13 jobs found

IT Infrastructure Manager (Operations) Hybrid working: 3 days per week required in the office. DGH Recruitment are currently recruiting on behalf of a leading global law firm who are looking for an IT Infrastructure Manager to join the team in London on a permanent basis. Reporting into the Head of IT Infrastructure, the role will take line management responsibility for a 24/7 infrastructure operations team of 9 engineers. Working closely with the Infrastructure Engineering team you will ensure operational excellence and continuous improvement of service across the firms infrastructure estate and across all offices globally. Key responsibilities: - Lead the 24/7 operational support function, providing strategic oversight of the firm's IT systems. - Deliver the operational elements of the IT roadmap, embedding continual improvement, managing performance, budgets, and expenditure across operating and capital lines. - Ensure compliance with security, patching, and configuration standards, including Cyber Essentials Plus, and deliver defined availability targets (e.g. 99.99%). - Apply ITIL, DevOps, and SRE principles to manage major incidents, lead service restoration, and strengthen operational resilience Required Skills / Experience: - Proven background in leadership and team management with the ability to define and deliver an operational vision that aligns IT outcomes to business goals. - Strong experience in IT Infrastructure operations and service management. - Strong stakeholder engagement skills. - Broad technical understanding of enterprise IT infrastructure including data centres, networks, cloud platforms (Microsoft based) and operational tooling. - Strong vendor management skills - Proficiency in Agile methodologies. - Strong experience of working within ITIL environments. IT Infrastructure Manager (Operations) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Delivery Analyst/Delivery Manager North Lincolnshire - £44K + excellent benefits (Hybrid - easily commutable from Hull, Grimsby, Scunthorpe) Are you someone who loves being right at the centre of delivery? Making sure change actually happens, teams stay on track, and requirements are crystal clear before anything hits development? If you enjoy blending delivery management with business analysis, this role will be a great fit. I'm supporting a market-leading, privately owned business that's well-known for its modern approach, focus on data, and genuine commitment to improving how things get done. Their IT Change function is growing, and they're looking for a Delivery Analyst/Manager who can keep everything moving smoothly from discovery through to go-live. In this role, you'll be the link between the business and the technical teams, making sure incoming work is properly understood, documented, and ready for delivery. You'll coordinate day-to-day activity, keep an eye on planning and capacity, unblock issues as they arise, and ensure everyone is clear on priorities. There's a strong analytical element too-you'll lead discovery sessions, map processes, capture requirements, run workshops, and make sure everything is well-documented and technically feasible before it reaches the Application Data team. You'll also play a big part in driving quality and continuous improvement. Whether it's supporting testing and acceptance, leading retrospectives, or helping refine processes, you'll be someone who makes work flow better and faster. This is a great role for someone business-facing, collaborative, and confident working with data and BI-focused teams. You don't need to be a line manager, but you do need to be organised, proactive, and comfortable guiding workflow and delivery. You'll be joining a genuinely forward-thinking organisation with a strong culture of collaboration. Alongside a salary of up to £44,000, you'll get excellent benefits including an individual training budget, a modern office with an onsite gym and restaurant, plus the freedom to shape how change is delivered across the business. If you're looking for a role where you can blend analysis, delivery, and stakeholder engagement-and actually see the impact of your work-this one is worth a look. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Location : Reading, Hybrid (at least twice a month to Reading Office) Hours : Full time, however will consider 0.8 FTE Salary : £75,000 per annum Contract Type : Permanent Campaign Closes : 12th February 2026 First Stage Interviews: 19th & 20th February 2026 Second Stage Interviews: 25th & 26th February 2026 - there will be an informal meet with our CEO. On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible At Make A Wish UK, every role plays a part in creating life changing wishes for children with critical illnesses. We are seeking a Head of Finance who will lead the operational delivery of our finance function, ensuring accurate financial reporting, robust financial controls and full compliance with statutory and regulatory requirements. In this vital role, you will support the Finance Director in delivering our strategic financial objectives and act as a key liaison between finance and the wider organisation. Core Purpose To lead the operational delivery of the charity s finance function, ensuring accurate financial reporting, robust financial controls, and full compliance with statutory and regulatory requirements. The Head of Finance supports the Finance Director in delivering strategic financial objectives and acts as a key liaison between finance and other departments. As a member of the Extended Leadership Team (ExLT), the role contributes financial insight to organisation wide decision making and plays an active part in delivering cross charity priorities and operational goals. To be successful in this role you will need: Essential Criteria Qualified accountant (ACA, ACCA, CIMA or equivalent) with minimum 3 years PQE Experience in a similar role. Excellent excel and financial modelling skills Proven experience in finance business partnering & management reporting. Proven ability to manage and develop a finance team. Experience of preparing consolidated financial statements from general ledger Solid understanding of VAT Analytical mindset with ability to problem solve, interpret data and to see the bigger picture, identifying inter relationships between different departments Strong attention to detail. Excellent communication and interpersonal skills. Experience of process improvements and automation Uses initiative, with ability to work independently and as part of a team Proactive, organised, and able to manage competing priorities. Collaborative with ability to work cross functionally Confident in using Microsoft Office tools and accounting software (e.g., Xero, Sage, QuickBooks) Integrity and discretion. Desirable Criteria Similar experience with medium to large charity highly desirable Similar experience of business partnering with areas of fundraising highly desirable Strong technical knowledge of charity accounting and financial reporting. Experience of operating under partial exemption for VAT Experience with restricted/unrestricted funds and grant reporting. Experience with digital transformation or finance system upgrades. Experience of working with Xero and Salesforce Key Responsibilities: Finance operations Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations. Ensure timely and accurate production of monthly management accounts and financial reports. Complete monthly balance sheet reconciliations in line with agreed timelines balance sheet account ownership as agreed Process month end journals as required Review monthly balance sheet reconciliations in line with agreed timelines Ensure processes & procedures are documented and kept up to date, and recommend improvements to drive continuous improvement Maintain and improve financial systems, processes, and internal controls. Review finance policies on an annual basis and update in line with current legislation and best practice Support the organisation with any finance related queries Management Accounting Prepare consolidated management accounts, including variance analysis, risks and opportunities, and advise budget holders as required. Design financial reports, processes and training guides to drive budget holder self service Recommend solutions to streamline month end reporting and other financial processes Budgeting & Forecasting Coordinate the annual budgeting & forecast process across departments. Produce the consolidated annual budget and quarterly reforecasts for review by FD, in line with agreed timeframes, ensuring alignment with strategic goals and funding requirements (currently excel based). Review budget & forecast submissions, and challenge appropriately. Perform variance analysis (actuals vs budget/forecast) and explain key drivers. Monitor performance against budget/forecast and provide appropriate reports including variance analysis dependent on stakeholder. Ensure finance system and all associated systems are updated with budget / forecast information accordingly Recommend solutions to streamline budgeting and reforecasting process Business Partnering Work closely and build strong relationships with operational teams to provide financial insight and support decision-making. Influence strategic decisions through clear communication of financial insights. Undertake financial evaluation of new projects, business cases, funding bids, and contracts, as required. Produce written reports on performance, highlighting key financial risks and opportunities. Upskill budget holders in financial awareness and management Own the finance business partner relationship and role with some of the more complex profit centres Treasury & Cash Management Lead cash flow forecasting and liquidity planning across the organisation. Manage relationships with banks and investment managers, ensuring compliance with treasury policies. Oversee restricted and unrestricted fund reporting and ensure appropriate allocation and usage. Support the development and implementation of treasury strategies, including reserve management and ethical investment policies. Financial Planning & Analysis Support the Finance Director & budget holders in preparing financial models, as required. Partner with budget holders to provide financial models and insightful financial analysis and to support decision-making. Monitor and report on financial performance against budgets & reforecasts, identifying risks and opportunities Deliver high-quality analysis to support new initiatives. Finance Systems & Process Improvement Lead on the implementation and optimisation of finance systems (eg. Xero). Monitor and manage any payment and other system interfaces Drive automation and efficiency in financial processes & reporting. Support the integration of finance with wider organisational systems - finance representative on technology SCRUMS and SPRINTS m Compliance & Reporting Ensure compliance with charity accounting standards (SORP), Companies House, HMRC, and Charity Commission requirements. Responsible for accurate and timely submission of HMRC returns, including quarterly VAT returns, annual employee benefits and Corporation Tax. Prepare statutory accounts and lead on the external audit process. Quarterly reporting to Make-A-Wish International - APD reporting Maintain up-to-date knowledge of financial regulations and best practices. Team leadership & Support Manage and develop the finance team, ensuring high performance and continuous improvement. Provide training and support to non-finance staff on budgeting and financial procedures to improve financial literacy across the organization. Create Finance resources to encourage self-service for common queries General and ad-hoc Support Deputise for Finance Director in their absence Provide cover for finance team members during periods of absence, ensuring continuity of service and workload management. Take on additional duties as appropriate to the level of the role and contribute to team objectives. Support fundraising events from a finance perspective

Applications Lead - Insurance Systems (Eclipse) Type: Permanent Salary: £75,000 Location: London (Hybrid, 2-3 days onsite) A London Market insurance organisation is seeking an Applications Service Manager with strong Eclipse (Sequel) experience to take ownership of the stability, performance, and vendor-led support of its core insurance platforms. This role sits at the intersection of hands-on application understanding and service oversight. It will suit someone who is comfortable operating at system level within Eclipse, understanding how the platform behaves, where issues arise, and how to challenge vendors effectively, while also coordinating support and delivery across multiple third parties. The Opportunity You will be responsible for the day-to-day operational health of business-critical underwriting and claims applications, with Eclipse (Sequel) at the centre of the estate. The role combines technical application ownership with vendor and service management, requiring confidence in incident investigation, release coordination, and system stability rather than purely process-driven ITSM. You will work closely with internal stakeholders, delivery leads, and offshore vendors to ensure incidents are resolved accurately, releases are controlled, and environments remain stable and secure. Key Responsibilities Own operational support for Eclipse (Sequel) insurance applications across underwriting and claims. Act as the technical escalation point for complex incidents, investigating issues at application, database, and integration level before engaging vendors. Use SQL to interrogate data, validate incidents, confirm fixes, and support root cause analysis. Coordinate incident, problem, and change activities across internal teams and third-party suppliers, ensuring accountability through to resolution. Oversee application releases and fixes, working with vendors and delivery teams via Azure DevOps or similar tooling. Validate vendor outputs, challenge root cause analysis where required, and ensure corrective actions are completed. Maintain service readiness for audits, DR testing, and regulatory requirements. Apply ITIL-aligned practices pragmatically to ensure service stability rather than process overhead. What We're Looking For Proven experience supporting Eclipse (Sequel) within a London Market, specialty insurance, or reinsurance environment. Strong understanding of policy and claims systems and how they operate at system level. Practical experience using SQL to support application troubleshooting and data validation. Experience working with offshore or third-party vendors in an application support or service ownership capacity. Familiarity with release management, incident management, and service tooling such as ServiceNow and Azure DevOps. Confidence engaging in technical discussions with developers, vendors, and infrastructure teams, without needing to be a hands-on developer. What Will Set You Apart Deep familiarity with Eclipse configuration, data structures, batch processes, or integrations. Experience supporting business-critical insurance platforms where system stability is paramount. A track record of improving service quality by combining technical understanding with effective vendor management. Ability to balance reactive incident ownership with proactive service and stability improvements. Why Join This is an opportunity to lead core insurance systems within a modern, product-aligned technology environment. You'll play a central role in keeping critical platforms running smoothly while working closely with delivery teams and vendors to continuously improve how applications support the business. We are still considering candidates prior to the new year so apply now following the link.

Job Title - Associate Director - Risk Management Salary - up to £100k plus bonus and an excellent package Location - Peterborough (Hybrid working) Project - Water / Utilities The Opportunity Our client is a major utilities provider operating across the South-East of England, delivering essential services in an environmentally sustainable, economically beneficial, and socially responsible way. Their focus is on creating long-term value for customers, communities, and the environment. This Associate Director - Risk Management role sits within the capital delivery function and plays a critical leadership role across a portfolio of water and water recycling infrastructure projects as part of the AMP8 programme. You will work in a highly collaborative environment, partnering with project teams and a broad range of internal and external stakeholders to ensure robust governance, risk, cost, and change control across multiple projects and programmes. Key Responsibilities Lead and manage the delivery of comprehensive risk management services across multiple commissions. Develop, implement, and continuously improve robust risk frameworks, strategies, and governance processes. Act as a trusted advisor to senior stakeholders and clients, providing clear, data-driven insight. Deliver quantitative risk analysis for cost and schedule, supporting informed decision-making. Advise on contingency adequacy as part of reporting and assurance cycles. Ensure compliance with legislative requirements and internal project governance standards. Provide line management, mentoring, and professional development for junior risk professionals. Drive innovation, best practice, and service excellence across the wider PMO and planning functions. About You Expert knowledge of industry-standard risk tools, techniques, and software (e.g. Active Risk Manager, Primavera Risk Analyser). Strong stakeholder engagement, communication, and influencing skills at senior levels. Proven ability to manage complex project environments and deliver measurable outcomes. Minimum of 10 years' experience (or equivalent) in a senior risk management leadership role, delivering risk services on major construction or infrastructure programmes. Project Context You will be supporting major infrastructure investment programmes across Peterborough and the wider region, including flood resilience and water recycling projects delivered through Anglian Water' Alliance. Recent and ongoing works include new storage tanks, sewer upgrades, pumping station improvements, smart metering, and major investment at Peterborough's Water Recycling Centre to improve capacity and resilience against extreme weather events. With £694 million of planned investment in Cambridgeshire between , this is a pivotal role supporting long-term regional growth, climate resilience, and environmental protection. If you feel that this is the role for you, please apply with your latest CV.

Infrastructure Programme Manager 12 Month contract 5 Days per week on site in Basildon Up to 570 per day (Inside IR35) My client is looking for a Programme Manager to join their fast-paced team on an initial 12 month contract. The ideal candidate will have experience with Infrastructure Migrations, Mergers and Strategic IT initiatives within a global environment More details This role is accountable for programme vision, planning, governance, and successful delivery, ensuring alignment with organisational standards and business objectives. The Programme Manager also mentors other managers, drives PMO capability growth, and fosters a culture of continuous improvement. Key Responsibilities Programme Leadership & Delivery Lead end-to-end delivery of infrastructure migration, merger, and transformation programmes, including post-merger integration of networks, data centres, cloud platforms, and security controls. Define programme vision, scope, objectives, success criteria, and governance structures aligned to organisational standards. Develop and manage multiyear, multi-project plans, budgets, risk registers, and resource plans. Establish and maintain target state architectures in collaboration with Enterprise Architecture, Information Security, and Compliance teams. Create migration runbooks, cutover strategies, testing plans, and transition-to-BAU activities with minimal business disruption. Project & Programme Governance Establish PMO governance, reporting cadence, and executive steering mechanisms. Deliver regular status reports, dashboards, and artefacts to senior leadership and stakeholders. Manage programme finances, including budgeting, forecasting, cost tracking, and vendor/contract oversight. Monitor quality, performance metrics, and benefits realisation; implement corrective actions as needed. Stakeholder & Vendor Management Engage CIO/CTO, business unit leaders, Legal, Compliance, Security, and Procurement. Manage third-party vendors, managed services, and integrators; formalise contracts, SLAs, and performance reviews. Risk, Issue, Change, and Communications Management Proactively identify risks and implement mitigation strategies; maintain risk appetite alignment with governance. Manage change communications to business units, IT teams, and executive sponsors; prepare training and adoption plans where required. Training & Capability Development Design, implement, and run scalable training programmes for Programme Managers covering methods, governance, tooling, and best practices. Develop curricula, playbooks, templates, checklists, and knowledge transfer materials. Establish communities of practice; coach and mentor other Programme Managers; drive continuous improvement in PMO maturity. Operational Readiness & Handover Ensure migration/transformation outputs are instrumented for BAU, with runbooks, support models, incident management playbooks, and CMDB alignment. Validate post-migration stabilisation, performance, and service levels; transition operations to the appropriate support teams. Qualifications & Experience Certifications: PMP or PgMP (or equivalent); additional certifications such as MSP, PRINCE2 Practitioner, or SAFe/Agile preferred. Very strong IT Infrastructure programme/project management, with strong experience in large-scale migrations, data centre moves, cloud adoption, and post-merger integration. Proven success in delivering medium to large complex IT Infrastructure projects within budget and specified time-frames, while ensuring customer satisfaction. Significant experience in matrix-managing teams and stakeholders for the successful completion of projects. Technical expertise in enterprise infrastructure (networks, data centres, storage, compute, backup/DR), cloud (AWS/Azure/GCP), and on-prem architectures. Familiarity with hybrid/multi-cloud models, modern security controls, IAM, and compliance frameworks (PCI DSS, GDPR, SOX). Experience running complex programmes with multiple workstreams, RAID/logging, financial governance, and stakeholder management at senior levels. Proven ability to design and deliver training programmes and enablement for Programme Managers and IT leaders. Key Performance Indicators (KPIs) On-time delivery and milestone achievement for migration and merger workstreams Budget adherence and forecast accuracy Benefits realisation and value delivery as defined in business case Post-migration operational readiness and handover quality Stakeholder satisfaction and executive sponsor feedback PMO maturity metrics (templates adopted, governance adherence, reporting quality) Number and effectiveness of training programmes delivered to Programme Managers; improvements in participant competencies Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Recruitment & Employee Services Team Leader Romford, Essex - Hybrid working available with on-site present required Salary 36,971 - 43,792 per annum dependant on experience plus great benefits including a generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave. My client is a well-established, non-profitable organisation based in the Essex area. They currently have an exciting opportunity to join them in the position of Recruitment & Employee Services Team Leader. Job Role An established charity in Romford, Essex is seeking an experienced Recruitment & Employee Services Team Leader to join its People & Culture team. Reporting to the Director of People & Culture, this role will lead the recruitment and employee services function, ensuring high-quality recruitment delivery, accurate employee administration and full compliance across the organisation. This position supports both clinical and non-clinical recruitment, including senior and executive roles, and plays a key role in workforce planning and employee lifecycle management. Key Responsibilities Lead end-to-end recruitment campaigns across the organisation Ensure a positive and inclusive candidate experience Line manage and develop the Recruitment & Employee Services team Oversee starters, leavers, payroll transactions and employee records Ensure compliance with DBS, Right to Work, professional registration and CQC requirements Produce workforce and recruitment reports and monitor KPIs Act as a key liaison between hiring managers and the People & Culture team Person Specification Essential: Proven experience in recruitment and employee services ideally within a healthcare, hospice, charity or public sector setting Experience in a leadership or supervisory role Strong knowledge of recruitment processes and HR administration Excellent communication and stakeholder engagement skills Confident using Microsoft Office 365 Desirable: CIPD qualification or equivalent Why Join? This is a rewarding opportunity to work within a values led hospice charity, supporting teams who provide vital care to individuals and families. You'll be joining an organisation committed to compassion, collaboration and continuous improvement. Apply by: 30th January 2026 Interviews: 12th February 2026 By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering

Role: Customer Service Team Leader Location: Watford - Hybrid working Salary: 32,500 + Benefits Contract: Full-time, Permanent About the Role We're looking for an enthusiastic and experienced Customer Service Team Leader to join a clients growing team based in Watford. In this role, you'll be responsible for leading a group of Customer Service Advisors, ensuring they deliver outstanding support to our customers every day. You'll act as a mentor, motivator, and problem-solver, helping the team achieve targets while maintaining a positive and collaborative environment. Key Responsibilities of this Customer Service Team Leader Lead and inspire a team of customer service advisors to deliver exceptional service. Monitor performance, provide coaching, and conduct regular one-to-one reviews. Handle escalated queries, ensuring swift resolution and customer satisfaction. Implement best practices to improve efficiency and service quality. Collaborate with other departments to streamline processes and enhance customer experience. Report on KPIs and contribute ideas for continuous improvement. About You We're looking for a Customer Service Team Leader who is: Experienced in customer service leadership, ideally within a fast-paced environment. Passionate about people development and skilled in coaching and motivating teams. Organised and proactive, with strong problem-solving abilities. Excellent communicator with a customer-first mindset. Adaptable and able to thrive under pressure. What We Offer for this Customer Service Team Leader role Competitive salary and performance-related bonus. Comprehensive training and career development opportunities. Supportive team culture with recognition for achievements. Generous holiday allowance and flexible working options. Please follow the link to apply for this Customer Service Manager role based in Watford. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

A leading UK consultancy is seeking an Architectural BIM Manager to join their London office. This is a key strategic role, supporting the delivery of complex and high-profile projects across Infrastructure, Airport, Rail, Industrial and Data Centre sectors . The role will focus on driving BIM strategy and delivery, ensuring projects are compliant with ISO 19650 standards and coordinated across multiple disciplines. You will lead BIM Execution Plans, manage digital workflows, and act as a bridge between design teams, clients, and stakeholders. Key Responsibilities Lead BIM delivery across major multi-disciplinary design projects using Revit Produce and oversee BIM Execution Plans (BEPs) and ensure compliance with standards Manage model federation, clash detection, and quality assurance processes Support and mentor architectural and engineering teams in BIM workflows Represent the business in client-facing meetings on BIM and digital delivery Implement innovative technologies and ensure continuous improvement in processes Requirements Proven experience as a BIM Manager or Senior BIM Coordinator within a consultancy or contractor Expertise in Revit, Navisworks, and BIM 360 / ACC Strong working knowledge of UK BIM standards (ISO 19650) Experience in infrastructure projects ideally airports, rail, industrial or data centres Excellent communication and leadership skills Package Salary up to £65,000 + Car Allowance + Benefits Hybrid working Clear progression and development opportunities

Infrastructure Security Engineer We are currently recruiting for a Infrastructure Security Engineer on a 6 month initial contract. Hybrid basis (2-3 days), office location being London. They are looking for a candidate to take responsibility for leading, guiding, supporting and delivering secure architectural design for the group cyber security maturity programme. They are also looking for a candidate who is able to provide advice and recommendations for the programme. Key Skills Support the integration of new cyber security technologies that meets the next generation threats and can be adopted by the group globally You will be required to travel to the local sites, data centre or multiple offices location in order to complete your tasks for off the network countries. Support global cyber security team to ensure open Continuous Security Improvement Programme (CSIP's) are managed effectively up to closure Information Security Management System (Infrastructure Security Operations). Azure cloud infrastructure and configuration. System Centre Configuration Manager, Operations Manager and Virtual Machine Manager. Microsoft Exchange online Azure and on-premises Active Directory Cyber Incident Management and or Security Forensic experience. Windows Server and Linux Network (WAN, Wi-Fi) and Network Access Control (NAC) management Cloud email security gateway services Server hardware including and CIS controls. Security monitoring, orchestrator and SEIM tools Next-gen application firewalls, anti-malware, cloud proxies and CASB Spanish Speaking- desireable Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

ZTP is rapidly growing and successful energy consultancy and software company, working with nationwide corporate and I&C clients. Our services are centred around our industry leading energy management and purchasing software solutions Trace and Kiveev, which are designed and built-in house. Our consultancy offering includes energy procurement, energy management and financial services, while our software services provide SaaS solutions to major energy users and competing consultancies. With ambitious growth plans, we are always looking for talented professionals from the energy industry to join our expanding team. As a Gainshare Manager, you will lead a team responsible for identifying, validating, and recovering cost savings across our clients energy portfolios. You will oversee the entire process of gainshare (performance-based savings initiatives), from initial audit and analysis to implementation and client reporting, ensuring maximum cost recovery and contractual compliance. Your role will require deep industry knowledge, analytical acumen, and the ability to foster strong client relationships to deliver measurable savings. Key Responsibilities Lead the Gainshare/Recoveries Team of analysts and recovery specialists. Analyse client energy usage, billing, and contract to identify savings and recovery opportunities. Engage with clients to present findings and agree on cost recovery strategies. Review client contracts to maximise gainshare opportunities and ensure compliance. Validate non-commodity billing to identify potential errors or misapplications. Track performance and produce reports on savings and recoveries for clients and stakeholders. Oversee the financial recovers process, reclaiming historical errors or overcharges. Mentor and develop team members to ensure they deliver results. Ensure all activities comply with regulatory, industry and company standards. Liaise with suppliers to resolve disputes, correct errors, and negotiate recoveries. Stay updated on market trends, legislation, and technologies to drive continuous improvement. Optimise ZTP systems and processes, collaborating with directors and developers to enhance efficiency. Experience / Knowledge Please note: Only candidates with prior experience in the energy industry will be considered. Minimum of 3 years of experience in the energy industry with a consultancy or brokerage, ideally in gainshare, recoveries or portfolio management Proven track record in identifying energy savings, cost recovery, and contract management Experience leading teams to achieve performance-based targets Skilled in managing large, complex client portfolios and delivering measurable financial savings Familiarity with UK energy regulations and supplier landscape Key Skills / Competencies Analytical Thinking: Exceptional ability to analyse complex data sets, contracts, and invoices to uncover opportunities for cost savings. Client Management: Strong client-facing skills, able to build trust and communicate complex information in a clear, concise manner. Negotiation: Skilled in negotiating with suppliers and clients to secure financial recoveries and maximize savings. Project Management: Ability to manage multiple client portfolios and savings initiatives simultaneously, delivering results on time and within scope. Technical Energy Knowledge: In-depth understanding of energy billing, tariffs, contracts, and the UK energy market. Experience with both electricity and gas is highly desirable. Company Benefits Competitive compensation package Remote/Hybrid working and flexible working options 25 days annual leave Career development pathways and promotion opportunities Pension Family Friendly Policies Vision and Flu reimbursement We Work office membership Company and team meetups Wellbeing initiatives, recognition schemes, and paid volunteering days Learning and Development opportunities Travel expenses reimbursement ZTP continues to grow at pace, making this an excellent opportunity to join us at an exciting stage of our development. If you have experience in the energy industry and are ready for a fresh challenge, we d love to hear from you apply today!

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Digital Service Design Lead to play a pivotal role in our Digital Experience Service in London. Sounds great, what will I be doing? As the Digital Service Design Lead, you will be responsible for shaping and delivering high-quality digital experiences across Hestia's services, ensuring integration and alignment between digital and in-person delivery. You will collaborate across teams to design intuitive, inclusive, and responsive service pathways that meet user needs while supporting business objectives and strategic priorities such as relational, safe, and purposeful care. Central to this role is the continuous improvement and transformation of blended service models, combining digital tools, remote support, and face-to-face interventions to enhance outcomes for individuals, families, and communities. The role involves leading the design and implementation of hybrid service delivery models, promoting person-centred, strengths-based approaches, and supporting staff in adopting new digital and blended ways of working. You will pilot and evaluate new tools, provide training and guidance, foster digital confidence, and ensure equity, accessibility, and inclusion in service design. Additionally, you will collaborate with service users, colleagues, and community partners to co-produce solutions, monitor and evaluate outcomes, and represent the service in strategic forums, ensuring compliance with safeguarding, data protection, and professional standards while contributing to broader strategic planning and policy development. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The role requires a qualification in areas such as Project Management, Change Management, Service Design, or Business Analysis, alongside proven experience in service design, UX, or digital product design. Candidates should demonstrate expertise in design tools (e.g., Figma, Miro, Adobe XD), research methods, usability, and accessibility, with strong facilitation and stakeholder management skills. Experience working in agile, cross-functional teams and familiarity with digital transformation, enterprise platforms (e.g., MS 365), and customer experience strategy is essential. Candidates should also have a proven track record of delivering service innovation, continuous improvement, and transformation, with the ability to evaluate service outcomes and measure the impact of improvements. A solid understanding of digital tools, remote working practices, and hybrid service models is required, alongside excellent verbal and written communication, coaching, and stakeholder engagement skills. Knowledge of relevant legislation, safeguarding, ethical frameworks, process design and evaluation, trends in digital health and social care, and local area context is also important to succeed in the role Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.