6 jobs found

Office based in central Manchester (hybrid possible once the team is established). This exciting new Motor Insurance brand are part of a huge Insurer. They are currently looking for several new staff with Motor Insurance claims handling experience for an Insurer, Broker or Accident management business to be part of creating a brand new First Response/FNOL department. This is a really unique opportunity to join at an early stage of the business. Claims First Responders are the first port of call for customers when something goes wrong. You will speak to customers to understand what has happened and what damage has been done to their vehicle. Where the incident has involved other vehicles, drivers, or damage to other property, you will gather a complete picture of that too. You will kick off the process so that our customer can get back on the road as quickly and as seamlessly as possible. The company want to make things fast, fair, and straightforward - including when customers need to make a claim. As a Claims First Responder, you will be at the very forefront of making that happen for their customers across the UK. This is a progressive, customer focused role, suitable for candidates who like to work in a fast-paced environment. The successful candidate will be managing motor claims so First Response motor claims experience is essential to be considered. The starting basic negotiable and very competitive up to £30000 plus a suite of great benefits and because you will be the first raft of starters to this new office/team you'll be there from day 1 and be able to grow and progress your career in the field of Insurance claims. Initially this is an office based role but in future there will be hybrid working opportunities. Apply today for an immediate interview if you have the relevant Motor claims experience.

An established London broker are seeking an experienced Professional Indemnity (PI) Claims Handler to join their team on a 12-month fixed-term contract (maternity cover). There's strong potential for permanent opportunities as the team expands. Role Overview -Manage a varied caseload of PI claims from FNOL -Act as the main client contact, liaising with insurers and managing expectations -Handle a mix of lower value and complex claims across professions such as solicitors, dentists, architects, and other professional services Candidate Requirements -UK based claims experience (in PI or Liability Claims) -Confident client relationship management and strong communication skills -Organised, autonomous, and able to manage varied caseloads -Systems experience (Acturis, ECF, CRM) beneficial but not essential -3 to4 years' claims handling experience preferred Benefits -£42,000 + discretionary bonus -26 days holiday + bank holidays -Career progression in a large insurance group -Support for CII/ACII qualifications -Pension scheme, wellbeing services, paid volunteering, and recognition programmes

Are you looking to take your defendant motor claims experience to the next level? One of our respected clients, a specialist in Commercial Motor Insurance, is looking to expand their claims team with an experienced Third Party Claims Handler. This opportunity has come about due to continued growth, and it's a great time to join a company with a clear and exciting development plan. Based in Manchester city centre, this role is particularly well-suited to candidates with a background in third-party motor claims, especially those from a defendant perspective, who are keen to deepen their technical expertise and have greater ownership of files. Responsibilities of the Third Party Claims Handler: Manage a full third-party motor claims caseload from FNOL through to settlement. Investigate and determine liability, gathering supporting evidence and making informed decisions. Review and negotiate payment packs from third parties, credit hire companies, and garages. Liaise with police, investigators, and other third parties to establish facts. Handle recovery of outlay from third-party insurers. Oversee total loss claims, including salvage instruction and completion of MIAFTR. Benefits of the Third Party Claims Handler: Salary of £28,000 - £33,000 plus discretionary bonus. Central location with excellent transport links. Be part of a growing company with clear progression opportunities. Regular company social events. 25 days holiday allowance. Company pension contributions. Our ideal Third Party Claims Handler: Experience handling third-party motor claims, ideally with a focus on Credit Hire, Total Loss, ULR and FNOL, gained in an insurer, solicitor, or MGA setting. A defendant background is strongly preferred, with confidence in assessing liability and defending claims where appropriate. Familiar with the OIC and MOJ Portals, with experience handling Personal Injury and Property Damage claims. Able to handle high-value claims, including those exceeding £50,000. Comfortable working with complex files and confident on the phone. Ready to take the next step? If you're looking for a role where you can really refine your technical skills and work more autonomously on defendant third-party motor claims, apply with your CV today! For more information, contact one of our specialist consultants and quote job reference NJR16362.

We are currently recruiting for a small independent Insurance Broker, who have a genuinely exciting role available for an experienced claims handler to join them as their new Commercial Claims Manager. This broker are so passionate about their service levels to clients, so if you're passionate about delivering real results, being a champion for client service excellence and working as part of a team to obtain the best client outcomes then this opportunity could be your next exciting chapter in your claims career! They are keen to hear from experienced Commercial Claims professionals, who want to be part of something exciting! They have big plans for this area of the business, so this is a superb time to be joining them, with this role offering an opportunity to be given the autonomy to oversee the Claims area of the business, with unlimited growth potential alongside this brokers own impressive growth plans. As such there will very much be the chance to grow the claims team here, with you at the head/forefront of this. This role is ideal for someone with previous senior claims handling experience in commercial property, liability & motor. The claims you will be handling will be very Motor Fleet Heavy, as well as some Property, Liability and Plant Hire too. As Claims Manager, you will be responsible for leading and overseeing all aspects of the claims function, managing a portfolio of claims throughout the journey, from FNOL to settlement. To be considered for this role, you will need to have at least 5 years plus commercial claims experience, with good Fleet claims experience essential to be able to be considered. Ideally you will also come from a broking claims background, however they would consider someone from an insurer if you are service driven and customer focused. You will be rewarded with a starting salary of £38-48k, dependant on experience. 30 days holiday, plus bank holidays, Pension, Death in Service x4 of base salary, and a £100 a month wellbeing payment! Office Hours are Monday to Friday, 9am - 5pm. This role is office based as they are a small team, but they will also consider those who would like to work on a hybrid basis with 2 days a week work from home available If you would like to find out more about this role, please contact Kieran at CKB Recruitment.

FNOL Claims Handler Monday-Friday 9:00am-5:00pm Salary - £24,000 - £30,000 Bolton Do you have experience within FNOL? Are you looking for a new opportunity to join a well established business paired with fantastic career progression? We are looking to recruit a First Notification of Loss Handler (FNOL) based in our clients Bolton office. The role involves providing first class customer service to our customers, ensuring client specific service level criteria is met. You will be the first point of contact for our customers, taking details of motor damage, which will then be passed to the Claims Handling team. To be successful in the role you, will need to demonstrate excellent customer service and motor claims experience. Key Skills: Excellent customer service and computer skills are essential. Must be an active listener, able to build relationships effectively. Display great attention to detail in all tasks. Applicants must have a minimum of 2 years' motor claims experience for the higher end of the salary range. CII Certificate or the willingness to work towards this certification (supported by the company). Passes at Grade C or above, in English and Maths or equivalent. The Package: 29 Holidays increased allowance to 36 days with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme. Discounted sports and social activities. Support with industry-relevant qualifications. Free on-site parking. Casual dress code, free allocation of branded clothing. Cycle to work scheme. Trained mental health & first-aid staff on-site. Plus, much more! Interested in knowing more?

Claims Handler - FNOL Monday-Friday 9:00am-5:00pm (35 hours per week + hybrid working) Salary - 22,222 - 24,500 DOE + bonus Bolton Do you have good telephone based customer service experience? Are you looking to join a well established business with excellent progression opportunities? Working within insurance & claims is a very exciting and rewarding career, no day is the same. We are currently looking to recruit a First Notification of Loss Claims Handler (FNOL) within our clients Bolton office. If you have claims handling experience then this will be advantageous but it's not a necessity. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring client specific service level criteria is met. You will be the first point of contact for many of our clients / customers taking details of property damage which will then be passed on to the Claim Handling team. Key Skills: To have or gain an excellent degree of knowledge of property related claims and principles Excellent communication skills with the ability to articulate clearly and concisely, both oral and written, including an excellent telephone manner Good degree of IT competency and literacy Good organisation and time management skills with experience of diary management Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Ability to use initiative and have a positive and enthusiastic attitude High attention to detail and accuracy of information The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To liaise with case managers and line managers to ensure service is delivered to the highest possible standard and claims are progressed following triages To promote and support the TCF principles To ensure adherence to contractual/Client SLA's and KPI's The Package: Competitive starting salary Hybrid working Enhanced contributory pension Excellent growth & progression opportunities into different departments Qualification funding after passing probation (CII) Performance related bonus Flexible benefits Enhanced family leave Electric car scheme Voluntary benefits schemes Birthday holiday Share purchase scheme with interest free loans Interested in knowing more? CLICK APPLY.