4 jobs found

Role Our Data Centre Engineers are responsible for the lifecycle of all managed hardware hosted within Claranet UK Data Centres, remote assistance for colocation customers and supporting facility operations to ensure maximum uptime. You will be based at our Hoddesdon Data Centre (EN11) with travel to other UK sites as required. This role comprises of several day-shifts which operate between the hours of 7:00am to 7:00pm Monday to Friday. The day-shifts are rostered on a rotational basis with each engineer working 37.5hrs/week. You will also be required to form part of an on-call rota, covering escalations outside of the above hours. On-call and overtime are claimed in addition to your base salary, in-line with company policy. As part of the role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life and the administration required in updating and maintaining records for all live and retired assets. You will be required to meet and assist Claranet customers and visiting engineers with the installation and support of services, presenting yourself as a professional public face of Claranet at all Data Centre sites. You will be required to review and maintain site security and access control at all times, working closely with the security team to maintain our existing quality and security certifications which include ISO9001 and ISO27001 Essential Roles & Responsibilities Troubleshooting and repair of hardware faults and the installation of spares or components as required Provide hands and eyes services to all Claranet departments and external customers Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations from internal teams Make regular physical checks of the Data Centre facilities and assist with the production of monthly statistics Documentation of Data Centre equipment, service configuration and hardware solutions Carry out physical checks and audits as required by the business and its customers The management and control of Claranet assets Manage and maintain Data Centre security by allowing only authorised personnel access to the Data Centre facilities Update and maintain Claranet databases following all changes to equipment or assets Position Specifications Essential: At least 1-year prior experience working for an Internet/Data Centre service provider, managed services provider or large corporation supporting server hardware Full UK manual driving licence Experience installing and troubleshooting server hardware, components and firmware Experience installing and physically troubleshooting firewalls, switches and routers A demonstrable passion for delivering exceptional customer service Demonstrable problem-solving and troubleshooting skills Ability and drive to create and maintain up-to-date documentation Ability to follow complex instructions for unfamiliar tasks You will be expected to communicate with corporate clients via telephone, tickets, email and face-to-face and should therefore possess excellent verbal and written communication skills Ability to work alone, under own initiative considering the safety of themselves and others at all times Ability to dynamically assess and reduce/mitigate risk to service and safety Highly Desirable: Experience working within Data Centres, installing equipment in data racks and an appreciation of how power and cooling operates in such environments Copper and fibre cabling - types, installation, termination Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page

IT Technician - 26,000/ 28,000 per annum - Bolton The Opportunity Principal IT is delighted to be working with a growing Managed Service Provider in Bolton to recruit a talented 2nd Line IT Support Engineer. This is an excellent opportunity for someone looking to further develop their career within cloud technologies while working in a fast-paced, supportive MSP environment. You'll play a key role in supporting a wide range of clients, delivering outstanding technical support and helping to maintain modern Microsoft 365 environments. The Role Working as part of an experienced technical team, you'll provide remote support to clients via telephone, email and remote access tools, taking ownership of incidents through to resolution. Your responsibilities will include: Providing 2nd Line technical support to a diverse client base. Supporting Microsoft 365 environments including Exchange Online, SharePoint, Teams, OneDrive, Intune and Entra ID. Troubleshooting Windows 10/11 operating systems and Microsoft Office applications. Diagnosing hardware, software and networking issues. Building, configuring and deploying PCs and laptops. Managing Microsoft Intune device deployments. Resolving malware and security-related issues. Assisting with Microsoft 365 migrations, onboarding projects and infrastructure deployments. Delivering excellent customer service while working to agreed SLAs. What We're Looking For To be successful in this role, you'll ideally have: 2-3 years' experience within a 2nd Line Support or MSP environment. Strong Microsoft 365 administration and troubleshooting experience. Experience supporting Windows 10/11 and Microsoft Office. Good understanding of networking fundamentals and internet connectivity. Excellent communication and customer service skills. A proactive approach and the ability to manage support issues through to completion. A full UK driving licence is preferred. What's on Offer? Competitive salary dependent on experience. 37.5-hour working week (Monday-Friday). Opportunity to work towards hybrid working in the future. Ongoing exposure to Microsoft cloud technologies. Supportive team environment with genuine career progression. Opportunity to work on Microsoft 365 migrations and infrastructure projects. If you're looking to take the next step in your IT career and join a business that invests in its people, we'd love to hear from you. INDGH

AI Engineer Our client, a leading global supplier for IT services, requires an experienced AI Engineer to be based at their client's office in Sheffield, UK. This is a hybrid role - you can work remotely in the UK and attend the Sheffield office 2 days per week . This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate This position falls under the client's Group Data Technology space. The key focus is on creating connections between business processes, data, products, services, and technology that underpin customer interactions and drive financial success. The team provides a single comprehensive data cataloguing solution across multiple business units. Key Responsibilities Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures, in collaboration with an advanced engineering team and executive leadership Articulate and document the solutions architecture and lessons learned for each exploration and accelerated incubation Conduct assessments of the AI for a given use case and come up with recommendations and alternate ways to achieve the objectives Key Requirements Essential: Proven experience of Chat Bot development using below listed technologies (Mandatory) Python, PyCharm, Numpy, Pandas Experience with ML, deep learning, TensorFlow, Python, NLP MySQL, PostgreSQL, NoSQL, RDBMS design and modelling GitHub, Jenkins Data modelling, Data wrangling and extraction Experience in developing classification algorithms and data preparation Must have experience in either one or more of the expertise areas like Image processing, text extraction, clustering, classification and embedding models Must have experience on developing Drift detection and Model monitoring implementation, good to have experience with AgentEvals for Large Language Models Desirable: Bachelor's degree or higher in computer science, engineering or related field 5-7 years of experience in architecting, positioning and delivering data science and machine learning Experience with Supervised and Unsupervised learning algorithms, good to have experience on Classification algorithms Experience with Document Type classifier, Pattern matching and PII identification Hands on experience in model training, drift detection and feature generation Expertise in Agile and can work with at least one of the common frameworks Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with focus on recommendations for enhancements or remediation Dev-ops and application security & data security experience Securing highly available Internet banking application Knowledge of client side applications and micro services architecture Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences Build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same Ability to quickly acquire new skills and tools Good To Have Skills: Computer Vision problem solution, Advanced pattern matching PII identification and extraction Document type classifiers Standardised form matcher Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

AI Engineer 6 Month contract initially Based: Remote/Sheffield - Max 2 days p/w onsite Rate: £500 - £550 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of AI Engineer's to join the team. The key focus is on creating connections between business processes, data, products, services, and technology, that underpin our interactions with customers, and financial success. The team provides the provides a single comprehensive data cataloguing solution across the business units. Key Responsibilities: * Proven experience of Chat Bot Development using below listed technologies (Mandatory) * Python, PyCharm, Numpy, Pandas * Experience with ML, deep learning, TensorFlow, Python, NLP * MySQL, PostgreSQL, NoSQL, RDBMS Design and modelling * GitHub, Jenkins * Data Modelling, Data Wrangling and Extraction Key Skills & Experience: * Bachelor's degree or higher in computer science, engineering or related field. * 5-7 years of experience in architecting, positioning and delivering data science and machine learning * Experience with Supervised and Unsupervised learning algorithms, good to have experience on Classification algorithms * Experience with Document Type classifier, Pattern matching and PII identification * Hands on experience in model training, drift detection and feature generation * Expertise in Agile and can work with at least one of the common frameworks * Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with focus on recommendations for enhancements or remediation * Dev-ops and application security & data security experience * Securing highly available Internet banking application * Knowledge of client side applications and micro services architecture * Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences * Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same * Ability to quickly acquire new skills and tools This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.