1734 jobs found

Position: Customer Support Advisor Contract Length - 2 Months Working Pattern: Full Time Location: Pinley House, Coventry / 250 Bath Road, Slough Are you passionate about delivering exceptional customer service in the automotive industry? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we have the perfect opportunity for you! What You'll Do: As a Customer Support Advisor, you will be the frontline hero, managing all customer inquiries and ensuring they receive the highest standard of service. Your role will involve: Delivering Exceptional Service: Provide friendly and professional telephone support to all customers, meeting service level expectations and quality standards. Understanding Customer Needs: Identify and address customer requirements, delivering solutions that foster retention and uncover renewal opportunities. Managing Customer Requests: Utilize our in-house contract management system to handle all customer requests, including complex inquiries and financial modifications. End of Contract Management: Oversee the return of vehicles at contract termination, proactively seeking opportunities for extensions or renewals. Feedback Champion: Drive our Net Promoter Score (NPS) survey by encouraging positive feedback from customers during your interactions. Complex Problem Solver: Handle difficult inquiries with tailored responses, ensuring customer satisfaction and proper escalation when necessary. Continuous Learning: Stay updated on products, procedures, and compliance regulations to serve as an expert resource for customers and internal teams. What We're Looking For: Experience: Previous experience in customer services is essential, preferably in a call center environment. Knowledge of leasing products is a plus! Communication Skills: Strong verbal and written communication abilities to effectively engage with customers and internal stakeholders. Analytical Mindset: Excellent numeric and analytical skills, with meticulous attention to detail. Initiative & Teamwork: Ability to work independently while also being a collaborative team player. Why Join Us? Dynamic Environment: Work in a fast-paced team that thrives on meeting challenges head-on. Career Growth: This role opens doors to future opportunities, including potential promotions within customer support management. Impactful Role: Contribute to improving customer experiences and departmental performance, making a real difference every day! Ready to Make a Difference? If you're excited about helping customers and eager to learn in a vibrant team, we'd love to hear from you! Apply now to become a key player in our customer support team and help us enhance customer satisfaction in the automotive sector. Our client is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Join us on this exciting journey-your next adventure awaits! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Job Title: Software Trainer - (Legal Technology) Location: Edinburgh Salary: Up to 35,000 per year - depending on experience Job Type: Permanent, Full Time. Hybrid working model with UK travel. About us: At LawWare, we're passionate about helping law firms work smarter. Our highly recommended practice management software empowers legal professionals across the UK to manage their cases, clients, and compliance with confidence. We're a collaborative, forward-thinking team that values innovation, service excellence, and continuous learning and we're growing! About the role: We're looking for a confident and engaging Software Trainer to join our Client Success team. In this role, you'll train and support law firms in getting the most from the LawWare platform, helping them use technology to improve efficiency, compliance, and client service. You'll deliver hands-on software training both in person and remotely, create high-quality learning materials, and play a key role in ensuring our clients get lasting value from their investment in LawWare. This is an exciting opportunity for someone who loves working with people and technology, and who takes pride in making complex systems simple, practical, and rewarding to use. The LawWare Software Trainer is responsible for delivering high-quality training and support to Clients, helping them unlock the full potential of the LawWare platform. This role focuses on empowering legal professionals to use LawWare effectively, improving their operational efficiency, compliance, and client service. You will design and deliver engaging in-person and virtual training sessions, provide tailored onboarding support for new Clients, and contribute to the continuous development of LawWare's online training resources. Working closely with the Client Success, Development, and Support teams, you'll ensure every Client receives a first-class learning experience. Key Responsibilities: Deliver comprehensive training to new and existing Clients, remotely and on-site. Tailor training programmes for different firm sizes, structures, and user roles. Guide Clients through system setup, user access, permissions, and key workflows. Support data migration by validating data integrity and assisting with readiness checks. Provide clear demonstrations of LawWare features, integrations, and best practices. Conduct follow-up sessions to assess adoption and address learning needs. Maintain excellent Client relationships and respond promptly to queries. Collaborate with Helpdesk to improve Client support and self-service tools. Ensure training aligns with LawWare service standards, SLAs, and brand values. Create, update, and maintain training materials including guides, videos, and e-learning. Contribute to the LawWare Training Platform and ensure content reflects current software and Law Society requirements. Assist with testing new features and preparing materials ahead of release. Stay informed on legal technology trends and suggest improvements to training delivery. Work collaboratively across teams and represent LawWare as a trusted advisor. About You: You enjoy helping others succeed and can simplify technology for diverse audiences. You bring: Experience delivering software or systems training, ideally in legal or professional services. Cash Accounting experience within the legal industry. Strong understanding of software systems and practice management solutions. Excellent communication, presentation, and facilitation skills. Experience developing training or online learning content. A proactive, client-focused approach with high attention to detail. Strong communication, planning, teamwork, adaptability, and initiative. What we offer: Travel expenses. Car allowance. Pension scheme. Standard holiday entitlement. Be part of a friendly, supportive, and innovative team. Help shape how law firms use technology to transform their operations. Work with flexibility and autonomy in a growing business. Please click APPLY to send your CV and Cover Letter for this role. Candidates with experience of; Software Training, Legal Technology, Systems Onboarding, Practice Management Software, E-learning Development, Legal Cashiering, Legal Accounts, or Professional Services Training also be considered for this role.

We re working with a national, multidisciplinary property and infrastructure consultancy that is looking to appoint an Associate Chartered Town Planner to its growing London office. This is an excellent opportunity to step into a senior role with a firm delivering high-value, high-profile commercial and infrastructure projects across the North and throughout the UK. The London team is expanding due to continued project wins, and the successful candidate will play a key role in managing major applications, leading client relationships, and supporting the growth of the regional planning offer. Key Responsibilities Leading planning input on major commercial, mixed-use, and infrastructure schemes Managing client relationships and acting as a trusted planning advisor Overseeing project teams and mentoring more junior colleagues Preparing and reviewing planning applications, supporting documents, and strategy reports Representing clients at committees, consultations, and stakeholder meetings We re Looking For MRTPI Chartered Town Planner Strong experience delivering complex commercial or infrastructure developments Confident communicator with strong leadership and project management skills Someone who is commercially aware and proactive in their approach The Opportunity Competitive salary + bonus Clear pathway to Director-level progression Flexible hybrid working

We re working with a national, multidisciplinary property and infrastructure consultancy that is looking to appoint an Associate Chartered Town Planner to its growing Leeds office. This is an excellent opportunity to step into a senior role with a firm delivering high-value, high-profile commercial and infrastructure projects across the North and throughout the UK. The Leeds team is expanding due to continued project wins, and the successful candidate will play a key role in managing major applications, leading client relationships, and supporting the growth of the regional planning offer. Key Responsibilities Leading planning input on major commercial, mixed-use, and infrastructure schemes Managing client relationships and acting as a trusted planning advisor Overseeing project teams and mentoring more junior colleagues Preparing and reviewing planning applications, supporting documents, and strategy reports Representing clients at committees, consultations, and stakeholder meetings We re Looking For MRTPI Chartered Town Planner Strong experience delivering complex commercial or infrastructure developments Confident communicator with strong leadership and project management skills Someone who is commercially aware and proactive in their approach The Opportunity Competitive salary + bonus Clear pathway to Director-level progression Flexible hybrid working

An excellent opportunity has arisen for a Part Time Finance Manager based in Cobham, Surrey two - three days a week. The Finance Manager will provide day-to-day accounting on behalf of a private family trust. The trust holds a variety of investments including property, generating income from rental yields, equities, dividends, and capital gains. The Finance Manager will act on behalf of the trustees, ensuring robust financial controls, governance, and accurate reporting across all entities. Key Responsibilities include: Maintaining financial records for multiple trusts holding a mix of cash, equities, and property. Preparing periodic trust accounts and financial statements in line with trustee requirements. Liaising with trustees, and family office accountant, external accountants and other third party advisors Ensuring accurate reporting and timely cash flow. Maintain strong financial controls Ensure compliance with relevant tax, legal, and regulatory obligations. Support trustees in fulfilling fiduciary duties through accurate and timely financial reporting. Monitor and forecast cash flow across trusts and entities. Prepare budgets and variance reports for family operations and investments. Produce consolidated financial reports for trustees. Essential Applicant Requirements ACA / ACCA / CIMA qualified (or equivalent.) High level of discretion, integrity, and professionalism. Excellent communication and interpersonal skills. Proficient in accounting software and financial reporting tools. Comfortable working onsite 2 days a week.

Tax Manager - Private Client Tax - £75,000 salary Excellent private medical insurance and health support Generous annual leave (including additional Christmas days) Pension contribution and life insurance Flexible/hybrid working options Social events and professional development support London / Hybrid About Our client Our client is a dynamic, fast-growing firm of chartered accountants and tax advisors, based in London's vibrant West End, with a diverse, multi-disciplinary and multi-jurisdictional client base spanning entrepreneurial businesses, high-net-worth individuals, family offices and international groups. Founded on the principles of a family business, people are at the heart of the organisation, and relationships of trust - with clients, colleagues and the wider professional community - come first. They value individual strengths, encourage collaboration across teams, and offer a supportive environment where technical excellence and personal impact are equally celebrated. The Role Our client is seeking a highly capable, CTA-qualified Tax Manager to join their Tax team and manage a varied portfolio of clients, delivering both compliance and advisory services. This is an exciting opportunity for an ambitious tax professional who thrives on client interaction, enjoys working across a broad range of tax matters and is looking to play a meaningful role in a high-quality practice environment. Key Responsibilities Manage a portfolio of clients (predominantly high-net-worth individuals and owner-managed businesses), providing expert, timely and personalised tax advice. Build and maintain strong client relationships, acting as a trusted adviser. Work closely with Partners and senior colleagues to ensure client expectations are met and excellence is delivered. Provide proactive, innovative solutions to complex tax issues and contribute to new business discussions. Supervise, review and mentor junior team members, supporting their development. Oversee work-in-progress (WIP), billing and recoverability for your portfolio. Who We're Looking For CTA qualified, with strong technical knowledge and commercial awareness. Proven ability to manage projects and deliver high-quality outcomes within deadlines. Excellent communicator who can convey complex tax matters clearly and professionally. A self-starter with initiative, confidence and a strong work ethic. Comfortable working in a fast-paced environment and collaborating across teams. Why Join Our client? Our client offers a collaborative, inclusive culture where your individual skills and perspectives are valued. The firm invests in your professional growth through ongoing learning and development opportunities, and provides a comprehensive benefits package designed to support well-being and work-life balance. Contact John at Pro Tax at today. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Job Title: Customer Service Advisor Contract: 6 months Location: Sheffield, UK Job Purpose To deliver a high-quality customer service function by acting as the primary point of contact for members of the public regarding services delivered by Veolia on behalf of Sheffield City Council. The role is responsible for handling customer enquiries, service requests, and complaints across multiple channels, ensuring timely resolution, clear communication, and adherence to contractual performance targets. Key Responsibilities Act as the first point of contact for customers via telephone, email, social media, and face-to-face interactions, dealing with both internal and external customers in a professional and courteous manner. Manage a high volume of incoming enquiries relating to approximately 240,000 properties across Sheffield. Respond promptly and accurately to customer enquiries, service requests, and complaints, ensuring a positive customer experience. Resolve customer complaints at the first point of contact wherever possible, achieving outcomes that meet both customer expectations and business requirements. Gather, assess, and record all relevant information required to resolve service enquiries effectively. Process customer requests, complaints, and enquiries in line with agreed procedures and service standards. Liaise closely with internal teams, including Operations and Systems Support, to ensure work is completed, issues are progressed, and system records are updated accurately. Carry out proactive and reactive customer callbacks to provide progress updates and confirm resolution of issues. Clearly communicate resolution timescales and manage customer expectations throughout the service lifecycle. Maintain a strong working knowledge of all relevant processes, procedures, and systems to ensure service quality and contractual compliance. Contribute to the achievement of contractual call-handling and performance targets through efficient and effective customer service delivery. Key Skills and Competencies Strong customer service and communication skills across multiple channels Ability to handle high volumes of enquiries in a fast-paced environment Confident complaint-handling and problem-solving capability Attention to detail and accuracy in record-keeping and system updates Ability to work collaboratively with internal teams Commitment to service quality, consistency, and continuous improvement What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

I'm supporting a fast-growing UK general insurer in the appointment of a Head of Risk & Compliance to play a critical role in shaping and strengthening its second-line function during an exciting phase of growth. The business has a long-standing heritage in legal expenses and commercial liability insurance, working closely with SME clients, and has expanded its offering to the wider market in recent years through Coverholder partnerships. With ambitious plans to grow both GWP and product capability, this is a pivotal hire for the organisation. This role offers genuine visibility and influence, providing independent oversight, constructive challenge, and clear assurance to the Board and senior leadership, while enabling sustainable and profitable growth. The Role As Head of Risk & Compliance, you will lead the enterprise risk management and compliance frameworks, ensuring the business operates within risk appetite and meets all PRA and FCA requirements. Operating as a true second-line function, you will balance regulatory rigour with commercial pragmatism and act as a trusted advisor to senior stakeholders. You will have responsibility across risk, compliance, governance and regulatory engagement, with a remit spanning underwriting, finance, claims, operations, IT, outsourcing and reinsurance. Enterprise Risk Management Own and maintain the enterprise risk management framework and risk appetite, including KRIs and tolerances Lead risk identification, assessment and reporting across the business Produce clear, high-quality risk reporting for the Executive, Board and Committees, including emerging risks Oversee the ORSA process, coordinating inputs and ensuring robust challenge and regulatory-compliant outputs Provide independent challenge to underwriting strategy, new products, reinsurance and material change initiatives Support stress and scenario testing and capital risk assessment alongside Finance and Actuarial teams Compliance & Regulatory Affairs Design and oversee a proportionate compliance monitoring programme Act as the primary point of contact for the PRA and FCA, including submissions, notifications and supervisory engagement Advise on regulatory change and support implementation across the business Oversee policies, procedures, breaches, incidents and remediation activity Provide oversight of Consumer Duty, including outcomes testing and Board reporting Governance & Assurance Deliver concise, decision-focused reporting to the Board and Committees Support reviews of governance effectiveness and the control environment Coordinate with Internal Audit and oversee responses to findings Support regulatory attestations and senior management sign-off Leadership & Culture Lead and develop the Risk & Compliance function, ensuring appropriate capability and resourcing Promote a strong risk culture and accountability across the business Act as an independent, credible and pragmatic advisor to senior leaders YOU? Significant senior experience in risk and/or compliance within UK general insurance Strong working knowledge of PRA and FCA regulation, Solvency and governance requirements Proven experience engaging with Boards, Committees and regulators Ability to balance commercial objectives with regulatory expectations Strong analytical and problem-solving capability Clear, confident communicator able to influence at senior level Able to translate complex regulatory and risk concepts into practical business advice Highly organised, with the ability to manage multiple priorities Pragmatic, solutions-focused and commercially aware Qualifications Professional risk or insurance qualifications (e.g. IRM, CII) are advantageous Degree in a relevant discipline preferred 51012CC INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Telesales Advisor - Peterborough Up to 24,000 Basic 35,000+ OTE High-Growth Business Uncapped Potential Full Training Provided Are you confident, target-driven, and ready to boost your earnings in a fast-paced sales environment? We're looking for ambitious Telesales Advisors to join a growing and successful company based in Peterborough. This is an exciting opportunity to build your career in a business that values performance, supports development, and rewards success with genuine earning potential. Whether you're experienced or just naturally persuasive and hungry to succeed, this role could be your next big step. Key Responsibilities Make outbound calls to existing customers (no cold calling) Renew customer accounts and promote relevant products Identify upselling opportunities through great customer conversations Deliver excellent service while hitting achievable sales targets Use a simple CRM and diary system to manage your daily activity Work within a supportive, high-energy team environment What We're Looking For Confident communication and great people skills Sales-focused mindset with a drive to succeed Reliable, enthusiastic, and eager to learn Experience in sales or customer service is a plus, but not essential What's in It for You Up to 24,000 basic salary with realistic 35,000+ OTE Full sales and product training with clear development paths 25 days annual leave plus bank holidays Company pension scheme Staff recognition and referral bonus schemes Employee wellbeing support Free onsite parking Games room and regular company events If you're motivated by targets, thrive in a buzzing team atmosphere, and want to build a long-term sales career, we want to hear from you. Apply now via Command Recruitment - immediate interviews available.

Telephone Customer Service & Sales Advisor-From £28,000-Wimbledon Park, London The Role Do you want a role where your phone skills genuinely open doors, build confidence, and lead to real career progression? Are you looking for a stable, weekday role where you re supported, trained, and trusted to do a great job? If so, we have an exciting opportunity for you. This Telephone Customer Service & Sales Advisor role is ideal if you enjoy speaking with people, solving problems and seeing the results of your work every day. You won t be chasing cold leads. Instead, you ll handle inbound enquiries, build long-term customer relationships and develop specialist knowledge that sets you apart in the market. You will be based in our Wimbledon Park office and become a key point of contact for customers. This role gives you structure, clear hours and the chance to grow your skills in a specialist industry, with full training from day one. If you want a role that develops your skills, supports your growth and rewards your effort, apply now and take the next step with SDS London. Key Responsibilities: Handling inbound telephone and email enquiries in a professional and friendly manner Processing customer orders accurately and efficiently Providing advice and practical solutions, with support from in-house experts Supporting customers with after-sales queries Building strong, long-term relationships with existing clients The Company SDS London is one of the country s leading Architectural Ironmongery specialists. We are a longstanding company who have been providing retail and trade clients with ironmongery for over 35 years. Our considerable experience and expertise mean we are able to provide the highest levels of service to leading construction projects in the UK, Europe and overseas. The Benefits Salary from £28,000 per annum. Monday to Friday working hours, 9am 5pm. 22 days holiday, increasing with service. Pension and life insurance. Full training, including the Guild of Architectural Ironmongers Foundation in Hardware course within your first three months. Clear development routes through Levels 1 and 2 of the Diploma course. A friendly, supportive office where your input is valued. The Person Confident, professional, and customer-focused. Clear and friendly telephone manner. Comfortable working in a busy office setting. Positive attitude and motivated to achieve results. Interest in interior design, property refurbishment, or architectural ironmongery is beneficial. Fluent spoken English. Lives within a reasonable commuting distance. Previous experience in sales, customer service, or telesales is desirable, along with a willingness to learn product knowledge.

IFA Administrator (Bespoke Firm) 35,000- 40,000 + Bonus + Company Benefits City of London Are you an IFA Administrator or similar looking for a varied and exciting role within a bespoke, tight-knit Firm who pride themselves on looking after and developing their staff in a role offering a varied workload and ongoing opportunities to upskill yourself? The tight-knit Advisory Firm have seen ongoing stability since their establishment 20 years ago whilst building a loyal client base across numerous sectors. Due to an ever increasing workload they are looking to grow their team of 13 in Central London. In this varied role you will primarily support advisors with their day-to-day responsibility including processing documentation for new and existing business and preparing financial illustrations and adivce. You will also regularly liaise with clients and suppliers in addition to undertaking general office administration work. This role would suit an IFA Administrator or similar looking for a varied role within a well-established firm offering the chance to work within a friendly team and increase your earnings through a bonus. The Role: Manage and process client documentation- new and existing business Liaise with clients and support their needs Prepare illustrations, advice and recommendations Assist financial advisors in day-to-day function Monday-Friday 8:30am-5pm The Person: IFA Administrator or similar Looking to join a tight-knit firm Commutable to City of London Reference number: BBBH23519 Admin, Administrator, Office, Financial, Advisor, Advisory, Finance, Client, Project, CRM, Reports, Financial Services, Central London, City of London If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Customer Care Advisor - ASAP Location - Manchester - Parking Onsite - Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week. Salary - 30,000 Start date - ASAP Working Hours - Monday to Friday - 9am - 6pm - No Weekends Why Join Us? Our Client pride's themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you'll be at the heart of their mission, helping new customers navigate the learning curve of being employed through a payroll company and resolving their issues efficiently. What You'll Do: Build Relationships: Proactively nurture existing customer relationships with inspirational service over the phone and by email. Resolve Issues: Address and resolve customer complaints quickly, ensuring satisfaction. Communicate Effectively: Handle customer queries via phone, email, and written correspondence. Ensure Compliance: Follow compliance processes to maintain service integrity. Meet KPIs: Achieve targets such as one-call resolution, answering calls within a timeframe, and maintaining high-quality standards. Key Responsibilities: Provide outstanding customer service on a day-to-day basis. Monitor and ensure SLAs are met for all customers. Develop and maintain effective communication channels with all departments. Respond to email requests within 24 hours and ensure all customer queries are addressed promptly. What We're Looking For: Customer Focused Individuals Resilience Attention to Detail: Meticulous in all tasks. Enthusiasm to Learn: Keen for continual development. Flexibility: Adaptable to undertake specific projects as required. Brand Advocacy: Promote companies culture and values. Who You'll Work With: External: Contractors, Customers, Agencies, Clients. Internal: Customer Care Team Leaders, Customer Care Manager, All internal departments. Our Culture: Flexible approach to work. Desire to learn new skills and progress within the company. Inspire colleagues by setting a great example. Ready to Make a Difference? Join us today and be a part of a team that values personal service and champions the self-employed. Apply now and help us continue to lead the market with exceptional customer care! Apply Today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Client Services Administrator (Financial Advisory) 38,000- 42,000 + Bonus + Company Benefits City of London Are you a Client Services / Office Administrator from a Financial Planning background? On offer is a varied and rewarding role where no two days will be the same within a bespoke, close-knit Firm known for supporting and developing their staff in a role offering ongoing opportunities to grow your skills and a bonus to increase your earnings. The close-knit Advisory Firm have seen ongoing stability since their establishment 20 years ago whilst building a loyal client base across numerous sectors. Due to an ever increasing workload they are looking to welcome an additional member into their collaborative team of 13 in Central London. In this engaging role you will primarily support Advisors with their day-to-day responsibilities including processing documentation for new and existing business and preparing financial illustrations and advice. You will also regularly liaise with clients and suppliers in addition to undertaking general office administration work. This role would suit a Client Services Administrator or similar looking for a varied position within a well-established firm offering the chance to work as part of a supportive and friendly team and increase your earnings through a bonus. The Role: Manage and process client documentation - new and existing business Liaise with clients and provide caring service to their needs Prepare illustrations, advice and recommendations Assist financial advisors in day-to-day function Monday-Friday 8:30am-5pm The Person: Client Services / Office Administrator or similar Financial Advisory background Commutable to City of London Reference number: BBBH23519 Admin, Administrator, Office, Financial, Advisor, Advisory, Finance, Client, Services, Project, CRM, Reports, Financial Services, Central London, City of London, Soho, Blackfriars, Waterloo If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Customer Service Advisor Due to company growth, this is a fantastic opportunity for an experienced Customer Service professional to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for. You will be working as part of an award winning, well-established, family led company, that offers and fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. They take pride in investing in their employees through continuous personal and professional development, structured progression pathways, and a collaborative work environment across the business as a whole. Stone (Hybrid Working) Salary: £24,570 + uncapped commission Shifts worked on a rota basis / 37.5 hours per week: Shifts as below: Monday-Friday 8:00am to 4:30pm 9:30am to 6:00pm 12:00pm to 8:00pm Saturday 8:00am to 2:00pm The Role: As the Customer Service Advisor, you will join an exceptional team of 15, and whilst this is a challenging role, it is highly rewarding role where no two days are the same. You ll also play a key part in achieving the company goal: helping people get out and stay out of debt. You ll handle inbound and outbound calls, live chat, and emails, working with customers who may be experiencing financial difficulty. Using excellent listening, questioning, and negotiation skills, you ll agree fair and affordable payment arrangements while adhering to client instructions and regulatory requirements. On a day-to-day basis, as the Contact Centre Agent, your responsibilities will include: Handle inbound and outbound customer contact via phone, live chat, and email Negotiate and agree affordable payment plans tailored to individual circumstances Manage objections professionally and compassionately Work collaboratively with your team to share best practice and improve performance Accurately update systems and maintain detailed case notes Work towards individual and team targets while delivering excellent customer service Requirements To be successfully considered for the position of Customer Service Advisor, you will have a minimum of 1 year s call centre experience, and a conscientious personality. In addition to this, you will also demonstrate: Proven customer service experience, with excellent listening and communication skills Great IT proficiency Strong written and verbal English Resilient and able to handle challenging conversations Self-motivated and target-driven Assertive yet compassionate approach Strong negotiation and objection handling skills Positive, friendly, and a team player High attention to detail with the ability to multitask and adapt quickly Additional Information This role can be very challenging at times, but you have a fantastic support network, approachable managers, and mental health support at hand if needed. Also to note, as I think it says it all the wider team recently reported 100% recommendation rate in their employee survey To make sure you feel confident in your ability to carry out the role, you will engage in a dedicated two-week induction/training programme, providing in-depth knowledge of the industry, the systems, and clients. After probation, you ll have access to ongoing development, a clear grading structure, and genuine progression opportunities. £24,570 basic salary + lucrative uncapped commission Hybrid working (3 days office / 2 days home after probation) 21 days holiday (+ bank holidays + 4 days over Christmas) Flexible shift patterns Excellent training Mandatory office shutdown between Christmas & New Year Company pension scheme Company sick pay Free onsite parking Casual dress days and regular social events Mental Health Champions and wellbeing initiatives This is a truly brilliant opportunity in Stone, Staffordshire for an experienced Customer Service professional to join an established, fast-growing business, offering fantastic career potential. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.

Location: London Salary: £600 to £650 per day Contract: 6 months minimum Are you a senior finance professional with a passion for strategic impact? Our client, a progressive local authority, is seeking a Strategic Finance Business Partner to provide expert financial leadership and drive innovation across the Inclusive Economy and Chief Executive Departments . The Role This is a high-profile position where you'll act as a trusted advisor to senior stakeholders, influencing key decisions and ensuring financial strategies align with corporate objectives. You'll lead on financial planning, risk management, and performance monitoring, supporting transformational projects that deliver real value for the community. Key Responsibilities Partner with senior leaders to shape financial strategy and deliver organisational priorities. Provide robust financial advice on complex projects, investment options, and change programmes. Lead budget setting, monitoring, and forecasting processes for your departments. Drive efficiency and value for money through innovative financial solutions. Ensure compliance with statutory requirements, accounting standards, and corporate policies. Build strong relationships with internal and external stakeholders, including Members, Directors, and partners. About You Proven experience in strategic finance roles within local government or similar complex organisations. Strong commercial awareness and ability to influence at senior levels. Expertise in financial planning, risk management, and performance reporting. Excellent communication and stakeholder engagement skills. Ability to lead on transformational projects and deliver results under pressure. If you are interested in the role, please contact the London office on . Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Job Title: Cyber Insurance Specialist Broker Location: Bristol (with regular time in London) Salary: Flexible and generous package available - Junior through to senior level, dependent on individual. Company benefits About the Company: This is an established, nationally recognised insurance brokerage with a strong presence across the UK and a growing specialist capability in Cyber and Financial Lines. With a collaborative culture between its London hub and regional offices, the business is investing heavily in specialist expertise to support both retail brokers and complex client needs across its wider network. Role Summary: This is a pure Cyber-focused role, designed to embed genuine technical expertise into the regional business while maintaining close alignment with a specialist London Cyber team. The successful individual will act as a go-to Cyber expert, supporting brokers, engaging with clients on complex risks, and helping roll out a newly launched Cyber product across a large national office network. The role is intentionally flexible, with scope to appoint at either junior or senior level depending on the individual's background, attitude, and curiosity for the Cyber space. Key Responsibilities: • Act as a Cyber subject-matter expert, supporting brokers with complex client risks and placements • Work closely with the London Cyber team, ensuring knowledge transfer into the regional business • Support the rollout and use of a new Cyber product across multiple regional offices • Advise on real-world Cyber incidents and emerging threats, translating technical events into insurance context • Collaborate with retail brokers on client meetings where specialist Cyber input is required • Continuously build knowledge of developments in the Cyber and technology risk landscape Requirements: • A genuine interest and curiosity in Cyber risk and how the space is evolving • Base-level understanding of Financial Lines and insurance fundamentals • Ability to engage confidently with brokers and clients on technical Cyber topics • Willingness to spend regular time working alongside a London-based Cyber team • Right attitude to learn, collaborate, and grow with a developing specialist function If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Cyber Broker, Cyber Insurance Specialist, Financial Lines Broker (Cyber), Cyber Risk Advisor, Cyber Underwriting Specialist

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Maidstone who are looking to appoint a Housing Advisor for the 3 months ongoing, at the rate of 20 per hour paye Job responsibilities To give housing advice and discuss suitable housing options to people experiencing housing problems. To make enquiries and reach decisions on homelessness applications under Part VII of the Housing Act 1996 (as amended). To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations Assist in the council's reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Customer Service Location: Belfast Pay Rates: 13.42 to 31.37 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 16/02/2026 Hours: 25hrs (5 days over 7, including weekends and bank holidays) Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ phone number removed or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service. This is more than a call handler role - it's a chance to make a real difference, every single shift. We're looking for individuals who can: Communicate clearly and empathetically under pressure Think critically and follow structured processes Type at least 50 words per minute with 98% accuracy Stay composed in emotionally challenging situations Shift Patterns We offer a variety of shift options to suit different lifestyles. Option 1: A four-week, rotating rota. Offering working hours between 12:30 to 21:00. You will have some weekend rest days. Option 2: A four-week, rotating rota. Offering working hours between 14:30 to 23:00. You will have some weekend rest days. Training will be full-time and may include mornings and evenings. Full Training & Career Progression You'll receive comprehensive training and ongoing support. Rewards & Benefits: Competitive pay & overtime opportunities Career development opportunities Full paid training Instant access to Blue Arrow training portal Auto enrolment in pension scheme 28 days paid holiday Application Process 1. Interview & Audio Typing Screening (50 % accuracy) 2. Client interview & Audio Typing Assessment (50 % accuracy) 3. Pre-employment Checks (DBS & references) Ready to Make a Real Difference? If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Our client is looking for Customer Support Advisors with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media and Email. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Follow standard processes at all times to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £25K (£12.82 per hour) 37.5-hour week 5/6 months contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, lovely working environment Free parking Free refreshments Casual dress code