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SKY
Technical Business Analyst
SKY Leeds, Yorkshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Leeds, Livingston, or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - Strong previous experience in a Technical Analyst or Business Strong previous experience of leading technical analysis; breaking down complex capabilities and features into clear user stories and acceptance criteria U nderstanding of backlog management, including benefits analysis and delivery planning through data driven priority decisions The ability to read and understand technical documentation and ask the right questions. Strong communication skills and a calm, practical approach to problem solving. Experience working with development teams and understanding modern development and testing practices. Experience supporting agile ceremonies and helping teams adopt good agile practices. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: Leeds, Livingston or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Apr 02, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Leeds, Livingston, or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - Strong previous experience in a Technical Analyst or Business Strong previous experience of leading technical analysis; breaking down complex capabilities and features into clear user stories and acceptance criteria U nderstanding of backlog management, including benefits analysis and delivery planning through data driven priority decisions The ability to read and understand technical documentation and ask the right questions. Strong communication skills and a calm, practical approach to problem solving. Experience working with development teams and understanding modern development and testing practices. Experience supporting agile ceremonies and helping teams adopt good agile practices. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: Leeds, Livingston or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Forward Trust
Recovery Support Team Leader
Forward Trust
Recovery Support Team Leader Location: London Salary : £30,082 Vacancy Type: Permanent About The Role The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway. While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice). Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions. The role is Hybrid but regular travel is required to London and Surrey prison and community projects as well as visits to national Forward Trust projects. This role will require occasional cover of weekend and out of hours shifts in this area. Travel will be covered by The Forward Trust to any areas outside of your base unit and ideally you should be based within the London or Surrey areas. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 4-12 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances . Checks will require you to provide information on the below: Yourself (personal information, financial information, police information, criminal history) Your family (parents, parents partners, siblings, partner(s), children) Co-residents Associations that may cause a conflict of interest with your role or the prison service. Background checks across police information systems on you, your family and other associates Credit reference checks Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service) Other government and overseas agency or police checks. The Ideal Candidate Flexibility to meet the needs of the service as it develops. A positive problem solving approach with the ability to focus on key issues quickly and clearly. Effective negotiating and influencing skills. Previous experience of developing and implementing service improvements. The ability to engage effectively with the client group. Experience of developing partnerships with employers and running a job brokerage service. Experience of supervision work of others and proven human resources management skills. Understanding of the voluntary sector. Understanding of and sensitivity to diversity and equality issues. Working knowledge of using Microsoft office packages and databases. Commitment to 12 steps interventions and treatment approach. Knowledge of the use of database monitoring systems. Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes. Knowledge and experience of Disciplinary procedures and policy, demonstrable in the management of people and performance We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Apr 02, 2026
Full time
Recovery Support Team Leader Location: London Salary : £30,082 Vacancy Type: Permanent About The Role The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway. While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice). Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions. The role is Hybrid but regular travel is required to London and Surrey prison and community projects as well as visits to national Forward Trust projects. This role will require occasional cover of weekend and out of hours shifts in this area. Travel will be covered by The Forward Trust to any areas outside of your base unit and ideally you should be based within the London or Surrey areas. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 4-12 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances . Checks will require you to provide information on the below: Yourself (personal information, financial information, police information, criminal history) Your family (parents, parents partners, siblings, partner(s), children) Co-residents Associations that may cause a conflict of interest with your role or the prison service. Background checks across police information systems on you, your family and other associates Credit reference checks Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service) Other government and overseas agency or police checks. The Ideal Candidate Flexibility to meet the needs of the service as it develops. A positive problem solving approach with the ability to focus on key issues quickly and clearly. Effective negotiating and influencing skills. Previous experience of developing and implementing service improvements. The ability to engage effectively with the client group. Experience of developing partnerships with employers and running a job brokerage service. Experience of supervision work of others and proven human resources management skills. Understanding of the voluntary sector. Understanding of and sensitivity to diversity and equality issues. Working knowledge of using Microsoft office packages and databases. Commitment to 12 steps interventions and treatment approach. Knowledge of the use of database monitoring systems. Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes. Knowledge and experience of Disciplinary procedures and policy, demonstrable in the management of people and performance We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
SKY
Technical Business Analyst
SKY
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Leeds, Livingston, or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - Strong previous experience in a Technical Analyst or Business Strong previous experience of leading technical analysis; breaking down complex capabilities and features into clear user stories and acceptance criteria U nderstanding of backlog management, including benefits analysis and delivery planning through data driven priority decisions The ability to read and understand technical documentation and ask the right questions. Strong communication skills and a calm, practical approach to problem solving. Experience working with development teams and understanding modern development and testing practices. Experience supporting agile ceremonies and helping teams adopt good agile practices. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: Leeds, Livingston or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Apr 02, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Leeds, Livingston, or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - Strong previous experience in a Technical Analyst or Business Strong previous experience of leading technical analysis; breaking down complex capabilities and features into clear user stories and acceptance criteria U nderstanding of backlog management, including benefits analysis and delivery planning through data driven priority decisions The ability to read and understand technical documentation and ask the right questions. Strong communication skills and a calm, practical approach to problem solving. Experience working with development teams and understanding modern development and testing practices. Experience supporting agile ceremonies and helping teams adopt good agile practices. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: Leeds, Livingston or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Michael Page
Commercial Lead
Michael Page Nottingham, Nottinghamshire
The role of Procurement Lead involves managing procurement and commercial activities within the public sector, ensuring effective and efficient delivery of services. Based in Nottinghamshire, this is an excellent opportunity to make a significant impact in a vital area of operations. Client Details This role is with a respected organisation in the public sector, known for its commitment to delivering essential services. The organisation operates from a location in Nottinghamshire and is supported by a professional team dedicated to achieving operational excellence. Description Lead the development and implementation of procurement strategies to support organisational objectives. Manage supplier relationships to ensure high-quality service delivery and value for money. Oversee end-to-end procurement processes, ensuring compliance with relevant public sector regulations. Collaborate with internal stakeholders to identify procurement needs and offer tailored solutions. Track and report on key performance indicators related to procurement activities. Identify opportunities for cost savings and process efficiencies within the supply chain. Provide advice and guidance on procurement best practices to key stakeholders. Ensure all procurement activities align with organisational policies and ethical standardards. Profile A successful Procurement Lead should have: Proven experience in procurement within the public sector A strong understanding of public sector procurement regulations and compliance requirements.(PCR 2015 and PA23). Exceptional negotiation and contract management skills. Excellent analytical and problem-solving abilities. Strong communication and stakeholder management skills. A relevant professional qualification or equivalent experience in procurement or supply chain management. Proficiency in using procurement software tools. Job Offer Competitive salary ranging from 50,949 to 64,869 per annum, depending on experience. Employer will pay double your pension contribution Holiday buy and sell scheme Discounts for a high number of retail and hospitality Access to group insurance scheme Access to private healthcare If you are an experienced procurement professional ready to take on a leadership role in the public sector, apply today to join a team dedicated to excellence in Nottinghamshire.
Apr 02, 2026
Full time
The role of Procurement Lead involves managing procurement and commercial activities within the public sector, ensuring effective and efficient delivery of services. Based in Nottinghamshire, this is an excellent opportunity to make a significant impact in a vital area of operations. Client Details This role is with a respected organisation in the public sector, known for its commitment to delivering essential services. The organisation operates from a location in Nottinghamshire and is supported by a professional team dedicated to achieving operational excellence. Description Lead the development and implementation of procurement strategies to support organisational objectives. Manage supplier relationships to ensure high-quality service delivery and value for money. Oversee end-to-end procurement processes, ensuring compliance with relevant public sector regulations. Collaborate with internal stakeholders to identify procurement needs and offer tailored solutions. Track and report on key performance indicators related to procurement activities. Identify opportunities for cost savings and process efficiencies within the supply chain. Provide advice and guidance on procurement best practices to key stakeholders. Ensure all procurement activities align with organisational policies and ethical standardards. Profile A successful Procurement Lead should have: Proven experience in procurement within the public sector A strong understanding of public sector procurement regulations and compliance requirements.(PCR 2015 and PA23). Exceptional negotiation and contract management skills. Excellent analytical and problem-solving abilities. Strong communication and stakeholder management skills. A relevant professional qualification or equivalent experience in procurement or supply chain management. Proficiency in using procurement software tools. Job Offer Competitive salary ranging from 50,949 to 64,869 per annum, depending on experience. Employer will pay double your pension contribution Holiday buy and sell scheme Discounts for a high number of retail and hospitality Access to group insurance scheme Access to private healthcare If you are an experienced procurement professional ready to take on a leadership role in the public sector, apply today to join a team dedicated to excellence in Nottinghamshire.
calfordseaden
Assistant Employers Agent/Project Manager
calfordseaden Orpington, Kent
calfordseaden is a leading multi-disciplinary construction and property consultancy. We provide a comprehensive range of services across the built environment, including Architecture, Building Information Management (BIM), Building Safety, Engineering, Fire Safety, Health and Safety, Surveying, Sustainability, and more. Assistant Employers Agent/Project Manager Location: Orpington/Hybrid Hours: 35 per week Are you looking to build a career in project management within the built environment? Want to learn from experienced professionals while working on meaningful construction projects across Kent and East Sussex? Our small team of Employer's Agents in Orpington is looking for an Assistant Employer's Agent who is passionate about the built environment, well organised and keen to develop. An Employer's Agent makes sure the contract between the client and contractor runs smoothly - overseeing communication, managing key milestones and ensuring everyone meets their obligations. You'll play a key part in keeping construction projects on track and delivering great outcomes for clients. What you'll be doing: You'll be learning on the job through a mix of office based work and site visits. You'll get involved in; Shadowing senior members of the team, both within the office environment and also on construction sites. Assisting with: Taking meeting notes and minute preparation. Reviewing drawings that are received, against the contractual requirements. Handover procedures including checking documentation against contractual requirements and inspections of completed units on site. Reviewing contractors' applications for payment. Issuing contractual notices during the construction period. Preparation of and updating information tracker documents using Microsoft Excel. Carrying out end of the defect liability inspections of properties (usually whilst occupied) and compiling a schedule of any defects identified. Managing digital filing and project documentation. What you'll need: Qualifications A level 5 construction related qualification, OR; At least 2 years' experience as an Assistant - Employer's Agent / Quantity Surveyor / Construction Project Manager / Building Surveyor Full UK Driving licence and own vehicle for travel across Kent and East Sussex. Knowledge You should have a basic understanding of: Construction technology and techniques. Basic law and construction law or an appetite towards learning more about. Standard construction contract forms or an appetite towards learning more about. Skills Able to produce written reports in good English Numerate. Proficient in the use of standard IT software including MS Word and Excel, and able to learn and use bespoke software. Provide appropriate levels of feedback to others e.g to line manager. Good communicator with great people skills. Personable and confident. Able to work on own initiative but accept and seek guidance when required. What we offer People are at the heart of everything we do, which is why we invest in them at every stage of their career. We are proud to hold the Investors in People Gold award, which we believe demonstrates our commitment to nurturing our people. Structured Apprenticeships and work experience opportunities are available across the organisation to support those at the beginning of their careers. We also have career development pathways to help you understand and structure your professional development. We provide a range of benefits including hybrid working, the option to buy and sell annual leave, enhanced annual leave for long service, sponsorship for qualifications, a recruitment referral bonus scheme, enhanced family leave policies, an employee assistance programme, and more! Who we are We're a multi-disciplinary property and construction consultancy with offices in Orpington, London, Birmingham, Essex, Cambridge, and Hampshire. With 80 years of experience of delivering award-winning projects across all major sectors, we're committed to making a positive difference in the communities we serve. Our vision is to be identified as a trusted client advisor; national in reach, local in service, and selected for our quality and expertise in the built environment. Our brilliant team consists of individuals who are passionate about delivering the best results and continuously demonstrate why our clients choose us to help bring their projects to life. You can find out more about our work on our website Our values are integral in everything we do. They shape the way we work with clients and each other. Our values are: Collaboration - Being one team and supporting each other to achieve the best results and maximise our potential. Authenticity - Being true to ourselves and others and celebrating our differences. Giving Back - Recognizing and embracing the need for our work to have a positive social impact. Excellence - Striving to be up with the best and at the forefront of what we do. Support - Providing investment, encouragement and support to bring out the best in our People. Integrity - Being honest and doing the right thing If you are a talented individual, with a commercial mind, and align to our values, please apply. If this job isn't quite right for you but you would like to start or progress a career within our construction consultancy, please connect with us so you can be notified about relevant future vacancies. calfordseaden is an Equal Opportunities Employer and is committed to supporting the principles of equality of opportunity in employment, training, and service delivery.
Apr 02, 2026
Full time
calfordseaden is a leading multi-disciplinary construction and property consultancy. We provide a comprehensive range of services across the built environment, including Architecture, Building Information Management (BIM), Building Safety, Engineering, Fire Safety, Health and Safety, Surveying, Sustainability, and more. Assistant Employers Agent/Project Manager Location: Orpington/Hybrid Hours: 35 per week Are you looking to build a career in project management within the built environment? Want to learn from experienced professionals while working on meaningful construction projects across Kent and East Sussex? Our small team of Employer's Agents in Orpington is looking for an Assistant Employer's Agent who is passionate about the built environment, well organised and keen to develop. An Employer's Agent makes sure the contract between the client and contractor runs smoothly - overseeing communication, managing key milestones and ensuring everyone meets their obligations. You'll play a key part in keeping construction projects on track and delivering great outcomes for clients. What you'll be doing: You'll be learning on the job through a mix of office based work and site visits. You'll get involved in; Shadowing senior members of the team, both within the office environment and also on construction sites. Assisting with: Taking meeting notes and minute preparation. Reviewing drawings that are received, against the contractual requirements. Handover procedures including checking documentation against contractual requirements and inspections of completed units on site. Reviewing contractors' applications for payment. Issuing contractual notices during the construction period. Preparation of and updating information tracker documents using Microsoft Excel. Carrying out end of the defect liability inspections of properties (usually whilst occupied) and compiling a schedule of any defects identified. Managing digital filing and project documentation. What you'll need: Qualifications A level 5 construction related qualification, OR; At least 2 years' experience as an Assistant - Employer's Agent / Quantity Surveyor / Construction Project Manager / Building Surveyor Full UK Driving licence and own vehicle for travel across Kent and East Sussex. Knowledge You should have a basic understanding of: Construction technology and techniques. Basic law and construction law or an appetite towards learning more about. Standard construction contract forms or an appetite towards learning more about. Skills Able to produce written reports in good English Numerate. Proficient in the use of standard IT software including MS Word and Excel, and able to learn and use bespoke software. Provide appropriate levels of feedback to others e.g to line manager. Good communicator with great people skills. Personable and confident. Able to work on own initiative but accept and seek guidance when required. What we offer People are at the heart of everything we do, which is why we invest in them at every stage of their career. We are proud to hold the Investors in People Gold award, which we believe demonstrates our commitment to nurturing our people. Structured Apprenticeships and work experience opportunities are available across the organisation to support those at the beginning of their careers. We also have career development pathways to help you understand and structure your professional development. We provide a range of benefits including hybrid working, the option to buy and sell annual leave, enhanced annual leave for long service, sponsorship for qualifications, a recruitment referral bonus scheme, enhanced family leave policies, an employee assistance programme, and more! Who we are We're a multi-disciplinary property and construction consultancy with offices in Orpington, London, Birmingham, Essex, Cambridge, and Hampshire. With 80 years of experience of delivering award-winning projects across all major sectors, we're committed to making a positive difference in the communities we serve. Our vision is to be identified as a trusted client advisor; national in reach, local in service, and selected for our quality and expertise in the built environment. Our brilliant team consists of individuals who are passionate about delivering the best results and continuously demonstrate why our clients choose us to help bring their projects to life. You can find out more about our work on our website Our values are integral in everything we do. They shape the way we work with clients and each other. Our values are: Collaboration - Being one team and supporting each other to achieve the best results and maximise our potential. Authenticity - Being true to ourselves and others and celebrating our differences. Giving Back - Recognizing and embracing the need for our work to have a positive social impact. Excellence - Striving to be up with the best and at the forefront of what we do. Support - Providing investment, encouragement and support to bring out the best in our People. Integrity - Being honest and doing the right thing If you are a talented individual, with a commercial mind, and align to our values, please apply. If this job isn't quite right for you but you would like to start or progress a career within our construction consultancy, please connect with us so you can be notified about relevant future vacancies. calfordseaden is an Equal Opportunities Employer and is committed to supporting the principles of equality of opportunity in employment, training, and service delivery.
Government Digital & Data
Senior Delivery Manager - Planning Inspectorate - SEO
Government Digital & Data Bristol, Gloucestershire
Location Bristol About the job Job summary We're looking for a Senior Delivery Manager to lead complex digital projects that improve how people experience the planning system. You'll work with multidisciplinary teams to deliver high quality digital products and help us shape modern, user centred services across the Planning Inspectorate. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy. We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers Job description As a Senior Delivery Manager, you'll guide the delivery of digital products from initial discovery through to live service. You'll work with product owners, software engineers, testers and other specialists to understand user needs, plan delivery, and maintain momentum across multiple workstreams. You'll build strong relationships with stakeholders, support your team to remove blockers, and ensure delivery remains aligned to technical, security and organisational requirements. You'll also mentor Delivery Managers and contribute to continuous improvement across the wider Digital & Data function. Your responsibilities will include: Leading the end to end delivery of complex digital projects, ensuring progress against agreed time, cost and quality expectations. Supporting multidisciplinary teams to deliver user focused products and enhancements. Managing risks, issues, dependencies and change using appropriate digital delivery tools and processes. Facilitating agile ceremonies, tracking delivery metrics, and resolving blockers. Working with architecture, infrastructure and security teams to ensure designs meet organisational standards. Planning releases into production, including go/no go reviews and transition into live service. Monitoring and forecasting budgets, resources and delivery plans. Building effective stakeholder relationships and ensuring clear, accessible communication. Coaching and supporting Delivery Managers to develop their practice. Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest This role is being advertised at SEO grade with a starting salary of £46,689 Working hours: Standard working week is 37 hours, flexible working hours policy available. Office Attendance This role is contractually based in Bristol, 10 minute walk from Temple Meads train station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview. Person specification Essential Criteria In depth understanding of the full Software Delivery Lifecycle. Experience delivering digital products using agile and/or Waterfall approaches. Practical experience of agile delivery management (lead sift criteria) Experience managing delivery across a suite of digital products. A proven ability to clearly communicate technical and complex matters to different audiences. Experience using development methodologies such as Agile or RUP. Demonstratable awareness of digital security standards. Success Profiles - Behaviours (assessed at sift and Interview) Communicating and Influencing Delivering at Pace Managing a Quality Service Seeing the Big Picture Experience (assessed at interview) Evidence of delivering digital products across the full lifecycle. Practical experience of agile delivery management. Experience working with multidisciplinary teams to deliver technical solutions. Ability to communicate complex information clearly. Technical (assessed at interview) A Jira board activity will test your ability to interpret delivery information and discuss priorities, risks and next steps. For guidance on how to structure your application please visit: About the application process , Civil Service Careers
Apr 02, 2026
Full time
Location Bristol About the job Job summary We're looking for a Senior Delivery Manager to lead complex digital projects that improve how people experience the planning system. You'll work with multidisciplinary teams to deliver high quality digital products and help us shape modern, user centred services across the Planning Inspectorate. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people's lives, the communities where they live and the economy. We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers Job description As a Senior Delivery Manager, you'll guide the delivery of digital products from initial discovery through to live service. You'll work with product owners, software engineers, testers and other specialists to understand user needs, plan delivery, and maintain momentum across multiple workstreams. You'll build strong relationships with stakeholders, support your team to remove blockers, and ensure delivery remains aligned to technical, security and organisational requirements. You'll also mentor Delivery Managers and contribute to continuous improvement across the wider Digital & Data function. Your responsibilities will include: Leading the end to end delivery of complex digital projects, ensuring progress against agreed time, cost and quality expectations. Supporting multidisciplinary teams to deliver user focused products and enhancements. Managing risks, issues, dependencies and change using appropriate digital delivery tools and processes. Facilitating agile ceremonies, tracking delivery metrics, and resolving blockers. Working with architecture, infrastructure and security teams to ensure designs meet organisational standards. Planning releases into production, including go/no go reviews and transition into live service. Monitoring and forecasting budgets, resources and delivery plans. Building effective stakeholder relationships and ensuring clear, accessible communication. Coaching and supporting Delivery Managers to develop their practice. Salary New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest This role is being advertised at SEO grade with a starting salary of £46,689 Working hours: Standard working week is 37 hours, flexible working hours policy available. Office Attendance This role is contractually based in Bristol, 10 minute walk from Temple Meads train station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview. Person specification Essential Criteria In depth understanding of the full Software Delivery Lifecycle. Experience delivering digital products using agile and/or Waterfall approaches. Practical experience of agile delivery management (lead sift criteria) Experience managing delivery across a suite of digital products. A proven ability to clearly communicate technical and complex matters to different audiences. Experience using development methodologies such as Agile or RUP. Demonstratable awareness of digital security standards. Success Profiles - Behaviours (assessed at sift and Interview) Communicating and Influencing Delivering at Pace Managing a Quality Service Seeing the Big Picture Experience (assessed at interview) Evidence of delivering digital products across the full lifecycle. Practical experience of agile delivery management. Experience working with multidisciplinary teams to deliver technical solutions. Ability to communicate complex information clearly. Technical (assessed at interview) A Jira board activity will test your ability to interpret delivery information and discuss priorities, risks and next steps. For guidance on how to structure your application please visit: About the application process , Civil Service Careers
Technical Specialist AV Installations
Durham University Durham, County Durham
The Role and the Department The Computing and Information Services (CIS) has an annual operational budget in excess of £12m, multi-million pound programmes of change within year, and approximately 185 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Operations; Information Systems, and Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who work well in teams. The department works in a hybrid capacity depending on the job role and individual personal requirements. This role will support the delivery of audiovisual (AV) installations across the university working collaboratively with CIS teams, internal university teams and with external partners. Many schemes are initiated through Estates and Facilities projects and programmes, the annual Teaching & Learning Space refresh or ad-hock department/user requests. The successful candidate will be the named AV lead for specific allocated projects, upgrades & maintenance where you will be expected to coordinate the requirements gathering, design, planning, installation, configuration, commissioning and handover of AV infrastructure and associated services. A focus on attention to detail to produce high quality documentation to support clear project briefs, commissioning, handover and transition into service, is essential. Input into the AV Team documentation, policies, procedures and close working with the AV Team, who deliver the AV Service, is also essential. The post holder will be competent in AV systems and services with experience and knowledge of a variety of hardware and software, coupled with skills in project management, vendor engagement and stakeholder relations. The base location for this role is the AV offices on the Lower Mountjoy site with opportunities for working from home through a hybrid working patten. Further information about the role and the responsibilities is at the bottom of this job description.
Apr 02, 2026
Full time
The Role and the Department The Computing and Information Services (CIS) has an annual operational budget in excess of £12m, multi-million pound programmes of change within year, and approximately 185 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Operations; Information Systems, and Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who work well in teams. The department works in a hybrid capacity depending on the job role and individual personal requirements. This role will support the delivery of audiovisual (AV) installations across the university working collaboratively with CIS teams, internal university teams and with external partners. Many schemes are initiated through Estates and Facilities projects and programmes, the annual Teaching & Learning Space refresh or ad-hock department/user requests. The successful candidate will be the named AV lead for specific allocated projects, upgrades & maintenance where you will be expected to coordinate the requirements gathering, design, planning, installation, configuration, commissioning and handover of AV infrastructure and associated services. A focus on attention to detail to produce high quality documentation to support clear project briefs, commissioning, handover and transition into service, is essential. Input into the AV Team documentation, policies, procedures and close working with the AV Team, who deliver the AV Service, is also essential. The post holder will be competent in AV systems and services with experience and knowledge of a variety of hardware and software, coupled with skills in project management, vendor engagement and stakeholder relations. The base location for this role is the AV offices on the Lower Mountjoy site with opportunities for working from home through a hybrid working patten. Further information about the role and the responsibilities is at the bottom of this job description.
Generations People
Service Engineer
Generations People Chesterfield, Derbyshire
Salary: £60,000p/a Additional uplift when working away Working weekends when traveling is double time Company Pension Scheme When traveling an upfront payment is made directly to cover meal expenses etc. (amount dependant on country of destination) Reporting to: Operations Manager Department: Service Department Location: Chesterfield based, with travel (UK & Overseas) Permanent Position Shifts: Chesterfield Workshop (Mon-Thurs 7.00am till 14.00pm & Fri 7.00 am till 11.00am) Traveling hours (Flexible) Generations are excited to be recruiting a Service engineer to join an innovative and industry-leading company with specialist expertise and experience in the design, manufacture, and installation of environmental machinery. Purpose of Role: To represent the Company in a positive manner, it is a proactive point of contact for customers and strive to develop and nurture client relationships. Work with customers at their premises, representing the Company, leading internal and external teams through the Servicing, maintaining and repairing our products. Be a technical reference point for all Products, feedback to our engineering teams and drive evolution. Help to drive a positive health and safety culture in every aspect of your role. To support the delivery of engineered and manufactured products by providing a programming, testing, fault finding and quality inspection service for full electrical control units and components in line with business requirements. Service Responsibilities & Duties: You will be part of the Projects and Services Teams involved in the breakdowns and servicing of equipment and systems supplied to our global customer s. You will be required to travel at short notice The position is a mixed office/shop/site role with regular overseas travel to perform service visits at customer facilities to troubleshoot and resolve electrical, mechanical, and software issues, and/or to handle scheduled maintenance tasks. Servicing, maintaining and repairing of electrical and mechanical equipment aimed at improving reliability and efficiency. Coordinate with the customer or third-party contractor to accomplish tasks. Provide training and useful information to customer representatives, operators, engineers, and management. Prepare all documentation related to on-site activities including site visit reports, marked up as built drawings, time sheets, and commissioning documents. Provide technical support to customers to resolve plant breakdown or reliability issues. Document any issues or product improvement ideas and present this information to the team. Occasionally remotely supporting customers will be required out of hours, this is due to the global time zones. Assist with the assembly and factory acceptance testing of products at our facility in the UK This role requires frequent and sometimes short notice travel to many parts of the world. It is expected that this could be up to 30-40% of your working time. Responsible for planning and booking your own travel to the destination required. When not traveling to customer site the Testing role below will be carried out in our Chesterfield workshop. Any reasonable work request to support the business needs. Testing Responsibilities & Duties: Setting up PLCs, HMIs to the required standard Testing electrical control units to ensure compliance with the required outputs Fault finding in the event of non-compliance of electrical controls and performing root cause analysis investigations to understand the failure mode Implementation of corrective and preventative actions to return the controls to required standard and outputs. Maintaining, supporting and upgrading hardware & software in line with business requirements Ensuring all work is completed in line with the business safe operating procedures providing no risk to H&S Complete all required electrical controls in line with production schedule, ensuring on time in full All work completed to the Quality standard requirements ensuring fully compliant work including but not limited to current safety regulations and external and internal quality standards Fully responsible for taking ownership for area of work, maintaining a safe as practically possible working environment ensuring good housekeeping, safe working practices and general workplace maintenance Environment, Health & Safety: In addition to the role Responsibilities, every employee has overall responsibility for: Taking reasonable care for your own Health and Safety and the Health and Safety of others who may be affected by your actions. Working with the Company to ensure a high standard of Environmental Health and Safety management by following the site EHS procedures. Ensuring compliance with all relevant quality standards/procedures in your area. This includes reporting any deviations from these standards/procedures, completing corrective actions and making recommendations to prevent similar deviations in the future. Maintains safe and clean working environment by enforcing procedures, rules, and regulations. Maintains product and company reputation by complying with applicable regulations. Qualifications & Experience: Time served (Engineering discipline Electrically biased) Min. 2 years electrical installation / service experience (mechanical experience would also be an advantage) ECS / CSCS Card (preferred) Min 5 GCSE s Grade C and above Experience in Plant / Cast House / heavy manufacturing Environments Computer literacy with MS Office, Outlook and Adobe software. Competent in reading both Electrical and Mechanical drawings essential Hydraulic experience (preferred) Comfortable and a basic understanding of computers/ computerized systems Basic knowledge of PLCs, HMIs, company s electrical hardware and software Ability to identify non-compliance
Apr 02, 2026
Full time
Salary: £60,000p/a Additional uplift when working away Working weekends when traveling is double time Company Pension Scheme When traveling an upfront payment is made directly to cover meal expenses etc. (amount dependant on country of destination) Reporting to: Operations Manager Department: Service Department Location: Chesterfield based, with travel (UK & Overseas) Permanent Position Shifts: Chesterfield Workshop (Mon-Thurs 7.00am till 14.00pm & Fri 7.00 am till 11.00am) Traveling hours (Flexible) Generations are excited to be recruiting a Service engineer to join an innovative and industry-leading company with specialist expertise and experience in the design, manufacture, and installation of environmental machinery. Purpose of Role: To represent the Company in a positive manner, it is a proactive point of contact for customers and strive to develop and nurture client relationships. Work with customers at their premises, representing the Company, leading internal and external teams through the Servicing, maintaining and repairing our products. Be a technical reference point for all Products, feedback to our engineering teams and drive evolution. Help to drive a positive health and safety culture in every aspect of your role. To support the delivery of engineered and manufactured products by providing a programming, testing, fault finding and quality inspection service for full electrical control units and components in line with business requirements. Service Responsibilities & Duties: You will be part of the Projects and Services Teams involved in the breakdowns and servicing of equipment and systems supplied to our global customer s. You will be required to travel at short notice The position is a mixed office/shop/site role with regular overseas travel to perform service visits at customer facilities to troubleshoot and resolve electrical, mechanical, and software issues, and/or to handle scheduled maintenance tasks. Servicing, maintaining and repairing of electrical and mechanical equipment aimed at improving reliability and efficiency. Coordinate with the customer or third-party contractor to accomplish tasks. Provide training and useful information to customer representatives, operators, engineers, and management. Prepare all documentation related to on-site activities including site visit reports, marked up as built drawings, time sheets, and commissioning documents. Provide technical support to customers to resolve plant breakdown or reliability issues. Document any issues or product improvement ideas and present this information to the team. Occasionally remotely supporting customers will be required out of hours, this is due to the global time zones. Assist with the assembly and factory acceptance testing of products at our facility in the UK This role requires frequent and sometimes short notice travel to many parts of the world. It is expected that this could be up to 30-40% of your working time. Responsible for planning and booking your own travel to the destination required. When not traveling to customer site the Testing role below will be carried out in our Chesterfield workshop. Any reasonable work request to support the business needs. Testing Responsibilities & Duties: Setting up PLCs, HMIs to the required standard Testing electrical control units to ensure compliance with the required outputs Fault finding in the event of non-compliance of electrical controls and performing root cause analysis investigations to understand the failure mode Implementation of corrective and preventative actions to return the controls to required standard and outputs. Maintaining, supporting and upgrading hardware & software in line with business requirements Ensuring all work is completed in line with the business safe operating procedures providing no risk to H&S Complete all required electrical controls in line with production schedule, ensuring on time in full All work completed to the Quality standard requirements ensuring fully compliant work including but not limited to current safety regulations and external and internal quality standards Fully responsible for taking ownership for area of work, maintaining a safe as practically possible working environment ensuring good housekeeping, safe working practices and general workplace maintenance Environment, Health & Safety: In addition to the role Responsibilities, every employee has overall responsibility for: Taking reasonable care for your own Health and Safety and the Health and Safety of others who may be affected by your actions. Working with the Company to ensure a high standard of Environmental Health and Safety management by following the site EHS procedures. Ensuring compliance with all relevant quality standards/procedures in your area. This includes reporting any deviations from these standards/procedures, completing corrective actions and making recommendations to prevent similar deviations in the future. Maintains safe and clean working environment by enforcing procedures, rules, and regulations. Maintains product and company reputation by complying with applicable regulations. Qualifications & Experience: Time served (Engineering discipline Electrically biased) Min. 2 years electrical installation / service experience (mechanical experience would also be an advantage) ECS / CSCS Card (preferred) Min 5 GCSE s Grade C and above Experience in Plant / Cast House / heavy manufacturing Environments Computer literacy with MS Office, Outlook and Adobe software. Competent in reading both Electrical and Mechanical drawings essential Hydraulic experience (preferred) Comfortable and a basic understanding of computers/ computerized systems Basic knowledge of PLCs, HMIs, company s electrical hardware and software Ability to identify non-compliance
TPF Recruitment
Senior Audit Manager - Not For Profit
TPF Recruitment
Senior Audit Manager Not For Profit Hybrid - Central London We are seeking a highly skilled and experienced Senior Audit Manager to join our clients specialised audit team, focusing on the Not For Profit sector. This role is critical in safeguarding the financial integrity, compliance, and operational effectiveness of mission-driven entities that support vulnerable communities. As a Senior Audit Manager, you will lead complex, high-impact audit engagements across diverse social housing providers, delivering robust assurance services that reinforce governance, accountability, and public trust. You will play a strategic leadership role in guiding audit teams, shaping audit methodologies, and advising clients on risk management, regulatory compliance, and financial sustainability. This position offers a unique opportunity to drive positive social impact while working with organizations at the forefront of housing stability and community development. Responsibilities: Lead full-cycle audit engagements for social housing providers, including planning, execution, reporting and client follow-up. Manage and mentor a team of audit professionals, promoting professional growth and ensuring consistent delivery of high-quality work. Evaluate internal controls, financial reporting systems, and compliance with key regulations such as the Housing Act, SFA, NHS funding rules, and Local Authority requirements. Identify, assess, and report on material risks related to governance, financial viability and grant funding compliance. Prepare, review, and maintain accurate audit documentation, working papers and management letters. Partner with clients to enhance financial transparency, strengthen internal controls and improve operational efficiency. Serve as a trusted advisor to senior leadership and board members on audit outcomes, regulatory updates and strategic risk considerations. Support business development through proposal drafting, client presentations and relationship management. Stay current with evolving accounting standards (IFRS, UK GAAP), audit frameworks and sector-specific regulatory changes. Ensure all engagements are delivered on time, within scope, and to the highest professional standards. Requirements Bachelor's degree in Accounting, Finance, or a related discipline; ACA, ACCA, or equivalent professional qualification required. Progressive audit experience, including at least 5 years in a senior or management capacity. Proven track record auditing social housing organisations, including Registered Providers (RPs), housing associations and other Not For Profit entities. Deep knowledge of public sector accounting, grant funding compliance and regulatory oversight (e.g., Regulator of Social Housing, Local Authority reporting frameworks). Strong grasp of financial reporting standards, internal control frameworks and risk assessment techniques. Exceptional leadership, communication, and client management abilities with a proven ability to influence stakeholders. Demonstrated capacity to manage multiple priorities, meet tight deadlines and maintain quality under pressure. Proficiency in audit tools such as CaseWare, TeamMate and Microsoft Office Suite. Willingness to travel across the UK to support client engagements as needed. Commitment to ongoing professional development and staying ahead of industry and regulatory trends. Benefits Competitive salary of £80,000-£90,000 Hybrid working and flexible working benefits Excellent company benefits package Please contact Andy Irvine on Andrew Irvine LinkedIn for a confidential conversation. Refer a friend We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
Apr 02, 2026
Full time
Senior Audit Manager Not For Profit Hybrid - Central London We are seeking a highly skilled and experienced Senior Audit Manager to join our clients specialised audit team, focusing on the Not For Profit sector. This role is critical in safeguarding the financial integrity, compliance, and operational effectiveness of mission-driven entities that support vulnerable communities. As a Senior Audit Manager, you will lead complex, high-impact audit engagements across diverse social housing providers, delivering robust assurance services that reinforce governance, accountability, and public trust. You will play a strategic leadership role in guiding audit teams, shaping audit methodologies, and advising clients on risk management, regulatory compliance, and financial sustainability. This position offers a unique opportunity to drive positive social impact while working with organizations at the forefront of housing stability and community development. Responsibilities: Lead full-cycle audit engagements for social housing providers, including planning, execution, reporting and client follow-up. Manage and mentor a team of audit professionals, promoting professional growth and ensuring consistent delivery of high-quality work. Evaluate internal controls, financial reporting systems, and compliance with key regulations such as the Housing Act, SFA, NHS funding rules, and Local Authority requirements. Identify, assess, and report on material risks related to governance, financial viability and grant funding compliance. Prepare, review, and maintain accurate audit documentation, working papers and management letters. Partner with clients to enhance financial transparency, strengthen internal controls and improve operational efficiency. Serve as a trusted advisor to senior leadership and board members on audit outcomes, regulatory updates and strategic risk considerations. Support business development through proposal drafting, client presentations and relationship management. Stay current with evolving accounting standards (IFRS, UK GAAP), audit frameworks and sector-specific regulatory changes. Ensure all engagements are delivered on time, within scope, and to the highest professional standards. Requirements Bachelor's degree in Accounting, Finance, or a related discipline; ACA, ACCA, or equivalent professional qualification required. Progressive audit experience, including at least 5 years in a senior or management capacity. Proven track record auditing social housing organisations, including Registered Providers (RPs), housing associations and other Not For Profit entities. Deep knowledge of public sector accounting, grant funding compliance and regulatory oversight (e.g., Regulator of Social Housing, Local Authority reporting frameworks). Strong grasp of financial reporting standards, internal control frameworks and risk assessment techniques. Exceptional leadership, communication, and client management abilities with a proven ability to influence stakeholders. Demonstrated capacity to manage multiple priorities, meet tight deadlines and maintain quality under pressure. Proficiency in audit tools such as CaseWare, TeamMate and Microsoft Office Suite. Willingness to travel across the UK to support client engagements as needed. Commitment to ongoing professional development and staying ahead of industry and regulatory trends. Benefits Competitive salary of £80,000-£90,000 Hybrid working and flexible working benefits Excellent company benefits package Please contact Andy Irvine on Andrew Irvine LinkedIn for a confidential conversation. Refer a friend We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
RECfinancial
Audit & Accounts Senior
RECfinancial Leicester, Leicestershire
RECfinancial is partnering with a thriving Leicester practice as they look to appoint an experienced Audit & Accounts Senior . This is a newly created role driven by growth a genuine opportunity to shape the position and make it your own. If you're ready to step up in a supportive, forward-thinking firm, this could be your next move. You'll work closely with clients from £1 million to £200 million The Role of Audit & Accounts Senior You ll join an established team delivering high-quality accounting and audit services to a diverse client portfolio, working closely with the Senior Manager and Partners. Key responsibilities: Manage a varied client portfolio, ensuring accuracy and compliance Lead audit assignments from planning through to completion Prepare year-end accounts, Corporation Tax computations, VAT returns & Confirmation Statements Reconcile accounting records using Excel and cloud-based software Mentor and support junior team members Utilise Xero, Sage to enhance efficiency and client delivery What does the Audit & Accounts Senior look like: Part or Fully Qualified ACA / ACCA with strong General Practice experience Confident leading audits and reviewing work. Experience mentoring junior staff would be ideal Strong knowledge of compliance and professional standards Detail-focused, proactive and client skilled What's on offer for the successful candidate: £35000 - £45000 25 days holiday bank holidays Parking Company pension For further information on this and other similar roles, call Neil or email us at RECfinancial
Apr 02, 2026
Full time
RECfinancial is partnering with a thriving Leicester practice as they look to appoint an experienced Audit & Accounts Senior . This is a newly created role driven by growth a genuine opportunity to shape the position and make it your own. If you're ready to step up in a supportive, forward-thinking firm, this could be your next move. You'll work closely with clients from £1 million to £200 million The Role of Audit & Accounts Senior You ll join an established team delivering high-quality accounting and audit services to a diverse client portfolio, working closely with the Senior Manager and Partners. Key responsibilities: Manage a varied client portfolio, ensuring accuracy and compliance Lead audit assignments from planning through to completion Prepare year-end accounts, Corporation Tax computations, VAT returns & Confirmation Statements Reconcile accounting records using Excel and cloud-based software Mentor and support junior team members Utilise Xero, Sage to enhance efficiency and client delivery What does the Audit & Accounts Senior look like: Part or Fully Qualified ACA / ACCA with strong General Practice experience Confident leading audits and reviewing work. Experience mentoring junior staff would be ideal Strong knowledge of compliance and professional standards Detail-focused, proactive and client skilled What's on offer for the successful candidate: £35000 - £45000 25 days holiday bank holidays Parking Company pension For further information on this and other similar roles, call Neil or email us at RECfinancial
March
People Coordinator
March Burton-on-trent, Staffordshire
The People Coordinator plays a vital role in supporting the full employee lifecycle and creating a positive, engaging experience for colleagues across the organisation. This role ensures smooth delivery of day to day People operations, excellent employee experience, and efficient people processes. Working closely with managers and the wider People Team, the People Co-ordinator supports recruitment, onboarding, HCM systems, employee relations administration, and organisational development activities. Key Responsibilities Employee Lifecycle Administration Manage onboarding processes including issuing contracts, completing right to work checks, setting up new starters on HCM systems, and co-ordinating induction plans. Support offboarding activities such as resignation acknowledgement, exit interviews, and processing leavers. Maintain accurate and up to date employee records in HCM systems and personnel files. Recruitment & Talent Support Prepare offer letters and contract documentation. Liaise with hiring managers to support a smooth and professional recruitment experience where required. HR Systems & Reporting Ensure data accuracy on HCM systems. Support People Partners with reports on absence, turnover, compliance, and other KPIs as required. Support payroll by providing employee data changes and ensure deadlines are met. Employee Relations Administration Provide administrative support for ER cases including note taking, preparing letters, and maintaining confidential records. Assist managers with low level queries, signposting policies and processes. Learning & Development Co-ordinate training sessions, manage attendance records, and support L&D initiatives. Track completion of mandatory training and report on compliance. People Team Support Support People projects such as engagement surveys, policy updates, wellbeing initiatives, and organisational improvement programmes. Respond to employee enquiries in a timely and professional manner. Contribute to creating a positive, inclusive workplace culture. Skills and Experience Essential Experience in an administrative or people-related role. Strong organisational skills with excellent attention to detail. Ability to handle confidential information with discretion. Good communication skills and a customer focused approach. Proficient in Microsoft Office and comfortable working with HCM systems. Ability to prioritise and manage multiple tasks in a fast paced environment. Desirable CIPD Level 3 (or working towards). Experience using HCM systems. Understanding of employment law basics What we offer A competitive salary and benefits package appropriate to this position An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.
Apr 02, 2026
Full time
The People Coordinator plays a vital role in supporting the full employee lifecycle and creating a positive, engaging experience for colleagues across the organisation. This role ensures smooth delivery of day to day People operations, excellent employee experience, and efficient people processes. Working closely with managers and the wider People Team, the People Co-ordinator supports recruitment, onboarding, HCM systems, employee relations administration, and organisational development activities. Key Responsibilities Employee Lifecycle Administration Manage onboarding processes including issuing contracts, completing right to work checks, setting up new starters on HCM systems, and co-ordinating induction plans. Support offboarding activities such as resignation acknowledgement, exit interviews, and processing leavers. Maintain accurate and up to date employee records in HCM systems and personnel files. Recruitment & Talent Support Prepare offer letters and contract documentation. Liaise with hiring managers to support a smooth and professional recruitment experience where required. HR Systems & Reporting Ensure data accuracy on HCM systems. Support People Partners with reports on absence, turnover, compliance, and other KPIs as required. Support payroll by providing employee data changes and ensure deadlines are met. Employee Relations Administration Provide administrative support for ER cases including note taking, preparing letters, and maintaining confidential records. Assist managers with low level queries, signposting policies and processes. Learning & Development Co-ordinate training sessions, manage attendance records, and support L&D initiatives. Track completion of mandatory training and report on compliance. People Team Support Support People projects such as engagement surveys, policy updates, wellbeing initiatives, and organisational improvement programmes. Respond to employee enquiries in a timely and professional manner. Contribute to creating a positive, inclusive workplace culture. Skills and Experience Essential Experience in an administrative or people-related role. Strong organisational skills with excellent attention to detail. Ability to handle confidential information with discretion. Good communication skills and a customer focused approach. Proficient in Microsoft Office and comfortable working with HCM systems. Ability to prioritise and manage multiple tasks in a fast paced environment. Desirable CIPD Level 3 (or working towards). Experience using HCM systems. Understanding of employment law basics What we offer A competitive salary and benefits package appropriate to this position An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.
Government Digital & Data
Infrastructure Engineer - Medicines and Healthcare Products Regulatory Agency - SEO
Government Digital & Data
Location Canary Wharf or South Mimms, Hertfordshire About the job Job summary We are currently looking for an Infrastructure Engineer (EuC and telephony) to join our Technology & Services Operations Function within the Digital and Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU or South Mimms, Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. This role will also be required to participate in the Agency's out of hours on-call rota on a periodic basis. An on-call payment will be added to the salary depending on the frequency of participation in the rota. A Digital Allowance of up to £12,823 per annum may be available for exceptional candidates based on our assessment of your skills and experience. This allowance is non-pensionable and may change on an annual basis. Job description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters! We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. D&T is a great place to build your career and we are committed to enabling our people to do the best work of their lives. The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency. What's the role? The Infrastructure Engineer will be responsible for assisting in the management and delivery of infrastructure projects and business-as-usual (BAU) tasks, focusing primarily on our End User Compute (EuC) and telephony infrastructure. This role is vital for maintaining the stability, performance, and security of the Infrastructure as the MHRA undertakes a significant overhaul of its IT infrastructure, including the deployment of new equipment. The successful candidate will apply their technical expertise in core Infrastructure technologies to support day-to-day operations. You will collaborate with other engineers to troubleshoot and resolve issues, contributing to continuous improvement initiatives. The role involves working closely with cross-functional teams to ensure that infrastructure activities align with overall IT strategy and operational objectives. An on-call component is required, as this role involves providing support for critical issues outside regular working hours, ensuring minimal disruption to services. Person specification Key responsibilities: Leadership and Escalation: Lead and manage the successful execution of EuC and telephony projects, ensuring that tasks are completed on time and within scope while supporting the MHRA's IT strategy. Serve as the main escalation point for junior engineers, providing advanced troubleshooting and technical expertise in resolving complex EuC and telephony issues, ensuring high-quality resolutions that prevent future incidents. Mentor and support junior engineers, fostering a collaborative environment and encouraging skills development across the team. Infrastructure Stability, Security, and Performance: Take ownership of the overall stability, performance, and security of our IT Infrastructure, which includes assisting in the management of data centre services such as blade systems, virtualisation platforms, servers, Storage, Backup and power systems. Implement and maintain robust security protocols to safeguard the infrastructure, ensuring compliance with security policies and regulatory requirements. Proactively monitor and assess core network performance, identifying potential risks or weaknesses and applying pre-emptive solutions to minimize downtime and service disruptions. Play a pivotal role in the agency's ongoing IT infrastructure overhaul by recommending, testing, and integrating cutting-edge infrastructure technologies. Collaboration and Stakeholder Management: Work closely with project teams, and other IT functions to ensure alignment of strategies with the overall IT infrastructure roadmap. Build productive relationships with external vendors, supporting the assessment of their services and products to meet the agency's performance and security expectations. Communicate project progress and EuC and telephony performance with team members to ensure that business requirements are consistently met. Business-as-Usual (BAU) Operations: Have a strong understanding of ITIL, including configuration, troubleshooting, and maintenance of Infrastructure components, ensuring smooth and uninterrupted service operations On-Call and Incident Management: Participate in the on-call rota, providing support for critical issues, and ensuring prompt response times to minimize business impact. Assist in incident response during escalations, supporting timely communication with key stakeholders and contributing to quick resolution. Learn from post-incident reports to understand preventive measures and support continuous improvement in incident management processes. Who are we looking for? Our successful candidate will have: Hands-on experience with troubleshooting EuC and telephony performance issues and integrating new equipment within an existing IT architecture. Experience in supporting Infrastructure operations, particularly in EuC and telephony technologies such as Intune and Autopilot. Technical knowledge of Infrastructure technologies, including an understanding of maintain laptop builds, patching management, application deployment technologies, remote management and diagnostics as well as Microsoft teams calling Proven experience in troubleshooting and maintenance, including experience in configuring and managing EuC and telephony Infrastructure components. Understanding of industry standards and best practices related to EuC and telephony Infrastructure architecture and security, including Directory Services understanding (such as AD/EntraID, LDAP, etc). If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification ! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact
Apr 02, 2026
Full time
Location Canary Wharf or South Mimms, Hertfordshire About the job Job summary We are currently looking for an Infrastructure Engineer (EuC and telephony) to join our Technology & Services Operations Function within the Digital and Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU or South Mimms, Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. This role will also be required to participate in the Agency's out of hours on-call rota on a periodic basis. An on-call payment will be added to the salary depending on the frequency of participation in the rota. A Digital Allowance of up to £12,823 per annum may be available for exceptional candidates based on our assessment of your skills and experience. This allowance is non-pensionable and may change on an annual basis. Job description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters! We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. D&T is a great place to build your career and we are committed to enabling our people to do the best work of their lives. The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency. What's the role? The Infrastructure Engineer will be responsible for assisting in the management and delivery of infrastructure projects and business-as-usual (BAU) tasks, focusing primarily on our End User Compute (EuC) and telephony infrastructure. This role is vital for maintaining the stability, performance, and security of the Infrastructure as the MHRA undertakes a significant overhaul of its IT infrastructure, including the deployment of new equipment. The successful candidate will apply their technical expertise in core Infrastructure technologies to support day-to-day operations. You will collaborate with other engineers to troubleshoot and resolve issues, contributing to continuous improvement initiatives. The role involves working closely with cross-functional teams to ensure that infrastructure activities align with overall IT strategy and operational objectives. An on-call component is required, as this role involves providing support for critical issues outside regular working hours, ensuring minimal disruption to services. Person specification Key responsibilities: Leadership and Escalation: Lead and manage the successful execution of EuC and telephony projects, ensuring that tasks are completed on time and within scope while supporting the MHRA's IT strategy. Serve as the main escalation point for junior engineers, providing advanced troubleshooting and technical expertise in resolving complex EuC and telephony issues, ensuring high-quality resolutions that prevent future incidents. Mentor and support junior engineers, fostering a collaborative environment and encouraging skills development across the team. Infrastructure Stability, Security, and Performance: Take ownership of the overall stability, performance, and security of our IT Infrastructure, which includes assisting in the management of data centre services such as blade systems, virtualisation platforms, servers, Storage, Backup and power systems. Implement and maintain robust security protocols to safeguard the infrastructure, ensuring compliance with security policies and regulatory requirements. Proactively monitor and assess core network performance, identifying potential risks or weaknesses and applying pre-emptive solutions to minimize downtime and service disruptions. Play a pivotal role in the agency's ongoing IT infrastructure overhaul by recommending, testing, and integrating cutting-edge infrastructure technologies. Collaboration and Stakeholder Management: Work closely with project teams, and other IT functions to ensure alignment of strategies with the overall IT infrastructure roadmap. Build productive relationships with external vendors, supporting the assessment of their services and products to meet the agency's performance and security expectations. Communicate project progress and EuC and telephony performance with team members to ensure that business requirements are consistently met. Business-as-Usual (BAU) Operations: Have a strong understanding of ITIL, including configuration, troubleshooting, and maintenance of Infrastructure components, ensuring smooth and uninterrupted service operations On-Call and Incident Management: Participate in the on-call rota, providing support for critical issues, and ensuring prompt response times to minimize business impact. Assist in incident response during escalations, supporting timely communication with key stakeholders and contributing to quick resolution. Learn from post-incident reports to understand preventive measures and support continuous improvement in incident management processes. Who are we looking for? Our successful candidate will have: Hands-on experience with troubleshooting EuC and telephony performance issues and integrating new equipment within an existing IT architecture. Experience in supporting Infrastructure operations, particularly in EuC and telephony technologies such as Intune and Autopilot. Technical knowledge of Infrastructure technologies, including an understanding of maintain laptop builds, patching management, application deployment technologies, remote management and diagnostics as well as Microsoft teams calling Proven experience in troubleshooting and maintenance, including experience in configuring and managing EuC and telephony Infrastructure components. Understanding of industry standards and best practices related to EuC and telephony Infrastructure architecture and security, including Directory Services understanding (such as AD/EntraID, LDAP, etc). If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification ! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact
Hays
Customer Relationship Executive
Hays
Customer Relationship Executive required in Aztec West, Hybrid Working Your new company Aztec West based business Your new role We're looking for a proactive, people focused Customer Relationship Executive to join a growing, fast paced business that supports a diverse portfolio of clients across the UK. If you thrive in a role that blends inbound sales, customer care, and ongoing account management, this is an opportunity to make a real impact. About the Role You'll be the first point of contact for new enquiries and the ongoing trusted partner for existing customers. From initial conversation through to onboarding, service delivery, renewal, or cancellation, you'll ensure every customer feels supported, informed, and confident in the services they receive.This role suits someone who enjoys variety-one moment you'll be converting an inbound lead, the next you'll be advising a long standing customer on additional services that could benefit their business. What You'll Be Doing Inbound Sales & Onboarding Respond to enquiries received via phone, email, website, or partner referrals Understand customer needs and recommend the most suitable service options Explain relevant regulatory requirements and guide customers through necessary checks Negotiate pricing and clearly communicate terms of business Manage customer data accurately within CRM and billing systems Close sales and ensure a smooth transition into ongoing account management Customer Relationship Management Build strong, long term relationships with existing customers Proactively contact customers in line with the company's account management plan Identify opportunities to extend or enhance customer subscriptions Respond to queries, resolve complaints, and ensure a positive customer experience Manage cancellations and work to retain customers wherever possible Coordinate with internal teams including Finance, Compliance, and Marketing Maintain accurate customer records across all systems Support customers with service changes, documentation, and regulatory requirements Continuous Improvement Share customer insights with management and marketing teams Contribute ideas to improve processes, customer experience, and business growth Take on additional responsibilities as the business evolves What you'll need to succeed Strong interpersonal and communication skills A customer first mindset with a solutions driven approach Experience in sales, account management, or customer service Confident negotiator with a professional telephone manner Comfortable using CRM systems and other business software Highly organised with excellent attention to detail Positive, resilient, and able to manage multiple tasks at once What you'll get in return Flexible working options available. Parking You'll be part of a collaborative, ambitious team where your ideas are valued and your work genuinely makes a difference. This is a role for someone who enjoys building relationships, solving problems, and helping customers get the most from the services they rely on. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF #
Apr 02, 2026
Full time
Customer Relationship Executive required in Aztec West, Hybrid Working Your new company Aztec West based business Your new role We're looking for a proactive, people focused Customer Relationship Executive to join a growing, fast paced business that supports a diverse portfolio of clients across the UK. If you thrive in a role that blends inbound sales, customer care, and ongoing account management, this is an opportunity to make a real impact. About the Role You'll be the first point of contact for new enquiries and the ongoing trusted partner for existing customers. From initial conversation through to onboarding, service delivery, renewal, or cancellation, you'll ensure every customer feels supported, informed, and confident in the services they receive.This role suits someone who enjoys variety-one moment you'll be converting an inbound lead, the next you'll be advising a long standing customer on additional services that could benefit their business. What You'll Be Doing Inbound Sales & Onboarding Respond to enquiries received via phone, email, website, or partner referrals Understand customer needs and recommend the most suitable service options Explain relevant regulatory requirements and guide customers through necessary checks Negotiate pricing and clearly communicate terms of business Manage customer data accurately within CRM and billing systems Close sales and ensure a smooth transition into ongoing account management Customer Relationship Management Build strong, long term relationships with existing customers Proactively contact customers in line with the company's account management plan Identify opportunities to extend or enhance customer subscriptions Respond to queries, resolve complaints, and ensure a positive customer experience Manage cancellations and work to retain customers wherever possible Coordinate with internal teams including Finance, Compliance, and Marketing Maintain accurate customer records across all systems Support customers with service changes, documentation, and regulatory requirements Continuous Improvement Share customer insights with management and marketing teams Contribute ideas to improve processes, customer experience, and business growth Take on additional responsibilities as the business evolves What you'll need to succeed Strong interpersonal and communication skills A customer first mindset with a solutions driven approach Experience in sales, account management, or customer service Confident negotiator with a professional telephone manner Comfortable using CRM systems and other business software Highly organised with excellent attention to detail Positive, resilient, and able to manage multiple tasks at once What you'll get in return Flexible working options available. Parking You'll be part of a collaborative, ambitious team where your ideas are valued and your work genuinely makes a difference. This is a role for someone who enjoys building relationships, solving problems, and helping customers get the most from the services they rely on. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF #
CGI
Automation Tester (DV Security Clearance)
CGI Gloucester, Gloucestershire
Automation Tester (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced Automation Framework Engineer to join our cross-functional team to guide, assure and deliver integrated solutions. This will be in partnership with our clients. This role offers fantastic opportunities to work within an interesting, innovative and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would prefer candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. The position is suitable for some office or home-based work but due to the secure access of systems, this position will require onsite attendance in Gloucester. Your future duties and responsibilities As an Automation Framework Engineer within the SDI business unit, you will apply your technical expertise to create and maintain automation environments. These environments will enable our customers to validate their applications and services, linking into and providing ongoing support from our infrastructure project. Your work and developments will allow our clients to focus on more unique problems to increase their speed to market. Required qualifications to be successful in this role - Design, develop & maintain the frameworks and automation environments. - Work with testers to ensure their scripts run and that results integrate with dashboards. - Participate in agile ceremonies, including team meetings, stand-ups, and retrospectives. - Participate in knowledge sharing sessions involving the team, our partners and our clients. Required qualifications to be successful in this role - Hands on experience at deploying virtualised workloads with L3/L4 networking. - Skilled in configuration and automation tools such as Robot Framework, Go, vCentre Networks. - Experience of RedHat or CentOS Linux (System Admin and Bash) and or Windows (System Admin and PowerShell). - Use of tooling such as Jenkins, InfluxDB and Grafana. - Experience of containerisation and orchestration technologies e.g. Docker, Kubernetes, OpenShift. Desired competencies: - Experience of infrastructure engineering on Cloud platforms and technologies e.g. such as AWS Cloud Practitioner. - Understanding of software and infrastructure testing. - Understanding of test management tools, e.g. TestRail and or X-Ray. - Creation and configuration of reporting dashboards with Splunk and or ELK stack. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 02, 2026
Full time
Automation Tester (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced Automation Framework Engineer to join our cross-functional team to guide, assure and deliver integrated solutions. This will be in partnership with our clients. This role offers fantastic opportunities to work within an interesting, innovative and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would prefer candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. The position is suitable for some office or home-based work but due to the secure access of systems, this position will require onsite attendance in Gloucester. Your future duties and responsibilities As an Automation Framework Engineer within the SDI business unit, you will apply your technical expertise to create and maintain automation environments. These environments will enable our customers to validate their applications and services, linking into and providing ongoing support from our infrastructure project. Your work and developments will allow our clients to focus on more unique problems to increase their speed to market. Required qualifications to be successful in this role - Design, develop & maintain the frameworks and automation environments. - Work with testers to ensure their scripts run and that results integrate with dashboards. - Participate in agile ceremonies, including team meetings, stand-ups, and retrospectives. - Participate in knowledge sharing sessions involving the team, our partners and our clients. Required qualifications to be successful in this role - Hands on experience at deploying virtualised workloads with L3/L4 networking. - Skilled in configuration and automation tools such as Robot Framework, Go, vCentre Networks. - Experience of RedHat or CentOS Linux (System Admin and Bash) and or Windows (System Admin and PowerShell). - Use of tooling such as Jenkins, InfluxDB and Grafana. - Experience of containerisation and orchestration technologies e.g. Docker, Kubernetes, OpenShift. Desired competencies: - Experience of infrastructure engineering on Cloud platforms and technologies e.g. such as AWS Cloud Practitioner. - Understanding of software and infrastructure testing. - Understanding of test management tools, e.g. TestRail and or X-Ray. - Creation and configuration of reporting dashboards with Splunk and or ELK stack. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CGI
Director Consulting Expert - AI & Data
CGI
Director Consulting Expert - AI & Data Position Description At CGI, we harness data and artificial intelligence to solve complex business challenges and deliver meaningful outcomes for our clients. As a Director of Consulting Excellence for Data and AI, you will shape high-impact solutions, guide strategic growth, and elevate how organisations use AI to innovate and compete. Working at the forefront of emerging technologies, you will collaborate with experts across CGI to design forward-thinking approaches, influence client transformation, and build trusted partnerships. This is an opportunity to take ownership of industry-leading initiatives, contribute to a culture that values creativity and insight, and be supported in driving measurable success for both clients and your own career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the design and delivery of data and AI solutions that solve complex client challenges and generate tangible business value. You will act as a trusted advisor, shaping strategies, influencing stakeholders, and ensuring successful outcomes across engagements. By combining technical expertise with commercial insight, you will contribute to business growth while strengthening long-term client relationships. You will also play a key role in developing CGI's Data and AI consulting capability, contributing to innovation, reusable assets, and thought leadership. Working collaboratively across teams, you will help foster an environment where new ideas are encouraged, ownership is valued, and individuals are supported to deliver their best work. Lead & Innovate: Shape AI and data strategies, designing impactful, scalable solutions Develop & Deliver: Oversee end-to-end delivery of engagements, ensuring quality, value, and timeliness Engage & Influence: Build trusted client relationships and communicate complex concepts clearly Grow & Expand: Identify opportunities, support proposals, and contribute to business development Optimise & Enhance: Drive continuous improvement, governance, and adoption of best practices Share & Mentor: Contribute to capability growth, knowledge sharing, and thought leadership Required qualifications to be successful in this role To succeed, you will bring a strong blend of technical expertise, consulting experience, and the ability to translate complex AI and data concepts into business value. You will be confident engaging with stakeholders, leading initiatives, and contributing to both delivery excellence and strategic growth. You should have proven experience as a Data or AI Solution Architect or similar leadership role Strong proficiency in AI, machine learning, and data platforms (e.g., MS Fabric, Databricks) Experience with AI frameworks (e.g., TensorFlow, PyTorch) and cloud platforms (AWS, Azure, GCP) Familiarity with modern AI ecosystems (e.g., Microsoft AI Foundry, AWS Bedrock, Google Vertex, agentic AI) Proven ability to design and deliver complex, client-facing solutions Excellent communication skills, with the ability to engage technical and non-technical stakeholders Bachelor's degree in Computer Science, Data Science, AI, or a related field Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 02, 2026
Full time
Director Consulting Expert - AI & Data Position Description At CGI, we harness data and artificial intelligence to solve complex business challenges and deliver meaningful outcomes for our clients. As a Director of Consulting Excellence for Data and AI, you will shape high-impact solutions, guide strategic growth, and elevate how organisations use AI to innovate and compete. Working at the forefront of emerging technologies, you will collaborate with experts across CGI to design forward-thinking approaches, influence client transformation, and build trusted partnerships. This is an opportunity to take ownership of industry-leading initiatives, contribute to a culture that values creativity and insight, and be supported in driving measurable success for both clients and your own career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the design and delivery of data and AI solutions that solve complex client challenges and generate tangible business value. You will act as a trusted advisor, shaping strategies, influencing stakeholders, and ensuring successful outcomes across engagements. By combining technical expertise with commercial insight, you will contribute to business growth while strengthening long-term client relationships. You will also play a key role in developing CGI's Data and AI consulting capability, contributing to innovation, reusable assets, and thought leadership. Working collaboratively across teams, you will help foster an environment where new ideas are encouraged, ownership is valued, and individuals are supported to deliver their best work. Lead & Innovate: Shape AI and data strategies, designing impactful, scalable solutions Develop & Deliver: Oversee end-to-end delivery of engagements, ensuring quality, value, and timeliness Engage & Influence: Build trusted client relationships and communicate complex concepts clearly Grow & Expand: Identify opportunities, support proposals, and contribute to business development Optimise & Enhance: Drive continuous improvement, governance, and adoption of best practices Share & Mentor: Contribute to capability growth, knowledge sharing, and thought leadership Required qualifications to be successful in this role To succeed, you will bring a strong blend of technical expertise, consulting experience, and the ability to translate complex AI and data concepts into business value. You will be confident engaging with stakeholders, leading initiatives, and contributing to both delivery excellence and strategic growth. You should have proven experience as a Data or AI Solution Architect or similar leadership role Strong proficiency in AI, machine learning, and data platforms (e.g., MS Fabric, Databricks) Experience with AI frameworks (e.g., TensorFlow, PyTorch) and cloud platforms (AWS, Azure, GCP) Familiarity with modern AI ecosystems (e.g., Microsoft AI Foundry, AWS Bedrock, Google Vertex, agentic AI) Proven ability to design and deliver complex, client-facing solutions Excellent communication skills, with the ability to engage technical and non-technical stakeholders Bachelor's degree in Computer Science, Data Science, AI, or a related field Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Reed
Customer Service Co Ordinator
Reed Felixstowe, Suffolk
Permanent £30,000 (Negotiable) Location: Felixstowe Are you an experienced Customer Service professional with a passion for building strong client relationships and ensuring exceptional service delivery? Reed is delighted to be supporting a leading organisation in the logistics and intermodal transport sector in their search for a committed Customer Services Advisor to join their growing Commercial team. This is a fantastic opportunity to take ownership of a varied customer portfolio, manage day-to-day service requirements, and play a key role in maximising business performance across multiple operational platforms. The Role As a Customer Services Advisor, you will act as the main point of contact for non-contract customers, ensuring a seamless interface between the business, internal departments, and external clients. Your role will include: Key Responsibilities Managing and processing all customer bookings within agreed standards and timescales Building strong working relationships across internal teams and with customers Proactively identifying opportunities to maximise revenue, utilisation, and business growth Coordinating daily service requirements and advising customers on available options Liaising with commercial and operational teams to meet customer expectations Producing daily/weekly performance reports Ensuring accurate invoicing and supporting the reduction of admin from booking to billing Maintaining data integrity across internal and customer systems Supporting KPI performance across rail, road, and terminal operations Upholding professional communication and high levels of customer care at all times About You The ideal candidate will bring strong industry knowledge and a proactive, solutions-focused approach. Skills & Experience Experience within logistics, transport or intermodal operations (advantageous) Understanding of train planning, wagon/loco availability, and movement restrictions (desirable) Confident using Microsoft Office applications Strong communication and relationship-building skills Ability to identify commercial opportunities and support business growth Comfortable working collaboratively across departments Personal Competencies Takes accountability for results Challenges the status quo to drive continuous improvement Strong safety awareness Flexible and adaptable to changing priorities Committed to personal development and feedback Why Apply? Competitive salary of £30,000 (negotiable depending on experience) Opportunity to join a respected organisation within a highly specialised industry Varied, dynamic role with real scope to influence customer satisfaction and business performance Supportive team culture with ongoing development opportunities
Apr 02, 2026
Full time
Permanent £30,000 (Negotiable) Location: Felixstowe Are you an experienced Customer Service professional with a passion for building strong client relationships and ensuring exceptional service delivery? Reed is delighted to be supporting a leading organisation in the logistics and intermodal transport sector in their search for a committed Customer Services Advisor to join their growing Commercial team. This is a fantastic opportunity to take ownership of a varied customer portfolio, manage day-to-day service requirements, and play a key role in maximising business performance across multiple operational platforms. The Role As a Customer Services Advisor, you will act as the main point of contact for non-contract customers, ensuring a seamless interface between the business, internal departments, and external clients. Your role will include: Key Responsibilities Managing and processing all customer bookings within agreed standards and timescales Building strong working relationships across internal teams and with customers Proactively identifying opportunities to maximise revenue, utilisation, and business growth Coordinating daily service requirements and advising customers on available options Liaising with commercial and operational teams to meet customer expectations Producing daily/weekly performance reports Ensuring accurate invoicing and supporting the reduction of admin from booking to billing Maintaining data integrity across internal and customer systems Supporting KPI performance across rail, road, and terminal operations Upholding professional communication and high levels of customer care at all times About You The ideal candidate will bring strong industry knowledge and a proactive, solutions-focused approach. Skills & Experience Experience within logistics, transport or intermodal operations (advantageous) Understanding of train planning, wagon/loco availability, and movement restrictions (desirable) Confident using Microsoft Office applications Strong communication and relationship-building skills Ability to identify commercial opportunities and support business growth Comfortable working collaboratively across departments Personal Competencies Takes accountability for results Challenges the status quo to drive continuous improvement Strong safety awareness Flexible and adaptable to changing priorities Committed to personal development and feedback Why Apply? Competitive salary of £30,000 (negotiable depending on experience) Opportunity to join a respected organisation within a highly specialised industry Varied, dynamic role with real scope to influence customer satisfaction and business performance Supportive team culture with ongoing development opportunities
CGI
Project Manager
CGI Leatherhead, Surrey
Project Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. In response to new developments within the Skynet 5 Programme, the Space, Defence and Intelligence (SDI) Business Unit is seeking a Project Manager to lead the delivery of a new change initiative and oversee the day-to-day management of the delivery team. Due to the secure nature of the programme, you will need to be a sole UK National and hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead. Your future duties and responsibilities Reporting to the Senior Project Manager, you will be accountable for all aspects of project delivery - from planning and execution to client engagement and continuous improvement. This is a high-impact role offering the opportunity to shape outcomes on a significant programme within CGI. As the Project Manager, you will: • Lead the planning, execution, and successful delivery of the change within the Skynet 5 Programme. • Drive continuous improvement across delivery processes and team performance. • Oversee day-to-day live service activities, ensuring service continuity and availability. • Foster a collaborative "one-team" culture aligned with CGI values and client success. Required qualifications to be successful in this role Essential: • Minimum two years' experience in project or delivery management roles. • Proven ability to manage client relationships and deliver against expectations. • Proficient in financial tracking and reporting for project performance. • Strong ability to build trust and communicate effectively across senior and technical stakeholders. • Familiarity with software delivery lifecycles; experience in Agile and/or DevOps environments highly beneficial. • Demonstrated commitment to learning, adapting, and enhancing delivery practices. • Excellent written and verbal communication skills, with the ability to brief senior leadership clearly. Desirable: • Project management certifications (e.g. PRINCE2, AgilePM, PMI) • Experience working on SatCom or similar SDI projects Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 02, 2026
Full time
Project Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. In response to new developments within the Skynet 5 Programme, the Space, Defence and Intelligence (SDI) Business Unit is seeking a Project Manager to lead the delivery of a new change initiative and oversee the day-to-day management of the delivery team. Due to the secure nature of the programme, you will need to be a sole UK National and hold UK Security Clearance or be eligible to go through this clearance. This position will be a hybrid position, working out of our site in Leatherhead. Your future duties and responsibilities Reporting to the Senior Project Manager, you will be accountable for all aspects of project delivery - from planning and execution to client engagement and continuous improvement. This is a high-impact role offering the opportunity to shape outcomes on a significant programme within CGI. As the Project Manager, you will: • Lead the planning, execution, and successful delivery of the change within the Skynet 5 Programme. • Drive continuous improvement across delivery processes and team performance. • Oversee day-to-day live service activities, ensuring service continuity and availability. • Foster a collaborative "one-team" culture aligned with CGI values and client success. Required qualifications to be successful in this role Essential: • Minimum two years' experience in project or delivery management roles. • Proven ability to manage client relationships and deliver against expectations. • Proficient in financial tracking and reporting for project performance. • Strong ability to build trust and communicate effectively across senior and technical stakeholders. • Familiarity with software delivery lifecycles; experience in Agile and/or DevOps environments highly beneficial. • Demonstrated commitment to learning, adapting, and enhancing delivery practices. • Excellent written and verbal communication skills, with the ability to brief senior leadership clearly. Desirable: • Project management certifications (e.g. PRINCE2, AgilePM, PMI) • Experience working on SatCom or similar SDI projects Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Summer-Browning Associates
Security Architect
Summer-Browning Associates East Kilbride, Lanarkshire
Summer-Browning Associates is currently supporting our central government client, who is seeking a Security Architect for an initial twelve-month assignment with the option to extend. Location: Hybrid working - East Kilbride About the role: You will be responsible for leading the security design of a modern and innovative IT platform. The ideal candidate will hold Active SC clearance and have a strong background in delivery Security Architecture support, with the following skills and experience: Experience in technical and security architecture and design within a secure environment. Experience operating within a security architecture function. Knowledge of a broad range of industry-standard technologies, both proprietary and open source, across a diverse range of Microsoft and Linux-based deployments. Knowledge of software and infrastructure design considerations and be comfortable working with engineers to understand and guide the datacentre environment. Experience architecting and securing solutions within highly sensitive and classified environments. Knowledge of operating in cloud environments e.g. AWS, Azure, GCP etc (Desirable) Experience of establishing security standards, patterns, reference architectures, and assurance frameworks that enable secure-by-design outcomes across multiple services (Desirable)
Apr 02, 2026
Contractor
Summer-Browning Associates is currently supporting our central government client, who is seeking a Security Architect for an initial twelve-month assignment with the option to extend. Location: Hybrid working - East Kilbride About the role: You will be responsible for leading the security design of a modern and innovative IT platform. The ideal candidate will hold Active SC clearance and have a strong background in delivery Security Architecture support, with the following skills and experience: Experience in technical and security architecture and design within a secure environment. Experience operating within a security architecture function. Knowledge of a broad range of industry-standard technologies, both proprietary and open source, across a diverse range of Microsoft and Linux-based deployments. Knowledge of software and infrastructure design considerations and be comfortable working with engineers to understand and guide the datacentre environment. Experience architecting and securing solutions within highly sensitive and classified environments. Knowledge of operating in cloud environments e.g. AWS, Azure, GCP etc (Desirable) Experience of establishing security standards, patterns, reference architectures, and assurance frameworks that enable secure-by-design outcomes across multiple services (Desirable)
Connect2Halton
Programme Support Officer
Connect2Halton Widnes, Cheshire
Job Title: Programme Support Officer Location: Widnes (Hybrid - 2 days per week in the office) Salary: Up to 16.08 per hour Hours: Full-time, 37 hours per week Contract: Starting April - initial 3-month contract with potential for extension and possible permanent opportunity About the Role The Programme Management Office (PMO) is a centralised function responsible for overseeing and supporting the delivery of multiple projects aligned to strategic priorities. As a Programme Support Officer, you will play a vital role at the heart of the PMO, ensuring its smooth and efficient operation. Through effective administration, organisation and coordination, you will support the delivery of key programmes, including Financial Recovery and Corporate Plans. You will help maintain programme systems, documentation and governance processes, enabling senior leaders and Elected Members to make informed decisions and ensuring strong oversight of progress and outcomes. Key Responsibilities Act as the first point of contact for Change and Innovation enquiries, managing shared inboxes and telephone queries Respond to and signpost enquiries from staff, management, Elected Members, the public and external stakeholders Create and maintain effective file storage and data management systems (e.g. SharePoint), ensuring compliance with data protection requirements Support governance processes by organising meetings, preparing agendas, taking minutes and tracking actions Provide comprehensive administrative support to the Programme Management Office Interpret and respond to project team information requests Support recruitment activity, onboarding and induction processes for programme resources Provide financial administrative support including raising purchase orders, goods receipting and handling related queries Use Microsoft Office tools to manage data, produce reports, and develop presentations Support the collection, analysis and reporting of programme management information Assist in organising meetings, workshops and forums to support programme delivery Maintain programme documentation, logs and records Undertake additional duties appropriate to the role as required About You You will be highly organised, with a methodical approach and proven experience supporting projects or programmes. You will have a strong understanding of project lifecycles and documentation, enabling you to effectively support delivery teams. You will also demonstrate: Experience preparing documentation for meetings, including agendas, reports, presentations and briefings Strong note-taking skills, ideally including experience supporting board-level meetings Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) Experience providing financial administrative support (e.g. purchase orders, payments tracking) Excellent communication skills and the ability to build relationships with a wide range of stakeholders, including senior leaders and Elected Members Discretion and sound judgement when handling sensitive and confidential information Strong organisational skills with the ability to manage multiple priorities and meet deadlines Experience collating and analysing data to support reporting and governance Knowledge of recruitment processes and agency worker regulations (desirable) You will be adaptable and solution-focused, comfortable working in a dynamic environment where priorities may change. A proactive, can-do attitude and a focus on achieving results are essential. Additional Requirements A full driving licence and access to a vehicle is essential due to travel requirements across the borough and beyond (reasonable adjustments will be considered in line with the Equality Act) Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 02, 2026
Seasonal
Job Title: Programme Support Officer Location: Widnes (Hybrid - 2 days per week in the office) Salary: Up to 16.08 per hour Hours: Full-time, 37 hours per week Contract: Starting April - initial 3-month contract with potential for extension and possible permanent opportunity About the Role The Programme Management Office (PMO) is a centralised function responsible for overseeing and supporting the delivery of multiple projects aligned to strategic priorities. As a Programme Support Officer, you will play a vital role at the heart of the PMO, ensuring its smooth and efficient operation. Through effective administration, organisation and coordination, you will support the delivery of key programmes, including Financial Recovery and Corporate Plans. You will help maintain programme systems, documentation and governance processes, enabling senior leaders and Elected Members to make informed decisions and ensuring strong oversight of progress and outcomes. Key Responsibilities Act as the first point of contact for Change and Innovation enquiries, managing shared inboxes and telephone queries Respond to and signpost enquiries from staff, management, Elected Members, the public and external stakeholders Create and maintain effective file storage and data management systems (e.g. SharePoint), ensuring compliance with data protection requirements Support governance processes by organising meetings, preparing agendas, taking minutes and tracking actions Provide comprehensive administrative support to the Programme Management Office Interpret and respond to project team information requests Support recruitment activity, onboarding and induction processes for programme resources Provide financial administrative support including raising purchase orders, goods receipting and handling related queries Use Microsoft Office tools to manage data, produce reports, and develop presentations Support the collection, analysis and reporting of programme management information Assist in organising meetings, workshops and forums to support programme delivery Maintain programme documentation, logs and records Undertake additional duties appropriate to the role as required About You You will be highly organised, with a methodical approach and proven experience supporting projects or programmes. You will have a strong understanding of project lifecycles and documentation, enabling you to effectively support delivery teams. You will also demonstrate: Experience preparing documentation for meetings, including agendas, reports, presentations and briefings Strong note-taking skills, ideally including experience supporting board-level meetings Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) Experience providing financial administrative support (e.g. purchase orders, payments tracking) Excellent communication skills and the ability to build relationships with a wide range of stakeholders, including senior leaders and Elected Members Discretion and sound judgement when handling sensitive and confidential information Strong organisational skills with the ability to manage multiple priorities and meet deadlines Experience collating and analysing data to support reporting and governance Knowledge of recruitment processes and agency worker regulations (desirable) You will be adaptable and solution-focused, comfortable working in a dynamic environment where priorities may change. A proactive, can-do attitude and a focus on achieving results are essential. Additional Requirements A full driving licence and access to a vehicle is essential due to travel requirements across the borough and beyond (reasonable adjustments will be considered in line with the Equality Act) Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Axis CLC
Contract Manager
Axis CLC Norwich, Norfolk
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Contracts Manager to join the core management team responsible for the successful delivery of this programme. The Role This role offers continuity of workload, long-term client engagement and the opportunity to lead multiple workstreams within a structured, framework-driven environment. What You ll Be Doing Managing the delivery of multiple planned refurbishment workstreams, with individual project values up to £3m Ensuring works are delivered safely, on programme, within budget and to agreed quality standards Leading, supporting and developing site management, supervisory and resident liaison teams Maintaining strong working relationships with Norwich City Council representatives and internal stakeholders Attending progress meetings and undertaking site visits as required Overseeing monthly valuations, variations, cost reporting and commercial performance Supporting the preparation of estimates, tenders and forward programmes Ensuring full compliance with health & safety, statutory and contractual requirements Ensuring accurate contract documentation, reporting and governance processes are maintained About You Previous experience in a similar role Extensive experience working as a Contracts Manager/Project Manager on a variety of projects ranging in value up to £3m Experience in contract administration, planning, estimating, tender processes, health & safety and staff management Ability to build good working relationships and work to tight deadlines Proficient in Microsoft packages Experience of delivering planned works within occupied environments City and Guilds in a construction trade A DBS check will be required for this role. What We Offer Salary up to £50,000, plus performance related bonus Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Apr 02, 2026
Full time
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Contracts Manager to join the core management team responsible for the successful delivery of this programme. The Role This role offers continuity of workload, long-term client engagement and the opportunity to lead multiple workstreams within a structured, framework-driven environment. What You ll Be Doing Managing the delivery of multiple planned refurbishment workstreams, with individual project values up to £3m Ensuring works are delivered safely, on programme, within budget and to agreed quality standards Leading, supporting and developing site management, supervisory and resident liaison teams Maintaining strong working relationships with Norwich City Council representatives and internal stakeholders Attending progress meetings and undertaking site visits as required Overseeing monthly valuations, variations, cost reporting and commercial performance Supporting the preparation of estimates, tenders and forward programmes Ensuring full compliance with health & safety, statutory and contractual requirements Ensuring accurate contract documentation, reporting and governance processes are maintained About You Previous experience in a similar role Extensive experience working as a Contracts Manager/Project Manager on a variety of projects ranging in value up to £3m Experience in contract administration, planning, estimating, tender processes, health & safety and staff management Ability to build good working relationships and work to tight deadlines Proficient in Microsoft packages Experience of delivering planned works within occupied environments City and Guilds in a construction trade A DBS check will be required for this role. What We Offer Salary up to £50,000, plus performance related bonus Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

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