16 jobs found

Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) is a new arm's-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal. IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right. We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant. Successful applicants will join the Civil Service Pension Scheme. Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA's work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Job description We are looking for a Lead Digital Project Manager to drive delivery of IBCA's development as a service organisation, through commercial arrangements with suppliers and public sector partners. We are looking for people with a passion for planning and delivering value, as well as the behaviours to inspire across teams. A key part of the role will be the development of other delivery professionals. To be successful, you will need to collaborate effectively in a fast paced, transparent, multi-discipline environment, developing and delivering against plans that deliver impact. As Lead Digital Manager you will: Be an experienced delivery professional with in-depth knowledge and experience of a range of project management approaches, with an ability to lead, role model and coach delivery specialists. Deliver strong leadership of a complex technical and commercial delivery with multiple stakeholders. Be accountable for orchestrating delivery, optimising approaches and implementing new processes and techniques needed to deliver successful outcomes at pace and at scale. Lead delivery in a complex and emergent environment, involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands. Be able to build consensus and mediate between different stakeholders to achieve successful outcomes. Communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions involving high levels of risk and complexity. Optimise delivery and orchestrate efforts across teams to maintain and improve delivery momentum. You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues. Person specification You will have the following skills, knowledge, and experience: Track record of delivering impactful outcomes at pace in complex agile environments involving multiple teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups, including experience of coaching and mentoring. Have a proactive approach to developing capability in the organisation. Create a culture of innovative, healthy, psychologically safe, sustainable delivery. Strong communication and influencing skills, with experience of making impactful organisational change. Experience of procuring and managing external suppliers, driving performance and delivering valuable outcomes. Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP), or have equivalent professional experience. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Qualifications Hold a formal programme or project management qualification (e.g. PRINCE2 or MSP)

PMO Manager - Business Process Outsourcing Rate: 460 to 525 per day (Inside IR35) Location: Hybrid working Clearance: Active SC Clearance required Duration: Initial 6 months with extension potential Key Skills: Must have BPO experience clearly outlined on your CV Ideally have worked in a Government or Police environment PMO Manager required for a high-profile account delivering multiple strategic programmes within a complex, enterprise environment. This is a key leadership role responsible for establishing, governing, and optimising the account-level PMO to ensure consistent, high-quality delivery across a portfolio of initiatives. This position will suit an experienced PMO professional with a strong governance background and proven ability to operate at programme and portfolio level, working closely with senior stakeholders. Key Responsibilities PMO Leadership & Governance Establish and lead the account PMO strategy, operating model, and governance framework Define and implement project management standards, methodologies, templates, and controls Ensure PMO processes align with organisational goals, compliance requirements, and delivery standards Conduct regular project audits and quality assurance reviews Portfolio & Programme Oversight Provide full visibility across the account portfolio, including dependencies, risks, and resource planning Support prioritisation and sequencing of initiatives alongside senior leadership Oversee delivery performance to ensure projects are delivered on time, within scope, and within budget Reporting & Performance Management Develop and maintain executive-level dashboards, KPIs, and portfolio reporting frameworks Monitor progress, financial performance, risks, and issues across the portfolio Drive proactive escalation and data-led decision making Team Leadership Lead and mentor PMO analysts, project managers, and coordinators within a matrix environment Promote delivery discipline, governance standards, and continuous improvement Identify capability gaps and support development initiatives Stakeholder Engagement Act as a trusted advisor to senior stakeholders on portfolio performance and delivery health Facilitate governance forums, steering committees, and programme reviews Drive effective communication across project teams and leadership groups Continuous Improvement Identify opportunities to optimise PMO processes, tooling, and reporting Champion best practice adoption and delivery maturity improvements across the account Skills & Experience Required Active SC Clearance (essential) BPO Experience Demonstrable experience leading or managing an account-level PMO Strong background in portfolio governance and programme delivery oversight Proven experience managing complex, cross-functional delivery environments Solid understanding of project management methodologies including Waterfall, Agile, and Hybrid Strong stakeholder management skills with the ability to influence at senior levels Experience within large-scale outsourced or managed service environments highly desirable Desirable Certifications ChPP, PMQ, MSP, or recognised PMO certifications

£35,000-£45,000p/a Negotiable + Exceptional Uncapped OTE + Benefits This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. This role will be working for an established, Managed IT Services and Cybersecurity provider based in Chester, serving approximately 300 customers across Chester, North Wales, and the North West of England. For over 20 years, they ve built their reputation on delivering exceptional technical service and genuine partnership to SME businesses. They are not a faceless corporate MSP - they're a close-knit team of around 35 people who genuinely care about customers and each other. Right now, they're at an exciting inflection point. Transitioning from traditional MSP to a security-first MSSP (Managed Security Service Provider), and significantly scaling new customer acquisition. This isn't just business as usual - this is a strategic growth phase that creates genuine opportunity for the right salesperson. Why This Role Matters We've built a strong foundation: excellent customer retention, solid technical delivery, and a trusted brand in our region. What we need now is someone who can translate that strength into consistent new business growth. This isn't about cold-calling hundreds of prospects or hitting aggressive daily activity metrics. This is about consultative, relationship-based selling to SME decision-makers who are actively looking for a trustworthy IT and security partner. You'll be joining at the perfect time: Legislative tailwind: The UK Cyber Security & Resilience Bill 2026 is creating unprecedented demand for security services Strategic positioning: Our MSSP transition and AI partnership give you compelling, differentiated value propositions to sell Proven product-market fit: Our existing customers expand with us consistently - proof that what we deliver works Supportive environment: You'll have technical pre-sales support, marketing collateral, and a CEO who's accessible The Role Title: Senior MSP Sales Executive Location: Chester office base (flexible hybrid working available), with regular customer visits across North West, North Wales, Cheshire Travel: Minimal overnight stays (less than 2 per year), mostly day trips within region Reports to: Sales Manager Primary Responsibility: Drive new customer acquisition and strategic account expansion You'll own the full sales cycle from initial contact through to contract signature, with technical support available when needed for complex pre-sales. This is a hybrid role with a balance of new business (hunting), and you will also be expected to identify and close expansion opportunities within our existing customer base. Your typical activities: Consultative discovery conversations with SME decision-makers (IT Managers, Finance Directors, MDs/CEOs) Leveraging the Cyber Security & Resilience Bill to open conversations about security gaps and compliance Conducting or supporting cyber risk assessments as entry point to MSSP services Building and managing a healthy pipeline (3x quarterly target minimum) Collaborating with technical team on proposals and scoping Identifying expansion opportunities in existing accounts during business reviews Representing the business at local business events and networking opportunities Deal profile: Target ACV: £30K+ (though some smaller deals £3-10K are part of the mix) Sales cycle: Typically 60-90 days Services sold: Managed IT services, cybersecurity (MDR, ITDR, risk assessments), cloud services, infrastructure projects. What We're Looking For Must Have: 3-5+ years selling managed IT services Consultative sales approach: You build trust and solve problems, don't just push product Technical credibility: You can hold meaningful conversations with IT managers and understand technical services (you don't need to be an engineer, but you need to "get it") Self-starter mentality: You can build and work your own pipeline, manage your own time, and hold yourself accountable Full clean UK driving licence (field sales role) Right to work in UK Highly Desirable but not essential: Experience selling cybersecurity/MSSP services (MDR, ITDR, security assessments) Existing relationships/network in Chester, North West, North Wales business community Microsoft, security, or vendor certifications Track record selling into professional services, healthcare, logistics, or regulated sectors Understanding of B2B SME buying cycles (30-100 employees typical) Cultural Fit (This Matters): Collaborative: Our technical team will support you Honest and consultative: Our customers stay with us because we don't oversell - we solve real problems Comfortable in a family business culture: We're not a corporate machine. Relationships matter here. Self-aware: You know what you're good at, you know where you need support, and you're not afraid to ask Compensation & Benefits Base Salary: £35,000 - £45,000 (depending on experience) Uncapped: No commission ceiling - exceptional performance = exceptional reward On-Target Earnings (OTE): Year 1 (with ramp): £60-70K Year 2+ (fully ramped): £75-90K+ Top performers earning significantly more (structure is uncapped) Other Benefits: 45p/mile mileage reimbursement Private cashback healthcare plan 5% employer pension contribution (via salary sacrifice scheme) Flexible working (office-based when not with customers, but we're very supportive of hybrid flexible working) Supportive culture What Makes Us Different 20+ years of reputation. You're not selling a startup's promises - you're selling proven delivery. Our customers stay with us because we're genuinely good at what we do. Strategic growth phase. This isn't "business as usual" - we're actively transitioning to MSSP, launching AI services, and investing in growth. There's genuine opportunity here for someone who executes. Family culture, not corporate politics. Our CEO is accessible. Our technical team is supportive. Decisions get made quickly because we're not a bureaucracy. Strong existing customer satisfaction. When you do win new business, you're not going to be firefighting poor delivery or defending bad service. Our customers expand with us consistently - that's proof our service quality is strong. You'll actually be supported. Marketing collateral, technical pre-sales, CRM and tools, lead generation campaigns - you're not doing this alone. You're not just "another salesperson" here - you're a core part of a strategic growth phase with genuine upside. Interested to hear more? Please apply, and someone will be in contact to answer all your questions. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.

Retail Finance Manager£60,000 - £70,000 + BenefitsKensington, London (4 days in the office, 1 from home)Our client, an exciting, high-growth consumer brand are looking to appoint a talented and highly ambitious Finance Manager into their expanding team.This is a fantastic opportunity to join a fast-paced, entrepreneurial business that's scaling internationally and building a truly standout presence in its market. You'll be stepping into a highly visible role with real ownership, working closely with senior leadership and influencing key commercial decisions.The RoleThis is a hands-on Finance Manager position with a strong focus on month-end reporting, financial control and process improvement within a dynamic and evolving environment.Key areas of responsibility include:Owning the month-end close and delivering accurate, insightful management accountsFull responsibility for balance sheet integrity, including reconciliations, accruals and intercompanyManaging cashflow reporting and working capitalOverseeing AP/AR processes and strengthening financial controlsLeading on VAT compliance and supporting wider tax processesDriving automation and process improvements to support scalePartnering with Commercial, Supply Chain and Operations teamsCollaborating with and overseeing an offshore finance functionAbout YouFully qualified (ACA / ACCA / CIMA or equivalent)Strong technical grounding with proven balance sheet ownershipExperience in FMCG, retail, e-commerce or a high-growth SME environment preferredConfident managing month-end in a fast-paced settingStrong Excel skills and a track record of improving processes/systemsProactive, hands-on and comfortable in a scale-up environmentWhy This Role?Join a rapidly scaling, international brand at an exciting stage of growthHigh level of ownership and exposure to senior stakeholdersOpportunity to shape processes and build scalable finance operationsCollaborative, energetic and entrepreneurial cultureExcellent benefits package and flexible working environmentAGY - Vitae Financial RecruitmentWe Exist To Be Different - Membership NOT Registration

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: Lorenz Pasch at Hays Recruitment. This role is not suitable for candidates whose experience is limited to finance reporting, BI/dashboarding, procurement, or junior FinOps analysis. You must be able to demonstrate: Proven experience in FinOps/cloud cost management (AWS, Azure or GCP) Ownership of cost optimisation initiatives with measurable savings delivered Experience building and managing showback/chargeback models Strong capability in financial forecasting, budgeting, and cost modelling within technology environments Experience working directly with engineering teams to influence consumption and optimise spend Experience managing or challenging vendors, MSPs, and cloud providers on cost and commercial outcomes If you have not directly driven cost optimisation outcomes, this role will not be a match. The Role A unique opportunity to join Hays, a FTSE 250 recruitment leader with a global footprint, undertaking a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. This role is responsible for driving end-to-end FinOps and cost optimisation across cloud, internal IT platforms, and global telco services. You will lead the development of cost transparency, financial governance, and optimisation strategies, partnering with engineering, finance, procurement, and vendors to ensure cost efficiency and accountability across technology. This is a hands-on leadership role, combining deep cost analytics with the ability to influence behaviour and deliver measurable financial outcomes. What You'll Own FinOps & Cost Governance: Own FinOps practices across cloud and technology platforms, ensuring transparency, accountability, and control. Cloud Cost Optimisation: Analyse consumption patterns and drive optimisation initiatives including rightsizing, reservation strategies, and waste reduction. Financial Planning & Forecasting: Lead budgeting, forecasting, accruals, and variance analysis across technology spend. Cost Transparency & Reporting: Develop and maintain dashboards, reporting packs, and executive insights on cost performance and trends. Vendor & Commercial Management: Validate invoices, challenge vendors, and support commercial negotiations to drive cost efficiency. Chargeback/Showback Models: Design and manage cost allocation models to improve financial accountability across the business. Stakeholder Engagement: Partner with engineering, finance, procurement, and leadership to embed cost ownership and FinOps best practices. Strategic Cost Insights: Provide actionable insights to support investment decisions, migrations, and transformation programmes. What We're Looking For Strong experience in FinOps and cloud cost management Deep understanding of cloud platforms (AWS, Azure, GCP) and consumption models Experience delivering tangible cost savings and optimisation outcomes Strong financial capability across budgeting, forecasting, and modelling Experience working across engineering, finance, and vendor ecosystems Strong analytical capability using BI tools and cost management platforms Ability to influence senior stakeholders and drive behavioural change Why this role? Impact: Direct ownership of multi-million-pound technology spend Visibility: Work with senior leadership across technology and finance Autonomy: Drive cost optimisation strategy end-to-end Scale: Operate across cloud, internal IT, and global telco environments Contact Lorenz Pasch at Hays Recruitment Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Role: Business Development Manager - IT Distribution Salary: £40,000 basic + Double OTE (£80,000) Location: Birmingham We're looking for an ambitious and commercially driven Business Development Manager to join a fast-growing IT distributor and play a key role in driving new revenue, building partner relationships, and expanding our customer base. This is a high-impact role for someone who thrives on winning new business, opening doors, and turning opportunities into long-term trading relationships. What You'll Be Doing Proactively identify, target, and win new reseller and MSP customers Build a strong pipeline of qualified opportunities and manage deals from first contact to close Develop relationships with key decision-makers across partner organisations Work closely with internal sales, vendor and marketing teams to maximise deal success Position a broad portfolio of IT, cloud, cybersecurity and infrastructure solutions Meet and exceed revenue and gross profit targets Maintain accurate forecasting and CRM records What We're Looking For Proven experience in B2B new business sales, ideally within IT distribution, IT services or technology A hunter mindset with a strong track record of winning new accounts Confident communicator who can engage and influence at all levels Commercially astute with strong pipeline and forecasting discipline Self-motivated, resilient and driven to succeed Comfortable working in a fast-paced, target-driven environment What's On Offer £40,000 basic salary Double OTE (£80,000) with an uncapped commission structure Hybrid working model Clear career progression within a growing business Supportive sales leadership and enablement Exposure to leading IT vendors and in-demand technologies If you're a high-energy new business sales professional ready to accelerate your earnings and career within IT distribution, we'd love to hear from you.

£35,000-£45,000p/a Negotiable + Exceptional Uncapped OTE + Benefits This role will be working for an established, Managed IT Services and Cybersecurity provider based in Chester, serving approximately 300 customers across Chester, North Wales, and the North West of England. For over 20 years, they've built their reputation on delivering exceptional technical service and genuine partnership to SME businesses. They are not a faceless corporate MSP - they're a close-knit team of around 35 people who genuinely care about customers and each other. Right now, they're at an exciting inflection point. Transitioning from traditional MSP to a security-first MSSP (Managed Security Service Provider), and significantly scaling new customer acquisition. This isn't just business as usual - this is a strategic growth phase that creates genuine opportunity for the right salesperson. Why This Role Matters We've built a strong foundation: excellent customer retention, solid technical delivery, and a trusted brand in our region. What we need now is someone who can translate that strength into consistent new business growth. This isn't about cold-calling hundreds of prospects or hitting aggressive daily activity metrics. This is about consultative, relationship-based selling to SME decision-makers who are actively looking for a trustworthy IT and security partner. You'll be joining at the perfect time: Legislative tailwind: The UK Cyber Security & Resilience Bill 2026 is creating unprecedented demand for security services Strategic positioning: Our MSSP transition and AI partnership give you compelling, differentiated value propositions to sell Proven product-market fit: Our existing customers expand with us consistently - proof that what we deliver works Supportive environment: You'll have technical pre-sales support, marketing collateral, and a CEO who's accessible The Role Title: Senior MSP Sales Executive Location: Chester office base (flexible hybrid working available) Travel: Minimal overnight stays (less than 2 per year), mostly day trips within region Reports to: Sales Manager Primary Responsibility: Drive new customer acquisition and strategic account expansion You'll own the full sales cycle from initial contact through to contract signature, with technical support available when needed for complex pre-sales. This is a hybrid role - with a balance of new business (hunting), and you will also be expected to identify and close expansion opportunities within our existing customer base. Your typical activities: Consultative discovery conversations with SME decision-makers (IT Managers, Finance Directors, MDs/CEOs) Leveraging the Cyber Security & Resilience Bill to open conversations about security gaps and compliance Conducting or supporting cyber risk assessments as entry point to MSSP services Building and managing a healthy pipeline (3x quarterly target minimum) Collaborating with technical team on proposals and scoping Identifying expansion opportunities in existing accounts during business reviews Representing the business at local business events and networking opportunities Deal profile: Target ACV: £30K+ (though some smaller deals £3-10K are part of the mix) Sales cycle: Typically 60-90 days Services sold: Managed IT services, cybersecurity (MDR, ITDR, risk assessments), cloud services, infrastructure projects. What We're Looking For Must Have: 3-5+ years selling managed IT services Consultative sales approach: You build trust and solve problems, don't just push product Technical credibility: You can hold meaningful conversations with IT managers and understand technical services (you don't need to be an engineer, but you need to "get it") Self-starter mentality: You can build and work your own pipeline, manage your own time, and hold yourself accountable Full clean UK driving licence (field sales role) Right to work in UK Highly Desirable but not essential: Experience selling cybersecurity/MSSP services (MDR, ITDR, security assessments) Existing relationships/network in Chester, North West, North Wales business community Microsoft, security, or vendor certifications Track record selling into professional services, healthcare, logistics, or regulated sectors Understanding of B2B SME buying cycles (30-100 employees typical) Compensation & Benefits Base Salary: £35,000 - £45,000 (depending on experience) Uncapped:No commission ceiling - exceptional performance = exceptional reward On-Target Earnings (OTE): Year 1 (with ramp): £60-70K Year 2+ (fully ramped): £75-90K+ Top performers earning significantly more (structure is uncapped) Other Benefits: 45p/mile mileage reimbursement Private cashback healthcare plan 5% employer pension contribution (via salary sacrifice scheme) Flexible working (office-based when not with customers, but we're very supportive of hybrid flexible working) Supportive culture

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up to £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

PMO Manager Security Clearance: SC/NPVV3 & CTC Required (Must hold or be eligible) We are seeking a strategic PMO Manager to architect and lead the Project Management Office for a high-security global account. You will act as the "command center" for the account, ensuring that all strategic initiatives are delivered with governance, transparency, and clinical precision. Key Areas of Impact Governance & Compliance: Establish the "rules of the road" using Waterfall, Agile, or Hybrid methodologies. Ensure all project delivery meets rigorous audit and quality standards. Portfolio Intelligence: Provide the "single source of truth" for leadership. You'll manage dependencies, mitigate enterprise-level risks, and optimize resource utilization across the account. Executive Partnership: Serve as a trusted advisor to senior stakeholders, translating complex project data into high-level KPIs and actionable insights. Matrix Leadership: Mentor and develop a team of PMs and Analysts, fostering a culture of accountability and delivery excellence. What You Bring The Credentials: 7+ years in Program/PMO management (BPO experience preferred) with a professional certification like ChPP, PMP, or MSP . Security Standing: Must currently hold or be fully eligible for NPPV (Non-Police Personnel Vetting) and Counter-Terrorism Check (CTC). The Toolkit: Mastery of PM software (MS Project, Jira, Power BI) and a proven ability to lead in a complex matrix environment. The Edge: High emotional intelligence-the ability to influence stakeholders and drive change without direct line authority. A Quick Note on Vetting Please Note: Due to the nature of this account, successful candidates must undergo or currently hold NPPV and CTC clearance. This typically requires UK residency for a minimum of 3 to 5 years. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: Lorenz Pasch at Hays Recruitment. In order to proceed with an application for this position, you must be able to demonstrate: Direct experience managing technology vendors or MSPs in an enterprise environment Strong involvement in contract life cycle management (renewals, obligations, commercial terms) Experience challenging suppliers on performance, service quality, and commercial outcomes Ownership of SLA/KPI frameworks, vendor scorecards, and performance reporting Exposure to cost transparency, consumption analysis, or optimisation initiatives If your experience does not include the above, this role will not be a match. The Role Hays is a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. With deep specialism across STEM and digital domains, we leverage data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of recruitment and supporting businesses as they build tomorrow's workforce. This role sits within Technology Operations and is responsible for governing vendor performance and contract integrity across a global technology estate.You will act as the primary operational and commercial governance point for key vendors and managed service providers, ensuring performance, compliance, and value are consistently delivered.Working closely with Service Performance, Procurement, Finance, and Legal, you will ensure that vendor relationships are well-managed, commercially controlled, and continuously improving. What You'll Own Vendor Performance & Governance Manage vendor performance through structured scorecards, SLA/KPI frameworks, and regular service reviews. Drive accountability and continuous improvement. Contract Lifecycle Management Own contract tracking across renewals, obligations, risks, and milestones. Ensure contracts are actively managed, not passively maintained. Commercial Oversight Support cost transparency, consumption analysis, and optimisation initiatives. Identify risks, inefficiencies, and opportunities to improve value. Supplier Challenge & Escalation Manage commercial escalations, disputes, service credits, and corrective actions. Hold vendors accountable for delivery and contractual commitments. Reporting & Insight Produce performance dashboards, QBR packs, and governance reporting, providing clear insight into vendor performance and risk. What We're Looking For You will bring experience from enterprise-scale environments where vendor ecosystems are complex and performance matters. Key experience includes: Vendor or supplier management within technology environments (cloud, infrastructure, telco, platforms) Strong understanding of contract structures, commercial terms, and vendor obligations Experience working with Procurement, Legal, and Finance stakeholders Ability to interpret performance data (KPIs, SLAs) and drive action Confidence to challenge vendors and manage difficult conversations Strong organisational and stakeholder management skills Why This Role Real impact: Direct influence over vendor performance and cost across a large technology estate Exposure: Work closely with senior stakeholders across Technology, Procurement, and Finance Complexity: Engage with multiple vendors across infrastructure, cloud, and platform services Visibility: Key role in ensuring operational and commercial control The Package PackageCompetitive salary + bonus + benefits aligned to the level of the role. Contact Lorenz Pasch at Hays Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Job Title: Hardware Team Leader Location: Rochester, Kent. Salary: Circa £60,000 What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Control Account Management (CAM) Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, e.g. DOORS Work-package management tools, e.g. MSP, JIRA, etc Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating cutting edge projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 8th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Title: Hardware Team Leader Location: Rochester, Kent. Salary: Circa £60,000 What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Control Account Management (CAM) Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, e.g. DOORS Work-package management tools, e.g. MSP, JIRA, etc Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating cutting edge projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 8th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Title: Hardware Team Leader Location: Rochester, Kent. Salary: Circa £60,000 What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Control Account Management (CAM) Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, e.g. DOORS Work-package management tools, e.g. MSP, JIRA, etc Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating cutting edge projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 8th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Morson Talent currently have an opportunity available for Project Planners to work on the behalf of our Aerospace clients based in Yeovil, Somerset. This is a contract until December 2025, with possibility of extension. JOB PURPOSE Provide project controls support to the Project/Programme Manager (PM) with the objective of delivering on time/on budget delivery of LH projects and programmes. Support the PM in developing and maintaining the project master schedule in accordance with the contract, through direct liaison with other business functions. Ensure the integrity of data throughout the project life cycle. Prepare reports to provide project status information to the programmes team and customer. Identify schedule and cost variances and work with the programme team and directly with business functions to establish corrective actions. KEY JOB ACCOUNTABILITIES • Develop and implement the programme or project schedule (and SAP Work Breakdown Structure (WBS in accordance with the Contracted scope, delivery dates, Responsibility Assignment Matrix (RAM), financial baseline and Leonardo procedures. If multiple sub projects exist, coordinate, control and integrate the interfaces creating logical links and maintaining updates. Applying earned value techniques where applicable. • Input to Establishing and implementing standards and best practice across Programmes or projects through the Process and governance teams. • Maintain and control the programme or project schedule baseline (dates and budgets) to reflect any contracted amendments. Manage the approval and communication of these changes in accordance with Leonardo procedures. • Ensure the flow of budgets and dates within Sap via the MSP Plan are kept in alignment with the approved Company Work Order. • Direct the timely processing of schedule updates. Monitor the accuracy of project schedules and version control changes. Work with the Functions and Project Teams to drive the quality of the programme or project schedule and SAP WBS. Identify problems and provide support to improve processes to ensure the integrity of the data. • Coordinate with the Key Stakeholders customer change proposals, capturing in a register and collating cost impacts for pricing. • Assess progress, track and analyse the impact of the programme or project schedule forecast changes (dates and budgets) to identify threats at the earliest opportunity. Publish the schedule and ensure stakeholders are informed about changes. Perform critical path and what if analysis, including the development of work-around plans, capturing, monitoring and driving associated actions. • Control the allocation of contingency reserve and updates to the programme or project schedule baseline ensuring alignment to the risk register. • Produce internal and customer reports to confirm the project cost and schedule variance, future key milestones and to include earn value analysis. • Prepare and present monthly CPR data. Be able to articulate changes from month to month and what schedule and costs impacts this will incur working closely with the functional departments to ensure accuracy. • Generate purchase requisitions and perform service receipts to support project requirements • Support the PM in executing the Leonardo risk management methodology & risk management tools. • Support the assessment, evaluation, prioritisation and update of risks. Monitor and measure the associated mitigation actions to prevent risk occurrence. • Participate in regular risk reviews to identify, capture and sanction risks, able to apply Monte Carlo analysis to inform and monitor mitigation actions and ensure progress to recovery plans. • Review the cost of mitigation action, budget and actual (both in the risk register and work breakdown structure) and evaluate risks to ensure the Programme or Project contingency reserve value is accurate and rigorous cost controls are applied. Perform cost / benefit analysis against contingency reserve actions. • Support the production and communication of regular risk reports to ensure consistency. • Report the progress of Risks at regular intervals to the appropriate level of management. • Flexibility to deploy in other areas, i.e. business reports. • This role may require you to drive 15,000 or more business miles each year. (Delete as appropriate statement required to fulfil HSEMSM, Section 33, HSEP T-01) • You are responsible for taking reasonable care of your own health and safety and that of others who may be affected by your acts or omissions at work and to co-operate with managers, supervisors and others to enable the company to meet its statutory obligations for health, safety and environment. • Specific responsibilities for Employees are detailed within HSEMSM, Section 8.7. • You should take responsibility for understanding the Code of Ethics - Core Instruction No.PER.10.3 and making sure that you comply with it at all times whilst doing your job and, in particular, when acting for or on behalf of LHUK. ESSENTIAL KNOWLEDGE, SKILLS & EXPERIENCE • Good knowledge of company products and organisation. • Good written and verbal communication skills. • Ability to work effectively within a team setting and also to provide leadership when required. • Effective & persuasive in building a network of contacts within LH, creating strong relationships with the LH performing functional areas. • Proficient in the use of SAP and Microsoft Project (as core planning tool) and other common Microsoft packages. • Excellent analytical and planning skills with good attention to detail. • Ability to learn quickly and work under pressure in a fast-paced environment. • Ability to maintain a clear focus on goals & priorities. • Excellent organisational and time management skills. • Experienced in the planning and scheduling of complex tasks within an aerospace or similar industrial environment. 90% onsite. Rate: On application. If this position is of interest to you, please apply below or contact Kaisey for more information. (phone number removed) or (url removed)

Client Services Manager Reporting into the Director of Strategic Accounts Flexible on location (Frequent travel is required for the position, with local office attendance) About Experis Experis is a global leader in IT professional resourcing and managed services. We empower organizations across the full lifecycle of technology adoption, providing flexible solutions that adapt to evolving technologies and skill demands. As part of the ManpowerGroup family of brands, we connect top talent with leading companies to drive business success. As an Experis Client Services Manager, you will have: A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. The drive to own your pipeline, combined with the resilience and energy to maintain high activity levels, will be key to your success. We also expect you to have outstanding communication skills, whether engaging senior decision-makers in target accounts or managing commercial negotiations that build long-term client partnerships. You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services. A working understanding of resourcing and service delivery models is advantageous, as is familiarity with HR services such as direct recruitment and staffing. The ability to effectively manage both commercial and technical stakeholders will be essential to success in this role. Key Responsibilities New business generation Identify, target, and engage prospects within your industry focus. Generate leads through proactive outbound activity, including calls, digital outreach. Secure and prepare high-quality client meetings. Solution-led client engagement Conduct needs analysis to uncover client challenges and priorities. Apply challenger sales and solution selling methodologies. Position primary Experis products (xxx-MSP, PSL, Payroll) and cross-sell the Experis list of services. Sales execution & pipeline management Build and maintain a healthy pipeline, while also managing your pipeline hygiene. Manage deals through all sales stages to close. Collaborate with technical SMEs and support teams. Collaboration & market insight Understand and utilise the value of data led sales targeting (either self-generated or received) Share market intelligence and competitor insights. Work with Brand Services to drive a targeted GTM strategy (Marketing, Operations, Candidate Communities). Experience/Skills Required B2B new business sales (hunter role). Proven record in achieving/exceeding sales targets. Experience selling MSP/PSL/payroll or recruitment services. Strong commercial management skills. High-energy, self-motivated, and KPI-driven. Stakeholder mapping skills; confident at engaging senior decision-makers. Strong CRM hygiene behaviours. Excellent proficiency in English (working language). Preferred Knowledge of tech-enabled market. Understanding of HR services such as direct recruitment and staffing solutions. Familiarity with digital or Tech-enabled service delivery models. Experience negotiating with technical as well as commercial stakeholders. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term relationships by understanding client goals, challenges, and success metrics. Confidently handle conversations up to C-level. Drive data-driven reporting : Monitor and report on SLA metrics, create service reports, and support licensing, capacity, and availability planning. Transparency is key. Champion process improvement : Identify root causes, streamline workflows, and introduce innovations that enhance client outcomes. Collaborate strategically : Work with Account Managers and Solutions teams to identify growth opportunities and contribute to IT strategy reviews and technology roadmaps. Mentor and support colleagues : Help develop other Service Delivery Managers and contribute to a high-performance, collaborative team culture. Experience Required: We're seeking someone who can combine technical authority with service delivery leadership. 7-10 years' IT experience, including at least 5 years in service delivery/service management. Previous technical background (2nd line upwards) with confidence advising on solutions. Experience in an MSP or multi-client environment (retail/distribution experience a plus). Technical knowledge across Microsoft stack, networking, infrastructure, Azure, and AWS. Certifications: AZ-900 and ITIL Foundation (or equivalent practical experience ) . Excellent communication and stakeholder management skills, with the ability to command a room and communicate confidently with C-level. Attributes: professional, resilient under pressure, confident, and a strong team player who contributes to a positive team spirit. Proven ability to manage medium to large scale client environments (500+ users). Passion for service excellence and a proactive approach to continuous improvement. Advantageous: Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home). 25 days holiday (rising to 30), plus bank holidays and optional unpaid leave. Career development through a structured mentoring and progression plan. If you're passionate about delivering technical services and looking for a role that mixes strategic thinking with hands on impact, send your cv At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.