Our client is a market leading company in a niche sector who have been established for over 60 years. They specialise in the supply, manufacture, design, install and service of engineering equipment. An exciting opportunity has arisen for a Sales Order Processor to support their Sales department with various administrative duties including processing orders. The Sales Order Processor will be required to liaise with customers regularly to deal with various queries. A driving licence is essential due to the location of the company. Job Description for the Sales Order Processor: Sales order processing Regular communication with customers and internal colleagues Updating of the internal database Contact existing and new customers and build rapport, to provide an excellent level of customers service and to maintain customer loyalty The Sales Order Processor will support the team with administrative duties, including order placing with suppliers, progress chasing and processing of Goods Return requests Responding to non-technical and logistics enquiries from customers Requirements for the Sales Order Processor role: Experience within an Order Processing role is essential Experience of liaising with customers and suppliers be able to build client relationships Driving licence is essential Excellent communication skills (written and verbal) Must be computer literate Be able to work on own initiative Strong team player Hours: Monday Friday 9:00 am 5:00 pm Salary: £25,000 Per Annum Benefits: 30 holidays, including BH, rising to 33 after 1 year of service and beginning of next calendar year Auto-enrolment pension. Initial 5% employee contribution after 3 years service, the company will fund the employee contribution After a qualifying period, you will be entitled to private health care (taxable), critical illness cover and death in service cover Annual business performance-related bonus (non-contractual) Opportunity for progression and training Flexibility to work contracted hours over 4 days subject to manager s discretion Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Dec 08, 2025
Full time
Our client is a market leading company in a niche sector who have been established for over 60 years. They specialise in the supply, manufacture, design, install and service of engineering equipment. An exciting opportunity has arisen for a Sales Order Processor to support their Sales department with various administrative duties including processing orders. The Sales Order Processor will be required to liaise with customers regularly to deal with various queries. A driving licence is essential due to the location of the company. Job Description for the Sales Order Processor: Sales order processing Regular communication with customers and internal colleagues Updating of the internal database Contact existing and new customers and build rapport, to provide an excellent level of customers service and to maintain customer loyalty The Sales Order Processor will support the team with administrative duties, including order placing with suppliers, progress chasing and processing of Goods Return requests Responding to non-technical and logistics enquiries from customers Requirements for the Sales Order Processor role: Experience within an Order Processing role is essential Experience of liaising with customers and suppliers be able to build client relationships Driving licence is essential Excellent communication skills (written and verbal) Must be computer literate Be able to work on own initiative Strong team player Hours: Monday Friday 9:00 am 5:00 pm Salary: £25,000 Per Annum Benefits: 30 holidays, including BH, rising to 33 after 1 year of service and beginning of next calendar year Auto-enrolment pension. Initial 5% employee contribution after 3 years service, the company will fund the employee contribution After a qualifying period, you will be entitled to private health care (taxable), critical illness cover and death in service cover Annual business performance-related bonus (non-contractual) Opportunity for progression and training Flexibility to work contracted hours over 4 days subject to manager s discretion Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
1 Full Time + 1 Part Time We have two exciting opportunities (full time and part time) for positive, sales-driven, self-motivated, and committed individuals to join our team - with the ability to lead the launch of a new development, working closely with the wider sales support team in the sale of our beautiful new homes in Cotford St Luke, Somerset. Reporting to the Sales Manager, you will be responsible for dealing with sales enquiries, maintaining the CRM Sales and Prospect workbench, proactively identifying and achieving sales through the Helping Hands and Part Exchange process and preparing reports as required. You will also be responsible for clients from their initial enquiry through the sales process to legal completion. As our Sales Executives , you will have experience in selling new build homes or selling within the second-hand market. You will demonstrate a proven track record of achieving sales, providing excellent customer service, and comfortable working under your own initiative. You will work with our customers sensitively and patiently in order to develop trusting relationships which support the whole customer journey and 5 experience in purchasing their new home. Having your own transport and a full driving licence is essential. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days (pro-rata) Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Dec 08, 2025
Full time
1 Full Time + 1 Part Time We have two exciting opportunities (full time and part time) for positive, sales-driven, self-motivated, and committed individuals to join our team - with the ability to lead the launch of a new development, working closely with the wider sales support team in the sale of our beautiful new homes in Cotford St Luke, Somerset. Reporting to the Sales Manager, you will be responsible for dealing with sales enquiries, maintaining the CRM Sales and Prospect workbench, proactively identifying and achieving sales through the Helping Hands and Part Exchange process and preparing reports as required. You will also be responsible for clients from their initial enquiry through the sales process to legal completion. As our Sales Executives , you will have experience in selling new build homes or selling within the second-hand market. You will demonstrate a proven track record of achieving sales, providing excellent customer service, and comfortable working under your own initiative. You will work with our customers sensitively and patiently in order to develop trusting relationships which support the whole customer journey and 5 experience in purchasing their new home. Having your own transport and a full driving licence is essential. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days (pro-rata) Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Our client a global shipping and logistics company dedicated to offering customers effective and reliable multimodal freight forwarding logistics solutions are recruiting for a Business Development Manager which can be remote based and reporting into offices in Widnes, Cheshire. On Offer: Competitive salary plus commission and company car, based on skills and experience Bonus scheme 10% of GP after cost 20 days holiday plus bank holidays Remote working for the right candidate Pension Scheme Main Purpose of the Business Development Manager: Develop new business accounts across all logistics and freight forwarding services sea, air, road and warehousing freight forwarding solutions Drive forward business opportunities and increase company profile Build strong relationships with clients, colleagues, and carriers within the freight forwarding industry Deliver profitable growth while creating value for customers Duties and Responsibilities of the Business Development Manager: Achieve profitable growth by selling freight forwarding solutions Show flexibility, adaptability, and willingness to embrace the challenge Build relationships across the board, colleagues, suppliers, customers Take decisive action when necessary Focus on targets to achieve growth Understand market conditions and ensure this is communicated Build client confidence Explores customer opportunities to provide new value to the client Ability to understand cost and profit drivers Apply financial, and risk management to evaluate commercial opportunities Ensure balance of risk/reward To Be Considered: Key freight forwarding industry knowledge Proven business development/sales experience within freight forwarding industry Ability to provide reports using various software Good communications skills Ability to analyse, change, and adapt Willingness to learn new things Ability to work in a team environment Work to given timeframes/deadlines Motivate self to obtain best results Knowledge of excel & word documents For full details, contact Willis Global a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Dec 08, 2025
Full time
Our client a global shipping and logistics company dedicated to offering customers effective and reliable multimodal freight forwarding logistics solutions are recruiting for a Business Development Manager which can be remote based and reporting into offices in Widnes, Cheshire. On Offer: Competitive salary plus commission and company car, based on skills and experience Bonus scheme 10% of GP after cost 20 days holiday plus bank holidays Remote working for the right candidate Pension Scheme Main Purpose of the Business Development Manager: Develop new business accounts across all logistics and freight forwarding services sea, air, road and warehousing freight forwarding solutions Drive forward business opportunities and increase company profile Build strong relationships with clients, colleagues, and carriers within the freight forwarding industry Deliver profitable growth while creating value for customers Duties and Responsibilities of the Business Development Manager: Achieve profitable growth by selling freight forwarding solutions Show flexibility, adaptability, and willingness to embrace the challenge Build relationships across the board, colleagues, suppliers, customers Take decisive action when necessary Focus on targets to achieve growth Understand market conditions and ensure this is communicated Build client confidence Explores customer opportunities to provide new value to the client Ability to understand cost and profit drivers Apply financial, and risk management to evaluate commercial opportunities Ensure balance of risk/reward To Be Considered: Key freight forwarding industry knowledge Proven business development/sales experience within freight forwarding industry Ability to provide reports using various software Good communications skills Ability to analyse, change, and adapt Willingness to learn new things Ability to work in a team environment Work to given timeframes/deadlines Motivate self to obtain best results Knowledge of excel & word documents For full details, contact Willis Global a leading Recruitment Consultancy for the Supply Chain & Logistics industry
IT Recruitment Consultant - Sheffield (Hybrid, 3 days office-based) Are you a people-focused recruiter who thrives on connecting top talent with exciting opportunities? If you're ambitious, motivated, and looking to take the next step in your career, this could be the perfect move. We're growing our Sheffield team and looking for a driven I T Recruitment Consultant to join us. You'll work across a broad range of IT roles, with a particular focus on ERP recruitment - giving you the opportunity to develop a specialist niche while keeping plenty of variety in your day. Our Sheffield office has a fantastic reputation and an incredible level of experience - several of the team have been with us for over 10 years. You'll be surrounded by supportive colleagues who are passionate about what they do and committed to helping you succeed. Responsibilities: Building, developing, and maintaining strong relationships with candidates in your specialist market Actively generating new business leads through networking, market research, and relationship management Managing the full 360 recruitment process - from sourcing and interviewing candidates to securing placements Partnering closely with clients to understand their needs, provide market insight, and deliver tailored recruitment solutions Consistently developing your market knowledge to position yourself as a trusted specialist in your field Collaborating with colleagues to share opportunities, ideas, and best practices What we're looking for: Previous recruitment or sales experience experience (IT or ERP markets advantageous but not essential) Excellent communication and relationship-building skills A self-motivated and proactive approach to business development and lead generation Someone who thrives in a fast-paced environment and enjoys achieving results This is a fantastic opportunity to progress your recruitment career within a business that truly values its people. You'll be joining a close-knit, friendly team with a great mix of personalities and a culture that encourages learning, collaboration, and success. If this sounds like the right fit for you, we'd love to hear from you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Dec 08, 2025
Full time
IT Recruitment Consultant - Sheffield (Hybrid, 3 days office-based) Are you a people-focused recruiter who thrives on connecting top talent with exciting opportunities? If you're ambitious, motivated, and looking to take the next step in your career, this could be the perfect move. We're growing our Sheffield team and looking for a driven I T Recruitment Consultant to join us. You'll work across a broad range of IT roles, with a particular focus on ERP recruitment - giving you the opportunity to develop a specialist niche while keeping plenty of variety in your day. Our Sheffield office has a fantastic reputation and an incredible level of experience - several of the team have been with us for over 10 years. You'll be surrounded by supportive colleagues who are passionate about what they do and committed to helping you succeed. Responsibilities: Building, developing, and maintaining strong relationships with candidates in your specialist market Actively generating new business leads through networking, market research, and relationship management Managing the full 360 recruitment process - from sourcing and interviewing candidates to securing placements Partnering closely with clients to understand their needs, provide market insight, and deliver tailored recruitment solutions Consistently developing your market knowledge to position yourself as a trusted specialist in your field Collaborating with colleagues to share opportunities, ideas, and best practices What we're looking for: Previous recruitment or sales experience experience (IT or ERP markets advantageous but not essential) Excellent communication and relationship-building skills A self-motivated and proactive approach to business development and lead generation Someone who thrives in a fast-paced environment and enjoys achieving results This is a fantastic opportunity to progress your recruitment career within a business that truly values its people. You'll be joining a close-knit, friendly team with a great mix of personalities and a culture that encourages learning, collaboration, and success. If this sounds like the right fit for you, we'd love to hear from you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Closing date: 10-12-2025 Customer Team Leader Location: Front Street , Brampton, CA8 1NG Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 10-12-2025 Customer Team Leader Location: Front Street , Brampton, CA8 1NG Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Markets, Sales & Clients (MSC) function is the driving force behind the creativity and growth at BDO. Our goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of stakeholders. You'll be rewarded with a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. The role You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with BDO's partners and your direct team. You'll be encouraged to identify and draw attention to opportunities for enhancing our sales performance and be considered as a subject matter expert on winning work in a professional services environment. The Director of Sales and Business Development is a new, senior role responsible for developing people, processes and technology for a community of sales professionals working across the sales cycle to drive revenue for the firm through various practice areas, internal channels and the go-to-market programme. The role requires a client-centric, commercial mindset to build relationships with senior partners and understand their markets and growth strategies. Leading the sales community, the successful applicant will ensure their team is equipped to deliver the skills and services required to support their growth plans nationally across service lines, sectors and regional markets. It's a fast paced, hands-on role requiring an ability to blend strategy with execution. The Director of Sales and Business Development will collaborate with other Directors in the MSC leadership team, to align on the overall MSC strategy and deliver a consistent people experience ensuring the function processes are appropriately applied. They will also oversee the skills development programme of their part of the function, working internally and externally to establish excellence in their area of expertise. In this role you will also: Strategy & Vision Define and implement a comprehensive strategy for the sales and business development community, supporting MSC's overall strategy, to develop professional sales skills focused on a comprehensive understanding of the sales cycle . Design and execute a skills development programme to provide the BDO business with capabilities that can be deployed in the right place, with the right skills, at the right time . Create a culture of client centricity, speed to market and commercialism whilst fostering an environment which is collaborative, high energy and high impact . Identify future sales requirements in the function, and across the wider practice to both meet the needs of expectations of our customers and retain a competitive advantage in the market . Firmwide Business Development Capabilities Own the firm's sales methodology, to ensure it is updated to reflect the latest selling trends and skills that showcase 'best practice'. Also ensure people in the capability are experts at understanding the methodology, that they are using it, and able to coach others . Engage with the business to identify and address skills gaps in the business and ensure there is a consistency of implementation of the sales processes - and the right behaviours adopted to apply them . Assess key behaviours across key business development activities associated with finding work, winning work and growing relationships to build tools and guides which drive more consistency and improve mindset, skillset and toolset of practice staff across the sales cycle . Data Analysis & Sales Performance Collaborate with other parts of MSC and the wider business to understand pipeline metrics and trends to identify sales/business development opportunities for the business and the MSC function. Establish key performance indicators and metrics to measure performance of teams and individuals across the sales cycle. Where appropriate, establish principles through which resources can be deployed into various practice areas and programmes across BDO . Report to senior stakeholders on KPIs to demonstrate value and impact across the sales cycle of the people working in MSC . Team Leadership & Development Leading from the front, building, leading, and developing a high-performing sales team by providing coaching (skills development), filling gaps where needed and nurturing talent . Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy across the capability. Work with the HR function and MSC leadership to ensure performance management issues are appropriately addressed across MSC in a consistent and timely manner . As a member of the MSC leadership team, collaborate with colleagues and/or lead on a wide range of MSC-specific and firmwide activities Engage with colleagues in the global BDO network in similar roles to drive consistency and collaboration across the wider business. Technology Management Utilise the MSC technology stack supporting sales and business development, ensuring it is maintained, optimised, and customised as necessary . Ensure that the firm's CRM system is used appropriately across the capability . Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation . Working with the Operations Director, horizon scan opportunities for new potential technology platforms for future consideration by the function and/or the wider firm . Collaboration Work closely with the other capability Directors to align MSC activities across the firm's Gold Programmes and to ensure a seamless transition between sales and marketing activities . Collaborate with other Central Operations teams and workstreams to connect processes for winning work to provide a frictionless experience for the business . Risk, People & Compliance Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks . You'll be someone with: Proven experience in director sales, and /or sales enablement roles, with demonstrable experience in a senior management role leading large teams covering the end-to-end sales cycle within the professional services sector . Experience in evaluating, enhancing and delivering sales methodologies and training within a professional services environment . A strategic sales background, with a proven track record of leading and transforming sales/BD teams across Account Management, Lead Generation, Bids & Proposals . Strong analytical, organisational and project management skills with attention to detail . A fo c us on client-centricity, commercial decision making and a 'can-do' attitude . Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership . Experience of using CRM platforms, including Microsoft Dynamics and other technology sales enablement tools to drive data-driven sales decisions Ability to build senior internal relationships and manage external partners and vendors . Strong leadership skills, with the energy, motivation and leadership to build and transform a 'best-in- class' sales function which contributes directly to the top line revenue . You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are core BDO values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. . click apply for full job details
Dec 08, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Markets, Sales & Clients (MSC) function is the driving force behind the creativity and growth at BDO. Our goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of stakeholders. You'll be rewarded with a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. The role You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with BDO's partners and your direct team. You'll be encouraged to identify and draw attention to opportunities for enhancing our sales performance and be considered as a subject matter expert on winning work in a professional services environment. The Director of Sales and Business Development is a new, senior role responsible for developing people, processes and technology for a community of sales professionals working across the sales cycle to drive revenue for the firm through various practice areas, internal channels and the go-to-market programme. The role requires a client-centric, commercial mindset to build relationships with senior partners and understand their markets and growth strategies. Leading the sales community, the successful applicant will ensure their team is equipped to deliver the skills and services required to support their growth plans nationally across service lines, sectors and regional markets. It's a fast paced, hands-on role requiring an ability to blend strategy with execution. The Director of Sales and Business Development will collaborate with other Directors in the MSC leadership team, to align on the overall MSC strategy and deliver a consistent people experience ensuring the function processes are appropriately applied. They will also oversee the skills development programme of their part of the function, working internally and externally to establish excellence in their area of expertise. In this role you will also: Strategy & Vision Define and implement a comprehensive strategy for the sales and business development community, supporting MSC's overall strategy, to develop professional sales skills focused on a comprehensive understanding of the sales cycle . Design and execute a skills development programme to provide the BDO business with capabilities that can be deployed in the right place, with the right skills, at the right time . Create a culture of client centricity, speed to market and commercialism whilst fostering an environment which is collaborative, high energy and high impact . Identify future sales requirements in the function, and across the wider practice to both meet the needs of expectations of our customers and retain a competitive advantage in the market . Firmwide Business Development Capabilities Own the firm's sales methodology, to ensure it is updated to reflect the latest selling trends and skills that showcase 'best practice'. Also ensure people in the capability are experts at understanding the methodology, that they are using it, and able to coach others . Engage with the business to identify and address skills gaps in the business and ensure there is a consistency of implementation of the sales processes - and the right behaviours adopted to apply them . Assess key behaviours across key business development activities associated with finding work, winning work and growing relationships to build tools and guides which drive more consistency and improve mindset, skillset and toolset of practice staff across the sales cycle . Data Analysis & Sales Performance Collaborate with other parts of MSC and the wider business to understand pipeline metrics and trends to identify sales/business development opportunities for the business and the MSC function. Establish key performance indicators and metrics to measure performance of teams and individuals across the sales cycle. Where appropriate, establish principles through which resources can be deployed into various practice areas and programmes across BDO . Report to senior stakeholders on KPIs to demonstrate value and impact across the sales cycle of the people working in MSC . Team Leadership & Development Leading from the front, building, leading, and developing a high-performing sales team by providing coaching (skills development), filling gaps where needed and nurturing talent . Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy across the capability. Work with the HR function and MSC leadership to ensure performance management issues are appropriately addressed across MSC in a consistent and timely manner . As a member of the MSC leadership team, collaborate with colleagues and/or lead on a wide range of MSC-specific and firmwide activities Engage with colleagues in the global BDO network in similar roles to drive consistency and collaboration across the wider business. Technology Management Utilise the MSC technology stack supporting sales and business development, ensuring it is maintained, optimised, and customised as necessary . Ensure that the firm's CRM system is used appropriately across the capability . Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation . Working with the Operations Director, horizon scan opportunities for new potential technology platforms for future consideration by the function and/or the wider firm . Collaboration Work closely with the other capability Directors to align MSC activities across the firm's Gold Programmes and to ensure a seamless transition between sales and marketing activities . Collaborate with other Central Operations teams and workstreams to connect processes for winning work to provide a frictionless experience for the business . Risk, People & Compliance Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks . You'll be someone with: Proven experience in director sales, and /or sales enablement roles, with demonstrable experience in a senior management role leading large teams covering the end-to-end sales cycle within the professional services sector . Experience in evaluating, enhancing and delivering sales methodologies and training within a professional services environment . A strategic sales background, with a proven track record of leading and transforming sales/BD teams across Account Management, Lead Generation, Bids & Proposals . Strong analytical, organisational and project management skills with attention to detail . A fo c us on client-centricity, commercial decision making and a 'can-do' attitude . Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership . Experience of using CRM platforms, including Microsoft Dynamics and other technology sales enablement tools to drive data-driven sales decisions Ability to build senior internal relationships and manage external partners and vendors . Strong leadership skills, with the energy, motivation and leadership to build and transform a 'best-in- class' sales function which contributes directly to the top line revenue . You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are core BDO values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. . click apply for full job details
Specification Sales Manager / Aluminium Window, Door & Curtain Wall Systems Product Knowledge: Aluminium Window, Door & Curtain Wall Sales Territory: London / South East Route to Market: Architectural Construction Industry / Specification Selling to Architects, Main Contractors & Local Authorities. Salary / Package: £60k - £75k DOE + Bonus + Car + Pension. The Company: A successful Aluminium Windows, Doors & Curtain Wall systems company supplying the architectural construction industry are currently developing their commercial team. As part of this development the company would like to secure a Specification Sales Manager to manage and develop Architect, Main Contractor & Local Authority contacts within the London and South East areas with a view to identify new and future projects and secure specifications utilising the company s product portfolio. Responsibilities: • The Specification Sales Manager will be looking to grow relationships and partnerships with Architects, Main Contractors and Local Authorities across London & the South East • The positon will be a 30/70 split between further developing an existing network of contacts and identifying potential new contacts and partnerships. This is with a view to generating specifications lifting the exposure of the company brand and product portfolio offerings for construction projects nationwide. • Identifying leads and architectural projects across the South and beyond utilising a range of mediums such as online project database s, networking with contacts (Architects, Main Contractors & Local Authorities) Local & trade press and fabricator partnerships amongst others. • Working closely with your fellow Accounts Manager (Fabricator Market) on patch to focus on identifying projects and carry secured specifications through to tendering with the company s fabricator customer base. • Effective communication with the sales and commercial department across the company to facilitate overall project and specification control. Experience Required: • Experience of specification sales within the aluminium glazing and facade industry or similar window and door systems. Other building envelope products such as Ironmongery/Hardware, Cladding, Rainscreen, Insulation or Roofing products would be considered. • The role will suit a highly organised and driven sales individual with experience in liaising with architects, contractors and local authorities with a view to securing specifications on architectural projects. • The company are looking for a good team player who will work well with colleagues at all levels within the business. • A highly organised individual who can identify, manage and secure product specification on architectural projects from cradle to grave. If you are a Business Development Manager / Area Sales Manager / Regional Sales Manager / Specifications Sales / Territory Manager / Project Consultant / Architectural Advisor or Architectural Project Manager then this position may be of interest to you. If you would like to apply for this position please forward a copy of your CV for consideration. For further details and information please contact Christian Golding on the Tel number attached or email. Ørsted Recruitment Ltd operates within the construction products industry across a range of products and services.
Dec 08, 2025
Full time
Specification Sales Manager / Aluminium Window, Door & Curtain Wall Systems Product Knowledge: Aluminium Window, Door & Curtain Wall Sales Territory: London / South East Route to Market: Architectural Construction Industry / Specification Selling to Architects, Main Contractors & Local Authorities. Salary / Package: £60k - £75k DOE + Bonus + Car + Pension. The Company: A successful Aluminium Windows, Doors & Curtain Wall systems company supplying the architectural construction industry are currently developing their commercial team. As part of this development the company would like to secure a Specification Sales Manager to manage and develop Architect, Main Contractor & Local Authority contacts within the London and South East areas with a view to identify new and future projects and secure specifications utilising the company s product portfolio. Responsibilities: • The Specification Sales Manager will be looking to grow relationships and partnerships with Architects, Main Contractors and Local Authorities across London & the South East • The positon will be a 30/70 split between further developing an existing network of contacts and identifying potential new contacts and partnerships. This is with a view to generating specifications lifting the exposure of the company brand and product portfolio offerings for construction projects nationwide. • Identifying leads and architectural projects across the South and beyond utilising a range of mediums such as online project database s, networking with contacts (Architects, Main Contractors & Local Authorities) Local & trade press and fabricator partnerships amongst others. • Working closely with your fellow Accounts Manager (Fabricator Market) on patch to focus on identifying projects and carry secured specifications through to tendering with the company s fabricator customer base. • Effective communication with the sales and commercial department across the company to facilitate overall project and specification control. Experience Required: • Experience of specification sales within the aluminium glazing and facade industry or similar window and door systems. Other building envelope products such as Ironmongery/Hardware, Cladding, Rainscreen, Insulation or Roofing products would be considered. • The role will suit a highly organised and driven sales individual with experience in liaising with architects, contractors and local authorities with a view to securing specifications on architectural projects. • The company are looking for a good team player who will work well with colleagues at all levels within the business. • A highly organised individual who can identify, manage and secure product specification on architectural projects from cradle to grave. If you are a Business Development Manager / Area Sales Manager / Regional Sales Manager / Specifications Sales / Territory Manager / Project Consultant / Architectural Advisor or Architectural Project Manager then this position may be of interest to you. If you would like to apply for this position please forward a copy of your CV for consideration. For further details and information please contact Christian Golding on the Tel number attached or email. Ørsted Recruitment Ltd operates within the construction products industry across a range of products and services.
We are recruiting an experienced Conveyancer to join and lead our Residential Conveyancing team in Kingswood. This is a fantastic opportunity for a senior Residential Conveyancer looking to progress to Senior Associate or Legal Director level, with the responsibility of leading a team. We have a bespoke internal management programme and academy to support an ambitious residential lawyer looking to progress and grow with our team. You will be dealing with a range of residential property transactions (including sales, purchases, transfers and remortgages) and will be well supported by a Paralegal and Legal Secretary. We focus on high-quality service over quantity of transactions and do not have a 'high volume' business model. The wider Residential Conveyancing team is among the biggest in Bristol, spanning four of our five offices. Our department is highly regarded, and we frequently receive excellent reviews on Review Solicitors and Google. The role Progressing matters proactively and professionally with the aim of concluding cases efficiently whilst achieving good outcomes for clients. Interviewing clients, taking instructions and keeping detailed file notes. Maintaining file checklists. Reviewing compliance documentation and analysing source of funds evidence for AML. Issuing client care letters. Drafting or considering contract packages. Raising enquiries. Submitting appropriate searches. Drafting title, mortgage and search reports. Acting for mortgage lenders. Conducting exchanges of contracts. Agreeing on the form of transfer deeds and raising requisitions. Completing matters on schedule. Advising clients on the progress of matters and costs. Checking all draft documents. Giving undertakings in the approved form in conveyancing matters. Notifying the Head of Department of any complaints received and assisting with resolving these. Ensuring the confidentiality and security of the firm's and clients' documentation and information. Compliance with the Solicitors Accounts Rules and the Rules on the Professional Conduct of Solicitors. Ensuring good working relationships with external institutions, third parties and organisations. Our team has established connections with local estate agents, and we are therefore looking for someone who is engaged and confident in networking and other marketing/business development activities. Accounts procedures: Preparation of bills of costs, completion statements, exchanging contracts and obtaining the approval of Accounts for bills. Obtaining payment on account from clients. Requesting cheques and obtaining authorised signatures. Notifying Accounts of incoming telegraphic transfers. Preparing written requests for telegraphic transfer for authorisation. Counting money received from clients as payments in. Requesting the transfer of money between client accounts and the office account. Part of this role involves management of the Kingswood Conveyancing team. Team Leader duties include: Hosting weekly team meetings, monthly 121s and bi-annual Personal Development Reviews for all team members. HR team responsibilities for office team members, e.g. recruitment, probation reviews and holiday management. Training of junior staff. Management of an efficient triage system for new work. About us Barcan and Kirby is well known in the Bristol legal market both as a provider of excellent legal services for individuals and businesses, and as a progressive employer. We are committed to developing and nurturing our people, and encouraging positive wellbeing and mental health is central to our culture. We encourage open communication and foster a culture where colleagues are supported in achieving a real work/life balance. At Barcan and Kirby, we work hard to maintain a culture of kindness and friendliness, and welcome applications from individuals who fit with our values. We like to think that we do things a bit differently from other law firms. The ideal candidate Qualified Solicitor, Legal Executive or Licensed Conveyancer. Experience in the South West property market. Hold a Law degree, or hold a CILEx Professional Qualification (CPQ). Be IT literate and confident in using and adapting to new systems and processes. Location and working hours This is a full-time role (office hours are 9am - 5.15pm, Monday-Friday). Part-time considered. The role is based at our Kingswood office with the option to apply for hybrid working post-probation. Belonging at Barcan and Kirby We are committed to creating and maintaining a diverse and inclusive working environment. We want you to bring your true self to work and encourage applications from anyone who embodies our values, regardless of age, ethnicity, religion, disability status, race, gender identity, sexual orientation, neurodiversity or anything else that makes you, you. _If there is anything we can do to make things more comfortable for you as part of the application process, including making a reasonable adjustment, please let us know by emailing ._ Job Types: Full-time, Permanent Pay: £40,000.00-£70,000.00 per year Work Location: In person
Dec 08, 2025
Full time
We are recruiting an experienced Conveyancer to join and lead our Residential Conveyancing team in Kingswood. This is a fantastic opportunity for a senior Residential Conveyancer looking to progress to Senior Associate or Legal Director level, with the responsibility of leading a team. We have a bespoke internal management programme and academy to support an ambitious residential lawyer looking to progress and grow with our team. You will be dealing with a range of residential property transactions (including sales, purchases, transfers and remortgages) and will be well supported by a Paralegal and Legal Secretary. We focus on high-quality service over quantity of transactions and do not have a 'high volume' business model. The wider Residential Conveyancing team is among the biggest in Bristol, spanning four of our five offices. Our department is highly regarded, and we frequently receive excellent reviews on Review Solicitors and Google. The role Progressing matters proactively and professionally with the aim of concluding cases efficiently whilst achieving good outcomes for clients. Interviewing clients, taking instructions and keeping detailed file notes. Maintaining file checklists. Reviewing compliance documentation and analysing source of funds evidence for AML. Issuing client care letters. Drafting or considering contract packages. Raising enquiries. Submitting appropriate searches. Drafting title, mortgage and search reports. Acting for mortgage lenders. Conducting exchanges of contracts. Agreeing on the form of transfer deeds and raising requisitions. Completing matters on schedule. Advising clients on the progress of matters and costs. Checking all draft documents. Giving undertakings in the approved form in conveyancing matters. Notifying the Head of Department of any complaints received and assisting with resolving these. Ensuring the confidentiality and security of the firm's and clients' documentation and information. Compliance with the Solicitors Accounts Rules and the Rules on the Professional Conduct of Solicitors. Ensuring good working relationships with external institutions, third parties and organisations. Our team has established connections with local estate agents, and we are therefore looking for someone who is engaged and confident in networking and other marketing/business development activities. Accounts procedures: Preparation of bills of costs, completion statements, exchanging contracts and obtaining the approval of Accounts for bills. Obtaining payment on account from clients. Requesting cheques and obtaining authorised signatures. Notifying Accounts of incoming telegraphic transfers. Preparing written requests for telegraphic transfer for authorisation. Counting money received from clients as payments in. Requesting the transfer of money between client accounts and the office account. Part of this role involves management of the Kingswood Conveyancing team. Team Leader duties include: Hosting weekly team meetings, monthly 121s and bi-annual Personal Development Reviews for all team members. HR team responsibilities for office team members, e.g. recruitment, probation reviews and holiday management. Training of junior staff. Management of an efficient triage system for new work. About us Barcan and Kirby is well known in the Bristol legal market both as a provider of excellent legal services for individuals and businesses, and as a progressive employer. We are committed to developing and nurturing our people, and encouraging positive wellbeing and mental health is central to our culture. We encourage open communication and foster a culture where colleagues are supported in achieving a real work/life balance. At Barcan and Kirby, we work hard to maintain a culture of kindness and friendliness, and welcome applications from individuals who fit with our values. We like to think that we do things a bit differently from other law firms. The ideal candidate Qualified Solicitor, Legal Executive or Licensed Conveyancer. Experience in the South West property market. Hold a Law degree, or hold a CILEx Professional Qualification (CPQ). Be IT literate and confident in using and adapting to new systems and processes. Location and working hours This is a full-time role (office hours are 9am - 5.15pm, Monday-Friday). Part-time considered. The role is based at our Kingswood office with the option to apply for hybrid working post-probation. Belonging at Barcan and Kirby We are committed to creating and maintaining a diverse and inclusive working environment. We want you to bring your true self to work and encourage applications from anyone who embodies our values, regardless of age, ethnicity, religion, disability status, race, gender identity, sexual orientation, neurodiversity or anything else that makes you, you. _If there is anything we can do to make things more comfortable for you as part of the application process, including making a reasonable adjustment, please let us know by emailing ._ Job Types: Full-time, Permanent Pay: £40,000.00-£70,000.00 per year Work Location: In person
Start Date: 02/02/2026 What's in it for you? A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Dec 08, 2025
Full time
Start Date: 02/02/2026 What's in it for you? A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Closing date: 08-12-2025 Customer Team Leader Location: High Street, Templecombe, BA8 0JA Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: 5.45am-2pm, 10am-6pm, and 2pm-10pm, including weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. This role may involve periods of independent working which we'll discuss with you at interview. We'll provide relevant safety technology, and the duration of lone working will be kept within agreed guidelines. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills Confidence in working alone in a store environment A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 08-12-2025 Customer Team Leader Location: High Street, Templecombe, BA8 0JA Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: 5.45am-2pm, 10am-6pm, and 2pm-10pm, including weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. This role may involve periods of independent working which we'll discuss with you at interview. We'll provide relevant safety technology, and the duration of lone working will be kept within agreed guidelines. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills Confidence in working alone in a store environment A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 09-12-2025 Customer Team Leader Location: Bankton Retail Centre, Murieston, Livingston, EH54 9DA Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 09-12-2025 Customer Team Leader Location: Bankton Retail Centre, Murieston, Livingston, EH54 9DA Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 09-12-2025 Customer Team Leader Location: The Co-operative Food, 231 Birchfield Road East, Northampton, NN3 2HG Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 09-12-2025 Customer Team Leader Location: The Co-operative Food, 231 Birchfield Road East, Northampton, NN3 2HG Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 10-12-2025 Customer Team Leader Location: Ebbsfleet - Castle Hill, Castle Hill , Ebbsfleet, DA10 0DF Pay: £13.99 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will include working in our in-store bakery. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 10-12-2025 Customer Team Leader Location: Ebbsfleet - Castle Hill, Castle Hill , Ebbsfleet, DA10 0DF Pay: £13.99 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will include working in our in-store bakery. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 09-12-2025 Customer Team Leader Location: 24 High Street, Kingussie, PH21 1HR Pay: £13.99 per hour Contract: 24-30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 09-12-2025 Customer Team Leader Location: 24 High Street, Kingussie, PH21 1HR Pay: £13.99 per hour Contract: 24-30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 11-12-2025 Customer Team Leader Location: 3-6 The Square, Barnham, PO22 0HB Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 11-12-2025 Customer Team Leader Location: 3-6 The Square, Barnham, PO22 0HB Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 09-12-2025 Customer Team Leader Location: 59-63 Weston Road, Long Ashton, Bristol, BS41 9AA Pay: £13.99 per hour Contract: 24 hours per week + regular overtime Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 09-12-2025 Customer Team Leader Location: 59-63 Weston Road, Long Ashton, Bristol, BS41 9AA Pay: £13.99 per hour Contract: 24 hours per week + regular overtime Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Wagestream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 09-12-2025 Customer Team Leader Location: The Co-operative Food, 27 Bramshill Close, Reading, RG2 9PL Pay: £13.99 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 09-12-2025 Customer Team Leader Location: The Co-operative Food, 27 Bramshill Close, Reading, RG2 9PL Pay: £13.99 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 09-12-2025 Customer Team Leader Location: The Co-operative Food, Monksford Street, Kidwelly, SA17 4TW Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 09-12-2025 Customer Team Leader Location: The Co-operative Food, Monksford Street, Kidwelly, SA17 4TW Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Markets, Sales & Clients (MSC) function is the driving force behind the creativity and growth at BDO. Our goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of stakeholders. You'll be rewarded with a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. The role You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with BDO's partners and your direct team. You'll be encouraged to identify and draw attention to opportunities for enhancing our sales performance and be considered as a subject matter expert on winning work in a professional services environment. The Director of Sales and Business Development is a new, senior role responsible for developing people, processes and technology for a community of sales professionals working across the sales cycle to drive revenue for the firm through various practice areas, internal channels and the go-to-market programme. The role requires a client-centric, commercial mindset to build relationships with senior partners and understand their markets and growth strategies. Leading the sales community, the successful applicant will ensure their team is equipped to deliver the skills and services required to support their growth plans nationally across service lines, sectors and regional markets. It's a fast paced, hands-on role requiring an ability to blend strategy with execution. The Director of Sales and Business Development will collaborate with other Directors in the MSC leadership team, to align on the overall MSC strategy and deliver a consistent people experience ensuring the function processes are appropriately applied. They will also oversee the skills development programme of their part of the function, working internally and externally to establish excellence in their area of expertise. In this role you will also: Strategy & Vision Define and implement a comprehensive strategy for the sales and business development community, supporting MSC's overall strategy, to develop professional sales skills focused on a comprehensive understanding of the sales cycle . Design and execute a skills development programme to provide the BDO business with capabilities that can be deployed in the right place, with the right skills, at the right time . Create a culture of client centricity, speed to market and commercialism whilst fostering an environment which is collaborative, high energy and high impact . Identify future sales requirements in the function, and across the wider practice to both meet the needs of expectations of our customers and retain a competitive advantage in the market . Firmwide Business Development Capabilities Own the firm's sales methodology, to ensure it is updated to reflect the latest selling trends and skills that showcase 'best practice'. Also ensure people in the capability are experts at understanding the methodology, that they are using it, and able to coach others . Engage with the business to identify and address skills gaps in the business and ensure there is a consistency of implementation of the sales processes - and the right behaviours adopted to apply them . Assess key behaviours across key business development activities associated with finding work, winning work and growing relationships to build tools and guides which drive more consistency and improve mindset, skillset and toolset of practice staff across the sales cycle . Data Analysis & Sales Performance Collaborate with other parts of MSC and the wider business to understand pipeline metrics and trends to identify sales/business development opportunities for the business and the MSC function. Establish key performance indicators and metrics to measure performance of teams and individuals across the sales cycle. Where appropriate, establish principles through which resources can be deployed into various practice areas and programmes across BDO . Report to senior stakeholders on KPIs to demonstrate value and impact across the sales cycle of the people working in MSC . Team Leadership & Development Leading from the front, building, leading, and developing a high-performing sales team by providing coaching (skills development), filling gaps where needed and nurturing talent . Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy across the capability. Work with the HR function and MSC leadership to ensure performance management issues are appropriately addressed across MSC in a consistent and timely manner . As a member of the MSC leadership team, collaborate with colleagues and/or lead on a wide range of MSC-specific and firmwide activities Engage with colleagues in the global BDO network in similar roles to drive consistency and collaboration across the wider business. Technology Management Utilise the MSC technology stack supporting sales and business development, ensuring it is maintained, optimised, and customised as necessary . Ensure that the firm's CRM system is used appropriately across the capability . Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation . Working with the Operations Director, horizon scan opportunities for new potential technology platforms for future consideration by the function and/or the wider firm . Collaboration Work closely with the other capability Directors to align MSC activities across the firm's Gold Programmes and to ensure a seamless transition between sales and marketing activities . Collaborate with other Central Operations teams and workstreams to connect processes for winning work to provide a frictionless experience for the business . Risk, People & Compliance Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks . You'll be someone with: Proven experience in director sales, and /or sales enablement roles, with demonstrable experience in a senior management role leading large teams covering the end-to-end sales cycle within the professional services sector . Experience in evaluating, enhancing and delivering sales methodologies and training within a professional services environment . A strategic sales background, with a proven track record of leading and transforming sales/BD teams across Account Management, Lead Generation, Bids & Proposals . Strong analytical, organisational and project management skills with attention to detail . A fo c us on client-centricity, commercial decision making and a 'can-do' attitude . Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership . Experience of using CRM platforms, including Microsoft Dynamics and other technology sales enablement tools to drive data-driven sales decisions Ability to build senior internal relationships and manage external partners and vendors . Strong leadership skills, with the energy, motivation and leadership to build and transform a 'best-in- class' sales function which contributes directly to the top line revenue . You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are core BDO values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. . click apply for full job details
Dec 08, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Markets, Sales & Clients (MSC) function is the driving force behind the creativity and growth at BDO. Our goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of stakeholders. You'll be rewarded with a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. The role You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with BDO's partners and your direct team. You'll be encouraged to identify and draw attention to opportunities for enhancing our sales performance and be considered as a subject matter expert on winning work in a professional services environment. The Director of Sales and Business Development is a new, senior role responsible for developing people, processes and technology for a community of sales professionals working across the sales cycle to drive revenue for the firm through various practice areas, internal channels and the go-to-market programme. The role requires a client-centric, commercial mindset to build relationships with senior partners and understand their markets and growth strategies. Leading the sales community, the successful applicant will ensure their team is equipped to deliver the skills and services required to support their growth plans nationally across service lines, sectors and regional markets. It's a fast paced, hands-on role requiring an ability to blend strategy with execution. The Director of Sales and Business Development will collaborate with other Directors in the MSC leadership team, to align on the overall MSC strategy and deliver a consistent people experience ensuring the function processes are appropriately applied. They will also oversee the skills development programme of their part of the function, working internally and externally to establish excellence in their area of expertise. In this role you will also: Strategy & Vision Define and implement a comprehensive strategy for the sales and business development community, supporting MSC's overall strategy, to develop professional sales skills focused on a comprehensive understanding of the sales cycle . Design and execute a skills development programme to provide the BDO business with capabilities that can be deployed in the right place, with the right skills, at the right time . Create a culture of client centricity, speed to market and commercialism whilst fostering an environment which is collaborative, high energy and high impact . Identify future sales requirements in the function, and across the wider practice to both meet the needs of expectations of our customers and retain a competitive advantage in the market . Firmwide Business Development Capabilities Own the firm's sales methodology, to ensure it is updated to reflect the latest selling trends and skills that showcase 'best practice'. Also ensure people in the capability are experts at understanding the methodology, that they are using it, and able to coach others . Engage with the business to identify and address skills gaps in the business and ensure there is a consistency of implementation of the sales processes - and the right behaviours adopted to apply them . Assess key behaviours across key business development activities associated with finding work, winning work and growing relationships to build tools and guides which drive more consistency and improve mindset, skillset and toolset of practice staff across the sales cycle . Data Analysis & Sales Performance Collaborate with other parts of MSC and the wider business to understand pipeline metrics and trends to identify sales/business development opportunities for the business and the MSC function. Establish key performance indicators and metrics to measure performance of teams and individuals across the sales cycle. Where appropriate, establish principles through which resources can be deployed into various practice areas and programmes across BDO . Report to senior stakeholders on KPIs to demonstrate value and impact across the sales cycle of the people working in MSC . Team Leadership & Development Leading from the front, building, leading, and developing a high-performing sales team by providing coaching (skills development), filling gaps where needed and nurturing talent . Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy across the capability. Work with the HR function and MSC leadership to ensure performance management issues are appropriately addressed across MSC in a consistent and timely manner . As a member of the MSC leadership team, collaborate with colleagues and/or lead on a wide range of MSC-specific and firmwide activities Engage with colleagues in the global BDO network in similar roles to drive consistency and collaboration across the wider business. Technology Management Utilise the MSC technology stack supporting sales and business development, ensuring it is maintained, optimised, and customised as necessary . Ensure that the firm's CRM system is used appropriately across the capability . Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation . Working with the Operations Director, horizon scan opportunities for new potential technology platforms for future consideration by the function and/or the wider firm . Collaboration Work closely with the other capability Directors to align MSC activities across the firm's Gold Programmes and to ensure a seamless transition between sales and marketing activities . Collaborate with other Central Operations teams and workstreams to connect processes for winning work to provide a frictionless experience for the business . Risk, People & Compliance Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks . You'll be someone with: Proven experience in director sales, and /or sales enablement roles, with demonstrable experience in a senior management role leading large teams covering the end-to-end sales cycle within the professional services sector . Experience in evaluating, enhancing and delivering sales methodologies and training within a professional services environment . A strategic sales background, with a proven track record of leading and transforming sales/BD teams across Account Management, Lead Generation, Bids & Proposals . Strong analytical, organisational and project management skills with attention to detail . A fo c us on client-centricity, commercial decision making and a 'can-do' attitude . Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership . Experience of using CRM platforms, including Microsoft Dynamics and other technology sales enablement tools to drive data-driven sales decisions Ability to build senior internal relationships and manage external partners and vendors . Strong leadership skills, with the energy, motivation and leadership to build and transform a 'best-in- class' sales function which contributes directly to the top line revenue . You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are core BDO values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. . click apply for full job details
Closing date: 10-12-2025 Customer Team Leader Location: Skipton Road , Harrogate, HG1 3DP Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings up to 2am, including weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Dec 08, 2025
Full time
Closing date: 10-12-2025 Customer Team Leader Location: Skipton Road , Harrogate, HG1 3DP Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings up to 2am, including weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
