Job Description
Job Title: Sales Team Leader
Location: Shrewsbury area
Salary: £30,000 + Commission
Contract: Permanent, Full-Time
Industry: Healthcare (Contact Centre)
About the Opportunity
Our client, a rapidly growing healthcare business, is seeking a dynamic Sales Team Leader to join their expanding contact centre operation. This is an excellent opportunity to become part of an ambitious organisation that prides itself on delivering exceptional customer experiences within a regulated industry.
The Role As Sales Team Leader, you will oversee a small inbound-focused contact centre team, driving performance through effective coaching, motivation, and hands-on leadership. You'll be responsible for ensuring the team excels in conversion, meets key KPIs, and delivers high-quality, compliant customer interactions.
Key Responsibilities
We're looking for a motivated and proactive leader who thrives in a fast-paced, target-driven environment.
You will have:
Location: Shrewsbury area
Salary: £30,000 + Commission
Contract: Permanent, Full-Time
Industry: Healthcare (Contact Centre)
About the Opportunity
Our client, a rapidly growing healthcare business, is seeking a dynamic Sales Team Leader to join their expanding contact centre operation. This is an excellent opportunity to become part of an ambitious organisation that prides itself on delivering exceptional customer experiences within a regulated industry.
The Role As Sales Team Leader, you will oversee a small inbound-focused contact centre team, driving performance through effective coaching, motivation, and hands-on leadership. You'll be responsible for ensuring the team excels in conversion, meets key KPIs, and delivers high-quality, compliant customer interactions.
Key Responsibilities
- Drive conversion across inbound sales activity.
- Monitor performance, ensuring individuals meet and exceed targets and KPIs.
- Support team members in delivering exceptional communication and customer service.
- Maintain compliance within a regulated industry (e.g., healthcare or financial services).
- Contribute to a high-performing, positive, and fast-paced sales environment.
- Lead, coach, and develop a team of Contact Centre Sales Executives.
- Provide regular performance feedback and support in training and development initiatives.
We're looking for a motivated and proactive leader who thrives in a fast-paced, target-driven environment.
You will have:
- Experience leading a team within a contact centre, in a regulated industry such as healthcare or finance.
- A strong track record of working to sales targets and KPIs.
- Exceptional communication skills with the ability to motivate and influence.
- Demonstrated ability to coach, develop, and support team members.
- A focus on delivering quality, compliant customer interactions.
- A positive, resilient leadership style.
- Competitive salary of £30,000 + commission
- Opportunity to join a growing, forward-thinking healthcare organisation
- Supportive environment with strong career development opportunities
- Chance to shape and impact a developing sales team
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