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product performance insights manager
Customer Success Manager
The Channel Company
The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes. Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel. The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply - we would be honored to connect with you. About the role: As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. This is a customer-facing delivery role, where your expertise and guidance will be essential in advising internal stakeholders and clients on performance, ongoing delivery, campaign completion, and sales engagement. Success in this role directly impacts our total revenue and client retention rates. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our services. Your responsibilities will include: Lead key client accounts, ensuring successful campaign delivery and re-booking Facilitate client and internal project calls Manage campaign setup, delivery, reporting, and feedback Serve as a trusted consultant to clients, offering upsell and cross-sell opportunities Collaborate with the Head of Customer Success to evolve our commercial offering Work with the Head of Customer Success to improve processes What we value: Exceptional organizational abilities Excellent interpersonal and communication skills (verbal and written) Problem-solving aptitude Ability to thrive in a small but busy team environment Capability to work well under pressure Resilience and adaptability Excellent technical skills with a quick grasp of new software Proficient knowledge of MS Office Prior experience using a CRM system Previousexperience in a client and delivery role Familiarity with lead generation (desired but not essential) Knowledge of the channel and IT industry (desired but not essential) Our employee perks & benefits: 35 hours per week - Monday to Friday Opportunity to join a growing business with plenty of scope to influence and make an impact Hybrid working model, requiring two days per week in our office located in London Borough, alongside attendance at key industry events International Temporary Remote Working A tailored training and induction plan - we want you to succeed! Regular recognition rewards - be recognized and rewarded for consistently going above and beyond in your day-to-day role The opportunity to work within a globally diverse team The opportunity to be hands-on at major technology industry events, working closely with leading brands and stakeholders across the tech sector The opportunity to learn new skills in an ever-changing and adaptable business support function
Feb 27, 2026
Full time
The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes. Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel. The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply - we would be honored to connect with you. About the role: As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. This is a customer-facing delivery role, where your expertise and guidance will be essential in advising internal stakeholders and clients on performance, ongoing delivery, campaign completion, and sales engagement. Success in this role directly impacts our total revenue and client retention rates. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our services. Your responsibilities will include: Lead key client accounts, ensuring successful campaign delivery and re-booking Facilitate client and internal project calls Manage campaign setup, delivery, reporting, and feedback Serve as a trusted consultant to clients, offering upsell and cross-sell opportunities Collaborate with the Head of Customer Success to evolve our commercial offering Work with the Head of Customer Success to improve processes What we value: Exceptional organizational abilities Excellent interpersonal and communication skills (verbal and written) Problem-solving aptitude Ability to thrive in a small but busy team environment Capability to work well under pressure Resilience and adaptability Excellent technical skills with a quick grasp of new software Proficient knowledge of MS Office Prior experience using a CRM system Previousexperience in a client and delivery role Familiarity with lead generation (desired but not essential) Knowledge of the channel and IT industry (desired but not essential) Our employee perks & benefits: 35 hours per week - Monday to Friday Opportunity to join a growing business with plenty of scope to influence and make an impact Hybrid working model, requiring two days per week in our office located in London Borough, alongside attendance at key industry events International Temporary Remote Working A tailored training and induction plan - we want you to succeed! Regular recognition rewards - be recognized and rewarded for consistently going above and beyond in your day-to-day role The opportunity to work within a globally diverse team The opportunity to be hands-on at major technology industry events, working closely with leading brands and stakeholders across the tech sector The opportunity to learn new skills in an ever-changing and adaptable business support function
Customer Success Manager - Maritime SaaS (f/m/d)
Kaiko Systems
Customer Success Manager - Maritime SaaS (f/m/d) London Description Founded in 2020, Kaiko Systems is a tech company driving digital innovation in the global maritime industry. Our mission is to make shipping safer, smarter, and more collaborative by transforming manual processes into actionable intelligence. With our products, ship crews can collect reliable vessel data on the job, while our AI-powered analysis generates actionable insights for technical teams onshore. These insights help predict incidents, reduce downtime, and enhance safety and efficiency, empowering shipping companies to operate at their best. At Kaiko Systems, we're not just building technology - we're delivering solutions that make a real difference in people's work lives and their professional environment. Join us as we navigate the future of maritime together. Your mission We are looking for a commercially driven Customer Success Manager who will lead onboarding, engagement, pilot conversions, renewals, and upsell across our customer base. You will ensure customers realize measurable operational value from the platform while identifying opportunities for expansion through fleet growth or vertical products. You will work closely with Sales to convert enterprise pilots into long term paying contracts. You will also be supported by Maritime Experts for domain specific knowledge and by Product Managers for product related guidance, allowing you to focus on value creation and commercial outcomes. Customer Onboarding & Implementation Execute our established onboarding framework to ensure a smooth and structured transition to the platform. Align onboarding activities with customer goals and operational workflows. Deliver training sessions, workshops, and enablement tailored to different user groups. Support enterprise onboarding using predefined processes and playbooks. Customer Engagement, Retention & Pilot Conversion Build and maintain strong, trust based relationships with customer stakeholders. Guide customers on best practices to ensure consistent adoption and operational value. Collaborate with Sales to support and track enterprise pilot performance, helping convert pilots into paying customers. Identify early risks through data and engagement signals and apply predefined mitigation strategies. Conduct structured success check ins and business reviews linked to customer KPIs. Upselling & Account Growth Identify upsell opportunities informed by product usage, fleet growth, or vertical expansion potential. Work alongside Sales on commercial proposals and expansion cycles. Use data and insights to validate upsell recommendations and quantify customer value. Product Advocacy & Cross Functional Collaboration Gather structured customer feedback and communicate it clearly to Product. Contribute to feature prioritization and roadmap discussions through customer insights. Serve as an internal advocate for customer needs and emerging operational use cases. Work closely with Maritime Experts and Product Managers to address technical or product related questions. Operate effectively in a cross functional environment across different time zones. Data Driven Decision Making & KPI Management Track adoption, usage patterns, and customer health indicators using our existing reporting frameworks. Analyze customer behavior to proactively identify challenges and drive value realization. Report on renewal likelihood, pilot conversion progress, risk factors, and upsell opportunities. Process Execution & Operational Excellence Apply customer success processes, touchpoints, and playbooks consistently and with high quality. Maintain operational discipline in documentation, follow ups, and internal coordination. Flag bottlenecks or insights from execution that can help refine existing workflows. Ensure smooth collaboration across CS, Sales, and Product through established communication channels. Your Profile Experience as a Customer Success Manager or Account Manager in B2B SaaS, ideally with complex products. Strong commercial mindset with results in renewals, upsell, or pilot conversion. Ability to operate confidently within an established CS framework and deliver high quality execution. Strong analytical skills and the ability to interpret customer data to inform decisions. Excellent communication and stakeholder management skills. Comfortable working with Sales, Product, and domain experts across time zones. Structured, proactive, and customer centric working style. Experience in the maritime industry is a plus. Fluent English language skills Worried you don't check every box? If this role excites you, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You could be exactly what we're looking for - either for this role or another one! Why us? Join a highly ambitious and diverse team with a collaborative working environment at a very exciting time in the company's development, as we scale on the back of significant product market fit. Be at the forefront of digitalization in a critical global industry. Great office in the heart of Berlin & London, as well as flexible / remote options. Flexible and hybrid work environment that values work life balance. 27 days vacation policy on top of bank holidays. About us We're a growing company, expanding both our business and our team. To ensure everyone feels safe, can perform at their best, and to keep the company successful in uncharted waters, we've aligned on a set of values that guide us: Be the G.O.A.T- We take initiative and own the outcome, hold ourselves and others accountable, execute with excellence, and we are curious to learn. Promote Joy, Respect & Sincerity - We enjoy our time together, leave our ego at the door, treat others with respect and seek truth together. Have the Customer at Heart- We stay focused, strive for simplicity, use data to lead discussions and make decisions collaboratively. These values shape how we work together and will be a part of our conversations during the recruiting process. By living these principles, we create an environment where both our people and our business can thrive, navigating challenges with confidence and purpose.
Feb 27, 2026
Full time
Customer Success Manager - Maritime SaaS (f/m/d) London Description Founded in 2020, Kaiko Systems is a tech company driving digital innovation in the global maritime industry. Our mission is to make shipping safer, smarter, and more collaborative by transforming manual processes into actionable intelligence. With our products, ship crews can collect reliable vessel data on the job, while our AI-powered analysis generates actionable insights for technical teams onshore. These insights help predict incidents, reduce downtime, and enhance safety and efficiency, empowering shipping companies to operate at their best. At Kaiko Systems, we're not just building technology - we're delivering solutions that make a real difference in people's work lives and their professional environment. Join us as we navigate the future of maritime together. Your mission We are looking for a commercially driven Customer Success Manager who will lead onboarding, engagement, pilot conversions, renewals, and upsell across our customer base. You will ensure customers realize measurable operational value from the platform while identifying opportunities for expansion through fleet growth or vertical products. You will work closely with Sales to convert enterprise pilots into long term paying contracts. You will also be supported by Maritime Experts for domain specific knowledge and by Product Managers for product related guidance, allowing you to focus on value creation and commercial outcomes. Customer Onboarding & Implementation Execute our established onboarding framework to ensure a smooth and structured transition to the platform. Align onboarding activities with customer goals and operational workflows. Deliver training sessions, workshops, and enablement tailored to different user groups. Support enterprise onboarding using predefined processes and playbooks. Customer Engagement, Retention & Pilot Conversion Build and maintain strong, trust based relationships with customer stakeholders. Guide customers on best practices to ensure consistent adoption and operational value. Collaborate with Sales to support and track enterprise pilot performance, helping convert pilots into paying customers. Identify early risks through data and engagement signals and apply predefined mitigation strategies. Conduct structured success check ins and business reviews linked to customer KPIs. Upselling & Account Growth Identify upsell opportunities informed by product usage, fleet growth, or vertical expansion potential. Work alongside Sales on commercial proposals and expansion cycles. Use data and insights to validate upsell recommendations and quantify customer value. Product Advocacy & Cross Functional Collaboration Gather structured customer feedback and communicate it clearly to Product. Contribute to feature prioritization and roadmap discussions through customer insights. Serve as an internal advocate for customer needs and emerging operational use cases. Work closely with Maritime Experts and Product Managers to address technical or product related questions. Operate effectively in a cross functional environment across different time zones. Data Driven Decision Making & KPI Management Track adoption, usage patterns, and customer health indicators using our existing reporting frameworks. Analyze customer behavior to proactively identify challenges and drive value realization. Report on renewal likelihood, pilot conversion progress, risk factors, and upsell opportunities. Process Execution & Operational Excellence Apply customer success processes, touchpoints, and playbooks consistently and with high quality. Maintain operational discipline in documentation, follow ups, and internal coordination. Flag bottlenecks or insights from execution that can help refine existing workflows. Ensure smooth collaboration across CS, Sales, and Product through established communication channels. Your Profile Experience as a Customer Success Manager or Account Manager in B2B SaaS, ideally with complex products. Strong commercial mindset with results in renewals, upsell, or pilot conversion. Ability to operate confidently within an established CS framework and deliver high quality execution. Strong analytical skills and the ability to interpret customer data to inform decisions. Excellent communication and stakeholder management skills. Comfortable working with Sales, Product, and domain experts across time zones. Structured, proactive, and customer centric working style. Experience in the maritime industry is a plus. Fluent English language skills Worried you don't check every box? If this role excites you, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You could be exactly what we're looking for - either for this role or another one! Why us? Join a highly ambitious and diverse team with a collaborative working environment at a very exciting time in the company's development, as we scale on the back of significant product market fit. Be at the forefront of digitalization in a critical global industry. Great office in the heart of Berlin & London, as well as flexible / remote options. Flexible and hybrid work environment that values work life balance. 27 days vacation policy on top of bank holidays. About us We're a growing company, expanding both our business and our team. To ensure everyone feels safe, can perform at their best, and to keep the company successful in uncharted waters, we've aligned on a set of values that guide us: Be the G.O.A.T- We take initiative and own the outcome, hold ourselves and others accountable, execute with excellence, and we are curious to learn. Promote Joy, Respect & Sincerity - We enjoy our time together, leave our ego at the door, treat others with respect and seek truth together. Have the Customer at Heart- We stay focused, strive for simplicity, use data to lead discussions and make decisions collaboratively. These values shape how we work together and will be a part of our conversations during the recruiting process. By living these principles, we create an environment where both our people and our business can thrive, navigating challenges with confidence and purpose.
Customer Support Executive
Patigroup Woking, Surrey
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Feb 27, 2026
Full time
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Cer Financial Ltd
Senior Treasury Risk Analyst
Cer Financial Ltd
Senior Treasury Risk Analyst City of London Permanent £65,000 cer Financial are working alongside an international bank who are based in the City of London. They are seeking a Senior Treasury Risk Analyst who work with them on a permanent basis. The responsibilities of the Senior Treasury Risk Analyst will include: Supporting the Risk team and delivering on the banks Business Strategy by supporting the provision of a robust second line of defence (oversight, review, and challenge) of Treasury activities/risks. Support the Treasury Risk Manager in delivering effective second-line oversight of all aspects of Treasury risk, including asset and liability management (ALM) & interest rate risk in the banking book (IRRBB), liquidity risk, and foreign exchange risk; and support the Operational Risk function in aspects of their work relating to Treasury functions. Supporting the embedding of the bank's risk management framework into its Treasury operations and processes. Maintaining a governance and controls framework based on a delineated three lines of defense model. Improving controls around treasury and treasury operations and helping to finalise the treasury target operating model. Support on adequate management of IRRBB, FX Risk, Liquidity Risk (e.g., LCR, NSFR) and capital management. Building mathematical models and analysis of ALM & IRRBB and Liquidity Risk. Increase process efficiency through process automation and use of programming languages. Supporting with the production and delivery of risk-related MI and reports Providing oversight and validation of Treasury related Models, spreadsheets/macros, etc. (e.g., Funds Transfer Pricing, cash flow forecasting and liquidity models). Working collaboratively with Treasury (and other areas of the Bank) to support revenue-generating initiatives within the Bank's risk appetite (including providing 2nd line monitoring and oversight of risk management practices and providing the business with a view as to 'good practice'). Assist on producing key regulatory documents, including the ILAAP, ICAAP, Recovery Plan and RAS. Monitoring and reporting on Treasury's compliance/performance concerning the Treasury Risk Management Framework. Enhancing the controls environment/practices (preventative and detective controls). Provide forecasts and unique insights to support Treasury and Risk decision- making. Assist in developing the tools and measures to ensure the bank has meaningful insights into its Interest Rate Risk, Liquidity, Capital and regulatory positions. Creating and maintaining risk registers/logs and overseeing the closure of open action points. Updating the department on domestic and international developments and events that could impact Treasury-related practices (e.g., Banking Committee of Banking Supervision good practice guidelines, etc.) and raising awareness and act on the knowledge. The successful candidate will have: University degree (minimum UK 2:1 or equivalent - Masters level qualifications preferred) in a quantitative discipline (e.g., mathematics, accounting, economics, computer science, engineering etc.); Appropriate formal risk qualification is highly desirable. Intermediate level post-graduate with 5 years' experience in risk management (or consultant) or ALM Experience in a banking or financial institution (Risk, Business Portfolio Analysis or Finance), including market risk and/or liquidity risk regulatory calculations and production of management information and reports; Good appreciation of interest rate risk and liquidity risk modelling. Broad familiarity with stress-testing (regular and episodic e.g., ILAAP, ICAAP). Familiarity with the operations of prudential risk management. Skilled in the visualisation of data and selecting appropriate chart types to inform management Knowledge of statistical and mathematical concepts such as Monte-Carlo and time series models. Skilled with Microsoft Excel, including creation of spreadsheets. Experience of MS-Access and/or SQL development would be helpful. Risk data quality and management Exposure to "R" and "Python" for coding
Feb 27, 2026
Full time
Senior Treasury Risk Analyst City of London Permanent £65,000 cer Financial are working alongside an international bank who are based in the City of London. They are seeking a Senior Treasury Risk Analyst who work with them on a permanent basis. The responsibilities of the Senior Treasury Risk Analyst will include: Supporting the Risk team and delivering on the banks Business Strategy by supporting the provision of a robust second line of defence (oversight, review, and challenge) of Treasury activities/risks. Support the Treasury Risk Manager in delivering effective second-line oversight of all aspects of Treasury risk, including asset and liability management (ALM) & interest rate risk in the banking book (IRRBB), liquidity risk, and foreign exchange risk; and support the Operational Risk function in aspects of their work relating to Treasury functions. Supporting the embedding of the bank's risk management framework into its Treasury operations and processes. Maintaining a governance and controls framework based on a delineated three lines of defense model. Improving controls around treasury and treasury operations and helping to finalise the treasury target operating model. Support on adequate management of IRRBB, FX Risk, Liquidity Risk (e.g., LCR, NSFR) and capital management. Building mathematical models and analysis of ALM & IRRBB and Liquidity Risk. Increase process efficiency through process automation and use of programming languages. Supporting with the production and delivery of risk-related MI and reports Providing oversight and validation of Treasury related Models, spreadsheets/macros, etc. (e.g., Funds Transfer Pricing, cash flow forecasting and liquidity models). Working collaboratively with Treasury (and other areas of the Bank) to support revenue-generating initiatives within the Bank's risk appetite (including providing 2nd line monitoring and oversight of risk management practices and providing the business with a view as to 'good practice'). Assist on producing key regulatory documents, including the ILAAP, ICAAP, Recovery Plan and RAS. Monitoring and reporting on Treasury's compliance/performance concerning the Treasury Risk Management Framework. Enhancing the controls environment/practices (preventative and detective controls). Provide forecasts and unique insights to support Treasury and Risk decision- making. Assist in developing the tools and measures to ensure the bank has meaningful insights into its Interest Rate Risk, Liquidity, Capital and regulatory positions. Creating and maintaining risk registers/logs and overseeing the closure of open action points. Updating the department on domestic and international developments and events that could impact Treasury-related practices (e.g., Banking Committee of Banking Supervision good practice guidelines, etc.) and raising awareness and act on the knowledge. The successful candidate will have: University degree (minimum UK 2:1 or equivalent - Masters level qualifications preferred) in a quantitative discipline (e.g., mathematics, accounting, economics, computer science, engineering etc.); Appropriate formal risk qualification is highly desirable. Intermediate level post-graduate with 5 years' experience in risk management (or consultant) or ALM Experience in a banking or financial institution (Risk, Business Portfolio Analysis or Finance), including market risk and/or liquidity risk regulatory calculations and production of management information and reports; Good appreciation of interest rate risk and liquidity risk modelling. Broad familiarity with stress-testing (regular and episodic e.g., ILAAP, ICAAP). Familiarity with the operations of prudential risk management. Skilled in the visualisation of data and selecting appropriate chart types to inform management Knowledge of statistical and mathematical concepts such as Monte-Carlo and time series models. Skilled with Microsoft Excel, including creation of spreadsheets. Experience of MS-Access and/or SQL development would be helpful. Risk data quality and management Exposure to "R" and "Python" for coding
Head of Global Safeguarding/ Client Assets
P2P
Overview Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. If you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. At Coinbase, we are committed to setting the global standard for the secure custody and safeguarding of client assets. Role and responsibilities Head of Global Safeguarding / Client Asset Management leads a high performing, cross regional team responsible for ensuring the safe custody, segregation, and regulatory compliance of client assets across all Coinbase entities and products. This is a critical leadership role with significant visibility to senior executives, Boards, and regulators, and it will shape how Coinbase designs and operates its global safeguarding framework for both fiat and digital assets. You will own the end to end safeguarding lifecycle - from policy design and control frameworks, through daily reconciliations and rebalancing, to incident management, regulatory reporting, and audit - ensuring that Coinbase protects client assets with institutional grade rigor in every jurisdiction where we operate. What you'll be doing: Set the global strategy and framework for client asset safeguarding, defining the vision, target operating model, and key performance / risk indicators for safeguarding and segregation of client assets across all Coinbase entities and products. Lead and develop a global safeguarding/client asset management team, including managers and subject matter experts across regions, fostering a culture of operational excellence, accountability, and continuous improvement. Own the Global Safeguarding Control Framework, including policies, standards, procedures, and control objectives that ensure compliance with applicable regulations (e.g., EMRs/PSRs, MiCA, CSSF, FCA and other local regimes), as well as internal risk appetite and governance expectations. Oversee daily safeguarding, reconciliation, and rebalancing processes globally, ensuring: Client assets are fully and appropriately segregated from firm assets in books and records. Safeguarding and custody wallet balances align with client obligations at all times. Exceptions are promptly identified, investigated, escalated, and remediated. Provide executive level oversight of reconciliation break investigation and resolution, acting as the primary escalation point for complex issues, driving robust root cause analysis, sustainable remediation, and thematic control enhancements. Act as (or oversee) the Directly Responsible Individual / designated safeguarding owner(s) for relevant entities, ensuring: A complete, accurate, and current global client asset incident log is maintained. Safeguarding incidents are triaged, escalated, and communicated internally and externally in line with regulatory expectations. Regulatory notifications and remedial action plans are timely, accurate, and well controlled. Lead preparation of management information and insights for Boards and governance forums (e.g., Risk, Audit, and Compliance Committees) across entities, including: Safeguarding performance, KPI/KRI trends, and incident themes. Control testing outcomes, remediation status, and upcoming regulatory or audit milestones. Oversee global regulatory reporting related to client asset safeguarding, ensuring reports are complete, accurate, consistent across entities, and submitted in line with local requirements and internal governance timelines. Partner closely with Treasury, Accounting, Finance, Product, Engineering, Legal, Compliance, and Risk to: Embed safeguarding and segregation requirements into product design, payment flows, wallet architecture, and ledger constructs "by design". Assess the safeguarding implications of new products, jurisdictions, counterparties, and banking/custody arrangements before launch. Lead internal and external audit engagements on safeguarding and client asset arrangements globally, including: Scoping and readiness. Management of requests and walkthroughs. Response to findings and implementation of management action plans. Design and deliver global training and awareness on safeguarding and client asset management, tailored for: First line operational teams responsible for daily reconciliations and custody processes. Second and third line partners (Risk, Compliance, Internal Audit). Leadership and Boards who need clear, decision useful views of safeguarding risk. Continuously improve data, systems, and automation underpinning safeguarding, including: Enhancing data quality and lineage between on chain and off chain systems, ledgers, and reporting. Reducing manual touch points and spreadsheet risk through scalable tooling, dashboards, and controls. Qualifications What we look for in you (ie. job requirements) Extensive leadership experience (typically 10+ years) in financial services, asset custody, payments, or a highly regulated environment, with a strong track record of owning safeguarding, client asset, or closely related operations at scale. Deep, hands on expertise in client asset safeguarding and/or regulatory asset protection regimes (for example EMRs/PSRs, FCA safeguarding rules, MiCA, CSSF, or comparable frameworks in other jurisdictions), including practical experience designing and operating control frameworks, reconciliations, and segregation models. Proven ability to lead global, cross functional teams and manage complex, multi entity operating models, including remote teams across time zones and matrixed reporting lines. Demonstrated success building and maturing control frameworks, including: Policy and standard setting. Control design and implementation. Testing, monitoring, and issue remediation. Audit and regulatory engagement. Strong technical and analytical acumen in reconciliation, rebalancing, and custody operations (fiat and/or digital assets), with the ability to dive into detail while maintaining an enterprise level perspective on risk. Exceptional stakeholder management and communication skills, with experience: Presenting to Boards, regulators, and senior executives. Translating complex operational and regulatory topics into clear, actionable narratives for non experts. Influencing decisions across Product, Engineering, Finance, Legal, Compliance, and Risk. Proven incident management experience, including: Leading end to end response to safeguarding or control failures. Coordinating across first, second, and third lines of defense. Designing sustainable remediation and demonstrating closure to auditors and regulators. Demonstrated ability to operate in high growth, fast paced, and ambiguous environments, with a builder mindset and comfort balancing strategic design with hands on problem solving. High integrity and sound judgment, with a strong sense of ownership over client outcomes and a commitment to Coinbase's mission and values. Nice to have Experience in crypto / digital assets, payment institutions, or e money institutions, especially where safeguarding frameworks intersect with on chain activity and wallet architectures. Experience working with global banking and custody partners, and familiarity with ISAE 3000 / SOC type assurance over safeguarding or client asset arrangements. Prior leadership responsibility for multi jurisdictional regulatory portfolios, including direct engagement with regulators on safeguarding, client assets, or operational resilience matters. Professional qualifications in accounting, risk, compliance, or audit (e.g., CPA, CA, ACCA, CFA, FRM, CAMS) and/or relevant regulatory or operations certifications. Join us and help set the global benchmark for how client assets are safeguarded, as we continue to build the future of finance at Coinbase. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from GBP €115,020 to €127,800 + target bonus + target equity + benefits Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: £115,020-£127,800 GBP Commitment to Equal Opportunity . click apply for full job details
Feb 27, 2026
Full time
Overview Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. If you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. At Coinbase, we are committed to setting the global standard for the secure custody and safeguarding of client assets. Role and responsibilities Head of Global Safeguarding / Client Asset Management leads a high performing, cross regional team responsible for ensuring the safe custody, segregation, and regulatory compliance of client assets across all Coinbase entities and products. This is a critical leadership role with significant visibility to senior executives, Boards, and regulators, and it will shape how Coinbase designs and operates its global safeguarding framework for both fiat and digital assets. You will own the end to end safeguarding lifecycle - from policy design and control frameworks, through daily reconciliations and rebalancing, to incident management, regulatory reporting, and audit - ensuring that Coinbase protects client assets with institutional grade rigor in every jurisdiction where we operate. What you'll be doing: Set the global strategy and framework for client asset safeguarding, defining the vision, target operating model, and key performance / risk indicators for safeguarding and segregation of client assets across all Coinbase entities and products. Lead and develop a global safeguarding/client asset management team, including managers and subject matter experts across regions, fostering a culture of operational excellence, accountability, and continuous improvement. Own the Global Safeguarding Control Framework, including policies, standards, procedures, and control objectives that ensure compliance with applicable regulations (e.g., EMRs/PSRs, MiCA, CSSF, FCA and other local regimes), as well as internal risk appetite and governance expectations. Oversee daily safeguarding, reconciliation, and rebalancing processes globally, ensuring: Client assets are fully and appropriately segregated from firm assets in books and records. Safeguarding and custody wallet balances align with client obligations at all times. Exceptions are promptly identified, investigated, escalated, and remediated. Provide executive level oversight of reconciliation break investigation and resolution, acting as the primary escalation point for complex issues, driving robust root cause analysis, sustainable remediation, and thematic control enhancements. Act as (or oversee) the Directly Responsible Individual / designated safeguarding owner(s) for relevant entities, ensuring: A complete, accurate, and current global client asset incident log is maintained. Safeguarding incidents are triaged, escalated, and communicated internally and externally in line with regulatory expectations. Regulatory notifications and remedial action plans are timely, accurate, and well controlled. Lead preparation of management information and insights for Boards and governance forums (e.g., Risk, Audit, and Compliance Committees) across entities, including: Safeguarding performance, KPI/KRI trends, and incident themes. Control testing outcomes, remediation status, and upcoming regulatory or audit milestones. Oversee global regulatory reporting related to client asset safeguarding, ensuring reports are complete, accurate, consistent across entities, and submitted in line with local requirements and internal governance timelines. Partner closely with Treasury, Accounting, Finance, Product, Engineering, Legal, Compliance, and Risk to: Embed safeguarding and segregation requirements into product design, payment flows, wallet architecture, and ledger constructs "by design". Assess the safeguarding implications of new products, jurisdictions, counterparties, and banking/custody arrangements before launch. Lead internal and external audit engagements on safeguarding and client asset arrangements globally, including: Scoping and readiness. Management of requests and walkthroughs. Response to findings and implementation of management action plans. Design and deliver global training and awareness on safeguarding and client asset management, tailored for: First line operational teams responsible for daily reconciliations and custody processes. Second and third line partners (Risk, Compliance, Internal Audit). Leadership and Boards who need clear, decision useful views of safeguarding risk. Continuously improve data, systems, and automation underpinning safeguarding, including: Enhancing data quality and lineage between on chain and off chain systems, ledgers, and reporting. Reducing manual touch points and spreadsheet risk through scalable tooling, dashboards, and controls. Qualifications What we look for in you (ie. job requirements) Extensive leadership experience (typically 10+ years) in financial services, asset custody, payments, or a highly regulated environment, with a strong track record of owning safeguarding, client asset, or closely related operations at scale. Deep, hands on expertise in client asset safeguarding and/or regulatory asset protection regimes (for example EMRs/PSRs, FCA safeguarding rules, MiCA, CSSF, or comparable frameworks in other jurisdictions), including practical experience designing and operating control frameworks, reconciliations, and segregation models. Proven ability to lead global, cross functional teams and manage complex, multi entity operating models, including remote teams across time zones and matrixed reporting lines. Demonstrated success building and maturing control frameworks, including: Policy and standard setting. Control design and implementation. Testing, monitoring, and issue remediation. Audit and regulatory engagement. Strong technical and analytical acumen in reconciliation, rebalancing, and custody operations (fiat and/or digital assets), with the ability to dive into detail while maintaining an enterprise level perspective on risk. Exceptional stakeholder management and communication skills, with experience: Presenting to Boards, regulators, and senior executives. Translating complex operational and regulatory topics into clear, actionable narratives for non experts. Influencing decisions across Product, Engineering, Finance, Legal, Compliance, and Risk. Proven incident management experience, including: Leading end to end response to safeguarding or control failures. Coordinating across first, second, and third lines of defense. Designing sustainable remediation and demonstrating closure to auditors and regulators. Demonstrated ability to operate in high growth, fast paced, and ambiguous environments, with a builder mindset and comfort balancing strategic design with hands on problem solving. High integrity and sound judgment, with a strong sense of ownership over client outcomes and a commitment to Coinbase's mission and values. Nice to have Experience in crypto / digital assets, payment institutions, or e money institutions, especially where safeguarding frameworks intersect with on chain activity and wallet architectures. Experience working with global banking and custody partners, and familiarity with ISAE 3000 / SOC type assurance over safeguarding or client asset arrangements. Prior leadership responsibility for multi jurisdictional regulatory portfolios, including direct engagement with regulators on safeguarding, client assets, or operational resilience matters. Professional qualifications in accounting, risk, compliance, or audit (e.g., CPA, CA, ACCA, CFA, FRM, CAMS) and/or relevant regulatory or operations certifications. Join us and help set the global benchmark for how client assets are safeguarded, as we continue to build the future of finance at Coinbase. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from GBP €115,020 to €127,800 + target bonus + target equity + benefits Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: £115,020-£127,800 GBP Commitment to Equal Opportunity . click apply for full job details
Senior Product Manager
Holland America Line Inc Eastleigh, Hampshire
Carnival UK is seeking a Senior Product Manager to lead a portfolio of technology products-driving innovation and operational excellence across our guest and colleague experiences. You'll own end to end outcomes across multiple products (e.g., Seamless Travel, Finance Systems, Hotel Management System), shaping strategy, aligning delivery, and ensuring every iteration delivers measurable value for the business and our guests. Key Responsibilities Multi Product Ownership: Oversee several products simultaneously, managing roadmaps, interdependencies and clear value based priorities (revenue, compliance, guest experience). Strategy to Delivery Bridge: Align business objectives with delivery teams; translate strategy into pragmatic, outcome focused plans. Value & KPIs: Define and track KPIs that evidence impact (e.g., time saved, revenue uplift), and continuously refine based on insights. Stakeholder Updates: Present succinct, high impact updates to senior stakeholders (e.g., VPs), enabling fast, informed decisions. Collaboration: Work across commercial, operations and technology teams to ensure products integrate cleanly and deliver tangible benefits. Team Structure: Lead through influence with Product Owners reporting to you, and report into a Senior Manager for alignment and support. Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full time position, on a permanent basis. We offer hybrid work including up to two days from home. What We're Looking For Proven experience as a Product Manager (beyond a pure Product Owner remit) Strong product management craft (roadmapping, prioritisation, product discovery/delivery), with confidence presenting to senior leaders. Familiarity with operational/financial reporting systems and digital/CRM integrations (digital backgrounds are welcome with strong product experience). Comfortable adapting as products move from build to BAU. About You: A Catalyst for Change You bring fresh ideas, a customer centric mindset, and the resilience to navigate a dynamic environment. You're collaborative, commercially astute and able to influence and engage senior stakeholders while keeping teams focused on outcomes. Why Join Us? Hybrid working arrangements. Regular office events and charity fundraisers. Extensive learning and development opportunities. Annual bonus. Minimum 25 days leave, bank holiday allowance, and holiday trading scheme. Employee led networks and wellbeing programs. Recognition scheme with prizes and awards. Employee discounted cruising plus friends and family offers. Contributory pension scheme. Private medical and dental insurance. Life assurance. Parental and adoption leave. Employee shares plan. Electric car and cycle to work schemes. Onsite restaurant with healthy meal options. Discounted retail and leisure via discounts portal. Ready to Lead? If guiding a technology team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance led leadership will make a difference in our shared success. Recruitment Journey For more information on your recruitment journey, please visit Functions: Product Management;
Feb 27, 2026
Full time
Carnival UK is seeking a Senior Product Manager to lead a portfolio of technology products-driving innovation and operational excellence across our guest and colleague experiences. You'll own end to end outcomes across multiple products (e.g., Seamless Travel, Finance Systems, Hotel Management System), shaping strategy, aligning delivery, and ensuring every iteration delivers measurable value for the business and our guests. Key Responsibilities Multi Product Ownership: Oversee several products simultaneously, managing roadmaps, interdependencies and clear value based priorities (revenue, compliance, guest experience). Strategy to Delivery Bridge: Align business objectives with delivery teams; translate strategy into pragmatic, outcome focused plans. Value & KPIs: Define and track KPIs that evidence impact (e.g., time saved, revenue uplift), and continuously refine based on insights. Stakeholder Updates: Present succinct, high impact updates to senior stakeholders (e.g., VPs), enabling fast, informed decisions. Collaboration: Work across commercial, operations and technology teams to ensure products integrate cleanly and deliver tangible benefits. Team Structure: Lead through influence with Product Owners reporting to you, and report into a Senior Manager for alignment and support. Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full time position, on a permanent basis. We offer hybrid work including up to two days from home. What We're Looking For Proven experience as a Product Manager (beyond a pure Product Owner remit) Strong product management craft (roadmapping, prioritisation, product discovery/delivery), with confidence presenting to senior leaders. Familiarity with operational/financial reporting systems and digital/CRM integrations (digital backgrounds are welcome with strong product experience). Comfortable adapting as products move from build to BAU. About You: A Catalyst for Change You bring fresh ideas, a customer centric mindset, and the resilience to navigate a dynamic environment. You're collaborative, commercially astute and able to influence and engage senior stakeholders while keeping teams focused on outcomes. Why Join Us? Hybrid working arrangements. Regular office events and charity fundraisers. Extensive learning and development opportunities. Annual bonus. Minimum 25 days leave, bank holiday allowance, and holiday trading scheme. Employee led networks and wellbeing programs. Recognition scheme with prizes and awards. Employee discounted cruising plus friends and family offers. Contributory pension scheme. Private medical and dental insurance. Life assurance. Parental and adoption leave. Employee shares plan. Electric car and cycle to work schemes. Onsite restaurant with healthy meal options. Discounted retail and leisure via discounts portal. Ready to Lead? If guiding a technology team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance led leadership will make a difference in our shared success. Recruitment Journey For more information on your recruitment journey, please visit Functions: Product Management;
Bank of England
RTGS Change Continuous Improvement Lead
Bank of England Leeds, Yorkshire
Leeds, United Kingdom London, United Kingdom Be the First to Apply Job Description Payments Directorate The Payments Directorate is central to the nation's financial system, running the Real-Time Gross Settlement (RTGS) service and CHAPS. These services settle over £775 billion every single day, supporting the strength and advancement of our financial infrastructure. The RTGS service has recently undergone major change, enhancing not just resilience but also promoting competition and innovation. It is leading policy work to understand the future demand for payments and international efforts to enhance cross-border payments and services across the financial sector. Our Directorate Vision is "We harness central bank money to make sterling payments work for everyone and shape the payments infrastructure of tomorrow". Payments Delivery Division Leading improvements to the Bank's payments infrastructure, the Payments Delivery Division ensures the Bank remains at the forefront of payment innovations. The division focuses on evolving RTGS to support a resilient live service while effectively responding to emerging priorities and user needs. By prioritising and sequencing changes effectively, we Division maintains momentum on strategic initiatives whilst safeguarding the stability and performance of live services. RTGS Change and Planning Office The role sits on the RTGS Change & Planning Office (RCPO) team who oversee the strategic delivery and governance of change across the RTGS platform and its surrounding architecture. Using agile methodologies, RCPO facilitate the alignment of priorities with capacity and ensure consistent engagement with and reporting to senior stakeholders. The team ensures effective processes are followed, promotes agile best practice, drives continuous improvement, and works closely with the Payments Risk Team to manage risks, issues and dependencies. Job Description Establish RCPO as a structured hub for training, guidance and best practice in change management, with a strong focus on agile and product ways of working. Drive Process Efficiency and Quality Identify inefficiencies and implement LEAN to review processes and reduce waste whilst improving satisfaction across teams Create mechanisms for capturing lessons learnt and gaining feedback from those involved in processes Facilitate cross-team collaboration and break down silos Ensure issues are proactively acted upon in terms of correcting problems and strengthening training and awareness of best practice Ensure issues and improvements are tracked and actioned collaboratively, involving key stakeholders Governance & Standardisation Work with the Governance & Strategy team to develop and enforce consistent methodologies, templates and frameworks Champion Change and Engagement Promote innovation and foster open communication and recognition to motivate teams Training and Capability Building Devise and own a training calendar and promote professional qualifications and courses Facilitate teach-in sessions, spotlight workshops and ensure training and learning materials are maintained and accessible Provide coaching on problem solving tools Mentor teams and lead workshops to embed continuous improvement practices Innovation and thought leadership Research emerging practices and tools, pilot new approaches, scale successful ones Measure and Report Impact Track adoption of standards and define Key Performance Indicators (KPIs) and Objectives & Key Results (OKRs) for improvement initiatives Use insights (including data driven) to demonstrate value and progress; report on efficiency gains and capability improvements Role Requirements: Experience of working on / with a Change Management team, with experience delivering and reporting on change in an Agile environment Deep understanding of the key Change Management processes, principles and methodologies, including agile best practice. Business change certifications or qualifications i.e. Lean Six Sigma, SAFe, Agile Project Management Practitioner. Experience coordinating training programmes and/or running a Centre of Excellence. Skilled in LEAN and driving process improvements Proficient in Microsoft Office (PowerPoint, Excel, Word). Experience of Jira, Confluence and other agile change management/collaboration tools Excellent organisational skills and ability to manage competing priorities. Strong stakeholder engagement and relationship-building skills. Clear, adaptable communicator for technical and non-technical audiences. Analytical thinker able to interpret complex information and present options. Experience producing progress melhoria reports and performance updates. Proactive, solution-focused approach with strong problem-solving skills Experience working in a project or higher pressured environment. Knowledge of Payments directorate business processes and IT systems. Understanding of risk management Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued.STATUS. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individualszmatpe who work flexibly, including job shares and part time working patterns. We partnered with external groups to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro rated basis as appropriate. For this role, we offer salaries of: Leeds from £37,520 - £41,760 London from £41,200 - £46,350 In addition, we also offer a comprehensive benefits package as detailed below: Currently a non contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to nominate weeks post offer) and the passing of additional bank security checks in accordance with the bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the bank processes personal data for these purposes, is set out in the bank's privacy notice. The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The bank cannot guarantee that you and/or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis. The Application Process Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully.All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The assessment process will comprise of two interview stages. This role closes on 02 February 2026. . click apply for full job details
Feb 27, 2026
Full time
Leeds, United Kingdom London, United Kingdom Be the First to Apply Job Description Payments Directorate The Payments Directorate is central to the nation's financial system, running the Real-Time Gross Settlement (RTGS) service and CHAPS. These services settle over £775 billion every single day, supporting the strength and advancement of our financial infrastructure. The RTGS service has recently undergone major change, enhancing not just resilience but also promoting competition and innovation. It is leading policy work to understand the future demand for payments and international efforts to enhance cross-border payments and services across the financial sector. Our Directorate Vision is "We harness central bank money to make sterling payments work for everyone and shape the payments infrastructure of tomorrow". Payments Delivery Division Leading improvements to the Bank's payments infrastructure, the Payments Delivery Division ensures the Bank remains at the forefront of payment innovations. The division focuses on evolving RTGS to support a resilient live service while effectively responding to emerging priorities and user needs. By prioritising and sequencing changes effectively, we Division maintains momentum on strategic initiatives whilst safeguarding the stability and performance of live services. RTGS Change and Planning Office The role sits on the RTGS Change & Planning Office (RCPO) team who oversee the strategic delivery and governance of change across the RTGS platform and its surrounding architecture. Using agile methodologies, RCPO facilitate the alignment of priorities with capacity and ensure consistent engagement with and reporting to senior stakeholders. The team ensures effective processes are followed, promotes agile best practice, drives continuous improvement, and works closely with the Payments Risk Team to manage risks, issues and dependencies. Job Description Establish RCPO as a structured hub for training, guidance and best practice in change management, with a strong focus on agile and product ways of working. Drive Process Efficiency and Quality Identify inefficiencies and implement LEAN to review processes and reduce waste whilst improving satisfaction across teams Create mechanisms for capturing lessons learnt and gaining feedback from those involved in processes Facilitate cross-team collaboration and break down silos Ensure issues are proactively acted upon in terms of correcting problems and strengthening training and awareness of best practice Ensure issues and improvements are tracked and actioned collaboratively, involving key stakeholders Governance & Standardisation Work with the Governance & Strategy team to develop and enforce consistent methodologies, templates and frameworks Champion Change and Engagement Promote innovation and foster open communication and recognition to motivate teams Training and Capability Building Devise and own a training calendar and promote professional qualifications and courses Facilitate teach-in sessions, spotlight workshops and ensure training and learning materials are maintained and accessible Provide coaching on problem solving tools Mentor teams and lead workshops to embed continuous improvement practices Innovation and thought leadership Research emerging practices and tools, pilot new approaches, scale successful ones Measure and Report Impact Track adoption of standards and define Key Performance Indicators (KPIs) and Objectives & Key Results (OKRs) for improvement initiatives Use insights (including data driven) to demonstrate value and progress; report on efficiency gains and capability improvements Role Requirements: Experience of working on / with a Change Management team, with experience delivering and reporting on change in an Agile environment Deep understanding of the key Change Management processes, principles and methodologies, including agile best practice. Business change certifications or qualifications i.e. Lean Six Sigma, SAFe, Agile Project Management Practitioner. Experience coordinating training programmes and/or running a Centre of Excellence. Skilled in LEAN and driving process improvements Proficient in Microsoft Office (PowerPoint, Excel, Word). Experience of Jira, Confluence and other agile change management/collaboration tools Excellent organisational skills and ability to manage competing priorities. Strong stakeholder engagement and relationship-building skills. Clear, adaptable communicator for technical and non-technical audiences. Analytical thinker able to interpret complex information and present options. Experience producing progress melhoria reports and performance updates. Proactive, solution-focused approach with strong problem-solving skills Experience working in a project or higher pressured environment. Knowledge of Payments directorate business processes and IT systems. Understanding of risk management Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued.STATUS. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individualszmatpe who work flexibly, including job shares and part time working patterns. We partnered with external groups to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro rated basis as appropriate. For this role, we offer salaries of: Leeds from £37,520 - £41,760 London from £41,200 - £46,350 In addition, we also offer a comprehensive benefits package as detailed below: Currently a non contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to nominate weeks post offer) and the passing of additional bank security checks in accordance with the bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the bank processes personal data for these purposes, is set out in the bank's privacy notice. The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The bank cannot guarantee that you and/or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis. The Application Process Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully.All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The assessment process will comprise of two interview stages. This role closes on 02 February 2026. . click apply for full job details
Cancer Research UK
Product and Programme Manager
Cancer Research UK
Product and Programme Manager- Legacies £44,000- £47,000 plus benefits Reports to: Senior Legacy Proposition Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 08th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview Interview date: Week commencing 16th March At Cancer Research UK, we exist to beat cancer. We are looking for a Product and Programme Manager to lead on the next exciting phase for Will Writing Services within our Legacies team. Gifts in Wills (or legacies) account for around a third of our income. In 2023/24, we received £230m from legacies to fund our life-saving research. As a Product and Programme Manager you will drive forward our Mass Audience and Will Writing strategy, to provide compelling experiences for audiences, grow lifetime value, and deliver on CRUK's promise to research. You'll work in close partnership with colleagues across Marketing, Supporter Relationship Management, Operations and key third-party providers to ensure our strategy is executed seamlessly, providing outstanding supporter journeys across every CRUK touchpoint. What will I be doing? Work with the Senior Proposition Manager to drive continued growth of CRUK audiences and supporters by managing the proposition with innovative, agile, multi-year proposition and implementation plans, working collaboratively and cross-functionally across the directorate and beyond. Support the management of the P&L for the proposition, ensuring agile cross-functional teams deliver against audience, volume, value, contribution, and other targets Support the Senior Proposition Manager in delivering sound resource allocation plans, proposition briefs and business cases in collaboration with the proposition and being cognisant of the propositions' role and the part it plays in a supporters' overall relationship with the charity Contribute to a culture of end-to-end delivery and collective team-level accountability, adhering to standards set and upheld in conjunction with the Product and Programme Community of Practice and any external benchmarking of best practice in our sector Facilitate group activity, including cross-functional decision-making, dependency, risk, issue mediation, performance evaluation and changes to the implementation plan, working in collaboration with the proposition SLT and cross-functional stakeholders Understand appropriate governance frameworks to ensure that activities are managed effectively, and decisions and escalations are managed appropriately Liaise with the Senior Proposition Manager, relevant teams from Information and Involvement and Audience, Strategy & Innovation teams to help identify opportunities for horizon 1 development; ensuring that CRUK is future-proof, and that the right decisions are made for audiences Work closely with Data, Insights & Performance teams to deliver an audience-led approach to proposition planning, management, and development, helping to identify key trends and market disruptions, and capturing the implications for the proposition Coordinate with Marketing & Digital teams to ensure compelling and sensitive campaigns and digital experiences for audiences that inspire action and support for the mission What are we looking for? Experience in building and driving forward propositions so they are commercially valuable, meaningful, relevant to target audiences needs and differentiated in the market. Relevant experience in advancing innovative, journey-led thinking into tangible action plans, business processes, and systems to maximise value over the long and short term Relevant experience of digital and insight led solutions, services and approaches including understanding of the principles of service design and methodologies, that can support commercial success and horizon 1 innovation, to drive competitive challenge and distinctiveness Experience of managing complex initiatives and projects involving multiple stakeholders and suppliers either within a charitable or commercial environment, including the ability to understand, work and communicate with both technical and non-technical stakeholders Commercial, analytical and strategic thinking adept at bringing the outside in, translating insights into successful propositions Facilitation skills, including the ability to effectively manage and influence cross-functional teams and meetings to deliver the required outcome within the time allocated, but also to ability to empower teams to make decisions independently Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Feb 27, 2026
Full time
Product and Programme Manager- Legacies £44,000- £47,000 plus benefits Reports to: Senior Legacy Proposition Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 08th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview Interview date: Week commencing 16th March At Cancer Research UK, we exist to beat cancer. We are looking for a Product and Programme Manager to lead on the next exciting phase for Will Writing Services within our Legacies team. Gifts in Wills (or legacies) account for around a third of our income. In 2023/24, we received £230m from legacies to fund our life-saving research. As a Product and Programme Manager you will drive forward our Mass Audience and Will Writing strategy, to provide compelling experiences for audiences, grow lifetime value, and deliver on CRUK's promise to research. You'll work in close partnership with colleagues across Marketing, Supporter Relationship Management, Operations and key third-party providers to ensure our strategy is executed seamlessly, providing outstanding supporter journeys across every CRUK touchpoint. What will I be doing? Work with the Senior Proposition Manager to drive continued growth of CRUK audiences and supporters by managing the proposition with innovative, agile, multi-year proposition and implementation plans, working collaboratively and cross-functionally across the directorate and beyond. Support the management of the P&L for the proposition, ensuring agile cross-functional teams deliver against audience, volume, value, contribution, and other targets Support the Senior Proposition Manager in delivering sound resource allocation plans, proposition briefs and business cases in collaboration with the proposition and being cognisant of the propositions' role and the part it plays in a supporters' overall relationship with the charity Contribute to a culture of end-to-end delivery and collective team-level accountability, adhering to standards set and upheld in conjunction with the Product and Programme Community of Practice and any external benchmarking of best practice in our sector Facilitate group activity, including cross-functional decision-making, dependency, risk, issue mediation, performance evaluation and changes to the implementation plan, working in collaboration with the proposition SLT and cross-functional stakeholders Understand appropriate governance frameworks to ensure that activities are managed effectively, and decisions and escalations are managed appropriately Liaise with the Senior Proposition Manager, relevant teams from Information and Involvement and Audience, Strategy & Innovation teams to help identify opportunities for horizon 1 development; ensuring that CRUK is future-proof, and that the right decisions are made for audiences Work closely with Data, Insights & Performance teams to deliver an audience-led approach to proposition planning, management, and development, helping to identify key trends and market disruptions, and capturing the implications for the proposition Coordinate with Marketing & Digital teams to ensure compelling and sensitive campaigns and digital experiences for audiences that inspire action and support for the mission What are we looking for? Experience in building and driving forward propositions so they are commercially valuable, meaningful, relevant to target audiences needs and differentiated in the market. Relevant experience in advancing innovative, journey-led thinking into tangible action plans, business processes, and systems to maximise value over the long and short term Relevant experience of digital and insight led solutions, services and approaches including understanding of the principles of service design and methodologies, that can support commercial success and horizon 1 innovation, to drive competitive challenge and distinctiveness Experience of managing complex initiatives and projects involving multiple stakeholders and suppliers either within a charitable or commercial environment, including the ability to understand, work and communicate with both technical and non-technical stakeholders Commercial, analytical and strategic thinking adept at bringing the outside in, translating insights into successful propositions Facilitation skills, including the ability to effectively manage and influence cross-functional teams and meetings to deliver the required outcome within the time allocated, but also to ability to empower teams to make decisions independently Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
2026 LOA - UKI - Business Category Manager (LUXE) Skincare
L'oreal Usa
Business Category Manager (Skincare) LUXE We are looking for a visionary Skincare Category Manager for our LUXE UK&I division. This isn't just about managing products; it's about shaping the future of the luxury market. You will be the architect of growth, transforming deep shopper insights into winning strategies that captivate consumers and outperform the competition. If you thrive on partnership, data driven decision making, and driving market share in a fast paced environment, your next career chapter starts here A DAY IN THE LIFE No two days are the same in the LUXE division, but here is what you can expect: Strategize & Shape: Build 1-3 year vision for the category, translating complex CMI research and RGM learnings into an actionable Go To Market (GTM) strategy that optimises portfolio distribution and pricing. Collaborate & Arbitrate: Partnering with Brand Marketing and the CDMO team to implement GTM plans. You'll act as the expert voice, sometimes arbitrating between brands to ensure the division's total success. Insight & Intelligence: You'll dive into market reporting, owning the Circana relationship and providing the "one source of truth" for category performance. You might lead an upskilling session for the wider division, presenting the latest trends and competitor innovations. Influence & Partner: You'll work closely with the Commercial team to craft compelling retailer selling stories for upcoming Trade Days or Retail Drives, ensuring our POS and merchandising projects are grounded in expert consumer insights. Impact Media: Wrap up the day by contributing your category expertise to the Media and Search team, ensuring our digital strategy is perfectly aligned with shopper behaviour. WHO YOU ARE You must be a strategic thinker who enjoys the intersection of data and creativity. We are looking for: The Strategic Partner: You excel at working across functions (CMI, Brands, RGM, Commercial) to define unified plans for growth. The Market Expert: You have in depth skincare knowledge of market drivers, category trends, and internal vs. competitor product innovation. The Insight Specialist: You don't just look at data; you understand it. You have a proven ability to leverage consumer and customer insights to inform high stakes business decisions. The Communicator: Whether you are presenting at a Key Zone meeting or sharing info with other divisions, you are a confident presenter who can simplify complex dynamics into clear narratives. The Results Driver: You are motivated by core KPIs, specifically Category Market Share Growth and Category REX %. The Relationship Builder: You can own and nurture key external partnerships (like Circana) while maintaining collaborative internal relationships across all levels. WHAT WE OFFER Our industry leading award winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together to create meaningful impact. In the L'Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly aspirational and multi expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all encompassing demands of luxury consumers around the world. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. We are a Disability Confident Employer and will offer an interview to applicants with a disability or long term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application. You can apply to up to three jobs within a rolling 30 day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Feb 27, 2026
Full time
Business Category Manager (Skincare) LUXE We are looking for a visionary Skincare Category Manager for our LUXE UK&I division. This isn't just about managing products; it's about shaping the future of the luxury market. You will be the architect of growth, transforming deep shopper insights into winning strategies that captivate consumers and outperform the competition. If you thrive on partnership, data driven decision making, and driving market share in a fast paced environment, your next career chapter starts here A DAY IN THE LIFE No two days are the same in the LUXE division, but here is what you can expect: Strategize & Shape: Build 1-3 year vision for the category, translating complex CMI research and RGM learnings into an actionable Go To Market (GTM) strategy that optimises portfolio distribution and pricing. Collaborate & Arbitrate: Partnering with Brand Marketing and the CDMO team to implement GTM plans. You'll act as the expert voice, sometimes arbitrating between brands to ensure the division's total success. Insight & Intelligence: You'll dive into market reporting, owning the Circana relationship and providing the "one source of truth" for category performance. You might lead an upskilling session for the wider division, presenting the latest trends and competitor innovations. Influence & Partner: You'll work closely with the Commercial team to craft compelling retailer selling stories for upcoming Trade Days or Retail Drives, ensuring our POS and merchandising projects are grounded in expert consumer insights. Impact Media: Wrap up the day by contributing your category expertise to the Media and Search team, ensuring our digital strategy is perfectly aligned with shopper behaviour. WHO YOU ARE You must be a strategic thinker who enjoys the intersection of data and creativity. We are looking for: The Strategic Partner: You excel at working across functions (CMI, Brands, RGM, Commercial) to define unified plans for growth. The Market Expert: You have in depth skincare knowledge of market drivers, category trends, and internal vs. competitor product innovation. The Insight Specialist: You don't just look at data; you understand it. You have a proven ability to leverage consumer and customer insights to inform high stakes business decisions. The Communicator: Whether you are presenting at a Key Zone meeting or sharing info with other divisions, you are a confident presenter who can simplify complex dynamics into clear narratives. The Results Driver: You are motivated by core KPIs, specifically Category Market Share Growth and Category REX %. The Relationship Builder: You can own and nurture key external partnerships (like Circana) while maintaining collaborative internal relationships across all levels. WHAT WE OFFER Our industry leading award winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together to create meaningful impact. In the L'Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly aspirational and multi expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all encompassing demands of luxury consumers around the world. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. We are a Disability Confident Employer and will offer an interview to applicants with a disability or long term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application. You can apply to up to three jobs within a rolling 30 day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Senior Cell Production Manager
Reckitt Benckiser LLC Hull, Yorkshire
Senior Cell Production Manager City: Kingston upon Hull We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role Location - Hull, HU8 7DS Our Senior Cell Production Managers have full accountability for the operational performance, compliance, and capability development within the Cell, along with full ownership of production performance, cost efficiency, resource planning, and quality outcomes. You will report on and review site performance and improvement plans. As the Senior Cell Production Manager you have the responsibility to drive safety, quality performance, and an inclusive culture. You will lead with integrity and promote a values-based environment, whilst aligning team goals with the Site objectives. Delivering cross-functional operational projects from initiation to closure is an integral part of the role. This will include scope definition, stakeholder alignment, planning, execution, and post-implementation review. Your responsibilities Strategic Operational Planning Lead the strategic planning and execution within the production operations team. Align departmental objectives with the site's Compelling Business Needs (CBN) and long-term operational goals. Drive continuous improvement and operational excellence. Budget Ownership & P&L Accountability Full ownership of the operations budget, cost management, productivity optimisation, and resource allocation. Responsible for the Profit & Loss (P&L) performance of the manufacturing area, identifying opportunities to improve margin, reduce waste, and increase throughput without compromising quality or compliance. Influence with Senior Leadership Operate as a key strategic partner to the Site Leadership Team, providing data-driven insights and recommendations. Attend leadership forum, driving alignment between operational capabilities and commercial goals. Communicate effectively across cross-functional teams, including Quality, Supply Chain, Engineering, and Commercial. Build a high-performing, future-ready operations team. Actively identify high-potential talent, drive engagement, and develop clear career pathways aligned with organisational needs. Champion learning & development initiatives, fostering a culture of continuous improvement, ownership, and professional growth at all levels. Ensure workforce planning supports current and future business demands, balancing technical expertise, regulatory compliance, and leadership capabilities. Ensure implementation and adherence to statutory and site EHS & Quality Compliance standards, taking a zero-tolerance approach to non-conformance. Monitor performance levels through measured KPI's, developing and executing improvement plans where KPI's are off target. Decision making considering the best interests of the company as a whole, not necessarily the best decision for the Factory & Site. Out of hours contact may be necessary to delivery your role as a 24/7 business. The experience we're looking for Leadership skills with the ability to motivate and engage a team. Innovative problem solving and decision making skills. Strong communication skills are essential. Experience of delivering against SLAs and KPIs Good IT literacy Educated to Degree level or equivalent with 3-5 years experience in manufacturing roles or HNC / HND with 3-5 years manufacturing production management experience. (Desirable) 3-5 years experience in a FMCG operation (Essential) NEBOSH or IOSH certification and knowledge and application of UK statutory requirements (Desirable) Knowledge & application of regulatory requirements within a Healthcare manufacturing environment or equivalent (Desirable) Knowledge & application of regulatory requirements around controlled drugs, injectable/sterile manufacturing is desirable. (Desirable) Knowledge & application of Continuous Improvement tools; Six Sigma Green/Black Belt, DMAIC, PDCA, & Gemba Walks What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Feb 27, 2026
Full time
Senior Cell Production Manager City: Kingston upon Hull We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role Location - Hull, HU8 7DS Our Senior Cell Production Managers have full accountability for the operational performance, compliance, and capability development within the Cell, along with full ownership of production performance, cost efficiency, resource planning, and quality outcomes. You will report on and review site performance and improvement plans. As the Senior Cell Production Manager you have the responsibility to drive safety, quality performance, and an inclusive culture. You will lead with integrity and promote a values-based environment, whilst aligning team goals with the Site objectives. Delivering cross-functional operational projects from initiation to closure is an integral part of the role. This will include scope definition, stakeholder alignment, planning, execution, and post-implementation review. Your responsibilities Strategic Operational Planning Lead the strategic planning and execution within the production operations team. Align departmental objectives with the site's Compelling Business Needs (CBN) and long-term operational goals. Drive continuous improvement and operational excellence. Budget Ownership & P&L Accountability Full ownership of the operations budget, cost management, productivity optimisation, and resource allocation. Responsible for the Profit & Loss (P&L) performance of the manufacturing area, identifying opportunities to improve margin, reduce waste, and increase throughput without compromising quality or compliance. Influence with Senior Leadership Operate as a key strategic partner to the Site Leadership Team, providing data-driven insights and recommendations. Attend leadership forum, driving alignment between operational capabilities and commercial goals. Communicate effectively across cross-functional teams, including Quality, Supply Chain, Engineering, and Commercial. Build a high-performing, future-ready operations team. Actively identify high-potential talent, drive engagement, and develop clear career pathways aligned with organisational needs. Champion learning & development initiatives, fostering a culture of continuous improvement, ownership, and professional growth at all levels. Ensure workforce planning supports current and future business demands, balancing technical expertise, regulatory compliance, and leadership capabilities. Ensure implementation and adherence to statutory and site EHS & Quality Compliance standards, taking a zero-tolerance approach to non-conformance. Monitor performance levels through measured KPI's, developing and executing improvement plans where KPI's are off target. Decision making considering the best interests of the company as a whole, not necessarily the best decision for the Factory & Site. Out of hours contact may be necessary to delivery your role as a 24/7 business. The experience we're looking for Leadership skills with the ability to motivate and engage a team. Innovative problem solving and decision making skills. Strong communication skills are essential. Experience of delivering against SLAs and KPIs Good IT literacy Educated to Degree level or equivalent with 3-5 years experience in manufacturing roles or HNC / HND with 3-5 years manufacturing production management experience. (Desirable) 3-5 years experience in a FMCG operation (Essential) NEBOSH or IOSH certification and knowledge and application of UK statutory requirements (Desirable) Knowledge & application of regulatory requirements within a Healthcare manufacturing environment or equivalent (Desirable) Knowledge & application of regulatory requirements around controlled drugs, injectable/sterile manufacturing is desirable. (Desirable) Knowledge & application of Continuous Improvement tools; Six Sigma Green/Black Belt, DMAIC, PDCA, & Gemba Walks What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Hays Technology
Proposition Manager - Personal Investing
Hays Technology Bank, Hampshire
Your new company An opportunity has arisen to join one of the UK's leading investment houses, who specialise in providing low-cost investment platforms to personal investors. They offer direct access to their own range of funds and focus heavily on simplicity and cost-efficiency. The organisation offer a range of tax-efficient products including Stocks & Shares, ISA's and personal pensions (SIPPS), making it well-suited to UK investors prioritising retirement planning and consistent market-based growth. Your new role A Proposition Manager is required to join the organisation to work in their Personal Investing business. The Proposition Manager will play a pivotal role in shaping, analysis and executing the client proposition for the retail investment business. Bridging strategic analysis with offer execution, contributing directly to the roadmap and performance outcomes. The Proposition Manager will work cross-functionally across various business areas, including client experience, marketing, technology and product teams, to provide analysis and proposition development of the UKPI client proposition. Key responsibilities will include: Analyse complex data to generate actionable insights, ensuring data quality and clear, compelling storytelling. Conduct ongoing market, industry, and competitive intelligence to inform strategic planning and leadership updates. Translate market trends and customer needs into proposition improvements and feature opportunities. Support proposition development by conducting strategic analysis and generating actionable insights, taking full ownership of delivering the resulting changes. Monitor the performance of the retail client proposition and identify opportunities for continuous improvement. Collaborate cross-functionally across CX, Operations, Technology, Marketing, Finance, and Legal to shape and deliver new propositions and changes. Support roadmap development and execution through research, analysis, and effective stakeholder engagement. What you'll need to succeed Proven experience in strategy, proposition development or product management within financial services (desirable - D2C platforms) Strong communication, stakeholder management and interpersonal skills Strong analytical skills and ability to synthesise complex data into clear insights. Effective collaborator with the ability to establish credibility quickly Delivery focused with a hands-on approach Strategic and proactive thinker with the ability to see the big picture. Degree-level education (preferable) What you'll get in return Competitive salary (around 75K but possibly negotiable for the right candidate) 20% performance bonus 10,500 Partnership bonus Several other benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 27, 2026
Full time
Your new company An opportunity has arisen to join one of the UK's leading investment houses, who specialise in providing low-cost investment platforms to personal investors. They offer direct access to their own range of funds and focus heavily on simplicity and cost-efficiency. The organisation offer a range of tax-efficient products including Stocks & Shares, ISA's and personal pensions (SIPPS), making it well-suited to UK investors prioritising retirement planning and consistent market-based growth. Your new role A Proposition Manager is required to join the organisation to work in their Personal Investing business. The Proposition Manager will play a pivotal role in shaping, analysis and executing the client proposition for the retail investment business. Bridging strategic analysis with offer execution, contributing directly to the roadmap and performance outcomes. The Proposition Manager will work cross-functionally across various business areas, including client experience, marketing, technology and product teams, to provide analysis and proposition development of the UKPI client proposition. Key responsibilities will include: Analyse complex data to generate actionable insights, ensuring data quality and clear, compelling storytelling. Conduct ongoing market, industry, and competitive intelligence to inform strategic planning and leadership updates. Translate market trends and customer needs into proposition improvements and feature opportunities. Support proposition development by conducting strategic analysis and generating actionable insights, taking full ownership of delivering the resulting changes. Monitor the performance of the retail client proposition and identify opportunities for continuous improvement. Collaborate cross-functionally across CX, Operations, Technology, Marketing, Finance, and Legal to shape and deliver new propositions and changes. Support roadmap development and execution through research, analysis, and effective stakeholder engagement. What you'll need to succeed Proven experience in strategy, proposition development or product management within financial services (desirable - D2C platforms) Strong communication, stakeholder management and interpersonal skills Strong analytical skills and ability to synthesise complex data into clear insights. Effective collaborator with the ability to establish credibility quickly Delivery focused with a hands-on approach Strategic and proactive thinker with the ability to see the big picture. Degree-level education (preferable) What you'll get in return Competitive salary (around 75K but possibly negotiable for the right candidate) 20% performance bonus 10,500 Partnership bonus Several other benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Michael Page
Product Marketing Manager - Saas
Michael Page City, Manchester
The Product Marketing Manager - Saas role focuses on developing and executing GTM strategies to promote products effectively. This position is ideal for candidates with a strong understanding of marketing practices and product positioning from a Tech / Saas background. Client Details The company is an SME Saas provider in central Manchester, providing software solutions to mainly public sector customers. They are based in an accessible central Manchester location, offering hybrid working. Description The key responsibilities for the Product Marketing Manager - Saas role will include: Develop and implement product marketing strategies to support business objectives. Collaborate with cross-functional teams to align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights to improve outcomes. Support the sales team with marketing materials and product knowledge. Stay updated on industry developments to ensure competitive positioning. Profile A successful Product Marketing Manager should have: Proven experience in a Product Marketing Executive, or Product Marketing role within Saas, IT, Technology. 3+ years experience in Marketing. Demonstrable record of launching new products to UK markets. Strong understanding of GTM strategies within the tech sector. Strong understanding of product positioning and branding strategies. Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. Excellent communication and collaboration skills. Ability to manage multiple projects and meet deadlines effectively. Knowledge of digital marketing tools and analytics platforms. A degree in marketing, business, or a related field is preferred. Job Offer On offer for the Product Marketing Manager - Saas role: A competitive salary up to 45,000 per annum. Hybid Working - 3 days in office, 2 from home. Opportunities for professional growth and development within the Technology industry. A collaborative and innovative work environment. Comprehensive benefits package to support work-life balance. This is a fantastic opportunity for a Product Marketing Manager to make a meaningful impact. If you are ready to take the next step in your career, apply today!
Feb 27, 2026
Full time
The Product Marketing Manager - Saas role focuses on developing and executing GTM strategies to promote products effectively. This position is ideal for candidates with a strong understanding of marketing practices and product positioning from a Tech / Saas background. Client Details The company is an SME Saas provider in central Manchester, providing software solutions to mainly public sector customers. They are based in an accessible central Manchester location, offering hybrid working. Description The key responsibilities for the Product Marketing Manager - Saas role will include: Develop and implement product marketing strategies to support business objectives. Collaborate with cross-functional teams to align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights to improve outcomes. Support the sales team with marketing materials and product knowledge. Stay updated on industry developments to ensure competitive positioning. Profile A successful Product Marketing Manager should have: Proven experience in a Product Marketing Executive, or Product Marketing role within Saas, IT, Technology. 3+ years experience in Marketing. Demonstrable record of launching new products to UK markets. Strong understanding of GTM strategies within the tech sector. Strong understanding of product positioning and branding strategies. Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. Excellent communication and collaboration skills. Ability to manage multiple projects and meet deadlines effectively. Knowledge of digital marketing tools and analytics platforms. A degree in marketing, business, or a related field is preferred. Job Offer On offer for the Product Marketing Manager - Saas role: A competitive salary up to 45,000 per annum. Hybid Working - 3 days in office, 2 from home. Opportunities for professional growth and development within the Technology industry. A collaborative and innovative work environment. Comprehensive benefits package to support work-life balance. This is a fantastic opportunity for a Product Marketing Manager to make a meaningful impact. If you are ready to take the next step in your career, apply today!
Barker Ross
Marketing Manager
Barker Ross City, Leeds
Marketing Manager Location: Leeds, LS9 Salary: 40,000 - 47,000 We are seeking a talented Marketing Manager to join a leading manufacturer and supplier in the stainless steel and industrial components sector. The company prides itself on delivering high-quality products to a wide range of clients across the construction and manufacturing industries. As Marketing Manager, you will play a pivotal role in driving brand awareness, engagement, and lead generation through integrated campaigns, digital marketing, events, and internal communications. You will also own and optimise the Salesforce CRM, supporting sales alignment and pipeline growth. Key Responsibilities: Plan, execute, and monitor product and brand marketing campaigns across multiple channels to drive awareness, engagement, and lead generation. Take ownership of Salesforce CRM, managing campaigns, workflows, lead nurture programmes, and reporting to maximise lead conversion and pipeline contribution. Develop and implement digital marketing strategies, including website, SEO/SEM, email marketing, and paid advertising campaigns. Oversee social media strategy and content creation across LinkedIn, Instagram, and other platforms to grow audience engagement and strengthen brand authority. Work closely with Sales to ensure marketing leads are qualified, nurtured, and effectively contribute to pipeline growth. Plan and deliver exhibitions, trade shows, and industry events to strengthen market presence and generate leads. Conduct market research, competitor analysis, and reporting to inform continuous improvement and strategy development. Support internal communications and ensure marketing documentation, campaign records, and CRM data are accurate and up to date. What We're Looking For: Minimum of 3 years' marketing experience, ideally within manufacturing or construction. Proven success in digital marketing, social media, email campaigns, content creation, and CRM management. Strong project management skills with the ability to prioritise multiple initiatives in a fast-paced environment. Analytical mindset with the ability to interpret performance data and provide actionable insights. Creative thinker with excellent communication and interpersonal skills. Experience with Salesforce CRM and email marketing platforms; familiarity with Spotler is advantageous. Basic skills in design tools such as Canva or Photoshop. Ability to travel occasionally for events, trade shows, and site visits. Benefits: Competitive salary within the range 40,000 - 47,000. Opportunity to lead marketing initiatives in a growing, sector-leading business. Collaborative and dynamic work environment with opportunities for career progression. Exposure to a diverse range of marketing disciplines, from digital campaigns to events and internal communications. If you are a strategic and creative marketer looking to make a tangible impact in a well-established manufacturing business, we would love to hear from you. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
Marketing Manager Location: Leeds, LS9 Salary: 40,000 - 47,000 We are seeking a talented Marketing Manager to join a leading manufacturer and supplier in the stainless steel and industrial components sector. The company prides itself on delivering high-quality products to a wide range of clients across the construction and manufacturing industries. As Marketing Manager, you will play a pivotal role in driving brand awareness, engagement, and lead generation through integrated campaigns, digital marketing, events, and internal communications. You will also own and optimise the Salesforce CRM, supporting sales alignment and pipeline growth. Key Responsibilities: Plan, execute, and monitor product and brand marketing campaigns across multiple channels to drive awareness, engagement, and lead generation. Take ownership of Salesforce CRM, managing campaigns, workflows, lead nurture programmes, and reporting to maximise lead conversion and pipeline contribution. Develop and implement digital marketing strategies, including website, SEO/SEM, email marketing, and paid advertising campaigns. Oversee social media strategy and content creation across LinkedIn, Instagram, and other platforms to grow audience engagement and strengthen brand authority. Work closely with Sales to ensure marketing leads are qualified, nurtured, and effectively contribute to pipeline growth. Plan and deliver exhibitions, trade shows, and industry events to strengthen market presence and generate leads. Conduct market research, competitor analysis, and reporting to inform continuous improvement and strategy development. Support internal communications and ensure marketing documentation, campaign records, and CRM data are accurate and up to date. What We're Looking For: Minimum of 3 years' marketing experience, ideally within manufacturing or construction. Proven success in digital marketing, social media, email campaigns, content creation, and CRM management. Strong project management skills with the ability to prioritise multiple initiatives in a fast-paced environment. Analytical mindset with the ability to interpret performance data and provide actionable insights. Creative thinker with excellent communication and interpersonal skills. Experience with Salesforce CRM and email marketing platforms; familiarity with Spotler is advantageous. Basic skills in design tools such as Canva or Photoshop. Ability to travel occasionally for events, trade shows, and site visits. Benefits: Competitive salary within the range 40,000 - 47,000. Opportunity to lead marketing initiatives in a growing, sector-leading business. Collaborative and dynamic work environment with opportunities for career progression. Exposure to a diverse range of marketing disciplines, from digital campaigns to events and internal communications. If you are a strategic and creative marketer looking to make a tangible impact in a well-established manufacturing business, we would love to hear from you. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Michael Page
Senior Product Marketing Manager
Michael Page
The role will have responsibility for developing strategic product marketing plans and working closely with key senior stakeholders. You will help to guide insight led product strategy & communicates effectively the market positioning, product messaging and competitive differentiation. Client Details Leading travel business with global presence, HQ in London Description Identify and develop product positioning and messaging that uniquely differentiates solutions. Create collateral, presentations, videos, and training materials to communicate the value proposition of solutions internally and/or externally. Work with all internal teams, and external Tech Partners/Suppliers to plan the market launch of new products and high value releases and manage the cross functional implementation of the GTM plan. Work with various teams - including sales, account management, customer success, training, operations, deployment, enablement, brand marketing and PR - to broadcast message to the market, across the organisation, and our partner community. Support the Brand marketing strategy and programs that create interest for solutions in all market segments. Represent the company at industry events, conferences, trade shows, webinars. Profile Deep knowledge of the product marketing lifecycle, with 7+ years experience in a mid-senior product marketing position Experience working with a range of senior stakeholders, and working closely with sales & Customer Success teams Ability to use analytics and insights to identify opportunities, to drive business improvements across all channels Ability to manage multiple projects at the same time in fast paced environment Strong skills in both team management but also senior stakeholder management, and ability to influence and negotiate Experience working with non-physical product, a tech background would be ideal Cross boarder / multi-market exposure - ideally working with the American market Job Offer Competitive salary, up to 85,000 Hybrid working in London office Great benefits package, including 10% bonus based on personal and company performance
Feb 27, 2026
Full time
The role will have responsibility for developing strategic product marketing plans and working closely with key senior stakeholders. You will help to guide insight led product strategy & communicates effectively the market positioning, product messaging and competitive differentiation. Client Details Leading travel business with global presence, HQ in London Description Identify and develop product positioning and messaging that uniquely differentiates solutions. Create collateral, presentations, videos, and training materials to communicate the value proposition of solutions internally and/or externally. Work with all internal teams, and external Tech Partners/Suppliers to plan the market launch of new products and high value releases and manage the cross functional implementation of the GTM plan. Work with various teams - including sales, account management, customer success, training, operations, deployment, enablement, brand marketing and PR - to broadcast message to the market, across the organisation, and our partner community. Support the Brand marketing strategy and programs that create interest for solutions in all market segments. Represent the company at industry events, conferences, trade shows, webinars. Profile Deep knowledge of the product marketing lifecycle, with 7+ years experience in a mid-senior product marketing position Experience working with a range of senior stakeholders, and working closely with sales & Customer Success teams Ability to use analytics and insights to identify opportunities, to drive business improvements across all channels Ability to manage multiple projects at the same time in fast paced environment Strong skills in both team management but also senior stakeholder management, and ability to influence and negotiate Experience working with non-physical product, a tech background would be ideal Cross boarder / multi-market exposure - ideally working with the American market Job Offer Competitive salary, up to 85,000 Hybrid working in London office Great benefits package, including 10% bonus based on personal and company performance
Hays Specialist Recruitment Limited
Senior Portfolio Manager
Hays Specialist Recruitment Limited
Your new company We are seeking a highly analytical and commercially minded Portfolio Manager to join our Investment & Corporate Banking division. The successful candidate will oversee the performance, risk exposure, and strategic development of client portfolios, ensuring alignment with internal risk appetite, regulatory expectations, and business objectives. This role requires strong financial modelling capabilities, credit analysis experience, and the ability to work collaboratively with relationship teams, risk, and senior leadership. Your new role Portfolio Oversight & Performance Management Monitor the financial performance and risk profile of assigned client portfolios, including corporate, infrastructure, and structured finance exposures. Conduct ongoing portfolio analysis to identify trends, early warning signals, and opportunities to optimise risk-adjusted returns. Prepare and present regular reporting to senior management on portfolio quality, profitability, capital usage, and exposure concentrations. Risk & Credit Management Partner with Credit Risk to ensure accurate risk grading, timely reviews, and adherence to lending policies. Assess counterparty performance, covenant compliance, and external market factors impacting portfolio risk. Recommend risk mitigation strategies such as refinancing, restructuring, hedging, or exposure reduction. Strategic Portfolio Planning Support the development of business strategy through portfolio insights, stress-testing, scenario modelling, and sector analysis. Collaborate with Origination and Product teams to guide capital allocation and target sectors aligned with growth objectives. Contribute to development of portfolio frameworks, KPIs, and credit appetite parameters. Analysis & Reporting Build and maintain financial models to analyse portfolio performance and forecast future scenarios. Prepare management information (MI) packs, regulatory reports, and internal reviews. Assist in implementing portfolio tools and data enhancements to improve monitoring and decision-making. What you'll need to succeed Experience in portfolio management, credit risk, investment banking, structured finance, or related fields. Strong financial modelling and analytical skills, with proficiency in Excel and familiarity with financial statements. Ability to interpret complex credit structures and evaluate risk. Knowledge of banking regulations (e.g., Basel frameworks, capital and liquidity rules) is desirable. Strong communication skills with the ability to present insights to senior stakeholders. Highly organised, detail-oriented, and comfortable working in a fast-paced environment. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Feb 27, 2026
Full time
Your new company We are seeking a highly analytical and commercially minded Portfolio Manager to join our Investment & Corporate Banking division. The successful candidate will oversee the performance, risk exposure, and strategic development of client portfolios, ensuring alignment with internal risk appetite, regulatory expectations, and business objectives. This role requires strong financial modelling capabilities, credit analysis experience, and the ability to work collaboratively with relationship teams, risk, and senior leadership. Your new role Portfolio Oversight & Performance Management Monitor the financial performance and risk profile of assigned client portfolios, including corporate, infrastructure, and structured finance exposures. Conduct ongoing portfolio analysis to identify trends, early warning signals, and opportunities to optimise risk-adjusted returns. Prepare and present regular reporting to senior management on portfolio quality, profitability, capital usage, and exposure concentrations. Risk & Credit Management Partner with Credit Risk to ensure accurate risk grading, timely reviews, and adherence to lending policies. Assess counterparty performance, covenant compliance, and external market factors impacting portfolio risk. Recommend risk mitigation strategies such as refinancing, restructuring, hedging, or exposure reduction. Strategic Portfolio Planning Support the development of business strategy through portfolio insights, stress-testing, scenario modelling, and sector analysis. Collaborate with Origination and Product teams to guide capital allocation and target sectors aligned with growth objectives. Contribute to development of portfolio frameworks, KPIs, and credit appetite parameters. Analysis & Reporting Build and maintain financial models to analyse portfolio performance and forecast future scenarios. Prepare management information (MI) packs, regulatory reports, and internal reviews. Assist in implementing portfolio tools and data enhancements to improve monitoring and decision-making. What you'll need to succeed Experience in portfolio management, credit risk, investment banking, structured finance, or related fields. Strong financial modelling and analytical skills, with proficiency in Excel and familiarity with financial statements. Ability to interpret complex credit structures and evaluate risk. Knowledge of banking regulations (e.g., Basel frameworks, capital and liquidity rules) is desirable. Strong communication skills with the ability to present insights to senior stakeholders. Highly organised, detail-oriented, and comfortable working in a fast-paced environment. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Braxfield Recruitment Limited
Head of Compliance
Braxfield Recruitment Limited Letchworth Garden City, Hertfordshire
Our Client, a leading Housing Association in Hertfordshire requires an Assistant Director of Compliance to lead the team managing all compliance streams including Fire on a 12 month FTC. This is a hybrid role offering £79,840 on a 12 month FTC The Assistant Director of Compliance role The Assistant Director Compliance will be responsible for managing and delivering a robust and fully auditable property compliance service across all owned and managed assets. They will ensure the housing association meets all statutory and best practice policy requirements across servicing, inspection and update regimes. Key Accountabilities: Full ownership and accountability for compliance service provision making the best use of resource to meet corporate and directorate objectives. Full responsibility for the Compliance budget, challenging spend, monitoring financial performance and improving cost effectiveness. A leader and advocate in driving value for money. Ensure compliance with all statutory health and safety requirements relating to the safe operation of buildings, and working practices of staff, such as CDM, H&S at Work, Building Safety Act, Fire Safety Act, etc, also adhering to all policies and procedures. Develop, influence and drive managers to perform in a commercially astute manner, driving business performance and productivity. Ensure that all compliance areas have robust and up to date policies, procedures, plans, and systems covering all aspects of work and minimising risk. Provide reports and detailed department insights, KPIs and other information to the Executive Director of Property Use data and insight to drive decision making, identifying opportunities for improvement. Promoting and driving a focus on customer satisfaction and welfare across the operation that positively impacts performance and Tenant Satisfaction Measures. Act as an escalation point for high level/complex complaints both Property and cross departmental, ensuring prompt resolution and damage limitation. Ensure M&E contracts are procured, mobilised, and managed effectively to meet our repairs and compliance standards. Provide professional senior management support to all direct reports ensuring robust supervision across the function, developing line management skills in line with our competence framework and values. If this sounds of interest then please send an up-to-date copy of your CV and a member of the Braxfield Team will be in touch to provide more information.
Feb 27, 2026
Full time
Our Client, a leading Housing Association in Hertfordshire requires an Assistant Director of Compliance to lead the team managing all compliance streams including Fire on a 12 month FTC. This is a hybrid role offering £79,840 on a 12 month FTC The Assistant Director of Compliance role The Assistant Director Compliance will be responsible for managing and delivering a robust and fully auditable property compliance service across all owned and managed assets. They will ensure the housing association meets all statutory and best practice policy requirements across servicing, inspection and update regimes. Key Accountabilities: Full ownership and accountability for compliance service provision making the best use of resource to meet corporate and directorate objectives. Full responsibility for the Compliance budget, challenging spend, monitoring financial performance and improving cost effectiveness. A leader and advocate in driving value for money. Ensure compliance with all statutory health and safety requirements relating to the safe operation of buildings, and working practices of staff, such as CDM, H&S at Work, Building Safety Act, Fire Safety Act, etc, also adhering to all policies and procedures. Develop, influence and drive managers to perform in a commercially astute manner, driving business performance and productivity. Ensure that all compliance areas have robust and up to date policies, procedures, plans, and systems covering all aspects of work and minimising risk. Provide reports and detailed department insights, KPIs and other information to the Executive Director of Property Use data and insight to drive decision making, identifying opportunities for improvement. Promoting and driving a focus on customer satisfaction and welfare across the operation that positively impacts performance and Tenant Satisfaction Measures. Act as an escalation point for high level/complex complaints both Property and cross departmental, ensuring prompt resolution and damage limitation. Ensure M&E contracts are procured, mobilised, and managed effectively to meet our repairs and compliance standards. Provide professional senior management support to all direct reports ensuring robust supervision across the function, developing line management skills in line with our competence framework and values. If this sounds of interest then please send an up-to-date copy of your CV and a member of the Braxfield Team will be in touch to provide more information.
Nicholas Associates
Export Sales Manager
Nicholas Associates
Position: Export Sales Manager Salary: c 60K + company car/car allowance + bonus Work Arrangement: Fully Remote We are looking for an experienced Business Development professional with experience in export markets. You will be responsible for managing international sales activities, developing strategies to increase export sales, and maintaining relationships with clients and distributors worldwide. You will have a proven track record in business development, excellent communication skills and a deep understanding of the export market and related regulations. Key Responsibilities: Sales strategy development: create and implement effective sales strategies to drive sales growth in line with company goals Market Research: Conduct thorough market research to identify potential markets and customer needs, adapting strategies accordingly Client Relationships: Build and maintain strong relationships with international clients, distributors, and partners ensuring customer satisfaction and loyalty Contract negotiation: Negotiate contracts, pricing and terms with international customers, optimising pricing strategies to maximise profitability Compliance and documentation: Ensure compliance with international trade regulations, customs requirements and handle all necessary documentation for exporting products Performance Reporting: Provide regular reports and updates to senior management on export sales performance, market insights and strategic recommendations Collaborate with marketing to develop effective promotional materials Analyse market trends and competitors You will have: Proven work experience in business development in export markets Successful previous experience developing sales strategies and targets Strong business sense and industry expertise in international trade and export Excellent written and verbal communication Able to travel abroad Experience in the manufacturing sector Experience in the Defence Industry Knowledge and understanding of the steel industry Experience in selling to the U.S. market About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Feb 27, 2026
Full time
Position: Export Sales Manager Salary: c 60K + company car/car allowance + bonus Work Arrangement: Fully Remote We are looking for an experienced Business Development professional with experience in export markets. You will be responsible for managing international sales activities, developing strategies to increase export sales, and maintaining relationships with clients and distributors worldwide. You will have a proven track record in business development, excellent communication skills and a deep understanding of the export market and related regulations. Key Responsibilities: Sales strategy development: create and implement effective sales strategies to drive sales growth in line with company goals Market Research: Conduct thorough market research to identify potential markets and customer needs, adapting strategies accordingly Client Relationships: Build and maintain strong relationships with international clients, distributors, and partners ensuring customer satisfaction and loyalty Contract negotiation: Negotiate contracts, pricing and terms with international customers, optimising pricing strategies to maximise profitability Compliance and documentation: Ensure compliance with international trade regulations, customs requirements and handle all necessary documentation for exporting products Performance Reporting: Provide regular reports and updates to senior management on export sales performance, market insights and strategic recommendations Collaborate with marketing to develop effective promotional materials Analyse market trends and competitors You will have: Proven work experience in business development in export markets Successful previous experience developing sales strategies and targets Strong business sense and industry expertise in international trade and export Excellent written and verbal communication Able to travel abroad Experience in the manufacturing sector Experience in the Defence Industry Knowledge and understanding of the steel industry Experience in selling to the U.S. market About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Manpower UK Ltd
Finance Student ( Industrial Placement)
Manpower UK Ltd Kingston Upon Thames, London
Manpower are currently seeking Finance Student (Industrial Placement), to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position will be based in Kingston upon Thames, Surrey. This full-time temporary role is for 12 Months, and ideally to start on 22nd June 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 26,107.50 per annum. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Your Future Employer Unilever is one of the world's leading suppliers of Food, Beauty and Wellbeing, Home, and Personal Care products with sales in over 190 countries and reaching 3.4 billion consumers daily. Founded in Port Sunlight (Wirral) in 1929 by Lord Lever, Unilever has more than 400 brands found in homes around the world, including Dove, TRESemm , Lynx, Lifebuoy, Shea Moisture, Hellman's, Persil, Domestos, Marmite, Graze, Vaseline, Sure, Colman's and Pot Noodle. Our goal is to deliver best-in-class performance with market making, unmissably superior brands. From our earliest days Unilever has been at the forefront of change always striving towards making a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'Brightening everyday life for all'. What do we look for? It might come as a surprise, but we don't have a specific discipline requirement, so you don't have to have a background in finance or economics. We're looking for strong analytical ability, ambition, a talent for influencing people, and a real desire to comprehend how a business operates and succeeds. Dedication and commitment go a long way. With a strong performance culture, challenging goals, and continuous feedback, we will help you in achieving your potential in an inclusive environment. You will thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. First-hand experience- it's the fastest way to learn. Students must have completed the penultimate year of their undergraduate degree by the time they start their placement and be returning to study after their placement. Our Finance Industrial Placements are a chance to showcase your thinking and skills, with total encouragement from a line manager and a buddy. What could your day-to-day role include (depending on your role)? Working in either a local or global role with a broad range of cross-functional stakeholders. Driving performance by ensuring our resources are driving sustainable and profitable growth. Analysing data to bring impactful insights to the business teams. Developing communication and storytelling skills to translate finance for non-finance partners to drive meaningful actions. Delivering short-term plans, whilst also working on the longer-term strategic horizon Identify fuel for growth opportunities and drive them through to delivery. Budgetary and controlling exposure. Learn about our Profit & Loss and Balance Sheet and how we use these to make decisions Learning how to use business tools such as Excel, Power BI, and PowerPoint to a professional standard. Some of our positions you could be allocated to include: Global Finance Business Partner - Beauty & Wellbeing Finance Business Partner - Foods Personal Care Brand Finance Procurement Finance Skills required include: Accounting and Reporting Prioritisation Stakeholder management Effective communication Microsoft Office skills (Excel, Outlook, Word, PowerPoint) Please note, that at Unilever, we have development programmes, the skills below are skills that would be good to have at the beginning however you will develop them over the course of the 12 months. What support will you receive? A dedicated buddy to help you onboard and learn about the business. An experienced Line Manager to develop your knowledge and understanding across the year. Connections with the Graduates (UFLPs) who can share helpful tips on how to be successful at Unilever. Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
Feb 26, 2026
Seasonal
Manpower are currently seeking Finance Student (Industrial Placement), to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position will be based in Kingston upon Thames, Surrey. This full-time temporary role is for 12 Months, and ideally to start on 22nd June 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 26,107.50 per annum. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Your Future Employer Unilever is one of the world's leading suppliers of Food, Beauty and Wellbeing, Home, and Personal Care products with sales in over 190 countries and reaching 3.4 billion consumers daily. Founded in Port Sunlight (Wirral) in 1929 by Lord Lever, Unilever has more than 400 brands found in homes around the world, including Dove, TRESemm , Lynx, Lifebuoy, Shea Moisture, Hellman's, Persil, Domestos, Marmite, Graze, Vaseline, Sure, Colman's and Pot Noodle. Our goal is to deliver best-in-class performance with market making, unmissably superior brands. From our earliest days Unilever has been at the forefront of change always striving towards making a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'Brightening everyday life for all'. What do we look for? It might come as a surprise, but we don't have a specific discipline requirement, so you don't have to have a background in finance or economics. We're looking for strong analytical ability, ambition, a talent for influencing people, and a real desire to comprehend how a business operates and succeeds. Dedication and commitment go a long way. With a strong performance culture, challenging goals, and continuous feedback, we will help you in achieving your potential in an inclusive environment. You will thrive by gaining exposure to real business challenges where your energy and fresh thinking will have an impact. First-hand experience- it's the fastest way to learn. Students must have completed the penultimate year of their undergraduate degree by the time they start their placement and be returning to study after their placement. Our Finance Industrial Placements are a chance to showcase your thinking and skills, with total encouragement from a line manager and a buddy. What could your day-to-day role include (depending on your role)? Working in either a local or global role with a broad range of cross-functional stakeholders. Driving performance by ensuring our resources are driving sustainable and profitable growth. Analysing data to bring impactful insights to the business teams. Developing communication and storytelling skills to translate finance for non-finance partners to drive meaningful actions. Delivering short-term plans, whilst also working on the longer-term strategic horizon Identify fuel for growth opportunities and drive them through to delivery. Budgetary and controlling exposure. Learn about our Profit & Loss and Balance Sheet and how we use these to make decisions Learning how to use business tools such as Excel, Power BI, and PowerPoint to a professional standard. Some of our positions you could be allocated to include: Global Finance Business Partner - Beauty & Wellbeing Finance Business Partner - Foods Personal Care Brand Finance Procurement Finance Skills required include: Accounting and Reporting Prioritisation Stakeholder management Effective communication Microsoft Office skills (Excel, Outlook, Word, PowerPoint) Please note, that at Unilever, we have development programmes, the skills below are skills that would be good to have at the beginning however you will develop them over the course of the 12 months. What support will you receive? A dedicated buddy to help you onboard and learn about the business. An experienced Line Manager to develop your knowledge and understanding across the year. Connections with the Graduates (UFLPs) who can share helpful tips on how to be successful at Unilever. Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
Veterinary Software Customer Success Manager
IDEXX
The IDEXX Veterinary Software team is seeking our next Customer Success Manager . In this customer facing role you will play a critical part in managing and nurturing customer relationships to drive satisfaction, utilisation, and growth. With a focus on ezyVet customers, you'll work closely with the ezyVet product, support, and implementation teams, to ensure a seamless customer experience. Your focus will be on post-sales activities, supporting customers throughout their journey, and maximising the value they receive from ezyVet software and services. In the role of Customer Success Manager Customer Relationship Management: Develop and maintain strong relationships with assigned ezyVet corporate/key strategic accounts, acting as a trusted advisor and primary point of contact. Collaborate with Support teams, Product teams, Sales teams and where applicable wider IDEXX teams to understand customer objectives, challenges, and requirements, ensuring alignment with our solutions and services. Proactively engage with customers to identify opportunities and solve issues. Customer Success and Adoption: Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Develop and execute tailored customer success plans, driving product adoption, customer satisfaction, and value realisation. Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution. Be accountable for ongoing training, and provide resources to customers, ensuring they have the necessary knowledge and tools to maximise product utilisation. Support and Issue Resolution: Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and customer satisfaction. Track and provide summary documentation of support cases, feature requests and progress on bug fixes. Ensuring all relevant information is captured and shared with the customer and appropriate internal teams. Value and Expansion: Collaborate with VetSoft Sales teams to identify opportunities for expansion within assigned accounts. Conduct regular business reviews with customers to review performance metrics, provide insights, and identify areas for improvement. Demonstrate the value of our solutions to customers and support business cases for renewals and expansions. Customer Advocacy: Act as a customer advocate, gathering feedback and insights to drive enhancements and improvements. Serve as a liaison between customers and internal teams, effectively communicating customer needs, requirements, and feedback. Provide thoughtful and professional commentary regarding organisation updates, business realignment and contractual terms. What You Need to Succeed: 2+ years experience in ezyVet software Strong knowledge and understanding of customer needs, with the ability to establish and maintain a high level of customer trust and confidence. Solid analytical skills - ability to analyse problems, identify alternative solutions, and implement recommendations in support of customer success goals. Excellent verbal and written communication skills and presentation skills. Ability to present and explain information in a way that establishes rapport; persuades others; and gains understanding. Is able to establish commercial expectations with customers when discussing deployment of new products and services. Proven ability to drive customer adoption, satisfaction, and workflow optimisation. Experience in providing support and resolving customer issues in a timely manner. Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Feb 26, 2026
Full time
The IDEXX Veterinary Software team is seeking our next Customer Success Manager . In this customer facing role you will play a critical part in managing and nurturing customer relationships to drive satisfaction, utilisation, and growth. With a focus on ezyVet customers, you'll work closely with the ezyVet product, support, and implementation teams, to ensure a seamless customer experience. Your focus will be on post-sales activities, supporting customers throughout their journey, and maximising the value they receive from ezyVet software and services. In the role of Customer Success Manager Customer Relationship Management: Develop and maintain strong relationships with assigned ezyVet corporate/key strategic accounts, acting as a trusted advisor and primary point of contact. Collaborate with Support teams, Product teams, Sales teams and where applicable wider IDEXX teams to understand customer objectives, challenges, and requirements, ensuring alignment with our solutions and services. Proactively engage with customers to identify opportunities and solve issues. Customer Success and Adoption: Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Develop and execute tailored customer success plans, driving product adoption, customer satisfaction, and value realisation. Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution. Be accountable for ongoing training, and provide resources to customers, ensuring they have the necessary knowledge and tools to maximise product utilisation. Support and Issue Resolution: Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and customer satisfaction. Track and provide summary documentation of support cases, feature requests and progress on bug fixes. Ensuring all relevant information is captured and shared with the customer and appropriate internal teams. Value and Expansion: Collaborate with VetSoft Sales teams to identify opportunities for expansion within assigned accounts. Conduct regular business reviews with customers to review performance metrics, provide insights, and identify areas for improvement. Demonstrate the value of our solutions to customers and support business cases for renewals and expansions. Customer Advocacy: Act as a customer advocate, gathering feedback and insights to drive enhancements and improvements. Serve as a liaison between customers and internal teams, effectively communicating customer needs, requirements, and feedback. Provide thoughtful and professional commentary regarding organisation updates, business realignment and contractual terms. What You Need to Succeed: 2+ years experience in ezyVet software Strong knowledge and understanding of customer needs, with the ability to establish and maintain a high level of customer trust and confidence. Solid analytical skills - ability to analyse problems, identify alternative solutions, and implement recommendations in support of customer success goals. Excellent verbal and written communication skills and presentation skills. Ability to present and explain information in a way that establishes rapport; persuades others; and gains understanding. Is able to establish commercial expectations with customers when discussing deployment of new products and services. Proven ability to drive customer adoption, satisfaction, and workflow optimisation. Experience in providing support and resolving customer issues in a timely manner. Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Customer Success Manager
9fin Limited
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with the 9fin client base. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication. There is also a high degree of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your sales career. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Become a 9fin expert with a strong understanding of our products and services Partner with the account managers on specific client projects to drive and ensure growth within the accounts Become the voice of the client when delivering on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and events Maintain up to date records of client interactions via our CRM Requirements Minimum 2 years of relevant account management or Customer Success experience (Capital Markets, B2B Sales or Business Development) A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community A track record of managing & growing a book of enterprise clients (min $1m+ book of business) Ability to plan and prioritise important tasks and work with accuracy and attention to detail Effective written and verbal communication skills conveying messages accurately and concisely Team player, but also able to work effectively alone (help is always at hand if you need though!) Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive salary benchmarked at 75-90th% of market Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we've made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world's biggest financial institutions. We driven and ambitious sales and account management professionals to help us break into new markets, launch brand new product lines and unlock 9fin's massive potential. It's a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!" 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Feb 26, 2026
Full time
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with the 9fin client base. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication. There is also a high degree of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your sales career. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Become a 9fin expert with a strong understanding of our products and services Partner with the account managers on specific client projects to drive and ensure growth within the accounts Become the voice of the client when delivering on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and events Maintain up to date records of client interactions via our CRM Requirements Minimum 2 years of relevant account management or Customer Success experience (Capital Markets, B2B Sales or Business Development) A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community A track record of managing & growing a book of enterprise clients (min $1m+ book of business) Ability to plan and prioritise important tasks and work with accuracy and attention to detail Effective written and verbal communication skills conveying messages accurately and concisely Team player, but also able to work effectively alone (help is always at hand if you need though!) Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive salary benchmarked at 75-90th% of market Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we've made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world's biggest financial institutions. We driven and ambitious sales and account management professionals to help us break into new markets, launch brand new product lines and unlock 9fin's massive potential. It's a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!" 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.

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