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Trainee Night Shift IT Operator Night Shift Role Launch Your Career in IT Operations & Managed Services Are you technically minded, eager to learn, and looking for an opportunity to build a career in technology and operations? We are looking for Trainee Night Shift IT Operators to join our growing Operations team and play a key role in supporting critical customer systems around the clock. This is a fantastic entry point into the world of IT Operations, where you will receive hands-on experience monitoring enterprise systems, troubleshooting issues, and supporting a wide range of client environments. If you enjoy problem-solving, thrive in a fast-paced environment, and take pride in doing things right, we would love to hear from you. What You Will Be Doing As a Trainee Night Shift Operator, you will be responsible for helping ensure our customers systems remain available, secure, and performing at their best. Key responsibilities include: Monitoring servers, networks, applications, and backup systems. Identifying issues and escalating them in line with established procedures. Creating detailed support tickets within Jira. Performing proactive system checks using industry-leading monitoring tools. Logging and managing incidents accurately and efficiently. Following operational procedures and processes to a high standard. Carrying out tape movements and associated operational tasks. Producing and distributing daily operational reports. You will gain exposure to a range of technologies and platforms, including SolarWinds, WhatsUp Gold, Control-M, BMC Patrol, Halcyon, and various Windows and server environments. What We Are Looking For We are less concerned about extensive experience and more interested in finding individuals with the right attitude, aptitude, and willingness to learn. You will be successful if you have: GCSEs, A-Levels, or equivalent qualifications. Good IT and computer skills. Experience working as part of a team. Excellent written and verbal communication skills. Strong attention to detail and the ability to follow detailed procedures. The ability to remain calm and focused under pressure. A flexible approach to work, including providing shift cover when needed. The Qualities That Matter We are looking for people who: Learn new technologies quickly and enjoy developing their technical knowledge. Manage their time effectively and stay organised. Communicate clearly and professionally. Listen actively and work collaboratively with colleagues and customers. Why Join Us? This is more than just a night shift role. It is an opportunity to build valuable technical experience within a supportive team environment. You will gain exposure to enterprise-scale systems, develop highly transferable skills, and create a strong foundation for a long-term career in IT Operations, Service Desk, Infrastructure, or Technical Support. If you are ready to start your journey in technology and want to be part of a team that keeps critical services running 24/7, we would love to hear from you. Apply today and take the first step towards an exciting career in IT Operations.

IT Manager Glasgow or Edinburgh (Hybrid - 3 days office / 2 from home) Up to 56,500 This is a role for someone who wants to own IT, not just maintain it. You'll lead a small team and take responsibility for how IT actually works across the business day-to-day, making sure people are supported, systems run properly, and nothing critical falls over. But equally, this isn't just about keeping the lights on. The expectation is that you'll come in, spot where things can be better, and improve them. It's a hands-on environment. You'll still be close to the tech, stepping in on more complex issues, shaping how the Microsoft stack is used, and making practical decisions around infrastructure, security and user access. If you enjoy being the person people rely on when something tricky arises, you'll thrive here. There's real scope to make an impact. The business is growing, so IT needs to keep pace. That means tightening processes, introducing more automation, improving controls, and making sure everything from onboarding users to managing access and devices is done properly and consistently. You'll work closely with the wider business to make sure IT supports what they're trying to achieve, not slows it down. A big part of the role is balancing two things well: running a smooth operation today while gradually improving it for tomorrow. About you: Experience leading or mentoring a small IT team Strong hands-on experience with: Microsoft 365 Azure Active Directory / Entra ID Background in IT infrastructure / IT operations (not just support desk) Comfortable acting as a technical escalation point Experience improving process, service delivery, or controls Some PowerShell or automation experience This role suits someone who's either already an IT Manager but still likes being hands-on, or a strong Senior Engineer ready to take that next step and own a function. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Senior Information Services Manager - Dorset (on-site) - 36,000- 42,000 We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation. This is a hands-on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support. What You'll Be Doing Overseeing the day-to-day running of IT systems across multiple sites, Managing infrastructure including networks, servers, devices, and cloud platforms Leading on system upgrades, migrations and wider technical projects Taking ownership of IT security, data protection and disaster recovery planning Managing and improving service desk processes, including ticketing and workflows Working with third-party suppliers and managing contracts and performance Supporting and mentoring a small T team, helping develop skills and capability Working closely with stakeholders to identify improvements and support business needs What We're Looking For Strong background in a senior ICT / infrastructure role Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune) Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP Experience managing service management tools (e.g. Jira Service Management or similar) Understanding of IT security, data protection and compliance Comfortable managing projects and balancing multiple priorities Strong communication skills - able to deal with both technical and non-technical people Nice to Have Experience working across multiple sites or in a similar environment Exposure to MIS platforms Scripting or automation skills (e.g. PowerShell) Experience within education environment If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are seeking an experienced Power BI Developer to join us for a 12 month fixed-term period , working on key projects within our Everyday Excellence programme. In this role, you will design, build and deploy interactive analytics and dashboards in Microsoft Power BI, converting enterprise data into meaningful insights for business stakeholders. You ll collaborate with data engineers, business analysts and business users to deliver high-impact visualisations, adhering to code, governance and user adoption standards. The successful candidate will have a proactive mindset and identify opportunities for improvement, anticipate user needs, and suggest enhancements. You ll be detail-oriented and able to think at an executive level, translating complex data into clear insights. Whilst working under tight deadlines in a fast-moving programme environment, you ll operate collaboratively and use your communication skills liaise with technical and non-technical stakeholders. This role is part of Technology & Information where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. This is an agile working role, based out of our Coventry office 2-4 times per month. What you'll achieve Engage with business stakeholders and Business Analysts to gather and clarify reporting requirements, KPIs, data sources and user stories. Develop and maintain Power BI dashboards, reports and scorecards that deliver actionable insights to users across operational, tactical and executive levels. Build robust data models in Power BI: define tables, relationships, hierarchies, measures using DAX, performance optimisation, data refresh strategy. Ensure data accuracy, consistency and integrity - reconcile Power BI outputs with source systems, data warehouses, and business rules. Implement role-based security (row-level security, workspace permissions) in the Power BI service. Apply visual design best practices, including layout, interactivity, filter/slicer design, performance considerations, drill-throughs, mobile-ready views. Work with the Data Engineering team to ensure data pipelines, data marts and warehouses deliver appropriate and performant data. Monitor and optimise report performance (data refresh, query performance, caching, incremental loads). Document technical designs, data flows, reporting specifications, user guides and training materials. Conduct user acceptance testing (UAT) and incorporate feedback to refine reports. Support the change-management and training programme: deliver training sessions, create quick-start guides, address user queries in early adoption phase. Maintain, enhance and decommission reports as required; maintain a backlog ofenhancements and defects; ensure version control. Stay current with Power BI features, analytics trends and provide recommendations for continuous improvement. What you'll bring Essential skills Deep expertise in Microsoft Power BI (Desktop, Service, gateways, workspace management) and strong skills in DAX and data modelling. Solid experience of working with large/complex data sets, writing optimised queries, understanding performance impacts. Strong understanding of data warehousing concepts, star schemas, ETL/data ingestion, and relational database systems (e.g., SQL Server, Azure SQL, or equivalent). Experience with role-based security/row-level security in Power BI. Good visualisation design sense: knowledge of UX, best practices in dashboards, filters/slicers, mobile vs desktop views. Familiarity with cloud platforms (e.g., Azure, Power BI Premium/Embedded) Certification (e.g., Microsoft Certified: Data Analyst Associate) is advantageous. Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

IT Support Engineer (Weekend Shift 4 day working week) We are recruiting for an IT Support Engineer to support our customers. You will be based at our head office in Whiteley. You will sit with our knowledgeable Service Desk when at head office, who will fully support you in your day to day. You will be utilising your excellent and prompt customer support skills and will represent Tailor Made Technologies in a professional and courteous manner over the phone, email and face to face. This role operates on a 4-day working week, Friday through Monday (preferred) or Saturday through Tuesday, with working hours of 8:00am to 6:00pm. Weekend shifts (Saturday and Sunday) are worked from home, with weekdays based at the office in Whiteley. Who is Tailor Made Technologies Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Benefits of working for Tailor Made Technologies: A competitive salary Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Birthday day Flexi Health plan cover IT Purchasing Scheme Company Pension Free onsite parking and a brilliant breakout room which provides a free breakfast and a pool table Duties and Responsibilities of our IT Support Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, face to face, or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the service desk team leader in managing our service desk to deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs and KPIs. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record of achieving. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today with an up-to-date CV.

Electrical Engineer Leicester c£40k - £45k neg dep exp Our Leicester based client has been established for more than a century and are recognised as global market leaders in the design and manufacture of niche electrical solutions, and as a result of continued success and an ongoing programme of strategic growth, are now seeking to recruit an experienced and enthusiastic Electrical Engineer to complement their skilled and professional team. Reporting to the Engineering Manager, the successful Electrical Engineer candidate will support the engineering team in their industrial product range, contributing to the design of electrical equipment for industrial applications and implementing electrical best practices, adhering to industry standards, and collaborating with the design team to create innovative solutions, so it is essential that you will demonstrate hands-on design experience and a solid grasp of both electrical and mechanical engineering principles. Core duties for this varied and challenging Electrical Engineer role will include (but not be limited to): Reviewing design requirements and producing design calculations and associated production documentation as well as design calculations and corresponding paperwork to manufacture designs. Approving drawings, BOM's and other design information issued for manufacture, and participating in R&D and product testing as required. Selecting electrical components for use in control systems Creating 3D models (primarily sheet metal parts) and assemblies, issuing designs for manufacture through engineering drawings and supplementary documentation. Carry out detailed electrical design work including design verification testing as required, and both reviewing and approving design information from other team members whilst ensuring adherence to relevant quality systems (primarily ISO 9001), including using Engineering Change Notifications (ECNs) to document changes. Conducting technical investigations, perform RCA and initiating corrective actions as required, and providing technical support to Production, Sales, Service, and Customer Support departments as required. Delivering projects on schedule and within budget whilst managing your complex workload efficiently, and ensuring compliance with applicable design, regulatory, and industry standards, and identifying and applying new industry-wide processes within the business where beneficial. To be considered for this exceptional opportunity within a market leading global manufacturing and supply environment, it is envisaged the successful candidate will demonstrate at least 4 years' experience in an electrical design position and realistically be qualified to HND level or above (or QBE) in an electrical engineering discipline. You will be familiar with CE marking processes and DFMEA and possess proven experience in designing electrical equipment and/or machinery along with comprehensive skills and experience in the use of Autodesk Inventor and Autocad . With solid experience in the use of the MS Suite of packages and exceptional communication skills at all levels, working knowledge of mechanical engineering practices (ie materials, FEA, fixings, fabrication etc) and of designing MV assemblies and utilising HV test techniques will prove distinctly advantageous. Contact the Electrical Team at Premier Technical Recruitment on or email your cv in confidence to for further details.

Recruitment Consultant Location: Central Bristol Salary: £30,(Apply online only) - £40,(Apply online only) DOE + Uncapped Commission About Us Interaction Recruitment is one of the UK's leading independent recruitment agencies, delivering a professional and consultative service to both clients and candidates. We provide a rewarding working environment, excellent career development opportunities and a culture that promotes success from within. The Opportunity We are seeking an experienced Recruitment Consultant to join our successful Bristol office. This is an exciting opportunity for a motivated and commercially driven individual with strong market knowledge who is looking to take ownership of a thriving Industrial desk. You'll be encouraged to bring your own ideas, develop your client base and contribute to the continued success of a high-performing team. In return, we offer a competitive salary, uncapped commission structure, excellent benefits and regular incentive schemes throughout the year. Key Responsibilities Manage, develop and grow a temporary and permanent Industrial recruitment desk. Source, interview and place candidates into a wide range of industrial roles. Build and maintain strong relationships with both new and existing clients. Identify new business opportunities within the local Industrial market. Deliver exceptional service to clients and candidates throughout the recruitment process. Work collaboratively within a supportive and successful team environment. About You To be successful in this role, you will have: Previous recruitment experience. knowledge of the South West and South Wales Industrial market. A highly motivated, sales-driven approach with a passion for achieving targets. Excellent organisational and time-management skills. Strong communication and relationship-building abilities. A proactive attitude with excellent attention to detail. A professional, articulate and well-presented manner. The ability to work effectively in a fast-paced environment. What's on Offer? Competitive salary of £30,(Apply online only) - £40,(Apply online only) (depending on experience). Uncapped commission structure. Excellent employee benefits package. Regular incentives and rewards throughout the year. Genuine career progression opportunities. Supportive team culture within a high-performing office. A business that actively promotes from within. Please note: All applicants must hold a full, current UK driving licence. If you're looking for a long-term career with a company that invests in its people and rewards success, we'd love to hear from you. Apply today or contact Elliot on (phone number removed) or email via (url removed) for more information. INDTB

Microsoft Dynamics 365 Support Engineer (Business Central) Position Description At CGI, you'll play a key role in ensuring critical business systems remain reliable, efficient, and ready to support client success. In your role as a Microsoft Dynamics 365 Support Engineer (Business Central), you'll be part of a collaborative and forward-thinking team, you'll help optimise Microsoft Dynamics 365 Business Central environments, resolve complex challenges, and drive continuous improvement across finance and operational processes. You'll have the opportunity to take ownership of meaningful work, contribute innovative solutions, and help deliver measurable outcomes that support business transformation. Working alongside talented colleagues and stakeholders, you'll be empowered to develop your expertise while making a tangible impact on both client operations and the future success of our business. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Whilst this is a hybrid position, but you will be expected to work from CGI and client offices in Nottingham 2 days a week. Your future duties and responsibilities In this role, you will be responsible for supporting and enhancing Microsoft Dynamics 365 Business Central, ensuring users receive a high-quality service and that business-critical processes operate effectively. You'll act as a trusted point of contact for incidents and service requests, working closely with finance teams, stakeholders, and technical partners to diagnose issues, implement solutions, and maintain system performance. You'll have the opportunity to take ownership of service delivery, contribute to ongoing platform improvements, and help shape a proactive support function. Working within an agile environment, you'll support upgrades, analyse new platform releases, and identify opportunities to improve user experience, operational efficiency, and business outcomes. Supported by a collaborative team, you'll be encouraged to share ideas, develop your expertise, and make a lasting contribution to the success of the service. Key responsibilities: • Support & Resolve - Manage incidents and service requests relating to Microsoft Dynamics 365 Business Central within agreed service levels. • Investigate & Troubleshoot - Diagnose functional, process, and data-related issues across finance and operational modules. • Prioritise & Communicate - Monitor support queues, provide timely updates, and maintain strong stakeholder engagement. • Escalate & Coordinate - Work with development partners and third-line teams to resolve complex technical issues. • Analyse & Improve - Review Business Central Wave releases and implement fixes or enhancements where required. • Collaborate & Optimise - Partner with finance and business teams to improve system utilisation and operational effectiveness. • Test & Validate - Support testing activities for upgrades, patches, and new functionality. • Document & Share Knowledge - Maintain support documentation, knowledge articles, and operational procedures. • Identify & Enhance - Recognise recurring issues and recommend improvements to processes, systems, and support practices. • Coach & Support Users - Contribute to user training and knowledge-sharing initiatives. Required qualifications to be successful in this role To succeed in this role, you'll bring hands-on experience supporting Microsoft Dynamics 365 Business Central within an application support, service desk, or operational support environment. You'll combine strong analytical and problem-solving skills with excellent communication abilities, enabling you to work effectively with both technical and non-technical stakeholders. A proactive, customer-focused approach and a commitment to continuous improvement will help you thrive in this collaborative and fast-paced environment. Essential qualifications and experience: • You should have experience supporting Microsoft Dynamics 365 Business Central. • Experience working within application support, service desk, or managed service environments. • Strong analytical, troubleshooting, and problem-solving skills. • Excellent communication and stakeholder management capabilities. • Proven ability to prioritise workloads and manage multiple competing tasks. • Experience working within Agile frameworks and ceremonies. • Strong attention to detail and commitment to delivering high-quality support. • Ability to remain calm and effective under pressure. Desirable qualifications and experience: • Understanding of finance and accounting principles. • Experience supporting Dynamics 365 CRM Customer Engagement (CE). • Knowledge of integrations and interfaces between Dynamics 365 CRM CE and Business Central. • Exposure to ITIL service management practices. • Experience supporting retail, manufacturing, distribution, or professional services environments. • Microsoft certifications relating to Dynamics 365 Business Central. • Demonstrated interest in continuous improvement and service optimisation. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Maintenance & Compliance Manager Location: North Walsham Salary: £65,000 + Package Days (37.5 hours) This is not a maintenance manager role where you inherit a well-oiled machine. This is a role where you build it, shape it, and own it. Sitting on the Senior Leadership Team, you ll take full accountability for engineering standards, asset care, and compliance across a complex, high-volume manufacturing site with the autonomy to raise the bar and leave a legacy. Why this role stands out True ownership you define the maintenance strategy, not just execute it SLT influence a seat at the table with real decision-making authority Build & shape a function develop structure, capability, and standards Balance of strategy + hands-on credibility not a desk-only leadership role Long-term impact asset reliability, compliance, and culture sit with you What you ll be accountable for: Maintenance & Compliance Manager You ll lead the entire engineering and asset care function, with responsibility for both people and performance. Own and deliver the site-wide Asset Care strategy Set and enforce engineering standards, compliance, and safe systems of work Lead HSE performance with a zero-accident mindset Drive a data-led maintenance culture through CMMS and KPI ownership Take full ownership of engineering compliance, audits, and statutory requirements Lead CAPEX, projects, and installation of new production capability Manage and develop a multi-layer engineering team, including: Shift Asset Care Technicians Compliance Team Leader Project Engineer Process Engineering capability Control maintenance budgets, spend, and long-term asset planning Partner closely with operations, planning, finance, and senior stakeholders What we re looking for: Maintenance & Compliance Manager This role needs more than a good maintenance manager it needs a leader who can set direction and hold standards. Proven experience in a senior maintenance or engineering leadership role Strong background in manufacturing or industrial environments Deep understanding of engineering compliance, audits, and statutory requirements Experience leading multi-disciplinary teams through structure and change Solid technical foundation (mechanical, electrical, or both) Track record of delivering projects, CAPEX, and continuous improvement Able to operate confidently at senior leadership level What s on offer £65,000 salary 33 days holiday 6% pension Private medical (including dental) Death in service (2x salary) But more importantly: A role with real ownership, visibility, and progression potential The reality of the role This is a site with opportunity not perfection. If you re motivated by: Raising standards Building teams Creating structure where it s needed Leaving a lasting impact You ll thrive here. If you re looking for: A steady-state environment Minimal challenge Or a purely strategic role without hands-on leadership This won t be the right fit. If you re ready to step into a role where engineering, compliance, and performance sit firmly in your hands, apply now.

Think Specialist Recruitment are delighted to be working with a long standing client of ours based within the Watford area. This leading organisation have an exciting opportunity for a strong Sales Support Administrator to join their team. This position would suit someone who is used to working within a busy environment, someone who can handle a varied workload, as well as someone who has a high level of attention to detail and great communication skills. This person will be responsible for providing administrative support, creating reports, working within a great and busy team. Salary - 36,225 plus great benefits including 24 days holiday rising to 28, enhanced pension scheme and more This working hours are Monday - Friday 9am-5pm - hybrid working after training Some of the duties will include: Working with the Account Development team with administrative duties Create and supply weekly order and delivery reports in line with requirements Schedule, run and provide monthly reduction reports, including forward planning month on month Produce and upload 3rd party reports where required for customers Developing and managing deduction reports for customer accounts Setting up and managing changes to deduction reports Assisting in resolving reporting issues Working with internal teams such as Finance to ensure accurate reporting and consistent communication with customers Documenting any agreed changes with customers in relation to their contracts Completion of P46's for relevant customers for accurate and timely reporting to HMRC Working well as part of the team The suitable candidate: Previous experience within a similar sort of position Strong administration experience Great communication skills on all levels High level of attention to detail Strong organisational skills Previous experience with Excel is desirable A willingness to learn Great team player Must be local to the Watford area Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Burton upon Trent 32,000 - 35,000 DOE Our client is a leading supplier of heavy equipment and machinery, providing industry-leading products and aftersales support across the UK. They are looking for a Hire Controller to join their busy Burton upon Trent team. This is a fast-paced role where you'll be the first point of contact for customers, coordinating engineers and ensuring service requests and breakdowns are managed efficiently. The Role As a Hire Controller, you'll be responsible for: Handling incoming customer calls and emails. Logging breakdowns and service requests. Scheduling and coordinating field service engineers. Managing engineer diaries and workloads. Keeping customers updated on job progress. Raising service documentation and job records. Liaising with internal departments to ensure jobs are completed efficiently. Prioritising urgent breakdowns and allocating resources accordingly. Delivering excellent customer service at all times. What We're Looking For Previous experience as a Hire Controller, Service Controller, Service Coordinator, Scheduler or similar. Strong organisational and planning skills. Excellent communication skills. Ability to manage multiple tasks in a busy environment. Good IT skills, including Microsoft Office. A customer-focused approach. Desirable Experience within plant, construction, agricultural, engineering or commercial vehicle sectors. Experience coordinating field-based engineers. SAP experience (advantageous but not essential). Salary & Benefits 32,000 - 35,000 per annum depending on experience. Monday to Thursday: 8:00am - 5:00pm. Friday rotational half-day finish. 40-hour working week. Company pension. 25 days holiday plus bank holidays. Ongoing training and development. Free onsite parking. Stable and supportive working environment. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Are you eager to make a significant impact in a role that combines operational excellence with innovative technology? A leading company in the industrial services and Facilities Management space is seeking an Inhouse Consultant LeadecOS / CAFM Specialist based in Coventry (with travel across UK sites). This is not a pure IT or systems administrator role; it is a dynamic blend of CAFM system management, process improvement, user training, and data analysis. As this market leader expands its hard FM and technical services footprint, you will serve as the UK subject matter expert, driving the deployment and optimisation of a newly launched, custom platform to transform service delivery nationwide. The Role As the Inhouse Consultant CAFM Specialist, you ll: Lead System Implementation & Rollout: Spearhead system deployments across the UK, gathering business requirements, configuring the platform to optimise workflows, and ensuring total alignment with global standards. Drive Operational Improvement: Partner closely with site managers and operational teams to improve business processes, maximise system utilisation, and support the seamless mobilisation of new contracts and sites. Deliver User Support & Training: Act as the primary point of contact for system queries, conducting comprehensive training for managers, helpdesk teams, and administrators while producing clear user guides and documentation. Manage Data & Advanced Reporting: Maintain rigorous data quality across multiple sites, analysing operational trends and leveraging advanced Excel tools (such as Pivot Tables, Power Query, and complex formulas) to deliver actionable insights. You To be successful in the role of In-house Consultant CAFM Specialist, you ll bring: Operational CAFM Expertise: Strong operational awareness and practical experience supporting CAFM, field service, or service management systems from an operations standpoint, rather than a purely IT infrastructure angle. Relevant experience is desirable: Experience in CAFM , FM systems managers, helpdesk managers/team leaders, mobilisation managers with CAFM exposure, or FM operations professionals with exceptional systems knowledge. Advanced Data & Technical Skills: High proficiency in Microsoft Excel to manage structured datasets. Familiarity with Salesforce, project implementation, or exposure to industrial/hard services is highly desirable. Excellent Stakeholder Management: Superior communication skills to seamlessly bridge the gap between UK operations and European stakeholders. Mobility & Flexibility: A full UK driving license and a willingness to travel regularly to support a diverse site portfolio spanning Coventry, Solihull, Birmingham, Warrington, Hinkley, Crewe. What's in it for you? This role offers significant autonomy as the UK lead for the platform, providing a unique opportunity to shape how a major CAFM application develops across the business. You will benefit from a highly collaborative structure, reporting directly to the UK Head of Engineering & Projects. The position offers: A basic salary of £50,000 (with flexibility up to £60,000 for the right candidate). A £5,000 car allowance and a performance-related bonus scheme worth up to 20% . A balanced 37.5-hour working week with hybrid arrangements (typically 3 days on-site/2 days WFH, with more site presence required during critical mobilisations). Direct influence on high-profile operational projects that enhance business efficiency. Apply Now! To apply for the position of Inhouse Consultant LeadecOS / CAFM Specialist, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now, so don t miss your chance to secure this impactful role!

Door Canvasser - £600 £1200+ per Week Unlimited Commission Immediate Start Earn Big. Work Outdoors. Build a Real Career. Are you confident, outgoing, and ready to earn serious money while working in a fast-paced, energetic environment? At TWC Home Improvements, we specialise in high-quality windows, doors, and stunning living spaces including conservatories, orangeries, and extensions. We re expanding rapidly and looking for ambitious individuals to join us as Door Canvassers with real opportunities to grow. The Role Working outdoors across Wiltshire & Oxfordshire Engaging with homeowners and promoting our products Booking appointments for our professional sales team Representing a fast-growing, ambitious brand No hard selling - your job is to create opportunities, not close deals. The Money £600 £1200+ per week realistic earnings Uncapped commission no limit on what you can earn Self-employed with full flexibility Daily cash incentives Monthly competitions & bonuses The Perks Driver roles available Additional basic pay for drivers using their own vehicle Fuel card provided Work locally typically within 1 hour of Swindon Real Career Progression We don t just hire canvassers - we build teams. Opportunities to progress into Team Leader roles Ongoing development and support Be part of a company that promotes from within The Lifestyle Out in the fresh air - not stuck behind a desk High-energy, sociable team environment Full training provided - no experience needed Fast-paced, rewarding role where effort = earnings What We re Looking For Clean, professional appearance Confident, friendly, and approachable Strong communication skills Eagerness to learn and succeed Self-motivated with a winning attitude Customer service experience is an advanta Why TWC? This is more than just a job - it s a chance to take control of your income, build confidence, and grow into something bigger. If you ve got the drive, we ve got the platform. Apply now for this Door Canvasser role and start earning and building your future with TWC Home Improvements. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Senior Infrastructure Engineer Position Description CGI is helping shape the future of secure defence technology through the delivery of innovative, mission-critical infrastructure solutions. As an Infrastructure Engineer, you will play a key role in supporting the deployment of a new on-premises cloud platform for the MOD, helping to deliver resilient, secure, and high-performing environments that enable operational success. Working alongside experienced technical specialists, you will have the opportunity to take ownership of complex infrastructure challenges, contribute to meaningful outcomes, and support the successful delivery of a strategically important programme. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. The role is Hybrid with travel to our Leatherhead office in Surrey Your future duties and responsibilities In this role, you will join an established team delivering a secure on-premises cloud solution for the Ministry of Defence. You will support the design, build, configuration, and testing of critical infrastructure components, ensuring they meet operational and security requirements. Your expertise will help deliver a robust environment that supports both cloud-hosted applications and the wider user infrastructure, including servers, desktops, and local area networks. You will work closely with architects, project teams, clients, and technology partners to develop and implement infrastructure solutions aligned to business and technical objectives. Taking ownership of infrastructure design and operational readiness, you will contribute to strategic decisions while helping to maintain high standards of security, documentation, and service delivery. Key responsibilities: • Design & Deliver secure on-premises infrastructure solutions • Build & Configure servers, desktops, virtualisation platforms, and supporting services • Test & Validate infrastructure components against operational requirements • Harden & Secure environments to meet stringent security standards • Administer & Optimise Microsoft-based infrastructure technologies • Collaborate & Advise project teams, architects, vendors, and stakeholders • Create & Maintain technical documentation, standards, and templates • Support & Improve production, development, and test environments • Contribute & Influence infrastructure strategy and technology roadmaps • Troubleshoot & Resolve complex infrastructure issues Required qualifications to be successful in this role To succeed in this role, you will bring extensive infrastructure engineering experience gained within secure or highly regulated environments. You will possess strong Microsoft platform expertise, a proactive approach to problem solving, and the ability to design, implement, and support enterprise-scale infrastructure solutions. Experience working within defence or government environments would be highly advantageous. Essential qualifications and experience: • You should have 10+ years' experience in Wintel infrastructure engineering • Strong expertise in Active Directory and Group Policy administration • Proven experience administering Microsoft Hyper-V environments • Strong PowerShell scripting and automation skills • Experience implementing and supporting PKI solutions • Proven ability to design, build, and secure enterprise infrastructure • Experience working within highly secure or classified environments • Strong understanding of infrastructure security hardening principles • Excellent troubleshooting, documentation, and stakeholder engagement skills Desirable qualifications and experience: • Experience with Linux administration • Azure Stack Hub experience • Network design and implementation experience • Previous MOD or wider Defence sector experience • Understanding of hybrid cloud and on-premises cloud environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

IT Support Specialist IT support with real purpose. Work that matters. Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical from day-to-day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children s homes. We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment we want to hear from you. What You ll Own You will cover the full breadth of the SBCHL technology estate across six domains: Service Desk & First-Line Support • First point of contact for all IT support phone, email, chat and ticketing system • Log, categorise, prioritise and manage incidents to agreed SLAs • Triage and resolve remotely wherever possible; arrange on-site attendance where needed • Escalate unresolved issues and track them through to resolution Hardware, Software & Network Support • Install, configure and maintain desktops, laptops, servers, mobile devices and peripherals • Deploy and configure Windows 10/11, Microsoft 365 and business applications across the estate • Set up and maintain network infrastructure routers, switches, Meraki firewalls, Starlink and CCTV • Diagnose and resolve hardware, software and connectivity issues with lasting root-cause fixes ClearCare System Administration • Lead administrator for ClearCare children s social care management system across all modules and homes • Manage user access, account creation and deactivation, templates and reporting tools • Train new and existing staff; produce home-specific user guides and run refresher sessions • Document configurations, user procedures and training completion Asset Management, Joiners & Leavers • Maintain the asset register cradle-to-grave every laptop, mobile, CCTV and Starlink unit • Provision kit, licences and accounts within 24 hours of HR notification for all joiners • Suspend accounts same-day and recover kit within 7 days for all leavers Subscription, Licence & Vendor Management • Manage the full subscription portfolio Sona, Tribepad, Abacus, Claude, ClearCare, M365 and others • Liaise with vendors (Meraki, Starlink, BT, carriers) on performance, pricing and contracts • Maintain a renewal calendar 90 days forward; retire unused licences promptly Procurement, Finance & Documentation • Raise purchase orders and issue goods-received notes within 48 hours • Reconcile invoices monthly against the asset register and subscription log • Maintain accurate knowledge-base articles, user guides and incident records What We re Looking For You ll need: • Previous experience in an IT support, service desk or helpdesk environment, including 2nd-line or specialist work • Good working knowledge of Windows 10/11 and Microsoft 365, including M365 administration • Sound understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting • Experience using IT ticketing and service-management tools and managing work to SLAs • Experience administering or supporting line-of-business systems ClearCare or similar care/social-care systems is a strong advantage • Asset-management and vendor-management discipline, comfortable reconciling across multiple suppliers • Strong problem-solving skills and excellent verbal and written communication • Ability to manage multiple priorities in a fast-paced, multi-site environment • Full, clean UK driving licence and a calm, professional presence in sensitive care environments Desirable: • Experience with remote-support tools and MDM platforms • Familiarity with ITIL processes; ITIL Foundation certification • Experience with Meraki networking, WiFi, CCTV and Starlink infrastructure Working in a Care Environment This role operates in and around children s residential homes. You will be required to: • Hold an Enhanced DBS check • Maintain high standards of confidentiality at all times • Demonstrate an awareness of safeguarding responsibilities • Present as calm and professional around vulnerable young people and home staff These are not optional extras they are core to how we work. What We Offer Build Your Career • Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles • Ongoing learning and development through structured programmes and hands-on experience • Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported • 24/7 access to confidential support through our Employee Assistance Programme • OnDemand GP access • A strong team culture where people support each other day-to-day Work That Works for You • 28 days holiday (inclusive of bank holidays), increasing with service • Celebrate your birthday! • Wellbeing days to support staff when needed • Team-based working patterns Be Part of Something Bigger • Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities • A values-led organisation focused on making a genuine difference not just commercially, but socially The Essentials • Pension with NEST • Access to discounts via Sage Employee Benefits and Blue Light Card • Employee referral bonus scheme • Long service recognition awards • On-site parking (where available) • Relaxed dress code About Silver Birch Care (Holdings) Limited Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained

Schools IT Engineer Hillingdon / Beaconsfield (4 Days School Based / 1 Day Office Based) Up to 40,000 + Benefits We're working with a growing technology solutions provider delivering managed IT services, cloud, infrastructure, networking, and professional services to schools across the UK. With a strong reputation for customer service and technical expertise, the business acts as a trusted technology partner to a number of Primary and Secondary Schools, supporting both teaching and administrative staff with their day-to-day IT requirements and long-term technology strategies. This is a fantastic opportunity for an experienced IT Engineer who enjoys building relationships with users and becoming a valued part of the school environment. You'll be responsible for providing onsite technical support, managing escalations, supporting projects, and ensuring schools receive a high level of service across their IT infrastructure. Why apply: School-focused role: Become a trusted IT resource supporting Primary and Secondary Schools Varied technical exposure: Work across Microsoft 365, Windows Server, networking, cloud, and end-user technologies Project involvement: Support upgrades, deployments, migrations, and infrastructure improvements Autonomy & ownership: Take responsibility for customer environments and build long-term relationships with key stakeholders Career development: Ongoing training, certifications, and progression opportunities within a growing technology business Established MSP: Join a supportive team with strong technical resources and long-standing education sector relationships What we're looking for: Education sector experience: Previous experience supporting Primary and/or Secondary Schools, either directly within a school environment or through an MSP, IT services provider, or similar organisation supporting education customers Microsoft expertise: Strong knowledge of Microsoft 365, Windows Desktop Operating Systems, Microsoft Office, and Windows Server Networking knowledge: Understanding of WAN, LAN, and WLAN technologies Cloud & infrastructure experience: Comfortable supporting modern workplace, cloud, and infrastructure technologies Communication skills: Excellent communicator, able to build strong relationships with teaching staff, school leadership teams, and end users If you're an experienced IT Engineer with a background supporting schools and enjoy combining technical expertise with customer engagement, this role offers excellent variety, autonomy, and the opportunity to become a trusted technology partner within the education sector.

The Opportunity Amentum is the Design and Engineering partner for Sellafield under the PPP (Programme and Project Partners). This is a 20-year arrangement to deliver 7bn of major projects. We are looking to recruit high value expertise from across regulated and comparable sectors to work in a collaborative environment. PPP is delivering major projects, site wide improvements and provision of supporting services. PPP is an exciting model to work in with Four world class organisations who have come together as one team, to create a clean and safe environment for future generations. The programme arrangement is set to deliver 7bn worth of major projects creating a lasting legacy through the long-term partnerships. We are continually recruiting high value expertise from across regulated and comparable sectors to work in a collaborative environment. PPP is continually delivering major projects over the next couple of decades, so there are lots of opportunities to develop your careers with a leading multinational company that put people first. Being part of the PPP Team offers a unique opportunity to cultivate change and creativity in engineering, safety, and delivery solutions in one of the most complex industrial sites in the UK, if not the world. The Project The Sellafield Product & Residue Store (SPRS) Retreatment Plant (SRP) Project will provide a facility that receives Special Nuclear Material (SNM) from existing stores across the Sellafield site and processes it into a form suitable for safe and secure storage until 2120. The Role We are currently recruiting a Senior Mechanical Engineer to support the team in Warrington. As a Senior Mechanical Engineer you will produce design deliverables that provide a fit-for-purpose integrated solution which meets specified requirements, including validation and verification, and that preserve the design intent and align with the plant configuration, as appropriate. You will also ensure the design solution is able to be manufactured, constructed, commissioned, handed over, put into operation, maintained and decommissioned. As a Senior Mechanical Engineer , other responsibilities could include: Providing support to resolution of manufacturing, inspection, and test Technical Queries/production permits/concessions. Managing and directing designers in delivery of mechanical plant and equipment drawings and documents. Show knowledge of plant layout, set up, installation and alignment of plant and equipment and machinery for works test, integrated test, and site installation. Writing & checking works test requirement documentation and Integrated works test documents for Plant, Equipment, and machinery. Interaction with CE&I engineers will be required to ensure complete multi-disciplinary interactions are addressed. As a Senior Mechanical Engineer , you will already have: Experience in design and integration of machines in accordance with the SoMSR. Experience and working knowledge of CDM, SoMSR, PUWER & LOLER Experience in the use of Auto desk inventor. Experience in the use of Auto desk vault Basis or Vault Pro (file management). Familiar with GPS ISO (BS 8888) Degree qualified in Mechanical Engineering or equivalent (e.g. HNC/HND with significant experience) in engineering discipline Attained/ or working towards chartered or incorporated status with a recognised professional body (e.g. IMechE) Experience of highly regulated environments would be advantageous

Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

DV Cleared End User Computing Technical Lead 720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 Months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and lifecycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return 720 Per Day, Inside IR35 6 Months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

The Service Desk Administrator is the first point of contact for all IT queries across the business, playing a vital role in keeping day-to-day operations running smoothly. Working in a fast-paced service desk environment, you ll troubleshoot and resolve a broad range of 1st line technical issues remotely, while managing tickets from initial query through to resolution. This is a hands-on, varied role where no two days are the same combining daily user support with opportunities to contribute to process improvements and gain exposure to the latest network, cloud, and infrastructure technologies, all while collaborating closely with wider service delivery teams. Key Responsibilities: Experience working in a 1st line support role Provide first-line technical support to users via phone, email, and in-person. Manage and prioritise service requests and incidents using a ticketing system. Escalate complex issues to higher-level support teams as necessary. Collaborate with other IT team members to ensure seamless service delivery. First point of contact for all queries from staff. Identify and carry out remote 'first time fixes' on a variety of network and software solutions. This will include varied tasks from password changes through to data restoration, printer, and software application rollout. Process improvement - proactive involvement in the continued development of new and established procedures. Service delivery - working with other service delivery teams to ensure that Service Level Agreement (SLA) targets are met. Maintain a professional and effective working relationship with customers and work colleagues Stay up to date with the latest technology trends and best practices. Skills and Experiences: Experience of troubleshooting with Laptops/Desktops/Printers Knowledge of Windows systems - Windows Client OS Office365 / Microsoft packages Some server experience would also be beneficial. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Customer-focused with a commitment to providing high-quality service. What we offer A competitive salary and benefits package An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.