398 jobs found

Microsoft Dynamics 365 Support Engineer (Business Central) Position Description At CGI, you'll play a key role in ensuring critical business systems remain reliable, efficient, and ready to support client success. In your role as a Microsoft Dynamics 365 Support Engineer (Business Central), you'll be part of a collaborative and forward-thinking team, you'll help optimise Microsoft Dynamics 365 Business Central environments, resolve complex challenges, and drive continuous improvement across finance and operational processes. You'll have the opportunity to take ownership of meaningful work, contribute innovative solutions, and help deliver measurable outcomes that support business transformation. Working alongside talented colleagues and stakeholders, you'll be empowered to develop your expertise while making a tangible impact on both client operations and the future success of our business. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Whilst this is a hybrid position, but you will be expected to work from CGI and client offices in Nottingham 2 days a week. Your future duties and responsibilities In this role, you will be responsible for supporting and enhancing Microsoft Dynamics 365 Business Central, ensuring users receive a high-quality service and that business-critical processes operate effectively. You'll act as a trusted point of contact for incidents and service requests, working closely with finance teams, stakeholders, and technical partners to diagnose issues, implement solutions, and maintain system performance. You'll have the opportunity to take ownership of service delivery, contribute to ongoing platform improvements, and help shape a proactive support function. Working within an agile environment, you'll support upgrades, analyse new platform releases, and identify opportunities to improve user experience, operational efficiency, and business outcomes. Supported by a collaborative team, you'll be encouraged to share ideas, develop your expertise, and make a lasting contribution to the success of the service. Key responsibilities: • Support & Resolve - Manage incidents and service requests relating to Microsoft Dynamics 365 Business Central within agreed service levels. • Investigate & Troubleshoot - Diagnose functional, process, and data-related issues across finance and operational modules. • Prioritise & Communicate - Monitor support queues, provide timely updates, and maintain strong stakeholder engagement. • Escalate & Coordinate - Work with development partners and third-line teams to resolve complex technical issues. • Analyse & Improve - Review Business Central Wave releases and implement fixes or enhancements where required. • Collaborate & Optimise - Partner with finance and business teams to improve system utilisation and operational effectiveness. • Test & Validate - Support testing activities for upgrades, patches, and new functionality. • Document & Share Knowledge - Maintain support documentation, knowledge articles, and operational procedures. • Identify & Enhance - Recognise recurring issues and recommend improvements to processes, systems, and support practices. • Coach & Support Users - Contribute to user training and knowledge-sharing initiatives. Required qualifications to be successful in this role To succeed in this role, you'll bring hands-on experience supporting Microsoft Dynamics 365 Business Central within an application support, service desk, or operational support environment. You'll combine strong analytical and problem-solving skills with excellent communication abilities, enabling you to work effectively with both technical and non-technical stakeholders. A proactive, customer-focused approach and a commitment to continuous improvement will help you thrive in this collaborative and fast-paced environment. Essential qualifications and experience: • You should have experience supporting Microsoft Dynamics 365 Business Central. • Experience working within application support, service desk, or managed service environments. • Strong analytical, troubleshooting, and problem-solving skills. • Excellent communication and stakeholder management capabilities. • Proven ability to prioritise workloads and manage multiple competing tasks. • Experience working within Agile frameworks and ceremonies. • Strong attention to detail and commitment to delivering high-quality support. • Ability to remain calm and effective under pressure. Desirable qualifications and experience: • Understanding of finance and accounting principles. • Experience supporting Dynamics 365 CRM Customer Engagement (CE). • Knowledge of integrations and interfaces between Dynamics 365 CRM CE and Business Central. • Exposure to ITIL service management practices. • Experience supporting retail, manufacturing, distribution, or professional services environments. • Microsoft certifications relating to Dynamics 365 Business Central. • Demonstrated interest in continuous improvement and service optimisation. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Maintenance & Compliance Manager Location: North Walsham Salary: £65,000 + Package Days (37.5 hours) This is not a maintenance manager role where you inherit a well-oiled machine. This is a role where you build it, shape it, and own it. Sitting on the Senior Leadership Team, you ll take full accountability for engineering standards, asset care, and compliance across a complex, high-volume manufacturing site with the autonomy to raise the bar and leave a legacy. Why this role stands out True ownership you define the maintenance strategy, not just execute it SLT influence a seat at the table with real decision-making authority Build & shape a function develop structure, capability, and standards Balance of strategy + hands-on credibility not a desk-only leadership role Long-term impact asset reliability, compliance, and culture sit with you What you ll be accountable for: Maintenance & Compliance Manager You ll lead the entire engineering and asset care function, with responsibility for both people and performance. Own and deliver the site-wide Asset Care strategy Set and enforce engineering standards, compliance, and safe systems of work Lead HSE performance with a zero-accident mindset Drive a data-led maintenance culture through CMMS and KPI ownership Take full ownership of engineering compliance, audits, and statutory requirements Lead CAPEX, projects, and installation of new production capability Manage and develop a multi-layer engineering team, including: Shift Asset Care Technicians Compliance Team Leader Project Engineer Process Engineering capability Control maintenance budgets, spend, and long-term asset planning Partner closely with operations, planning, finance, and senior stakeholders What we re looking for: Maintenance & Compliance Manager This role needs more than a good maintenance manager it needs a leader who can set direction and hold standards. Proven experience in a senior maintenance or engineering leadership role Strong background in manufacturing or industrial environments Deep understanding of engineering compliance, audits, and statutory requirements Experience leading multi-disciplinary teams through structure and change Solid technical foundation (mechanical, electrical, or both) Track record of delivering projects, CAPEX, and continuous improvement Able to operate confidently at senior leadership level What s on offer £65,000 salary 33 days holiday 6% pension Private medical (including dental) Death in service (2x salary) But more importantly: A role with real ownership, visibility, and progression potential The reality of the role This is a site with opportunity not perfection. If you re motivated by: Raising standards Building teams Creating structure where it s needed Leaving a lasting impact You ll thrive here. If you re looking for: A steady-state environment Minimal challenge Or a purely strategic role without hands-on leadership This won t be the right fit. If you re ready to step into a role where engineering, compliance, and performance sit firmly in your hands, apply now.

Think Specialist Recruitment are delighted to be working with a long standing client of ours based within the Watford area. This leading organisation have an exciting opportunity for a strong Sales Support Administrator to join their team. This position would suit someone who is used to working within a busy environment, someone who can handle a varied workload, as well as someone who has a high level of attention to detail and great communication skills. This person will be responsible for providing administrative support, creating reports, working within a great and busy team. Salary - 36,225 plus great benefits including 24 days holiday rising to 28, enhanced pension scheme and more This working hours are Monday - Friday 9am-5pm - hybrid working after training Some of the duties will include: Working with the Account Development team with administrative duties Create and supply weekly order and delivery reports in line with requirements Schedule, run and provide monthly reduction reports, including forward planning month on month Produce and upload 3rd party reports where required for customers Developing and managing deduction reports for customer accounts Setting up and managing changes to deduction reports Assisting in resolving reporting issues Working with internal teams such as Finance to ensure accurate reporting and consistent communication with customers Documenting any agreed changes with customers in relation to their contracts Completion of P46's for relevant customers for accurate and timely reporting to HMRC Working well as part of the team The suitable candidate: Previous experience within a similar sort of position Strong administration experience Great communication skills on all levels High level of attention to detail Strong organisational skills Previous experience with Excel is desirable A willingness to learn Great team player Must be local to the Watford area Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Burton upon Trent 32,000 - 35,000 DOE Our client is a leading supplier of heavy equipment and machinery, providing industry-leading products and aftersales support across the UK. They are looking for a Hire Controller to join their busy Burton upon Trent team. This is a fast-paced role where you'll be the first point of contact for customers, coordinating engineers and ensuring service requests and breakdowns are managed efficiently. The Role As a Hire Controller, you'll be responsible for: Handling incoming customer calls and emails. Logging breakdowns and service requests. Scheduling and coordinating field service engineers. Managing engineer diaries and workloads. Keeping customers updated on job progress. Raising service documentation and job records. Liaising with internal departments to ensure jobs are completed efficiently. Prioritising urgent breakdowns and allocating resources accordingly. Delivering excellent customer service at all times. What We're Looking For Previous experience as a Hire Controller, Service Controller, Service Coordinator, Scheduler or similar. Strong organisational and planning skills. Excellent communication skills. Ability to manage multiple tasks in a busy environment. Good IT skills, including Microsoft Office. A customer-focused approach. Desirable Experience within plant, construction, agricultural, engineering or commercial vehicle sectors. Experience coordinating field-based engineers. SAP experience (advantageous but not essential). Salary & Benefits 32,000 - 35,000 per annum depending on experience. Monday to Thursday: 8:00am - 5:00pm. Friday rotational half-day finish. 40-hour working week. Company pension. 25 days holiday plus bank holidays. Ongoing training and development. Free onsite parking. Stable and supportive working environment. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Are you eager to make a significant impact in a role that combines operational excellence with innovative technology? A leading company in the industrial services and Facilities Management space is seeking an Inhouse Consultant LeadecOS / CAFM Specialist based in Coventry (with travel across UK sites). This is not a pure IT or systems administrator role; it is a dynamic blend of CAFM system management, process improvement, user training, and data analysis. As this market leader expands its hard FM and technical services footprint, you will serve as the UK subject matter expert, driving the deployment and optimisation of a newly launched, custom platform to transform service delivery nationwide. The Role As the Inhouse Consultant CAFM Specialist, you ll: Lead System Implementation & Rollout: Spearhead system deployments across the UK, gathering business requirements, configuring the platform to optimise workflows, and ensuring total alignment with global standards. Drive Operational Improvement: Partner closely with site managers and operational teams to improve business processes, maximise system utilisation, and support the seamless mobilisation of new contracts and sites. Deliver User Support & Training: Act as the primary point of contact for system queries, conducting comprehensive training for managers, helpdesk teams, and administrators while producing clear user guides and documentation. Manage Data & Advanced Reporting: Maintain rigorous data quality across multiple sites, analysing operational trends and leveraging advanced Excel tools (such as Pivot Tables, Power Query, and complex formulas) to deliver actionable insights. You To be successful in the role of In-house Consultant CAFM Specialist, you ll bring: Operational CAFM Expertise: Strong operational awareness and practical experience supporting CAFM, field service, or service management systems from an operations standpoint, rather than a purely IT infrastructure angle. Relevant experience is desirable: Experience in CAFM , FM systems managers, helpdesk managers/team leaders, mobilisation managers with CAFM exposure, or FM operations professionals with exceptional systems knowledge. Advanced Data & Technical Skills: High proficiency in Microsoft Excel to manage structured datasets. Familiarity with Salesforce, project implementation, or exposure to industrial/hard services is highly desirable. Excellent Stakeholder Management: Superior communication skills to seamlessly bridge the gap between UK operations and European stakeholders. Mobility & Flexibility: A full UK driving license and a willingness to travel regularly to support a diverse site portfolio spanning Coventry, Solihull, Birmingham, Warrington, Hinkley, Crewe. What's in it for you? This role offers significant autonomy as the UK lead for the platform, providing a unique opportunity to shape how a major CAFM application develops across the business. You will benefit from a highly collaborative structure, reporting directly to the UK Head of Engineering & Projects. The position offers: A basic salary of £50,000 (with flexibility up to £60,000 for the right candidate). A £5,000 car allowance and a performance-related bonus scheme worth up to 20% . A balanced 37.5-hour working week with hybrid arrangements (typically 3 days on-site/2 days WFH, with more site presence required during critical mobilisations). Direct influence on high-profile operational projects that enhance business efficiency. Apply Now! To apply for the position of Inhouse Consultant LeadecOS / CAFM Specialist, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now, so don t miss your chance to secure this impactful role!

Door Canvasser - £600 £1200+ per Week Unlimited Commission Immediate Start Earn Big. Work Outdoors. Build a Real Career. Are you confident, outgoing, and ready to earn serious money while working in a fast-paced, energetic environment? At TWC Home Improvements, we specialise in high-quality windows, doors, and stunning living spaces including conservatories, orangeries, and extensions. We re expanding rapidly and looking for ambitious individuals to join us as Door Canvassers with real opportunities to grow. The Role Working outdoors across Wiltshire & Oxfordshire Engaging with homeowners and promoting our products Booking appointments for our professional sales team Representing a fast-growing, ambitious brand No hard selling - your job is to create opportunities, not close deals. The Money £600 £1200+ per week realistic earnings Uncapped commission no limit on what you can earn Self-employed with full flexibility Daily cash incentives Monthly competitions & bonuses The Perks Driver roles available Additional basic pay for drivers using their own vehicle Fuel card provided Work locally typically within 1 hour of Swindon Real Career Progression We don t just hire canvassers - we build teams. Opportunities to progress into Team Leader roles Ongoing development and support Be part of a company that promotes from within The Lifestyle Out in the fresh air - not stuck behind a desk High-energy, sociable team environment Full training provided - no experience needed Fast-paced, rewarding role where effort = earnings What We re Looking For Clean, professional appearance Confident, friendly, and approachable Strong communication skills Eagerness to learn and succeed Self-motivated with a winning attitude Customer service experience is an advanta Why TWC? This is more than just a job - it s a chance to take control of your income, build confidence, and grow into something bigger. If you ve got the drive, we ve got the platform. Apply now for this Door Canvasser role and start earning and building your future with TWC Home Improvements. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Senior Infrastructure Engineer Position Description CGI is helping shape the future of secure defence technology through the delivery of innovative, mission-critical infrastructure solutions. As an Infrastructure Engineer, you will play a key role in supporting the deployment of a new on-premises cloud platform for the MOD, helping to deliver resilient, secure, and high-performing environments that enable operational success. Working alongside experienced technical specialists, you will have the opportunity to take ownership of complex infrastructure challenges, contribute to meaningful outcomes, and support the successful delivery of a strategically important programme. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. The role is Hybrid with travel to our Leatherhead office in Surrey Your future duties and responsibilities In this role, you will join an established team delivering a secure on-premises cloud solution for the Ministry of Defence. You will support the design, build, configuration, and testing of critical infrastructure components, ensuring they meet operational and security requirements. Your expertise will help deliver a robust environment that supports both cloud-hosted applications and the wider user infrastructure, including servers, desktops, and local area networks. You will work closely with architects, project teams, clients, and technology partners to develop and implement infrastructure solutions aligned to business and technical objectives. Taking ownership of infrastructure design and operational readiness, you will contribute to strategic decisions while helping to maintain high standards of security, documentation, and service delivery. Key responsibilities: • Design & Deliver secure on-premises infrastructure solutions • Build & Configure servers, desktops, virtualisation platforms, and supporting services • Test & Validate infrastructure components against operational requirements • Harden & Secure environments to meet stringent security standards • Administer & Optimise Microsoft-based infrastructure technologies • Collaborate & Advise project teams, architects, vendors, and stakeholders • Create & Maintain technical documentation, standards, and templates • Support & Improve production, development, and test environments • Contribute & Influence infrastructure strategy and technology roadmaps • Troubleshoot & Resolve complex infrastructure issues Required qualifications to be successful in this role To succeed in this role, you will bring extensive infrastructure engineering experience gained within secure or highly regulated environments. You will possess strong Microsoft platform expertise, a proactive approach to problem solving, and the ability to design, implement, and support enterprise-scale infrastructure solutions. Experience working within defence or government environments would be highly advantageous. Essential qualifications and experience: • You should have 10+ years' experience in Wintel infrastructure engineering • Strong expertise in Active Directory and Group Policy administration • Proven experience administering Microsoft Hyper-V environments • Strong PowerShell scripting and automation skills • Experience implementing and supporting PKI solutions • Proven ability to design, build, and secure enterprise infrastructure • Experience working within highly secure or classified environments • Strong understanding of infrastructure security hardening principles • Excellent troubleshooting, documentation, and stakeholder engagement skills Desirable qualifications and experience: • Experience with Linux administration • Azure Stack Hub experience • Network design and implementation experience • Previous MOD or wider Defence sector experience • Understanding of hybrid cloud and on-premises cloud environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

IT Support Specialist IT support with real purpose. Work that matters. Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical from day-to-day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children s homes. We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment we want to hear from you. What You ll Own You will cover the full breadth of the SBCHL technology estate across six domains: Service Desk & First-Line Support • First point of contact for all IT support phone, email, chat and ticketing system • Log, categorise, prioritise and manage incidents to agreed SLAs • Triage and resolve remotely wherever possible; arrange on-site attendance where needed • Escalate unresolved issues and track them through to resolution Hardware, Software & Network Support • Install, configure and maintain desktops, laptops, servers, mobile devices and peripherals • Deploy and configure Windows 10/11, Microsoft 365 and business applications across the estate • Set up and maintain network infrastructure routers, switches, Meraki firewalls, Starlink and CCTV • Diagnose and resolve hardware, software and connectivity issues with lasting root-cause fixes ClearCare System Administration • Lead administrator for ClearCare children s social care management system across all modules and homes • Manage user access, account creation and deactivation, templates and reporting tools • Train new and existing staff; produce home-specific user guides and run refresher sessions • Document configurations, user procedures and training completion Asset Management, Joiners & Leavers • Maintain the asset register cradle-to-grave every laptop, mobile, CCTV and Starlink unit • Provision kit, licences and accounts within 24 hours of HR notification for all joiners • Suspend accounts same-day and recover kit within 7 days for all leavers Subscription, Licence & Vendor Management • Manage the full subscription portfolio Sona, Tribepad, Abacus, Claude, ClearCare, M365 and others • Liaise with vendors (Meraki, Starlink, BT, carriers) on performance, pricing and contracts • Maintain a renewal calendar 90 days forward; retire unused licences promptly Procurement, Finance & Documentation • Raise purchase orders and issue goods-received notes within 48 hours • Reconcile invoices monthly against the asset register and subscription log • Maintain accurate knowledge-base articles, user guides and incident records What We re Looking For You ll need: • Previous experience in an IT support, service desk or helpdesk environment, including 2nd-line or specialist work • Good working knowledge of Windows 10/11 and Microsoft 365, including M365 administration • Sound understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting • Experience using IT ticketing and service-management tools and managing work to SLAs • Experience administering or supporting line-of-business systems ClearCare or similar care/social-care systems is a strong advantage • Asset-management and vendor-management discipline, comfortable reconciling across multiple suppliers • Strong problem-solving skills and excellent verbal and written communication • Ability to manage multiple priorities in a fast-paced, multi-site environment • Full, clean UK driving licence and a calm, professional presence in sensitive care environments Desirable: • Experience with remote-support tools and MDM platforms • Familiarity with ITIL processes; ITIL Foundation certification • Experience with Meraki networking, WiFi, CCTV and Starlink infrastructure Working in a Care Environment This role operates in and around children s residential homes. You will be required to: • Hold an Enhanced DBS check • Maintain high standards of confidentiality at all times • Demonstrate an awareness of safeguarding responsibilities • Present as calm and professional around vulnerable young people and home staff These are not optional extras they are core to how we work. What We Offer Build Your Career • Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles • Ongoing learning and development through structured programmes and hands-on experience • Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported • 24/7 access to confidential support through our Employee Assistance Programme • OnDemand GP access • A strong team culture where people support each other day-to-day Work That Works for You • 28 days holiday (inclusive of bank holidays), increasing with service • Celebrate your birthday! • Wellbeing days to support staff when needed • Team-based working patterns Be Part of Something Bigger • Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities • A values-led organisation focused on making a genuine difference not just commercially, but socially The Essentials • Pension with NEST • Access to discounts via Sage Employee Benefits and Blue Light Card • Employee referral bonus scheme • Long service recognition awards • On-site parking (where available) • Relaxed dress code About Silver Birch Care (Holdings) Limited Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained

Schools IT Engineer Hillingdon / Beaconsfield (4 Days School Based / 1 Day Office Based) Up to 40,000 + Benefits We're working with a growing technology solutions provider delivering managed IT services, cloud, infrastructure, networking, and professional services to schools across the UK. With a strong reputation for customer service and technical expertise, the business acts as a trusted technology partner to a number of Primary and Secondary Schools, supporting both teaching and administrative staff with their day-to-day IT requirements and long-term technology strategies. This is a fantastic opportunity for an experienced IT Engineer who enjoys building relationships with users and becoming a valued part of the school environment. You'll be responsible for providing onsite technical support, managing escalations, supporting projects, and ensuring schools receive a high level of service across their IT infrastructure. Why apply: School-focused role: Become a trusted IT resource supporting Primary and Secondary Schools Varied technical exposure: Work across Microsoft 365, Windows Server, networking, cloud, and end-user technologies Project involvement: Support upgrades, deployments, migrations, and infrastructure improvements Autonomy & ownership: Take responsibility for customer environments and build long-term relationships with key stakeholders Career development: Ongoing training, certifications, and progression opportunities within a growing technology business Established MSP: Join a supportive team with strong technical resources and long-standing education sector relationships What we're looking for: Education sector experience: Previous experience supporting Primary and/or Secondary Schools, either directly within a school environment or through an MSP, IT services provider, or similar organisation supporting education customers Microsoft expertise: Strong knowledge of Microsoft 365, Windows Desktop Operating Systems, Microsoft Office, and Windows Server Networking knowledge: Understanding of WAN, LAN, and WLAN technologies Cloud & infrastructure experience: Comfortable supporting modern workplace, cloud, and infrastructure technologies Communication skills: Excellent communicator, able to build strong relationships with teaching staff, school leadership teams, and end users If you're an experienced IT Engineer with a background supporting schools and enjoy combining technical expertise with customer engagement, this role offers excellent variety, autonomy, and the opportunity to become a trusted technology partner within the education sector.

The Opportunity Amentum is the Design and Engineering partner for Sellafield under the PPP (Programme and Project Partners). This is a 20-year arrangement to deliver 7bn of major projects. We are looking to recruit high value expertise from across regulated and comparable sectors to work in a collaborative environment. PPP is delivering major projects, site wide improvements and provision of supporting services. PPP is an exciting model to work in with Four world class organisations who have come together as one team, to create a clean and safe environment for future generations. The programme arrangement is set to deliver 7bn worth of major projects creating a lasting legacy through the long-term partnerships. We are continually recruiting high value expertise from across regulated and comparable sectors to work in a collaborative environment. PPP is continually delivering major projects over the next couple of decades, so there are lots of opportunities to develop your careers with a leading multinational company that put people first. Being part of the PPP Team offers a unique opportunity to cultivate change and creativity in engineering, safety, and delivery solutions in one of the most complex industrial sites in the UK, if not the world. The Project The Sellafield Product & Residue Store (SPRS) Retreatment Plant (SRP) Project will provide a facility that receives Special Nuclear Material (SNM) from existing stores across the Sellafield site and processes it into a form suitable for safe and secure storage until 2120. The Role We are currently recruiting a Senior Mechanical Engineer to support the team in Warrington. As a Senior Mechanical Engineer you will produce design deliverables that provide a fit-for-purpose integrated solution which meets specified requirements, including validation and verification, and that preserve the design intent and align with the plant configuration, as appropriate. You will also ensure the design solution is able to be manufactured, constructed, commissioned, handed over, put into operation, maintained and decommissioned. As a Senior Mechanical Engineer , other responsibilities could include: Providing support to resolution of manufacturing, inspection, and test Technical Queries/production permits/concessions. Managing and directing designers in delivery of mechanical plant and equipment drawings and documents. Show knowledge of plant layout, set up, installation and alignment of plant and equipment and machinery for works test, integrated test, and site installation. Writing & checking works test requirement documentation and Integrated works test documents for Plant, Equipment, and machinery. Interaction with CE&I engineers will be required to ensure complete multi-disciplinary interactions are addressed. As a Senior Mechanical Engineer , you will already have: Experience in design and integration of machines in accordance with the SoMSR. Experience and working knowledge of CDM, SoMSR, PUWER & LOLER Experience in the use of Auto desk inventor. Experience in the use of Auto desk vault Basis or Vault Pro (file management). Familiar with GPS ISO (BS 8888) Degree qualified in Mechanical Engineering or equivalent (e.g. HNC/HND with significant experience) in engineering discipline Attained/ or working towards chartered or incorporated status with a recognised professional body (e.g. IMechE) Experience of highly regulated environments would be advantageous

Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

DV Cleared End User Computing Technical Lead 720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 Months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and lifecycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return 720 Per Day, Inside IR35 6 Months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

The Service Desk Administrator is the first point of contact for all IT queries across the business, playing a vital role in keeping day-to-day operations running smoothly. Working in a fast-paced service desk environment, you ll troubleshoot and resolve a broad range of 1st line technical issues remotely, while managing tickets from initial query through to resolution. This is a hands-on, varied role where no two days are the same combining daily user support with opportunities to contribute to process improvements and gain exposure to the latest network, cloud, and infrastructure technologies, all while collaborating closely with wider service delivery teams. Key Responsibilities: Experience working in a 1st line support role Provide first-line technical support to users via phone, email, and in-person. Manage and prioritise service requests and incidents using a ticketing system. Escalate complex issues to higher-level support teams as necessary. Collaborate with other IT team members to ensure seamless service delivery. First point of contact for all queries from staff. Identify and carry out remote 'first time fixes' on a variety of network and software solutions. This will include varied tasks from password changes through to data restoration, printer, and software application rollout. Process improvement - proactive involvement in the continued development of new and established procedures. Service delivery - working with other service delivery teams to ensure that Service Level Agreement (SLA) targets are met. Maintain a professional and effective working relationship with customers and work colleagues Stay up to date with the latest technology trends and best practices. Skills and Experiences: Experience of troubleshooting with Laptops/Desktops/Printers Knowledge of Windows systems - Windows Client OS Office365 / Microsoft packages Some server experience would also be beneficial. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Customer-focused with a commitment to providing high-quality service. What we offer A competitive salary and benefits package An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.

Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Network IT is currently recruiting for a brilliant business in the South West of England, who are looking for an EUC Technical Lead to provide technical leadership across their end-user technology estate. You will act as the subject matter expert for EUC services, driving technical excellence, mentoring team members, and ensuring users have secure, reliable, and effective technology solutions that support business productivity. The background our client is looking for is a mix of leadership experience within infrastructure, along with the technical routing with EUC technologies such as SCCM, M365, Windows etc. Please note this is a DV Cleared role, candidates with active DV Clearance are a strong preference, due to onboarding timelines. You must be a British Citizen to be considered. Role: EUC Tech Lead Duration: 6 Months Rate: 740 per day Status: Inside IR35 Location: Taunton Working Practice: 4 days a week onsite Key Responsibilities Provide technical leadership for desktops, laptops, mobile devices, Microsoft 365, and associated EUC technologies. Act as the senior escalation point for complex technical incidents and service requests. Lead the evaluation, design, and implementation of new EUC technologies and solutions. Develop and maintain technical standards, documentation, and best practices. Mentor and support technical team members, promoting knowledge sharing and continuous improvement. Collaborate with IT teams and stakeholders to deliver integrated, secure, and user focused solutions. Identify opportunities for service improvement, automation, and operational efficiency. Ensure compliance with security policies, regulatory requirements, and industry standards. Essential Skills & Experience Strong technical expertise in End User Computing, including Windows, Microsoft 365, Intune, SCCM/MECM, networking, remote access, and file sharing technologies. Proven experience leading technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance, and compliance requirements. Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts clearly. Experience producing technical documentation, standards, and quality assurance processes. DV Clearance.

2nd Line IT Support Analyst My global client is looking for an experienced 2nd Line IT Analyst to join their IT support team based in Cornwall. You will provide both hardware & software support for as well as basic network support within an ITIL environment. Essential Skills 2ND line IT support - Face to face and remote Structured troubleshooter capable of diagnosing L1/L2 endpoint, application, and connectivity issues Microsoft Intune for endpoint management and troubleshooting. Laptop, desktop, smartphones, tablets and printer hardware fundamentals. On site basic IT network support ITSM Remedy or ServiceNow Support Tool. Used to working in an ITIL environment Knowledge of Cisco switches (desirable) Good communicator My client is looking for someone to start ASAP so if you have the required skills , and looking for your next 2nd Line IT Support role then get in touch to find out more. I have interview slots ready to be filled dso dont delay and apply now to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Senior Payroll Administrator (Hybrid) Glasgow City Centre 28,000 - 35,000 Looking to take the next step in your payroll career with a business that genuinely invests in its people? We're recruiting on behalf of a fantastic client in Glasgow City Centre who is looking for a Senior Payroll Assistant to join their growing payroll team. This is an excellent opportunity for someone with strong payroll experience who is ready to take on more responsibility, develop their technical expertise, and progress their career within a supportive and collaborative environment. Even better, the company is committed to professional development and will support successful candidates through their CIPP qualifications. Why You'll Love This Role Hybrid working Company-funded CIPP qualifications Early finish once a month Flexible holiday scheme Regular social events and team activities Sustainability-focused benefits and initiatives Supportive leadership and genuine career progression opportunities The Role Working closely with the Payroll Services Manager, you'll play a key role in ensuring the smooth day-to-day running of the payroll function. You'll provide operational support, help coordinate team activities, and use your payroll expertise to ensure accurate and timely processing for clients and employees. This role is ideal for someone who enjoys problem-solving, supporting colleagues, and delivering exceptional customer service while working in a fast-paced environment. Key Responsibilities Support the day-to-day operation of the payroll team and help manage workloads to ensure all deadlines and SLAs are achieved. Work closely with the Payroll Services Manager, providing feedback and identifying opportunities for process improvement. Assist with coaching and supporting team members to develop their payroll knowledge and skills. Review and distribute weekly team performance reports. Complete monthly account reconciliations. Manage payroll helpdesk queries, ensuring all enquiries are responded to within agreed service levels. Deliver excellent customer service to clients and internal stakeholders. Process timesheets, holiday requests, and payroll documentation accurately and efficiently. Maintain accurate employee payroll records, including tax and banking information. Produce and review weekly and monthly payroll reports. Ensure high levels of accuracy and attention to detail across all payroll activities. What We're Looking For Previous payroll experience with strong technical payroll knowledge Experience supporting or overseeing day-to-day team activities Good Excel skills Strong analytical and problem-solving abilities Excellent attention to detail Outstanding customer service skills Ability to thrive in a busy, fast-paced environment Interested? If you'd like to find out more, I'd love to speak with you. Eilidh Smith (url removed) (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Geospatial Developer Position Description Do you enjoy solving complex challenges with geospatial technology? Are you keen to see your work making a real difference in both public and commercial sectors? If you're ready to grow your skills and contribute to innovative projects, join our expanding Geospatial team at CGI as a Geospatial Developer. We work on projects that enhance services, transform organisations and ultimately make everyday life easier for people. At CGI, you'll be part of a collaborative, supportive environment where your development matters as much as the solutions you create. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid working pattern role and you may need to travel occasionally within the UK as needed - ideally you will be based within a commutable distance to one of the following CGI offices London, Bristol, Birmingham, Reading, or Glasgow, but we will consider candidates from other UK locations. All applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a Geospatial Developer you'll contribute to the design, development, and delivery of geospatial solutions for a variety of clients. Working closely with solution architects, stakeholders, and fellow developers, you'll have the opportunity to expand your technical expertise and play a vital role in shaping effective, user-friendly solutions. Why CGI? Hybrid working: Flexibility to work primarily remotely, with occasional (fully expensed) travel for key meetings or team activities. Growth and support: Access to training, mentorship, and a community of like-minded professionals to help you thrive. Diverse projects: Engage in work that spans sectors and offers real-world impact. Required qualifications to be successful in this role You'll need to demonstrate solid experience with geospatial technologies and software development coupled with an eagerness to learn, collaborate, and take ownership of your work. You'll also need good communication skills and the ability to work effectively in a team. Required skills: • Python & Django • .NET (Core) • React • Open Source Geospatial products (GeoServer/GeoNode/Postres) Desired: Ubuntu / RedHat • FME / OGR / GDAL • ESRI Experience Builder • GIS Desktop (ESRI ArcGIS Pro/ QGIS) • Ansible / Arm Template • Kubernetes / Docker • Oracle / Oracle Spatial • MS SQL Server / Spatial Extension Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

ITSM Consultant Position Description Discover where complex meets meaningful as an ITSM Consultant in our in our Business Consulting and Service Advisory Practice team. You will be part of a team that combines subject matter and technical expertise with business understanding, providing our clients with the insights to build next generation IT services and operating models. Help tackle challenges across the public and private sector. Work alongside clients as we shape the future of how fundamental technologies connect and transform the user experience in the UK. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces. We are proud to hold a Gold Award recognising our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid role - you will be required to travel 1-2 days per week to client sites or CGI offices. You must be eligible and willing to undergo SC clearance. Your future duties and responsibilities To support the needs of our clients, we are looking for candidates with one or more of the following skills and experience across the IT Service Management framework, including but not limited to: • General Service Management • Service Desk • Request Fulfilment • Problem Management • Incident Management • Knowledge Management • Service Asset and Configuration Management • Change Management • Transition Management including on-/off-boarding of services and suppliers • Implementing IT Service Management Frameworks • Agile ways of working and approaches to Service Management capability • Service Management Tooling and Automation • Event Management • Availability and Capacity Management • Service Management of Cloud Services In this role, you will work directly with clients to assess, design, and improve IT service management capabilities across the service lifecycle. You will apply your operational experience to deliver practical, high-value recommendations, supporting the evolution of service management frameworks, tooling, and ways of working. You will engage confidently with stakeholders, contribute to consultancy bids, and help shape solutions that deliver measurable business outcomes. You will also support the growth of the Service Advisory practice by sharing best practice, contributing to thought leadership, and continually developing your own skills in a fast-evolving service management landscape, with strong backing from experienced colleagues. Lead and support service management assessments, design, and improvement initiatives Apply operational expertise to enhance ITSM processes, workflows, and operating models Contribute to client engagements on-site, strengthening service delivery capabilities Support bid activity and solution design for service advisory opportunities Collaborate with peers to evolve consultancy tools, methods, and best practices Advise on service management tooling, automation, and modern ways of working Required qualifications to be successful in this role You will bring strong practical experience across IT Service Management, combined with the ability to communicate clearly with clients and stakeholders. You are adaptable, confident, and motivated to keep learning, using your expertise to help organisations improve service performance and maturity. Essential experience and skills: Strong experience across the IT Service Management lifecycle (ITIL v3 or ITIL 4) Proven background in service management process implementation and improvement Excellent stakeholder engagement, communication, and presentation skills Ability to produce high-quality written outputs such as reports and proposals Confidence working across varied client environments and assignments Willingness to travel within the UK for client engagements Desirable experience includes SIAM, ISO standards, cloud services, automation, public sector environments, and ITIL Expert or Managing Professional certification (or progress toward). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.