Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client's experience. You will be responsible for all aspects of AV in relation to client's events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years' experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
May 05, 2026
Full time
Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client's experience. You will be responsible for all aspects of AV in relation to client's events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S and First Aid procedures. Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. Be proactive in suggesting new methods and techniques to improve efficiency. Travel across both sites. Other duties as required or assigned by company management Ensure mandatory compliance with information security policies, standards and procedures. Process enquiries to the Events team mailbox. Provide meeting room support when required Key skills: Minimum of (3) three years' experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. Excellent computer skills and the ability to learn new software and systems. Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite Live experience of digital sound desks including microphone management and EQ Multi-camera control systems and vision mixing Crestron control systems including virtual and physical signal routing Video & Audio Conference experience including Point-Point and interactive Multipoint events Understanding of multiple display types including aspect ratios and video walls Basic stage lighting principles Excellent verbal and written communication skills. Expert PowerPoint user and knowledge of MS Windows About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
About the Role: As a CBRE FOH / Receptionist, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building and work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Acknowledge all client inquiries and collect work orders Monitor activities that happen outside the building, such as proper waste disposal and recycling. Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. What You'll Need: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 05, 2026
Full time
About the Role: As a CBRE FOH / Receptionist, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building and work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Acknowledge all client inquiries and collect work orders Monitor activities that happen outside the building, such as proper waste disposal and recycling. Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. What You'll Need: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Desktop Engineer A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between £27-33k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-inFurness. Your role: Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. Complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out NSR (Non-Standard Request) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more. Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We'll work with you to accommodate any accessibility or personal needs. Your skills and experience: Strong knowledge of Microsoft Windows OS (Windows 10 & 7), including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity with IT service models and ITSM tools (eg, ServiceNow). Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity. Experience with computer peripherals such as printers (including MFDs), docking stations, display screens, and scanners. Exposure to Microsoft Exchange environments and experience with LTSC Channels and KIOSK setups is a plus. Your security clearance: To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
May 05, 2026
Full time
Desktop Engineer A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between £27-33k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-inFurness. Your role: Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. Complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out NSR (Non-Standard Request) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more. Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We'll work with you to accommodate any accessibility or personal needs. Your skills and experience: Strong knowledge of Microsoft Windows OS (Windows 10 & 7), including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity with IT service models and ITSM tools (eg, ServiceNow). Understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity. Experience with computer peripherals such as printers (including MFDs), docking stations, display screens, and scanners. Exposure to Microsoft Exchange environments and experience with LTSC Channels and KIOSK setups is a plus. Your security clearance: To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." The role of the Sound Supervisor is to perform sound duties at the highest level and provide supervision of your production crew and its systems. As part of the team, this role will significantly contribute to the effective delivery of sound & communications, that service the requirements of all Sky and some third-party channels, using the resources of Sky Sports. You will be proactive in maintaining Sky's position as an industry leader in sound production, including planning and implementing changes to our working practices. The role provides support to the managers of an exceptionally skilled and highly motivated operational team, who work together to deliver excellence. What you'll do : To provide professional audio services to Sky and third-party clients. Work with our studio team to produce a cohesive and balanced programme sound mix for the viewer. Set up and be responsible for the Studios communications systems, to facilitate the effective operation of the production environment. Work closely with Production Teams to plan audio requirements for each event. Proactively assist in the management of facilities and equipment. Reporting any technical failures through the agreed procedures and channels within Sky. Supervise our sound crew within the operational environment, providing mentorship and training where applicable. Work with our senior sound team by identifying training areas for team members, to benefit their growth and development. Adhere to the occupational health practices and general wellbeing at work by following Sky's Health & Safety policies and procedures. Reporting all issues to the H&S representative as appropriate. What you'll bring : A strong work ethic, with a positive can-do attitude. A p roven track record of delivering excellent sound supervising . An i n depth understanding of broadcast audio equipment including Riedel, RP1 and Calrec audio desks . Experience of up-to-date broadcast developments and production processes such as remote production and I.P. delivery . Highly motivated, with a dedication to continuous self-improvement. An effective communicator who can demonstrate resilience. A Teammate who will embrace innovative ideas and solutions. Flexible and proactive when faced with a challenge. Team overview : Sky Production Services Sky Production Services is the home of content creation and innovation for Sky and beyond. We provide outstanding facilities and talent for storytellers, including Studios, Post Production and other content production resources. We want to give our customers the best viewing experience, from the picture they see, the sound they hear to the entertainment, sports or news programme they choose to watch. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 05, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." The role of the Sound Supervisor is to perform sound duties at the highest level and provide supervision of your production crew and its systems. As part of the team, this role will significantly contribute to the effective delivery of sound & communications, that service the requirements of all Sky and some third-party channels, using the resources of Sky Sports. You will be proactive in maintaining Sky's position as an industry leader in sound production, including planning and implementing changes to our working practices. The role provides support to the managers of an exceptionally skilled and highly motivated operational team, who work together to deliver excellence. What you'll do : To provide professional audio services to Sky and third-party clients. Work with our studio team to produce a cohesive and balanced programme sound mix for the viewer. Set up and be responsible for the Studios communications systems, to facilitate the effective operation of the production environment. Work closely with Production Teams to plan audio requirements for each event. Proactively assist in the management of facilities and equipment. Reporting any technical failures through the agreed procedures and channels within Sky. Supervise our sound crew within the operational environment, providing mentorship and training where applicable. Work with our senior sound team by identifying training areas for team members, to benefit their growth and development. Adhere to the occupational health practices and general wellbeing at work by following Sky's Health & Safety policies and procedures. Reporting all issues to the H&S representative as appropriate. What you'll bring : A strong work ethic, with a positive can-do attitude. A p roven track record of delivering excellent sound supervising . An i n depth understanding of broadcast audio equipment including Riedel, RP1 and Calrec audio desks . Experience of up-to-date broadcast developments and production processes such as remote production and I.P. delivery . Highly motivated, with a dedication to continuous self-improvement. An effective communicator who can demonstrate resilience. A Teammate who will embrace innovative ideas and solutions. Flexible and proactive when faced with a challenge. Team overview : Sky Production Services Sky Production Services is the home of content creation and innovation for Sky and beyond. We provide outstanding facilities and talent for storytellers, including Studios, Post Production and other content production resources. We want to give our customers the best viewing experience, from the picture they see, the sound they hear to the entertainment, sports or news programme they choose to watch. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
45,000 salary plus car allowance & (10% Bonus) This role is based in the Scotland region. We have a new exciting opportunity for an additional Quality Improvement and Regulation Manager within the Regulation and Quality Improvement Team at Barchester Healthcare. Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance, and driving continuous quality improvements throughout the business. The role is ideally suited to candidates who have previous experience in a quality improvement or a health and social care regulatory role and is advertised as a full time post. The role is home based with regular travel to our services. Therefore, you must possess a full UK driving license, have access to a car and be prepared to travel. There is a requirement for some overnight stays. This is a fantastic opportunity to join a well-established team who are passionate about driving continuous quality improvement across a sector leading business. Responsibilities will include: Plan and deliver against the annual Quality Improvement Review (QIR) and support visit schedule to ensure the business can deliver good and outstanding quality services compliant with the regulations and Barchester's internal policies, procedures and values Monitor and review data to inform risk-based responses Providing day to day central support, advice and guidance to the business on regulatory and quality improvement matters Provide constructive feedback on quality improvement review findings to drive continuous quality improvement Writing reports and action plans to drive quality improvement Attend regional meetings to share updates, common themes, and best practices Working on a rota basis on our Regulation Duty Desk function to ensure responses to external stakeholders provide assurances Involvement on key quality improvement projects Draft, review and refresh relevant policies and key guidance as required The successful candidate will hold a portfolio of services which they will be expected to visit to complete audits and support visits in line with our schedule. Generally, they are expected to complete visits to 3 services per fortnight, i.e. 6 per month. The skills experience and qualities we are looking for include: Must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks Excellent understanding of health and social care regulations, the current regulatory climate and quality improvement strategies Ability to review evidence, assess against required standards and possess excellent analytical skills Confident and enthusiastic about regulation and quality improvement Good communication skills, both written and verbal Positive and solution focused attitude Experience of coaching and mentoring Ability to motivate others and drive change and improvement Resilient and flexible Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail 7766
May 05, 2026
Full time
45,000 salary plus car allowance & (10% Bonus) This role is based in the Scotland region. We have a new exciting opportunity for an additional Quality Improvement and Regulation Manager within the Regulation and Quality Improvement Team at Barchester Healthcare. Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance, and driving continuous quality improvements throughout the business. The role is ideally suited to candidates who have previous experience in a quality improvement or a health and social care regulatory role and is advertised as a full time post. The role is home based with regular travel to our services. Therefore, you must possess a full UK driving license, have access to a car and be prepared to travel. There is a requirement for some overnight stays. This is a fantastic opportunity to join a well-established team who are passionate about driving continuous quality improvement across a sector leading business. Responsibilities will include: Plan and deliver against the annual Quality Improvement Review (QIR) and support visit schedule to ensure the business can deliver good and outstanding quality services compliant with the regulations and Barchester's internal policies, procedures and values Monitor and review data to inform risk-based responses Providing day to day central support, advice and guidance to the business on regulatory and quality improvement matters Provide constructive feedback on quality improvement review findings to drive continuous quality improvement Writing reports and action plans to drive quality improvement Attend regional meetings to share updates, common themes, and best practices Working on a rota basis on our Regulation Duty Desk function to ensure responses to external stakeholders provide assurances Involvement on key quality improvement projects Draft, review and refresh relevant policies and key guidance as required The successful candidate will hold a portfolio of services which they will be expected to visit to complete audits and support visits in line with our schedule. Generally, they are expected to complete visits to 3 services per fortnight, i.e. 6 per month. The skills experience and qualities we are looking for include: Must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks Excellent understanding of health and social care regulations, the current regulatory climate and quality improvement strategies Ability to review evidence, assess against required standards and possess excellent analytical skills Confident and enthusiastic about regulation and quality improvement Good communication skills, both written and verbal Positive and solution focused attitude Experience of coaching and mentoring Ability to motivate others and drive change and improvement Resilient and flexible Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail 7766
45,000 salary plus car allowance & (10% Bonus) This role is based in the Scotland region. We have a new exciting opportunity for an additional Quality Improvement and Regulation Manager within the Regulation and Quality Improvement Team at Barchester Healthcare. Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance, and driving continuous quality improvements throughout the business. The role is ideally suited to candidates who have previous experience in a quality improvement or a health and social care regulatory role and is advertised as a full time post. The role is home based with regular travel to our services. Therefore, you must possess a full UK driving license, have access to a car and be prepared to travel. There is a requirement for some overnight stays. This is a fantastic opportunity to join a well-established team who are passionate about driving continuous quality improvement across a sector leading business. Responsibilities will include: Plan and deliver against the annual Quality Improvement Review (QIR) and support visit schedule to ensure the business can deliver good and outstanding quality services compliant with the regulations and Barchester's internal policies, procedures and values Monitor and review data to inform risk-based responses Providing day to day central support, advice and guidance to the business on regulatory and quality improvement matters Provide constructive feedback on quality improvement review findings to drive continuous quality improvement Writing reports and action plans to drive quality improvement Attend regional meetings to share updates, common themes, and best practices Working on a rota basis on our Regulation Duty Desk function to ensure responses to external stakeholders provide assurances Involvement on key quality improvement projects Draft, review and refresh relevant policies and key guidance as required The successful candidate will hold a portfolio of services which they will be expected to visit to complete audits and support visits in line with our schedule. Generally, they are expected to complete visits to 3 services per fortnight, i.e. 6 per month. The skills experience and qualities we are looking for include: Must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks Excellent understanding of health and social care regulations, the current regulatory climate and quality improvement strategies Ability to review evidence, assess against required standards and possess excellent analytical skills Confident and enthusiastic about regulation and quality improvement Good communication skills, both written and verbal Positive and solution focused attitude Experience of coaching and mentoring Ability to motivate others and drive change and improvement Resilient and flexible Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail 7766
May 05, 2026
Full time
45,000 salary plus car allowance & (10% Bonus) This role is based in the Scotland region. We have a new exciting opportunity for an additional Quality Improvement and Regulation Manager within the Regulation and Quality Improvement Team at Barchester Healthcare. Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance, and driving continuous quality improvements throughout the business. The role is ideally suited to candidates who have previous experience in a quality improvement or a health and social care regulatory role and is advertised as a full time post. The role is home based with regular travel to our services. Therefore, you must possess a full UK driving license, have access to a car and be prepared to travel. There is a requirement for some overnight stays. This is a fantastic opportunity to join a well-established team who are passionate about driving continuous quality improvement across a sector leading business. Responsibilities will include: Plan and deliver against the annual Quality Improvement Review (QIR) and support visit schedule to ensure the business can deliver good and outstanding quality services compliant with the regulations and Barchester's internal policies, procedures and values Monitor and review data to inform risk-based responses Providing day to day central support, advice and guidance to the business on regulatory and quality improvement matters Provide constructive feedback on quality improvement review findings to drive continuous quality improvement Writing reports and action plans to drive quality improvement Attend regional meetings to share updates, common themes, and best practices Working on a rota basis on our Regulation Duty Desk function to ensure responses to external stakeholders provide assurances Involvement on key quality improvement projects Draft, review and refresh relevant policies and key guidance as required The successful candidate will hold a portfolio of services which they will be expected to visit to complete audits and support visits in line with our schedule. Generally, they are expected to complete visits to 3 services per fortnight, i.e. 6 per month. The skills experience and qualities we are looking for include: Must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks Excellent understanding of health and social care regulations, the current regulatory climate and quality improvement strategies Ability to review evidence, assess against required standards and possess excellent analytical skills Confident and enthusiastic about regulation and quality improvement Good communication skills, both written and verbal Positive and solution focused attitude Experience of coaching and mentoring Ability to motivate others and drive change and improvement Resilient and flexible Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail 7766
Dental Reception Manager Location: Marylebone, London Salary: £33,000 to £36,000 per annum Role Type: Full-Time Lead with Care in a Practice Where Dentistry Meets Wellness. Our client believes a beautiful smile begins with genuine care, for their patients and for their team. Located just moments from Baker Street station, their calm and modern private practice blends wellness, professionalism, and innovation. They are currently seeking a confident, experienced, and proactive Reception Manager to take charge of their reception team. This is a key leadership position suited for someone who thrives on structure, teamwork, and consistently delivering an exceptional patient experience. The Role As the Reception Manager, you will spearhead all front-of-house operations, ensure the smooth day-to-day running of our client's practice and inspire your team to deliver exceptional service. You'll collaborate closely with their Practice Manager, Treatment Coordinator, Marketing, and Clinicians to support patient flow, convert new leads, and maintain their esteemed reputation for care. This is not merely a reception role; it's an opportunity to lead, coach, and enhance performance across the front desk. Key Responsibilities: Deliver a warm, professional welcome to all patients, in person, on the phone, and via email. Lead, support, and train the reception team to maintain high standards in communication and service. Coordinate diaries with the Practice Manager, Clinicians, and TCO to ensure smooth patient flow. Manage new patient enquiries, logging, tracking, and converting leads with the TCO. Monitor performance KPIs, including conversion rates and reviews collected. What a Typical Day Looks Like You'll kick off your day by reviewing the diary and preparing for the morning huddle. Throughout the day, you'll welcome patients, support your team, handle referrals and enquiries, follow up on payments, and maintain clear communication with Clinicians, the Treatment Coordinator, and the Practice Manager, all while ensuring a calm and professional environment. What They're Looking For: Minimum 3 years' experience in a private dental reception. Strong leadership skills, with the ability to coach, motivate, and guide a small team. Excellent patient management skills, ensuring a supportive experience for patients. Proficiency with dental software (Dentally preferred). Strong knowledge of private dentistry and treatment processes. Calm, polished, and organised, particularly under pressure. Financial administration experience, including debt management, invoicing, or familiarity with wellness-focused practices is a plus. Why You'll Love Working With Our Client: Enjoy your birthday off to celebrate your day your way. Benefit from in-house training provided by award-winning Clinicians. Receive fully supported external CPD opportunities. Work in a calm, wellness-focused environment in Marylebone with excellent transport links. Join a supportive, values-driven team culture - Positive, Curious, Respectful, Community-driven, WOW Creators. How to Apply To apply, please send your CV. Our client celebrates diversity and are committed to creating an inclusive workplace for all. Join our client and contribute to a practice where patients' needs are always at the heart of what they do!
May 05, 2026
Full time
Dental Reception Manager Location: Marylebone, London Salary: £33,000 to £36,000 per annum Role Type: Full-Time Lead with Care in a Practice Where Dentistry Meets Wellness. Our client believes a beautiful smile begins with genuine care, for their patients and for their team. Located just moments from Baker Street station, their calm and modern private practice blends wellness, professionalism, and innovation. They are currently seeking a confident, experienced, and proactive Reception Manager to take charge of their reception team. This is a key leadership position suited for someone who thrives on structure, teamwork, and consistently delivering an exceptional patient experience. The Role As the Reception Manager, you will spearhead all front-of-house operations, ensure the smooth day-to-day running of our client's practice and inspire your team to deliver exceptional service. You'll collaborate closely with their Practice Manager, Treatment Coordinator, Marketing, and Clinicians to support patient flow, convert new leads, and maintain their esteemed reputation for care. This is not merely a reception role; it's an opportunity to lead, coach, and enhance performance across the front desk. Key Responsibilities: Deliver a warm, professional welcome to all patients, in person, on the phone, and via email. Lead, support, and train the reception team to maintain high standards in communication and service. Coordinate diaries with the Practice Manager, Clinicians, and TCO to ensure smooth patient flow. Manage new patient enquiries, logging, tracking, and converting leads with the TCO. Monitor performance KPIs, including conversion rates and reviews collected. What a Typical Day Looks Like You'll kick off your day by reviewing the diary and preparing for the morning huddle. Throughout the day, you'll welcome patients, support your team, handle referrals and enquiries, follow up on payments, and maintain clear communication with Clinicians, the Treatment Coordinator, and the Practice Manager, all while ensuring a calm and professional environment. What They're Looking For: Minimum 3 years' experience in a private dental reception. Strong leadership skills, with the ability to coach, motivate, and guide a small team. Excellent patient management skills, ensuring a supportive experience for patients. Proficiency with dental software (Dentally preferred). Strong knowledge of private dentistry and treatment processes. Calm, polished, and organised, particularly under pressure. Financial administration experience, including debt management, invoicing, or familiarity with wellness-focused practices is a plus. Why You'll Love Working With Our Client: Enjoy your birthday off to celebrate your day your way. Benefit from in-house training provided by award-winning Clinicians. Receive fully supported external CPD opportunities. Work in a calm, wellness-focused environment in Marylebone with excellent transport links. Join a supportive, values-driven team culture - Positive, Curious, Respectful, Community-driven, WOW Creators. How to Apply To apply, please send your CV. Our client celebrates diversity and are committed to creating an inclusive workplace for all. Join our client and contribute to a practice where patients' needs are always at the heart of what they do!
Lighting Design Engineer Lighting Design Engineer. A long-established and highly respected UK business are looking to recruit a Lighting Design Engineer for their Central Region. Please apply if you are based anywhere in Oxfordshire, Buckinghamshire, Berkshire, Warwickshire, Northamptonshire or Bedfordshire. This is a fantastic opportunity for someone who wants more than just a design desk role - you'll be involved in technically interesting projects across highways, infrastructure, commercial and industrial sectors, with real ownership from concept through to completion. The Lighting Design Engineer will be responsible for producing innovative, compliant lighting designs while working closely with clients and internal teams to ensure projects are delivered on time and to a high technical standard. Key responsibilities include: Producing detailed internal and external lighting designs using DIALux, Relux and AutoCAD Preparing drawings, specifications, luminaire schedules and bills of quantities Ensuring compliance with UK and European standards, including DMRB for highways projects Supporting projects from concept through to completion Conducting site visits and surveys Providing technical advice to customers and internal stakeholders Mentoring junior team members where required This role would suit someone who enjoys both the technical and collaborative sides of design engineering. What Our Client Is Looking For Strong understanding of electrical design principles and lighting control systems (DALI, DMX etc.) Experience using Relux, DIALux and AutoCAD Qualification in Electrical Engineering, Building Services or similar ILP membership or Exterior Lighting Diploma (particularly beneficial for highways work) Strong communication and organisational skills Full UK driving licence 2 years relevant experience This is a Monday-Friday position offering genuine long-term career prospects and is a mixture or in-office, remote and site visits. The package includes: Company car Mobile phone and laptop Industry-leading annual profit share bonus Private medical insurance Company pension scheme 4x salary life insurance 25 days holiday plus Bank Holidays Up to 70k basic plus bonus On top of this, our client offers a structured induction and ongoing development programme, including recognised leadership and professional training with providers such as BMS Performance , Dale Carnegie and Leadership Trust . The Lighting Design Engineer be joining a collaborative, inclusive environment where people tend to build long-term careers rather than short stops.
May 05, 2026
Full time
Lighting Design Engineer Lighting Design Engineer. A long-established and highly respected UK business are looking to recruit a Lighting Design Engineer for their Central Region. Please apply if you are based anywhere in Oxfordshire, Buckinghamshire, Berkshire, Warwickshire, Northamptonshire or Bedfordshire. This is a fantastic opportunity for someone who wants more than just a design desk role - you'll be involved in technically interesting projects across highways, infrastructure, commercial and industrial sectors, with real ownership from concept through to completion. The Lighting Design Engineer will be responsible for producing innovative, compliant lighting designs while working closely with clients and internal teams to ensure projects are delivered on time and to a high technical standard. Key responsibilities include: Producing detailed internal and external lighting designs using DIALux, Relux and AutoCAD Preparing drawings, specifications, luminaire schedules and bills of quantities Ensuring compliance with UK and European standards, including DMRB for highways projects Supporting projects from concept through to completion Conducting site visits and surveys Providing technical advice to customers and internal stakeholders Mentoring junior team members where required This role would suit someone who enjoys both the technical and collaborative sides of design engineering. What Our Client Is Looking For Strong understanding of electrical design principles and lighting control systems (DALI, DMX etc.) Experience using Relux, DIALux and AutoCAD Qualification in Electrical Engineering, Building Services or similar ILP membership or Exterior Lighting Diploma (particularly beneficial for highways work) Strong communication and organisational skills Full UK driving licence 2 years relevant experience This is a Monday-Friday position offering genuine long-term career prospects and is a mixture or in-office, remote and site visits. The package includes: Company car Mobile phone and laptop Industry-leading annual profit share bonus Private medical insurance Company pension scheme 4x salary life insurance 25 days holiday plus Bank Holidays Up to 70k basic plus bonus On top of this, our client offers a structured induction and ongoing development programme, including recognised leadership and professional training with providers such as BMS Performance , Dale Carnegie and Leadership Trust . The Lighting Design Engineer be joining a collaborative, inclusive environment where people tend to build long-term careers rather than short stops.
Lead Grounds Maintenance Technician Wisbech Full-Time 40 Hours per Week Early Start (5:45am) £30,000 per annum + Overtime Take the Lead Outdoors If you re someone who takes pride in transforming outdoor spaces and enjoys leading from the front, this role is built for you. We re looking for a hands-on Lead Grounds Maintenance Technician to guide a small team delivering high-quality grounds services across a variety of client sites. This isn t a desk job you ll be out in the field, setting standards, motivating your team, and making sure every site looks its absolute best. What You ll Be Doing Leading and organising a small team to deliver daily maintenance tasks efficiently Working alongside your team setting the standard through your own work Maintaining landscapes to a high professional finish, including: Grass cutting, strimming, edging, and lawn care Hedge cutting, pruning, and weed control Litter picking and general site upkeep Operating machinery, including triple gang mowers Carrying out sports line marking when required Ensuring all work meets safety standards and company expectations Building positive, professional relationships with clients Managing tools, equipment, and daily paperwork accurately What We re Looking For Full UK driving licence (essential) Trailer experience (required) PA1 & PA6 certifications (required) Proven experience in grounds maintenance or landscaping Confidence operating triple gang mowers Previous leadership or supervisory experience (preferred) A proactive, reliable attitude with strong attention to detail Physically fit and comfortable working outdoors in all conditions What You ll Get Stable, full-time employment Daily overtime paid after 8 hours A supportive and hardworking team environment Real opportunity to lead and develop others Varied work across multiple sites no two days the same Additional Info Enhanced DBS check required before starting Early starts and travel between sites are part of the role A perfect mix of leadership and hands-on work Why This Role Stands Out This is more than just grounds maintenance it s a chance to take ownership, lead a team, and directly shape the quality of outdoor spaces people see every day. We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.
May 05, 2026
Full time
Lead Grounds Maintenance Technician Wisbech Full-Time 40 Hours per Week Early Start (5:45am) £30,000 per annum + Overtime Take the Lead Outdoors If you re someone who takes pride in transforming outdoor spaces and enjoys leading from the front, this role is built for you. We re looking for a hands-on Lead Grounds Maintenance Technician to guide a small team delivering high-quality grounds services across a variety of client sites. This isn t a desk job you ll be out in the field, setting standards, motivating your team, and making sure every site looks its absolute best. What You ll Be Doing Leading and organising a small team to deliver daily maintenance tasks efficiently Working alongside your team setting the standard through your own work Maintaining landscapes to a high professional finish, including: Grass cutting, strimming, edging, and lawn care Hedge cutting, pruning, and weed control Litter picking and general site upkeep Operating machinery, including triple gang mowers Carrying out sports line marking when required Ensuring all work meets safety standards and company expectations Building positive, professional relationships with clients Managing tools, equipment, and daily paperwork accurately What We re Looking For Full UK driving licence (essential) Trailer experience (required) PA1 & PA6 certifications (required) Proven experience in grounds maintenance or landscaping Confidence operating triple gang mowers Previous leadership or supervisory experience (preferred) A proactive, reliable attitude with strong attention to detail Physically fit and comfortable working outdoors in all conditions What You ll Get Stable, full-time employment Daily overtime paid after 8 hours A supportive and hardworking team environment Real opportunity to lead and develop others Varied work across multiple sites no two days the same Additional Info Enhanced DBS check required before starting Early starts and travel between sites are part of the role A perfect mix of leadership and hands-on work Why This Role Stands Out This is more than just grounds maintenance it s a chance to take ownership, lead a team, and directly shape the quality of outdoor spaces people see every day. We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.
Our Business Selwood is the UK s leading pump rental solutions company and part of the Workdry International Group, delivering reliable, tailored pumping solutions to the Water, Environmental and Construction sectors for over 70 years. Our success is built on the strength of our people. Across our nationwide network of branches, we work together with honesty, respect and teamwork sharing ideas, supporting one another and always striving to improve. Safety is at the heart of everything we do, ensuring our people and the communities we work in get home safe every day, while our work helps protect vital resources for future generations. It s an exciting time to join Selwood as we continue to grow. We re committed to investing in our people developing the skills, knowledge and career opportunities that help our teams succeed and build long-term careers with us. About the Role We are looking for a LGV Driver to join our team in Bracknell. You will need to have your Class 2 licence and your HIAB/ALMI qualification. This role has ever changing priorities so the need to be adaptable and flexible is essential to being successful in this role. To enable you to complete all tasks, you will need a good level of fitness, so you are able to safely load and unload your vehicle, this is a requirement at both customer sites and Selwood branches. To carry out this role effectively good communication skills are essential, as you will need to communicate with the hire desk, other colleagues, and our customers to ensure the task at hand is completed to a high standard. As part of the role, you will be involved in a call out rota. Base salary of £42,048, with potential earning up to £51,456. Potential earnings include additional pay such as overtime, call-out payments and other applicable allowances and are to the best of our knowledge based on real world conditions. However, this may vary for individuals depending on the local availability of overtime and personal commitment to working additional hours. Our managers would be happy to explain how overtime and call-outs work during the interview process and address any questions you may have. If you are self-motivated, with a strong work ethic to get the job right first time, ensuring health and safety standards are adhered in everything you do, this is the job for you. Key Responsibilities To have a full understanding of and be fully compliant with the digital Tachograph operation and drivers hours legislation. Maintain an understanding of, and full compliance with the Working Time Directive for mobile workers. Observing all statutory break periods defined under the WTD for mobile workers, setting the tachograph to record all breaks. Driver s hours rules must also be observed and take priority over WTD rules. Ensure all loading and unloading activity is carried out in a safe and efficient manner. All loads are to be positioned and secured safely and correctly to avoid overloading any of the axles and to avoid any possibility of the load moving during transit. This could include manual handling of hoses. Be aware of the dates for the scheduled 6-weekly safety inspection timetable and liaise with the Manager, and garage to help organise booking the vehicle in to have these inspections carried out. Carry out daily maintenance and defect checks of the vehicle in accordance with the Daily Vehicle Defect Check Report and report any defects promptly to the Manager. Continually monitor the vehicle throughout the day for any signs of defects developing, e.g any warning lights illuminating on the dash etc. Qualifications & Experience Full LGV driving licence (no more than 6 points) HIAB/ALMI certificate is required for this role Demonstratable experience in similar industry Over 21 years of age (for insurance purposes)Carry out work in compliance with Department of Transport Regulations and The Highway Code, having regard for personal safety, the safety of the workforce and the general public. What We Can Do For You We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Eligible for overtime pay (for additional hours and call outs) 25 days holiday (plus length of service increases) + 8 Bank Holidays Holiday buying (up to an additional week) Medical cash plan for yourself reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships Pension scheme with contribution based on total earnings not just salary Life assurance protection at 3 x salary Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee Assistance Programme (EAP) & access to Mental Health First Aiders Employee referral scheme (up to £1,000 per referral) Support for development and training This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
May 05, 2026
Full time
Our Business Selwood is the UK s leading pump rental solutions company and part of the Workdry International Group, delivering reliable, tailored pumping solutions to the Water, Environmental and Construction sectors for over 70 years. Our success is built on the strength of our people. Across our nationwide network of branches, we work together with honesty, respect and teamwork sharing ideas, supporting one another and always striving to improve. Safety is at the heart of everything we do, ensuring our people and the communities we work in get home safe every day, while our work helps protect vital resources for future generations. It s an exciting time to join Selwood as we continue to grow. We re committed to investing in our people developing the skills, knowledge and career opportunities that help our teams succeed and build long-term careers with us. About the Role We are looking for a LGV Driver to join our team in Bracknell. You will need to have your Class 2 licence and your HIAB/ALMI qualification. This role has ever changing priorities so the need to be adaptable and flexible is essential to being successful in this role. To enable you to complete all tasks, you will need a good level of fitness, so you are able to safely load and unload your vehicle, this is a requirement at both customer sites and Selwood branches. To carry out this role effectively good communication skills are essential, as you will need to communicate with the hire desk, other colleagues, and our customers to ensure the task at hand is completed to a high standard. As part of the role, you will be involved in a call out rota. Base salary of £42,048, with potential earning up to £51,456. Potential earnings include additional pay such as overtime, call-out payments and other applicable allowances and are to the best of our knowledge based on real world conditions. However, this may vary for individuals depending on the local availability of overtime and personal commitment to working additional hours. Our managers would be happy to explain how overtime and call-outs work during the interview process and address any questions you may have. If you are self-motivated, with a strong work ethic to get the job right first time, ensuring health and safety standards are adhered in everything you do, this is the job for you. Key Responsibilities To have a full understanding of and be fully compliant with the digital Tachograph operation and drivers hours legislation. Maintain an understanding of, and full compliance with the Working Time Directive for mobile workers. Observing all statutory break periods defined under the WTD for mobile workers, setting the tachograph to record all breaks. Driver s hours rules must also be observed and take priority over WTD rules. Ensure all loading and unloading activity is carried out in a safe and efficient manner. All loads are to be positioned and secured safely and correctly to avoid overloading any of the axles and to avoid any possibility of the load moving during transit. This could include manual handling of hoses. Be aware of the dates for the scheduled 6-weekly safety inspection timetable and liaise with the Manager, and garage to help organise booking the vehicle in to have these inspections carried out. Carry out daily maintenance and defect checks of the vehicle in accordance with the Daily Vehicle Defect Check Report and report any defects promptly to the Manager. Continually monitor the vehicle throughout the day for any signs of defects developing, e.g any warning lights illuminating on the dash etc. Qualifications & Experience Full LGV driving licence (no more than 6 points) HIAB/ALMI certificate is required for this role Demonstratable experience in similar industry Over 21 years of age (for insurance purposes)Carry out work in compliance with Department of Transport Regulations and The Highway Code, having regard for personal safety, the safety of the workforce and the general public. What We Can Do For You We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Eligible for overtime pay (for additional hours and call outs) 25 days holiday (plus length of service increases) + 8 Bank Holidays Holiday buying (up to an additional week) Medical cash plan for yourself reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships Pension scheme with contribution based on total earnings not just salary Life assurance protection at 3 x salary Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee Assistance Programme (EAP) & access to Mental Health First Aiders Employee referral scheme (up to £1,000 per referral) Support for development and training This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
Role: Assistant Branch Manager Industry: Construction Supply Sector Region: Huntingdon, Cambridgeshire Salary: 40,000 - 55,000 (DOE) plus bonuses Assistant Branch Manager Are you an experienced people leader with a passion for delivering great service and driving results? Our client, a leading distributor within the consutruction supply sector, is looking for an Assistant Branch Manager to join their growing team in Huntingdon, Cambridegeshire. The role As Assistant Branch Manager, you'll work closely with the Branch Manager to oversee all aspects of daily operations. You'll lead and support the internal sales and shop teams, ensure smooth trading performance, and maintain outstanding customer service standards. Assistant Branch Manager responsibilities include: Supporting the Branch Manager to achieve branch sales and profit targets Managing staff on the sales desk and shop floor Taking ownership of branch operations in the manager's absence Overseeing transport management and ensuring safety compliance Building strong relationships with customers and suppliers Driving service excellence and efficient order-to-delivery processes What we're looking for Proven sales or customer service experience, ideally within the merchant or construction supply / building materials sector Experience in transport management is an advantage Strong communication, organisational, and people management skills A team-focused approach and a proactive attitude What's in it for you Salary: 40,000- 55,000 (depending on experience) Performance bonuses Monday to Friday, between 8:00am - 5:00pm Why join our client? Our client is committed to investing in their people, rewarding hard work, and providing real opportunities for career growth. If you're ready to take the next step in your merchanting / building supplies sector career and thrive in a supportive, fast-paced environment, we'd love to hear from you. Apply today for this Assistant Branch Manager position and one of our team will be in touch to discuss. INDM
May 05, 2026
Full time
Role: Assistant Branch Manager Industry: Construction Supply Sector Region: Huntingdon, Cambridgeshire Salary: 40,000 - 55,000 (DOE) plus bonuses Assistant Branch Manager Are you an experienced people leader with a passion for delivering great service and driving results? Our client, a leading distributor within the consutruction supply sector, is looking for an Assistant Branch Manager to join their growing team in Huntingdon, Cambridegeshire. The role As Assistant Branch Manager, you'll work closely with the Branch Manager to oversee all aspects of daily operations. You'll lead and support the internal sales and shop teams, ensure smooth trading performance, and maintain outstanding customer service standards. Assistant Branch Manager responsibilities include: Supporting the Branch Manager to achieve branch sales and profit targets Managing staff on the sales desk and shop floor Taking ownership of branch operations in the manager's absence Overseeing transport management and ensuring safety compliance Building strong relationships with customers and suppliers Driving service excellence and efficient order-to-delivery processes What we're looking for Proven sales or customer service experience, ideally within the merchant or construction supply / building materials sector Experience in transport management is an advantage Strong communication, organisational, and people management skills A team-focused approach and a proactive attitude What's in it for you Salary: 40,000- 55,000 (depending on experience) Performance bonuses Monday to Friday, between 8:00am - 5:00pm Why join our client? Our client is committed to investing in their people, rewarding hard work, and providing real opportunities for career growth. If you're ready to take the next step in your merchanting / building supplies sector career and thrive in a supportive, fast-paced environment, we'd love to hear from you. Apply today for this Assistant Branch Manager position and one of our team will be in touch to discuss. INDM
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Helpdesk Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Manager to join the team located in Newport, Wales . Role Summary: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within your business unit. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Management Team on training and roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. To achieve a high degree of customer and supplier satisfaction, apply logic and common sense to requests for assistance, ensuring that identified criteria are escalated in accordance with procedures. Establish and maintain excellent customer relationships and develop confidence in our systems and processes. Ensure compliance with all CBRE policies, procedures and directives. Proactively act in a manner that supports a healthy and safe work environment through effective management of incidents and hazards. Experience Required: A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Experience working within a Facilities environment Committed to service delivery excellence Confidential and discrete approach Calm manner and able to work under pressure dealing with conflicting priorities Self-motivated and systematic Results/task orientated Attention to detail and accuracy Excellent time management and organisational skills Commitment to continuous improvement Ability to work as part of team and individually
May 05, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Helpdesk Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Manager to join the team located in Newport, Wales . Role Summary: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within your business unit. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Management Team on training and roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. To achieve a high degree of customer and supplier satisfaction, apply logic and common sense to requests for assistance, ensuring that identified criteria are escalated in accordance with procedures. Establish and maintain excellent customer relationships and develop confidence in our systems and processes. Ensure compliance with all CBRE policies, procedures and directives. Proactively act in a manner that supports a healthy and safe work environment through effective management of incidents and hazards. Experience Required: A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Experience working within a Facilities environment Committed to service delivery excellence Confidential and discrete approach Calm manner and able to work under pressure dealing with conflicting priorities Self-motivated and systematic Results/task orientated Attention to detail and accuracy Excellent time management and organisational skills Commitment to continuous improvement Ability to work as part of team and individually
Your new company Reporting to the Head of Estates, you will play a key leadership role in safeguarding the health, safety and wellbeing of all building users across the estate. You will be responsible for the effective delivery of reactive maintenance and statutory compliance activities, ensuring all works are completed to the highest standards and within required timeframes. You will also oversee the timely production and accuracy of maintenance reports, and ensure that all Planned Preventative Maintenance is scheduled, monitored and delivered in line with organisational, legal and industry requirements. Through proactive management and a strong focus on service quality, you will help maintain safe, secure and well-maintained environments across all sites. You will be based in Liverpool, managing a team of 5 staff and a portfolio of 22 buildings across the wider Liverpool region. Your new role -Ensure statutory compliance and Health & Safety standards. Maintain safe systems of work, oversee compliance with CDM 2015 regulations, and act as the responsible person for statutory schemes (e.g. asbestos, legionella). -Manage estate maintenance and repairs. Oversee planned and reactive maintenance programs, ensuring quality standards, timely delivery, and adherence to financial regulations. -Coordinate contractors and Facilities Management partners. Manage external contractors and Facilities Management partners, monitor performance against SLAs, and ensure safe execution of works. -Monitor building condition and infrastructure. Maintain accurate estate drawings and condition records, oversee inspections of building fabric and mechanical and electrical systems, and safeguard environmental standards for collections. -Lead compliance reporting and documentation Produce reports on maintenance progress, statutory compliance, and energy consumption, in line with government requirements. -Support capital projects and estate development. Contribute to design, delivery, and handover of major projects, advise on building extensions and conversions, and participate in a Soft Landings approach. -Manage budgets and resource allocation Control allocates budgets for repairs and maintenance, distribute work within the team, and ensure efficient use of resources. -Provide leadership and customer-focused service Oversee Estates help desk operations, participate in performance reviews, and ensure team training in Health & Safety and project management. What you'll need to succeed - You will have good hard services experience. - Good compliance experience and knowledge - Ideally plant room experience - Good leadership and management experience - Able to manage mufti sites - It would be advantageous if you have worked on listed buildings or in conservation What you'll get in return - 43000 salary - 38 days holiday including bank holidays - 35 hour week -Civil Service Pension Scheme -35% staff discount in all Caf s -25% staff discount in all Shops -Employee Assistance Programme -Employee Benefits Portal: High Street discounts, retailer discounts, locally negotiated discounts, Cycle to Work Scheme, Travel Loan Scheme, Eyecare Scheme, Smart Pay Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 04, 2026
Full time
Your new company Reporting to the Head of Estates, you will play a key leadership role in safeguarding the health, safety and wellbeing of all building users across the estate. You will be responsible for the effective delivery of reactive maintenance and statutory compliance activities, ensuring all works are completed to the highest standards and within required timeframes. You will also oversee the timely production and accuracy of maintenance reports, and ensure that all Planned Preventative Maintenance is scheduled, monitored and delivered in line with organisational, legal and industry requirements. Through proactive management and a strong focus on service quality, you will help maintain safe, secure and well-maintained environments across all sites. You will be based in Liverpool, managing a team of 5 staff and a portfolio of 22 buildings across the wider Liverpool region. Your new role -Ensure statutory compliance and Health & Safety standards. Maintain safe systems of work, oversee compliance with CDM 2015 regulations, and act as the responsible person for statutory schemes (e.g. asbestos, legionella). -Manage estate maintenance and repairs. Oversee planned and reactive maintenance programs, ensuring quality standards, timely delivery, and adherence to financial regulations. -Coordinate contractors and Facilities Management partners. Manage external contractors and Facilities Management partners, monitor performance against SLAs, and ensure safe execution of works. -Monitor building condition and infrastructure. Maintain accurate estate drawings and condition records, oversee inspections of building fabric and mechanical and electrical systems, and safeguard environmental standards for collections. -Lead compliance reporting and documentation Produce reports on maintenance progress, statutory compliance, and energy consumption, in line with government requirements. -Support capital projects and estate development. Contribute to design, delivery, and handover of major projects, advise on building extensions and conversions, and participate in a Soft Landings approach. -Manage budgets and resource allocation Control allocates budgets for repairs and maintenance, distribute work within the team, and ensure efficient use of resources. -Provide leadership and customer-focused service Oversee Estates help desk operations, participate in performance reviews, and ensure team training in Health & Safety and project management. What you'll need to succeed - You will have good hard services experience. - Good compliance experience and knowledge - Ideally plant room experience - Good leadership and management experience - Able to manage mufti sites - It would be advantageous if you have worked on listed buildings or in conservation What you'll get in return - 43000 salary - 38 days holiday including bank holidays - 35 hour week -Civil Service Pension Scheme -35% staff discount in all Caf s -25% staff discount in all Shops -Employee Assistance Programme -Employee Benefits Portal: High Street discounts, retailer discounts, locally negotiated discounts, Cycle to Work Scheme, Travel Loan Scheme, Eyecare Scheme, Smart Pay Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hybrid Consultant/ Senior Recruitment Consultant positions available. Warm/ Active desks. High billing team. Good earning potential and rewards. The Company A growing generalist agency in Kent, moving to new exciting offices in Maidstone soon The company hire a wide range of office roles, industrial, warehouse, charity roles and more They are very strong on the Perm hiring side, with generalist and specialist consultants working for them who are billing very well. They do 3 days in the office and 2 work from home Free onsite parking in nice offices with a cafe and lots of meeting rooms and space Lead by a manager with 15 years experience leading generalist recruitment teams who is really passionate about recruiting and also looking after their team. The Role You can either join as an experienced temps consultant offering temps hiring to all existing clients for the first time in a new service offering and lead the companies expansion into the temps market OR You can pick up a warm generalist desk with active clients and vacancies on Perm OR Transactional finance recruitment consultant reporting to an experienced finance recruiter who has lots of client relationships and active business at the senior end and will work with you to contact those clients to pick up more junior roles. The Package £30 to £35k plus uncapped commission Monthly commission paying 10 to 40% £100 bonus per month for being on target End of year bonus 5-10% of your total billings e.g. a consultant billing £172k got an 8k end of year bonus on top of monthly commission Open to flexible hours and part time hours to accommodate people, several team members have flexibility already to fit in with life! The team are often treated to little trips, events, breakfasts etc. The manager is big on motivation and reward. It is a very nice environment. The Requirements Recruitment experience in generalist or office based recruitment and relevant experience related to the three positions available. If in doubt apply and we can also contact you about other vacancies in Kent that we manage.
May 04, 2026
Full time
Hybrid Consultant/ Senior Recruitment Consultant positions available. Warm/ Active desks. High billing team. Good earning potential and rewards. The Company A growing generalist agency in Kent, moving to new exciting offices in Maidstone soon The company hire a wide range of office roles, industrial, warehouse, charity roles and more They are very strong on the Perm hiring side, with generalist and specialist consultants working for them who are billing very well. They do 3 days in the office and 2 work from home Free onsite parking in nice offices with a cafe and lots of meeting rooms and space Lead by a manager with 15 years experience leading generalist recruitment teams who is really passionate about recruiting and also looking after their team. The Role You can either join as an experienced temps consultant offering temps hiring to all existing clients for the first time in a new service offering and lead the companies expansion into the temps market OR You can pick up a warm generalist desk with active clients and vacancies on Perm OR Transactional finance recruitment consultant reporting to an experienced finance recruiter who has lots of client relationships and active business at the senior end and will work with you to contact those clients to pick up more junior roles. The Package £30 to £35k plus uncapped commission Monthly commission paying 10 to 40% £100 bonus per month for being on target End of year bonus 5-10% of your total billings e.g. a consultant billing £172k got an 8k end of year bonus on top of monthly commission Open to flexible hours and part time hours to accommodate people, several team members have flexibility already to fit in with life! The team are often treated to little trips, events, breakfasts etc. The manager is big on motivation and reward. It is a very nice environment. The Requirements Recruitment experience in generalist or office based recruitment and relevant experience related to the three positions available. If in doubt apply and we can also contact you about other vacancies in Kent that we manage.
Your new company This organisation is a well-established and highly regarded education-focused managed service provider, working in close partnership with schools, academies and multi-academy trusts. It delivers reliable, high-quality digital and technology services that enable educational institutions to operate securely, efficiently and with confidence.Operating across the North West supporting over 150 schools, the organisation supports a diverse range of educational settings, providing end-to-end technology solutions including infrastructure, cloud services, cybersecurity, digital platforms and ongoing support. Its approach is rooted in a deep understanding of the education landscape, safeguarding responsibilities and the operational pressures faced by schools and trusts. The organisation is values-driven and relationship-led, prioritising long-term partnerships over transactional service delivery, and they work collaboratively with leaders and staff to design practical, sustainable digital solutions that genuinely support teaching, learning and operational effectiveness. As the organisation continues to grow, it is investing in its people, processes and technology to strengthen its service offering and scale responsibly. It offers a professional, supportive environment where individuals are trusted, empowered and encouraged to contribute ideas, develop their expertise and make a meaningful impact within the education sector. Your new role Reporting to the IT Service Director, this role sits within a dedicated education-focused technical services team, providing first line and second line IT support to primary schools across Merseyside. You will work closely with schools to resolve day-to-day technical issues, maintain secure and reliable systems, and ensure technology consistently supports teaching, learning and school operations. The role is hands-on and varied, covering helpdesk support, on-site and remote troubleshooting, system maintenance, device builds and installations, and the ongoing monitoring of backups, security and filtering systems. As an IT Technician joining this reputable managed service provider, you will become an integral part of the team where you will further develop your own skills and knowledge. What you'll need to succeed In order to be successful in securing this position, you will ideally have IT support experience in the education sector, having worked in a school, college or multi-academy trust setting. You will have a proactive approach to providing IT support, with experience working in an end-user-facing setting, where excellent customer service and communication skills are required. You will have a strong working knowledge of Microsoft 365, as well as ideally a working knowledge of systems and technologies in the education sector. What you'll get in return In return, you will be paid a competitive salary of between £32,000 and £35,000 depending on the level of your experience, as well as knowledge of the education sector. You will become an integral part of this well-established team where you will have the opportunity to further develop your own skills and knowledge. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2026
Full time
Your new company This organisation is a well-established and highly regarded education-focused managed service provider, working in close partnership with schools, academies and multi-academy trusts. It delivers reliable, high-quality digital and technology services that enable educational institutions to operate securely, efficiently and with confidence.Operating across the North West supporting over 150 schools, the organisation supports a diverse range of educational settings, providing end-to-end technology solutions including infrastructure, cloud services, cybersecurity, digital platforms and ongoing support. Its approach is rooted in a deep understanding of the education landscape, safeguarding responsibilities and the operational pressures faced by schools and trusts. The organisation is values-driven and relationship-led, prioritising long-term partnerships over transactional service delivery, and they work collaboratively with leaders and staff to design practical, sustainable digital solutions that genuinely support teaching, learning and operational effectiveness. As the organisation continues to grow, it is investing in its people, processes and technology to strengthen its service offering and scale responsibly. It offers a professional, supportive environment where individuals are trusted, empowered and encouraged to contribute ideas, develop their expertise and make a meaningful impact within the education sector. Your new role Reporting to the IT Service Director, this role sits within a dedicated education-focused technical services team, providing first line and second line IT support to primary schools across Merseyside. You will work closely with schools to resolve day-to-day technical issues, maintain secure and reliable systems, and ensure technology consistently supports teaching, learning and school operations. The role is hands-on and varied, covering helpdesk support, on-site and remote troubleshooting, system maintenance, device builds and installations, and the ongoing monitoring of backups, security and filtering systems. As an IT Technician joining this reputable managed service provider, you will become an integral part of the team where you will further develop your own skills and knowledge. What you'll need to succeed In order to be successful in securing this position, you will ideally have IT support experience in the education sector, having worked in a school, college or multi-academy trust setting. You will have a proactive approach to providing IT support, with experience working in an end-user-facing setting, where excellent customer service and communication skills are required. You will have a strong working knowledge of Microsoft 365, as well as ideally a working knowledge of systems and technologies in the education sector. What you'll get in return In return, you will be paid a competitive salary of between £32,000 and £35,000 depending on the level of your experience, as well as knowledge of the education sector. You will become an integral part of this well-established team where you will have the opportunity to further develop your own skills and knowledge. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Recruitment Consultant Construction (Trades & Labour / White Collar) Location: Guildford About ITS With over 50 years experience in the construction industry and 19 offices across major UK cities, ITS is a well-established and highly successful recruitment consultancy specialising in the construction sector. Each office operates with strong local knowledge of its clients and candidates, delivering a bespoke, tailored service. With Directors present in every office, we offer hands-on leadership, high-quality training, and a consistent group ethos that underpins our reputation. Our Guildford office, established in 1989, has a strong client base and an excellent reputation across Surrey and the surrounding areas. The Opportunity We are looking to hire an experienced Recruitment Consultant to join our Guildford team. This role is ideally suited to a Trades & Labour consultant looking to further their career within a privately owned business that offers clear progression and long-term opportunities. We are also open to speaking with experienced Trades consultants who are interested in transitioning into white collar recruitment , with full support and training provided. The Role & Desk You ll be joining a well-established team of three experienced consultants and a Resourcer, supported by a company Director. This is a hands-on role managing and developing a warm desk, focused on supplying trade contractors across Surrey and the wider Home Counties. You ll work closely with the Sales Manager and wider team, benefiting from: Established client relationships and existing PSL agreements Access to both Trades & Labour and white collar freelance opportunities A strong local reputation and consistent flow of requirements This is a development opportunity not a cold start within a high-performing and supportive environment. Key Responsibilities Develop and grow existing client relationships while generating new business Manage and expand a warm desk within the construction freelance market Work collaboratively with the local team to maximise opportunities Deliver a high standard of customer service to clients and candidates Manage your own workload effectively, including remote working when required Maintain strong organisation, scheduling, and time management What We re Looking For Minimum 1+ years recruitment experience (construction preferred) Background in Trades & Labour, white collar, or related sectors Proven ability to build relationships and generate revenue Strong work ethic, drive, and professionalism Good organisational and time management skills We will also consider candidates from other sectors with a strong track record who can adapt to a fast-paced, freelance environment. Training & Progression We are committed to developing our people through: REC-accredited training and ongoing development Internal training programmes and external learning partnerships Structured support to build and execute a desk growth strategy ITS promotes from within, with clear pathways to senior roles, management, and ultimately Directorship and equity opportunities. Package & Benefits Competitive base salary Car allowance Uncapped personal and team commission Quarterly and annual bonuses Incentive trips and rewards Long-term career progression to Director/shareholder level Our investment in people is reflected in our strong staff retention and internal success stories. How to Apply Please send your CV to John Bennett or call for a confidential discussion. Due to the volume of applications, we may not be able to respond to every applicant.
May 04, 2026
Full time
Recruitment Consultant Construction (Trades & Labour / White Collar) Location: Guildford About ITS With over 50 years experience in the construction industry and 19 offices across major UK cities, ITS is a well-established and highly successful recruitment consultancy specialising in the construction sector. Each office operates with strong local knowledge of its clients and candidates, delivering a bespoke, tailored service. With Directors present in every office, we offer hands-on leadership, high-quality training, and a consistent group ethos that underpins our reputation. Our Guildford office, established in 1989, has a strong client base and an excellent reputation across Surrey and the surrounding areas. The Opportunity We are looking to hire an experienced Recruitment Consultant to join our Guildford team. This role is ideally suited to a Trades & Labour consultant looking to further their career within a privately owned business that offers clear progression and long-term opportunities. We are also open to speaking with experienced Trades consultants who are interested in transitioning into white collar recruitment , with full support and training provided. The Role & Desk You ll be joining a well-established team of three experienced consultants and a Resourcer, supported by a company Director. This is a hands-on role managing and developing a warm desk, focused on supplying trade contractors across Surrey and the wider Home Counties. You ll work closely with the Sales Manager and wider team, benefiting from: Established client relationships and existing PSL agreements Access to both Trades & Labour and white collar freelance opportunities A strong local reputation and consistent flow of requirements This is a development opportunity not a cold start within a high-performing and supportive environment. Key Responsibilities Develop and grow existing client relationships while generating new business Manage and expand a warm desk within the construction freelance market Work collaboratively with the local team to maximise opportunities Deliver a high standard of customer service to clients and candidates Manage your own workload effectively, including remote working when required Maintain strong organisation, scheduling, and time management What We re Looking For Minimum 1+ years recruitment experience (construction preferred) Background in Trades & Labour, white collar, or related sectors Proven ability to build relationships and generate revenue Strong work ethic, drive, and professionalism Good organisational and time management skills We will also consider candidates from other sectors with a strong track record who can adapt to a fast-paced, freelance environment. Training & Progression We are committed to developing our people through: REC-accredited training and ongoing development Internal training programmes and external learning partnerships Structured support to build and execute a desk growth strategy ITS promotes from within, with clear pathways to senior roles, management, and ultimately Directorship and equity opportunities. Package & Benefits Competitive base salary Car allowance Uncapped personal and team commission Quarterly and annual bonuses Incentive trips and rewards Long-term career progression to Director/shareholder level Our investment in people is reflected in our strong staff retention and internal success stories. How to Apply Please send your CV to John Bennett or call for a confidential discussion. Due to the volume of applications, we may not be able to respond to every applicant.
Senior Recruitment Consultant Construction (Trades & Labour) Location: Guildford About ITS With over 50 years experience in the construction sector and a network of 19 offices across the UK, ITS is a well-established and highly respected recruitment consultancy. Each office operates with a strong local focus, backed by hands-on leadership and supported by a wider group infrastructure. This model allows us to deliver a tailored, high-quality service while maintaining a collaborative and high-performing culture. Our Guildford office, established in 1989, has a strong reputation and long-standing client relationships across Surrey and the surrounding areas. The Opportunity We are looking to appoint an experienced Senior Recruitment Consultant to take ownership of a warm Trades & Labour desk within our Guildford office. You ll be joining a successful team of three consultants and a resourcer, supported by an experienced Director. This is a hands-on billing role with the opportunity to further develop an already established desk, rather than build from scratch. With multiple existing PSL agreements and a strong local client base, this role offers immediate opportunity alongside long-term growth potential. Your Role Develop and grow an established Trades & Labour desk Build and maintain strong client and candidate relationships Maximise existing PSL agreements and generate new business opportunities Work collaboratively with the sales manager and wider team Deliver a high standard of service in a fast-paced freelance environment Manage your own time and pipeline effectively What We re Looking For Proven experience in recruitment (ideally construction, Trades & Labour or white collar) Strong billing track record and commercial awareness Ability to develop relationships and win business Highly organised with strong time management skills A driven, resilient, and professional approach We are also open to experienced recruiters from other sectors who can demonstrate consistent performance and the ability to adapt to a fast-moving market. Progression & Support ITS is committed to developing its people. You ll receive ongoing training through both internal programmes and external partners including REC-accredited learning. You ll also have full support to implement a growth strategy for your desk, including budget and leadership backing. We promote from within and offer genuine long-term progression, with many of our Directors having started as consultants. Package & Benefits Competitive base salary Car allowance Uncapped personal and team commission Quarterly and annual bonuses Incentive trips and rewards Clear pathway to management, Directorship, and equity opportunities How to Apply Please send your CV to John Bennett or call for a confidential discussion. Due to the volume of applications, we may not be able to respond to every applicant.
May 04, 2026
Full time
Senior Recruitment Consultant Construction (Trades & Labour) Location: Guildford About ITS With over 50 years experience in the construction sector and a network of 19 offices across the UK, ITS is a well-established and highly respected recruitment consultancy. Each office operates with a strong local focus, backed by hands-on leadership and supported by a wider group infrastructure. This model allows us to deliver a tailored, high-quality service while maintaining a collaborative and high-performing culture. Our Guildford office, established in 1989, has a strong reputation and long-standing client relationships across Surrey and the surrounding areas. The Opportunity We are looking to appoint an experienced Senior Recruitment Consultant to take ownership of a warm Trades & Labour desk within our Guildford office. You ll be joining a successful team of three consultants and a resourcer, supported by an experienced Director. This is a hands-on billing role with the opportunity to further develop an already established desk, rather than build from scratch. With multiple existing PSL agreements and a strong local client base, this role offers immediate opportunity alongside long-term growth potential. Your Role Develop and grow an established Trades & Labour desk Build and maintain strong client and candidate relationships Maximise existing PSL agreements and generate new business opportunities Work collaboratively with the sales manager and wider team Deliver a high standard of service in a fast-paced freelance environment Manage your own time and pipeline effectively What We re Looking For Proven experience in recruitment (ideally construction, Trades & Labour or white collar) Strong billing track record and commercial awareness Ability to develop relationships and win business Highly organised with strong time management skills A driven, resilient, and professional approach We are also open to experienced recruiters from other sectors who can demonstrate consistent performance and the ability to adapt to a fast-moving market. Progression & Support ITS is committed to developing its people. You ll receive ongoing training through both internal programmes and external partners including REC-accredited learning. You ll also have full support to implement a growth strategy for your desk, including budget and leadership backing. We promote from within and offer genuine long-term progression, with many of our Directors having started as consultants. Package & Benefits Competitive base salary Car allowance Uncapped personal and team commission Quarterly and annual bonuses Incentive trips and rewards Clear pathway to management, Directorship, and equity opportunities How to Apply Please send your CV to John Bennett or call for a confidential discussion. Due to the volume of applications, we may not be able to respond to every applicant.
Hire Administrator WF6 Monday to Friday 08.30-5.30 £28090 plus excellent benefits and fantastic offices Are you an organised, proactive individual with a knack for customer-focused administration? We re excited to support our client, a leader within their field, in finding a dedicated Hire Administrator. This role offers the chance to contribute to a friendly, employee-owned organisation that values its people, promotes growth, and champions a positive service culture. If you thrive in a supportive environment where your attention to detail and administrative skills can make a real difference, this could be the perfect opportunity for you. Responsibilities include: Providing high-level administrative support to the Hire Desk, Cross-Hire, and Sales teams to ensure seamless operations. Managing and monitoring the central admin email account, acting as the first point of contact for department queries. Responding efficiently and professionally to customer calls and emails, maintaining accurate records of all interactions. Supporting customer enquiries through administrative tasks, ensuring issues are resolved promptly and positively. Carrying out administrative duties related to machine off-hires and coordinating machine breakdown support. Conducting quality checks in line with departmental procedures and supporting the administration of machine off-hires. Reporting potential opportunities or threats to your manager and contributing ideas for service improvement. Fostering teamwork by collaborating closely with colleagues and sharing knowledge across departments. Supporting the team with ad hoc duties as needed, demonstrating flexibility and a can-do attitude. What we're seeking in you: Excellent organisational, time management, and administrative skills, with a keen eye for detail. Confident communicator with strong written and verbal skills and a friendly telephone manner. Self-motivated, capable of working autonomously and responsibly while maintaining high standards. Ability to meet deadlines and make sound, commercially viable decisions. A positive, flexible approach with a willingness to adapt to changing priorities. Experience in Customer Administration or similar roles is desirable, but a genuine desire to deliver exceptional service is most important. The role offers a competitive salary of £28,090, increasing holiday with service, life assurance, Health Cash Plan, pension scheme, employee owned scheme. You will work standard hours from 8:.30 am to 5:30 pm, Monday to Friday. If you would like any further details on this position, please forward your CV for consideration. Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.
May 04, 2026
Full time
Hire Administrator WF6 Monday to Friday 08.30-5.30 £28090 plus excellent benefits and fantastic offices Are you an organised, proactive individual with a knack for customer-focused administration? We re excited to support our client, a leader within their field, in finding a dedicated Hire Administrator. This role offers the chance to contribute to a friendly, employee-owned organisation that values its people, promotes growth, and champions a positive service culture. If you thrive in a supportive environment where your attention to detail and administrative skills can make a real difference, this could be the perfect opportunity for you. Responsibilities include: Providing high-level administrative support to the Hire Desk, Cross-Hire, and Sales teams to ensure seamless operations. Managing and monitoring the central admin email account, acting as the first point of contact for department queries. Responding efficiently and professionally to customer calls and emails, maintaining accurate records of all interactions. Supporting customer enquiries through administrative tasks, ensuring issues are resolved promptly and positively. Carrying out administrative duties related to machine off-hires and coordinating machine breakdown support. Conducting quality checks in line with departmental procedures and supporting the administration of machine off-hires. Reporting potential opportunities or threats to your manager and contributing ideas for service improvement. Fostering teamwork by collaborating closely with colleagues and sharing knowledge across departments. Supporting the team with ad hoc duties as needed, demonstrating flexibility and a can-do attitude. What we're seeking in you: Excellent organisational, time management, and administrative skills, with a keen eye for detail. Confident communicator with strong written and verbal skills and a friendly telephone manner. Self-motivated, capable of working autonomously and responsibly while maintaining high standards. Ability to meet deadlines and make sound, commercially viable decisions. A positive, flexible approach with a willingness to adapt to changing priorities. Experience in Customer Administration or similar roles is desirable, but a genuine desire to deliver exceptional service is most important. The role offers a competitive salary of £28,090, increasing holiday with service, life assurance, Health Cash Plan, pension scheme, employee owned scheme. You will work standard hours from 8:.30 am to 5:30 pm, Monday to Friday. If you would like any further details on this position, please forward your CV for consideration. Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you'll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up. Employer description: Computershare is a global leader in financial administration with over 14,000 employees around the world, serving over 25,000+ clients. If you are looking for an exciting and unique opportunity, to help drive their next phase of growth Computershare are currently seeking an IT Service Desk Apprentice to join the team in their global technology hub based in the centre of Edinburgh. Overview: The 24/7 Global Tech Support Team is responsible for managing all first line service and support tasks for Computershare customers across the globe and ensuring business critical systems remain available at all times. Ensuring that customer experience is paramount at all times, the Service Desk function is responsible for logging all incidents and requests, including categorisation, prioritisation and where possible providing a first contact resolution. As an IT Service Desk Apprentice you will be assigned a mentor who will focus on preparing you for a job as a self-sufficient apprentice analyst through shadowing, training and increasing the your service knowledge. Responsibilities: Respond to customer queries and requests via a number of methods including phone calls, live chat service, email and support tickets. Provide first contact resolution (FCR) through troubleshooting whenever possible using the knowledge base and other tools at your disposal. Contribute to the team's continual service improvement objectives; identify repeat incidents and highlight potential process improvements. Complete user access requests, software installs and local hardware requests. Build and maintain good working relationships with all teams across the organisation. Ensure that all procedures and documentation are kept current, and that any amendments are communicated to the team. Meet goals and KPIs as set by the line manager. Ensure that all work carried out by the Global Service Centre adheres to internal and external audit requirements, business regulations, and service level agreements. Desirable skills: Professional and courteous telephone manner. Willingness to work flexible hours / shifts. Strong verbal and written communication skills. Experience of working in a team. Able to learn new technologies and work in a technical environment. Able to follow set processes & procedures and highlight potential improvements. Understanding of Microsoft products. Salary: £21,000 per annum. Working hours: Initially you will start working on an 8 hour shift pattern starting anywhere between 8am - 2pm Monday to Friday. With the Service Desk Analyst role you may move onto a 2pm - 10pm shift. Benefits: £21,000 salary - increasing to £26,000 once completed apprenticeship. Mentoring scheme throughout apprenticeship. Luxury office space based in the centre of Edinburgh. Mental health awareness benefits. Track record of taking on over 50 apprentices within service desk. Future prospects: With Computershare your further career development is vital, with Global Tech Support's Internal development program which provides you with pathways into roles such as Application Support, Software Development, IT Security and many more. This is an excellent opportunity to work for an organisation who invest in talent and will provide full support whilst you work towards your IT Support Professional SCQF Level 8. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
May 04, 2026
Full time
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you'll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up. Employer description: Computershare is a global leader in financial administration with over 14,000 employees around the world, serving over 25,000+ clients. If you are looking for an exciting and unique opportunity, to help drive their next phase of growth Computershare are currently seeking an IT Service Desk Apprentice to join the team in their global technology hub based in the centre of Edinburgh. Overview: The 24/7 Global Tech Support Team is responsible for managing all first line service and support tasks for Computershare customers across the globe and ensuring business critical systems remain available at all times. Ensuring that customer experience is paramount at all times, the Service Desk function is responsible for logging all incidents and requests, including categorisation, prioritisation and where possible providing a first contact resolution. As an IT Service Desk Apprentice you will be assigned a mentor who will focus on preparing you for a job as a self-sufficient apprentice analyst through shadowing, training and increasing the your service knowledge. Responsibilities: Respond to customer queries and requests via a number of methods including phone calls, live chat service, email and support tickets. Provide first contact resolution (FCR) through troubleshooting whenever possible using the knowledge base and other tools at your disposal. Contribute to the team's continual service improvement objectives; identify repeat incidents and highlight potential process improvements. Complete user access requests, software installs and local hardware requests. Build and maintain good working relationships with all teams across the organisation. Ensure that all procedures and documentation are kept current, and that any amendments are communicated to the team. Meet goals and KPIs as set by the line manager. Ensure that all work carried out by the Global Service Centre adheres to internal and external audit requirements, business regulations, and service level agreements. Desirable skills: Professional and courteous telephone manner. Willingness to work flexible hours / shifts. Strong verbal and written communication skills. Experience of working in a team. Able to learn new technologies and work in a technical environment. Able to follow set processes & procedures and highlight potential improvements. Understanding of Microsoft products. Salary: £21,000 per annum. Working hours: Initially you will start working on an 8 hour shift pattern starting anywhere between 8am - 2pm Monday to Friday. With the Service Desk Analyst role you may move onto a 2pm - 10pm shift. Benefits: £21,000 salary - increasing to £26,000 once completed apprenticeship. Mentoring scheme throughout apprenticeship. Luxury office space based in the centre of Edinburgh. Mental health awareness benefits. Track record of taking on over 50 apprentices within service desk. Future prospects: With Computershare your further career development is vital, with Global Tech Support's Internal development program which provides you with pathways into roles such as Application Support, Software Development, IT Security and many more. This is an excellent opportunity to work for an organisation who invest in talent and will provide full support whilst you work towards your IT Support Professional SCQF Level 8. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.