107 jobs found

Optimum Recruitment Group are proud to be recruiting exclusively for a fast paced, growth client based in Wakefield who are looking to appoint an Interim Finance Director for an initial period of 6 months. This role is to cover the BAU Finance Director responsibilities whilst the CFO concentrates on a number of corporate projects. Commitment to the contract is essential. You will work closely with the CEO and senior management team, providing financial leadership across the business. Alongside core financial management and reporting, you will focus on planning, cash management, ad-hoc projects, KPI reporting, process improvement and the development of financial systems. You will have responsibility for a team of c18 which includes finance, HR and property. Your duties will include: Leadership & business partnering: Overall responsibility for the finance function, supporting the wider business. Act as key partner and advisor to the CEO. Support the management team through regular operational meetings and decision support. Build strong relationships with external stakeholders and key support functions. Reporting, compliance & controls: Oversee reporting internally and to relevant authorities, including VAT, tax returns and R&D claims. Overall responsibility for production and distribution of monthly management accounts. Lead the external audit process. Act as a compliance steward and protect business assets. Manage insurance cover and oversee renewal/coverage adequacy. Planning, cash, funding & treasury: Lead budgeting and forecasting where necessary. Manage resources to successfully meet funding covenants. Manage banking and payment processes across jurisdictions. Continuous review of FX policies. Commercial performance & profit improvement: Work with supply chain on cost-saving initiatives and pricing. Identify and implement further opportunities for profit improvement across the business. Contracts, property and shared services oversight: Review annual contracts for financial services (e.g., consumer finance, banking). Support annual salary reviews with the CEO. Oversee rent reviews across the property portfolio. What you'll need to succeed: A recognised accountancy qualification. Exceptional leadership skills. Experience from fast paced, ever changing environment with operational involvement. Demonstrable track record of developing control systems and processes in response to changing business needs. Strong influencing skills and the ability to work successfully with the senior management team. We can accommodate a professional interim on a day rate basis or a fixed term contract.

West Yorkshire WFH / Client Sites Are you an experienced HR professional who thrives in a fast-paced environment and enjoys the variety of supporting multiple SME clients across different industries? If you specialise in employee relations and want a role where you can truly make an impact, this could be the perfect opportunity. You ll enjoy autonomy, the freedom to manage your own workload and the chance to build strong relationships with a diverse client base. Why Join Us? No two days are ever the same. You ll be drafting contracts and policies, supporting recruitment, advising on performance management, handling restructures, TUPE and terminations and providing expert guidance across the full HR spectrum. You ll be the fourth team member in a small but highly effective consultancy where employment law and compliance are central to everything we do. Outstanding customer service is our hallmark our responsiveness, availability and commitment are why clients stay with us year after year! What You ll Be Doing Acting as a trusted HR Advisor to SME clients, delivering commercial, pragmatic and solutions-focused Employee Relations advice and HR advice. Managing a diverse HR caseload, ensuring compliance with employment law while providing tailored, business-savvy support. Delivery of leadership training and management development that helps support your client s team grow their people management skills and enhance their knowledge. Advising on a range of HR matters, including recruitment, employee relations, performance management and restructures. Engaging with clients via phone, email and video, with regular on-site visits across Yorkshire, predominantly the Bradford and Leeds regions. Engaging with our social media platforms and spreading the word about our services. What We re Looking For Minimum 2 years HR/ER experience with strong employment law knowledge Highly organised, self-motivated and comfortable working at pace Commercially aware with the ability to understand client needs Passionate about delivering excellent service Full driving licence and own vehicle Willingness to learn, develop and explore new areas of HR Desirable Skills & Experience CIPD qualification (or equivalent) Experience supporting multiple clients, sites or managers simultaneously Training delivery, client relationship management and business development experience Familiarity with HR software/CRM systems Benefits WFH & Client Sites - Based from home with regular travel for attendance on client sites, across Yorkshire and co-working days with the team in a shared office. Performance Related Bonus Scheme 23 days holiday + bank holidays Birthday day off Monday - Friday, 09:00 - 17:30 (37.5 hours per week). Flexibility required to travel to attend client sites. Who We Are We are an established outsourced HR provider supporting SMEs across West Yorkshire over the past seven years. At The HR Dept Bradford, we deliver expert, commercially focused HR support to a diverse portfolio of clients. We re now looking for a proactive, confident and driven HR Consultant to join our small but passionate team!

Sewell Wallis are currently working with a brilliant, well-established business looking to appoint an HR Manager to their team for a 9 month fixed term contract. You must be available to start immediately. The HR Manager is a true generalist role that will provide day to day operational guidance and advisory support to enable effective people management & people practices across all levels of the business, adding value to the business that you support. Reporting to the HR Business Partner, this role offers a vast variety of tasks and responsibilities, often changing day to day and is undoubtedly demanding. What will you be doing? Responsible for providing stakeholders with guidance, coaching and advisory support on complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, TUPE Transfers and redundancy. As well as, on occasion, managing these processes directly. Provide first line HR support, advice and coaching to designated client groups on the full life cycle of HR issues. Assisting line managers to understand and implement policies and procedures. Providing accurate, meaningful and insightful management information to stakeholders, identifying the opportunity to add value by recognising trends and patterns. Promoting equity and diversity as part of the culture of the business. Managing the review of HR policies & Contracts of Employment to ensure they are fit for purpose and meet legal and regulatory requirements, including producing toolkits and guidance documents for our line management population. Liaising with the HR Service Centre, acting as an escalation point. What skills are we looking for? Experience in a similar HR Manager level role with strong ER experience. CIPD qualified (desirable). Personable with strong communication and relationship-building capabilities across all levels of the business. What's on offer? Hybrid working. Flexible working. Excellent employee benefits. Please send us your CV below or contact Becky Gibson for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.

Customer Sales Advisor - Castle Bromwich, Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Company Benefits: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 26,863 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Purpose: This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Full Training is provided in the role. Core Responsibilities: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.

Service Controller / Advisor Spider is advertising on behalf of a very successful family run company working in the Commercial vehicle Sector. They are looking to recruit an experienced Service Controller / Advisor to join their team on a permanent full-time basis for their head office based in Colchester, Essex. Why them: A successful, family-run business with over 35 years experience in the Commercial Vehicle sector. They provide a comprehensive range of services and products for customers of all sizes, from large PLCs to single vehicle operators, staying up to date with the latest vehicle and ancillary technologies. The company invests in training, technology, and experienced people to deliver excellent service nationwide, guided by a team of directors and a strong management and technician team. Company Benefits: Competitive Salary: Salary from £30,000 per annum Holiday: 25 days holiday plus bank and public holidays Benefits: Opportunities for career development within a progressive Company, Supportive and dynamic team environment, Training in refrigeration service systems and scheduling tools About the role: As a Service Controller / Advisor you will be supporting the Refrigeration Service Department by coordinating service activities, managing engineer schedules, handling customer enquiries, and ensuring timely completion of maintenance and repair works. You will act as the link between clients, field engineers, and internal departments, and will manage service jobs, process reports, and track maintenance schedules. Working hours for this role are (Apply online only), Monday to Friday. Main Duties and Responsibilities: • Acting as the first point of contact for customer enquiries and service requests • Logging service calls accurately and providing clients with timely updates • Offering technical and administrative support on service contracts, job progress and reports • Creating and managing service jobs within the company s service management systems • Processing engineer job reports and service documentation for invoicing and compliance • Tracking and updating maintenance schedules and service contracts About you: As a Service Controller / Advisor you will have strong administrative and organisational skills, with the ability to multitask in a fast-paced service environment. You will have excellent communication and customer service skills and be confident working independently or as part of a team. Previous experience as a Service Coordinator, Service Advisor, or Controller within the Automotive, HVAC, or refrigeration industry would be an advantage but is not essential. You will be proficient in Microsoft Office and service management software. Understanding of refrigeration systems, HVAC terminology, and engineering service processes would be desirable but not essential. If you have the relevant skills and experience for the Service Controller / Advisor role and would like to join this company, then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through an Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

People Operations Specialist Warwickshire (with travel to the Head Office in Greater Manchester) Salary up to £40k Full Time Permanent Company car provided Reporting to the HR Business Partner, this generalist People/HR role provides hands-on support across employee relations, recruitment, culture, engagement, and performance. You will offer practical HR advice, manage core HR processes, and help deliver initiatives that support a high-performance, values-led culture. Key Responsibilities of the People Operations Specialist Employee Relations & HR Administration Provide HR advice across absence, flexible working, family leave, capability, disciplinary, grievance and probation, managing cases end-to-end. Maintain accurate HR records and documentation. Prepare contracts, letters and manage employee changes. Lead onboarding and offboarding, including right-to-work checks. Administer employee benefits and ensure GDPR compliance. Support monthly payroll. Oversee internal reward and recognition programmes. Recruitment & Onboarding Manage recruitment processes, including advertising roles and interview coordination. Performance & Development Support delivery of performance management cycles and tools. Coordinate performance-related content, reporting, workshops and development activities. Help track key cultural and performance routines across the organisation. Key requirements for the People Operations Specialist: Essential Experience Experience in HR advisory or employee relations. Exposure to performance management and engagement activities. Experience in a dynamic, fast-paced environment. Familiarity with HR systems (ideally HiBob). Experience in logistics or industrial sectors (preferred). Skills & Attributes Strong relationship-building and communication skills. Empathy combined with commercial awareness. Highly organised, detail-driven and adaptable. Team-oriented, proactive and solution-focused. Working knowledge of UK employment law. Confident with Microsoft Office and payroll support. High levels of confidentiality and professionalism. If you are interested in this People Operations Specialist position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist operating across England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.

Win-berry is excited to present an opportunity for a Commercial Solicitor to join our esteemed client based in Cardiff. This role is ideally suited for a professional with proven experience in commercial law, offering the chance to work within a dynamic legal team. The successful candidate will be responsible for managing a diverse caseload, providing expert legal advice on commercial contracts, negotiations, and related matters. The role demands a proactive approach, excellent client service skills, and the ability to handle multiple projects efficiently. You will be expected to contribute to the ongoing development of the firm's commercial legal services, ensuring high standards and compliance are maintained at all times. What you will be doing as a Commercial Solicitor: Supporting a portfolio of retained commercial clients Drafting, reviewing and negotiating a wide range of commercial contracts Working with colleagues across legal, finance, and tax to provide joined-up advisory support when required Producing clear, concise documents including risk reports, contract summaries, drafting templates and negotiating complex commercial contracts Managing deadlines across multiple matters simultaneously Supporting wider commercial initiatives and business development where appropriate The experience you will have as a Commercial Solicitor: Excellent general commercial contract knowledge Ability to manage matters with minimal supervision Some experience supervising juniors is advantageous Ready to hit the ground running One of these positions offers slightly more autonomy, ideal for someone comfortable managing their own workload independently. Experience drafting and negotiating in any of the below is essential: SaaS/cloud contracts Software licences Distribution, reseller, and supply agreements Sale of goods/services Consultancy and franchise agreements What You ll Get: High-quality work: Exposure to top-tier commercial matters across tech, SaaS, distribution, and strategic client projects. Career growth: Clear progression paths, training, mentoring, and leadership opportunities. Supportive culture: Hybrid working (1 - 2 days WFH), collaborative team environment, and group-wide social events. Competitive benefits: Competitive salary, 25+ days holiday + bank holidays, and parking. Unique environment: Work alongside corporate finance, tax, and communications experts for a 360 advisory experience. This is a fantastic opportunity for a solicitor looking to advance their career within a reputable firm, offering a supportive environment and a commitment to professional growth. Benefits include a competitive salary, flexible working options, and the opportunity to work on high-profile commercial cases. Join a forward-thinking organisation dedicated to providing outstanding legal services and supportive team culture. If you are a motivated solicitor with the required experience, we encourage you to apply for this exciting role in Cardiff.

Your new company An intimate and dynamic advisory firm focused on delivering exceptional client service and strategic growth. Work Pattern Hybrid 4 day week considered Your new role Take full ownership of our operational and support functions, enabling the CEO to focus on growth and client delivery. Oversee a wide range of areas including finance, HR, property, compliance, IT, and supplier management. Prepare monthly reporting packs and manage agendas for senior meetings. Coordinate HR processes such as recruitment, onboarding, payroll, and benefits administration. Manage office property matters, ensuring a safe and compliant working environment. Maintain statutory compliance, company records, and regulatory requirements including GDPR and health & safety. Oversee IT systems and outsourced providers, ensuring security and efficiency. Organise firm-wide events, including away days and team gatherings. Drive process improvements, resolve operational issues proactively, and ensure smooth day-to-day business operations. What you'll need to succeed Proven experience managing operations across finance, HR, compliance, and IT within a small business environment. Strong organisational, problem-solving, and communication skills. Ability to manage multiple priorities and deliver high-quality outcomes with minimal supervision. Comfortable working with outsourced suppliers and managing contracts. High levels of integrity, discretion, and trustworthiness. Adaptable, proactive, and solutions-focused approach with sound judgement. Familiarity with financial systems and process improvement; knowledge of Xero and Microsoft Dynamics CRM is desirable. What you'll get in return Bonus schemes available Flexible and hybrid working Equity Incentive Private Health Cover Death in Service & Income Protection Workplace Pension Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Health Programmes Director We are seeking an experienced senior health sector professional to oversee the successful implementation and impact of our live social investment contracts for a 12 month maternity cover. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: Health Programmes Director Location: London/hybrid SE1 Hours: Full-time Salary: £90,000 per annum Contract: 12 month maternity cover Closing date for applications: 5th January 2026 The Role This role provides strategic leadership across a portfolio of live social investment and health transformation programmes. You will oversee delivery, performance, impact reporting and partnerships with local health systems, ensuring services achieve both financial and health outcomes. Key responsibilities include: Acting as contract owner for multiple live investments, ensuring delivery excellence and strong programme management Providing strategic guidance to operational teams and senior health partners, using data driven adaptive management to improve performance Embedding a culture of learning and continuous improvement through reflective practice, data analysis and shared learning activities Capturing and communicating impact through patient stories, testimonials and performance and evaluation reports Representing the organisation at programme boards, advisory groups and governance forums Working with local community partners to identify unmet needs, reduce health inequalities and strengthen service design Leading the operational delivery function including team resourcing, budgets, workload planning, wellbeing and professional development Supporting national programme development through governance, partner collaboration, pipeline development and monitoring and evaluation Reviewing new service proposals to provide challenge on outcome frameworks, service models, KPIs and implementation plans Contributing to contract negotiations and amendments to ensure quality, impact and financial sustainability Working with senior leaders to shape future service opportunities and strengthen the organisation's role in health and care transformation About You Essential skills and experience: Extensive experience in the NHS or wider health and care system, including work with voluntary or community sector partners Strong understanding of service development, performance improvement and adaptive management in health or care settings Proven ability to manage complex, multi stakeholder programmes Confident with data analysis, performance monitoring and financial oversight Excellent relationship and partnership management skills at senior level Experience designing and delivering learning, evaluation or reflective practice activities Demonstrated commitment to equity, diversity and inclusion, with a clear track record of action Experience leading and motivating teams Desirable: Understanding of social investment, outcomes based contracts or impact measurement Experience of NHS contract management About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. You may have experience in other areas such as Director of Health Services, NHS Programme Director, Director of Transformation, Head of Commissioning, Health Strategy Lead, Community Health Director. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

I am urgently seeking and Interim HR Advisor for a renowned Civil Service organisation based in Central London. This role is for an initial period of 3 to 6 months at a salary in the range of 34,608 to 42,955 per year on a fixed term basis and requires an ASAP start. This role will be based onsite 3 days per week with 2 days remote and will focus on clearing a backlog of fixed term contract redundancy processes. The successful candidate will work within the HR Business Partnering team, processing redundancy cases, liaising with MyCSP, managing consultations with staff and trade unions, supporting programme directors and line managers, and ensuring all employment law requirements are met. The organisation is a highly unionised environment, so experience working collaboratively with trade union representatives is essential, preferably from a large public sector organisation. Key requirements: Strong redundancy management experience, including collective consultation Solid understanding of employment law, particularly Section 139 ERA 1996 Experience with Civil Service Compensation Scheme and MyCSP processes Proven experience working in heavily unionised organisations and conducting effective trade union consultation Ability to manage high-volume case processing with attention to detail Experience with fixed-term contracts and redundancy consultations Strong stakeholder management skills - able to build effective relationships with programme directors, line managers, and senior leadership Excellent written and verbal communication skills Strong administrative and organisational skills Ability to work independently and manage own caseload A DBS check may be required for this role. If you have the required skills and experience, in particular with the Civil Service Compensation Scheme and MyCSP processes, please apply by submitting your up to date CV and contact details ASAP.

Job Title: HR Shared Services Coordinator Location: Basingstoke Pay Rate: 13 per hour Contract: 3 Months (possibility of extension) Job Description Summary The HRSS Coordinator delivers a high-quality and consistent HR service to employees and managers. This includes timely and efficient HR, recruitment, and employee lifecycle administration support to HR colleagues, line managers, employees, and external candidates. The role ensures HR support is delivered within agreed parameters, enabling managers and employees to work effectively. Responsibilities are carried out in line with procedures, standards, and HRSS Service Level Agreements (SLAs). Responsibilities Administer onboarding activities including drafting and sending letters and contracts, ensuring pre-employment checks are completed in line with SLAs and audit requirements. Conduct ongoing employment checks as required by the Senior HRSS Coordinator. Support payroll administration, including processing starters, leavers, changes, and incremental rises. Maintain accurate paper-based and electronic employee records. Manage photocopying, letter writing, data inputting, cleansing, archiving, and general HR administration. Ensure accurate data entry within the MyHR system. Action workflow requests in a timely and consistent manner. Monitor compliance with HR policies, standards, and processes, escalating non-compliance as appropriate. Deliver a professional and high-quality service to all customers. Resolve routine customer queries and complaints where possible, escalating to the HR Shared Services Manager when necessary. Escalate HR advisory queries to HR Business Partners and Advisors promptly. Build positive rapport with colleagues and customers with clear, appropriate communication. Handle all information confidentially and share only with appropriate personnel. Comply with organisational policies and procedures while promoting equal opportunities and maintaining a safe and supportive workplace. The Individual Solid HR administration experience, including payroll data collation. Strong verbal, written, and numeracy skills. Excellent organisational skills with the ability to manage time and prioritise. Proficient in Microsoft Word and Excel with HR systems/database experience. Able to work independently using initiative within set processes. Strong interpersonal skills and ability to work with colleagues at all levels. Confident handling confidential and sensitive information. Knowledge of HR policies and procedures. Effective verbal communication with diverse customer groups. Strong written communication for correspondence and reports Able to comply with the Data Protection Act and FCA regulations. Education and Qualifications Good general education with minimum GCSE Grade C (or equivalent) in English and Maths. CPP qualification or CIPD membership (or working towards) is highly desirable. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job Title: Government Furnished Equipment (GFE) Specialist Consultant Location: Stevenage (with occasional travel to Bolton and Bristol) Security Clearance: SC required to start Contract Details: Duration: 12 months (likely to be extended/ perm) Work Pattern: Monday Friday Typically hybrid (12 days onsite per week) Flexibility required for increased onsite presence at the start Pay Rate: £55£60 per hour (depending on experience) Department Overview: Working within CSS Support Services, this role provides support and assurance in the organisation, management, and continual improvement of Government Furnished Equipment (GFE) held on behalf of customers. Responsibilities: Advisory & Compliance Provide consultancy support to programme teams on GFE requirements under MoD and international defence contracts. Interpret DEFCONs, DEFSTAN 05-099, and related contractual clauses, advising on obligations and risks. Ensure compliance with government policy, export control, and security regulations regarding GFE. Process Development & Assurance Develop and refine GFE management processes, tools, and training materials for consistent application. Conduct internal audits and readiness reviews to ensure GFE compliance before customer audits. Recommend system and process improvements to enhance accountability and traceability. Programme Support Support programmes in planning for the receipt, allocation, usage, return, and disposal of GFE. Provide expert input during contract negotiations and change proposals relating to GFE. Assist in resolving GFE discrepancies, loss, or damage, liaising with the MoD as required. Stakeholder Engagement Act as a key liaison between the organisation, the MoD, and subcontractors on GFE matters. Influence and educate internal teams (commercial, procurement, engineering, logistics) on GFE responsibilities. Support cross-functional working groups and industry forums on GFE management. Reporting & Governance Advise on accurate reporting of GFE status, utilisation, and risks to programme leadership and the MoD. Develop KPIs and metrics to demonstrate compliance and performance improvement. Required Skills & Experience: Proven experience in GFE or asset management within the defence or aerospace sector. Strong knowledge of MoD contractual frameworks (e.g. DEFCON 23, 611, 694, 76) and relevant defence standards. Demonstrated experience in contractual and regulatory compliance in a government/defence environment. Proficient in ERP/asset management systems (e.g. SAP) and data reporting tools. Excellent stakeholder management, communication, and influencing skills. Analytical mindset with the ability to identify risks, issues, and opportunities for improvement. Eligible for UK Security Clearance (SC minimum). Desirable Qualifications & Experience: Professional qualifications in Supply Chain, Asset Management, or Contract Management (e.g. CIPS, APICS, IACCM). Experience in audit or compliance (ISO, MoD audits). Exposure to international defence contracting environments. Knowledge of Continuous Improvement / Lean / Six Sigma. Previous military background or experience in defence supply highly preferred. Target Background: Defence, aerospace, or other government-funded equipment programmes. Ideal for a senior ex-military professional from a defence supply background. JBRP1_UKTJ

HR Advisor Southwark 35-40k Hybrid (3 days in the office) A long established creative organisation based in Southwark is looking to recruit a HR advisor to join their team. You will work alongside the HR Manager supporting in a variety or Employee Relations and HR Administration duties. Key duties of the role include: Managing all day-to-day operational requirements and HR Administration Advising the Executive team and managers on all people matters Providing guidance and support to all staff and line managers regarding policy, legal issues and performance management flagging risk issues to MD where required Providing guidance and support to all staff and line managers regarding employment relations matters e.g. disciplinary, grievance and restructures Managing all HR processes and admin including contracts, letters etc. Delivering HR inductions as well as manage new starter and leaver process Supporting the recruitment process as and when required Managing absence processes (holidays, sickness) including reporting Maternity/ paternity advice/guidance and handling flexible working requests Ad hoc projects and duties To apply for this role you MUST have the following: You will have previous HR Advisor experience however still be happy in a role that involved HR Administration duties Expertise in employment policies and procedures and an excellent understanding of HR best practices and current regulations Experience implementing and supporting learning and development activities High level of professionalism and discretion Strong employee relations experience Ability to work under pressure, multi-task and prioritise workload independently Advertised by Office Angels, London Bridge branch Please note that due to the high volume of response Office Angels receive; only successful candidates will be contacted. For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

NMS Recruit are seeking an Senior Consultant with a strong background in the construction industry with solid financial/commercial experience. The role would be suitable for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to 60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

I am urgently seeking and Interim HR Advisor for a renowned Civil Service organisation based in Central London. This role is for an initial period of 3 to 6 months at a salary in the range of £34,608 to £42,955 per year on a fixed term basis and requires an ASAP start. This role will be based onsite 3 days per week with 2 days remote and will focus on clearing a backlog of fixed term contract redundancy processes. The successful candidate will work within the HR Business Partnering team, processing redundancy cases, liaising with MyCSP, managing consultations with staff and trade unions, supporting programme directors and line managers, and ensuring all employment law requirements are met. The organisation is a highly unionised environment, so experience working collaboratively with trade union representatives is essential, preferably from a large public sector organisation. Key requirements: Strong redundancy management experience, including collective consultation Solid understanding of employment law, particularly Section 139 ERA 1996 Experience with Civil Service Compensation Scheme and MyCSP processes Proven experience working in heavily unionised organisations and conducting effective trade union consultation Ability to manage high-volume case processing with attention to detail Experience with fixed-term contracts and redundancy consultations Strong stakeholder management skills - able to build effective relationships with programme directors, line managers, and senior leadership Excellent written and verbal communication skills Strong administrative and organisational skills Ability to work independently and manage own caseload A DBS check may be required for this role. If you have the required skills and experience, in particular with the Civil Service Compensation Scheme and MyCSP processes, please apply by submitting your up to date CV and contact details ASAP.

HR Assistant Fairfields Farm Produce Ltd are looking for a part-time HR Assistant to join our team on a permanent basis for 3 days per week, at our site just north of Colchester, Essex. Why Fairfields Farm Produce Limited: We are a family-owned, independent farm, and since 2006 we ve been growing our own potatoes and crafting them into award-winning, hand-cooked crisps right here on site. As we work towards becoming the UK s first carbon-neutral crisp producer, we re seeking talented individuals who share our passion for quality, sustainability, and innovation. As our business continues to expand, we re creating a brand-new role to support the development of a professional HR function across both the farm and crisp manufacturing operation. This is an exciting opportunity for someone who wants variety, autonomy, and the chance to shape HR in a growing, forward-thinking organisation Fantastic company benefits include: Salary: Competitive (pro rata for part-time hours, dependent on qualifications and experience). Holiday: 5 weeks annual leave plus Bank Holidays (pro rata for part-time hours) Pension: Company pension scheme. Free Parking: We provide onsite free parking. Employee extras such as: Employee discounted products, supportive working environment, development opportunities, and involvement in an exciting, expanding food brand. About the role: As a part-timeHR Assistant, you will provide day-to-day HR administration across the farm and manufacturing operation. Working closely with management and the external HR Partner, you will help maintain accurate employee records, support recruitment and onboarding, assist with payroll administration, and act as a first point of contact for routine HR queries. This part-time role offers variety, autonomy, and the opportunity to grow as the HR function develops. Working hours for this role will be 3 days per week working 8am 5pm. Main Duties and Responsibilities: Maintain accurate staff records, personnel files, and HR documentation, including Disciplinary and Grievance records. Support recruitment activities including shortlisting, interview coordination, onboarding, and age verification documentation and overseeing training including H&S induction records. Assist with preparation of contracts, offer letters, and HR documentation for permanent and temporary staff. Maintain time and attendance records, absence, holiday, and probation tracking, and update HR systems/databases. Being a first point of contact for routine employee queries and supporting managers with training and HR processes. Helping coordinate seasonal and agency staffing requirements, including maintaining labour agency compliance documents, contracts and agency pay records, attendance records and rights to work documents. Working with the Operations Director to obtain and retain SMETA accreditation. Support payroll administration, liaise with HR partner on compliance, and help coordinate training and HR processes. About you: As a part-timeHR Assistant, you will be a proactive, organised, and confident HR professional, comfortable working in a busy, people-focused environment. Previous experience in HR administration, recruitment, or a similar role is highly desirable. You must be able to handle confidential information with discretion, communicate effectively with staff at all levels, and be proficient in MS Office and HR systems. Experience with Sage Payroll, HR advisory services, understanding of HR processes and employment law, and familiarity with farming, food production, or manufacturing are advantageous. A CIPD Level 3 qualification, or willingness to work towards it, is also desirable. If you have the relevant skills and experience for this part-timeHR Assistant role and would like to be considered, please apply by submitting an up-to-date CV. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence regarding this vacancy. If you require any reasonable adjustments or information in an alternative format, please let us know as soon as possible. No recruitment agencies, please This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Senior Building Surveyor opportunity at Manchester consultancy- hybrid working! Your new company You will be working for one of the world's most respected design, engineering, and project management consultancies. The Building Consultancy team provides expert services across the full lifecycle of buildings-from initial surveys and feasibility studies to design, refurbishment, and asset management.Operating across the UK and internationally, the consultancy supports clients in both the public and private sectors, including education, healthcare, commercial, residential, and government estates. Their multidisciplinary approach integrates building surveying, architecture, engineering, and sustainability expertise to deliver tailored solutions that meet complex client needs. Your new role As Senior Building Surveyor you'll become a key player in delivering high-impact projects across the UK. You'll work within a collaborative, multi-disciplinary team on a diverse portfolio spanning retail, healthcare, education, energy, commercial, and public sectors. This is a fantastic opportunity to lead, innovate, and grow within a forward-thinking organisation committed to excellence and sustainability. Key Responsibilities: Lead and manage building surveying projects from inception to completion. Undertake feasibility studies, condition surveys, and defect analysis. Prepare specifications, obtain statutory approvals, and administer contracts (JCT, NEC). Deliver refurbishment, improvement, and modernisation projects. Provide professional services including party wall matters, dilapidations, and asset management. Mentor and supervise junior surveyors, supporting APC candidates. Ensure compliance with health, safety, environmental, and quality standards. Develop and maintain strong client relationships, acting as a trusted advisor. Contribute to business development and bid preparation. What you'll need to succeed BSc (Hons) in Building Surveying or equivalent RICS-accredited degree. MRICS Chartered status (preferred). Proven experience in building surveying across multiple sectors. Strong technical knowledge and commercial awareness. Excellent communication and leadership skills. Proficiency in Microsoft Office; AutoCAD Willingness to travel as required. What you'll get in return Salary £50,000-£60,000 Competitive benefits package. Flexible working arrangements including hybrid working Structured career development and training support. Opportunity to work on prestigious, high-profile projects. Inclusive and supportive team culture. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.