87 jobs found

This is a CISCO to Teams telephony migration contract, site based 1-2 days per week in Plymouth. Some travel to Europe also required. Client Details This contract opportunity is a Telephony migration with 1-2 days per week in Plymouth and occasional travel to Europe. The company is known for its innovative approach to technology and commitment to providing excellent service to its customers. Description Manage and maintain CISCO/Teams telephony systems to ensure optimal performance. Provide technical support and resolve issues related to telephony systems. Collaborate with the technology department to implement telephony solutions. Monitor system performance and carry out regular updates and maintenance. Document telephony system configurations and changes accurately. Assist in the deployment of new telephony technologies and solutions. Ensure compliance with industry standards and organisational policies. Train team members on the effective use of telephony systems where required. TECH STACK: Microsoft Teams & Telephony Cisco CUCM & Jabber Cisco IOS Gateways VOIP Genesys Cloud Contact Centre solutions Call recording software Windows (Desktop & Server) Network support/administration - good understanding of protocols and security - IP, LAN/WAN, QoS, VLAN, sécurité, DNS, DHCP, VPN configuration, Understanding of normes and protocols: SIP, RTP, H.323 Profile A successful CISCO Telephony Engineer should have: Proven expertise in CISCO/Teams telephony systems. Strong problem-solving skills and technical understanding. Experience working within the technology department in a similar role. Ability to work collaboratively and communicate technical information clearly. Familiarity with maintaining and upgrading telephony solutions. A proactive approach to improving system performance and reliability. Job Offer Competitive day rate (on application) Duration until end of July 2026 Inside IR35 - but can offer salary Fixed term contract if preferred Paid travel and expenses

Roles and Responsibilities Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment Assist site with hardware/desk/office/boardroom setup as requested Execute supported directed tasks for network or server support on-site by escalations teams. Provide first level troubleshooting and support for Applications Capture, store and update in-scope site information. EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging. Mobile devices (phone/tablets) set-up, deployment, collection. Software/Application Installation (Country/Site specific). Basic Printing. Network and server troubleshooting support). Provide New Hire Induction. Manage local end user asset inventory and life cycle of assets. Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) Provide first level support for warehouse devices (RF Equipment's, voice equipment's, Vehicle mounted units, label/thermal printers etc.,) Maintain onsite inventory of supported devices.

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team. Please note this is a site based role, based out of our Hoddesdon office with travel to our sites About our role Delivering 1st & 2nd line technical support-on-site and remotely Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more Supporting network connectivity, VPN access, and wireless configurations Installing and configuring systems and applications to company standards Managing user accounts and permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site set up, hardware repairs and troubleshooting Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands-on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer-focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Deployment Engineer 18.87 Per Hour, Inside IR35, Via Umbrella Salisbury On-site 2 Months Contract Your new role We are seeking a Tech Engineer to support an on-site deployment project. The successful candidates will be responsible for deploying new devices and managing the storage of legacy equipment as part of a technology refresh initiative. On-site deployment of new end-user devices. Securely store and manage legacy devices in accordance with client policies. Perform basic configuration and connectivity checks on deployed hardware. Ensure accurate asset tracking and documentation during the deployment process. Collaborate with the local IT team to resolve any technical issues during installation. What you'll need to succeed Previous experience in IT hardware deployment or desktop support. Strong understanding of device setup and troubleshooting. Ability to work in a secure environment and follow strict compliance protocols. SC clearance (mandatory). What you'll get in return 18.87 Per Hour, Inside IR35, Via Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Support Engineer - Modern Workplace Specialist Location: Berkshire (with occasional travel between sites) Salary: Negotiable depending on experience + benefits Company: Leading Financial Services Organisation About the Role Our client, a well-established financial services organisation, is seeking an experienced IT Support Engineer with strong expertise in Microsoft's Modern Workplace technologies to join their dynamic IT team in Berkshire. This is a hands-on technical role requiring proven experience across the full Microsoft cloud ecosystem. You'll be responsible for day-to-day IT support while also working on strategic Modern Workplace projects that keep our organisation secure, efficient, and productive. What You'll Be Doing Modern Workplace Management (Key Focus) Manage and troubleshoot Azure Virtual Desktop (AVD) sessions and environments Administer our Microsoft 365 ecosystem including SharePoint, Teams, and OneDrive Configure and support devices using Autopilot and Microsoft Intune Implement and manage security policies through Microsoft Defender and Privileged Identity Management (PIM) Maintain and troubleshoot Entra ID (Azure AD) including user management, conditional access, and identity protection Work with our Cloud Service Provider to ensure platform security and performance Proactively monitor Modern Workplace performance and recommend improvements IT Support & Operations Manage the ITSM ticket queue for incidents, requests, and changes Support user onboarding and offboarding processes Provide break-fix support across multiple office locations Set up devices with Apple Business Manager, Intune, and Autopilot Maintain communications rooms and manage IT asset disposal Support IT audits and maintain ISO 27001 and Cyber Essentials certifications Contribute to local IT projects and initiatives Essential Skills & Experience Proven hands-on experience with Azure Virtual Desktop (AVD) - deployment, management, and troubleshooting Strong working knowledge of Microsoft Azure services and administration Demonstrated experience with Autopilot device deployment and configuration Practical experience implementing and managing Microsoft Intune for device management Working knowledge of Microsoft Defender for endpoint security Experience with Entra ID (Azure Active Directory) including user/group management, conditional access, and authentication Understanding of Privileged Identity Management (PIM) and its role in security Solid experience administering Microsoft 365 including SharePoint, Teams, and OneDrive Why Join? Our client operates with strong values that guide everything they do: Partnership - relationships define them and support common goals Respect - they trust each other and embrace diversity Accountability - they take ownership and encourage learning Integrity - open and honest in all dealings Service - they exceed customer and partner expectations Excellence - best-in-class practices and professionalism You'll be joining a supportive team where your technical expertise will be valued and where you'll have the opportunity to develop your skills in a modern, cloud-first IT environment.

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer. This role is to support their clients managed IT Support client base and develop and drive forward new requirements. Its important to note that this isnt a project engineer role but to support their clients on their service desk as a Senior Engineer. You will be reporting into the Service Desk Engineer. Responsibilities will include: Acting as a technical escalation point to the IT service desk Assist with pre-sales technical support Providing technical support by way of support tickets and emails Answering the phone when needed Completing business as usual activities such as vulnerability management, patching, backend systems troubleshooting Acting as primary technical lead Training other members of the desk, or assisting non technical staff with support issues Answering to the service desk manager A broad skill set is required for this role as you are the escalation point for the service desk. It is a pre-requisite that you have Azure platform & cloud-based skill set, with a comprehensive knowledge of traditional systems, server operating systems. The Person: For this role, our client is seeking someone with the following skills and experience. Previous experience held in an MSP environment is ideal but essential Experience in Azure and Microsoft 365 Strong technical experience of Microsoft Server operating systems, Microsoft core applications, such as Exchange, Domain Services Strong skills supporting Microsoft AD, DNS and Remote Desktop Services Experience supporting network related technologies and equipment Strong skills diagnosing & resolving client application, connectivity, and hardware-based incidents Understanding of virtualisation technologies and concepts Understanding of backup and DR technologies Excellent people skills Have own transport and driving license (though role is predominantly office based) Will be expected to complete Microsoft training, most likely one or all of the following: AZ-104 AZ-304 AZ-700 AZ800 & 801 The Salary: £31-37,000 depending on experience The Hours: Monday Friday 9am 5.30pm The Location: Bristol Hybrid working (3 days in the office) The Benefits: Free Microsoft training and certifications with ongoing professional development, 24 days holiday + Bank Holidays which increase with experience, Car Parking, Pension JBRP1_UKTJ

Deployment Engineer £18.87 Per Hour, Inside IR35, Via Umbrella Salisbury On-site 2 Months Contract Your new role We are seeking a Tech Engineer to support an on-site deployment project. The successful candidates will be responsible for deploying new devices and managing the storage of Legacy equipment as part of a technology refresh initiative. On-site deployment of new end-user devices. Securely store and manage Legacy devices in accordance with client policies. Perform basic configuration and connectivity checks on deployed hardware. Ensure accurate asset tracking and documentation during the deployment process. Collaborate with the local IT team to resolve any technical issues during installation. What you'll need to succeed Previous experience in IT hardware deployment or desktop support. Strong understanding of device setup and troubleshooting. Ability to work in a secure environment and follow strict compliance protocols. SC clearance (mandatory). What you'll get in return £18.87 Per Hour, Inside IR35, Via Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Exeter. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognised courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

My client are an IT consultancy specialising in all things IT support. Pay Grade/Rate PAY- £25.15 inside/umbrella Short term contracts set to start in Jan 26 Location: Blackpool, Telford or Lincoln This role does require SC Clearance Job Description Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Follow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter's own Essentials - Must have SC clearance/or be able to gain this, UK National with a UK passport, Must join the OOH rota and standby, must have a full clean driving licence - 2 year+ experience in a PC field service environment or PC field Workshop environment Accredited or willing to go through HP & Dell - Desktop and Laptop training

1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.

Job Title: 2nd Line Support Engineer Location: Salisbury (On-site, 5 days a week) Salary: £31,000 - £33,000 A leading consultancy organisation is currently looking to recruit a 2nd Line Support Engineer to join their End User Services (EUS) team in Salisbury. Reporting to the EUS Lead Group, you'll play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined SLAs Complete user requests in a timely manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/11 and Intune Solid understanding of desktop and laptop hardware Basic administration knowledge of SCCM (MECM) and Active Directory Working knowledge of networking concepts (LAN/WAN/vLAN, Wi-Fi) Familiarity with security tools, especially disk encryption using BitLocker

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities to meet deadlines. Focus on solving customers problems, striving to understand their needs. THE CANDIDATE: Previous experience in a similar role with a good level of application and network support. Knowledge of network connectivity, protocols, network security devices, network types, and wireless. Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Robust troubleshooting and strong analytical skills. High degree of personal integrity with a commitment to confidentiality. Ability to work effectively on your own and giving valuable feedback to rest of team whilst still being a team player. Strong attention to detail is required. THE BENEFITS: Company Pension, Laptop, Mobile, On-site parking THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.

1st Line IT Support Engineer - 27,000/ 30,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a 1st line IT support engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the IT Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence Key Responsibilities: Provide desktop and server support Diagnose and resolve technical issues within SLAs Logging technical issues to our IT Helpdesk Escalate IT issues to the Senior IT Engineer where necessary Responsible for monitoring backups and test restores Undertake small to medium-sized IT projects as instructed by a Partner Support and maintain MS Server/Desktops Setting up and configuring new laptops and desktops Install authorised software to laptops and desktops Ensuring all systems have adequate Antivirus Software Creation of new users accounts (AD and Email) Management of Active Directory Management and Support of Firewall devices Patching of client networks Ensuring all client's technical information is documented and kept up to date Highlighting of any areas where replacement equipment is needed Ensuring all software purchased licensing is recorded and maintained Setting up new users and disabling expired accounts by excellent communication with clients (AD & email) and following our company systems. Outstanding communication with your team and our clients The Package: If successful our client is offering a salary of 27,000/ 30,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this 1st line IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

Role: Senior IT Field Delivery Engineer Location: Field-based, covering Dundee and surrounding areas, Perth and nearby locations, plus the wider EH, KY (Kirkcaldy and Fife), and FK (Falkirk) regions. Contract Type: Permanent Salary: Competitive base salary + company van, comprehensive benefits package, flexible rewards scheme, and two paid volunteering days annually. Hours: Monday-Friday, 9.00 am - 5.30 pm (plus participation in a 1:4 on-call rota). Overview: Our client, a respected national technology services provider, is seeking an experienced Senior IT Field Delivery Engineer to join their expanding field operations team. You'll play a key role in delivering high-quality on-site IT support, ensuring customer systems remain operational and reliable. Ability to olobtain Security clearance will be required for this role. Key Responsibilities: Provide advanced diagnostics, repair, and replacement of PCs, laptops, printers, servers, and retail or network equipment. Perform rebuilds, configurations, and desktop setups at customer sites. Support fellow engineers and act as a technical escalation point where needed. Provide temporary cover for other sites during planned or unplanned absences. Achieve personal KPIs and contribute to wider team performance targets. Maintain clear communication with call administration teams and field management throughout the day to ensure SLA adherence. Accurately update all job details and parts movements in real time using a mobile device. Undertake IMAC (Install, Move, Add, Change) projects with minimal supervision, leading small projects as required. Stay up to date with emerging technologies and proactively develop new technical skills. Participate in the out-of-hours support rota and occasional overtime where required. Follow company and customer health & safety, quality, and operational standards. Maintain company equipment and assets in good working condition. Act as a mentor to junior or less experienced engineers. Skills & Experience: Proven background in IT field engineering or hardware support. Full UK driving licence (essential). Strong customer-facing and interpersonal skills. Self-motivated, well-organised, and capable of working independently. Relevant technical certifications (CompTIA A+, Server+, or equivalent knowledge/experience). Confident working at height and performing manual handling tasks. Professional and presentable with excellent communication skills. Positive attitude with a collaborative team approach.

IT Engineer 35,000 + Training + Progression + Benefits Beccles (Can be located: Norfolk, Suffolk, Norwich, Great Yarmouth, Thetford, Bury St Edmunds, Cambridge, Ipswich) Do you have IT support experience looking to work for a nationally-prestige business offering a technically advanced role coupled with continued training? This is a fantastic opportunity to play a vital role within their companies day-to-day systems and operations. You will have progression opportunities alongside a great benefits package. This highly successful and long-standing company have huge financial backing. This is reinvested into their Tech and Infrastructure to support future growth. You will be based out of a fully equipped and impressive office on a Monday - Friday days basis. You will be responsible for all IT support ranging from Desktop, Hardware, Software and Microsoft package configurations. This position would suit an IT Technician / Engineer or Infrastructure specialist, looking for a stable permanent role, a well-known environment and competitive benefits. The Role: IT Support and Operations for main site. Desktop, Systems and Software Analyst. Monday - Friday office based (37 hours). The Person: IT Background. Technical Support / Technician / Administrator. Commutable to Beccles.

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Exeter on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Exeter, however, you will be expected to travel throughout Dorset, Devon, Cornwall on occasion. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognized courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Second Line End User Support-Sheffield City Centre (On-site) 200- 250 per day- 3-month contract -Immediate start Are you an experienced IT support professional who thrives on solving complex technical challenges? We're looking for a hands-on Second Line Support Contractor to help deliver fast, effective technical support to around 500 users across multiple sites. You'll be joining a Technical Services Team, working closely with Service Desk, Desktop Support, and Technical Services colleagues to reduce a backlog of service requests and incidents. What You'll Be Doing Diagnose and resolve second-line incidents and service requests. Fix access and configuration issues across key systems, including SharePoint, Hive, and Microsoft 365. Troubleshoot connectivity problems (Wi-Fi, VPN, docking stations). Provide expert support for Microsoft 365 apps such as Teams, OneDrive, and Outlook. Review and triage suspected phishing emails. Build, configure, and replace Windows 11 laptops for new starters and existing users. Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You'll Bring Proven experience in second-line desktop or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook, Power BI) Microsoft Entra ID / Azure AD Microsoft Intune (device & mobile management) Windows 10/11 configuration and troubleshooting Confidence diagnosing hardware, connectivity, and access issues. Familiarity with ITSM tools. Excellent communication and customer service skills. A proactive, pragmatic approach - able to work independently and deliver at pace. Interested? Please send your CV for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.