Front of House Manager

Location: Play Away Day Nursery, Totton
Salary: from £28,000 to £30,000 DOE
Contract: Permanent Full-Time (40 hours per week)

Play Away Day Nursery in Totton is part of the Family First Group, a leading provider of exceptional childcare. Our nursery offers a warm, welcoming environment for children and families-and convenient on-site parking for our team!

We believe happy teams create the best outcomes for children. Here's what you'll enjoy:

33 Days Paid Holiday - Including your birthday off!
75% Childcare Discount - For your own little ones
Career Growth - Tailored training and clear progression opportunities
Health & Wellbeing Support - Confidential helpline and resources
Supportive Culture - Inclusive team, staff socials, and appreciation treats
Company Pension & Free Parking
DBS Paid For - We cover the cost
Uniform Provided - Ready from day one

As Front of House Manager, you'll be the first point of contact for families and visitors, ensuring a professional and welcoming experience. You'll manage front-of-house operations and oversee key administrative and financial tasks that keep our nursery running smoothly.

• Greet families, children, and visitors with warmth and professionalism
• Respond promptly to parent queries
• Maintain accurate administrative records and support the Manager in achieving operational targets
• Ensure all documentation is up-to-date and submitted on time
• Perform general office duties and keep the workspace organized

Essential:

• Experience with database management systems
• Ability to produce reports and meet deadlines

Desirable:

• Previous experience in a school or nursery environment
• Strong organizational and multitasking skills
• Ability to work independently and use initiative in a fast-paced setting

If you're detail-oriented, thrive in a dynamic environment, and want to make a real impact in early years education, we'd love to hear from you!

Please note: We are unable to offer visa sponsorship for this role.

Safeguarding Commitment:
We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. This role requires an enhanced DBS check.

Equality Statement:
Family First Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.