InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
2nd Line Support Engineer- M365, Azure - £45,000 - £50,000 - Midlands - Office based This is a great opportunity to join fast growing Microsoft Cloud & Managed Services Provider. You will be joining a well-established team and can be based in either SW London or the Midlands. You will be working from the office you will be managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met. You will be takin escalations from the 1st line team and working at a 2nd line level although occasionally this could be rise to 3rd Line level. You will have exceptional M365 knowledge as well as a strong understanding of Azure, alongside these, skills in broader infrastructure and Networking would be advantageous. Key skills and responsibilities: Exceptional knowledge of M365/Azure Infrastructure/Networking Proven 2nd/3rd Line Support in an MSP environment Exceptional communication skills and committed to customer satisfaction. Working knowledge of ticketing systems and able to document ticket resolutions effectively. Able to work under pressure and meet deadlines and SLA's Able to work independently and as part of the team 2nd Line Support Engineer- M365, Azure - £45,000 - £50,000 - Midlands - Office based
Dec 10, 2025
Full time
2nd Line Support Engineer- M365, Azure - £45,000 - £50,000 - Midlands - Office based This is a great opportunity to join fast growing Microsoft Cloud & Managed Services Provider. You will be joining a well-established team and can be based in either SW London or the Midlands. You will be working from the office you will be managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met. You will be takin escalations from the 1st line team and working at a 2nd line level although occasionally this could be rise to 3rd Line level. You will have exceptional M365 knowledge as well as a strong understanding of Azure, alongside these, skills in broader infrastructure and Networking would be advantageous. Key skills and responsibilities: Exceptional knowledge of M365/Azure Infrastructure/Networking Proven 2nd/3rd Line Support in an MSP environment Exceptional communication skills and committed to customer satisfaction. Working knowledge of ticketing systems and able to document ticket resolutions effectively. Able to work under pressure and meet deadlines and SLA's Able to work independently and as part of the team 2nd Line Support Engineer- M365, Azure - £45,000 - £50,000 - Midlands - Office based
IT Support Engineer 1 st and 2 nd Line Kingston, Surrey Hybrid - £40,000 Service Desk Analyst A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £40,000 (depending on experience) plus benefits. >
Dec 09, 2025
Full time
IT Support Engineer 1 st and 2 nd Line Kingston, Surrey Hybrid - £40,000 Service Desk Analyst A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £40,000 (depending on experience) plus benefits. >
Desktop Support Engineer 1 st and 2 nd Line Kingston, Surrey Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits. >
Dec 09, 2025
Full time
Desktop Support Engineer 1 st and 2 nd Line Kingston, Surrey Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits. >
2nd / 3rd Line IT Support Engineer London £43,000 - Hybrid Working! I m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years experience in IT infrastructure, ideally within an MSP environment. The Role You ll deliver advanced 2nd / 3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure and manage Windows Server, AD, DNS, DHCP, GPOs Support Hyper-V/VMware environments Manage backups & DR using Veeam Support networking: DNS, DHCP, VLANs, routing, VPN Assist with cloud technologies (M365, Intune, Google Apps, AWS S3) Work on infrastructure and migration projects Maintain documentation and deliver excellent customer service Technical Requirements Strong Windows Server & AD experience Hyper-V / VMware exposure Veeam Backup & Replication knowledge Solid networking fundamentals Experience with Lucidlink / Egnyte (remote file storage) Intune and MDT knowledge Familiarity with endpoint security tools (Defender, Sophos, Bitdefender) Package & Benefits 40-hour week, Mon Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-line engineer ready to step up in a dynamic MSP, get in touch for more details. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Dec 08, 2025
Full time
2nd / 3rd Line IT Support Engineer London £43,000 - Hybrid Working! I m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years experience in IT infrastructure, ideally within an MSP environment. The Role You ll deliver advanced 2nd / 3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure and manage Windows Server, AD, DNS, DHCP, GPOs Support Hyper-V/VMware environments Manage backups & DR using Veeam Support networking: DNS, DHCP, VLANs, routing, VPN Assist with cloud technologies (M365, Intune, Google Apps, AWS S3) Work on infrastructure and migration projects Maintain documentation and deliver excellent customer service Technical Requirements Strong Windows Server & AD experience Hyper-V / VMware exposure Veeam Backup & Replication knowledge Solid networking fundamentals Experience with Lucidlink / Egnyte (remote file storage) Intune and MDT knowledge Familiarity with endpoint security tools (Defender, Sophos, Bitdefender) Package & Benefits 40-hour week, Mon Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-line engineer ready to step up in a dynamic MSP, get in touch for more details. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH 100 ESSENTIAL Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process. Maintain strong working knowledge of the Service, take ownership for Service improvement. Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs. Share knowledge with others through solution documents, contribute to social media, engage in technical communities. Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided. Drive development by delivering training and mentoring. Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback. Successful Candidate Competencies: Excellent customer service / relationship skills. Ability to create, reinforce, motivate and guide customers and partners Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs Superior, proven problem-solving ability ranging from conceptualization to implementation as well as strong troubleshooting skills Strong communication, mentoring and training delivery skills are required. Ability to provide clear, concise feedback Proven ability to drive technical improvements: Ability to think "out of the box" and innovate Cross site collaboration skills - exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities Ability to enhance the technical expertise of peers via the development of product training and team content development/delivery. Ability to apply technology to improve existing products and systems at customer level as well as internally Ability to provide guidance to expedite resolution and increase customer satisfaction. Ability to actively participate in team support and development by proposing and implementing solutions Dealing very effectively with ambiguity. Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity Qualifications Recommended: The ideal candidate will have a two-year degree or the equivalent in work experience and preferably 3 years' Customer Support and / or security experience. The successful candidate will have the ability to communicate effectively with corporate customers, possess an understanding of the Onboarding process and demonstrate a vision for the future of Microsoft Defender solution. Candidate should also have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations. Minimum Experience: A minimum of 1 year of hands-on experience deploying, configuring and administering security solutions, ideally MDE/MDO/MCAS/MDI/M365 Defender in large organizations of more than 1,000 managed devices/users, covering the following areas MDE - Microsoft Defender for Endpoints. Enable the Microsoft Defender MDE service by deploying an ATP agent profile using an onboard endpoint. Set Microsoft Defender MDE configuration profiles (including endpoint protection and device restriction). Set Security Center settings to personalize how Microsoft Defender MDE addresses the customer needs. Simulations and tutorials (like practice scenarios, fake malware, and automated investigations). Reporting and threat analytics. MDO - Microsoft Defender for Office (P1 and P2 configurations) Safe Links. Safe Attachments. Anti-phishing policies. Configuring automation, investigation, and response. Using Attack Simulator. Reporting and threat analytics. MCAS - Microsoft Cloud App Security Configuring the portal Setting up cloud discovery to provide shadow IT using: Microsoft Defender for Endpoints, Zscaler. Iboss Creating app tags and categories. Understanding incident correlation in the Microsoft 365 Defender portal. MDI - Microsoft Defender for Identity Connecting Defender for Identity to Active Directory. Running the sizing tool for resource capacity planning. Running the auditing tool to assess the compatibility of your domain controllers with the sensor. Deploying the sensor to capture and parse network traffic and Windows events directly from your domain controllers, Integrating Defender for Identity with Microsoft Cloud App Security (Cloud App Security) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Dec 08, 2025
Contractor
Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH 100 ESSENTIAL Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process. Maintain strong working knowledge of the Service, take ownership for Service improvement. Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs. Share knowledge with others through solution documents, contribute to social media, engage in technical communities. Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided. Drive development by delivering training and mentoring. Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback. Successful Candidate Competencies: Excellent customer service / relationship skills. Ability to create, reinforce, motivate and guide customers and partners Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs Superior, proven problem-solving ability ranging from conceptualization to implementation as well as strong troubleshooting skills Strong communication, mentoring and training delivery skills are required. Ability to provide clear, concise feedback Proven ability to drive technical improvements: Ability to think "out of the box" and innovate Cross site collaboration skills - exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities Ability to enhance the technical expertise of peers via the development of product training and team content development/delivery. Ability to apply technology to improve existing products and systems at customer level as well as internally Ability to provide guidance to expedite resolution and increase customer satisfaction. Ability to actively participate in team support and development by proposing and implementing solutions Dealing very effectively with ambiguity. Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity Qualifications Recommended: The ideal candidate will have a two-year degree or the equivalent in work experience and preferably 3 years' Customer Support and / or security experience. The successful candidate will have the ability to communicate effectively with corporate customers, possess an understanding of the Onboarding process and demonstrate a vision for the future of Microsoft Defender solution. Candidate should also have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations. Minimum Experience: A minimum of 1 year of hands-on experience deploying, configuring and administering security solutions, ideally MDE/MDO/MCAS/MDI/M365 Defender in large organizations of more than 1,000 managed devices/users, covering the following areas MDE - Microsoft Defender for Endpoints. Enable the Microsoft Defender MDE service by deploying an ATP agent profile using an onboard endpoint. Set Microsoft Defender MDE configuration profiles (including endpoint protection and device restriction). Set Security Center settings to personalize how Microsoft Defender MDE addresses the customer needs. Simulations and tutorials (like practice scenarios, fake malware, and automated investigations). Reporting and threat analytics. MDO - Microsoft Defender for Office (P1 and P2 configurations) Safe Links. Safe Attachments. Anti-phishing policies. Configuring automation, investigation, and response. Using Attack Simulator. Reporting and threat analytics. MCAS - Microsoft Cloud App Security Configuring the portal Setting up cloud discovery to provide shadow IT using: Microsoft Defender for Endpoints, Zscaler. Iboss Creating app tags and categories. Understanding incident correlation in the Microsoft 365 Defender portal. MDI - Microsoft Defender for Identity Connecting Defender for Identity to Active Directory. Running the sizing tool for resource capacity planning. Running the auditing tool to assess the compatibility of your domain controllers with the sensor. Deploying the sensor to capture and parse network traffic and Windows events directly from your domain controllers, Integrating Defender for Identity with Microsoft Cloud App Security (Cloud App Security) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
SecOps Engineer - Central London Up to 70,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Please note; this role is 4 days per week onsite initially (dropping to 3 once passed probation). Working hours are 08:00 - 17:00.
Dec 06, 2025
Full time
SecOps Engineer - Central London Up to 70,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Please note; this role is 4 days per week onsite initially (dropping to 3 once passed probation). Working hours are 08:00 - 17:00.
IAM Engineer II Location: London (City) - (4 days office/1 remote) Salary: 85,000 + annual discretionary bonus Hours: 11am-7pm (fixed shift) About the firm Our client is a leading global law firm with world-class offices in the heart of the City. The firm has recently moved into a brand-new building offering outstanding facilities, including free breakfast, lunch and dinner, a fully equipped on-site gym, and a modern, collaborative working environment. The opportunity This is a new role within the EMEA Identity & Access Management team, supporting a global user base and working closely with teams in the US and APAC. The position offers a mix of hands-on BAU operations and project delivery focused on improving automation, access controls and privileged account management across the firm's enterprise environment. You'll work alongside experienced IAM engineers to maintain and enhance the firm's Microsoft identity platforms, supporting the joiner-mover-leaver life cycle and driving continuous improvement in identity security and governance. Key responsibilities Manage and maintain Active Directory, Azure/Entra ID and M365 identity services Support and enhance the firm's PAM platform (Delinea) - experience with CyberArk or BeyondTrust also welcome Administer PIM, Conditional Access and MFA policies across the Entra environment Develop and maintain PowerShell scripts for automation and reporting Collaborate with global IAM and Infrastructure teams on projects and incident resolution Ensure access governance, compliance and audit requirements are met across systems Contribute to roadmap development and platform improvements within the EMEA region What we're looking for Strong hands-on experience with Active Directory and Azure/Entra ID administration Knowledge of PAM solutions such as Delinea, CyberArk or BeyondTrust Good understanding of M365, Intune and identity security principles Confident using PowerShell for automation and troubleshooting Familiarity with PIM, MFA and Conditional Access Experience working in large, global or professional services environments Collaborative mindset and a genuine interest in identity security What's on offer Salary up to 85,000 depending on experience Annual discretionary bonus On-site working (4 days office/1 remote) Free breakfast, lunch and dinner each day Free on-site gym Excellent benefits package Genuine career progression - clear path to Senior Engineer or IAM Architect as the team expands If you're an experienced IAM or Infrastructure Engineer looking to step into a global role with a strong Microsoft and PAM focus, we'd love to hear from you. Please apply with your CV
Dec 06, 2025
Full time
IAM Engineer II Location: London (City) - (4 days office/1 remote) Salary: 85,000 + annual discretionary bonus Hours: 11am-7pm (fixed shift) About the firm Our client is a leading global law firm with world-class offices in the heart of the City. The firm has recently moved into a brand-new building offering outstanding facilities, including free breakfast, lunch and dinner, a fully equipped on-site gym, and a modern, collaborative working environment. The opportunity This is a new role within the EMEA Identity & Access Management team, supporting a global user base and working closely with teams in the US and APAC. The position offers a mix of hands-on BAU operations and project delivery focused on improving automation, access controls and privileged account management across the firm's enterprise environment. You'll work alongside experienced IAM engineers to maintain and enhance the firm's Microsoft identity platforms, supporting the joiner-mover-leaver life cycle and driving continuous improvement in identity security and governance. Key responsibilities Manage and maintain Active Directory, Azure/Entra ID and M365 identity services Support and enhance the firm's PAM platform (Delinea) - experience with CyberArk or BeyondTrust also welcome Administer PIM, Conditional Access and MFA policies across the Entra environment Develop and maintain PowerShell scripts for automation and reporting Collaborate with global IAM and Infrastructure teams on projects and incident resolution Ensure access governance, compliance and audit requirements are met across systems Contribute to roadmap development and platform improvements within the EMEA region What we're looking for Strong hands-on experience with Active Directory and Azure/Entra ID administration Knowledge of PAM solutions such as Delinea, CyberArk or BeyondTrust Good understanding of M365, Intune and identity security principles Confident using PowerShell for automation and troubleshooting Familiarity with PIM, MFA and Conditional Access Experience working in large, global or professional services environments Collaborative mindset and a genuine interest in identity security What's on offer Salary up to 85,000 depending on experience Annual discretionary bonus On-site working (4 days office/1 remote) Free breakfast, lunch and dinner each day Free on-site gym Excellent benefits package Genuine career progression - clear path to Senior Engineer or IAM Architect as the team expands If you're an experienced IAM or Infrastructure Engineer looking to step into a global role with a strong Microsoft and PAM focus, we'd love to hear from you. Please apply with your CV
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Dec 06, 2025
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Dec 06, 2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Up to 65,000 plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development lifecycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Dec 06, 2025
Full time
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Up to 65,000 plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development lifecycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Senior Service Desk Engineer - £400-£450 per day, Inside IR35, 6 months initial contract - hybrid working with 3 days a week on site near Euston Station. My client is looking for an experienced Senior Service Desk Engineer with strong 3rd line support experience to join their growing IT function. This is an excellent opportunity for a highly capable engineer with deep expertise in Intune/Endpoint Manager and Power Apps, alongside advanced Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide advanced technical support across the Microsoft ecosystem: Active Directory, Azure, Microsoft 365, Exchange, Intune/Endpoint Manager, and Power Apps. Design, develop, and maintain Power Apps solutions to automate workflows and integrate with Microsoft 365 and other data sources. Configure, manage, and troubleshoot Intune/Endpoint Manager for device compliance, application deployment, and endpoint security. Investigate and resolve complex endpoint issues and policy-related challenges. Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance and supporting their development. Ensure adherence to ITIL best practices across Incident, Request, Problem, and Change Management. Required Skills & Experience - Proven 3rd line technical support experience within a service desk or infrastructure support environment. Strong, hands-on expertise with Intune/Endpoint Manager, including compliance configuration, secure app deployment, and advanced troubleshooting. Demonstrable experience in Power Apps development, automation, and integration across Microsoft 365. Solid understanding of Microsoft technologies: Active Directory, Azure, Microsoft 365, Exchange. Proficiency with PowerShell scripting for automation and diagnostics. Good understanding of networking fundamentals such as DNS, DHCP, and VPN. Process & Compliance Knowledge - Working knowledge of ITIL best practices. Ability to follow structured Change Control processes. Awareness of security frameworks such as Cyber Essentials and ISO 27001. Soft Skills - Strong analytical and problem-solving ability with a proactive approach. Excellent communication skills for both technical and non-technical audiences. Ability to coach and mentor junior engineers, encouraging knowledge sharing. Customer-focused mindset with a commitment to high service standards. Innovative thinker who looks for continuous improvement and brings fresh ideas to enhance processes. Desirable Certifications - Microsoft Certified: M365, Intune, Power Apps ITIL Foundation CompTIA Network+
Dec 06, 2025
Contractor
Senior Service Desk Engineer - £400-£450 per day, Inside IR35, 6 months initial contract - hybrid working with 3 days a week on site near Euston Station. My client is looking for an experienced Senior Service Desk Engineer with strong 3rd line support experience to join their growing IT function. This is an excellent opportunity for a highly capable engineer with deep expertise in Intune/Endpoint Manager and Power Apps, alongside advanced Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide advanced technical support across the Microsoft ecosystem: Active Directory, Azure, Microsoft 365, Exchange, Intune/Endpoint Manager, and Power Apps. Design, develop, and maintain Power Apps solutions to automate workflows and integrate with Microsoft 365 and other data sources. Configure, manage, and troubleshoot Intune/Endpoint Manager for device compliance, application deployment, and endpoint security. Investigate and resolve complex endpoint issues and policy-related challenges. Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance and supporting their development. Ensure adherence to ITIL best practices across Incident, Request, Problem, and Change Management. Required Skills & Experience - Proven 3rd line technical support experience within a service desk or infrastructure support environment. Strong, hands-on expertise with Intune/Endpoint Manager, including compliance configuration, secure app deployment, and advanced troubleshooting. Demonstrable experience in Power Apps development, automation, and integration across Microsoft 365. Solid understanding of Microsoft technologies: Active Directory, Azure, Microsoft 365, Exchange. Proficiency with PowerShell scripting for automation and diagnostics. Good understanding of networking fundamentals such as DNS, DHCP, and VPN. Process & Compliance Knowledge - Working knowledge of ITIL best practices. Ability to follow structured Change Control processes. Awareness of security frameworks such as Cyber Essentials and ISO 27001. Soft Skills - Strong analytical and problem-solving ability with a proactive approach. Excellent communication skills for both technical and non-technical audiences. Ability to coach and mentor junior engineers, encouraging knowledge sharing. Customer-focused mindset with a commitment to high service standards. Innovative thinker who looks for continuous improvement and brings fresh ideas to enhance processes. Desirable Certifications - Microsoft Certified: M365, Intune, Power Apps ITIL Foundation CompTIA Network+
Operations Analyst Annual Salary of 41,000- 45,000 Permanent, Full-time Watford Operations Analyst required to join a dynamic team within a leading national organisation. This role is ideal for a technically driven professional who enjoys being challenged, thrives in an evolving environment, and is motivated by continuous improvement and repeated success. In this role, you will support a large and diverse user base across hundreds of UK sites, working with the latest cloud and on-premises technologies. You will be heavily involved in maintaining core infrastructure, improving operational processes, and contributing to the organisation's long-term technology roadmap. Key responsibilities of the Operations Analyst Deliver day-to-day operational support for cloud-hosted and on-premises server environments and networks Work closely with Application Support colleagues to diagnose and resolve service issues Maintain and enhance infrastructure to ensure secure, stable, and highly available services for approximately 6,500 users across 300 locations Contribute to lifecycle management and continuous improvement initiatives Support the planning, testing, and rollout of infrastructure changes and upgrades Build strong working relationships with internal teams and external partners Uphold cybersecurity best practice and support efforts to retain security accreditations Required skills and experience of the Operations Analyst Broad experience as a Microsoft-focused Cloud Engineer or Operations Analyst Strong knowledge of Azure services, including IaaS, PaaS, ASR, and M365 (Exchange Online, Teams, OneDrive) Understanding of Azure networking components: private endpoints, Azure Firewall, VPNs, IP Groups Experience working with Windows Server, Windows Desktop, and Linux environments Windows Server, Active Directory, Hyper-V PowerShell for automation and scripting. Experience with monitoring tools, Log Analytics, Sentinel and alerting platforms Familiarity with Logic Apps, API Management, and Azure Application Proxy Strong knowledge of LAN/WAN technologies including switching, routing, firewalls, MPLS, VRF, SD-WAN and DNS/DHCP services This role offers the chance to work with modern cloud technologies, contribute to meaningful infrastructure improvements, and develop your skills within a supportive team environment. If you believe you have the necessary skills, ambition and experience for the Operations Analyst role, please apply now, or contact Kyle Fitzgerald at Sellick Partnership. With the department workload increasing due to the success of the organisation, the client is looking for a relatively quick appointment. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Dec 06, 2025
Full time
Operations Analyst Annual Salary of 41,000- 45,000 Permanent, Full-time Watford Operations Analyst required to join a dynamic team within a leading national organisation. This role is ideal for a technically driven professional who enjoys being challenged, thrives in an evolving environment, and is motivated by continuous improvement and repeated success. In this role, you will support a large and diverse user base across hundreds of UK sites, working with the latest cloud and on-premises technologies. You will be heavily involved in maintaining core infrastructure, improving operational processes, and contributing to the organisation's long-term technology roadmap. Key responsibilities of the Operations Analyst Deliver day-to-day operational support for cloud-hosted and on-premises server environments and networks Work closely with Application Support colleagues to diagnose and resolve service issues Maintain and enhance infrastructure to ensure secure, stable, and highly available services for approximately 6,500 users across 300 locations Contribute to lifecycle management and continuous improvement initiatives Support the planning, testing, and rollout of infrastructure changes and upgrades Build strong working relationships with internal teams and external partners Uphold cybersecurity best practice and support efforts to retain security accreditations Required skills and experience of the Operations Analyst Broad experience as a Microsoft-focused Cloud Engineer or Operations Analyst Strong knowledge of Azure services, including IaaS, PaaS, ASR, and M365 (Exchange Online, Teams, OneDrive) Understanding of Azure networking components: private endpoints, Azure Firewall, VPNs, IP Groups Experience working with Windows Server, Windows Desktop, and Linux environments Windows Server, Active Directory, Hyper-V PowerShell for automation and scripting. Experience with monitoring tools, Log Analytics, Sentinel and alerting platforms Familiarity with Logic Apps, API Management, and Azure Application Proxy Strong knowledge of LAN/WAN technologies including switching, routing, firewalls, MPLS, VRF, SD-WAN and DNS/DHCP services This role offers the chance to work with modern cloud technologies, contribute to meaningful infrastructure improvements, and develop your skills within a supportive team environment. If you believe you have the necessary skills, ambition and experience for the Operations Analyst role, please apply now, or contact Kyle Fitzgerald at Sellick Partnership. With the department workload increasing due to the success of the organisation, the client is looking for a relatively quick appointment. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
If you thrive on variety and want a contract where your technical range is genuinely valued, this one's for you. We're looking for a broad, hands-on engineer who's confident working across Microsoft cloud, on-prem infrastructure, End User Compute, networking, and cyber tooling. Someone who enjoys rolling up their sleeves, moving between teams, and keeping large environments running smoothly while major projects are underway. What makes this role worth your time: A major organisation kicking off a company-wide SharePoint rollout Azure and M365 E5 landscape with plenty of security and compliance work Telephony migration, data management, and cyber initiatives to get stuck into 6-month initial contract with real potential to extend - Up to 500 per day inside ir35 Hybrid setup - typically 1-2 days a week onsite What you'll be doing day to day: Driving the SharePoint deployment across the business and supporting teams through adoption Working across Azure Cloud, M365 E5, and broader Microsoft tooling to keep services stable and secure Supporting a telephony migration and ensuring data is managed correctly throughout Picking up cyber-related work - tightening controls, improving resilience, and contributing to tooling decisions Acting as the technical "go-to" across multiple teams, solving problems quickly and independently The skills you'll need to excel here: SharePoint (Online) Thin-client environments Virtualisation SAN MPLS Azure Cloud Office 365 / M365 E5 LAN / WAN / WLAN Datacentre management EUC MDM Cyber defence tooling A background in retail or leisure environments would be a bonus. If you're a versatile engineer who prides themselves on hitting the ground running, this role was written with you in mind. Ready to explore it?
Dec 06, 2025
Contractor
If you thrive on variety and want a contract where your technical range is genuinely valued, this one's for you. We're looking for a broad, hands-on engineer who's confident working across Microsoft cloud, on-prem infrastructure, End User Compute, networking, and cyber tooling. Someone who enjoys rolling up their sleeves, moving between teams, and keeping large environments running smoothly while major projects are underway. What makes this role worth your time: A major organisation kicking off a company-wide SharePoint rollout Azure and M365 E5 landscape with plenty of security and compliance work Telephony migration, data management, and cyber initiatives to get stuck into 6-month initial contract with real potential to extend - Up to 500 per day inside ir35 Hybrid setup - typically 1-2 days a week onsite What you'll be doing day to day: Driving the SharePoint deployment across the business and supporting teams through adoption Working across Azure Cloud, M365 E5, and broader Microsoft tooling to keep services stable and secure Supporting a telephony migration and ensuring data is managed correctly throughout Picking up cyber-related work - tightening controls, improving resilience, and contributing to tooling decisions Acting as the technical "go-to" across multiple teams, solving problems quickly and independently The skills you'll need to excel here: SharePoint (Online) Thin-client environments Virtualisation SAN MPLS Azure Cloud Office 365 / M365 E5 LAN / WAN / WLAN Datacentre management EUC MDM Cyber defence tooling A background in retail or leisure environments would be a bonus. If you're a versatile engineer who prides themselves on hitting the ground running, this role was written with you in mind. Ready to explore it?
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Dec 06, 2025
Full time
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Dec 04, 2025
Contractor
Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Desktop Support Technician - Temporary Contract until March 2026 c .00 per day Mansfield On-site Full-time, Temporary - March 2026 Are you an experienced IT Support professional looking for a hands-on technical role within a busy IT environment? We're looking for two highly skilled IT Support Technicians to join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device Troubleshooting: Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Windows 11 Deployment: Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Active Directory & M365: Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Device & Systems Management: Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. Infrastructure Security: Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability. Incident & Change Management: Handle support and change requests, prioritising based on business impact and maintaining clear communication with users. Knowledge Base & Documentation: Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities. Compliance & Best Practice: Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Customer Service & Communication: Deliver excellent support to users of varying technical ability, communicating clearly and professionally. Stakeholder and Supplier Management: Collaborate with internal teams and third-party providers, contributing to continuous improvement initiatives. What We're Looking For Demonstrable experience in resolving technical support issues across desktop, laptop, tablet, and smartphone hardware and applications, ensuring service level agreements (SLAs) are met. Hands-on experience in deploying Windows 11 in an enterprise environment, including migration from Windows 10, device imaging, user data transfer, and post-deployment support. Strong background in Entra/Active Directory (on-premise and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop/server operating systems. Advanced skills in managing and administering Windows and iOS devices, including deployment, patching, upgrades, and configuration via Microsoft SCCM and Intune. Proven ability to maintain the confidentiality, integrity, and availability (CIA) of IT infrastructure, including risk-based patching and mitigation of vulnerabilities. Experience managing support and change tickets, prioritising incidents by business impact, escalating as necessary, and maintaining clear communication with users. Ability to author, maintain, and review technical knowledge articles and support documentation to maximise first- and second-line fix rates. Familiarity with IT compliance standards, business continuity planning (BCP), disaster recovery (DR), and industry best practices. Must be available on a temporary basis Don't miss out apply today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this role: Desktop Support Technician / IT Support Technician / 1st Line Support Engineer / 2nd Line Support Engineer / IT Service Desk Analyst / Technical Support Analyst / Onsite Support Technician / Field Support Engineer / End User Support Technician / EUC Support Engineer / IT Technician / ICT Technician / Support Desk Engineer
Dec 04, 2025
Contractor
Senior Desktop Support Technician - Temporary Contract until March 2026 c .00 per day Mansfield On-site Full-time, Temporary - March 2026 Are you an experienced IT Support professional looking for a hands-on technical role within a busy IT environment? We're looking for two highly skilled IT Support Technicians to join our client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device Troubleshooting: Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Windows 11 Deployment: Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Active Directory & M365: Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Device & Systems Management: Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. Infrastructure Security: Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability. Incident & Change Management: Handle support and change requests, prioritising based on business impact and maintaining clear communication with users. Knowledge Base & Documentation: Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities. Compliance & Best Practice: Work in line with IT compliance standards, BCP/DR principles, and industry best practices. Customer Service & Communication: Deliver excellent support to users of varying technical ability, communicating clearly and professionally. Stakeholder and Supplier Management: Collaborate with internal teams and third-party providers, contributing to continuous improvement initiatives. What We're Looking For Demonstrable experience in resolving technical support issues across desktop, laptop, tablet, and smartphone hardware and applications, ensuring service level agreements (SLAs) are met. Hands-on experience in deploying Windows 11 in an enterprise environment, including migration from Windows 10, device imaging, user data transfer, and post-deployment support. Strong background in Entra/Active Directory (on-premise and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop/server operating systems. Advanced skills in managing and administering Windows and iOS devices, including deployment, patching, upgrades, and configuration via Microsoft SCCM and Intune. Proven ability to maintain the confidentiality, integrity, and availability (CIA) of IT infrastructure, including risk-based patching and mitigation of vulnerabilities. Experience managing support and change tickets, prioritising incidents by business impact, escalating as necessary, and maintaining clear communication with users. Ability to author, maintain, and review technical knowledge articles and support documentation to maximise first- and second-line fix rates. Familiarity with IT compliance standards, business continuity planning (BCP), disaster recovery (DR), and industry best practices. Must be available on a temporary basis Don't miss out apply today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this role: Desktop Support Technician / IT Support Technician / 1st Line Support Engineer / 2nd Line Support Engineer / IT Service Desk Analyst / Technical Support Analyst / Onsite Support Technician / Field Support Engineer / End User Support Technician / EUC Support Engineer / IT Technician / ICT Technician / Support Desk Engineer
Job Title: IT Support Engineer Location: Duxford, Cambridgeshire Salary: up to 32,000 DOE Hours: Monday - Friday 09:00am - 05:30pm Contract Type: Full time, Permanent Sector: IT Our client based in Duxford is seeking a IT Support Engineer to join their team on a full time, Permanent contract. As a IT Support Engineer your duties will include: Diagnosing and resolving hardware & software issues Maintaining Active Directory Building laptops and integrating company software Manage security vulnerabilities Troubleshoot/solve network issues Provide 1st/2nd Line Support Technical training Manage and maintain EntraID & Microsoft Intune An ideal candidate for the IT Support Engineer will have: Relevant degree in Computer Science Working knowledge or M365, SharePoint, OneDrive, Active Directory, Jira, Confluence, EntraID & Intune Understanding of networking concepts Drive to improve existing systems Full Driving license. Ideally you will have experience within a similar position. Interviews will take place in Duxford, Cambridgeshire, following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. PureKat Consultancy is acting as an Employment Agency for permanent vacancies and as an Employment Business for temporary roles.
Dec 04, 2025
Full time
Job Title: IT Support Engineer Location: Duxford, Cambridgeshire Salary: up to 32,000 DOE Hours: Monday - Friday 09:00am - 05:30pm Contract Type: Full time, Permanent Sector: IT Our client based in Duxford is seeking a IT Support Engineer to join their team on a full time, Permanent contract. As a IT Support Engineer your duties will include: Diagnosing and resolving hardware & software issues Maintaining Active Directory Building laptops and integrating company software Manage security vulnerabilities Troubleshoot/solve network issues Provide 1st/2nd Line Support Technical training Manage and maintain EntraID & Microsoft Intune An ideal candidate for the IT Support Engineer will have: Relevant degree in Computer Science Working knowledge or M365, SharePoint, OneDrive, Active Directory, Jira, Confluence, EntraID & Intune Understanding of networking concepts Drive to improve existing systems Full Driving license. Ideally you will have experience within a similar position. Interviews will take place in Duxford, Cambridgeshire, following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. PureKat Consultancy is acting as an Employment Agency for permanent vacancies and as an Employment Business for temporary roles.
IT Systems Engineer Location: Salford (4 days per week on-site) Contract: 6-Month FTC Salary: Up to £45,000 A growing organisation undergoing significant infrastructure modernisation is looking for an experienced IT Systems Engineer to join on an initial 6-month fixed-term contract. This role is ideal for an engineer with strong Windows infrastructure skills who can support a mixed environment of legacy on-prem systems and Microsoft 365 services. You ll be joining a small IT team where you ll play a critical hands-on role in maintaining stability, resolving complex issues, and supporting users and infrastructure across multiple business units. Key Responsibilities Provide 2nd line (and some 3rd line) support across servers, applications, and infrastructure Maintain and administer Windows Server, Active Directory / Entra Connect, GPO, file shares, and permissions Support Hyper-V, RDS, IIS, and on-premise infrastructure Deliver day-to-day M365 administration and support Exchange Online / Hybrid environments Implement and manage Entra ID features including Conditional Access Assist with L2 networking tasks including VLANs, DHCP/DNS, and TCP/IP Troubleshoot hardware, office apps, and bespoke applications Work with internal teams and external partners to resolve escalations Document incidents, changes, and infrastructure updates Essential Skills & Experience Strong experience with: Windows Server Active Directory / Entra Connect Group Policy (GPO) File shares & permissions Hyper-V RDS IIS Microsoft 365 admin Exchange Online (EXO) / Hybrid Entra ID (Azure AD) Conditional Access L2 networking: VLANs DHCP / DNS TCP/IP Hardware troubleshooting Office applications support Experience providing 2nd 3rd line support in a similar environment Nice-to-Haves SQL experience Intune MDM Ability to read or edit basic HTML PowerShell for scripting or automation Working Arrangement 4 days per week on-site in Salford 1 day optional WFH (after initial period) Standard office hours with occasional variation depending on support demand What s on Offer? A hands-on, varied infrastructure role with real impact Opportunity to support modernisation and cloud-focused initiatives Exposure to hybrid and cloud services, plus legacy infrastructure Join a supportive team during a key period of IT transformation
Dec 04, 2025
Contractor
IT Systems Engineer Location: Salford (4 days per week on-site) Contract: 6-Month FTC Salary: Up to £45,000 A growing organisation undergoing significant infrastructure modernisation is looking for an experienced IT Systems Engineer to join on an initial 6-month fixed-term contract. This role is ideal for an engineer with strong Windows infrastructure skills who can support a mixed environment of legacy on-prem systems and Microsoft 365 services. You ll be joining a small IT team where you ll play a critical hands-on role in maintaining stability, resolving complex issues, and supporting users and infrastructure across multiple business units. Key Responsibilities Provide 2nd line (and some 3rd line) support across servers, applications, and infrastructure Maintain and administer Windows Server, Active Directory / Entra Connect, GPO, file shares, and permissions Support Hyper-V, RDS, IIS, and on-premise infrastructure Deliver day-to-day M365 administration and support Exchange Online / Hybrid environments Implement and manage Entra ID features including Conditional Access Assist with L2 networking tasks including VLANs, DHCP/DNS, and TCP/IP Troubleshoot hardware, office apps, and bespoke applications Work with internal teams and external partners to resolve escalations Document incidents, changes, and infrastructure updates Essential Skills & Experience Strong experience with: Windows Server Active Directory / Entra Connect Group Policy (GPO) File shares & permissions Hyper-V RDS IIS Microsoft 365 admin Exchange Online (EXO) / Hybrid Entra ID (Azure AD) Conditional Access L2 networking: VLANs DHCP / DNS TCP/IP Hardware troubleshooting Office applications support Experience providing 2nd 3rd line support in a similar environment Nice-to-Haves SQL experience Intune MDM Ability to read or edit basic HTML PowerShell for scripting or automation Working Arrangement 4 days per week on-site in Salford 1 day optional WFH (after initial period) Standard office hours with occasional variation depending on support demand What s on Offer? A hands-on, varied infrastructure role with real impact Opportunity to support modernisation and cloud-focused initiatives Exposure to hybrid and cloud services, plus legacy infrastructure Join a supportive team during a key period of IT transformation
Cyber Security Consultant Edinburgh (Hybrid) Competitive Pay & Great Benefits Join One of Scotland s Leading Microsoft Partners Quorum Ready to take your cyber security career to the next level? Want to work with cutting-edge Microsoft cloud technologies while delivering real impact for clients across the UK? Quorum is calling. We re one of Scotland s largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP). Our expertise spans Modern Workplace, Azure Cloud Adoption & Migration, Data Platform, Cloud Security & Identity, and Cloud App Development and we re growing fast. Right now, we re looking for a Cyber Security Consultant who lives and breathes technology, thrives in fast-moving environments, and wants to work with a talented, passionate security team. What s on Offer? Highly competitive salary Contributory pension Private healthcare Ability to buy and sell holidays We pay for your home broadband Annual personal technical budget Bonuses for achieving professional certifications Outstanding training & continuous development Amazing retention rates and a genuinely supportive team Key Responsibilities of Cyber Security Consultant: As a Cyber Security Consultant at Quorum, you ll be front-and-centre in delivering world-class security solutions to our clients. Expect a role that s dynamic, challenging, hands-on , and backed by continuous support, training, and career development. You ll be responsible for: Designing, deploying, and managing Microsoft Sentinel and Microsoft Defender XDR solutions Working closely with clients to solve complex cloud security challenges Providing deep technical expertise across Azure, M365, identity, infrastructure, virtualisation, networking, and storage Building resilient, multi-site architectures Working in regulated environments with strong knowledge of data boundaries Leveraging automation, configuration management, and modern cloud tooling Driving technical decision-making with senior stakeholders Communicating clearly, confidently, and effectively at all levels Key Skills & Experience: Proven experience with Microsoft Sentinel and Microsoft Defender XDR Strong understanding of cloud computing trends, enterprise drivers, and emerging technologies Deep technical knowledge of public/private cloud infrastructure Strong grasp of identity & access management Experience across Windows and Linux environments Background in automation/configuration management A track record of building trusted relationships with senior stakeholders Excellent verbal and written communication A problem-solver mindset with the ability to leverage internal and external expertise Certifications That Impress Us: Microsoft Certified: Cybersecurity Architect Expert Microsoft Certified: Azure Security Engineer Associate CISSP CCSP IASME Cyber Essentials Assessor (If you re missing one or two but have strong experience still get in touch!) Why Join Quorum? Because we don t just invest in technology we invest in you . Quorum is an Employee-Owned company, and our culture is one of collaboration, support, growth, and genuine work-life balance. We pride ourselves on our award-winning family-friendly and flexible working culture, and we re committed to helping every employee build the career they want. At Quorum, we eat, sleep, and breathe technology. If that sounds like you, then you re exactly who we want. Apply today and help shape the future of cloud security with us.
Dec 03, 2025
Full time
Cyber Security Consultant Edinburgh (Hybrid) Competitive Pay & Great Benefits Join One of Scotland s Leading Microsoft Partners Quorum Ready to take your cyber security career to the next level? Want to work with cutting-edge Microsoft cloud technologies while delivering real impact for clients across the UK? Quorum is calling. We re one of Scotland s largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP). Our expertise spans Modern Workplace, Azure Cloud Adoption & Migration, Data Platform, Cloud Security & Identity, and Cloud App Development and we re growing fast. Right now, we re looking for a Cyber Security Consultant who lives and breathes technology, thrives in fast-moving environments, and wants to work with a talented, passionate security team. What s on Offer? Highly competitive salary Contributory pension Private healthcare Ability to buy and sell holidays We pay for your home broadband Annual personal technical budget Bonuses for achieving professional certifications Outstanding training & continuous development Amazing retention rates and a genuinely supportive team Key Responsibilities of Cyber Security Consultant: As a Cyber Security Consultant at Quorum, you ll be front-and-centre in delivering world-class security solutions to our clients. Expect a role that s dynamic, challenging, hands-on , and backed by continuous support, training, and career development. You ll be responsible for: Designing, deploying, and managing Microsoft Sentinel and Microsoft Defender XDR solutions Working closely with clients to solve complex cloud security challenges Providing deep technical expertise across Azure, M365, identity, infrastructure, virtualisation, networking, and storage Building resilient, multi-site architectures Working in regulated environments with strong knowledge of data boundaries Leveraging automation, configuration management, and modern cloud tooling Driving technical decision-making with senior stakeholders Communicating clearly, confidently, and effectively at all levels Key Skills & Experience: Proven experience with Microsoft Sentinel and Microsoft Defender XDR Strong understanding of cloud computing trends, enterprise drivers, and emerging technologies Deep technical knowledge of public/private cloud infrastructure Strong grasp of identity & access management Experience across Windows and Linux environments Background in automation/configuration management A track record of building trusted relationships with senior stakeholders Excellent verbal and written communication A problem-solver mindset with the ability to leverage internal and external expertise Certifications That Impress Us: Microsoft Certified: Cybersecurity Architect Expert Microsoft Certified: Azure Security Engineer Associate CISSP CCSP IASME Cyber Essentials Assessor (If you re missing one or two but have strong experience still get in touch!) Why Join Quorum? Because we don t just invest in technology we invest in you . Quorum is an Employee-Owned company, and our culture is one of collaboration, support, growth, and genuine work-life balance. We pride ourselves on our award-winning family-friendly and flexible working culture, and we re committed to helping every employee build the career they want. At Quorum, we eat, sleep, and breathe technology. If that sounds like you, then you re exactly who we want. Apply today and help shape the future of cloud security with us.
Senior Security Engineer Microsoft Solutions Partner Edinburgh Highly Competitive Pay, Performance Bonus + Exceptional Benefits Strengthen Defences. Hunt Threats. Shape the Future of Cybersecurity. Are you ready to take your cyber security expertise to the next level? Join Quorum, a leading Microsoft Solutions Partner and Tier 1 CSP based in Scotland. We re not your average IT consultancy we re employee-owned, award-winning, and proud holders of 5 out of 6 Microsoft Designations and 3 Specialisations in Cloud Security, Identity & Access Management, and Microsoft Teams Calling. Now, we re growing our Managed Security Services team and looking for a Senior Security Engineer with a passion for proactive threat detection, automation, and innovation. Why Join Quorum? Highly competitive salary + Bonus scheme linked to Microsoft accreditations Flexible holiday buying/selling Home broadband paid Private health care & contributory pension Dedicated technical training budget and development pathways Award-winning family-friendly and flexible working culture A genuinely friendly, collaborative team environment with low turnover What You'll Be Doing: As a Senior Security Engineer, you'll be a key player in our mission to protect, detect, and respond to evolving cyber threats. Your day-to-day will include: Leading as an escalation point for cyber incidents and alerts Integrating threat intelligence into Microsoft Defender and Sentinel Developing, tuning, and managing detection rules and response policies Performing threat hunting across client environments Maintaining and optimising our security tech stack (Defender XDR, Sentinel, Entra ID, Azure, M365) Onboarding clients to security platforms and managing secure configurations Supporting internal and client teams with technical reporting and analysis Mentoring junior engineers and contributing to a culture of continuous improvement What We re Looking For: 3+ years in cyber security, ideally within a Managed Service Provider Deep experience with Microsoft Defender suite (MDE, MDO, MDCA, MDI) and Microsoft Sentinel Strong knowledge of KQL, Logic Apps, and automation/orchestration tools Skilled in endpoint, identity, and cloud security Familiar with Microsoft 365 and Azure security best practices Excellent communicator comfortable explaining complex security risks to both tech teams and business leaders Passion for learning, team mentorship, and staying ahead of cyber threats Bonus points if you hold certifications such as SC-100, SC-200, CompTIA Security+, or Network+ What s Next? If you re an experienced security engineer who thrives in a fast-paced, supportive environment and you re ready to help shape the future of cyber defence for a diverse client base we want to hear from you. Apply today and make your next career move your best yet.
Dec 03, 2025
Full time
Senior Security Engineer Microsoft Solutions Partner Edinburgh Highly Competitive Pay, Performance Bonus + Exceptional Benefits Strengthen Defences. Hunt Threats. Shape the Future of Cybersecurity. Are you ready to take your cyber security expertise to the next level? Join Quorum, a leading Microsoft Solutions Partner and Tier 1 CSP based in Scotland. We re not your average IT consultancy we re employee-owned, award-winning, and proud holders of 5 out of 6 Microsoft Designations and 3 Specialisations in Cloud Security, Identity & Access Management, and Microsoft Teams Calling. Now, we re growing our Managed Security Services team and looking for a Senior Security Engineer with a passion for proactive threat detection, automation, and innovation. Why Join Quorum? Highly competitive salary + Bonus scheme linked to Microsoft accreditations Flexible holiday buying/selling Home broadband paid Private health care & contributory pension Dedicated technical training budget and development pathways Award-winning family-friendly and flexible working culture A genuinely friendly, collaborative team environment with low turnover What You'll Be Doing: As a Senior Security Engineer, you'll be a key player in our mission to protect, detect, and respond to evolving cyber threats. Your day-to-day will include: Leading as an escalation point for cyber incidents and alerts Integrating threat intelligence into Microsoft Defender and Sentinel Developing, tuning, and managing detection rules and response policies Performing threat hunting across client environments Maintaining and optimising our security tech stack (Defender XDR, Sentinel, Entra ID, Azure, M365) Onboarding clients to security platforms and managing secure configurations Supporting internal and client teams with technical reporting and analysis Mentoring junior engineers and contributing to a culture of continuous improvement What We re Looking For: 3+ years in cyber security, ideally within a Managed Service Provider Deep experience with Microsoft Defender suite (MDE, MDO, MDCA, MDI) and Microsoft Sentinel Strong knowledge of KQL, Logic Apps, and automation/orchestration tools Skilled in endpoint, identity, and cloud security Familiar with Microsoft 365 and Azure security best practices Excellent communicator comfortable explaining complex security risks to both tech teams and business leaders Passion for learning, team mentorship, and staying ahead of cyber threats Bonus points if you hold certifications such as SC-100, SC-200, CompTIA Security+, or Network+ What s Next? If you re an experienced security engineer who thrives in a fast-paced, supportive environment and you re ready to help shape the future of cyber defence for a diverse client base we want to hear from you. Apply today and make your next career move your best yet.
