Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Dec 10, 2025
Full time
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team Our friendly Business Engagement and International Promotion Team serve as the gateway for the private sector into the Mayor of London and his team and the Greater London Authority (GLA). We champion mayoral and GLA priorities to the private sector both domestically and internationally and get their buy in. We manage mayoral business boards and engagement with the private sector. We engage the private sector in policy and decision-making at the GLA to achieve economic growth, making sure London is the best place to do business in the world. About the role We are seeking an enthusiastic and committed individual to join the Business Engagement & International Promotion team at a crucial time for London's growth. You will have experience of working with, or alongside, the public and private sector, and a good understanding of the differences in their perspectives and values. Our ideal candidate is self-motivated and proactive, can manage multiple projects in a fast-paced and changing environment and can demonstrate excellent attention to detail. You will play a key role in helping the Mayor of London to build and maintain effective relationships with key private sector contacts and leading employers. You will manage and lead business engagement activities through building relationships with business, planning and delivering projects and events, gathering insight about the needs and key issues facing the capital's businesses and delivering business-facing campaigns. You will need to take a strategic overview of the Mayor's priorities for economic development in the capital. You will have excellent verbal and written communication skills to engage senior stakeholders and provide advice to the Mayor's Office. What your day will look like Meet with key sector stakeholders to gather insight and understand global and local challenges and opportunities to keep an up-to-date understanding of business perspectives that will shape your policy advice and decisions Represent the GLA at external meetings and events to influence key business stakeholders and get their buy in for mayoral priorities (policies, campaigns, programmes), using strong communication and persuasion skills to influence outcomes and navigate challenging situations Lead high profile business engagement events and meetings for the Mayor and Deputy Mayor for Business & Growth ensuring they are well planned and deliver clear results Write high quality meeting and event briefings for the Mayor, Deputy Mayor for Business & Growth, using strong research and analysis skills Work across the GLA Group to connect a wide range of business stakeholders on a wide range of policy areas Support the Mayor and Deputy Mayor at meetings and events, with occasional out-of-hours working as required. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience of working with, or alongside, the public and private sector and a good understanding of the differences in their perspectives and values. Experience of engaging and influencing senior external stakeholders. Good understanding of economics and business policies, especially in the financial and professional services sectors. Significant experience of project management and evidence of driving delivery on major high profile, public facing or corporate projects. Desired Skills/Experience Good written skills/experience of writing briefings for senior executive management. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals Level 3 indicators of effective performance: Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 3 indicators of effective performance: Encourages and supports teams in engaging in transparent and inclusive communication Influences others and gains buy-in using compelling, well thought through arguments Negotiates effectively to deliver GLA priorities Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement Advocates positively for the GLA both within and outside the organisation Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance: Monitors allocation of resources, anticipating changing requirements that may impact work delivery Ensures evaluation processes are in place to measure project benefits Gains buy-in and commitment to project delivery from diverse stakeholders Implements quality measures to ensure directorate output is of a high standard Translates political vision into action plans and deliverables The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Lan Feng would be happy to speak to you. Please contact them at . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: The week commencing 26 January (subject to change) Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. . click apply for full job details
Dec 10, 2025
Full time
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team Our friendly Business Engagement and International Promotion Team serve as the gateway for the private sector into the Mayor of London and his team and the Greater London Authority (GLA). We champion mayoral and GLA priorities to the private sector both domestically and internationally and get their buy in. We manage mayoral business boards and engagement with the private sector. We engage the private sector in policy and decision-making at the GLA to achieve economic growth, making sure London is the best place to do business in the world. About the role We are seeking an enthusiastic and committed individual to join the Business Engagement & International Promotion team at a crucial time for London's growth. You will have experience of working with, or alongside, the public and private sector, and a good understanding of the differences in their perspectives and values. Our ideal candidate is self-motivated and proactive, can manage multiple projects in a fast-paced and changing environment and can demonstrate excellent attention to detail. You will play a key role in helping the Mayor of London to build and maintain effective relationships with key private sector contacts and leading employers. You will manage and lead business engagement activities through building relationships with business, planning and delivering projects and events, gathering insight about the needs and key issues facing the capital's businesses and delivering business-facing campaigns. You will need to take a strategic overview of the Mayor's priorities for economic development in the capital. You will have excellent verbal and written communication skills to engage senior stakeholders and provide advice to the Mayor's Office. What your day will look like Meet with key sector stakeholders to gather insight and understand global and local challenges and opportunities to keep an up-to-date understanding of business perspectives that will shape your policy advice and decisions Represent the GLA at external meetings and events to influence key business stakeholders and get their buy in for mayoral priorities (policies, campaigns, programmes), using strong communication and persuasion skills to influence outcomes and navigate challenging situations Lead high profile business engagement events and meetings for the Mayor and Deputy Mayor for Business & Growth ensuring they are well planned and deliver clear results Write high quality meeting and event briefings for the Mayor, Deputy Mayor for Business & Growth, using strong research and analysis skills Work across the GLA Group to connect a wide range of business stakeholders on a wide range of policy areas Support the Mayor and Deputy Mayor at meetings and events, with occasional out-of-hours working as required. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience of working with, or alongside, the public and private sector and a good understanding of the differences in their perspectives and values. Experience of engaging and influencing senior external stakeholders. Good understanding of economics and business policies, especially in the financial and professional services sectors. Significant experience of project management and evidence of driving delivery on major high profile, public facing or corporate projects. Desired Skills/Experience Good written skills/experience of writing briefings for senior executive management. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals Level 3 indicators of effective performance: Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 3 indicators of effective performance: Encourages and supports teams in engaging in transparent and inclusive communication Influences others and gains buy-in using compelling, well thought through arguments Negotiates effectively to deliver GLA priorities Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement Advocates positively for the GLA both within and outside the organisation Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance: Monitors allocation of resources, anticipating changing requirements that may impact work delivery Ensures evaluation processes are in place to measure project benefits Gains buy-in and commitment to project delivery from diverse stakeholders Implements quality measures to ensure directorate output is of a high standard Translates political vision into action plans and deliverables The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Lan Feng would be happy to speak to you. Please contact them at . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: The week commencing 26 January (subject to change) Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. . click apply for full job details
Property Procurement Officer Location: Luton, Bedford & Milton Keynes Salary: £32,100-£35,845 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Luton, Bedford and Milton Keynes. This role is ideal for a property focused professional eager to make an impact by securing homes for communi
Dec 10, 2025
Full time
Property Procurement Officer Location: Luton, Bedford & Milton Keynes Salary: £32,100-£35,845 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Luton, Bedford and Milton Keynes. This role is ideal for a property focused professional eager to make an impact by securing homes for communi
Housing Officer (North) Location/Base: Patch - Mansfield and Nottinghamshire (This role is community based so out on site, and desk based with a combination of working from emh offices, community hubs and home) Hours: 35 hours week Salary: £31,082 - £34,535 per annum (RFJ 6) We are thrilled to invite you to join us at emh during this period of growth for our Communities Team click apply for full job details
Dec 10, 2025
Full time
Housing Officer (North) Location/Base: Patch - Mansfield and Nottinghamshire (This role is community based so out on site, and desk based with a combination of working from emh offices, community hubs and home) Hours: 35 hours week Salary: £31,082 - £34,535 per annum (RFJ 6) We are thrilled to invite you to join us at emh during this period of growth for our Communities Team click apply for full job details
Spencer Clarke Group are seeking a Communities Project Officer for a Local Authority Client in Warwickshire. In this role, you will oversee the smooth delivery and handover of new Phase 2 homes and support tenants as they move in. Duties: Coordinate day-to-day delivery and handover of Phase 2 homes, including site visits and project updates. Support lettings, allocations, tenancy sign-ups, and planned household moves. Prepare properties, systems, and contracts for operational readiness and compliance. Provide early tenant support and assist with communications and community engagement. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience in housing services, allocations, tenancy management, or related fields. Strong project coordination and organisational skills. Confident working across multiple teams with good communication abilities. Ability to handle data, solve problems, and support positive tenant outcomes. What's on offer: Salary: 19 may negotiate higher for exceptional candidates, based on experience Contract type: 3 - 6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Dec 10, 2025
Contractor
Spencer Clarke Group are seeking a Communities Project Officer for a Local Authority Client in Warwickshire. In this role, you will oversee the smooth delivery and handover of new Phase 2 homes and support tenants as they move in. Duties: Coordinate day-to-day delivery and handover of Phase 2 homes, including site visits and project updates. Support lettings, allocations, tenancy sign-ups, and planned household moves. Prepare properties, systems, and contracts for operational readiness and compliance. Provide early tenant support and assist with communications and community engagement. Qualifications and Experience: The successful candidate will have the following skills / experience: Experience in housing services, allocations, tenancy management, or related fields. Strong project coordination and organisational skills. Confident working across multiple teams with good communication abilities. Ability to handle data, solve problems, and support positive tenant outcomes. What's on offer: Salary: 19 may negotiate higher for exceptional candidates, based on experience Contract type: 3 - 6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Property Procurement Officer Location: Luton, Bedford & Milton Keynes Salary: £32,100-£35,845 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Luton, Bedford and Milton Keynes. This role is ideal for a property focused professional eager to make an impact by securing homes for communities. Job Objective: As a Procurement Officer, you'll drive procurement success by managing a caseload, engaging stakeholders, and building strong partnerships. You'll source properties for long-term contracts, foster client relationships, and ensure smooth procurement operations while exceeding targets. Duties and Responsibilities: Oversee property supply through accommodation partners, ensuring compliance with contracts and standards. Build and maintain relationships with senior EHOs and regional stakeholders to meet legal requirements. Collaborate with the Regional Operations Manager and Head of Procurement to optimise bed space efficiency. Ensure adherence to values, policies, and ethical standards. Monitor and report on performance targets and KPIs. Foster continuous improvement and share best practices across the supply chain. Promote a positive health and safety culture. Manage property procurement administration and maintain accurate records. Ensure proper property handover and sign-off processes are followed. Ensure the companys portfolio is compliance with Local Authority and other regulatory requirements. Handle daily inquiries from landlords and agents. Process Local Authority notices according to procedures. Ensure internal audits and compliance standards are met. Required Skills: Proven knowledge and experience in sourcing/acquiring properties within the market. Ready to hit the ground running, confident in securing new opportunities. Able to engage effectively with stakeholders, landlords, and agents. Skilled in influencing decisions, closing deals, and securing favourable terms. Excellent planning abilities to manage multiple tasks and meet targets efficiently. Thrives on achieving goals and exceeding expectations. Works effectively both independently and as part of a team. Capable of prioritising tasks in a fast-paced environment. Persistent in overcoming challenges and securing deals. Full, valid UK driving licence. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on to learn more, or submit your application today. JBRP1_UKTJ
Dec 10, 2025
Full time
Property Procurement Officer Location: Luton, Bedford & Milton Keynes Salary: £32,100-£35,845 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Luton, Bedford and Milton Keynes. This role is ideal for a property focused professional eager to make an impact by securing homes for communities. Job Objective: As a Procurement Officer, you'll drive procurement success by managing a caseload, engaging stakeholders, and building strong partnerships. You'll source properties for long-term contracts, foster client relationships, and ensure smooth procurement operations while exceeding targets. Duties and Responsibilities: Oversee property supply through accommodation partners, ensuring compliance with contracts and standards. Build and maintain relationships with senior EHOs and regional stakeholders to meet legal requirements. Collaborate with the Regional Operations Manager and Head of Procurement to optimise bed space efficiency. Ensure adherence to values, policies, and ethical standards. Monitor and report on performance targets and KPIs. Foster continuous improvement and share best practices across the supply chain. Promote a positive health and safety culture. Manage property procurement administration and maintain accurate records. Ensure proper property handover and sign-off processes are followed. Ensure the companys portfolio is compliance with Local Authority and other regulatory requirements. Handle daily inquiries from landlords and agents. Process Local Authority notices according to procedures. Ensure internal audits and compliance standards are met. Required Skills: Proven knowledge and experience in sourcing/acquiring properties within the market. Ready to hit the ground running, confident in securing new opportunities. Able to engage effectively with stakeholders, landlords, and agents. Skilled in influencing decisions, closing deals, and securing favourable terms. Excellent planning abilities to manage multiple tasks and meet targets efficiently. Thrives on achieving goals and exceeding expectations. Works effectively both independently and as part of a team. Capable of prioritising tasks in a fast-paced environment. Persistent in overcoming challenges and securing deals. Full, valid UK driving licence. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on to learn more, or submit your application today. JBRP1_UKTJ
CHANGING ATTITUDES • TRANSFORMING LIVES • CREATING SECOND CHANCES THE CLINK CHARITY Director of Finance and Resources Salary: £70,000 - £80,000 (dependent on experience) Contract: Permanent Working Pattern: Full-time; 39 hours per week Location: Herne Hill Head Office, London (4 days per week in the office) Closing Date: Friday 12 December 2025 ABOUT THE CLINK CHARITY The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation and support. We deliver hospitality and horticulture training behind prison walls and in the community, creating an environment where students gain skills, confidence and qualifications to rebuild their lives. We have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications across hospitality and food courses. A unique part of The Clink is our post-release support and mentoring programme, supporting individuals with health and mental health needs, housing, employment, family connections and friendships. The charity operates a fine-dining restaurant inside HMP Brixton, training kitchens across the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Clink Events is our social enterprise catering business, with food produced by women in HMP Downview and an additional kitchen in Herne Hill. Alumni provide front-of-house service at major London venues including the Guildhall, Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink served 36,000 people. More information is available on our website and social media channels. DUTIES AND RESPONSIBILITIES General Responsibilities: Overall responsibility for financial management, including strategic planning, reporting, budgeting, systems and controls. Responsibility for IT, HR, premises, lettings and administration. Active member of the senior leadership team, working with colleagues and the Board of Trustees. Promote the Charity's ethos and support charity initiatives and policies. Financial Responsibilities: Develop and implement the financial strategy and conduct financial modelling for strategic decision-making. Lead all financial procedures and reporting, including monthly budget monitoring, management accounts and annual accounts. Maintain financial controls, standards and systems. Prepare and maintain budgets, financial plans and forecasts. Provide information for financial returns, bids and grant claims. Maintain the Asset Register and Risk Register. Negotiate, manage and monitor tenders, contracts, licences and service agreements. Act as cost centre manager for designated budget areas. Advise staff on financial matters. Manage key charity resources such as printers, transport and other significant assets. HR Responsibilities: In liaison with HR Managed Services (Solutions 22), oversee an effective HR function covering recruitment, induction, training, payroll, pensions, performance, retention and wellbeing. Ensure the CEO and leadership team have access to HR advice and data. Oversee policies and procedures and ensure the Handbook is updated in line with legislation. Premises Management: Lead responsibility for the Head Office site, including maintenance and development. Report to the CEO and Trustees on premises issues and recommend repairs or capital works. Liaise with contractors regarding building maintenance. Monitor energy consumption and implement savings. Prepare an annual maintenance plan and capital work forecasts. Manage income from facility lettings and other revenue sources. Manage the premises budget and ensure value for money. Health and Safety: Act as Health and Safety Officer and ensure compliance with all legislation and procedures. Prepare and update the emergency plan and risk analysis. Conduct regular health and safety risk assessments. Ensure First Aid requirements are met and logs maintained. Arrange health and safety training. IT Support: Manage the IT Services contract with Computerlink. Ensure IT systems and devices are well maintained. Plan and oversee IT projects and updates. Ensure e-safety and GDPR compliance. Ensure systems are protected against cyber-attacks. Ensure all necessary IT licences are in place. Risk Management and Data Protection: Maintain risk management procedures and disaster recovery plans. Monitor risk policies to minimise organisational risk. Maintain and update the operational Risk Register. Oversee insurance arrangements. Liaise with the Data Protection Officer and ensure compliance with data protection and FOI policies. Ensure staff receive data protection training and respond to subject access and FOI requests. Other Duties: Follow safeguarding and child protection policies. Maintain confidentiality of records and information. Participate in training and maintain professional development. Induct and train new staff as required. Collaborate with colleagues across the organisation. Comply with Equal Opportunities policies. Support whole-charity initiatives and events. Attend Trustee Board and Committee meetings when required. Line Management: Finance Manager and Accounts Officer. Relevant contractors (IT, HR, cleaning). Duties may vary at the reasonable discretion of the CEO. The Clink Charity is committed to safeguarding and promoting the welfare of children and young people. An enhanced criminal record check is required before appointment. HOW TO APPLY To apply, send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell by an email via the button below. In your supporting statement, address the criteria in the person specification and provide evidence of how you meet them. Closing date: Friday 12 December 2025. Interview dates: First stage: week commencing 5 January 2026. Second stage: week commencing 12 January 2026. Only shortlisted candidates will be contacted. If you do not hear within two weeks of the closing date, your application was unsuccessful. If you would like an informal discussion about the role, calls with Chief Executive Donna Marie Edmonds can be arranged. APPOINTMENT PROCESS After the closing date, the recruiting manager and panel will shortlist applicants who meet the essential criteria. Late applications are not considered. Interview Shortlisted candidates will attend a selection process conducted by a panel of two or more. Any additional requirements (tests, presentations) will be communicated in advance. Interview Outcome Candidates will be informed verbally or in writing. The successful candidate will receive a written offer. Unsuccessful candidates may request feedback. References Successful applicants must supply two referees. References will only be contacted with permission after a conditional offer has been made. Offers of employment are subject to satisfactory references, right-to-work verification, qualification checks (where applicable) and a DBS check (where required). Personal Information Personal data will be used only for recruitment purposes. See our website Privacy Notice for details. EQUALITY, DIVERSITY AND INCLUSION (EDI) We welcome applicants from all backgrounds and particularly encourage applications from disabled people, LGBTQIA+ individuals, Black, Asian and Minority Ethnic applicants, and those experiencing marginalisation. ACCESSIBLE RECRUITMENT If you have a disability or specific needs and require adjustments at any stage of the process, please let us know in your application.
Dec 10, 2025
Full time
CHANGING ATTITUDES • TRANSFORMING LIVES • CREATING SECOND CHANCES THE CLINK CHARITY Director of Finance and Resources Salary: £70,000 - £80,000 (dependent on experience) Contract: Permanent Working Pattern: Full-time; 39 hours per week Location: Herne Hill Head Office, London (4 days per week in the office) Closing Date: Friday 12 December 2025 ABOUT THE CLINK CHARITY The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation and support. We deliver hospitality and horticulture training behind prison walls and in the community, creating an environment where students gain skills, confidence and qualifications to rebuild their lives. We have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications across hospitality and food courses. A unique part of The Clink is our post-release support and mentoring programme, supporting individuals with health and mental health needs, housing, employment, family connections and friendships. The charity operates a fine-dining restaurant inside HMP Brixton, training kitchens across the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Clink Events is our social enterprise catering business, with food produced by women in HMP Downview and an additional kitchen in Herne Hill. Alumni provide front-of-house service at major London venues including the Guildhall, Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink served 36,000 people. More information is available on our website and social media channels. DUTIES AND RESPONSIBILITIES General Responsibilities: Overall responsibility for financial management, including strategic planning, reporting, budgeting, systems and controls. Responsibility for IT, HR, premises, lettings and administration. Active member of the senior leadership team, working with colleagues and the Board of Trustees. Promote the Charity's ethos and support charity initiatives and policies. Financial Responsibilities: Develop and implement the financial strategy and conduct financial modelling for strategic decision-making. Lead all financial procedures and reporting, including monthly budget monitoring, management accounts and annual accounts. Maintain financial controls, standards and systems. Prepare and maintain budgets, financial plans and forecasts. Provide information for financial returns, bids and grant claims. Maintain the Asset Register and Risk Register. Negotiate, manage and monitor tenders, contracts, licences and service agreements. Act as cost centre manager for designated budget areas. Advise staff on financial matters. Manage key charity resources such as printers, transport and other significant assets. HR Responsibilities: In liaison with HR Managed Services (Solutions 22), oversee an effective HR function covering recruitment, induction, training, payroll, pensions, performance, retention and wellbeing. Ensure the CEO and leadership team have access to HR advice and data. Oversee policies and procedures and ensure the Handbook is updated in line with legislation. Premises Management: Lead responsibility for the Head Office site, including maintenance and development. Report to the CEO and Trustees on premises issues and recommend repairs or capital works. Liaise with contractors regarding building maintenance. Monitor energy consumption and implement savings. Prepare an annual maintenance plan and capital work forecasts. Manage income from facility lettings and other revenue sources. Manage the premises budget and ensure value for money. Health and Safety: Act as Health and Safety Officer and ensure compliance with all legislation and procedures. Prepare and update the emergency plan and risk analysis. Conduct regular health and safety risk assessments. Ensure First Aid requirements are met and logs maintained. Arrange health and safety training. IT Support: Manage the IT Services contract with Computerlink. Ensure IT systems and devices are well maintained. Plan and oversee IT projects and updates. Ensure e-safety and GDPR compliance. Ensure systems are protected against cyber-attacks. Ensure all necessary IT licences are in place. Risk Management and Data Protection: Maintain risk management procedures and disaster recovery plans. Monitor risk policies to minimise organisational risk. Maintain and update the operational Risk Register. Oversee insurance arrangements. Liaise with the Data Protection Officer and ensure compliance with data protection and FOI policies. Ensure staff receive data protection training and respond to subject access and FOI requests. Other Duties: Follow safeguarding and child protection policies. Maintain confidentiality of records and information. Participate in training and maintain professional development. Induct and train new staff as required. Collaborate with colleagues across the organisation. Comply with Equal Opportunities policies. Support whole-charity initiatives and events. Attend Trustee Board and Committee meetings when required. Line Management: Finance Manager and Accounts Officer. Relevant contractors (IT, HR, cleaning). Duties may vary at the reasonable discretion of the CEO. The Clink Charity is committed to safeguarding and promoting the welfare of children and young people. An enhanced criminal record check is required before appointment. HOW TO APPLY To apply, send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell by an email via the button below. In your supporting statement, address the criteria in the person specification and provide evidence of how you meet them. Closing date: Friday 12 December 2025. Interview dates: First stage: week commencing 5 January 2026. Second stage: week commencing 12 January 2026. Only shortlisted candidates will be contacted. If you do not hear within two weeks of the closing date, your application was unsuccessful. If you would like an informal discussion about the role, calls with Chief Executive Donna Marie Edmonds can be arranged. APPOINTMENT PROCESS After the closing date, the recruiting manager and panel will shortlist applicants who meet the essential criteria. Late applications are not considered. Interview Shortlisted candidates will attend a selection process conducted by a panel of two or more. Any additional requirements (tests, presentations) will be communicated in advance. Interview Outcome Candidates will be informed verbally or in writing. The successful candidate will receive a written offer. Unsuccessful candidates may request feedback. References Successful applicants must supply two referees. References will only be contacted with permission after a conditional offer has been made. Offers of employment are subject to satisfactory references, right-to-work verification, qualification checks (where applicable) and a DBS check (where required). Personal Information Personal data will be used only for recruitment purposes. See our website Privacy Notice for details. EQUALITY, DIVERSITY AND INCLUSION (EDI) We welcome applicants from all backgrounds and particularly encourage applications from disabled people, LGBTQIA+ individuals, Black, Asian and Minority Ethnic applicants, and those experiencing marginalisation. ACCESSIBLE RECRUITMENT If you have a disability or specific needs and require adjustments at any stage of the process, please let us know in your application.
Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Dec 10, 2025
Full time
Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: £33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services. You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety, and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults. Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities JBRP1_UKTJ
Cheltenham Borough Council
Uckington, Gloucestershire
Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Hesters Way Community Resource Centre, Cassin Dr, Cheltenham GL51 7SU with an opportunity to work at other Council locations as required Job Type: Part Time, Permanent Working Hours: 22.2 per week Salary: £29,064 - £31,537 (pro rata) Closing Date: Sunday 21st December 2025 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Resident Engagement Officer - The Role: You will collaborate with the Community Investment Manager to spearhead the development of a modern and flexible approach to tenant and leaseholder engagement. Working closely with our Community Investment Manager, you ll support the delivery of high-quality engagement that meets the standards set by the Regulator of Social Housing. Resident Engagement Officer - Responsibilities: - Plan and deliver a customer-focused, resident engagement service with tenants and leaseholders - Manage the existing tenant panel and leaseholder panel, including arranging and chairing meetings, recruiting new members, arranging necessary training, and keeping clear records of meetings - Embed a culture of tenant engagement across housing services teams, providing coaching, training and advice for colleagues on best practice - Expand and diversify the current tenant and leaseholder engagement offer to include policy reviews, scrutiny reviews, complaints support, and input into budgeting - Ensure accountability by following up on recommendations made by engaged tenants and reporting back on progress - Deliver tenant engagement events, draft annual reports and newsletters, and keep the website Updated Resident Engagement Officer - You: - A passion for tenant engagement and an understanding of how it drives service improvements - Able to demonstrate positive outcomes when working with community groups - Able to demonstrate a commitment to equality and diversity - Excellent written and verbal communication skills and the ability to build positive relationships - IT skills to optimise digital engagement, communications and agile working - Ability to produce clear agendas and minutes from meetings, as well as other administrative duties relating to the role - Is customer focussed, responsive, and co-operative with customers Resident Engagement Officer - Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: Sunday 21st December 2025 To submit your application for this exciting Resident Engagement Officer opportunity, please click on Apply now!
Dec 10, 2025
Full time
Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Hesters Way Community Resource Centre, Cassin Dr, Cheltenham GL51 7SU with an opportunity to work at other Council locations as required Job Type: Part Time, Permanent Working Hours: 22.2 per week Salary: £29,064 - £31,537 (pro rata) Closing Date: Sunday 21st December 2025 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Resident Engagement Officer - The Role: You will collaborate with the Community Investment Manager to spearhead the development of a modern and flexible approach to tenant and leaseholder engagement. Working closely with our Community Investment Manager, you ll support the delivery of high-quality engagement that meets the standards set by the Regulator of Social Housing. Resident Engagement Officer - Responsibilities: - Plan and deliver a customer-focused, resident engagement service with tenants and leaseholders - Manage the existing tenant panel and leaseholder panel, including arranging and chairing meetings, recruiting new members, arranging necessary training, and keeping clear records of meetings - Embed a culture of tenant engagement across housing services teams, providing coaching, training and advice for colleagues on best practice - Expand and diversify the current tenant and leaseholder engagement offer to include policy reviews, scrutiny reviews, complaints support, and input into budgeting - Ensure accountability by following up on recommendations made by engaged tenants and reporting back on progress - Deliver tenant engagement events, draft annual reports and newsletters, and keep the website Updated Resident Engagement Officer - You: - A passion for tenant engagement and an understanding of how it drives service improvements - Able to demonstrate positive outcomes when working with community groups - Able to demonstrate a commitment to equality and diversity - Excellent written and verbal communication skills and the ability to build positive relationships - IT skills to optimise digital engagement, communications and agile working - Ability to produce clear agendas and minutes from meetings, as well as other administrative duties relating to the role - Is customer focussed, responsive, and co-operative with customers Resident Engagement Officer - Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: Sunday 21st December 2025 To submit your application for this exciting Resident Engagement Officer opportunity, please click on Apply now!
Good Growth Good Growth is responsible for delivering and implementing the Mayors environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work click apply for full job details
Dec 10, 2025
Contractor
Good Growth Good Growth is responsible for delivering and implementing the Mayors environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work click apply for full job details
Property Maintanence Officer West Sussex County Council 4 Month Ongoing Contract Office location - County Hall Chichester Working arrangements - This role is mainly out and about in a van, with an additional person, 5 days per week Enhanced DBS required Job Description - You will report to the Property Preparation Officer and be part of a team delivering essential housing preparation tasks as part of t click apply for full job details
Dec 10, 2025
Contractor
Property Maintanence Officer West Sussex County Council 4 Month Ongoing Contract Office location - County Hall Chichester Working arrangements - This role is mainly out and about in a van, with an additional person, 5 days per week Enhanced DBS required Job Description - You will report to the Property Preparation Officer and be part of a team delivering essential housing preparation tasks as part of t click apply for full job details
Housing Register Officer Location: North East Lincolnshire Rate: £14.59 per hour Hours: 37 hours per week About the Role We are seeking a dedicated and professional Housing Register Officer to support the effective, efficient and fair administration of the housing register in Northern Lincolnshire. Working in partnership with a range of housing providers, you will ensure that applicants and partner agencies receive accurate advice and assistance in line with the Home Choice Lincs policy. Key Responsibilities Administer the housing register in accordance with the Home Choice Lincs allocations policy and the Council s duties under Part 6 of the Housing Act 1996. Respond to customer and agency enquiries regarding access to housing, following partnership lettings policies and corporate procedures. Assess eligibility and priority for applicants, including reviewing sensitive information such as care plans, child in need plans and criminal conviction details. Communicate with vulnerable, distressed or high-need customers by telephone and email with professionalism, empathy and clarity. Maintain accuracy, confidentiality and consistency in all decision-making and record-keeping. What We re Looking For Strong communication skills and the ability to manage sensitive conversations. Sound judgement and the ability to make fair, evidence-based decisions. Knowledge of housing legislation, particularly the Housing Act 1996, or the ability to learn quickly. A commitment to delivering high-quality customer service within a fast-paced environment. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Dec 10, 2025
Contractor
Housing Register Officer Location: North East Lincolnshire Rate: £14.59 per hour Hours: 37 hours per week About the Role We are seeking a dedicated and professional Housing Register Officer to support the effective, efficient and fair administration of the housing register in Northern Lincolnshire. Working in partnership with a range of housing providers, you will ensure that applicants and partner agencies receive accurate advice and assistance in line with the Home Choice Lincs policy. Key Responsibilities Administer the housing register in accordance with the Home Choice Lincs allocations policy and the Council s duties under Part 6 of the Housing Act 1996. Respond to customer and agency enquiries regarding access to housing, following partnership lettings policies and corporate procedures. Assess eligibility and priority for applicants, including reviewing sensitive information such as care plans, child in need plans and criminal conviction details. Communicate with vulnerable, distressed or high-need customers by telephone and email with professionalism, empathy and clarity. Maintain accuracy, confidentiality and consistency in all decision-making and record-keeping. What We re Looking For Strong communication skills and the ability to manage sensitive conversations. Sound judgement and the ability to make fair, evidence-based decisions. Knowledge of housing legislation, particularly the Housing Act 1996, or the ability to learn quickly. A commitment to delivering high-quality customer service within a fast-paced environment. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Damp and Mould Technical Support Officer Temp on going Based in East London 23.50 PER HOUR Hybrid working 3 days in the office, 2 days from home To deliver a proactive and resident-centred support service including both internal and external stakeholders within the organisation. The Damp & Mould Technical Officer is responsible for supporting the identification, assessment, and resolution of damp and mould issues within the housing portfolio This role is based in the Damp & Mould Team and focuses on providing support for responsive repairs, efficient management of the responsive damp & mould inbox queries, coordinating team schedules, and serving as the primary contact point to support the efforts of the Damp & Mould team who are usually conducting site visits. This role will primarily be office based, providing crucial support to enhance the operational efficiency overall of the Repairs Partnering team. Close collaboration with the surveyors will be essential, requiring effective communication and coordination.
Dec 10, 2025
Seasonal
Damp and Mould Technical Support Officer Temp on going Based in East London 23.50 PER HOUR Hybrid working 3 days in the office, 2 days from home To deliver a proactive and resident-centred support service including both internal and external stakeholders within the organisation. The Damp & Mould Technical Officer is responsible for supporting the identification, assessment, and resolution of damp and mould issues within the housing portfolio This role is based in the Damp & Mould Team and focuses on providing support for responsive repairs, efficient management of the responsive damp & mould inbox queries, coordinating team schedules, and serving as the primary contact point to support the efforts of the Damp & Mould team who are usually conducting site visits. This role will primarily be office based, providing crucial support to enhance the operational efficiency overall of the Repairs Partnering team. Close collaboration with the surveyors will be essential, requiring effective communication and coordination.
We are currently working in partnership with a Supported Housing provider in Swinton, who are recruiting for a Property Compliance/Repairs Officer on temporary, temporary - permanent or permanent basis. The position is due to start immediately, with the potential to go full time. The hourly rate for the role is up to £25 click apply for full job details
Dec 10, 2025
Full time
We are currently working in partnership with a Supported Housing provider in Swinton, who are recruiting for a Property Compliance/Repairs Officer on temporary, temporary - permanent or permanent basis. The position is due to start immediately, with the potential to go full time. The hourly rate for the role is up to £25 click apply for full job details
Site Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Bristol We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Bristol. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Dec 10, 2025
Full time
Site Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Bristol We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Bristol. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the role This role is in the Development Management team within Planning and Regeneration, where you will be part of a high quality statutory planning service dealing with a wide variety of strategic planning applications with competing priorities. You will be assessing major planning applications that are referred to the Mayor, and will present your planning recommendations directly to the Mayor and Deputy Mayors. You will understand how to apply the London Plan in a pragmatic and sensible way that encourages and delivers the Mayor's objectives. What your day will look like Your job will involve a wide range of duties including: Leading pre-application meetings with developer teams and boroughs to discuss forthcoming major developments across London and provide strategic planning advice. Assessing planning applications of strategic importance that are referred to the Mayor and preparing written planning reports. Presenting planning recommendations directly to the Mayor and Deputy Mayors at the Mayor's weekly planning meeting Working collaboratively with other teams across the GLA including viability, the Design Unit and the Place Unit, TfL, Environment and London Plan teams Engaging with London boroughs and applicants to ensure delivery of Good Growth ambitions Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Please address these in your covering letter. You will have a degree/post graduate qualification in planning or equivalent with eligibility for RTPI membership. You will have demonstrable post-qualification experience in dealing with sensitive planning issues, preferably within the context of handling major planning applications. A detailed knowledge and understanding of national, regional and London strategic planning and development issues and relevant legal processes You will be expected to present reports to the Mayor and Deputy Mayors directly so you will need excellent, written and verbal communication skills. You will also need exceptional negotiation skills and the ability to work successfully with a range of internal and external stakeholders. Planning and Organising Problem solving Communicating and Influencing Building and Managing Relationships How to apply If you would like to apply for the role you'll need to submit: an online application a Word statement (1,500 words) outlining how you meet the essential criteria as well as the competencies outlined in the advert. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Connaire OSullivan would be happy to speak to you. Please contact them at Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: w/c 5th January Equality, diversity and inclusion We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Additional information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Job Description CAREER GRADE TERMS AND CONDITIONS POST Principal/Senior Strategic Planner This Scheme is designed to nurture and support GLA talent, giving planning officers an opportunity to gain valuable experience working within a complex and fast paced environment and encouraging them to develop their career within the GLA. This scheme is not linked to the Strategic Planner Career Grade scheme. SALARY The grade and salary of this post is related to successful development of on the job experience at the Greater London Authority or equivanent organisation. The grade for newly appointed planning officers joining the GLA's Planning Unit will be determined by The Planning Unit's senior management team based on an assessment against the career grade matrix. If appointed at Grade 8 the Planning Unit's senior management team will consider development against the criteria set out below to determine individual progression from Grade 8 to Grade 9. Within each grade band normal incremental progression will apply on 1 April each year except where the date of commencement is between 1 October and 31 March in which case incremental progression will be six months after the start date. Subsequent increments will then fall into line in accordance with normal GLA incremental progression rules. ELIGIBILITY To be eligible to join the Principal/ Senior Planner career grade scheme you must satisfy the entry level attributes as set out in the technical requirements and experience and have qualifications or exemptions enabling you to satisfy the requirements for RTPI membership. PROGRESSION Progression is dependent on the satisfactory completion of practical work activity and the GLA's assessment of your competence against the criteria set out below. ASSESSMENT Twice annually, the Planning Unit's senior management team will consider achievement against the criteria set out below to determine individual progression from Grade 8 to Grade 9. The individual will, as part of their annual performance review process and on-going personal development plans, be responsible for keeping a record of their experience, performance and achievements against the criteria and signing these off regularly with their direct line manager. The individual records kept will provide the evidence to be used by the senior management team to determine progression through the career grade. Job Description Job title: Principal/Senior Strategic Planner Grade: 8/9 career grade Post number: GLA Directorate: Development, Enterprise & Environment Unit: Planning Job Purpose To adopt a flexible way of working which supports the delivery of the broad range of the Authority's statutory planning responsibilities for London. To provide expert advice on, and research into, current and emerging strategic planning matters, spatial development trends and issues facing London. To provide spatial planning advice to senior GLA group staff on development management, Local Development Documents and other mayoral concerns, including those arising from the proposals of other organizations and local planning authorities. Contribute to the production of London Plan, SPGs, Opportunity Areas, related planning frameworks (OAPFs) and development infrastructure and funding assessments (DIFS) that interpret strategic and local policy and guide area based development and growth areas. Process large scale applications for developments of potential strategic importance (PSI) referred to the Mayor and engage with London boroughs, landowners and applicants. Principal Accountabilities Either lead or contribute to: spatial strategies: development, monitoring and review of the Mayor's strategies, especially the spatial and economic development, housing and transport strategies and environment impact assessments; process strategic planning application referrals and negotiate Section 106 agreements; conformity monitoring and advice on borough development plan documents, local plans and associated local plan-making statutory and supplementary planning documents; Lead on or contribute to the production of Opportunity Area Planning Frameworks; Briefings and reports for the Mayor, Assembly and other organisations on planning and spatial development issues. Lead or contribute to the initiation, design, management and completion of relevant policy development projects and research. Lead or contribute to advice on planning briefs, development proposals and the plans and strategies of other agencies especially Local Development Documents and the development plans of authorities outside London. Lead or contribute to coordination, liaison and engagement processes necessary to address spatial development and planning issues. Prepare responses on behalf of the GLA to complex issues raised by the public and diverse agencies. Liaise and work with GLA group staff and external organisations including boroughs, partnerships, consultancies . click apply for full job details
Dec 10, 2025
Full time
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the role This role is in the Development Management team within Planning and Regeneration, where you will be part of a high quality statutory planning service dealing with a wide variety of strategic planning applications with competing priorities. You will be assessing major planning applications that are referred to the Mayor, and will present your planning recommendations directly to the Mayor and Deputy Mayors. You will understand how to apply the London Plan in a pragmatic and sensible way that encourages and delivers the Mayor's objectives. What your day will look like Your job will involve a wide range of duties including: Leading pre-application meetings with developer teams and boroughs to discuss forthcoming major developments across London and provide strategic planning advice. Assessing planning applications of strategic importance that are referred to the Mayor and preparing written planning reports. Presenting planning recommendations directly to the Mayor and Deputy Mayors at the Mayor's weekly planning meeting Working collaboratively with other teams across the GLA including viability, the Design Unit and the Place Unit, TfL, Environment and London Plan teams Engaging with London boroughs and applicants to ensure delivery of Good Growth ambitions Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Please address these in your covering letter. You will have a degree/post graduate qualification in planning or equivalent with eligibility for RTPI membership. You will have demonstrable post-qualification experience in dealing with sensitive planning issues, preferably within the context of handling major planning applications. A detailed knowledge and understanding of national, regional and London strategic planning and development issues and relevant legal processes You will be expected to present reports to the Mayor and Deputy Mayors directly so you will need excellent, written and verbal communication skills. You will also need exceptional negotiation skills and the ability to work successfully with a range of internal and external stakeholders. Planning and Organising Problem solving Communicating and Influencing Building and Managing Relationships How to apply If you would like to apply for the role you'll need to submit: an online application a Word statement (1,500 words) outlining how you meet the essential criteria as well as the competencies outlined in the advert. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Connaire OSullivan would be happy to speak to you. Please contact them at Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: w/c 5th January Equality, diversity and inclusion We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Additional information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Job Description CAREER GRADE TERMS AND CONDITIONS POST Principal/Senior Strategic Planner This Scheme is designed to nurture and support GLA talent, giving planning officers an opportunity to gain valuable experience working within a complex and fast paced environment and encouraging them to develop their career within the GLA. This scheme is not linked to the Strategic Planner Career Grade scheme. SALARY The grade and salary of this post is related to successful development of on the job experience at the Greater London Authority or equivanent organisation. The grade for newly appointed planning officers joining the GLA's Planning Unit will be determined by The Planning Unit's senior management team based on an assessment against the career grade matrix. If appointed at Grade 8 the Planning Unit's senior management team will consider development against the criteria set out below to determine individual progression from Grade 8 to Grade 9. Within each grade band normal incremental progression will apply on 1 April each year except where the date of commencement is between 1 October and 31 March in which case incremental progression will be six months after the start date. Subsequent increments will then fall into line in accordance with normal GLA incremental progression rules. ELIGIBILITY To be eligible to join the Principal/ Senior Planner career grade scheme you must satisfy the entry level attributes as set out in the technical requirements and experience and have qualifications or exemptions enabling you to satisfy the requirements for RTPI membership. PROGRESSION Progression is dependent on the satisfactory completion of practical work activity and the GLA's assessment of your competence against the criteria set out below. ASSESSMENT Twice annually, the Planning Unit's senior management team will consider achievement against the criteria set out below to determine individual progression from Grade 8 to Grade 9. The individual will, as part of their annual performance review process and on-going personal development plans, be responsible for keeping a record of their experience, performance and achievements against the criteria and signing these off regularly with their direct line manager. The individual records kept will provide the evidence to be used by the senior management team to determine progression through the career grade. Job Description Job title: Principal/Senior Strategic Planner Grade: 8/9 career grade Post number: GLA Directorate: Development, Enterprise & Environment Unit: Planning Job Purpose To adopt a flexible way of working which supports the delivery of the broad range of the Authority's statutory planning responsibilities for London. To provide expert advice on, and research into, current and emerging strategic planning matters, spatial development trends and issues facing London. To provide spatial planning advice to senior GLA group staff on development management, Local Development Documents and other mayoral concerns, including those arising from the proposals of other organizations and local planning authorities. Contribute to the production of London Plan, SPGs, Opportunity Areas, related planning frameworks (OAPFs) and development infrastructure and funding assessments (DIFS) that interpret strategic and local policy and guide area based development and growth areas. Process large scale applications for developments of potential strategic importance (PSI) referred to the Mayor and engage with London boroughs, landowners and applicants. Principal Accountabilities Either lead or contribute to: spatial strategies: development, monitoring and review of the Mayor's strategies, especially the spatial and economic development, housing and transport strategies and environment impact assessments; process strategic planning application referrals and negotiate Section 106 agreements; conformity monitoring and advice on borough development plan documents, local plans and associated local plan-making statutory and supplementary planning documents; Lead on or contribute to the production of Opportunity Area Planning Frameworks; Briefings and reports for the Mayor, Assembly and other organisations on planning and spatial development issues. Lead or contribute to the initiation, design, management and completion of relevant policy development projects and research. Lead or contribute to advice on planning briefs, development proposals and the plans and strategies of other agencies especially Local Development Documents and the development plans of authorities outside London. Lead or contribute to coordination, liaison and engagement processes necessary to address spatial development and planning issues. Prepare responses on behalf of the GLA to complex issues raised by the public and diverse agencies. Liaise and work with GLA group staff and external organisations including boroughs, partnerships, consultancies . click apply for full job details
Job Title: Site Security Officer Location: Manston, Kent Salary: 35,000 per annum Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts) Contract Type: Fixed Term Contract 12 months Purpose of the Role: To provide an on-site security presence and support across accommodation properties, ensuring the safety and welfare of residents, staff, and assets. The Site Security Officer will act as a visible deterrent, respond promptly to incidents, and uphold security and safeguarding standards in accordance with contractual requirements. Duties and Responsibilities: Maintain a visible and professional security presence at designated accommodation sites. Monitor access control, conduct patrols, and ensure site integrity. Respond to incidents and escalate to the Security Team Leader as needed. Support residents in maintaining a safe living environment. Complete incident reports and other documentation accurately and promptly. Assist with safeguarding referrals and protective measures for vulnerable individuals. Ensure compliance with health & safety, data protection, and contractual obligations. Operate CCTV and other surveillance systems as required. Attend training sessions and briefings to maintain operational readiness. Communicate effectively with residents, colleagues, and external agencies. Required Skills: Valid SIA Licence (Security Guarding or Door Supervision). Experience in front-line security or a similar role. Strong communication and interpersonal skills. Ability to remain calm under pressure and respond effectively to incidents. Basic IT skills for reporting and documentation. Understanding of safeguarding and duty of care principles. Willingness to work flexible hours, including evenings and weekends. Ability to collaborate with housing, operations, and safeguarding teams to support service delivery. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Dec 10, 2025
Contractor
Job Title: Site Security Officer Location: Manston, Kent Salary: 35,000 per annum Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts) Contract Type: Fixed Term Contract 12 months Purpose of the Role: To provide an on-site security presence and support across accommodation properties, ensuring the safety and welfare of residents, staff, and assets. The Site Security Officer will act as a visible deterrent, respond promptly to incidents, and uphold security and safeguarding standards in accordance with contractual requirements. Duties and Responsibilities: Maintain a visible and professional security presence at designated accommodation sites. Monitor access control, conduct patrols, and ensure site integrity. Respond to incidents and escalate to the Security Team Leader as needed. Support residents in maintaining a safe living environment. Complete incident reports and other documentation accurately and promptly. Assist with safeguarding referrals and protective measures for vulnerable individuals. Ensure compliance with health & safety, data protection, and contractual obligations. Operate CCTV and other surveillance systems as required. Attend training sessions and briefings to maintain operational readiness. Communicate effectively with residents, colleagues, and external agencies. Required Skills: Valid SIA Licence (Security Guarding or Door Supervision). Experience in front-line security or a similar role. Strong communication and interpersonal skills. Ability to remain calm under pressure and respond effectively to incidents. Basic IT skills for reporting and documentation. Understanding of safeguarding and duty of care principles. Willingness to work flexible hours, including evenings and weekends. Ability to collaborate with housing, operations, and safeguarding teams to support service delivery. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the role This role is in the Development Management team within Planning and Regeneration, where you will be part of a high quality statutory planning service dealing with a wide variety of strategic planning applications with competing priorities. You will be assessing major planning applications that are referred to the Mayor, and will present your planning recommendations directly to the Mayor and Deputy Mayors. You will understand how to apply the London Plan in a pragmatic and sensible way that encourages and delivers the Mayor's objectives. What your day will look like Your job will involve a wide range of duties including: Leading pre-application meetings with developer teams and boroughs to discuss forthcoming major developments across London and provide strategic planning advice. Assessing planning applications of strategic importance that are referred to the Mayor and preparing written planning reports. Presenting planning recommendations directly to the Mayor and Deputy Mayors at the Mayor's weekly planning meeting Working collaboratively with other teams across the GLA including viability, the Design Unit and the Place Unit, TfL, Environment and London Plan teams Engaging with London boroughs and applicants to ensure delivery of Good Growth ambitions Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Please address these in your covering letter. You will have a degree/post graduate qualification in planning or equivalent with eligibility for RTPI membership. You will have demonstrable post-qualification experience in dealing with sensitive planning issues, preferably within the context of handling major planning applications. A detailed knowledge and understanding of national, regional and London strategic planning and development issues and relevant legal processes You will be expected to present reports to the Mayor and Deputy Mayors directly so you will need excellent, written and verbal communication skills. You will also need exceptional negotiation skills and the ability to work successfully with a range of internal and external stakeholders. Planning and Organising Problem solving Communicating and Influencing Building and Managing Relationships How to apply If you would like to apply for the role you'll need to submit: an online application a Word statement (1,500 words) outlining how you meet the essential criteria as well as the competencies outlined in the advert. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Connaire OSullivan would be happy to speak to you. Please contact them at Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: w/c 5th January Equality, diversity and inclusion We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Additional information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Job Description CAREER GRADE TERMS AND CONDITIONS POST Principal/Senior Strategic Planner This Scheme is designed to nurture and support GLA talent, giving planning officers an opportunity to gain valuable experience working within a complex and fast paced environment and encouraging them to develop their career within the GLA. This scheme is not linked to the Strategic Planner Career Grade scheme. SALARY The grade and salary of this post is related to successful development of on the job experience at the Greater London Authority or equivanent organisation. The grade for newly appointed planning officers joining the GLA's Planning Unit will be determined by The Planning Unit's senior management team based on an assessment against the career grade matrix. If appointed at Grade 8 the Planning Unit's senior management team will consider development against the criteria set out below to determine individual progression from Grade 8 to Grade 9. Within each grade band normal incremental progression will apply on 1 April each year except where the date of commencement is between 1 October and 31 March in which case incremental progression will be six months after the start date. Subsequent increments will then fall into line in accordance with normal GLA incremental progression rules. ELIGIBILITY To be eligible to join the Principal/ Senior Planner career grade scheme you must satisfy the entry level attributes as set out in the technical requirements and experience and have qualifications or exemptions enabling you to satisfy the requirements for RTPI membership. PROGRESSION Progression is dependent on the satisfactory completion of practical work activity and the GLA's assessment of your competence against the criteria set out below. ASSESSMENT Twice annually, the Planning Unit's senior management team will consider achievement against the criteria set out below to determine individual progression from Grade 8 to Grade 9. The individual will, as part of their annual performance review process and on-going personal development plans, be responsible for keeping a record of their experience, performance and achievements against the criteria and signing these off regularly with their direct line manager. The individual records kept will provide the evidence to be used by the senior management team to determine progression through the career grade. Job Description Job title: Principal/Senior Strategic Planner Grade: 8/9 career grade Post number: GLA Directorate: Development, Enterprise & Environment Unit: Planning Job Purpose To adopt a flexible way of working which supports the delivery of the broad range of the Authority's statutory planning responsibilities for London. To provide expert advice on, and research into, current and emerging strategic planning matters, spatial development trends and issues facing London. To provide spatial planning advice to senior GLA group staff on development management, Local Development Documents and other mayoral concerns, including those arising from the proposals of other organizations and local planning authorities. Contribute to the production of London Plan, SPGs, Opportunity Areas, related planning frameworks (OAPFs) and development infrastructure and funding assessments (DIFS) that interpret strategic and local policy and guide area based development and growth areas. Process large scale applications for developments of potential strategic importance (PSI) referred to the Mayor and engage with London boroughs, landowners and applicants. Principal Accountabilities Either lead or contribute to: spatial strategies: development, monitoring and review of the Mayor's strategies, especially the spatial and economic development, housing and transport strategies and environment impact assessments; process strategic planning application referrals and negotiate Section 106 agreements; conformity monitoring and advice on borough development plan documents, local plans and associated local plan-making statutory and supplementary planning documents; Lead on or contribute to the production of Opportunity Area Planning Frameworks; Briefings and reports for the Mayor, Assembly and other organisations on planning and spatial development issues. Lead or contribute to the initiation, design, management and completion of relevant policy development projects and research. Lead or contribute to advice on planning briefs, development proposals and the plans and strategies of other agencies especially Local Development Documents and the development plans of authorities outside London. Lead or contribute to coordination, liaison and engagement processes necessary to address spatial development and planning issues. Prepare responses on behalf of the GLA to complex issues raised by the public and diverse agencies. Liaise and work with GLA group staff and external organisations including boroughs, partnerships, consultancies, academic and voluntary agencies to address the Mayor's planning and spatial development concerns. . click apply for full job details
Dec 10, 2025
Full time
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the role This role is in the Development Management team within Planning and Regeneration, where you will be part of a high quality statutory planning service dealing with a wide variety of strategic planning applications with competing priorities. You will be assessing major planning applications that are referred to the Mayor, and will present your planning recommendations directly to the Mayor and Deputy Mayors. You will understand how to apply the London Plan in a pragmatic and sensible way that encourages and delivers the Mayor's objectives. What your day will look like Your job will involve a wide range of duties including: Leading pre-application meetings with developer teams and boroughs to discuss forthcoming major developments across London and provide strategic planning advice. Assessing planning applications of strategic importance that are referred to the Mayor and preparing written planning reports. Presenting planning recommendations directly to the Mayor and Deputy Mayors at the Mayor's weekly planning meeting Working collaboratively with other teams across the GLA including viability, the Design Unit and the Place Unit, TfL, Environment and London Plan teams Engaging with London boroughs and applicants to ensure delivery of Good Growth ambitions Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Please address these in your covering letter. You will have a degree/post graduate qualification in planning or equivalent with eligibility for RTPI membership. You will have demonstrable post-qualification experience in dealing with sensitive planning issues, preferably within the context of handling major planning applications. A detailed knowledge and understanding of national, regional and London strategic planning and development issues and relevant legal processes You will be expected to present reports to the Mayor and Deputy Mayors directly so you will need excellent, written and verbal communication skills. You will also need exceptional negotiation skills and the ability to work successfully with a range of internal and external stakeholders. Planning and Organising Problem solving Communicating and Influencing Building and Managing Relationships How to apply If you would like to apply for the role you'll need to submit: an online application a Word statement (1,500 words) outlining how you meet the essential criteria as well as the competencies outlined in the advert. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Connaire OSullivan would be happy to speak to you. Please contact them at Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: w/c 5th January Equality, diversity and inclusion We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Additional information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Job Description CAREER GRADE TERMS AND CONDITIONS POST Principal/Senior Strategic Planner This Scheme is designed to nurture and support GLA talent, giving planning officers an opportunity to gain valuable experience working within a complex and fast paced environment and encouraging them to develop their career within the GLA. This scheme is not linked to the Strategic Planner Career Grade scheme. SALARY The grade and salary of this post is related to successful development of on the job experience at the Greater London Authority or equivanent organisation. The grade for newly appointed planning officers joining the GLA's Planning Unit will be determined by The Planning Unit's senior management team based on an assessment against the career grade matrix. If appointed at Grade 8 the Planning Unit's senior management team will consider development against the criteria set out below to determine individual progression from Grade 8 to Grade 9. Within each grade band normal incremental progression will apply on 1 April each year except where the date of commencement is between 1 October and 31 March in which case incremental progression will be six months after the start date. Subsequent increments will then fall into line in accordance with normal GLA incremental progression rules. ELIGIBILITY To be eligible to join the Principal/ Senior Planner career grade scheme you must satisfy the entry level attributes as set out in the technical requirements and experience and have qualifications or exemptions enabling you to satisfy the requirements for RTPI membership. PROGRESSION Progression is dependent on the satisfactory completion of practical work activity and the GLA's assessment of your competence against the criteria set out below. ASSESSMENT Twice annually, the Planning Unit's senior management team will consider achievement against the criteria set out below to determine individual progression from Grade 8 to Grade 9. The individual will, as part of their annual performance review process and on-going personal development plans, be responsible for keeping a record of their experience, performance and achievements against the criteria and signing these off regularly with their direct line manager. The individual records kept will provide the evidence to be used by the senior management team to determine progression through the career grade. Job Description Job title: Principal/Senior Strategic Planner Grade: 8/9 career grade Post number: GLA Directorate: Development, Enterprise & Environment Unit: Planning Job Purpose To adopt a flexible way of working which supports the delivery of the broad range of the Authority's statutory planning responsibilities for London. To provide expert advice on, and research into, current and emerging strategic planning matters, spatial development trends and issues facing London. To provide spatial planning advice to senior GLA group staff on development management, Local Development Documents and other mayoral concerns, including those arising from the proposals of other organizations and local planning authorities. Contribute to the production of London Plan, SPGs, Opportunity Areas, related planning frameworks (OAPFs) and development infrastructure and funding assessments (DIFS) that interpret strategic and local policy and guide area based development and growth areas. Process large scale applications for developments of potential strategic importance (PSI) referred to the Mayor and engage with London boroughs, landowners and applicants. Principal Accountabilities Either lead or contribute to: spatial strategies: development, monitoring and review of the Mayor's strategies, especially the spatial and economic development, housing and transport strategies and environment impact assessments; process strategic planning application referrals and negotiate Section 106 agreements; conformity monitoring and advice on borough development plan documents, local plans and associated local plan-making statutory and supplementary planning documents; Lead on or contribute to the production of Opportunity Area Planning Frameworks; Briefings and reports for the Mayor, Assembly and other organisations on planning and spatial development issues. Lead or contribute to the initiation, design, management and completion of relevant policy development projects and research. Lead or contribute to advice on planning briefs, development proposals and the plans and strategies of other agencies especially Local Development Documents and the development plans of authorities outside London. Lead or contribute to coordination, liaison and engagement processes necessary to address spatial development and planning issues. Prepare responses on behalf of the GLA to complex issues raised by the public and diverse agencies. Liaise and work with GLA group staff and external organisations including boroughs, partnerships, consultancies, academic and voluntary agencies to address the Mayor's planning and spatial development concerns. . click apply for full job details
Job Purpose: To assist the Debt Recovery Officer in the collection of outstanding debts across Local Taxation, Housing Benefit Overpayments, and Sundry Debt Recovery. The role ensures compliance with the Corporate Debt Policy and supports effective debt management processes. Key Responsibilities: Assist with the control and reconciliation of financial systems. Provide advice, assistance, and training to colleagues as required. Pursue recovery of debts in line with agreed procedures and policies. Respond to customer enquiries via email, phone, and in person, negotiating appropriate repayment arrangements. Liaise with external debt collection agencies and manage processes such as Attachment of Earnings . Administer and monitor Direct Debit arrangements. Experience Required: Previous experience in a Local Government environment or similar. Minimum 1 year in Debt Management/Recovery . Accounts receivable experience within a large, multi-functional organisation. Working knowledge of ACADEMY systems. Experience dealing with Debt Recovery Agents/Solicitors . Skills & Competencies: Excellent written and verbal communication skills. Ability to work under pressure and meet tight deadlines. Strong numeracy and proficiency in spreadsheets (Excel). Ability to handle difficult or irate customers professionally. Desirable: Knowledge of Local Taxation and Housing Benefit Overpayments. Familiarity with Corporate Debt Policy and related procedures. 1 day a week in the office.
Dec 10, 2025
Contractor
Job Purpose: To assist the Debt Recovery Officer in the collection of outstanding debts across Local Taxation, Housing Benefit Overpayments, and Sundry Debt Recovery. The role ensures compliance with the Corporate Debt Policy and supports effective debt management processes. Key Responsibilities: Assist with the control and reconciliation of financial systems. Provide advice, assistance, and training to colleagues as required. Pursue recovery of debts in line with agreed procedures and policies. Respond to customer enquiries via email, phone, and in person, negotiating appropriate repayment arrangements. Liaise with external debt collection agencies and manage processes such as Attachment of Earnings . Administer and monitor Direct Debit arrangements. Experience Required: Previous experience in a Local Government environment or similar. Minimum 1 year in Debt Management/Recovery . Accounts receivable experience within a large, multi-functional organisation. Working knowledge of ACADEMY systems. Experience dealing with Debt Recovery Agents/Solicitors . Skills & Competencies: Excellent written and verbal communication skills. Ability to work under pressure and meet tight deadlines. Strong numeracy and proficiency in spreadsheets (Excel). Ability to handle difficult or irate customers professionally. Desirable: Knowledge of Local Taxation and Housing Benefit Overpayments. Familiarity with Corporate Debt Policy and related procedures. 1 day a week in the office.
Social Worker Wolfson Neuro-Rehabilitation Unit £38,976 - £52,767 Permanent Full Time Wandsworth Hospital Team Objective of role We are pleased to offer a rare and rewarding opportunity for a Social Worker to join the Wandsworth Hospital Team within the Wolfson Neuro-Rehabilitation Unit at Queen Mary's Hospital. This permanent role offers the chance to develop your career in a specialist hospital setting, working with patients who have complex physical and cognitive needs. About the Role Social Workers in the Wandsworth Hospital Team play a vital role in delivering a high-quality, timely, and person-centred hospital discharge service that promotes independence and well-being for residents and their carers. You will: Provide detailed assessments, manage risks, and make clear, evidence-based decisions. Manage referrals, support patient flow, and act as a safeguarding enquiry officer. Facilitate complex discharges, including housing applications and liaison with local authorities. Work closely with a multidisciplinary team to identify and overcome barriers to discharge. Attend weekly multidisciplinary meetings and fortnightly Goal Planning sessions. Support patients from different boroughs, ensuring effective communication across local authorities. About You We are seeking an experienced, high-performing Social Worker with: Post-qualification experience and strong knowledge of relevant legislation and statutory duties. Expertise in supporting patients with physical, cognitive, and communication impairments. Excellent communication, decision-making, and time management skills. A collaborative approach and commitment to positive outcomes for residents. Current registration with Social Work England. You will bring a proactive, solution-focused attitude, a strong interest in health integration, and the ability to represent the service effectively to external partners. What We Offer In return, the Wandsworth Hospital Team provides: Supportive and regular supervision. Access to training and professional development opportunities through the Adult Social Care Academy. A committed, collaborative team environment focused on delivering outstanding outcomes. This role is based at the Wolfson Unit, Queen Mary's Hospital, Roehampton, with occasional work at St George's Hospital as part of the wider Trust. For an informal discussion about the role, please contact Angela Kelly, Service Manager of Wandsworth Hospital Team, at . If you are interested in joining this dynamic and dedicated team, please apply to the role.You will be required to submit a supporting statement outlining your skills, experience, and how you will contribute to the delivery of excellence in this specialist area of hospital social work. Applications will be reviewed on a rolling basis. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Dec 09, 2025
Full time
Social Worker Wolfson Neuro-Rehabilitation Unit £38,976 - £52,767 Permanent Full Time Wandsworth Hospital Team Objective of role We are pleased to offer a rare and rewarding opportunity for a Social Worker to join the Wandsworth Hospital Team within the Wolfson Neuro-Rehabilitation Unit at Queen Mary's Hospital. This permanent role offers the chance to develop your career in a specialist hospital setting, working with patients who have complex physical and cognitive needs. About the Role Social Workers in the Wandsworth Hospital Team play a vital role in delivering a high-quality, timely, and person-centred hospital discharge service that promotes independence and well-being for residents and their carers. You will: Provide detailed assessments, manage risks, and make clear, evidence-based decisions. Manage referrals, support patient flow, and act as a safeguarding enquiry officer. Facilitate complex discharges, including housing applications and liaison with local authorities. Work closely with a multidisciplinary team to identify and overcome barriers to discharge. Attend weekly multidisciplinary meetings and fortnightly Goal Planning sessions. Support patients from different boroughs, ensuring effective communication across local authorities. About You We are seeking an experienced, high-performing Social Worker with: Post-qualification experience and strong knowledge of relevant legislation and statutory duties. Expertise in supporting patients with physical, cognitive, and communication impairments. Excellent communication, decision-making, and time management skills. A collaborative approach and commitment to positive outcomes for residents. Current registration with Social Work England. You will bring a proactive, solution-focused attitude, a strong interest in health integration, and the ability to represent the service effectively to external partners. What We Offer In return, the Wandsworth Hospital Team provides: Supportive and regular supervision. Access to training and professional development opportunities through the Adult Social Care Academy. A committed, collaborative team environment focused on delivering outstanding outcomes. This role is based at the Wolfson Unit, Queen Mary's Hospital, Roehampton, with occasional work at St George's Hospital as part of the wider Trust. For an informal discussion about the role, please contact Angela Kelly, Service Manager of Wandsworth Hospital Team, at . If you are interested in joining this dynamic and dedicated team, please apply to the role.You will be required to submit a supporting statement outlining your skills, experience, and how you will contribute to the delivery of excellence in this specialist area of hospital social work. Applications will be reviewed on a rolling basis. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
