Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Dec 10, 2025
Full time
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Weve evolved our Housing Officer role into Customer & Neighbourhood Officer, and wed love for you to join our dedicated, highly motivated team. Our mission is simple: deliver outstanding service by utilising the skills, experience, and understanding of our residents. As a result of our growth strategy we have a number of full time roles to fill including permanent and fixed term for 12 months - th click apply for full job details
Dec 09, 2025
Full time
Weve evolved our Housing Officer role into Customer & Neighbourhood Officer, and wed love for you to join our dedicated, highly motivated team. Our mission is simple: deliver outstanding service by utilising the skills, experience, and understanding of our residents. As a result of our growth strategy we have a number of full time roles to fill including permanent and fixed term for 12 months - th click apply for full job details
We are excited to offer a fantastic opportunity for a proactive and dedicated Neighbourhood Officer to join a Housing Association in Birmingham. As a Neighbourhood Officer, you will enjoy the flexibility of hybrid working, competitive pay, and the satisfaction of making a real difference in the lives of tenants. This role offers the chance to work in a dynamic environment, ensuring safe, thriving click apply for full job details
Dec 09, 2025
Contractor
We are excited to offer a fantastic opportunity for a proactive and dedicated Neighbourhood Officer to join a Housing Association in Birmingham. As a Neighbourhood Officer, you will enjoy the flexibility of hybrid working, competitive pay, and the satisfaction of making a real difference in the lives of tenants. This role offers the chance to work in a dynamic environment, ensuring safe, thriving click apply for full job details
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
Job Title Waste Enforcement Officer Salary Range £38,976 - £47,229 Permanent, Full Time Location Tadmore House , Wandsworth, UK We are looking to recruit two experienced, enthusiastic Waste Enforcement Officers, within our Inspection and Enforcement team. In this role you will be responsible for investigating incidents of illegal waste dumping (fly-tipping) and littering offences. This role involves patrolling designated areas, gathering evidence, issuing penalties, and working with local communities to prevent fly-tipping. The officer will collaborate with other enforcement agencies and educate the public on the legal and environmental impacts of fly-tipping and littering. About the role You will investigate incidents of littering and fly tipping, collecting evidence, witness statements, etc. You must have experience of issuing fixed penalty notices (FPNs) and legal notices to individuals or businesses, prepare evidence and documentation for legal proceedings, ensuring cases are processed according to relevant regulations and have experience of using Community Protection Notices. You will conduct regular patrols in locations for to be vulnerable to fly-tipping, and monitor fly-tipping hotspots. Essential Qualifications, Skills and Experience Technical Proficiency : Confidence in using computer systems, including MS Office software. Customer Care : Ability to deal sensitively with residents, councilors, utility companies, and other statutory bodies, maintaining the highest standard of customer care in potentially confrontational situations. Interpersonal Skills : Assertiveness, good people skills, and a pragmatic approach to problem-solving and conflict resolution. Communication : Clear and concise communication abilities. Legislative Knowledge : Good working knowledge of the Refuse Disposal (Amenity) Act 1978, the Environmental Protection Act 1990, The Clean Neighbourhood and Environment Act 1990, and the London Local Authorities Act. Driving License : Must hold a valid, full UK driver's license Closing Date: Sunday 21st December (midnight) Shortlisting Date: Monday 22nd December Interview Date : W/C 5th January 2026 We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Dec 09, 2025
Full time
Job Title Waste Enforcement Officer Salary Range £38,976 - £47,229 Permanent, Full Time Location Tadmore House , Wandsworth, UK We are looking to recruit two experienced, enthusiastic Waste Enforcement Officers, within our Inspection and Enforcement team. In this role you will be responsible for investigating incidents of illegal waste dumping (fly-tipping) and littering offences. This role involves patrolling designated areas, gathering evidence, issuing penalties, and working with local communities to prevent fly-tipping. The officer will collaborate with other enforcement agencies and educate the public on the legal and environmental impacts of fly-tipping and littering. About the role You will investigate incidents of littering and fly tipping, collecting evidence, witness statements, etc. You must have experience of issuing fixed penalty notices (FPNs) and legal notices to individuals or businesses, prepare evidence and documentation for legal proceedings, ensuring cases are processed according to relevant regulations and have experience of using Community Protection Notices. You will conduct regular patrols in locations for to be vulnerable to fly-tipping, and monitor fly-tipping hotspots. Essential Qualifications, Skills and Experience Technical Proficiency : Confidence in using computer systems, including MS Office software. Customer Care : Ability to deal sensitively with residents, councilors, utility companies, and other statutory bodies, maintaining the highest standard of customer care in potentially confrontational situations. Interpersonal Skills : Assertiveness, good people skills, and a pragmatic approach to problem-solving and conflict resolution. Communication : Clear and concise communication abilities. Legislative Knowledge : Good working knowledge of the Refuse Disposal (Amenity) Act 1978, the Environmental Protection Act 1990, The Clean Neighbourhood and Environment Act 1990, and the London Local Authorities Act. Driving License : Must hold a valid, full UK driver's license Closing Date: Sunday 21st December (midnight) Shortlisting Date: Monday 22nd December Interview Date : W/C 5th January 2026 We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Peaks & Plains Housing Trust
Macclesfield, Cheshire
Werea housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. Wereambitious with plans to build more homes, regenerate local areasand invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a NeighbourhoodOfficer to join our NeighbourhoodsTeam click apply for full job details
Dec 09, 2025
Full time
Werea housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. Wereambitious with plans to build more homes, regenerate local areasand invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a NeighbourhoodOfficer to join our NeighbourhoodsTeam click apply for full job details
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire The role will be 3 days a week (Flexible) Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Dec 08, 2025
Full time
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire The role will be 3 days a week (Flexible) Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Job Title: Operations Manager Neighbourhood Services Reporting to: Head of Neighbourhood Services Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers Location: Hybrid (UK-based) Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work) About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working. Role Purpose As Operations Manager Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities. Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core. Key Responsibilities Service Delivery & Team Leadership Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service. Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements. Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents. Prepare performance reports and contribute to governance/board-level reporting as required. Data-Driven Performance & Continuous Improvement Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans. Embed a culture of evidence-based decision-making across the team. Support the development and delivery of service transformation and digital innovation projects. Customer Focus & Tenancy Sustainment Ensure services are inclusive, accessible, and responsive to diverse resident needs. Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness. Lead or support the development and annual review of tenancy management policies and processes. Oversee the resolution of complex complaints, ensuring learning is embedded into service improvements. Neighbourhood & Estate Management Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods. Promote community cohesion through resident engagement initiatives, events, and partnership projects. Identify opportunities to leverage social value and external funding for community-benefit projects. Compliance & Risk Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements. Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies. Maintain operational risk registers and contribute to business-continuity planning. Budget & Resource Management Manage delegated operational budgets, delivering value for money and aligning spend with strategic priorities. Corporate & Collaborative Working Actively contribute to organisation-wide objectives as part of the wider management team. Break down silos, share best practice, and foster a one-team culture. Leadership Expectations Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge. Champion equality, diversity, inclusion, and belonging in all areas of work. Role-model resilience, accountability, and a solutions-focused approach. Coach and develop team members, building capability and future leadership talent.
Dec 08, 2025
Contractor
Job Title: Operations Manager Neighbourhood Services Reporting to: Head of Neighbourhood Services Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers Location: Hybrid (UK-based) Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work) About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working. Role Purpose As Operations Manager Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities. Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core. Key Responsibilities Service Delivery & Team Leadership Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service. Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements. Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents. Prepare performance reports and contribute to governance/board-level reporting as required. Data-Driven Performance & Continuous Improvement Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans. Embed a culture of evidence-based decision-making across the team. Support the development and delivery of service transformation and digital innovation projects. Customer Focus & Tenancy Sustainment Ensure services are inclusive, accessible, and responsive to diverse resident needs. Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness. Lead or support the development and annual review of tenancy management policies and processes. Oversee the resolution of complex complaints, ensuring learning is embedded into service improvements. Neighbourhood & Estate Management Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods. Promote community cohesion through resident engagement initiatives, events, and partnership projects. Identify opportunities to leverage social value and external funding for community-benefit projects. Compliance & Risk Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements. Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies. Maintain operational risk registers and contribute to business-continuity planning. Budget & Resource Management Manage delegated operational budgets, delivering value for money and aligning spend with strategic priorities. Corporate & Collaborative Working Actively contribute to organisation-wide objectives as part of the wider management team. Break down silos, share best practice, and foster a one-team culture. Leadership Expectations Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge. Champion equality, diversity, inclusion, and belonging in all areas of work. Role-model resilience, accountability, and a solutions-focused approach. Coach and develop team members, building capability and future leadership talent.
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh and Mid Suffolk District Council are looking to recruit a Senior Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £31,537 to £44,075 per annum (pro rata for part time). Salary Career Grade role: £31,537 to £36,363 per annum (Grade 4 - Planning Policy Officer), £37,280 to £44,075 per annum (Grade 5 - Senior Planning Policy Officer) (plus Market Supplement at Grade 5 ) This role is open to full time, part time, and job share applications, all of which will be assessed equally. This is a career grade role, offering career development through a skills matrix. Entry grade and salary will depend on knowledge and experience. Join our team We are looking for a Senior Planning Policy Officer / Planning Policy Officer to join our Strategic Planning Team. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Would you like to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting opportunity has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in supporting the formulation of planning policy, including major and strategic site allocation, working with external consultants on the development of evidence base and appraisal. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and involvement in the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils' corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will be educated to degree level in an appropriate discipline, with some spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable. Knowledge of Local Government practice and procedures will also be required as well as a good understanding of the plan-making process. Effective communication skills and an ability to develop strong working relationships are essential together with time management and organisational skills. Good IT skills and experience with modern Microsoft products is expected. Now is an exciting time to join our team, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5 pm, 6 January 2026 . Interview date: week commencing, 12 January 2026 . Market Forces Supplement is pending review. If you think you have what it takes to be successful in this Senior Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Dec 08, 2025
Full time
Babergh and Mid Suffolk District Council are looking to recruit a Senior Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £31,537 to £44,075 per annum (pro rata for part time). Salary Career Grade role: £31,537 to £36,363 per annum (Grade 4 - Planning Policy Officer), £37,280 to £44,075 per annum (Grade 5 - Senior Planning Policy Officer) (plus Market Supplement at Grade 5 ) This role is open to full time, part time, and job share applications, all of which will be assessed equally. This is a career grade role, offering career development through a skills matrix. Entry grade and salary will depend on knowledge and experience. Join our team We are looking for a Senior Planning Policy Officer / Planning Policy Officer to join our Strategic Planning Team. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Would you like to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting opportunity has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in supporting the formulation of planning policy, including major and strategic site allocation, working with external consultants on the development of evidence base and appraisal. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and involvement in the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils' corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will be educated to degree level in an appropriate discipline, with some spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable. Knowledge of Local Government practice and procedures will also be required as well as a good understanding of the plan-making process. Effective communication skills and an ability to develop strong working relationships are essential together with time management and organisational skills. Good IT skills and experience with modern Microsoft products is expected. Now is an exciting time to join our team, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5 pm, 6 January 2026 . Interview date: week commencing, 12 January 2026 . Market Forces Supplement is pending review. If you think you have what it takes to be successful in this Senior Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
4Recruitment Services are seeking a Neighbourhood Housing Officer to work for a housing association at their East Midlands Team based in Oxfordshire. This is a front facing role specialising in tenancy and estate management out in neighbourhoods and peoples homes daily. The patch is 80 miles wide and other areas at times will need to be covered and so extensive travel will be required and a vehicle click apply for full job details
Dec 08, 2025
Contractor
4Recruitment Services are seeking a Neighbourhood Housing Officer to work for a housing association at their East Midlands Team based in Oxfordshire. This is a front facing role specialising in tenancy and estate management out in neighbourhoods and peoples homes daily. The patch is 80 miles wide and other areas at times will need to be covered and so extensive travel will be required and a vehicle click apply for full job details
Neighbourhood Officer Permanent Manchester 37 hours pw £31,500 - £33,500 Hamilton Woods Associates are currently recruiting for a Neighbourhood Officer for a public sector organisation on a permanent basis. Duties and Responsibilities of the Neighbourhood Officer: Delivering a first class housing service to social housing tenants Assisting with the re-letting of void properties and garages to minimise ren click apply for full job details
Dec 08, 2025
Full time
Neighbourhood Officer Permanent Manchester 37 hours pw £31,500 - £33,500 Hamilton Woods Associates are currently recruiting for a Neighbourhood Officer for a public sector organisation on a permanent basis. Duties and Responsibilities of the Neighbourhood Officer: Delivering a first class housing service to social housing tenants Assisting with the re-letting of void properties and garages to minimise ren click apply for full job details
Clarion Housing Group Limited
Warrington, Cheshire
Salary: £32,755 to £37,965 per annum Location: Warrington - Ruislip Court - hybrid working arrangement Hours: 36 hours per week Contract Type: Secondment/Fixed term contract until 31st March 2026 We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our webiste for more information. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website. Closing Date: Thursday 11th December 2025 at midnight. Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Warrington. Candidates will be expected to work from home and the office as well as travel across the local region. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Dec 07, 2025
Full time
Salary: £32,755 to £37,965 per annum Location: Warrington - Ruislip Court - hybrid working arrangement Hours: 36 hours per week Contract Type: Secondment/Fixed term contract until 31st March 2026 We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our webiste for more information. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website. Closing Date: Thursday 11th December 2025 at midnight. Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Warrington. Candidates will be expected to work from home and the office as well as travel across the local region. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Neighbourhood Response Officer needed in Leatherhead The rate is £19.35ph PAYE This is a temporary role The reference number is: 000A 7F3D / 1 The successful candidate will be required to understand local needs and work with other teams, residents groups and external partners; ensuring estates are clean, safe and well maintained, and improvements are identified, planned and delivered click apply for full job details
Dec 06, 2025
Contractor
Neighbourhood Response Officer needed in Leatherhead The rate is £19.35ph PAYE This is a temporary role The reference number is: 000A 7F3D / 1 The successful candidate will be required to understand local needs and work with other teams, residents groups and external partners; ensuring estates are clean, safe and well maintained, and improvements are identified, planned and delivered click apply for full job details
Oversee the day-to-day management of void properties within a designated patch. Carry out risk assessments, support checklists, and implement appropriate interventions when required. Provide low-level tenancy support and make suitable referrals to external services or internal teams. Maintain an understanding of local community issues as well as any tenancy-related concerns. Manage tenancy matters, including addressing anti-social behaviour and ensuring compliance with tenancy agreements. Build strong local knowledge of residents and neighbourhood issues, and share relevant insights with internal meetings and external agencies as appropriate. Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle.
Dec 06, 2025
Seasonal
Oversee the day-to-day management of void properties within a designated patch. Carry out risk assessments, support checklists, and implement appropriate interventions when required. Provide low-level tenancy support and make suitable referrals to external services or internal teams. Maintain an understanding of local community issues as well as any tenancy-related concerns. Manage tenancy matters, including addressing anti-social behaviour and ensuring compliance with tenancy agreements. Build strong local knowledge of residents and neighbourhood issues, and share relevant insights with internal meetings and external agencies as appropriate. Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle.
We are seeking an experienced Tenancy Engagement & Enforcement Officer to join a busy local authority team in Dorset. This role suits a confident housing professional with strong case management experience and ideally a CIH Level 3 qualification or above. We are looking for flexible, proactive staff who can respond effectively to challenging workloads and attend the office up to five days per week. A full driving licence, business insurance, and use of your own vehicle are essential. In this role, you will take the lead on complex tenancy enforcement cases, providing expert guidance, allocating work, and coaching colleagues to achieve positive outcomes. You will investigate serious tenancy breaches, prepare evidence, write witness statements, and may be required to attend court. You will support property compliance, ensure safe access for essential checks, and work closely with neighbourhood teams to resolve issues affecting residents' wellbeing. We are seeking someone with strong knowledge of tenancy enforcement legislation, excellent communication skills, and experience working collaboratively with partners to resolve complex or contentious cases. You will be organised, resilient, and able to make sound, evidence-based decisions in a fast-paced environment. A DBS check is required, and occasional out-of-hours work may be necessary. If you are committed to delivering high standards of customer care and making a positive difference in local communities, we would love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Dec 05, 2025
Contractor
We are seeking an experienced Tenancy Engagement & Enforcement Officer to join a busy local authority team in Dorset. This role suits a confident housing professional with strong case management experience and ideally a CIH Level 3 qualification or above. We are looking for flexible, proactive staff who can respond effectively to challenging workloads and attend the office up to five days per week. A full driving licence, business insurance, and use of your own vehicle are essential. In this role, you will take the lead on complex tenancy enforcement cases, providing expert guidance, allocating work, and coaching colleagues to achieve positive outcomes. You will investigate serious tenancy breaches, prepare evidence, write witness statements, and may be required to attend court. You will support property compliance, ensure safe access for essential checks, and work closely with neighbourhood teams to resolve issues affecting residents' wellbeing. We are seeking someone with strong knowledge of tenancy enforcement legislation, excellent communication skills, and experience working collaboratively with partners to resolve complex or contentious cases. You will be organised, resilient, and able to make sound, evidence-based decisions in a fast-paced environment. A DBS check is required, and occasional out-of-hours work may be necessary. If you are committed to delivering high standards of customer care and making a positive difference in local communities, we would love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Are you passionate about making communities safer and supporting people to feel secure in their homes? Yolk Recruitment Public Sector and Not-for-Profit are working with a Housing Association to appoint a Community Safety Officer for this full time, fixed-term contract initially until the end of March 2026, to deliver an effective, victim-focused service tackling anti-social behaviour (ASB), domestic abuse and hate-related incidents across their neighbourhoods. About the role You'll work closely with tenants, partner agencies and local authorities to ensure their communities are safe, inclusive places to live. You'll provide specialist advice, investigate complex cases, and represent the Association at multi-agency meetings such as MARAC and safeguarding conferences. This role involves both independent work and collaboration with others to identify solutions, manage cases, and deliver long-term positive outcomes. Key responsibilities Investigate reports of ASB, domestic abuse and hate crime, ensuring a victim-centred approach. Work in partnership with police, social services, and other agencies to resolve community safety issues. Prepare evidence and represent the Association in legal proceedings when necessary. Manage the installation of safety measures such as CCTV and noise recording equipment. Provide training and guidance to staff on ASB case management systems and best practice. About you You'll have experience in housing management or community safety, with a solid understanding of ASB and safeguarding processes. You're an excellent communicator, highly organised, and confident working independently or as part of a team. A Level 4 qualification (or equivalent experience) is essential, and a recognised ASB qualification is desirable. A full UK driving licence and a DBS check are required for this role. Benefits Flexi Time Hybrid Working Free on-site parking 33 days of annual leave (including bank holidays) Defined Contribution Pension Scheme Occupational Sick Pay Training and Development opportunities A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback. Free, confidential, 24/7 employee assistance programme (with access to flexible counselling) If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment for a confidential discussion and to access full job details: (phone number removed) Please submit your up-to-date CV ensuring you outline how you meet the criteria for this role. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Dec 05, 2025
Contractor
Are you passionate about making communities safer and supporting people to feel secure in their homes? Yolk Recruitment Public Sector and Not-for-Profit are working with a Housing Association to appoint a Community Safety Officer for this full time, fixed-term contract initially until the end of March 2026, to deliver an effective, victim-focused service tackling anti-social behaviour (ASB), domestic abuse and hate-related incidents across their neighbourhoods. About the role You'll work closely with tenants, partner agencies and local authorities to ensure their communities are safe, inclusive places to live. You'll provide specialist advice, investigate complex cases, and represent the Association at multi-agency meetings such as MARAC and safeguarding conferences. This role involves both independent work and collaboration with others to identify solutions, manage cases, and deliver long-term positive outcomes. Key responsibilities Investigate reports of ASB, domestic abuse and hate crime, ensuring a victim-centred approach. Work in partnership with police, social services, and other agencies to resolve community safety issues. Prepare evidence and represent the Association in legal proceedings when necessary. Manage the installation of safety measures such as CCTV and noise recording equipment. Provide training and guidance to staff on ASB case management systems and best practice. About you You'll have experience in housing management or community safety, with a solid understanding of ASB and safeguarding processes. You're an excellent communicator, highly organised, and confident working independently or as part of a team. A Level 4 qualification (or equivalent experience) is essential, and a recognised ASB qualification is desirable. A full UK driving licence and a DBS check are required for this role. Benefits Flexi Time Hybrid Working Free on-site parking 33 days of annual leave (including bank holidays) Defined Contribution Pension Scheme Occupational Sick Pay Training and Development opportunities A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback. Free, confidential, 24/7 employee assistance programme (with access to flexible counselling) If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment for a confidential discussion and to access full job details: (phone number removed) Please submit your up-to-date CV ensuring you outline how you meet the criteria for this role. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
£35,340 - £39,268 per annum (dependent on experience) Full-time - 35 hours per week 12 month fixed term contract (with possibility of extension/permanent role) London SE26 - Hybrid Working Hexagon Housing owns and manages over 4,000 general needs homes in South-East London. We take pride in providing high quality services to our customers, are committed to raising the quality of our services and putting residents at the heart of what we do. We are looking for an outstanding candidate with a genuine desire to work with our residents to join our Income Team to cover a 12 month secondment. There is the possibility of a permanent role after 12 months should the secondment become permanent. You will ensure that our income collection services are delivered with the highest standards of professionalism and customer care. You will provide an effective, efficient and responsive revenue service to residents on a patch, maximising income and sustaining tenancies. Our ideal candidate will have: A background in debt/arrears recovery (preferably in the housing sector). Knowledge of the legal processes involved in arrears recovery. A commitment to excellent standards of customer care. Good communication, numeracy, and IT skills. An ability to sensitively manage difficult situations with residents to achieve positive outcomes. If you think you have the skills to do all this and more, we want to hear from you. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you. We will offer you excellent personal development, training and supervision to help you achieve your full potential, and an excellent package including flexible hybrid working (2 days office based), private medical insurance, defined contribution pension scheme with 3 x life assurance, and 26 days annual leave rising to 31. For an application pack and further details please visit our website via the apply button. No agencies. Closing date: Wednesday 7 January 2026. Interview date: Monday 19 January 2026. We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact
Dec 05, 2025
Full time
£35,340 - £39,268 per annum (dependent on experience) Full-time - 35 hours per week 12 month fixed term contract (with possibility of extension/permanent role) London SE26 - Hybrid Working Hexagon Housing owns and manages over 4,000 general needs homes in South-East London. We take pride in providing high quality services to our customers, are committed to raising the quality of our services and putting residents at the heart of what we do. We are looking for an outstanding candidate with a genuine desire to work with our residents to join our Income Team to cover a 12 month secondment. There is the possibility of a permanent role after 12 months should the secondment become permanent. You will ensure that our income collection services are delivered with the highest standards of professionalism and customer care. You will provide an effective, efficient and responsive revenue service to residents on a patch, maximising income and sustaining tenancies. Our ideal candidate will have: A background in debt/arrears recovery (preferably in the housing sector). Knowledge of the legal processes involved in arrears recovery. A commitment to excellent standards of customer care. Good communication, numeracy, and IT skills. An ability to sensitively manage difficult situations with residents to achieve positive outcomes. If you think you have the skills to do all this and more, we want to hear from you. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you. We will offer you excellent personal development, training and supervision to help you achieve your full potential, and an excellent package including flexible hybrid working (2 days office based), private medical insurance, defined contribution pension scheme with 3 x life assurance, and 26 days annual leave rising to 31. For an application pack and further details please visit our website via the apply button. No agencies. Closing date: Wednesday 7 January 2026. Interview date: Monday 19 January 2026. We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact
Moxie People are working with a leading South Wales housing provider to find an experienced Community Safety Specialist to take the lead on delivering effective, victim-focused services tackling anti-social behaviour (ASB), domestic abuse and hate-related incidents across local neighbourhoods. In this vital role, you'll champion safe, secure communities - working with tenants, colleagues, and multi-agency partners to resolve complex cases, support victims, and take action where necessary. You'll be the go-to expert for all things community safety, helping to create places where people feel safe, supported and proud to live. This is a temporary contract until April 2026. What's in it for You: Starting Salary: 36,563 Contract: Temporary until April 2026 Agile Working: Flexible approach - because work is something you do, not somewhere you go! Annual Leave: Generous entitlement plus bank holidays Enhanced Pension Scheme Health & Wellbeing: Cycle to Work scheme and family-friendly policies Professional Development: Ongoing training, workshops and opportunities to grow Purpose-Driven Work: Be part of a values-led organisation improving safety and wellbeing across South Wales communities What You'll Be Doing: Lead on all community safety issues including ASB, domestic abuse, hate crime and safeguarding Provide specialist advice to housing teams to ensure effective, victim-focused investigations Work collaboratively with police, local authorities, and support agencies using a multi-agency approach Prepare and take civil witness statements from victims, witnesses, and partner agencies Represent the organisation at MARAC, DACC and safeguarding case conferences Identify and coordinate support for victims and witnesses, including safety planning and target hardening Manage noise monitoring and CCTV installations in line with legislation and policy Collate evidence and prepare legal cases for injunctions, demotion or possession Act as litigant in person in County Court proceedings where required Liaise with community safety teams on issues such as extremism, modern slavery, and community triggers Keep up to date with legislation, case law, and best practice - sharing learning across teams Assist in developing KPIs, policies and procedures to strengthen community safety services What You'll Bring: Proven experience managing ASB, community safety, or domestic abuse cases in a housing or local authority setting Strong knowledge of relevant legislation, legal processes and partnership working frameworks Experience of multi-agency working and supporting victims in a trauma-informed way Excellent written and verbal communication skills, with the ability to prepare legal documentation and represent cases Confident working independently, taking ownership, and making sound judgements under pressure A proactive, empathetic, and collaborative approach aligned with strong community values If you're passionate about making communities safer, supporting those affected by anti-social behaviour, and driving positive change - we'd love to hear from you. Get in touch with Bridgette or People to find out more or apply today!
Dec 05, 2025
Contractor
Moxie People are working with a leading South Wales housing provider to find an experienced Community Safety Specialist to take the lead on delivering effective, victim-focused services tackling anti-social behaviour (ASB), domestic abuse and hate-related incidents across local neighbourhoods. In this vital role, you'll champion safe, secure communities - working with tenants, colleagues, and multi-agency partners to resolve complex cases, support victims, and take action where necessary. You'll be the go-to expert for all things community safety, helping to create places where people feel safe, supported and proud to live. This is a temporary contract until April 2026. What's in it for You: Starting Salary: 36,563 Contract: Temporary until April 2026 Agile Working: Flexible approach - because work is something you do, not somewhere you go! Annual Leave: Generous entitlement plus bank holidays Enhanced Pension Scheme Health & Wellbeing: Cycle to Work scheme and family-friendly policies Professional Development: Ongoing training, workshops and opportunities to grow Purpose-Driven Work: Be part of a values-led organisation improving safety and wellbeing across South Wales communities What You'll Be Doing: Lead on all community safety issues including ASB, domestic abuse, hate crime and safeguarding Provide specialist advice to housing teams to ensure effective, victim-focused investigations Work collaboratively with police, local authorities, and support agencies using a multi-agency approach Prepare and take civil witness statements from victims, witnesses, and partner agencies Represent the organisation at MARAC, DACC and safeguarding case conferences Identify and coordinate support for victims and witnesses, including safety planning and target hardening Manage noise monitoring and CCTV installations in line with legislation and policy Collate evidence and prepare legal cases for injunctions, demotion or possession Act as litigant in person in County Court proceedings where required Liaise with community safety teams on issues such as extremism, modern slavery, and community triggers Keep up to date with legislation, case law, and best practice - sharing learning across teams Assist in developing KPIs, policies and procedures to strengthen community safety services What You'll Bring: Proven experience managing ASB, community safety, or domestic abuse cases in a housing or local authority setting Strong knowledge of relevant legislation, legal processes and partnership working frameworks Experience of multi-agency working and supporting victims in a trauma-informed way Excellent written and verbal communication skills, with the ability to prepare legal documentation and represent cases Confident working independently, taking ownership, and making sound judgements under pressure A proactive, empathetic, and collaborative approach aligned with strong community values If you're passionate about making communities safer, supporting those affected by anti-social behaviour, and driving positive change - we'd love to hear from you. Get in touch with Bridgette or People to find out more or apply today!
Billing and Accounts Officer Sutton Contract £17.39 per hour Our client is looking for an experienced Billing and Accounts Officer Key Outcomes: SHP aims to be a sustainable business and the recovery of debts and service charges, together with the effective management of the garage stock are important elements of this. This role is key to ensuring leaseholders and debtors understand their obligations and ensure that service charges and debts are recovered in an empathetic but firm manner, meeting the required targets. This role involves liaison with other colleagues within Neighbourhoods, Property Services and Finance. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Refer appropriate service charge and major work debts to external solicitor. Recommend debts/credits for write off/write-on. Identify and process refunds when accounts are in credit. Encourage payment by direct debit, create direct debit payments, and monitor direct debit payments and action direct debit BACS reports. Take payments over the telephone by debit or credit card. Essential: Customer Focused experience and committed to delivering excellent services and continuous improvement Ability to work under pressure, prioritise workloads and work to deadlines Excellent written and verbal communication skills. Ability to write clearly and creatively in a range of formats Respond positively to support the team during periods of heavy workload or situations requiring a flexible approach To be able to work without supervision and as part of a team Good standard of numeracy, literacy and ability to use IT systems and software and have a good working knowledge of Microsoft Word, Excel and Outlook Work to achieve personal and team targets by participating in team initiatives including occasional evening and Saturday working for which time off in lieu will be given. Work proactively to achieve SHP aims and objectives by meeting individual targets as agreed via appraisal/supervision. Use information technology accurately and effectively in accordance with SHP codes of conduct. Collaborate positively with all SHP staff to cover essential customer services as necessary. Attendance at resident forums, meetings with the Council and external agencies as required. Assist with the calculations of service charge actuals, keeping to deadlines and assisting with the printing and enveloping of invoices. Carry out any other duties within the scope of the grade as required by the line manager. Carry out duties and responsibilities in accordance with SHP Core Values, Standards, Targets, Policies and Procedures. Respond to correspondence, telephone calls, emails and complaints in accordance with SHP service standards and timescales. Assist with calculation of service charge actuals. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Dec 05, 2025
Contractor
Billing and Accounts Officer Sutton Contract £17.39 per hour Our client is looking for an experienced Billing and Accounts Officer Key Outcomes: SHP aims to be a sustainable business and the recovery of debts and service charges, together with the effective management of the garage stock are important elements of this. This role is key to ensuring leaseholders and debtors understand their obligations and ensure that service charges and debts are recovered in an empathetic but firm manner, meeting the required targets. This role involves liaison with other colleagues within Neighbourhoods, Property Services and Finance. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Refer appropriate service charge and major work debts to external solicitor. Recommend debts/credits for write off/write-on. Identify and process refunds when accounts are in credit. Encourage payment by direct debit, create direct debit payments, and monitor direct debit payments and action direct debit BACS reports. Take payments over the telephone by debit or credit card. Essential: Customer Focused experience and committed to delivering excellent services and continuous improvement Ability to work under pressure, prioritise workloads and work to deadlines Excellent written and verbal communication skills. Ability to write clearly and creatively in a range of formats Respond positively to support the team during periods of heavy workload or situations requiring a flexible approach To be able to work without supervision and as part of a team Good standard of numeracy, literacy and ability to use IT systems and software and have a good working knowledge of Microsoft Word, Excel and Outlook Work to achieve personal and team targets by participating in team initiatives including occasional evening and Saturday working for which time off in lieu will be given. Work proactively to achieve SHP aims and objectives by meeting individual targets as agreed via appraisal/supervision. Use information technology accurately and effectively in accordance with SHP codes of conduct. Collaborate positively with all SHP staff to cover essential customer services as necessary. Attendance at resident forums, meetings with the Council and external agencies as required. Assist with the calculations of service charge actuals, keeping to deadlines and assisting with the printing and enveloping of invoices. Carry out any other duties within the scope of the grade as required by the line manager. Carry out duties and responsibilities in accordance with SHP Core Values, Standards, Targets, Policies and Procedures. Respond to correspondence, telephone calls, emails and complaints in accordance with SHP service standards and timescales. Assist with calculation of service charge actuals. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Our Police Constable Degree Apprenticeship (PCDA) means you can learn as you earn, gaining a (BSc) Hons degree in professional policing practice. The Met covers all qualification fees so there's no cost to you, it's all fully funded. Its a three-year programme, which combines learning with policing London's streets. The three years count as your probation. On successful completion, you graduate from both the degree and probation. The starting salary is over £42,210. On successful completion, you'll earn £47,465. All salaries include allowances. Eligibility criteria You must meet the eligibility criteria to be a police constable set out in'Who we are looking for'. You will need a Level 2 qualification in English language at a GCSE grade C or above, or grades 4 to 9, and one of the following: Two A Levels at grade E or above in any subject or be working towards these Level 3 qualification or be working towards one, including an International Baccalaureate Diploma or NVQ. We will also consider the equivalent overseas qualification Training or work experience thats equal to a Level 3 qualification To have served as a Police Community Support Officer, a Special Constable or Designated Detention Officer for 12 months To have been a member of the Mets Volunteer Police Cadets for 24 months Service in the Armed Forces. You must have successfully completed the minimum term of service and have an exemplary reference. Service must have been a minimum of two years within the last five years We will also consider an English Language equivalent overseas qualification in place of the Level 2 qualification. Training and assessment Your first week is a three day introduction to the Met with the remainder spent at your university. Our partner universities are: Brunel University University of West London Anglia Ruskin University You then complete 16 weeks initial learning at your university, covering: policing, the law and police powers protection, vulnerability and public protection policing communities, response policing and investigating crime police leadership, coaching and mentoring officer safety training emergency life support safeguarding crime investigation and operational policing skills The next eight weeks you will spend working in a police team, based on a London borough. This will be alongside a dedicated experienced police officer acting as your tutor constable. This is called Street Duties, and is where you can put into practice what you have been taught. The remainder of your three years will be spent building on what you have learnt so far. You'll enhance your skills, experience and knowledge through a number of different policing roles, including working on teams that respond to emergency calls from the public, and as officers policing Londons neighbourhoods working with communities. Youll return to your university in year two, twice for up to three weeks of learning. In your final year, you'll have the opportunity to undertake research into an area of policing you're particularly interested in. You'll then present your research by way of an academic poster and short briefing. Throughout your training you will need to complete operational and academic assessments. Academic assessments include exams, essays and presentations. Upon successfully completing your three year programme youll be a fully qualified police constable and will graduate from your degree. Application and recruitment process The following information will help you have the best chance of success with your application. It will tell you what you can expect from our recruitment process at each stage. It can take around six months for people to complete our recruitment process. At each stage you will be contacted by and receive more information from our recruitment team who are there for you throughout. JBRP1_UKTJ
Dec 05, 2025
Full time
Our Police Constable Degree Apprenticeship (PCDA) means you can learn as you earn, gaining a (BSc) Hons degree in professional policing practice. The Met covers all qualification fees so there's no cost to you, it's all fully funded. Its a three-year programme, which combines learning with policing London's streets. The three years count as your probation. On successful completion, you graduate from both the degree and probation. The starting salary is over £42,210. On successful completion, you'll earn £47,465. All salaries include allowances. Eligibility criteria You must meet the eligibility criteria to be a police constable set out in'Who we are looking for'. You will need a Level 2 qualification in English language at a GCSE grade C or above, or grades 4 to 9, and one of the following: Two A Levels at grade E or above in any subject or be working towards these Level 3 qualification or be working towards one, including an International Baccalaureate Diploma or NVQ. We will also consider the equivalent overseas qualification Training or work experience thats equal to a Level 3 qualification To have served as a Police Community Support Officer, a Special Constable or Designated Detention Officer for 12 months To have been a member of the Mets Volunteer Police Cadets for 24 months Service in the Armed Forces. You must have successfully completed the minimum term of service and have an exemplary reference. Service must have been a minimum of two years within the last five years We will also consider an English Language equivalent overseas qualification in place of the Level 2 qualification. Training and assessment Your first week is a three day introduction to the Met with the remainder spent at your university. Our partner universities are: Brunel University University of West London Anglia Ruskin University You then complete 16 weeks initial learning at your university, covering: policing, the law and police powers protection, vulnerability and public protection policing communities, response policing and investigating crime police leadership, coaching and mentoring officer safety training emergency life support safeguarding crime investigation and operational policing skills The next eight weeks you will spend working in a police team, based on a London borough. This will be alongside a dedicated experienced police officer acting as your tutor constable. This is called Street Duties, and is where you can put into practice what you have been taught. The remainder of your three years will be spent building on what you have learnt so far. You'll enhance your skills, experience and knowledge through a number of different policing roles, including working on teams that respond to emergency calls from the public, and as officers policing Londons neighbourhoods working with communities. Youll return to your university in year two, twice for up to three weeks of learning. In your final year, you'll have the opportunity to undertake research into an area of policing you're particularly interested in. You'll then present your research by way of an academic poster and short briefing. Throughout your training you will need to complete operational and academic assessments. Academic assessments include exams, essays and presentations. Upon successfully completing your three year programme youll be a fully qualified police constable and will graduate from your degree. Application and recruitment process The following information will help you have the best chance of success with your application. It will tell you what you can expect from our recruitment process at each stage. It can take around six months for people to complete our recruitment process. At each stage you will be contacted by and receive more information from our recruitment team who are there for you throughout. JBRP1_UKTJ
Our new Police Constable Entry Programme (PCEP) blends classroom learning at one of our Met in-house training centres with learning on the job. You'll spend the majority of your time working alongside experienced police officers out on London's streets. Its a two year programme that counts as your probation. The training is based on the national policing curriculum and focuses on preparing you for a hands-on policing role. You will spend the first few weeks of your training learning the law and specialist policing knowledge, ready to join your team out on the streets. While you will learn and develop your policing knowledge and practice you will not gain an academic qualification. The starting salary is over £42,210. On successful completion, you'll earn £44,844. All salaries include allowances. Eligibility criteria You must meet the eligibility criteria to be a police constable set out in'Who we are looking for'. You will need a Level 2 qualification in English language at a GCSE grade C or above, or grades 4 to 9, and one of the following: Two A Levels at grade E or above in any subject or be working towards these Level 3 qualification or be working towards one, including an International Baccalaureate Diploma or NVQ. We will also consider the equivalent overseas qualification Training or work experience thats equal to a Level 3 qualification To have served as a Police Community Support Officer, a Special Constable or Designated Detention Officer for 12 months To have been a member of the Mets Volunteer Police Cadets for 24 months Service in the Armed Forces. You must have successfully completed the minimum term of service and have an exemplary reference. Service must have been a minimum of two years within the last five years We will also consider an English Language equivalent overseas qualification in place of the Level 2 qualification. Training and assessment This is a two year programme in which youll learn at one of our own Met training centres, and on the job working in one of our police teams. Our training centres are at: Colindale in north London Sidcup in south London After a weeks introduction to the Met, you start 16 weeks classroom learning. The training follows a shift pattern on alternate weeks: Early: 7am to 3pm Late: 2pm to 10pm This covers policing and the law, giving you the basic knowledge and skills to be a police constable. The next two months you will spend working in a police team, based on a London borough. This will be alongside a dedicated experienced police officer acting as your tutor constable. This is called 'Street Duties'. It is where you can put into practice what you have been taught. The remainder of your two years will be spent building on your learning and experience. You'll get to enhance your skills and knowledge, through a number of different policing roles. This will include working within teams that respond to emergency calls from the public and police Londons neighbourhoods, working with communities. Youll return to your training centre for other short blocks of classroom learning. Upon successfully completing your two year programme youll be a fully qualified police constable. Application and recruitment process The following information will help you have the best chance of success with your application. It will tell you what you can expect from our recruitment process at each stage. It can take around six months for people to complete our recruitment process. At each stage you will be contacted by and receive more information from our recruitment team who are there for you throughout. JBRP1_UKTJ
Dec 04, 2025
Full time
Our new Police Constable Entry Programme (PCEP) blends classroom learning at one of our Met in-house training centres with learning on the job. You'll spend the majority of your time working alongside experienced police officers out on London's streets. Its a two year programme that counts as your probation. The training is based on the national policing curriculum and focuses on preparing you for a hands-on policing role. You will spend the first few weeks of your training learning the law and specialist policing knowledge, ready to join your team out on the streets. While you will learn and develop your policing knowledge and practice you will not gain an academic qualification. The starting salary is over £42,210. On successful completion, you'll earn £44,844. All salaries include allowances. Eligibility criteria You must meet the eligibility criteria to be a police constable set out in'Who we are looking for'. You will need a Level 2 qualification in English language at a GCSE grade C or above, or grades 4 to 9, and one of the following: Two A Levels at grade E or above in any subject or be working towards these Level 3 qualification or be working towards one, including an International Baccalaureate Diploma or NVQ. We will also consider the equivalent overseas qualification Training or work experience thats equal to a Level 3 qualification To have served as a Police Community Support Officer, a Special Constable or Designated Detention Officer for 12 months To have been a member of the Mets Volunteer Police Cadets for 24 months Service in the Armed Forces. You must have successfully completed the minimum term of service and have an exemplary reference. Service must have been a minimum of two years within the last five years We will also consider an English Language equivalent overseas qualification in place of the Level 2 qualification. Training and assessment This is a two year programme in which youll learn at one of our own Met training centres, and on the job working in one of our police teams. Our training centres are at: Colindale in north London Sidcup in south London After a weeks introduction to the Met, you start 16 weeks classroom learning. The training follows a shift pattern on alternate weeks: Early: 7am to 3pm Late: 2pm to 10pm This covers policing and the law, giving you the basic knowledge and skills to be a police constable. The next two months you will spend working in a police team, based on a London borough. This will be alongside a dedicated experienced police officer acting as your tutor constable. This is called 'Street Duties'. It is where you can put into practice what you have been taught. The remainder of your two years will be spent building on your learning and experience. You'll get to enhance your skills and knowledge, through a number of different policing roles. This will include working within teams that respond to emergency calls from the public and police Londons neighbourhoods, working with communities. Youll return to your training centre for other short blocks of classroom learning. Upon successfully completing your two year programme youll be a fully qualified police constable. Application and recruitment process The following information will help you have the best chance of success with your application. It will tell you what you can expect from our recruitment process at each stage. It can take around six months for people to complete our recruitment process. At each stage you will be contacted by and receive more information from our recruitment team who are there for you throughout. JBRP1_UKTJ