Aftersales Manager

Aftersales Manager

Franchised Motor Dealership

Are you an experienced Aftersales Manager looking for your next step with a respected retailer? My client, a successful dealership in Colne, is looking for a driven, customer focused Aftersales Manager to lead their Service operation and continue delivering exceptional standards across the business.

Whats on Offer: 40,000 Basic and 61,000 OTE

You will:

• Lead, coach and develop the Service team to achieve high levels of performance.
• Ensure all customers receive an exceptional level of service and aftersales care.
• Maintain excellent customer satisfaction results and ensure full adherence to brand service standards.
• Monitor key operating controls including labour efficiency, labour sales and cost of sales.
• Maximise revenue opportunities through relevant, targeted service campaigns.
• Undertake any other duties commensurate with the role.

About You

• We're looking for a strong leader who thrives in a fast paced aftersales environment.
• Previous experience as an Aftersales Manager or Senior Service Advisor/Service Manager within a franchised dealership.
• Proven ability to drive performance, CSI and department profitability.
• A hands on, people focused leadership style.
• Excellent communication and organisational skills.
• A commitment to delivering the highest levels of customer service.

If you're an ambitious aftersales professional ready to make a real impact and lead a high performing service operation, we want to hear from you - apply today and take the next step in your career.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.