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case officer
Trans Legal Clinic
Chief Operating Officer
Trans Legal Clinic
Why this role exists We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale. What you will lead • Financial leadership Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting. • Day-to-day operations Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation. • Strategy and organisational development Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board. • People, volunteers and HR Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks. • Governance, risk and compliance Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements. You ll thrive here if you show • Ownership and follow-through: you take responsibility and land the work. • Planning under pressure: you bring order, rhythm and clarity. • Bold, informed judgement: you improve systems based on evidence, not habit. • Entrepreneurial drive: you simplify, standardise and scale what works. • Inclusive practice: you design operations that are easier to use and safer to deliver. • Clear communication: you turn complexity into simple actions and updates. • Team-building and collaboration: you help staff and volunteers succeed together. • Constant learning: you refine processes and leave usable documentation. What you will bring • Significant operational leadership in a non-profit, legal, community or mission-driven setting. • Strong financial management across budgeting, forecasting, reporting and controls. • Ability to build robust systems in a small but scaling organisation. • Strategic, organised and analytical working style. • Confident people leadership and clear communication. • Understanding of governance, safeguarding, risk and regulatory compliance. • Commitment to trans equality, dignity and client-centred practice. Helpful extras • Experience in legal services or legal operations. • Managing grants or donor-funded programmes. • Experience scaling an organisation or building new infrastructure. • Knowledge of trans community needs and support services. Practicalities • Hours: part time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Reporting line: Executive Director. • Salary: based on experience and time commitment. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. Inclusive practice You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. Clear communication You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. • Team-building and collaboration: you lead creatives and volunteers well. • Constant learning: you test, measure and iterate. What you will bring • A strong portfolio showing strategy-led creative across static, motion and copy. • Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house). • Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion. • Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion. • Clear writing and an ear for tone; calm leadership and useable feedback. • Sound judgement on reputation, privacy, GDPR and consent. • Commitment to trans-led practice and the communities we serve. Helpful extras • Clinic or not-for-profit experience. • Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment. • Basic SEO and email automation. Practicalities • Hours: full time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Salary: £25,000. • Reporting line: Executive Director. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services . click apply for full job details
Dec 11, 2025
Full time
Why this role exists We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale. What you will lead • Financial leadership Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting. • Day-to-day operations Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation. • Strategy and organisational development Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board. • People, volunteers and HR Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks. • Governance, risk and compliance Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements. You ll thrive here if you show • Ownership and follow-through: you take responsibility and land the work. • Planning under pressure: you bring order, rhythm and clarity. • Bold, informed judgement: you improve systems based on evidence, not habit. • Entrepreneurial drive: you simplify, standardise and scale what works. • Inclusive practice: you design operations that are easier to use and safer to deliver. • Clear communication: you turn complexity into simple actions and updates. • Team-building and collaboration: you help staff and volunteers succeed together. • Constant learning: you refine processes and leave usable documentation. What you will bring • Significant operational leadership in a non-profit, legal, community or mission-driven setting. • Strong financial management across budgeting, forecasting, reporting and controls. • Ability to build robust systems in a small but scaling organisation. • Strategic, organised and analytical working style. • Confident people leadership and clear communication. • Understanding of governance, safeguarding, risk and regulatory compliance. • Commitment to trans equality, dignity and client-centred practice. Helpful extras • Experience in legal services or legal operations. • Managing grants or donor-funded programmes. • Experience scaling an organisation or building new infrastructure. • Knowledge of trans community needs and support services. Practicalities • Hours: part time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Reporting line: Executive Director. • Salary: based on experience and time commitment. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines. Planning under pressure You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver. Inclusive practice You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved. Clear communication You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don t get offended and see it as a chance to improve. Team-building and collaboration You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger. Constant learning You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better. • Team-building and collaboration: you lead creatives and volunteers well. • Constant learning: you test, measure and iterate. What you will bring • A strong portfolio showing strategy-led creative across static, motion and copy. • Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house). • Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion. • Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion. • Clear writing and an ear for tone; calm leadership and useable feedback. • Sound judgement on reputation, privacy, GDPR and consent. • Commitment to trans-led practice and the communities we serve. Helpful extras • Clinic or not-for-profit experience. • Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment. • Basic SEO and email automation. Practicalities • Hours: full time, with occasional evenings or weekends around live moments. • Location: Central London base with sensible hybrid flexibility. • Salary: £25,000. • Reporting line: Executive Director. The Co-Founders Mindset We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career. Our Recruitment Criteria Ownership and follow-through You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would. Bold, informed judgement You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it. Entrepreneurial drive You spot openings other people miss and turn ideas into useful services . click apply for full job details
Community Housing
Income Officer
Community Housing
Are you passionate about helping customers sustain their tenancies and promoting a rent-first culture? We re looking for a proactive Income Officer to join our Housing Services team. In this role, you ll manage rent accounts, take appropriate action to recover arrears, and provide financial inclusion advice to customers. You ll work closely with internal teams and external agencies to maximise income, support customers with welfare benefits, and ensure compliance with housing legislation. Your work will make a real difference in helping customers maintain their homes and financial stability. Key Responsibilities Monitor and manage the debt recovery process across all tenure types. Take timely and effective action to recover rent arrears, former tenancy arrears, service charges, and recharges. Liaise with Housing Benefit teams and the Department for Work and Pensions to resolve entitlement queries and minimise overpayments. Provide advice and signposting to maximise customer income, including referrals to Money Advice services. Prepare and present cases for court, attend hearings, and manage the eviction process when necessary. Promote and develop a rent-paying culture across the organisation. Maintain accurate records using CX/CRM and ensure compliance with Pre-Court Protocols. What We re Looking For Strong knowledge of welfare benefits and money advice. Excellent communication, negotiation, and influencing skills. Experience in income recovery within a social housing environment. Practical knowledge of housing legislation and court processes. Ability to analyse data, prioritise workload, and work on your own initiative. A full UK driving licence and access to a vehicle insured for business purposes. This is a fantastic opportunity to be part of a supportive team that values respect, collaboration, and making a positive impact in our communities. If you feel you would be the right person for this role, simply Apply Now!
Dec 11, 2025
Full time
Are you passionate about helping customers sustain their tenancies and promoting a rent-first culture? We re looking for a proactive Income Officer to join our Housing Services team. In this role, you ll manage rent accounts, take appropriate action to recover arrears, and provide financial inclusion advice to customers. You ll work closely with internal teams and external agencies to maximise income, support customers with welfare benefits, and ensure compliance with housing legislation. Your work will make a real difference in helping customers maintain their homes and financial stability. Key Responsibilities Monitor and manage the debt recovery process across all tenure types. Take timely and effective action to recover rent arrears, former tenancy arrears, service charges, and recharges. Liaise with Housing Benefit teams and the Department for Work and Pensions to resolve entitlement queries and minimise overpayments. Provide advice and signposting to maximise customer income, including referrals to Money Advice services. Prepare and present cases for court, attend hearings, and manage the eviction process when necessary. Promote and develop a rent-paying culture across the organisation. Maintain accurate records using CX/CRM and ensure compliance with Pre-Court Protocols. What We re Looking For Strong knowledge of welfare benefits and money advice. Excellent communication, negotiation, and influencing skills. Experience in income recovery within a social housing environment. Practical knowledge of housing legislation and court processes. Ability to analyse data, prioritise workload, and work on your own initiative. A full UK driving licence and access to a vehicle insured for business purposes. This is a fantastic opportunity to be part of a supportive team that values respect, collaboration, and making a positive impact in our communities. If you feel you would be the right person for this role, simply Apply Now!
NFP People
Professional Standards Manager
NFP People
Professional Standards Manager We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team. Position: Professional Standards Manager Location: Hybrid - London-based with flexible working Salary: £51,108 per annum (full time equivalent) Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours) Contract: Permanent Closing date:Friday 2 January 2026 Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible. About the role As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy. You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting. Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties. This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public. About you You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure. You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism. You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation. About the Organisation The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the public benefit; research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research; high standards of education and training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 11, 2025
Full time
Professional Standards Manager We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team. Position: Professional Standards Manager Location: Hybrid - London-based with flexible working Salary: £51,108 per annum (full time equivalent) Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours) Contract: Permanent Closing date:Friday 2 January 2026 Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible. About the role As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy. You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting. Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties. This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public. About you You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure. You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism. You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation. About the Organisation The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the public benefit; research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research; high standards of education and training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Business Support Officer
Akhirah Ltd Turnchapel, Devon
The role is required to support the collation of information, requiring to liaise with various officers, in regards to the submission of a statutory return for the Council to secure essential grant funding for Highways. The post will also play a significant role in supporting the Service manage defect reports and cases as part of our statutory responsibility and service standards, this involves written communication with the public.
Dec 10, 2025
Contractor
The role is required to support the collation of information, requiring to liaise with various officers, in regards to the submission of a statutory return for the Council to secure essential grant funding for Highways. The post will also play a significant role in supporting the Service manage defect reports and cases as part of our statutory responsibility and service standards, this involves written communication with the public.
Case Officer
PayPlan Grantham, Lincolnshire
Case Officer Location: Grantham (Onsite) Shift Pattern: Differing shifts between 8-8 Monday to Friday (plus 1 in 4 Saturdays) on a Rota Basis Salary: £25,396.80 + Bonus Here at PayPlan, we are looking for colleagues to join our welcoming and growing team click apply for full job details
Dec 10, 2025
Full time
Case Officer Location: Grantham (Onsite) Shift Pattern: Differing shifts between 8-8 Monday to Friday (plus 1 in 4 Saturdays) on a Rota Basis Salary: £25,396.80 + Bonus Here at PayPlan, we are looking for colleagues to join our welcoming and growing team click apply for full job details
Daniel Owen Ltd
Complaints Co-Ordinator
Daniel Owen Ltd City, London
Complaints Administrator Permanent Office based 3 days Tower Hamlets 2 days Bromley 08:30am till 17:30pm 31-33K Per annum based on experience As a Complaints Co-Ordinator , you must be adaptable, you will provide essential administrative support to the contract team, This role requires strong communication, organisational, and problem-solving skills, along with a customer-focused mindset and the ability to handle sensitive or escalated issues professionally. You will serve as the central point of contact for receiving, documenting, investigating, and responding to complaints. Log and acknowledge all complaints related to heating and hot water services in line with contract policies. Triage complaints based on urgency, particularly prioritising cases involving vulnerable tenants or complete service loss. Liaise with engineers, contractors, and service teams to investigate and resolve complaints promptly. Ensure clear and empathetic communication with residents/tenants, keeping them updated on the progress and outcomes of their complaints. Track complaint response times to ensure compliance with contractual response and resolution targets (e.g. Specific Date given on the emails from Client ). Monitor contractor performance related to complaint handling and service delivery; raise persistent issues with contract managers. Maintain detailed records of complaints, communications, actions taken, and final outcomes in the complaints management system. (e.g. Tracker) Prepare regular reports on complaint volumes, root causes, and trends to support continuous service improvement. Work collaboratively with housing officers, tenant liaison officers, and technical teams to resolve underlying issues. Contribute to service reviews by identifying recurring faults (e.g., boiler failures, missed appointments) and recommending preventative actions. Ensure all complaint handling is compliant with the Housing Ombudsman Code or similar regulatory frameworks, where applicable.
Dec 10, 2025
Full time
Complaints Administrator Permanent Office based 3 days Tower Hamlets 2 days Bromley 08:30am till 17:30pm 31-33K Per annum based on experience As a Complaints Co-Ordinator , you must be adaptable, you will provide essential administrative support to the contract team, This role requires strong communication, organisational, and problem-solving skills, along with a customer-focused mindset and the ability to handle sensitive or escalated issues professionally. You will serve as the central point of contact for receiving, documenting, investigating, and responding to complaints. Log and acknowledge all complaints related to heating and hot water services in line with contract policies. Triage complaints based on urgency, particularly prioritising cases involving vulnerable tenants or complete service loss. Liaise with engineers, contractors, and service teams to investigate and resolve complaints promptly. Ensure clear and empathetic communication with residents/tenants, keeping them updated on the progress and outcomes of their complaints. Track complaint response times to ensure compliance with contractual response and resolution targets (e.g. Specific Date given on the emails from Client ). Monitor contractor performance related to complaint handling and service delivery; raise persistent issues with contract managers. Maintain detailed records of complaints, communications, actions taken, and final outcomes in the complaints management system. (e.g. Tracker) Prepare regular reports on complaint volumes, root causes, and trends to support continuous service improvement. Work collaboratively with housing officers, tenant liaison officers, and technical teams to resolve underlying issues. Contribute to service reviews by identifying recurring faults (e.g., boiler failures, missed appointments) and recommending preventative actions. Ensure all complaint handling is compliant with the Housing Ombudsman Code or similar regulatory frameworks, where applicable.
JOB SWITCH LTD
Case Officer
JOB SWITCH LTD Taunton, Somerset
Main Responsibilities & Duties Process financial transactions in accordance with agreed practice and authorisation processes, eg Accounts Payable transactions, Accounts Receivable transactions, Cashiering processes, Master Data transactions, etc. (this role within the Cashiers Team) Act as a local point of contact for administrative and/or finance related queries, providing advice & guidance to oper click apply for full job details
Dec 10, 2025
Contractor
Main Responsibilities & Duties Process financial transactions in accordance with agreed practice and authorisation processes, eg Accounts Payable transactions, Accounts Receivable transactions, Cashiering processes, Master Data transactions, etc. (this role within the Cashiers Team) Act as a local point of contact for administrative and/or finance related queries, providing advice & guidance to oper click apply for full job details
JOB SWITCH LTD
Family Gateway Contact Officer
JOB SWITCH LTD Cardiff, South Glamorgan
Grade 5 Family Gateway Contact Officer x 2. These roles are hybrid with an agreed number of days in the office each week (usually 2 days). The office base will be the Conference Centre, Eastmoors Road, CF24 5RR. The post holder will not be expected to carry a caseload although they will be responsible for managing and co-ordinating multiple referrals click apply for full job details
Dec 10, 2025
Contractor
Grade 5 Family Gateway Contact Officer x 2. These roles are hybrid with an agreed number of days in the office each week (usually 2 days). The office base will be the Conference Centre, Eastmoors Road, CF24 5RR. The post holder will not be expected to carry a caseload although they will be responsible for managing and co-ordinating multiple referrals click apply for full job details
Remedy Social Work
Adults Social Care
Remedy Social Work Darlington, County Durham
Our client, Darlington Borough Council, is looking for a Qualified Social Worker to join their adult assesment team You will work as part of a cohesive team of social workers, community assessment officers and occupational therapists, under the supportive guidance of the team manager and senior practitioners. The team deliver two functions: a front door element responding to initial contacts into Adult Social Care, such as requests for assessments of need, enquiries regarding safeguarding issues, advice and information about local services, and responding to urgent or crisis situations. a short-term casework element, enabling the provision of short-term social work for up to 16 weeks with adults aged 18+ with a range of complex needs in the Darlington area, working proactively with service users, their families, carers, and other relevant professionals. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Dec 10, 2025
Contractor
Our client, Darlington Borough Council, is looking for a Qualified Social Worker to join their adult assesment team You will work as part of a cohesive team of social workers, community assessment officers and occupational therapists, under the supportive guidance of the team manager and senior practitioners. The team deliver two functions: a front door element responding to initial contacts into Adult Social Care, such as requests for assessments of need, enquiries regarding safeguarding issues, advice and information about local services, and responding to urgent or crisis situations. a short-term casework element, enabling the provision of short-term social work for up to 16 weeks with adults aged 18+ with a range of complex needs in the Darlington area, working proactively with service users, their families, carers, and other relevant professionals. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Build Recruitment
Plumber multi
Build Recruitment Bracknell, Berkshire
Job Title: Plumber Multi-Trader (Temporary Contract) Location: Bracknell Contract Type: Temporary Sector: Social Housing / Property Maintenance Plumber Multi-Trader Temporary Contract Location: Bracknell Duration: Ongoing Temp (Potential for Extension) Pay Rate: £23.44 per hour (umbrella PAYE) Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary and permanent basis to leading organisations across the built environment from executive to operative level. We re currently working with a well-established Housing Association , seeking an experienced Plumber Multi-Trader to carry out reactive repairs and maintenance within occupied and void social housing properties across the Windsor, Slough, Reading, High Wycombe, Datchet, Bracknell and surrounding areas. Day-to-Day Responsibilities: Carry out plumbing repairs, installations, and maintenance in occupied and void domestic properties. Deliver additional multi-trade repairs such as basic carpentry, tiling, plastering, and decorating as required. Work on reactive maintenance and disrepair cases , ensuring all works are completed to a high standard and in line with client SLAs. Maintain excellent customer service and communicate effectively with tenants and housing officers. Requirements: Proven experience as a Plumber or Plumber Multi-Trader , ideally within social housing or domestic property maintenance . Competent in carrying out minor works in additional trades (carpentry, tiling, plastering, etc.). Full UK driving licence company van and fuel card provided. Valid CSCS Card or trade qualification (NVQ / City & Guilds) preferred. Right to work in the UK. Benefits: Company van and fuel card provided. Weekly pay via Umbrella. Ongoing, stable work with potential for permanent opportunities. Opportunity to work with a respected Housing Association. How to Apply: Please apply online or contact Ben Thomas at Build Recruitment for more information. ? Mobile: (phone number removed) ? Email: (url removed) About Build Recruitment: With offices in London, Manchester, and the South West , Build Recruitment specialises in Housing, Construction, Facilities Management, Property, and Surveying . We work closely with both public and private sector clients, taking the time to understand your skills and career goals to find the right fit for you. Our commitment is to be your career partner offering regular updates, transparent communication, and support throughout every step of the recruitment process.
Dec 10, 2025
Seasonal
Job Title: Plumber Multi-Trader (Temporary Contract) Location: Bracknell Contract Type: Temporary Sector: Social Housing / Property Maintenance Plumber Multi-Trader Temporary Contract Location: Bracknell Duration: Ongoing Temp (Potential for Extension) Pay Rate: £23.44 per hour (umbrella PAYE) Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary and permanent basis to leading organisations across the built environment from executive to operative level. We re currently working with a well-established Housing Association , seeking an experienced Plumber Multi-Trader to carry out reactive repairs and maintenance within occupied and void social housing properties across the Windsor, Slough, Reading, High Wycombe, Datchet, Bracknell and surrounding areas. Day-to-Day Responsibilities: Carry out plumbing repairs, installations, and maintenance in occupied and void domestic properties. Deliver additional multi-trade repairs such as basic carpentry, tiling, plastering, and decorating as required. Work on reactive maintenance and disrepair cases , ensuring all works are completed to a high standard and in line with client SLAs. Maintain excellent customer service and communicate effectively with tenants and housing officers. Requirements: Proven experience as a Plumber or Plumber Multi-Trader , ideally within social housing or domestic property maintenance . Competent in carrying out minor works in additional trades (carpentry, tiling, plastering, etc.). Full UK driving licence company van and fuel card provided. Valid CSCS Card or trade qualification (NVQ / City & Guilds) preferred. Right to work in the UK. Benefits: Company van and fuel card provided. Weekly pay via Umbrella. Ongoing, stable work with potential for permanent opportunities. Opportunity to work with a respected Housing Association. How to Apply: Please apply online or contact Ben Thomas at Build Recruitment for more information. ? Mobile: (phone number removed) ? Email: (url removed) About Build Recruitment: With offices in London, Manchester, and the South West , Build Recruitment specialises in Housing, Construction, Facilities Management, Property, and Surveying . We work closely with both public and private sector clients, taking the time to understand your skills and career goals to find the right fit for you. Our commitment is to be your career partner offering regular updates, transparent communication, and support throughout every step of the recruitment process.
Pertemps Harrow
Business Support Officer
Pertemps Harrow
Role : Business Support Officer - Children's Services Location : London Borough of Harrow, Harrow, Middlesex, HA3 8NT Contract Type: Temporary Working Pattern : Hybrid - minimum 2 days per week in the office Pay : 16.71 PAYE per hour About the Role: The London Borough of Harrow is seeking a dedicated Business Support Officer to join our Children's Services team. This is a fantastic opportunity to provide vital administrative and business support to a service that makes a real difference to children, young people, and families across Harrow. Key Responsibilities: Provide high-quality administrative support across Children's Services. Maintain accurate records, databases, and case management systems. Prepare reports, handle correspondence, and support meetings. Act as a first point of contact for internal and external stakeholders. Contribute to improving processes and service delivery. About You: We're looking for someone who is: Organised, detail-oriented, and able to manage competing priorities. Confident in using IT systems and Microsoft Office applications. A strong communicator with excellent interpersonal skills. Able to work independently and collaboratively. Passionate about supporting services that improve the lives of children and families. What London borough of Harrow Offer: Hybrid working model - minimum 2 days per week in the office. A supportive and collaborative team environment. Opportunities for professional development and career progression. The chance to make a meaningful impact in Children's Services within Harrow. About Us: Pertemps Recruitment Partnership has been a market leader in permanent and temporary staffing solutions for nearly 60 years. We are proud to be accredited as an Investor in People, which is reflected in our commitment to career progression and employee satisfaction. Recognized by The Sunday Times as one of the Best 100 Companies to Work For for 14 consecutive years, we prioritize a personalized approach in everything we do. The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London and 13 minutes to Euston via Harrow & Wealdstone station, it offers convenient access via the Metropolitan Line, Watford DC Line, national rail services, and major road networks including the M1, M25, and A406. Important Notice: The personal information collected from you will be shared with Cifas to prevent fraud, unlawful conduct, and malpractice. If fraudulent activity is detected, it may affect access to certain services or employment opportunities. Your data will also be used for identity verification. Further details regarding data protection and rights can be found at (url removed).
Dec 10, 2025
Seasonal
Role : Business Support Officer - Children's Services Location : London Borough of Harrow, Harrow, Middlesex, HA3 8NT Contract Type: Temporary Working Pattern : Hybrid - minimum 2 days per week in the office Pay : 16.71 PAYE per hour About the Role: The London Borough of Harrow is seeking a dedicated Business Support Officer to join our Children's Services team. This is a fantastic opportunity to provide vital administrative and business support to a service that makes a real difference to children, young people, and families across Harrow. Key Responsibilities: Provide high-quality administrative support across Children's Services. Maintain accurate records, databases, and case management systems. Prepare reports, handle correspondence, and support meetings. Act as a first point of contact for internal and external stakeholders. Contribute to improving processes and service delivery. About You: We're looking for someone who is: Organised, detail-oriented, and able to manage competing priorities. Confident in using IT systems and Microsoft Office applications. A strong communicator with excellent interpersonal skills. Able to work independently and collaboratively. Passionate about supporting services that improve the lives of children and families. What London borough of Harrow Offer: Hybrid working model - minimum 2 days per week in the office. A supportive and collaborative team environment. Opportunities for professional development and career progression. The chance to make a meaningful impact in Children's Services within Harrow. About Us: Pertemps Recruitment Partnership has been a market leader in permanent and temporary staffing solutions for nearly 60 years. We are proud to be accredited as an Investor in People, which is reflected in our commitment to career progression and employee satisfaction. Recognized by The Sunday Times as one of the Best 100 Companies to Work For for 14 consecutive years, we prioritize a personalized approach in everything we do. The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London and 13 minutes to Euston via Harrow & Wealdstone station, it offers convenient access via the Metropolitan Line, Watford DC Line, national rail services, and major road networks including the M1, M25, and A406. Important Notice: The personal information collected from you will be shared with Cifas to prevent fraud, unlawful conduct, and malpractice. If fraudulent activity is detected, it may affect access to certain services or employment opportunities. Your data will also be used for identity verification. Further details regarding data protection and rights can be found at (url removed).
Build Recruitment
Plumber Multi-Trade Operative
Build Recruitment Bracknell, Berkshire
Job Title: Plumber Multi-Trader Location: Bracknell Contract Type: Temporary Sector: Social Housing / Property Maintenance Plumber Multi-Trader Temporary Contract Location: Bracknell Duration: Ongoing Temp (Potential for Extension) Pay Rate: £23.44 per hour (umbrella PAYE) Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary and permanent basis to leading organisations across the built environment from executive to operative level. We re currently working with a well-established Housing Association , seeking an experienced Plumber Multi-Trader to carry out reactive repairs and maintenance within occupied and void social housing properties across the Windsor, Slough, Reading, High Wycombe, Datchet, Bracknell and surrounding areas. Day-to-Day Responsibilities: Carry out plumbing repairs, installations, and maintenance in occupied and void domestic properties. Deliver additional multi-trade repairs such as basic carpentry, tiling, plastering, and decorating as required. Work on reactive maintenance and disrepair cases , ensuring all works are completed to a high standard and in line with client SLAs. Maintain excellent customer service and communicate effectively with tenants and housing officers. Requirements: Proven experience as a Plumber or Plumber Multi-Trader , ideally within social housing or domestic property maintenance . Competent in carrying out minor works in additional trades (carpentry, tiling, plastering, etc.). Full UK driving licence company van and fuel card provided. Valid CSCS Card or trade qualification (NVQ / City & Guilds) preferred. Right to work in the UK. Benefits: Company van and fuel card provided. Weekly pay via Umbrella. Ongoing, stable work with potential for permanent opportunities. Opportunity to work with a respected Housing Association. How to Apply: Please apply online or contact Tom at Build Recruitment for more information. Mobile: (phone number removed) Email: (url removed) About Build Recruitment: With offices in London, Manchester, and the South West , Build Recruitment specialises in Housing, Construction, Facilities Management, Property, and Surveying . We work closely with both public and private sector clients, taking the time to understand your skills and career goals to find the right fit for you. Our commitment is to be your career partner offering regular updates, transparent communication, and support throughout every step of the recruitment process.
Dec 10, 2025
Seasonal
Job Title: Plumber Multi-Trader Location: Bracknell Contract Type: Temporary Sector: Social Housing / Property Maintenance Plumber Multi-Trader Temporary Contract Location: Bracknell Duration: Ongoing Temp (Potential for Extension) Pay Rate: £23.44 per hour (umbrella PAYE) Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary and permanent basis to leading organisations across the built environment from executive to operative level. We re currently working with a well-established Housing Association , seeking an experienced Plumber Multi-Trader to carry out reactive repairs and maintenance within occupied and void social housing properties across the Windsor, Slough, Reading, High Wycombe, Datchet, Bracknell and surrounding areas. Day-to-Day Responsibilities: Carry out plumbing repairs, installations, and maintenance in occupied and void domestic properties. Deliver additional multi-trade repairs such as basic carpentry, tiling, plastering, and decorating as required. Work on reactive maintenance and disrepair cases , ensuring all works are completed to a high standard and in line with client SLAs. Maintain excellent customer service and communicate effectively with tenants and housing officers. Requirements: Proven experience as a Plumber or Plumber Multi-Trader , ideally within social housing or domestic property maintenance . Competent in carrying out minor works in additional trades (carpentry, tiling, plastering, etc.). Full UK driving licence company van and fuel card provided. Valid CSCS Card or trade qualification (NVQ / City & Guilds) preferred. Right to work in the UK. Benefits: Company van and fuel card provided. Weekly pay via Umbrella. Ongoing, stable work with potential for permanent opportunities. Opportunity to work with a respected Housing Association. How to Apply: Please apply online or contact Tom at Build Recruitment for more information. Mobile: (phone number removed) Email: (url removed) About Build Recruitment: With offices in London, Manchester, and the South West , Build Recruitment specialises in Housing, Construction, Facilities Management, Property, and Surveying . We work closely with both public and private sector clients, taking the time to understand your skills and career goals to find the right fit for you. Our commitment is to be your career partner offering regular updates, transparent communication, and support throughout every step of the recruitment process.
Welsh Government (Llywodraeth Cymru)
Marine Enforcement Officer - Welsh Fisheries Monitoring Centre (WFMC)
Welsh Government (Llywodraeth Cymru) Milford Haven, Dyfed
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Marine Enforcement Officer Welsh Fisheries Monitoring Centre (WFMC) ID: 3325 Closing date: 30/12/2025, 16:00 Advertising basis: Permanent Actual starting salary: £30,754 - Salary range or pay band: EO £30,754 to £34,997 Work pattern: Full time (applications are welcome from people who work part time, as part of a job share or who work full time) Group - Local Govt, Housing, Climate Change and Rural Affairs Directorate - Rural Affairs Branch - Control & Enforcement Location - South West Wales Main office base - Milford Haven Purpose of post The Control & Enforcement Branch within the Welsh Government s Fisheries Division is essential to the protection of Wales s marine environment. Operating under the guidance of the Wales Fisheries Strategy , this team oversees all matters related to fish, fishing activities, and fisheries enforcement, with a particular emphasis on sea fishing policy , industry engagement, and cross-border collaboration across the UK and Europe. About the Role As a member of the Welsh Fisheries Monitoring Centre (WFMC), you will play an integral role in marine surveillance and regulatory compliance. Your responsibilities will ensure that fishing operations in Welsh waters by both domestic and foreign vessels are conducted legally, sustainably, and within the required regulatory framework. Primary duties include: Monitoring vessel activity and statutory data across all sectors Supporting trade through catch certificate processing Preventing illegal, unreported, and unregulated (IUU) fishing Managing vessel licensing and contributing to UK-wide marine intelligence initiatives Additionally, you will provide support to Fishery Patrol Vessels as needed, which may involve participating in weekend shifts as part of a rota system. Wider Enforcement Duties coastal enforcement operations This position offers the opportunity to meaningfully contribute to the preservation of Wales' marine ecosystems, collaborate closely with key industry and governmental stakeholders, and join a team committed to integrity, sustainability, and public service. Key tasks. You will be responsible for: Monitoring commercial fishing activity in the Welsh Zone using Vessel Monitoring Systems and statutory data submissions. Validating catch certificates for the export of fisheries products to the EU, ensuring compliance with international trade regulations. Providing real-time operational support to Fishery Patrol Vessels at sea. Handling sensitive intelligence with appropriate security clearances. Investigating breaches of fisheries legislation and preparing evidence and case files for enforcement action. Managing port state control issues , including oversight of UK and foreign vessels landing in Wales or abroad. Administering Financial Administrative Penalties and managing investigation files for the branch. Sharing intelligence with devolved administrations and prioritising Illegal, Unregulated, and Unreported (IUU) fishing activity. Analysing statutory data to inform enforcement and policy decisions. Monitoring quota uptake by non-UK vessels operating in Welsh waters. Managing dispensation requests and contributing to vessel licensing processes for both domestic and foreign vessels. This role is ideal for candidates with a strong analytical mindset, attention to detail, and a passion for marine conservation and compliance. You ll be part of a collaborative team working to uphold the integrity of Wales fisheries and marine environment. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Dec 10, 2025
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Marine Enforcement Officer Welsh Fisheries Monitoring Centre (WFMC) ID: 3325 Closing date: 30/12/2025, 16:00 Advertising basis: Permanent Actual starting salary: £30,754 - Salary range or pay band: EO £30,754 to £34,997 Work pattern: Full time (applications are welcome from people who work part time, as part of a job share or who work full time) Group - Local Govt, Housing, Climate Change and Rural Affairs Directorate - Rural Affairs Branch - Control & Enforcement Location - South West Wales Main office base - Milford Haven Purpose of post The Control & Enforcement Branch within the Welsh Government s Fisheries Division is essential to the protection of Wales s marine environment. Operating under the guidance of the Wales Fisheries Strategy , this team oversees all matters related to fish, fishing activities, and fisheries enforcement, with a particular emphasis on sea fishing policy , industry engagement, and cross-border collaboration across the UK and Europe. About the Role As a member of the Welsh Fisheries Monitoring Centre (WFMC), you will play an integral role in marine surveillance and regulatory compliance. Your responsibilities will ensure that fishing operations in Welsh waters by both domestic and foreign vessels are conducted legally, sustainably, and within the required regulatory framework. Primary duties include: Monitoring vessel activity and statutory data across all sectors Supporting trade through catch certificate processing Preventing illegal, unreported, and unregulated (IUU) fishing Managing vessel licensing and contributing to UK-wide marine intelligence initiatives Additionally, you will provide support to Fishery Patrol Vessels as needed, which may involve participating in weekend shifts as part of a rota system. Wider Enforcement Duties coastal enforcement operations This position offers the opportunity to meaningfully contribute to the preservation of Wales' marine ecosystems, collaborate closely with key industry and governmental stakeholders, and join a team committed to integrity, sustainability, and public service. Key tasks. You will be responsible for: Monitoring commercial fishing activity in the Welsh Zone using Vessel Monitoring Systems and statutory data submissions. Validating catch certificates for the export of fisheries products to the EU, ensuring compliance with international trade regulations. Providing real-time operational support to Fishery Patrol Vessels at sea. Handling sensitive intelligence with appropriate security clearances. Investigating breaches of fisheries legislation and preparing evidence and case files for enforcement action. Managing port state control issues , including oversight of UK and foreign vessels landing in Wales or abroad. Administering Financial Administrative Penalties and managing investigation files for the branch. Sharing intelligence with devolved administrations and prioritising Illegal, Unregulated, and Unreported (IUU) fishing activity. Analysing statutory data to inform enforcement and policy decisions. Monitoring quota uptake by non-UK vessels operating in Welsh waters. Managing dispensation requests and contributing to vessel licensing processes for both domestic and foreign vessels. This role is ideal for candidates with a strong analytical mindset, attention to detail, and a passion for marine conservation and compliance. You ll be part of a collaborative team working to uphold the integrity of Wales fisheries and marine environment. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Paradigm Housing
Repairs Intervention Officer
Paradigm Housing High Wycombe, Buckinghamshire
With the use of Power BI and other data sources, analyse residential property repair cases in order to identify potential risks for timely resolution and effective risk mitigation. You will work collaboratively across teams, based on case review outcomes, using data insights to inform service improvements and lead service review meetings with relevant stakeholders click apply for full job details
Dec 10, 2025
Contractor
With the use of Power BI and other data sources, analyse residential property repair cases in order to identify potential risks for timely resolution and effective risk mitigation. You will work collaboratively across teams, based on case review outcomes, using data insights to inform service improvements and lead service review meetings with relevant stakeholders click apply for full job details
Build Recruitment
Multi-Trade Operative
Build Recruitment Bracknell, Berkshire
Job Title: Multi-Trader Location: Bracknell Contract Type: Temporary Sector: Social Housing / Property Maintenance Plumber Multi-Trader Temporary Contract Location: Bracknell Duration: Ongoing Temp (Potential for Extension) Pay Rate: £23.44 per hour (umbrella PAYE) Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary and permanent basis to leading organisations across the built environment from executive to operative level. We re currently working with a well-established Housing Association , seeking an experienced Multi-Trader to carry out reactive repairs and maintenance within void social housing properties across the Windsor, Slough, Reading, High Wycombe, Datchet, Bracknell and surrounding areas. Day-to-Day Responsibilities: Deliver multi-trade repairs and maintenance such as basic carpentry, tiling, plastering, and decorating as required. Work on reactive maintenance and disrepair cases , ensuring all works are completed to a high standard and in line with client SLAs. Maintain excellent customer service and communicate effectively with tenants and housing officers. Requirements: Proven experience Multi-Trader , ideally within social housing or domestic property maintenance . Competent in carrying out minor works in additional trades (carpentry, tiling, plastering, etc.). Full UK driving licence company van and fuel card provided. Valid CSCS Card or trade qualification (NVQ / City & Guilds) preferred. Right to work in the UK. Benefits: Company van and fuel card provided. Weekly pay via Umbrella. Ongoing, stable work with potential for permanent opportunities. Opportunity to work with a respected Housing Association. How to Apply: Please apply online or contact Tom at Build Recruitment for more information. Mobile: (phone number removed) Email: (url removed) About Build Recruitment: With offices in London, Manchester, and the South West , Build Recruitment specialises in Housing, Construction, Facilities Management, Property, and Surveying . We work closely with both public and private sector clients, taking the time to understand your skills and career goals to find the right fit for you. Our commitment is to be your career partner offering regular updates, transparent communication, and support throughout every step of the recruitment process.
Dec 10, 2025
Seasonal
Job Title: Multi-Trader Location: Bracknell Contract Type: Temporary Sector: Social Housing / Property Maintenance Plumber Multi-Trader Temporary Contract Location: Bracknell Duration: Ongoing Temp (Potential for Extension) Pay Rate: £23.44 per hour (umbrella PAYE) Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary and permanent basis to leading organisations across the built environment from executive to operative level. We re currently working with a well-established Housing Association , seeking an experienced Multi-Trader to carry out reactive repairs and maintenance within void social housing properties across the Windsor, Slough, Reading, High Wycombe, Datchet, Bracknell and surrounding areas. Day-to-Day Responsibilities: Deliver multi-trade repairs and maintenance such as basic carpentry, tiling, plastering, and decorating as required. Work on reactive maintenance and disrepair cases , ensuring all works are completed to a high standard and in line with client SLAs. Maintain excellent customer service and communicate effectively with tenants and housing officers. Requirements: Proven experience Multi-Trader , ideally within social housing or domestic property maintenance . Competent in carrying out minor works in additional trades (carpentry, tiling, plastering, etc.). Full UK driving licence company van and fuel card provided. Valid CSCS Card or trade qualification (NVQ / City & Guilds) preferred. Right to work in the UK. Benefits: Company van and fuel card provided. Weekly pay via Umbrella. Ongoing, stable work with potential for permanent opportunities. Opportunity to work with a respected Housing Association. How to Apply: Please apply online or contact Tom at Build Recruitment for more information. Mobile: (phone number removed) Email: (url removed) About Build Recruitment: With offices in London, Manchester, and the South West , Build Recruitment specialises in Housing, Construction, Facilities Management, Property, and Surveying . We work closely with both public and private sector clients, taking the time to understand your skills and career goals to find the right fit for you. Our commitment is to be your career partner offering regular updates, transparent communication, and support throughout every step of the recruitment process.
Hays Business Support
Resourcing and Recruitment Support Officer
Hays Business Support City, Cardiff
Your new company Working in the Resourcing and Recruitment Centre for a large public sector organisation based in Central Cardiff. The organisation offers hybrid working and is easily accessible via public transport. Your new role You will be working in a high priority delivery team, supporting the organisation's vision for a modern, inclusive, and high-performing resourcing and recruitment service: Case management Document handling and drafting Liaising with internal and external stakeholders Drafting adverts Processing applications ID checks What you'll need to succeed Proven administrative experience Proficient in the use of Microsoft Office - Excel and Outlook in particular Managing own case load Excellent communication skills - liaising with members of the public as well as internal stakeholders Must bas DBS check What you'll get in return Stepping stone into the HR profession Exposure to all areas of the business, including liaison with senior leaders. Opportunity to hone excellent customer service and communication skills, as well as an understanding and overview of HR policies, procedures and best practice. DBS check is covered by the agency. Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 10, 2025
Seasonal
Your new company Working in the Resourcing and Recruitment Centre for a large public sector organisation based in Central Cardiff. The organisation offers hybrid working and is easily accessible via public transport. Your new role You will be working in a high priority delivery team, supporting the organisation's vision for a modern, inclusive, and high-performing resourcing and recruitment service: Case management Document handling and drafting Liaising with internal and external stakeholders Drafting adverts Processing applications ID checks What you'll need to succeed Proven administrative experience Proficient in the use of Microsoft Office - Excel and Outlook in particular Managing own case load Excellent communication skills - liaising with members of the public as well as internal stakeholders Must bas DBS check What you'll get in return Stepping stone into the HR profession Exposure to all areas of the business, including liaison with senior leaders. Opportunity to hone excellent customer service and communication skills, as well as an understanding and overview of HR policies, procedures and best practice. DBS check is covered by the agency. Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays
Damp & Mould Surveyor
Hays
Damp & Mould Surveyor, London, £300 - £350 p/day PAYE/Umbrella Your new company This London-based local authority is committed to improving housing conditions and ensuring safe, healthy living environments for its residents. With a renewed focus on tackling damp and mould issues across its housing stock, the council is investing in specialist roles to drive forward its housing quality agenda. Your new role As a Damp and Mould Surveyor, you will be responsible for identifying, assessing, and resolving damp and mould issues in residential properties. You'll work closely with residents, contractors, and internal teams to deliver effective solutions and ensure compliance with health and safety standards. This role is critical in supporting the council's compliance with Awaab's Law, which comes into force on 27 October 2025. Key responsibilities include: Conducting detailed inspections and diagnostics of damp and mould cases. Preparing technical reports and specifications for remedial works. Managing contractors and monitoring the quality and timeliness of repairs. Advising residents on preventative measures and supporting vulnerable tenants. Ensuring compliance with housing standards, health regulations, and council policies. Collaborating with housing officers, environmental health, and social care teams. What you'll need to succeed Qualifications: HNC/HND or degree in Building Surveying or a related discipline. Membership of RICS, CIOB or similar body is desirable. Experience: Proven experience in diagnosing and resolving damp and mould issues in residential settings. Strong understanding of building pathology and housing legislation. Skills: Excellent communication and stakeholder engagement skills. Ability to manage multiple cases and deliver high-quality outcomes under pressure. Values: Commitment to putting communities first, acting with integrity, and working collaboratively across departments. What you'll get in return Opportunity to make a tangible impact on residents' quality of life. Supportive team environment with ongoing professional development. Competitive salary and public sector benefits. Flexible working arrangements and a strong work-life balance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us directly for a confidential discussion. #
Dec 10, 2025
Seasonal
Damp & Mould Surveyor, London, £300 - £350 p/day PAYE/Umbrella Your new company This London-based local authority is committed to improving housing conditions and ensuring safe, healthy living environments for its residents. With a renewed focus on tackling damp and mould issues across its housing stock, the council is investing in specialist roles to drive forward its housing quality agenda. Your new role As a Damp and Mould Surveyor, you will be responsible for identifying, assessing, and resolving damp and mould issues in residential properties. You'll work closely with residents, contractors, and internal teams to deliver effective solutions and ensure compliance with health and safety standards. This role is critical in supporting the council's compliance with Awaab's Law, which comes into force on 27 October 2025. Key responsibilities include: Conducting detailed inspections and diagnostics of damp and mould cases. Preparing technical reports and specifications for remedial works. Managing contractors and monitoring the quality and timeliness of repairs. Advising residents on preventative measures and supporting vulnerable tenants. Ensuring compliance with housing standards, health regulations, and council policies. Collaborating with housing officers, environmental health, and social care teams. What you'll need to succeed Qualifications: HNC/HND or degree in Building Surveying or a related discipline. Membership of RICS, CIOB or similar body is desirable. Experience: Proven experience in diagnosing and resolving damp and mould issues in residential settings. Strong understanding of building pathology and housing legislation. Skills: Excellent communication and stakeholder engagement skills. Ability to manage multiple cases and deliver high-quality outcomes under pressure. Values: Commitment to putting communities first, acting with integrity, and working collaboratively across departments. What you'll get in return Opportunity to make a tangible impact on residents' quality of life. Supportive team environment with ongoing professional development. Competitive salary and public sector benefits. Flexible working arrangements and a strong work-life balance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us directly for a confidential discussion. #
Data Privacy Officer (DPO)
Antal International Networks
Data Privacy Officer (DPO)/Information Governance Sector: Health & Social Care/Charity Job Title: Data Privacy Officer (DPO) Location: UK Mainly remote £55,000 - £60,000 Role Purpose The Data Protection Officer will lead the organisation's approach to data protection compliance across health, social care, and charitable services. This includes ensuring compliance with GDPR, UK GDPR, DPA 2018, safeguarding requirements, and any relevant sector-specific standards. The DPO will oversee the lawful, secure, and ethical processing of service user, beneficiary, volunteer, donor, and employee data. Key Responsibilities 1. Data Protection Governance Develop, implement, and maintain the organisation's data protection framework, with a strong focus on sensitive health and social care data. Ensure compliance with GDPR/UK GDPR, DPA 2018, PECR, NHS DSPT (where applicable), and charity governance requirements. Maintain Records of Processing Activities (RoPA) and ensure they reflect high-risk processing such as safeguarding, clinical notes, assessments, and vulnerable adult/child services. 2. Advisory & Strategic Support Provide expert advice to the Board of Trustees and senior leadership on data protection risks, especially around special category data and safeguarding obligations. Advise teams on lawful bases, conditions for processing special category data, data sharing with multi-agency partners (NHS, local authorities, police), and privacy-by-design. Support commissioning, contract, and funding requirements with appropriate data protection clauses. 3. Training & Awareness Develop and deliver regular training to staff, volunteers, and trustees tailored to health/social care and charity needs. Promote a strong culture of confidentiality, privacy, and safeguarding. 4. Audit & Monitoring Conduct or oversee internal audits of data protection practices, clinical records management, and service user files. Support or oversee completion of the NHS Data Security and Protection Toolkit (DSPT), where applicable. Report to the Board and/or quality committees on compliance performance and risks. 5. Incident & Breach Management Lead the response to data breaches, ensuring timely investigation, documentation, risk assessment, and reporting to the ICO where necessary. Work closely with safeguarding leads where data breaches intersect with child or adult protection issues. 6. Data Subject Rights Oversee DSARs and other rights requests, ensuring careful handling of sensitive service user, donor, and volunteer information. Ensure processes are compliant with statutory timelines and sector confidentiality requirements. 7. Third-Party & Partnership Management Liaise with health and social care partners, commissioners, and multi-agency safeguarding teams to ensure lawful data sharing. Conduct due diligence on processors, especially clinical systems, case management systems, fundraising CRMs, and cloud-based tools. Ensure data sharing agreements and information-sharing protocols are robust and appropriate for sensitive data. Skills & Experience Essential Strong working knowledge of GDPR, UK GDPR, DPA 2018, and PECR. Experience working with or advising organisations handling special category data , particularly health or social care information. Understanding of safeguarding frameworks and their interaction with data protection. Experience in the charity/voluntary sector or a regulated care environment. Able to balance compliance with service delivery, safeguarding, and ethical considerations. Strong communication skills with the ability to train non-technical staff and volunteers. Desirable Experience with NHS DSPT, ISO 27001, Cyber Essentials, or similar standards. Professional privacy qualifications (CIPP/E, CIPM, BCS). Experience managing the privacy aspects of fundraising, donor engagement, or marketing. Understanding of clinical or case management systems used in care settings. Experience working with trustees or boards. Qualifications Degree or equivalent experience in Data Protection, Law, Information Governance, Health/Social Care, or related fields. Formal privacy or information governance qualification desirable but not essential. Key Attributes High integrity, discretion, and a strong sense of ethical responsibility. Confident decision-maker with the ability to provide clear, proportionate advice. Empathetic and sensitive to the needs of vulnerable individuals and frontline services. Strong organisational and analytical skills.
Dec 10, 2025
Full time
Data Privacy Officer (DPO)/Information Governance Sector: Health & Social Care/Charity Job Title: Data Privacy Officer (DPO) Location: UK Mainly remote £55,000 - £60,000 Role Purpose The Data Protection Officer will lead the organisation's approach to data protection compliance across health, social care, and charitable services. This includes ensuring compliance with GDPR, UK GDPR, DPA 2018, safeguarding requirements, and any relevant sector-specific standards. The DPO will oversee the lawful, secure, and ethical processing of service user, beneficiary, volunteer, donor, and employee data. Key Responsibilities 1. Data Protection Governance Develop, implement, and maintain the organisation's data protection framework, with a strong focus on sensitive health and social care data. Ensure compliance with GDPR/UK GDPR, DPA 2018, PECR, NHS DSPT (where applicable), and charity governance requirements. Maintain Records of Processing Activities (RoPA) and ensure they reflect high-risk processing such as safeguarding, clinical notes, assessments, and vulnerable adult/child services. 2. Advisory & Strategic Support Provide expert advice to the Board of Trustees and senior leadership on data protection risks, especially around special category data and safeguarding obligations. Advise teams on lawful bases, conditions for processing special category data, data sharing with multi-agency partners (NHS, local authorities, police), and privacy-by-design. Support commissioning, contract, and funding requirements with appropriate data protection clauses. 3. Training & Awareness Develop and deliver regular training to staff, volunteers, and trustees tailored to health/social care and charity needs. Promote a strong culture of confidentiality, privacy, and safeguarding. 4. Audit & Monitoring Conduct or oversee internal audits of data protection practices, clinical records management, and service user files. Support or oversee completion of the NHS Data Security and Protection Toolkit (DSPT), where applicable. Report to the Board and/or quality committees on compliance performance and risks. 5. Incident & Breach Management Lead the response to data breaches, ensuring timely investigation, documentation, risk assessment, and reporting to the ICO where necessary. Work closely with safeguarding leads where data breaches intersect with child or adult protection issues. 6. Data Subject Rights Oversee DSARs and other rights requests, ensuring careful handling of sensitive service user, donor, and volunteer information. Ensure processes are compliant with statutory timelines and sector confidentiality requirements. 7. Third-Party & Partnership Management Liaise with health and social care partners, commissioners, and multi-agency safeguarding teams to ensure lawful data sharing. Conduct due diligence on processors, especially clinical systems, case management systems, fundraising CRMs, and cloud-based tools. Ensure data sharing agreements and information-sharing protocols are robust and appropriate for sensitive data. Skills & Experience Essential Strong working knowledge of GDPR, UK GDPR, DPA 2018, and PECR. Experience working with or advising organisations handling special category data , particularly health or social care information. Understanding of safeguarding frameworks and their interaction with data protection. Experience in the charity/voluntary sector or a regulated care environment. Able to balance compliance with service delivery, safeguarding, and ethical considerations. Strong communication skills with the ability to train non-technical staff and volunteers. Desirable Experience with NHS DSPT, ISO 27001, Cyber Essentials, or similar standards. Professional privacy qualifications (CIPP/E, CIPM, BCS). Experience managing the privacy aspects of fundraising, donor engagement, or marketing. Understanding of clinical or case management systems used in care settings. Experience working with trustees or boards. Qualifications Degree or equivalent experience in Data Protection, Law, Information Governance, Health/Social Care, or related fields. Formal privacy or information governance qualification desirable but not essential. Key Attributes High integrity, discretion, and a strong sense of ethical responsibility. Confident decision-maker with the ability to provide clear, proportionate advice. Empathetic and sensitive to the needs of vulnerable individuals and frontline services. Strong organisational and analytical skills.
Welsh Government (Llywodraeth Cymru)
Marine Enforcement Officer (MEO)
Welsh Government (Llywodraeth Cymru) Carmarthen, Dyfed
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Marine Enforcement Officer (MEO) ID: 3342 Closing date: 30/12/2025, 16:00 Advertising basis - Permanent Actual starting salary: £30,754 - Salary range or pay band EO £30,754 to £34,997 Allowance: Other Allowance: Captive Duty Allowance Work pattern: Full time (applications are welcome from people who work part time, as part of a job share or who work full time) Group - Local Govt, Housing, Climate Change and Rural Affairs Directorate - Rural Afairs Branch - Control and Enforcement Location (s): South West Wales Main office base: Carmarthen Purpose of post Join a dynamic national team working at the heart of Wales marine environment. This role offers a unique opportunity to make a real impact by protecting our seas and supporting sustainable fisheries. You ll deliver statutory services on behalf of the Welsh Government, supporting the Welsh fishing community, carrying out inspection and, where necessary, enforcement activities across the fishing industry and marine construction within Wales. What You ll Do Protect Wales marine resources by enforcing fisheries legislation. Monitor fish landings at local ports for compliance and verify logbooks and landing declarations. Investigate and gather evidence for potential prosecutions, including preparing case files and, where required, giving evidence in court. Plan and enforce intertidal fisheries (e.g., hand gathering of cockles, shore netting). Spend time at sea on one of the Welsh Government s Fisheries Patrol Vessels, conducting enforcement activities and safeguarding marine habitats. Why This Role is Exciting Variety and challenge no two days are the same, from port inspections to patrols at sea. Impactful work play a key role in protecting Wales marine environment and supporting sustainable fishing practices. Professional development gain specialist enforcement experience and work alongside experts in marine and fisheries management. Team culture be part of a supportive, national team committed to high standards and collaboration. Key tasks What You ll Be Doing This is a hands-on, varied role where you ll play a key part in protecting Wales marine environment and supporting sustainable fisheries. Your work will combine technical expertise, enforcement duties, and collaboration with a wide range of partners. Key Responsibilities Shape and enforce fisheries plans Implement strategies for commercial fisheries and ensure compliance both at sea and ashore. Protect marine environments Enforce regulations to safeguard habitats and biodiversity. Gather intelligence and evidence Monitor fishing activities, collect data, and, where required, conduct investigations under the Police and Criminal Evidence Act. Prepare case files and, when required, give evidence in court. Provide expert advice Offer technical guidance to policy teams on fishing operations, fish distribution, processing, and marine issues. Engage and collaborate Work closely with the fishing industry, Welsh Government teams, Law Enforcement, Natural Resources Wales, and other statutory bodies. Patrol and enforce at sea Undertake seagoing patrols on Welsh Government Fisheries Patrol Vessels and operate shore-launched craft for coastal enforcement. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Dec 10, 2025
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Marine Enforcement Officer (MEO) ID: 3342 Closing date: 30/12/2025, 16:00 Advertising basis - Permanent Actual starting salary: £30,754 - Salary range or pay band EO £30,754 to £34,997 Allowance: Other Allowance: Captive Duty Allowance Work pattern: Full time (applications are welcome from people who work part time, as part of a job share or who work full time) Group - Local Govt, Housing, Climate Change and Rural Affairs Directorate - Rural Afairs Branch - Control and Enforcement Location (s): South West Wales Main office base: Carmarthen Purpose of post Join a dynamic national team working at the heart of Wales marine environment. This role offers a unique opportunity to make a real impact by protecting our seas and supporting sustainable fisheries. You ll deliver statutory services on behalf of the Welsh Government, supporting the Welsh fishing community, carrying out inspection and, where necessary, enforcement activities across the fishing industry and marine construction within Wales. What You ll Do Protect Wales marine resources by enforcing fisheries legislation. Monitor fish landings at local ports for compliance and verify logbooks and landing declarations. Investigate and gather evidence for potential prosecutions, including preparing case files and, where required, giving evidence in court. Plan and enforce intertidal fisheries (e.g., hand gathering of cockles, shore netting). Spend time at sea on one of the Welsh Government s Fisheries Patrol Vessels, conducting enforcement activities and safeguarding marine habitats. Why This Role is Exciting Variety and challenge no two days are the same, from port inspections to patrols at sea. Impactful work play a key role in protecting Wales marine environment and supporting sustainable fishing practices. Professional development gain specialist enforcement experience and work alongside experts in marine and fisheries management. Team culture be part of a supportive, national team committed to high standards and collaboration. Key tasks What You ll Be Doing This is a hands-on, varied role where you ll play a key part in protecting Wales marine environment and supporting sustainable fisheries. Your work will combine technical expertise, enforcement duties, and collaboration with a wide range of partners. Key Responsibilities Shape and enforce fisheries plans Implement strategies for commercial fisheries and ensure compliance both at sea and ashore. Protect marine environments Enforce regulations to safeguard habitats and biodiversity. Gather intelligence and evidence Monitor fishing activities, collect data, and, where required, conduct investigations under the Police and Criminal Evidence Act. Prepare case files and, when required, give evidence in court. Provide expert advice Offer technical guidance to policy teams on fishing operations, fish distribution, processing, and marine issues. Engage and collaborate Work closely with the fishing industry, Welsh Government teams, Law Enforcement, Natural Resources Wales, and other statutory bodies. Patrol and enforce at sea Undertake seagoing patrols on Welsh Government Fisheries Patrol Vessels and operate shore-launched craft for coastal enforcement. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
FarmAbility
Fundraising Lead
FarmAbility
Since 2013, FarmAbility has been supporting learning disabled and autistic adults in Oxfordshire, running an outdoor day service for co-farmers (our participants), across multiple sessions each week throughout the calendar year on various farm and garden sites. Currently we work with over 65 people each week. When our co-farmers come to us they get involved in a wide range of purposeful, real-life farm and nature-based tasks. Co farmers also have the opportunity to socialise with others and form friendships. There are always new people to meet and lots of opportunities to interact with others from all sorts of backgrounds at a FarmAbility day. Role description: This role will support FarmAbility in developing our fundraising capacity. Currently, the majority of this work is carried out by the CEO and we are looking for an experienced fundraiser to support with the creation and delivery of a fundraising strategy, and with the practical work of submitting grant applications and stewarding current and potential new donors. Together with the CEO the Fundraising Officer will develop a comprehensive Fundraising Strategy for the charity incorporating major donors, trust & foundations, corporate support and community fundraising. The postholder will be engaged with our mission and eloquent in their expression of our work and its impact to external audiences. They will work closely with our Impact team to present our outcome messaging to funders and will also work closely with our Communications & Events Officer (C&EO) to plan and deliver community-based fundraising activities for our supporters to engage in, helping to deliver online and social media focused campaigns and community events. We are open to this role operating largely remotely with a hybrid workplace for the right candidate, with the expectation of a regular in person presence on site to understand our work, connect with the team and meet our wider community of participants and supporters at events and celebrations. This is a multi-faceted role, with opportunity to grow and develop. You ll work with colleagues across the organisation. FarmAbility is a warm and friendly place to work and we put a lot of store on creating strong team relationships and a flexible, accommodating work environment. All staff share our goal of a more inclusive society and a determination to enable co-farmers to achieve positive outcomes and experiences within our service. Role responsibilities: Trusts and Foundations: • Work with the CEO to prepare, write, and submit high-quality grant applications, ensuring they meet the requirements and deadlines of funders. • Maintain and develop relationships with existing trust and foundation supporters by providing regular updates, face to face meetings and site visits as appropriate. • Work closely with the CEO and Impact team to gather relevant data for funding applications and ensure accurate reporting on project outcomes. Individual Donors: • Work with the CEO and C&EO to develop a regular giving scheme, enabling people to offer a regular gift to FarmAbility and establishing a reliable donation stream. • Ensure prompt communication with ad hoc donors, including thank you letters, progress updates, and invitations to events as appropriate. • Maintain accurate records of donor interactions, gift history, and personal preferences using the organisation s CRM system. Events and Community • Support the Communications and Events Officer (C&EO) to organise and execute fundraising events (e.g., sponsored challenges, ticketed events) to engage community donors and generate income. • Collaborate with the C&EO to promote fundraising events through social media, newsletters, and other marketing channels. • Collaborate with the C&EO to develop engaging fundraising materials, such as newsletters, social media posts, and donor case studies. Financial and Administrative: • Work with the finance team to manage budgets for events and initiatives, ensuring targets are met and expenses are controlled. • Support the Finance Lead, CEO and Treasurer to monitor and report on income received from trusts, foundations, and individual donors- including Gift Aid, ensuring that all income is correctly allocated. • Prepare regular progress reports for the CEO, board of trustees, and funders as required. Collaborative Working: • Attend networking events, conferences, and meetings with funders and donors to represent the organisation and develop new opportunities. • Work collaboratively and communicate effectively with all colleagues in the team to ensure the successful delivery of our programmes. Respond promptly and appropriately to daily, weekly, monthly team communications. • Take on additional responsibilities appropriate to the post as required (for example when new projects are implemented within FarmAbility). • Take part in FarmAbility community events and carry out roles to plan, deliver and review these activities as required in collaboration with the whole team.
Dec 10, 2025
Full time
Since 2013, FarmAbility has been supporting learning disabled and autistic adults in Oxfordshire, running an outdoor day service for co-farmers (our participants), across multiple sessions each week throughout the calendar year on various farm and garden sites. Currently we work with over 65 people each week. When our co-farmers come to us they get involved in a wide range of purposeful, real-life farm and nature-based tasks. Co farmers also have the opportunity to socialise with others and form friendships. There are always new people to meet and lots of opportunities to interact with others from all sorts of backgrounds at a FarmAbility day. Role description: This role will support FarmAbility in developing our fundraising capacity. Currently, the majority of this work is carried out by the CEO and we are looking for an experienced fundraiser to support with the creation and delivery of a fundraising strategy, and with the practical work of submitting grant applications and stewarding current and potential new donors. Together with the CEO the Fundraising Officer will develop a comprehensive Fundraising Strategy for the charity incorporating major donors, trust & foundations, corporate support and community fundraising. The postholder will be engaged with our mission and eloquent in their expression of our work and its impact to external audiences. They will work closely with our Impact team to present our outcome messaging to funders and will also work closely with our Communications & Events Officer (C&EO) to plan and deliver community-based fundraising activities for our supporters to engage in, helping to deliver online and social media focused campaigns and community events. We are open to this role operating largely remotely with a hybrid workplace for the right candidate, with the expectation of a regular in person presence on site to understand our work, connect with the team and meet our wider community of participants and supporters at events and celebrations. This is a multi-faceted role, with opportunity to grow and develop. You ll work with colleagues across the organisation. FarmAbility is a warm and friendly place to work and we put a lot of store on creating strong team relationships and a flexible, accommodating work environment. All staff share our goal of a more inclusive society and a determination to enable co-farmers to achieve positive outcomes and experiences within our service. Role responsibilities: Trusts and Foundations: • Work with the CEO to prepare, write, and submit high-quality grant applications, ensuring they meet the requirements and deadlines of funders. • Maintain and develop relationships with existing trust and foundation supporters by providing regular updates, face to face meetings and site visits as appropriate. • Work closely with the CEO and Impact team to gather relevant data for funding applications and ensure accurate reporting on project outcomes. Individual Donors: • Work with the CEO and C&EO to develop a regular giving scheme, enabling people to offer a regular gift to FarmAbility and establishing a reliable donation stream. • Ensure prompt communication with ad hoc donors, including thank you letters, progress updates, and invitations to events as appropriate. • Maintain accurate records of donor interactions, gift history, and personal preferences using the organisation s CRM system. Events and Community • Support the Communications and Events Officer (C&EO) to organise and execute fundraising events (e.g., sponsored challenges, ticketed events) to engage community donors and generate income. • Collaborate with the C&EO to promote fundraising events through social media, newsletters, and other marketing channels. • Collaborate with the C&EO to develop engaging fundraising materials, such as newsletters, social media posts, and donor case studies. Financial and Administrative: • Work with the finance team to manage budgets for events and initiatives, ensuring targets are met and expenses are controlled. • Support the Finance Lead, CEO and Treasurer to monitor and report on income received from trusts, foundations, and individual donors- including Gift Aid, ensuring that all income is correctly allocated. • Prepare regular progress reports for the CEO, board of trustees, and funders as required. Collaborative Working: • Attend networking events, conferences, and meetings with funders and donors to represent the organisation and develop new opportunities. • Work collaboratively and communicate effectively with all colleagues in the team to ensure the successful delivery of our programmes. Respond promptly and appropriately to daily, weekly, monthly team communications. • Take on additional responsibilities appropriate to the post as required (for example when new projects are implemented within FarmAbility). • Take part in FarmAbility community events and carry out roles to plan, deliver and review these activities as required in collaboration with the whole team.

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