Graduate Data Analyst Fawkes and Reece is one of the UK's leading construction recruitment specialists, with 9 offices nationwide and a reputation built on excellence, delivery, and results. As we approach our 25th anniversary, data is playing an increasingly important role in shaping our business strategy and future growth. We are now looking for a Graduate Data Analyst to join our team and support data-led decision-making across the group. This is an exciting opportunity for a recent graduate looking to kick-start their career in data and analytics within a fast-paced, commercial environment. You will gain hands-on experience working with real business data, learning how insights directly impact performance, strategy, and growth The Role As a Apprentince Data Analyst, you will support the business by transforming data into meaningful insights that help drive performance across sales, recruitment, and operations. You'll be given full training and ongoing support, with the opportunity to learn on the job from experienced stakeholders across multiple departments. This role offers exposure to the full business, allowing you to develop both technical and commercial skills. Key responsibilities include: Supporting the collection, organisation, and analysis of data across multiple business functions Assisting in building and maintaining reports and dashboards using Excel Analysing trends and patterns to provide insights that support business decisions Working closely with different teams to understand their data needs and requirements Helping to improve data processes and reporting accuracy Maintaining clean, accurate, and up-to-date data across internal systems Presenting insights in a clear, concise, and easy-to-understand format Supporting senior stakeholders with data-driven recommendations What We're Looking For We are looking for someone with strong potential, a positive attitude, and a genuine interest in building a career in data. A recent graduate (or graduating soon), ideally in a numerical or analytical subject such as Maths, Economics, Business, Data Analytics, or similar Strong Excel skills, or a willingness and ability to develop them quickly A natural interest in data, numbers, and problem-solving High attention to detail and strong organisational skills Good communication skills and the ability to explain ideas clearly to non-technical stakeholders A proactive mindset with a willingness to learn and take ownership Ability to work in a fast-paced, deadline-driven environment What's in It for You? Competitive starting salary Structured training and continuous development Clear progression opportunities within a growing organisation Hands-on experience with real business data from day one Exposure to senior stakeholders and strategic decision-making Opportunity to build both technical and commercial skill sets A role where your work will have real impact and visibility Why Fawkes & Reece Regular team and company social events, including high achievers' trips Summer and Christmas parties Free fruit and breakfast (including Friday breakfast) Early finish every Friday Increasing annual leave with service Monthly prizes and recognition awards 4x salary life insurance 24/7 online doctor support Free wellness app with access to wellbeing initiatives If you're looking for a role where you'll be supported, challenged, and given real responsibility from day one, we'd love to hear from you. Apply now or get in touch with our Stephen in the talent Team to find out more.
Jun 18, 2026
Full time
Graduate Data Analyst Fawkes and Reece is one of the UK's leading construction recruitment specialists, with 9 offices nationwide and a reputation built on excellence, delivery, and results. As we approach our 25th anniversary, data is playing an increasingly important role in shaping our business strategy and future growth. We are now looking for a Graduate Data Analyst to join our team and support data-led decision-making across the group. This is an exciting opportunity for a recent graduate looking to kick-start their career in data and analytics within a fast-paced, commercial environment. You will gain hands-on experience working with real business data, learning how insights directly impact performance, strategy, and growth The Role As a Apprentince Data Analyst, you will support the business by transforming data into meaningful insights that help drive performance across sales, recruitment, and operations. You'll be given full training and ongoing support, with the opportunity to learn on the job from experienced stakeholders across multiple departments. This role offers exposure to the full business, allowing you to develop both technical and commercial skills. Key responsibilities include: Supporting the collection, organisation, and analysis of data across multiple business functions Assisting in building and maintaining reports and dashboards using Excel Analysing trends and patterns to provide insights that support business decisions Working closely with different teams to understand their data needs and requirements Helping to improve data processes and reporting accuracy Maintaining clean, accurate, and up-to-date data across internal systems Presenting insights in a clear, concise, and easy-to-understand format Supporting senior stakeholders with data-driven recommendations What We're Looking For We are looking for someone with strong potential, a positive attitude, and a genuine interest in building a career in data. A recent graduate (or graduating soon), ideally in a numerical or analytical subject such as Maths, Economics, Business, Data Analytics, or similar Strong Excel skills, or a willingness and ability to develop them quickly A natural interest in data, numbers, and problem-solving High attention to detail and strong organisational skills Good communication skills and the ability to explain ideas clearly to non-technical stakeholders A proactive mindset with a willingness to learn and take ownership Ability to work in a fast-paced, deadline-driven environment What's in It for You? Competitive starting salary Structured training and continuous development Clear progression opportunities within a growing organisation Hands-on experience with real business data from day one Exposure to senior stakeholders and strategic decision-making Opportunity to build both technical and commercial skill sets A role where your work will have real impact and visibility Why Fawkes & Reece Regular team and company social events, including high achievers' trips Summer and Christmas parties Free fruit and breakfast (including Friday breakfast) Early finish every Friday Increasing annual leave with service Monthly prizes and recognition awards 4x salary life insurance 24/7 online doctor support Free wellness app with access to wellbeing initiatives If you're looking for a role where you'll be supported, challenged, and given real responsibility from day one, we'd love to hear from you. Apply now or get in touch with our Stephen in the talent Team to find out more.
Great starting basic salary of £35,000 - £37,000. Private healthcare/insurance. Bonus opportunities. If you're looking for Business Analyst jobs in London, and you're interested in working for one of the largest firms in the financial services sector, look no further - this equities trading company are seeking a Junior Business Analyst to join their growing team. Company profile - Financial Services In this Graduate Business Analyst job in London, you will be joining an independent Pan-European cash equities trading venue who have made a big name for themselves in the world of financial services. Based in the heart of London, they have increased competition in the European exchange market by introducing innovative ideas to exchange technology and lowering trading costs for market participants. Job description - Spanish Speaking Business Analyst (Trading Platform) In this Spanish speaking Business Analyst job in London, you will be gaining valuable experience within the operations departments, with plenty of exposure to client relationship management, too. Being a fairly young business there will be an array of different aspects to this role - including supporting the wider team with the day-to-day management and maintenance of the internal platform, being the first port of call for an exclusive client list and working closely with the wider internal teams. This multi-faceted role would be perfect for an analytical graduate eager to gain experience within a burgeoning financial services company. Please note: This role will have early starts on a rotation basis. You will often need to start work at 7am but you will be able to leave by 3pm that day. Key responsibilities - Spanish Speaking Business Analyst (Trading Platform) In this Spanish Speaking Analyst job in London, your responsibilities will include: Supporting the running and maintenance of our client's core platforms. Providing first-line support, answering phone calls and monitoring the help desk systems. Managing client requests and escalating them to the relevant teams. Conforming to and consistently improving best practices when managing client enquiries. Performing troubleshooting and collection of information for effective internal escalation. Maintaining and enhancing the knowledge base of relevant documentation. Working closely with the wider departments (Compliance, Surveillance and Sales to ensure operational efficiency is achieved across the business. Ensuring process maps are followed to reduce risk. Taking charge of process improvement, making sure that processes are streamlined and effective. Assessing operational functionality and capturing requirements for future development. Taking on extra responsibilities as and when required. Job requirements - Junior Business Analyst (Trading Platform) For this Finance Business Analyst job, we are looking for: A 2.1 in a STEM subject from a top-ranked university. Business level proficiency in Spanish Experience using Unix/Linux servers is desired. The ability to write SQL queries would be a real plus. Confident Excel users, VLookUps and Pivot tables are second nature to you! Excellent communication skills, both written and spoken. Attention to detail and highly numerate. An excellent team player with the ability to work on your own initiative. An interest in financial markets and the requirements to operate effectively in a regulatory environment. Benefits of the Job - Business Analyst (Trading Platform) Great starting basic salary of £35,000 - £37,000. Ideally located offices in the heart of London's city centre. A fantastic opportunity to work within a young business experiencing rapid growth. Flexible schedule. Private healthcare/insurance. Bonus opportunities. Looking for Junior Analyst jobs or Graduate Finance jobs in London and interested in working for a leading equity trading firm in the heart of the city? If you're an analytical graduate looking to break into finance, apply for this entry-level Analyst job in Compliance today. Give A Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.
Oct 07, 2025
Full time
Great starting basic salary of £35,000 - £37,000. Private healthcare/insurance. Bonus opportunities. If you're looking for Business Analyst jobs in London, and you're interested in working for one of the largest firms in the financial services sector, look no further - this equities trading company are seeking a Junior Business Analyst to join their growing team. Company profile - Financial Services In this Graduate Business Analyst job in London, you will be joining an independent Pan-European cash equities trading venue who have made a big name for themselves in the world of financial services. Based in the heart of London, they have increased competition in the European exchange market by introducing innovative ideas to exchange technology and lowering trading costs for market participants. Job description - Spanish Speaking Business Analyst (Trading Platform) In this Spanish speaking Business Analyst job in London, you will be gaining valuable experience within the operations departments, with plenty of exposure to client relationship management, too. Being a fairly young business there will be an array of different aspects to this role - including supporting the wider team with the day-to-day management and maintenance of the internal platform, being the first port of call for an exclusive client list and working closely with the wider internal teams. This multi-faceted role would be perfect for an analytical graduate eager to gain experience within a burgeoning financial services company. Please note: This role will have early starts on a rotation basis. You will often need to start work at 7am but you will be able to leave by 3pm that day. Key responsibilities - Spanish Speaking Business Analyst (Trading Platform) In this Spanish Speaking Analyst job in London, your responsibilities will include: Supporting the running and maintenance of our client's core platforms. Providing first-line support, answering phone calls and monitoring the help desk systems. Managing client requests and escalating them to the relevant teams. Conforming to and consistently improving best practices when managing client enquiries. Performing troubleshooting and collection of information for effective internal escalation. Maintaining and enhancing the knowledge base of relevant documentation. Working closely with the wider departments (Compliance, Surveillance and Sales to ensure operational efficiency is achieved across the business. Ensuring process maps are followed to reduce risk. Taking charge of process improvement, making sure that processes are streamlined and effective. Assessing operational functionality and capturing requirements for future development. Taking on extra responsibilities as and when required. Job requirements - Junior Business Analyst (Trading Platform) For this Finance Business Analyst job, we are looking for: A 2.1 in a STEM subject from a top-ranked university. Business level proficiency in Spanish Experience using Unix/Linux servers is desired. The ability to write SQL queries would be a real plus. Confident Excel users, VLookUps and Pivot tables are second nature to you! Excellent communication skills, both written and spoken. Attention to detail and highly numerate. An excellent team player with the ability to work on your own initiative. An interest in financial markets and the requirements to operate effectively in a regulatory environment. Benefits of the Job - Business Analyst (Trading Platform) Great starting basic salary of £35,000 - £37,000. Ideally located offices in the heart of London's city centre. A fantastic opportunity to work within a young business experiencing rapid growth. Flexible schedule. Private healthcare/insurance. Bonus opportunities. Looking for Junior Analyst jobs or Graduate Finance jobs in London and interested in working for a leading equity trading firm in the heart of the city? If you're an analytical graduate looking to break into finance, apply for this entry-level Analyst job in Compliance today. Give A Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.
Who are United Utilities? United Utilities is responsible for water and wastewater services in the North West of England. From we will undertake the largest investment in water and wastewater services in the North West in 100 years - that's more than £13 billion worth of projects. Now, more than ever, we need inspiring future talent to help make the North West stronger, greener, and healthier. Whatever area of our business your interests lie in, our 3-year graduate programme will give you first-class training and support, together with an in-depth understanding of your chosen business area - so that you can develop the skills you need to progress your career as you make a real contribution to the communities we serve. You might enter our scheme as a graduate, but one thing's for sure, before long you'll be heading into your next role as a technical, operational or people leader. Working in the North West means there's a lot of ground to cover. You could have the opportunity to work in the heart of the Lake District, or you could sample a taste of city life. As well as our main office in Warrington we also recruit for a variety of roles based across the North West; we have 575 wastewater treatment works and 96 water treatment works in areas from Crewe in Cheshire to Carlisle in Cumbria. Whichever scheme you join, you'll be at the heart of bringing innovation and positive change to the water industry. Ready to flow into your future with us? The Role Purpose This role offers real purpose. UU has committed to reducing water use in the North West by over 9% by 2030. There is growing demand on water across the country putting a strain on our ability to serve the demand in an environmentally sustainable way. This role will be central to understanding water use and how we as a company can reduce it. Development We are on target to have one million smart meters fitted by 2030 providing billions of meter reads a year. We have implemented our new Data and Analytics system (Azure with DataBricks) to help underpin our ability to leverage data. This means we need skilled data analysts to help us do cutting edge data analysis and provide operational intelligence to deliver water saving benefit at scale. Responsibility This is your chance to make a real impact taking on real world challenges. Analysts work with business stakeholders to understand and resolve issues. You will lead on exploring problems through data and tracking the effectiveness of solutions. The Water Demand team are at the heart of understanding how customers use water. To do that we need intelligent, driven and curious minds. Start living your future today! What will I be doing? Turning large sets of data into clear takeaways and actionable insights Support the business with insight to support making faster, better decisions Creating models and visualisations to support our strategies and daily operations. Finding ways to improve our services, making them more efficient and effective. Helping drive our digital transformation by using data to innovate and improve our processes. What do I need to be successful? We require our graduates to have a minimum 2:1 degree (or 2:2 with Masters degree) in any numerical discipline You will also need: To excel in problem solving with an investigative approach To be data driven (ideally with a good working knowledge of SQL) To be highly analytical and confident analysing data at scale To be a great communicator Additional Information Our recruitment process requires you to complete: An Online application form Online tests An in-person interview and presentation Please note that you must be available to attend an in-person recruitment stage during the period 17th November - 19th December We are an equal opportunity employer committed to creating a diverse environment. All qualified applicants will be considered without regard to race, ethnicity, religion, gender, sexual orientation, disability, or age. If you require any reasonable adjustments throughout your recruitment journey, please let us know. If you are offered a job with us, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any offer of employment with United Utilities will be subject to a satisfactory checking report from Disclosure and Barring Service/Disclosure Scotland. Application deadline: 13th October 2025 - please apply early as deadlines are subject to change Based on current immigration guidelines this role is not eligible for visa sponsorship
Oct 03, 2025
Full time
Who are United Utilities? United Utilities is responsible for water and wastewater services in the North West of England. From we will undertake the largest investment in water and wastewater services in the North West in 100 years - that's more than £13 billion worth of projects. Now, more than ever, we need inspiring future talent to help make the North West stronger, greener, and healthier. Whatever area of our business your interests lie in, our 3-year graduate programme will give you first-class training and support, together with an in-depth understanding of your chosen business area - so that you can develop the skills you need to progress your career as you make a real contribution to the communities we serve. You might enter our scheme as a graduate, but one thing's for sure, before long you'll be heading into your next role as a technical, operational or people leader. Working in the North West means there's a lot of ground to cover. You could have the opportunity to work in the heart of the Lake District, or you could sample a taste of city life. As well as our main office in Warrington we also recruit for a variety of roles based across the North West; we have 575 wastewater treatment works and 96 water treatment works in areas from Crewe in Cheshire to Carlisle in Cumbria. Whichever scheme you join, you'll be at the heart of bringing innovation and positive change to the water industry. Ready to flow into your future with us? The Role Purpose This role offers real purpose. UU has committed to reducing water use in the North West by over 9% by 2030. There is growing demand on water across the country putting a strain on our ability to serve the demand in an environmentally sustainable way. This role will be central to understanding water use and how we as a company can reduce it. Development We are on target to have one million smart meters fitted by 2030 providing billions of meter reads a year. We have implemented our new Data and Analytics system (Azure with DataBricks) to help underpin our ability to leverage data. This means we need skilled data analysts to help us do cutting edge data analysis and provide operational intelligence to deliver water saving benefit at scale. Responsibility This is your chance to make a real impact taking on real world challenges. Analysts work with business stakeholders to understand and resolve issues. You will lead on exploring problems through data and tracking the effectiveness of solutions. The Water Demand team are at the heart of understanding how customers use water. To do that we need intelligent, driven and curious minds. Start living your future today! What will I be doing? Turning large sets of data into clear takeaways and actionable insights Support the business with insight to support making faster, better decisions Creating models and visualisations to support our strategies and daily operations. Finding ways to improve our services, making them more efficient and effective. Helping drive our digital transformation by using data to innovate and improve our processes. What do I need to be successful? We require our graduates to have a minimum 2:1 degree (or 2:2 with Masters degree) in any numerical discipline You will also need: To excel in problem solving with an investigative approach To be data driven (ideally with a good working knowledge of SQL) To be highly analytical and confident analysing data at scale To be a great communicator Additional Information Our recruitment process requires you to complete: An Online application form Online tests An in-person interview and presentation Please note that you must be available to attend an in-person recruitment stage during the period 17th November - 19th December We are an equal opportunity employer committed to creating a diverse environment. All qualified applicants will be considered without regard to race, ethnicity, religion, gender, sexual orientation, disability, or age. If you require any reasonable adjustments throughout your recruitment journey, please let us know. If you are offered a job with us, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any offer of employment with United Utilities will be subject to a satisfactory checking report from Disclosure and Barring Service/Disclosure Scotland. Application deadline: 13th October 2025 - please apply early as deadlines are subject to change Based on current immigration guidelines this role is not eligible for visa sponsorship
Graduate Sales Support Engineer / Technical Sales Support Specialist Telford £30,000-£35,000 (Office Based) Monday-Friday About the Role My Client is seeking a driven and detail-oriented Sales Support Engineer to join our UK Service Sales Team. This role would suit a graduate looking for their first role or an experienced Technical Sales Support person/ Account Manager who has experience selling within engineering/technical environments. In this role, you will be the backbone of the company's sales operations - providing essential support that enables us to deliver excellent service to our customers, streamline processes, and drive profitable growth. You'll work closely with the Head of Service Sales, Operations, Business Development, and Marketing teams to ensure customers receive world-class support and solutions. What We're Looking For Engineering qualification or experience within a similar role for an engineering/technical sales business Experience using Microsoft Office programmes Ideally you will have experience using a CRM Strong analytical and organisational skills with a keen eye for detail. Ability to work collaboratively across multiple teams and departments. A proactive mindset with the ability to spot opportunities and drive improvements. Customer-focused with excellent communication skills. Experience in sales support, service sales, or business development is an advantage. Key Responsibilities As a Sales Support Engineer, you will: Develop and maintain individual customer profiles, including business models, values, and trading history. Prepare service history reports and installed base analyses for customer meetings. Monitor installed bases to identify new business opportunities, vessels, and installations. Classify customers and target new business opportunities in both service and new builds. Support sales initiatives to position my Client as the preferred solution in new projects. Collaborate with cross-functional teams (Operations, Market Communication, Technical Advisors, Service Agreements Manager) to deliver service excellence. Gather and structure market intelligence to support business development and growth strategies. Ensure the accuracy and quality of customer data within the CRM system. Contribute to marketing communication planning, research new channels, and benchmark against competitors. Assist in the creation and distribution of brochures, magazines, and customer materials. Monitor customer satisfaction, manage complaints, and support corrective actions. Track account performance and support long-term agreement negotiations. Continuously monitor competitor activities and adapt to new service offerings. What's On Offer The opportunity to be part of a market-leading global business. A dynamic role with exposure to multiple business areas. Professional growth and development opportunities. A collaborative and supportive team culture. Key Words: Technical Support Engineer, Sales Support Engineer, Customer Support Engineer, Graduate Engineer, Sales Support Specialist, Service Sales Executive, Sales Support & Market Intelligence Engineer, Customer Solutions Support Engineer, Sales Operations & Support Coordinator, Sales Operations Engineer, Technical Sales Support Specialist, Service Sales Analyst , Engineering Sales Coordinator, Business Development Support Engineer IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Sep 25, 2025
Full time
Graduate Sales Support Engineer / Technical Sales Support Specialist Telford £30,000-£35,000 (Office Based) Monday-Friday About the Role My Client is seeking a driven and detail-oriented Sales Support Engineer to join our UK Service Sales Team. This role would suit a graduate looking for their first role or an experienced Technical Sales Support person/ Account Manager who has experience selling within engineering/technical environments. In this role, you will be the backbone of the company's sales operations - providing essential support that enables us to deliver excellent service to our customers, streamline processes, and drive profitable growth. You'll work closely with the Head of Service Sales, Operations, Business Development, and Marketing teams to ensure customers receive world-class support and solutions. What We're Looking For Engineering qualification or experience within a similar role for an engineering/technical sales business Experience using Microsoft Office programmes Ideally you will have experience using a CRM Strong analytical and organisational skills with a keen eye for detail. Ability to work collaboratively across multiple teams and departments. A proactive mindset with the ability to spot opportunities and drive improvements. Customer-focused with excellent communication skills. Experience in sales support, service sales, or business development is an advantage. Key Responsibilities As a Sales Support Engineer, you will: Develop and maintain individual customer profiles, including business models, values, and trading history. Prepare service history reports and installed base analyses for customer meetings. Monitor installed bases to identify new business opportunities, vessels, and installations. Classify customers and target new business opportunities in both service and new builds. Support sales initiatives to position my Client as the preferred solution in new projects. Collaborate with cross-functional teams (Operations, Market Communication, Technical Advisors, Service Agreements Manager) to deliver service excellence. Gather and structure market intelligence to support business development and growth strategies. Ensure the accuracy and quality of customer data within the CRM system. Contribute to marketing communication planning, research new channels, and benchmark against competitors. Assist in the creation and distribution of brochures, magazines, and customer materials. Monitor customer satisfaction, manage complaints, and support corrective actions. Track account performance and support long-term agreement negotiations. Continuously monitor competitor activities and adapt to new service offerings. What's On Offer The opportunity to be part of a market-leading global business. A dynamic role with exposure to multiple business areas. Professional growth and development opportunities. A collaborative and supportive team culture. Key Words: Technical Support Engineer, Sales Support Engineer, Customer Support Engineer, Graduate Engineer, Sales Support Specialist, Service Sales Executive, Sales Support & Market Intelligence Engineer, Customer Solutions Support Engineer, Sales Operations & Support Coordinator, Sales Operations Engineer, Technical Sales Support Specialist, Service Sales Analyst , Engineering Sales Coordinator, Business Development Support Engineer IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Leatherhead Up to £25,000 Pension Parking Hybrid after training 22 days holiday Excellent opportunity, suited to a graduate looking for a professional career in IT support. Full training will be given. This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations Undertake training to ensure a high level of technical knowledge is maintained Communicate effectively with customers via telephone, email and in person Ensure ongoing communication and information is maintained with the customer Build and maintain strong client relationships Qualifications Educated to Degree level or equivalent Customer service experience. Strong attention to detail Excellent communication and interpersonal skills The ability to work independently and as part of a team A proactive and enthusiastic approach to work Good time management skills and the ability to prioritize tasks Proficiency in Microsoft Office (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas, including IT, Project Management, Cyber Security etc As you progress in your role, you will have opportunities to take on more responsibility and work on more complex projects.
Sep 23, 2025
Full time
Leatherhead Up to £25,000 Pension Parking Hybrid after training 22 days holiday Excellent opportunity, suited to a graduate looking for a professional career in IT support. Full training will be given. This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations Undertake training to ensure a high level of technical knowledge is maintained Communicate effectively with customers via telephone, email and in person Ensure ongoing communication and information is maintained with the customer Build and maintain strong client relationships Qualifications Educated to Degree level or equivalent Customer service experience. Strong attention to detail Excellent communication and interpersonal skills The ability to work independently and as part of a team A proactive and enthusiastic approach to work Good time management skills and the ability to prioritize tasks Proficiency in Microsoft Office (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas, including IT, Project Management, Cyber Security etc As you progress in your role, you will have opportunities to take on more responsibility and work on more complex projects.
