Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist/Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Basingstoke . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. The role will also involve Facilities Coordination, overseeing the commercial building's facilities and ensuring the building is being run to an excellent standard. Manning the reception desk and carrying out reception duties. Meet and greet internal and external customers to site. Issuing visitors passes and lanyards To issue and manage keys via the procedure on site. Ensure that keys are controlled correctly and carry out checks on site keys for the Facilities manager Assist the site team with ad hoc requests and reactive works. Assist the site technician with any works requested as and when necessary Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Provide high level of customer service of reception ensuring guests and staff are welcomed onto site with a warm welcome. Manage reception inbox, ensuring an eloquent and timely response. Carry out daily walk rounds ensuring the site is tidy and well maintain, be pro-active in reporting any issues or topping up supply levels. Sort and manage incoming and outgoing post. Arrange the relevant deliveries in a timely manner. Managing the meeting room bookings and ensuring the rooms are set up and arranged ahead of time. Support in making bookings where needed. Booking in visitors and guests onto site using the visiting system. Ensure visitors passes are accounted for and control the removal and addition or staff passes etc on the access control system Booking in visitors on the parking system. Help with events that take place and ensure subcontractors are working in accordance with their RAMs. Issuing out ATW and conducting DRA and BRR, ensure logbooks are up to date and that the other receptionist is carrying these works to CBRE policies. Ensuring all reactive jobs are logged on Si7 and closed out in a timely manner. Creating and issuing new passes for staff on site. Assist with completing reports which are submitted to the client. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Dec 11, 2025
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist/Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Basingstoke . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. The role will also involve Facilities Coordination, overseeing the commercial building's facilities and ensuring the building is being run to an excellent standard. Manning the reception desk and carrying out reception duties. Meet and greet internal and external customers to site. Issuing visitors passes and lanyards To issue and manage keys via the procedure on site. Ensure that keys are controlled correctly and carry out checks on site keys for the Facilities manager Assist the site team with ad hoc requests and reactive works. Assist the site technician with any works requested as and when necessary Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Provide high level of customer service of reception ensuring guests and staff are welcomed onto site with a warm welcome. Manage reception inbox, ensuring an eloquent and timely response. Carry out daily walk rounds ensuring the site is tidy and well maintain, be pro-active in reporting any issues or topping up supply levels. Sort and manage incoming and outgoing post. Arrange the relevant deliveries in a timely manner. Managing the meeting room bookings and ensuring the rooms are set up and arranged ahead of time. Support in making bookings where needed. Booking in visitors and guests onto site using the visiting system. Ensure visitors passes are accounted for and control the removal and addition or staff passes etc on the access control system Booking in visitors on the parking system. Help with events that take place and ensure subcontractors are working in accordance with their RAMs. Issuing out ATW and conducting DRA and BRR, ensure logbooks are up to date and that the other receptionist is carrying these works to CBRE policies. Ensuring all reactive jobs are logged on Si7 and closed out in a timely manner. Creating and issuing new passes for staff on site. Assist with completing reports which are submitted to the client. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Would you like to join an innovative company nominated by Forbes as one of the top 500 companies in the World to work for? We are looking for a Product Owner/ Product Specialist to join a Global medical technology leader that is reimagining digital solutions. This organisation is developing a connected, data-driven ecosystem that applies AI, augmented reality, computer vision, and live video collaboration to transform workflows in operating theatres and procedure rooms around the world. Their pioneering video and analytics platforms enable hospitals and clinical teams to capture, review, and learn from surgical procedures in real time. As these technologies continue to expand into new regions and interventional settings, the company is seeking a Principal Product Specialist / Agile Product Owner to help define and deliver the next phase of its innovation strategy. About the Position: In this pivotal role, you'll take ownership of the product roadmap and backlog, ensuring that each development step aligns with the company's strategic goals and the needs of clinicians and patients. You'll act as a bridge between business, engineering, and user experience teams; guiding product direction, defining priorities, and ensuring high-quality delivery in line with healthcare standards and regulations. This is a 6-month temporary-to-perm position (moving permanent mid-June 2026) To be considered for a position, you must be available to begin work within the next 6 weeks. Working Hours: Monday - Friday 08:30 - 17:00 - Hybrid working - Tues & Weds in Central London office in walking distance of Old Street and Angel stations. 35 - 45ph ( 68,000 - 87,000pa) Please note, for this role you do need a medical background. We do have other Product roles without industry requirements please contact for more information. Main duties to include: Setting the product vision, goals, and success measures in partnership with leadership. Managing and refining the product backlog, balancing clinical value, technical feasibility, and business outcomes. Leading Agile ceremonies and supporting teams through sprint planning, prioritisation, and release cycles. Gathering insights through user research, stakeholder interviews, and market analysis to inform future developments. Collaborating closely with engineering teams to deliver compliant, high-performance digital and embedded products. Supporting full lifecycle management - from concept and prototype to launch, feedback, and iteration. Building strong partnerships across global teams and ensuring clear communication throughout the product journey. This is a highly collaborative role that combines strategic thinking with hands-on execution and an understanding of clinical workflows. Essential Candidate Requirements: Experience as a Product Owner or Product Manager within B2B healthcare software or digitally connected medical devices. Familiarity with interventional or surgical workflows, including documentation systems and imaging environments. Proven ability to manage end-to-end product development - from ideation through to release and iteration. Strong background in user research, requirements gathering, and systems definition. Agile or Scrum certification, with hands-on experience leading cross-functional teams. Excellent communication, influencing, and stakeholder management skills. Degree in engineering, computer science, or a related technical discipline. Ability to work independently and collaboratively, with flexibility to be on-site in London as needed. Desirable experience: Knowledge of medical imaging systems, telehealth, or connected care platforms. Understanding of healthcare compliance, SaMD (Software as a Medical Device), or AI applications in medicine. Background in both software and embedded system environments. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Dec 11, 2025
Seasonal
Would you like to join an innovative company nominated by Forbes as one of the top 500 companies in the World to work for? We are looking for a Product Owner/ Product Specialist to join a Global medical technology leader that is reimagining digital solutions. This organisation is developing a connected, data-driven ecosystem that applies AI, augmented reality, computer vision, and live video collaboration to transform workflows in operating theatres and procedure rooms around the world. Their pioneering video and analytics platforms enable hospitals and clinical teams to capture, review, and learn from surgical procedures in real time. As these technologies continue to expand into new regions and interventional settings, the company is seeking a Principal Product Specialist / Agile Product Owner to help define and deliver the next phase of its innovation strategy. About the Position: In this pivotal role, you'll take ownership of the product roadmap and backlog, ensuring that each development step aligns with the company's strategic goals and the needs of clinicians and patients. You'll act as a bridge between business, engineering, and user experience teams; guiding product direction, defining priorities, and ensuring high-quality delivery in line with healthcare standards and regulations. This is a 6-month temporary-to-perm position (moving permanent mid-June 2026) To be considered for a position, you must be available to begin work within the next 6 weeks. Working Hours: Monday - Friday 08:30 - 17:00 - Hybrid working - Tues & Weds in Central London office in walking distance of Old Street and Angel stations. 35 - 45ph ( 68,000 - 87,000pa) Please note, for this role you do need a medical background. We do have other Product roles without industry requirements please contact for more information. Main duties to include: Setting the product vision, goals, and success measures in partnership with leadership. Managing and refining the product backlog, balancing clinical value, technical feasibility, and business outcomes. Leading Agile ceremonies and supporting teams through sprint planning, prioritisation, and release cycles. Gathering insights through user research, stakeholder interviews, and market analysis to inform future developments. Collaborating closely with engineering teams to deliver compliant, high-performance digital and embedded products. Supporting full lifecycle management - from concept and prototype to launch, feedback, and iteration. Building strong partnerships across global teams and ensuring clear communication throughout the product journey. This is a highly collaborative role that combines strategic thinking with hands-on execution and an understanding of clinical workflows. Essential Candidate Requirements: Experience as a Product Owner or Product Manager within B2B healthcare software or digitally connected medical devices. Familiarity with interventional or surgical workflows, including documentation systems and imaging environments. Proven ability to manage end-to-end product development - from ideation through to release and iteration. Strong background in user research, requirements gathering, and systems definition. Agile or Scrum certification, with hands-on experience leading cross-functional teams. Excellent communication, influencing, and stakeholder management skills. Degree in engineering, computer science, or a related technical discipline. Ability to work independently and collaboratively, with flexibility to be on-site in London as needed. Desirable experience: Knowledge of medical imaging systems, telehealth, or connected care platforms. Understanding of healthcare compliance, SaMD (Software as a Medical Device), or AI applications in medicine. Background in both software and embedded system environments. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
1st Line Team Leader 32,000 - 35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth, and technical excellence? If so, this could be your next move. The Role As 1st Line Team Leader, you will take ownership of a team of skilled engineers, guiding their performance, development, and day-to-day activities. You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This is a role where your technical knowledge and leadership skills will make a real impact both on the team and on the wider business. What You Will Be Doing Lead and Support the Team Manage, motivate, and mentor your 1st Line Engineers through regular 1-2-1s and coaching. Create a positive, collaborative environment where people can do their best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements across the service desk. Contribute to documentation and promote best practice across the team. Keep SLAs and KPIs on track, with a focus on customer satisfaction and efficiency. What We Are Looking For Proven experience as a 1st Line or Service Desk Team Leader , ideally within an MSP or similar environment. Strong technical background across Microsoft infrastructure (Windows OS, Office 365, Active Directory, Server OS). A calm, methodical approach to problem-solving and escalation management. Excellent communication skills and the confidence to engage with clients and colleagues at all levels. Experience working to SLAs and KPIs, with a focus on continuous improvement. Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential. Why Join? You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance. The company invests in training, development, and technology, giving you the tools and autonomy to lead your team effectively and keep growing yourself. Interested? Apply today or get in touch for a confidential chat we would love to tell you more about the team and what makes this opportunity stand out.
Dec 11, 2025
Full time
1st Line Team Leader 32,000 - 35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth, and technical excellence? If so, this could be your next move. The Role As 1st Line Team Leader, you will take ownership of a team of skilled engineers, guiding their performance, development, and day-to-day activities. You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This is a role where your technical knowledge and leadership skills will make a real impact both on the team and on the wider business. What You Will Be Doing Lead and Support the Team Manage, motivate, and mentor your 1st Line Engineers through regular 1-2-1s and coaching. Create a positive, collaborative environment where people can do their best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements across the service desk. Contribute to documentation and promote best practice across the team. Keep SLAs and KPIs on track, with a focus on customer satisfaction and efficiency. What We Are Looking For Proven experience as a 1st Line or Service Desk Team Leader , ideally within an MSP or similar environment. Strong technical background across Microsoft infrastructure (Windows OS, Office 365, Active Directory, Server OS). A calm, methodical approach to problem-solving and escalation management. Excellent communication skills and the confidence to engage with clients and colleagues at all levels. Experience working to SLAs and KPIs, with a focus on continuous improvement. Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential. Why Join? You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance. The company invests in training, development, and technology, giving you the tools and autonomy to lead your team effectively and keep growing yourself. Interested? Apply today or get in touch for a confidential chat we would love to tell you more about the team and what makes this opportunity stand out.
Progress towards an IT Manager Level Extensive Top Tier Manufacturing Technology €65k-€70k/Year + Benefits & Excellent Training and Upskilling Program Westmeath Location - 5 days on-site with more flexibility after passing probation My client is a global leader in the design and production of precision-engineered components and systems for the automotive, industrial, and healthcare sectors and they are now looking to speak with experienced IT Site Leads/System Admins keen to take over their Irish operations. This hands-on role is a combination between day-to-day support and projects with a focus on business continuity through automation. Your Role: This is a hands-on role requiring strong technical administration skills, ERP knowledge, and the ability to deliver IT services in line with business priorities. Maximising the use of ERP systems (NAV / Business Central), driving automation, ensuring data governance, building reports and dashboards, and actively scanning the market for new technology trends to recommend improvements. You will work as part of a global IT team, collaborating with other Systems Engineers and IT Managers across the worldwide operations to share best practice, align standards, and deliver group-wide initiatives. Configure, administer, and maintain Windows Server, Active Directory, VMware vSphere, Office 365 / Azure, and network services. Maintain storage, backup, and disaster recovery solutions, ensuring business continuity. Work with the Information Systems team to maximise the use of ERP systems (DELMIAWorks) by embedding ERP First processes, reducing reliance on spreadsheets, and improving user adoption. Identify and deliver automation opportunities across IT and business processes. Enforce data governance standards, ensuring accuracy, consistency, and compliance with GDPR and company policies. Build and maintain reports and dashboards (SQL, Power BI, or ERP-native tools) to support decision making across operations, finance, and sales. Provide IT support to Head Office and International users, ensuring incidents and requests are resolved within SLAs. Manage helpdesk tickets and escalate issues when necessary, maintaining clear communication with users. Apply ITIL-aligned service management practices for Incident, Change, and Problem Management. Ensure compliance with GDPR, data protection, and internal IT governance policies. Test and maintain contingency and disaster recovery plans. Manage, train, and mentor a small IT team, supporting career development. Work as part of the global IT team, sharing expertise and aligning practices across the wider group. Build strong vendor relationships, managing contracts, budgets, and escalations. Stay abreast of emerging technologies and market trends, proactively recommending new tools, systems, and practices to improve efficiency and resilience. Collaborate with business leaders to align IT initiatives with strategic objectives and growth plans. Your Experience: Honours degree in Computer Science, Engineering, or related field. 5+ years experience in system administration / IT management in a fast-paced organisation (bonus if coming from a manufacturing environment) Proven skills in Windows Server, Active Directory, VMware vSphere, Microsoft 365 / Azure. Strong knowledge of business processes and ERP Applications. Experience with databases, reporting tools, and Power BI. Knowledge of networking, firewalls, and surveillance systems. Experience with data governance, automation tools, and process standardisation. Microsoft Server and VMware certifications - nice to have ITIL Certified - nice to have Problem solver with the ability to balance firefighting with strategic delivery. Avid technologist, always curious about new tools, trends, and innovations. Strong communication skills, able to translate complex IT topics into clear business value. Customer-service mindset with excellent prioritisation and project management skills. Strong leadership and mentoring abilities. Please APPLY directly or contact me on (url removed) / (phone number removed) for further details.
Dec 11, 2025
Full time
Progress towards an IT Manager Level Extensive Top Tier Manufacturing Technology €65k-€70k/Year + Benefits & Excellent Training and Upskilling Program Westmeath Location - 5 days on-site with more flexibility after passing probation My client is a global leader in the design and production of precision-engineered components and systems for the automotive, industrial, and healthcare sectors and they are now looking to speak with experienced IT Site Leads/System Admins keen to take over their Irish operations. This hands-on role is a combination between day-to-day support and projects with a focus on business continuity through automation. Your Role: This is a hands-on role requiring strong technical administration skills, ERP knowledge, and the ability to deliver IT services in line with business priorities. Maximising the use of ERP systems (NAV / Business Central), driving automation, ensuring data governance, building reports and dashboards, and actively scanning the market for new technology trends to recommend improvements. You will work as part of a global IT team, collaborating with other Systems Engineers and IT Managers across the worldwide operations to share best practice, align standards, and deliver group-wide initiatives. Configure, administer, and maintain Windows Server, Active Directory, VMware vSphere, Office 365 / Azure, and network services. Maintain storage, backup, and disaster recovery solutions, ensuring business continuity. Work with the Information Systems team to maximise the use of ERP systems (DELMIAWorks) by embedding ERP First processes, reducing reliance on spreadsheets, and improving user adoption. Identify and deliver automation opportunities across IT and business processes. Enforce data governance standards, ensuring accuracy, consistency, and compliance with GDPR and company policies. Build and maintain reports and dashboards (SQL, Power BI, or ERP-native tools) to support decision making across operations, finance, and sales. Provide IT support to Head Office and International users, ensuring incidents and requests are resolved within SLAs. Manage helpdesk tickets and escalate issues when necessary, maintaining clear communication with users. Apply ITIL-aligned service management practices for Incident, Change, and Problem Management. Ensure compliance with GDPR, data protection, and internal IT governance policies. Test and maintain contingency and disaster recovery plans. Manage, train, and mentor a small IT team, supporting career development. Work as part of the global IT team, sharing expertise and aligning practices across the wider group. Build strong vendor relationships, managing contracts, budgets, and escalations. Stay abreast of emerging technologies and market trends, proactively recommending new tools, systems, and practices to improve efficiency and resilience. Collaborate with business leaders to align IT initiatives with strategic objectives and growth plans. Your Experience: Honours degree in Computer Science, Engineering, or related field. 5+ years experience in system administration / IT management in a fast-paced organisation (bonus if coming from a manufacturing environment) Proven skills in Windows Server, Active Directory, VMware vSphere, Microsoft 365 / Azure. Strong knowledge of business processes and ERP Applications. Experience with databases, reporting tools, and Power BI. Knowledge of networking, firewalls, and surveillance systems. Experience with data governance, automation tools, and process standardisation. Microsoft Server and VMware certifications - nice to have ITIL Certified - nice to have Problem solver with the ability to balance firefighting with strategic delivery. Avid technologist, always curious about new tools, trends, and innovations. Strong communication skills, able to translate complex IT topics into clear business value. Customer-service mindset with excellent prioritisation and project management skills. Strong leadership and mentoring abilities. Please APPLY directly or contact me on (url removed) / (phone number removed) for further details.
Your new company Our client is a leading investment management firm that operates on a global scale. They are a high performing business with an impressive global HQ in London. They are hiring a Facilities Manager to join their team on a permanent basis and lead on the delivery of high-quality services for their high-end corporate offices. Your new role As Facilities Manager, you will ensure the effective operation and high-quality environment of our clients' headquarters. You will: Lead the facilities team, including day-to-day direction, workload planning, development, and cover during absences. Manage space and occupancy across a multi-floor London office, including desk moves for existing staff and new joiners, restacks, expansion planning, and seating coordination. Deliver small-scale projects such as office adjustments, fit-outs, and refurbishments, and overseeing landlord-led works to ensure standards are met. Support ESG reporting by collecting data to meet internal and regulatory requirements. Oversee planned and reactive maintenance across all building systems and ensuring statutory compliance, accurate record-keeping, and regular health and safety checks. Manage vendor relationships, monitoring performance, reviewing KPIs, negotiating renewals, and controlling costs. Coordinate with IT on connectivity, AV support, trading floor resilience, infrastructure upgrades, and acting as the FM contact during outages or incidents. Support staff with daily requests, managing shared spaces, and assisting with internal events and visitor hosting. Manage out-of-hours responsibilities, including urgent callouts, weekend works, and unplanned escalations. Act as the primary contact for senior leadership on facilities matters, providing updates on occupancy, vendor performance, and ongoing projects. Support security oversight, including building access policies and incident management. What you'll need to succeed To succeed in this role, you will require a proven track record in delivering facilities services within a high-end corporate office environment, ideally within financial services. You will also require: 5+ years experience in facilities and workplace operations within a high-end corporate office environment. Strong understanding of building operations, maintenance, compliance, and health and safety. Proven experience managing and developing facilities teams. Skilled in managing contractors, vendors, and service providers. Strong organisational and communication abilities, with confidence prioritising in a fast-paced setting. Comfortable engaging senior stakeholders and handling occasional out-of-hours issues. Competent with workplace systems and standard office software. What you'll get in return When successful in securing this role, you will receive a permanent contract with a high-performing, global investment management firm. You will also receive: 60,000 - 70,000 starting salary (depending on experience) Annual bonus Competitive pension contributions 25 days leave + bank holidays (option to buy & sell days too) Various other competitive company benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 10, 2025
Full time
Your new company Our client is a leading investment management firm that operates on a global scale. They are a high performing business with an impressive global HQ in London. They are hiring a Facilities Manager to join their team on a permanent basis and lead on the delivery of high-quality services for their high-end corporate offices. Your new role As Facilities Manager, you will ensure the effective operation and high-quality environment of our clients' headquarters. You will: Lead the facilities team, including day-to-day direction, workload planning, development, and cover during absences. Manage space and occupancy across a multi-floor London office, including desk moves for existing staff and new joiners, restacks, expansion planning, and seating coordination. Deliver small-scale projects such as office adjustments, fit-outs, and refurbishments, and overseeing landlord-led works to ensure standards are met. Support ESG reporting by collecting data to meet internal and regulatory requirements. Oversee planned and reactive maintenance across all building systems and ensuring statutory compliance, accurate record-keeping, and regular health and safety checks. Manage vendor relationships, monitoring performance, reviewing KPIs, negotiating renewals, and controlling costs. Coordinate with IT on connectivity, AV support, trading floor resilience, infrastructure upgrades, and acting as the FM contact during outages or incidents. Support staff with daily requests, managing shared spaces, and assisting with internal events and visitor hosting. Manage out-of-hours responsibilities, including urgent callouts, weekend works, and unplanned escalations. Act as the primary contact for senior leadership on facilities matters, providing updates on occupancy, vendor performance, and ongoing projects. Support security oversight, including building access policies and incident management. What you'll need to succeed To succeed in this role, you will require a proven track record in delivering facilities services within a high-end corporate office environment, ideally within financial services. You will also require: 5+ years experience in facilities and workplace operations within a high-end corporate office environment. Strong understanding of building operations, maintenance, compliance, and health and safety. Proven experience managing and developing facilities teams. Skilled in managing contractors, vendors, and service providers. Strong organisational and communication abilities, with confidence prioritising in a fast-paced setting. Comfortable engaging senior stakeholders and handling occasional out-of-hours issues. Competent with workplace systems and standard office software. What you'll get in return When successful in securing this role, you will receive a permanent contract with a high-performing, global investment management firm. You will also receive: 60,000 - 70,000 starting salary (depending on experience) Annual bonus Competitive pension contributions 25 days leave + bank holidays (option to buy & sell days too) Various other competitive company benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Borehamwood. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team.
Dec 10, 2025
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Borehamwood. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team.
Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP), supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you ll be doing Leading, coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong relationships with clients and acting as a trusted point of contact What We re looking for Previous MSP experience you ll understand the pace, priorities, and client demands of the MSP world Strong people leadership skills with a values-driven approach Experience with Microsoft 365 and The ConnectWise Suite (Manage, Automate, etc.) Someone who thrives on building teams, improving processes, and delivering excellent client service Why Join My Client? Be part of a growing MSP with a reputation built on long-term client partnerships A leadership role with real influence and visibility Supportive, close-knit culture where face-to-face collaboration matters Competitive salary (£50k+ depending on experience) Pool car available for client visits If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Integral Recruitment is acting as an employment agency in regard to this advertisement.
Dec 10, 2025
Full time
Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP), supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you ll be doing Leading, coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong relationships with clients and acting as a trusted point of contact What We re looking for Previous MSP experience you ll understand the pace, priorities, and client demands of the MSP world Strong people leadership skills with a values-driven approach Experience with Microsoft 365 and The ConnectWise Suite (Manage, Automate, etc.) Someone who thrives on building teams, improving processes, and delivering excellent client service Why Join My Client? Be part of a growing MSP with a reputation built on long-term client partnerships A leadership role with real influence and visibility Supportive, close-knit culture where face-to-face collaboration matters Competitive salary (£50k+ depending on experience) Pool car available for client visits If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Integral Recruitment is acting as an employment agency in regard to this advertisement.
Infrastructure Support Manager Remote/Hybrid options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Dec 10, 2025
Full time
Infrastructure Support Manager Remote/Hybrid options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior Recruitment Consultant/BDM - Construction Sector Join our team and experience a culture where you'll be challenged to grow, empowered to lead, and supported to perform at your best. Randstad are a global leader in the world of HR services, and have a vision to be the world's most equitable and specialized talent company.We specialise in Operational, Professional, Digital, and Enterprise talent solutions. Through our 'partner for talent' global strategy we aim to offer the best service and partner with clients and candidates. Our employee value proposition 'together we grow' details our commitment to every member of the Randstad team. We believe in equitable opportunities for all and provide a transparent and competitive compensation structure that rewards your contributions. With Randstad, you'll be part of something bigger, making a lasting impact on both our clients and the individuals we connect with. Together, we'll unlock your potential and build a brighter future for everyone. Do you have recruitment experience? Are you looking for your next career move with a fantastic, uncapped earning potential? If so, this is a fantastic opportunity working with one of the market leaders in the recruitment industry! Our construction team are recruiting for a Senior Recruitment Consultant or Business Development Manager for their Whiteley based business. You will inherit and play a key part of growing and establishing your own facilities maintenance desk, working with a large amount of PSLs and key clients in the south west region On the client side you can expect to: Generate old/new client relationships through business development and sales calls Manage current relationships within the business Grow existing client accounts by identifying further sales opportunities Interact with clients to assist them with their recruitment needs Meet with client face 2 face on a weekly basis On the candidate side you can expect to: Source candidates matched against pre-qualified specifications for your clients Write and tailor advertisements specific to your clients needs Conduct searches via: our database, incoming applications, job boards and various online tools Build your own network of talented candidates to present to market Balancing these two fundamental areas of recruitment are key to you being the bridge between the best clients and their next best hires. What we offer? Uncapped earning potential strong commission structure L&D Training The latest recruitment technology and tools LinkedIn recruiter licence Share Purchase Scheme Flexible working Discounts off your favourite high street retailers and lots more If you are interested in this position please apply now or get in touch with Sam Badger We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Dec 10, 2025
Full time
Senior Recruitment Consultant/BDM - Construction Sector Join our team and experience a culture where you'll be challenged to grow, empowered to lead, and supported to perform at your best. Randstad are a global leader in the world of HR services, and have a vision to be the world's most equitable and specialized talent company.We specialise in Operational, Professional, Digital, and Enterprise talent solutions. Through our 'partner for talent' global strategy we aim to offer the best service and partner with clients and candidates. Our employee value proposition 'together we grow' details our commitment to every member of the Randstad team. We believe in equitable opportunities for all and provide a transparent and competitive compensation structure that rewards your contributions. With Randstad, you'll be part of something bigger, making a lasting impact on both our clients and the individuals we connect with. Together, we'll unlock your potential and build a brighter future for everyone. Do you have recruitment experience? Are you looking for your next career move with a fantastic, uncapped earning potential? If so, this is a fantastic opportunity working with one of the market leaders in the recruitment industry! Our construction team are recruiting for a Senior Recruitment Consultant or Business Development Manager for their Whiteley based business. You will inherit and play a key part of growing and establishing your own facilities maintenance desk, working with a large amount of PSLs and key clients in the south west region On the client side you can expect to: Generate old/new client relationships through business development and sales calls Manage current relationships within the business Grow existing client accounts by identifying further sales opportunities Interact with clients to assist them with their recruitment needs Meet with client face 2 face on a weekly basis On the candidate side you can expect to: Source candidates matched against pre-qualified specifications for your clients Write and tailor advertisements specific to your clients needs Conduct searches via: our database, incoming applications, job boards and various online tools Build your own network of talented candidates to present to market Balancing these two fundamental areas of recruitment are key to you being the bridge between the best clients and their next best hires. What we offer? Uncapped earning potential strong commission structure L&D Training The latest recruitment technology and tools LinkedIn recruiter licence Share Purchase Scheme Flexible working Discounts off your favourite high street retailers and lots more If you are interested in this position please apply now or get in touch with Sam Badger We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
We are working with a leading provider in the plant hire and construction support services industry, who are seeking an experienced professional to step into the role of Workshop Manager covering multiple workshops around the Weston Super Mare area. This position plays a key role in leading and managing workshop operations across multiple depots, with responsibility for teams of supervisors, fitters, and wash bay valets. You will oversee day-to-day performance, ensure safety and compliance standards are met, and deliver efficient turnaround of plant equipment. The successful candidate will be a strong leader with the ability to drive operational improvements, consistency, and quality, ultimately helping to maximise equipment uptime and support business-wide efficiency. Workshop Plant Manager Job Overview Oversee daily workshop operations with Supervisors, ensuring timely and high-quality maintenance and repairs. Implement standardised procedures to ensure consistent efficiency and reliability across all workshops. Plan and manage preventative maintenance schedules to minimise downtime and maximise fleet reliability. Liaise with the Hire Desk to align workshop readiness with bookings and delivery schedules. Lead and manage workshop teams, ensuring effective delivery of maintenance, inspections, and repairs. Ensure accurate diagnosis, reporting, and timely repair of all equipment damage. Maintain up-to-date safety inspections, certifications, and compliance with regulations and best practices. Manage parts inventory efficiently to balance availability and cost. Motivate and develop a high-performing technical team through training, reviews, and career planning. Coordinate staffing, workload, and resources effectively. Promote a culture of accountability, safety, and continuous improvement. Monitor plant maintenance budgets, identifying cost-saving opportunities. Ensure all chargeable damage is accurately recorded and processed in line with procedures. Deliver professional, efficient, and safe service to all customers. Act as a point of escalation for service-related issues, maintaining strong internal and external relationships. Work collaboratively with Hire Desk and Sales teams to meet customer needs. Define and track KPIs to measure reliability, efficiency, and operational performance. Continuously optimise processes, standards, and resources to drive operational excellence. Workshop Plant Manager Job Requirements Comfortable working in a fast-paced, dynamic environment. Proven experience managing multiple workshops within the plant industry. Strong technical knowledge of plant equipment and telematics systems. Excellent leadership, coaching, and team management abilities. Effective communicator with strong customer service skills. Proficient in Microsoft Office applications. Highly detail-oriented with strong problem-solving skills. Proactive, positive, and solution-focused approach. Exceptional time management and organisational skills. Sound understanding of health and safety legislation and best practices. Willingness and ability to travel between workshop locations as required. Workshop Plant Manager Salary & Benefits Monday-Friday (42.5-hour week) £45,000-£55,000 salary dependant on experience Company vehicle Enhanced annual leave entitlement, increasing with length of service Workplace Pension Refer a friend scheme Employee Assistance program Wellbeing support Annual employee satisfaction survey Discounted gift card scheme - Saving up to 15% on a huge range of physical and digital gift card from big name retailers. Paid volunteer days to support our community team and our chosen charities Paid volunteer days for registered individuals within any Government supported roles (e.g., Reservists). Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. JBRP1_UKTJ
Dec 10, 2025
Full time
We are working with a leading provider in the plant hire and construction support services industry, who are seeking an experienced professional to step into the role of Workshop Manager covering multiple workshops around the Weston Super Mare area. This position plays a key role in leading and managing workshop operations across multiple depots, with responsibility for teams of supervisors, fitters, and wash bay valets. You will oversee day-to-day performance, ensure safety and compliance standards are met, and deliver efficient turnaround of plant equipment. The successful candidate will be a strong leader with the ability to drive operational improvements, consistency, and quality, ultimately helping to maximise equipment uptime and support business-wide efficiency. Workshop Plant Manager Job Overview Oversee daily workshop operations with Supervisors, ensuring timely and high-quality maintenance and repairs. Implement standardised procedures to ensure consistent efficiency and reliability across all workshops. Plan and manage preventative maintenance schedules to minimise downtime and maximise fleet reliability. Liaise with the Hire Desk to align workshop readiness with bookings and delivery schedules. Lead and manage workshop teams, ensuring effective delivery of maintenance, inspections, and repairs. Ensure accurate diagnosis, reporting, and timely repair of all equipment damage. Maintain up-to-date safety inspections, certifications, and compliance with regulations and best practices. Manage parts inventory efficiently to balance availability and cost. Motivate and develop a high-performing technical team through training, reviews, and career planning. Coordinate staffing, workload, and resources effectively. Promote a culture of accountability, safety, and continuous improvement. Monitor plant maintenance budgets, identifying cost-saving opportunities. Ensure all chargeable damage is accurately recorded and processed in line with procedures. Deliver professional, efficient, and safe service to all customers. Act as a point of escalation for service-related issues, maintaining strong internal and external relationships. Work collaboratively with Hire Desk and Sales teams to meet customer needs. Define and track KPIs to measure reliability, efficiency, and operational performance. Continuously optimise processes, standards, and resources to drive operational excellence. Workshop Plant Manager Job Requirements Comfortable working in a fast-paced, dynamic environment. Proven experience managing multiple workshops within the plant industry. Strong technical knowledge of plant equipment and telematics systems. Excellent leadership, coaching, and team management abilities. Effective communicator with strong customer service skills. Proficient in Microsoft Office applications. Highly detail-oriented with strong problem-solving skills. Proactive, positive, and solution-focused approach. Exceptional time management and organisational skills. Sound understanding of health and safety legislation and best practices. Willingness and ability to travel between workshop locations as required. Workshop Plant Manager Salary & Benefits Monday-Friday (42.5-hour week) £45,000-£55,000 salary dependant on experience Company vehicle Enhanced annual leave entitlement, increasing with length of service Workplace Pension Refer a friend scheme Employee Assistance program Wellbeing support Annual employee satisfaction survey Discounted gift card scheme - Saving up to 15% on a huge range of physical and digital gift card from big name retailers. Paid volunteer days to support our community team and our chosen charities Paid volunteer days for registered individuals within any Government supported roles (e.g., Reservists). Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. JBRP1_UKTJ
Helpdesk Advisor - 12-Month FTC Location: Beeston, Nottingham Company: CBRE Global Workplace Solutions About Us CBRE is the global leader in real estate services, operating in 48 countries with over 70,000 employees. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. The Role We are seeking a Helpdesk Advisor to join our team on a 6-month fixed-term contract. In this role, you will provide exceptional customer service and business support, ensuring smooth operations and contributing to the success of our facilities management services. Key Responsibilities Act as the key user of the CAFM system, managing PPM records, reactive tasks, and reporting. Respond promptly to calls and emails, ensuring accurate prioritisation and assignment of reactive requests. Maintain clear communication between the Facilities Team and end users throughout job lifecycles. Liaise with engineers and managers to uphold service quality. Review subcontractor performance and provide feedback. Identify and implement innovations to enhance contract performance. Assist with timesheets, expenses, and monthly reporting when required. Log hazards and customer feedback on the QHSE Management Portal. Support financial processes such as obtaining supplier quotes and updating performance portals. What We're Looking For Highly organised with strong attention to detail. Logical and structured approach to work. Confident and assertive communicator. Persistent in following tasks through to resolution. Customer-focused and team-oriented. Why Join Us? At CBRE, we promote a culture of growth and collaboration. You'll have access to training opportunities and the chance to work with a global leader in real estate services. Apply Today! If you're ready to bring your skills to a dynamic team and make an impact, we'd love to hear from you.
Dec 10, 2025
Full time
Helpdesk Advisor - 12-Month FTC Location: Beeston, Nottingham Company: CBRE Global Workplace Solutions About Us CBRE is the global leader in real estate services, operating in 48 countries with over 70,000 employees. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. The Role We are seeking a Helpdesk Advisor to join our team on a 6-month fixed-term contract. In this role, you will provide exceptional customer service and business support, ensuring smooth operations and contributing to the success of our facilities management services. Key Responsibilities Act as the key user of the CAFM system, managing PPM records, reactive tasks, and reporting. Respond promptly to calls and emails, ensuring accurate prioritisation and assignment of reactive requests. Maintain clear communication between the Facilities Team and end users throughout job lifecycles. Liaise with engineers and managers to uphold service quality. Review subcontractor performance and provide feedback. Identify and implement innovations to enhance contract performance. Assist with timesheets, expenses, and monthly reporting when required. Log hazards and customer feedback on the QHSE Management Portal. Support financial processes such as obtaining supplier quotes and updating performance portals. What We're Looking For Highly organised with strong attention to detail. Logical and structured approach to work. Confident and assertive communicator. Persistent in following tasks through to resolution. Customer-focused and team-oriented. Why Join Us? At CBRE, we promote a culture of growth and collaboration. You'll have access to training opportunities and the chance to work with a global leader in real estate services. Apply Today! If you're ready to bring your skills to a dynamic team and make an impact, we'd love to hear from you.
Head of Temporary & Interim Recruitment Professional Services Location: Nottingham East Midlands Company: Leading Midlands Professional Services Business A well-established and highly regarded professional services organisation in Nottingham is seeking a Head of Temporary & Interim Recruitment to lead and develop a brand-new specialist division. Known throughout the Midlands for strong client partnerships, consistent delivery, and long-standing market presence, the business is expanding its offering to enhance its recruitment capability. The Role This is a warm opportunity where the successful candidate will benefit from existing company relationships, an established professional services network, and a proven permanent recruitment brand. The Temporary & Interim division will complement existing services, adding value to a broad portfolio of clients across both the private and public sectors. The role involves full ownership of building, managing, and scaling the division setting strategy, shaping processes, growing the desk, and hiring and leading a specialist team. Candidate Requirements This position is ideal for: An experienced Senior Recruitment Consultant seeking promotion into leadership, supported by warm relationships and an established brand; or A Recruitment Manager / Team Leader who wants to specialise in temporary or interim recruitment, or who already has experience in this market and is looking for more autonomy, strategy, and scope. Key Responsibilities Establish and lead a new Temporary & Interim division from existing permanent relationships Leverage existing private and public sector client relationships to rapidly grow the function Develop new business opportunities across the Midlands Build, mentor, and manage a specialist team Collaborate with senior leadership on divisional strategy and growth plans Skills & Experience Track record of success within the professional services recruitment, ideally in temporary or interim markets Strong commercial acumen and relationship-building skills Experience managing or mentoring consultants, or clear leadership potential Ability to grow a desk through both warm and new business channels Ambition, initiative, and confidence in building a function from the ground up Whats on Offer A new opportunity to lead and build a division with warm clients and an established network Access to a strong portfolio of private and public sector clients Competitive salary, leadership bonuses, and benefits Supportive, collaborative culture with genuine progression Nottingham-based role with hybrid working options If youre interested in this role but your experience doesnt align exactly with every part of the job description, we encourage you to connect with Michelle Waterworth on linked in , and follow Michelle Waterworth Recruitment as you can be kept up to date with recruitment news and other roles that maybe a more perfect fit JBRP1_UKTJ
Dec 09, 2025
Full time
Head of Temporary & Interim Recruitment Professional Services Location: Nottingham East Midlands Company: Leading Midlands Professional Services Business A well-established and highly regarded professional services organisation in Nottingham is seeking a Head of Temporary & Interim Recruitment to lead and develop a brand-new specialist division. Known throughout the Midlands for strong client partnerships, consistent delivery, and long-standing market presence, the business is expanding its offering to enhance its recruitment capability. The Role This is a warm opportunity where the successful candidate will benefit from existing company relationships, an established professional services network, and a proven permanent recruitment brand. The Temporary & Interim division will complement existing services, adding value to a broad portfolio of clients across both the private and public sectors. The role involves full ownership of building, managing, and scaling the division setting strategy, shaping processes, growing the desk, and hiring and leading a specialist team. Candidate Requirements This position is ideal for: An experienced Senior Recruitment Consultant seeking promotion into leadership, supported by warm relationships and an established brand; or A Recruitment Manager / Team Leader who wants to specialise in temporary or interim recruitment, or who already has experience in this market and is looking for more autonomy, strategy, and scope. Key Responsibilities Establish and lead a new Temporary & Interim division from existing permanent relationships Leverage existing private and public sector client relationships to rapidly grow the function Develop new business opportunities across the Midlands Build, mentor, and manage a specialist team Collaborate with senior leadership on divisional strategy and growth plans Skills & Experience Track record of success within the professional services recruitment, ideally in temporary or interim markets Strong commercial acumen and relationship-building skills Experience managing or mentoring consultants, or clear leadership potential Ability to grow a desk through both warm and new business channels Ambition, initiative, and confidence in building a function from the ground up Whats on Offer A new opportunity to lead and build a division with warm clients and an established network Access to a strong portfolio of private and public sector clients Competitive salary, leadership bonuses, and benefits Supportive, collaborative culture with genuine progression Nottingham-based role with hybrid working options If youre interested in this role but your experience doesnt align exactly with every part of the job description, we encourage you to connect with Michelle Waterworth on linked in , and follow Michelle Waterworth Recruitment as you can be kept up to date with recruitment news and other roles that maybe a more perfect fit JBRP1_UKTJ
Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3 6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Managerwith a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely with our Service Desk, Projects and Account Management teams to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse, and respond to alerts from client security platforms (MDR/XDR, SentinelOne, Huntress, Fortinet, Mimecast, Avanan, Defender) to ensure rapid threat mitigation. Conduct vulnerability assessments, risk analyses and security audits across client environments, providing actionable recommendations and remediation guidance. Implement and maintain security hardening across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation workflows, ensuring systems remain secure by design. Maintain and improve Standard Operating Procedures (SOPs) for security operations, ensuring knowledge is shared across the team for rapid incident handling. Provide mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager Key Skills & Experience: Proven experience in a 3rd Line / Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments. Strong knowledge of Microsoft technologies (Azure, Microsoft 365, SharePoint, Intune/Entra) with a focus on security configuration, hardening and monitoring. In-depth understanding of networking, firewalls, VPNs, Windows Server, Active Directory and hybrid cloud security architectures. Hands-on experience with endpoint protection, EDR/MDR/XDR platforms, email security, RMM tools, and centralised monitoring systems. Familiarity with security frameworks and compliance standards, including Cyber Essentials, Cyber Essentials Plus, ISO27001, NIST, and GDPR requirements. Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation. Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft Certified: Azure Administrator / Solutions Expert CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company: Be part of a technically strong, supportive and collaborative security-conscious team in central London. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration
Dec 09, 2025
Full time
Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3 6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Managerwith a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely with our Service Desk, Projects and Account Management teams to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse, and respond to alerts from client security platforms (MDR/XDR, SentinelOne, Huntress, Fortinet, Mimecast, Avanan, Defender) to ensure rapid threat mitigation. Conduct vulnerability assessments, risk analyses and security audits across client environments, providing actionable recommendations and remediation guidance. Implement and maintain security hardening across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation workflows, ensuring systems remain secure by design. Maintain and improve Standard Operating Procedures (SOPs) for security operations, ensuring knowledge is shared across the team for rapid incident handling. Provide mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager Key Skills & Experience: Proven experience in a 3rd Line / Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments. Strong knowledge of Microsoft technologies (Azure, Microsoft 365, SharePoint, Intune/Entra) with a focus on security configuration, hardening and monitoring. In-depth understanding of networking, firewalls, VPNs, Windows Server, Active Directory and hybrid cloud security architectures. Hands-on experience with endpoint protection, EDR/MDR/XDR platforms, email security, RMM tools, and centralised monitoring systems. Familiarity with security frameworks and compliance standards, including Cyber Essentials, Cyber Essentials Plus, ISO27001, NIST, and GDPR requirements. Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation. Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft Certified: Azure Administrator / Solutions Expert CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company: Be part of a technically strong, supportive and collaborative security-conscious team in central London. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration
Managing Recruitment Consultant - Finance Glasgow City Centre 35,000 - 45,000 + Car Allowance & Uncapped Commission (Earn up to 40%) Search is one of the UK's leading recruitment organisations, with revenue exceeding 220 million and highly profitable operations across the UK. With significant backing from our private equity partners, H2, we are embarking on a market-changing investment plan. As part of this growth strategy, we are looking for an exceptional Manager to drive success within our Finance team in Glasgow. We're passionate about empowering our people to succeed. Whether through personalised development plans, performance-driven incentives, or initiatives that support balance and wellbeing, we create an environment where our leaders can thrive and build long-term, successful teams. Leading the team as a Billing Manager, you will harness autonomy in shaping and developing your team, with the financial backing and support to build and attract a team aligned with your vision. If you are an experienced Finance Consultant looking to step into management, or already leading a team and are seeking a new challenge with a "seat at the table" where your ideas are truly listened to, we invite you to get in touch. Why Join Us? Competitive base salary and car allowance, with uncapped commission The opportunity to lead, grow, and shape the Finance recruitment team. Tailored leadership development and structured progression within a private equity-backed organisation A collaborative, high-performance culture where your success is recognised and rewarded. Exceptional incentives and rewards, from national recognition events to European trips for top performers. Full back-office and marketing support to help drive your success. FlexHoliday - buy and sell up to 5 days of annual leave via our salary sacrifice scheme. Tusker EV car benefit scheme for a sustainable commuting option. The Role Lead by example - managing your own recruitment desk while mentoring and developing consultants within your team. Drive growth by identifying and developing new business opportunities across both Transactional & Qualified Finance across the Central Belt. Build and strengthen client relationships, acting as a trusted partner to senior stakeholders. Shape strategy, collaborating with senior leadership to refine and expand our finance proposition. Inspire excellence by fostering a collaborative, performance-driven culture that celebrates success. What We're Looking For A proven Recruiter or Recruitment Manager, with a strong track record of personal and/or team success, ideally within finance or a related, professional services sector. Natural leadership qualities - able to coach, inspire, and elevate others. A commercial mindset, with a passion for growth, innovation, and results. Bright, ambitious, and motivated to make a lasting impact in a growing, private equity-backed business. If you're an ambitious recruiter looking for a genuine opportunity to maximise your earnings and develop your career into management, we'd also love to hear from you. Apply today or contact Katie Ball for more details. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Dec 09, 2025
Full time
Managing Recruitment Consultant - Finance Glasgow City Centre 35,000 - 45,000 + Car Allowance & Uncapped Commission (Earn up to 40%) Search is one of the UK's leading recruitment organisations, with revenue exceeding 220 million and highly profitable operations across the UK. With significant backing from our private equity partners, H2, we are embarking on a market-changing investment plan. As part of this growth strategy, we are looking for an exceptional Manager to drive success within our Finance team in Glasgow. We're passionate about empowering our people to succeed. Whether through personalised development plans, performance-driven incentives, or initiatives that support balance and wellbeing, we create an environment where our leaders can thrive and build long-term, successful teams. Leading the team as a Billing Manager, you will harness autonomy in shaping and developing your team, with the financial backing and support to build and attract a team aligned with your vision. If you are an experienced Finance Consultant looking to step into management, or already leading a team and are seeking a new challenge with a "seat at the table" where your ideas are truly listened to, we invite you to get in touch. Why Join Us? Competitive base salary and car allowance, with uncapped commission The opportunity to lead, grow, and shape the Finance recruitment team. Tailored leadership development and structured progression within a private equity-backed organisation A collaborative, high-performance culture where your success is recognised and rewarded. Exceptional incentives and rewards, from national recognition events to European trips for top performers. Full back-office and marketing support to help drive your success. FlexHoliday - buy and sell up to 5 days of annual leave via our salary sacrifice scheme. Tusker EV car benefit scheme for a sustainable commuting option. The Role Lead by example - managing your own recruitment desk while mentoring and developing consultants within your team. Drive growth by identifying and developing new business opportunities across both Transactional & Qualified Finance across the Central Belt. Build and strengthen client relationships, acting as a trusted partner to senior stakeholders. Shape strategy, collaborating with senior leadership to refine and expand our finance proposition. Inspire excellence by fostering a collaborative, performance-driven culture that celebrates success. What We're Looking For A proven Recruiter or Recruitment Manager, with a strong track record of personal and/or team success, ideally within finance or a related, professional services sector. Natural leadership qualities - able to coach, inspire, and elevate others. A commercial mindset, with a passion for growth, innovation, and results. Bright, ambitious, and motivated to make a lasting impact in a growing, private equity-backed business. If you're an ambitious recruiter looking for a genuine opportunity to maximise your earnings and develop your career into management, we'd also love to hear from you. Apply today or contact Katie Ball for more details. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
NMS Recruit are seeking an Senior Consultant with a strong background in the construction industry with solid financial/commercial experience. The role would be suitable for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to 60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Dec 09, 2025
Full time
NMS Recruit are seeking an Senior Consultant with a strong background in the construction industry with solid financial/commercial experience. The role would be suitable for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to 60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Managing Recruitment Consultant - Finance Edinburgh City Centre 35,000 - 45,000 + Car Allowance & Uncapped Commission (Earn up to 40%) Search is one of the UK's leading recruitment organisations, with revenue exceeding 220 million and highly profitable operations across the UK. With significant backing from our private equity partners, H2, we are embarking on a market-changing investment plan. As part of this growth strategy, we are looking for an exceptional Manager to drive success within our Finance team in Edinburgh. We're passionate about empowering our people to succeed. Whether through personalised development plans, performance-driven incentives, or initiatives that support balance and wellbeing, we create an environment where our leaders can thrive and build long-term, successful teams. Leading the team as a Billing Manager, you will harness autonomy in shaping and developing your team, with the financial backing and support to build and attract a team aligned with your vision. If you are an experienced Finance Consultant looking to step into management, or already leading a team and are seeking a new challenge with a "seat at the table" where your ideas are truly listened to, we invite you to get in touch. Why Join Us? Competitive base salary and car allowance, with uncapped commission The opportunity to lead, grow, and shape the Finance recruitment team. Tailored leadership development and structured progression within a private equity-backed organisation A collaborative, high-performance culture where your success is recognised and rewarded. Exceptional incentives and rewards, from national recognition events to European trips for top performers. Full back-office and marketing support to help drive your success. FlexHoliday - buy and sell up to 5 days of annual leave via our salary sacrifice scheme. Tusker EV car benefit scheme for a sustainable commuting option. The Role Lead by example - managing your own recruitment desk while mentoring and developing consultants within your team. Drive growth by identifying and developing new business opportunities across both Transactional & Qualified Finance across the Central Belt. Build and strengthen client relationships, acting as a trusted partner to senior stakeholders. Shape strategy, collaborating with senior leadership to refine and expand our finance proposition. Inspire excellence by fostering a collaborative, performance-driven culture that celebrates success. What We're Looking For A proven Recruiter or Recruitment Manager, with a strong track record of personal and/or team success, ideally within finance or a related, professional services sector. Natural leadership qualities - able to coach, inspire, and elevate others. A commercial mindset, with a passion for growth, innovation, and results. Bright, ambitious, and motivated to make a lasting impact in a growing, private equity-backed business. If you're an ambitious recruiter looking for a genuine opportunity to maximise your earnings and develop your career into management, we'd also love to hear from you. Apply today or contact Katie Ball for more details. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Dec 08, 2025
Full time
Managing Recruitment Consultant - Finance Edinburgh City Centre 35,000 - 45,000 + Car Allowance & Uncapped Commission (Earn up to 40%) Search is one of the UK's leading recruitment organisations, with revenue exceeding 220 million and highly profitable operations across the UK. With significant backing from our private equity partners, H2, we are embarking on a market-changing investment plan. As part of this growth strategy, we are looking for an exceptional Manager to drive success within our Finance team in Edinburgh. We're passionate about empowering our people to succeed. Whether through personalised development plans, performance-driven incentives, or initiatives that support balance and wellbeing, we create an environment where our leaders can thrive and build long-term, successful teams. Leading the team as a Billing Manager, you will harness autonomy in shaping and developing your team, with the financial backing and support to build and attract a team aligned with your vision. If you are an experienced Finance Consultant looking to step into management, or already leading a team and are seeking a new challenge with a "seat at the table" where your ideas are truly listened to, we invite you to get in touch. Why Join Us? Competitive base salary and car allowance, with uncapped commission The opportunity to lead, grow, and shape the Finance recruitment team. Tailored leadership development and structured progression within a private equity-backed organisation A collaborative, high-performance culture where your success is recognised and rewarded. Exceptional incentives and rewards, from national recognition events to European trips for top performers. Full back-office and marketing support to help drive your success. FlexHoliday - buy and sell up to 5 days of annual leave via our salary sacrifice scheme. Tusker EV car benefit scheme for a sustainable commuting option. The Role Lead by example - managing your own recruitment desk while mentoring and developing consultants within your team. Drive growth by identifying and developing new business opportunities across both Transactional & Qualified Finance across the Central Belt. Build and strengthen client relationships, acting as a trusted partner to senior stakeholders. Shape strategy, collaborating with senior leadership to refine and expand our finance proposition. Inspire excellence by fostering a collaborative, performance-driven culture that celebrates success. What We're Looking For A proven Recruiter or Recruitment Manager, with a strong track record of personal and/or team success, ideally within finance or a related, professional services sector. Natural leadership qualities - able to coach, inspire, and elevate others. A commercial mindset, with a passion for growth, innovation, and results. Bright, ambitious, and motivated to make a lasting impact in a growing, private equity-backed business. If you're an ambitious recruiter looking for a genuine opportunity to maximise your earnings and develop your career into management, we'd also love to hear from you. Apply today or contact Katie Ball for more details. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job Title: Service Desk Manager Location: Doncaster - 4 days per week on site Salary: Up to £55k Why Apply? An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals seeking long term IT careers in a collaborative and service-oriented culture. Service Desk Manager Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and coaching team members to meet targets. Own the service management framework including incident, request, problem, and change management processes. Analyse service desk data to ensure SLAs are consistently achieved or exceeded. Champion the IT service brand through proactive communication, stakeholder engagement, and customer feedback initiatives. Drive continuous service improvement and take ownership of problem management and escalation processes. Ensure team training aligns with evolving service requirements and technology trends. Service Desk Manager Requirements Proven experience managing IT support/service desk teams in a mid-to-large scale environment. Strong knowledge of IT service management (ITSM), including ITIL, incident management, problem management, and change management. Practical experience with ITSM tools and platforms. Deep understanding of service delivery processes and frameworks such as ISO27001, NIST, or Cyber Essentials. Excellent communication, leadership, and stakeholder management skills. Ability to work under pressure, manage conflicting priorities, and deliver results to deadlines and budgets. Strong analytical and problem-solving skills with a methodical and structured approach. Leads end-to-end service transition, from discovery through readiness for operational delivery. Oversees the service transition function to ensure smooth, well-coordinated handover into live service. What's in it for me? Ongoing professional development and training opportunities Inclusive culture with a strong focus on employee wellbeing Opportunity to shape and mature a key service function within a growing organisation We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Dec 08, 2025
Full time
Job Title: Service Desk Manager Location: Doncaster - 4 days per week on site Salary: Up to £55k Why Apply? An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals seeking long term IT careers in a collaborative and service-oriented culture. Service Desk Manager Responsibilities Lead, coach, and manage first and second line IT support teams, ensuring optimal service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and coaching team members to meet targets. Own the service management framework including incident, request, problem, and change management processes. Analyse service desk data to ensure SLAs are consistently achieved or exceeded. Champion the IT service brand through proactive communication, stakeholder engagement, and customer feedback initiatives. Drive continuous service improvement and take ownership of problem management and escalation processes. Ensure team training aligns with evolving service requirements and technology trends. Service Desk Manager Requirements Proven experience managing IT support/service desk teams in a mid-to-large scale environment. Strong knowledge of IT service management (ITSM), including ITIL, incident management, problem management, and change management. Practical experience with ITSM tools and platforms. Deep understanding of service delivery processes and frameworks such as ISO27001, NIST, or Cyber Essentials. Excellent communication, leadership, and stakeholder management skills. Ability to work under pressure, manage conflicting priorities, and deliver results to deadlines and budgets. Strong analytical and problem-solving skills with a methodical and structured approach. Leads end-to-end service transition, from discovery through readiness for operational delivery. Oversees the service transition function to ensure smooth, well-coordinated handover into live service. What's in it for me? Ongoing professional development and training opportunities Inclusive culture with a strong focus on employee wellbeing Opportunity to shape and mature a key service function within a growing organisation We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Infrastructure Support Manager Remote/Hybrid options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Dec 08, 2025
Full time
Infrastructure Support Manager Remote/Hybrid options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
The Contaminated Land team within RPS are currently involved with projects across a range of disciplines both in Northern Ireland, GB and the Republic of Ireland. Working for both Public and Private Clients, we have highly motivated and experienced teams providing innovative solutions for the Built Environment. Due to an expanding workload, we are looking to recruit a new Senior Scientist/Engineer to supplement our existing team and help us to enhance our already excellent reputation. What you'll be doing Project Management and delivery of contaminated land investigations and remediation projects on time, within budget and in line with appropriate quality standards. Site supervision of works throughout Northern Ireland including procuring and managing ground investigations; Preparing technical reports including Preliminary Risk Assessments (Desk Study) and Quantitative Risk Assessments (GQRA/DQRA); Attending client and design team meetings; Preparing presentations; Managing financial budgets of job tasks. Preparing bids and fee quotations for new work Supervision and mentoring of junior staff including undertaking review of technical reports and providing constructive feedback Who we're looking for Key attributes required for the position are sound technical knowledge, enthusiasm, self-motivation and excellent verbal and written communication skills. We anticipate the role will require a mixture of site and office based work, but this may vary as workload dictates. You will hold a degree in geology, engineering geology, hydrogeology or relevant environmental science discipline. Whilst not essential, it would be beneficial for you to have a post graduate qualification such as a Master's degree. You should also be working towards Chartership with a relevant body, such as CIWEM IEMA or Geo Soc. You will also have substantial post-graduate experience in contaminated land or geo-environmental engineering including managing projects throughout the whole project lifecycle. You will have an in depth understanding of current UK contaminated land technical guidance, relevant legislation and the development planning regime. You will be able to undertake self-directed research to keep abreast of new and emerging trends within the contaminated land industry. Experienced with designing, procuring, managing and supervising ground investigation on site, including soil logging and sampling, groundwater and ground gas monitoring. You must be able to make informed and experienced decisions on site with minimal input from line managers and be able to manage and direct sub-contractors. Knowledgeable in current practice and governing standards/guidance for the investigation and remediation of contaminated land and must be able to produce detailed technical reports such as Phase 1 geo-environmental desk top study reports (PRA) incorporating preliminary risk assessment and Phase 2 interpretative reports including qualitative and quantitative risk assessments (GQRA/DQRA). Excellent written and verbal communication skills and able to write clear, concise and technically robust reports. Confident in managing projects as they grow and evolve. Good understanding of health, safety and environmental management and be proactive in encouraging good health and safety practices. Team player with strong social, interpersonal and communication skills. A full clean driving license. Desirable Experienced in undertaking WM3 compliant waste classifications using HazWasteOnline Undertaking environmental due diligence assessments; Confident in using GIS software What's in it for you? We're an accredited training provider - from entry level to master's degree level professional qualifications in leadership & management and executive coaching & mentoring, we support learning and development for everyone. A personal development plan and a transparent career pathway puts you in the driving seat of your career and you'll be supported as far as you want to go. We're RPS, A Tetra Tech company Representing an exciting new chapter in our business, on 24 January 2023 RPS became a Tetra Tech company. With 28,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market-leading development and project opportunities, helping to solve some of the world's most complex problems. JBRP1_UKTJ
Dec 08, 2025
Full time
The Contaminated Land team within RPS are currently involved with projects across a range of disciplines both in Northern Ireland, GB and the Republic of Ireland. Working for both Public and Private Clients, we have highly motivated and experienced teams providing innovative solutions for the Built Environment. Due to an expanding workload, we are looking to recruit a new Senior Scientist/Engineer to supplement our existing team and help us to enhance our already excellent reputation. What you'll be doing Project Management and delivery of contaminated land investigations and remediation projects on time, within budget and in line with appropriate quality standards. Site supervision of works throughout Northern Ireland including procuring and managing ground investigations; Preparing technical reports including Preliminary Risk Assessments (Desk Study) and Quantitative Risk Assessments (GQRA/DQRA); Attending client and design team meetings; Preparing presentations; Managing financial budgets of job tasks. Preparing bids and fee quotations for new work Supervision and mentoring of junior staff including undertaking review of technical reports and providing constructive feedback Who we're looking for Key attributes required for the position are sound technical knowledge, enthusiasm, self-motivation and excellent verbal and written communication skills. We anticipate the role will require a mixture of site and office based work, but this may vary as workload dictates. You will hold a degree in geology, engineering geology, hydrogeology or relevant environmental science discipline. Whilst not essential, it would be beneficial for you to have a post graduate qualification such as a Master's degree. You should also be working towards Chartership with a relevant body, such as CIWEM IEMA or Geo Soc. You will also have substantial post-graduate experience in contaminated land or geo-environmental engineering including managing projects throughout the whole project lifecycle. You will have an in depth understanding of current UK contaminated land technical guidance, relevant legislation and the development planning regime. You will be able to undertake self-directed research to keep abreast of new and emerging trends within the contaminated land industry. Experienced with designing, procuring, managing and supervising ground investigation on site, including soil logging and sampling, groundwater and ground gas monitoring. You must be able to make informed and experienced decisions on site with minimal input from line managers and be able to manage and direct sub-contractors. Knowledgeable in current practice and governing standards/guidance for the investigation and remediation of contaminated land and must be able to produce detailed technical reports such as Phase 1 geo-environmental desk top study reports (PRA) incorporating preliminary risk assessment and Phase 2 interpretative reports including qualitative and quantitative risk assessments (GQRA/DQRA). Excellent written and verbal communication skills and able to write clear, concise and technically robust reports. Confident in managing projects as they grow and evolve. Good understanding of health, safety and environmental management and be proactive in encouraging good health and safety practices. Team player with strong social, interpersonal and communication skills. A full clean driving license. Desirable Experienced in undertaking WM3 compliant waste classifications using HazWasteOnline Undertaking environmental due diligence assessments; Confident in using GIS software What's in it for you? We're an accredited training provider - from entry level to master's degree level professional qualifications in leadership & management and executive coaching & mentoring, we support learning and development for everyone. A personal development plan and a transparent career pathway puts you in the driving seat of your career and you'll be supported as far as you want to go. We're RPS, A Tetra Tech company Representing an exciting new chapter in our business, on 24 January 2023 RPS became a Tetra Tech company. With 28,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market-leading development and project opportunities, helping to solve some of the world's most complex problems. JBRP1_UKTJ
An excellent opportunity to join a leading Herefordshire business as an IT Manager. This full-time, permanent position offers the chance to lead and develop the company s IT infrastructure, production systems, and support services. You will play a pivotal role in ensuring the reliable operation of IT systems while driving improvement projects across a dynamic and growing organisation. What you can expect Site based in Herefordshire Competitive salary and comprehensive benefits package. 33 days annual leave (including bank holidays). Range of financial, wellbeing, and lifestyle benefits. A role combining hands-on technical work with team leadership and strategic IT management. The opportunity to shape the ongoing evolution of IT infrastructure within a progressive, fast-growing business. A collaborative environment that values innovation, responsibility, and personal growth. What you will be doing Acting as the public face of IT, providing responsive and effective internal customer support. Operating as a hands-on Level 3 IT Engineer alongside the team, resolving complex issues when required. Ensuring the confidentiality, integrity, and availability of systems through robust security and maintenance practices, in collaboration with the Cyber Security Engineer. Managing IT staff and third-party suppliers to deliver stable, secure, and efficient technology operations. Planning and executing change initiatives to improve infrastructure, systems, and processes with minimal business disruption. Maintaining accurate IT documentation, change control procedures, and operational reference materials. Overseeing the helpdesk function to ensure high levels of service and issue resolution. Providing strong leadership, coaching, and development of direct reports. Troubleshooting system failures and implementing effective repair strategies to prevent recurrence. What you are looking for Proven experience in IT management or senior systems engineering within a multi-site or production environment. Hands-on technical expertise across infrastructure, networking, and systems administration. Strong leadership and people management skills with the ability to inspire and develop high-performing teams. Excellent stakeholder management and communication skills at all levels. Experience managing third-party IT partners and service contracts. Good understanding of cyber security principles and data integrity standards. Organised, proactive, and able to manage multiple priorities in a fast-paced environment. Recruitment Direct are working as an employment agency in relation to this vacancy, you must be able to prove your legal right to work in the UK to apply
Dec 08, 2025
Full time
An excellent opportunity to join a leading Herefordshire business as an IT Manager. This full-time, permanent position offers the chance to lead and develop the company s IT infrastructure, production systems, and support services. You will play a pivotal role in ensuring the reliable operation of IT systems while driving improvement projects across a dynamic and growing organisation. What you can expect Site based in Herefordshire Competitive salary and comprehensive benefits package. 33 days annual leave (including bank holidays). Range of financial, wellbeing, and lifestyle benefits. A role combining hands-on technical work with team leadership and strategic IT management. The opportunity to shape the ongoing evolution of IT infrastructure within a progressive, fast-growing business. A collaborative environment that values innovation, responsibility, and personal growth. What you will be doing Acting as the public face of IT, providing responsive and effective internal customer support. Operating as a hands-on Level 3 IT Engineer alongside the team, resolving complex issues when required. Ensuring the confidentiality, integrity, and availability of systems through robust security and maintenance practices, in collaboration with the Cyber Security Engineer. Managing IT staff and third-party suppliers to deliver stable, secure, and efficient technology operations. Planning and executing change initiatives to improve infrastructure, systems, and processes with minimal business disruption. Maintaining accurate IT documentation, change control procedures, and operational reference materials. Overseeing the helpdesk function to ensure high levels of service and issue resolution. Providing strong leadership, coaching, and development of direct reports. Troubleshooting system failures and implementing effective repair strategies to prevent recurrence. What you are looking for Proven experience in IT management or senior systems engineering within a multi-site or production environment. Hands-on technical expertise across infrastructure, networking, and systems administration. Strong leadership and people management skills with the ability to inspire and develop high-performing teams. Excellent stakeholder management and communication skills at all levels. Experience managing third-party IT partners and service contracts. Good understanding of cyber security principles and data integrity standards. Organised, proactive, and able to manage multiple priorities in a fast-paced environment. Recruitment Direct are working as an employment agency in relation to this vacancy, you must be able to prove your legal right to work in the UK to apply
