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SKY
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
SKY Holloway, Derbyshire
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
SKY Seven Sisters, West Glamorgan
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Summer-Browning Associates
Chief of Staff
Summer-Browning Associates
Summer-Browning Associates are currently supporting our Central Government client who are seeking a Chief of Staff on an initial 6 month contract. The role will be located in Glasgow (hybrid working) Core Requirements Eligible for SC Clearance and DV Clearance (or currently valid and transferrable). Proven experience working within IT, digital services, or technology consulting organisations. Background supporting or coordinating delivery for 3rd-party suppliers into UK Central Government or Defence. Strong understanding of public sector operating models, procurement frameworks (e.g., G-Cloud, DOS, JSPs), and delivery assurance environments. Scotland Based/willing to be based in Scotland for the duration of the assignment Role Experience / Capability Prior experience in a Chief of Staff, Business Manager, Programme Office Lead, Delivery Support, or Strategic Operations role in a technology-focused organisation. Ability to act as a senior advisor, ensuring alignment between C-suite/executive priorities and operational activity. Strong organisational, planning, and governance skills - able to drive cadence, reporting, risk/issue management, and decision-making frameworks. Experience working in or alongside Defence/Central Government/policing Digital/IT transformation programmes, or secure environments. Comfortable operating in high-complexity, multi-supplier ecosystems with competing priorities. Demonstrated ability to work across cross-functional teams, coordinate stakeholders, and manage sensitive information securely. If this vacancy is of interest, please apply with your latest CV for ASAP consideration
Dec 11, 2025
Contractor
Summer-Browning Associates are currently supporting our Central Government client who are seeking a Chief of Staff on an initial 6 month contract. The role will be located in Glasgow (hybrid working) Core Requirements Eligible for SC Clearance and DV Clearance (or currently valid and transferrable). Proven experience working within IT, digital services, or technology consulting organisations. Background supporting or coordinating delivery for 3rd-party suppliers into UK Central Government or Defence. Strong understanding of public sector operating models, procurement frameworks (e.g., G-Cloud, DOS, JSPs), and delivery assurance environments. Scotland Based/willing to be based in Scotland for the duration of the assignment Role Experience / Capability Prior experience in a Chief of Staff, Business Manager, Programme Office Lead, Delivery Support, or Strategic Operations role in a technology-focused organisation. Ability to act as a senior advisor, ensuring alignment between C-suite/executive priorities and operational activity. Strong organisational, planning, and governance skills - able to drive cadence, reporting, risk/issue management, and decision-making frameworks. Experience working in or alongside Defence/Central Government/policing Digital/IT transformation programmes, or secure environments. Comfortable operating in high-complexity, multi-supplier ecosystems with competing priorities. Demonstrated ability to work across cross-functional teams, coordinate stakeholders, and manage sensitive information securely. If this vacancy is of interest, please apply with your latest CV for ASAP consideration
The Bridge IT Recruitment
IT Security Analyst
The Bridge IT Recruitment City, London
IT Security Analyst Location: London - Remote with occasional travel to office Salary: £50,000 + Flexible Benefits Scheme Contract type: Permanent About the Role Morson Edge have partnered with a leading organisation to recruit a skilled IT Security Analyst to play a key role in protecting our clients digital infrastructure. You ll monitor security systems, analyse threats, and respond to incidents ensuring the confidentiality, integrity, and availability of information assets. Working closely with the IT Security Manager, you ll help strengthen defences, resolve security issues, and contribute to a proactive cyber-security culture. Key Responsibilities Monitor the organisation s networks and systems for potential security issues. Investigate and resolve cyber incidents promptly and effectively. Implement and manage security measures including firewalls, encryption, and endpoint protection. Maintain clear documentation of breaches, assessments, and remediation actions. Conduct vulnerability testing, penetration testing, and risk assessments. Collaborate with the IT Security Manager to identify and mitigate network vulnerabilities. Analyse logs from multiple sources to detect and respond to abnormal activity. Assist with internal and external security audits and compliance reviews. Evaluate and recommend improvements to enhance security posture. Support vendor security assessments and ensure third-party compliance with internal standards. Contribute to continuous improvement of the organisation s cyber-security framework and strategy. Skills and Experience Essential: Degree in Cyber Security, Computer Science, or equivalent experience. Proven experience within a SOC (Security Operations Centre) or NOC (Network Operations Centre). Strong understanding of incident response methodologies and the MITRE ATT&CK framework. Experience using SIEM, IDS/IPS, vulnerability scanners, and Azure security tools. Technical expertise in Microsoft Defender, EDR (Endpoint Detection and Response), and network architecture. Practical experience managing cyber incidents and implementing secure configurations. Excellent analytical and problem-solving skills, with clear documentation and communication abilities. Familiarity with NIST, ISO 27001, and CIS Controls frameworks. Ability to work under pressure, prioritise effectively, and maintain attention to detail. Desirable: Professional certifications such as GSEC, CISSP, OSCP, CISA, CompTIA Sec+, or equivalent. Knowledge of ITIL processes and cyber governance frameworks. Experience with scripting, automation, and digital forensics. Awareness of PCI DSS, SDLC, and network analysis principles. This is a great opportunity to join a leading organisation, this role is mostly remote with occasional travel to London, please note this role cannot offer sponsorship. Please apply to hear more!
Dec 11, 2025
Full time
IT Security Analyst Location: London - Remote with occasional travel to office Salary: £50,000 + Flexible Benefits Scheme Contract type: Permanent About the Role Morson Edge have partnered with a leading organisation to recruit a skilled IT Security Analyst to play a key role in protecting our clients digital infrastructure. You ll monitor security systems, analyse threats, and respond to incidents ensuring the confidentiality, integrity, and availability of information assets. Working closely with the IT Security Manager, you ll help strengthen defences, resolve security issues, and contribute to a proactive cyber-security culture. Key Responsibilities Monitor the organisation s networks and systems for potential security issues. Investigate and resolve cyber incidents promptly and effectively. Implement and manage security measures including firewalls, encryption, and endpoint protection. Maintain clear documentation of breaches, assessments, and remediation actions. Conduct vulnerability testing, penetration testing, and risk assessments. Collaborate with the IT Security Manager to identify and mitigate network vulnerabilities. Analyse logs from multiple sources to detect and respond to abnormal activity. Assist with internal and external security audits and compliance reviews. Evaluate and recommend improvements to enhance security posture. Support vendor security assessments and ensure third-party compliance with internal standards. Contribute to continuous improvement of the organisation s cyber-security framework and strategy. Skills and Experience Essential: Degree in Cyber Security, Computer Science, or equivalent experience. Proven experience within a SOC (Security Operations Centre) or NOC (Network Operations Centre). Strong understanding of incident response methodologies and the MITRE ATT&CK framework. Experience using SIEM, IDS/IPS, vulnerability scanners, and Azure security tools. Technical expertise in Microsoft Defender, EDR (Endpoint Detection and Response), and network architecture. Practical experience managing cyber incidents and implementing secure configurations. Excellent analytical and problem-solving skills, with clear documentation and communication abilities. Familiarity with NIST, ISO 27001, and CIS Controls frameworks. Ability to work under pressure, prioritise effectively, and maintain attention to detail. Desirable: Professional certifications such as GSEC, CISSP, OSCP, CISA, CompTIA Sec+, or equivalent. Knowledge of ITIL processes and cyber governance frameworks. Experience with scripting, automation, and digital forensics. Awareness of PCI DSS, SDLC, and network analysis principles. This is a great opportunity to join a leading organisation, this role is mostly remote with occasional travel to London, please note this role cannot offer sponsorship. Please apply to hear more!
SKY
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
SKY
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
SKY Hounslow, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Avenue Scotland
Information Manager
Avenue Scotland
We are seeking a highly organised and detail-oriented Information Manager to join our clients' team in Fife. This pivotal role involves managing the flow of information across the organisation, ensuring data is accurate, secure, accessible, and compliant with relevant regulations. You will oversee the development, implementation, and maintenance of information systems, supporting teams to work efficiently and make informed decisions based on reliable data. Key Responsibilities (Information Management): Lead the management and governance of information systems and databases. Develop and maintain policies for data integrity, classification, and security. Work cross-functionally to optimise document and information workflows, including integration of digital processes Support reporting and analysis by ensuring data is well-structured and accessible. Oversee version control, metadata standards, and archiving procedures. Train and support staff in best practices for data and information management. Control/organise project documentation such as creation of physical and digital project files Manage the processes around documentation within the organisation, including QA/QC documents from manufacture and installation Maintain confidentiality around sensitive documentation Ability to review BIM protocols and implement project documentation to conform with required standards Key Responsibilities (Document Control): Demonstrate knowledge and understanding of document control processes and identify areas for improvement Manage and oversee document control team to lead information management within the company Supporting and advising the document control team, setting objectives, offering support and development Work with document control team to prepare and issue operation and maintenance manuals at project completion Key Responsibilities (Data Management): Introduce data capture tools to monitor and report to Senior Management on: Carbon emissions Training requirements Quality control Work with Senior Management to integrate tools for full digitalisation of systems/procedures Essential Skills & Experience: Proven experience in an information management or data governance role. Strong knowledge of information systems, databases, and digital tools. Excellent organisational and communication skills. High attention to detail with a proactive approach to problem-solving. Ability to manage multiple priorities and projects effectively. Desirable: Experience with document control platforms such as SharePoint, Viewpoint, BIM360 etc Previous experience working in manufacturing and construction environment What We Offer: A collaborative and supportive working environment. Opportunities for professional development and career growth. Flexible working arrangements. Generous holiday allowance of 25 days annual leave and 8 statutory days Company benefits: Contributory Pension Scheme Death in Service Benefit 3x Salary Option to opt into Private Medical Insurance The client provides equal employment opportunities to everyone regardless of their age, disability, gender/gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, or sexual orientation. The client' Equal Opportunities policy reinforces our commitment to the creation and maintenance of a diverse workplace where our workforce will be truly representative of all sections of society, and each employee feels respected and able to give of their best. Please contact Millie at Avenue for more information - (phone number removed) INDPERM
Dec 11, 2025
Full time
We are seeking a highly organised and detail-oriented Information Manager to join our clients' team in Fife. This pivotal role involves managing the flow of information across the organisation, ensuring data is accurate, secure, accessible, and compliant with relevant regulations. You will oversee the development, implementation, and maintenance of information systems, supporting teams to work efficiently and make informed decisions based on reliable data. Key Responsibilities (Information Management): Lead the management and governance of information systems and databases. Develop and maintain policies for data integrity, classification, and security. Work cross-functionally to optimise document and information workflows, including integration of digital processes Support reporting and analysis by ensuring data is well-structured and accessible. Oversee version control, metadata standards, and archiving procedures. Train and support staff in best practices for data and information management. Control/organise project documentation such as creation of physical and digital project files Manage the processes around documentation within the organisation, including QA/QC documents from manufacture and installation Maintain confidentiality around sensitive documentation Ability to review BIM protocols and implement project documentation to conform with required standards Key Responsibilities (Document Control): Demonstrate knowledge and understanding of document control processes and identify areas for improvement Manage and oversee document control team to lead information management within the company Supporting and advising the document control team, setting objectives, offering support and development Work with document control team to prepare and issue operation and maintenance manuals at project completion Key Responsibilities (Data Management): Introduce data capture tools to monitor and report to Senior Management on: Carbon emissions Training requirements Quality control Work with Senior Management to integrate tools for full digitalisation of systems/procedures Essential Skills & Experience: Proven experience in an information management or data governance role. Strong knowledge of information systems, databases, and digital tools. Excellent organisational and communication skills. High attention to detail with a proactive approach to problem-solving. Ability to manage multiple priorities and projects effectively. Desirable: Experience with document control platforms such as SharePoint, Viewpoint, BIM360 etc Previous experience working in manufacturing and construction environment What We Offer: A collaborative and supportive working environment. Opportunities for professional development and career growth. Flexible working arrangements. Generous holiday allowance of 25 days annual leave and 8 statutory days Company benefits: Contributory Pension Scheme Death in Service Benefit 3x Salary Option to opt into Private Medical Insurance The client provides equal employment opportunities to everyone regardless of their age, disability, gender/gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, or sexual orientation. The client' Equal Opportunities policy reinforces our commitment to the creation and maintenance of a diverse workplace where our workforce will be truly representative of all sections of society, and each employee feels respected and able to give of their best. Please contact Millie at Avenue for more information - (phone number removed) INDPERM
Deekay Technical Recruitment
Oracle Fusion Cloud Sr. Technical Integration Manager
Deekay Technical Recruitment City Of Westminster, London
Role: Oracle Fusion Cloud Sr. Technical Integration Manager Digital/Non Digital: DIGITAL Contracting Authority: MOD IR35: inside ir35 Pay Rate to Candidate: £700.00 p/day Minimum Requirement: Please see job spec for more info Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) Knowledge of Oracle ERP, HCM, and EPM Cloud integrations will be highly desirable Good/strong understanding of oracle fusion cloud implementation Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC Excellent communication and leadership skills Strong problem-solving and analytical skills Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XML, XSD, XSLT, and JSON, and file-based orchestrations Experience securing integrations via OCI Vault, certificates, and OAuth2 tokens Not looking for standard delivery managers Top 3 essential criteria: • Bachelor s degree in computer science, Information Technology, or a related field Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) Security Clearance: SC from day 1 Job Description • Provide oversight on behalf of the portfolio programme director on PaaS extensions and Oracle Integration Cloud (OIC) based integration components within CSM programme • Ensure that integration strategy and plans are complete and meet necessary quality standards • Ensure that functional and technical specifications for items covered in the integration catalogue are complete and as per standards • Validate and if required define reusable patterns for Application Integrations, Orchestrations, Event-based APIs, and Batch transfers • Ensure and support implementation of robust error-handling, logging, and recovery frameworks with visibility via OIC dashboards and OCI Logging Analytics. • Ensure optimisation of throughput through streaming, parallel processing, and efficient payload management. • Ensure and support collaboration of functional and technical data-migration teams to align integration sequencing with data-readiness and reconciliation steps • Validate and guide preparation of technical specifications, mapping documents, and deployment artefacts following agreed governance and quality standards • Optimise and monitor potential integration issues and ensure efficiency, performance, scalability, and reliability • Ensure that integration architecture meets the relevant standards and designs are compliant with the best practices of OIC architecture • Ensure that integration patterns, message formats, and data mappings meet functional and technical requirements • Validate that B2B flows (if applicable), error handling, retry mechanisms, and OIC monitoring/logging best practices are implemented • Validation of security components such as OCI Vault, Secrets, Certificates, and OAuth2 flows design and configuration against the best practices • Validation of data mapping, transformation logic, and interface contracts with other third-party systems for transition and end state solution • Provide clear guidelines for MOD secure by design compliance and ensure that integrations and PaaS extensions meet MOD security architecture and secure by design criteria • Support the full eco-system of exit gate criteria, output matrix, risk management, resource planning and integrated portfolio plan (relevant to technical integration only) to pro-actively identify risks and opportunities and signpost the appropriate RAID team. The role needs to make relevant RAID management team aware of RAIDs, when discovering the same. RAID management will be dealt by the relevant RAID team(s) • Validate all proposals likely to be submitted to the technical design authority which relate to technical integration • Have a keen eye on the actual progress on the ground on all work packages related to technical integration and validate delivery position to the portfolio programme director or his appointed representative. Maintenance and management of programme and portfolio plan will be done by the planning team • Major contributor to the portfolio delivery support and management function at the portfolio level for all areas related to technical integration Skills and Experience Delivery credibility: Strong understanding on Oracle Fusion Integration capabilities (APIs, Events, Files, FTP, inbound/outbound) gained through several large implementation programmes Technical Knowledge: Significant functional knowledge and experience to contribute towards integrity of functional design at portfolio level. Significant delivery experience to showcase functional and Oracle Fusion Cloud Financial Management implementation capability and earn respect from finance function stakeholders of MOD Fusion Cloud Implementation Methodology: Sound understanding of Oracle Fusion Cloud implementation methodologies specially those relate to technical delivery and phase wise delivery steps with the ability to articulate client and delivery partner side responsibilities Fusion Cloud Products: Deep knowledge of Oracle Integration Cloud and other relevant integration requirements e.g., XSLT transformations, API security, interface error handling with practical design, configuration, and testing experience. The role requires hands on experience and the ability to constantly move between strategic thinking and hands on implementation seamlessly, as the situation demands Accountability and Reporting • The roles report to the Portfolio Programme Director and is directly accountable for significant contribution towards technical integration delivery across all Oracle Fusion Cloud products Typical Role Profile • Possible candidates for this role will come from system implementation partners of Oracle Fusion Cloud with significant integration experience • Possible candidates will be senior or lead Oracle Fusion Cloud Integration consultants with full Oracle Fusion Cloud Financial Management, HCM and Enterprise Performance Management implementation experience (technical integration side only) • Client-side implementation supervision experience, upgrade programme experience or managing existing Fusion Cloud OIC environment will not be the right experience for this role • This is not an Oracle Fusion Cloud programme management or pure delivery management role Essential Qualifications/Experience • Bachelor s degree in computer science, Information Technology, or a related field • Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC • Oracle Cloud Infrastructure Application Integration certification is highly desirable • Experience with Oracle Process Automation (OPA) will be beneficial • Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) • Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XML, XSD, XSLT, and JSON, and file-based orchestrations. • Experience securing integrations via OCI Vault, certificates, and OAuth2 tokens • Solid understanding of Fusion data models and experience interfacing with FBDI, HDL, and BICC artefacts • Knowledge of Oracle ERP, HCM, and EPM Cloud integrations will be highly desirable • Strong problem-solving and analytical skills • Excellent communication and leadership skills • Ability to work independently (essential)
Dec 11, 2025
Contractor
Role: Oracle Fusion Cloud Sr. Technical Integration Manager Digital/Non Digital: DIGITAL Contracting Authority: MOD IR35: inside ir35 Pay Rate to Candidate: £700.00 p/day Minimum Requirement: Please see job spec for more info Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) Knowledge of Oracle ERP, HCM, and EPM Cloud integrations will be highly desirable Good/strong understanding of oracle fusion cloud implementation Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC Excellent communication and leadership skills Strong problem-solving and analytical skills Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XML, XSD, XSLT, and JSON, and file-based orchestrations Experience securing integrations via OCI Vault, certificates, and OAuth2 tokens Not looking for standard delivery managers Top 3 essential criteria: • Bachelor s degree in computer science, Information Technology, or a related field Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) Security Clearance: SC from day 1 Job Description • Provide oversight on behalf of the portfolio programme director on PaaS extensions and Oracle Integration Cloud (OIC) based integration components within CSM programme • Ensure that integration strategy and plans are complete and meet necessary quality standards • Ensure that functional and technical specifications for items covered in the integration catalogue are complete and as per standards • Validate and if required define reusable patterns for Application Integrations, Orchestrations, Event-based APIs, and Batch transfers • Ensure and support implementation of robust error-handling, logging, and recovery frameworks with visibility via OIC dashboards and OCI Logging Analytics. • Ensure optimisation of throughput through streaming, parallel processing, and efficient payload management. • Ensure and support collaboration of functional and technical data-migration teams to align integration sequencing with data-readiness and reconciliation steps • Validate and guide preparation of technical specifications, mapping documents, and deployment artefacts following agreed governance and quality standards • Optimise and monitor potential integration issues and ensure efficiency, performance, scalability, and reliability • Ensure that integration architecture meets the relevant standards and designs are compliant with the best practices of OIC architecture • Ensure that integration patterns, message formats, and data mappings meet functional and technical requirements • Validate that B2B flows (if applicable), error handling, retry mechanisms, and OIC monitoring/logging best practices are implemented • Validation of security components such as OCI Vault, Secrets, Certificates, and OAuth2 flows design and configuration against the best practices • Validation of data mapping, transformation logic, and interface contracts with other third-party systems for transition and end state solution • Provide clear guidelines for MOD secure by design compliance and ensure that integrations and PaaS extensions meet MOD security architecture and secure by design criteria • Support the full eco-system of exit gate criteria, output matrix, risk management, resource planning and integrated portfolio plan (relevant to technical integration only) to pro-actively identify risks and opportunities and signpost the appropriate RAID team. The role needs to make relevant RAID management team aware of RAIDs, when discovering the same. RAID management will be dealt by the relevant RAID team(s) • Validate all proposals likely to be submitted to the technical design authority which relate to technical integration • Have a keen eye on the actual progress on the ground on all work packages related to technical integration and validate delivery position to the portfolio programme director or his appointed representative. Maintenance and management of programme and portfolio plan will be done by the planning team • Major contributor to the portfolio delivery support and management function at the portfolio level for all areas related to technical integration Skills and Experience Delivery credibility: Strong understanding on Oracle Fusion Integration capabilities (APIs, Events, Files, FTP, inbound/outbound) gained through several large implementation programmes Technical Knowledge: Significant functional knowledge and experience to contribute towards integrity of functional design at portfolio level. Significant delivery experience to showcase functional and Oracle Fusion Cloud Financial Management implementation capability and earn respect from finance function stakeholders of MOD Fusion Cloud Implementation Methodology: Sound understanding of Oracle Fusion Cloud implementation methodologies specially those relate to technical delivery and phase wise delivery steps with the ability to articulate client and delivery partner side responsibilities Fusion Cloud Products: Deep knowledge of Oracle Integration Cloud and other relevant integration requirements e.g., XSLT transformations, API security, interface error handling with practical design, configuration, and testing experience. The role requires hands on experience and the ability to constantly move between strategic thinking and hands on implementation seamlessly, as the situation demands Accountability and Reporting • The roles report to the Portfolio Programme Director and is directly accountable for significant contribution towards technical integration delivery across all Oracle Fusion Cloud products Typical Role Profile • Possible candidates for this role will come from system implementation partners of Oracle Fusion Cloud with significant integration experience • Possible candidates will be senior or lead Oracle Fusion Cloud Integration consultants with full Oracle Fusion Cloud Financial Management, HCM and Enterprise Performance Management implementation experience (technical integration side only) • Client-side implementation supervision experience, upgrade programme experience or managing existing Fusion Cloud OIC environment will not be the right experience for this role • This is not an Oracle Fusion Cloud programme management or pure delivery management role Essential Qualifications/Experience • Bachelor s degree in computer science, Information Technology, or a related field • Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC • Oracle Cloud Infrastructure Application Integration certification is highly desirable • Experience with Oracle Process Automation (OPA) will be beneficial • Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) • Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XML, XSD, XSLT, and JSON, and file-based orchestrations. • Experience securing integrations via OCI Vault, certificates, and OAuth2 tokens • Solid understanding of Fusion data models and experience interfacing with FBDI, HDL, and BICC artefacts • Knowledge of Oracle ERP, HCM, and EPM Cloud integrations will be highly desirable • Strong problem-solving and analytical skills • Excellent communication and leadership skills • Ability to work independently (essential)
SKY
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
SKY Brixton, Devon
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
NFP People
Professional Standards Manager
NFP People
Professional Standards Manager We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team. Position: Professional Standards Manager Location: Hybrid - London-based with flexible working Salary: £51,108 per annum (full time equivalent) Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours) Contract: Permanent Closing date:Friday 2 January 2026 Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible. About the role As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy. You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting. Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties. This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public. About you You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure. You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism. You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation. About the Organisation The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the public benefit; research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research; high standards of education and training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 11, 2025
Full time
Professional Standards Manager We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team. Position: Professional Standards Manager Location: Hybrid - London-based with flexible working Salary: £51,108 per annum (full time equivalent) Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours) Contract: Permanent Closing date:Friday 2 January 2026 Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible. About the role As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy. You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting. Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties. This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public. About you You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure. You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism. You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation. About the Organisation The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the public benefit; research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research; high standards of education and training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Recruitment Company
IT Site Lead
The Recruitment Company
Progress towards an IT Manager Level Extensive Top Tier Manufacturing Technology €65k-€70k/Year + Benefits & Excellent Training and Upskilling Program Westmeath Location - 5 days on-site with more flexibility after passing probation My client is a global leader in the design and production of precision-engineered components and systems for the automotive, industrial, and healthcare sectors and they are now looking to speak with experienced IT Site Leads/System Admins keen to take over their Irish operations. This hands-on role is a combination between day-to-day support and projects with a focus on business continuity through automation. Your Role: This is a hands-on role requiring strong technical administration skills, ERP knowledge, and the ability to deliver IT services in line with business priorities. Maximising the use of ERP systems (NAV / Business Central), driving automation, ensuring data governance, building reports and dashboards, and actively scanning the market for new technology trends to recommend improvements. You will work as part of a global IT team, collaborating with other Systems Engineers and IT Managers across the worldwide operations to share best practice, align standards, and deliver group-wide initiatives. Configure, administer, and maintain Windows Server, Active Directory, VMware vSphere, Office 365 / Azure, and network services. Maintain storage, backup, and disaster recovery solutions, ensuring business continuity. Work with the Information Systems team to maximise the use of ERP systems (DELMIAWorks) by embedding ERP First processes, reducing reliance on spreadsheets, and improving user adoption. Identify and deliver automation opportunities across IT and business processes. Enforce data governance standards, ensuring accuracy, consistency, and compliance with GDPR and company policies. Build and maintain reports and dashboards (SQL, Power BI, or ERP-native tools) to support decision making across operations, finance, and sales. Provide IT support to Head Office and International users, ensuring incidents and requests are resolved within SLAs. Manage helpdesk tickets and escalate issues when necessary, maintaining clear communication with users. Apply ITIL-aligned service management practices for Incident, Change, and Problem Management. Ensure compliance with GDPR, data protection, and internal IT governance policies. Test and maintain contingency and disaster recovery plans. Manage, train, and mentor a small IT team, supporting career development. Work as part of the global IT team, sharing expertise and aligning practices across the wider group. Build strong vendor relationships, managing contracts, budgets, and escalations. Stay abreast of emerging technologies and market trends, proactively recommending new tools, systems, and practices to improve efficiency and resilience. Collaborate with business leaders to align IT initiatives with strategic objectives and growth plans. Your Experience: Honours degree in Computer Science, Engineering, or related field. 5+ years experience in system administration / IT management in a fast-paced organisation (bonus if coming from a manufacturing environment) Proven skills in Windows Server, Active Directory, VMware vSphere, Microsoft 365 / Azure. Strong knowledge of business processes and ERP Applications. Experience with databases, reporting tools, and Power BI. Knowledge of networking, firewalls, and surveillance systems. Experience with data governance, automation tools, and process standardisation. Microsoft Server and VMware certifications - nice to have ITIL Certified - nice to have Problem solver with the ability to balance firefighting with strategic delivery. Avid technologist, always curious about new tools, trends, and innovations. Strong communication skills, able to translate complex IT topics into clear business value. Customer-service mindset with excellent prioritisation and project management skills. Strong leadership and mentoring abilities. Please APPLY directly or contact me on (url removed) / (phone number removed) for further details.
Dec 11, 2025
Full time
Progress towards an IT Manager Level Extensive Top Tier Manufacturing Technology €65k-€70k/Year + Benefits & Excellent Training and Upskilling Program Westmeath Location - 5 days on-site with more flexibility after passing probation My client is a global leader in the design and production of precision-engineered components and systems for the automotive, industrial, and healthcare sectors and they are now looking to speak with experienced IT Site Leads/System Admins keen to take over their Irish operations. This hands-on role is a combination between day-to-day support and projects with a focus on business continuity through automation. Your Role: This is a hands-on role requiring strong technical administration skills, ERP knowledge, and the ability to deliver IT services in line with business priorities. Maximising the use of ERP systems (NAV / Business Central), driving automation, ensuring data governance, building reports and dashboards, and actively scanning the market for new technology trends to recommend improvements. You will work as part of a global IT team, collaborating with other Systems Engineers and IT Managers across the worldwide operations to share best practice, align standards, and deliver group-wide initiatives. Configure, administer, and maintain Windows Server, Active Directory, VMware vSphere, Office 365 / Azure, and network services. Maintain storage, backup, and disaster recovery solutions, ensuring business continuity. Work with the Information Systems team to maximise the use of ERP systems (DELMIAWorks) by embedding ERP First processes, reducing reliance on spreadsheets, and improving user adoption. Identify and deliver automation opportunities across IT and business processes. Enforce data governance standards, ensuring accuracy, consistency, and compliance with GDPR and company policies. Build and maintain reports and dashboards (SQL, Power BI, or ERP-native tools) to support decision making across operations, finance, and sales. Provide IT support to Head Office and International users, ensuring incidents and requests are resolved within SLAs. Manage helpdesk tickets and escalate issues when necessary, maintaining clear communication with users. Apply ITIL-aligned service management practices for Incident, Change, and Problem Management. Ensure compliance with GDPR, data protection, and internal IT governance policies. Test and maintain contingency and disaster recovery plans. Manage, train, and mentor a small IT team, supporting career development. Work as part of the global IT team, sharing expertise and aligning practices across the wider group. Build strong vendor relationships, managing contracts, budgets, and escalations. Stay abreast of emerging technologies and market trends, proactively recommending new tools, systems, and practices to improve efficiency and resilience. Collaborate with business leaders to align IT initiatives with strategic objectives and growth plans. Your Experience: Honours degree in Computer Science, Engineering, or related field. 5+ years experience in system administration / IT management in a fast-paced organisation (bonus if coming from a manufacturing environment) Proven skills in Windows Server, Active Directory, VMware vSphere, Microsoft 365 / Azure. Strong knowledge of business processes and ERP Applications. Experience with databases, reporting tools, and Power BI. Knowledge of networking, firewalls, and surveillance systems. Experience with data governance, automation tools, and process standardisation. Microsoft Server and VMware certifications - nice to have ITIL Certified - nice to have Problem solver with the ability to balance firefighting with strategic delivery. Avid technologist, always curious about new tools, trends, and innovations. Strong communication skills, able to translate complex IT topics into clear business value. Customer-service mindset with excellent prioritisation and project management skills. Strong leadership and mentoring abilities. Please APPLY directly or contact me on (url removed) / (phone number removed) for further details.
Talos
Security & Compliance Manager
Talos Great Sankey, Warrington
Security, Governance, Risk and Compliance Manager- £(phone number removed) + Bens Warrington/Hybrid Over the past ten years, Talos360 has firmly established itself as a market leader in talent software solutions and online recruitment media with our innovations in the HR software space, Talos ATS & Talos Engage solving todays talent challenges. 2024 was a year where our business was recognised as the number 1 Great Place to Work overall mid-sized company in the UK, and the number 1 Great Place to Work Mid-tech company in Europe. This year we were excited to welcome Appraisd, and their performance management software products to the Talos360 family, and we have exciting plans for 2026 and beyond. Talos360 is a company like no other, and we are extremely proud to be recognised in this way. We support over 900 companies UK wide and are growing quickly. We are a SaaS technology business, with massive growth plans and investment. We have an exciting new opportunity for a forward thinking, effective and passionate Security, Governance, Risk and Compliance Manager to join our team. Our new Security, Governance, Risk and Compliance Manager would be responsible for ensuring effective frameworks, policies, governance, and risk management are in place to protect the integrity and confidentiality of information within our award-winning cloud-based software. The role is key to developing and maintaining internal control framework and will guide the evolution of our control mechanisms and governance processes and will help maintain a suitable security posture. Security, Governance, Risk and Compliance Manager Responsibilities -Driving major change initiatives to facilitate the design and implementation of appropriate control mechanisms, security initiatives and governance processes to pragmatically reduce risk. -Developing, managing and reviewing the risk and security metrics and governance frameworks, standard operating procedures and other quality management documents -Conducting and hosting internal and external audits to ensure compliance is adhered to -Review the Talos360 processes to ensure they add value and contribute to mitigating risks -Overall responsibility for the information, security and management system to maintain ISO27001 compliance and deliver improvements -Supporting internal teams with GDPR compliance and improvements -Defining internal policies and procedures and working with different internal teams to implement -To build effective, supportive relationships with key stakeholders to facilitate and develop the company and regulatory culture Security, Governance, Risk and Compliance Manager Required Skills - Previous experience in the review or risk, security and governance frameworks. - Comfortable building relationships with stakeholders across multiple teams and levels within the business, defining internal policies and procedures. - Understanding of Infosec best practice and cybersecurity essentials and an understanding of vulnerability operations such as scanning, and remediation - Experience working with relevant regulations, standards, and requirements (ISO27001, GDPR, DSP Toolkit and Cyber Essentials+) - Ideally experienced with Microsoft Azure or similar - Previous experience within a similar role within a SAAS would be advantageous On offer is a highly competitive salary, hybrid working style (3 days from our office and 2 days from home per week) and additional benefits including many social and business events held throughout the business year. Apply now to be considered for our Security, Governance, Risk and Compliance Manager role and be a part of our amazing company.
Dec 10, 2025
Full time
Security, Governance, Risk and Compliance Manager- £(phone number removed) + Bens Warrington/Hybrid Over the past ten years, Talos360 has firmly established itself as a market leader in talent software solutions and online recruitment media with our innovations in the HR software space, Talos ATS & Talos Engage solving todays talent challenges. 2024 was a year where our business was recognised as the number 1 Great Place to Work overall mid-sized company in the UK, and the number 1 Great Place to Work Mid-tech company in Europe. This year we were excited to welcome Appraisd, and their performance management software products to the Talos360 family, and we have exciting plans for 2026 and beyond. Talos360 is a company like no other, and we are extremely proud to be recognised in this way. We support over 900 companies UK wide and are growing quickly. We are a SaaS technology business, with massive growth plans and investment. We have an exciting new opportunity for a forward thinking, effective and passionate Security, Governance, Risk and Compliance Manager to join our team. Our new Security, Governance, Risk and Compliance Manager would be responsible for ensuring effective frameworks, policies, governance, and risk management are in place to protect the integrity and confidentiality of information within our award-winning cloud-based software. The role is key to developing and maintaining internal control framework and will guide the evolution of our control mechanisms and governance processes and will help maintain a suitable security posture. Security, Governance, Risk and Compliance Manager Responsibilities -Driving major change initiatives to facilitate the design and implementation of appropriate control mechanisms, security initiatives and governance processes to pragmatically reduce risk. -Developing, managing and reviewing the risk and security metrics and governance frameworks, standard operating procedures and other quality management documents -Conducting and hosting internal and external audits to ensure compliance is adhered to -Review the Talos360 processes to ensure they add value and contribute to mitigating risks -Overall responsibility for the information, security and management system to maintain ISO27001 compliance and deliver improvements -Supporting internal teams with GDPR compliance and improvements -Defining internal policies and procedures and working with different internal teams to implement -To build effective, supportive relationships with key stakeholders to facilitate and develop the company and regulatory culture Security, Governance, Risk and Compliance Manager Required Skills - Previous experience in the review or risk, security and governance frameworks. - Comfortable building relationships with stakeholders across multiple teams and levels within the business, defining internal policies and procedures. - Understanding of Infosec best practice and cybersecurity essentials and an understanding of vulnerability operations such as scanning, and remediation - Experience working with relevant regulations, standards, and requirements (ISO27001, GDPR, DSP Toolkit and Cyber Essentials+) - Ideally experienced with Microsoft Azure or similar - Previous experience within a similar role within a SAAS would be advantageous On offer is a highly competitive salary, hybrid working style (3 days from our office and 2 days from home per week) and additional benefits including many social and business events held throughout the business year. Apply now to be considered for our Security, Governance, Risk and Compliance Manager role and be a part of our amazing company.
SKY
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
SKY Blackheath, Surrey
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 10, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
SKY City, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 10, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
CMA Recruitment Group
Group Billing Manager
CMA Recruitment Group Guildford, Surrey
CMA Recruitment Group is delighted to be partnering with a highly respected global service provider to recruit an experienced Group Billing Manager for a 9 12 month fixed-term contract. Our client is an established international organisation with operations spanning globally. Known for their people-first culture, entrepreneurial approach and commitment to exceptional client service, this is a fantastic opportunity to join a growing business. This role is integral to the ongoing transformation of their finance function, with a focus on enhancing structure, governance, efficiency and scalability across the global billing operation. The Group Billing Manager will lead the end-to-end billing function across multiple regions and service lines, ensuring high standards of accuracy, compliance and client delivery. Working closely with the Finance Manager Group Operations, this person will drive process improvement, strengthen internal controls, support system enhancement projects and develop capability across the team. This is a hands-on leadership role that blends operational delivery with strategic oversight. What will the Group Billing Manafer role involve? Manage and develop the global billing team Oversee timely and accurate invoicing across multiple entities and currencies Implement and maintain billing policies, SOPs, and documentation Drive process improvements, automation, and system enhancements Resolve escalated billing queries and ensure strong internal controls Produce regular billing reports and monitor key performance metrics Support month-end close activities and client onboarding Suitable Candidate for the Group Billing Manager vacancy: Proven experience managing a billing or revenue operations team Strong understanding of multi-entity, multi-currency billing Excellent leadership, communication, and stakeholder management skills Strong analytical and problem-solving ability High attention to detail with the ability to work under pressure Advanced Microsoft Office skills (Excel essential) Knowledge of accounting systems Additional benefits and information for the role of Group Billing Manager: You will lead the entire global billing function, influencing strategy, structure, processes and systems across multiple regions Opportunity to shape financial systems, reporting and processes for growth Hybrid working model 3 days in the office Competitive salary £60,000-£65,000 (dependent on experience) Supportive, creative and ambitious working environment If you're ready to drive financial excellence and play a pivotal role in supporting the growth of a dynamic communications agency, we d love to hear from you. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Dec 10, 2025
Contractor
CMA Recruitment Group is delighted to be partnering with a highly respected global service provider to recruit an experienced Group Billing Manager for a 9 12 month fixed-term contract. Our client is an established international organisation with operations spanning globally. Known for their people-first culture, entrepreneurial approach and commitment to exceptional client service, this is a fantastic opportunity to join a growing business. This role is integral to the ongoing transformation of their finance function, with a focus on enhancing structure, governance, efficiency and scalability across the global billing operation. The Group Billing Manager will lead the end-to-end billing function across multiple regions and service lines, ensuring high standards of accuracy, compliance and client delivery. Working closely with the Finance Manager Group Operations, this person will drive process improvement, strengthen internal controls, support system enhancement projects and develop capability across the team. This is a hands-on leadership role that blends operational delivery with strategic oversight. What will the Group Billing Manafer role involve? Manage and develop the global billing team Oversee timely and accurate invoicing across multiple entities and currencies Implement and maintain billing policies, SOPs, and documentation Drive process improvements, automation, and system enhancements Resolve escalated billing queries and ensure strong internal controls Produce regular billing reports and monitor key performance metrics Support month-end close activities and client onboarding Suitable Candidate for the Group Billing Manager vacancy: Proven experience managing a billing or revenue operations team Strong understanding of multi-entity, multi-currency billing Excellent leadership, communication, and stakeholder management skills Strong analytical and problem-solving ability High attention to detail with the ability to work under pressure Advanced Microsoft Office skills (Excel essential) Knowledge of accounting systems Additional benefits and information for the role of Group Billing Manager: You will lead the entire global billing function, influencing strategy, structure, processes and systems across multiple regions Opportunity to shape financial systems, reporting and processes for growth Hybrid working model 3 days in the office Competitive salary £60,000-£65,000 (dependent on experience) Supportive, creative and ambitious working environment If you're ready to drive financial excellence and play a pivotal role in supporting the growth of a dynamic communications agency, we d love to hear from you. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Consortium Professional Recruitment Ltd
Digital Project Support Officer
Consortium Professional Recruitment Ltd
Digital Project Support Officer The Opportunity As the Digital Project Support Officer, you ll play a key role in: Supporting Project Managers in the planning, execution and monitoring of IS projects Scheduling meetings, preparing documentation and tracking actions across key stakeholders Maintaining project governance standards, documentation, risk logs and change controls Administering project management tools, reports and dashboards for senior decision-making Collaborating with global colleagues and technical teams to enhance project delivery Your work will directly contribute to strong project governance, effective stakeholder engagement and the successful delivery of strategic IS initiatives. About You We re looking for someone who can bring: Experience supporting projects or working in a project environment Strong organisational and administrative skills, with excellent attention to detail Clear written and verbal communication, with the ability to engage stakeholders at all levels Proficiency in project documentation, meeting scheduling and action tracking Familiarity with project management methodologies such as PRINCE2, Agile or Waterfall Desirable Exposure to Information Systems or IT project environments Understanding of project governance, risk and resource tracking Ambition to progress toward a Business Analyst or Project Manager role Comfortable in a fast-paced, evolving environment Proactive problem-solving approach Personal Attributes Proactive and self-motivated Collaborative and team-oriented Eager to learn and develop professionally Comfortable working in a fast-paced, dynamic environment Genuine interest in IT/IS environments Able to anticipate issues and take initiative to resolve them before escalation Reliable in handling sensitive information and meeting deadlines Builds positive, productive working relationships How to Apply This exciting Digital Project Support Officer opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional-level recruitment consultancy specialising in delivering high-relevance recruitment services across the UK. We regularly receive large volumes of applications, which can make providing individual feedback challenging. If you haven t received a reply within 14 days, we regret that your application has not been successful on this occasion. We retain applicant details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed).
Dec 10, 2025
Full time
Digital Project Support Officer The Opportunity As the Digital Project Support Officer, you ll play a key role in: Supporting Project Managers in the planning, execution and monitoring of IS projects Scheduling meetings, preparing documentation and tracking actions across key stakeholders Maintaining project governance standards, documentation, risk logs and change controls Administering project management tools, reports and dashboards for senior decision-making Collaborating with global colleagues and technical teams to enhance project delivery Your work will directly contribute to strong project governance, effective stakeholder engagement and the successful delivery of strategic IS initiatives. About You We re looking for someone who can bring: Experience supporting projects or working in a project environment Strong organisational and administrative skills, with excellent attention to detail Clear written and verbal communication, with the ability to engage stakeholders at all levels Proficiency in project documentation, meeting scheduling and action tracking Familiarity with project management methodologies such as PRINCE2, Agile or Waterfall Desirable Exposure to Information Systems or IT project environments Understanding of project governance, risk and resource tracking Ambition to progress toward a Business Analyst or Project Manager role Comfortable in a fast-paced, evolving environment Proactive problem-solving approach Personal Attributes Proactive and self-motivated Collaborative and team-oriented Eager to learn and develop professionally Comfortable working in a fast-paced, dynamic environment Genuine interest in IT/IS environments Able to anticipate issues and take initiative to resolve them before escalation Reliable in handling sensitive information and meeting deadlines Builds positive, productive working relationships How to Apply This exciting Digital Project Support Officer opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional-level recruitment consultancy specialising in delivering high-relevance recruitment services across the UK. We regularly receive large volumes of applications, which can make providing individual feedback challenging. If you haven t received a reply within 14 days, we regret that your application has not been successful on this occasion. We retain applicant details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed).
Office Angels
Operations Manager
Office Angels City, London
Operations Manager Are you a tech savvy problem solver with experience in setting up standard operating procedures for office functions, events and membership services? Do you have experience working for membership organisations? We have the perfect job for you! Our client is a small but mighty membership organisation specialising in safe, environmentally responsible, and reliable maritime shipping. They have created a new role in the organisation to ensure the efficient functions of office operations, financial processes, event logistics, and supporting communications. The role is a pivotal role in the organisation, freeing senior leadership to focus on strategic priorities that will build and solidify the organisation as a leader in their field. Role: Operations Manager Role Type: Permanent Salary: up to 70,000 (flexible depending on experience) Benefits: Healthcare benefit or cash in lieu, season ticket loan, Pension, Option to choose salary sacrifice for NEST, 25 days annual leave in addition to the 8 public holidays Location: Central London Key Responsibilities Governance & Compliance Create, maintain and update office procedures, induction packs, and compliance documentation. Support HR processes (contracts, appraisals, recruitment coordination) in cooperation with the available external HR consultant. Ensure adherence to the organisation's Bye-Laws and registration requirements. Financial Management Prepare and monitor annual operational Secretariat budget. Oversee event budgets and track expenditure against forecasts. Manage contract follow-up for venues, AV suppliers, and consultants. Liaise with Finance Manager for reconciliations, VAT returns, and audit preparation. Office & Team Management Line-manage operational staff including Reception/Admin, Membership Manager, and Finance Manager. Allocate tasks, monitor performance, support and provide professional development. Ensure smooth day-to-day office operations and vendor management. Event Coordination Lead logistics for Board meetings, webinars, and workshops. Negotiate and manage contracts with venues and service providers. Maintain a centralised event calendar and contract register. Communications Support Assist in producing authoritative content for newsletters and member updates. Coordinate video production and webinar organisation. Work with external agencies for branding and media projects. Digital & Process Improvement Drive implementation of new membership database and digital tools. Identify opportunities for automation and efficiency improvements. Ensure close communication with IT provider and optimise IT applications in office. Skills & Qualifications Degree in Business Management, Communication/Media, IT, History/Social Sciences/Languages etc. or equivalent would be advantageous for this role Strong organisational and leadership skills. Financial literacy (budgeting, reporting). Experience in event management and vendor negotiation. Excellent written and verbal communication skills. Familiarity with digital tools (IT, CRM, webinar platforms). The goals of the role are to: Enhance operational resilience. Improve member experience. Support strategic goals of governance, engagement, and knowledge management. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 10, 2025
Full time
Operations Manager Are you a tech savvy problem solver with experience in setting up standard operating procedures for office functions, events and membership services? Do you have experience working for membership organisations? We have the perfect job for you! Our client is a small but mighty membership organisation specialising in safe, environmentally responsible, and reliable maritime shipping. They have created a new role in the organisation to ensure the efficient functions of office operations, financial processes, event logistics, and supporting communications. The role is a pivotal role in the organisation, freeing senior leadership to focus on strategic priorities that will build and solidify the organisation as a leader in their field. Role: Operations Manager Role Type: Permanent Salary: up to 70,000 (flexible depending on experience) Benefits: Healthcare benefit or cash in lieu, season ticket loan, Pension, Option to choose salary sacrifice for NEST, 25 days annual leave in addition to the 8 public holidays Location: Central London Key Responsibilities Governance & Compliance Create, maintain and update office procedures, induction packs, and compliance documentation. Support HR processes (contracts, appraisals, recruitment coordination) in cooperation with the available external HR consultant. Ensure adherence to the organisation's Bye-Laws and registration requirements. Financial Management Prepare and monitor annual operational Secretariat budget. Oversee event budgets and track expenditure against forecasts. Manage contract follow-up for venues, AV suppliers, and consultants. Liaise with Finance Manager for reconciliations, VAT returns, and audit preparation. Office & Team Management Line-manage operational staff including Reception/Admin, Membership Manager, and Finance Manager. Allocate tasks, monitor performance, support and provide professional development. Ensure smooth day-to-day office operations and vendor management. Event Coordination Lead logistics for Board meetings, webinars, and workshops. Negotiate and manage contracts with venues and service providers. Maintain a centralised event calendar and contract register. Communications Support Assist in producing authoritative content for newsletters and member updates. Coordinate video production and webinar organisation. Work with external agencies for branding and media projects. Digital & Process Improvement Drive implementation of new membership database and digital tools. Identify opportunities for automation and efficiency improvements. Ensure close communication with IT provider and optimise IT applications in office. Skills & Qualifications Degree in Business Management, Communication/Media, IT, History/Social Sciences/Languages etc. or equivalent would be advantageous for this role Strong organisational and leadership skills. Financial literacy (budgeting, reporting). Experience in event management and vendor negotiation. Excellent written and verbal communication skills. Familiarity with digital tools (IT, CRM, webinar platforms). The goals of the role are to: Enhance operational resilience. Improve member experience. Support strategic goals of governance, engagement, and knowledge management. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
SKY
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
SKY Hammersmith And Fulham, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 10, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
SKY
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 10, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
One Identity Manager
SKY Stepps, Glasgow
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 10, 2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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