Training Administrator

Do you have excellent attention to detail? Do you have great organisational skills? If yes, then this is the role for you.

We are looking for a Training Advisor to join our friendly team at the Alliance Training Centre located in Tonbridge, Kent.

This is a fantastic opportunity for someone to support our training administration processes within the Training Centre and contribute to the effective support of the Alliances employer and customer facing services.

Benefits:

• 26 days annual leave plus 8 bank holidays
• Employer and employee contribution pension scheme
• Birthday leave so you can have a day off for your birthday dedicated to you and your well being
• Regular access to internal and external learning and development opportunities
• A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you have referred to the Alliance takes up a role in the charity
• Access to our Employee Assistant Programme (EAP), which includes 24/7 helpline access, dedicated managers helpline, confidential counselling sessions delivered by accredited specialists, legal, debt and life management advice, discounts, and wellbeing content plus resources
• Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
• A dedicated mental health First Aider to support your mental well being

Main duties:

• To register, record, input and maintain learner and qualification information as directed by the line manager.
• To promote the Alliances training and offer initial advice and guidance to learners and employers.
• Support the pre-enrolment processes such as arranging initial assessment, completing learner eligibility checks and funding documentation collection
• To support the administration of the Alliance s learner and employer initiatives including customer satisfaction surveying and undertaking operational needs analyses.
• To support the Training Centre administration with processing salary claims, expenses and student loan processes
• To support tutor and assessor recruitment as required

Essential criteria:

• Evidence of computer literacy - experience of using Microsoft Office 365, spreadsheets and CRM databases.
• Fast and accurate data entry skills.
• Good verbal and written communication skills in order to liaise and provide information to a wide range of people internally and to external partners. To produce written documentation to a high standard.
• Ability to work to deadlines, sometimes under pressure.
• Good organisational skills and a methodical approach to tasks.
• Demonstratable experience of working in a busy office.

This role a hybrid working arrangement where you will be required to work from our office 2 days a week and the other 3 days working from home.

Hours per week: 35 (9.00am to 5.00pm)

Weeks per year: 52

Interview date: Week Commencing 12th January 2026