We have an exciting opportunity for a HR Administrator to join a successful, growing business in Guildford. This is a generalist role working as part of a friendly HR team providing support to approx 800 employees in the UK. Alongside a competitive salary of up to 28k there are excellent benefits including flexible working hours, hybrid working (3 days in the office, 2 days from home), 23 days holiday plus Bank Holidays, pension, life insurance, private healthcare and more. Working in a team of 4 HR Administrators, your responsibilities will include: First point of contact for employees in regard to HR queries Draft offers of employment and prepare new joiner documents Maintain the HR database including inputting new starter information, salary changes, promotions etc Conduct pre-employment screening including obtaining references and right to work documentation Process administration relating to maternity / paternity / adoption leave Provide administrative support to the Payroll team as required Assist with wider HR projects and initiatives, for example well-being, learning and development etc The successful candidate will: Have previous HR Admin experience Be passionate about delivering an outstanding service Possess excellent interpersonal and communication skills For more information please apply now!
Dec 11, 2025
Full time
We have an exciting opportunity for a HR Administrator to join a successful, growing business in Guildford. This is a generalist role working as part of a friendly HR team providing support to approx 800 employees in the UK. Alongside a competitive salary of up to 28k there are excellent benefits including flexible working hours, hybrid working (3 days in the office, 2 days from home), 23 days holiday plus Bank Holidays, pension, life insurance, private healthcare and more. Working in a team of 4 HR Administrators, your responsibilities will include: First point of contact for employees in regard to HR queries Draft offers of employment and prepare new joiner documents Maintain the HR database including inputting new starter information, salary changes, promotions etc Conduct pre-employment screening including obtaining references and right to work documentation Process administration relating to maternity / paternity / adoption leave Provide administrative support to the Payroll team as required Assist with wider HR projects and initiatives, for example well-being, learning and development etc The successful candidate will: Have previous HR Admin experience Be passionate about delivering an outstanding service Possess excellent interpersonal and communication skills For more information please apply now!
This role has a starting salary of 27,634 per annum, based on a 36 hour working week. We are looking for Team Administrators to join our expanding team within the Children, Families and Lifelong Learning Business Support Team, located at our Woodhatch Place office (Reigate), providing support to front line social workers based in the South East of Surrey. Wellbeing and ensuring a work-life balance is very important to us and a key component of this is our hybrid way of working. You won't be required to be in the office 5 days a week, however there is a requirement to work in the office on a rota basis at least two days a week. Core working hours are 08:50-17:00 to ensure full cover is provided to operational teams and front-line call lines. If successful, you will have an in-depth training programme which will be fully office based for your first 6 weeks in the role. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As a member of our South East Social Care Business Support Team, you will play an integral role in supporting the Social Care teams by providing a proactive, resilient, and flexible service. You will seamlessly deliver all administrative tasks required daily with an exceptional level of detail, focus and efficiency, being able to adapt easily to the changing needs of the service, working successfully both as part of a team and individually. As a motivated, enthusiastic, and ambitious individual with a strong administration background, you will be joining a team that places a premium on exceptional service delivery and ongoing development. Key responsibilities include: Arranging, attending and minuting multi agency meetings with professionals and families, producing high quality minutes digitally to an agreed standard, delivered to statutory deadlines Accurately recording and uploading information received onto a central database Updating and maintaining databases and spreadsheets with performance and task data Preparing and submitting documentation on behalf of the social care teams, gaining additional information when needed within tight deadlines Managing email duty boxes, prioritising urgent alerts and requests Administrative tasks such as post, photocopying, formatting documents, shredding, basic IT support completed to the required standard Answering calls from members of the public and professionals, managing challenging callers in an empathetic and assertive manner, and directing them efficiently to the social care teams Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Comprehensive minute taking including the ability to note-take extensive multi agency meetings using a laptop Exceptional organisation and prioritisation Outstanding customer service and communication skills both verbal and written Proactiveness and adaptability Excellent IT skills, with specific focus on Microsoft 365 applications including Excel, Word and SharePoint To apply, we request that you submit a CV and you will be asked the following 4 questions: Please tell us about your skills that are relevant to this position. Please detail your previous administration experience. Comprehensive minute taking skills are an essential requirement of this role. Please give evidence, with examples, of your laptop note taking experience. Ideally within a meeting setting. Please describe and give examples of how you deliver excellent customer service. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. This job advert closes at 23:59 on 31st December 2025. Please note that applications will be shortlisted and interviewed on an ongoing basis and therefore vacancies may be filled before the closing date so we encourage you to submit your application early. A Basic DBS 'Disclosure and Barring Service' check will be required for this role. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Dec 11, 2025
Full time
This role has a starting salary of 27,634 per annum, based on a 36 hour working week. We are looking for Team Administrators to join our expanding team within the Children, Families and Lifelong Learning Business Support Team, located at our Woodhatch Place office (Reigate), providing support to front line social workers based in the South East of Surrey. Wellbeing and ensuring a work-life balance is very important to us and a key component of this is our hybrid way of working. You won't be required to be in the office 5 days a week, however there is a requirement to work in the office on a rota basis at least two days a week. Core working hours are 08:50-17:00 to ensure full cover is provided to operational teams and front-line call lines. If successful, you will have an in-depth training programme which will be fully office based for your first 6 weeks in the role. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As a member of our South East Social Care Business Support Team, you will play an integral role in supporting the Social Care teams by providing a proactive, resilient, and flexible service. You will seamlessly deliver all administrative tasks required daily with an exceptional level of detail, focus and efficiency, being able to adapt easily to the changing needs of the service, working successfully both as part of a team and individually. As a motivated, enthusiastic, and ambitious individual with a strong administration background, you will be joining a team that places a premium on exceptional service delivery and ongoing development. Key responsibilities include: Arranging, attending and minuting multi agency meetings with professionals and families, producing high quality minutes digitally to an agreed standard, delivered to statutory deadlines Accurately recording and uploading information received onto a central database Updating and maintaining databases and spreadsheets with performance and task data Preparing and submitting documentation on behalf of the social care teams, gaining additional information when needed within tight deadlines Managing email duty boxes, prioritising urgent alerts and requests Administrative tasks such as post, photocopying, formatting documents, shredding, basic IT support completed to the required standard Answering calls from members of the public and professionals, managing challenging callers in an empathetic and assertive manner, and directing them efficiently to the social care teams Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Comprehensive minute taking including the ability to note-take extensive multi agency meetings using a laptop Exceptional organisation and prioritisation Outstanding customer service and communication skills both verbal and written Proactiveness and adaptability Excellent IT skills, with specific focus on Microsoft 365 applications including Excel, Word and SharePoint To apply, we request that you submit a CV and you will be asked the following 4 questions: Please tell us about your skills that are relevant to this position. Please detail your previous administration experience. Comprehensive minute taking skills are an essential requirement of this role. Please give evidence, with examples, of your laptop note taking experience. Ideally within a meeting setting. Please describe and give examples of how you deliver excellent customer service. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. This job advert closes at 23:59 on 31st December 2025. Please note that applications will be shortlisted and interviewed on an ongoing basis and therefore vacancies may be filled before the closing date so we encourage you to submit your application early. A Basic DBS 'Disclosure and Barring Service' check will be required for this role. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
SAP Signavio Administrator +6 months + +Full time on site in Goole Yorkshire +£55 - £58 ph Inside IR35 Skills: +SAP Signavio +S4HANA +SAP Cloud We are seeking a skilled SAP Signavio Administrator to own, manage, and optimise the SAP Signavio Business Process Transformation Suite across the enterprise. This role is responsible for platform administration, security and access control, workspace configuration, SSO management, governance enforcement, and integration support with core SAP systems. You will collaborate with IT security, SAP Basis, business process owners, and transformation teams to ensure a secure, stable, and well-governed Signavio. Platform Administration Administer the SAP Signavio Suite (Process Manager, Collaboration Hub, Process Governance, Process Insights, Journey Modeler). Manage user accounts, role-based access, groups, and license allocation. Maintain workspace configuration including folder structures, naming conventions, and taxonomy. Monitor platform health, performance, security, and availability. Manage versioning, approvals, and process publication workflows. Own platform maintenance including patches, upgrades, and feature enablement. Security & SSO Management Configure and maintain Single Sign-On (SSO) with identity providers (Azure AD, Okta, Ping, etc.). Ensure compliance with security, privacy, and audit requirements. Enforce access governance rules including Segregation of Duties (SoD). Support vulnerability management and identity lifecycle controls. Integration Support Support integrations with SAP S/4HANA, SAP Cloud ALM, SAP Solution Manager, and Process Insights. Support data pipelines for Process Insights and Process Intelligence. Coordinate with SAP Basis and integration teams to ensure connectivity and data integrity. Governance & Compliance Implement and enforce modelling standards, naming conventions, and governance policies. Maintain documentation for configuration, system architecture, security controls, and integrations. Monitor content quality, publishing discipline, and version control adherence. Support internal audits and compliance initiatives. User Support & Enablement Provide Level 2/3 support for Signavio-related issues. Manage user onboarding and offboarding workflows. Deliver training sessions and create user guides. Track usage and adoption trends and provide optimisation insights. Continuous Improvement Stay informed on SAP Signavio roadmap, releases, and best practices. Automate manual administrative workflows where possible. Collaborate with SAP CoE and business stakeholders to enhance the platform Required Skills: Hands-on experience with SAP Signavio Suite administration. Experience with workspace management, access control, and configuration. Understanding of BPMN 2.0 and governance frameworks. Experience with S/4HANA, SAP Cloud ALM, or Solution Manager integrations. Strong background in SSO/IDP configuration and authorisation models. Knowledge of SaaS security, compliance standards, and data governance. If you'd like to discuss this SAP role in more detail, please send your updated CV to and I will get in touch. JBRP1_UKTJ
Dec 09, 2025
Full time
SAP Signavio Administrator +6 months + +Full time on site in Goole Yorkshire +£55 - £58 ph Inside IR35 Skills: +SAP Signavio +S4HANA +SAP Cloud We are seeking a skilled SAP Signavio Administrator to own, manage, and optimise the SAP Signavio Business Process Transformation Suite across the enterprise. This role is responsible for platform administration, security and access control, workspace configuration, SSO management, governance enforcement, and integration support with core SAP systems. You will collaborate with IT security, SAP Basis, business process owners, and transformation teams to ensure a secure, stable, and well-governed Signavio. Platform Administration Administer the SAP Signavio Suite (Process Manager, Collaboration Hub, Process Governance, Process Insights, Journey Modeler). Manage user accounts, role-based access, groups, and license allocation. Maintain workspace configuration including folder structures, naming conventions, and taxonomy. Monitor platform health, performance, security, and availability. Manage versioning, approvals, and process publication workflows. Own platform maintenance including patches, upgrades, and feature enablement. Security & SSO Management Configure and maintain Single Sign-On (SSO) with identity providers (Azure AD, Okta, Ping, etc.). Ensure compliance with security, privacy, and audit requirements. Enforce access governance rules including Segregation of Duties (SoD). Support vulnerability management and identity lifecycle controls. Integration Support Support integrations with SAP S/4HANA, SAP Cloud ALM, SAP Solution Manager, and Process Insights. Support data pipelines for Process Insights and Process Intelligence. Coordinate with SAP Basis and integration teams to ensure connectivity and data integrity. Governance & Compliance Implement and enforce modelling standards, naming conventions, and governance policies. Maintain documentation for configuration, system architecture, security controls, and integrations. Monitor content quality, publishing discipline, and version control adherence. Support internal audits and compliance initiatives. User Support & Enablement Provide Level 2/3 support for Signavio-related issues. Manage user onboarding and offboarding workflows. Deliver training sessions and create user guides. Track usage and adoption trends and provide optimisation insights. Continuous Improvement Stay informed on SAP Signavio roadmap, releases, and best practices. Automate manual administrative workflows where possible. Collaborate with SAP CoE and business stakeholders to enhance the platform Required Skills: Hands-on experience with SAP Signavio Suite administration. Experience with workspace management, access control, and configuration. Understanding of BPMN 2.0 and governance frameworks. Experience with S/4HANA, SAP Cloud ALM, or Solution Manager integrations. Strong background in SSO/IDP configuration and authorisation models. Knowledge of SaaS security, compliance standards, and data governance. If you'd like to discuss this SAP role in more detail, please send your updated CV to and I will get in touch. JBRP1_UKTJ
CRM Administrator £30,000 - £35,000 Telford Hybrid 3-6 Month FTC Our client is a dynamic, growth-focused organisation seeking a proactive CRM Adminstrator to directly support their sales organisation. The ideal candidate will have strong experience working with Excel, Salesforce and/or HubSpot, and a proven ability to leverage analytics to drive actionable insights and improve sales operations. Key Responsibilities: Support the Revenue Operations Business Partner in driving operational efficiency, best practice adoption, and project management Provide day-to-day operational support to sellers and sales leadership Perform side-by-side observations with sellers to identify efficiency gains and process gaps Deliver impactful data analysis with actionable insights aligned to business objectives Document and maintain sales processes, policies, and work instructions Act as a problem-solver and primary point of contact for sales leadership on operational complexities Simplify and centralise administrative tasks to improve the seller experience Support change management initiatives through documentation and personal guidance Serve as a project manager for key initiatives, maintaining robust documentation and communication Administer and validate sales commissions, leveraging Salesforce and support from GTM Data Analytics and Revenue Operations Key Skills & Requirements: Minimum 3+ years of Salesforce CRM experience (Administrator certification a plus) 3+ years experience supporting a dynamic sales organisation Strong financial acumen and advanced Excel skills (Pivot Tables, VLOOKUP, XLOOKUP) Understanding of commission calculations, sales compensation plans, and compensation philosophies Knowledge of traditional sales practices including CRM utilisation, KPI tracking, sales processes, and compensation management Experience collaborating with sales managers, marketing, and customer success teams Experience supporting critical sales processes such as Forecasting, Pipeline Reviews, Quarterly Business Reviews, and Annual Planning Ability to design, influence, and monitor sales processes including prospecting, opportunity and account management, and account strategy design Preferred Qualifications: Salesforce Administrator Certification Experience with HubSpot CRM
Dec 06, 2025
Contractor
CRM Administrator £30,000 - £35,000 Telford Hybrid 3-6 Month FTC Our client is a dynamic, growth-focused organisation seeking a proactive CRM Adminstrator to directly support their sales organisation. The ideal candidate will have strong experience working with Excel, Salesforce and/or HubSpot, and a proven ability to leverage analytics to drive actionable insights and improve sales operations. Key Responsibilities: Support the Revenue Operations Business Partner in driving operational efficiency, best practice adoption, and project management Provide day-to-day operational support to sellers and sales leadership Perform side-by-side observations with sellers to identify efficiency gains and process gaps Deliver impactful data analysis with actionable insights aligned to business objectives Document and maintain sales processes, policies, and work instructions Act as a problem-solver and primary point of contact for sales leadership on operational complexities Simplify and centralise administrative tasks to improve the seller experience Support change management initiatives through documentation and personal guidance Serve as a project manager for key initiatives, maintaining robust documentation and communication Administer and validate sales commissions, leveraging Salesforce and support from GTM Data Analytics and Revenue Operations Key Skills & Requirements: Minimum 3+ years of Salesforce CRM experience (Administrator certification a plus) 3+ years experience supporting a dynamic sales organisation Strong financial acumen and advanced Excel skills (Pivot Tables, VLOOKUP, XLOOKUP) Understanding of commission calculations, sales compensation plans, and compensation philosophies Knowledge of traditional sales practices including CRM utilisation, KPI tracking, sales processes, and compensation management Experience collaborating with sales managers, marketing, and customer success teams Experience supporting critical sales processes such as Forecasting, Pipeline Reviews, Quarterly Business Reviews, and Annual Planning Ability to design, influence, and monitor sales processes including prospecting, opportunity and account management, and account strategy design Preferred Qualifications: Salesforce Administrator Certification Experience with HubSpot CRM
Mason Frank International
Newcastle Upon Tyne, Tyne And Wear
Salesforce Administrator - Newcastle (Hybrid) I'm partnered with a growing organisation that's looking for a Salesforce Administrator to join their close-knit technical team. This role sits within a highly customised, multi-cloud Salesforce environment, and you'll play a key part in keeping the platform running smoothly while helping drive continuous improvement across the business. You'll be working alongside IT, stakeholders, and external partners to support a rapidly evolving Salesforce estate and ensure the system remains robust, scalable, and aligned with business needs. Key Responsibilities Maintain and support a heavily customised Salesforce org, ensuring stability, performance, and reliability. Configure and enhance objects, fields, page layouts, flows, validation rules, and other declarative components. Manage integrations and complex configurations across multiple systems and tools. Improve user experience through UI enhancements and Lightning component optimisation. Drive best-practice use of Sales Cloud and uplift existing processes to standard Salesforce functionality. Strengthen Service Cloud capability across case management, knowledge, and support workflows. Support Marketing Cloud Engagement with journey management, audiences, and integrations. Contribute to projects aimed at replacing legacy code with modern declarative or out-of-the-box solutions. Provide day-to-day support, troubleshooting, and platform guidance to internal users. Deliver training sessions to improve adoption and user capability. Build and refine dashboards and reports, and support users in self-service reporting. Work with cross-functional teams to gather requirements, shape deliverables, and support project execution. Keep documentation, training materials, and technical notes accurate and up to date. Actively contribute to knowledge sharing within the IT/Salesforce function. Skills & Experience Proven background as a Salesforce Administrator within a customised Salesforce setup. Experience working across multi-cloud environments. Strong capability with Sales Cloud and Service Cloud; exposure to Marketing Cloud and Experience Cloud is a plus. Salesforce Administrator certification required; further certs desirable. Ability to assess Apex, Visualforce, and SOQL for troubleshooting (no coding involved). Confident using automation tools, especially Flow. Sound knowledge of Salesforce governance and best-practice configuration. Understanding of replacing legacy coded solutions with declarative or standard features. Good grasp of data processes such as migration, deduplication, and quality management. Experience with AppExchange tools (e.g., Conga) and integrations with third-party systems. Strong analytical, problem-solving, and organisational skills. Able to work both autonomously and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills.
Dec 06, 2025
Full time
Salesforce Administrator - Newcastle (Hybrid) I'm partnered with a growing organisation that's looking for a Salesforce Administrator to join their close-knit technical team. This role sits within a highly customised, multi-cloud Salesforce environment, and you'll play a key part in keeping the platform running smoothly while helping drive continuous improvement across the business. You'll be working alongside IT, stakeholders, and external partners to support a rapidly evolving Salesforce estate and ensure the system remains robust, scalable, and aligned with business needs. Key Responsibilities Maintain and support a heavily customised Salesforce org, ensuring stability, performance, and reliability. Configure and enhance objects, fields, page layouts, flows, validation rules, and other declarative components. Manage integrations and complex configurations across multiple systems and tools. Improve user experience through UI enhancements and Lightning component optimisation. Drive best-practice use of Sales Cloud and uplift existing processes to standard Salesforce functionality. Strengthen Service Cloud capability across case management, knowledge, and support workflows. Support Marketing Cloud Engagement with journey management, audiences, and integrations. Contribute to projects aimed at replacing legacy code with modern declarative or out-of-the-box solutions. Provide day-to-day support, troubleshooting, and platform guidance to internal users. Deliver training sessions to improve adoption and user capability. Build and refine dashboards and reports, and support users in self-service reporting. Work with cross-functional teams to gather requirements, shape deliverables, and support project execution. Keep documentation, training materials, and technical notes accurate and up to date. Actively contribute to knowledge sharing within the IT/Salesforce function. Skills & Experience Proven background as a Salesforce Administrator within a customised Salesforce setup. Experience working across multi-cloud environments. Strong capability with Sales Cloud and Service Cloud; exposure to Marketing Cloud and Experience Cloud is a plus. Salesforce Administrator certification required; further certs desirable. Ability to assess Apex, Visualforce, and SOQL for troubleshooting (no coding involved). Confident using automation tools, especially Flow. Sound knowledge of Salesforce governance and best-practice configuration. Understanding of replacing legacy coded solutions with declarative or standard features. Good grasp of data processes such as migration, deduplication, and quality management. Experience with AppExchange tools (e.g., Conga) and integrations with third-party systems. Strong analytical, problem-solving, and organisational skills. Able to work both autonomously and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills.
This is a fantastic opportunity to develop an administrative career in government, working at the heart of Government, whilst also providing you with the opportunity to work alongside senior leaders. If you are organised, efficient and people focused, then we would love to hear from you! About the Team This is an exciting opportunity to join the Group Management Support (GMS) Team to provide personal assistance and corporate support. The role is wide-ranging and fast-paced at the heart of the Group. The GMS is made up of 2 experienced PA's, a Private Secretary and a Business Manager based across the Darlington and London offices. Their aim is to provide a professional PA and Business Support service to keep the work of the Group running smoothly, enable it to deliver its objectives, and operate in line with the Treasury's policies and procedures. This is an excellent opportunity for the right candidate and will be a great introduction to a career in the Civil Service. We offer tailored training to PAs, dedicated networks for professions and interests and offer other development opportunities. About the Job Key Accountabilities for this role include: Diary management - proactively plan and manage the diary using your professional judgement to line up meetings in a well-organised way. Resolve conflicts, negotiate and allocate time to Deputy Directors (DDs) priorities. Support DDs priorities - you will support by anticipating problems, risks, issues and corporate tasks that they will have to deal with and proactively make suggestions about the best way to take them forward. Coordinating Logistics - ensure the DDs are clear on their schedules for the day and prepare diary and meeting folders in preferred format. Coordinate all logistics of virtual and in-person, internal and external meetings including organising international travel, hotels, taxis, visas, rooms, conference phone lines etc. Correspondence management - Manage and coordinate official correspondence including Ministerial responses, Parliamentary Questions, Freedom of Information requests, and Treat Official communications, ensuring timely and accurate handling in line with departmental standards. Team support - Provide cover for the other PAs in the Group Management Services Team (GMS) during absences by monitoring the inboxes and diaries of the Deputy Directors they support when needed. Building Relationships - take the initiative to develop and lead relationships with key external and internal partners and colleagues to effectively do the job. Admin/Secretariat Support The successful applicant will undertake a Level 3 Business Administration apprenticeship with Paragon as part of this role, and therefore you will need to be eligible for this to be considered for the post. Full details for the apprenticeship standard can be found in the link. You will need to meet the eligibility requirements for apprenticeship funding, more information is available here , and pass an assessment of prior learning from the apprenticeship provider to ensure funding is being used to develop new knowledge, skills and behaviours. As part of this, you will be required to evidence the below existing qualifications: Equivalent of Level 2 Maths and English (GCSE Grade C/4 or above). About You The successful candidate will: Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs. Demonstrate excellent interpersonal skills with the ability to work with colleagues at all levels be able to express information and ideas clearly. Work independently and manage a busy workload to deliver changing deadlines and priorities. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Dec 06, 2025
Full time
This is a fantastic opportunity to develop an administrative career in government, working at the heart of Government, whilst also providing you with the opportunity to work alongside senior leaders. If you are organised, efficient and people focused, then we would love to hear from you! About the Team This is an exciting opportunity to join the Group Management Support (GMS) Team to provide personal assistance and corporate support. The role is wide-ranging and fast-paced at the heart of the Group. The GMS is made up of 2 experienced PA's, a Private Secretary and a Business Manager based across the Darlington and London offices. Their aim is to provide a professional PA and Business Support service to keep the work of the Group running smoothly, enable it to deliver its objectives, and operate in line with the Treasury's policies and procedures. This is an excellent opportunity for the right candidate and will be a great introduction to a career in the Civil Service. We offer tailored training to PAs, dedicated networks for professions and interests and offer other development opportunities. About the Job Key Accountabilities for this role include: Diary management - proactively plan and manage the diary using your professional judgement to line up meetings in a well-organised way. Resolve conflicts, negotiate and allocate time to Deputy Directors (DDs) priorities. Support DDs priorities - you will support by anticipating problems, risks, issues and corporate tasks that they will have to deal with and proactively make suggestions about the best way to take them forward. Coordinating Logistics - ensure the DDs are clear on their schedules for the day and prepare diary and meeting folders in preferred format. Coordinate all logistics of virtual and in-person, internal and external meetings including organising international travel, hotels, taxis, visas, rooms, conference phone lines etc. Correspondence management - Manage and coordinate official correspondence including Ministerial responses, Parliamentary Questions, Freedom of Information requests, and Treat Official communications, ensuring timely and accurate handling in line with departmental standards. Team support - Provide cover for the other PAs in the Group Management Services Team (GMS) during absences by monitoring the inboxes and diaries of the Deputy Directors they support when needed. Building Relationships - take the initiative to develop and lead relationships with key external and internal partners and colleagues to effectively do the job. Admin/Secretariat Support The successful applicant will undertake a Level 3 Business Administration apprenticeship with Paragon as part of this role, and therefore you will need to be eligible for this to be considered for the post. Full details for the apprenticeship standard can be found in the link. You will need to meet the eligibility requirements for apprenticeship funding, more information is available here , and pass an assessment of prior learning from the apprenticeship provider to ensure funding is being used to develop new knowledge, skills and behaviours. As part of this, you will be required to evidence the below existing qualifications: Equivalent of Level 2 Maths and English (GCSE Grade C/4 or above). About You The successful candidate will: Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs. Demonstrate excellent interpersonal skills with the ability to work with colleagues at all levels be able to express information and ideas clearly. Work independently and manage a busy workload to deliver changing deadlines and priorities. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
The Planet Group has recently partnered with a leading biopharmaceutical organisation to support the recruitment of an IFS Systems Administrator on a permanent basis. (Hybrid working available) with some travel to Cambridge. About us: A forward thinking committed biologics development company who service both early discovery and commercial manufacturing to deliver better treatments to the market. About this Role: We are looking for this individual to serve as a subject matter expert who will be responsible for overseeing the installation, management, upgrades, and support of the IFS Enterprise Resource Planning (ERP) system. This individual will provide functional and technical advice and support to end-users. Duties and Responsibilities: Serves as primary Subject Matter Expert (SME) for the IFS ERP system Works closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-house Establishes and maintain effective working relationships with end users and suppliers Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality Develops and maintains a knowledge base of best practices for end users including user manuals for staff. Ensures strict adherence to software licensing rules and maintains careful records Responds promptly to end user and management needs and meets all SLAs Provide internal and external support to help set up systems or resolve issues Analyses software application issues and determines effective course of action to improve operational functionality Participates in after-hours support during evenings and weekends as needed Leads the evaluation, testing, and implementation of new modules and upgraded software Interfaces with the software vendors for any application bug resolution or application maintenance issues Participates in disaster recovery planning and testing and evaluation of new product features Participates in routine meetings related to the ERP system and core IT Operational systems Proactively anticipate issues and make recommendations operating to the highest of standards complying with company policies and procedures. Relevant skills and experience: Experience operating in a similar role with change management skills to support and drive user adoption. Experience using the ERP system from IFS ideally version 10 IFS cloud migration experience Proven ability to provide strong initiatives, establish personal goals, and take responsibility for meeting them within defined timelines Proven ability to function in a dynamic environment subject to spontaneous changes in schedules and priorities Experience in customer service, strong communication skills and a collaborative approach as part of a team. Working knowledge of GCP, cGMP and/or ICH guidelines If you would like to find out more, please apply in the first instance. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Each company within the Planet Equity Group is a data controller Full details regarding how we hold your data is available within our Privacy Notice accessible at our website.
Dec 06, 2025
Full time
The Planet Group has recently partnered with a leading biopharmaceutical organisation to support the recruitment of an IFS Systems Administrator on a permanent basis. (Hybrid working available) with some travel to Cambridge. About us: A forward thinking committed biologics development company who service both early discovery and commercial manufacturing to deliver better treatments to the market. About this Role: We are looking for this individual to serve as a subject matter expert who will be responsible for overseeing the installation, management, upgrades, and support of the IFS Enterprise Resource Planning (ERP) system. This individual will provide functional and technical advice and support to end-users. Duties and Responsibilities: Serves as primary Subject Matter Expert (SME) for the IFS ERP system Works closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-house Establishes and maintain effective working relationships with end users and suppliers Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality Develops and maintains a knowledge base of best practices for end users including user manuals for staff. Ensures strict adherence to software licensing rules and maintains careful records Responds promptly to end user and management needs and meets all SLAs Provide internal and external support to help set up systems or resolve issues Analyses software application issues and determines effective course of action to improve operational functionality Participates in after-hours support during evenings and weekends as needed Leads the evaluation, testing, and implementation of new modules and upgraded software Interfaces with the software vendors for any application bug resolution or application maintenance issues Participates in disaster recovery planning and testing and evaluation of new product features Participates in routine meetings related to the ERP system and core IT Operational systems Proactively anticipate issues and make recommendations operating to the highest of standards complying with company policies and procedures. Relevant skills and experience: Experience operating in a similar role with change management skills to support and drive user adoption. Experience using the ERP system from IFS ideally version 10 IFS cloud migration experience Proven ability to provide strong initiatives, establish personal goals, and take responsibility for meeting them within defined timelines Proven ability to function in a dynamic environment subject to spontaneous changes in schedules and priorities Experience in customer service, strong communication skills and a collaborative approach as part of a team. Working knowledge of GCP, cGMP and/or ICH guidelines If you would like to find out more, please apply in the first instance. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Each company within the Planet Equity Group is a data controller Full details regarding how we hold your data is available within our Privacy Notice accessible at our website.
SGS United Kingdom Limited
Ellesmere Port, Cheshire
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise - when you need to be sure - underscores our commitment to trust, integrity and reliability. SGS's HR function supports the UK operation by providing HR advice and guidance to both management and employees, implementing effective HR policies and procedures and driving employee engagement initiatives across our diverse business lines. Job Description ROLE OVERVIEW Job Title: HR Advisor Job Type: Full-Time, Permanent Location: Ellesmere Port, Cheshire (office based - 1 day per week from home) Hours: Monday to Friday, 9:00 AM - 5:00 PM Salary: From £28,000 (depending on experience), including benefits Industry: HR The HR Advisor will prepare, process and check high volumes of HR / payroll information on a monthly basis so will need to be a strong administrator with organisational skills gained within a fast-paced environment. In addition, as a HR Advisor you will play an important role in supporting multiple business lines across a number of sites, working closely with managers to ensure consistently fair and pragmatic people management practices are achieved. Responsibilities: Payroll and HRIS administration, including the processing of starters, leavers and contract changes Provide HR guidance to management, via phone, email or in person Implement effective HR policies and procedures Support employee relations such as performance management and disciplinary cases, grievances and sickness absence with input from the occupational health provider Conduct investigations, write reports and attend hearings Qualifications SKILLS AND QUALIFICATIONS: The ideal candidate will be a strong and exceptionally well organised Administrator and have proven experience as an HR Advisor and preferably hold or be working towards a CIPD (Level 3) or equivalent. You will have notable experience in employee relations and case work, such as probationary reviews, capability, disciplinary hearings and absence management. In addition, you will be able to demonstrate the following: Proven experience in a high-volume administrative capacity, possessing strong attention to detail and organisational skills Ability to support across multi-sites and multi-disciplines, as well as providing evidence of dealing with high volume in a fast-paced environment Proficiency in HR software and systems Knowledge of employment laws and regulations Strong understanding of employee relations and case management Excellent communication and problem-solving skills Hold a valid Driving License for use in the UK (ad hoc travel to national sites is required) Additional Information At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for: Performance related bonus (discretionary and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays An additional day off for your birthday Retailer Discounts Enhanced maternity/paternity and adoption pay Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Discounted Gym Membership SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly. JBRP1_UKTJ
Dec 05, 2025
Full time
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise - when you need to be sure - underscores our commitment to trust, integrity and reliability. SGS's HR function supports the UK operation by providing HR advice and guidance to both management and employees, implementing effective HR policies and procedures and driving employee engagement initiatives across our diverse business lines. Job Description ROLE OVERVIEW Job Title: HR Advisor Job Type: Full-Time, Permanent Location: Ellesmere Port, Cheshire (office based - 1 day per week from home) Hours: Monday to Friday, 9:00 AM - 5:00 PM Salary: From £28,000 (depending on experience), including benefits Industry: HR The HR Advisor will prepare, process and check high volumes of HR / payroll information on a monthly basis so will need to be a strong administrator with organisational skills gained within a fast-paced environment. In addition, as a HR Advisor you will play an important role in supporting multiple business lines across a number of sites, working closely with managers to ensure consistently fair and pragmatic people management practices are achieved. Responsibilities: Payroll and HRIS administration, including the processing of starters, leavers and contract changes Provide HR guidance to management, via phone, email or in person Implement effective HR policies and procedures Support employee relations such as performance management and disciplinary cases, grievances and sickness absence with input from the occupational health provider Conduct investigations, write reports and attend hearings Qualifications SKILLS AND QUALIFICATIONS: The ideal candidate will be a strong and exceptionally well organised Administrator and have proven experience as an HR Advisor and preferably hold or be working towards a CIPD (Level 3) or equivalent. You will have notable experience in employee relations and case work, such as probationary reviews, capability, disciplinary hearings and absence management. In addition, you will be able to demonstrate the following: Proven experience in a high-volume administrative capacity, possessing strong attention to detail and organisational skills Ability to support across multi-sites and multi-disciplines, as well as providing evidence of dealing with high volume in a fast-paced environment Proficiency in HR software and systems Knowledge of employment laws and regulations Strong understanding of employee relations and case management Excellent communication and problem-solving skills Hold a valid Driving License for use in the UK (ad hoc travel to national sites is required) Additional Information At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for: Performance related bonus (discretionary and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays An additional day off for your birthday Retailer Discounts Enhanced maternity/paternity and adoption pay Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Discounted Gym Membership SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly. JBRP1_UKTJ
Oracle HCM Systems Administrator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently. Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: You're an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. Excellent communication skills, both written and verbal. Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Oct 07, 2025
Full time
Oracle HCM Systems Administrator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently. Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: You're an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. Excellent communication skills, both written and verbal. Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Power Platform Administrator Microsoft Power Platform, Power Apps, Power Automate, Power Platform Admin Center, Power Platform CoE Starter Kit, Platform performance monitoring, App design, User onboarding, Access provisioning, Licensing, Capacity planning, Platform scaling, Platform configuration, Platform adoption, Azure, 6 months initial contract Hybrid with 3 days per week on site in Warrington £300-£350 per day via Umbrella We are seeking a Power Platform Administrator to take ownership of managing, maintaining, securing, and optimising our Power Platform environment. This role is ideal for someone with a strong background in the Microsoft Power Platform and a passion for driving efficient and secure platform solutions. Day-to-day of the role: Administer and support environments across Power Apps, Power Automate, and Power Platform Admin Center. Manage environment capacity and life cycle. Implement and manage the Power Platform CoE Starter Kit. Implement governance policies, data loss prevention (DLP) strategies, and security roles. Monitor platform performance and usage, troubleshoot issues, and ensure SLAs are met. Provide guidance on solution architecture and app design. Support user onboarding and access provisioning. Collaborate with development teams, partners, and business stakeholders to support solution deployment and environment strategy. Support licensing, capacity planning, and platform scaling. Advise on best practices for platform configuration, security, and compliance. Promote and control scalable, secure, and sustainable platform adoption. Stay current with platform updates and new features. Required Skills & Qualifications: Proven experience in administering Microsoft Power Platform in enterprise environments. Strong understanding of Power Platform governance, DLP policies, and environment architecture. Deep understanding of Power Platform components and Microsoft 365 ecosystem. Familiarity with connectors, custom connectors, and integration with Microsoft 365 and Azure. Experience supporting citizen developer communities and scalable governance models. Excellent troubleshooting skills and experience with platform performance monitoring. Comfortable with Agile ways of working and working in fast-paced consulting environments. Preferred but not essential: Microsoft Certifications in Power Platform (PL-400, PL-600, or PL-900). Experience with Azure DevOps for ALM and deployment pipelines. Familiarity with Microsoft 365, SharePoint, and Teams integrations. In the first instance please submit your CV.
Oct 03, 2025
Contractor
Power Platform Administrator Microsoft Power Platform, Power Apps, Power Automate, Power Platform Admin Center, Power Platform CoE Starter Kit, Platform performance monitoring, App design, User onboarding, Access provisioning, Licensing, Capacity planning, Platform scaling, Platform configuration, Platform adoption, Azure, 6 months initial contract Hybrid with 3 days per week on site in Warrington £300-£350 per day via Umbrella We are seeking a Power Platform Administrator to take ownership of managing, maintaining, securing, and optimising our Power Platform environment. This role is ideal for someone with a strong background in the Microsoft Power Platform and a passion for driving efficient and secure platform solutions. Day-to-day of the role: Administer and support environments across Power Apps, Power Automate, and Power Platform Admin Center. Manage environment capacity and life cycle. Implement and manage the Power Platform CoE Starter Kit. Implement governance policies, data loss prevention (DLP) strategies, and security roles. Monitor platform performance and usage, troubleshoot issues, and ensure SLAs are met. Provide guidance on solution architecture and app design. Support user onboarding and access provisioning. Collaborate with development teams, partners, and business stakeholders to support solution deployment and environment strategy. Support licensing, capacity planning, and platform scaling. Advise on best practices for platform configuration, security, and compliance. Promote and control scalable, secure, and sustainable platform adoption. Stay current with platform updates and new features. Required Skills & Qualifications: Proven experience in administering Microsoft Power Platform in enterprise environments. Strong understanding of Power Platform governance, DLP policies, and environment architecture. Deep understanding of Power Platform components and Microsoft 365 ecosystem. Familiarity with connectors, custom connectors, and integration with Microsoft 365 and Azure. Experience supporting citizen developer communities and scalable governance models. Excellent troubleshooting skills and experience with platform performance monitoring. Comfortable with Agile ways of working and working in fast-paced consulting environments. Preferred but not essential: Microsoft Certifications in Power Platform (PL-400, PL-600, or PL-900). Experience with Azure DevOps for ALM and deployment pipelines. Familiarity with Microsoft 365, SharePoint, and Teams integrations. In the first instance please submit your CV.
Modern Workplace & Microsoft 365 Administrator Location: London Salary: Up to £45K (dependent on experience) Are you looking to take the next step in your Modern Workplace & Microsoft 365 career? Do you thrive in an environment that values autonomy, innovation, and teamwork? If you're passionate about maximising the impact of Modern Workplace and M365 technologies, this could be the role for you. About the Role As a Modern Workplace & Microsoft 365 Administrator, you'll support, manage, optimise, and secure my client's global Microsoft 365 environment. You'll work closely with IT and business teams to drive efficiency, strengthen adoption, and deliver a seamless modern workplace experience. Key Responsibilities Administer and optimise Microsoft 365 services, ensuring smooth device and application management. Automate and streamline tasks using PowerShell and CoreView. Support and train users to improve adoption of M365 technologies. Monitor performance, identify opportunities for optimisation, and deliver cost-saving improvements. Translate stakeholder requirements into effective technical solutions while ensuring compliance and reliability. What We're Looking For Experience supporting large user bases across M365 tools (Teams, OneDrive, SharePoint, Exchange Online, Intune, Azure AD). Exposure to Microsoft 365 migrations. Minimum 2 years' IT support experience. A collaborative, proactive team player with strong communication skills.
Oct 02, 2025
Full time
Modern Workplace & Microsoft 365 Administrator Location: London Salary: Up to £45K (dependent on experience) Are you looking to take the next step in your Modern Workplace & Microsoft 365 career? Do you thrive in an environment that values autonomy, innovation, and teamwork? If you're passionate about maximising the impact of Modern Workplace and M365 technologies, this could be the role for you. About the Role As a Modern Workplace & Microsoft 365 Administrator, you'll support, manage, optimise, and secure my client's global Microsoft 365 environment. You'll work closely with IT and business teams to drive efficiency, strengthen adoption, and deliver a seamless modern workplace experience. Key Responsibilities Administer and optimise Microsoft 365 services, ensuring smooth device and application management. Automate and streamline tasks using PowerShell and CoreView. Support and train users to improve adoption of M365 technologies. Monitor performance, identify opportunities for optimisation, and deliver cost-saving improvements. Translate stakeholder requirements into effective technical solutions while ensuring compliance and reliability. What We're Looking For Experience supporting large user bases across M365 tools (Teams, OneDrive, SharePoint, Exchange Online, Intune, Azure AD). Exposure to Microsoft 365 migrations. Minimum 2 years' IT support experience. A collaborative, proactive team player with strong communication skills.
Modern Workplace & Microsoft 365 Administrator Location: London Salary: Up to £45K (dependent on experience) Are you looking to take the next step in your Modern Workplace & Microsoft 365 career? Do you thrive in an environment that values autonomy, innovation, and teamwork? If you're passionate about maximising the impact of Modern Workplace and M365 technologies, this could be the role for you. About the Role As a Modern Workplace & Microsoft 365 Administrator, you'll support, manage, optimise, and secure my client's global Microsoft 365 environment. You'll work closely with IT and business teams to drive efficiency, strengthen adoption, and deliver a seamless modern workplace experience. Key Responsibilities Administer and optimise Microsoft 365 services, ensuring smooth device and application management. Automate and streamline tasks using PowerShell and CoreView. Support and train users to improve adoption of M365 technologies. Monitor performance, identify opportunities for optimisation, and deliver cost-saving improvements. Translate stakeholder requirements into effective technical solutions while ensuring compliance and reliability. What We're Looking For Experience supporting large user bases across M365 tools (Teams, OneDrive, SharePoint, Exchange Online, Intune, Azure AD). Exposure to Microsoft 365 migrations. Minimum 2 years' IT support experience. A collaborative, proactive team player with strong communication skills.
Oct 02, 2025
Full time
Modern Workplace & Microsoft 365 Administrator Location: London Salary: Up to £45K (dependent on experience) Are you looking to take the next step in your Modern Workplace & Microsoft 365 career? Do you thrive in an environment that values autonomy, innovation, and teamwork? If you're passionate about maximising the impact of Modern Workplace and M365 technologies, this could be the role for you. About the Role As a Modern Workplace & Microsoft 365 Administrator, you'll support, manage, optimise, and secure my client's global Microsoft 365 environment. You'll work closely with IT and business teams to drive efficiency, strengthen adoption, and deliver a seamless modern workplace experience. Key Responsibilities Administer and optimise Microsoft 365 services, ensuring smooth device and application management. Automate and streamline tasks using PowerShell and CoreView. Support and train users to improve adoption of M365 technologies. Monitor performance, identify opportunities for optimisation, and deliver cost-saving improvements. Translate stakeholder requirements into effective technical solutions while ensuring compliance and reliability. What We're Looking For Experience supporting large user bases across M365 tools (Teams, OneDrive, SharePoint, Exchange Online, Intune, Azure AD). Exposure to Microsoft 365 migrations. Minimum 2 years' IT support experience. A collaborative, proactive team player with strong communication skills.
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales. Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience. This small but growing company believe in a collaborative culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to join the dynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and ensuring the Salesforce platform is optimised to support our strategic goals.This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes, user stories, and functional requirements. Conduct workshops and meetings to facilitate requirements gathering and solution design. Collaborate with developers to design and implement robust Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for process improvement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. Excellent communication, interpersonal, and stakeholder management skills. Experience working in an Agile environment. Ability to think critically and solve complex business problems. A relevant Salesforce certification (e.g., Salesforce Certified Administrator, Business Analyst) is a significant advantage. What We Offer: A competitive salary of around £45-50K plus bonus. A generous annual leave allowance and flexible working arrangements. Opportunities for continuous professional development and training. A friendly, supportive, and collaborative team environment. How to Apply: If you are a talented Salesforce Business Analyst looking for your next challenge, we'd love to hear from you. Please send your CV in today. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Oct 01, 2025
Full time
Salesforce Business Analyst South Wales (Hybrid - 2 days in-office) Permanent About Us Join a forward-thinking and rapidly growing company based in the heart of South Wales. Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience. This small but growing company believe in a collaborative culture where your skills and ideas can make a real impact. The Role We are seeking a proactive and detail-oriented Salesforce Business Analyst to join the dynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team. You will be responsible for understanding business needs, translating them into technical requirements, and ensuring the Salesforce platform is optimised to support our strategic goals.This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week. Key Responsibilities: Gather and analyse business requirements from various stakeholders. Document business processes, user stories, and functional requirements. Conduct workshops and meetings to facilitate requirements gathering and solution design. Collaborate with developers to design and implement robust Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for process improvement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. Excellent communication, interpersonal, and stakeholder management skills. Experience working in an Agile environment. Ability to think critically and solve complex business problems. A relevant Salesforce certification (e.g., Salesforce Certified Administrator, Business Analyst) is a significant advantage. What We Offer: A competitive salary of around £45-50K plus bonus. A generous annual leave allowance and flexible working arrangements. Opportunities for continuous professional development and training. A friendly, supportive, and collaborative team environment. How to Apply: If you are a talented Salesforce Business Analyst looking for your next challenge, we'd love to hear from you. Please send your CV in today. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Office Administrator (Asset Suite 9 Project Support) Hinkley Point C Permanent role - Site based We have an exciting opportunity for an Office Administrator to join uson the MEH Alliance , working on the Hinkley Point C construction project as part of the Asset Suit 9 team assisting in the role out and update of the system across the project (no specific systems knowledge required, training will be given). This is full time permanent position based onsite at Hinkley Point C . Responsibilities: Support the Implementation Lead aiding in the adoption of the system across the project. Assist co-ordinating onboarding of new users and the distribution and setup of hardware equipment (Tablets). Monitor, identify, support and record training requirements by observing user performance. Ensure compliance of system related processes and procedures. Assist the implementation Lead in providing end-to-end reports (Materials, Construction, Handover). Requirements: Proficient in the use of Microsoft Office suite of programmes. Proven ability to quickly learn and understand complex topics. Excellent written and communication skills, with a keen eye for detail. Please note this role does not offer any travel or subsistence allowances and so applicants must be based in the local area to be considered. Benefits We are able to offer a competitive salary with generous uplift and allowances for working away from home where required. 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Discounts Personal development programme Flexible Benefits Please apply with an up to date CV, detailing your salary/package expectations. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. NG Bailey on the Hinkley Point C Project: We are working across both Hinkley Point C units to deliver the infrastructure that will power the station and its operations, creating 1,000 jobs including many specialist engineers. Works include the design and installation of circa 76,000 cables totalling over 3,000km in length; over 180km of cable containment support systems; fire and environmental sealing; design and installation of earthing systems, and specialist packages associated with data acquisition and plant control. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sep 23, 2025
Full time
Office Administrator (Asset Suite 9 Project Support) Hinkley Point C Permanent role - Site based We have an exciting opportunity for an Office Administrator to join uson the MEH Alliance , working on the Hinkley Point C construction project as part of the Asset Suit 9 team assisting in the role out and update of the system across the project (no specific systems knowledge required, training will be given). This is full time permanent position based onsite at Hinkley Point C . Responsibilities: Support the Implementation Lead aiding in the adoption of the system across the project. Assist co-ordinating onboarding of new users and the distribution and setup of hardware equipment (Tablets). Monitor, identify, support and record training requirements by observing user performance. Ensure compliance of system related processes and procedures. Assist the implementation Lead in providing end-to-end reports (Materials, Construction, Handover). Requirements: Proficient in the use of Microsoft Office suite of programmes. Proven ability to quickly learn and understand complex topics. Excellent written and communication skills, with a keen eye for detail. Please note this role does not offer any travel or subsistence allowances and so applicants must be based in the local area to be considered. Benefits We are able to offer a competitive salary with generous uplift and allowances for working away from home where required. 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Discounts Personal development programme Flexible Benefits Please apply with an up to date CV, detailing your salary/package expectations. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. NG Bailey on the Hinkley Point C Project: We are working across both Hinkley Point C units to deliver the infrastructure that will power the station and its operations, creating 1,000 jobs including many specialist engineers. Works include the design and installation of circa 76,000 cables totalling over 3,000km in length; over 180km of cable containment support systems; fire and environmental sealing; design and installation of earthing systems, and specialist packages associated with data acquisition and plant control. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Copilot Engineer/Specialist City of London Hybrid (3/2 split) 6-months contract Up to £705 per day (via Umbrella) cer Financial are working alongside an international bank who are based in the City of London. They are seeking a Copilot Engineer/Specialist to work with them on a contract. The responsibilities of the Copilot Engineer/Specialist will have: Lead the technical implementation of Microsoft Copilot solutions across Microsoft 365 (e.g., Word, Excel, Outlook, Teams, SharePoint) and other platforms. Design and configure secure, scalable, and compliant Copilot deployments tailored to business needs. Collaborate with IT, security, and business stakeholders to ensure readiness for production rollout. Architect and implement integrations between Copilot and enterprise systems to enable contextual, intelligent experiences. Support development and management of custom Copilot extensions and agents using tools such as Microsoft Copilot Studio and Azure OpenAI. Ensure interoperability across the broader Microsoft ecosystem, including Power BI, Power Automate, and Security Copilot. Define and enforce governance standards for Copilot usage, data access, and prompt management. Work closely with security and compliance teams to ensure adherence to organisational and regulatory requirements. Monitor and manage permissions, data boundaries, and responsible AI practices. Own the lifecycle of Copilot solutions post-launch, including monitoring, optimisation, and support. Track adoption, performance, and user feedback to drive continuous improvement. Provide technical leadership and support for issue resolution and enhancements. Act as the subject matter expert (SME) for Copilot technologies, advising stakeholders on capabilities, limitations, and best practices. Support change management and user enablement efforts, including training, documentation, and onboarding. Stay current with Microsoft's Copilot roadmap and emerging AI capabilities to inform future strategy. The successful Copilot Engineer/Specialist will have: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. Experience in Microsoft Copilot ecosystem, including Microsoft 365 Copilot, SharePoint Copilot, Teams Copilot, and Security Copilot. Experience with Microsoft Azure services, particularly Azure OpenAI, Azure AD, and integration services (e.g., Logic Apps, API Management). Strong knowledge of enterprise architecture, solution design, and system integration. Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert TOGAF or other architecture frameworks Expertise in Microsoft Graph API, Microsoft 365 compliance and security, and identity management. Experience with Copilot Studio and building custom Copilot agents or plugins. Familiarity with REST APIs, JSON, OAuth, and integration patterns with enterprise systems (e.g., CRM, ERP, data lakes). Understanding of prompt engineering, grounding techniques, and responsible AI principles.
Sep 23, 2025
Full time
Copilot Engineer/Specialist City of London Hybrid (3/2 split) 6-months contract Up to £705 per day (via Umbrella) cer Financial are working alongside an international bank who are based in the City of London. They are seeking a Copilot Engineer/Specialist to work with them on a contract. The responsibilities of the Copilot Engineer/Specialist will have: Lead the technical implementation of Microsoft Copilot solutions across Microsoft 365 (e.g., Word, Excel, Outlook, Teams, SharePoint) and other platforms. Design and configure secure, scalable, and compliant Copilot deployments tailored to business needs. Collaborate with IT, security, and business stakeholders to ensure readiness for production rollout. Architect and implement integrations between Copilot and enterprise systems to enable contextual, intelligent experiences. Support development and management of custom Copilot extensions and agents using tools such as Microsoft Copilot Studio and Azure OpenAI. Ensure interoperability across the broader Microsoft ecosystem, including Power BI, Power Automate, and Security Copilot. Define and enforce governance standards for Copilot usage, data access, and prompt management. Work closely with security and compliance teams to ensure adherence to organisational and regulatory requirements. Monitor and manage permissions, data boundaries, and responsible AI practices. Own the lifecycle of Copilot solutions post-launch, including monitoring, optimisation, and support. Track adoption, performance, and user feedback to drive continuous improvement. Provide technical leadership and support for issue resolution and enhancements. Act as the subject matter expert (SME) for Copilot technologies, advising stakeholders on capabilities, limitations, and best practices. Support change management and user enablement efforts, including training, documentation, and onboarding. Stay current with Microsoft's Copilot roadmap and emerging AI capabilities to inform future strategy. The successful Copilot Engineer/Specialist will have: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. Experience in Microsoft Copilot ecosystem, including Microsoft 365 Copilot, SharePoint Copilot, Teams Copilot, and Security Copilot. Experience with Microsoft Azure services, particularly Azure OpenAI, Azure AD, and integration services (e.g., Logic Apps, API Management). Strong knowledge of enterprise architecture, solution design, and system integration. Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert TOGAF or other architecture frameworks Expertise in Microsoft Graph API, Microsoft 365 compliance and security, and identity management. Experience with Copilot Studio and building custom Copilot agents or plugins. Familiarity with REST APIs, JSON, OAuth, and integration patterns with enterprise systems (e.g., CRM, ERP, data lakes). Understanding of prompt engineering, grounding techniques, and responsible AI principles.
Unified Communications Engineer Location: London (Hybrid) Salary: Competitive Benefits Are you an experienced Unified Communications Engineer looking to lead on cutting-edge collaboration and telephony technologies? This is an exciting opportunity to join a forward-thinking global organisation at a pivotal time of transformation, as they modernise their communication platforms and migrate from legacy systems to cloud-based solutions. The Role As a Unified Communications Engineer, you'll be the technical lead for enterprise-wide communications platforms, including Microsoft Teams (chat, conferencing, calling), Microsoft 365 email, OneDrive , and Cisco Unified Communications Manager (CUCM) . You'll play a key role in migration projects, ensuring seamless transitions to Microsoft Teams Calling while driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, video conferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt groups, auto-attendants, and call queues. Troubleshoot complex issues across telephony and collaboration platforms. Support change management and deliver training to ensure high adoption of new tools. Collaborate with IT leadership, business stakeholders, and vendors to align UC solutions with organisational needs. About You We're looking for someone with: 5-8 years' IT experience , including at least 3 years in Unified Communications. Proven expertise in Microsoft Teams administration (chat, conferencing, enterprise voice). Strong hands-on experience with Microsoft 365 (Exchange Online, OneDrive, SharePoint, Entra) . Background in Cisco CUCM administration and telephony migration . Knowledge of VoIP, SIP, QoS and related telephony protocols. Relevant certifications such as Microsoft 365 Teams Administrator or Cisco CCNP Collaboration (desirable). Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. Why Apply? This role offers the chance to be at the forefront of a major UC transformation project, where you'll directly influence the technology strategy and help deliver a modern, cloud-first communication environment. You'll work with a global team, cutting-edge platforms, and enjoy ongoing opportunities for professional growth.
Sep 22, 2025
Full time
Unified Communications Engineer Location: London (Hybrid) Salary: Competitive Benefits Are you an experienced Unified Communications Engineer looking to lead on cutting-edge collaboration and telephony technologies? This is an exciting opportunity to join a forward-thinking global organisation at a pivotal time of transformation, as they modernise their communication platforms and migrate from legacy systems to cloud-based solutions. The Role As a Unified Communications Engineer, you'll be the technical lead for enterprise-wide communications platforms, including Microsoft Teams (chat, conferencing, calling), Microsoft 365 email, OneDrive , and Cisco Unified Communications Manager (CUCM) . You'll play a key role in migration projects, ensuring seamless transitions to Microsoft Teams Calling while driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, video conferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt groups, auto-attendants, and call queues. Troubleshoot complex issues across telephony and collaboration platforms. Support change management and deliver training to ensure high adoption of new tools. Collaborate with IT leadership, business stakeholders, and vendors to align UC solutions with organisational needs. About You We're looking for someone with: 5-8 years' IT experience , including at least 3 years in Unified Communications. Proven expertise in Microsoft Teams administration (chat, conferencing, enterprise voice). Strong hands-on experience with Microsoft 365 (Exchange Online, OneDrive, SharePoint, Entra) . Background in Cisco CUCM administration and telephony migration . Knowledge of VoIP, SIP, QoS and related telephony protocols. Relevant certifications such as Microsoft 365 Teams Administrator or Cisco CCNP Collaboration (desirable). Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. Why Apply? This role offers the chance to be at the forefront of a major UC transformation project, where you'll directly influence the technology strategy and help deliver a modern, cloud-first communication environment. You'll work with a global team, cutting-edge platforms, and enjoy ongoing opportunities for professional growth.