4 jobs found

Housing Disrepair Solicitor £45,000 - £65,000 Location: Deansgate, Central Manchester A fantastic opportunity for a Housing Disrepair Solicitor or Fee Earner to join a leading legal service provider's brand new firm based in Central Manchester. A new firm is being set up in a beautiful, iconic building just off Deansgate, and this is an exciting opportunity to join the team at an early stage of its growth. The firm specialises in litigation and will initially deal with legal matters relating to housing disrepair, property disputes and housing law. This group has some of the best funding available and the support of a leading North West firm. They also offer an excellent opportunity for individuals to progress into a senior position quickly due to their rapid expansion. The Role: Case Management: Managing an active caseload of housing disrepair matters from initial instruction through to completion or trial, ensuring compliance and a high standard of work througout. Legal Drafting: Preparing letters of claim, pleadings, formal court documents, witness statements, schedules of loss etc. Evidence Gathering: Liaising with surveyors, environmental health officers, and medical experts to obtain and review reports, assess liability, and quantify damages relating to housing conditions. Litigation & Settlements: Negotiating settlements with landlords, housing associations, and their representatives, attending case management hearings where required, and preparing trial bundles for court proceedings. The Individual: At least one year PQE with 1 year of fee-earning experience in Housing Disrepair. Experience handling housing disrepair claims, claimant litigation, or wider contentious civil litigation, ideally with exposure to the Housing Conditions Pre-Action Protocol. Technical Skills: Proficiency in case management systems such as Proclaim or similar platforms, alongside strong drafting skills and familiarity with the Civil Procedure Rules (CPR). Personal Attributes: Strong organisational skills, the ability to manage competing deadlines, attention to detail, and effective communication skills when dealing with clients, experts, and opposing parties. Apply: If you're interested in applying for this HDR, Housing Disrepair Solicitor role in Manchester, please send your CV to: or call for more information.

Job Title: Senior Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Daily rate: 190.23 PAYE / 253.08 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We're looking for an experienced Senior Repairs Customer Resolution Officer to join our Property Services team and play a key role in delivering outstanding customer outcomes across our repairs service. This is an excellent opportunity for someone with a strong background in repairs, complaints resolution and customer service within social housing , who has experience supervising or coordinating colleagues and enjoys leading by example. You'll manage complex customer cases, support disrepair investigations, oversee complaint responses, and act as a key link between operational teams, contractors and residents. You'll also provide day-to-day leadership, support and guidance to a small team, helping to drive performance and excellent customer service standards. Key Responsibilities Investigate and manage complex repairs, complaints and customer resolution cases. Support disrepair and ADR case management, ensuring information is accurate and complete. Act as a point of escalation for challenging customer issues and complaints. Coordinate and supervise the work of Repairs Services Officers and Technical Administration colleagues. Conduct one-to-ones, team meetings and performance discussions. Monitor workloads, targets and service delivery standards. Liaise with contractors, surveyors, housing teams and other stakeholders to ensure repairs are completed efficiently. Identify trends, service improvements and opportunities to enhance customer satisfaction. Ensure compliance with complaint handling requirements, policies and Ombudsman expectations. Deliver a customer-focused approach that resolves issues quickly and effectively. About You We're looking for someone who can combine technical repairs knowledge with exceptional customer service and complaint resolution skills. Essential Experience Experience working within a responsive repairs or property maintenance environment , ideally within social housing. Strong experience managing and resolving customer complaints and escalated cases . Experience in a team leader, senior officer, supervisory or coordinator role with responsibility for supporting and guiding colleagues. Experience working with residents and customers in a customer-focused environment. Experience building effective relationships with contractors and internal stakeholders. Experience analysing information, solving problems and making sound decisions. Good working knowledge of Microsoft Office applications, including Word and Excel. Essential Skills Excellent customer service and communication skills. Strong complaint investigation and resolution capability. Ability to influence, challenge and drive positive outcomes. Excellent organisational and prioritisation skills. Ability to work under pressure and manage competing demands. Strong attention to detail and record-keeping skills. Ability to support, motivate and coordinate the work of others. A collaborative approach and commitment to delivering excellent resident outcomes. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Senior Surveyor South-West London £53k Repairs and Maintenance Build Recruitment are proud to be representing a social housing company based in the South-West London area who are looking for a highly skilled Senior Surveyor to join their team. Responsibilities: Carry out detailed property inspections and diagnose defects, to produce detailed reports, prioritising & progressing remedial actions, and keeping customers informed. Manage insurance claims, escalated cases and on occasion cover legal disrepair cases Carry out pre, post and Work in Progress inspections recording findings on their systems and managing issues through to a satisfactory resolution. Generate contractor orders and coordinate work. Build confident, collaborative working relationships with a range of stakeholders including building contractors, suppliers, consultants, health & safety specialists, and customers Maintain and update accurate records Manage and supervise delivery of high quality work and projects, delivering projects on time and in budget. Report on performance; managing KPIs Key Knowledge: Social Housing, Building Contractor and local authority industry knowledge IT and Excel Literate A full valid driving license with access to a car during the working week A degree in a surveying-related subject Experience in project management: procuring, implementing, delivering and supervising If this sounds like a role that suits your profile, then feel free to get in touch.

Building Surveyor Location: North West Leicestershire District Council Rate: £30.39 per hour (Inside IR35) Contract: Initial 3-month assignment Hours: Full-time North West Leicestershire District Council is seeking an experienced and proactive Building Surveyor to join their Responsive Repairs, Voids and Minor Works Team. This is a key technical role supporting the council's domestic rented housing portfolio, with a strong focus on quality assurance, compliance, and strategic asset management. Key Responsibilities As Building Surveyor, you will act as a senior professional advisor, delivering high-quality surveying services across a broad range of responsibilities: Lead defect diagnostics and resolution, including damp and mould cases Conduct measured surveys and prepare specifications, orders, and contract documentation Manage stock condition surveys, asset registers, and life cycle cost plans Support budget preparation, feasibility reporting, and financial monitoring Undertake inspections to identify statutory non-compliance and building fabric failures Support disrepair cases and attend court as a witness when required Oversee external contractors and ensure compliance with council policies and procedures Ensure adherence to Building Regulations, Planning, and CDM legislation Contribute to the Council's Zero Carbon roadmap and Minimum Energy Efficiency Standards Design and manage scopes of work, monitor progress, and evaluate completed projects Liaise with tenants to accommodate special requirements during works Provide technical advice for residential permission requests Lead or support project teams for new council buildings, acquisitions, and disposals What We're Looking For Strong technical expertise in building surveying and housing asset management Proven ability to manage complex projects and resolve disputes effectively Knowledge of relevant legislation and compliance standards Excellent communication and stakeholder engagement skills Experience working within local authority or public sector environments is desirable Additional Information Based within a supportive and professional team environment Opportunity to contribute to meaningful housing improvements across the district Initial 3-month contract with potential for extension If you're ready to bring your expertise to a forward-thinking council and help deliver high-quality housing services, we'd love to hear from you. Please get in touch with your CV and availability.