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data centre operations manager
tda-group
M&E Project Manager
tda-group
Job Title: M&E Project Manager Location: East India. London Salary: 70,000 to 80,000 Our client is seeking an experienced Project Manager to deliver large-scale Data Centre projects across London. This is a delivery role with full project ownership, responsible for managing critical infrastructure programmes. This position requires a confident, hands-on Project Manager with proven experience operating across London and the UK, managing Local Service Provider (LSP) teams, and reporting progress to senior stakeholders. Data centre experience is required. Responsibilities: Take full end-to-end ownership of complex Data Centre projects across London and the UK, from mobilisation through to completion and handover. Deliver large-scale programmes exceeding 1m in value within live, mission-critical environments. Manage and coordinate multiple Local Service Provider (LSP) teams across different countries and regions. Act as the senior point of contact for clients, providing regular progress updates, governance reporting, and risk management. Ensure projects are delivered safely, on time, within budget, and to agreed quality standards. Oversee programme planning, resourcing, cost control, change management, and commercial performance. Ensure compliance with data centre operational requirements, including M&E and critical infrastructure controls. Support business growth by setting delivery standards and helping scale operations. Skills / Experience / Qualifications: Proven experience as a Project Manager delivering data centre or critical infrastructure projects. Demonstrable experience working across the UK. Experience working on hyperscale or enterprise data centre clients (e.g. Microsoft, Google, AWS) is highly advantageous. Strong understanding of M&E, controlled environments, and operational data centre constraints. Proven capability managing LSPs and multi-vendor delivery teams across multiple countries. Experience delivering projects valued at 1m+ with full commercial and contractual responsibility. Excellent stakeholder management, reporting, and governance skills. If this could be of interest, please drop me an email to (url removed) or call me at (phone number removed) Alec Lintern Recruitment Consultant TDA Telecoms
Apr 02, 2026
Full time
Job Title: M&E Project Manager Location: East India. London Salary: 70,000 to 80,000 Our client is seeking an experienced Project Manager to deliver large-scale Data Centre projects across London. This is a delivery role with full project ownership, responsible for managing critical infrastructure programmes. This position requires a confident, hands-on Project Manager with proven experience operating across London and the UK, managing Local Service Provider (LSP) teams, and reporting progress to senior stakeholders. Data centre experience is required. Responsibilities: Take full end-to-end ownership of complex Data Centre projects across London and the UK, from mobilisation through to completion and handover. Deliver large-scale programmes exceeding 1m in value within live, mission-critical environments. Manage and coordinate multiple Local Service Provider (LSP) teams across different countries and regions. Act as the senior point of contact for clients, providing regular progress updates, governance reporting, and risk management. Ensure projects are delivered safely, on time, within budget, and to agreed quality standards. Oversee programme planning, resourcing, cost control, change management, and commercial performance. Ensure compliance with data centre operational requirements, including M&E and critical infrastructure controls. Support business growth by setting delivery standards and helping scale operations. Skills / Experience / Qualifications: Proven experience as a Project Manager delivering data centre or critical infrastructure projects. Demonstrable experience working across the UK. Experience working on hyperscale or enterprise data centre clients (e.g. Microsoft, Google, AWS) is highly advantageous. Strong understanding of M&E, controlled environments, and operational data centre constraints. Proven capability managing LSPs and multi-vendor delivery teams across multiple countries. Experience delivering projects valued at 1m+ with full commercial and contractual responsibility. Excellent stakeholder management, reporting, and governance skills. If this could be of interest, please drop me an email to (url removed) or call me at (phone number removed) Alec Lintern Recruitment Consultant TDA Telecoms
Heathrow Personnel
Customer service and business development - Logistics
Heathrow Personnel Hounslow, London
We are seeking an experienced person who has sales & business development experience and worked within logistocs / freight. The role is responsible for ensuring safe, efficient and compliant operations while driving service performance, process improvements and revenue growth opportunities. The successful candidate will act as a key operational leader, managing day-to-day business activities, monitoring performance against KPIs, supporting strategic initiatives and ensuring high standards of customer service across all operational areas. Warehouse Operations Manage day-to-day operations of the Multiuser Warehouse (MUW) ensuring safe, efficient and compliant performance. Act as subject matter expert for OMNI and SOM warehouse systems , troubleshooting operational issues where possible. Maintain data integrity and adherence to warehouse workflows and procedures. Develop and maintain SOPs, training materials and process documentation . Deliver training and coach operational teams to improve capability and performance. Monitor operational KPIs and address any performance issues proactively. Lead investigations into operational issues and stock discrepancies and ensure root cause resolution. Ensure compliance with health & safety regulations, company policies and audit requirements . Additional Services Operations Oversee daily operations of the Additional Services department , including parcel deliveries and service coordination. Manage financial reporting and monthly invoicing processes for additional services. Monitor service performance against KPIs and contractual requirements. Identify opportunities to introduce new services and revenue streams . Produce monthly dashboards analysing revenue performance, trends and opportunities. Work with internal stakeholders to implement new operational service offerings. Customer Service Management Manage the Customer Service department , ensuring efficient handling of calls, emails and booking requests. Oversee rota planning, holiday approvals and sickness cover. Monitor attendance and team performance, providing coaching where required. Ensure accurate record keeping within internal systems (including AMIS). Maintain high standards of customer communication and professional service delivery. Operational Strategy & Performance Support development and delivery of short-term operational strategies aligned with business objectives. Analyse operational and financial data to identify improvement opportunities. Coordinate cross-departmental initiatives and monitor performance against targets. Provide regular reporting and performance updates to senior leadership. Quality & Continuous Improvement Support process development and drive adherence to operational procedures. Lead root cause investigations and implement corrective actions to prevent operational failures. Support internal and external audits and ensure strong compliance outcomes. Promote continuous improvement and operational resilience across teams. Required Experience & Background Previous experience in an Operations Manager, Warehouse Manager, or Logistics Manager role. Strong background in warehouse operations, logistics or supply chain environments . Experience managing customer service or operational support teams . Demonstrated experience monitoring KPIs, operational performance and service delivery . Experience leading process improvement initiatives and operational investigations . Strong understanding of health & safety, compliance and operational governance . Experience working with warehouse management systems (WMS) or similar operational platforms. Proven leadership experience including staff coaching, training and performance management . Preferred Skills Experience managing multi-site or multi-service operations . Experience with financial reporting, revenue analysis or service billing processes . Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience supporting operational strategy and business improvement initiatives .
Apr 02, 2026
Full time
We are seeking an experienced person who has sales & business development experience and worked within logistocs / freight. The role is responsible for ensuring safe, efficient and compliant operations while driving service performance, process improvements and revenue growth opportunities. The successful candidate will act as a key operational leader, managing day-to-day business activities, monitoring performance against KPIs, supporting strategic initiatives and ensuring high standards of customer service across all operational areas. Warehouse Operations Manage day-to-day operations of the Multiuser Warehouse (MUW) ensuring safe, efficient and compliant performance. Act as subject matter expert for OMNI and SOM warehouse systems , troubleshooting operational issues where possible. Maintain data integrity and adherence to warehouse workflows and procedures. Develop and maintain SOPs, training materials and process documentation . Deliver training and coach operational teams to improve capability and performance. Monitor operational KPIs and address any performance issues proactively. Lead investigations into operational issues and stock discrepancies and ensure root cause resolution. Ensure compliance with health & safety regulations, company policies and audit requirements . Additional Services Operations Oversee daily operations of the Additional Services department , including parcel deliveries and service coordination. Manage financial reporting and monthly invoicing processes for additional services. Monitor service performance against KPIs and contractual requirements. Identify opportunities to introduce new services and revenue streams . Produce monthly dashboards analysing revenue performance, trends and opportunities. Work with internal stakeholders to implement new operational service offerings. Customer Service Management Manage the Customer Service department , ensuring efficient handling of calls, emails and booking requests. Oversee rota planning, holiday approvals and sickness cover. Monitor attendance and team performance, providing coaching where required. Ensure accurate record keeping within internal systems (including AMIS). Maintain high standards of customer communication and professional service delivery. Operational Strategy & Performance Support development and delivery of short-term operational strategies aligned with business objectives. Analyse operational and financial data to identify improvement opportunities. Coordinate cross-departmental initiatives and monitor performance against targets. Provide regular reporting and performance updates to senior leadership. Quality & Continuous Improvement Support process development and drive adherence to operational procedures. Lead root cause investigations and implement corrective actions to prevent operational failures. Support internal and external audits and ensure strong compliance outcomes. Promote continuous improvement and operational resilience across teams. Required Experience & Background Previous experience in an Operations Manager, Warehouse Manager, or Logistics Manager role. Strong background in warehouse operations, logistics or supply chain environments . Experience managing customer service or operational support teams . Demonstrated experience monitoring KPIs, operational performance and service delivery . Experience leading process improvement initiatives and operational investigations . Strong understanding of health & safety, compliance and operational governance . Experience working with warehouse management systems (WMS) or similar operational platforms. Proven leadership experience including staff coaching, training and performance management . Preferred Skills Experience managing multi-site or multi-service operations . Experience with financial reporting, revenue analysis or service billing processes . Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience supporting operational strategy and business improvement initiatives .
BAE Systems
SHE Governance Lead
BAE Systems Penwortham, Lancashire
Job Title: SHE Governance Lead Location: Salmesbury, Hybrid - 3 days per week on site We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £68,000+ (DOE) plus performance bonus and car allowance Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: This is a highly visible role working closely with senior leaders , trade unions, and external auditors to shape and strengthen SHE governance across the AIR business. You'll play a pivotal role in aligning systems, processes, and performance with corporate objectives , driving collaboration across teams, and ensuring robust, compliant frameworks that support operational excellence and continuous improvement. Core duties: Lead and develop a team of SHE professionals, including auditors and management systems specialists, along with a project manager , to deliver SHE governance across the AIR business Plan and oversee audit programmes, ensuring effective risk identification and closure of non-conformances (NCRs) Use data insights to drive performance, identify trends, and share learning from incidents and accidents Coordinate integrated business planning, aligning SME input with SHE strategy and organisational objectives Manage governance forums and reporting (audit, risk, environmental), ensuring alignment with the AIR governance framework Act as the central point of contact for SHE governance, including supporting acquisitions and overseeing systems, processes, and communications Represent the SHE Function on a range of functional working groups to ensure compliance with all BAE Systems mandated policies, such as information & data management and business continuity management Essential Skills: Good understanding of management systems, including Health & Safety, Environmental and Quality frameworks Proven knowledge of audit processes and audit management practices Experience leading and developing teams within a governance or operational environment Excellent communication and collaboration skills, with the ability to engage effectively across all levels of the business Familiarity with software and data management systems to support governance and reporting The SHE Governance and Assurance team: You'll work at the centre of a highly collaborative network, partnering with senior managers and directors, trade unions, and external auditors to deliver effective SHE governance. The role sits across multiple functions, including SHE , Operations, environmental and subject matter expert teams, with close alignment to Project Management and the central BAE Systems Corporate function. Working in a fast-paced, integrated environment, you'll play a key role in connecting teams, aligning processes and systems with business objectives , and ensuring governance activities are delivered consistently and on time. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 02, 2026
Full time
Job Title: SHE Governance Lead Location: Salmesbury, Hybrid - 3 days per week on site We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £68,000+ (DOE) plus performance bonus and car allowance Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: This is a highly visible role working closely with senior leaders , trade unions, and external auditors to shape and strengthen SHE governance across the AIR business. You'll play a pivotal role in aligning systems, processes, and performance with corporate objectives , driving collaboration across teams, and ensuring robust, compliant frameworks that support operational excellence and continuous improvement. Core duties: Lead and develop a team of SHE professionals, including auditors and management systems specialists, along with a project manager , to deliver SHE governance across the AIR business Plan and oversee audit programmes, ensuring effective risk identification and closure of non-conformances (NCRs) Use data insights to drive performance, identify trends, and share learning from incidents and accidents Coordinate integrated business planning, aligning SME input with SHE strategy and organisational objectives Manage governance forums and reporting (audit, risk, environmental), ensuring alignment with the AIR governance framework Act as the central point of contact for SHE governance, including supporting acquisitions and overseeing systems, processes, and communications Represent the SHE Function on a range of functional working groups to ensure compliance with all BAE Systems mandated policies, such as information & data management and business continuity management Essential Skills: Good understanding of management systems, including Health & Safety, Environmental and Quality frameworks Proven knowledge of audit processes and audit management practices Experience leading and developing teams within a governance or operational environment Excellent communication and collaboration skills, with the ability to engage effectively across all levels of the business Familiarity with software and data management systems to support governance and reporting The SHE Governance and Assurance team: You'll work at the centre of a highly collaborative network, partnering with senior managers and directors, trade unions, and external auditors to deliver effective SHE governance. The role sits across multiple functions, including SHE , Operations, environmental and subject matter expert teams, with close alignment to Project Management and the central BAE Systems Corporate function. Working in a fast-paced, integrated environment, you'll play a key role in connecting teams, aligning processes and systems with business objectives , and ensuring governance activities are delivered consistently and on time. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
SKY
Senior Reward Manager - Operations
SKY Livingston, West Lothian
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Reporting to the Head of Reward Operations and leading a team of analysts, you will oversee the operational delivery of all compensation processes including annual merit increases, bonus plans, gender and ethnicity pay gap reporting, RSU plans, regular audits to ensure data accuracy among others. You'll also manage the analyst team to provide day to day analysis support to the COE. What you'll do: Coordinate the delivery of our annual salary review and annual management bonus plan, gathering requirements from different Reward COE teams and working with our functional lead technology and people operations teams to ensure the process is executed for approximately 20,000 people in 5 countries. Oversee and deliver other cyclical compensation processes such as gender and ethnicity pay gap reporting, EU pay transparency compliance, out of cycle increases, RSU awards and vests, benchmarking and banding reviews. Develop strong, supportive and influential relationships with all key internal stakeholders ensuring that effective thought leadership and a quality reward output is delivered to the organisation. Support Reward COE colleagues to deliver both day to day analysis, benchmarking and bandings as well as complex and highly visible projects - from conception, to analysis, through effective collaboration and communications, to full implementation and review. Manage data audit processes through the year to ensure both day to day accuracy and understand and influence other operational processes that impact that accuracy Through internal and external networking look to continually improve reward practices, building on best practice and maintaining Reward as a centre of expertise. Act as a champion of brand values and people principles, ensuring they are reflected in everything we do. What you'll bring: Track record of delivering reward operations in a complex and multi-site environment incorporating a broad range of reward issues Experience of building successful relationships and influencing at a senior management level and the confidence to challenge the status quo in a professional, cooperative and influential way. Advanced Excel and data analysis skills combined with the ability to interpret and present data in a manner which is clear and easy to understand. Resilience, flexibility and ability to be effective in a fast paced and challenging environment and a strong team player, working openly and collaborative. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Reporting to the Head of Reward Operations and leading a team of analysts, you will oversee the operational delivery of all compensation processes including annual merit increases, bonus plans, gender and ethnicity pay gap reporting, RSU plans, regular audits to ensure data accuracy among others. You'll also manage the analyst team to provide day to day analysis support to the COE. What you'll do: Coordinate the delivery of our annual salary review and annual management bonus plan, gathering requirements from different Reward COE teams and working with our functional lead technology and people operations teams to ensure the process is executed for approximately 20,000 people in 5 countries. Oversee and deliver other cyclical compensation processes such as gender and ethnicity pay gap reporting, EU pay transparency compliance, out of cycle increases, RSU awards and vests, benchmarking and banding reviews. Develop strong, supportive and influential relationships with all key internal stakeholders ensuring that effective thought leadership and a quality reward output is delivered to the organisation. Support Reward COE colleagues to deliver both day to day analysis, benchmarking and bandings as well as complex and highly visible projects - from conception, to analysis, through effective collaboration and communications, to full implementation and review. Manage data audit processes through the year to ensure both day to day accuracy and understand and influence other operational processes that impact that accuracy Through internal and external networking look to continually improve reward practices, building on best practice and maintaining Reward as a centre of expertise. Act as a champion of brand values and people principles, ensuring they are reflected in everything we do. What you'll bring: Track record of delivering reward operations in a complex and multi-site environment incorporating a broad range of reward issues Experience of building successful relationships and influencing at a senior management level and the confidence to challenge the status quo in a professional, cooperative and influential way. Advanced Excel and data analysis skills combined with the ability to interpret and present data in a manner which is clear and easy to understand. Resilience, flexibility and ability to be effective in a fast paced and challenging environment and a strong team player, working openly and collaborative. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Deekay Technical Recruitment
Responsive Repairs Planning Supervisor
Deekay Technical Recruitment Ashford, Kent
To lead a team of back-office functions for the Repairs Team - out of hours enquiries, work in progress, invoicing, officer enquiries, contractor management and chase-ups and complex repair orders. Ensure that repairs jobs are monitored and coordinated and scheduled appropriately to maximise efficient service delivery. Manage the scheduling to ensure this is fully automated while overseeing the manual override function. You will ensure that the correct information and management of contact for our internal/external customers and suppliers are in-line with our policies and procedures. Provide analysis of workflows and demands for service. Monitor performance data and potential risks and action solutions. Ensure administrative support is provided for the efficient running of the repairs service - voids, disrepair, damp and mould, invoicing and other areas. Provide support to the Operations Manager Responsive Repairs. Work in close liaison with the Repairs Front Office Team Leader. Take responsibility for ensuring that processes and systems are kept under review. Support and drive any new system/process changes Support the Housing Service in carrying out customer surveys regarding repairs, complaints and other areas of housing as may be required.
Apr 02, 2026
Full time
To lead a team of back-office functions for the Repairs Team - out of hours enquiries, work in progress, invoicing, officer enquiries, contractor management and chase-ups and complex repair orders. Ensure that repairs jobs are monitored and coordinated and scheduled appropriately to maximise efficient service delivery. Manage the scheduling to ensure this is fully automated while overseeing the manual override function. You will ensure that the correct information and management of contact for our internal/external customers and suppliers are in-line with our policies and procedures. Provide analysis of workflows and demands for service. Monitor performance data and potential risks and action solutions. Ensure administrative support is provided for the efficient running of the repairs service - voids, disrepair, damp and mould, invoicing and other areas. Provide support to the Operations Manager Responsive Repairs. Work in close liaison with the Repairs Front Office Team Leader. Take responsibility for ensuring that processes and systems are kept under review. Support and drive any new system/process changes Support the Housing Service in carrying out customer surveys regarding repairs, complaints and other areas of housing as may be required.
SKY
Senior Reward Manager - Operations
SKY Polbeth, West Lothian
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Reporting to the Head of Reward Operations and leading a team of analysts, you will oversee the operational delivery of all compensation processes including annual merit increases, bonus plans, gender and ethnicity pay gap reporting, RSU plans, regular audits to ensure data accuracy among others. You'll also manage the analyst team to provide day to day analysis support to the COE. What you'll do: Coordinate the delivery of our annual salary review and annual management bonus plan, gathering requirements from different Reward COE teams and working with our functional lead technology and people operations teams to ensure the process is executed for approximately 20,000 people in 5 countries. Oversee and deliver other cyclical compensation processes such as gender and ethnicity pay gap reporting, EU pay transparency compliance, out of cycle increases, RSU awards and vests, benchmarking and banding reviews. Develop strong, supportive and influential relationships with all key internal stakeholders ensuring that effective thought leadership and a quality reward output is delivered to the organisation. Support Reward COE colleagues to deliver both day to day analysis, benchmarking and bandings as well as complex and highly visible projects - from conception, to analysis, through effective collaboration and communications, to full implementation and review. Manage data audit processes through the year to ensure both day to day accuracy and understand and influence other operational processes that impact that accuracy Through internal and external networking look to continually improve reward practices, building on best practice and maintaining Reward as a centre of expertise. Act as a champion of brand values and people principles, ensuring they are reflected in everything we do. What you'll bring: Track record of delivering reward operations in a complex and multi-site environment incorporating a broad range of reward issues Experience of building successful relationships and influencing at a senior management level and the confidence to challenge the status quo in a professional, cooperative and influential way. Advanced Excel and data analysis skills combined with the ability to interpret and present data in a manner which is clear and easy to understand. Resilience, flexibility and ability to be effective in a fast paced and challenging environment and a strong team player, working openly and collaborative. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Reporting to the Head of Reward Operations and leading a team of analysts, you will oversee the operational delivery of all compensation processes including annual merit increases, bonus plans, gender and ethnicity pay gap reporting, RSU plans, regular audits to ensure data accuracy among others. You'll also manage the analyst team to provide day to day analysis support to the COE. What you'll do: Coordinate the delivery of our annual salary review and annual management bonus plan, gathering requirements from different Reward COE teams and working with our functional lead technology and people operations teams to ensure the process is executed for approximately 20,000 people in 5 countries. Oversee and deliver other cyclical compensation processes such as gender and ethnicity pay gap reporting, EU pay transparency compliance, out of cycle increases, RSU awards and vests, benchmarking and banding reviews. Develop strong, supportive and influential relationships with all key internal stakeholders ensuring that effective thought leadership and a quality reward output is delivered to the organisation. Support Reward COE colleagues to deliver both day to day analysis, benchmarking and bandings as well as complex and highly visible projects - from conception, to analysis, through effective collaboration and communications, to full implementation and review. Manage data audit processes through the year to ensure both day to day accuracy and understand and influence other operational processes that impact that accuracy Through internal and external networking look to continually improve reward practices, building on best practice and maintaining Reward as a centre of expertise. Act as a champion of brand values and people principles, ensuring they are reflected in everything we do. What you'll bring: Track record of delivering reward operations in a complex and multi-site environment incorporating a broad range of reward issues Experience of building successful relationships and influencing at a senior management level and the confidence to challenge the status quo in a professional, cooperative and influential way. Advanced Excel and data analysis skills combined with the ability to interpret and present data in a manner which is clear and easy to understand. Resilience, flexibility and ability to be effective in a fast paced and challenging environment and a strong team player, working openly and collaborative. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Media Sales Executive
SKY City, Manchester
Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and (url removed). Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the end-to-end delivery, optimisation, and commercial success of campaigns across your portfolio. Represent Sky Media in high-stakes agency conversations by bringing insight into campaign delivery challenges, commercial constraints, and revenue opportunities Drive campaign health and commercial yield by influencing trading outcomes, resolving delivery risks, and leading cross-functional coordination with Operations and offshore teams. Act as a primary liaison for offshore team, responsible for oversight of campaign management, making judgment-led decisions and aligning cross-functional teams to deliver quick, commercially-sound resolutions Lead on performance reviews and data-led discussions with agencies to ensure campaigns are optimised and aligned with commercial KPIs. Support Managers on proactive sales prospecting support trading strategy and maximise late sales opportunities. Use initiative to flag emerging delivery issues, negotiate effective mitigations, and suggest tactical upsell strategies to capitalise on late market opportunities. What you'll bring: Proven experience in a media, advertising sales, or campaign management role. Experience managing live campaigns end-to-end, including delivery, optimisation, and performance tracking. Confidence working with media agencies or commercial partners, building trusted working relationships. Strong commercial mindset, with the ability to balance delivery challenges and revenue objectives. Comfortable using data and insights to support optimisation and performance conversations. Experience collaborating with cross-functional teams to resolve issues and drive outcomes. Proactive, organised, and able to make sound decisions in a fast-paced environment. Clear, confident communicator with strong attention to detail. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion : We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 02, 2026
Full time
Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and (url removed). Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the end-to-end delivery, optimisation, and commercial success of campaigns across your portfolio. Represent Sky Media in high-stakes agency conversations by bringing insight into campaign delivery challenges, commercial constraints, and revenue opportunities Drive campaign health and commercial yield by influencing trading outcomes, resolving delivery risks, and leading cross-functional coordination with Operations and offshore teams. Act as a primary liaison for offshore team, responsible for oversight of campaign management, making judgment-led decisions and aligning cross-functional teams to deliver quick, commercially-sound resolutions Lead on performance reviews and data-led discussions with agencies to ensure campaigns are optimised and aligned with commercial KPIs. Support Managers on proactive sales prospecting support trading strategy and maximise late sales opportunities. Use initiative to flag emerging delivery issues, negotiate effective mitigations, and suggest tactical upsell strategies to capitalise on late market opportunities. What you'll bring: Proven experience in a media, advertising sales, or campaign management role. Experience managing live campaigns end-to-end, including delivery, optimisation, and performance tracking. Confidence working with media agencies or commercial partners, building trusted working relationships. Strong commercial mindset, with the ability to balance delivery challenges and revenue objectives. Comfortable using data and insights to support optimisation and performance conversations. Experience collaborating with cross-functional teams to resolve issues and drive outcomes. Proactive, organised, and able to make sound decisions in a fast-paced environment. Clear, confident communicator with strong attention to detail. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion : We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Media Sales Executive
SKY Manchester, Lancashire
Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the end-to-end delivery, optimisation, and commercial success of campaigns across your portfolio. Represent Sky Media in high-stakes agency conversations by bringing insight into campaign delivery challenges, commercial constraints, and revenue opportunities Drive campaign health and commercial yield by influencing trading outcomes, resolving delivery risks, and leading cross-functional coordination with Operations and offshore teams. Act as a primary liaison for offshore team, responsible for oversight of campaign management, making judgment-led decisions and aligning cross-functional teams to deliver quick, commercially-sound resolutions Lead on performance reviews and data-led discussions with agencies to ensure campaigns are optimised and aligned with commercial KPIs. Support Managers on proactive sales prospecting support trading strategy and maximise late sales opportunities. Use initiative to flag emerging delivery issues, negotiate effective mitigations, and suggest tactical upsell strategies to capitalise on late market opportunities. What you'll bring: Proven experience in a media, advertising sales, or campaign management role. Experience managing live campaigns end-to-end, including delivery, optimisation, and performance tracking. Confidence working with media agencies or commercial partners, building trusted working relationships. Strong commercial mindset, with the ability to balance delivery challenges and revenue objectives. Comfortable using data and insights to support optimisation and performance conversations. Experience collaborating with cross-functional teams to resolve issues and drive outcomes. Proactive, organised, and able to make sound decisions in a fast-paced environment. Clear, confident communicator with strong attention to detail. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion : We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 02, 2026
Full time
Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the end-to-end delivery, optimisation, and commercial success of campaigns across your portfolio. Represent Sky Media in high-stakes agency conversations by bringing insight into campaign delivery challenges, commercial constraints, and revenue opportunities Drive campaign health and commercial yield by influencing trading outcomes, resolving delivery risks, and leading cross-functional coordination with Operations and offshore teams. Act as a primary liaison for offshore team, responsible for oversight of campaign management, making judgment-led decisions and aligning cross-functional teams to deliver quick, commercially-sound resolutions Lead on performance reviews and data-led discussions with agencies to ensure campaigns are optimised and aligned with commercial KPIs. Support Managers on proactive sales prospecting support trading strategy and maximise late sales opportunities. Use initiative to flag emerging delivery issues, negotiate effective mitigations, and suggest tactical upsell strategies to capitalise on late market opportunities. What you'll bring: Proven experience in a media, advertising sales, or campaign management role. Experience managing live campaigns end-to-end, including delivery, optimisation, and performance tracking. Confidence working with media agencies or commercial partners, building trusted working relationships. Strong commercial mindset, with the ability to balance delivery challenges and revenue objectives. Comfortable using data and insights to support optimisation and performance conversations. Experience collaborating with cross-functional teams to resolve issues and drive outcomes. Proactive, organised, and able to make sound decisions in a fast-paced environment. Clear, confident communicator with strong attention to detail. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion : We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Experis
Network Engineer
Experis Farnborough, Hampshire
Role: SC Cleared Network Engineer Location: Farnborough (2 to 3 days per week onsite) Length: 6 months Rate: 750 to 800 via umbrella CANDIDATES MUST HOLD ACTIVE SC CLEARANCE AND BE SOLE UK NATIONALS DUE TO THE NATURE OF THE WORK AND INDUSTRY The Role As a Senior Network Engineer, you will be responsible for delivering engineering excellence across one or more technology domains by providing deep technical insight, drive continuous improvement, and ensure solutions are robust, scalable, and aligned with strategic objectives. Day-to-day, you'll lead the design, implementation and support of complex technology solutions, ensuring high performance, reliability, and security. As the Senior Engineer, you will also act as a technical authority, mentoring junior engineers and collaborating across teams to deliver integrated solutions. Your responsibilities will include: Leading the design, implementation and support of enterprise-grade solutions across one or more technology domains Take ownership of complex technical deliverables, ensuring quality, performance, and alignment with architectural and strategic standards and provide technical leadership and mentoring to Engineers and Associate Engineers, supporting their development and integration into the team Collaborate with principal engineers, architects and capability leads to align engineering outputs with strategic goals Represent engineering in cross-functional discussions, influencing decisions and driving alignment across teams Contribute to technology roadmaps and continuous improvement initiatives Ensure compliance with security, performance and operational standards and proactively identify and mitigate risks across engineering deliverables and service operations Essential experience of the Senior Network Engineer: Experience with large-scale, multi-site enterprise networks across LAN, WAN, datacentre, and hybrid-cloudoud environments Knowledge of routing and switching protocols including BGP, OSPF, VXLAN, EVPN, WI-FI and Network Authentication Protocols (e.g. 802.1x), across Cisco Catalyst/Nexus/WLC, Cisco Meraki, Palo Alto, Dell products. Familiarity with Cisco, Palo Alto, and F5 security solutions, including firewalls, intrusion prevention/detection systems, and network access control solutions Eperience with software defined Networking including virtualization technologies such as VMWare NSX-T Experience in producing detailed network designs and documentation aligned with business and security requirements Has experience with network automation, supported by development teams Essential qualifications for the Senior Network Engineer: CCNP or equivalent industry experience Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). This role is 37 hours per week based at Farnborough. To cover shift patterns between (Apply online only) GMT you may be asked to work at specific times. As part of a commitment to maintaining high service availability and rapid incident response, this role will be required to participate in an on-call rota. This responsibility reflects the trust placed in the role to act swiftly and decisively when critical systems are impacted. At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK.
Apr 02, 2026
Contractor
Role: SC Cleared Network Engineer Location: Farnborough (2 to 3 days per week onsite) Length: 6 months Rate: 750 to 800 via umbrella CANDIDATES MUST HOLD ACTIVE SC CLEARANCE AND BE SOLE UK NATIONALS DUE TO THE NATURE OF THE WORK AND INDUSTRY The Role As a Senior Network Engineer, you will be responsible for delivering engineering excellence across one or more technology domains by providing deep technical insight, drive continuous improvement, and ensure solutions are robust, scalable, and aligned with strategic objectives. Day-to-day, you'll lead the design, implementation and support of complex technology solutions, ensuring high performance, reliability, and security. As the Senior Engineer, you will also act as a technical authority, mentoring junior engineers and collaborating across teams to deliver integrated solutions. Your responsibilities will include: Leading the design, implementation and support of enterprise-grade solutions across one or more technology domains Take ownership of complex technical deliverables, ensuring quality, performance, and alignment with architectural and strategic standards and provide technical leadership and mentoring to Engineers and Associate Engineers, supporting their development and integration into the team Collaborate with principal engineers, architects and capability leads to align engineering outputs with strategic goals Represent engineering in cross-functional discussions, influencing decisions and driving alignment across teams Contribute to technology roadmaps and continuous improvement initiatives Ensure compliance with security, performance and operational standards and proactively identify and mitigate risks across engineering deliverables and service operations Essential experience of the Senior Network Engineer: Experience with large-scale, multi-site enterprise networks across LAN, WAN, datacentre, and hybrid-cloudoud environments Knowledge of routing and switching protocols including BGP, OSPF, VXLAN, EVPN, WI-FI and Network Authentication Protocols (e.g. 802.1x), across Cisco Catalyst/Nexus/WLC, Cisco Meraki, Palo Alto, Dell products. Familiarity with Cisco, Palo Alto, and F5 security solutions, including firewalls, intrusion prevention/detection systems, and network access control solutions Eperience with software defined Networking including virtualization technologies such as VMWare NSX-T Experience in producing detailed network designs and documentation aligned with business and security requirements Has experience with network automation, supported by development teams Essential qualifications for the Senior Network Engineer: CCNP or equivalent industry experience Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). This role is 37 hours per week based at Farnborough. To cover shift patterns between (Apply online only) GMT you may be asked to work at specific times. As part of a commitment to maintaining high service availability and rapid incident response, this role will be required to participate in an on-call rota. This responsibility reflects the trust placed in the role to act swiftly and decisively when critical systems are impacted. At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK.
Five Guys
Talent Partner
Five Guys Lambeth, London
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're growing fast and we need a hands-on, people-obsessed Talent Partner to keep that momentum going. You'll be the go-to talent expert for our Operations leaders, partnering closely with Regional Directors and District Managers to hire brilliant managers and to support crew hiring for New Store Opening assessment days. If you love pace, ownership and building great relationships, you'll feel right at home here. Contract: 12 Months Location: London with occasional travel Reporting to: Senior Talent Partner WHAT YOU'LL DO: Be a trusted partner to Operations: Build influential relationships with our Operations Teams, coaching on best-practice recruitment and upskilling hiring capability. Support succession planning and keep a healthy talent pipeline ready for rapid growth. Collaborate with regional People partners (Training, L&D, People) to deliver joined-up support to Operations. Own end-to-end hiring Direct-source talent at all levels and run smart campaigns across social, job boards and communities. Manage the full recruitment process from briefs, attraction, shortlisting, interviews and offers while keeping time-to-hire on track. Deliver a world-class candidate experience from first hello to day one, with timely updates and personal touches. Organise interview schedules, maintain simple trackers, and keep stakeholders informed. Make New Store Openings a success Plan and run high-energy assessment centres that hire great teams and boost our employer brand in local markets. Continuously improve Review and refine our assessment tools, keeping things simple, fair and effective. Track and use data to drive better decisions and outcomes. Become the market expert in your region, sharing insight on trends, competitors and channels that work. Shape our employer brand & strategy Bring our EVP to life, especially on socials Test new attraction channels and show the ROI. Work closely with the Senior Talent Partner to evolve our recruitment strategy. Daily tasks: Help with routine such as on boarding candidates, GDPR-compliant candidate records, payroll liaison for new manager pay queries, people systems admin, right-to-work checks What you'll bring: Significant experience hiring at scale across multi-site hospitality/retail (or similar pacey environments). A proactive, direct-sourcing mindset and the creativity to find great people fast. Exceptional stakeholder skills: credible with senior leaders, supportive with busy managers, and engaging with every candidate. Organised and structured, able to prioritise and hit deadlines Data-curious and comfortable using metrics to improve. Strong written skills and high attention to detail - your comms go out right the first time. Confident presenting to groups (in-person and virtual). Solid Microsoft 365 skills (Excel, Word, PowerPoint) and an appetite to learn new people tech. Integrity, empathy and a genuine desire to learn and grow. Flexibility to travel and take the occasional urgent call out of hours. WHY JOIN FIVE GUYS? We are passionate about our people as we are our Burgers & Fries, we are proud of what our teams have achieved so far but we've got big plans, and we want you to be a part of it too! OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Apr 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're growing fast and we need a hands-on, people-obsessed Talent Partner to keep that momentum going. You'll be the go-to talent expert for our Operations leaders, partnering closely with Regional Directors and District Managers to hire brilliant managers and to support crew hiring for New Store Opening assessment days. If you love pace, ownership and building great relationships, you'll feel right at home here. Contract: 12 Months Location: London with occasional travel Reporting to: Senior Talent Partner WHAT YOU'LL DO: Be a trusted partner to Operations: Build influential relationships with our Operations Teams, coaching on best-practice recruitment and upskilling hiring capability. Support succession planning and keep a healthy talent pipeline ready for rapid growth. Collaborate with regional People partners (Training, L&D, People) to deliver joined-up support to Operations. Own end-to-end hiring Direct-source talent at all levels and run smart campaigns across social, job boards and communities. Manage the full recruitment process from briefs, attraction, shortlisting, interviews and offers while keeping time-to-hire on track. Deliver a world-class candidate experience from first hello to day one, with timely updates and personal touches. Organise interview schedules, maintain simple trackers, and keep stakeholders informed. Make New Store Openings a success Plan and run high-energy assessment centres that hire great teams and boost our employer brand in local markets. Continuously improve Review and refine our assessment tools, keeping things simple, fair and effective. Track and use data to drive better decisions and outcomes. Become the market expert in your region, sharing insight on trends, competitors and channels that work. Shape our employer brand & strategy Bring our EVP to life, especially on socials Test new attraction channels and show the ROI. Work closely with the Senior Talent Partner to evolve our recruitment strategy. Daily tasks: Help with routine such as on boarding candidates, GDPR-compliant candidate records, payroll liaison for new manager pay queries, people systems admin, right-to-work checks What you'll bring: Significant experience hiring at scale across multi-site hospitality/retail (or similar pacey environments). A proactive, direct-sourcing mindset and the creativity to find great people fast. Exceptional stakeholder skills: credible with senior leaders, supportive with busy managers, and engaging with every candidate. Organised and structured, able to prioritise and hit deadlines Data-curious and comfortable using metrics to improve. Strong written skills and high attention to detail - your comms go out right the first time. Confident presenting to groups (in-person and virtual). Solid Microsoft 365 skills (Excel, Word, PowerPoint) and an appetite to learn new people tech. Integrity, empathy and a genuine desire to learn and grow. Flexibility to travel and take the occasional urgent call out of hours. WHY JOIN FIVE GUYS? We are passionate about our people as we are our Burgers & Fries, we are proud of what our teams have achieved so far but we've got big plans, and we want you to be a part of it too! OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Heathrow Personnel
Operations warehouse customer service manager
Heathrow Personnel Hounslow, London
We are seeking an experienced Operations Manager to oversee multiuser warehouse operations, additional services, and customer service functions. The role is responsible for ensuring safe, efficient and compliant operations while driving service performance, process improvements and revenue growth opportunities. The successful candidate will act as a key operational leader, managing day-to-day business activities, monitoring performance against KPIs, supporting strategic initiatives and ensuring high standards of customer service across all operational areas. Warehouse Operations Manage day-to-day operations of the Multiuser Warehouse (MUW) ensuring safe, efficient and compliant performance. Act as subject matter expert for OMNI and SOM warehouse systems , troubleshooting operational issues where possible. Maintain data integrity and adherence to warehouse workflows and procedures. Develop and maintain SOPs, training materials and process documentation . Deliver training and coach operational teams to improve capability and performance. Monitor operational KPIs and address any performance issues proactively. Lead investigations into operational issues and stock discrepancies and ensure root cause resolution. Ensure compliance with health & safety regulations, company policies and audit requirements . Additional Services Operations Oversee daily operations of the Additional Services department , including parcel deliveries and service coordination. Manage financial reporting and monthly invoicing processes for additional services. Monitor service performance against KPIs and contractual requirements. Identify opportunities to introduce new services and revenue streams . Produce monthly dashboards analysing revenue performance, trends and opportunities. Work with internal stakeholders to implement new operational service offerings. Customer Service Management Manage the Customer Service department , ensuring efficient handling of calls, emails and booking requests. Oversee rota planning, holiday approvals and sickness cover. Monitor attendance and team performance, providing coaching where required. Ensure accurate record keeping within internal systems (including AMIS). Maintain high standards of customer communication and professional service delivery. Operational Strategy & Performance Support development and delivery of short-term operational strategies aligned with business objectives. Analyse operational and financial data to identify improvement opportunities. Coordinate cross-departmental initiatives and monitor performance against targets. Provide regular reporting and performance updates to senior leadership. Quality & Continuous Improvement Support process development and drive adherence to operational procedures. Lead root cause investigations and implement corrective actions to prevent operational failures. Support internal and external audits and ensure strong compliance outcomes. Promote continuous improvement and operational resilience across teams. Required Experience & Background Previous experience in an Operations Manager, Warehouse Manager, or Logistics Manager role. Strong background in warehouse operations, logistics or supply chain environments . Experience managing customer service or operational support teams . Demonstrated experience monitoring KPIs, operational performance and service delivery . Experience leading process improvement initiatives and operational investigations . Strong understanding of health & safety, compliance and operational governance . Experience working with warehouse management systems (WMS) or similar operational platforms. Proven leadership experience including staff coaching, training and performance management . Preferred Skills Experience managing multi-site or multi-service operations . Experience with financial reporting, revenue analysis or service billing processes . Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience supporting operational strategy and business improvement initiatives .
Apr 02, 2026
Full time
We are seeking an experienced Operations Manager to oversee multiuser warehouse operations, additional services, and customer service functions. The role is responsible for ensuring safe, efficient and compliant operations while driving service performance, process improvements and revenue growth opportunities. The successful candidate will act as a key operational leader, managing day-to-day business activities, monitoring performance against KPIs, supporting strategic initiatives and ensuring high standards of customer service across all operational areas. Warehouse Operations Manage day-to-day operations of the Multiuser Warehouse (MUW) ensuring safe, efficient and compliant performance. Act as subject matter expert for OMNI and SOM warehouse systems , troubleshooting operational issues where possible. Maintain data integrity and adherence to warehouse workflows and procedures. Develop and maintain SOPs, training materials and process documentation . Deliver training and coach operational teams to improve capability and performance. Monitor operational KPIs and address any performance issues proactively. Lead investigations into operational issues and stock discrepancies and ensure root cause resolution. Ensure compliance with health & safety regulations, company policies and audit requirements . Additional Services Operations Oversee daily operations of the Additional Services department , including parcel deliveries and service coordination. Manage financial reporting and monthly invoicing processes for additional services. Monitor service performance against KPIs and contractual requirements. Identify opportunities to introduce new services and revenue streams . Produce monthly dashboards analysing revenue performance, trends and opportunities. Work with internal stakeholders to implement new operational service offerings. Customer Service Management Manage the Customer Service department , ensuring efficient handling of calls, emails and booking requests. Oversee rota planning, holiday approvals and sickness cover. Monitor attendance and team performance, providing coaching where required. Ensure accurate record keeping within internal systems (including AMIS). Maintain high standards of customer communication and professional service delivery. Operational Strategy & Performance Support development and delivery of short-term operational strategies aligned with business objectives. Analyse operational and financial data to identify improvement opportunities. Coordinate cross-departmental initiatives and monitor performance against targets. Provide regular reporting and performance updates to senior leadership. Quality & Continuous Improvement Support process development and drive adherence to operational procedures. Lead root cause investigations and implement corrective actions to prevent operational failures. Support internal and external audits and ensure strong compliance outcomes. Promote continuous improvement and operational resilience across teams. Required Experience & Background Previous experience in an Operations Manager, Warehouse Manager, or Logistics Manager role. Strong background in warehouse operations, logistics or supply chain environments . Experience managing customer service or operational support teams . Demonstrated experience monitoring KPIs, operational performance and service delivery . Experience leading process improvement initiatives and operational investigations . Strong understanding of health & safety, compliance and operational governance . Experience working with warehouse management systems (WMS) or similar operational platforms. Proven leadership experience including staff coaching, training and performance management . Preferred Skills Experience managing multi-site or multi-service operations . Experience with financial reporting, revenue analysis or service billing processes . Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience supporting operational strategy and business improvement initiatives .
PDA Search & Selection
Hygiene Manager
PDA Search & Selection Tamworth, Staffordshire
Position : Hygiene Manager - Distribution Centre Location : North Warwickshire Salary: Circa £35,000 per annum (depending on experience) Hours: 40 Hours per Week 5 days out of 7 Monday-Friday Flexibility for weekend work, where necessary Job Purpose: Our client, a national Facilities Management company, is recruiting for a Hygiene Manager to oversee operations within a high-profile, 24/7 distribution centre. The role is responsible for driving operational performance, ensuring consistently high service standards, and delivering continuous improvement across cleaning and hygiene services. Acting as the key point of contact for all cleaning-related matters on site, the Hygiene Manager will lead, engage, and develop a team of approximately 30 colleagues while maintaining strong client relationships Key Responsibilities: Demonstrate company values and lead by example at all times Act as the primary interface between the client and service providers on a day-to-day basis Manage and develop a team, ensuring high levels of engagement, performance, and compliance Monitor and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), both internally and externally Oversee financial performance, ensuring services are delivered within agreed budgets Identify and implement continuous improvement initiatives to enhance service delivery and operational efficiency Ensure all cleaning operations meet required standards, policies, and client expectations Maintain strong working relationships with stakeholders, ensuring clear and effective communication Experience Requirements: Candidates must demonstrate the following qualifications and experience: Proven Facilities Management experience across Soft Services, ideally within a fast-paced distribution or retail environment Strong written and verbal communication skills Previous experience managing and developing teams Proficiency in Microsoft Office applications, particularly Outlook and Excel Sound knowledge of Health & Safety regulations, including COSHH Demonstrable background in Hygiene/Cleaning Management Full UK driving licence and access to a vehicle, due to early start requirements Compliance & Responsibilities: Take responsibility for the Health, Safety and Welfare of self and others, ensuring full compliance with all relevant legislation Maintain strict confidentiality, only disclosing information to authorised personnel where appropriate Adhere to the requirements of the Data Protection Act Comply with company policies, including Equal Opportunities To apply, please submit your CV in strict confidence to Paul Davidson at PDA Search & Selection Limited .
Apr 01, 2026
Full time
Position : Hygiene Manager - Distribution Centre Location : North Warwickshire Salary: Circa £35,000 per annum (depending on experience) Hours: 40 Hours per Week 5 days out of 7 Monday-Friday Flexibility for weekend work, where necessary Job Purpose: Our client, a national Facilities Management company, is recruiting for a Hygiene Manager to oversee operations within a high-profile, 24/7 distribution centre. The role is responsible for driving operational performance, ensuring consistently high service standards, and delivering continuous improvement across cleaning and hygiene services. Acting as the key point of contact for all cleaning-related matters on site, the Hygiene Manager will lead, engage, and develop a team of approximately 30 colleagues while maintaining strong client relationships Key Responsibilities: Demonstrate company values and lead by example at all times Act as the primary interface between the client and service providers on a day-to-day basis Manage and develop a team, ensuring high levels of engagement, performance, and compliance Monitor and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), both internally and externally Oversee financial performance, ensuring services are delivered within agreed budgets Identify and implement continuous improvement initiatives to enhance service delivery and operational efficiency Ensure all cleaning operations meet required standards, policies, and client expectations Maintain strong working relationships with stakeholders, ensuring clear and effective communication Experience Requirements: Candidates must demonstrate the following qualifications and experience: Proven Facilities Management experience across Soft Services, ideally within a fast-paced distribution or retail environment Strong written and verbal communication skills Previous experience managing and developing teams Proficiency in Microsoft Office applications, particularly Outlook and Excel Sound knowledge of Health & Safety regulations, including COSHH Demonstrable background in Hygiene/Cleaning Management Full UK driving licence and access to a vehicle, due to early start requirements Compliance & Responsibilities: Take responsibility for the Health, Safety and Welfare of self and others, ensuring full compliance with all relevant legislation Maintain strict confidentiality, only disclosing information to authorised personnel where appropriate Adhere to the requirements of the Data Protection Act Comply with company policies, including Equal Opportunities To apply, please submit your CV in strict confidence to Paul Davidson at PDA Search & Selection Limited .
Alexander Mann Solutions - Public Sector Resourcing
Full Stack Lead Java Developer
Alexander Mann Solutions - Public Sector Resourcing Manchester, Lancashire
On behalf of DWP, we are looking for a Full Stack Lead Java Developer for a 12 Month (Inside IR35) Hybrid contract based up to 3 days per week in Manchester, Birmingham, Leeds, Sheffield, Newcastle or Blackpool. This role will support delivery within the Health Assessment Efficiencies (HAE) Workstream, which focuses on delivering measurable efficiency improvements in health assessments through service transformation, digital innovation, and process optimisation within a 12-18-month timeframe. The work includes mobilising and delivering a prioritised set of initiatives designed to reduce administrative burden and improve clinical/operational processes. This includes initiatives such as Write Up Assistant, Transcription & summarisation, Case summarisation, NHS data share, and audit/process optimisation (for example: "group/remove audit attributes," "automate/streamline amendments," and WCA intelligent audit). Delivery will be scaled based on evidence of outcomes and governance decisions. The work will be delivered via a multidisciplinary team using agile ways of working (clear prioritisation, sprint planning, reviews, and continuous improvement) with appropriate delegated decision-making to maintain pace and focus. As a Lead Full Stack Java Developer, you will be required to operate with significant autonomy, providing expert technical leadership and assurance across the engineering life cycle. This includes: . Setting technical direction for engineering work within the team and contributing to wider service architecture and delivery patterns. . Ensuring engineering quality, defining, and maintaining standards, patterns and principles that underpin delivery across HAS/PIP services. . Providing specialist technical advice to Product Managers, Delivery Managers, Architects, and teams, ensuring decisions align with broader programme goals. . Coaching and mentoring engineers, supporting capability development across software engineering, DevOps, testing, and secure delivery. . Leading on problem resolution, using judgement and expertise to manage complex technical risks, incidents, and architecture trade-offs. . Influencing multi-team delivery, ensuring consistent technical practice, and shaping the approach to creating scalable, reliable, and secure digital services Experience and Skills . Full-stack engineering expertise with hands-on experience delivering complex digital services using modern languages (Java, Node) and Front End frameworks (React, Angular, TypeScript/JavaScript). Able to design, build and maintain high-quality, reusable components and services aligned to DWP engineering standards. . Strong cloud engineering capability, particularly AWS. Able to design, configure and operate cloud-native services (compute, networking, IAM, VPC design, storage patterns), including secure-by-design practices. Experience with serverless patterns, microservices, and event-driven architectures. . AI-related engineering capability to support the innovation workstreams. Experience integrating LLM/ML services, validating model outputs, designing deterministic and non-deterministic test scenarios, managing prompt evaluation, and incorporating guardrails for responsible AI. Experience working with model-driven APIs (eg, Bedrock, OpenAI) is desirable and directly relevant to the workstream needs. . Infrastructure-as-Code delivery using Terraform or equivalent tooling, including modular environment provisioning, automated compliance, configuration management, and consistent environment replication. . DevOps and CI/CD engineering, including GitLab/Jenkins/GitHub Actions, automated build/test/deploy workflows, dependency security scanning, quality gates, and integration of controls required for operating in highly regulated environments. . Containerisation and platform engineering, including Docker and ideally, orchestration using Kubernetes/EKS. Ability to diagnose and mitigate platform issues, performance bottlenecks, and environment variations. . Testing and quality assurance leadership, with experience embedding shift-left practices in pipelines, including unit, integration, E2E, API/contract, load/performance, and security testing. Strong understanding of observability-driven validation, using logs, metrics, and traces to ensure service reliability. . Practical experience of engineering secure services in regulated environments, including authentication/authorisation patterns, encryption, audit, data minimisation, network restrictions, and secure operational workflows. . Strong software craftsmanship discipline, including code quality tooling (eg, SonarQube), automated dependency management, refactoring for maintainability, and promoting best-practice engineering habits across teams. . Excellent collaboration and stakeholder engagement skills. Able to explain technical decisions to non-technical stakeholders, influence direction across multi-disciplinary teams, and work closely with Product, Architecture, QA, User-Centred Design and Operations. . Experience operating within multi-team, agile delivery environments, contributing to sprint planning, backlog refinement, roadmap discussions, and continuous improvement. . Domain awareness of GOV.UK-based services or public-sector delivery environments, including secure data handling, auditability, resilience, and user-centred service delivery patterns. Please be aware that this role can only be worked within the UK and not Overseas. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Apr 01, 2026
Contractor
On behalf of DWP, we are looking for a Full Stack Lead Java Developer for a 12 Month (Inside IR35) Hybrid contract based up to 3 days per week in Manchester, Birmingham, Leeds, Sheffield, Newcastle or Blackpool. This role will support delivery within the Health Assessment Efficiencies (HAE) Workstream, which focuses on delivering measurable efficiency improvements in health assessments through service transformation, digital innovation, and process optimisation within a 12-18-month timeframe. The work includes mobilising and delivering a prioritised set of initiatives designed to reduce administrative burden and improve clinical/operational processes. This includes initiatives such as Write Up Assistant, Transcription & summarisation, Case summarisation, NHS data share, and audit/process optimisation (for example: "group/remove audit attributes," "automate/streamline amendments," and WCA intelligent audit). Delivery will be scaled based on evidence of outcomes and governance decisions. The work will be delivered via a multidisciplinary team using agile ways of working (clear prioritisation, sprint planning, reviews, and continuous improvement) with appropriate delegated decision-making to maintain pace and focus. As a Lead Full Stack Java Developer, you will be required to operate with significant autonomy, providing expert technical leadership and assurance across the engineering life cycle. This includes: . Setting technical direction for engineering work within the team and contributing to wider service architecture and delivery patterns. . Ensuring engineering quality, defining, and maintaining standards, patterns and principles that underpin delivery across HAS/PIP services. . Providing specialist technical advice to Product Managers, Delivery Managers, Architects, and teams, ensuring decisions align with broader programme goals. . Coaching and mentoring engineers, supporting capability development across software engineering, DevOps, testing, and secure delivery. . Leading on problem resolution, using judgement and expertise to manage complex technical risks, incidents, and architecture trade-offs. . Influencing multi-team delivery, ensuring consistent technical practice, and shaping the approach to creating scalable, reliable, and secure digital services Experience and Skills . Full-stack engineering expertise with hands-on experience delivering complex digital services using modern languages (Java, Node) and Front End frameworks (React, Angular, TypeScript/JavaScript). Able to design, build and maintain high-quality, reusable components and services aligned to DWP engineering standards. . Strong cloud engineering capability, particularly AWS. Able to design, configure and operate cloud-native services (compute, networking, IAM, VPC design, storage patterns), including secure-by-design practices. Experience with serverless patterns, microservices, and event-driven architectures. . AI-related engineering capability to support the innovation workstreams. Experience integrating LLM/ML services, validating model outputs, designing deterministic and non-deterministic test scenarios, managing prompt evaluation, and incorporating guardrails for responsible AI. Experience working with model-driven APIs (eg, Bedrock, OpenAI) is desirable and directly relevant to the workstream needs. . Infrastructure-as-Code delivery using Terraform or equivalent tooling, including modular environment provisioning, automated compliance, configuration management, and consistent environment replication. . DevOps and CI/CD engineering, including GitLab/Jenkins/GitHub Actions, automated build/test/deploy workflows, dependency security scanning, quality gates, and integration of controls required for operating in highly regulated environments. . Containerisation and platform engineering, including Docker and ideally, orchestration using Kubernetes/EKS. Ability to diagnose and mitigate platform issues, performance bottlenecks, and environment variations. . Testing and quality assurance leadership, with experience embedding shift-left practices in pipelines, including unit, integration, E2E, API/contract, load/performance, and security testing. Strong understanding of observability-driven validation, using logs, metrics, and traces to ensure service reliability. . Practical experience of engineering secure services in regulated environments, including authentication/authorisation patterns, encryption, audit, data minimisation, network restrictions, and secure operational workflows. . Strong software craftsmanship discipline, including code quality tooling (eg, SonarQube), automated dependency management, refactoring for maintainability, and promoting best-practice engineering habits across teams. . Excellent collaboration and stakeholder engagement skills. Able to explain technical decisions to non-technical stakeholders, influence direction across multi-disciplinary teams, and work closely with Product, Architecture, QA, User-Centred Design and Operations. . Experience operating within multi-team, agile delivery environments, contributing to sprint planning, backlog refinement, roadmap discussions, and continuous improvement. . Domain awareness of GOV.UK-based services or public-sector delivery environments, including secure data handling, auditability, resilience, and user-centred service delivery patterns. Please be aware that this role can only be worked within the UK and not Overseas. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
The Solution Auto
Service Advisor
The Solution Auto Salisbury, Wiltshire
Service Advisor Franchised Motor Dealership - Salisbury Our client is looking for a Service Advisor to join the team at their Salisbury site. Salary: Basic 29,500 OTE 36,000 Driving Licence Required: Yes Hours 8am -6pm Monday - Friday 1 in 3 Saturday Mornings 42.5 hours per week The Role As a Service Advisor, you'll act as a key liaison between customers and the service department, ensuring all interactions are handled with professionalism, efficiency, and care. In this pivotal role, you'll support the Aftersales Manager in driving service department performance, overseeing daily operations, and helping to coach and motivate the team. You'll manage customer bookings, communicate service updates clearly, and identify opportunities to promote additional products and services. Working collaboratively with the workshop, parts, and sales teams, you'll help ensure a seamless and high-quality customer journey from start to finish. Requirements: Previous experience in a service advisor or senior customer service role (automotive essential) Excellent communication and administrative skills Ability to lead by example and support team development Full UK driving licence If this sounds like you, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Apr 01, 2026
Full time
Service Advisor Franchised Motor Dealership - Salisbury Our client is looking for a Service Advisor to join the team at their Salisbury site. Salary: Basic 29,500 OTE 36,000 Driving Licence Required: Yes Hours 8am -6pm Monday - Friday 1 in 3 Saturday Mornings 42.5 hours per week The Role As a Service Advisor, you'll act as a key liaison between customers and the service department, ensuring all interactions are handled with professionalism, efficiency, and care. In this pivotal role, you'll support the Aftersales Manager in driving service department performance, overseeing daily operations, and helping to coach and motivate the team. You'll manage customer bookings, communicate service updates clearly, and identify opportunities to promote additional products and services. Working collaboratively with the workshop, parts, and sales teams, you'll help ensure a seamless and high-quality customer journey from start to finish. Requirements: Previous experience in a service advisor or senior customer service role (automotive essential) Excellent communication and administrative skills Ability to lead by example and support team development Full UK driving licence If this sounds like you, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Innovate Recruitment Ltd
Customer Services Manager
Innovate Recruitment Ltd Aberdeen, Aberdeenshire
Customer Service Manager / Customer Operations Manager 11-Month Fixed-Term Contract (Maternity Cover) The Role The Customer Services Manager / Customer Operations Manager will ensure the seamless delivery of new sales orders, acting as a key liaison between customers and internal stakeholders. The role is responsible for monitoring order progress, coordinating logistics, and maintaining performance dashboards and KPIs. Key Responsibilities Manage and maintain strong customer relationships, providing regular delivery and logistics updates. Ensure all orders are delivered on time and in full (OTIF). Lead and coordinate the operations team to achieve accurate and timely delivery of goods and services. Update and circulate weekly/monthly order dashboards. Oversee efficient shipment and invoicing processes. Provide timely order updates and reports to clients. Maintain accurate order books and records. Ensure compliance with export controls and maintain export/licence documentation. Liaise with internal departments to ensure customers have the latest and most accurate information. Uphold compliance across all company policies, procedures, and processes. Skills and Experience Proven experience in managing teams. Proven background in customer relationship management and order fulfilment. Experience using business systems and managing data accurately. Strong planning and organisational skills, with attention to detail. Experience leading and motivating teams. Knowledge of UK and International logistics and export compliance. Familiarity with HMRC and Dangerous Goods Management (DGM) processes. Excellent written and verbal communication skills. Strong time management and prioritisation abilities in fast-paced environments.
Apr 01, 2026
Seasonal
Customer Service Manager / Customer Operations Manager 11-Month Fixed-Term Contract (Maternity Cover) The Role The Customer Services Manager / Customer Operations Manager will ensure the seamless delivery of new sales orders, acting as a key liaison between customers and internal stakeholders. The role is responsible for monitoring order progress, coordinating logistics, and maintaining performance dashboards and KPIs. Key Responsibilities Manage and maintain strong customer relationships, providing regular delivery and logistics updates. Ensure all orders are delivered on time and in full (OTIF). Lead and coordinate the operations team to achieve accurate and timely delivery of goods and services. Update and circulate weekly/monthly order dashboards. Oversee efficient shipment and invoicing processes. Provide timely order updates and reports to clients. Maintain accurate order books and records. Ensure compliance with export controls and maintain export/licence documentation. Liaise with internal departments to ensure customers have the latest and most accurate information. Uphold compliance across all company policies, procedures, and processes. Skills and Experience Proven experience in managing teams. Proven background in customer relationship management and order fulfilment. Experience using business systems and managing data accurately. Strong planning and organisational skills, with attention to detail. Experience leading and motivating teams. Knowledge of UK and International logistics and export compliance. Familiarity with HMRC and Dangerous Goods Management (DGM) processes. Excellent written and verbal communication skills. Strong time management and prioritisation abilities in fast-paced environments.
Citizens Advice Exeter
Money Advice and Debt Specialist Caseworker/Trainee
Citizens Advice Exeter
Responsible to: Operations Manager Role purpose: To supports people in the local community through the provision of holistic Money, Debt and Budgeting Advice Salary Scale: 2.1 2.4. £27,495 - £29,400 FTE. P/T hours will be considered Key work areas and tasks Provision of advice and casework Provide money advice and casework covering the full range of debt advice topics including priority and non-priority debt and money advice issues Identify urgent situations and ensure any possible action is taken immediately Assist clients with related issues integral to their debt case such as welfare benefits advice, housing, other financial matters and income maximisation (incorporates applications for grants and other welfare schemes) Work with the client to draw up an agreed financial statement incorporating the Standard Financial Statement Enable clients to identify and explore various options they may have in addressing their situation explaining the consequences and limitations of each option Assist clients in the calculation of offers to priority and non-priority creditors with reference to their Financial Statement. Where appropriate undertake negotiations with clients creditors and other relevant bodies and/or act for the client by drafting or writing letters and telephoning and negotiating with third parties as necessary Prepare and present cases to the appropriate statutory bodies and courts as required including DRO, Breathing Space and bankruptcy applications Maintain timely, accurate and detailed case records and adhere to administration systems Maintain statistical information and other required documents and undertake client feedback surveys and facilitate client evaluation Manage an agreed caseload of debt and money advice cases Ensure all work casework conforms to Operational Policy including meeting the requirements of the Advice Quality Standard, FCA and MAPS Provide basic welfare benefits advice to clients, to include assessing eligibility for benefits, better-off calculations and other income maximisation advice Assist clients with other problems, referring to other advisers and/or agencies as appropriate Provide representation for clients at county or magistrates courts when appropriate Provide support, guidance and supervision to the money advice trainee caseworker/caseworker s assistant and other less experienced staff and volunteers Research and Campaigns (social policy work) Assist with social policy work by providing information about clients' circumstances through the appropriate channel. Research and campaigns, monitoring and relationship building. Assist with the development and implementation, in conjunction with the Operations Manager and in consultation with other charity workers, the Charity s Research and Campaigns Plan. Assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel. Administration Maintain and monitor effective and efficient administrative systems. Monitor health and safety policy with regard to staff, equipment and premises within statutory requirements. Ensure complaints are brought to the Manager s attention as soon as is practicable. Training and Development Identify and implement own training and development needs (in consultation with the Operations Manager). Identify the training needs of charity workers through support and supervision and contribute towards the charity s training and development plans. Contribute to organising training activities in conjunction, as appropriate, with the Operations Manager. Other Duties and Responsibilities Abide by health and safety guidelines and share responsibility for own safety and that of colleagues. Abide by data security and information assurance guidelines. Ensure that work undertaken reflects and supports the Citizens Advice service s equality and diversity strategy Any other relevant tasks or duties required to ensure the effective running of the charity and our services. To contribute to the induction and on-going training of charity workers within the team. Person specification Essential criteria Qualified and competent money advice and debt caseworker holding the relevant accredited quality standard and other competencies set down by Advice Quality Standard, Money and Pension Service, FCA and/or Institute of Money Advisers Demonstrable and thorough understanding of the application of the debt process in a busy advice organisation and of doing so in a client- centred and efficient way including through working on a Money Advice Service or MAPS funded programme A positive approach to quality of advice audit (including peer review and external audit) and a commitment to constructive feedback as part of the quality assurance and learning process (as a recipient and as a supervisor) The ability to sift through large amounts of information and gather essential details during a client interview Excellent negotiation skills with experience of conducting negotiations with a range of agencies and creditors Proven ability to plan and prioritise your workload, meet deadlines and work calmly and with focus within a busy and fast paced environment Experience of using a casework recording and quality assurance system and IT platforms Experience of providing effective guidance and support to peers and junior colleagues and the ability to plan and co-ordinate the workload of others Experience of working effectively within a team including paid and volunteer staff Excellent communication skills (spoken and written) and the ability to develop and maintain positive, professional, working relationships with clients, funders, stakeholders, colleagues, volunteers, creditors and other agencies Proven IT skills including very confident and competent use of Word, Excel, databases, cloud-based systems etc to maintain effective records, administrative and reporting systems A commitment to travelling to various locations as required Understanding of the issues affecting society and their implications for clients and service provision Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies Desirable criteria Hold a current registration as a DRO intermediary Experience of working within a Citizens Advice charity Experience of working with the public in an advisory capacity
Apr 01, 2026
Full time
Responsible to: Operations Manager Role purpose: To supports people in the local community through the provision of holistic Money, Debt and Budgeting Advice Salary Scale: 2.1 2.4. £27,495 - £29,400 FTE. P/T hours will be considered Key work areas and tasks Provision of advice and casework Provide money advice and casework covering the full range of debt advice topics including priority and non-priority debt and money advice issues Identify urgent situations and ensure any possible action is taken immediately Assist clients with related issues integral to their debt case such as welfare benefits advice, housing, other financial matters and income maximisation (incorporates applications for grants and other welfare schemes) Work with the client to draw up an agreed financial statement incorporating the Standard Financial Statement Enable clients to identify and explore various options they may have in addressing their situation explaining the consequences and limitations of each option Assist clients in the calculation of offers to priority and non-priority creditors with reference to their Financial Statement. Where appropriate undertake negotiations with clients creditors and other relevant bodies and/or act for the client by drafting or writing letters and telephoning and negotiating with third parties as necessary Prepare and present cases to the appropriate statutory bodies and courts as required including DRO, Breathing Space and bankruptcy applications Maintain timely, accurate and detailed case records and adhere to administration systems Maintain statistical information and other required documents and undertake client feedback surveys and facilitate client evaluation Manage an agreed caseload of debt and money advice cases Ensure all work casework conforms to Operational Policy including meeting the requirements of the Advice Quality Standard, FCA and MAPS Provide basic welfare benefits advice to clients, to include assessing eligibility for benefits, better-off calculations and other income maximisation advice Assist clients with other problems, referring to other advisers and/or agencies as appropriate Provide representation for clients at county or magistrates courts when appropriate Provide support, guidance and supervision to the money advice trainee caseworker/caseworker s assistant and other less experienced staff and volunteers Research and Campaigns (social policy work) Assist with social policy work by providing information about clients' circumstances through the appropriate channel. Research and campaigns, monitoring and relationship building. Assist with the development and implementation, in conjunction with the Operations Manager and in consultation with other charity workers, the Charity s Research and Campaigns Plan. Assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel. Administration Maintain and monitor effective and efficient administrative systems. Monitor health and safety policy with regard to staff, equipment and premises within statutory requirements. Ensure complaints are brought to the Manager s attention as soon as is practicable. Training and Development Identify and implement own training and development needs (in consultation with the Operations Manager). Identify the training needs of charity workers through support and supervision and contribute towards the charity s training and development plans. Contribute to organising training activities in conjunction, as appropriate, with the Operations Manager. Other Duties and Responsibilities Abide by health and safety guidelines and share responsibility for own safety and that of colleagues. Abide by data security and information assurance guidelines. Ensure that work undertaken reflects and supports the Citizens Advice service s equality and diversity strategy Any other relevant tasks or duties required to ensure the effective running of the charity and our services. To contribute to the induction and on-going training of charity workers within the team. Person specification Essential criteria Qualified and competent money advice and debt caseworker holding the relevant accredited quality standard and other competencies set down by Advice Quality Standard, Money and Pension Service, FCA and/or Institute of Money Advisers Demonstrable and thorough understanding of the application of the debt process in a busy advice organisation and of doing so in a client- centred and efficient way including through working on a Money Advice Service or MAPS funded programme A positive approach to quality of advice audit (including peer review and external audit) and a commitment to constructive feedback as part of the quality assurance and learning process (as a recipient and as a supervisor) The ability to sift through large amounts of information and gather essential details during a client interview Excellent negotiation skills with experience of conducting negotiations with a range of agencies and creditors Proven ability to plan and prioritise your workload, meet deadlines and work calmly and with focus within a busy and fast paced environment Experience of using a casework recording and quality assurance system and IT platforms Experience of providing effective guidance and support to peers and junior colleagues and the ability to plan and co-ordinate the workload of others Experience of working effectively within a team including paid and volunteer staff Excellent communication skills (spoken and written) and the ability to develop and maintain positive, professional, working relationships with clients, funders, stakeholders, colleagues, volunteers, creditors and other agencies Proven IT skills including very confident and competent use of Word, Excel, databases, cloud-based systems etc to maintain effective records, administrative and reporting systems A commitment to travelling to various locations as required Understanding of the issues affecting society and their implications for clients and service provision Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies Desirable criteria Hold a current registration as a DRO intermediary Experience of working within a Citizens Advice charity Experience of working with the public in an advisory capacity
Five Guys
Talent Partner
Five Guys Islington, London
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're growing fast and we need a hands-on, people-obsessed Talent Partner to keep that momentum going. You'll be the go-to talent expert for our Operations leaders, partnering closely with Regional Directors and District Managers to hire brilliant managers and to support crew hiring for New Store Opening assessment days. If you love pace, ownership and building great relationships, you'll feel right at home here. Contract: 12 Months Location: London with occasional travel Reporting to: Senior Talent Partner WHAT YOU'LL DO: Be a trusted partner to Operations: Build influential relationships with our Operations Teams, coaching on best-practice recruitment and upskilling hiring capability. Support succession planning and keep a healthy talent pipeline ready for rapid growth. Collaborate with regional People partners (Training, L&D, People) to deliver joined-up support to Operations. Own end-to-end hiring Direct-source talent at all levels and run smart campaigns across social, job boards and communities. Manage the full recruitment process from briefs, attraction, shortlisting, interviews and offers while keeping time-to-hire on track. Deliver a world-class candidate experience from first hello to day one, with timely updates and personal touches. Organise interview schedules, maintain simple trackers, and keep stakeholders informed. Make New Store Openings a success Plan and run high-energy assessment centres that hire great teams and boost our employer brand in local markets. Continuously improve Review and refine our assessment tools, keeping things simple, fair and effective. Track and use data to drive better decisions and outcomes. Become the market expert in your region, sharing insight on trends, competitors and channels that work. Shape our employer brand & strategy Bring our EVP to life, especially on socials Test new attraction channels and show the ROI. Work closely with the Senior Talent Partner to evolve our recruitment strategy. Daily tasks: Help with routine such as on boarding candidates, GDPR-compliant candidate records, payroll liaison for new manager pay queries, people systems admin, right-to-work checks What you'll bring: Significant experience hiring at scale across multi-site hospitality/retail (or similar pacey environments). A proactive, direct-sourcing mindset and the creativity to find great people fast. Exceptional stakeholder skills: credible with senior leaders, supportive with busy managers, and engaging with every candidate. Organised and structured, able to prioritise and hit deadlines Data-curious and comfortable using metrics to improve. Strong written skills and high attention to detail - your comms go out right the first time. Confident presenting to groups (in-person and virtual). Solid Microsoft 365 skills (Excel, Word, PowerPoint) and an appetite to learn new people tech. Integrity, empathy and a genuine desire to learn and grow. Flexibility to travel and take the occasional urgent call out of hours. WHY JOIN FIVE GUYS? We are passionate about our people as we are our Burgers & Fries, we are proud of what our teams have achieved so far but we've got big plans, and we want you to be a part of it too! OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Apr 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're growing fast and we need a hands-on, people-obsessed Talent Partner to keep that momentum going. You'll be the go-to talent expert for our Operations leaders, partnering closely with Regional Directors and District Managers to hire brilliant managers and to support crew hiring for New Store Opening assessment days. If you love pace, ownership and building great relationships, you'll feel right at home here. Contract: 12 Months Location: London with occasional travel Reporting to: Senior Talent Partner WHAT YOU'LL DO: Be a trusted partner to Operations: Build influential relationships with our Operations Teams, coaching on best-practice recruitment and upskilling hiring capability. Support succession planning and keep a healthy talent pipeline ready for rapid growth. Collaborate with regional People partners (Training, L&D, People) to deliver joined-up support to Operations. Own end-to-end hiring Direct-source talent at all levels and run smart campaigns across social, job boards and communities. Manage the full recruitment process from briefs, attraction, shortlisting, interviews and offers while keeping time-to-hire on track. Deliver a world-class candidate experience from first hello to day one, with timely updates and personal touches. Organise interview schedules, maintain simple trackers, and keep stakeholders informed. Make New Store Openings a success Plan and run high-energy assessment centres that hire great teams and boost our employer brand in local markets. Continuously improve Review and refine our assessment tools, keeping things simple, fair and effective. Track and use data to drive better decisions and outcomes. Become the market expert in your region, sharing insight on trends, competitors and channels that work. Shape our employer brand & strategy Bring our EVP to life, especially on socials Test new attraction channels and show the ROI. Work closely with the Senior Talent Partner to evolve our recruitment strategy. Daily tasks: Help with routine such as on boarding candidates, GDPR-compliant candidate records, payroll liaison for new manager pay queries, people systems admin, right-to-work checks What you'll bring: Significant experience hiring at scale across multi-site hospitality/retail (or similar pacey environments). A proactive, direct-sourcing mindset and the creativity to find great people fast. Exceptional stakeholder skills: credible with senior leaders, supportive with busy managers, and engaging with every candidate. Organised and structured, able to prioritise and hit deadlines Data-curious and comfortable using metrics to improve. Strong written skills and high attention to detail - your comms go out right the first time. Confident presenting to groups (in-person and virtual). Solid Microsoft 365 skills (Excel, Word, PowerPoint) and an appetite to learn new people tech. Integrity, empathy and a genuine desire to learn and grow. Flexibility to travel and take the occasional urgent call out of hours. WHY JOIN FIVE GUYS? We are passionate about our people as we are our Burgers & Fries, we are proud of what our teams have achieved so far but we've got big plans, and we want you to be a part of it too! OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
TJX Europe
Continuous Improvement Placement Programme
TJX Europe Watford, Hertfordshire
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings What We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendations Skills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project Management What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Apr 01, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings What We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendations Skills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project Management What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Five Guys
Talent Partner
Five Guys Camden, London
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're growing fast and we need a hands-on, people-obsessed Talent Partner to keep that momentum going. You'll be the go-to talent expert for our Operations leaders, partnering closely with Regional Directors and District Managers to hire brilliant managers and to support crew hiring for New Store Opening assessment days. If you love pace, ownership and building great relationships, you'll feel right at home here. Contract: 12 Months Location: London with occasional travel Reporting to: Senior Talent Partner WHAT YOU'LL DO: Be a trusted partner to Operations: Build influential relationships with our Operations Teams, coaching on best-practice recruitment and upskilling hiring capability. Support succession planning and keep a healthy talent pipeline ready for rapid growth. Collaborate with regional People partners (Training, L&D, People) to deliver joined-up support to Operations. Own end-to-end hiring Direct-source talent at all levels and run smart campaigns across social, job boards and communities. Manage the full recruitment process from briefs, attraction, shortlisting, interviews and offers while keeping time-to-hire on track. Deliver a world-class candidate experience from first hello to day one, with timely updates and personal touches. Organise interview schedules, maintain simple trackers, and keep stakeholders informed. Make New Store Openings a success Plan and run high-energy assessment centres that hire great teams and boost our employer brand in local markets. Continuously improve Review and refine our assessment tools, keeping things simple, fair and effective. Track and use data to drive better decisions and outcomes. Become the market expert in your region, sharing insight on trends, competitors and channels that work. Shape our employer brand & strategy Bring our EVP to life, especially on socials Test new attraction channels and show the ROI. Work closely with the Senior Talent Partner to evolve our recruitment strategy. Daily tasks: Help with routine such as on boarding candidates, GDPR-compliant candidate records, payroll liaison for new manager pay queries, people systems admin, right-to-work checks What you'll bring: Significant experience hiring at scale across multi-site hospitality/retail (or similar pacey environments). A proactive, direct-sourcing mindset and the creativity to find great people fast. Exceptional stakeholder skills: credible with senior leaders, supportive with busy managers, and engaging with every candidate. Organised and structured, able to prioritise and hit deadlines Data-curious and comfortable using metrics to improve. Strong written skills and high attention to detail - your comms go out right the first time. Confident presenting to groups (in-person and virtual). Solid Microsoft 365 skills (Excel, Word, PowerPoint) and an appetite to learn new people tech. Integrity, empathy and a genuine desire to learn and grow. Flexibility to travel and take the occasional urgent call out of hours. WHY JOIN FIVE GUYS? We are passionate about our people as we are our Burgers & Fries, we are proud of what our teams have achieved so far but we've got big plans, and we want you to be a part of it too! OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Apr 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're growing fast and we need a hands-on, people-obsessed Talent Partner to keep that momentum going. You'll be the go-to talent expert for our Operations leaders, partnering closely with Regional Directors and District Managers to hire brilliant managers and to support crew hiring for New Store Opening assessment days. If you love pace, ownership and building great relationships, you'll feel right at home here. Contract: 12 Months Location: London with occasional travel Reporting to: Senior Talent Partner WHAT YOU'LL DO: Be a trusted partner to Operations: Build influential relationships with our Operations Teams, coaching on best-practice recruitment and upskilling hiring capability. Support succession planning and keep a healthy talent pipeline ready for rapid growth. Collaborate with regional People partners (Training, L&D, People) to deliver joined-up support to Operations. Own end-to-end hiring Direct-source talent at all levels and run smart campaigns across social, job boards and communities. Manage the full recruitment process from briefs, attraction, shortlisting, interviews and offers while keeping time-to-hire on track. Deliver a world-class candidate experience from first hello to day one, with timely updates and personal touches. Organise interview schedules, maintain simple trackers, and keep stakeholders informed. Make New Store Openings a success Plan and run high-energy assessment centres that hire great teams and boost our employer brand in local markets. Continuously improve Review and refine our assessment tools, keeping things simple, fair and effective. Track and use data to drive better decisions and outcomes. Become the market expert in your region, sharing insight on trends, competitors and channels that work. Shape our employer brand & strategy Bring our EVP to life, especially on socials Test new attraction channels and show the ROI. Work closely with the Senior Talent Partner to evolve our recruitment strategy. Daily tasks: Help with routine such as on boarding candidates, GDPR-compliant candidate records, payroll liaison for new manager pay queries, people systems admin, right-to-work checks What you'll bring: Significant experience hiring at scale across multi-site hospitality/retail (or similar pacey environments). A proactive, direct-sourcing mindset and the creativity to find great people fast. Exceptional stakeholder skills: credible with senior leaders, supportive with busy managers, and engaging with every candidate. Organised and structured, able to prioritise and hit deadlines Data-curious and comfortable using metrics to improve. Strong written skills and high attention to detail - your comms go out right the first time. Confident presenting to groups (in-person and virtual). Solid Microsoft 365 skills (Excel, Word, PowerPoint) and an appetite to learn new people tech. Integrity, empathy and a genuine desire to learn and grow. Flexibility to travel and take the occasional urgent call out of hours. WHY JOIN FIVE GUYS? We are passionate about our people as we are our Burgers & Fries, we are proud of what our teams have achieved so far but we've got big plans, and we want you to be a part of it too! OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Five Guys
Talent Partner
Five Guys
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're growing fast and we need a hands-on, people-obsessed Talent Partner to keep that momentum going. You'll be the go-to talent expert for our Operations leaders, partnering closely with Regional Directors and District Managers to hire brilliant managers and to support crew hiring for New Store Opening assessment days. If you love pace, ownership and building great relationships, you'll feel right at home here. Contract: 12 Months Location: London with occasional travel Reporting to: Senior Talent Partner WHAT YOU'LL DO: Be a trusted partner to Operations: Build influential relationships with our Operations Teams, coaching on best-practice recruitment and upskilling hiring capability. Support succession planning and keep a healthy talent pipeline ready for rapid growth. Collaborate with regional People partners (Training, L&D, People) to deliver joined-up support to Operations. Own end-to-end hiring Direct-source talent at all levels and run smart campaigns across social, job boards and communities. Manage the full recruitment process from briefs, attraction, shortlisting, interviews and offers while keeping time-to-hire on track. Deliver a world-class candidate experience from first hello to day one, with timely updates and personal touches. Organise interview schedules, maintain simple trackers, and keep stakeholders informed. Make New Store Openings a success Plan and run high-energy assessment centres that hire great teams and boost our employer brand in local markets. Continuously improve Review and refine our assessment tools, keeping things simple, fair and effective. Track and use data to drive better decisions and outcomes. Become the market expert in your region, sharing insight on trends, competitors and channels that work. Shape our employer brand & strategy Bring our EVP to life, especially on socials Test new attraction channels and show the ROI. Work closely with the Senior Talent Partner to evolve our recruitment strategy. Daily tasks: Help with routine such as on boarding candidates, GDPR-compliant candidate records, payroll liaison for new manager pay queries, people systems admin, right-to-work checks What you'll bring: Significant experience hiring at scale across multi-site hospitality/retail (or similar pacey environments). A proactive, direct-sourcing mindset and the creativity to find great people fast. Exceptional stakeholder skills: credible with senior leaders, supportive with busy managers, and engaging with every candidate. Organised and structured, able to prioritise and hit deadlines Data-curious and comfortable using metrics to improve. Strong written skills and high attention to detail - your comms go out right the first time. Confident presenting to groups (in-person and virtual). Solid Microsoft 365 skills (Excel, Word, PowerPoint) and an appetite to learn new people tech. Integrity, empathy and a genuine desire to learn and grow. Flexibility to travel and take the occasional urgent call out of hours. WHY JOIN FIVE GUYS? We are passionate about our people as we are our Burgers & Fries, we are proud of what our teams have achieved so far but we've got big plans, and we want you to be a part of it too! OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Apr 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're growing fast and we need a hands-on, people-obsessed Talent Partner to keep that momentum going. You'll be the go-to talent expert for our Operations leaders, partnering closely with Regional Directors and District Managers to hire brilliant managers and to support crew hiring for New Store Opening assessment days. If you love pace, ownership and building great relationships, you'll feel right at home here. Contract: 12 Months Location: London with occasional travel Reporting to: Senior Talent Partner WHAT YOU'LL DO: Be a trusted partner to Operations: Build influential relationships with our Operations Teams, coaching on best-practice recruitment and upskilling hiring capability. Support succession planning and keep a healthy talent pipeline ready for rapid growth. Collaborate with regional People partners (Training, L&D, People) to deliver joined-up support to Operations. Own end-to-end hiring Direct-source talent at all levels and run smart campaigns across social, job boards and communities. Manage the full recruitment process from briefs, attraction, shortlisting, interviews and offers while keeping time-to-hire on track. Deliver a world-class candidate experience from first hello to day one, with timely updates and personal touches. Organise interview schedules, maintain simple trackers, and keep stakeholders informed. Make New Store Openings a success Plan and run high-energy assessment centres that hire great teams and boost our employer brand in local markets. Continuously improve Review and refine our assessment tools, keeping things simple, fair and effective. Track and use data to drive better decisions and outcomes. Become the market expert in your region, sharing insight on trends, competitors and channels that work. Shape our employer brand & strategy Bring our EVP to life, especially on socials Test new attraction channels and show the ROI. Work closely with the Senior Talent Partner to evolve our recruitment strategy. Daily tasks: Help with routine such as on boarding candidates, GDPR-compliant candidate records, payroll liaison for new manager pay queries, people systems admin, right-to-work checks What you'll bring: Significant experience hiring at scale across multi-site hospitality/retail (or similar pacey environments). A proactive, direct-sourcing mindset and the creativity to find great people fast. Exceptional stakeholder skills: credible with senior leaders, supportive with busy managers, and engaging with every candidate. Organised and structured, able to prioritise and hit deadlines Data-curious and comfortable using metrics to improve. Strong written skills and high attention to detail - your comms go out right the first time. Confident presenting to groups (in-person and virtual). Solid Microsoft 365 skills (Excel, Word, PowerPoint) and an appetite to learn new people tech. Integrity, empathy and a genuine desire to learn and grow. Flexibility to travel and take the occasional urgent call out of hours. WHY JOIN FIVE GUYS? We are passionate about our people as we are our Burgers & Fries, we are proud of what our teams have achieved so far but we've got big plans, and we want you to be a part of it too! OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support

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