5 jobs found

This is a fantastic opportunity to join a growing Internal Audit & Risk Management (IA&RM) function. As a trusted advisor, you will review and challenge how the business operates, strengthen the risk and control environment, and make a meaningful impact during a major period of transformation. Client Details Soho House exists to provide a home for members to come together and belong. From its first House in London to its global community today, the brand is passionate about creating quality moments and experiences. People are at the heart of Soho House, championing talent, supporting curiosity, and empowering growth. Description Internal Audit & Controls Deliver risk based audits, including walkthroughs, internal control testing (ICFR/SOX where relevant), and operational reviews. Perform ITGC testing, evaluate control design and operating effectiveness, and conduct root cause analysis of control deficiencies. Track and support timely remediation of findings, partnering with process owners across the business. Maintain and update risk and control matrices (financial, operational, and IT). Support the implementation and documentation of new or enhanced internal controls, particularly following regulatory or system changes. Risk Management Contribute to the Enterprise Risk Management framework, including risk assessments, deep dives, and updates to the enterprise risk register. Monitor key risk indicators (KRIs) and support preparation of risk reporting for senior leadership and board level committees. Partner with business units to embed risk management practices and ensure effective mitigation strategies. Governance, Compliance & Fraud Assess compliance with policies, regulations, ethical standards, and anti bribery/fraud requirements (UK & US legislation). Support fraud assessments, investigations, root cause analysis, and tracking of remediation actions. Cross Functional Collaboration Work closely with the central accounting team on key accounting activities (e.g., balance sheet reconciliations). Share audit methodology with finance and other teams and participate in short term assignments to broaden business and finance knowledge. Prepare clear and concise audit and risk dashboards for senior stakeholders. Profile Professional qualification (ACA, ACCA, CPA or IIA). 3-5 years of experience in internal audit, SOX testing, internal controls testing within finance, operations, IT environments (ITGC), or risk management. Strong understanding of risk management, internal controls, and auditing principles. Proficiency in audit methodologies, testing approaches, and documentation standards. Familiarity with risk and control matrices (RCMs), remediation tracking, and control design assessment. Excellent analytical skills with the ability to identify risks and recommend improvements to risk mitigation. Hospitality experience is beneficial but not essential. Strong communication and collaboration skills, with the ability to engage with process owners and senior stakeholders. Problem-solving, critical thinking, and attention to detail. Proficiency in MS Office. Job Offer Soho Friends Membership 50% off food & drink at all Houses and restaurants. Discounts on Soho Home & Cowshed products. Private healthcare options and enhanced family leave. Global mobility opportunities to grow your career internationally. Willingness to travel internationally roughly once per quarter. Working Hours: Monday to Friday, 9:00 AM - 6:00 PM. Minimum of 4 days in the office.

AI Product Analyst Contract: Permanent Location: Sheffield - Onsite 3 days per week Salary: 65,000 - 75,000 Work Style: Hybrid Overview We are seeking an AI Product Analyst to join a consultancy supporting a global financial services organisation on its enterprise-wide AI strategy and governance journey. You will play a key role in driving business analysis, lifecycle management, and product support for AI use cases across global business and functional teams. Working at the intersection of strategy, governance, and technology, you will help ensure AI initiatives are delivered efficiently, responsibly, and in alignment with group standards. Experience within Financial Services is highly beneficial. Onsite presence in Sheffield is required three days per week. Responsibilities Drive business analysis and requirements gathering by engaging with senior stakeholders, translating business needs into clear, actionable deliverables for AI. Apply data modelling expertise to optimise the AI use case lifecycle, identifying opportunities to streamline processes, improve efficiency, and accelerate time-to-market while maintaining strong governance and risk controls Lead project management activities using both Agile and Waterfall methodologies, creating detailed project plans, coordinating cross-functional teams, and tracking progress to ensure timely delivery of milestones Present technical solutions and recommendations to stakeholders, clearly articulating business value and impact, and facilitating acceptance testing to validate successful implementation Champion customer success by proactively resolving product and process queries, ensuring a seamless user experience and continuously incorporating feedback to enhance the product Collaborate with AI, data, risk, and governance teams to ensure alignment with responsible-AI principles and regulatory expectations Support documentation, reporting, and ongoing optimisation of AI lifecycle processes Required Experience Strong business analysis and requirements gathering experience within complex, enterprise environments Experience with data modelling and lifecycle or process optimisation Proven project management capability across Agile and Waterfall delivery models Experience presenting technical solutions to both technical and non-technical stakeholders Understanding of AI/ML technologies and the AI development lifecycle Hands-on experience with tools such as Jira for tracking delivery and requirements Strong stakeholder management skills across cross-functional teams Experience supporting acceptance testing and structured delivery governance Desirable Experience working within Financial Services or other regulated industries Exposure to Responsible AI, AI governance, or model risk frameworks Experience supporting enterprise product or platform implementations Please apply today!

My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.

My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.

An exciting opportunity for a global insurance firm is seeking a Business to join their Strategic Business Transformation function on an initial 6 month contract. This role will support large-scale, multi-year transformation programmes focused on restructuring, operating model delivery and offshoring. The roleholder will join a a Global Financial Services Firm, working at the heart of enterprise-wide change and business transformation. This role offers you the chance to shape the future of a global financial services organisation by supporting large-scale strategic initiatives, designing innovative operating models, and embedding people transformation across diverse business domains. Key Responsibilities: Facilitate the definition of business strategies by engaging with key stakeholders using proven strategy formation approaches to deliver clear vision statements and robust business models. Enhance existing business architecture tools and methodologies to accelerate change adoption while reducing risks associated with transformation initiatives. Lead or support people transformation projects end-to-end-including organisational design, communication planning, transition support-and embed these capabilities within the wider team Conduct targeted research to address knowledge gaps related to specific business issues, ensuring recommendations are grounded in evidence and best practice. Design target operating models for various business domains using established methodologies that leverage business architecture and operational excellence toolkits. Support capability design, process analysis, and organisational transformation Experience required: General/London Markets Insurance or Banking experience required Target Operating Model Offshoring/Restructuing Strategic Transformation If this role is of interest, please apply below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates