Mental Health Support Administrator

Administrator - Mental Health Support Team (MHST)

Also known as: MHST Administrator, Wellbeing Administrator, Programme Support Officer, Clinical / Service Administrator

Location: Ealing Temporary Hourly rate: 14.28p/h - 15.93p/h Hours: 9am to 5pm Hybrid: 2/3days office based

Are you an experienced administrator from a healthcare or education setting with strong organisational skills and a passion for supporting children and young people's mental health?

Looking for a proactive, confident individual with excellent Excel skills and ideally experience using Iaptus to join a supportive Mental Health Support Team.

What You'll Do

• Manage inboxes, referrals, and team diaries
• Prepare meeting papers, minutes, and trackers
• Maintain accurate data using Iaptus, Excel, and SharePoint
• Produce routine reports and assist with audits
• Handle calls and emails with professionalism and empathy - including with parents and external partners
• Provide general admin support across the team

Experience required:

Essential:

• Admin experience in a healthcare or education environment
• Strong Excel skills for tracking and reporting
• Experience using Iaptus or similar patient systems
• Confident with SharePoint and Microsoft Office
• Excellent communication skills - able to liaise with professionals and parents sensitively
• Highly organised with attention to detail
• Understanding of confidentiality and GDPR

Desirable:

• Experience within MHST, CAMHS, or a mental health setting
• Reception/frontline experience
• Advanced MS Office skills

Join a friendly, dedicated team making a real difference to children and young people's wellbeing.
If this sounds like you, apply today - we'd love to hear from you!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.