Assistant Director of ICT

At Coastline we have a set of strong values focused on:

• Putting our customers first
• Openness, honesty and accountability
• Striving to be the best, and
• Valuing each other

We want the best person for the role; to ensure Coastline is right for you and you're right for you, so here's a bit about who we are and what we're looking for.

WHO COASTLINE ARE

Coastline Housing is a charitable social landlord serving Cornwall. Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall. That includes social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own. Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping.

Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people-focused employer, putting customers and colleagues at the heart of what we do.

Please notify our recruitment team if you would like:

• Help accessing the job information;
• Need the application details in a different format;
• Require any adjustments to the application process to support any disabilities or different needs you may have

If we have advertised for a full-time position but your preference is to work part-time or flexibly, please do give us a call so we can discuss these options with you. While some roles do require a full-time postholder, wherever we can accommodate a flexible way of working we will do so for the right candidate. It is more important to us that we have the right people in our organisation, rather than just people who can work full-time.

But don't just take our word for it.

Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people-focused employer, putting customers and colleagues at the heart of what we do.

Due to the imminent retirement of our existing Head of Governance, Risk and Assurance, we are now seeking a trusted and experienced head of service, to complement our existing senior leadership team.

About the job

We are seeking a knowledgeable and visionary Assistant Director of ICT who can balance leading a team with practical involvement.

This role will lead the delivery of our ICT Strategy and annual work packages in relation to that which support our wider Coastline Plan objectives. As a key member of our senior management team, you will provide strategic and practical leadership across ICT, Knowledge Information Management, Artificial Intelligence, Cybersecurity, data, systems, networks, and infrastructure.

This role demands a commercially focused leader with a passion for outstanding customer service and social impact, capable of inspiring teams and delivering positive change.

If you have proven senior-level ICT leadership experience and want to shape the future of technology in an organisation that values collaboration and excellence, we'd love to hear from you.

Please note, if we have asked for a cover letter and you have not submitted one, your application will be automatically rejected and you will not be shortlisted.

What we can offer

As a Coastline colleague we offer you:

• 33 days including bank holidays (prorated for part-time roles),
• Additional annual leave buying and selling scheme,
• Up to 5% annual individual bonus, PLUS flat rate corporate bonus,
• Healthcare cash back,
• High street discount and cycle to work schemes,
• Trained mental health first aiders and Wellbeing champion groups
• An employer pension contribution of up to 8.3%, plus we are a Living Pension accredited Employer,
• E-care scheme,
• Monthly staff incentives and rewards
• Continuous training and development opportunities, and
• Family-friendly socials throughout the year. Charity and volunteer days form part of our annual activities and there is always something to get involved with like BBQ's, picnics and fundraising events.

Please note we may opt to close this vacancy earlier if we have a large response to the advert, so we would encourage you to get any application in as swiftly as possible to avoid disappointment.

Anticipated closing date: 6 January 2026

Anticipated interview date: Two stage interviews TBC
If you feel Coastline is the place for you, please apply following the instructions and links below. We look forward to hearing from you.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• On-site parking
• Sick pay
• Store discount
• Work from home

Work Location: In person