439 jobs found

Interim Head of Commercial Property Location: London Rate: £550 per day (Negotiable DOE) Contract: Until at least April 2026 Spencer Clarke Group are supporting a London based Local Authority that requires an experienced Interim Head of Commercial Property. This senior role will take strategic ownership of a complex and high value commercial portfolio, improving performance through strong asset management, intelligent strategy and effective decision making. You will lead the long-term vision for the commercial property function, ensuring the portfolio is managed effectively on a day-to-day basis while identifying opportunities to increase income, reduce costs and optimise the use of assets. The role requires a senior commercial property professional who is confident advising at the highest level, can operate in a political environment and can deliver improvements at pace. Key Responsibilities Lead the strategic direction for the commercial property function, in line with the Council's asset strategy and wider objectives. Provide expert advice on all landlord and tenant matters and influence senior officers and Members. Oversee the full commercial portfolio, ensuring compliance, risk management, operational effectiveness and continuous improvement. Develop and implement strategies to increase income, reduce expenditure and improve asset utilisation. Manage all commercial property transactions including rent reviews, lease renewals, licences, valuations, negotiations and schedules of dilapidation. Lead on financial, commercial and legal oversight of property activity, ensuring alignment with legislation and internal governance. Skills and Experience Required RICS Membership Senior level experience in commercial property or real estate management. Strong track record managing and improving diverse commercial property portfolios in complex organisations. Extensive knowledge of landlord and tenant legislation, valuations and commercial negotiations. Experience with s18 valuations and schedules of dilapidation and working in accordance with RICS standards. Demonstrable ability to develop commercial strategies that improve financial performance and value for money. Experience advising senior leaders and contributing to corporate decision making. Confident operating in politically sensitive environments, ideally with Local Authority experience. How to Apply If you're interested in applying, please apply now with your CV and contact Joe O'Halloran at Spencer Clarke Group on ASAP.

Temporary Finance Assistant (Immediate Start)Location: Stockton-on-Tees Contract Type: Temporary (Full-time) Salary: Equivalent to 28,000 per annum Start Date: Immediate Hays are seeking a proactive and detail-oriented Temporary Finance Assistant for a highly prestigious organisation based in Stockton. This is a fantastic opportunity for someone with strong finance administration skills who can hit the ground running and provide immediate support for the commercial and finance functions.You will play a key role in ensuring financial accuracy, supporting reporting processes, and maintaining essential trackers and databases. Key Responsibilities Process invoices accurately and upload into Sage 200. Identify and resolve "missing" invoice Provide relevant data to support the Commercial Team Manage contract administration and database maintenance Authorise and check orders Support CRM management Work closely with the Treasury Officer (Credit Control) Our client is looking for someone who is: Experienced in finance administration and invoice processing Confident using Sage 200 and CRM systems Highly organised with excellent attention to detail Able to work independently and meet deadlines A strong communicator who can collaborate across teams What Our Client will offer Competitive salary equivalent to 28,000 per annum Immediate start in a dynamic and supportive environment Stockton-based role with exposure to commercial and finance operations What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Outreach Officer to play a pivotal role in our Connect to Work Service in Merton . Sounds great, what will I be doing? The Community Outreach Officer is a key member of the Connect to Work team in Merton, responsible for borough-based engagement, visibility, and collaboration. This is a community facing role that requires regular travel across the Merton borough, and occasionally wider South London, to establish new partnerships, meet partners, attend events, and support service integration. The postholder will build strong and trusted relationships with local stakeholders, referral partners, and community organisations to identify eligible residents and connect them to the programme. Working closely with partners across South London, including subcontractors and Local Authorities, the officer ensures that Twining-Hestia's Connect to Work offer is fully integrated with existing pathways and support services, helping create a cohesive, person-centred, and impactful employability What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You have proven experience working to multiple contractual targets and performance measures within fast-paced employment or programme environments, effectively managing competing priorities. You understand the importance of service integration within employability programmes and its impact on wider resident outcomes. You bring strong stakeholder management skills, confident in presenting to and engaging a range of partners. You are an excellent verbal and written communicator, able to tailor your message to inform, motivate, and inspire diverse audiences. Highly organised, you can manage busy workloads under pressure while maintaining contractual compliance and GDPR standards. You possess strong digital skills, with accurate data handling and proficient use of Microsoft Office and online communication tools. You are also willing to travel across the borough and wider South London area when required. When will I be working? You will be working Monday to Friday 09:00 to 17:00 Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Full-time Customer Service Officers within Adult Social Care, hybrid working in Oxfordshire Your new company Oxfordshire County Council is seeking a number of Specialist Customer Service Officers to join their Contact Oxfordshire team on a temporary basis. This is a 3 month contract with the possibility of extension.You'll be the first point of contact for adult social care enquiries, supporting members of the public and partner agencies-including medical professionals, police, and fire services-across phone, email, web, and face to face channels.This role offers variety and impact: from completing disability aid assessments and safeguarding referrals to handling emergency service reports and signposting customers to other Oxfordshire services. Your new role As a Specialist Customer Service Officer, you will act as the first point of contact for adult social care enquiries, providing support across a range of communication channels. Your responsibilities will include completing assessments and arranging disability aids, identifying and processing safeguarding referrals, and handling emergency service reports to ensure they are forwarded appropriately. You will also conduct bed leaver reviews, signpost customers to other Oxfordshire services, and navigate multiple health and social care systems to deliver effective support. In addition, you will be expected to make independent decisions and escalate complex enquiries when necessary, ensuring that every customer receives the right level of care and guidance. What you'll need to succeed We are seeking someone with proven customer service experience, particularly in handling challenging conversations over the phone and by email. The ideal candidate will demonstrate strong communication skills-clear, confident, patient, and professional-while remaining calm under pressure and managing sensitive discussions effectively. Proficiency in MS Office and case management systems is essential, alongside a genuine interest in social and health care services. A willingness to learn and apply relevant legislation, such as the Care Act 2014, is also important to succeed in this role. What you'll get in return This role is offered on a temporary 3 month contract, with the possibility of extension or the opportunity to apply for a permanent position. You will benefit from flexible working arrangements in line with the Councils Agile Working Policy, though travel across Oxfordshire may occasionally be required. A Basic DBS check is essential for this post and Hyas will carry out this check. The position is paid at an hourly rate of £17.23, with wages issued on a weekly basis, providing both stability and flexibility for the successful candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Legacy Relationship Executive We are looking for a Legacy Relationship Executive to join the team. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The charity helps children of all backgrounds, even in the most dangerous places, inspired by the Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children s life stories! Position: Legacy Relationship Executive Location: Milton Keynes Hours: Full-time (36.5 hours per week with one evening per week) Contract: Permanent Salary: £30,874 per annum, depending on experience + good range of benefits Closing Date: 31st December 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified About the Role As Legacy Relationship Executive, you will grow the future legacy income through building relationships with some of the longest serving supporters and asking them to consider leaving a gift in their will and following up with supporters who have expressed an interest to convert them to pledgers. With over 100,000 supporters around the UK, this job focuses on supporters who have been supporting the charity for over 10 years and really love sponsoring a child and helping the cause. This role involves mainly thanking sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will. It s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you! As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. About You The role IS for you if: You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve. Have a good level of written English and results driven Comfortable being on the phone Have previous telemarketing experience in either sales, account management or customer service. In addition to the salary offered, we offer: A flexible and supportive working culture Pension scheme (with employer contributions) Generous holiday allowance Free parking (Milton Keynes office) Opportunities for faith-based gatherings, prayer, and devotionals A welcoming, purpose-driven team who are passionate about making a difference About the Organisation Join an international children s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God s unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. You may also have experience in areas such Legacy Relationship, Legacy Officer, Supporter Engagement, Supporter Care, Customer Service Agent, Customer Service Executive, Customer Service Officer, Sales, Account Manager, Business Development, Business Development Executive. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Finance Manager We are seeking an experienced Finance Manager to lead a finance function and support the delivery of accurate, compliant and high quality financial information. Position: Finance Manager Salary: £56,375 per year Location: London office attendance 1-2 days per week with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing date: 31st December 2025 Interviews: W/C 5th January Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. About the Role As Finance Manager, you will oversee the operational finance function and ensure the organisation maintains accurate, reliable and compliant financial records. You will line manage a team of Finance Officers, lead on financial reporting, support statutory accounts preparation, and ensure all financial processes meet regulatory standards. Key responsibilities include: Managing and developing the finance team Overseeing all financial transactions and ensuring compliance with internal policies and external regulations Maintaining accurate ledgers and control account reconciliations Supporting monthly and year end financial statements in line with SORP and FRS 102 Ensuring timely and accurate month end journals and management accounting Supporting budgeting and forecasting processes Preparing annual service charge budgets with budget holders Producing audit schedules and working papers Overseeing operational finance including accounts payable, receivable, rent accounting, payroll and bank reconciliations Managing balance sheet reconciliations, accruals and prepayments Providing financial data for grant claims, loan covenant monitoring and other funder requirements About You You will be a part qualified Accountant (CIPFA, CIMA, ACCA or ACA) with strong technical accounting knowledge, particularly relating to FRS 102 and SORP. You will bring experience managing a finance team and have excellent attention to detail, analytical capability and a strong understanding of financial controls, compliance and reporting. Essential experience and skills: Technical accounting expertise and experience preparing or supporting statutory accounts Previous team management within a finance setting Strong understanding of compliance and regulatory standards High level of accuracy and attention to detail Ability to work proactively and support wider organisational needs Experience in the charity or not for profit sector is highly desirable About the Organisation The organisation provides housing and support services and relies on a robust, well managed finance function to ensure sustainability, compliance and informed decision making. You will play a key part in maintaining financial integrity and supporting the delivery of high quality services. Other roles you may have experience of could include: Financial Controller, Senior Finance Officer, Finance Lead, Management Accountant, Financial Accounting Manager, Head of Finance (Deputy Level) PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background The role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services / Account Management - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Job Title: Collections Officer Salary: £28, 961 Contract Type: Fixed Term Contract -14 months Location: Southeast and Central London- multisite working. About the role The Museums of the Royal College of Surgeons of England cares for 70,000 objects and organic preparations. 23,000 of these are currently housed in offsite storage, including artworks, historic surgical instruments and organic preparations (including human tissue). These need to be moved to a new store by November 2026. To achieve this RCS England Museums are seeking to appoint a Collections Officer who will be responsible for various aspects of collections management and care. As the Collections Officer, you will work to prepare the collections for safe transportation, and controlled movement, including tracking, location updates, and associated documentation work using the Collections Management System. You will also label, photograph and assess the collections and help to pack, move and unpack as needed. The role requires the post holder to work a five-day week. This role requires multisite working, at RCS Central London headquarters, the offsite store in Southeast London, and a future store within England (location tbd). Please note this job will involve physical work. The Royal College of Surgeons of England is the professional body for surgery. Our mission is to build the future of the surgical profession and improve the delivery of surgical care. We do this through education, training, examination, supporting surgical research and providing support and advice for surgeons at all stages of their careers. Responsibilities Updating records on the collections management system (CMS) Auditing collections Tracking of museum collections Labelling, photography and assessment of museum collections Physical movement of collections About you A relevant undergraduate degree Experience in museums collections work and object handling Experience of working with natural history/medical collections is desirable Experience of using a collections management system (CMS) Experience of using Axiell/Adlib is desirable Experience of tracking and updating museum locations during moves What we can offer you 27 days paid holiday + bank holidays and up to 4 college closure days Flexible working Enhanced contributory pension scheme & other leave entitlements Variety of learning and development opportunities Wellbeing programme & Employee Assistance Scheme Interested Candidates: If you wish to apply or if you have any questions about this position please email your CV together with a cover letter to . Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact Closing date: 4 January 2026 The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner's Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.

Are you passionate about driving innovative solutions to address the world's most important problems? AIOI R&D Lab, developing AI solutions and products to solve societal problems, is looking for a General Counsel to take responsibility on corporate governance and legal clearance in the digital field in EU/UK/Japan. As General Counsel, you will provide strategic and operational legal support across the company as a member of the Board of Executive Managing Officers. You will ensure full compliance with applicable laws and regulations in the UK, EU, and Japan, particularly in areas of corporate governance, data protection, AI ethics and risk, digital regulation, and insurance-related legislation. You ll work with a talented team of executives and project managers, group legal teams and industry leaders. The role is a permanent full time position. Salary is £107,000 - £150,000 per annum depending on experience . If you're ready to take your career to the next level, apply now and join AIOI R&D Lab in making a lasting, positive impact. Apply today! Responsibilities: Member of the Board of Executive Managing Officers (Subject to AIOI R&D Lab s board approval) Provide legal advice and guidance to management on all company activities, including R&D, partnerships, procurement, and corporate governance. Oversee compliance frameworks, including data protection (GDPR, APPI, etc.), AI governance, and digital regulatory requirements. Monitor and interpret relevant legislative and regulatory developments in the UK, EU, and Japan affecting the company s operations and research. Draft, review, and negotiate a wide range of contracts, including research collaboration agreements, NDAs, vendor contracts, and partnership MoUs. Lead risk management initiatives relating to AI ethics, data use, and digital technologies. Develop and maintain internal policies for legal compliance, privacy management, and ethical AI development. Act as the main contact for legal coordination with Aioi Nissay Dowa Europe Ltd. and Aioi Nissay Dowa Insurance Co., Ltd., ensuring group-level consistency. Support board governance matters for Aioi R&D Lab Ltd. Manage and supervise external counsel, ensuring efficient and cost-effective use of legal resources. Knowledge, Experience & Qualifications: Essential: - Qualified lawyer (UK, Japan, or EU jurisdiction). - Minimum 7 10 years of post-qualification experience in corporate, regulatory, or technology law. Deep understanding for UK, EU and Japanese of: Corporate law and compliance frameworks. Data protection and privacy laws (GDPR, APPI, etc.). AI risk management and digital/technology regulations. Legal and regulatory frameworks relevant to the insurance industry. Proven experience advising on cross-border legal matters and working within international corporate groups. Excellent communication and drafting skills in both English and Japanese, with the ability to conduct legal discussions fluently (native level in at least one language). Strong analytical and strategic thinking abilities, with a proactive approach to risk identification and mitigation. Desirable: - Experience working in or with R&D or technology-driven organizations. - Familiarity with UK or EU insurance supervisory frameworks (e.g., FCA, PRA, EIOPA regulations). - Prior in-house counsel experience in a multinational company or financial institution. - Experience developing and implementing compliance programs, particularly for AI governance or data ethics. - Demonstrated ability to liaise effectively with regulators, external counsel, and internal stakeholders across multiple jurisdictions. Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: - 30 Days annual leave with the option to buy/sell up to 5 days holiday - Permanent Health Insurance, Private Medical & Wellness Checks - 4 x Annual salary Life Assurance - Comprehensive benefits package including; money back on health-related expenses, virtual GP service, flu jab vouchers, driving lessons support , pension advisory, and family-friendly policies (e.g. baby bonus). - Employee well-being initiatives like the Employee Assistance Programme, annual season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Rullion are currently looking to Recruit for the following Role: Project Support Officer/Administrator Location : Hebburn Mid to end January 2026 6- 12 months initially An initial 6-12-month contract, with the potential for extension based on performance and fulfilment of all criteria. (Includes a 3-month probation period.) Long term role. Inside IR35 16-20 Per hour 32-37 hours per week 8 - 4.30 Mon - Thu / 8-1 Fri Hybrid - 2/3 days in office per week. Job Description Working along with the project managers by supporting them with admin, back-office roles within the projects: Project Support (including clerical and administrative) to project teams who deliver control and protection projects to National Grid and other customers within the UK electricity industry. Support the Project Engineers and manager ordering control & protection materials, expediting suppliers, tracking costs and maintaining procurement lists. Support Project Engineers and Project Managers with all things Project Management (planning, delivering, monitoring, reviews etc) Direct Support to various project meetings or reporting (project close out meetings, arrangements, data collection, minutes and expediting actions). Establishing and maintaining project support systems, e.g. filing for paper and electronic documents, including databases and spreadsheets. Coordinate, maintain and grow our Operations Portal (SharePoint Site) as the central resource for our Project Management needs. Coordinate logistics within the team, be our focal point for the Operations DHL account. (including; post/ courier arrangements and stationery, site signage & PPE control/ ordering) Working with goods inwards to arrange or prepare deliveries for the project. Inputting of Project NCC's on to the Solution NG NCC system, maintaining and keeping OPW Value Added Measures portal up to date. Participate in business improvement activities, to benefit the team and wider business. Understanding financial data and managing project budget along with the Project Engineers and Project Managers. Participating in weekly Hebburn panel build meetings to ensure hardware lead times align with project schedules. Collaborating with technical engineers and the Hebburn panel build team to identify and order missing equipment in line with project deadlines. The candidate may also be required at times to work some overtime at short notice to meet project deadlines. Working closely with procurement, EHS and finance team. Skills and Requirements Be a motivated self-starter, able to react to all project requirements providing support and coordination where it is needed. Project support experience within an Industrial/Engineering setting would be an advantage Project Team and/ or Procurement experience would be an advantage Ability to use to a high standard all Microsoft applications: - MS Word, Excel, Outlook, PowerPoint, SharePoint, and the use of networked PC's are essential. Able to develop and maintain SharePoint Modern Sites A UK Driving Licence for occasional travel between Siemens and customer sites This position is ideally suited to candidates based in or near to Tyne and Wear due to the on-site nature of the role If available please submit CV and a member of the team will be in touch Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

RM Recruit are excited to be working with a Birmingham based housing association in their search for a Finance Officer specialising in Rent Accounting to join their finance team on a full-time, temporary basis for 3 months. This is mostly a remote role with office presence set at twice per month. This position plays a key part in ensuring the accurate delivery of rent-related financial information across the Group. You will help maintain robust property data, support financial reporting, and contribute to essential regulatory submissions. The ideal candidate will be immediately available or available on short notice. Key Responsibilities Assist in the accurate preparation, analysis, and reporting of rent accounting information for the Group. Ensure all property and rent-related information is correctly recorded and maintained to support reliable performance reporting. Assist with the monthly and quarterly management accounts including forecasting and variance notes for the Group. Assist with the production of the rent debit reconciliation. Provide support to budget holders across the organisation. Provide finance support in the preparation and completion of external regulatory returns relating to rent and property stock. Work closely with internal teams to ensure consistency and accuracy across systems and reporting processes. Support organisational objectives by demonstrating and promoting the Group s values and behaviours in all aspects of your work. Liaise with internal and external auditors on relevant audit work. Assist in preparation of reports to the Group Executive Team and the Group Board and Committees. Person Specification: Has experience in rent accounting, housing finance, or a related field. Demonstrates strong analytical and data management skills. Has excellent attention to detail and the ability to work with complex financial information. Communicates clearly and works effectively with colleagues across multiple departments. Embraces organisational values and contributes positively to team culture. If you are a driven Finance Officer on the lookout for your next challenge, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

Client Local Authority in Barking Job Title Lead Commissioner (Early Intervention & Prevention) Pay Rate 500+ DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month Contract Location Hybrid working-2-3 days a week office based in Barking Town Hall Description The role This role will be primarily focussed on supporting commissioning within Barking & Dagenham's Neighbourhoods Programme. The programme is about services, agencies and communities working together to ensure residents get the information advice and help they need, when and where they need it within their local area. The Neighbourhoods Commissioning Lead will play a key role in the successful delivery of the Programme. The post holder will work as a key member of the Programme Team with the Programme Manager, Head of Commissioning & management team and alongside Public Health Leads, other senior officers, members, and cross sector partners to design, develop & commission community-Led prevention initiatives across the borough. Key responsibilities: In this role you will support the design, commissioning and mobilisation of a wide range of new neighbourhood focused initiatives including. Community-led Healthy Weight Support; Neighbourhood Networks development; an independence support pathway for people with LD & Autism; Information Advice & Advocacy services; Physical Inactivity Place Partnership development; Community Connect Programme; Community Health & Wellbeing Pop-ups; mobility support, metal health initiatives etc. You will also support the development & building of new Community-Led Commissioning & Procurement structures that will bring together lead VCFS organisations, community representatives and LBBD commissioning & procurement officers to work together on the design, commissioning, procurement & setting up of community-led support services. You will ensure commissioned services are contract managed robustly, and challenged where necessary, working closely with operational & procurement colleagues to ensure that community projects and services are delivering effective preventative support for our residents. You will also be expected to work with a wide range of stakeholders and partners - working with community groups and organisations on consensus-building approaches that support community-led commissioning - identifying localised gaps in support and charting courses of action to harness community resources & strengths to fill those gaps & improve outcomes for residents. The role requires you to analyse data and review and collate information to inform decisionsusing the best data, evidence and intelligence to underpin commissioning decision making, meaningfully evaluating our approaches and reviewing service outcomes and facilitating new ways of thinking & working to achieve agreed objectives. Skills and experience The Commissioning Manager should have: Extensive experience of joint and multi-agency commissioning across local government, the Nationa Helath Service and non-statutory partners that support prevention & achieve improved health and wellbeing outcomes for residents - this is a key requirement An ability to work collaboratively, creatively and effectively with all partners from a range of backgrounds, with direct experience of using participatory planning processes and working in partnership with National Health Service, VCFS organisations and local communities to develop significant commissioning projects. Strong skills in review, analysis, facilitation, and design/development and an ability to collate ideas into proposal reports including analysis of options, benefits, timeframes, resources required, approach & outcomes and be able to translate these proposals into delivery, working with partners to implement agreed actions. Good provider contract & performance management skills and experience of identifying, reporting & managing risks Excellent communication skills with strong verbal and concise writing abilities and the ability to tailor communications to different audiences and present reports to senior decision makers. Ability to work independently and as part of a team to achieve tight deadlines Ability to provide support and challenge in a complex environment. Excellent Leadership skills and an ability to foster changes to ways of working that will better enable the delivery of the Neighbourhoods programme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Professional Standards Manager We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team. Position: Professional Standards Manager Location: Hybrid - London-based with flexible working Salary: £51,108 per annum (full time equivalent) Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours) Contract: Permanent Closing date:Friday 2 January 2026 Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible. About the role As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy. You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting. Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties. This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public. About you You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure. You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism. You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation. About the Organisation The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the public benefit; research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research; high standards of education and training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Sellick Partnership are pleased to be recruiting for two interim roles, on behalf of one of our Police clients. Candidates must have prior experience of working for the Police, along with current valid security clearance. Start: January Duration: 6-9 months Location: Hybrid/Southwest There are two roles available. Head of Finance - rate circa 650 per day umbrella Supporting the CFOs and representing the Finance function at organisational boards Lead the preparation of annual budgets Manage the monthly reporting cycle to ensure the organisation has access to timely and materially accurate financial information Ensure that robust financial procedures and processes are in place and are adhered to Oversee the preparation of compliant statutory accounts Oversee preparation and timely submission of required financial and benchmarking returns Maintain a focus on innovation and continuous improvement Maintain and manage finance relationships with external stakeholders Manage treasury management activities Manage the delivery of pension administration activities Manage and develop the finance team Ensure adherence to Nolan Principles and the Policing Code of Ethics Senior Finance Business Partner - rate circa 350- 450 per day umbrella Partner Business units to deliver their operational objectives Support the delivery of a well-run organisation through robust delivery, prioritisation, risk management, financial governance, and oversight of budgets Act as the single point of reference finance support to senior leaders in the organisation Ensure that the annual business plan and budgets are internally coherent, and directly correlate to the organisations development as a whole Focus on the strategic finance requirement(s) of the business, understanding the business plan/ priority outcomes and what this means for budget holders and the wider Medium Term Financial Plan (MTFP) Review the forecast figures components to identify inconsistencies and ensure robustness of figures Ensure delivery of growth and saving initiatives in co-ordination with Head of Finance and the Business Units Maintain and develop key relationships with HR business partners, Policy and Planning officers Maintain the budgeted establishment for your areas of business and update that in accordance with the agreed HR establishment, and their recruitment and turnover plans Co-ordinate the monthly performance monitoring process (for revenue and capital) Own the grants register and ensure that there are processes in place to ensure they are up to date at all times Identify and evaluate and if necessary escalate in a timely fashion the financial risks and opportunities in the business, identifying actions to mitigate risks and to exploit the opportunities/realise efficiency savings If you fit these requirements and would like to find out more, please submit your CV or contact Kathryn Evans in the Sellick Partnership Derby office for a confidential chat. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

We currently have a number of opportunities for Vaults Offices to join our team and be a part of our continued success. As a Vault Officer you will be at the very heart of our operation. Your primary responsibility will be all aspects of security and operations of the vaults including security and traceability of cash containers (including notes and coins) entering, within and leaving the vault department. Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 39 hours Shift Pattern: Rolling Shift Pattern, 06:00 - 18:00. For your application to be considered, please upload an up to date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary. - Be aware of health and safety issues and ensure all staff are able to work in a safe manner. - Control exit and entry of vehicles to loading bay(s) and branch where applicable. - Must always adhere to Operational Standing Orders. - Complete all necessary paperwork and ensure records are retained and stored correctly. - Carry out any other duties that are deemed reasonable. - Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service. - Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times. - Ensure 5S standards are consistently reviewed and adhered to. - Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures. - Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times. - Prepare consignments of customer funds for dispatch to vehicles. - This job description will be subject to change in accordance with operational developments and the job holder's expertise - Full and proper use of mechanical handling equipment. - Undertake training activities as required. - Issue, receive and maintain security of all keys held within the secure area . - Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches. - You'll also need to have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker You will need to work within the company procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency. What makes a successful Vault Officer? - You will need to be confident in communicating at all levels in both written and spoken English. - You will need to be confident following specific procedures and instructions. - An appropriate level of numeracy is also very important. - You must also be able to work to tight deadlines. - Previous experience using IT and computer systems would be extremely beneficial. - Must be comfortable working within a secure, confined and highly regulated environment. - You must also be willing to undertake shift work - You will need to be able to work as part of a team. - Finally, you must be continuously focused on providing a top notch service to our customers by being efficient, flexible and at all times security conscious. Key Information and Benefits - Pension scheme - Flexible working policies - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Training and Development Opportunities (inc Apprenticeships in England) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

RM Recruit are excited to be working with a housing association in their search for a Finance Officer specialising in Rent Accounting to join their finance team on a full-time, temporary basis for 3 months. This is a remote role which plays a key part in ensuring the accurate delivery of rent-related financial information across the Group. The ideal candidate will be immediately available or available on short notice. Key Responsibilities Assist in the accurate preparation, analysis, and reporting of rent accounting information for the Group. Ensure all property and rent-related information is correctly recorded and maintained to support reliable performance reporting. Assist with the monthly and quarterly management accounts including forecasting and variance notes for the Group. Assist with the production of the rent debit reconciliation. Provide support to budget holders across the organisation. Provide finance support in the preparation and completion of external regulatory returns relating to rent and property stock. Work closely with internal teams to ensure consistency and accuracy across systems and reporting processes. Support organisational objectives by demonstrating and promoting the Group s values and behaviours in all aspects of your work. Liaise with internal and external auditors on relevant audit work. Assist in preparation of reports to the Group Executive Team and the Group Board and Committees. Person Specification: Has experience in rent accounting, housing finance, or a related field. Demonstrates strong analytical and data management skills. Has excellent attention to detail and the ability to work with complex financial information. Communicates clearly and works effectively with colleagues across multiple departments. Embraces organisational values and contributes positively to team culture. If you are a driven Finance Officer on the lookout for your next challenge, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

Information Governance Practitioner Location: South East Rate: 20 - 30 per hour (Interim/Umbrella) Working: Remote Working Our client, a Local Authority based in the South East, is seeking an Information Governance Practitioner to join their legal services team on a locum basis, for a minimum period of 3 months. This role is offered on a remote basis. Responsibilities of the Information Governance Practitioner: The successful Information Governance Practitioner will be working within a small, friendly and supportive legal services team, and will be responsible for dealing with matters to include; Subject Access Requests (Social care) Freedom of Information requests Experience required for the Information Governance Practitioner: Prior experience gained in dealing with Social Care Subject Access Requests, Freedom of Information requests, and GDPR management How to apply for the Information Governance Practitioner role: For more information or to apply for the Information Governance Practitioner role, please contact Jennifer McPhail in the Sellick Partnership Manchester office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Location: Remote globally Closing date for Sourcing: 31 December 2025 Contract status: Global post, full-time Start date: As soon as possible Contract duration: Permanent Remuneration: Competitive Salary Band: A1 We rebuild tropical fisheries with coastal communities Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar s remote coastal communities and is growing globally. Across a dozen countries, we re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. Summary job description As the Director of Programme Performance, you will be pivotal in leading a team responsible for the design, implementation, and management of monitoring, evaluation, and learning (MEL) systems. Your leadership will be critical in developing performance indicators and data pipelines that inform organisational and programmatic key results, guide data-driven decision-making, and deliver meaningful impact assessments. The Director of Programme Performance will ensure the effective development of culturally relevant, community-centric performance indicators and alignment with donor requirements. They will collaborate closely with the Data Science and Technical Knowledge teams to design and refine performance indicators, implement monitoring frameworks, and develop data flows that align with Blue Ventures strategic goals. This role also includes overseeing the integration of community feedback, fostering continuous learning, and ensuring that programmatic data informs adaptive management. The ideal candidate will be an experienced leader with a strong background in marine conservation, socioeconomics, and MEL systems and experience working with small-scale fishing communities in diverse geographical contexts. This role will report to the Chief Technical Officer.

Overview of the role: To support the Head of Development Management and Enforcement by leading on all planning enforcement functions. 3-6 Direct reports across enforcement team Responsibilities and Duties Support senior colleagues and Managers in the Planning Service with all day-to-day operations within the framework of delegated authority and operational guidelines. Supervise, mentor and/or direct assigned staff, and deputise for senior colleagues in staffing matters as required. Support the preparation and maintenance of Personal Development Plans, performance appraisals and reviews for all assigned staff. Annually review job descriptions and to ensure records are kept of all training and development undertaken by staff within the team. Mentoring other team members and deputising for the Lead Planning officers and Managers as required. Ensuring the highest levels of customer service. Support initiatives and all aspects of process improvement and systems review where needed. Take responsibility for personal development and continuous improvement to develop a thorough understanding of current issues, processes, legislation or systems. If you are interested in this role, please contact Josh Draycott on or (phone number removed) or with an updated CV. Referral Scheme If you are not interested in this role but know someone else who might be, don't forget that we offer up to 500 in vouchers if you refer a friend to us and we place them in the job.

Operations Manager - Housing Resident Support and Housing Management Location: Leeds & Bradford Salary: 33,699 per annum (depending on experience) Hours: Full-time, permanent Reports to: Chief Executive Officer (CEO) This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. About the Role We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities. Key Responsibilities Oversee all day-to-day operations across the charity in Leeds and Bradford. Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards. Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities. Develop and implement training and induction plans for all support team members. Oversee the delivery of high-quality housing and support services for refugees and asylum seekers , ensuring their care and support needs are assessed, met, and regularly reviewed. Manage maintenance systems, repairs, and contractor relationships to maintain high property standards. Lead on move-on support, helping residents transition to longer-term housing and independence. Support compliance with all safeguarding, health and safety, and housing management policies. Build and maintain strong relationships with partner organisations, landlords, and referral agencies. Deputise for the CEO when required and contribute to Board meetings and strategic planning. Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector. About You You'll be a strong leader with excellent organisational and communication skills, ideally with experience in housing, supported accommodation, or refugee/asylum services . You'll bring a compassionate, person-centred approach and the ability to balance operational demands with empathy and care. Essential skills and experience: Proven experience in operational or service management within housing, social care, or the voluntary sector. Strong knowledge of housing standards, health and safety , and compliance requirements. Experience managing teams, supervising staff, and coordinating volunteers. Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults . Excellent organisational, problem-solving, and communication skills. Ability to work collaboratively with external partners, contractors, and community organisations. Commitment to equality, diversity, and inclusion. Why Join Us? Make a real difference to the lives of people rebuilding their futures. Join a supportive, passionate team within a growing, values-driven charity. Opportunity to shape and develop operational practices and influence future service design. Regular training, supervision, and professional development opportunities