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Paraplanner
Ten2Two Ltd Hertford, Hertfordshire
Paraplanner / Financial Advisor Looking to bring your financial planning expertise to a flexible role where you can make a real impact? This is a fantastic opportunity to join a small, values-led wealth management business that prides itself on personal service, integrity, and long-term client relationships click apply for full job details
Dec 11, 2025
Full time
Paraplanner / Financial Advisor Looking to bring your financial planning expertise to a flexible role where you can make a real impact? This is a fantastic opportunity to join a small, values-led wealth management business that prides itself on personal service, integrity, and long-term client relationships click apply for full job details
Kemp Recruitment Ltd
Parts Advisor
Kemp Recruitment Ltd Sevenoaks, Kent
Parts Advisor Salary: 28,000- 30,000 Type: Full-Time & Permanent My client, is looking to hire an experienced Parts Advisor to join their depot. This full-time position offers consistency, structure, and a supportive working environment. What you'll be doing in your new Parts Advisor role: Managing the receipt and dispatch of parts for engineers and customers Communicating with manufacturers to place and follow up on orders Providing technical support for parts-related queries Maintaining inventory accuracy and assisting with stock checks Coordinating parts supply for scheduled service work The successful Parts Advisor will have: Experience in an engineering or automotive parts environment Mechanical awareness and parts identification skills Confidence using computerised stock and ordering systems Strong communication skills and attention to detail Benefits you can expect in your new Parts Advisor role: A permanent position within a national service network Training on internal systems and product lines Defined progression paths and support from an established team Call Natalie at Kemp Recruitment on (phone number removed) or apply now.
Dec 11, 2025
Full time
Parts Advisor Salary: 28,000- 30,000 Type: Full-Time & Permanent My client, is looking to hire an experienced Parts Advisor to join their depot. This full-time position offers consistency, structure, and a supportive working environment. What you'll be doing in your new Parts Advisor role: Managing the receipt and dispatch of parts for engineers and customers Communicating with manufacturers to place and follow up on orders Providing technical support for parts-related queries Maintaining inventory accuracy and assisting with stock checks Coordinating parts supply for scheduled service work The successful Parts Advisor will have: Experience in an engineering or automotive parts environment Mechanical awareness and parts identification skills Confidence using computerised stock and ordering systems Strong communication skills and attention to detail Benefits you can expect in your new Parts Advisor role: A permanent position within a national service network Training on internal systems and product lines Defined progression paths and support from an established team Call Natalie at Kemp Recruitment on (phone number removed) or apply now.
Red Recruitment
Customer Service Advisor
Red Recruitment
Do you have previous telephone handling or customer service experience? Are you looking for temporary work? Red Recruitment is recruiting Customer Service Advisors on behalf of our client who are one of the UK's largest, most-trusted, vet-run suppliers of veterinary medication and animal products licensed in the UK. This position is temporary and the hourly rate is 12.33 per hour. In order to be considered for this position, you must hold a full UK driving licence, have your own vehicle and be happy working in a pet friendly office. Benefits, Culture and Package for a Customer Service Advisor: Salary: 12.33 per hour Hours: Monday - Friday, 8.45am - 5pm Contract Type: Temporary Start date: ASAP Location: Keynsham Full training is provided Free parking Dogs in the office Regular social events Key Responsibilities of a Customer Service Advisor: Dealing with inbound calls from customers and assisting them with their order enquiries and general questions Helping customers who are chasing their prescriptions Responding to email enquiries Liaising with company suppliers to arrange collections, deliveries, item repairs and more Communicating with delivery drivers and vets regularly to chase prescriptions and deliveries Key Skills and Experience of a Customer Service Advisor: Full UK Driving Licence Experience working in a customer service environment (contact centre, receptionist or call handler) Confident and friendly telephone manner, with the ability to adjust your tone when dealing with elderly customers Ability to work as part of a team with a good work ethic Ability to build and maintain customer relationships If you have the relevant skills and experience required and are interested in this position, please apply now! Red Recruitment (Business)
Dec 11, 2025
Seasonal
Do you have previous telephone handling or customer service experience? Are you looking for temporary work? Red Recruitment is recruiting Customer Service Advisors on behalf of our client who are one of the UK's largest, most-trusted, vet-run suppliers of veterinary medication and animal products licensed in the UK. This position is temporary and the hourly rate is 12.33 per hour. In order to be considered for this position, you must hold a full UK driving licence, have your own vehicle and be happy working in a pet friendly office. Benefits, Culture and Package for a Customer Service Advisor: Salary: 12.33 per hour Hours: Monday - Friday, 8.45am - 5pm Contract Type: Temporary Start date: ASAP Location: Keynsham Full training is provided Free parking Dogs in the office Regular social events Key Responsibilities of a Customer Service Advisor: Dealing with inbound calls from customers and assisting them with their order enquiries and general questions Helping customers who are chasing their prescriptions Responding to email enquiries Liaising with company suppliers to arrange collections, deliveries, item repairs and more Communicating with delivery drivers and vets regularly to chase prescriptions and deliveries Key Skills and Experience of a Customer Service Advisor: Full UK Driving Licence Experience working in a customer service environment (contact centre, receptionist or call handler) Confident and friendly telephone manner, with the ability to adjust your tone when dealing with elderly customers Ability to work as part of a team with a good work ethic Ability to build and maintain customer relationships If you have the relevant skills and experience required and are interested in this position, please apply now! Red Recruitment (Business)
Venatu Consulting Ltd
Complaint Handler
Venatu Consulting Ltd Barton-upon-humber, Lincolnshire
We are currently looking for experienced complaints handlers to join our client in Barton-upon-Humber. Resolutions Advisor Barton-upon-Humber £26,156 per annum + £750 quarterly bonus (dependent on targets) Monday to Friday 8:55am to 5:30pm (40 hours per week) Permanent Start date: January 2026 Our client is looking for Complaint Handlers to join their growing team. Taking ownership of a portfolio of complaints and compensation claims, the Complaint Handler will be investigating, resolving and responding to all issues raised by customers and third parties. You will receive a fantastic benefits package including: Access to health & discount platform after 1 year of service Individual training EE discount Staff Discount (after 1 year service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of the Month awards As a Complaint Handler, you will be required to: Owning and proactively resolving customer and third-party complaints and compensation claims Looking after 35 to 45 customers at one time Following company policies Ensuring fair treatment of customers at all times Completing thorough and objective investigations Assisting stores with related queries or concerns What we require from the Complaint Handler Excellent communication skills Previous Complaints and Resolution experience Knowledge of ADR and Section 75 Ability to take ownership of customer queries and maintain confidentiality Excellent IT Literacy Flexibility with working hours and overtime, including weekends and evenings when required If this sounds like your next role, then we want to hear from you! If calling the office, please ask for Jessica Patterson At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy
Dec 11, 2025
Full time
We are currently looking for experienced complaints handlers to join our client in Barton-upon-Humber. Resolutions Advisor Barton-upon-Humber £26,156 per annum + £750 quarterly bonus (dependent on targets) Monday to Friday 8:55am to 5:30pm (40 hours per week) Permanent Start date: January 2026 Our client is looking for Complaint Handlers to join their growing team. Taking ownership of a portfolio of complaints and compensation claims, the Complaint Handler will be investigating, resolving and responding to all issues raised by customers and third parties. You will receive a fantastic benefits package including: Access to health & discount platform after 1 year of service Individual training EE discount Staff Discount (after 1 year service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of the Month awards As a Complaint Handler, you will be required to: Owning and proactively resolving customer and third-party complaints and compensation claims Looking after 35 to 45 customers at one time Following company policies Ensuring fair treatment of customers at all times Completing thorough and objective investigations Assisting stores with related queries or concerns What we require from the Complaint Handler Excellent communication skills Previous Complaints and Resolution experience Knowledge of ADR and Section 75 Ability to take ownership of customer queries and maintain confidentiality Excellent IT Literacy Flexibility with working hours and overtime, including weekends and evenings when required If this sounds like your next role, then we want to hear from you! If calling the office, please ask for Jessica Patterson At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy
Acorn by Synergie
Mortgage Advisor
Acorn by Synergie City, Swindon
Mortgage Advisor - Near Swindon Near Swindon 34,177 basic salary Up to 80,000 OTE with bonuses Full time Hybrid working - 2 days from home, 3 days office based Introduction A fantastic opportunity has arisen for a Mortgage Advisor to develop their career in mortgage broking. Our client is looking for an Advisor to join their well-established, busy residential and commercial team. The ideal candidate will be confident, ambitious, and possess a mature personality. This role offers the opportunity to work with a dynamic, client-focused team, helping customers achieve their home ownership and financial goals. Key Duties Provide advice tailored to clients' specific needs and circumstances. Assess clients' financial situations and recommend suitable mortgage products from a comprehensive panel of lenders. Stay up-to-date with market trends, lender criteria, and regulatory changes. Build and maintain strong relationships with clients, ensuring excellent customer service and repeat business. Ensure compliance with Financial Conduct Authority regulations and company policies. Liaise with lenders, solicitors, and other third parties to facilitate legal completion. Qualifications and Experience CeMAP (Certificate in Mortgage Advice and Practice) qualified. Competent Advisor Status (CAS). Skills and Attributes Strong interpersonal and communication skills. High level of attention to detail and accuracy. Ability to manage time effectively and achieve good outcomes. Confidence in handling client queries and offering clear, concise advice. Proficient in IT, including CRM systems and Microsoft Office. Driving licence essential. What We Offer Up to 25 days holiday plus UK bank holidays. Opportunities for career progression within the commercial and development sector. Competitive salary and quarterly bonuses: OTE 80,000+. Continuous professional development. Supportive and collaborative team environment. Administrator support. Pension scheme. Hybrid working arrangement: 2 days from home, 3 days office based. Monday to Friday. Free parking. Interested? Apply now to join a professional and growing mortgage broking team. Acorn by Synergie acts as an employment agency for permanent recruitment.
Dec 11, 2025
Full time
Mortgage Advisor - Near Swindon Near Swindon 34,177 basic salary Up to 80,000 OTE with bonuses Full time Hybrid working - 2 days from home, 3 days office based Introduction A fantastic opportunity has arisen for a Mortgage Advisor to develop their career in mortgage broking. Our client is looking for an Advisor to join their well-established, busy residential and commercial team. The ideal candidate will be confident, ambitious, and possess a mature personality. This role offers the opportunity to work with a dynamic, client-focused team, helping customers achieve their home ownership and financial goals. Key Duties Provide advice tailored to clients' specific needs and circumstances. Assess clients' financial situations and recommend suitable mortgage products from a comprehensive panel of lenders. Stay up-to-date with market trends, lender criteria, and regulatory changes. Build and maintain strong relationships with clients, ensuring excellent customer service and repeat business. Ensure compliance with Financial Conduct Authority regulations and company policies. Liaise with lenders, solicitors, and other third parties to facilitate legal completion. Qualifications and Experience CeMAP (Certificate in Mortgage Advice and Practice) qualified. Competent Advisor Status (CAS). Skills and Attributes Strong interpersonal and communication skills. High level of attention to detail and accuracy. Ability to manage time effectively and achieve good outcomes. Confidence in handling client queries and offering clear, concise advice. Proficient in IT, including CRM systems and Microsoft Office. Driving licence essential. What We Offer Up to 25 days holiday plus UK bank holidays. Opportunities for career progression within the commercial and development sector. Competitive salary and quarterly bonuses: OTE 80,000+. Continuous professional development. Supportive and collaborative team environment. Administrator support. Pension scheme. Hybrid working arrangement: 2 days from home, 3 days office based. Monday to Friday. Free parking. Interested? Apply now to join a professional and growing mortgage broking team. Acorn by Synergie acts as an employment agency for permanent recruitment.
Spire Healthcare
Customer Service Advisor
Spire Healthcare Hutton, Essex
Part Time Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Part Time - 15 hours per week Permanent Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple exciting opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Part Time basis to cover Monday to Friday 4pm-7pm (plus occasional Saturdays as required). This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that's fast-paced, rewarding, and people-focused. What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Working Hours: 15 hours per week to cover 4pm - 7pm Monday to Friday, there may be the occasional Saturday morning when required. Contract Type: Permanent, Part time Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Dec 11, 2025
Full time
Part Time Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Part Time - 15 hours per week Permanent Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple exciting opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Part Time basis to cover Monday to Friday 4pm-7pm (plus occasional Saturdays as required). This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that's fast-paced, rewarding, and people-focused. What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Working Hours: 15 hours per week to cover 4pm - 7pm Monday to Friday, there may be the occasional Saturday morning when required. Contract Type: Permanent, Part time Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Kings Permanent Recruitment Ltd
Block Property Management Assistant
Kings Permanent Recruitment Ltd Grays, Essex
Block Property Management Assistant This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Block Property Management Assistant The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Block Property Management Assistant Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Block Property Management Assistant This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Block Property Management Assistant Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Dec 11, 2025
Full time
Block Property Management Assistant This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Block Property Management Assistant The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Block Property Management Assistant Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Block Property Management Assistant This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Block Property Management Assistant Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Hawk 3 Talent Solutions
Customer Service Advisor
Hawk 3 Talent Solutions Chilton Trinity, Somerset
Customer Care Advisor Bridgwater Working Hours: 37.5 hours (between 8am and 5pm) Full-time in-office until probation passed, then Hybrid (3 days in the office in Bridgwater, 2 days from home) flexibility required depending on business needs Permanent Salary: £25,000 per annum Role Overview: We are seeking a proactive and detail-oriented Customer Care Advisor (Contracts) to join our client's team. This role is essential in ensuring the smooth management and delivery of customer orders for a leading bathroom products company operating across the Retail and Specification sectors in the UK and Ireland. The ideal candidate will have a professional attitude, excellent communication skills, and a customer-first approach to help drive customer satisfaction and support the company s growth objectives. Key Responsibilities: Customer Interaction: Respond to customer inquiries across all communication channels (phone, email, social media) in a professional, timely, and friendly manner. Order Management: Handle the full order lifecycle, including stock availability, order placement, tracking, liaising with couriers, and communicating any delays or issues. Quotation & Pricing: Process quotes and ensure accuracy in pricing, applying discounts, campaigns, and promotions, and managing outstanding projects. Complaint Handling: Manage customer complaints professionally and work towards resolving issues efficiently, ensuring customer satisfaction. Product Knowledge: Develop a strong understanding of the product range to provide knowledgeable support to customers. Compliance: Stay updated with product regulations, legal requirements, and company procedures (including terms, returns, warranties) to ensure the correct products are offered. Internal Collaboration: Work closely with the Sales, Supply Chain, and External Sales teams to resolve blockers and support overall business goals. Customer Support: Provide timely and effective support to External Sales teams and Key Accounts, keeping customers updated on project progress and delivery timelines. Continuous Improvement: Identify opportunities to improve service delivery and provide feedback for potential challenges, helping to refine processes. Administrative Tasks: Maintain accurate records, ensure good housekeeping of quotations and project data, and adhere to department SLAs. Skills and Experience: Excellent verbal and written communication skills A friendly, professional, and polite approach when dealing with customers Strong attention to detail and organisational skills Ability to manage multiple tasks and prioritise effectively Problem-solving mindset with a keen eye for continuous improvements Competence with Microsoft Office and ERP systems Previous experience in a customer service role Ability to work both independently and as part of a team Strong rapport-building skills over phone, email, and chat Flexibility and adaptability to changing demands Positive, can-do attitude, with the drive to meet targets and deliver results Self-motivated and capable of managing workloads efficiently If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 18.12.2025 - Please note this could change subject to suitable applications Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Dec 11, 2025
Full time
Customer Care Advisor Bridgwater Working Hours: 37.5 hours (between 8am and 5pm) Full-time in-office until probation passed, then Hybrid (3 days in the office in Bridgwater, 2 days from home) flexibility required depending on business needs Permanent Salary: £25,000 per annum Role Overview: We are seeking a proactive and detail-oriented Customer Care Advisor (Contracts) to join our client's team. This role is essential in ensuring the smooth management and delivery of customer orders for a leading bathroom products company operating across the Retail and Specification sectors in the UK and Ireland. The ideal candidate will have a professional attitude, excellent communication skills, and a customer-first approach to help drive customer satisfaction and support the company s growth objectives. Key Responsibilities: Customer Interaction: Respond to customer inquiries across all communication channels (phone, email, social media) in a professional, timely, and friendly manner. Order Management: Handle the full order lifecycle, including stock availability, order placement, tracking, liaising with couriers, and communicating any delays or issues. Quotation & Pricing: Process quotes and ensure accuracy in pricing, applying discounts, campaigns, and promotions, and managing outstanding projects. Complaint Handling: Manage customer complaints professionally and work towards resolving issues efficiently, ensuring customer satisfaction. Product Knowledge: Develop a strong understanding of the product range to provide knowledgeable support to customers. Compliance: Stay updated with product regulations, legal requirements, and company procedures (including terms, returns, warranties) to ensure the correct products are offered. Internal Collaboration: Work closely with the Sales, Supply Chain, and External Sales teams to resolve blockers and support overall business goals. Customer Support: Provide timely and effective support to External Sales teams and Key Accounts, keeping customers updated on project progress and delivery timelines. Continuous Improvement: Identify opportunities to improve service delivery and provide feedback for potential challenges, helping to refine processes. Administrative Tasks: Maintain accurate records, ensure good housekeeping of quotations and project data, and adhere to department SLAs. Skills and Experience: Excellent verbal and written communication skills A friendly, professional, and polite approach when dealing with customers Strong attention to detail and organisational skills Ability to manage multiple tasks and prioritise effectively Problem-solving mindset with a keen eye for continuous improvements Competence with Microsoft Office and ERP systems Previous experience in a customer service role Ability to work both independently and as part of a team Strong rapport-building skills over phone, email, and chat Flexibility and adaptability to changing demands Positive, can-do attitude, with the drive to meet targets and deliver results Self-motivated and capable of managing workloads efficiently If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 18.12.2025 - Please note this could change subject to suitable applications Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Kings Permanent Recruitment Ltd
Block Manager
Kings Permanent Recruitment Ltd Basildon, Essex
Block Manager Basic salary £30,000 to £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. We are seeking a proactive and organised Block Manager with 1 to 2 years experience in Residential Block Management to join our team. The successful candidate will be responsible for managing a portfolio of residential blocks, ensuring the highest standards of maintenance, compliance, and customer service are upheld. A full driving licence and own vehicle are essential, as this role involves regular site visits and attendance at meetings across various locations. Block Manager Act as the primary point of contact for freeholders, leaseholders, and residents, providing professional advice and support on all block management matters. Manage and coordinate maintenance and repair works, liaising with contractors and the in-house maintenance team to obtain quotes, issue work orders, and ensure works are completed to a high standard and within budget. Oversee planned and reactive maintenance, ensuring all works are completed in a timely and cost-effective manner. Conduct regular block inspections to identify maintenance requirements, health and safety risks, and compliance issues, and produce detailed inspection reports. Manage service charge budgets for each block, including setting annual budgets, monitoring expenditure, and ensuring all costs are properly allocated and recoverable. Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations. Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects, ensuring statutory compliance and effective communication with all stakeholders. Liaise with surveyors, contractors, and consultants as required for major works, ensuring projects are delivered on time, within scope, and to specification. Ensure all properties within your portfolio comply with current health and safety, fire safety, and other statutory regulations. Maintain accurate records and documentation, including contracts, insurance policies, inspection reports, and communication logs. Manage supplier and contractor relationships, ensuring high standards of service, value for money, and adherence to company policies. Assist with AGMs, EGMs, and residents meetings, including the preparation of agendas, minutes, and follow-up on agreed actions. Handle insurance claims and liaise with brokers and loss adjusters where necessary. Oversee parking management, including permit allocation and resolution of related queries. Proactively identify and escalate risks, disputes, or complex issues to your Line Manager in a timely manner. Provide exceptional customer service to clients and residents, maintaining the company s reputation for professionalism and responsiveness. Block Manager Minimum of 1 to 2 years experience in Residential Block Management. Strong understanding of relevant legislation including health and safety and leasehold compliance. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks effectively and work both independently and as part of a team. Proficient in Microsoft Office and property management software. Full driving licence and access to own car (essential). Block Manager Highly organised and detail oriented. Proactive problem-solver with a practical approach. Strong commitment to providing exceptional client service. Professional, approachable, and a strong team player. Block Manager Basic salary £30,000 - £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Dec 11, 2025
Full time
Block Manager Basic salary £30,000 to £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. We are seeking a proactive and organised Block Manager with 1 to 2 years experience in Residential Block Management to join our team. The successful candidate will be responsible for managing a portfolio of residential blocks, ensuring the highest standards of maintenance, compliance, and customer service are upheld. A full driving licence and own vehicle are essential, as this role involves regular site visits and attendance at meetings across various locations. Block Manager Act as the primary point of contact for freeholders, leaseholders, and residents, providing professional advice and support on all block management matters. Manage and coordinate maintenance and repair works, liaising with contractors and the in-house maintenance team to obtain quotes, issue work orders, and ensure works are completed to a high standard and within budget. Oversee planned and reactive maintenance, ensuring all works are completed in a timely and cost-effective manner. Conduct regular block inspections to identify maintenance requirements, health and safety risks, and compliance issues, and produce detailed inspection reports. Manage service charge budgets for each block, including setting annual budgets, monitoring expenditure, and ensuring all costs are properly allocated and recoverable. Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations. Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects, ensuring statutory compliance and effective communication with all stakeholders. Liaise with surveyors, contractors, and consultants as required for major works, ensuring projects are delivered on time, within scope, and to specification. Ensure all properties within your portfolio comply with current health and safety, fire safety, and other statutory regulations. Maintain accurate records and documentation, including contracts, insurance policies, inspection reports, and communication logs. Manage supplier and contractor relationships, ensuring high standards of service, value for money, and adherence to company policies. Assist with AGMs, EGMs, and residents meetings, including the preparation of agendas, minutes, and follow-up on agreed actions. Handle insurance claims and liaise with brokers and loss adjusters where necessary. Oversee parking management, including permit allocation and resolution of related queries. Proactively identify and escalate risks, disputes, or complex issues to your Line Manager in a timely manner. Provide exceptional customer service to clients and residents, maintaining the company s reputation for professionalism and responsiveness. Block Manager Minimum of 1 to 2 years experience in Residential Block Management. Strong understanding of relevant legislation including health and safety and leasehold compliance. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks effectively and work both independently and as part of a team. Proficient in Microsoft Office and property management software. Full driving licence and access to own car (essential). Block Manager Highly organised and detail oriented. Proactive problem-solver with a practical approach. Strong commitment to providing exceptional client service. Professional, approachable, and a strong team player. Block Manager Basic salary £30,000 - £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Service Care Solutions
Paraplanner
Service Care Solutions Cheltenham, Gloucestershire
Paraplanner Location: Gloucestershire Contract: Permanent Salary: 40,000 - 60,000 per annum Start Date: Flexible Contact: (url removed) Job Description Service Care Solutions are currently recruiting on behalf of an established Financial Advisory firm in Gloucestershire for a Paraplanner to join the team on a permanent basis. The postholder will provide various support functions for the Wealth Managers and Financial Advisors. The postholder will play a key role in preparing high-quality client reports, conducting technical research, and ensuring all recommendations are accurate, compliant, and aligned with client objectives. Candidate Criteria Previous experience of working within a Paraplanning role, ideally within a similar size IFA firm. Experience of supporting Financial Advisors and preparing the correct documentation for clients Strong IT skills, including experience with financial planning software Excellent report writing skills and attention to detail If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a 250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive 250 for the referral once their probationary period has been completed.
Dec 11, 2025
Full time
Paraplanner Location: Gloucestershire Contract: Permanent Salary: 40,000 - 60,000 per annum Start Date: Flexible Contact: (url removed) Job Description Service Care Solutions are currently recruiting on behalf of an established Financial Advisory firm in Gloucestershire for a Paraplanner to join the team on a permanent basis. The postholder will provide various support functions for the Wealth Managers and Financial Advisors. The postholder will play a key role in preparing high-quality client reports, conducting technical research, and ensuring all recommendations are accurate, compliant, and aligned with client objectives. Candidate Criteria Previous experience of working within a Paraplanning role, ideally within a similar size IFA firm. Experience of supporting Financial Advisors and preparing the correct documentation for clients Strong IT skills, including experience with financial planning software Excellent report writing skills and attention to detail If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a 250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive 250 for the referral once their probationary period has been completed.
Chief Accountant - Bexley - Interims
Akhirah Ltd Barnehurst, Kent
Job Title: Chief Accountant Team: Finance & Technical Accounting Management Group: Finance and Corporate Services Reports to: Deputy Director of Finance and Property Responsible for: This role has overall responsibility for managing staff up to 10 FTE Main purpose of the job: To manage the production of the Council's Single entity and Group accounts. To be the primary expert on financial accounting regulations and be the primary advisor on this subject matter to the Council' s statutory section 151 Officer. To hold the day-to-day responsibility for the Council's system of financial controls, ensuring that all key reconciliations are produced monthly, quarterly or yearly depending on their importance and the regularity. To regularly liaise and manage relationships with the External Auditors at a senior level. To manage the end of year capital and asset accounting processes. To manage the financial accounting function and present to directors and councillors on the matter, where appropriate. To ensure that the team provide specialist financial accounting advice to budget holders and officers in other parts of Finance to support decision-making and financial modelling of major business cases. To manage the completion of VAT returns and corporate advice on VAT issues To have overarching responsibility for the Balance Sheet. To manage system improvements in the Council's core financial systems and improve reporting capabilities, as the day-to-day system owner. CCAB qualification required. This is a hybrid role and the post holder will be required to come to the office once per week plus attendance at evening meetings as required.
Dec 11, 2025
Contractor
Job Title: Chief Accountant Team: Finance & Technical Accounting Management Group: Finance and Corporate Services Reports to: Deputy Director of Finance and Property Responsible for: This role has overall responsibility for managing staff up to 10 FTE Main purpose of the job: To manage the production of the Council's Single entity and Group accounts. To be the primary expert on financial accounting regulations and be the primary advisor on this subject matter to the Council' s statutory section 151 Officer. To hold the day-to-day responsibility for the Council's system of financial controls, ensuring that all key reconciliations are produced monthly, quarterly or yearly depending on their importance and the regularity. To regularly liaise and manage relationships with the External Auditors at a senior level. To manage the end of year capital and asset accounting processes. To manage the financial accounting function and present to directors and councillors on the matter, where appropriate. To ensure that the team provide specialist financial accounting advice to budget holders and officers in other parts of Finance to support decision-making and financial modelling of major business cases. To manage the completion of VAT returns and corporate advice on VAT issues To have overarching responsibility for the Balance Sheet. To manage system improvements in the Council's core financial systems and improve reporting capabilities, as the day-to-day system owner. CCAB qualification required. This is a hybrid role and the post holder will be required to come to the office once per week plus attendance at evening meetings as required.
SF Recruitment
Head of Finance
SF Recruitment
Job Title: Head of Commercial Finance Location: Warwickshire Reports to: CFO Job Purpose The Head of Commercial Finance will lead the Commercial Finance and FP&A functions, driving performance through financial insight, strategic analysis, and strong business partnering. Acting as a trusted advisor to the Executive and Senior Leadership Teams, the role ensures delivery of sustainable growth, profit improvement, and operational efficiency in a fast-paced, evolving environment. Role Responsibilities Strategic & Commercial Leadership: Partner with the CFO and Executive Team to shape and deliver strategic plans through data-driven financial insight. Translate commercial and operational performance into clear financial outcomes and recommended actions. Lead all budgeting, forecasting, and long-term planning cycles. Support evaluation of new initiatives, pricing, investment cases, and ROI analysis. Challenge and influence senior stakeholders to drive profitable growth and margin improvement. Financial Planning, Analysis & Performance Management: Own the end-to-end FP&A process, producing timely and insightful reporting, variance analysis, and performance reviews. Drive understanding of business performance through KPIs, dashboards, and operational metrics. Oversee commercial performance across product lines, customer segments, and key accounts. Build forecasting and scenario models to support strategic planning and risk management. Work closely with operational and commercial teams to identify efficiencies, revenue opportunities, and process improvements. Business Partnering: Act as the primary finance partner for Operations, Sales, Marketing, Procurement, and other functions. Provide robust commercial challenge to ensure decisions are grounded in sound financial rationale. Support negotiations, supplier evaluations, and customer propositions with strong financial input. Present insights clearly and confidently to the Executive Team and investors. Governance, Risk & Control: Maintain strong financial governance across commercial activity. Ensure risks are identified, quantified, and mitigated. Support board reporting, investor updates, and audit requirements. Leadership & Team Development: Lead and develop a high-performing team of Finance Business Partners and Analysts. Foster a culture of curiosity, commercial thinking, and continuous improvement. Build strong cross-functional relationships to position finance as a proactive and valued partner. Key relationships: CFO, CEO, Executive Team, Senior Leadership Team, and functional heads. External interactions: investors, auditors, suppliers, and key customers (as required). Person Specification: Qualifications & Experience ACA / ACCA / CIMA qualified. Proven leadership experience within commercial finance or FP&A. Strong track record of influencing senior leadership and delivering demonstrable performance improvement. Extensive experience in financial modelling, pricing, forecasting, and investment appraisal. Experience within investor-backed environments preferred. Strong systems capability and advanced Excel modelling skills. Skills & Attributes: High commercial acumen with the ability to turn data into meaningful insight. Strategic thinker able to influence and challenge effectively at all levels. Excellent communication and presentation skills. Hands-on, proactive, and comfortable operating in a fast-paced environment. Strong analytical capability, attention to detail, and accuracy. If this sounds like the role for you, please apply immediately.
Dec 11, 2025
Full time
Job Title: Head of Commercial Finance Location: Warwickshire Reports to: CFO Job Purpose The Head of Commercial Finance will lead the Commercial Finance and FP&A functions, driving performance through financial insight, strategic analysis, and strong business partnering. Acting as a trusted advisor to the Executive and Senior Leadership Teams, the role ensures delivery of sustainable growth, profit improvement, and operational efficiency in a fast-paced, evolving environment. Role Responsibilities Strategic & Commercial Leadership: Partner with the CFO and Executive Team to shape and deliver strategic plans through data-driven financial insight. Translate commercial and operational performance into clear financial outcomes and recommended actions. Lead all budgeting, forecasting, and long-term planning cycles. Support evaluation of new initiatives, pricing, investment cases, and ROI analysis. Challenge and influence senior stakeholders to drive profitable growth and margin improvement. Financial Planning, Analysis & Performance Management: Own the end-to-end FP&A process, producing timely and insightful reporting, variance analysis, and performance reviews. Drive understanding of business performance through KPIs, dashboards, and operational metrics. Oversee commercial performance across product lines, customer segments, and key accounts. Build forecasting and scenario models to support strategic planning and risk management. Work closely with operational and commercial teams to identify efficiencies, revenue opportunities, and process improvements. Business Partnering: Act as the primary finance partner for Operations, Sales, Marketing, Procurement, and other functions. Provide robust commercial challenge to ensure decisions are grounded in sound financial rationale. Support negotiations, supplier evaluations, and customer propositions with strong financial input. Present insights clearly and confidently to the Executive Team and investors. Governance, Risk & Control: Maintain strong financial governance across commercial activity. Ensure risks are identified, quantified, and mitigated. Support board reporting, investor updates, and audit requirements. Leadership & Team Development: Lead and develop a high-performing team of Finance Business Partners and Analysts. Foster a culture of curiosity, commercial thinking, and continuous improvement. Build strong cross-functional relationships to position finance as a proactive and valued partner. Key relationships: CFO, CEO, Executive Team, Senior Leadership Team, and functional heads. External interactions: investors, auditors, suppliers, and key customers (as required). Person Specification: Qualifications & Experience ACA / ACCA / CIMA qualified. Proven leadership experience within commercial finance or FP&A. Strong track record of influencing senior leadership and delivering demonstrable performance improvement. Extensive experience in financial modelling, pricing, forecasting, and investment appraisal. Experience within investor-backed environments preferred. Strong systems capability and advanced Excel modelling skills. Skills & Attributes: High commercial acumen with the ability to turn data into meaningful insight. Strategic thinker able to influence and challenge effectively at all levels. Excellent communication and presentation skills. Hands-on, proactive, and comfortable operating in a fast-paced environment. Strong analytical capability, attention to detail, and accuracy. If this sounds like the role for you, please apply immediately.
The Cinnamon Care Collection
Home Admissions Advisor
The Cinnamon Care Collection
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Dec 11, 2025
Full time
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
CMA Recruitment Group
Payroll Manager
CMA Recruitment Group
CMA is recruiting for an exciting opportunity to join a successful and rapidly growing Christchurch, Dorset based business. They require a Payroll Manager to join an existing finance department working in a standalone payroll position. Paying a salary range of £34,000 to £40,000 per annum, additional benefits including company discounts and the opportunity to work for a luxury business. Our client has modern and centrally based offices and a fast paced and dynamic finance function. What will the payroll Manager role involve? The Payroll Manager will be overseeing Group payroll and commercial entity multi-site payrolls on a monthly basis End to end payroll query resolution over the phone and by email, main point of contact within the business Month and year end payroll reporting for senior management Payroll year end processes such as P11D s and P60 s Employee holiday, maternity/paternity and absence calculations, internal advisor on any payroll legislation Suitable Candidate for the payroll manager vacancy: End to end payroll processing knowledge and experience using multiple payroll systems Multi site payroll experience is highly beneficial, ability to meet strict deadlines Desire to work in a close knit payroll team and enjoy a team dynamic Ideally suited to a candidate looking to utilise an existing payroll skillset and become a senior team member Additional benefits and information for the role of Payroll Manager: Excellent benefits, salary and holiday entitlement Centrally based offices near all transport links The Payroll Advisor will have the opportunity to join a leading local business Hybrid working available once settled in the role CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Dec 11, 2025
Full time
CMA is recruiting for an exciting opportunity to join a successful and rapidly growing Christchurch, Dorset based business. They require a Payroll Manager to join an existing finance department working in a standalone payroll position. Paying a salary range of £34,000 to £40,000 per annum, additional benefits including company discounts and the opportunity to work for a luxury business. Our client has modern and centrally based offices and a fast paced and dynamic finance function. What will the payroll Manager role involve? The Payroll Manager will be overseeing Group payroll and commercial entity multi-site payrolls on a monthly basis End to end payroll query resolution over the phone and by email, main point of contact within the business Month and year end payroll reporting for senior management Payroll year end processes such as P11D s and P60 s Employee holiday, maternity/paternity and absence calculations, internal advisor on any payroll legislation Suitable Candidate for the payroll manager vacancy: End to end payroll processing knowledge and experience using multiple payroll systems Multi site payroll experience is highly beneficial, ability to meet strict deadlines Desire to work in a close knit payroll team and enjoy a team dynamic Ideally suited to a candidate looking to utilise an existing payroll skillset and become a senior team member Additional benefits and information for the role of Payroll Manager: Excellent benefits, salary and holiday entitlement Centrally based offices near all transport links The Payroll Advisor will have the opportunity to join a leading local business Hybrid working available once settled in the role CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Adecco
Lead Solution Architect - Wembley
Adecco Wembley, Middlesex
Lead Solution Architect - Enterprise & Cloud Integration Location: London - 5 days on-site Salary: 78,000 - 87,000 per annum Type: Permanent My client is looking to recruit an accomplished Lead Solution Architect to drive a pivotal transformation in their technology organisation. This is a strategic and highly influential role, where you will define the architectural vision, enable product teams, and bridge modern cloud-native platforms with core enterprise systems The Role: As Lead Solution Architect, you will shape the organisation's technical strategy, mentor architects and engineers, and influence decision-making across technology and business domains. You will lead the transition from a technology stack-oriented delivery model to a product-centric, outcome-driven architecture, ensuring scalability, resilience, and alignment with business objectives. Key Responsibilities: Define and drive the enterprise-wide architecture strategy supporting the transition from stack-centric IT to product-led, outcome-focused delivery. Establish an architectural vision aligned with commercial objectives, customer experience goals, and operational scalability. Design and govern integration patterns between modern cloud platforms, distributed retail/wholesale sites. Champion modernisation of Legacy environments, enabling core enterprise capabilities (pricing, inventory, fulfilment) to be consumed via APIs and event-driven interfaces. Act as a trusted advisor to senior technology and business leaders, shaping product strategy through architecture. Define and embed architecture principles, standards, and guardrails to support autonomous product teams. Lead initiatives to transition delivery teams to product-aligned operating models, creating scalable architectural patterns and platforms that accelerate delivery. Ensure non-functional requirements-including security, observability, resilience, and performance-are Embedded in product and platform design. Oversee architectural governance in a way that enables delivery rather than constrains it. Mentor and coach solution architects and senior engineers, raising the overall architectural maturity. Play a leading role in architecture forums, communities of practice, and design reviews. Candidate Profile: Extensive experience as a Lead Solution Architect, Principal Architect, or similar senior architecture leadership role. Proven track record of driving architectural transformation, ideally moving from stack- or project-centric models to product- and outcome-driven architectures. Deep expertise in enterprise integration and hybrid architecture. Strong understanding of modern architectural paradigms: domain-driven design, event-driven architecture, microservices, API-first. Experience shaping and scaling architectures on Azure AND AWS. Exceptional communication and influencing skills with C-level, business stakeholders, and engineering teams. Strong leadership experience guiding teams through large-scale technical and organisational change. Exposure to platform engineering, DevOps, or data architecture.
Dec 11, 2025
Full time
Lead Solution Architect - Enterprise & Cloud Integration Location: London - 5 days on-site Salary: 78,000 - 87,000 per annum Type: Permanent My client is looking to recruit an accomplished Lead Solution Architect to drive a pivotal transformation in their technology organisation. This is a strategic and highly influential role, where you will define the architectural vision, enable product teams, and bridge modern cloud-native platforms with core enterprise systems The Role: As Lead Solution Architect, you will shape the organisation's technical strategy, mentor architects and engineers, and influence decision-making across technology and business domains. You will lead the transition from a technology stack-oriented delivery model to a product-centric, outcome-driven architecture, ensuring scalability, resilience, and alignment with business objectives. Key Responsibilities: Define and drive the enterprise-wide architecture strategy supporting the transition from stack-centric IT to product-led, outcome-focused delivery. Establish an architectural vision aligned with commercial objectives, customer experience goals, and operational scalability. Design and govern integration patterns between modern cloud platforms, distributed retail/wholesale sites. Champion modernisation of Legacy environments, enabling core enterprise capabilities (pricing, inventory, fulfilment) to be consumed via APIs and event-driven interfaces. Act as a trusted advisor to senior technology and business leaders, shaping product strategy through architecture. Define and embed architecture principles, standards, and guardrails to support autonomous product teams. Lead initiatives to transition delivery teams to product-aligned operating models, creating scalable architectural patterns and platforms that accelerate delivery. Ensure non-functional requirements-including security, observability, resilience, and performance-are Embedded in product and platform design. Oversee architectural governance in a way that enables delivery rather than constrains it. Mentor and coach solution architects and senior engineers, raising the overall architectural maturity. Play a leading role in architecture forums, communities of practice, and design reviews. Candidate Profile: Extensive experience as a Lead Solution Architect, Principal Architect, or similar senior architecture leadership role. Proven track record of driving architectural transformation, ideally moving from stack- or project-centric models to product- and outcome-driven architectures. Deep expertise in enterprise integration and hybrid architecture. Strong understanding of modern architectural paradigms: domain-driven design, event-driven architecture, microservices, API-first. Experience shaping and scaling architectures on Azure AND AWS. Exceptional communication and influencing skills with C-level, business stakeholders, and engineering teams. Strong leadership experience guiding teams through large-scale technical and organisational change. Exposure to platform engineering, DevOps, or data architecture.
Conexus
Senior SAP Recruitment Consultant - Europe
Conexus
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets. About Us Conexus is an international specialist recruitment organisation focused on delivering top-tier talent across: SAP Salesforce Data & Analytics Software Engineering Cyber Security With ambitious growth plans, we are expanding our teams and looking for experienced recruiters who want to build something special with us. The Role We are looking for experienced SAP Recruitment Consultants to help drive the growth of our SAP desks across Europe. Key Responsibilities: Develop and grow existing client accounts - both operationally and strategically Proactively acquire new clients and build long-term relationships Become a trusted advisor to your clients by offering up-to-date market insights Manage the full 360 recruitment process: business development, job qualification, candidate sourcing, negotiation, and placement Deliver outstanding service to both clients and candidates Collaborate effectively with internal and external stakeholders Skills & Experience Required 4+ years of SAP recruitment experience Self-motivated with the ability to work both independently and as part of a team A proactive and resilient mindset Eagerness to learn and grow Excellent written and verbal communication skills International recruitment experience Experience working with multinational clients What Makes Conexus Different? Flexible working hours 100% remote working opportunities Transparent and structured career progression Opportunities to work with world-leading brands International business travel Amazing benefits package If you're ambitious, driven, and ready to elevate your recruitment career with a business that genuinely invests in your growth, we'd love to hear from you. Apply now by sending your CV to take the next step in your journey with Conexus .
Dec 11, 2025
Full time
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets. About Us Conexus is an international specialist recruitment organisation focused on delivering top-tier talent across: SAP Salesforce Data & Analytics Software Engineering Cyber Security With ambitious growth plans, we are expanding our teams and looking for experienced recruiters who want to build something special with us. The Role We are looking for experienced SAP Recruitment Consultants to help drive the growth of our SAP desks across Europe. Key Responsibilities: Develop and grow existing client accounts - both operationally and strategically Proactively acquire new clients and build long-term relationships Become a trusted advisor to your clients by offering up-to-date market insights Manage the full 360 recruitment process: business development, job qualification, candidate sourcing, negotiation, and placement Deliver outstanding service to both clients and candidates Collaborate effectively with internal and external stakeholders Skills & Experience Required 4+ years of SAP recruitment experience Self-motivated with the ability to work both independently and as part of a team A proactive and resilient mindset Eagerness to learn and grow Excellent written and verbal communication skills International recruitment experience Experience working with multinational clients What Makes Conexus Different? Flexible working hours 100% remote working opportunities Transparent and structured career progression Opportunities to work with world-leading brands International business travel Amazing benefits package If you're ambitious, driven, and ready to elevate your recruitment career with a business that genuinely invests in your growth, we'd love to hear from you. Apply now by sending your CV to take the next step in your journey with Conexus .
ADVANCE TRS
Customer Services/Call Handler
ADVANCE TRS Hereford, Herefordshire
Call Handler / Customer Service Advisor - Job Specification Role Purpose To act as the first point of contact for customers and members of the public, providing a professional, efficient and customer-focused service. The role involves managing inbound and outbound calls, logging requests accurately, resolving queries, and ensuring issues are directed to the correct teams for action. Key Responsibilities Handle a high volume of incoming phone calls , responding to customer enquiries, service requests, and complaints in a calm, professional manner. Log and update customer information accurately in digital platforms, CRM systems or case-management software. Assess and prioritise calls, ensuring urgent issues are escalated appropriately to internal operational teams. Provide clear and accurate information regarding services, processes, and next steps. Manage public-facing complaints by gathering detailed information, offering reassurance, and ensuring timely follow-up. Record all issues and complaints, record defects, and support service reporting (e.g., highways, public realm, utilities, or housing queries). Communicate with internal teams, contractors and supervisors to progress requests and ensure customers are kept updated. Maintain high standards of customer care , following organisational procedures and data protection guidelines. Produce daily call records, reports or updates as required by management. Contribute to continuous improvement by identifying patterns, recurring complaints, or service gaps. Skills & Competencies Strong verbal communication and active listening skills. Ability to remain calm under pressure and handle difficult conversations professionally. Fast and accurate data entry skills with good attention to detail. Proficient in digital systems, CRM platforms, and online mapping tools. Problem-solving mindset with the ability to think quickly and offer practical solutions. Good organisational skills and ability to prioritise workloads. Positive, customer-focused attitude with a willingness to go the extra mile. Desirable Experience Previous call centre, customer service or public-facing experience. Experience logging service requests (e.g., repairs, highways, utilities, public realm). Familiarity with complaints handling procedures and escalation routes. Knowledge of local authority or contractor service environments. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dec 11, 2025
Contractor
Call Handler / Customer Service Advisor - Job Specification Role Purpose To act as the first point of contact for customers and members of the public, providing a professional, efficient and customer-focused service. The role involves managing inbound and outbound calls, logging requests accurately, resolving queries, and ensuring issues are directed to the correct teams for action. Key Responsibilities Handle a high volume of incoming phone calls , responding to customer enquiries, service requests, and complaints in a calm, professional manner. Log and update customer information accurately in digital platforms, CRM systems or case-management software. Assess and prioritise calls, ensuring urgent issues are escalated appropriately to internal operational teams. Provide clear and accurate information regarding services, processes, and next steps. Manage public-facing complaints by gathering detailed information, offering reassurance, and ensuring timely follow-up. Record all issues and complaints, record defects, and support service reporting (e.g., highways, public realm, utilities, or housing queries). Communicate with internal teams, contractors and supervisors to progress requests and ensure customers are kept updated. Maintain high standards of customer care , following organisational procedures and data protection guidelines. Produce daily call records, reports or updates as required by management. Contribute to continuous improvement by identifying patterns, recurring complaints, or service gaps. Skills & Competencies Strong verbal communication and active listening skills. Ability to remain calm under pressure and handle difficult conversations professionally. Fast and accurate data entry skills with good attention to detail. Proficient in digital systems, CRM platforms, and online mapping tools. Problem-solving mindset with the ability to think quickly and offer practical solutions. Good organisational skills and ability to prioritise workloads. Positive, customer-focused attitude with a willingness to go the extra mile. Desirable Experience Previous call centre, customer service or public-facing experience. Experience logging service requests (e.g., repairs, highways, utilities, public realm). Familiarity with complaints handling procedures and escalation routes. Knowledge of local authority or contractor service environments. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
CCA Recruitment Group
Telephone Sales Advisor - Finance/Automotive Sector
CCA Recruitment Group Calderbank, Lanarkshire
Telephone Sales Advisor - Finance/Automotive Sector Location: Glasgow/Motherwell Salary: 25,000 basic + OTE 40,000+ Full-Time Start Date: ASAP 5 Days per Week Are you looking to grow your sales career in an uncapped, collaborative and highly rewarding environment. Our client is all about rewarding success and with all the leads being warm and qualified - the earning potential is fantastic! If you are looking to grow your sales career with guaranteed earnings and real progression, then this is the role for you. What we require from you - confident, motivated Telephone Sales Advisors to join our high-performing Eurocentral team. What's in it for you: 25K basic + uncapped commission (OTE 40K+) Guaranteed earnings in your first 3 months No cold calling - warm, qualified leads only 30 days holiday (increasing with service) Hybrid working after probation Flexible shifts + subsidised travel Full training through our Ninja Training Academy Career progression, sales incentives, and staff perks What you'll be doing: Engaging with customers via phone, email, and chat Advising on finance options and guiding them through the process Coordinating with dealers and handling documentation Providing top-tier service from start to finish What we're looking for: Sales or customer service experience (ideally phone-based) Confident, energetic, and target-driven Great communication and organisation skills Shifts: Week 1: Mon-Fri 9am-6pm Week 2: 3 weekdays + Sat (9-6) + Sun (10:30-5:30) Apply now to secure your place for our October 2025 start date!
Dec 11, 2025
Full time
Telephone Sales Advisor - Finance/Automotive Sector Location: Glasgow/Motherwell Salary: 25,000 basic + OTE 40,000+ Full-Time Start Date: ASAP 5 Days per Week Are you looking to grow your sales career in an uncapped, collaborative and highly rewarding environment. Our client is all about rewarding success and with all the leads being warm and qualified - the earning potential is fantastic! If you are looking to grow your sales career with guaranteed earnings and real progression, then this is the role for you. What we require from you - confident, motivated Telephone Sales Advisors to join our high-performing Eurocentral team. What's in it for you: 25K basic + uncapped commission (OTE 40K+) Guaranteed earnings in your first 3 months No cold calling - warm, qualified leads only 30 days holiday (increasing with service) Hybrid working after probation Flexible shifts + subsidised travel Full training through our Ninja Training Academy Career progression, sales incentives, and staff perks What you'll be doing: Engaging with customers via phone, email, and chat Advising on finance options and guiding them through the process Coordinating with dealers and handling documentation Providing top-tier service from start to finish What we're looking for: Sales or customer service experience (ideally phone-based) Confident, energetic, and target-driven Great communication and organisation skills Shifts: Week 1: Mon-Fri 9am-6pm Week 2: 3 weekdays + Sat (9-6) + Sun (10:30-5:30) Apply now to secure your place for our October 2025 start date!
Rise Technical Recruitment
CDM Advisor
Rise Technical Recruitment City, Leeds
CDM Advisor Commutable from Leeds, Bradford, Keighley (Hybrid with UK-wide site travel) 45,000 - 60,000 + Car Allowance + Bonus + Progression + Training This is a fantastic opportunity for an experienced CDM Advisor / Principal Designer to join a well-established, multidisciplinary consultancy with a strong reputation, long-standing client relationships, and clear scope for development. Are you confident working under the CDM Regulations 2015? Do you have experience delivering Principal Designer and Client CDM Advisor services across a range of projects? Are you looking for a role offering hybrid working, a modern office environment, and genuine career development? This consultancy has been operating for nearly 30 years and delivers services across multiple sectors, with a strong reputation in the retail market. With repeat clients, a secure workload, and continued growth plans, they provide a supportive environment where staff retention is excellent, and career progression has no ceiling. In this role, you will be responsible for delivering CDM advisory and Principal Designer services on projects across the UK. This includes compiling pre-construction information, undertaking site inspections, carrying out design risk reviews, supporting clients in fulfilling their duties, and ensuring compliance with CDM regulations. You will play a key part in growing the CDM side of the business, servicing existing clients, and contributing to wider business development. The ideal candidate will have experience in a CDM role, proven experience as a Principal Designer, and confidence delivering client-facing services. A NEBOSH qualification (or similar) is essential. This is an exciting opportunity for a driven professional to join a forward-thinking consultancy that offers a friendly culture, strong progression routes, and exposure to a wide range of projects. The Role: Deliver CDM Advisory and Principal Designer services across multiple projects Conduct site inspections, audits, and risk reviews Compile pre-construction information and manage CDM documentation Support clients and duty holders in fulfilling legal responsibilities Report to senior stakeholders and ensure compliance with CDM 2015 Assist in developing Health & Safety policies and procedures Hybrid working - office, home, and UK-wide site travel The Person: Experience in a CDM / Principal Designer role NEBOSH National Certificate in Construction Health & Safety (or equivalent) Proven knowledge of CDM Regulations 2015 Strong communication and client-facing skills Full UK driving licence and access to a vehicle Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lewis Jones at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Dec 11, 2025
Full time
CDM Advisor Commutable from Leeds, Bradford, Keighley (Hybrid with UK-wide site travel) 45,000 - 60,000 + Car Allowance + Bonus + Progression + Training This is a fantastic opportunity for an experienced CDM Advisor / Principal Designer to join a well-established, multidisciplinary consultancy with a strong reputation, long-standing client relationships, and clear scope for development. Are you confident working under the CDM Regulations 2015? Do you have experience delivering Principal Designer and Client CDM Advisor services across a range of projects? Are you looking for a role offering hybrid working, a modern office environment, and genuine career development? This consultancy has been operating for nearly 30 years and delivers services across multiple sectors, with a strong reputation in the retail market. With repeat clients, a secure workload, and continued growth plans, they provide a supportive environment where staff retention is excellent, and career progression has no ceiling. In this role, you will be responsible for delivering CDM advisory and Principal Designer services on projects across the UK. This includes compiling pre-construction information, undertaking site inspections, carrying out design risk reviews, supporting clients in fulfilling their duties, and ensuring compliance with CDM regulations. You will play a key part in growing the CDM side of the business, servicing existing clients, and contributing to wider business development. The ideal candidate will have experience in a CDM role, proven experience as a Principal Designer, and confidence delivering client-facing services. A NEBOSH qualification (or similar) is essential. This is an exciting opportunity for a driven professional to join a forward-thinking consultancy that offers a friendly culture, strong progression routes, and exposure to a wide range of projects. The Role: Deliver CDM Advisory and Principal Designer services across multiple projects Conduct site inspections, audits, and risk reviews Compile pre-construction information and manage CDM documentation Support clients and duty holders in fulfilling legal responsibilities Report to senior stakeholders and ensure compliance with CDM 2015 Assist in developing Health & Safety policies and procedures Hybrid working - office, home, and UK-wide site travel The Person: Experience in a CDM / Principal Designer role NEBOSH National Certificate in Construction Health & Safety (or equivalent) Proven knowledge of CDM Regulations 2015 Strong communication and client-facing skills Full UK driving licence and access to a vehicle Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lewis Jones at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Citation
HR Advisor
Citation City, Manchester
HR Advisor Location: Wilmslow - Hybrid split of 3 days office, 2 days at home Salary: 30000 - 35000 per annum We're Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. As we scale for further growth across the Citation Group, hopefully, that's where you come in. We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The role Our whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We're looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You'll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth. Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible. Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity Colleague Engagement: Life's too short to hate where you work; you'll help drive colleague engagement through a variety of initiatives. Change & Growth: Support the team and business to drive change and business growth Liaise with payroll to ensure colleagues are paid correctly Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow The Person We're not your everyday HR department, and we're not looking for your everyday HR person. It's fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in. Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward. It's all about the people in Citation, so you'll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with. We've got a coaching style with our managers; we work together to help find the best solutions, so you'll need to show us your coaching and problem-solving skills. Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers You're always learning and developing - you might not have all the answers yet and you're willing to learn and give it a try. We're always looking for ways to improve our processes to create a better experience for colleagues, so you'll show initiative and come up with new ideas on how we can do this. Here's a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Dec 11, 2025
Full time
HR Advisor Location: Wilmslow - Hybrid split of 3 days office, 2 days at home Salary: 30000 - 35000 per annum We're Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You're spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. As we scale for further growth across the Citation Group, hopefully, that's where you come in. We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The role Our whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We're looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You'll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth. Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible. Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity Colleague Engagement: Life's too short to hate where you work; you'll help drive colleague engagement through a variety of initiatives. Change & Growth: Support the team and business to drive change and business growth Liaise with payroll to ensure colleagues are paid correctly Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow The Person We're not your everyday HR department, and we're not looking for your everyday HR person. It's fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in. Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward. It's all about the people in Citation, so you'll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with. We've got a coaching style with our managers; we work together to help find the best solutions, so you'll need to show us your coaching and problem-solving skills. Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers You're always learning and developing - you might not have all the answers yet and you're willing to learn and give it a try. We're always looking for ways to improve our processes to create a better experience for colleagues, so you'll show initiative and come up with new ideas on how we can do this. Here's a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + bank holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

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