HR Advisor Cantello Tayler Recruitment are recruiting for HR Advisor to join their client who is based in Egham, Berkshire. This is a hybrid role and parking is available onsite. HR Advisor duties include: Human resources support and advice To provide managers, employees and workers with advice on the implementation of policies and procedures in accordance with policies, employment legislation and good Human Resources practice and where applicable seeking advice and support from Human Resources colleagues and escalating matters as applicable Working with managers to attend meetings, as appropriate, advising on the implementation of human resources matters as set out above To advise managers and employees on employee relations matters To advise managers and employees and workers on the full range of Human Resources matters including right to work and vetting and barring requirements relating to employment and oversee appropriate actions ensuring documentation and information is provided to Human Resources in a timely and accurate fashion. To grade jobs using the recognised job evaluation systems providing advice and support to managers on preparing documentation Human Resources Administration To work with colleagues in producing and distributing human resources contractual information, adding data to the Human Resources and Payroll, on-line recruitment and establishment control systems for approving and actioning changes in a timely manner to meet set deadlines and service level agreements To ensure the retention of accurate employee and worker data in the agreed manner To run reports and manipulate data as appropriate to allow for compliance with set deadlines and to assist managers To proactively feed into the development, design and implementation of new and improved Human Resources processes to allow for effective team working and delivery of Human Resources Operations service in consultation with the Deputy/Head of Human Resources Operations To develop and maintain strong working relationships with stakeholders including Schools and other linked services i.e. Payroll to ensure effective delivery of the Human Resources Operations service To provide clear and effective communications to the team and stakeholders to ensure appropriate actions and messages are conveyed in an appropriate and effective manner Policy development To feed into and work with colleagues to develop human resources policies and procedures taking a lead on assigned actions, as applicable Rewards and benefits Working with colleagues to ensure effective implementation and processing of a range of rewards and benefits processes in a timely manner providing advice to managers and employees as applicable To attend meetings for own areas providing direct advice and support as applicable Training and development Working with Human Resources and other colleagues as appropriate to provide training and support for managers on Human Resources policies and processes on a one to one or group basis and inputting into wider training provided by the Organisational Development Unit as applicable to members HR Advisor required skills, knowledge, and experience: Strong management skills including ability to manage project to successful completion Significant demonstrable experience of successfully working in a Human Resources role for a full-service Human Resources function providing professional Human Resources advice and operational support independently and as part of a team where applicable Demonstrable experience of providing a wide range of Human Resources advice for a wide range of managers independently only escalating matters where applicable Experience of successfully identifying and improving policies, procedures and processes and helping with implementation Experience of successfully working with a range of human resources IT systems and applications including a Human Resources and Payroll System and online recruitment Experience of working with sensitive and confidential data and a good working knowledge of GDPR requirements Strong experience of successfully producing, and working with a range of management information manipulating and presenting data as appropriate Experience of helping with implementation of change management processes Experience of developing, monitoring and ensuring compliance with service level agreements Minimum CIPD qualified to level 3 Good working knowledge of key employment legislation and its application Experience of directly using a job evaluation scheme Strong ability to prioritise effectively. Excellent time management skills. Excellent communication skills both written and verbal. Close attention to detail and ability to maintain work of a high standard Ability to work well under pressure and meet tight deadlines Good analytical and IT skills If this HR Advisor role is of interest to you, please click apply or contact Marie Spratley in our Egham office.
Dec 12, 2025
Full time
HR Advisor Cantello Tayler Recruitment are recruiting for HR Advisor to join their client who is based in Egham, Berkshire. This is a hybrid role and parking is available onsite. HR Advisor duties include: Human resources support and advice To provide managers, employees and workers with advice on the implementation of policies and procedures in accordance with policies, employment legislation and good Human Resources practice and where applicable seeking advice and support from Human Resources colleagues and escalating matters as applicable Working with managers to attend meetings, as appropriate, advising on the implementation of human resources matters as set out above To advise managers and employees on employee relations matters To advise managers and employees and workers on the full range of Human Resources matters including right to work and vetting and barring requirements relating to employment and oversee appropriate actions ensuring documentation and information is provided to Human Resources in a timely and accurate fashion. To grade jobs using the recognised job evaluation systems providing advice and support to managers on preparing documentation Human Resources Administration To work with colleagues in producing and distributing human resources contractual information, adding data to the Human Resources and Payroll, on-line recruitment and establishment control systems for approving and actioning changes in a timely manner to meet set deadlines and service level agreements To ensure the retention of accurate employee and worker data in the agreed manner To run reports and manipulate data as appropriate to allow for compliance with set deadlines and to assist managers To proactively feed into the development, design and implementation of new and improved Human Resources processes to allow for effective team working and delivery of Human Resources Operations service in consultation with the Deputy/Head of Human Resources Operations To develop and maintain strong working relationships with stakeholders including Schools and other linked services i.e. Payroll to ensure effective delivery of the Human Resources Operations service To provide clear and effective communications to the team and stakeholders to ensure appropriate actions and messages are conveyed in an appropriate and effective manner Policy development To feed into and work with colleagues to develop human resources policies and procedures taking a lead on assigned actions, as applicable Rewards and benefits Working with colleagues to ensure effective implementation and processing of a range of rewards and benefits processes in a timely manner providing advice to managers and employees as applicable To attend meetings for own areas providing direct advice and support as applicable Training and development Working with Human Resources and other colleagues as appropriate to provide training and support for managers on Human Resources policies and processes on a one to one or group basis and inputting into wider training provided by the Organisational Development Unit as applicable to members HR Advisor required skills, knowledge, and experience: Strong management skills including ability to manage project to successful completion Significant demonstrable experience of successfully working in a Human Resources role for a full-service Human Resources function providing professional Human Resources advice and operational support independently and as part of a team where applicable Demonstrable experience of providing a wide range of Human Resources advice for a wide range of managers independently only escalating matters where applicable Experience of successfully identifying and improving policies, procedures and processes and helping with implementation Experience of successfully working with a range of human resources IT systems and applications including a Human Resources and Payroll System and online recruitment Experience of working with sensitive and confidential data and a good working knowledge of GDPR requirements Strong experience of successfully producing, and working with a range of management information manipulating and presenting data as appropriate Experience of helping with implementation of change management processes Experience of developing, monitoring and ensuring compliance with service level agreements Minimum CIPD qualified to level 3 Good working knowledge of key employment legislation and its application Experience of directly using a job evaluation scheme Strong ability to prioritise effectively. Excellent time management skills. Excellent communication skills both written and verbal. Close attention to detail and ability to maintain work of a high standard Ability to work well under pressure and meet tight deadlines Good analytical and IT skills If this HR Advisor role is of interest to you, please click apply or contact Marie Spratley in our Egham office.
NEW VACANCY! SC3606 GRAPHICS PROJECT MANAGER - LARGE FORMAT / EXHIBITIONS Location: Hertfordshire / Essex Up To 45K (Depending on Experience) + Paid Overtime + 24 Days Holiday + 8 Bank Holiday Our client is a specialist in large-format printing and design. They are now seeking a Graphics Project Manager to join their expanding team. This role offers the opportunity to be at the heart of creating remarkable exhibition stands and graphics, supporting projects from initial client interaction through to planning and full delivery. As a Graphics Project Manager, you'll have the opportunity to collaborate with a passionate team, driving innovation and excellence. You'll bridge client aspirations and production prowess. Your days will be filled with exciting challenges, from designing work schedules for events to coordinating resources across departments. You'll communicate specific show requirements, ensuring seamless collaboration between their graphics experts and the design & production teams. By managing the brief from conception to installation, you will be able to take ownership every step of the way; from budgets, design, print production to logistical and installation management. Your time be split between working in the office and on-site. Key Responsibilities: Immerse yourself in client briefings, kickstarting planning. Work closely alongside clients to achieve their vision at events. Create tailored schedules for client needs, identifying resources. Foster cross-departmental communication, providing comprehensive briefs. Deliver projects in the UK and worldwide. Maintain and update live schedules for smooth operations. Lead month-end financial tasks, meeting deadlines for orders and invoices. Maintain strong communication with design and production teams. Champion continuous improvements in quality, productivity, and safety. Ensure timely proofing and sign-off of design concepts. Guide on-site installation teams with invaluable support. Quote projects aligned with contracted prices and rate cards. Expand opportunities with organisers, aiding business growth. Actively engage in the improvement journey, sharing insights with the Head of Projects. Uphold core company values for collective success. Play a key role in company sustainability efforts, embodying reuse and recycling. Requirements: Creativity: A passion for creating visually striking and innovative designs that resonate with clients and leave a lasting impact. Organisation: Strong organisational skills to manage project schedules, resources, budgets, and deadlines effectively. Communication: Excellent communication skills to convey project requirements, updates, and expectations clearly to various stakeholders. Leadership: The ability to lead and coordinate cross-functional teams to work collaboratively towards project success. Problem-Solving: A proactive approach to identify challenges and finding practical solutions to ensure projects stay on track. Adaptability: Flexibility to adapt to changing project requirements, timelines, and client needs. Detail-oriented: A keen eye for detail to ensure accuracy in project planning, financial management, and design execution. Customer Focus: Dedication to understanding and meeting client expectations to create remarkable visual experiences. Team Player: A willingness to collaborate, share insights, and contribute to a positive team environment. Innovation: An eagerness to contribute ideas for continuous improvement and embrace new technologies and techniques in the graphics industry. Preferred Skills: Confidence working directly with clients to deliver exceptional experiences. Experience supporting graphic, print, or event-based installations. Ability to coordinate schedules and resources across departments. Strong organisational and multi-tasking capability. Comfortable working both on-site and in-office. Financial awareness relating to orders, invoices, and budgets. This opportunity to engage in a dynamic and forward-thinking setting that values your creative abilities and expertise. Work alongside like-minded colleagues who are passionate about pushing boundaries and achieving high standards. You will receive full training and support. Join them in making a meaningful impact on the industry while experiencing personal and professional growth. If you're ready to contribute to the evolution of graphic design by fostering growth, innovation, and positive change, send your CV to us on
Dec 12, 2025
Full time
NEW VACANCY! SC3606 GRAPHICS PROJECT MANAGER - LARGE FORMAT / EXHIBITIONS Location: Hertfordshire / Essex Up To 45K (Depending on Experience) + Paid Overtime + 24 Days Holiday + 8 Bank Holiday Our client is a specialist in large-format printing and design. They are now seeking a Graphics Project Manager to join their expanding team. This role offers the opportunity to be at the heart of creating remarkable exhibition stands and graphics, supporting projects from initial client interaction through to planning and full delivery. As a Graphics Project Manager, you'll have the opportunity to collaborate with a passionate team, driving innovation and excellence. You'll bridge client aspirations and production prowess. Your days will be filled with exciting challenges, from designing work schedules for events to coordinating resources across departments. You'll communicate specific show requirements, ensuring seamless collaboration between their graphics experts and the design & production teams. By managing the brief from conception to installation, you will be able to take ownership every step of the way; from budgets, design, print production to logistical and installation management. Your time be split between working in the office and on-site. Key Responsibilities: Immerse yourself in client briefings, kickstarting planning. Work closely alongside clients to achieve their vision at events. Create tailored schedules for client needs, identifying resources. Foster cross-departmental communication, providing comprehensive briefs. Deliver projects in the UK and worldwide. Maintain and update live schedules for smooth operations. Lead month-end financial tasks, meeting deadlines for orders and invoices. Maintain strong communication with design and production teams. Champion continuous improvements in quality, productivity, and safety. Ensure timely proofing and sign-off of design concepts. Guide on-site installation teams with invaluable support. Quote projects aligned with contracted prices and rate cards. Expand opportunities with organisers, aiding business growth. Actively engage in the improvement journey, sharing insights with the Head of Projects. Uphold core company values for collective success. Play a key role in company sustainability efforts, embodying reuse and recycling. Requirements: Creativity: A passion for creating visually striking and innovative designs that resonate with clients and leave a lasting impact. Organisation: Strong organisational skills to manage project schedules, resources, budgets, and deadlines effectively. Communication: Excellent communication skills to convey project requirements, updates, and expectations clearly to various stakeholders. Leadership: The ability to lead and coordinate cross-functional teams to work collaboratively towards project success. Problem-Solving: A proactive approach to identify challenges and finding practical solutions to ensure projects stay on track. Adaptability: Flexibility to adapt to changing project requirements, timelines, and client needs. Detail-oriented: A keen eye for detail to ensure accuracy in project planning, financial management, and design execution. Customer Focus: Dedication to understanding and meeting client expectations to create remarkable visual experiences. Team Player: A willingness to collaborate, share insights, and contribute to a positive team environment. Innovation: An eagerness to contribute ideas for continuous improvement and embrace new technologies and techniques in the graphics industry. Preferred Skills: Confidence working directly with clients to deliver exceptional experiences. Experience supporting graphic, print, or event-based installations. Ability to coordinate schedules and resources across departments. Strong organisational and multi-tasking capability. Comfortable working both on-site and in-office. Financial awareness relating to orders, invoices, and budgets. This opportunity to engage in a dynamic and forward-thinking setting that values your creative abilities and expertise. Work alongside like-minded colleagues who are passionate about pushing boundaries and achieving high standards. You will receive full training and support. Join them in making a meaningful impact on the industry while experiencing personal and professional growth. If you're ready to contribute to the evolution of graphic design by fostering growth, innovation, and positive change, send your CV to us on
HR Compliance Officer (Education & Children s Residential Care) Hybrid: 2/3 days per week in the Leeds office About the Role The HR Compliance Officer ensures that the organization meets all safer recruitment, HR regulatory, and safeguarding compliance requirements across education settings, children s residential homes and supported accommodation. The role oversees DBS checks, payroll compliance and leavers reference to ensure all staff meet the standards of OFSTED and follow KCSIE guidance. Key Responsibilities: DBS Management (Enhanced & Barred Lists) Manage enhanced DBS checks for all staff working in Education, Residential, Supported Accommodation. Ensure timely renewal cycles and maintain accurate DBS status tracking. Conduct identity verification and oversee the accuracy of DBS submissions. Review returned disclosures and coordinate risk assessments where necessary. Keep our SAGE People system up to date with DBS information Employment Referencing Complete employment references received on behalf of the company for all ex Horizon colleagues inline with Keeping Children Safe in Education. Ensure that the references are completed accurately and in a timely manner. Payroll Compliance Support Ensure payroll changes comply with employment law, sector regulations, and organisational policy on Sage People. Maintain accurate payroll records including the management of HR Requests Ensure payroll reports are prepared for the monthly payroll submission Monitor Company Sick Payments through SAGE ensuring contractual sick pay is entered onto the system correctly, as well as SMP, SPP payments Work with payroll teams to resolve queries and verify accuracy. . Right to Work Checks Conduct and validate Right to Work checks, ensuring divisions are fully compliant, following approved document verification procedures. Maintain accurate & secure records. Keep detailed, up to date records of RTW documentation, verification dates and follow up review dates for time limited permissions Monitor Expiry Dates and follow up. Track visa and work-permit expiry dates and proactively request updated documentation to maintain ongoing compliance. Ensure up to date knowledge and provide training to managers as and when required. Keep the organisation informed of legal and regulatory changes. Skills & Qualifications Essential Experience in HR administration, compliance, or safer recruitment within education or children s residential care. Experience managing enhanced DBS and barred-list checks. Strong understanding of payroll processes and statutory requirements. Excellent attention to detail with the ability to maintain accurate and legally compliant records. Ability to handle safeguarding, sensitive data, and confidential information appropriately. Proficiency in HR systems and MS Office. Desirable CIPD Level 3 or above (or studying towards). Experience of Using SAGE People Experience maintaining a Single Central Record (SCR). Knowledge of local authority Designated Officer (LADO) escalation processes. Experience in multi-site or multi-setting education or care environments. Personal Attributes Strong safeguarding awareness and commitment to child welfare. Highly organized, thorough, and detail driven. Able to work under pressure and manage multiple priorities. Clear communicator with confidence to challenge or escalate concerns. Professional, discreet, and trustworthy.
Dec 12, 2025
Full time
HR Compliance Officer (Education & Children s Residential Care) Hybrid: 2/3 days per week in the Leeds office About the Role The HR Compliance Officer ensures that the organization meets all safer recruitment, HR regulatory, and safeguarding compliance requirements across education settings, children s residential homes and supported accommodation. The role oversees DBS checks, payroll compliance and leavers reference to ensure all staff meet the standards of OFSTED and follow KCSIE guidance. Key Responsibilities: DBS Management (Enhanced & Barred Lists) Manage enhanced DBS checks for all staff working in Education, Residential, Supported Accommodation. Ensure timely renewal cycles and maintain accurate DBS status tracking. Conduct identity verification and oversee the accuracy of DBS submissions. Review returned disclosures and coordinate risk assessments where necessary. Keep our SAGE People system up to date with DBS information Employment Referencing Complete employment references received on behalf of the company for all ex Horizon colleagues inline with Keeping Children Safe in Education. Ensure that the references are completed accurately and in a timely manner. Payroll Compliance Support Ensure payroll changes comply with employment law, sector regulations, and organisational policy on Sage People. Maintain accurate payroll records including the management of HR Requests Ensure payroll reports are prepared for the monthly payroll submission Monitor Company Sick Payments through SAGE ensuring contractual sick pay is entered onto the system correctly, as well as SMP, SPP payments Work with payroll teams to resolve queries and verify accuracy. . Right to Work Checks Conduct and validate Right to Work checks, ensuring divisions are fully compliant, following approved document verification procedures. Maintain accurate & secure records. Keep detailed, up to date records of RTW documentation, verification dates and follow up review dates for time limited permissions Monitor Expiry Dates and follow up. Track visa and work-permit expiry dates and proactively request updated documentation to maintain ongoing compliance. Ensure up to date knowledge and provide training to managers as and when required. Keep the organisation informed of legal and regulatory changes. Skills & Qualifications Essential Experience in HR administration, compliance, or safer recruitment within education or children s residential care. Experience managing enhanced DBS and barred-list checks. Strong understanding of payroll processes and statutory requirements. Excellent attention to detail with the ability to maintain accurate and legally compliant records. Ability to handle safeguarding, sensitive data, and confidential information appropriately. Proficiency in HR systems and MS Office. Desirable CIPD Level 3 or above (or studying towards). Experience of Using SAGE People Experience maintaining a Single Central Record (SCR). Knowledge of local authority Designated Officer (LADO) escalation processes. Experience in multi-site or multi-setting education or care environments. Personal Attributes Strong safeguarding awareness and commitment to child welfare. Highly organized, thorough, and detail driven. Able to work under pressure and manage multiple priorities. Clear communicator with confidence to challenge or escalate concerns. Professional, discreet, and trustworthy.
We are recruiting for an experienced Organisational Design & Change Manager to support a large-scale transformation programme. This role will be responsible for leading organisational design activity and delivering effective change management across multiple workstreams. This is initially an interim role till 31st March 2026 , with a view to being extended, is hybrid (weekly travel to Birmingham ) an click apply for full job details
Dec 12, 2025
Seasonal
We are recruiting for an experienced Organisational Design & Change Manager to support a large-scale transformation programme. This role will be responsible for leading organisational design activity and delivering effective change management across multiple workstreams. This is initially an interim role till 31st March 2026 , with a view to being extended, is hybrid (weekly travel to Birmingham ) an click apply for full job details
HR Business Partner Covering Manufacturing Operations Full-time Regional role with travel to 3 sites; 2 sites in Scotland (near Glasgow & Edinburgh) & 1 site in Northwest Cumbria Permanent Salary up to £65k Are you an experienced HR professional who thrives in fast-paced operational environments? This role offers the chance to shape people strategy across multiple sites and partner directly with leaders to help teams perform at their best. The Role As a HR Business Partner, you ll support operational leadership teams to deliver a people agenda that drives performance, capability, and engagement. You ll provide expert guidance across all areas of HR while fostering a safe, inclusive, high-performing culture. Key Responsibilities of the HR Business Partner: Partner with site leaders to deliver people plans aligned to operational priorities. Coach and support managers to strengthen leadership capability. Lead on organisational design, workforce planning and change programmes. Oversee talent management, succession planning and skills development. Work with L&D partners to ensure training aligns to operational needs. Champion engagement, inclusion, safety and continuous improvement. Manage complex ER cases (including up to tribunal) and support industrial relations, including union engagement and collective consultations. Use people data to inform decisions and improve workforce performance. Ensure consistent, compliant HR practice and contribute to UK-wide HR projects. Key requirements of the HR Business Partner: Strong HR Generalist experience within operational, manufacturing or distribution environments. Experience working with both unionised and non-unionised teams. Confidence managing complex ER matters and leading consultation on working practices. Broad HR expertise across talent, engagement, wellbeing and performance. Analytical, organised and able to work at pace across multiple priorities. CIPD qualified (or equivalent) with flexibility to travel across the region and occasionally UK-wide. A collaborative, resilient style with a commitment to safety, integrity and continuous improvement. Why Join? Influence people strategy across multiple sites. Work in a supportive, close-knit HR team. A varied, hands-on role with real scope to drive positive change. If you are interested in this HR Business Partner position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Dec 12, 2025
Full time
HR Business Partner Covering Manufacturing Operations Full-time Regional role with travel to 3 sites; 2 sites in Scotland (near Glasgow & Edinburgh) & 1 site in Northwest Cumbria Permanent Salary up to £65k Are you an experienced HR professional who thrives in fast-paced operational environments? This role offers the chance to shape people strategy across multiple sites and partner directly with leaders to help teams perform at their best. The Role As a HR Business Partner, you ll support operational leadership teams to deliver a people agenda that drives performance, capability, and engagement. You ll provide expert guidance across all areas of HR while fostering a safe, inclusive, high-performing culture. Key Responsibilities of the HR Business Partner: Partner with site leaders to deliver people plans aligned to operational priorities. Coach and support managers to strengthen leadership capability. Lead on organisational design, workforce planning and change programmes. Oversee talent management, succession planning and skills development. Work with L&D partners to ensure training aligns to operational needs. Champion engagement, inclusion, safety and continuous improvement. Manage complex ER cases (including up to tribunal) and support industrial relations, including union engagement and collective consultations. Use people data to inform decisions and improve workforce performance. Ensure consistent, compliant HR practice and contribute to UK-wide HR projects. Key requirements of the HR Business Partner: Strong HR Generalist experience within operational, manufacturing or distribution environments. Experience working with both unionised and non-unionised teams. Confidence managing complex ER matters and leading consultation on working practices. Broad HR expertise across talent, engagement, wellbeing and performance. Analytical, organised and able to work at pace across multiple priorities. CIPD qualified (or equivalent) with flexibility to travel across the region and occasionally UK-wide. A collaborative, resilient style with a commitment to safety, integrity and continuous improvement. Why Join? Influence people strategy across multiple sites. Work in a supportive, close-knit HR team. A varied, hands-on role with real scope to drive positive change. If you are interested in this HR Business Partner position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.
Business Analyst Digital education remote This is a new and exclusive opportunity for a Business analyst to join an online digital higher education business as they are growing their project team. They are looking for a Business Analyst and a Project Manager within the same team. Role details Title- Business Analyst Location- Fully remote fully flexible Permanent role salary 40-60,000 Requirements- background as a Business analyst in either a digital/online or higher education sector, focus on process mapping/ process engineer This is a brilliant new opportunity to join a thriving online digital higher education business as they expand their project change team. The projects this role is focused on are internal project change transformation which is a transformative review of People, Process, and Technology to fit with the business's growth vision and strategy. You will thus have a key role is carrying out an organisational review across internal structures, workflows, tools, and teams and support a range of internal projects aimed at operational excellence and scalable growth. As part of a cross-functional project team, the BA will identify improvement opportunities, support change initiatives, and help align our People, Processes, and Technology to future needs. This role offers the opportunity to impact our organisation at a fundamental level, ensuring we are efficient, resilient, and ready for the future. This is a really interesting role where you will have a genuine voice and role to play for the future. Role requirements Proven experience as a Business Analyst or in a similar role, ideally within a digital or education-focused organization. Strong understanding of organisational design, process mapping, and systems thinking with a focus on big picture thinking Experience leading or supporting People, Process, and Technology transformation projects. For more information, and the chance to be considered, please do send through a CV Good luck To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Dec 12, 2025
Full time
Business Analyst Digital education remote This is a new and exclusive opportunity for a Business analyst to join an online digital higher education business as they are growing their project team. They are looking for a Business Analyst and a Project Manager within the same team. Role details Title- Business Analyst Location- Fully remote fully flexible Permanent role salary 40-60,000 Requirements- background as a Business analyst in either a digital/online or higher education sector, focus on process mapping/ process engineer This is a brilliant new opportunity to join a thriving online digital higher education business as they expand their project change team. The projects this role is focused on are internal project change transformation which is a transformative review of People, Process, and Technology to fit with the business's growth vision and strategy. You will thus have a key role is carrying out an organisational review across internal structures, workflows, tools, and teams and support a range of internal projects aimed at operational excellence and scalable growth. As part of a cross-functional project team, the BA will identify improvement opportunities, support change initiatives, and help align our People, Processes, and Technology to future needs. This role offers the opportunity to impact our organisation at a fundamental level, ensuring we are efficient, resilient, and ready for the future. This is a really interesting role where you will have a genuine voice and role to play for the future. Role requirements Proven experience as a Business Analyst or in a similar role, ideally within a digital or education-focused organization. Strong understanding of organisational design, process mapping, and systems thinking with a focus on big picture thinking Experience leading or supporting People, Process, and Technology transformation projects. For more information, and the chance to be considered, please do send through a CV Good luck To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Do you want to play a key role in embedding Equality, Diversity, Inclusion, and Culture (EDIC) across the GLA? Are you passionate about creating workplaces where everyone feels valued, respected, and empowered to thrive? If you care about driving positive change and delivering impactful outcomes, we'd love to hear from you. About the Role We are looking for an Equality, Diversity and Inclusion Lead to join our team and make a meaningful impact. Someone who brings energy, passion and commitment to equity, diversity, and inclusion, who thrives on building relationships, bringing people together, and delivering high-quality outcomes. As Equality, Diversity and Inclusion Lead, you will: Provide strategic leadership on workforce equality, diversity and inclusion (EDI) across the GLA, ensuring we are an inclusive employer that reflects London's communities at all levels. Develop and deliver policies and strategies that embed EDI principles and position the GLA as an exemplar employer. Lead the creation of a Diversity Standard across the GLA Group to drive consistency and accountability in workforce diversity. About the team As part of this team, you will: Lead the workforce EDI strategy - Implement the GLA's EDI Strategy and action plan to embed an inclusive culture and improve representation at all levels. Provide expert advice - Support colleagues to integrate EDI into recruitment, engagement, learning, and career development. Drive cultural change - Design and deliver organisational development interventions that foster inclusion and inclusive leadership. Lead pay gap action plans - Oversee implementation and share best practice across the GLA Group. Analyse and present workforce data - Monitor progress, track impact, and use insights to inform new initiatives. Benchmark and collaborate externally - Build relationships with external organisations to adopt best practice and meet industry standards. Support staff networks - Enable effective governance and development of networks to advance the GLA's diversity ambitions. Research and innovate - Develop solutions through research and collaboration with external experts, ensuring alignment across the GLA Group. Key Relationships Accountable to: Head of EDI Principal contacts: Senior Managers, People Function colleagues, Unison, staff networks, TfL, MOPAC, LFB, other functional bodies, and external stakeholders. Skills, Knowledge and Experience To succeed in this role, you will bring: Technical Skills Significant experience delivering cultural change and organisational development programmes that create inclusive workplaces. Deep understanding of workforce diversity and inclusion challenges, best practice, and measurement approaches. Ability to clearly articulate the benefits of a diverse workforce and influence outcomes in complex environments, ideally public sector. Strong analytical skills to interpret and present complex data effectively. Behavioural competencies Essential competencies to be highlighted in the EOI: Building and Managing Relationships (Level 2) - Develops rapport, fosters respect, and identifies opportunities for collaboration. Communicating and Influencing (Level 3) - Synthesises complex viewpoints, negotiates effectively, and advocates positively for the GLA. Strategic Thinking (Level 2) - Aligns work with GLA priorities, anticipates challenges, and communicates strategic objectives convincingly. Planning and Organising (Level 3) - Monitors resources, ensures quality, and translates vision into actionable plans. Problem Solving (Level 2) - Analyses issues from multiple perspectives and proposes creative, workable solutions. Organisational Awareness (Level 3) - Understands GLA dynamics, translates political agendas into action, and considers diverse needs in decision-making. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have any questions about the recruitment process, contact the Assesment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: 15th/16th January 2026 Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be moved to the next stage in the process. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing (please include the role title and reference number). Reasonable adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include: Providing extra time in assessments and interviews; Providing communication support such as a British Sign Language (BSL) interpreter during the interview; Providing questions in advance of the interview; Holding the interview/assessment in an accessible building; Holding interviews in different formats - such as over the phone or via a video call. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK ( ) If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period; successfully completed your probation period and are performing to the required standard for your current role; and at least 18 months service with the GLA If you do meet the criteria listed above, you will need to complete the approval for a secondment application form and gain line manager approval . click apply for full job details
Dec 12, 2025
Full time
Do you want to play a key role in embedding Equality, Diversity, Inclusion, and Culture (EDIC) across the GLA? Are you passionate about creating workplaces where everyone feels valued, respected, and empowered to thrive? If you care about driving positive change and delivering impactful outcomes, we'd love to hear from you. About the Role We are looking for an Equality, Diversity and Inclusion Lead to join our team and make a meaningful impact. Someone who brings energy, passion and commitment to equity, diversity, and inclusion, who thrives on building relationships, bringing people together, and delivering high-quality outcomes. As Equality, Diversity and Inclusion Lead, you will: Provide strategic leadership on workforce equality, diversity and inclusion (EDI) across the GLA, ensuring we are an inclusive employer that reflects London's communities at all levels. Develop and deliver policies and strategies that embed EDI principles and position the GLA as an exemplar employer. Lead the creation of a Diversity Standard across the GLA Group to drive consistency and accountability in workforce diversity. About the team As part of this team, you will: Lead the workforce EDI strategy - Implement the GLA's EDI Strategy and action plan to embed an inclusive culture and improve representation at all levels. Provide expert advice - Support colleagues to integrate EDI into recruitment, engagement, learning, and career development. Drive cultural change - Design and deliver organisational development interventions that foster inclusion and inclusive leadership. Lead pay gap action plans - Oversee implementation and share best practice across the GLA Group. Analyse and present workforce data - Monitor progress, track impact, and use insights to inform new initiatives. Benchmark and collaborate externally - Build relationships with external organisations to adopt best practice and meet industry standards. Support staff networks - Enable effective governance and development of networks to advance the GLA's diversity ambitions. Research and innovate - Develop solutions through research and collaboration with external experts, ensuring alignment across the GLA Group. Key Relationships Accountable to: Head of EDI Principal contacts: Senior Managers, People Function colleagues, Unison, staff networks, TfL, MOPAC, LFB, other functional bodies, and external stakeholders. Skills, Knowledge and Experience To succeed in this role, you will bring: Technical Skills Significant experience delivering cultural change and organisational development programmes that create inclusive workplaces. Deep understanding of workforce diversity and inclusion challenges, best practice, and measurement approaches. Ability to clearly articulate the benefits of a diverse workforce and influence outcomes in complex environments, ideally public sector. Strong analytical skills to interpret and present complex data effectively. Behavioural competencies Essential competencies to be highlighted in the EOI: Building and Managing Relationships (Level 2) - Develops rapport, fosters respect, and identifies opportunities for collaboration. Communicating and Influencing (Level 3) - Synthesises complex viewpoints, negotiates effectively, and advocates positively for the GLA. Strategic Thinking (Level 2) - Aligns work with GLA priorities, anticipates challenges, and communicates strategic objectives convincingly. Planning and Organising (Level 3) - Monitors resources, ensures quality, and translates vision into actionable plans. Problem Solving (Level 2) - Analyses issues from multiple perspectives and proposes creative, workable solutions. Organisational Awareness (Level 3) - Understands GLA dynamics, translates political agendas into action, and considers diverse needs in decision-making. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have any questions about the recruitment process, contact the Assesment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: 15th/16th January 2026 Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be moved to the next stage in the process. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing (please include the role title and reference number). Reasonable adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include: Providing extra time in assessments and interviews; Providing communication support such as a British Sign Language (BSL) interpreter during the interview; Providing questions in advance of the interview; Holding the interview/assessment in an accessible building; Holding interviews in different formats - such as over the phone or via a video call. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK ( ) If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period; successfully completed your probation period and are performing to the required standard for your current role; and at least 18 months service with the GLA If you do meet the criteria listed above, you will need to complete the approval for a secondment application form and gain line manager approval . click apply for full job details
CMA HR Division is delighted to be supporting a growing organisation as they seek an experienced Learning & Development Programme Manager to lead the transformation of their training offering on a Fixed terms contract for the next 18 months. This is an exciting opportunity to join a business undergoing brand and cultural evolution, where the successful candidate will play a pivotal role in shaping and standardising learning excellence across multiple sites. Working closely with the in-house Training Academy and senior stakeholders, the L&D Programme Manager will review current training provision, modernise content and delivery, and embed a consistent, future-fit learning framework that supports capability, engagement and organisational performance. What will the Learning & Development Programme Manager role involve? Lead a comprehensive review of existing training programmes to assess quality, consistency and business alignment Partner with the internal Training Academy to redesign and enhance learning content and delivery methods Ensure all training materials and development pathways reflect and reinforce the organisation s evolving brand and culture Standardise the learning experience across a multi-site operation, creating scalable, role-specific and leadership pathways Support both compliance and behavioural development needs, ensuring programmes remain relevant and engaging Implement learning metrics and feedback tools to measure effectiveness and drive continuous improvement Act as the central coordination point between HR, operational leaders and the Training Academy to ensure joined-up delivery Suitable candidate for the L&D Programme Manager vacancy: Proven background in Learning & Development, Training Management or Programme Management Experience reviewing, designing and embedding high-quality training within multi-site or complex organisations Confident working with in-house trainers and senior stakeholders to drive change and modernisation Strong project management skills with the ability to balance strategic oversight and hands-on delivery Commercially aware with a passion for creating consistent, scalable learning solutions Excellent communication, influencing and relationship-building skills If you are passionate about driving learning initiatives and building talent capability in a fast paced, commercial environment, this is an exciting opportunity to take the next step in your career. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications
Dec 11, 2025
Contractor
CMA HR Division is delighted to be supporting a growing organisation as they seek an experienced Learning & Development Programme Manager to lead the transformation of their training offering on a Fixed terms contract for the next 18 months. This is an exciting opportunity to join a business undergoing brand and cultural evolution, where the successful candidate will play a pivotal role in shaping and standardising learning excellence across multiple sites. Working closely with the in-house Training Academy and senior stakeholders, the L&D Programme Manager will review current training provision, modernise content and delivery, and embed a consistent, future-fit learning framework that supports capability, engagement and organisational performance. What will the Learning & Development Programme Manager role involve? Lead a comprehensive review of existing training programmes to assess quality, consistency and business alignment Partner with the internal Training Academy to redesign and enhance learning content and delivery methods Ensure all training materials and development pathways reflect and reinforce the organisation s evolving brand and culture Standardise the learning experience across a multi-site operation, creating scalable, role-specific and leadership pathways Support both compliance and behavioural development needs, ensuring programmes remain relevant and engaging Implement learning metrics and feedback tools to measure effectiveness and drive continuous improvement Act as the central coordination point between HR, operational leaders and the Training Academy to ensure joined-up delivery Suitable candidate for the L&D Programme Manager vacancy: Proven background in Learning & Development, Training Management or Programme Management Experience reviewing, designing and embedding high-quality training within multi-site or complex organisations Confident working with in-house trainers and senior stakeholders to drive change and modernisation Strong project management skills with the ability to balance strategic oversight and hands-on delivery Commercially aware with a passion for creating consistent, scalable learning solutions Excellent communication, influencing and relationship-building skills If you are passionate about driving learning initiatives and building talent capability in a fast paced, commercial environment, this is an exciting opportunity to take the next step in your career. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications
Data, Insight and Impact Manager Salary: £41,097 - £45,423 per annum (salary depending on experience) Location: Leeds, with regular travel to Centres across Yorkshire and Humberside Hours: 37 hours per week, full-time Closing date: Monday 5th January 2026, 9AM Interview date: W/c 12th January 2026 Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1. About us Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices. From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change. Role Summary This is an exciting role for someone with a passion for leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance. In this role you will contribute to improving the experiences and outcomes of the women who access our Women s Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change. You will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women s Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change. You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women s Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women s experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women s sector in the UK. You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women s voices and insight are at the heart of our service delivery models. The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead. Key accountabilities Data Systems Oversight and Leadership: Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women s Centres Partnership. Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards. Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations and enhancements. Monitor and assess future CMS system needs, scoping and identifying development areas. Contribute to budget planning, including CMS ongoing costs and development projects, and ensuring activities are delivered within agreed resources. Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system. Data Leadership and Governance: Develop a Data and Impact Strategy to align with organisational priorities. Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management. Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training. Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions. Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability. Insights, Analysis and Performance: Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity. Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer. Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements. Produce clear, interpretable reports for internal and external stakeholders, as required. Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work. Develop a performance framework to monitor progress of the implementation of Together Women s strategy, and prepare reports to inform Trustees of progress made. Support senior leaders with data-driven planning, presenting insights in accessible ways. Conduct ongoing data analysis to identify improvement opportunities, risks and issues. Team Leadership and Collaborative working: Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities. Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy. Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission. Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice. Attend regular meetings and networking opportunities relating to the Effective Women s Centres Project, and associated networks and events. Quality Assurance and Contribution to research: Ensure data collection, management and storage processes are standardised and consistent across all our services. Embed the Women s Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women s default assessment tools. Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams. Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women s work. Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary. Uphold the principles of ethical research, particularly with regard to consent and confidentiality. Carry out administrative tasks related directly to the delivery of the research. General duties: Maintain and improve competencies through continuous professional development. Support and uphold the mission, values and behaviours of Together Women. Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework. Adhere to all organisational policies, code of conduct, and practices. Complete all mandatory organisation training. Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles. Carry out other associated duties as needed, in line with the broad remit of the role. Please note these accountabilities do not form part of the Data and Impact Manager s contract of employment, and may be subject to amendment as the organisation's needs evolve. Person specification Essential: Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences. Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects. . click apply for full job details
Dec 11, 2025
Full time
Data, Insight and Impact Manager Salary: £41,097 - £45,423 per annum (salary depending on experience) Location: Leeds, with regular travel to Centres across Yorkshire and Humberside Hours: 37 hours per week, full-time Closing date: Monday 5th January 2026, 9AM Interview date: W/c 12th January 2026 Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1. About us Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices. From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change. Role Summary This is an exciting role for someone with a passion for leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance. In this role you will contribute to improving the experiences and outcomes of the women who access our Women s Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change. You will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women s Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change. You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women s Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women s experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women s sector in the UK. You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women s voices and insight are at the heart of our service delivery models. The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead. Key accountabilities Data Systems Oversight and Leadership: Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women s Centres Partnership. Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards. Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations and enhancements. Monitor and assess future CMS system needs, scoping and identifying development areas. Contribute to budget planning, including CMS ongoing costs and development projects, and ensuring activities are delivered within agreed resources. Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system. Data Leadership and Governance: Develop a Data and Impact Strategy to align with organisational priorities. Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management. Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training. Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions. Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability. Insights, Analysis and Performance: Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity. Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer. Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements. Produce clear, interpretable reports for internal and external stakeholders, as required. Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work. Develop a performance framework to monitor progress of the implementation of Together Women s strategy, and prepare reports to inform Trustees of progress made. Support senior leaders with data-driven planning, presenting insights in accessible ways. Conduct ongoing data analysis to identify improvement opportunities, risks and issues. Team Leadership and Collaborative working: Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities. Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy. Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission. Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice. Attend regular meetings and networking opportunities relating to the Effective Women s Centres Project, and associated networks and events. Quality Assurance and Contribution to research: Ensure data collection, management and storage processes are standardised and consistent across all our services. Embed the Women s Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women s default assessment tools. Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams. Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women s work. Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary. Uphold the principles of ethical research, particularly with regard to consent and confidentiality. Carry out administrative tasks related directly to the delivery of the research. General duties: Maintain and improve competencies through continuous professional development. Support and uphold the mission, values and behaviours of Together Women. Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework. Adhere to all organisational policies, code of conduct, and practices. Complete all mandatory organisation training. Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles. Carry out other associated duties as needed, in line with the broad remit of the role. Please note these accountabilities do not form part of the Data and Impact Manager s contract of employment, and may be subject to amendment as the organisation's needs evolve. Person specification Essential: Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences. Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects. . click apply for full job details
Role Overview: Join Our Award-Winning Team at Kids 1st by Busy Bees at QE Gateshead - Nursery Manager Opportunity Are you a passionate childcare professional ready to lead, inspire, and make a difference? Kids 1st by Busy Bees , part of the UK's leading nursery group, is looking for an enthusiastic and dedicated Nursery Manager to join our thriving Gateshead QE setting. If you hold a Level 3 childcare qualification and have at least two years' leadership experience in an early years setting, this is your chance to bring your creativity, energy, and EYFS expertise to a place where children flourish and careers grow. As part of Busy Bees - the UK's No.1 nursery group with nearly 400 nurseries nationwide and more overseas - we're committed to giving every child the best start in life . Our award-winning workplace culture ensures that every team member is valued, supported, and empowered to thrive. Why You'll Love Working With Us When you join Kids 1st by Busy Bees, you become part of a supportive team dedicated to creating inspiring environments where children can learn, play, and grow . You'll also get to deliver our innovative Bee Curious Curriculum , designed to spark curiosity, confidence, and a lifelong love of learning. We're proud to champion community initiatives too - through our partnership with BBC Children in Need , you'll have the chance to make a real difference beyond the nursery walls. About Our Gateshead QE Nursery Our Gateshead QE nursery , rated 'Good' by Ofsted , offers a warm, welcoming space for up to 108 children . With excellent transport links (a 2-minute walk from the nearest bus stop, 5 minutes from Low Fell town centre, and close to the A1 and Durham), plus complimentary onsite parking , getting here is easy. About the benefits Up to 25% annual salary bonus Competitive salary & career progression opportunities Up to 33 days' holiday (including bank holidays) Your birthday off - our gift to you! Substantial childcare discount Ongoing professional development & training Access to our Hive benefits platform - with exclusive retail discounts and wellbeing resources Enhanced family leave & return-to-work bonus Menopause support , financial wellbeing tools , and a 24/7 Employee Assistance Programme Cycle to Work scheme & easy-access pension plan Discounted private medical insurance Opportunities to travel internationally and explore best practices in early years education with our talent exchange programme And that's just the beginning! Our Hive Wellbeing Hub also offers mental health support, a dedicated Celebrating You space to recognise your achievements, and a Grow With Us programme to fuel your career ambitions. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Dec 11, 2025
Full time
Role Overview: Join Our Award-Winning Team at Kids 1st by Busy Bees at QE Gateshead - Nursery Manager Opportunity Are you a passionate childcare professional ready to lead, inspire, and make a difference? Kids 1st by Busy Bees , part of the UK's leading nursery group, is looking for an enthusiastic and dedicated Nursery Manager to join our thriving Gateshead QE setting. If you hold a Level 3 childcare qualification and have at least two years' leadership experience in an early years setting, this is your chance to bring your creativity, energy, and EYFS expertise to a place where children flourish and careers grow. As part of Busy Bees - the UK's No.1 nursery group with nearly 400 nurseries nationwide and more overseas - we're committed to giving every child the best start in life . Our award-winning workplace culture ensures that every team member is valued, supported, and empowered to thrive. Why You'll Love Working With Us When you join Kids 1st by Busy Bees, you become part of a supportive team dedicated to creating inspiring environments where children can learn, play, and grow . You'll also get to deliver our innovative Bee Curious Curriculum , designed to spark curiosity, confidence, and a lifelong love of learning. We're proud to champion community initiatives too - through our partnership with BBC Children in Need , you'll have the chance to make a real difference beyond the nursery walls. About Our Gateshead QE Nursery Our Gateshead QE nursery , rated 'Good' by Ofsted , offers a warm, welcoming space for up to 108 children . With excellent transport links (a 2-minute walk from the nearest bus stop, 5 minutes from Low Fell town centre, and close to the A1 and Durham), plus complimentary onsite parking , getting here is easy. About the benefits Up to 25% annual salary bonus Competitive salary & career progression opportunities Up to 33 days' holiday (including bank holidays) Your birthday off - our gift to you! Substantial childcare discount Ongoing professional development & training Access to our Hive benefits platform - with exclusive retail discounts and wellbeing resources Enhanced family leave & return-to-work bonus Menopause support , financial wellbeing tools , and a 24/7 Employee Assistance Programme Cycle to Work scheme & easy-access pension plan Discounted private medical insurance Opportunities to travel internationally and explore best practices in early years education with our talent exchange programme And that's just the beginning! Our Hive Wellbeing Hub also offers mental health support, a dedicated Celebrating You space to recognise your achievements, and a Grow With Us programme to fuel your career ambitions. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Role Overview: Nursery Manager Busy Bees Swindon Peatmoor!- 12-Month Maternity Cover Location: Busy Bees Swindon Peatmoor Full-Time Competitive Salary + Excellent Benefits Are you an experienced early years professional ready to lead a passionate team and make a real difference in children's lives? Join Busy Bees, the UK's leading nursery group, as a Nursery Manager for a 12-month maternity cover role and help us deliver the best possible start in life for every child. We're looking for an inspiring and qualified childcare professional who holds a Level 3 qualification (or above) and has at least two years' leadership experience in an early years setting. If that's you, we'd love to hear from you. About Busy Bees With almost 400 nurseries across the UK and internationally, Busy Bees is one of the most trusted names in childcare and early education. We're proud of our award-winning culture, built on collaboration, support, and a shared passion for nurturing young minds. Our unique Bee Curious curriculum is designed to spark curiosity, confidence, and a lifelong love of learning. About the Role As Nursery Manager, you'll play a key role in leading, supporting, and inspiring a dedicated team to deliver outstanding care and education in line with the EYFS framework. Your responsibilities will include: Leading and developing a team of early years professionals Creating a safe, engaging, and inclusive environment for children to learn and grow Building strong partnerships with parents, carers, and the local community Overseeing day-to-day operations and ensuring compliance with all regulatory requirements About Busy Bees Swindon Peatmoor Rated "Good" by Ofsted, our Peatmoor nursery cares for up to 100 children and is home to a long-standing, passionate team, many of whom have been with Busy Bees for over 15 years. We offer spacious outdoor play areas, age-appropriate environments, and a range of educational initiatives including Sign of the Week, Busy Hands, and the Bee Curious curriculum. Our nursery is deeply involved in the local community, hosting events such as our annual Harvest Festival and inviting parents and local businesses to share their knowledge and experiences. Conveniently located close to public transport, scenic woodland walks, and local amenities, we also offer free staff parking and a welcoming, supportive team environment. What We Offer We value and invest in our people. As part of the Busy Bees team, you will receive: Up to 25% annual salary bonus Competitive salary and clear career progression opportunities Up to 33 days annual leave (including bank holidays) Your birthday off Significant childcare discount Access to our Hive benefits and wellbeing platform, including retail discounts and health resources Enhanced family leave, menopause support, and an Employee Assistance Programme Cycle to Work scheme, discounted private medical insurance, and pension options Opportunities to travel internationally and learn from early years practices around the world Our Commitment to Community Through our partnership with BBC Children in Need, we provide opportunities for fundraising and community involvement, helping to support and change children's lives beyond the nursery. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Dec 11, 2025
Full time
Role Overview: Nursery Manager Busy Bees Swindon Peatmoor!- 12-Month Maternity Cover Location: Busy Bees Swindon Peatmoor Full-Time Competitive Salary + Excellent Benefits Are you an experienced early years professional ready to lead a passionate team and make a real difference in children's lives? Join Busy Bees, the UK's leading nursery group, as a Nursery Manager for a 12-month maternity cover role and help us deliver the best possible start in life for every child. We're looking for an inspiring and qualified childcare professional who holds a Level 3 qualification (or above) and has at least two years' leadership experience in an early years setting. If that's you, we'd love to hear from you. About Busy Bees With almost 400 nurseries across the UK and internationally, Busy Bees is one of the most trusted names in childcare and early education. We're proud of our award-winning culture, built on collaboration, support, and a shared passion for nurturing young minds. Our unique Bee Curious curriculum is designed to spark curiosity, confidence, and a lifelong love of learning. About the Role As Nursery Manager, you'll play a key role in leading, supporting, and inspiring a dedicated team to deliver outstanding care and education in line with the EYFS framework. Your responsibilities will include: Leading and developing a team of early years professionals Creating a safe, engaging, and inclusive environment for children to learn and grow Building strong partnerships with parents, carers, and the local community Overseeing day-to-day operations and ensuring compliance with all regulatory requirements About Busy Bees Swindon Peatmoor Rated "Good" by Ofsted, our Peatmoor nursery cares for up to 100 children and is home to a long-standing, passionate team, many of whom have been with Busy Bees for over 15 years. We offer spacious outdoor play areas, age-appropriate environments, and a range of educational initiatives including Sign of the Week, Busy Hands, and the Bee Curious curriculum. Our nursery is deeply involved in the local community, hosting events such as our annual Harvest Festival and inviting parents and local businesses to share their knowledge and experiences. Conveniently located close to public transport, scenic woodland walks, and local amenities, we also offer free staff parking and a welcoming, supportive team environment. What We Offer We value and invest in our people. As part of the Busy Bees team, you will receive: Up to 25% annual salary bonus Competitive salary and clear career progression opportunities Up to 33 days annual leave (including bank holidays) Your birthday off Significant childcare discount Access to our Hive benefits and wellbeing platform, including retail discounts and health resources Enhanced family leave, menopause support, and an Employee Assistance Programme Cycle to Work scheme, discounted private medical insurance, and pension options Opportunities to travel internationally and learn from early years practices around the world Our Commitment to Community Through our partnership with BBC Children in Need, we provide opportunities for fundraising and community involvement, helping to support and change children's lives beyond the nursery. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Role Overview: Join Busy Bees - The UK's Leading Nursery Group - as a Nursery Manager Gloucester Denmark Road! Ready to inspire, lead, and make every day amazing for children? Busy Bees is searching for a passionate Nursery Manager with a Level 3 childcare qualification and at least two years of leadership experience in early years. Bring your creativity, EYFS knowledge, and energy - and we'll provide the perfect place for your career to flourish. Why Choose Busy Bees? With nearly 400 nurseries across the UK (and growing internationally), Busy Bees is proud to be the UK's leading nursery group. We're dedicated to giving every child the very best start in life - and we're equally committed to building a workplace where our people feel valued, supported, and celebrated. Join a team recognised for award-winning culture, ongoing professional development, and genuine opportunities to grow. About the Role As our Nursery Manager, you'll lead with passion, ensuring outstanding care, learning, and development for every child. You'll also be introduced to our inspiring Bee Curious curriculum , designed to spark imagination, confidence, and curiosity. Community & Charity We're proud partners with BBC Children in Need , giving our teams meaningful ways to get involved, fundraise, and make a difference to children nationwide. About Busy Bees Gloucester Denmark Road Our Ofsted-rated Good nursery supports up to 68 children and is home to a dedicated, long-standing team. With a large outdoor play area, strong family communication, active social media presence, and free staff parking , it's the perfect environment to nurture young minds and grow your career. Amazing Busy Bees Benefits Enjoy a market-leading package designed to support your wellbeing, lifestyle, and career: Annual bonus up to 25% Competitive salary Extensive training, CPD and clear career progression Up to 33 days holiday , including bank holidays Your birthday off - our treat! Generous childcare discount Enhanced family leave + return-to-work bonus Menopause support via Peppy Financial wellbeing support through Salary Finance Employee Assistance Programme + Mental Health First Aiders Cycle to Work scheme Easy workplace pension access through Cushon Discounted Private Medical Insurance Opportunities to travel, experience new cultures, and learn global best practices via our Talent exchange program And there's even more Enjoy our Hive Benefits & Wellbeing Platform , packed with: Huge retail discounts Wellbeing resources for mind and body Recognition and reward features "Grow with Us" development hub tailored to support your future at Busy Bees If you're ready to lead a passionate team, shape children's futures, and grow within the UK's top early years provider - Busy Bees is the place for you. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Dec 11, 2025
Full time
Role Overview: Join Busy Bees - The UK's Leading Nursery Group - as a Nursery Manager Gloucester Denmark Road! Ready to inspire, lead, and make every day amazing for children? Busy Bees is searching for a passionate Nursery Manager with a Level 3 childcare qualification and at least two years of leadership experience in early years. Bring your creativity, EYFS knowledge, and energy - and we'll provide the perfect place for your career to flourish. Why Choose Busy Bees? With nearly 400 nurseries across the UK (and growing internationally), Busy Bees is proud to be the UK's leading nursery group. We're dedicated to giving every child the very best start in life - and we're equally committed to building a workplace where our people feel valued, supported, and celebrated. Join a team recognised for award-winning culture, ongoing professional development, and genuine opportunities to grow. About the Role As our Nursery Manager, you'll lead with passion, ensuring outstanding care, learning, and development for every child. You'll also be introduced to our inspiring Bee Curious curriculum , designed to spark imagination, confidence, and curiosity. Community & Charity We're proud partners with BBC Children in Need , giving our teams meaningful ways to get involved, fundraise, and make a difference to children nationwide. About Busy Bees Gloucester Denmark Road Our Ofsted-rated Good nursery supports up to 68 children and is home to a dedicated, long-standing team. With a large outdoor play area, strong family communication, active social media presence, and free staff parking , it's the perfect environment to nurture young minds and grow your career. Amazing Busy Bees Benefits Enjoy a market-leading package designed to support your wellbeing, lifestyle, and career: Annual bonus up to 25% Competitive salary Extensive training, CPD and clear career progression Up to 33 days holiday , including bank holidays Your birthday off - our treat! Generous childcare discount Enhanced family leave + return-to-work bonus Menopause support via Peppy Financial wellbeing support through Salary Finance Employee Assistance Programme + Mental Health First Aiders Cycle to Work scheme Easy workplace pension access through Cushon Discounted Private Medical Insurance Opportunities to travel, experience new cultures, and learn global best practices via our Talent exchange program And there's even more Enjoy our Hive Benefits & Wellbeing Platform , packed with: Huge retail discounts Wellbeing resources for mind and body Recognition and reward features "Grow with Us" development hub tailored to support your future at Busy Bees If you're ready to lead a passionate team, shape children's futures, and grow within the UK's top early years provider - Busy Bees is the place for you. Role Responsibilities: Key Responsibilities: Lead & Inspire: Drive excellence and motivate your team. Quality Improvement: Enhance educational programs and operational processes. Compliance: Ensure a safe and secure environment, meeting all regulations. Financial Oversight: Manage budgets and resources effectively. Engagement: Build strong relationships with parents, staff, and the community. Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you: We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education. You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills. You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively. Qualifications and Experience: NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3. Experience as a Nursery Manager or Assistant Nursery Manager. Strong leadership, organisational, and communication skills. A focus on delivering high-quality childcare and early education. Apply now and be part of our dynamic team!
Vacancy No 5422 Vacancy Title SALES MANAGER DATA CENTRE Location LONDON SOUTHEAST NATIONAL UK Please note: The ideal candidate will be based in the Southeast of the UK with easy access to London, where the highest concentration of business opportunities and key customers is located. National travel will be required as part of the role, so flexibility to travel across the UK is essential. Vacancy Description Looking for a bigger stage to perform on? If you re an experienced and accomplished sales leader with a strong track record in HVAC, applied systems, cooling, heat exchange or thermal engineering and you're ready to step into a role where your relationships and sector knowledge will be truly valued and rewarded this could be the next strategic move you ve been waiting for. Why This Opportunity Stands Out: You re not just joining another Manufacturer. You're joining a global powerhouse with roots going back to the 1920s - a leader in specialist heating & cooling technologies trusted by blue-chip clients across: Energy & Data Centres Food & Beverage Transport HVAC & Refrigeration Chemical, Oil & Gas Marine Applications This business doesn t just shift boxes, they engineer tailored solutions , deliver technical expertise, and form long-term, value-led partnerships. Now, they re seeking a high-performing Sales Manager to lead commercial growth across the UK Data Centre Sector What You ll Be Doing: Drive national sales growth within the Data Centre market, balancing new project wins, repeat business, and specification-driven sales. Shape and lead sales strategy focused on the London region, while expanding activity nationally. Build and leverage relationships with Data Centre-focused consultants, HVAC specifiers, end-users, and contractors. Deliver expert-led, energy-efficient solutions that solve real operational challenges. Confidently present and negotiate high-value technical proposals, influencing key decision-makers, from site engineers to C-suite. Adopt a structured sales methodology (e.g.,) to build a consistent, high-quality opportunity pipeline. Use CRM tools to manage opportunities, track performance, and maintain high-quality data. Collaborate closely with internal engineering, service, and delivery teams to ensure solutions meet customer needs and drive sustainable growth. Work within established governance frameworks (tender reviews, customer onboarding, delegation of authority) to protect margin and ensure compliance. What We re Looking For: Proven HVAC experience - ideally with Plate Heat Exchangers, Chillers, AHUs, Commercial Heat Pumps, Adiabatic, Evaporative Cooling or with closely another aligned air movement / applied system. Strong technical understanding of free cooling, heat transfer, blast chillers, and coolers. Established network within the Data Centre sector (end-users, consultants, contractors, specifiers) ideal, but not essential. Must have an established network and a proven track record of dealing with HVAC / M&E Contractors such as SES, NG Bailey etc with a true desire for an opportunity to break into the Data Centre sector A hunter s instinct paired with a strategic mindset - proactive, solution-led, and commercially astute. Comfortable influencing senior decision-makers and representing a premium brand at a strategic level. Ability to build trust quickly and collaborate effectively with internal stakeholders. Flexible and willing to travel nationally Strong organisational, reporting, and CRM skills with the discipline to manage multiple opportunities simultaneously. How Success Will Be Measured: Delivery of agreed sales, EBIT, and profitability targets. Development and conversion of a structured, sustainable sales pipeline. Improved hit rate from quote to order. Consistent, accurate CRM reporting and pipeline visibility. Contribution to continuous improvement initiatives across sales and delivery functions. Strong internal collaboration and stakeholder engagement. What s In It for You? Basic Salary: £70,000 £75,000+ (higher for standout experience) Bonus: Generous performance scheme with over-target accelerators Car: Flexible car & car allowance options Benefits: Full package including pension, phone, laptop, 28 days holiday Clear career progression in a globally scaling, engineering-led business This is a chance to represent a respected global brand in a high-growth, high-impact market, with the autonomy and support to make a real difference. If you're ready to lead nationally, sell consultatively and grow strategically, apply now or get in touch for a confidential chat. SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Dec 11, 2025
Full time
Vacancy No 5422 Vacancy Title SALES MANAGER DATA CENTRE Location LONDON SOUTHEAST NATIONAL UK Please note: The ideal candidate will be based in the Southeast of the UK with easy access to London, where the highest concentration of business opportunities and key customers is located. National travel will be required as part of the role, so flexibility to travel across the UK is essential. Vacancy Description Looking for a bigger stage to perform on? If you re an experienced and accomplished sales leader with a strong track record in HVAC, applied systems, cooling, heat exchange or thermal engineering and you're ready to step into a role where your relationships and sector knowledge will be truly valued and rewarded this could be the next strategic move you ve been waiting for. Why This Opportunity Stands Out: You re not just joining another Manufacturer. You're joining a global powerhouse with roots going back to the 1920s - a leader in specialist heating & cooling technologies trusted by blue-chip clients across: Energy & Data Centres Food & Beverage Transport HVAC & Refrigeration Chemical, Oil & Gas Marine Applications This business doesn t just shift boxes, they engineer tailored solutions , deliver technical expertise, and form long-term, value-led partnerships. Now, they re seeking a high-performing Sales Manager to lead commercial growth across the UK Data Centre Sector What You ll Be Doing: Drive national sales growth within the Data Centre market, balancing new project wins, repeat business, and specification-driven sales. Shape and lead sales strategy focused on the London region, while expanding activity nationally. Build and leverage relationships with Data Centre-focused consultants, HVAC specifiers, end-users, and contractors. Deliver expert-led, energy-efficient solutions that solve real operational challenges. Confidently present and negotiate high-value technical proposals, influencing key decision-makers, from site engineers to C-suite. Adopt a structured sales methodology (e.g.,) to build a consistent, high-quality opportunity pipeline. Use CRM tools to manage opportunities, track performance, and maintain high-quality data. Collaborate closely with internal engineering, service, and delivery teams to ensure solutions meet customer needs and drive sustainable growth. Work within established governance frameworks (tender reviews, customer onboarding, delegation of authority) to protect margin and ensure compliance. What We re Looking For: Proven HVAC experience - ideally with Plate Heat Exchangers, Chillers, AHUs, Commercial Heat Pumps, Adiabatic, Evaporative Cooling or with closely another aligned air movement / applied system. Strong technical understanding of free cooling, heat transfer, blast chillers, and coolers. Established network within the Data Centre sector (end-users, consultants, contractors, specifiers) ideal, but not essential. Must have an established network and a proven track record of dealing with HVAC / M&E Contractors such as SES, NG Bailey etc with a true desire for an opportunity to break into the Data Centre sector A hunter s instinct paired with a strategic mindset - proactive, solution-led, and commercially astute. Comfortable influencing senior decision-makers and representing a premium brand at a strategic level. Ability to build trust quickly and collaborate effectively with internal stakeholders. Flexible and willing to travel nationally Strong organisational, reporting, and CRM skills with the discipline to manage multiple opportunities simultaneously. How Success Will Be Measured: Delivery of agreed sales, EBIT, and profitability targets. Development and conversion of a structured, sustainable sales pipeline. Improved hit rate from quote to order. Consistent, accurate CRM reporting and pipeline visibility. Contribution to continuous improvement initiatives across sales and delivery functions. Strong internal collaboration and stakeholder engagement. What s In It for You? Basic Salary: £70,000 £75,000+ (higher for standout experience) Bonus: Generous performance scheme with over-target accelerators Car: Flexible car & car allowance options Benefits: Full package including pension, phone, laptop, 28 days holiday Clear career progression in a globally scaling, engineering-led business This is a chance to represent a respected global brand in a high-growth, high-impact market, with the autonomy and support to make a real difference. If you're ready to lead nationally, sell consultatively and grow strategically, apply now or get in touch for a confidential chat. SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Belmont Recruitment are currently looking for a HR Business Partner to join Liverpool City Council on an initial 3-6 month temporary contract. This is a full-time role working 35 hours per week, Monday to Friday. This role operates on a hybrid working model with 2 days in the office and 3 days from home. The Role: As the Human Resources Business Partner, you will be required to partner with management teams, delivering strategic goals with regards to people related activity, driving initiatives such as workforce planning, talent management, and organisational restructuring. You will provide advice and leadership on organisational matters and people-related projects, ensuring compliance with policies and procedures whilst maintaining the highest professional standards. Main Areas of Responsibility: Act as the primary interface between aligned Director(s) and their management teams and People and Organisational Culture, ensuring the appropriate commissioning and engagement of other corporate support teams to deliver directorate priorities Drive people related initiatives such as workforce planning including succession planning, talent management and career development initiatives, people and leadership development/performance, training, employee engagement and retention Facilitate organisational restructuring, consulting with trade unions and staff, managing redundancy and at-risk redeployment through to completion and working with OD to embed changes Provide advice, guidance and support to senior managers on organisational matters including transformation, organisation design and delivery and employment law issues engaging the employee relations and policy team at the appropriate time You must hold a Graduate Chartered Institute of Personnel Development (CIPD) qualification or actively pursuing CIPD level 7 to be considered for this placement. Please apply with an up to date CV ASAP if this role would be of interest to you.
Dec 11, 2025
Contractor
Belmont Recruitment are currently looking for a HR Business Partner to join Liverpool City Council on an initial 3-6 month temporary contract. This is a full-time role working 35 hours per week, Monday to Friday. This role operates on a hybrid working model with 2 days in the office and 3 days from home. The Role: As the Human Resources Business Partner, you will be required to partner with management teams, delivering strategic goals with regards to people related activity, driving initiatives such as workforce planning, talent management, and organisational restructuring. You will provide advice and leadership on organisational matters and people-related projects, ensuring compliance with policies and procedures whilst maintaining the highest professional standards. Main Areas of Responsibility: Act as the primary interface between aligned Director(s) and their management teams and People and Organisational Culture, ensuring the appropriate commissioning and engagement of other corporate support teams to deliver directorate priorities Drive people related initiatives such as workforce planning including succession planning, talent management and career development initiatives, people and leadership development/performance, training, employee engagement and retention Facilitate organisational restructuring, consulting with trade unions and staff, managing redundancy and at-risk redeployment through to completion and working with OD to embed changes Provide advice, guidance and support to senior managers on organisational matters including transformation, organisation design and delivery and employment law issues engaging the employee relations and policy team at the appropriate time You must hold a Graduate Chartered Institute of Personnel Development (CIPD) qualification or actively pursuing CIPD level 7 to be considered for this placement. Please apply with an up to date CV ASAP if this role would be of interest to you.
Senior HR Adviser Contract Type: Temporary, hybrid 2 days in office in E14 Daily Rate: 200- 250 depending on experience Contract Length: 6 months, possible extension Working Hours: Full-time (35 hours/week) Role Overview We are seeking a proactive and experienced Senior HR Adviser to join our People Partnering team, reporting to the COO. In this role, you will support the delivery of people plans tailored to your aligned business areas. Your ability to utilise data and metrics effectively will be crucial in driving informed decision-making on people priorities and change initiatives. Key Responsibilities: Act as a trusted advisor to managers, offering practical HR guidance. Support recruitment, performance, and employee relations activities. Collaborate on People team projects and continuous improvement initiatives. Use data and systems to inform decisions and maintain accurate records. Handle escalations from the People Hub and deliver excellent service to colleagues. Contribute to organisational design and wider HR priorities. Stay current with workplace trends and employment legislation. Minimum Criteria Generalist HR experience in a comparable organisation size and complexity. Strong understanding of HR best practises, UK employment law, and legal requirements. High level of data confidence, with the ability to analyse and interpret data effectively. Familiarity with project management principles, capable of anticipating challenges and driving actions. Proactive, able to multitask, and work independently to meet key deliverables. Proven experience in collaborative result achievement. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 11, 2025
Seasonal
Senior HR Adviser Contract Type: Temporary, hybrid 2 days in office in E14 Daily Rate: 200- 250 depending on experience Contract Length: 6 months, possible extension Working Hours: Full-time (35 hours/week) Role Overview We are seeking a proactive and experienced Senior HR Adviser to join our People Partnering team, reporting to the COO. In this role, you will support the delivery of people plans tailored to your aligned business areas. Your ability to utilise data and metrics effectively will be crucial in driving informed decision-making on people priorities and change initiatives. Key Responsibilities: Act as a trusted advisor to managers, offering practical HR guidance. Support recruitment, performance, and employee relations activities. Collaborate on People team projects and continuous improvement initiatives. Use data and systems to inform decisions and maintain accurate records. Handle escalations from the People Hub and deliver excellent service to colleagues. Contribute to organisational design and wider HR priorities. Stay current with workplace trends and employment legislation. Minimum Criteria Generalist HR experience in a comparable organisation size and complexity. Strong understanding of HR best practises, UK employment law, and legal requirements. High level of data confidence, with the ability to analyse and interpret data effectively. Familiarity with project management principles, capable of anticipating challenges and driving actions. Proactive, able to multitask, and work independently to meet key deliverables. Proven experience in collaborative result achievement. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Vision for Education - Manchester
Salford, Manchester
Graduate Recruitment Consultant Join a Team That s Redefining Education Recruitment! Location: Salford Quays, Manchester Hours: Full Time 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Enjoy reduced hours (9am 3pm) during school holidays About Us Vision for Education is proudly part of The Edwin Group , a Sunday Times Best Places to Work 2025, for the third consecutive year. Rated Excellent by our people across the board, we re known for our world-class employee engagement, ethical leadership, and purpose-driven culture. As a carbon-neutral, ESG-leading organisation, we re not just leading the education sector-we re creating positive change for schools, communities, and the planet. Our work supports the UN Sustainable Development Goals, and we proactively champion wellbeing, inclusivity, and climate action. Why Join Us? We re on the lookout for a Graduate Education Recruitment Consultant to join our growing and friendly Manchester team, supporting SEND schools across Manchester and Greater Manchester. If you want to work with the best, build lasting client relationships, and feel genuinely valued-this is the role for you. Expect: A warm desk and uncapped commission opportunities Clear, supported progression all the way to Branch Manager A fun, high-performing, team-first culture A chance to make a meaningful difference in education We re not a one-size-fits-all team-we celebrate individuality, but we re united by our drive, our values, and our love of what we do. The Role What You'll Be Doing Promoting recruitment solutions to a range of educational institutions, with a strong focus on generating new business through proactive outbound calls Bring your ideas to the table and help drive our branch s continued success Working with a large client base - many of the schools nationally work exclusively with Vision for Education Using sales, business development and marketing techniques and networking opportunities to attract business from client schools Driving business development through relationship-building and outreach Visiting schools and deepening client engagement Finding, engaging, and placing brilliant educators in the right roles Using social media, headhunting, and networking to build talent pools Managing applications, interviews, references, and placements Using our Salesforce system to track progress and keep things moving Supporting schools with sponsorship opportunities Act as an Ambassador for the Group s ESG strategy and you demonstrate this through a commitment to adopt, promote and comply with ESG policies, developments, and initiatives Who We re Looking For You ll be a proactive and professional individual with excellent communication skills, ready to grow your desk and make an impact. Excellent time management and organisational skills. Full UK driving licence with access to a car (essential) Strong communicator with a consultative sales style Resilient and self-motivated A natural relationship-builder and team player Driven to exceed targets while staying true to ethical business practices What You ll Get in Return Uncapped commission 25 days annual leave + bank holidays + your birthday off Free parking on site Enhanced parental leave Flexible school holiday hours Regular team events, incentives, and celebrations Ongoing training and career development Modern, professional office with a supportive culture A chance to make a real difference in education Ready to take the next step in your recruitment career? Click Apply Now with your CV and join a company that s as ambitious and passionate as you are. Process: Screening Process - Our screening process is designed to assess candidates in a fair way. This gives you an opportunity to share your skill, experience and passion. Phone Call with the Talent Team - You will share a call with our Talent Acquisition team who will answer any questions you have about the role, our business and any next steps. 1st Interview - This first stage will involve meeting your potential manager and team members. Branch shadow This is a great opportunity to get a taste of what the role will entail, sit with your potential colleagues and ask questions. Final Stage Interview - The final interview involves meeting a Senior Stakeholder in the business. The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Dec 11, 2025
Full time
Graduate Recruitment Consultant Join a Team That s Redefining Education Recruitment! Location: Salford Quays, Manchester Hours: Full Time 7.30am 4pm x2 days per week 7.30am - 5pm x2 days per week 7.30am 4.30pm Friday's Work from home Wednesday's Enjoy reduced hours (9am 3pm) during school holidays About Us Vision for Education is proudly part of The Edwin Group , a Sunday Times Best Places to Work 2025, for the third consecutive year. Rated Excellent by our people across the board, we re known for our world-class employee engagement, ethical leadership, and purpose-driven culture. As a carbon-neutral, ESG-leading organisation, we re not just leading the education sector-we re creating positive change for schools, communities, and the planet. Our work supports the UN Sustainable Development Goals, and we proactively champion wellbeing, inclusivity, and climate action. Why Join Us? We re on the lookout for a Graduate Education Recruitment Consultant to join our growing and friendly Manchester team, supporting SEND schools across Manchester and Greater Manchester. If you want to work with the best, build lasting client relationships, and feel genuinely valued-this is the role for you. Expect: A warm desk and uncapped commission opportunities Clear, supported progression all the way to Branch Manager A fun, high-performing, team-first culture A chance to make a meaningful difference in education We re not a one-size-fits-all team-we celebrate individuality, but we re united by our drive, our values, and our love of what we do. The Role What You'll Be Doing Promoting recruitment solutions to a range of educational institutions, with a strong focus on generating new business through proactive outbound calls Bring your ideas to the table and help drive our branch s continued success Working with a large client base - many of the schools nationally work exclusively with Vision for Education Using sales, business development and marketing techniques and networking opportunities to attract business from client schools Driving business development through relationship-building and outreach Visiting schools and deepening client engagement Finding, engaging, and placing brilliant educators in the right roles Using social media, headhunting, and networking to build talent pools Managing applications, interviews, references, and placements Using our Salesforce system to track progress and keep things moving Supporting schools with sponsorship opportunities Act as an Ambassador for the Group s ESG strategy and you demonstrate this through a commitment to adopt, promote and comply with ESG policies, developments, and initiatives Who We re Looking For You ll be a proactive and professional individual with excellent communication skills, ready to grow your desk and make an impact. Excellent time management and organisational skills. Full UK driving licence with access to a car (essential) Strong communicator with a consultative sales style Resilient and self-motivated A natural relationship-builder and team player Driven to exceed targets while staying true to ethical business practices What You ll Get in Return Uncapped commission 25 days annual leave + bank holidays + your birthday off Free parking on site Enhanced parental leave Flexible school holiday hours Regular team events, incentives, and celebrations Ongoing training and career development Modern, professional office with a supportive culture A chance to make a real difference in education Ready to take the next step in your recruitment career? Click Apply Now with your CV and join a company that s as ambitious and passionate as you are. Process: Screening Process - Our screening process is designed to assess candidates in a fair way. This gives you an opportunity to share your skill, experience and passion. Phone Call with the Talent Team - You will share a call with our Talent Acquisition team who will answer any questions you have about the role, our business and any next steps. 1st Interview - This first stage will involve meeting your potential manager and team members. Branch shadow This is a great opportunity to get a taste of what the role will entail, sit with your potential colleagues and ask questions. Final Stage Interview - The final interview involves meeting a Senior Stakeholder in the business. The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Office Manager Location: Greater Manchester (initially Stockport, relocating to Manchester Science Park in mid-late 2026) Contract: Full-time, 35 hours per week, Monday-Friday Play a pivotal role in shaping the next chapter of one of the world's most valuable health research resources. Our client is a globally significant biomedical database and research organisation, powering scientific breakthroughs that improve and save lives. As they prepare to move from their current site in Cheadle to a brand-new, purpose-built facility at Manchester Science Park (Greenheys), they are seeking an experienced Office Manager to support this major transition and ensure a world-class experience for staff, visitors, and stakeholders. This is an exciting opportunity to be at the heart of a period of transformation-supporting soft services, operational coordination, and the people-focused environment that enables the organisation's mission. The Role Reporting to the Facilities Manager, you will be the central point of contact for all office operations across multiple locations. You'll ensure the workspace runs smoothly, provide exceptional visitor experiences, and lead the planning and execution of a major relocation to Manchester Science Park. This is a hands-on, varied role requiring a proactive approach, excellent organisational skills, and the confidence to manage multiple stakeholders, suppliers, and priorities. You will be responsible for: Leading the transfer of office operations and staff from Stockport to Manchester during 2026, liaising closely with landlords and key stakeholders. Managing all aspects of the office environment, including visitor management, meeting room logistics, catering arrangements, equipment provision, and cleaning/hygiene contracts. Ensuring AV systems are fully operational and ready for daily meetings and events. Overseeing a high-quality visitor journey for stakeholders, researchers, and partners, including those travelling from Oxford and other UK locations. Building a strong working relationship with Manchester Science Park operators to ensure the organisation benefits from its vibrant community and that shared facilities (coffee shop, breakout areas, toilets, lifts, showers, etc.) remain to high standards. Leading and supporting a small team to deliver a professional, customer-focused office environment. About You You'll be an organised, people-centred Office Manager who thrives in a complex, fast-moving environment and enjoys being the "go-to" person for operational excellence. To succeed, you'll bring: Experience managing office operations in a complex environment such as a hospital, clinic, laboratory, or similarly regulated setting. Proven experience leading successful office relocations and supporting change. Experience managing a busy city-centre office of 150+ employees. Strong team leadership skills and the ability to deliver high-quality service across all touchpoints. Ability to work independently and complete tasks with minimal supervision. Proficiency with Microsoft 365, desk/room booking tools (e.g., Deskbird), and office coordination platforms. Confidence setting up and supporting AV systems and general workplace technology. Why Join? Our client is committed to equality, diversity, and creating an inclusive environment where everyone can thrive. From day one, you'll have access to a comprehensive benefits package designed to support your health, wellbeing, and work-life balance. Benefits include: 26 days' annual leave (plus bank holidays), increasing with service Holiday buy scheme (up to 1 additional week) Birthday leave USS pension scheme Healthcare cash plan Enhanced family leave (from day one) Cycle to Work scheme Season ticket loan Professional subscriptions reimbursed Annual learning budget Free on-site gym Subsidised canteen lunches Free car parking Employee discounts portal Employee assistance programme Annual flu vaccination Life assurance cover About Our Client Our client manages the world's largest and most comprehensive biomedical database of its kind, containing anonymised genetic and health information from 500,000 UK participants. This resource fuels global research into serious diseases such as cancer, heart disease, and stroke, enabling groundbreaking scientific discoveries. With over 350 staff across four UK sites, the organisation offers an inspiring, collaborative environment-working alongside leading biomedical scientists in a shared mission to improve public health. Ready to help shape the future of a world-leading scientific organisation? Apply now to become their next Office Manager.
Dec 11, 2025
Full time
Office Manager Location: Greater Manchester (initially Stockport, relocating to Manchester Science Park in mid-late 2026) Contract: Full-time, 35 hours per week, Monday-Friday Play a pivotal role in shaping the next chapter of one of the world's most valuable health research resources. Our client is a globally significant biomedical database and research organisation, powering scientific breakthroughs that improve and save lives. As they prepare to move from their current site in Cheadle to a brand-new, purpose-built facility at Manchester Science Park (Greenheys), they are seeking an experienced Office Manager to support this major transition and ensure a world-class experience for staff, visitors, and stakeholders. This is an exciting opportunity to be at the heart of a period of transformation-supporting soft services, operational coordination, and the people-focused environment that enables the organisation's mission. The Role Reporting to the Facilities Manager, you will be the central point of contact for all office operations across multiple locations. You'll ensure the workspace runs smoothly, provide exceptional visitor experiences, and lead the planning and execution of a major relocation to Manchester Science Park. This is a hands-on, varied role requiring a proactive approach, excellent organisational skills, and the confidence to manage multiple stakeholders, suppliers, and priorities. You will be responsible for: Leading the transfer of office operations and staff from Stockport to Manchester during 2026, liaising closely with landlords and key stakeholders. Managing all aspects of the office environment, including visitor management, meeting room logistics, catering arrangements, equipment provision, and cleaning/hygiene contracts. Ensuring AV systems are fully operational and ready for daily meetings and events. Overseeing a high-quality visitor journey for stakeholders, researchers, and partners, including those travelling from Oxford and other UK locations. Building a strong working relationship with Manchester Science Park operators to ensure the organisation benefits from its vibrant community and that shared facilities (coffee shop, breakout areas, toilets, lifts, showers, etc.) remain to high standards. Leading and supporting a small team to deliver a professional, customer-focused office environment. About You You'll be an organised, people-centred Office Manager who thrives in a complex, fast-moving environment and enjoys being the "go-to" person for operational excellence. To succeed, you'll bring: Experience managing office operations in a complex environment such as a hospital, clinic, laboratory, or similarly regulated setting. Proven experience leading successful office relocations and supporting change. Experience managing a busy city-centre office of 150+ employees. Strong team leadership skills and the ability to deliver high-quality service across all touchpoints. Ability to work independently and complete tasks with minimal supervision. Proficiency with Microsoft 365, desk/room booking tools (e.g., Deskbird), and office coordination platforms. Confidence setting up and supporting AV systems and general workplace technology. Why Join? Our client is committed to equality, diversity, and creating an inclusive environment where everyone can thrive. From day one, you'll have access to a comprehensive benefits package designed to support your health, wellbeing, and work-life balance. Benefits include: 26 days' annual leave (plus bank holidays), increasing with service Holiday buy scheme (up to 1 additional week) Birthday leave USS pension scheme Healthcare cash plan Enhanced family leave (from day one) Cycle to Work scheme Season ticket loan Professional subscriptions reimbursed Annual learning budget Free on-site gym Subsidised canteen lunches Free car parking Employee discounts portal Employee assistance programme Annual flu vaccination Life assurance cover About Our Client Our client manages the world's largest and most comprehensive biomedical database of its kind, containing anonymised genetic and health information from 500,000 UK participants. This resource fuels global research into serious diseases such as cancer, heart disease, and stroke, enabling groundbreaking scientific discoveries. With over 350 staff across four UK sites, the organisation offers an inspiring, collaborative environment-working alongside leading biomedical scientists in a shared mission to improve public health. Ready to help shape the future of a world-leading scientific organisation? Apply now to become their next Office Manager.
Role: Senior HR Business Partner Salary: Competitive Basic Salary plus comprehensive benefits and bonus Location: London (60/40 hybrid working after induction period) My client is a fast-growing, well-established, main market listed organisation, with a portfolio of market leading professional services supporting an international client base. Due to the ongoing evolution of their people function, they are now recruiting for an experienced HR Business Partner who will shape and deliver people strategies that drive business performance. Reporting to the Head of HR, you'll work closely with business leaders to embed best practice, coach on people matters, and strengthen organisational capability across their professional services business portfolio, translating business strategy into proactive people initiatives across their multi-location footprint. Key Responsibilities: A stand-alone role, acting as a strategic link between HR, Business Managers and wider senior leadership, aligning human resources strategies with overall business objectives to drive commercial success. Supporting stakeholders on HR matters like workforce planning, org design, succession planning and talent development, providing expertise to solve people-related challenges. Work closely with Business Managers to understand their challenges and develop tailored HR, talent planning and client focused solutions. Drive and instill a high-performance culture, championing organisational change and help to embed HR into the business's core strategy, fostering a positive people culture. Influencing and developing HR policies and processes, adopting technology solutions and data analysis alongside the operational people team, to support recommendations, decision making and assessing impact. The Person: With proven experience as a HR Business Partner, we are ideally seeking an individual from a progressive professional services, consultancy or other knowledge-intensive environment organisations with similar overarching principles and strategic priorities. Degree qualified or equivalent, with evidence of further professional development. A natural relationship-builder, able to influence a senior stakeholder community positively. Ability to translate business needs into people solutions, with organisational development, change management, talent planning, and workforce strategy skills. Commercially minded and able to appreciate the financial implications of HR initiatives, bringing a commercial, people-first lens to all activity. Understanding of data, process optimisation etc. and the impact on people decisions. Proactive, solutions-oriented mindset with the resilience to manage multiple strategically significant priorities. My client is offering a compelling package and alongside this they provide exciting career opportunities. This is a rare opportunity to have a significant impact within a large fast-growing business and shape a crucial role. Based at their prestigious London offices, the role supports hybrid and flexible working with a typical 60/40 split in favor of the office. If you feel you have the qualities my client is seeking, please forward your CV indicating your current package to Lee Rankin at GEM Partnership or for a discreet conversation call our Peterlee office. GEM Partnership is acting as an employment agency on this vacancy. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search.
Dec 11, 2025
Full time
Role: Senior HR Business Partner Salary: Competitive Basic Salary plus comprehensive benefits and bonus Location: London (60/40 hybrid working after induction period) My client is a fast-growing, well-established, main market listed organisation, with a portfolio of market leading professional services supporting an international client base. Due to the ongoing evolution of their people function, they are now recruiting for an experienced HR Business Partner who will shape and deliver people strategies that drive business performance. Reporting to the Head of HR, you'll work closely with business leaders to embed best practice, coach on people matters, and strengthen organisational capability across their professional services business portfolio, translating business strategy into proactive people initiatives across their multi-location footprint. Key Responsibilities: A stand-alone role, acting as a strategic link between HR, Business Managers and wider senior leadership, aligning human resources strategies with overall business objectives to drive commercial success. Supporting stakeholders on HR matters like workforce planning, org design, succession planning and talent development, providing expertise to solve people-related challenges. Work closely with Business Managers to understand their challenges and develop tailored HR, talent planning and client focused solutions. Drive and instill a high-performance culture, championing organisational change and help to embed HR into the business's core strategy, fostering a positive people culture. Influencing and developing HR policies and processes, adopting technology solutions and data analysis alongside the operational people team, to support recommendations, decision making and assessing impact. The Person: With proven experience as a HR Business Partner, we are ideally seeking an individual from a progressive professional services, consultancy or other knowledge-intensive environment organisations with similar overarching principles and strategic priorities. Degree qualified or equivalent, with evidence of further professional development. A natural relationship-builder, able to influence a senior stakeholder community positively. Ability to translate business needs into people solutions, with organisational development, change management, talent planning, and workforce strategy skills. Commercially minded and able to appreciate the financial implications of HR initiatives, bringing a commercial, people-first lens to all activity. Understanding of data, process optimisation etc. and the impact on people decisions. Proactive, solutions-oriented mindset with the resilience to manage multiple strategically significant priorities. My client is offering a compelling package and alongside this they provide exciting career opportunities. This is a rare opportunity to have a significant impact within a large fast-growing business and shape a crucial role. Based at their prestigious London offices, the role supports hybrid and flexible working with a typical 60/40 split in favor of the office. If you feel you have the qualities my client is seeking, please forward your CV indicating your current package to Lee Rankin at GEM Partnership or for a discreet conversation call our Peterlee office. GEM Partnership is acting as an employment agency on this vacancy. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search.
Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? We re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact. What does this role do? As Digital Product Manager, you'll: lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development, collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals, manage, coach and develop a Digital Product Officer, ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement. Interviews for this role are provisionally scheduled for week commencing 12th January 2026. Could this be you? We re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Dec 11, 2025
Full time
Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? We re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact. What does this role do? As Digital Product Manager, you'll: lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development, collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals, manage, coach and develop a Digital Product Officer, ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement. Interviews for this role are provisionally scheduled for week commencing 12th January 2026. Could this be you? We re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
Dec 11, 2025
Full time
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
