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home manager residential care home
Facilities Manager (Hard services)
Ballymore
Facilities Manager We're now recruiting for aFacilities Managerto join us at our development in East London, Royal Wharf! What you should know Ballymore is a family-owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of aNew Providence Wharf. Important to note Hours of work: 40 per week, 08:30am - 17:30pm Monday to Friday Location: E16, West Silvertown Salary: Competitive annual salary, this will be discussed during application stage What you'll be doing Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department. Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms. Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system. Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our compliance system. To assist in the mobilisation, delivery and coordination of project works on site. To provide facilities related advice and support to the estate management team. To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately elevate issues for further support as required. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Detailed experience in the use of CAFM and compliance software. Experience working in facilities or estate management for a minimum of 8 years. Solid experience in the management of external suppliers, contactors and consultants covering a range of services (primarily hard services) Experience of the management and coordination of health safety. Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners. What now? Very simply, apply here! Do not hesitate to apply online today. Updates on applications made via our job boards will be provided over a 1-2-week period from the date of submission. Not what you're looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.
Mar 03, 2026
Full time
Facilities Manager We're now recruiting for aFacilities Managerto join us at our development in East London, Royal Wharf! What you should know Ballymore is a family-owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of aNew Providence Wharf. Important to note Hours of work: 40 per week, 08:30am - 17:30pm Monday to Friday Location: E16, West Silvertown Salary: Competitive annual salary, this will be discussed during application stage What you'll be doing Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department. Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms. Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system. Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our compliance system. To assist in the mobilisation, delivery and coordination of project works on site. To provide facilities related advice and support to the estate management team. To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately elevate issues for further support as required. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Detailed experience in the use of CAFM and compliance software. Experience working in facilities or estate management for a minimum of 8 years. Solid experience in the management of external suppliers, contactors and consultants covering a range of services (primarily hard services) Experience of the management and coordination of health safety. Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners. What now? Very simply, apply here! Do not hesitate to apply online today. Updates on applications made via our job boards will be provided over a 1-2-week period from the date of submission. Not what you're looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.
Registered Children's Home Manager
Hayes Staff Recruitment
Brand-new childrens residential home Long-term, growth-focused project (with potential for additional homes in the future) Supportive ownership with a genuine focus on quality care and compliance Competitive salary and involvement from pre-registration stage Were ideally looking for someone who: Has previous experience as a Registered Manager (or a strong Deputy ready to step up) Has been involved in Of click apply for full job details
Mar 03, 2026
Full time
Brand-new childrens residential home Long-term, growth-focused project (with potential for additional homes in the future) Supportive ownership with a genuine focus on quality care and compliance Competitive salary and involvement from pre-registration stage Were ideally looking for someone who: Has previous experience as a Registered Manager (or a strong Deputy ready to step up) Has been involved in Of click apply for full job details
Bay View Child Care Ltd
Team Leader Care
Bay View Child Care Ltd Priest Hutton, Lancashire
Team Leader Care Contract: Permanent, Full Time Hours: 40 hours per week Responsible to: Registered Manager Location: Capernwray, Carnforth Salary : Basic salary of 27,803.20 with a potential to earn up to a total of 34,523.20 with sleep in shifts. We are looking for dynamic and inspirational Residential Home Team Leader to join our already established Children's Home Team at Bayview. You'll be working in one of our family feel children's homes in Capernwray, Carnforth, with a maximum of four young people per home. Our service requires individuals who will help guide young people aged 8-18 with social, emotional and behavioural difficulties to success and who are dedicated to supporting our ethos. As well as this, you will support in providing a safe, secure, homely and positive environment for the children and young adults in the home so that their lives are progressively improved. To assist the Registered Manager and Deputy Manager in the leadership and management of the day to day operations of the Home so that the lives of all of the young residents are progressively improved. All our homes are rated 'Outstanding' or 'Good' by Ofsted so as such we would require you to assist in the continuous improvement and development of the quality, image and reputation of the Home. To deputise for the Registered Manager at any time when the Registered Manager is not physically present at the Home. You must also hold a full UK driving license. It is a requirement that you hold your Diploma Level 3 in Working with Children & Young People. Benefits Competitive Salary plus up to 6720 in sleep in payments (average of 6-8 sleep ins per month at 70 per sleep in) Regular Supervisions Company pension Access to our Exchange Employee Discount Scheme Access to wellbeing programmes via our Exchange Provision Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme Promotion opportunities The Provision of Childcare Care plans, which meet the pre-agreed standards, are religiously produced for each child, reviewed in line with the pre-agreed timescales and submitted to the Registered Manager for approval. All legal requirements, Ofsted standards and the policies and procedures of Bay View Childcare are adhered to at all times by all members of staff. Any feedback received from residents, family, friends, placing authorities and any other relevant parties is religiously noted and communicated to the Registered Manager by the pre-agreed method. The Registered Manager is kept fully informed of all important issues and developments within the Home at all times, in line with the pre-agreed guidelines. All members of staff are aware of the standards of behaviour required and any deviation from the pre-agreed code of behaviour is directly but respectfully addressed by the Deputy Manager. All members of staff are approachable, friendly and professional, proactively engage with the children and create an open, positive and inclusive environment so that the children feel that they belong in the Home. All members of staff work proactively and constructively with the children, endeavouring to build relationships with them, add to their quality of life and build foundations for future personal success. The Team Leader is fully aware of his or her responsibilities in terms of the rota, sleeping duties and on-call arrangements and complies with them at all times. Should the Team Leader have any concerns as to the behaviour or competence of the Registered Manager, these are communicated privately and confidentially to the Responsible Individual. Business Management and Improvement At any time when the Registered Manager is not physically present, the Team Leader assists the Deputy Manager in deputising for the Registered Manager and takes responsibility for managing all day to day aspects of the Home. The Team Leader ensures that no element of the pre-agreed expenditure budget is exceeded without the express prior permission of the Registered Manager. The quality of food provided to the children is in line with the pre-agreed food standards. The Team Leader actively assists with and carries out menu planning, cooking and the purchasing of foodstuffs, as necessary. When the Registered Manager is not present, the Team Leader assists the Deputy Manager who leads the weekly staff meeting. This is done in an open, positive and inclusive way ensuring that all staff have the opportunity to communicate concerns and put forward potential solutions and improvement ideas. Members of staff are actively involved in and consulted on decisions which affect the way they carry out their jobs on a day to day basis. A senior staff meeting is held ahead of the weekly staff meeting in order to prepare properly for that meeting and agree anything important which needs to be communicated to the rest of the team. The Team Leader proactively communicates ideas for the medium term improvement of the Home, for inclusion in the annual development plan. Any problem area or issue needing to be addressed within the business is immediately raised with the Deputy or Registered Manager. The Team Leader is continually seeking to develop his or her knowledge and skills in relation to childcare and religiously attends training and development courses and workshops as required by the Registered Manager. Staff Management All staff are managed fairly and consistently and in accordance with the core values of the Home with the effect that the level of staff turnover is kept to a minimum. The Team Leader ensures that day to day staff management issues are dealt with quickly, fairly and professionally. Employee absence is proactively managed in accordance with the agreed absence management policy and procedure. Return to work interviews are carried out as necessary and in line with the agreed policy and procedure. Where staff are unavailable for work at short notice, immediate action is taken to obtain competent staff to fulfil their roles. The Team Leader ensures that the staff working on each shift for which he or she is responsible are deployed as effectively as possible. The appearance of all staff is proactively managed so that it consistently meets the agreed appearance standard. The Team Leader carries out regular performance reviews (supervisions) with all team members in accordance with the agreed procedures and timescales. Appropriate performance data, indicators and measures are employed to ensure that performance measurement is professional and objective. The Team Leader ensures that all legal health and safety requirements and the company's health and safety policies and procedures are complied with at all times. Good personal hygiene standards, as specified in the relevant company policies and procedures, are followed religiously by all staff. Any deviation from this is dealt with quickly and effectively by the Team Leader. The Team Leader ensures that all members of staff abide by all of the company's health and safety policies and procedures at all times. Bay View is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Bay View is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position. INDRESHP PandoLogic. Category:Quality Control,
Mar 03, 2026
Full time
Team Leader Care Contract: Permanent, Full Time Hours: 40 hours per week Responsible to: Registered Manager Location: Capernwray, Carnforth Salary : Basic salary of 27,803.20 with a potential to earn up to a total of 34,523.20 with sleep in shifts. We are looking for dynamic and inspirational Residential Home Team Leader to join our already established Children's Home Team at Bayview. You'll be working in one of our family feel children's homes in Capernwray, Carnforth, with a maximum of four young people per home. Our service requires individuals who will help guide young people aged 8-18 with social, emotional and behavioural difficulties to success and who are dedicated to supporting our ethos. As well as this, you will support in providing a safe, secure, homely and positive environment for the children and young adults in the home so that their lives are progressively improved. To assist the Registered Manager and Deputy Manager in the leadership and management of the day to day operations of the Home so that the lives of all of the young residents are progressively improved. All our homes are rated 'Outstanding' or 'Good' by Ofsted so as such we would require you to assist in the continuous improvement and development of the quality, image and reputation of the Home. To deputise for the Registered Manager at any time when the Registered Manager is not physically present at the Home. You must also hold a full UK driving license. It is a requirement that you hold your Diploma Level 3 in Working with Children & Young People. Benefits Competitive Salary plus up to 6720 in sleep in payments (average of 6-8 sleep ins per month at 70 per sleep in) Regular Supervisions Company pension Access to our Exchange Employee Discount Scheme Access to wellbeing programmes via our Exchange Provision Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme Promotion opportunities The Provision of Childcare Care plans, which meet the pre-agreed standards, are religiously produced for each child, reviewed in line with the pre-agreed timescales and submitted to the Registered Manager for approval. All legal requirements, Ofsted standards and the policies and procedures of Bay View Childcare are adhered to at all times by all members of staff. Any feedback received from residents, family, friends, placing authorities and any other relevant parties is religiously noted and communicated to the Registered Manager by the pre-agreed method. The Registered Manager is kept fully informed of all important issues and developments within the Home at all times, in line with the pre-agreed guidelines. All members of staff are aware of the standards of behaviour required and any deviation from the pre-agreed code of behaviour is directly but respectfully addressed by the Deputy Manager. All members of staff are approachable, friendly and professional, proactively engage with the children and create an open, positive and inclusive environment so that the children feel that they belong in the Home. All members of staff work proactively and constructively with the children, endeavouring to build relationships with them, add to their quality of life and build foundations for future personal success. The Team Leader is fully aware of his or her responsibilities in terms of the rota, sleeping duties and on-call arrangements and complies with them at all times. Should the Team Leader have any concerns as to the behaviour or competence of the Registered Manager, these are communicated privately and confidentially to the Responsible Individual. Business Management and Improvement At any time when the Registered Manager is not physically present, the Team Leader assists the Deputy Manager in deputising for the Registered Manager and takes responsibility for managing all day to day aspects of the Home. The Team Leader ensures that no element of the pre-agreed expenditure budget is exceeded without the express prior permission of the Registered Manager. The quality of food provided to the children is in line with the pre-agreed food standards. The Team Leader actively assists with and carries out menu planning, cooking and the purchasing of foodstuffs, as necessary. When the Registered Manager is not present, the Team Leader assists the Deputy Manager who leads the weekly staff meeting. This is done in an open, positive and inclusive way ensuring that all staff have the opportunity to communicate concerns and put forward potential solutions and improvement ideas. Members of staff are actively involved in and consulted on decisions which affect the way they carry out their jobs on a day to day basis. A senior staff meeting is held ahead of the weekly staff meeting in order to prepare properly for that meeting and agree anything important which needs to be communicated to the rest of the team. The Team Leader proactively communicates ideas for the medium term improvement of the Home, for inclusion in the annual development plan. Any problem area or issue needing to be addressed within the business is immediately raised with the Deputy or Registered Manager. The Team Leader is continually seeking to develop his or her knowledge and skills in relation to childcare and religiously attends training and development courses and workshops as required by the Registered Manager. Staff Management All staff are managed fairly and consistently and in accordance with the core values of the Home with the effect that the level of staff turnover is kept to a minimum. The Team Leader ensures that day to day staff management issues are dealt with quickly, fairly and professionally. Employee absence is proactively managed in accordance with the agreed absence management policy and procedure. Return to work interviews are carried out as necessary and in line with the agreed policy and procedure. Where staff are unavailable for work at short notice, immediate action is taken to obtain competent staff to fulfil their roles. The Team Leader ensures that the staff working on each shift for which he or she is responsible are deployed as effectively as possible. The appearance of all staff is proactively managed so that it consistently meets the agreed appearance standard. The Team Leader carries out regular performance reviews (supervisions) with all team members in accordance with the agreed procedures and timescales. Appropriate performance data, indicators and measures are employed to ensure that performance measurement is professional and objective. The Team Leader ensures that all legal health and safety requirements and the company's health and safety policies and procedures are complied with at all times. Good personal hygiene standards, as specified in the relevant company policies and procedures, are followed religiously by all staff. Any deviation from this is dealt with quickly and effectively by the Team Leader. The Team Leader ensures that all members of staff abide by all of the company's health and safety policies and procedures at all times. Bay View is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Bay View is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position. INDRESHP PandoLogic. Category:Quality Control,
SKY
Campaigns Product Manager
SKY
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Bay View Child Care Ltd
Team Leader Care
Bay View Child Care Ltd Heysham, Lancashire
Team Leader Care Contract: Permanent, Full Time Hours: 40 hours per week Responsible to: Registered Manager Location: Heysham, Morecombe Salary : Basic salary of 27,803.20 with a potential to earn up to a total of 34,523.20 with sleep in shifts. We are looking for dynamic and inspirational Residential Home Team Leader to join our already established Children's Home Team at Bayview. You'll be working in one of our family feel children's homes in Capernwray, Carnforth, with a maximum of four young people per home. Our service requires individuals who will help guide young people aged 8-18 with social, emotional and behavioural difficulties to success and who are dedicated to supporting our ethos. As well as this, you will support in providing a safe, secure, homely and positive environment for the children and young adults in the home so that their lives are progressively improved. To assist the Registered Manager and Deputy Manager in the leadership and management of the day to day operations of the Home so that the lives of all of the young residents are progressively improved. All our homes are rated 'Outstanding' or 'Good' by Ofsted so as such we would require you to assist in the continuous improvement and development of the quality, image and reputation of the Home. To deputise for the Registered Manager at any time when the Registered Manager is not physically present at the Home. You must also hold a full UK driving license. It is a requirement that you hold your Diploma Level 3 in Working with Children & Young People. Benefits Competitive Salary plus up to 6720 in sleep in payments (average of 6-8 sleep ins per month at 70 per sleep in) Regular Supervisions Company pension Access to our Exchange Employee Discount Scheme Access to wellbeing programmes via our Exchange Provision Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme Promotion opportunities The Provision of Childcare Care plans, which meet the pre-agreed standards, are religiously produced for each child, reviewed in line with the pre-agreed timescales and submitted to the Registered Manager for approval. All legal requirements, Ofsted standards and the policies and procedures of Bay View Childcare are adhered to at all times by all members of staff. Any feedback received from residents, family, friends, placing authorities and any other relevant parties is religiously noted and communicated to the Registered Manager by the pre-agreed method. The Registered Manager is kept fully informed of all important issues and developments within the Home at all times, in line with the pre-agreed guidelines. All members of staff are aware of the standards of behaviour required and any deviation from the pre-agreed code of behaviour is directly but respectfully addressed by the Deputy Manager. All members of staff are approachable, friendly and professional, proactively engage with the children and create an open, positive and inclusive environment so that the children feel that they belong in the Home. All members of staff work proactively and constructively with the children, endeavouring to build relationships with them, add to their quality of life and build foundations for future personal success. The Team Leader is fully aware of his or her responsibilities in terms of the rota, sleeping duties and on-call arrangements and complies with them at all times. Should the Team Leader have any concerns as to the behaviour or competence of the Registered Manager, these are communicated privately and confidentially to the Responsible Individual. Business Management and Improvement At any time when the Registered Manager is not physically present, the Team Leader assists the Deputy Manager in deputising for the Registered Manager and takes responsibility for managing all day to day aspects of the Home. The Team Leader ensures that no element of the pre-agreed expenditure budget is exceeded without the express prior permission of the Registered Manager. The quality of food provided to the children is in line with the pre-agreed food standards. The Team Leader actively assists with and carries out menu planning, cooking and the purchasing of foodstuffs, as necessary. When the Registered Manager is not present, the Team Leader assists the Deputy Manager who leads the weekly staff meeting. This is done in an open, positive and inclusive way ensuring that all staff have the opportunity to communicate concerns and put forward potential solutions and improvement ideas. Members of staff are actively involved in and consulted on decisions which affect the way they carry out their jobs on a day to day basis. A senior staff meeting is held ahead of the weekly staff meeting in order to prepare properly for that meeting and agree anything important which needs to be communicated to the rest of the team. The Team Leader proactively communicates ideas for the medium term improvement of the Home, for inclusion in the annual development plan. Any problem area or issue needing to be addressed within the business is immediately raised with the Deputy or Registered Manager. The Team Leader is continually seeking to develop his or her knowledge and skills in relation to childcare and religiously attends training and development courses and workshops as required by the Registered Manager. Staff Management All staff are managed fairly and consistently and in accordance with the core values of the Home with the effect that the level of staff turnover is kept to a minimum. The Team Leader ensures that day to day staff management issues are dealt with quickly, fairly and professionally. Employee absence is proactively managed in accordance with the agreed absence management policy and procedure. Return to work interviews are carried out as necessary and in line with the agreed policy and procedure. Where staff are unavailable for work at short notice, immediate action is taken to obtain competent staff to fulfil their roles. The Team Leader ensures that the staff working on each shift for which he or she is responsible are deployed as effectively as possible. The appearance of all staff is proactively managed so that it consistently meets the agreed appearance standard. The Team Leader carries out regular performance reviews (supervisions) with all team members in accordance with the agreed procedures and timescales. Appropriate performance data, indicators and measures are employed to ensure that performance measurement is professional and objective. The Team Leader ensures that all legal health and safety requirements and the company's health and safety policies and procedures are complied with at all times. Good personal hygiene standards, as specified in the relevant company policies and procedures, are followed religiously by all staff. Any deviation from this is dealt with quickly and effectively by the Team Leader. The Team Leader ensures that all members of staff abide by all of the company's health and safety policies and procedures at all times. Bay View is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Bay View is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position. INDRESHP INDJULHPR PandoLogic. Category:Quality Control,
Mar 03, 2026
Full time
Team Leader Care Contract: Permanent, Full Time Hours: 40 hours per week Responsible to: Registered Manager Location: Heysham, Morecombe Salary : Basic salary of 27,803.20 with a potential to earn up to a total of 34,523.20 with sleep in shifts. We are looking for dynamic and inspirational Residential Home Team Leader to join our already established Children's Home Team at Bayview. You'll be working in one of our family feel children's homes in Capernwray, Carnforth, with a maximum of four young people per home. Our service requires individuals who will help guide young people aged 8-18 with social, emotional and behavioural difficulties to success and who are dedicated to supporting our ethos. As well as this, you will support in providing a safe, secure, homely and positive environment for the children and young adults in the home so that their lives are progressively improved. To assist the Registered Manager and Deputy Manager in the leadership and management of the day to day operations of the Home so that the lives of all of the young residents are progressively improved. All our homes are rated 'Outstanding' or 'Good' by Ofsted so as such we would require you to assist in the continuous improvement and development of the quality, image and reputation of the Home. To deputise for the Registered Manager at any time when the Registered Manager is not physically present at the Home. You must also hold a full UK driving license. It is a requirement that you hold your Diploma Level 3 in Working with Children & Young People. Benefits Competitive Salary plus up to 6720 in sleep in payments (average of 6-8 sleep ins per month at 70 per sleep in) Regular Supervisions Company pension Access to our Exchange Employee Discount Scheme Access to wellbeing programmes via our Exchange Provision Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme Promotion opportunities The Provision of Childcare Care plans, which meet the pre-agreed standards, are religiously produced for each child, reviewed in line with the pre-agreed timescales and submitted to the Registered Manager for approval. All legal requirements, Ofsted standards and the policies and procedures of Bay View Childcare are adhered to at all times by all members of staff. Any feedback received from residents, family, friends, placing authorities and any other relevant parties is religiously noted and communicated to the Registered Manager by the pre-agreed method. The Registered Manager is kept fully informed of all important issues and developments within the Home at all times, in line with the pre-agreed guidelines. All members of staff are aware of the standards of behaviour required and any deviation from the pre-agreed code of behaviour is directly but respectfully addressed by the Deputy Manager. All members of staff are approachable, friendly and professional, proactively engage with the children and create an open, positive and inclusive environment so that the children feel that they belong in the Home. All members of staff work proactively and constructively with the children, endeavouring to build relationships with them, add to their quality of life and build foundations for future personal success. The Team Leader is fully aware of his or her responsibilities in terms of the rota, sleeping duties and on-call arrangements and complies with them at all times. Should the Team Leader have any concerns as to the behaviour or competence of the Registered Manager, these are communicated privately and confidentially to the Responsible Individual. Business Management and Improvement At any time when the Registered Manager is not physically present, the Team Leader assists the Deputy Manager in deputising for the Registered Manager and takes responsibility for managing all day to day aspects of the Home. The Team Leader ensures that no element of the pre-agreed expenditure budget is exceeded without the express prior permission of the Registered Manager. The quality of food provided to the children is in line with the pre-agreed food standards. The Team Leader actively assists with and carries out menu planning, cooking and the purchasing of foodstuffs, as necessary. When the Registered Manager is not present, the Team Leader assists the Deputy Manager who leads the weekly staff meeting. This is done in an open, positive and inclusive way ensuring that all staff have the opportunity to communicate concerns and put forward potential solutions and improvement ideas. Members of staff are actively involved in and consulted on decisions which affect the way they carry out their jobs on a day to day basis. A senior staff meeting is held ahead of the weekly staff meeting in order to prepare properly for that meeting and agree anything important which needs to be communicated to the rest of the team. The Team Leader proactively communicates ideas for the medium term improvement of the Home, for inclusion in the annual development plan. Any problem area or issue needing to be addressed within the business is immediately raised with the Deputy or Registered Manager. The Team Leader is continually seeking to develop his or her knowledge and skills in relation to childcare and religiously attends training and development courses and workshops as required by the Registered Manager. Staff Management All staff are managed fairly and consistently and in accordance with the core values of the Home with the effect that the level of staff turnover is kept to a minimum. The Team Leader ensures that day to day staff management issues are dealt with quickly, fairly and professionally. Employee absence is proactively managed in accordance with the agreed absence management policy and procedure. Return to work interviews are carried out as necessary and in line with the agreed policy and procedure. Where staff are unavailable for work at short notice, immediate action is taken to obtain competent staff to fulfil their roles. The Team Leader ensures that the staff working on each shift for which he or she is responsible are deployed as effectively as possible. The appearance of all staff is proactively managed so that it consistently meets the agreed appearance standard. The Team Leader carries out regular performance reviews (supervisions) with all team members in accordance with the agreed procedures and timescales. Appropriate performance data, indicators and measures are employed to ensure that performance measurement is professional and objective. The Team Leader ensures that all legal health and safety requirements and the company's health and safety policies and procedures are complied with at all times. Good personal hygiene standards, as specified in the relevant company policies and procedures, are followed religiously by all staff. Any deviation from this is dealt with quickly and effectively by the Team Leader. The Team Leader ensures that all members of staff abide by all of the company's health and safety policies and procedures at all times. Bay View is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Bay View is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position. INDRESHP INDJULHPR PandoLogic. Category:Quality Control,
SKY
Campaigns Product Development Manager
SKY Purley, Surrey
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Bay View Child Care Ltd
Team Leader Care
Bay View Child Care Ltd Quernmore Park, Lancashire
Team Leader Care Contract: Permanent, Full Time Hours: 40 hours per week Responsible to: Registered Manager Location: Lancaster Salary : Basic salary of 27,803.20 with a potential to earn up to a total of 34,523.20 with sleep in shifts. We are looking for dynamic and inspirational Residential Home Team Leader to join our already established Children's Home Team at Bayview. You'll be working in one of our family feel children's homes in Capernwray, Carnforth, with a maximum of four young people per home. Our service requires individuals who will help guide young people aged 8-18 with social, emotional and behavioural difficulties to success and who are dedicated to supporting our ethos. As well as this, you will support in providing a safe, secure, homely and positive environment for the children and young adults in the home so that their lives are progressively improved. To assist the Registered Manager and Deputy Manager in the leadership and management of the day to day operations of the Home so that the lives of all of the young residents are progressively improved. All our homes are rated 'Outstanding' or 'Good' by Ofsted so as such we would require you to assist in the continuous improvement and development of the quality, image and reputation of the Home. To deputise for the Registered Manager at any time when the Registered Manager is not physically present at the Home. You must also hold a full UK driving license. It is a requirement that you hold your Diploma Level 3 in Working with Children & Young People. Benefits Competitive Salary plus up to 6720 in sleep in payments (average of 6-8 sleep ins per month at 70 per sleep in) Regular Supervisions Company pension Access to our Exchange Employee Discount Scheme Access to wellbeing programmes via our Exchange Provision Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme Promotion opportunities The Provision of Childcare Care plans, which meet the pre-agreed standards, are religiously produced for each child, reviewed in line with the pre-agreed timescales and submitted to the Registered Manager for approval. All legal requirements, Ofsted standards and the policies and procedures of Bay View Childcare are adhered to at all times by all members of staff. Any feedback received from residents, family, friends, placing authorities and any other relevant parties is religiously noted and communicated to the Registered Manager by the pre-agreed method. The Registered Manager is kept fully informed of all important issues and developments within the Home at all times, in line with the pre-agreed guidelines. All members of staff are aware of the standards of behaviour required and any deviation from the pre-agreed code of behaviour is directly but respectfully addressed by the Deputy Manager. All members of staff are approachable, friendly and professional, proactively engage with the children and create an open, positive and inclusive environment so that the children feel that they belong in the Home. All members of staff work proactively and constructively with the children, endeavouring to build relationships with them, add to their quality of life and build foundations for future personal success. The Team Leader is fully aware of his or her responsibilities in terms of the rota, sleeping duties and on-call arrangements and complies with them at all times. Should the Team Leader have any concerns as to the behaviour or competence of the Registered Manager, these are communicated privately and confidentially to the Responsible Individual. Business Management and Improvement At any time when the Registered Manager is not physically present, the Team Leader assists the Deputy Manager in deputising for the Registered Manager and takes responsibility for managing all day to day aspects of the Home. The Team Leader ensures that no element of the pre-agreed expenditure budget is exceeded without the express prior permission of the Registered Manager. The quality of food provided to the children is in line with the pre-agreed food standards. The Team Leader actively assists with and carries out menu planning, cooking and the purchasing of foodstuffs, as necessary. When the Registered Manager is not present, the Team Leader assists the Deputy Manager who leads the weekly staff meeting. This is done in an open, positive and inclusive way ensuring that all staff have the opportunity to communicate concerns and put forward potential solutions and improvement ideas. Members of staff are actively involved in and consulted on decisions which affect the way they carry out their jobs on a day to day basis. A senior staff meeting is held ahead of the weekly staff meeting in order to prepare properly for that meeting and agree anything important which needs to be communicated to the rest of the team. The Team Leader proactively communicates ideas for the medium term improvement of the Home, for inclusion in the annual development plan. Any problem area or issue needing to be addressed within the business is immediately raised with the Deputy or Registered Manager. The Team Leader is continually seeking to develop his or her knowledge and skills in relation to childcare and religiously attends training and development courses and workshops as required by the Registered Manager. Staff Management All staff are managed fairly and consistently and in accordance with the core values of the Home with the effect that the level of staff turnover is kept to a minimum. The Team Leader ensures that day to day staff management issues are dealt with quickly, fairly and professionally. Employee absence is proactively managed in accordance with the agreed absence management policy and procedure. Return to work interviews are carried out as necessary and in line with the agreed policy and procedure. Where staff are unavailable for work at short notice, immediate action is taken to obtain competent staff to fulfil their roles. The Team Leader ensures that the staff working on each shift for which he or she is responsible are deployed as effectively as possible. The appearance of all staff is proactively managed so that it consistently meets the agreed appearance standard. The Team Leader carries out regular performance reviews (supervisions) with all team members in accordance with the agreed procedures and timescales. Appropriate performance data, indicators and measures are employed to ensure that performance measurement is professional and objective. The Team Leader ensures that all legal health and safety requirements and the company's health and safety policies and procedures are complied with at all times. Good personal hygiene standards, as specified in the relevant company policies and procedures, are followed religiously by all staff. Any deviation from this is dealt with quickly and effectively by the Team Leader. The Team Leader ensures that all members of staff abide by all of the company's health and safety policies and procedures at all times. Bay View is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Bay View is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position. INDRESHP PandoLogic. Category:Quality Control,
Mar 03, 2026
Full time
Team Leader Care Contract: Permanent, Full Time Hours: 40 hours per week Responsible to: Registered Manager Location: Lancaster Salary : Basic salary of 27,803.20 with a potential to earn up to a total of 34,523.20 with sleep in shifts. We are looking for dynamic and inspirational Residential Home Team Leader to join our already established Children's Home Team at Bayview. You'll be working in one of our family feel children's homes in Capernwray, Carnforth, with a maximum of four young people per home. Our service requires individuals who will help guide young people aged 8-18 with social, emotional and behavioural difficulties to success and who are dedicated to supporting our ethos. As well as this, you will support in providing a safe, secure, homely and positive environment for the children and young adults in the home so that their lives are progressively improved. To assist the Registered Manager and Deputy Manager in the leadership and management of the day to day operations of the Home so that the lives of all of the young residents are progressively improved. All our homes are rated 'Outstanding' or 'Good' by Ofsted so as such we would require you to assist in the continuous improvement and development of the quality, image and reputation of the Home. To deputise for the Registered Manager at any time when the Registered Manager is not physically present at the Home. You must also hold a full UK driving license. It is a requirement that you hold your Diploma Level 3 in Working with Children & Young People. Benefits Competitive Salary plus up to 6720 in sleep in payments (average of 6-8 sleep ins per month at 70 per sleep in) Regular Supervisions Company pension Access to our Exchange Employee Discount Scheme Access to wellbeing programmes via our Exchange Provision Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme Promotion opportunities The Provision of Childcare Care plans, which meet the pre-agreed standards, are religiously produced for each child, reviewed in line with the pre-agreed timescales and submitted to the Registered Manager for approval. All legal requirements, Ofsted standards and the policies and procedures of Bay View Childcare are adhered to at all times by all members of staff. Any feedback received from residents, family, friends, placing authorities and any other relevant parties is religiously noted and communicated to the Registered Manager by the pre-agreed method. The Registered Manager is kept fully informed of all important issues and developments within the Home at all times, in line with the pre-agreed guidelines. All members of staff are aware of the standards of behaviour required and any deviation from the pre-agreed code of behaviour is directly but respectfully addressed by the Deputy Manager. All members of staff are approachable, friendly and professional, proactively engage with the children and create an open, positive and inclusive environment so that the children feel that they belong in the Home. All members of staff work proactively and constructively with the children, endeavouring to build relationships with them, add to their quality of life and build foundations for future personal success. The Team Leader is fully aware of his or her responsibilities in terms of the rota, sleeping duties and on-call arrangements and complies with them at all times. Should the Team Leader have any concerns as to the behaviour or competence of the Registered Manager, these are communicated privately and confidentially to the Responsible Individual. Business Management and Improvement At any time when the Registered Manager is not physically present, the Team Leader assists the Deputy Manager in deputising for the Registered Manager and takes responsibility for managing all day to day aspects of the Home. The Team Leader ensures that no element of the pre-agreed expenditure budget is exceeded without the express prior permission of the Registered Manager. The quality of food provided to the children is in line with the pre-agreed food standards. The Team Leader actively assists with and carries out menu planning, cooking and the purchasing of foodstuffs, as necessary. When the Registered Manager is not present, the Team Leader assists the Deputy Manager who leads the weekly staff meeting. This is done in an open, positive and inclusive way ensuring that all staff have the opportunity to communicate concerns and put forward potential solutions and improvement ideas. Members of staff are actively involved in and consulted on decisions which affect the way they carry out their jobs on a day to day basis. A senior staff meeting is held ahead of the weekly staff meeting in order to prepare properly for that meeting and agree anything important which needs to be communicated to the rest of the team. The Team Leader proactively communicates ideas for the medium term improvement of the Home, for inclusion in the annual development plan. Any problem area or issue needing to be addressed within the business is immediately raised with the Deputy or Registered Manager. The Team Leader is continually seeking to develop his or her knowledge and skills in relation to childcare and religiously attends training and development courses and workshops as required by the Registered Manager. Staff Management All staff are managed fairly and consistently and in accordance with the core values of the Home with the effect that the level of staff turnover is kept to a minimum. The Team Leader ensures that day to day staff management issues are dealt with quickly, fairly and professionally. Employee absence is proactively managed in accordance with the agreed absence management policy and procedure. Return to work interviews are carried out as necessary and in line with the agreed policy and procedure. Where staff are unavailable for work at short notice, immediate action is taken to obtain competent staff to fulfil their roles. The Team Leader ensures that the staff working on each shift for which he or she is responsible are deployed as effectively as possible. The appearance of all staff is proactively managed so that it consistently meets the agreed appearance standard. The Team Leader carries out regular performance reviews (supervisions) with all team members in accordance with the agreed procedures and timescales. Appropriate performance data, indicators and measures are employed to ensure that performance measurement is professional and objective. The Team Leader ensures that all legal health and safety requirements and the company's health and safety policies and procedures are complied with at all times. Good personal hygiene standards, as specified in the relevant company policies and procedures, are followed religiously by all staff. Any deviation from this is dealt with quickly and effectively by the Team Leader. The Team Leader ensures that all members of staff abide by all of the company's health and safety policies and procedures at all times. Bay View is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Bay View is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position. INDRESHP PandoLogic. Category:Quality Control,
Polaris Community
Referrals Officer - Fostering
Polaris Community Eastling, Kent
POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Mar 03, 2026
Full time
POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Polaris Community
Referrals Officer - Fostering
Polaris Community Minster On Sea, Kent
POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Mar 03, 2026
Full time
POLARISReferrals Officer - Fostering Location: Sittingbourne Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 23,625.00 Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, Medical Cash Plan & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a proactive, relationship-driven Referrals Officer to join our established Referrals Team. A "Referral" is a request from a Local Authority to find a suitable foster family for a child or young person who needs a safe and supportive home. In this pivotal role, you'll be the first point of contact between Local Authorities, foster families, and Social Workers-making sure every referral is carefully matched to the right foster family based on the child's needs. Role Responsibilities Take ownership for all foster family vacancies and act as the key point of contact for specific fostering agencies within the Polaris Community Accurately monitor and record foster family vacancies Engage daily (by phone call or Teams video call) with all foster families on the vacancy list Attend regular meetings with Agency Managers and Social Workers Ensure the recording system (CHARMS) is kept updated Use internal performance tools to track data and support foster family vacancies and agency growth Respond to new referrals within 15 minutes, matching children to suitable foster families quickly and carefully Build and maintain strong relationships with Local Authorities and Commissioning Teams Adopt a solution-focused approach to overcome barriers and secure successful matches Provide daily updates to your line manager on referral activity, carer availability, and any challenges Log successful matches and declines accurately on agency spreadsheets Requirements Strong administration skills, including screening referrals and updating internal systems A methodical and organised approach to managing and prioritising workload effectively The ability to work well within a fast-paced team environment, as well as autonomously using your own initiative Confidence communicating with both internal and external teams Driven to maximise referral conversions into successful placement matches with available foster families A genuine commitment to the ethos and values of the Polaris Community and its agencies (ISP, Orange Grove, Fosterplus, Clifford House) Experience of working within the children's services sector/similar related field would be advantageous; however, full training will be provided We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Polaris Community
Project Manager - Education
Polaris Community Astwood Bank, Worcestershire
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Mar 03, 2026
Full time
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
YMCA Downslink Group
Deputy Supported Housing Manager
YMCA Downslink Group Hove, Sussex
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota'. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. Are you a personcentred leader who thrives on empowering others and driving positive outcomes for young people? If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove. Our Brighton & Hove services provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged 16-25. We take a traumainformed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction. You will join a passionate team of Support workers, Night workers and Bank staff who provide daytoday guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and highperforming environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the daytoday delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rentpayment culture among residents. Leadership and People Management You will directly linemanage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities: Participate in the management oncall rota, offering outofhours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), TraumaInformed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and personcentred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. About you You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of TraumaInformed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solutionfocused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decisionmaking. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 15 March 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Mar 03, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours 'on-call rota'. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other. Are you a personcentred leader who thrives on empowering others and driving positive outcomes for young people? If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove. Our Brighton & Hove services provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged 16-25. We take a traumainformed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction. You will join a passionate team of Support workers, Night workers and Bank staff who provide daytoday guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and highperforming environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the daytoday delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards . Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rentpayment culture among residents. Leadership and People Management You will directly linemanage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities: Participate in the management oncall rota, offering outofhours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), TraumaInformed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and personcentred. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. About you You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of TraumaInformed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solutionfocused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decisionmaking. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 15 March 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Estate Agent Lister
Kings Permanent Recruitment Epping, Essex
Estate Agent Lister Basic salary £23,000 plus £2,500 car allowance or company car with on target earnings of £45,000. Monday to Friday 9.00am to 5:30pm and 9.00am to 5:00pm on Saturdays with 1 Saturday off in 3 (5 day working week). Annual leave entitlement starting at 33 days and increasing with service. Property Mark accredited Estate Agency scheme. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Lister Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Lister Previous Estate Agency experience is essential. Estate Agent Lister Remuneration: Basic salary £23,000 plus £2,500 car allowance or company car with on target earnings of £45,000. 1 Saturday off in 3. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PAs. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. JBRP1_UKTJ
Mar 03, 2026
Full time
Estate Agent Lister Basic salary £23,000 plus £2,500 car allowance or company car with on target earnings of £45,000. Monday to Friday 9.00am to 5:30pm and 9.00am to 5:00pm on Saturdays with 1 Saturday off in 3 (5 day working week). Annual leave entitlement starting at 33 days and increasing with service. Property Mark accredited Estate Agency scheme. This well established and forward-thinking independent Estate Agency is looking to significantly increase its market share and to actively grow the business through valuations and subsequent listings and to enhance still further the reputation of the company for quality and performance. Estate Agent Lister Are you currently working in Estate Agency and feeling unsettled or undervalued within your current position? If you are a Senior Negotiator, Senior Valuer / Lister, Assistant Manager, Sales Manager or Valuations Manager looking for your next career move up the property ladder we would like to hear from you. Estate Agent Lister They envisage their new associate to ultimately have an in-depth knowledge of Estate Agency and have the necessary attributes to be a champion of Residential Property Sales and Listings. In other words, they are looking for the consummate deal maker who can see success, be it in front of his/her nose or out in the distance. Estate Agent Lister Previous Estate Agency experience is essential. Estate Agent Lister Remuneration: Basic salary £23,000 plus £2,500 car allowance or company car with on target earnings of £45,000. 1 Saturday off in 3. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PAs. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. JBRP1_UKTJ
Home Manager
Leaders In Care Recruitment Ltd Ipswich, Suffolk
Are you an experienced Care Home Manager looking to take on a leadership role? Our client is seeking a Registered Manager for a residential home. This is a fantastic opportunity to lead a dedicated team in providing exceptional care in a prestigious setting. With a competitive salary of £65,000 - £75,000 per year, this role offers the chance to manage a high-end home. You'll be part of a supportive environment with opportunities for professional growth and development. Our client operates alarge residential home in the heart of Ipswich, committed to delivering top-tier care and comfort to its residents. The company prides itself on its exceptional standards and compassionate approach. As a Registered Manager, you will: - Oversee the day-to-day operations of the home. - Ensure compliance with healthcare regulations and standards. - Lead and support a team of healthcare professionals. - Develop and implement care plans for residents. - Manage budgets and resources efficiently. - Foster a positive and inclusive environment for staff and residents. - Liaise with families and external agencies to ensure the highest quality of care. Package and Benefits: The Registered Manager will receive: - Annual salary of £65,000 - £75,000. - Comprehensive benefits package. - Opportunities for professional development and career progression. - Supportive and collaborative working environment. The ideal candidate for the Registered Manager role will: - Possess your level 5 - Have experience in a managerial role within a nursing home or similar setting. - Possess strong leadership and organisational skills. - Demonstrate excellent communication and interpersonal abilities. - Be committed to providing high-quality care. If you're a Residential Manager, Care Home Manager, Home Director, or Healthcare Manager, this Registered Manager role could be the perfect next step in your career. If you're ready to take on a rewarding leadership role as a Registered Manager in a luxury residential home, we want to hear from you. Apply now to join a team dedicated to excellence in care. JBRP1_UKTJ
Mar 03, 2026
Full time
Are you an experienced Care Home Manager looking to take on a leadership role? Our client is seeking a Registered Manager for a residential home. This is a fantastic opportunity to lead a dedicated team in providing exceptional care in a prestigious setting. With a competitive salary of £65,000 - £75,000 per year, this role offers the chance to manage a high-end home. You'll be part of a supportive environment with opportunities for professional growth and development. Our client operates alarge residential home in the heart of Ipswich, committed to delivering top-tier care and comfort to its residents. The company prides itself on its exceptional standards and compassionate approach. As a Registered Manager, you will: - Oversee the day-to-day operations of the home. - Ensure compliance with healthcare regulations and standards. - Lead and support a team of healthcare professionals. - Develop and implement care plans for residents. - Manage budgets and resources efficiently. - Foster a positive and inclusive environment for staff and residents. - Liaise with families and external agencies to ensure the highest quality of care. Package and Benefits: The Registered Manager will receive: - Annual salary of £65,000 - £75,000. - Comprehensive benefits package. - Opportunities for professional development and career progression. - Supportive and collaborative working environment. The ideal candidate for the Registered Manager role will: - Possess your level 5 - Have experience in a managerial role within a nursing home or similar setting. - Possess strong leadership and organisational skills. - Demonstrate excellent communication and interpersonal abilities. - Be committed to providing high-quality care. If you're a Residential Manager, Care Home Manager, Home Director, or Healthcare Manager, this Registered Manager role could be the perfect next step in your career. If you're ready to take on a rewarding leadership role as a Registered Manager in a luxury residential home, we want to hear from you. Apply now to join a team dedicated to excellence in care. JBRP1_UKTJ
Sustainable Building Services
Site Manager
Sustainable Building Services Leicester, Leicestershire
Site Manager Location: Leicestershire based Salary: £40,000 - £45,000 per annum + £4,500 Car Allowance + Additional Benefits! Contract & Hours: Full time, Permanent Hours: 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are looking for an experienced Site Manager to take responsibility for the successful delivery of construction projects across our sites. You will oversee day-to-day on-site activities, ensuring work is completed safely, on time, within budget, and to the highest quality standards. Acting as the key on-site leader, you will manage subcontractors, site personnel, site logistics, materials, quality, and Health & Safety. You will also handle any unforeseen delays and keep daily operations running smoothly to meet project targets. This is an excellent opportunity for a motivated and organised construction professional who thrives in a fast-paced environment and enjoys leading teams to achieve excellent results. Key Responsibilities Complete and distribute weekly progress reports to the contract team Review RAMS and ensure full Health & Safety compliance across all sites Work closely with the reporting Manager to monitor progress against the master programme Ensure adequate labour and subcontractor resources are organised to meet project timelines Deliver weekly toolbox talks to site teams and subcontractors Plan and coordinate all site facilities, logistics and equipment Requisition materials and manage deliveries in line with procurement schedules Maintain high workmanship and material standards in line with specifications, designs, and regulations Liaise with surveyors regarding cost control, waste management, variations and instructions Chair weekly client and contractor review meetings Maintain accurate and comprehensive project records Conduct site safety inspections and uphold Health & Safety responsibilities Build and maintain strong working relationships with clients, design teams, neighbours and stakeholders Travel as required to sites across the region In order to be essential in this role you must have: Minimum 2+ years' experience managing construction projects, including programmes and H&S requirements Customer-facing experience Experience working on solar PV programmes Full UK driving licence SMSTS CSCS card First Aid (3-day) Strong commercial awareness Proficient IT skills (Excel / Word) Excellent organisational skills Strong people-management and leadership abilities Ability to motivate and lead site teams Effective teamwork and communication skills Ability to plan and coordinate resources effectively It would be great if you had: NVQ Level 6 Diploma in Construction Site Management Knowledge of PAS 2030 / 2035 requirements Experience in energy efficiency or social housing projects Experience with retrofit processes including assessments, designs and lodgements Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency. No agencies please. JBRP1_UKTJ
Mar 03, 2026
Full time
Site Manager Location: Leicestershire based Salary: £40,000 - £45,000 per annum + £4,500 Car Allowance + Additional Benefits! Contract & Hours: Full time, Permanent Hours: 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are looking for an experienced Site Manager to take responsibility for the successful delivery of construction projects across our sites. You will oversee day-to-day on-site activities, ensuring work is completed safely, on time, within budget, and to the highest quality standards. Acting as the key on-site leader, you will manage subcontractors, site personnel, site logistics, materials, quality, and Health & Safety. You will also handle any unforeseen delays and keep daily operations running smoothly to meet project targets. This is an excellent opportunity for a motivated and organised construction professional who thrives in a fast-paced environment and enjoys leading teams to achieve excellent results. Key Responsibilities Complete and distribute weekly progress reports to the contract team Review RAMS and ensure full Health & Safety compliance across all sites Work closely with the reporting Manager to monitor progress against the master programme Ensure adequate labour and subcontractor resources are organised to meet project timelines Deliver weekly toolbox talks to site teams and subcontractors Plan and coordinate all site facilities, logistics and equipment Requisition materials and manage deliveries in line with procurement schedules Maintain high workmanship and material standards in line with specifications, designs, and regulations Liaise with surveyors regarding cost control, waste management, variations and instructions Chair weekly client and contractor review meetings Maintain accurate and comprehensive project records Conduct site safety inspections and uphold Health & Safety responsibilities Build and maintain strong working relationships with clients, design teams, neighbours and stakeholders Travel as required to sites across the region In order to be essential in this role you must have: Minimum 2+ years' experience managing construction projects, including programmes and H&S requirements Customer-facing experience Experience working on solar PV programmes Full UK driving licence SMSTS CSCS card First Aid (3-day) Strong commercial awareness Proficient IT skills (Excel / Word) Excellent organisational skills Strong people-management and leadership abilities Ability to motivate and lead site teams Effective teamwork and communication skills Ability to plan and coordinate resources effectively It would be great if you had: NVQ Level 6 Diploma in Construction Site Management Knowledge of PAS 2030 / 2035 requirements Experience in energy efficiency or social housing projects Experience with retrofit processes including assessments, designs and lodgements Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency. No agencies please. JBRP1_UKTJ
Customer Relationship Manager
Caring Homes Salisbury, Wiltshire
Customer Relationship Manager Laverstock Care Centre, Salisbury - Competitive Salary 80 Bedded Nursing, Dementia and Residential Care Home Full time; 40hrs per week At Caring Homes, we're not just about providing care; we're about creating a warm and welcoming home for our residents and our incredible team members click apply for full job details
Mar 03, 2026
Full time
Customer Relationship Manager Laverstock Care Centre, Salisbury - Competitive Salary 80 Bedded Nursing, Dementia and Residential Care Home Full time; 40hrs per week At Caring Homes, we're not just about providing care; we're about creating a warm and welcoming home for our residents and our incredible team members click apply for full job details
Polaris Community
Sales Ledger & Billing Officer
Polaris Community Astwood Bank, Worcestershire
POLARIS Role: Sales Ledger & Billing Officer Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Total reward between 25K and 27K per annum dependent upon experience Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Sales Ledger and Billing Officer to join our established finance team at our Head Office in Bromsgrove. The successful candidate will play a key role in ensuring the Group achieves cash collection targets and minimises debts of concern. This will be achieved through robust management of the sales ledger and billing function across an allocated area of the ledger, as well as providing support to the Credit Control Manager. Key Responsibilities Raising sales invoices in line with customer invoicing terms to pre-agreed systemised billing set-up Raising free-text invoices for one-off rechargeable costs Chasing local authority accounts to ensure timely payment and resolving queries professionally Allocating incoming payments accurately across the ledger Managing queries with regions and customers, working closely with Polaris regions/homes when invoicing customers and demonstrating proactive query resolution skills Reducing current debtor days on the ledger to agreed targets per customer and per region Being effectively and efficiently organised and maintaining concise communication records Ensuring that all services delivered across allocated regions/homes are invoiced accurately About You The ideal candidate must have the following skills and experience: Excellent interpersonal and communication skills with the ability to network at all levels Proficiency using Microsoft Office Ability to meet tight deadlines consistently Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments Experience of using an integrated finance system If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General, Location:Redditch, ENG-B96 6AE
Mar 03, 2026
Full time
POLARIS Role: Sales Ledger & Billing Officer Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Total reward between 25K and 27K per annum dependent upon experience Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Sales Ledger and Billing Officer to join our established finance team at our Head Office in Bromsgrove. The successful candidate will play a key role in ensuring the Group achieves cash collection targets and minimises debts of concern. This will be achieved through robust management of the sales ledger and billing function across an allocated area of the ledger, as well as providing support to the Credit Control Manager. Key Responsibilities Raising sales invoices in line with customer invoicing terms to pre-agreed systemised billing set-up Raising free-text invoices for one-off rechargeable costs Chasing local authority accounts to ensure timely payment and resolving queries professionally Allocating incoming payments accurately across the ledger Managing queries with regions and customers, working closely with Polaris regions/homes when invoicing customers and demonstrating proactive query resolution skills Reducing current debtor days on the ledger to agreed targets per customer and per region Being effectively and efficiently organised and maintaining concise communication records Ensuring that all services delivered across allocated regions/homes are invoiced accurately About You The ideal candidate must have the following skills and experience: Excellent interpersonal and communication skills with the ability to network at all levels Proficiency using Microsoft Office Ability to meet tight deadlines consistently Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments Experience of using an integrated finance system If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General, Location:Redditch, ENG-B96 6AE
Estate Agent Branch Manager
Kings Permanent Recruitment
Estate Agent Branch Manager -Sales and Lettings Manager If you are a skilled, competent and proven valuer/lister of residential sales and lettings, then absolutely make sure you take a very close look at this role You will not find a better long-term opportunity. This could be a key moment in your career - to seize this once is a career opportunity, reinvent yourself and be part of a growing company and a very lucrative earning opportunity Up to £35,000 basic salary Very generous and competitive commission structure Guaranteed commission considered on an individual basis Conservatively £50,000 - £75,000+ On Target Earnings, uncapped Estate Agent Branch Manager -Sales and Lettings Manager-About the Company: This dynamic and cutting edge property business is currently seeking a driven and experienced property professional to take the helm of this top quality brand. If successful, you will lead the sales and lettings to increase market share month on month. Estate Agent Branch Manager -Sales and Lettings Manager-Responsibilities: Build a strong network of clients Conduct property valuations and listings for both sales and lettings Oversee the sales and lettings process, ensuring all transactions are completed in a timely and efficient manner Provide excellent customer service to clients and maintain strong relationships Stay up-to-date with market trends and changes in the industry Recruit, train and develop team members Collaborate with other departments within the company to ensure smooth operations Estate Agent Branch Manager -Sales and Lettings Manager-Requirements: Proven successful experience valuing and listing properties both for Sale and To Let You must be a self-starter that is willing to go out there and grab the new business you will be rewarded lucratively for your successful efforts Proven track record in exceeding targets Excellent communication, negotiation, and leadership skills Ability to work well under pressure and in a fast-paced environment Strong IT skills and experience with CRM systems Passion for the property industry and a desire to succeed Full UK driving licence and own car essential If you are an experienced property valuer/lister looking for the next step in your career and want to be part of something exciting, then we want to hear from you! Apply now and join the team as an Estate Agent Sales and Lettings Manager. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PAs. Visit Kings Permanent Recruitment Estate Agents website for online Estate Agency vacancies. JBRP1_UKTJ
Mar 03, 2026
Full time
Estate Agent Branch Manager -Sales and Lettings Manager If you are a skilled, competent and proven valuer/lister of residential sales and lettings, then absolutely make sure you take a very close look at this role You will not find a better long-term opportunity. This could be a key moment in your career - to seize this once is a career opportunity, reinvent yourself and be part of a growing company and a very lucrative earning opportunity Up to £35,000 basic salary Very generous and competitive commission structure Guaranteed commission considered on an individual basis Conservatively £50,000 - £75,000+ On Target Earnings, uncapped Estate Agent Branch Manager -Sales and Lettings Manager-About the Company: This dynamic and cutting edge property business is currently seeking a driven and experienced property professional to take the helm of this top quality brand. If successful, you will lead the sales and lettings to increase market share month on month. Estate Agent Branch Manager -Sales and Lettings Manager-Responsibilities: Build a strong network of clients Conduct property valuations and listings for both sales and lettings Oversee the sales and lettings process, ensuring all transactions are completed in a timely and efficient manner Provide excellent customer service to clients and maintain strong relationships Stay up-to-date with market trends and changes in the industry Recruit, train and develop team members Collaborate with other departments within the company to ensure smooth operations Estate Agent Branch Manager -Sales and Lettings Manager-Requirements: Proven successful experience valuing and listing properties both for Sale and To Let You must be a self-starter that is willing to go out there and grab the new business you will be rewarded lucratively for your successful efforts Proven track record in exceeding targets Excellent communication, negotiation, and leadership skills Ability to work well under pressure and in a fast-paced environment Strong IT skills and experience with CRM systems Passion for the property industry and a desire to succeed Full UK driving licence and own car essential If you are an experienced property valuer/lister looking for the next step in your career and want to be part of something exciting, then we want to hear from you! Apply now and join the team as an Estate Agent Sales and Lettings Manager. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PAs. Visit Kings Permanent Recruitment Estate Agents website for online Estate Agency vacancies. JBRP1_UKTJ
SKY
MarTech Senior Product Manager - Targeting and Experimentation
SKY
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do; Set a Product Vision & own the Product Backlog for Targeting & Experimentation enabling Business Stakeholders, Sky Data and Technology to deliver and contribute within a defined framework. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem to deliver experimentation & targeting capability to business, Data, and product teams Govern the usage of Targeting & Experimentation tooling within the business, defining the operating model and establishing appropriate controls and workflows for our tools - enabling users to activate targeting and experimentation inline with the defined operating procedures. Become the system owner for our Targeting & Experimentation capabilities, enabling adoption by the approved users. Own SPARK-based access provisioning and conduct quarterly/half-year audits. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of Targeting & Experimentation in the business. Lead on bringing together experts together from across Technology and Data to provide advice and guidance on Experimentation and Personalisation best practice including A/B and multivariate testing methodologies. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Lead our targeting & experimentation vendor partnerships & ensures tooling remains best-in-class. Ensure Technology Stack for experimentation adheres to Compliance & Policy Requirements. Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives. What you'll bring; Deep experience with Adobe Target or Optimizely and relevant certifications associated. Demonstrated expertise in managing A/B and multivatiate testing and personaliastion Deep Technical understanding of Adobe Target, and Optimizely and AJO preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do; Set a Product Vision & own the Product Backlog for Targeting & Experimentation enabling Business Stakeholders, Sky Data and Technology to deliver and contribute within a defined framework. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem to deliver experimentation & targeting capability to business, Data, and product teams Govern the usage of Targeting & Experimentation tooling within the business, defining the operating model and establishing appropriate controls and workflows for our tools - enabling users to activate targeting and experimentation inline with the defined operating procedures. Become the system owner for our Targeting & Experimentation capabilities, enabling adoption by the approved users. Own SPARK-based access provisioning and conduct quarterly/half-year audits. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of Targeting & Experimentation in the business. Lead on bringing together experts together from across Technology and Data to provide advice and guidance on Experimentation and Personalisation best practice including A/B and multivariate testing methodologies. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Lead our targeting & experimentation vendor partnerships & ensures tooling remains best-in-class. Ensure Technology Stack for experimentation adheres to Compliance & Policy Requirements. Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives. What you'll bring; Deep experience with Adobe Target or Optimizely and relevant certifications associated. Demonstrated expertise in managing A/B and multivatiate testing and personaliastion Deep Technical understanding of Adobe Target, and Optimizely and AJO preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Head of Customer Care
Gleeson Homes Penrith, Cumbria
The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, and the incumbent ensures that the voice of the customer is heard across the regional operations to influence the region to performs in a customer centric way. This role sets the tone for customer experience, driving operational excellence, timely resolution of defects, and continuous improvement in service delivery. The role leads a regional team of customer care professionals, manages contractor relationships, and works collaboratively with build, sales, and technical teams to uphold the company's reputation and deliver a customer-centric approach that reflects the brand's values and commitment to quality. Main responsibilities Promotes the regions drive to deliver five star customer service by championing the customer journey processes and procedures and ensuring that the documented quality control checks and measures are followed. This is done by leading, motivating, and developing the regional Customer Care team to deliver exceptional service and meet performance targets. Effective management of the Customer Care team ensuring relevant mandatory & development training is delivered, as well as day to day coaching to optimise individual performance Managing team resource to ensure that the team is always resources accordingly with regards to holidays etc, to enable the business to maintain a consistent 5 STAR service of aftercare. Ensure that CRMs are managing Maintenance Tech diaries effectively and efficiently, maximising the resources that are available to deliver the best customer experiences for plots under the control of Customer Care Maintain and manage NHBC survey trackers, capturing RAG status at each part of the journey, and co-ordinating recovery actions hat are needed to help secure a positive survey response Ensure the regional Customer Care team are trained and are capable in their roles, are supported, and aligned with the company values and customer service standards, are passionate about Gleeson and our customers, and consistently deliver high levels of performance. The Head of Customer Care must drive the team to ensure that they are working to clear detailed action plans, KPI's, especially in relation to; defect management, NHQC and NHBC, and SLAs. Support the regional Customer Care team to drive and deliver positive HBF survey scores across the region, whilst also influencing the wider regional functions to ensure that they are delivering on their obligations to allow the region to succeed. Monitor and drive customer satisfaction metrics and implement improvement initiatives to enhance the homeowner experience, whilst maintaining the documented ways of working that keep a group consistent approach to delivering a positive customer experience Actively drive defect management performance for defects that fall under the direct responsibility of Customer Care. Additionally, work closely with the regional Construction Director and Contracts Managers to ensure that Build and Customer Care take a combined holistic view on defect management that is fair, equitable, and in the interests of the customer. Effective management of post-completion complaints, including customer, NHBC, NHQB, MP's as well as any legal enquiries from our Group Legal team. Work closely with regional build, sales, Commercial and technical teams to ensure a seamless customer handover from site to Customer Care post-completion. Monitor and report on regional Customer Care performance, including KPIs, trends, and root cause analysis, providing regular update to the Regional Managing Director and contribute to strategic planning and service improvements. Monitor and analyse issues to identify recurring issues and work with relevant departments to address root causes and improve build quality, driving innovation in customer care processes, systems, and communication methods. Collaborate with internal departments such as Sales, Build, L&D in support of training and development solutions when required. Supporting, training, and coaching regional Technicians, CRA's and CRMs in relation to Customer Care systems, communication style, and writing, allowing them to effectively manage, customer complaints to deliver a consistent approach across all regions. Monitor, co-ordinate and support the effective administration of NHBC resolution meetings to ensure that Gleeson Attendance occurs, and post resolution actions are followed through to help prevent Rule 27 intervention where possible Work with our Group Legal team in support of NHQB defence responses, ensuring background information is provided in a concise and timely manner to allow us to robustly defend the company position. Monitor Customer Care costs to ensure that correct coding is occurring in relation to genuine Maintenance costs, advising Commercial on every opportunity to contra charge back to subcontractors - where appropriate Attend weekly Management meetings/Build Sales to ensure that the decisions we make consider the impact on the customer. Play an active role in Regional Board meetings, bringing insight and solutions to the table which drive the regions customer centric agenda. Work with functional Directors/Heads to actively and collaboratively drive NHBC Survey response rates, utilising positive customer relationships to delegate responsibility at a customer level. Required skills and qualifications Degree or equivalent experience in Customer Service, Construction Management, Business Administration, or a related field. Proven experience in a senior customer care or service delivery role, ideally within the housebuilding or residential construction sector. Strong working knowledge of NHBC warranty standards, building regulations, and post-completion processes. Demonstrated leadership and team management capabilities, with experience in coaching and developing high-performing teams. Excellent communication, problem-solving, and conflict resolution skills. Proficiency in customer care systems, CRM platforms, and Microsoft Office applications. Full UK driving license and willingness to travel across the region as required. Person Specification Essential Attributes: Demonstrated leadership experience in a customer care or service delivery role, ideally within the housebuilding or residential construction sector. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practices. Excellent interpersonal and communications skills, with the ability to manage challenging conversations and resolve issues effectively. Proven ability to lead and develop teams, fostering a culture of accountability, empathy, and continuous improvement. Highly organised with strong attention to detail and the ability to manage multiple priorities under pressure. Collaborative mindset with the ability to work cross-functionally with build, sales, and technical teams. Date-driven approach to performance management and service improvement. Ability to analyse data to gain insights and drive positive change Desirable Attributes: Experience implementing customer care systems or CRM platforms Knowledge of regional housing markets and customer expectations Professional qualification in customer service, construction, or business management Passion for delivering a high-quality customer experience and enhancing brand reputation JBRP1_UKTJ
Mar 03, 2026
Full time
The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, and the incumbent ensures that the voice of the customer is heard across the regional operations to influence the region to performs in a customer centric way. This role sets the tone for customer experience, driving operational excellence, timely resolution of defects, and continuous improvement in service delivery. The role leads a regional team of customer care professionals, manages contractor relationships, and works collaboratively with build, sales, and technical teams to uphold the company's reputation and deliver a customer-centric approach that reflects the brand's values and commitment to quality. Main responsibilities Promotes the regions drive to deliver five star customer service by championing the customer journey processes and procedures and ensuring that the documented quality control checks and measures are followed. This is done by leading, motivating, and developing the regional Customer Care team to deliver exceptional service and meet performance targets. Effective management of the Customer Care team ensuring relevant mandatory & development training is delivered, as well as day to day coaching to optimise individual performance Managing team resource to ensure that the team is always resources accordingly with regards to holidays etc, to enable the business to maintain a consistent 5 STAR service of aftercare. Ensure that CRMs are managing Maintenance Tech diaries effectively and efficiently, maximising the resources that are available to deliver the best customer experiences for plots under the control of Customer Care Maintain and manage NHBC survey trackers, capturing RAG status at each part of the journey, and co-ordinating recovery actions hat are needed to help secure a positive survey response Ensure the regional Customer Care team are trained and are capable in their roles, are supported, and aligned with the company values and customer service standards, are passionate about Gleeson and our customers, and consistently deliver high levels of performance. The Head of Customer Care must drive the team to ensure that they are working to clear detailed action plans, KPI's, especially in relation to; defect management, NHQC and NHBC, and SLAs. Support the regional Customer Care team to drive and deliver positive HBF survey scores across the region, whilst also influencing the wider regional functions to ensure that they are delivering on their obligations to allow the region to succeed. Monitor and drive customer satisfaction metrics and implement improvement initiatives to enhance the homeowner experience, whilst maintaining the documented ways of working that keep a group consistent approach to delivering a positive customer experience Actively drive defect management performance for defects that fall under the direct responsibility of Customer Care. Additionally, work closely with the regional Construction Director and Contracts Managers to ensure that Build and Customer Care take a combined holistic view on defect management that is fair, equitable, and in the interests of the customer. Effective management of post-completion complaints, including customer, NHBC, NHQB, MP's as well as any legal enquiries from our Group Legal team. Work closely with regional build, sales, Commercial and technical teams to ensure a seamless customer handover from site to Customer Care post-completion. Monitor and report on regional Customer Care performance, including KPIs, trends, and root cause analysis, providing regular update to the Regional Managing Director and contribute to strategic planning and service improvements. Monitor and analyse issues to identify recurring issues and work with relevant departments to address root causes and improve build quality, driving innovation in customer care processes, systems, and communication methods. Collaborate with internal departments such as Sales, Build, L&D in support of training and development solutions when required. Supporting, training, and coaching regional Technicians, CRA's and CRMs in relation to Customer Care systems, communication style, and writing, allowing them to effectively manage, customer complaints to deliver a consistent approach across all regions. Monitor, co-ordinate and support the effective administration of NHBC resolution meetings to ensure that Gleeson Attendance occurs, and post resolution actions are followed through to help prevent Rule 27 intervention where possible Work with our Group Legal team in support of NHQB defence responses, ensuring background information is provided in a concise and timely manner to allow us to robustly defend the company position. Monitor Customer Care costs to ensure that correct coding is occurring in relation to genuine Maintenance costs, advising Commercial on every opportunity to contra charge back to subcontractors - where appropriate Attend weekly Management meetings/Build Sales to ensure that the decisions we make consider the impact on the customer. Play an active role in Regional Board meetings, bringing insight and solutions to the table which drive the regions customer centric agenda. Work with functional Directors/Heads to actively and collaboratively drive NHBC Survey response rates, utilising positive customer relationships to delegate responsibility at a customer level. Required skills and qualifications Degree or equivalent experience in Customer Service, Construction Management, Business Administration, or a related field. Proven experience in a senior customer care or service delivery role, ideally within the housebuilding or residential construction sector. Strong working knowledge of NHBC warranty standards, building regulations, and post-completion processes. Demonstrated leadership and team management capabilities, with experience in coaching and developing high-performing teams. Excellent communication, problem-solving, and conflict resolution skills. Proficiency in customer care systems, CRM platforms, and Microsoft Office applications. Full UK driving license and willingness to travel across the region as required. Person Specification Essential Attributes: Demonstrated leadership experience in a customer care or service delivery role, ideally within the housebuilding or residential construction sector. Strong understanding of post-completion processes, NHBC warranty standards, and customer service best practices. Excellent interpersonal and communications skills, with the ability to manage challenging conversations and resolve issues effectively. Proven ability to lead and develop teams, fostering a culture of accountability, empathy, and continuous improvement. Highly organised with strong attention to detail and the ability to manage multiple priorities under pressure. Collaborative mindset with the ability to work cross-functionally with build, sales, and technical teams. Date-driven approach to performance management and service improvement. Ability to analyse data to gain insights and drive positive change Desirable Attributes: Experience implementing customer care systems or CRM platforms Knowledge of regional housing markets and customer expectations Professional qualification in customer service, construction, or business management Passion for delivering a high-quality customer experience and enhancing brand reputation JBRP1_UKTJ
Places for People
Head of Governance and Compliance
Places for People
Thriving Investments is socially conscious fund manager focussed on the living' sector. We invest across a range of housing tenures that deliver market returns to investors and social impact. We currently manage over 5,000 homesrepresenting£1.1bn assets under management and have an ambitious plan to grow to £5bn + through launching new funds and expanding existing funds. Thriving Investments has a current team of over 20 people based across the UK with itsmain officein central London. It is supported by a board of non-executive directors from across the residential, sustainability and investment management sectors with access to support from other functions such as IT, Finance, HR and Facilities from its parent, Places for People. More about the role We are looking to recruit aHead ofGovernanceandCompliance on a permanent basisto oversee ourfast-growingFor-Profit Registered ProviderFPRP,ReSIHomes, and over time otherFPRPs. Reporting to theDirector of Operations and working closely with theAffordableHousing Fund Director andFinance Director, this is an exciting opportunity to join a growing area of theorganiastion. This position is based out of London 3 days a week. More about you This Head ofGovernance andCompliance is a key role on the leadership team.On a daily basisyou will play a key role in ensuringfull compliance with the Regulator of Social Housing's (RSH) regulatory framework, including Governance & Financial Viability and Consumer Standards. In addition to monitoring and interpretingregulatorychange, you will lead on corporate governance matters and develop, review, and implement key policies to ensure regulatory compliance, governance best practice, and alignment with strategicobjectives. Owning data governance and board related processes is also a key aspect of the role. AtThriving Investments, we are committed to a safe workingenvironmentso a basic DBS check is mandatory.? Ifyou'repassionate about working in a dynamic, fast growing For-Profit Registered Provider and want to grow your career in a purpose-driven investment business,we'dlove to hear from you.Download the job profile for more details and apply today. Experience/ Skills: Knowledge of the Regulator of Social Housing's regulatory framework, including economic, consumer, and governance standardsand managing In Depth Assessments. Strongunderstanding of risk management, internal audit, and governance best practices in the social housing sector. Experience in producing board packs and managingboard-related processes, ensuringtimelyand structured governance administration. Provenability to develop and implement compliance strategies, policies, and performance monitoring frameworks. Experience managing grant fundingcompliance and audits (Homes England, GLA) and ensuring adherence to Capital Funding Guide requirements. The benefits We are an ambitiousand growingbusiness, which will give you all the challenge you could wish for.This rolecould provide the foundation for a wider career ina number ofcareers including real estate investment,financeand marketing. We know thatthere'salways more we can do to make you smile,that'swhy we offer a comprehensive benefits package with each role, yours will include: Competitive salary Excellent holiday package 28 Days + Annual Leave Car Allowance Private Pension Bonus Scheme Training and?development Extraperksincluding huge discounts and offers?from shops, cinemas and much more. Inclusivity at Thriving Investments We believe that diversity drives innovation and better outcomes. We encourage applications from individuals of all backgrounds, and we are proud to be an equal opportunity employer. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities JBRP1_UKTJ
Mar 03, 2026
Full time
Thriving Investments is socially conscious fund manager focussed on the living' sector. We invest across a range of housing tenures that deliver market returns to investors and social impact. We currently manage over 5,000 homesrepresenting£1.1bn assets under management and have an ambitious plan to grow to £5bn + through launching new funds and expanding existing funds. Thriving Investments has a current team of over 20 people based across the UK with itsmain officein central London. It is supported by a board of non-executive directors from across the residential, sustainability and investment management sectors with access to support from other functions such as IT, Finance, HR and Facilities from its parent, Places for People. More about the role We are looking to recruit aHead ofGovernanceandCompliance on a permanent basisto oversee ourfast-growingFor-Profit Registered ProviderFPRP,ReSIHomes, and over time otherFPRPs. Reporting to theDirector of Operations and working closely with theAffordableHousing Fund Director andFinance Director, this is an exciting opportunity to join a growing area of theorganiastion. This position is based out of London 3 days a week. More about you This Head ofGovernance andCompliance is a key role on the leadership team.On a daily basisyou will play a key role in ensuringfull compliance with the Regulator of Social Housing's (RSH) regulatory framework, including Governance & Financial Viability and Consumer Standards. In addition to monitoring and interpretingregulatorychange, you will lead on corporate governance matters and develop, review, and implement key policies to ensure regulatory compliance, governance best practice, and alignment with strategicobjectives. Owning data governance and board related processes is also a key aspect of the role. AtThriving Investments, we are committed to a safe workingenvironmentso a basic DBS check is mandatory.? Ifyou'repassionate about working in a dynamic, fast growing For-Profit Registered Provider and want to grow your career in a purpose-driven investment business,we'dlove to hear from you.Download the job profile for more details and apply today. Experience/ Skills: Knowledge of the Regulator of Social Housing's regulatory framework, including economic, consumer, and governance standardsand managing In Depth Assessments. Strongunderstanding of risk management, internal audit, and governance best practices in the social housing sector. Experience in producing board packs and managingboard-related processes, ensuringtimelyand structured governance administration. Provenability to develop and implement compliance strategies, policies, and performance monitoring frameworks. Experience managing grant fundingcompliance and audits (Homes England, GLA) and ensuring adherence to Capital Funding Guide requirements. The benefits We are an ambitiousand growingbusiness, which will give you all the challenge you could wish for.This rolecould provide the foundation for a wider career ina number ofcareers including real estate investment,financeand marketing. We know thatthere'salways more we can do to make you smile,that'swhy we offer a comprehensive benefits package with each role, yours will include: Competitive salary Excellent holiday package 28 Days + Annual Leave Car Allowance Private Pension Bonus Scheme Training and?development Extraperksincluding huge discounts and offers?from shops, cinemas and much more. Inclusivity at Thriving Investments We believe that diversity drives innovation and better outcomes. We encourage applications from individuals of all backgrounds, and we are proud to be an equal opportunity employer. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities JBRP1_UKTJ

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