136 jobs found

A Group Health & Safety Manager to join a leading logistics business overseeing a large UK wide portfolio. The role covers transport, warehousing, and support functions. The role exists to protect the business, its people, and its leadership by ensuring robust, practical compliance with Health & Safety legislation while embedding a strong, visible safety culture across all sites. This role will lead the development, governance, and continuous improvement of Health & Safety standards across a multi-site operation, ensuring that safety is an integral part of how the business operates day to day. The role will work closely with operational leaders to ensure accountability for safety sits with management at site level, not solely with the H&S function. Key Responsibilities Strategic Health & Safety Leadership Act as the senior Health & Safety authority for the Group. Develop and maintain the Group Health & Safety strategy aligned to business objectives. Ensure full compliance with; Health & Safety at Work Act, CDM Regulations (where applicable), RIDDOR, COSHH, PUWER and LOLER Lead the Group's approach to regulatory inspections, investigations, and enforcement actions. Establish and maintain a clear, consistent Health & Safety management system across all sites. Support and coach General Managers to take ownership of Health & Safety. Ensure appropriate Health & Safety training is in place for all employees, contractors, and agency staff. Oversee induction, refresher, and role-specific safety training programmes. Oversee risk management relating to, Vehicle movements and yard safety, Manual handling and MHE, Working at height, Contractor and agency worker safety Produce clear Health & Safety performance reports for the Board and senior leadership. Essential Experience Senior Health & Safety leadership experience within transport, logistics, warehousing, or manufacturing. Experience managing H&S across multi-site UK operations. NEBOSH Diploma (desirable) / NEBOSH General Certificate (essential) Chartered Member of IOSH (CMIOSH) or working towards - highly desirable Strong working knowledge of UK Health & Safety legislation Salary / Package £ Car / Car Allowance 25 days holiday Company pension Private health insurance Flexible / Hybrid working At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Supply Chain Manager We're recruiting for an experienced Supply Chain Manager to join a fast-paced FMCG manufacturing site in the North East. This is a hands-on leadership role where you'll take full ownership of planning, procurement, warehousing and logistics. You'll lead a small team (4-8 people) and be responsible for keeping materials flowing, stock accurate, suppliers performing, and operations running smoothly. This isn't a corporate "sit behind a desk" job. It's real operational leadership in a busy factory environment. You'll work closely with Production, Sales and Finance to align demand, manage S&OP, control costs and improve performance across the board. What you'll be doing: Leading planning, purchasing, warehousing and logistics Driving forecast accuracy and stock control Managing suppliers and negotiating contracts Overseeing 3PL and transport performance Improving systems, processes and KPIs Playing a key role in cost control and continuous improvement What we're looking for: Proven Supply Chain leadership experience in FMCG or manufacturing Strong background across planning, procurement and logistics Confident managing suppliers and driving performance Commercially aware and comfortable working at pace ERP/MRP experience What's on offer: 55-65k salary Bonus scheme 24 days holiday + birthday off Early finish on Fridays Health plan, life assurance, pension Real progression opportunities If you're someone who enjoys improving processes, leading teams and making a real impact in a fast-moving environment, this could be the one. Apply now or message directly for a confidential conversation. (url removed) (phone number removed)

Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Job Title: Sales Manager Location : Edgware, HA8 7EB Salary: OTE 75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead and develop our high-performing call centre sales team. This role is ideal for a confident leader with a proven background in call centre management , who can inspire performance, drive conversions, and foster a positive, target-driven culture. As Sales Manager, you will take ownership of team performance, ensuring agents effectively manage a high volume of warm and hot leads while delivering outstanding customer experiences. You will play a pivotal role in coaching, mentoring, and motivating your team to consistently exceed sales targets and maintain high-quality client interactions. This is an excellent opportunity for a passionate and results-oriented individual who takes pride in developing others, improving processes, and delivering measurable outcomes. You will oversee day-to-day call centre operations, monitor KPIs, and ensure all activity aligns with business objectives and compliance standards. Building and maintaining strong relationships with both clients and external partners will be key, ensuring every customer journey is handled professionally, empathetically, and efficiently. You will also lead by example-demonstrating excellent communication, active listening, and a customer-first mindset. Working within a fast-paced outbound sales environment, you will ensure your team thrives under pressure, remains motivated, and consistently delivers exceptional results while supporting one another to achieve both individual and collective goals. Essential Requirements: Proven call centre management experience Must live within a commutable distance to Edgware (HA8 7EB) Demonstrable experience using Salesforce (or similar CRM systems) in a sales environment Strong data analysis skills, with the ability to interpret performance metrics and drive improvements Proven experience training and onboarding new starters within a previous sales role, with evidence of successful outcomes Excellent sense of urgency with the ability to prioritise tasks and meet deadlines in a fast-paced environment High level of attention to detail, ensuring accuracy across reporting, processes, and customer interactions Strong organisational and time management skills Effective communication and leadership abilities, with experience managing and motivating teams Who Are We? National Claims is a client management company based in Edgware, Greater London. We specialise in supporting individuals with non-fault accident claims, clinical negligence cases, and housing disrepair matters. Our mission is to guide clients through their legal journey, connecting them with specialist law firms best suited to their needs. Key Responsibilities & Skills: Lead, manage, and develop a team within a call centre sales environment Drive team performance against sales targets, conversion rates, and KPIs Monitor call quality, compliance, and data accuracy in line with business standards Coach and mentor team members to improve performance and customer engagement Ensure accurate data capture and clear case documentation Deliver exceptional customer service standards across all interactions Communicate effectively across multiple channels (phone and email) Manage workloads, prioritise tasks, and optimise team productivity Maintain strong compliance awareness and mitigate risk to the business Encourage persistence and consistency in sales follow-ups and pipeline management Personal Attributes: Strong leadership and team development skills Highly motivated with a results-driven mindset Passionate about delivering exceptional customer service Confident communicator with a strong telephone presence Ability to inspire, engage, and influence others Organised, proactive, and resilient in a fast-paced environment Collaborative approach with a focus on team success Benefits: Base salary of 50k, with on-target earnings of 75k - year 1 Pension Scheme Monthly incentives and performance rewards Team social events and nights out Uncapped commission structure 30 days holiday (including bank holidays) Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role.

Job Title: Warehouse & Production Operative Pay rate: 14.50 L ocation: Harlow Contract Type: Temporary Are you ready to kick-start your career in a dynamic and fast-paced environment? Our client is seeking enthusiastic Warehouse & Production Operatives to join their team in Harlow! If you're looking for a role that combines hands-on work with the chance to learn and grow, this could be the perfect opportunity for you! About the Role: As a Warehouse & Production Operative, you'll play a vital role in ensuring that production and inspection tasks are carried out efficiently and effectively. You'll work closely with the Production Manager and Quality Director to maintain high standards of quality, safety, and organisation. Your contributions will help the organisation thrive and deliver exceptional products to its customers. Key Responsibilities: Ensure that all warehousing, stock control, production, inspection, and packing processes comply with company procedures and quality assurance systems. Produce a variety of components while performing manual operations to finish parts as required. Conduct thorough inspections of incoming goods and manufactured parts, completing necessary documentation, including flammability tests. Maintain cleanliness and organisation in the production and warehouse areas, ensuring all walkways and exits are free of obstruction. Operate machinery safely and efficiently, ensuring you follow training and health and safety procedures. Assist with routine maintenance of production equipment and manage calibration and maintenance systems. Experience & Knowledge Required: Essential: Good communication skills. Desirable: Previous experience in a warehouse or production environment. Work Hours: 6.00am to 14.00pm Why Join? Dynamic Environment: Be part of a thriving team where your contributions matter! Growth Opportunities: Enhance your skills through training and development. If you're ready to take on a challenging yet rewarding role in warehouse and production operations, we want to hear from you! Don't miss this chance to join a fantastic organisation in Harlow. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Ivy Resource Group are currently working with a reputable residential housebuilder to recruit an Assistant Site Manager / Finishing Manager to join an active housing development in the Gloucestershire / Worcestershire. This is a site-based role on a live residential scheme of approximately 40 plots , with clear progression opportunities into a Site Manager position. The Role As Assistant Site Manager / Finishing Manager, you will be responsible for overseeing the finishing stages of the build, ensuring quality, programme, and health & safety standards are met through to handover. Key Responsibilities Managing finishing trades and subcontractors Overseeing plot completions to a high standard Ensuring works are completed in line with programme and NHBC requirements Carrying out quality checks and snagging Maintaining health & safety standards on site Supporting the Site Manager with daily site operations Liaising with subcontractors, suppliers, and internal teams Requirements Essential: Proven background in residential housing Experience managing finishing stages on housing developments SMSTS First Aid at Work Desirable: Looking to progress into a Site Manager role Strong eye for detail and quality Additional Information Working hours: 7:30am - 5:00pm Travel: within approximately one hour of site Site-based position Role is live and urgent , with interviews and offers moving quickly Salary - 40,000 / 45,000 + Car allowance How to apply: Submit your CV and we will contact you. Ivy Resource Group is committed to promoting equal opportunities regardless of age, gender, religion, belief, race, sexuality, or disability. We operate as an employment agency and employment business. IND123

FACILITIES CARETAKER Location: Didsbury, Manchester Salary: 29,158 - 30,693 (starting salary 29,158) Full time / 35 hours per week / Fixed Term 12 Months Fully site based throughout the training period About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Caretaker and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates The post holder will be a practical, reliable and customer focused Facilities Caretaker who can ensure Southway Homes' offices, community buildings, communal blocks and commercial units remain clean, safe, secure and well maintained. The ideal candidate will confidently carry out weekly fire alarm tests, building inspections, water hygiene checks, routine cleaning tasks, general upkeep and minor repairs, while working closely with colleagues across building compliance, health & safety and housing management. They will have excellent communication skills, be self motivated, punctual and able to work both independently and as part of a team, using their initiative to solve day to day problems and respond calmly to urgent issues. The role requires someone with a good understanding of basic Health & Safety and COSHH requirements, experience using cleaning and maintenance equipment, and a commitment to high standards of safety, building presentation and customer service. A full, clean UK driving licence and access to their own vehicle are essential. Closing Date: 24 March 2026 Interview Date: TBC For an informal discussion please contact Helen Honeybone, Facilities Manager via email Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Citizens UK Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Living Wage Foundation The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011. Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most. Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. Purpose The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Communications Officer. We are looking for an exceptionally motivated and organised individual who enjoys working in a fast-paced, high-profile communications environment. The role will support the objectives of the Living Wage Foundation and Citizens UK by communicating our work to a wide range of audiences, including senior business leaders and politicians, through a mix of communications methods: social media, newsletters, media outlets, website and internal communications channels. The role will be predominantly focused on work and wages activity through the Living Wage Foundation, but there will be opportunities to support cross-Citizens UK communications activity including for example: campaigns on housing, refugees and more. This post will be joining a Communications team that spans media, digital communications, research and events, with colleagues based across the UK with monthly in-person team meetings. The post holder will support the delivery of our media and press office activity, including monitoring media coverage, supporting with journalist enquiries, and helping to develop proactive press campaigns to build awareness of the Living Wage Foundation's work. They will also support the creation of written and visual content across our channels and help monitor and manage our social media presence on a day-to-day basis. The role will work closely to support the Communications team's work and help communicate the work of the wider-team and our employer network. The role is also responsible for key communications with our network of over 16,000 accredited Living Wage Employers, including our monthly newsletters, blogs, videos and case studies to celebrate our network of accredited employers. The position would suit an applicant with strong written and communication skills, with some experience of working within a communications team and a passion for press work, social media and content creation. We don't expect you to have experience of all areas of this job. Training will be provided to help you develop into this role. Main Responsibilities Working as a Communications Officer for the Living Wage Foundation, reporting to the Media Manager, your main responsibilities will include: Media: Contribute to media strategies and plans that help to win public, business and political support for the Living Wage Foundation and its work Write compelling press releases, blogs and opinion editorials to promote the Living Wage Foundation's work Support story gathering and storytelling development with workers, employers and others affected by low pay and insecure work, ensuring lived experience and employer voices are reflected effectively across media work and wider communications platforms Build effective relationships with the media, colleagues and other stakeholders to find new ways to raise our profile Monitor and evaluate media campaigns and reports Maintain and regularly update communications resources, including press contact lists, internal databases and other media materials Participate in the out of hours duty press (being on hand to very occasionally answer emails and phone calls in the evenings or weekends) Social and digital media: Oversee our digital communications channels to raise awareness of the Living Wage and our wider accreditation schemes, champion responsible employers and grow our movement. Help the team keep up to date with social media trends and opportunities. Create, manage and schedule posts for our social media channels including, LinkedIn, Instagram, Bluesky, Facebook and YouTube, tailoring the content to different channels and audiences. Monitor our social media channels, replying to enquiries from the public and our networks of supporters and employers and flagging any potential issues to the wider team Content creation: Working with the communication team, design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, and to support Living Wage Foundation campaigns. Design communications collateral to increase engagement on social media, including creation and editing of short-form videos for our online channels and creation of social media graphics. Improve our digital offering for our network of accredited Living Wage, Living Hours and Living Pension Employers, by creating resources and improving our communications support. Liaise with the Living Wage and Citizens UK team to keep up-to-date with news to share with key stakeholders Collate and summarise content to schedule newsletters and updates for our varied audiences. Support in adoption of updated brand across our communications content and materials, supporting others to use brand and tone of voice guidelines. Sourcing and creating original content for both the Living Wage Foundation and external websites, including creating blog posts, news, guidance and general pages. Auditing and reviewing existing website content to ensure it is effective and up-to-date. Support on improvements and developments where necessary. Network communications: Drafting email communications to support the experience of our network of accredited employers, including regular newsletters as well as automated email content for new accreditations. Work closely with the Operations and Insight team to put in place the communications infrastructure to help our network of employers engage with us online, e.g. utilising our online dashboard for accredited members and creating new resources. General: Administrate and facilitate communications team meetings. Communications support for key events and campaign moments including the annual Champion Awards and Living Wage Week Monitor communications outputs, analyse performance data and evaluate impact to support learning and improvement across our communications work Person Specification (D) Desirable, (E) Essential Experience: Experience working within a Communications team or function (E) Experience using graphic design software (e.g., Canva, Adobe Creative Suite). (D) Experience filming and editing video content (D) Experience using website content management systems (CMS) such as Drupal, WordPress or similar (D) Experience of using social media scheduling tools (D) Experience of supporting press office or media relations work (D) Key skills and knowledge: Excellent knowledge of a wide range of social media channels and good awareness of current social media trends and developments (E) Strong written and verbal communication skills including the ability to produce clear original content for different audiences and use digital tools (including AI) appropriately and responsibly (E) Excellent attention to detail (E) Ability to create high-quality and engaging content for social media (whether for a personal or business account) and a good understanding of what makes compelling content (E) Strong analytical skills and ability to evaluate the success of a campaign (E) Ability to build strong relationships with colleagues and external stakeholders (E) Ability to communicate clearly and effectively with a wide variety of stakeholders (E) Ability to plan and prioritise workload effectively, manage competing demands, and flag capacity issues early to support effective team planning (E) . click apply for full job details

Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.

A fantastic opportunity has arisen for an Operational Excellence Manager to join a growing logistics organisation in the heart of Heathrow. This permanent Operational Excellence Manager role will focus on driving operational efficiency, improving warehouse productivity and ensuring operational compliance. The successful Operational Excellence Manager will work closely with leadership team(s) to improve processes, support operational performance and implement best practice across the business. This is a full time, office-based role working 09:00 - 17:30, Monday - Friday Key Duties of an Operational Excellence Manager: Drive operational excellence and continuous improvement across warehouse operations Develop and maintain operational processes and Standard Operating Procedures (SOPs) Lead operational forecasting and workforce planning Analyse KPIs and operational data to improve performance Identify operational bottlenecks and implement improvement strategies Support compliance with regulatory requirements including CAA and HMRC Manage operational audits and governance processes The Successful Operational Excellence Manager: Experience within logistics, warehousing or operations management Strong background in process improvement and operational efficiency Experience analysing KPIs, forecasting and operational performance Knowledge of compliance and operational governance Strong communication and stakeholder management skills If this Operational Excellence Manager role sounds of interest, apply today to be considered for this exciting opportunity.

MCS Group is exclusively recruiting for a Logistics Manager to join a growing and exciting manufacturing business based in Larne, Co. Antrim. This brand new role will take ownership of international logistics and supply chain operations, ensuring the smooth flow of raw material imports, finished product exports, warehousing and transportation. Key Responsibilities: Manage international logistics operations. Oversee the full import/export process Ensure compliance with UK and EU customs regulations Build strong relationships with freight forwarders and logistics partners Improve logistics performance and control supply chain costs Lead and develop the logistics team The successful candidate: Strong experience in an international logistics role along with previous experience in logistics management. Experience with import/export, freight forwarding and customs procedures Manufacturing logistics experience preferred Strong planning, negotiation and communication skills CILT or equivalent qualification desirable What's on Offer: Competitive salary Opportunity to shape logistics operations in a growing and globally successful company Exposure to global supply chain management Career progression opportunities Interested? Apply now to discuss this brand new exclusive opportunity. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Kirsty Dillon Specialist Consultant at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google

ROLE: Branch Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £28,740 basic salary per year BONUS/OTE: Realistic total earning potential of up to £33,540 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Assistant Site Manager - Agricultural Production Vacancy Reference: 57711 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you an experienced Production Site Professional? Do you have strong leadership skills? Have you got a background in the Agricultural or related industries? The Company: An established Agricultural business. The Job Role: In this role, you will assist with the daily running of a production, storage, and distribution site, helping to ensure operations are carried out efficiently and effectively. This position would suit an individual who performs well in a fast-moving environment, leads from the front, and is confident taking responsibility for both team members and processes. Location: South Wales Area - Based on Site Full Time. Working Hours: Monday - Friday, 7am - 5pm. Salary Package: 38,000 - 45,000 basic salary depending on skills and experience. Key Responsibilities: You will work closely with the Site Manager to oversee production, logistics, and team coordination. You will be involved in the management of bagging operations, forklift activity and ensuring smooth lorry loading and dispatch. Ensuring compliance with health and safety regulations, environmental standards, and company policies. You will be responsible for promoting a safety-first culture, conducting regular checks, and ensuring all site activities meet legal and operational requirements. Candidate Requirements: Experience in production, warehousing, or logistics is essential. Counterbalance forklift licence is preferred. Strong leadership skills with a team-first mindset. Organised, safety-conscious, and solutions-focused. Willingness to be hands-on and flexible across different tasks. A desire to grow professionally and help others do the same. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.

The Facilities Maintenance Manager will oversee the efficient operation and maintenance of facilities within the property and housing industry. This role is based in the Brighton area and requires expertise in facilities management, hard services, PPM and reactive maintenance to ensure high standards are met. Client Details This opportunity, in the Brighton area, is with a well-established and successful organisation in the construction, property and housing industry. The company is an international infrastructure and construction group, leading the transformation of the industry to meet the challenges of the future. Description The Facilities Maintenance Manager will: Manage day-to-day maintenance operations across the facilities. Ensure compliance with health and safety regulations and industry standards. Plan and oversee preventative maintenance schedules and repairs. Coordinate and manage contractors and suppliers for facility-related services. Monitor budgets and ensure cost-effective maintenance solutions. Conduct regular inspections to identify and resolve any maintenance issues. Maintain accurate records of maintenance and repair activities. Provide leadership and guidance to the facilities management team. Take part in the on-call rota (1-in-5 weeks) Split their time approximately 80% office based/20% hands-on. Profile A successful Facilities Maintenance Manager should have: Strong knowledge of property maintenance and repair practices (planned & reactive). Proven experience with hard services (mechanical, electrical, HVAC, plumbing, fire safety). Proven ability to manage budgets, tender processes and resources efficiently. The ability to write and present reports effectively. Excellent organisational and problem-solving skills. Experience in managing teams and working with contractors. Understanding of health and safety standards in facilities management. Relevant qualifications such as Electrical or Mechanical HND/HNC. IOSH or NEBOSH (preferred). Job Offer The role of Facilities Maintenance Manager benefits from: An excellent salary of 47,000. Company car. Health cover (self and partner) Comprehensive pension scheme. 25 days annual leave (plus bank holidays). Permanent role with opportunities for growth and training. Supportive and professional working environment. This is an excellent opportunity for a Facilities Maintenance Manager to contribute to a reputable organisation in the property industry in Brighton. Apply today to take the next step in your career!

Description Our local government clients in Enfield, Greater London, are seeking a Safe & Connected/Out of Hours Customer Service Manager to provide strategic and operational leadership for a complex, high-risk 24/7 service that delivers critical support to residents outside core working hours. The role provides clear accountability for service performance, safeguarding decision-making, escalation pathways and statutory compliance across Safe & Connected and OOH customer services, ensuring that responses are timely, proportionate and consistently high quality. A key requirement of the role is strong analytical capability, using performance data, demand trends, and risk information to inform operational decisions, service planning, and continuous improvement. At the same time, ensuring resources are aligned with areas of greatest need. Responsibilities Responsibility for effective financial management, including budget oversight, forecasting, monitoring expenditure and identifying efficiencies, ensuring that services deliver value for money while maintaining safety and quality. The role also requires the ability to produce clear, high-level written reports for senior leaders, directors and members, translating complex operational, financial and performance information into concise, evidence-based briefings and recommendations. Through strong analytical insight, sound financial management and high-quality reporting, the Manager plays a critical role in supporting strategic decision-making, strengthening governance and ensuring the resilience and sustainability of this essential 24/7 service. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Qualifications & Professional registration criteria Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Proven experience in leadership and management. Proven experience in budget management and other resources. Understanding of positive risk taking, risk assessment/ management and safeguarding adults and an ability to apply this to real-life situations In-depth knowledge of assistive technology and telecare, and its contribution to delivering strengths-based outcomes for customers. Knowledge of the role and organisation of partner agencies such as health, housing, and the voluntary and community sector and ability to build relationships with them. Demonstrated ability to develop, implement, and manage crisis response protocols for out-of-hours operations. Knowledge of Social care and health legislation, policies, procedures and best practice guidance and how they impact on customers, including evidence of their implementation and application. Proven experience of working in an environment assessing risks when responding to emergency requests from the elderly and /or vulnerable persons in the community. Ability to work in a demanding environment and under sustained pressure, responding to emergency calls in times of crisis and assessing the best course of action in a situation where customers are unable to respond directly Ability to work alone or as part of a team. Knowledge of the TSA (Telecare Services Association) standards and alternative Telecare Accreditation programmes. Compliance Requirements 5 Years References Enhanced DBS & barred list check (Adults) Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.

Senior Legal Counsel (Construction) Location: London Bridge Senior Legal Counsel (Construction) Location: London Bridge (Hybrid, 35-hour week) Join Hyde as our Senior Legal Counsel (Construction) and lead on complex construction law, building safety compliance, and development risk management. This is a high-profile role advising on major projects across one of the UK's leading housing and regeneration organisations. We are looking for a Senior Legal Counsel (Construction) with strong expertise in contentious and non-contentious construction, building safety, development agreements, and regulatory compliance. As Senior Legal Counsel (Construction) at Hyde, you will enjoy a 35-hour working week and a strong focus on work-life balance, Hyde offers the flexibility and support needed to thrive in a senior legal role. About the Role As Senior Legal Counsel (Construction), you'll act as Hyde's lead specialist on construction, development, and building safety law. You will provide strategic advice on legal risk, oversee key disputes, and support senior leaders in delivering safe, compliant, and commercially robust programmes. Key Responsibilities Lead Hyde's legal work on construction law, building safety, and development projects, focussing on Hyde's programme of building safety to hold contractors to account to remediate our buildings following the building safety crisis. Manage construction disputes, litigation, defects claims, and contractual issues. Provide legal advice on construction contracts including JCT, NEC, development agreements, and commercial arrangements. Advise on compliance with the Building Safety Act 2022, Fire Safety Act 2021, Regulatory Reform (Fire Safety) Order 2005, and engagement with the Building Safety Regulator. Support cross-functional teams on procurement, risk mitigation, remediation, and project delivery. Oversee external legal advisers and manage legal spend with the Legal Operations Manager. Influence and advise senior leadership with clear, practical legal guidance. Essential Skills & Experience Qualified Solicitor, Barrister, or Fellow of CILEX with current practicing certification and approx. 5+ years PQE. Strong experience in residential construction law, development law, and building safety legislation (including post-Grenfell requirements). Proven track record in litigation, construction disputes, defects management, and high-risk project advice. Excellent understanding of regulatory compliance, safety case requirements, and interaction with the Building Safety Regulator. Strong communication and stakeholder-management skills, able to influence executive-level decision-makers. About Hyde Hyde owns and manages 125,000 homes and supports more than 350,000 customers across the UK. Our purpose is simple: to provide safe, decent homes that help people build better lives and stronger communities. We are a socially focused, innovative organisation with significant investment in building safety, quality, and long-term regeneration programmes. Joining us means contributing to work that directly improves residents' safety and wellbeing. Benefits Competitive pension scheme Life assurance Generous annual leave Award-winning flexible benefits package Volunteering days 35-hour working week Hybrid and flexible working Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace.

ROLE: Branch Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £28,740 basic salary per year BONUS/OTE: Realistic total earning potential of up to £33,540 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Job Description: Registered Extra Care Manager Position: Registered Extra Care Manager Department: Extra Care Scheme Location: Carlton Dene Extra Care Scheme, Westminster, NW6 Reporting to: Chief Operations Officer (COO) Salary: £40,000 / year Contract: Full-Time 40 Hours On-Call Responsibility 28days a/l Development: Funded Health and Social Care Level 5 or 7 Pension: Employer contribution 5% Bonus: Inspection bonus 10% for Outstanding rating Lead a Flagship 24/7 Extra Care Service Chosen Care Group is an award-winning, CQC-rated 'Good' provider delivering care across 22 London boroughs. We are committed to safe, effective, and well-led services that promote independence, dignity, and quality of life. We are now seeking a confident and CQC-ready Registered Extra Care Manager to lead our 78-flat, 24/7 staffed Extra Care scheme in Westminster. The Opportunity - As Registered Manager, you will: Hold CQC registration for the scheme Lead and develop a team of 50+ staff Maintain strong governance and inspection readiness Drive quality improvement towards Outstanding Ensure safe, compliant and financially stable service delivery Represent the service with Commissioners and Housing partners This role requires a decisive, organised leader who understands Extra Care and can confidently manage a large, regulated service. What You Will Be Responsible For Governance & Compliance Full CQC compliance and statutory notifications Safeguarding oversight and incident management Monthly audits across medication, care plans and documentation Maintaining inspection-ready evidence Leadership & Workforce Stability Line management of seniors and coordinators Staff supervision, appraisals and performance management Rota oversight and safe staffing levels Embedding a culture of accountability and professionalism Working closely with housing team and supporting the day-to-day operations Care Quality & Resident Outcomes Assessing new clients for suitability and mobilising new service Draft assessments, care plan and reviews Partnership working with GPs, Social Workers and health teams Responding effectively to complex care needs Stakeholder Management Contract review meetings with Local Authorities Building strong relationships with residents and families Professional representation of the organisation at all times About You Current or previous Registered Manager within Extra Care Strong working knowledge of CQC standards and inspection frameworks Experience managing teams of 30+ staff Level 5 in Health & Social Care (or working towards) Calm, organised and governance-focused Able to manage safeguarding and complex incidents confidently Good IT skills and experience at Care Software Ready to Lead? If you are an experienced Registered Manager looking to lead a large Extra Care scheme with full accountability and senior leadership support, we would welcome a confidential discussion. All roles subject to enhanced DBS and satisfactory references.