Customer Account Manager

  • Acorn by Synergie
  • Yeovil, Somerset
  • Dec 11, 2025
Full time Marketing

Job Description

Customer Care Account Manager

Yeovil £28,000-£28,000 per annum + career progression Monday - Friday + alternate Saturday mornings Permanent


Introduction

Acorn by Synergie is recruiting a Customer Account Manager for a forward-thinking financial services organisation. The role focuses on putting the customer first while supporting cross-selling and up-selling opportunities. This is an excellent opportunity for someone looking to build a long-term career in financial services, with full training and the chance to gain a nationally recognised degree.


Hours & Salary
  • Monday - Friday, 08:30am - 5pm

  • Every other Saturday, 9am - 12pm

  • Salary: £28,000 per annum initially, with increases as CII qualifications are achieved


Key Responsibilities
  • Engage with customers to provide excellent service and advice

  • Build strong, long-lasting customer relationships

  • Identify cross-selling and up-selling opportunities while prioritising the customer journey

  • Work towards gaining a company-funded CII professional qualification

  • Participate in workshops, coaching, and on-the-job training


About You
  • Enjoy interacting with people and building relationships

  • Strong problem-solving skills

  • Experience in customer service, administration, or hospitality is desirable but not essential

  • Ambitious, motivated, and eager to progress within the company

  • Willing to learn and develop through industry qualifications and internal programmes


Benefits
  • 22 days holiday, increasing to 27 days with service (plus bank holidays)

  • Access to a company-paid healthcare cash plan

  • Company-funded CII qualification

  • Cycle to work scheme and gym membership discounts

  • Flexible benefits including critical illness cover, private medical insurance, and income protection

  • Access to high street retailer discounts via reward and recognition platform

  • Employee Assistance Programme (EAP)

  • Employee discounts on a range of insurance products


Apply Now

If you're ambitious, customer-focused, and ready to start your career in financial services, apply today to join this supportive and growing team.

Acorn by Synergie acts as an employment agency for permanent recruitment.


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