QC Technician (Night shift)

QC Technician (Night shift)
Quality Control Technician Night shift

Join Our Technical Team at The Compleat Food Group!

Were excited to offer an excellent opportunity for two QC Technicians to join our dedicated night-shift team in Poole.
About The Compleat Food Group

At The Compleat Food Group, were proud to be a food business built on purpose and passion. Formed in 2021, were on a mission to createFood to Feel Good - great quality, tasty and affordable food that people love to eat.
Were home to some of the UKs most exciting and loved food brands, includingWalls Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, andHarvey & Brockless. Alongside our branded portfolio, were a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UKs major retailers, as well as across foodservice.
Withover 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, were united by a shared ambition to shape the future of food for the better.
We are backed by European private equity firm PAI Partners.
Working Hours:3on & 3 off: 6pm 6am (38.5 hours average a week)
Location:Poole
Salary:£38,938 per annum
Job Purpose:

The role is responsible for upholding food safety and quality standards in line with Group, customer, and BRC requirements. Through a strong presence on the factory floor, you will carry out audits, process validations, verifications, sampling, raw material inspections, and traceability checks. You will also review concessions, manage export documentation, and support investigations into customer complaints, process deviations, and out-of-specifications.
By analysing data, collaborating across teams, and contributing to continuous improvement of food safety and quality systems, you will help maintain a culture of audit readiness and operational excellence.
Key Duties & Responsibilities:

• Food Safety, Quality & GMP Compliance:Maintain a strong presence on the factory floor, actively engaging with Operations to uphold food safety and quality standards. Provide coaching to operation at factory floor in aspects regarding food safety, quality and GMP standards.
• Conduct audits:GMP audits, Internal audits, Hygiene audits and Fabrication Audits
• Drive continuous improvement initiatives.
• Concession Assessments:Review and document concession requests (e.g., RM, WIP life extensions, other exceptions) and communicate outcomes effectively.
• Process Validation:Conduct and document process validation under the supervision of QM.
• Investigations & Root Cause Analysis:Lead investigations into customer complaints, metal rejections/finds, microbiological and chemistry laboratory out of specifications, working closely with relevant departments. Identify and document non-conformances and support root cause analysis.
• Conduct traceability verification as part of investigations or during external audits.
• Taste Panel Administration:Prepare taste panel samples, facilitate panel discussions, document findings, and liaise with operations to ensure corrective actions are completed.
• Sample Collection & Testing:Collect samples for laboratory testing as requested (e.g. finish and WIP products, swabs, water samples etc.), and log samples for lab testing.
• Vegan Cleaning Verification:Perform verification checks to ensure compliance with vegan cleaning standards.
• Calibration & Compliance Checks:Conduct scheduled calibration checks (e.g., scales, temperature probes) and verify metal-detectable items (plasters, pens, etc.) before issuing them to production.
• Documentation & Filing:Organize and maintain factory paperwork and rack tags appropriately.
• Traceability & Mass Balance:Execute traceability exercises and mass balance assessments as required.
• Packaging & Artwork Approval:Conduct packaging and artwork checks against approved standards and versions.
• Packaging changeovers:Complete and oversee the process of packaging changeover against approved procedure and Notice of Activity
• Brexit Documentation:Prepare necessary paperwork for product exports.
• Label Quality Control:Perform quality control checks on labels to ensure accuracy and compliance.
• Raw materials inspections (cover/out-of-hour deliveries):Perform quality checks for the incoming raw materials and packaging against approved quality standards when there is no Goods-In QCT cover (e.g. short of staff or out-of-hour deliveries).
• Data Analysis & Reporting:Provide trend analysis for quality, microbiological, and environmental data, completing customer and group reports.
• Support training initiatives for new starters and ongoing team development.
• Maintain accurate and timely data entry to support quality reporting and analysis.
• Cross-Department Collaboration:Foster strong working relationships across departments to support teamwork and align with technical and company objectives.
• Audit Support:Assist with third-party audits conducted on-site.
• Quality Manager Support:Act as a deputy for the Quality Manager in their absence.
• Additional Responsibilities:Undertake any other tasks delegated by the line manager or senior leadership related to food safety, quality, site/group/customer standards, and legal compliance.

This role demands a proactive approach to maintaining high food safety and quality standards, ensuring compliance, and driving continuous improvement within the factory environment.
Knowledge, Skills and Experience:

Experience

• Minimum 3 years of experience in a quality assurance role (in Technical or Production Departments) in a food or beverage manufacturing environment.
• Working knowledge of HACCP and food safety practices.
• Strong IT skills, particularly in Microsoft Excel, Word, PowerPoint, and Outlook.

Key Skills

• Positive can do attitude
• Be able to engage with site colleagues at the factory floor in an assertive and respectful manner, achieving the objective through persuasion
• Problem solving
• Ability to consistently meet deadlines
• Good analytical skills
• Good time management
• Proficient in the use of MS Office tools
• Clear written and verbal communication with a flexible approach
• Good administrative skills
• Ability to identify and act on opportunities for improvements
• A proactive and detail-oriented approach to quality assurance.
• To act with integrity

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. Thats why we offer a wide range of benefits designed to support your lifestyle, wellbeing and career growth:
Financial & Lifestyle Benefits:

• Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• Option to purchase extra annual leave
• Holiday Discounts via our online retail platform
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points - available at selected sites

Health & Wellbeing:

• 24/7 access to Grocery Aid for free financial, emotional, and practical support
• Physical Wellbeing Hub - free on-demand exercise classes, gym discounts
• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support - from mindfulness to lifestyle resources
• Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid

Career Growth & Development:

• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture:

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups -
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.
We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunitys employer, we provide all the support you need to succeed.
Contact us with any questions about Diversity & Inclusion or accessibility during the application process.
Recruitment Agencies:

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.
If you would be interested in working with us please send a message and should we have any roles we need additional support with we will reach out to you click apply for full job details