Community Fundraising Lead Full-Time £28,000 £33,000 Hybrid (Southampton HQ + Home) Charity: Friends of PICU Make fundraising meaningful join us and help save lives. At Friends of PICU, we re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most. The Role As our Community Fundraising Lead, you ll be the driving force behind our community and event fundraising. You ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU. Working closely with our Operations Manager, you ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences. This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required. Key Responsibilities: Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses. Build and nurture relationships, delivering exceptional supporter care and stewardship. Lead event fundraising plan, deliver, and evaluate an annual calendar of fundraising events. Create inspiring fundraising materials and digital content. Promote events through social media and the website with engaging storytelling. Support corporate engagement and develop partnerships. Manage data, CRM records, and ensure accurate banking and reporting. Meet fundraising targets and contribute to budgets and reports. Represent Friends of PICU at community events and presentations. Support grant applications with evidence and stories from fundraising activities. Collaborate across the team, supporting operations, volunteers, and event logistics. About You You re enthusiastic, confident, and driven by the difference your work makes. You ll thrive in a busy, people-focused environment, balancing creativity with organisation. You ll bring initiative, positivity, and a can do attitude to everything you do. Essential Skills and Experience: Excellent relationship-building and interpersonal skills. Confident in public speaking, networking, and representing a charity professionally. Strong written and verbal communication skills. Organised, able to manage multiple projects and deadlines effectively. Experience using Microsoft Office and social media platforms. Understanding of fundraising principles, legislation, and GDPR. Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required). Self-motivated, proactive, and comfortable working both independently and as part of a small team. Committed to equality, inclusion, and the values of Friends of PICU. Desirable: Experience of managing fundraising events within a charitable organisation. Experience in event management and volunteer coordination. Knowledge of charity sector practices and Gift Aid processes. Experience using CRM databases. Competencies: Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately. Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence. Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals. Creating and Innovating: Develops new ideas and approaches, driving improvements and change. Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness. Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback. What You ll Get: Salary range: £28,000 £33,000 per annum, depending on experience. Flexible hybrid working between home and our Southampton base. Autonomy to design and lead your own events calendar. Support from a small, friendly, and passionate team. Real impact: See how your work directly improves care for critically ill and injured children, and their families. If you re ready to take the next step in your fundraising career and want to make a genuine difference, we d love to hear from you.
Apr 02, 2026
Full time
Community Fundraising Lead Full-Time £28,000 £33,000 Hybrid (Southampton HQ + Home) Charity: Friends of PICU Make fundraising meaningful join us and help save lives. At Friends of PICU, we re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most. The Role As our Community Fundraising Lead, you ll be the driving force behind our community and event fundraising. You ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU. Working closely with our Operations Manager, you ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences. This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required. Key Responsibilities: Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses. Build and nurture relationships, delivering exceptional supporter care and stewardship. Lead event fundraising plan, deliver, and evaluate an annual calendar of fundraising events. Create inspiring fundraising materials and digital content. Promote events through social media and the website with engaging storytelling. Support corporate engagement and develop partnerships. Manage data, CRM records, and ensure accurate banking and reporting. Meet fundraising targets and contribute to budgets and reports. Represent Friends of PICU at community events and presentations. Support grant applications with evidence and stories from fundraising activities. Collaborate across the team, supporting operations, volunteers, and event logistics. About You You re enthusiastic, confident, and driven by the difference your work makes. You ll thrive in a busy, people-focused environment, balancing creativity with organisation. You ll bring initiative, positivity, and a can do attitude to everything you do. Essential Skills and Experience: Excellent relationship-building and interpersonal skills. Confident in public speaking, networking, and representing a charity professionally. Strong written and verbal communication skills. Organised, able to manage multiple projects and deadlines effectively. Experience using Microsoft Office and social media platforms. Understanding of fundraising principles, legislation, and GDPR. Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required). Self-motivated, proactive, and comfortable working both independently and as part of a small team. Committed to equality, inclusion, and the values of Friends of PICU. Desirable: Experience of managing fundraising events within a charitable organisation. Experience in event management and volunteer coordination. Knowledge of charity sector practices and Gift Aid processes. Experience using CRM databases. Competencies: Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately. Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence. Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals. Creating and Innovating: Develops new ideas and approaches, driving improvements and change. Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness. Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback. What You ll Get: Salary range: £28,000 £33,000 per annum, depending on experience. Flexible hybrid working between home and our Southampton base. Autonomy to design and lead your own events calendar. Support from a small, friendly, and passionate team. Real impact: See how your work directly improves care for critically ill and injured children, and their families. If you re ready to take the next step in your fundraising career and want to make a genuine difference, we d love to hear from you.
Come and make a difference at Karbon as an Operations Team Manager About The Role We re looking to appoint a qualified and experienced individual to undertake the role of an Operations Team Manager within Karbon s Property Services team. The successful candidate will lead and manage a team of trades colleagues who will be delivering both empty homes repairs and responsive repairs, to around 2,500 properties in Leeds and the surrounding areas. About You You should have a thorough understanding of building and maintenance practices within a social housing environment. You must possess the relevant trade and management knowledge, skills and experience needed to successfully manage a multi-disciplinary team of trade colleagues who are carrying out repairs in a fast-paced and dynamic working environment. You will support the team to deliver an excellent maintenance and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You will also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement. You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget constraints. A full valid UK driving licence is essential. Working With Us This vacancy sits within our KPS 54 North Homes Responsive Repairs and Empty Homes Team, 54 North Homes is part of the Karbon Group, and this team will deliver services to their customers and properties on behalf of Karbon. Key Information Operations Team Manager Permanent contract Salary is £45,795 per annum (pending pay review) £633 flexible pot (which can be used for salary top-up) Location: Leeds 37 Hours per week Karbon car payment of £2,317 per annum (own car to be used) We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you re applying for. The role you re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Why Join Us? We offer a generous benefits package to support your wellbeing and development, including: 26 days annual leave (rising to 31 after 3 years) Birthday leave Occupational pension Health cash plan Flexible benefits pot Access to funding for qualifications, conferences, and learning events Ready to Apply? If this sounds like the role for you, apply now via our website. We love seeing the real you in your application. It s fine to use AI tools for things like polishing grammar or improving formatting but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input. Important dates Closing date for applications: Sunday 19 April 2026 We may close the advert early if we receive a high volume of strong applications so don t wait too long to apply! Interview date: TBC We re Inclusive We re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you ll be guaranteed an interview. Need a reasonable adjustment to apply? A Note for Recruitment Agencies We re lucky to have a great Preferred Supplier List (PSL) in place, so we re not looking for additional agency support right now. Thanks for understanding we ve got this covered!
Apr 02, 2026
Full time
Come and make a difference at Karbon as an Operations Team Manager About The Role We re looking to appoint a qualified and experienced individual to undertake the role of an Operations Team Manager within Karbon s Property Services team. The successful candidate will lead and manage a team of trades colleagues who will be delivering both empty homes repairs and responsive repairs, to around 2,500 properties in Leeds and the surrounding areas. About You You should have a thorough understanding of building and maintenance practices within a social housing environment. You must possess the relevant trade and management knowledge, skills and experience needed to successfully manage a multi-disciplinary team of trade colleagues who are carrying out repairs in a fast-paced and dynamic working environment. You will support the team to deliver an excellent maintenance and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You will also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement. You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget constraints. A full valid UK driving licence is essential. Working With Us This vacancy sits within our KPS 54 North Homes Responsive Repairs and Empty Homes Team, 54 North Homes is part of the Karbon Group, and this team will deliver services to their customers and properties on behalf of Karbon. Key Information Operations Team Manager Permanent contract Salary is £45,795 per annum (pending pay review) £633 flexible pot (which can be used for salary top-up) Location: Leeds 37 Hours per week Karbon car payment of £2,317 per annum (own car to be used) We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you re applying for. The role you re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Why Join Us? We offer a generous benefits package to support your wellbeing and development, including: 26 days annual leave (rising to 31 after 3 years) Birthday leave Occupational pension Health cash plan Flexible benefits pot Access to funding for qualifications, conferences, and learning events Ready to Apply? If this sounds like the role for you, apply now via our website. We love seeing the real you in your application. It s fine to use AI tools for things like polishing grammar or improving formatting but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input. Important dates Closing date for applications: Sunday 19 April 2026 We may close the advert early if we receive a high volume of strong applications so don t wait too long to apply! Interview date: TBC We re Inclusive We re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you ll be guaranteed an interview. Need a reasonable adjustment to apply? A Note for Recruitment Agencies We re lucky to have a great Preferred Supplier List (PSL) in place, so we re not looking for additional agency support right now. Thanks for understanding we ve got this covered!
MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. We are not looking for somone who has specialist hands on IT experience, but someone from an IT background who can be a focal point of digital organising for a leadership team. DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - £35 PER HOUR - FILTON, UK - 9 MONTHS - SI click apply for full job details
Apr 02, 2026
Contractor
MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. We are not looking for somone who has specialist hands on IT experience, but someone from an IT background who can be a focal point of digital organising for a leadership team. DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - £35 PER HOUR - FILTON, UK - 9 MONTHS - SI click apply for full job details
A global technology business delivering innovative digital solutions across international markets is seeking a hands-on Finance Manager to join their Manchester team. The company supports large-scale operations worldwide and is recognised as a sector leader. Collaboration and innovation are at the heart of the culture, with a focus on continuous improvement and inclusivity. Reporting to the Group Financial Controller, you will take ownership of day-to-day financial operations, ensuring efficient processes and timely reporting. This role balances technical accounting tasks with strategic oversight. Key Responsibilities Manage accounting across multiple group entities Lead month-end close and consolidate management accounts Prepare and review accruals, prepayments, fixed assets, and intercompany reconciliations Oversee group-wide billing and reconciliations Support audits and ensure compliance documentation Identify and implement process improvements Liaise with internal and external stakeholders to resolve complex queries Requirements Fully qualified ACCA, CIMA, or ACA Advanced Excel skills and interest in AI tools for finance Strong knowledge of accruals, prepayments, reconciliations, UK GAAP, and IFRS High attention to detail, self-motivated, and organised The business is seeking someone strong on data innovation, to include familiarity with AI tools. This is a great opportunity to develop your career within a forward-thinking technology company. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Apr 02, 2026
Full time
A global technology business delivering innovative digital solutions across international markets is seeking a hands-on Finance Manager to join their Manchester team. The company supports large-scale operations worldwide and is recognised as a sector leader. Collaboration and innovation are at the heart of the culture, with a focus on continuous improvement and inclusivity. Reporting to the Group Financial Controller, you will take ownership of day-to-day financial operations, ensuring efficient processes and timely reporting. This role balances technical accounting tasks with strategic oversight. Key Responsibilities Manage accounting across multiple group entities Lead month-end close and consolidate management accounts Prepare and review accruals, prepayments, fixed assets, and intercompany reconciliations Oversee group-wide billing and reconciliations Support audits and ensure compliance documentation Identify and implement process improvements Liaise with internal and external stakeholders to resolve complex queries Requirements Fully qualified ACCA, CIMA, or ACA Advanced Excel skills and interest in AI tools for finance Strong knowledge of accruals, prepayments, reconciliations, UK GAAP, and IFRS High attention to detail, self-motivated, and organised The business is seeking someone strong on data innovation, to include familiarity with AI tools. This is a great opportunity to develop your career within a forward-thinking technology company. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
The People Coordinator plays a vital role in supporting the full employee lifecycle and creating a positive, engaging experience for colleagues across the organisation. This role ensures smooth delivery of day to day People operations, excellent employee experience, and efficient people processes. Working closely with managers and the wider People Team, the People Co-ordinator supports recruitment, onboarding, HCM systems, employee relations administration, and organisational development activities. Key Responsibilities Employee Lifecycle Administration Manage onboarding processes including issuing contracts, completing right to work checks, setting up new starters on HCM systems, and co-ordinating induction plans. Support offboarding activities such as resignation acknowledgement, exit interviews, and processing leavers. Maintain accurate and up to date employee records in HCM systems and personnel files. Recruitment & Talent Support Prepare offer letters and contract documentation. Liaise with hiring managers to support a smooth and professional recruitment experience where required. HR Systems & Reporting Ensure data accuracy on HCM systems. Support People Partners with reports on absence, turnover, compliance, and other KPIs as required. Support payroll by providing employee data changes and ensure deadlines are met. Employee Relations Administration Provide administrative support for ER cases including note taking, preparing letters, and maintaining confidential records. Assist managers with low level queries, signposting policies and processes. Learning & Development Co-ordinate training sessions, manage attendance records, and support L&D initiatives. Track completion of mandatory training and report on compliance. People Team Support Support People projects such as engagement surveys, policy updates, wellbeing initiatives, and organisational improvement programmes. Respond to employee enquiries in a timely and professional manner. Contribute to creating a positive, inclusive workplace culture. Skills and Experience Essential Experience in an administrative or people-related role. Strong organisational skills with excellent attention to detail. Ability to handle confidential information with discretion. Good communication skills and a customer focused approach. Proficient in Microsoft Office and comfortable working with HCM systems. Ability to prioritise and manage multiple tasks in a fast paced environment. Desirable CIPD Level 3 (or working towards). Experience using HCM systems. Understanding of employment law basics What we offer A competitive salary and benefits package appropriate to this position An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.
Apr 02, 2026
Full time
The People Coordinator plays a vital role in supporting the full employee lifecycle and creating a positive, engaging experience for colleagues across the organisation. This role ensures smooth delivery of day to day People operations, excellent employee experience, and efficient people processes. Working closely with managers and the wider People Team, the People Co-ordinator supports recruitment, onboarding, HCM systems, employee relations administration, and organisational development activities. Key Responsibilities Employee Lifecycle Administration Manage onboarding processes including issuing contracts, completing right to work checks, setting up new starters on HCM systems, and co-ordinating induction plans. Support offboarding activities such as resignation acknowledgement, exit interviews, and processing leavers. Maintain accurate and up to date employee records in HCM systems and personnel files. Recruitment & Talent Support Prepare offer letters and contract documentation. Liaise with hiring managers to support a smooth and professional recruitment experience where required. HR Systems & Reporting Ensure data accuracy on HCM systems. Support People Partners with reports on absence, turnover, compliance, and other KPIs as required. Support payroll by providing employee data changes and ensure deadlines are met. Employee Relations Administration Provide administrative support for ER cases including note taking, preparing letters, and maintaining confidential records. Assist managers with low level queries, signposting policies and processes. Learning & Development Co-ordinate training sessions, manage attendance records, and support L&D initiatives. Track completion of mandatory training and report on compliance. People Team Support Support People projects such as engagement surveys, policy updates, wellbeing initiatives, and organisational improvement programmes. Respond to employee enquiries in a timely and professional manner. Contribute to creating a positive, inclusive workplace culture. Skills and Experience Essential Experience in an administrative or people-related role. Strong organisational skills with excellent attention to detail. Ability to handle confidential information with discretion. Good communication skills and a customer focused approach. Proficient in Microsoft Office and comfortable working with HCM systems. Ability to prioritise and manage multiple tasks in a fast paced environment. Desirable CIPD Level 3 (or working towards). Experience using HCM systems. Understanding of employment law basics What we offer A competitive salary and benefits package appropriate to this position An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.
We are searching for a Graphic Designer to work within a large marketing team. You will report to the Creative Marketing Manager and the Marketing Director, and you will be delivering a variety of design projects on time and to budget. This is a very hands-on role involving a wide-range of duties so you must be able to work on multiple projects concurrently. As this is a diverse creative role it would suit someone who possesses excellent Adobe skills, a creative mindset and the ability to work as part of a team. Please note, the role is an office-based role, however, after the successful completion of the probation period you can with prior management agreement work from home for up to 2-days per week. JOB DESCRIPTION Working very closely with the Creative Marketing Manager you will be responsible for the following: - Designing an extensive range of brochures for both the UK and export markets. The creation and maintenance of price lists in InDesign (from Excel). Designing new advertising concepts. Designing graphical content for use on social media channels and the company website - this includes video content. Developing branding and identities for the launch of new products. Designing Point of Sale and other promotional materials. Develop company branding guidelines. Taking part in the general day to day operations of the busy Marketing department. Working with the photography team on post-shoot editing of images in Photoshop for use in brochures, websites, PR and social media. Helping to maintain the correct organisation, naming and digital filing of images and other files for use by other members of the team. PERSONAL SPECIFICATON Being educated to A' Level or a Degree Level in Graphic Design is highly desirable, however, candidates with strong commercial experience and proven design skills, without formal qualifications, in Graphic Design will also be considered. Experience in a creative/design environment. Excellent Adobe Photoshop, InDesign & Illustrator skills. Experience of design and print projects. High attention to detail. Knowledge of video editing within Adobe Premier is advantageous. Experience/Knowledge when working with printers. Proficient using Microsoft Word, Excel, PowerPoint and Outlook. Dynamic, creative, 'hands-on' approach. Ability to comprehend quickly innovative technologies and software. A can-do, pro-active and positive attitude. Excellent organisational and time management skills. Excellent interpersonal skills complemented by the enthusiastic attitude required of a team player. The role comes with an excellent benefits package and once probation has been successfully completed some home-based working is available with prior consent with management. The benefits include, 32 days holiday (including bank holidays), flexitime, competitive salary, pension, loyalty bonus, life assurance, free eye tests, training, rewards hub, hybrid-working and much more! To be considered for this role you MUST have the Right to Work in the UK long-term without company sponsorship. You will also need to be based near to Exeter and East Devon, or you will be able to relocate to the area. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 02, 2026
Full time
We are searching for a Graphic Designer to work within a large marketing team. You will report to the Creative Marketing Manager and the Marketing Director, and you will be delivering a variety of design projects on time and to budget. This is a very hands-on role involving a wide-range of duties so you must be able to work on multiple projects concurrently. As this is a diverse creative role it would suit someone who possesses excellent Adobe skills, a creative mindset and the ability to work as part of a team. Please note, the role is an office-based role, however, after the successful completion of the probation period you can with prior management agreement work from home for up to 2-days per week. JOB DESCRIPTION Working very closely with the Creative Marketing Manager you will be responsible for the following: - Designing an extensive range of brochures for both the UK and export markets. The creation and maintenance of price lists in InDesign (from Excel). Designing new advertising concepts. Designing graphical content for use on social media channels and the company website - this includes video content. Developing branding and identities for the launch of new products. Designing Point of Sale and other promotional materials. Develop company branding guidelines. Taking part in the general day to day operations of the busy Marketing department. Working with the photography team on post-shoot editing of images in Photoshop for use in brochures, websites, PR and social media. Helping to maintain the correct organisation, naming and digital filing of images and other files for use by other members of the team. PERSONAL SPECIFICATON Being educated to A' Level or a Degree Level in Graphic Design is highly desirable, however, candidates with strong commercial experience and proven design skills, without formal qualifications, in Graphic Design will also be considered. Experience in a creative/design environment. Excellent Adobe Photoshop, InDesign & Illustrator skills. Experience of design and print projects. High attention to detail. Knowledge of video editing within Adobe Premier is advantageous. Experience/Knowledge when working with printers. Proficient using Microsoft Word, Excel, PowerPoint and Outlook. Dynamic, creative, 'hands-on' approach. Ability to comprehend quickly innovative technologies and software. A can-do, pro-active and positive attitude. Excellent organisational and time management skills. Excellent interpersonal skills complemented by the enthusiastic attitude required of a team player. The role comes with an excellent benefits package and once probation has been successfully completed some home-based working is available with prior consent with management. The benefits include, 32 days holiday (including bank holidays), flexitime, competitive salary, pension, loyalty bonus, life assurance, free eye tests, training, rewards hub, hybrid-working and much more! To be considered for this role you MUST have the Right to Work in the UK long-term without company sponsorship. You will also need to be based near to Exeter and East Devon, or you will be able to relocate to the area. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Main Duties of the role: Work with the Quality Manager to Design and implement learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship Standard to upload to their designated e portfolio system and learning plan. Where required, to complete induction and onboarding processes including Training Plans and Apprenticeship Agreements. Deliver training, workshops and one to one support and coaching sessions to reflect the approved delivery plan and e portfolio milestones. Ensure that in every session all Coaches deliver content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace. Ensure that resources are approved and fit for purpose prior to use in conjunction with the Quality Manager. Ensure that Coaches deliver embedded and stand alone maths, English and digital skills as part of the curriculum (intent) Support MIT Employees, mentors and employers to understand their commitment and responsibilities to apprentices. Ensure that all Skills Coaches respond to requests for information from the allocated Learning Coach in a timely manner. Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times. Ensure that Skills Coaches plan and deliver learning to meet their off the job commitment. Support Skills Coaches to overcome barriers to learning and adapt delivery to meet learner s needs signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG). Ensure Skill Coaches complete, organise and maintain documentation on learner progress for the entirety of the learner journey in conjunction with Sector Leads. Willingness to work in a flexible way including evenings on occasion as required at various location if required Provide access to information and work schedules to support the observation & peer observation process. Conduct formative and summative internal verifications under the direction and guidance of the Quality Lead. Manage own diary effectively to ensure timely visits and reviews are conducted maintain an up to date calendar to support the observation and quality assurance process. In conjunction with the Sector leads, Identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations. Comply with internal and external quality standards, audits and inspections. Promote, adhere to and comply with arrangements and working practices for the following Equality and Diversity, British Values. Safeguarding, Anti-Bullying and Peer on Peer abuse Promote and adhere to Health and Safety arrangements as directed by policies and risk assessments. Work in collaboration with colleagues to achieve company objectives In conjunction with the Quality manager, Maintain qualifications, competency and a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Lead working groups and CPD session as directed. Maintain own and Skills Coaches records of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Skills and Abilities: Be able to work in a collaborative and multi-disciplinary environment and work in a professional way at all times. To communicate effectively, both verbally and in writing To produce accurate and concise reports to highlight areas of success and improvement. To work collaboratively with team members and to take on board constructive and developmental feedback to improve the learner experience. Manage staff to ensure deadlines are met. To apply the principles of MIT Skills safeguarding, Prevent and equality and diversity agendas. Be highly organised, paying close attention to detail. Be emotionally resilient and be able to work in a challenging environment. Work in an organisation that is undergoing change due to development and growth. Manage and set daily workflows of the Skills Coach team and IQA s for the department. To be the first point of contact and find resolution for the teaching team using a solutions focussed mindset To keep the team motivated and organised To monitor and performance manage the team against KPI requirements in order for contractual targets to be met To provide feedback, training and coaching to the team. Responsible for ongoing training and development within the department To meet personal KPI s in order for the company to meet its targets To lead, monitor and work closely with Coaches to ensure allocation, capacity and deadlines are met and ensuring learning delivers the off the job requirement. Guiding and supporting skill coaches to ensure quality and consistency of assessment and teaching practice. Planning and monitoring formative and summative internal verification Coordinating & leading external quality assurance visits Champion IAG practices and ensure Coaches are skilled at delivering effective IAG in line with MITSkills IAG Policy and arrangements Ensure the departments full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. Undertaking staff development and appraisal under the direction of the HR Lead. To produce and present monthly management reports to the senior management team Conduct OTLA s for the department as directed by the Teaching & Learning Coordinator and OTL Strategy Carry out the duties stated in the quality calendar Develop and monitor sampling strategies and plans for all qualifications. Ensure that schemes of work are used to ensure a well-planned learner journey and are mapped to the KSBs of each Standard Take responsibility for developing and reviewing the approved training plans and competency and prior learning documents Participate in the recruitment and selection of new Skills Coaches Key Performance Indicators Skills Coach Management To ensure sectors 8 weekly reviews are completed with the apprentice employer/mentor Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. To observe all stages of delivery and to provide developmental support and guidance to To ensure at least a minimum of a 75% success rate at EPA & Timely completion for gateway. Maintain a minimum Grade 2 observation grade across the department . Ensure the department strives for 100% and maintains at least 90% learner and employer satisfaction. To provide full management reports and RAG rating of learners for the senior management team. Complete a monthly sample of learning plans and reviews to ensure that Coaches are compliant with all regulatory requirements Conduct OTLA s for the department to reflect the OTLA schedule Facilitate sector based standardisation activities as per quality calendar Complete allocated tasks in line with the quality calendar
Apr 02, 2026
Full time
Main Duties of the role: Work with the Quality Manager to Design and implement learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship Standard to upload to their designated e portfolio system and learning plan. Where required, to complete induction and onboarding processes including Training Plans and Apprenticeship Agreements. Deliver training, workshops and one to one support and coaching sessions to reflect the approved delivery plan and e portfolio milestones. Ensure that in every session all Coaches deliver content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace. Ensure that resources are approved and fit for purpose prior to use in conjunction with the Quality Manager. Ensure that Coaches deliver embedded and stand alone maths, English and digital skills as part of the curriculum (intent) Support MIT Employees, mentors and employers to understand their commitment and responsibilities to apprentices. Ensure that all Skills Coaches respond to requests for information from the allocated Learning Coach in a timely manner. Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times. Ensure that Skills Coaches plan and deliver learning to meet their off the job commitment. Support Skills Coaches to overcome barriers to learning and adapt delivery to meet learner s needs signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG). Ensure Skill Coaches complete, organise and maintain documentation on learner progress for the entirety of the learner journey in conjunction with Sector Leads. Willingness to work in a flexible way including evenings on occasion as required at various location if required Provide access to information and work schedules to support the observation & peer observation process. Conduct formative and summative internal verifications under the direction and guidance of the Quality Lead. Manage own diary effectively to ensure timely visits and reviews are conducted maintain an up to date calendar to support the observation and quality assurance process. In conjunction with the Sector leads, Identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations. Comply with internal and external quality standards, audits and inspections. Promote, adhere to and comply with arrangements and working practices for the following Equality and Diversity, British Values. Safeguarding, Anti-Bullying and Peer on Peer abuse Promote and adhere to Health and Safety arrangements as directed by policies and risk assessments. Work in collaboration with colleagues to achieve company objectives In conjunction with the Quality manager, Maintain qualifications, competency and a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Lead working groups and CPD session as directed. Maintain own and Skills Coaches records of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Skills and Abilities: Be able to work in a collaborative and multi-disciplinary environment and work in a professional way at all times. To communicate effectively, both verbally and in writing To produce accurate and concise reports to highlight areas of success and improvement. To work collaboratively with team members and to take on board constructive and developmental feedback to improve the learner experience. Manage staff to ensure deadlines are met. To apply the principles of MIT Skills safeguarding, Prevent and equality and diversity agendas. Be highly organised, paying close attention to detail. Be emotionally resilient and be able to work in a challenging environment. Work in an organisation that is undergoing change due to development and growth. Manage and set daily workflows of the Skills Coach team and IQA s for the department. To be the first point of contact and find resolution for the teaching team using a solutions focussed mindset To keep the team motivated and organised To monitor and performance manage the team against KPI requirements in order for contractual targets to be met To provide feedback, training and coaching to the team. Responsible for ongoing training and development within the department To meet personal KPI s in order for the company to meet its targets To lead, monitor and work closely with Coaches to ensure allocation, capacity and deadlines are met and ensuring learning delivers the off the job requirement. Guiding and supporting skill coaches to ensure quality and consistency of assessment and teaching practice. Planning and monitoring formative and summative internal verification Coordinating & leading external quality assurance visits Champion IAG practices and ensure Coaches are skilled at delivering effective IAG in line with MITSkills IAG Policy and arrangements Ensure the departments full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. Undertaking staff development and appraisal under the direction of the HR Lead. To produce and present monthly management reports to the senior management team Conduct OTLA s for the department as directed by the Teaching & Learning Coordinator and OTL Strategy Carry out the duties stated in the quality calendar Develop and monitor sampling strategies and plans for all qualifications. Ensure that schemes of work are used to ensure a well-planned learner journey and are mapped to the KSBs of each Standard Take responsibility for developing and reviewing the approved training plans and competency and prior learning documents Participate in the recruitment and selection of new Skills Coaches Key Performance Indicators Skills Coach Management To ensure sectors 8 weekly reviews are completed with the apprentice employer/mentor Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. To observe all stages of delivery and to provide developmental support and guidance to To ensure at least a minimum of a 75% success rate at EPA & Timely completion for gateway. Maintain a minimum Grade 2 observation grade across the department . Ensure the department strives for 100% and maintains at least 90% learner and employer satisfaction. To provide full management reports and RAG rating of learners for the senior management team. Complete a monthly sample of learning plans and reviews to ensure that Coaches are compliant with all regulatory requirements Conduct OTLA s for the department to reflect the OTLA schedule Facilitate sector based standardisation activities as per quality calendar Complete allocated tasks in line with the quality calendar
Deployment Manager Hemel Hempstead Salary: £37,000 £39,000 Hours: Full-Time, Monday to Friday 09 30 We are working on behalf of our client, a leading global technology company specialising in digital transformation solutions for the retail industry. They are seeking a Deployment Manager to join their UK operations team based in Hemel Hempstead. This is a fantastic opportunity to lead and coordinate multiple store deployment projects, ensuring that high-profile clients experience seamless, on-time rollouts across the UK. Role Overview As Deployment Manager, you will oversee and coordinate several client deployment plans, typically involving sites over several months. You will act as the primary point of contact for clients, internal teams, and external partners, ensuring every installation is completed on schedule and to the highest standard. You will manage a portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success. Key Responsibilities Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met. Serve as the main point of contact for internal and external stakeholders regarding deployments. Oversee installation sign-off reports to maintain quality standards. Facilitate the smooth transition from project pilots to full operational deployment. Liaise with internal teams (finance, operations, project) to manage resources, stock forecasts, and billing. Provide regular updates and reports to senior management on deployment progress. Identify opportunities for process improvements and escalate issues as required. Maintain a high level of customer service while managing multiple client requests. Essential Skills Strong leadership and organisational skills with excellent attention to detail. Proven experience managing multiple client deployments or projects. Excellent written and verbal communication skills. Calm under pressure, able to reprioritise quickly when needed. Proficient in Excel for tracking, reporting, and managing schedules. Ability to work independently while supporting a team environment. Desirable Skills Advanced Excel skills (VLOOKUPs, IF statements). Experience liaising with finance teams (Purchase Orders, Invoicing, PMOs). Knowledge of IT hardware and software, including POS/EPOS systems. Experience in retail deployments or technology businesses. Comfortable working in evolving or start-up environments. If you are an organised, proactive, and client-focused professional with a passion for technology deployments, this role offers the chance to make a tangible impact on high-profile projects across the UK. Location: Hemel Hempstead Salary: £37,000 £39,000 Hours: Monday Friday, 09 30
Apr 01, 2026
Full time
Deployment Manager Hemel Hempstead Salary: £37,000 £39,000 Hours: Full-Time, Monday to Friday 09 30 We are working on behalf of our client, a leading global technology company specialising in digital transformation solutions for the retail industry. They are seeking a Deployment Manager to join their UK operations team based in Hemel Hempstead. This is a fantastic opportunity to lead and coordinate multiple store deployment projects, ensuring that high-profile clients experience seamless, on-time rollouts across the UK. Role Overview As Deployment Manager, you will oversee and coordinate several client deployment plans, typically involving sites over several months. You will act as the primary point of contact for clients, internal teams, and external partners, ensuring every installation is completed on schedule and to the highest standard. You will manage a portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success. Key Responsibilities Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met. Serve as the main point of contact for internal and external stakeholders regarding deployments. Oversee installation sign-off reports to maintain quality standards. Facilitate the smooth transition from project pilots to full operational deployment. Liaise with internal teams (finance, operations, project) to manage resources, stock forecasts, and billing. Provide regular updates and reports to senior management on deployment progress. Identify opportunities for process improvements and escalate issues as required. Maintain a high level of customer service while managing multiple client requests. Essential Skills Strong leadership and organisational skills with excellent attention to detail. Proven experience managing multiple client deployments or projects. Excellent written and verbal communication skills. Calm under pressure, able to reprioritise quickly when needed. Proficient in Excel for tracking, reporting, and managing schedules. Ability to work independently while supporting a team environment. Desirable Skills Advanced Excel skills (VLOOKUPs, IF statements). Experience liaising with finance teams (Purchase Orders, Invoicing, PMOs). Knowledge of IT hardware and software, including POS/EPOS systems. Experience in retail deployments or technology businesses. Comfortable working in evolving or start-up environments. If you are an organised, proactive, and client-focused professional with a passion for technology deployments, this role offers the chance to make a tangible impact on high-profile projects across the UK. Location: Hemel Hempstead Salary: £37,000 £39,000 Hours: Monday Friday, 09 30
Help tackle loneliness among older people in care homes Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedfordshire exists to change that. Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedford and the surrounding area. We are now looking for a Manager to lead the charity through a period of growth and transition expanding our reach, strengthening our team, improving our delivery whilst building a sustainable future. About Friends for Life Bedfordshire We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire s care homes. Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services. The Role This is a leadership role responsible for the overall management, performance and development of the charity. You will lead a small team which includes specialist leads responsible for fundraising, volunteer management, and marketing & partnerships. Your role is to set direction for the team to deliver the charity s strategy and business plan, aligning priorities and creating the conditions for the team to succeed. You will also act as the public face of Friends for Life , working closely with the Board of Trustees. Whilst we are small charity and this is a hands-on leadership role , success will come from enabling others , not by doing everything yourself. Key Responsibilities Management of the Charity Lead the day-to-day running of the charity and the delivery of its business plan Work with Trustees to shape and implement plans for development, sustainability and impact As a member of the Board, contribute to the wider governance of the charity Management of People Lead and develop a team of 5 part-time staff, including functional leads for fundraising, volunteer management, and marketing/partnerships Set clear priorities, objectives and accountability across the team Support and challenge team members to deliver against ambitious targets Rebuild and stabilise the team following a period of transition Operational Management Ensure effective delivery of the befriending and activity programmes Drive growth in the number of residents supported by scaling volunteer recruitment and engagement Use digital tools and services to improve the quality and efficiency of service delivery Ensure services remain high-quality, safe and responsive to need, whilst complying with legislation and safeguarding requirements Management of Fundraising Ensure effective delivery of fundraising strategy Support the development of new income streams including community fundraising, individual giving and partnerships Ensure income targets are met and funding relationships are effectively managed Management of Partnerships & Profile Build and maintain relationships with care homes, other partners and stakeholders Raise the profile of the charity through external engagement, advocacy and partnerships Financial Management & Governance Oversee budgets and ensure effective financial management Work with the Treasurer and Board on financial planning, risk and compliance Ensure safeguarding, governance and regulatory requirements are met About You We are looking for a strong people leader who can bring clarity, structure and momentum to a small but ambitious charity. You will likely bring: Experience Experience in a management role, ideally in a charity, community or care setting Experience leading and developing teams, including through change or growth Experience overseeing service delivery, process improvement and organisational performance Experience of fundraising, income generation or partnership development (at a strategic level) Financial and budget management experience Skills & Attributes Strong people management skills you know how to get the best out of both staff and volunteers Ability to set direction and hold others accountable for delivery Ability to work co-operatively with the Board of trustees, playing an active role in the governance of the charity, and ensuring alignment between strategy and operations Organised and outcome-focused, able to prioritise in a resource-constrained environment to maximise positive impacts for our beneficiaries Confident in the use of digital tools and technologies to improve performance Confident communicator, able to represent the charity externally and build strong relationships with partners and funders Resilient and comfortable in leading change and managing ambiguity Empathy and understanding of the challenges facing older people in care homes Commitment to safeguarding, equality, diversity and inclusion Experience working with trustees, knowledge of charity governance or experience in services for older people would be an advantage. What We Offer £40, 930 per annum (£22,921 pro rata for 21 hours a week) Employer Pension Flexible and Hybrid working A supportive and passionate team of staff, volunteers and trustees The chance to transform the lives of care home residents every single week How to Apply Please submit your CV and a short covering statement outlining how your experience aligns with the position. Selection will be via an interview. Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview. Finally, the role is subject to an Enhanced DBS check . Closing date is Friday 1 May 2026.
Apr 01, 2026
Full time
Help tackle loneliness among older people in care homes Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedfordshire exists to change that. Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedford and the surrounding area. We are now looking for a Manager to lead the charity through a period of growth and transition expanding our reach, strengthening our team, improving our delivery whilst building a sustainable future. About Friends for Life Bedfordshire We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire s care homes. Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services. The Role This is a leadership role responsible for the overall management, performance and development of the charity. You will lead a small team which includes specialist leads responsible for fundraising, volunteer management, and marketing & partnerships. Your role is to set direction for the team to deliver the charity s strategy and business plan, aligning priorities and creating the conditions for the team to succeed. You will also act as the public face of Friends for Life , working closely with the Board of Trustees. Whilst we are small charity and this is a hands-on leadership role , success will come from enabling others , not by doing everything yourself. Key Responsibilities Management of the Charity Lead the day-to-day running of the charity and the delivery of its business plan Work with Trustees to shape and implement plans for development, sustainability and impact As a member of the Board, contribute to the wider governance of the charity Management of People Lead and develop a team of 5 part-time staff, including functional leads for fundraising, volunteer management, and marketing/partnerships Set clear priorities, objectives and accountability across the team Support and challenge team members to deliver against ambitious targets Rebuild and stabilise the team following a period of transition Operational Management Ensure effective delivery of the befriending and activity programmes Drive growth in the number of residents supported by scaling volunteer recruitment and engagement Use digital tools and services to improve the quality and efficiency of service delivery Ensure services remain high-quality, safe and responsive to need, whilst complying with legislation and safeguarding requirements Management of Fundraising Ensure effective delivery of fundraising strategy Support the development of new income streams including community fundraising, individual giving and partnerships Ensure income targets are met and funding relationships are effectively managed Management of Partnerships & Profile Build and maintain relationships with care homes, other partners and stakeholders Raise the profile of the charity through external engagement, advocacy and partnerships Financial Management & Governance Oversee budgets and ensure effective financial management Work with the Treasurer and Board on financial planning, risk and compliance Ensure safeguarding, governance and regulatory requirements are met About You We are looking for a strong people leader who can bring clarity, structure and momentum to a small but ambitious charity. You will likely bring: Experience Experience in a management role, ideally in a charity, community or care setting Experience leading and developing teams, including through change or growth Experience overseeing service delivery, process improvement and organisational performance Experience of fundraising, income generation or partnership development (at a strategic level) Financial and budget management experience Skills & Attributes Strong people management skills you know how to get the best out of both staff and volunteers Ability to set direction and hold others accountable for delivery Ability to work co-operatively with the Board of trustees, playing an active role in the governance of the charity, and ensuring alignment between strategy and operations Organised and outcome-focused, able to prioritise in a resource-constrained environment to maximise positive impacts for our beneficiaries Confident in the use of digital tools and technologies to improve performance Confident communicator, able to represent the charity externally and build strong relationships with partners and funders Resilient and comfortable in leading change and managing ambiguity Empathy and understanding of the challenges facing older people in care homes Commitment to safeguarding, equality, diversity and inclusion Experience working with trustees, knowledge of charity governance or experience in services for older people would be an advantage. What We Offer £40, 930 per annum (£22,921 pro rata for 21 hours a week) Employer Pension Flexible and Hybrid working A supportive and passionate team of staff, volunteers and trustees The chance to transform the lives of care home residents every single week How to Apply Please submit your CV and a short covering statement outlining how your experience aligns with the position. Selection will be via an interview. Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview. Finally, the role is subject to an Enhanced DBS check . Closing date is Friday 1 May 2026.
Alexander Mann Solutions - Public Sector Resourcing
Manchester, Lancashire
On behalf of DWP, we are looking for a Full Stack Lead Java Developer for a 12 Month (Inside IR35) Hybrid contract based up to 3 days per week in Manchester, Birmingham, Leeds, Sheffield, Newcastle or Blackpool. This role will support delivery within the Health Assessment Efficiencies (HAE) Workstream, which focuses on delivering measurable efficiency improvements in health assessments through service transformation, digital innovation, and process optimisation within a 12-18-month timeframe. The work includes mobilising and delivering a prioritised set of initiatives designed to reduce administrative burden and improve clinical/operational processes. This includes initiatives such as Write Up Assistant, Transcription & summarisation, Case summarisation, NHS data share, and audit/process optimisation (for example: "group/remove audit attributes," "automate/streamline amendments," and WCA intelligent audit). Delivery will be scaled based on evidence of outcomes and governance decisions. The work will be delivered via a multidisciplinary team using agile ways of working (clear prioritisation, sprint planning, reviews, and continuous improvement) with appropriate delegated decision-making to maintain pace and focus. As a Lead Full Stack Java Developer, you will be required to operate with significant autonomy, providing expert technical leadership and assurance across the engineering life cycle. This includes: . Setting technical direction for engineering work within the team and contributing to wider service architecture and delivery patterns. . Ensuring engineering quality, defining, and maintaining standards, patterns and principles that underpin delivery across HAS/PIP services. . Providing specialist technical advice to Product Managers, Delivery Managers, Architects, and teams, ensuring decisions align with broader programme goals. . Coaching and mentoring engineers, supporting capability development across software engineering, DevOps, testing, and secure delivery. . Leading on problem resolution, using judgement and expertise to manage complex technical risks, incidents, and architecture trade-offs. . Influencing multi-team delivery, ensuring consistent technical practice, and shaping the approach to creating scalable, reliable, and secure digital services Experience and Skills . Full-stack engineering expertise with hands-on experience delivering complex digital services using modern languages (Java, Node) and Front End frameworks (React, Angular, TypeScript/JavaScript). Able to design, build and maintain high-quality, reusable components and services aligned to DWP engineering standards. . Strong cloud engineering capability, particularly AWS. Able to design, configure and operate cloud-native services (compute, networking, IAM, VPC design, storage patterns), including secure-by-design practices. Experience with serverless patterns, microservices, and event-driven architectures. . AI-related engineering capability to support the innovation workstreams. Experience integrating LLM/ML services, validating model outputs, designing deterministic and non-deterministic test scenarios, managing prompt evaluation, and incorporating guardrails for responsible AI. Experience working with model-driven APIs (eg, Bedrock, OpenAI) is desirable and directly relevant to the workstream needs. . Infrastructure-as-Code delivery using Terraform or equivalent tooling, including modular environment provisioning, automated compliance, configuration management, and consistent environment replication. . DevOps and CI/CD engineering, including GitLab/Jenkins/GitHub Actions, automated build/test/deploy workflows, dependency security scanning, quality gates, and integration of controls required for operating in highly regulated environments. . Containerisation and platform engineering, including Docker and ideally, orchestration using Kubernetes/EKS. Ability to diagnose and mitigate platform issues, performance bottlenecks, and environment variations. . Testing and quality assurance leadership, with experience embedding shift-left practices in pipelines, including unit, integration, E2E, API/contract, load/performance, and security testing. Strong understanding of observability-driven validation, using logs, metrics, and traces to ensure service reliability. . Practical experience of engineering secure services in regulated environments, including authentication/authorisation patterns, encryption, audit, data minimisation, network restrictions, and secure operational workflows. . Strong software craftsmanship discipline, including code quality tooling (eg, SonarQube), automated dependency management, refactoring for maintainability, and promoting best-practice engineering habits across teams. . Excellent collaboration and stakeholder engagement skills. Able to explain technical decisions to non-technical stakeholders, influence direction across multi-disciplinary teams, and work closely with Product, Architecture, QA, User-Centred Design and Operations. . Experience operating within multi-team, agile delivery environments, contributing to sprint planning, backlog refinement, roadmap discussions, and continuous improvement. . Domain awareness of GOV.UK-based services or public-sector delivery environments, including secure data handling, auditability, resilience, and user-centred service delivery patterns. Please be aware that this role can only be worked within the UK and not Overseas. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Apr 01, 2026
Contractor
On behalf of DWP, we are looking for a Full Stack Lead Java Developer for a 12 Month (Inside IR35) Hybrid contract based up to 3 days per week in Manchester, Birmingham, Leeds, Sheffield, Newcastle or Blackpool. This role will support delivery within the Health Assessment Efficiencies (HAE) Workstream, which focuses on delivering measurable efficiency improvements in health assessments through service transformation, digital innovation, and process optimisation within a 12-18-month timeframe. The work includes mobilising and delivering a prioritised set of initiatives designed to reduce administrative burden and improve clinical/operational processes. This includes initiatives such as Write Up Assistant, Transcription & summarisation, Case summarisation, NHS data share, and audit/process optimisation (for example: "group/remove audit attributes," "automate/streamline amendments," and WCA intelligent audit). Delivery will be scaled based on evidence of outcomes and governance decisions. The work will be delivered via a multidisciplinary team using agile ways of working (clear prioritisation, sprint planning, reviews, and continuous improvement) with appropriate delegated decision-making to maintain pace and focus. As a Lead Full Stack Java Developer, you will be required to operate with significant autonomy, providing expert technical leadership and assurance across the engineering life cycle. This includes: . Setting technical direction for engineering work within the team and contributing to wider service architecture and delivery patterns. . Ensuring engineering quality, defining, and maintaining standards, patterns and principles that underpin delivery across HAS/PIP services. . Providing specialist technical advice to Product Managers, Delivery Managers, Architects, and teams, ensuring decisions align with broader programme goals. . Coaching and mentoring engineers, supporting capability development across software engineering, DevOps, testing, and secure delivery. . Leading on problem resolution, using judgement and expertise to manage complex technical risks, incidents, and architecture trade-offs. . Influencing multi-team delivery, ensuring consistent technical practice, and shaping the approach to creating scalable, reliable, and secure digital services Experience and Skills . Full-stack engineering expertise with hands-on experience delivering complex digital services using modern languages (Java, Node) and Front End frameworks (React, Angular, TypeScript/JavaScript). Able to design, build and maintain high-quality, reusable components and services aligned to DWP engineering standards. . Strong cloud engineering capability, particularly AWS. Able to design, configure and operate cloud-native services (compute, networking, IAM, VPC design, storage patterns), including secure-by-design practices. Experience with serverless patterns, microservices, and event-driven architectures. . AI-related engineering capability to support the innovation workstreams. Experience integrating LLM/ML services, validating model outputs, designing deterministic and non-deterministic test scenarios, managing prompt evaluation, and incorporating guardrails for responsible AI. Experience working with model-driven APIs (eg, Bedrock, OpenAI) is desirable and directly relevant to the workstream needs. . Infrastructure-as-Code delivery using Terraform or equivalent tooling, including modular environment provisioning, automated compliance, configuration management, and consistent environment replication. . DevOps and CI/CD engineering, including GitLab/Jenkins/GitHub Actions, automated build/test/deploy workflows, dependency security scanning, quality gates, and integration of controls required for operating in highly regulated environments. . Containerisation and platform engineering, including Docker and ideally, orchestration using Kubernetes/EKS. Ability to diagnose and mitigate platform issues, performance bottlenecks, and environment variations. . Testing and quality assurance leadership, with experience embedding shift-left practices in pipelines, including unit, integration, E2E, API/contract, load/performance, and security testing. Strong understanding of observability-driven validation, using logs, metrics, and traces to ensure service reliability. . Practical experience of engineering secure services in regulated environments, including authentication/authorisation patterns, encryption, audit, data minimisation, network restrictions, and secure operational workflows. . Strong software craftsmanship discipline, including code quality tooling (eg, SonarQube), automated dependency management, refactoring for maintainability, and promoting best-practice engineering habits across teams. . Excellent collaboration and stakeholder engagement skills. Able to explain technical decisions to non-technical stakeholders, influence direction across multi-disciplinary teams, and work closely with Product, Architecture, QA, User-Centred Design and Operations. . Experience operating within multi-team, agile delivery environments, contributing to sprint planning, backlog refinement, roadmap discussions, and continuous improvement. . Domain awareness of GOV.UK-based services or public-sector delivery environments, including secure data handling, auditability, resilience, and user-centred service delivery patterns. Please be aware that this role can only be worked within the UK and not Overseas. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton (Calder), Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary Have you got the skills and experience to set the vision and strategy for service management, within a complex organisation? If so, continue reading to find out more about this fantastic opportunity to join the National Crime Agency (NCA) as it continues its digital and technology transformation. This is a critical, high impact, leadership role within the Digital, Data and Technology Enterprise Services function. At the heart of delivering and managing a complex technology estate with a strong focus on service, delivery and innovation, this leadership role will ensure operational excellence, service readiness, continuous improvement, user centricity, and importantly, alignment with our strategic objectives and vision. You will act as a role model to create a high performing, service driven and customer centric division. You will be accountable for delivering high-quality, customer-focused IT services working with partners and suppliers including service desk operations, corporate IT services, incident and problem management, change control, service performance monitoring, contract management and business relationship management. This role links to the Service owner - Government Digital and Data Profession Capability Framework Job description As Head of IT Service Management - IT Operations, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. You will ensure the provision of the organisational IT is well maintained, up to date, and secure. This is a 24-hour operation, working 7 days a week, 365 days a year. You will work with suppliers to ensure our services are reliable, with high levels of availability, and affordable within our financial budgets. The team manages the movement of new services as they go live to users across the estate. The team also manage the performance of our suppliers in the daily provision of Services. Duties and Responsibilities Leadership - Lead and manage the IT Operations teams, making sure Service Level Agreements (SLA) and Operational Level Agreements (OLA) are in place and compliant, driving service continuity for a technology estate that is complex and includes significant proportion of legacy (technical debt). Delivering Service Excellence - Design, own and oversee incident and problem management, service improvement initiatives, change management processes and performance reporting to enable data driven decisions to achieve service excellence. Lead organisational changes - To become more digitally enabled, embedding agile ways of working alongside the management of legacy Technology and modern products & platforms including new functionality while protecting the integrity of existing service Stakeholder Management - Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services, collaborating with stakeholders to align IT services with business needs. Lead, coach, and develop the IT Operations teams - To achieve higher performance, continuous improvement, driving digital adoption that balances legacy and agile approaches with a customer centric mindset and culture. Person specification Leadership - Highly engaging and service driven leader able to build trust and provide clear direction at a senior level within a complex, technology driven organisation. Proven leader of high performing teams, applying industry standards and best practice to continually improve services and deliver organisational value. Effective team leader with the ability to see the bigger picture, make sound decisions, and drive continuous improvement while maintaining high performance. Operational and Service Excellence - Strong understanding of IT services, products, tools, methods, procedures and software used in the delivery and management of modern IT environments. Demonstrated ability to improve performance, drive service delivery excellence and lead turnaround activity in challenging or fast moving environments. Skilled service manager with a strong customer and end user focus, able to simplify processes and deliver efficiencies, particularly in complex or legacy IT environments. Stakeholder Engagement and Communication - Excellent stakeholder engagement skills, able to work credibly with technology experts, senior leaders, customers and end users. Strong communicator with the ability to influence, gain buy in and adapt messaging for diverse audiences in high pressure or complex contexts. Agile and Multi Disciplinary Team Working - Experienced in agile ways of working, enabling multi disciplinary teams to work flexibly and meet delivery standards. Proven ability to coordinate diverse skill sets and bring teams together to achieve effective delivery under tight or shifting timelines. Qualifications ITIL 4 Foundation qualification
Apr 01, 2026
Full time
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton (Calder), Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary Have you got the skills and experience to set the vision and strategy for service management, within a complex organisation? If so, continue reading to find out more about this fantastic opportunity to join the National Crime Agency (NCA) as it continues its digital and technology transformation. This is a critical, high impact, leadership role within the Digital, Data and Technology Enterprise Services function. At the heart of delivering and managing a complex technology estate with a strong focus on service, delivery and innovation, this leadership role will ensure operational excellence, service readiness, continuous improvement, user centricity, and importantly, alignment with our strategic objectives and vision. You will act as a role model to create a high performing, service driven and customer centric division. You will be accountable for delivering high-quality, customer-focused IT services working with partners and suppliers including service desk operations, corporate IT services, incident and problem management, change control, service performance monitoring, contract management and business relationship management. This role links to the Service owner - Government Digital and Data Profession Capability Framework Job description As Head of IT Service Management - IT Operations, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. You will ensure the provision of the organisational IT is well maintained, up to date, and secure. This is a 24-hour operation, working 7 days a week, 365 days a year. You will work with suppliers to ensure our services are reliable, with high levels of availability, and affordable within our financial budgets. The team manages the movement of new services as they go live to users across the estate. The team also manage the performance of our suppliers in the daily provision of Services. Duties and Responsibilities Leadership - Lead and manage the IT Operations teams, making sure Service Level Agreements (SLA) and Operational Level Agreements (OLA) are in place and compliant, driving service continuity for a technology estate that is complex and includes significant proportion of legacy (technical debt). Delivering Service Excellence - Design, own and oversee incident and problem management, service improvement initiatives, change management processes and performance reporting to enable data driven decisions to achieve service excellence. Lead organisational changes - To become more digitally enabled, embedding agile ways of working alongside the management of legacy Technology and modern products & platforms including new functionality while protecting the integrity of existing service Stakeholder Management - Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services, collaborating with stakeholders to align IT services with business needs. Lead, coach, and develop the IT Operations teams - To achieve higher performance, continuous improvement, driving digital adoption that balances legacy and agile approaches with a customer centric mindset and culture. Person specification Leadership - Highly engaging and service driven leader able to build trust and provide clear direction at a senior level within a complex, technology driven organisation. Proven leader of high performing teams, applying industry standards and best practice to continually improve services and deliver organisational value. Effective team leader with the ability to see the bigger picture, make sound decisions, and drive continuous improvement while maintaining high performance. Operational and Service Excellence - Strong understanding of IT services, products, tools, methods, procedures and software used in the delivery and management of modern IT environments. Demonstrated ability to improve performance, drive service delivery excellence and lead turnaround activity in challenging or fast moving environments. Skilled service manager with a strong customer and end user focus, able to simplify processes and deliver efficiencies, particularly in complex or legacy IT environments. Stakeholder Engagement and Communication - Excellent stakeholder engagement skills, able to work credibly with technology experts, senior leaders, customers and end users. Strong communicator with the ability to influence, gain buy in and adapt messaging for diverse audiences in high pressure or complex contexts. Agile and Multi Disciplinary Team Working - Experienced in agile ways of working, enabling multi disciplinary teams to work flexibly and meet delivery standards. Proven ability to coordinate diverse skill sets and bring teams together to achieve effective delivery under tight or shifting timelines. Qualifications ITIL 4 Foundation qualification
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 01, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Operations Manager - B2B Events £40,000 - £48,000 + 20% Bonus Leading Global Events business seeks experienced Events Manager to lead across a number of US based conferences and exhibitions. Our client's world leading events bring scale, knowledge and gravitas to promote innovation and technology that changes people's lives. Spanning solar, ed tech, payments, e-commerce, life sciences and aviation, our client organises and hosts the very best b2b events around. About the role: As Operations Manager, you'll take full responsibility for planning and delivering a portfolio of live events. You will manage end-to-end logistics, build strong supplier and venue relationships, ensure exhibitor and sponsor packages are fulfilled, and deliver events on time, on budget, and to the highest standard. This role requires project ownership, multitasking, and a commitment to operational excellence. International travel to events required - Europe and US! Key Responsibilities: Own the planning and delivery of multiple events Create floorplans and manage venue logistics Oversee H&S compliance, risk assessments and build schedules Manage suppliers, contractors and fulfilment of commercial packages Collaborate with internal teams on timelines and deliverables Manage budgets and track gross profit margins Oversee exhibitor and speaker communication processes Troubleshoot onsite issues and lead operational delivery Profile of Candidate: Experience managing end-to-end event delivery - ideally conferences / exhibitions Experience running US events is a major advantage! Experience with US suppliers and venues highly advantageous Strong negotiation and supplier relationship skills Ability to manage multiple projects simultaneously Confident budget tracking and financial awareness Strong communication and stakeholder management Excellent problem-solving skills under pressure Ability to coach and support junior team members Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Apr 01, 2026
Full time
Operations Manager - B2B Events £40,000 - £48,000 + 20% Bonus Leading Global Events business seeks experienced Events Manager to lead across a number of US based conferences and exhibitions. Our client's world leading events bring scale, knowledge and gravitas to promote innovation and technology that changes people's lives. Spanning solar, ed tech, payments, e-commerce, life sciences and aviation, our client organises and hosts the very best b2b events around. About the role: As Operations Manager, you'll take full responsibility for planning and delivering a portfolio of live events. You will manage end-to-end logistics, build strong supplier and venue relationships, ensure exhibitor and sponsor packages are fulfilled, and deliver events on time, on budget, and to the highest standard. This role requires project ownership, multitasking, and a commitment to operational excellence. International travel to events required - Europe and US! Key Responsibilities: Own the planning and delivery of multiple events Create floorplans and manage venue logistics Oversee H&S compliance, risk assessments and build schedules Manage suppliers, contractors and fulfilment of commercial packages Collaborate with internal teams on timelines and deliverables Manage budgets and track gross profit margins Oversee exhibitor and speaker communication processes Troubleshoot onsite issues and lead operational delivery Profile of Candidate: Experience managing end-to-end event delivery - ideally conferences / exhibitions Experience running US events is a major advantage! Experience with US suppliers and venues highly advantageous Strong negotiation and supplier relationship skills Ability to manage multiple projects simultaneously Confident budget tracking and financial awareness Strong communication and stakeholder management Excellent problem-solving skills under pressure Ability to coach and support junior team members Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham). This role requires on-site attendance at this office location 3 days due to the nature of the role. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Are you innovative with the energy and motivation to lead exciting technical and cultural change? Would you thrive in an open, autonomous environment being an advocate for IT Service Management principles and processes and the benefits it can bring? If so, this could be the role for you. Our Digital Services (DS) Directorate develops and operates much of the technology and services that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Corporate IT & Services Division within the Digital Services (DS) Directorate. This is an exciting opportunity to lead high performing teams and shape the future of core IT services across the organisation. As a Senior IT Service Manager with a broad technical understanding, you will provide strategic direction and strong leadership to ensure the delivery of high quality, secure, reliable, and efficient services. You will be accountable for guiding your teams, setting priorities, and ensuring outputs meet organisational needs and expectations. You will also play a key role in aligning technology and service delivery with the ONS Technical Strategy. You will lead Change, Asset and Software Management as well as Governance and Audit compliance ensuring services are robust, well-governed and meet organisational standards. Your leadership will help drive continuous improvement, service excellence, and innovation that supports future strategic goals. Job description You will be responsible for setting the vision for the services that you own and for delivering the technical roadmap(s) for key teams within the Corporate IT & Services Division. Leading your teams you will be empowered to be creative whilst focusing on delivering a high-quality service to all your stakeholders. You will need to be both innovative and have the passion to lead changes from the front. You will collaborate with your colleagues in the IT Service Management profession, 3rd party suppliers, as well as internal Business and Technical stakeholders, developing and maintaining key relationships with all. Using your experience and expertise of service delivery and managing IT Services, you will be the escalation point for IT related incidents as well as facilitating Major IT Incidents. Leveraging ONS' IT Service Management Toolset, you will ensure incidents, requests and changes adhere to their support processes within service level agreements (SLA). You will effectively manage the balance between business as usual (BAU) activities and demands of Project Delivery. You will be responsible for collating and interpreting management information from various data sources for upward cascade. Responsibilities Collaborate across various Technical Support teams, 3rd party suppliers, Business Stakeholders and Senior Management, ensuring the IT Service Management processes are followed and relevant operational level agreement (OLA), Service level agreements (SLAs) or Key performance Indicators (KPIs) are met. Develop relationships with the Corporate Delivery Teams, playing a proactive role as a key stakeholder, ensuring minimal impact to live services you are responsible for. Present management information on the status and performance of the service to Senior Management and key stakeholders across the Business. Lead continuous improvement activities across all processes. Driving quality and productivity with a focus on automation where appropriate. Play an active role in wider communities of practice, identifying and sharing best practice. Give direction on which tools or methods to use and be experienced in meeting the needs of users across a variety of channels. Person specification Essential Criteria: Strategic Thinking - A strong leader, with a broad technical understanding, capable of leading teams of multiple disciplines. Who can support continuous improvement, and team development/performance. Stakeholder Relationship Management (IT operations) - A proactive individual with the ability to collaborate, communicate and influence across teams and organisational boundaries, including 3rd party suppliers. Business Analysis (IT operations) - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. User Focus - A real drive and passion for excellent user experience, employee enablement and continuous improvement.
Apr 01, 2026
Full time
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham). This role requires on-site attendance at this office location 3 days due to the nature of the role. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Are you innovative with the energy and motivation to lead exciting technical and cultural change? Would you thrive in an open, autonomous environment being an advocate for IT Service Management principles and processes and the benefits it can bring? If so, this could be the role for you. Our Digital Services (DS) Directorate develops and operates much of the technology and services that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Corporate IT & Services Division within the Digital Services (DS) Directorate. This is an exciting opportunity to lead high performing teams and shape the future of core IT services across the organisation. As a Senior IT Service Manager with a broad technical understanding, you will provide strategic direction and strong leadership to ensure the delivery of high quality, secure, reliable, and efficient services. You will be accountable for guiding your teams, setting priorities, and ensuring outputs meet organisational needs and expectations. You will also play a key role in aligning technology and service delivery with the ONS Technical Strategy. You will lead Change, Asset and Software Management as well as Governance and Audit compliance ensuring services are robust, well-governed and meet organisational standards. Your leadership will help drive continuous improvement, service excellence, and innovation that supports future strategic goals. Job description You will be responsible for setting the vision for the services that you own and for delivering the technical roadmap(s) for key teams within the Corporate IT & Services Division. Leading your teams you will be empowered to be creative whilst focusing on delivering a high-quality service to all your stakeholders. You will need to be both innovative and have the passion to lead changes from the front. You will collaborate with your colleagues in the IT Service Management profession, 3rd party suppliers, as well as internal Business and Technical stakeholders, developing and maintaining key relationships with all. Using your experience and expertise of service delivery and managing IT Services, you will be the escalation point for IT related incidents as well as facilitating Major IT Incidents. Leveraging ONS' IT Service Management Toolset, you will ensure incidents, requests and changes adhere to their support processes within service level agreements (SLA). You will effectively manage the balance between business as usual (BAU) activities and demands of Project Delivery. You will be responsible for collating and interpreting management information from various data sources for upward cascade. Responsibilities Collaborate across various Technical Support teams, 3rd party suppliers, Business Stakeholders and Senior Management, ensuring the IT Service Management processes are followed and relevant operational level agreement (OLA), Service level agreements (SLAs) or Key performance Indicators (KPIs) are met. Develop relationships with the Corporate Delivery Teams, playing a proactive role as a key stakeholder, ensuring minimal impact to live services you are responsible for. Present management information on the status and performance of the service to Senior Management and key stakeholders across the Business. Lead continuous improvement activities across all processes. Driving quality and productivity with a focus on automation where appropriate. Play an active role in wider communities of practice, identifying and sharing best practice. Give direction on which tools or methods to use and be experienced in meeting the needs of users across a variety of channels. Person specification Essential Criteria: Strategic Thinking - A strong leader, with a broad technical understanding, capable of leading teams of multiple disciplines. Who can support continuous improvement, and team development/performance. Stakeholder Relationship Management (IT operations) - A proactive individual with the ability to collaborate, communicate and influence across teams and organisational boundaries, including 3rd party suppliers. Business Analysis (IT operations) - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. User Focus - A real drive and passion for excellent user experience, employee enablement and continuous improvement.
Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary The Test Engineer plays a critical role in ensuring the reliability, quality and performance of the NCA's technical solutions. They will apply a strong understanding of modern testing practices to validate systems across complex business operations, projects and programmes. The role requires an ability to design and execute effective test strategies, identify defects and performance issues, and provide clear, evidence based assurance to stakeholders. Working closely with developers, analysts and delivery teams, the Test Engineer will help ensure that services are robust, secure and meet operational needs, while continuously improving test processes and advocating for quality throughout the delivery lifecycle. Job description As a Test Engineer, you will be responsible for assuring the quality, reliability and performance of tooling and capabilities delivered across Tier 1 and Tier 2. You will work within defined quality and performance strategies, ensuring all testing activity is completed within agreed timescales, budgets and standards, and that outcomes meet or exceed stakeholder expectations. You will apply a demonstrable understanding of IT solution architecture - including GUIs, operating systems, databases, hardware and input devices, networks and security components, applications and services - to shape test strategies, approaches and detailed plans. This technical insight will guide the Quality and Performance team and ensure testing is risk based, robust and aligned to the Agency's operational needs. A key part of the role is building strong relationships across the Agency and with wider stakeholders. You will work closely with these partners to ensure products, tooling and services are aligned to the appropriate standards, fully assured and able to support the NCA's broader digital and operational objectives. This role aligns to Test Engineer in the Government Digital and Data Profession Capability Framework - Test engineer - Government Digital and Data Profession Capability Framework Duties and Responsbilities Test Improvement, Optimisation and Strategy - Help deliver the ongoing improvement and optimisation of testing practices, ensuring test environments, techniques and approaches are fit for purpose. Design, build, maintain and execute high quality functional and non functional tests that align to user needs and system requirements. Develop, maintain and apply key test artefacts, including Quality and Performance Test Strategies and Test Plans, while proactively identifying opportunities to enhance the end to end test process. Risk Management and Quality Assurance - Identify, document and manage testing related risks and issues, putting appropriate mitigations in place and escalating to the Test Manager where necessary to avoid delivery impacts. Make informed, context aware decisions relating to testing activities within the delivery environment, ensuring quality assurance remains robust and aligned to programme objectives. Test Execution, Data and Automation - Manage and deliver functional and non functional test activities, using a broad range of testing techniques to assure performance, quality and reliability. Create, manage and maintain test data, and support the development, enhancement and use of automation frameworks and scripts. Complete test work, provide feedback to team members, and collect testing metrics and statistics to support clear, evidence based reporting. Stakeholder Collaboration - Work collaboratively with internal and external stakeholders to ensure testing activities support high quality delivery aligned to organisational standards. Person specification Communication and Stakeholder Engagement - Communicate effectively with both technical and non technical stakeholders, including gathering non functional requirements and clearly articulating complex risks or issues to senior audiences. Apply critical thinking and ask insightful questions to ensure requirements, processes and deliverables are fully understood. Present findings, risks and recommendations clearly to wider teams, ensuring shared understanding and informed decision making. Test Analysis, Design and Execution - Conduct investigative work to understand problems, inefficiencies and opportunities within existing processes. Collect, analyse and interpret complex or conflicting information to propose practical, evidence based solutions. Design and execute tests across all phases - functional, non functional and User Acceptance Testing - ensuring coverage aligns to user needs and requirements. Apply Specification by Example and similar techniques to support requirement clarity and testability. Test Planning, Quality Assurance and Continuous Improvement - Develop and maintain robust quality practices, advocating accountable quality throughout the delivery lifecycle. Verify that the right work is being undertaken (Verification) and validate that it has been completed correctly (Validation). Put measures in place to monitor and improve quality outcomes, promoting consistency of approach across teams. Provide supportive but assertive challenge to ensure quality standards are upheld and embedded. Test Engineering and Technical Practice - Apply modern test engineering practices, including source control, CI/CD pipelines and automated testing approaches. Integrate and execute tests within continuous delivery environments to enable rapid feedback loops. Demonstrate experience in planning and managing tests across multiple phases, including User Acceptance Testing and performance testing. Contribute to automation framework development and the improvement of engineering standards. Requirements, Data and Technical Understanding - Understand and apply requirements engineering principles to support the creation, clarification and validation of deliverables. Validate requirements to ensure solutions meet operational, business and technical needs. Demonstrate knowledge of data solutions in cloud and on premise environments, including data exploitation tooling and platforms.
Apr 01, 2026
Full time
Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary The Test Engineer plays a critical role in ensuring the reliability, quality and performance of the NCA's technical solutions. They will apply a strong understanding of modern testing practices to validate systems across complex business operations, projects and programmes. The role requires an ability to design and execute effective test strategies, identify defects and performance issues, and provide clear, evidence based assurance to stakeholders. Working closely with developers, analysts and delivery teams, the Test Engineer will help ensure that services are robust, secure and meet operational needs, while continuously improving test processes and advocating for quality throughout the delivery lifecycle. Job description As a Test Engineer, you will be responsible for assuring the quality, reliability and performance of tooling and capabilities delivered across Tier 1 and Tier 2. You will work within defined quality and performance strategies, ensuring all testing activity is completed within agreed timescales, budgets and standards, and that outcomes meet or exceed stakeholder expectations. You will apply a demonstrable understanding of IT solution architecture - including GUIs, operating systems, databases, hardware and input devices, networks and security components, applications and services - to shape test strategies, approaches and detailed plans. This technical insight will guide the Quality and Performance team and ensure testing is risk based, robust and aligned to the Agency's operational needs. A key part of the role is building strong relationships across the Agency and with wider stakeholders. You will work closely with these partners to ensure products, tooling and services are aligned to the appropriate standards, fully assured and able to support the NCA's broader digital and operational objectives. This role aligns to Test Engineer in the Government Digital and Data Profession Capability Framework - Test engineer - Government Digital and Data Profession Capability Framework Duties and Responsbilities Test Improvement, Optimisation and Strategy - Help deliver the ongoing improvement and optimisation of testing practices, ensuring test environments, techniques and approaches are fit for purpose. Design, build, maintain and execute high quality functional and non functional tests that align to user needs and system requirements. Develop, maintain and apply key test artefacts, including Quality and Performance Test Strategies and Test Plans, while proactively identifying opportunities to enhance the end to end test process. Risk Management and Quality Assurance - Identify, document and manage testing related risks and issues, putting appropriate mitigations in place and escalating to the Test Manager where necessary to avoid delivery impacts. Make informed, context aware decisions relating to testing activities within the delivery environment, ensuring quality assurance remains robust and aligned to programme objectives. Test Execution, Data and Automation - Manage and deliver functional and non functional test activities, using a broad range of testing techniques to assure performance, quality and reliability. Create, manage and maintain test data, and support the development, enhancement and use of automation frameworks and scripts. Complete test work, provide feedback to team members, and collect testing metrics and statistics to support clear, evidence based reporting. Stakeholder Collaboration - Work collaboratively with internal and external stakeholders to ensure testing activities support high quality delivery aligned to organisational standards. Person specification Communication and Stakeholder Engagement - Communicate effectively with both technical and non technical stakeholders, including gathering non functional requirements and clearly articulating complex risks or issues to senior audiences. Apply critical thinking and ask insightful questions to ensure requirements, processes and deliverables are fully understood. Present findings, risks and recommendations clearly to wider teams, ensuring shared understanding and informed decision making. Test Analysis, Design and Execution - Conduct investigative work to understand problems, inefficiencies and opportunities within existing processes. Collect, analyse and interpret complex or conflicting information to propose practical, evidence based solutions. Design and execute tests across all phases - functional, non functional and User Acceptance Testing - ensuring coverage aligns to user needs and requirements. Apply Specification by Example and similar techniques to support requirement clarity and testability. Test Planning, Quality Assurance and Continuous Improvement - Develop and maintain robust quality practices, advocating accountable quality throughout the delivery lifecycle. Verify that the right work is being undertaken (Verification) and validate that it has been completed correctly (Validation). Put measures in place to monitor and improve quality outcomes, promoting consistency of approach across teams. Provide supportive but assertive challenge to ensure quality standards are upheld and embedded. Test Engineering and Technical Practice - Apply modern test engineering practices, including source control, CI/CD pipelines and automated testing approaches. Integrate and execute tests within continuous delivery environments to enable rapid feedback loops. Demonstrate experience in planning and managing tests across multiple phases, including User Acceptance Testing and performance testing. Contribute to automation framework development and the improvement of engineering standards. Requirements, Data and Technical Understanding - Understand and apply requirements engineering principles to support the creation, clarification and validation of deliverables. Validate requirements to ensure solutions meet operational, business and technical needs. Demonstrate knowledge of data solutions in cloud and on premise environments, including data exploitation tooling and platforms.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families We're recruiting an experienced Assistant Kitchen Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis. As an Assistant Kitchen Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as Chartwells's next Assistant Kitchen Manager? Here's what you need to know before applying: Your key responsibilities will include: Liaising between the team and manager to ensure we continually exceed expectations Motivating the team to keep everyone on task Assisting the manager with managing inventories, monitoring budgets and implementing action plans Managing the tills and processing payments Supporting and training our teams, leading from the front to make sure everyone can excel in their role Assisting with paperwork when required Representing Compass Group UK&I and maintaining a positive brand image Our ideal Assistant Kitchen Manager will: Be passionate about exceptional customer service Have previous experience in a similar role Have experience managing teams Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1903/(phone number removed)/(phone number removed)/R/SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 01, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families We're recruiting an experienced Assistant Kitchen Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis. As an Assistant Kitchen Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as Chartwells's next Assistant Kitchen Manager? Here's what you need to know before applying: Your key responsibilities will include: Liaising between the team and manager to ensure we continually exceed expectations Motivating the team to keep everyone on task Assisting the manager with managing inventories, monitoring budgets and implementing action plans Managing the tills and processing payments Supporting and training our teams, leading from the front to make sure everyone can excel in their role Assisting with paperwork when required Representing Compass Group UK&I and maintaining a positive brand image Our ideal Assistant Kitchen Manager will: Be passionate about exceptional customer service Have previous experience in a similar role Have experience managing teams Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1903/(phone number removed)/(phone number removed)/R/SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Asda Cafe Manager Middleton 24482 per annum 5 out of 7 days We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate our team to be the best they can possibly be for a major High Street brand on a full time basis, contracted to 40 hours per week. As a Cafe Manager, you will have the presence and personality to influence the day-to-day business, helping us deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include: Preparing delicious food to the highest standards Managing our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the catering operations, including completing weekly business returns, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Cafe Manager will: Have previous management experience in a similar role Have excellent communication and organisational skills Be passionate about great-tasting food and exceptional customer service Demonstrate brilliant financial acumen Be comfortable working in a fast-paced environment Hold a Basic Food Hygiene certificate We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0403/(phone number removed)/(phone number removed)/R/SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 01, 2026
Full time
Asda Cafe Manager Middleton 24482 per annum 5 out of 7 days We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate our team to be the best they can possibly be for a major High Street brand on a full time basis, contracted to 40 hours per week. As a Cafe Manager, you will have the presence and personality to influence the day-to-day business, helping us deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include: Preparing delicious food to the highest standards Managing our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the catering operations, including completing weekly business returns, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Cafe Manager will: Have previous management experience in a similar role Have excellent communication and organisational skills Be passionate about great-tasting food and exceptional customer service Demonstrate brilliant financial acumen Be comfortable working in a fast-paced environment Hold a Basic Food Hygiene certificate We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0403/(phone number removed)/(phone number removed)/R/SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Specialty Insurance Product Owner Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Drive the future of insurance through product innovation and strategic transformation The Role As a Commercial & Specialty Insurance Product Owner at Capco, you will lead innovative product strategies and delivery within the dynamic world of insurance. You'll collaborate with global teams, clients, and stakeholders across the London Market to shape the digital future of brokers, MGAs, syndicates, and carriers. From underwriting and claims to data modelling and integration, you'll ensure end-to-end product success in one of the most regulated and evolving sectors in financial services. What You'll Do Lead the full product life cycle, from vision and strategy to backlog management and release planning. Translate complex London Market and Commercial/Specialty Insurance processes into user stories and actionable delivery roadmaps. Define and track success metrics aligned to business goals such as data completeness, efficiency, and regulatory compliance. Collaborate with engineering and architecture teams to design scalable data models, APIs, and integration standards. Engage stakeholders across underwriting, operations, technology, and compliance to ensure alignment and successful delivery. What We're Looking For Proven experience as a Product Owner or Product Manager within Specialty Insurance, the London Market, or Reinsurance. Strong understanding of delegated authority frameworks, placement processes, and platforms such as PPL, Whitespace, and Lloyd's digital services. Knowledge of regulatory and data standards, including Lloyd's Blueprint Two, ACORD, and data governance practices. Experience delivering digital, data, or workflow platforms in an Agile environment. Strong analytical, communication, and facilitation skills with the ability to work effectively across diverse teams. Bonus Points For Hands-on experience with Lloyd's APIs, Whitespace, or market integration tools. Familiarity with MGA models and delegated authority operations. Knowledge of AI and data product strategies, including GenAI. Experience supporting multi-region or cross-border product deliveries. Awareness of compliance, risk, and governance requirements in FS product development. Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover. Mental Health Support: Access to CareFirst, Unmind, Aviva consultations, and trained in-house mental health first aiders. Family-Friendly Support: Maternity, adoption, and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: Eight complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: Five weeks' annual leave with the option to buy or sell days. Continuous Learning: Minimum 40 hours of annual training and a dedicated business coach from day one. Healthcare Access: Convenient online GP services. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.
Apr 01, 2026
Full time
Specialty Insurance Product Owner Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Drive the future of insurance through product innovation and strategic transformation The Role As a Commercial & Specialty Insurance Product Owner at Capco, you will lead innovative product strategies and delivery within the dynamic world of insurance. You'll collaborate with global teams, clients, and stakeholders across the London Market to shape the digital future of brokers, MGAs, syndicates, and carriers. From underwriting and claims to data modelling and integration, you'll ensure end-to-end product success in one of the most regulated and evolving sectors in financial services. What You'll Do Lead the full product life cycle, from vision and strategy to backlog management and release planning. Translate complex London Market and Commercial/Specialty Insurance processes into user stories and actionable delivery roadmaps. Define and track success metrics aligned to business goals such as data completeness, efficiency, and regulatory compliance. Collaborate with engineering and architecture teams to design scalable data models, APIs, and integration standards. Engage stakeholders across underwriting, operations, technology, and compliance to ensure alignment and successful delivery. What We're Looking For Proven experience as a Product Owner or Product Manager within Specialty Insurance, the London Market, or Reinsurance. Strong understanding of delegated authority frameworks, placement processes, and platforms such as PPL, Whitespace, and Lloyd's digital services. Knowledge of regulatory and data standards, including Lloyd's Blueprint Two, ACORD, and data governance practices. Experience delivering digital, data, or workflow platforms in an Agile environment. Strong analytical, communication, and facilitation skills with the ability to work effectively across diverse teams. Bonus Points For Hands-on experience with Lloyd's APIs, Whitespace, or market integration tools. Familiarity with MGA models and delegated authority operations. Knowledge of AI and data product strategies, including GenAI. Experience supporting multi-region or cross-border product deliveries. Awareness of compliance, risk, and governance requirements in FS product development. Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover. Mental Health Support: Access to CareFirst, Unmind, Aviva consultations, and trained in-house mental health first aiders. Family-Friendly Support: Maternity, adoption, and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: Eight complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: Five weeks' annual leave with the option to buy or sell days. Continuous Learning: Minimum 40 hours of annual training and a dedicated business coach from day one. Healthcare Access: Convenient online GP services. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 01, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Frankfurt London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and German; added extra if fluent in any or all of these: Spanish, Italian Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 01, 2026
Full time
Locations : Frankfurt London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and German; added extra if fluent in any or all of these: Spanish, Italian Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.