P2P Supervisor / Manager

Adele Carr Recruitment is delighted to be recruiting on behalf of a successful and growing organisation for an experienced PTP Process Manager.

You will oversee end-to-end PTP operations, resolve issues efficiently, and provide expert guidance to a team of Process Associates and Specialists.

Key Responsibilities

• Lead the PTP team within the Shared Service Centre, driving a high-performance culture and ensuring efficient workflow.
• Identify operational challenges and resolve issues quickly to minimise process disruption.
• Coach, mentor and support Process Associates and Specialists, enhancing capability and confidence.
• Oversee all transactional PTP activities, allocating tasks and ensuring SLAs and KPIs are consistently achieved.
• Ensure all PTP processes comply with internal controls, policies, and standard operating procedures.
• Track, analyse and report on key performance metrics to drive continuous improvement.

Experience & Skills

• Minimum 5 years' experience within a shared service centre or finance function.
• Strong understanding of end-to-end AP processes including vendor master data, purchase order processing, expense management and supplier payments.
• Demonstrated experience leading and coaching teams in a shared service or high-volume finance environment.
• Strong analytical and problem-solving skills with the ability to deliver high-quality operational solutions.
• Excellent communication and interpersonal skills with confidence in stakeholder management.
• Advanced skills in MS Excel, Outlook and Word. Experience with Dynamics 365 Business Central is desirable but not essential.
• Ability to work on site in Liverpool 4 days per week, with occasional travel to other UK sites as required.

Employee Benefits

Financial & Core Benefits

• Contributory pension scheme
• Life assurance cover
• Generous annual leave allowance (increasing with service)
• Enhanced maternity, paternity and family-friendly policiies
• Access to an employee benefits and discounts hub
• Cycle-to-Work scheme
• Salary sacrifice schemes (e.g., technology or home purchase options, where available)
• Opportunities for learning, development and internal progression

If you are interested in this role please send your CV