Office and Sales Administrator

Full Time Office & Sales Administrator - Permanent
Based - Denbigh
Salary - £13ph
Our client strives to achieve a high standard of customer service with a positive attitude.
Due to their continued growth, they are seeking a Full Time experienced good all-round Office Administrator to work within their Admin team and assist the Sales team with their reporting requirements.
You are required to be a team player with a can-do attitude with Flexibility.
Desired Experience:

• A high standard of Customer Service with a professional telephone manner.
• Previous experience in daily processing of Customers orders.
• Keyboard accuracy and attention to detail is essential.
• Working to tight deadlines.
• Previous experience in general administration duties.
• Excellent IT skills are required, focusing on Microsoft 365 and Excel spreadsheets.
• Intermediate knowledge of Excel (i.e. Pivot tables, formulae, etc.) would be advantageous.
• Knowledge of Xero accounts software would be an advantage but not essential as training will be given.
• Previous work in Purchase and Sales Ledger would be preferred and advantageous.
• Welsh speaking would also be advantageous.

Responsibilities:

• Daily Order Processing and Invoicing within accounting software.
• Address and resolve customer queries on a daily basis.
• Monitoring and chasing debtors.
• Raising credit notes regarding customer queries and promotional discounts.
• Updating and managing sales reports using excel spreadsheets (training to be given).
• Liaising with the Sales and Accounts departments regularly to understand their reporting requirements.
• Using 3rd party retailer Portals - full training will be given.
• Checking supplier statements.
• Inputting supplier invoices and credits.
• Reception duties on select days.
• Adhoc general administration work.

Benefits:

• Company pension
• On-site parking

Schedule:

• 40 Hours per week. Mon-Fri 8am to 4:30pm.
• 28 days holiday (including bank holidays)

Experience:

• Administration and customer service: 3 years (Required)

Benefits:

• Company pension
• On-site parking

Ability to commute/relocate:

• Denbigh: reliably commute or plan to relocate before starting work (required)

Experience:

• Office administration: 3 years (preferred)

Language:

• Welsh (preferred)