An exciting vacancy has arisen within the Commercial Contracts (in-house legal) team for an additional Commercial Contracts Assistant/Analyst, based at Head Office in Barnsley (hybrid option to work from home at line manager's discretion). Working hours will be Monday to Friday 37.5 hours per week. About our client Our client is the leading supplier of fitted kitchens and bedrooms for new build ho click apply for full job details
Dec 13, 2025
Full time
An exciting vacancy has arisen within the Commercial Contracts (in-house legal) team for an additional Commercial Contracts Assistant/Analyst, based at Head Office in Barnsley (hybrid option to work from home at line manager's discretion). Working hours will be Monday to Friday 37.5 hours per week. About our client Our client is the leading supplier of fitted kitchens and bedrooms for new build ho click apply for full job details
Impact and Learning Consultant (seven-month fixed-term contract, maternity cover) Please refer to the attached Terms of Reference for full details, including application process. Summary Location: London, required to work at least four days a week in our office near Victoria station. Applicant must have the legal right to work in the UK. Hours: Full time (40 hours per week). Period of contract: 1st March to 30th September 2026. Fee: Competitive, in line with the UK market. Application deadline: Monday 12th January 2026, 9am UK time. About us Vitol has a long history of charitable giving, making its first charitable grant in 2002. The Vitol Foundation was established in 2006, registered in Switzerland and operating independently from Vitol s business interests. Since then, the Vitol Foundation has funded over 2,000 projects in more than 120 countries around the world. The Vitol Foundation aims to make a difference in the lives of people around the world trapped in poverty. We are passionate about supporting organisations and programmes that can take children and their families in the poorest of countries across the world out of the vicious cycle of multi-dimensional poverty. Our work is focused on five core areas: education, health, humanitarian, water sanitation and hygiene, and local giving through Vitol s offices worldwide. By providing different types of financing to non-governmental organisations and social enterprises, we aim to: Fund transformational, efficient, sustainable, scalable and replicable investments to support and strengthen government, private sector and community systems to provide sustainable health, water, sanitation and hygiene, education and employment opportunities. Address the systemic issues that make humanitarian crises more acute, by funding resilience and preparation in addition to recovery. Share models of evidence-based best practice that can be scaled by government, private sector and/or communities. Act responsibly with diverse partners with sensitivity to their circumstances and cultural contexts. Increase engagement and leverage the knowledge base of the Vitol Group worldwide. About the role The Impact and Learning Consultant will play a central role in advancing how the Vitol Foundation understands, measures and deepens its impact. They will build on existing frameworks, tools and processes developed by our Head of Impact, Learning and Strategy who is due to go on maternity leave, as well as bring their own expertise to further strengthen our approach to impact and learning, embedding it into our day-to-day decisions. As our lead expert in this area, the Consultant will ensure that our strategy and grantmaking are guided by emerging data and evidence, and support continuous learning across all our work. The ideal candidate will have deep expertise in the field of measurement and evaluation, combining strategic leadership experience with strong hands-on technical skills to support Foundation colleagues and nonprofit partners. They will have experience with a wide range of quantitative and qualitative research methods and working in global settings, especially to support local partners operating in low-resource and/or emergency environments. This role requires someone with excellent communication skills, translating complex findings into clear, actionable insights tailored to different audiences, including Vitol Foundation colleagues, our board and non-technical external stakeholders. Above all, the candidate must demonstrate a strong commitment to the vision, mission and values of the Vitol Foundation and improving people s lives. They will report directly to our CEO and be part of a small but enthusiastic team of people committed to making a difference. The position is based at the Foundation s office in London, United Kingdom. Key responsibilities Impact measurement and reporting Continue rollout of the foundation level impact framework across our grant portfolio, making ongoing adjustments and clarifications as it s being road-tested with a growing number of grantees. Design and refine grant level impact measures. Develop impact indicators for new grants and review existing ones, working closely with programme managers and partners to ensure alignment with project goals, partner capacity and the foundation level impact framework. Review and strengthen data quality of incoming partner reports to ensure that progress is meaningfully captured through quantitative and qualitative indicators. Check for clarity, completeness, consistency and data quality, and provide feedback or make revisions as needed. Support uptake and adjustments to our impact dashboards in Salesforce to ensure clarity and usefulness for Foundation colleagues. Work with the Operations Manager and external developers to implement changes where needed. Learning and strategy implementation Regularly synthesise and share lessons learned from across our grant portfolio as well as from the wider international development sector. Highlight emerging data, evidence and findings, and their implications for the Foundation s strategy and grants. Conduct rapid evidence reviews to inform sector level strategies and individual grants as they are developed or revised. Work closely with programme leads and partners to ensure emerging evidence is reflected in design and implementation, and to identify ways to build credible evidence to strengthen the impact of our grants. Serve as a technical expert for externally-led evaluations of our grants, including reviewing research protocols, data collection tools, analysis plans, and consent and safeguarding processes. Note: evaluations will be commissioned by external parties, this role will not manage evaluation contracts or teams. Internal and external communications Draw out insights from impact data, other programme documents and external sources to inform management and board reporting, including regular tracking of portfolio level outcomes, key trends and lessons learned. Work with the Head of Communications to draft content for internal and external audiences, using relevant data and statistics and creating compelling visualisations that reinforce key messages. Qualifications Essential Educational background: Advanced degree in a relevant field (for example, public policy, global development, business administration). Professional experience: 10+ years of progressive experience in impact measurement, strategic learning, or programme evaluation in philanthropy, non-profits or social impact sectors. Analytical rigour and insight: Demonstrated ability to synthesise complex data and strategic insights; proven record of shaping high-level organisational strategies. Facilitation and communication: Strong skills in facilitating discussions, presenting insights to senior leadership, and translating complex data into accessible, strategic information. Project management and adaptability: Track record of managing complex research and evaluation projects with multiple stakeholders; able to balance strategic oversight with hands-on problem solving. Must have the legal right to work in the UK. Desirable Familiarity with using Salesforce as a grant management system. Experience working or living in one or more of our priority countries: Afghanistan, Bangladesh, Burkina Faso, Democratic Republic of Congo, Ethiopia, Guatemala, Haiti, Madagascar, Malawi, Mozambique, Myanmar, Pakistan, Senegal, Sudan, Syria and Tanzania. Please refer to the attached Terms of Reference for full details, including application process.
Dec 13, 2025
Full time
Impact and Learning Consultant (seven-month fixed-term contract, maternity cover) Please refer to the attached Terms of Reference for full details, including application process. Summary Location: London, required to work at least four days a week in our office near Victoria station. Applicant must have the legal right to work in the UK. Hours: Full time (40 hours per week). Period of contract: 1st March to 30th September 2026. Fee: Competitive, in line with the UK market. Application deadline: Monday 12th January 2026, 9am UK time. About us Vitol has a long history of charitable giving, making its first charitable grant in 2002. The Vitol Foundation was established in 2006, registered in Switzerland and operating independently from Vitol s business interests. Since then, the Vitol Foundation has funded over 2,000 projects in more than 120 countries around the world. The Vitol Foundation aims to make a difference in the lives of people around the world trapped in poverty. We are passionate about supporting organisations and programmes that can take children and their families in the poorest of countries across the world out of the vicious cycle of multi-dimensional poverty. Our work is focused on five core areas: education, health, humanitarian, water sanitation and hygiene, and local giving through Vitol s offices worldwide. By providing different types of financing to non-governmental organisations and social enterprises, we aim to: Fund transformational, efficient, sustainable, scalable and replicable investments to support and strengthen government, private sector and community systems to provide sustainable health, water, sanitation and hygiene, education and employment opportunities. Address the systemic issues that make humanitarian crises more acute, by funding resilience and preparation in addition to recovery. Share models of evidence-based best practice that can be scaled by government, private sector and/or communities. Act responsibly with diverse partners with sensitivity to their circumstances and cultural contexts. Increase engagement and leverage the knowledge base of the Vitol Group worldwide. About the role The Impact and Learning Consultant will play a central role in advancing how the Vitol Foundation understands, measures and deepens its impact. They will build on existing frameworks, tools and processes developed by our Head of Impact, Learning and Strategy who is due to go on maternity leave, as well as bring their own expertise to further strengthen our approach to impact and learning, embedding it into our day-to-day decisions. As our lead expert in this area, the Consultant will ensure that our strategy and grantmaking are guided by emerging data and evidence, and support continuous learning across all our work. The ideal candidate will have deep expertise in the field of measurement and evaluation, combining strategic leadership experience with strong hands-on technical skills to support Foundation colleagues and nonprofit partners. They will have experience with a wide range of quantitative and qualitative research methods and working in global settings, especially to support local partners operating in low-resource and/or emergency environments. This role requires someone with excellent communication skills, translating complex findings into clear, actionable insights tailored to different audiences, including Vitol Foundation colleagues, our board and non-technical external stakeholders. Above all, the candidate must demonstrate a strong commitment to the vision, mission and values of the Vitol Foundation and improving people s lives. They will report directly to our CEO and be part of a small but enthusiastic team of people committed to making a difference. The position is based at the Foundation s office in London, United Kingdom. Key responsibilities Impact measurement and reporting Continue rollout of the foundation level impact framework across our grant portfolio, making ongoing adjustments and clarifications as it s being road-tested with a growing number of grantees. Design and refine grant level impact measures. Develop impact indicators for new grants and review existing ones, working closely with programme managers and partners to ensure alignment with project goals, partner capacity and the foundation level impact framework. Review and strengthen data quality of incoming partner reports to ensure that progress is meaningfully captured through quantitative and qualitative indicators. Check for clarity, completeness, consistency and data quality, and provide feedback or make revisions as needed. Support uptake and adjustments to our impact dashboards in Salesforce to ensure clarity and usefulness for Foundation colleagues. Work with the Operations Manager and external developers to implement changes where needed. Learning and strategy implementation Regularly synthesise and share lessons learned from across our grant portfolio as well as from the wider international development sector. Highlight emerging data, evidence and findings, and their implications for the Foundation s strategy and grants. Conduct rapid evidence reviews to inform sector level strategies and individual grants as they are developed or revised. Work closely with programme leads and partners to ensure emerging evidence is reflected in design and implementation, and to identify ways to build credible evidence to strengthen the impact of our grants. Serve as a technical expert for externally-led evaluations of our grants, including reviewing research protocols, data collection tools, analysis plans, and consent and safeguarding processes. Note: evaluations will be commissioned by external parties, this role will not manage evaluation contracts or teams. Internal and external communications Draw out insights from impact data, other programme documents and external sources to inform management and board reporting, including regular tracking of portfolio level outcomes, key trends and lessons learned. Work with the Head of Communications to draft content for internal and external audiences, using relevant data and statistics and creating compelling visualisations that reinforce key messages. Qualifications Essential Educational background: Advanced degree in a relevant field (for example, public policy, global development, business administration). Professional experience: 10+ years of progressive experience in impact measurement, strategic learning, or programme evaluation in philanthropy, non-profits or social impact sectors. Analytical rigour and insight: Demonstrated ability to synthesise complex data and strategic insights; proven record of shaping high-level organisational strategies. Facilitation and communication: Strong skills in facilitating discussions, presenting insights to senior leadership, and translating complex data into accessible, strategic information. Project management and adaptability: Track record of managing complex research and evaluation projects with multiple stakeholders; able to balance strategic oversight with hands-on problem solving. Must have the legal right to work in the UK. Desirable Familiarity with using Salesforce as a grant management system. Experience working or living in one or more of our priority countries: Afghanistan, Bangladesh, Burkina Faso, Democratic Republic of Congo, Ethiopia, Guatemala, Haiti, Madagascar, Malawi, Mozambique, Myanmar, Pakistan, Senegal, Sudan, Syria and Tanzania. Please refer to the attached Terms of Reference for full details, including application process.
Are you an experienced admin / coordinator with a head for numbers and a love of getting things right first time? Were recruiting for a Commercial Operations Coordinator on behalf of a long-established manufacturing business based near Malton, who are recognised globally for their specialist products. This is a varied and busy role where youll support the smooth running of the purchasing, financ click apply for full job details
Dec 13, 2025
Full time
Are you an experienced admin / coordinator with a head for numbers and a love of getting things right first time? Were recruiting for a Commercial Operations Coordinator on behalf of a long-established manufacturing business based near Malton, who are recognised globally for their specialist products. This is a varied and busy role where youll support the smooth running of the purchasing, financ click apply for full job details
Temporary Administrator, Receptionist, and PA opportunity in Cheadle - Apply now! Your new company Join a vibrant and innovative company located in Cheadle. This organisation is known for its dynamic work environment and supportive team culture, making it an ideal place for professionals looking to make a meaningful impact. Your new role As a Temporary Administrator, Receptionist, and PA, you will be a key player in ensuring the smooth operation of the office. Your responsibilities will include: Managing the reception area, greeting visitors, and handling incoming calls Providing administrative support to various departments, including scheduling meetings and organising documents Assisting the senior management team with diary management, travel arrangements, and other PA duties Coordinating office activities and ensuring all administrative tasks are completed efficiently Handling correspondence, emails, and other communications on behalf of the team What you'll need to succeedTo be successful in this role, you will need: Previous experience in an administrative, receptionist, or PA role Excellent organisational and multitasking skills Strong communication skills, both verbal and written Proficiency in Microsoft Office Suite (Word, Excel, Outlook) A proactive and adaptable approach to work Ability to work independently and as part of a team What you'll get in returnIn return, you will receive a competitive hourly rate of £12-£14 per hour, depending on experience. This temporary position offers the chance to work in a friendly and professional environment, with opportunities to develop your skills and gain valuable experience. You will also benefit from working with a supportive team and the opportunity to make a significant impact in a short period. Ready to take on this exciting opportunity? Apply now and become an essential part of our team!I hope this meets your needs! If there's anything else you'd like to adjust or add, just let me know. #
Dec 13, 2025
Seasonal
Temporary Administrator, Receptionist, and PA opportunity in Cheadle - Apply now! Your new company Join a vibrant and innovative company located in Cheadle. This organisation is known for its dynamic work environment and supportive team culture, making it an ideal place for professionals looking to make a meaningful impact. Your new role As a Temporary Administrator, Receptionist, and PA, you will be a key player in ensuring the smooth operation of the office. Your responsibilities will include: Managing the reception area, greeting visitors, and handling incoming calls Providing administrative support to various departments, including scheduling meetings and organising documents Assisting the senior management team with diary management, travel arrangements, and other PA duties Coordinating office activities and ensuring all administrative tasks are completed efficiently Handling correspondence, emails, and other communications on behalf of the team What you'll need to succeedTo be successful in this role, you will need: Previous experience in an administrative, receptionist, or PA role Excellent organisational and multitasking skills Strong communication skills, both verbal and written Proficiency in Microsoft Office Suite (Word, Excel, Outlook) A proactive and adaptable approach to work Ability to work independently and as part of a team What you'll get in returnIn return, you will receive a competitive hourly rate of £12-£14 per hour, depending on experience. This temporary position offers the chance to work in a friendly and professional environment, with opportunities to develop your skills and gain valuable experience. You will also benefit from working with a supportive team and the opportunity to make a significant impact in a short period. Ready to take on this exciting opportunity? Apply now and become an essential part of our team!I hope this meets your needs! If there's anything else you'd like to adjust or add, just let me know. #
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Business Analyst - Telecoms / Defence / SCIDA Support - Fixed Term Contract (FTC) till 2027 Location: Warwick HQ (CV34 5AH) - Hybrid working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive starting salary + Matched Pension + Flexible Benefits Join Telent and play a key role in supporting the UK's critical national infrastructure. Our Business Analysts are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation. In this Business Analyst role, you will provide support to the SCIDA programme , applying structured analysis and process rigour to help maintain high-integrity communications environments. We're looking for individuals ideally from Telecoms, MOD, RAF, or wider Forces backgrounds , with strong analytical and auditing skills, and based within commuting distance of our Warwick headquarters - Hybrid working. Full Right to Work in the UK required, and eligibility to gain NPPV3 / SC Security Clearance. The Role: As a Business Analyst at Telent, you'll support both business-as-usual and transformation activity, delivering high-quality insights, process improvements and reporting that directly influence operational performance. You will collaborate across multiple teams, develop meaningful relationships with stakeholders, and ensure our business areas have the information and processes they need to operate effectively. Business Analyst - What You'll Do Create and consolidate business reporting for designated areas Maintain and improve data quality and information storage (Oracle ERP, Salesforce CRM, SharePoint, M365) Develop, maintain and quality-check process maps and operational documentation Work with stakeholders to design and review new or updated procedures Support leadership teams with business improvement programmes Partner with project teams, operational leads and managers to produce analysis and documentation Build strong working relationships and respond to stakeholder queries with clear research and recommendations Assess data, gather requirements and model business processes Identify cost savings, efficiency opportunities and process improvements Support testing, implementation and transition of solutions Act as a Lean efficiency "waste champion" (Tim Woods methodology) Provide trusted advice and insights to senior managers Support the SCIDA programme with structured analysis and documentation activities Business Analyst - Who You Are: You are an organised, analytical and proactive Business Analyst with strong communication skills and a background in process improvement. You're comfortable working in structured or regulated environments - such as telecoms, defence, or forces roles - and you can translate complex problems into clear, actionable solutions. You work well across teams, manage multiple tasks confidently, and maintain high attention to detail. Business Analyst - Key Requirements: Strong organisational skills and ability to meet tight timelines Excellent communication, active listening and presentation skills Experience collaborating with distributed teams and external partners Ability to write clear requirements, business cases and structured documentation Strong working knowledge of Microsoft 365 and Visio Experience with databases and reporting tools Ability to produce process documentation, maps and reports Understanding of operational business processes Degree in Business Studies, Business Administration / Management or equivalent experience Commitment to continuous professional development Experience with Microsoft Apps (Teams, Forms, Power Automate, Lists, SharePoint, Planner etc) Confident user of and experience of PowerBI, VLOOKUP, Pivot Tables (MS Excel) Capability to define, measure and report on KPIs Previous experience in business and/or data analysis supporting system and process improvement Ability to simplify complex problems into practical, user-focused solutions Knowledge of standards and processes relevant to telecoms or defence disciplines Project management experience desirable IIBA certification or working towards it (or equivalent) Full right to work in the UK - eligibility to gain NPPV3 / SC Security Clearance Telent - What We Offer: A career at Telent offers opportunities to grow, learn and contribute to nationally important work. We value diversity, encourage new thinking and help our people reach their potential. Benefits include: 26 days annual leave + 8 bank holidays (with buy/sell options) Company matched pension Family-friendly policies and access to the Flexible Benefits portal Wellbeing and occupational health support Telent Reward scheme - discounts on cinema, restaurants, shopping and more We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility
Dec 13, 2025
Seasonal
Business Analyst - Telecoms / Defence / SCIDA Support - Fixed Term Contract (FTC) till 2027 Location: Warwick HQ (CV34 5AH) - Hybrid working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive starting salary + Matched Pension + Flexible Benefits Join Telent and play a key role in supporting the UK's critical national infrastructure. Our Business Analysts are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation. In this Business Analyst role, you will provide support to the SCIDA programme , applying structured analysis and process rigour to help maintain high-integrity communications environments. We're looking for individuals ideally from Telecoms, MOD, RAF, or wider Forces backgrounds , with strong analytical and auditing skills, and based within commuting distance of our Warwick headquarters - Hybrid working. Full Right to Work in the UK required, and eligibility to gain NPPV3 / SC Security Clearance. The Role: As a Business Analyst at Telent, you'll support both business-as-usual and transformation activity, delivering high-quality insights, process improvements and reporting that directly influence operational performance. You will collaborate across multiple teams, develop meaningful relationships with stakeholders, and ensure our business areas have the information and processes they need to operate effectively. Business Analyst - What You'll Do Create and consolidate business reporting for designated areas Maintain and improve data quality and information storage (Oracle ERP, Salesforce CRM, SharePoint, M365) Develop, maintain and quality-check process maps and operational documentation Work with stakeholders to design and review new or updated procedures Support leadership teams with business improvement programmes Partner with project teams, operational leads and managers to produce analysis and documentation Build strong working relationships and respond to stakeholder queries with clear research and recommendations Assess data, gather requirements and model business processes Identify cost savings, efficiency opportunities and process improvements Support testing, implementation and transition of solutions Act as a Lean efficiency "waste champion" (Tim Woods methodology) Provide trusted advice and insights to senior managers Support the SCIDA programme with structured analysis and documentation activities Business Analyst - Who You Are: You are an organised, analytical and proactive Business Analyst with strong communication skills and a background in process improvement. You're comfortable working in structured or regulated environments - such as telecoms, defence, or forces roles - and you can translate complex problems into clear, actionable solutions. You work well across teams, manage multiple tasks confidently, and maintain high attention to detail. Business Analyst - Key Requirements: Strong organisational skills and ability to meet tight timelines Excellent communication, active listening and presentation skills Experience collaborating with distributed teams and external partners Ability to write clear requirements, business cases and structured documentation Strong working knowledge of Microsoft 365 and Visio Experience with databases and reporting tools Ability to produce process documentation, maps and reports Understanding of operational business processes Degree in Business Studies, Business Administration / Management or equivalent experience Commitment to continuous professional development Experience with Microsoft Apps (Teams, Forms, Power Automate, Lists, SharePoint, Planner etc) Confident user of and experience of PowerBI, VLOOKUP, Pivot Tables (MS Excel) Capability to define, measure and report on KPIs Previous experience in business and/or data analysis supporting system and process improvement Ability to simplify complex problems into practical, user-focused solutions Knowledge of standards and processes relevant to telecoms or defence disciplines Project management experience desirable IIBA certification or working towards it (or equivalent) Full right to work in the UK - eligibility to gain NPPV3 / SC Security Clearance Telent - What We Offer: A career at Telent offers opportunities to grow, learn and contribute to nationally important work. We value diversity, encourage new thinking and help our people reach their potential. Benefits include: 26 days annual leave + 8 bank holidays (with buy/sell options) Company matched pension Family-friendly policies and access to the Flexible Benefits portal Wellbeing and occupational health support Telent Reward scheme - discounts on cinema, restaurants, shopping and more We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility
IT Support Administrator (SC Cleared) Join a leading independent technology and services provider as an IT Support Administrator (SC Clearance) Rate£20.35/Hr through UMB£15.67/Hr through basic PAYE£17.79/Hr through Premium PAYE Contract 3-month rolling contract Timings: 8am-4pm Monday to Friday LocationHatfield Business Park Hatfield Avenue - Hatfield AL10 9TW Hours: 37.5 hours a week. Monday - FridayVarious shift patterns, Initial training 8-4 Key ResponsibilitiesOur client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology-enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers in UK. They are a company where people matter. They are diverse, flexible, and open.We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients.They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters.Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. Bespoke System work. In house systems (Training Given)Building (Software) various systems using detailed scripts - training provided on Scripts and much be followed as a breach can result in escalation. Effective Upline Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders. Data input. - 25-50% of this role is data input, all on spreadsheets, so input is manual, attention to detail is key here Consolidating consignments for distribution. Each worker have their own assignments, but they need to be aware of how their assignment contributes to the entire order and work effectively. Again, communication is key here because if they are running either behind or ahead of schedule the worker needs to communicate this with Supervisors/TLs to decide on appropriate actions Pallet Movement / Work Planning Ability to work to driven targets and SLA and time management skills.Boxing and Unboxing IT equipment Main Responsibilities SC Clearance MandatoryGood written and verbal communication skills.IT backgroundData input experience is essentialFlexibility to react to demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills.Knowledge of IT componentry.Accuracy and attention to detail. Key RequirementsYou will be joining a company at the forefront of the IT industry with their Head Office in Hatfield as a Technical Operative 1. You will receive excellent perks such as free parking and a subsidised canteen. As a global company with local expertise, you will be part of a fast-paced and flexible environment where no two days are the same. In this mentored role, you will receive high-class training from a global IT service provider, allowing you to develop and grow your career. This is a big opportunity, with a family-felt work environment, with you at the centre. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 13, 2025
Contractor
IT Support Administrator (SC Cleared) Join a leading independent technology and services provider as an IT Support Administrator (SC Clearance) Rate£20.35/Hr through UMB£15.67/Hr through basic PAYE£17.79/Hr through Premium PAYE Contract 3-month rolling contract Timings: 8am-4pm Monday to Friday LocationHatfield Business Park Hatfield Avenue - Hatfield AL10 9TW Hours: 37.5 hours a week. Monday - FridayVarious shift patterns, Initial training 8-4 Key ResponsibilitiesOur client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology-enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers in UK. They are a company where people matter. They are diverse, flexible, and open.We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients.They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters.Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. Bespoke System work. In house systems (Training Given)Building (Software) various systems using detailed scripts - training provided on Scripts and much be followed as a breach can result in escalation. Effective Upline Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders. Data input. - 25-50% of this role is data input, all on spreadsheets, so input is manual, attention to detail is key here Consolidating consignments for distribution. Each worker have their own assignments, but they need to be aware of how their assignment contributes to the entire order and work effectively. Again, communication is key here because if they are running either behind or ahead of schedule the worker needs to communicate this with Supervisors/TLs to decide on appropriate actions Pallet Movement / Work Planning Ability to work to driven targets and SLA and time management skills.Boxing and Unboxing IT equipment Main Responsibilities SC Clearance MandatoryGood written and verbal communication skills.IT backgroundData input experience is essentialFlexibility to react to demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills.Knowledge of IT componentry.Accuracy and attention to detail. Key RequirementsYou will be joining a company at the forefront of the IT industry with their Head Office in Hatfield as a Technical Operative 1. You will receive excellent perks such as free parking and a subsidised canteen. As a global company with local expertise, you will be part of a fast-paced and flexible environment where no two days are the same. In this mentored role, you will receive high-class training from a global IT service provider, allowing you to develop and grow your career. This is a big opportunity, with a family-felt work environment, with you at the centre. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Gazelle Professional Recruitment Solutions Ltd
City, Derby
Training Provider Success Manager Home based with UK wide travel - ideally candidates will be based within the Midlands region for easy travel however outside this area will be considered 44,000 + 7900 car allowance ( 51,900 package total) As a Training Provider Success Manager is it your job to ensure the training and testing delivery network meets employer needs by managing and continuously improving the approved training provider (ATP) network. The role works closely with providers, internal teams (Product Managers, Market Development Manager and the Compliance teams) as well as stakeholders to deliver high-quality approved and licensed training products, support the Head of Product Delivery and champion provider satisfaction. Key Outcomes The role operates and improves a robust, transparent approval process, ensuring the provider network has the quality, capability and geographic coverage required by industry employers. It drives consistency and high standards across training delivery, builds strong provider relationships and satisfaction, and uses insight and data to continuously improve product delivery and performance. Key Responsibilities Manage and continuously improve approval processes across all disciplines, ensuring they remain fit for purpose through feedback, improvement and effective change management. Oversee UK and international approvals for providers, trainers, examiners, facilities and training courses. Ensure approval communications are clear, consistent, timely and set clear expectations internally and externally. Use sound judgement to deliver approvals transparently and consistently, supporting providers through the full application process and ensuring compliance with required standards and procedures. Approve trainers, examiners, facilities and submitted courses in collaboration with providers, programme administration and subject matter experts. Analyse delivery and usage data to identify gaps in geographical coverage and alignment with employer needs. Drive improvements in delivery quality through effective provider onboarding, collaboration with compliance and product teams, and provider training, coaching and mentoring initiatives. Continuously improve standard operating procedures and documentation to ensure consistency, transparency and clarity of delivery requirements. Build strong relationships with providers through a structured engagement plan, working with communications and marketing teams to promote new providers, trainers, examiners and courses. Deliver regular proactive engagement, including forums, online updates and best-practice sharing sessions. Ensure provider information across communication systems is accurate and up to date. Lead customer support and product administration functions, ensuring provider queries are handled effectively and promptly. Provide regular reporting on applications, approvals and market insights, highlighting risks and opportunities. Act as a trusted advisor to key providers, building relationships with stakeholders at all levels. Deliver new projects and innovation initiatives as required. Experience, Skills & Qualifications Technical knowledge of the engineering construction industry, supported by a Level 3 or above, engineering or vocational qualification. Stakeholder and relationship management, including working with external partners, managing expectations, and providing customer-focused support. Quality assurance and continuous improvement, including working with SOPs, audits, compliance, and process-improvement initiatives Experience in training, competence, or assessment environments, such as working with training providers, course approvals, or qualification/assessment processes. Operational delivery and data-driven management, including workflow coordination, CRM/system use, data analysis, reporting, and managing multiple tasks to deadlines. Proactive, collaborative and customer-focused with a growth mindset and strong relationship-building skills. Pragmatic problem solver, accountable for own work, with excellent communication and stakeholder management skills. Committed to continuous improvement, self-learning and delivering quality outcomes to deadlines. Maths and English qualifications and strong IT literacy. Ability to prioritise workloads, manage information requests and deliver to agreed schedules with effective communication. Commercially aware and customer focused. Flexible and willing to travel across the UK (including overnight stays)
Dec 13, 2025
Full time
Training Provider Success Manager Home based with UK wide travel - ideally candidates will be based within the Midlands region for easy travel however outside this area will be considered 44,000 + 7900 car allowance ( 51,900 package total) As a Training Provider Success Manager is it your job to ensure the training and testing delivery network meets employer needs by managing and continuously improving the approved training provider (ATP) network. The role works closely with providers, internal teams (Product Managers, Market Development Manager and the Compliance teams) as well as stakeholders to deliver high-quality approved and licensed training products, support the Head of Product Delivery and champion provider satisfaction. Key Outcomes The role operates and improves a robust, transparent approval process, ensuring the provider network has the quality, capability and geographic coverage required by industry employers. It drives consistency and high standards across training delivery, builds strong provider relationships and satisfaction, and uses insight and data to continuously improve product delivery and performance. Key Responsibilities Manage and continuously improve approval processes across all disciplines, ensuring they remain fit for purpose through feedback, improvement and effective change management. Oversee UK and international approvals for providers, trainers, examiners, facilities and training courses. Ensure approval communications are clear, consistent, timely and set clear expectations internally and externally. Use sound judgement to deliver approvals transparently and consistently, supporting providers through the full application process and ensuring compliance with required standards and procedures. Approve trainers, examiners, facilities and submitted courses in collaboration with providers, programme administration and subject matter experts. Analyse delivery and usage data to identify gaps in geographical coverage and alignment with employer needs. Drive improvements in delivery quality through effective provider onboarding, collaboration with compliance and product teams, and provider training, coaching and mentoring initiatives. Continuously improve standard operating procedures and documentation to ensure consistency, transparency and clarity of delivery requirements. Build strong relationships with providers through a structured engagement plan, working with communications and marketing teams to promote new providers, trainers, examiners and courses. Deliver regular proactive engagement, including forums, online updates and best-practice sharing sessions. Ensure provider information across communication systems is accurate and up to date. Lead customer support and product administration functions, ensuring provider queries are handled effectively and promptly. Provide regular reporting on applications, approvals and market insights, highlighting risks and opportunities. Act as a trusted advisor to key providers, building relationships with stakeholders at all levels. Deliver new projects and innovation initiatives as required. Experience, Skills & Qualifications Technical knowledge of the engineering construction industry, supported by a Level 3 or above, engineering or vocational qualification. Stakeholder and relationship management, including working with external partners, managing expectations, and providing customer-focused support. Quality assurance and continuous improvement, including working with SOPs, audits, compliance, and process-improvement initiatives Experience in training, competence, or assessment environments, such as working with training providers, course approvals, or qualification/assessment processes. Operational delivery and data-driven management, including workflow coordination, CRM/system use, data analysis, reporting, and managing multiple tasks to deadlines. Proactive, collaborative and customer-focused with a growth mindset and strong relationship-building skills. Pragmatic problem solver, accountable for own work, with excellent communication and stakeholder management skills. Committed to continuous improvement, self-learning and delivering quality outcomes to deadlines. Maths and English qualifications and strong IT literacy. Ability to prioritise workloads, manage information requests and deliver to agreed schedules with effective communication. Commercially aware and customer focused. Flexible and willing to travel across the UK (including overnight stays)
Customer Service Advisor Customer Service AdvisorBasildon Permanent £27,500 annually + Excellent Benefits Your new company:A leading organisation with a strong presence across Essex is seeking a proactive and organised Customer Service Advisor to join their busy call centre team. This is an exciting opportunity to become part of a supportive environment where customer care and service excellence are at the heart of everything they do. Key responsibilities include: Managing bookings through the in-house scheduling system, allocating operatives and subcontractors to jobs Keeping customers fully informed throughout the process and providing empathetic, professional support Liaising with supervisors to ensure materials and equipment are ready ahead of appointments Handling a variety of customer queries, from routine repair requests to more complex or sensitive issues This is a fast-paced role where your ability to stay organised, prioritise effectively, and deliver excellent service will make a real difference. What you'll need to succeed: Previous experience in a call centre or customer service role, with a track record of delivering high-quality service Strong administrative and organisational skills with excellent attention to detail Confident communication skills, both verbal and written, with a professional telephone manner Proficiency in Microsoft Office and CRM systems (experience with MSI is advantageous) Ability to manage high call volumes and prioritise workload effectively Experience in social housing, maintenance, or repairs is desirable but not essential. This organisation offers a comprehensive benefits package designed to support your wellbeing and career development, including: Discretionary annual bonus and profit share scheme 26 days holiday plus bank holidays, with options to buy or sell leave Enhanced pension plan Life assurance & accident cover Enhanced maternity & paternity pay Volunteering days (2 paid per year) Learning & development opportunities If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact your Hays consultant today for more information. #
Dec 13, 2025
Full time
Customer Service Advisor Customer Service AdvisorBasildon Permanent £27,500 annually + Excellent Benefits Your new company:A leading organisation with a strong presence across Essex is seeking a proactive and organised Customer Service Advisor to join their busy call centre team. This is an exciting opportunity to become part of a supportive environment where customer care and service excellence are at the heart of everything they do. Key responsibilities include: Managing bookings through the in-house scheduling system, allocating operatives and subcontractors to jobs Keeping customers fully informed throughout the process and providing empathetic, professional support Liaising with supervisors to ensure materials and equipment are ready ahead of appointments Handling a variety of customer queries, from routine repair requests to more complex or sensitive issues This is a fast-paced role where your ability to stay organised, prioritise effectively, and deliver excellent service will make a real difference. What you'll need to succeed: Previous experience in a call centre or customer service role, with a track record of delivering high-quality service Strong administrative and organisational skills with excellent attention to detail Confident communication skills, both verbal and written, with a professional telephone manner Proficiency in Microsoft Office and CRM systems (experience with MSI is advantageous) Ability to manage high call volumes and prioritise workload effectively Experience in social housing, maintenance, or repairs is desirable but not essential. This organisation offers a comprehensive benefits package designed to support your wellbeing and career development, including: Discretionary annual bonus and profit share scheme 26 days holiday plus bank holidays, with options to buy or sell leave Enhanced pension plan Life assurance & accident cover Enhanced maternity & paternity pay Volunteering days (2 paid per year) Learning & development opportunities If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact your Hays consultant today for more information. #
Temporary Customer Service Advisor Birkenhead Immediate start 3 months Your new company I'm seeking a confident and organised Customer Service Advisor to join a busy transport coordination team on a temporary basis for up to 3 months. This is a fantastic opportunity for someone with strong communication skills and a proactive attitude to support a fast-paced office environment. Your new role You'll be responsible for handling inbound and outbound calls for managed account clients, coordinating bookings, and ensuring smooth communication between clients and drivers. You'll also manage booking requests via Outlook inbox and support overflow calls from consumer clients during peak times. Answer incoming calls and make outbound calls to manage client bookings Coordinate and confirm transport arrangements for account clients Monitor and respond to booking requests via Outlook inbox Handle overflow calls from consumer clients with professionalism and efficiency Maintain accurate records and ensure timely updates to booking systems Collaborate with internal teams to resolve queries and ensure service delivery What you'll need to succeed Previous experience in customer service or call handling Strong organisational and multitasking skills Confident communicator with a friendly and professional manner Comfortable using Outlook and other booking systems Ability to work independently and as part of a team Must be available to start immediately What you'll get in return Fully office-based role Main base in Birkenhead Free on-site parking available Monday to Friday 10.30am - 18:30pm What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 13, 2025
Seasonal
Temporary Customer Service Advisor Birkenhead Immediate start 3 months Your new company I'm seeking a confident and organised Customer Service Advisor to join a busy transport coordination team on a temporary basis for up to 3 months. This is a fantastic opportunity for someone with strong communication skills and a proactive attitude to support a fast-paced office environment. Your new role You'll be responsible for handling inbound and outbound calls for managed account clients, coordinating bookings, and ensuring smooth communication between clients and drivers. You'll also manage booking requests via Outlook inbox and support overflow calls from consumer clients during peak times. Answer incoming calls and make outbound calls to manage client bookings Coordinate and confirm transport arrangements for account clients Monitor and respond to booking requests via Outlook inbox Handle overflow calls from consumer clients with professionalism and efficiency Maintain accurate records and ensure timely updates to booking systems Collaborate with internal teams to resolve queries and ensure service delivery What you'll need to succeed Previous experience in customer service or call handling Strong organisational and multitasking skills Confident communicator with a friendly and professional manner Comfortable using Outlook and other booking systems Ability to work independently and as part of a team Must be available to start immediately What you'll get in return Fully office-based role Main base in Birkenhead Free on-site parking available Monday to Friday 10.30am - 18:30pm What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Operations, Finance, Office Supervisor Operations ManagerSalary: £35,000 - £38,000 Location: Shoebury, Southend (office-based) Hours: Monday - Friday, 8:30am - 5pm About the RoleWe're seeking an organised and proactive Operations & Finance Supervisor to oversee the day-to-day running of a busy distribution centre. This is a hands-on role where you'll lead a team, streamline processes, and ensure smooth operations across logistics, finance, and customer service. Key Responsibilities Supervise and support a team of 8-10 staff in the distribution centre. Manage inventory control, order processing, and invoicing Oversee logistics and optimise internal workflows Support ecommerce operations and ensure excellent customer service Prepare financial and performance reports for management Skills & ExperienceEssential: Strong knowledge of SAGE and accounting processes Proven team management and leadership experience Background in logistics, warehousing, or manufacturing Excellent organisational and administrative skills Ability to prioritise tasks and maintain accountability Preferred: Experience with ecommerce operations Knowledge of tax declarations and reporting The Ideal Candidate:You'll be a level-headed, approachable leader who can balance authority with empathy. This role requires someone who can influence and motivate a diverse team, remain calm under pressure, and ensure daily operations run smoothly. Why Join? Be part of a small, close-knit company with a supportive culture Work for a market leader with the backing of a wider international group Opportunity to make a real impact in a role with variety and responsibility #
Dec 13, 2025
Full time
Operations, Finance, Office Supervisor Operations ManagerSalary: £35,000 - £38,000 Location: Shoebury, Southend (office-based) Hours: Monday - Friday, 8:30am - 5pm About the RoleWe're seeking an organised and proactive Operations & Finance Supervisor to oversee the day-to-day running of a busy distribution centre. This is a hands-on role where you'll lead a team, streamline processes, and ensure smooth operations across logistics, finance, and customer service. Key Responsibilities Supervise and support a team of 8-10 staff in the distribution centre. Manage inventory control, order processing, and invoicing Oversee logistics and optimise internal workflows Support ecommerce operations and ensure excellent customer service Prepare financial and performance reports for management Skills & ExperienceEssential: Strong knowledge of SAGE and accounting processes Proven team management and leadership experience Background in logistics, warehousing, or manufacturing Excellent organisational and administrative skills Ability to prioritise tasks and maintain accountability Preferred: Experience with ecommerce operations Knowledge of tax declarations and reporting The Ideal Candidate:You'll be a level-headed, approachable leader who can balance authority with empathy. This role requires someone who can influence and motivate a diverse team, remain calm under pressure, and ensure daily operations run smoothly. Why Join? Be part of a small, close-knit company with a supportive culture Work for a market leader with the backing of a wider international group Opportunity to make a real impact in a role with variety and responsibility #
Purchase Ledger Clerk Vacancy (Ref: R&P-PURLED1225) Location : Swindon, Wiltshire Type: Full Time Category: Commercial, Industrial, Government, Health Care, Local Authority, Education Rate of Pay:£Negotiable (depending on experience) The Company Roberts & Prowse, based on the Elgin Industrial Estate in Swindon, Wiltshire, are an established Mechanical & Electrical Services Contractor operating throughout the Home Counties, South West and South East of the UK. Due to continued growth and internal progression within our Accounts Department, we are seeking an experienced Purchase Ledger Clerk to join our busy Swindon Head Office team. The Role: We are looking for a detail-oriented and reliable Purchase Ledger Clerk to take ownership of the purchase ledger function within our Accounts Department. This is a key role supporting the Management Accountant and wider finance team, ensuring accurate processing, reconciliation and supplier management across the business. Duties and Responsibilities Invoice Processing: Sorting, checking and accurately inputting supplier invoices and credit notes Ensuring invoices are correctly coded and authorised in line with company procedures Supplier Reconciliations: Reconciling supplier statements against the purchase ledger Investigating and resolving discrepancies in a timely manner Payment Runs: Preparing weekly and monthly supplier payment runs Ensuring payments are accurate and made in accordance with agreed terms Supplier Management: Managing supplier accounts and handling payment queries professionally Liaising with suppliers and internal departments to resolve issues efficiently Credit Card Processing: Collating, sorting and inputting company credit card transactions Reconciling credit card statements and resolving variances General Accounts Administration: Filing, record keeping and supporting the wider accounts team with ad hoc tasks as required Software & Systems: Daily use of Sage 50 or Sage Intaact accounting software Strong use of Microsoft Excel and general IT systems Experience working within a multi-entity or construction-related environment is desirable but not essential Our Offer: Salary £28,000 £30,000 per annum (Dependent Upon Experience) Company Pension Scheme 33 days holiday per year (inclusive of eight recognised Bank Holidays) Private Healthcare Stable, supportive and friendly working environment Long-term career opportunity within an established business The Person: To succeed in this role, you should be organised, methodical and confident managing a busy purchase ledger workload. Key attributes and experience include: Proven experience in a Purchase Ledger role Previous Sage experience is essential Strong general computer and Excel skills Excellent attention to detail and accuracy Good communication skills and confidence dealing with suppliers Ability to work independently and as part of a team Proactive and professional approach to work Security & Compliance Must be able to successfully achieve BPSS (Baseline Personnel Security Standard) clearance We re excited to learn more about you and your skills! If your application is shortlisted, a member of our recruitment team will be in touch to discuss the next steps. Thank you for considering Roberts & Prowse as your next career move.
Dec 13, 2025
Full time
Purchase Ledger Clerk Vacancy (Ref: R&P-PURLED1225) Location : Swindon, Wiltshire Type: Full Time Category: Commercial, Industrial, Government, Health Care, Local Authority, Education Rate of Pay:£Negotiable (depending on experience) The Company Roberts & Prowse, based on the Elgin Industrial Estate in Swindon, Wiltshire, are an established Mechanical & Electrical Services Contractor operating throughout the Home Counties, South West and South East of the UK. Due to continued growth and internal progression within our Accounts Department, we are seeking an experienced Purchase Ledger Clerk to join our busy Swindon Head Office team. The Role: We are looking for a detail-oriented and reliable Purchase Ledger Clerk to take ownership of the purchase ledger function within our Accounts Department. This is a key role supporting the Management Accountant and wider finance team, ensuring accurate processing, reconciliation and supplier management across the business. Duties and Responsibilities Invoice Processing: Sorting, checking and accurately inputting supplier invoices and credit notes Ensuring invoices are correctly coded and authorised in line with company procedures Supplier Reconciliations: Reconciling supplier statements against the purchase ledger Investigating and resolving discrepancies in a timely manner Payment Runs: Preparing weekly and monthly supplier payment runs Ensuring payments are accurate and made in accordance with agreed terms Supplier Management: Managing supplier accounts and handling payment queries professionally Liaising with suppliers and internal departments to resolve issues efficiently Credit Card Processing: Collating, sorting and inputting company credit card transactions Reconciling credit card statements and resolving variances General Accounts Administration: Filing, record keeping and supporting the wider accounts team with ad hoc tasks as required Software & Systems: Daily use of Sage 50 or Sage Intaact accounting software Strong use of Microsoft Excel and general IT systems Experience working within a multi-entity or construction-related environment is desirable but not essential Our Offer: Salary £28,000 £30,000 per annum (Dependent Upon Experience) Company Pension Scheme 33 days holiday per year (inclusive of eight recognised Bank Holidays) Private Healthcare Stable, supportive and friendly working environment Long-term career opportunity within an established business The Person: To succeed in this role, you should be organised, methodical and confident managing a busy purchase ledger workload. Key attributes and experience include: Proven experience in a Purchase Ledger role Previous Sage experience is essential Strong general computer and Excel skills Excellent attention to detail and accuracy Good communication skills and confidence dealing with suppliers Ability to work independently and as part of a team Proactive and professional approach to work Security & Compliance Must be able to successfully achieve BPSS (Baseline Personnel Security Standard) clearance We re excited to learn more about you and your skills! If your application is shortlisted, a member of our recruitment team will be in touch to discuss the next steps. Thank you for considering Roberts & Prowse as your next career move.
Joining us as Inclusive Learning Administrator, you ll provide administration support for the Head of School, School Management Team, and curriculum staff to support the effective management and delivery of the curriculum and its operation within a designated centre. You ll work as part of a close-knit team and liaise with curriculum staff and cross-college services on student and staff matters. You ll manage enquiries and administration tasks relating to courses and provide effective and flexible support for ad hoc business tasks and events such as those linked to enrolment, progression, and admissions within each centre. This role would suit someone who has a high level of computer literacy and experience of providing strong administrative support within a fast-paced environment. You ll be able to build relationships across teams to deliver tasks effectively and be able to work effectively under pressure, adhering to strict deadlines. You ll be able to use initiative, organise and prioritise, and work accurately according to set procedures. Experience of working within a curriculum setting would be beneficial, as would experience of liaising and supporting students, parents and staff, achieving successful resolutions to enquiries. Closing date for the return of completed applications is 29th December 2025. The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.
Dec 13, 2025
Full time
Joining us as Inclusive Learning Administrator, you ll provide administration support for the Head of School, School Management Team, and curriculum staff to support the effective management and delivery of the curriculum and its operation within a designated centre. You ll work as part of a close-knit team and liaise with curriculum staff and cross-college services on student and staff matters. You ll manage enquiries and administration tasks relating to courses and provide effective and flexible support for ad hoc business tasks and events such as those linked to enrolment, progression, and admissions within each centre. This role would suit someone who has a high level of computer literacy and experience of providing strong administrative support within a fast-paced environment. You ll be able to build relationships across teams to deliver tasks effectively and be able to work effectively under pressure, adhering to strict deadlines. You ll be able to use initiative, organise and prioritise, and work accurately according to set procedures. Experience of working within a curriculum setting would be beneficial, as would experience of liaising and supporting students, parents and staff, achieving successful resolutions to enquiries. Closing date for the return of completed applications is 29th December 2025. The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.
A growing organisation in Billingham is seeking a Finance Assistant to join their busy finance team. This is an excellent opportunity for someone with strong organisational skills, attention to detail, and experience in financial administration who enjoys supporting a dynamic team. Reporting to the Head of Finance, youll play a key role in ensuring accurate processing of financial transactions and ma click apply for full job details
Dec 13, 2025
Full time
A growing organisation in Billingham is seeking a Finance Assistant to join their busy finance team. This is an excellent opportunity for someone with strong organisational skills, attention to detail, and experience in financial administration who enjoys supporting a dynamic team. Reporting to the Head of Finance, youll play a key role in ensuring accurate processing of financial transactions and ma click apply for full job details
EA to Head of Banking - 6 months with route to perm Your new company You will be working in the City of London within an investment bank. Your new role Supporting the Head of Banking on a one-to-one level. What you'll need to succeed 7-10 years experience as an EA supporting C-suite or senior executives within financial services or investment banking. Having language skills is an asset, but not a necessity. Ability to work in a demanding environment with composure. Proficiency in MS Office Highly proactive What you'll get in return Hybrid working Competitive day rate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 13, 2025
Seasonal
EA to Head of Banking - 6 months with route to perm Your new company You will be working in the City of London within an investment bank. Your new role Supporting the Head of Banking on a one-to-one level. What you'll need to succeed 7-10 years experience as an EA supporting C-suite or senior executives within financial services or investment banking. Having language skills is an asset, but not a necessity. Ability to work in a demanding environment with composure. Proficiency in MS Office Highly proactive What you'll get in return Hybrid working Competitive day rate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
IT Support About the roleAs an IT Support Engineer with expertise in IT Domain, you will collaborate with our client's team. You will be responsible for IT Technical support management. Job DetailsYou will be joining a company at the forefront of the IT industry with their Head Office in Hatfield as a Technical Operative 1. You will receive excellent perks such as free parking and a subsidised canteen. As a global company with local expertise, you will be part of a fast-paced and flexible environment where no two days are the same. In this mentored role, you will receive high-class training from a global IT service provider, allowing you to develop and grow your career. This is a big opportunity, with a family-felt work environment, with you at the centre. Roles and Responsibilities:Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology-enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers in UK. They are a company where people matter. They are diverse, flexible, and open. We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients. They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters. Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. Bespoke System work. In house systems (Training Given)Building (Software) various systems using detailed scripts - training provided on scripts and much be followed as a breach can result in escalation. Effective Upline Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders. Data input. - 25-50% of this role is data input, all on spreadsheets, so input is manual, attention to detail is key here. Consolidating consignments for distribution. Each worker has their own assignments, but they need to be aware of how their assignment contributes to the entire order and work effectively. Again, communication is key here because if they are running either behind or ahead of schedule, the worker need to communicate with supervisors/TLs to decide on appropriate actions. Pallet Movement / Work Planning Ability to work to driven targets and SLA and time management skills.Boxing and Unboxing IT equipment Other stuff we're potentially looking for: Good written and verbal communication skills.IT backgroundData input experience is essentialFlexibility to react to demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills.Knowledge of I.T componentry.Accuracy and attention to detail. What's in it for you? - Rate£14.25/Hr basic via PAYE£16.18/Hr Premium via PAYE£18.50/Hr through UMB LocationHatfield Avenue - Hatfield Hertfordshire AL10 9TW (Hertfordshire) Maintenance Service Centre, 2nd Floor, Hatfield Contract 3 months contract Until 10th Feb (Onsite role) Mon - Fri 04:00 PM - 12:00AM Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
Dec 13, 2025
Contractor
IT Support About the roleAs an IT Support Engineer with expertise in IT Domain, you will collaborate with our client's team. You will be responsible for IT Technical support management. Job DetailsYou will be joining a company at the forefront of the IT industry with their Head Office in Hatfield as a Technical Operative 1. You will receive excellent perks such as free parking and a subsidised canteen. As a global company with local expertise, you will be part of a fast-paced and flexible environment where no two days are the same. In this mentored role, you will receive high-class training from a global IT service provider, allowing you to develop and grow your career. This is a big opportunity, with a family-felt work environment, with you at the centre. Roles and Responsibilities:Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology-enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers in UK. They are a company where people matter. They are diverse, flexible, and open. We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients. They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters. Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. Bespoke System work. In house systems (Training Given)Building (Software) various systems using detailed scripts - training provided on scripts and much be followed as a breach can result in escalation. Effective Upline Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders. Data input. - 25-50% of this role is data input, all on spreadsheets, so input is manual, attention to detail is key here. Consolidating consignments for distribution. Each worker has their own assignments, but they need to be aware of how their assignment contributes to the entire order and work effectively. Again, communication is key here because if they are running either behind or ahead of schedule, the worker need to communicate with supervisors/TLs to decide on appropriate actions. Pallet Movement / Work Planning Ability to work to driven targets and SLA and time management skills.Boxing and Unboxing IT equipment Other stuff we're potentially looking for: Good written and verbal communication skills.IT backgroundData input experience is essentialFlexibility to react to demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills.Knowledge of I.T componentry.Accuracy and attention to detail. What's in it for you? - Rate£14.25/Hr basic via PAYE£16.18/Hr Premium via PAYE£18.50/Hr through UMB LocationHatfield Avenue - Hatfield Hertfordshire AL10 9TW (Hertfordshire) Maintenance Service Centre, 2nd Floor, Hatfield Contract 3 months contract Until 10th Feb (Onsite role) Mon - Fri 04:00 PM - 12:00AM Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
Project Administrator Required Your new company We're looking for a detail-oriented and proactive Project Planner to join our client's team. This is a fantastic opportunity to play a key role in the successful delivery of high-profile projects across the region. This is a temporary role which will turn permanent for the right person.As a Project Planner, you'll be responsible for developing, monitoring, and updating project programmes to ensure work is delivered on time and within budget. You'll work closely with project managers, site teams, and stakeholders to provide accurate planning support throughout the project lifecycle. Your new role Develop and maintain detailed project schedules using planning software (e.g. Primavera P6, MS Project) Monitor progress and update programmes to reflect actual performance Identify critical paths, risks, and opportunities Support tender submissions with planning input and methodology Liaise with site teams, subcontractors, and clients to ensure alignment Produce progress reports and look-ahead programmes What you'll need to succeed Proven experience as a Project Planner in the construction industry (desirable) Proficiency in planning software (desirable) Excellent communication and organisational skills Ability to work under pressure and meet deadlines What you'll get in return A collaborative and forward-thinking team environment Opportunities for professional development and career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 13, 2025
Seasonal
Project Administrator Required Your new company We're looking for a detail-oriented and proactive Project Planner to join our client's team. This is a fantastic opportunity to play a key role in the successful delivery of high-profile projects across the region. This is a temporary role which will turn permanent for the right person.As a Project Planner, you'll be responsible for developing, monitoring, and updating project programmes to ensure work is delivered on time and within budget. You'll work closely with project managers, site teams, and stakeholders to provide accurate planning support throughout the project lifecycle. Your new role Develop and maintain detailed project schedules using planning software (e.g. Primavera P6, MS Project) Monitor progress and update programmes to reflect actual performance Identify critical paths, risks, and opportunities Support tender submissions with planning input and methodology Liaise with site teams, subcontractors, and clients to ensure alignment Produce progress reports and look-ahead programmes What you'll need to succeed Proven experience as a Project Planner in the construction industry (desirable) Proficiency in planning software (desirable) Excellent communication and organisational skills Ability to work under pressure and meet deadlines What you'll get in return A collaborative and forward-thinking team environment Opportunities for professional development and career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Join Our Client's Team as an AVP - Leveraged Finance and JV Administrator! Are you ready to take your career to the next level? Our client, one of the largest financial institutions headquartered in Japan, is seeking a talented AVP - Leveraged Finance and JV Administrator to join their Specialised Products Department in London. This is an exciting opportunity for you to work with dynamic joint venture programmes that are integral to the organisation's growth! Position Details: Role: AVP - Leveraged Finance and JV Administrator Location: London/Hybrid (Office 2-3 days a week) Contract Type: 6 months Annual Salary: Day rate from 300 (via Umbrella Company, dependent on experience) Working Pattern: Full Time, Monday to Friday, standard office hours Why This Role Matters: In this pivotal role, you will be a key player in managing Leveraged Finance and Net Value Asset (NAV) joint venture programmes with external Private Equity Funds. Your expertise will directly contribute to the success and strategic importance of these Joint Venture Companies (JVCo's). Key Responsibilities: Financial Controllership: - Oversee loans earmarked for JV transfers and ensure compliance with contractual terms. - Manage the loan servicing of JV Loans/Bonds and ensure alignment with credit terms. - draught, update, and approve JV term sheets. Stakeholder Management: - Collaborate with Leveraged Finance Deal Origination teams, Joint Venture Partners, and cross-departmental stakeholders. Credit Administration: - Support the preparation and submission of periodic Facility Grading analyses for JVCo's. - Produce data and reports for regulatory requests, internal and external audits. What We're Looking For: To thrive in this role, you should possess: High attention to detail and proven analytical skills. Experience in a middle office role within the banking sector. Intermediate proficiency in Microsoft Excel, Word, and PowerPoint. Strong organisational and interpersonal skills, with the ability to work under pressure. A proactive attitude with a commitment to delivering exceptional service. Join Us and Make a Difference! Our client is dedicated to fostering an inclusive workplace. They celebrate diversity and are committed to equal opportunity regardless of gender, age, ethnicity, disability, sexual orientation, or beliefs. By joining this organisation, you will contribute to a culture that values innovation and collaboration. If you are ready to make a significant impact and grow your career in a vibrant financial services environment, we want to hear from you! How to Apply: To be considered for this exciting opportunity, please submit your CV showcasing your relevant experience. If you haven't heard from us within 48 hours, please know that we may keep your details on file for future vacancies. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Let's shape the future of finance together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Dec 13, 2025
Contractor
Join Our Client's Team as an AVP - Leveraged Finance and JV Administrator! Are you ready to take your career to the next level? Our client, one of the largest financial institutions headquartered in Japan, is seeking a talented AVP - Leveraged Finance and JV Administrator to join their Specialised Products Department in London. This is an exciting opportunity for you to work with dynamic joint venture programmes that are integral to the organisation's growth! Position Details: Role: AVP - Leveraged Finance and JV Administrator Location: London/Hybrid (Office 2-3 days a week) Contract Type: 6 months Annual Salary: Day rate from 300 (via Umbrella Company, dependent on experience) Working Pattern: Full Time, Monday to Friday, standard office hours Why This Role Matters: In this pivotal role, you will be a key player in managing Leveraged Finance and Net Value Asset (NAV) joint venture programmes with external Private Equity Funds. Your expertise will directly contribute to the success and strategic importance of these Joint Venture Companies (JVCo's). Key Responsibilities: Financial Controllership: - Oversee loans earmarked for JV transfers and ensure compliance with contractual terms. - Manage the loan servicing of JV Loans/Bonds and ensure alignment with credit terms. - draught, update, and approve JV term sheets. Stakeholder Management: - Collaborate with Leveraged Finance Deal Origination teams, Joint Venture Partners, and cross-departmental stakeholders. Credit Administration: - Support the preparation and submission of periodic Facility Grading analyses for JVCo's. - Produce data and reports for regulatory requests, internal and external audits. What We're Looking For: To thrive in this role, you should possess: High attention to detail and proven analytical skills. Experience in a middle office role within the banking sector. Intermediate proficiency in Microsoft Excel, Word, and PowerPoint. Strong organisational and interpersonal skills, with the ability to work under pressure. A proactive attitude with a commitment to delivering exceptional service. Join Us and Make a Difference! Our client is dedicated to fostering an inclusive workplace. They celebrate diversity and are committed to equal opportunity regardless of gender, age, ethnicity, disability, sexual orientation, or beliefs. By joining this organisation, you will contribute to a culture that values innovation and collaboration. If you are ready to make a significant impact and grow your career in a vibrant financial services environment, we want to hear from you! How to Apply: To be considered for this exciting opportunity, please submit your CV showcasing your relevant experience. If you haven't heard from us within 48 hours, please know that we may keep your details on file for future vacancies. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Let's shape the future of finance together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
CRM; Data Analysis; Stakeholder Management; Process Improvement Client Contact Team Leader Assignment Type: Temporary, ongoing basis where you will be engaged via HaysLocation: ChichesterWorking Environment: office based on sitePay type: Competitive hourly pay rate Our client The world's pre-eminent super-luxury automotive brand is based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence. Key responsibilities The Client Contact Team leader is responsible for leading the Client contact team (CCT) - the centre of competence for Global CCT. The CCT is responsible for delivering first level client engagement across all channels, handling inbound and outbound calls. The CCT champions new products and supports in the delivery of key business campaigns. The CCT sits directly within the Client Insights team and the overall Client Experience team. In addition to leading the team in core tasks and ensuring adherence to KPI's, this is an exciting opportunity to transform current operations in the CCT to gain/allow for comprehensive analysis of Client Insights, all with the goal of delivering a high-touch client experience. What awaits you? Leadership of the CCT, managing tasks, training & performance of the team, ensuring adherence to KPIsActing as global centre of competence for Global CCTs, leading the relationships with key stakeholders across the global business, and championing CCT servicesLead the development of processes/structures within the CCT to gather and comprehensively analyse client insights.Guide the team in client insight reporting/process, ensuring accurate maintenance of all reporting and process documentationEvaluation of quantitative/qualitative data, ensuring intelligence is shared with the wider business, including adherence/variances to core KPI's - e.g. VoC calls (Ownership & Services), Case resolutions.Informing the wider business of trending/critical topics and the latest Client Insight Intelligence through the preparation of weekly/monthly status reportsManage, maintain and communicate the CCT activity landscape (inbound/outbound calls, campaign delivery) within the team and to key stakeholders.Ensure that a benchmark client experience is delivered achieving high levels of trust and understandingManage relevant compliance checks to ensure adherence to data protection and business policy What should you bring along? Degree or equivalent in a Business Management/Marketing/STEM disciplineStrong and demonstrated experience in leading/managing teamsAble to identify areas of opportunity and think innovatively to create new/improve existing processesExcellent presentation and interpersonal skills with the ability to communicate effectively with stakeholders at all levels/international teams across different culturesExperience in using CRM toolsSkilled in Microsoft Excel with experience in analysing dataBe extremely consumer-centric, with a high attention to detailFluent English (written & verbal) other languages are desirable, including Arabic, Japanese, Chinese, Russian but not essential. Benefits: Competitive hourly rate along with an annual performance-related bonusAccess to a subsidised restaurantHays Go1 training platform which offers a library of over 70,000 courses.Access to Ben - Offers support across a wide range of topics such as mental health, well-being, financial or legal mattersLocal retail and restaurant discounts35 days annual leave (Including bank holidays) What next? If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on . #
Dec 13, 2025
Contractor
CRM; Data Analysis; Stakeholder Management; Process Improvement Client Contact Team Leader Assignment Type: Temporary, ongoing basis where you will be engaged via HaysLocation: ChichesterWorking Environment: office based on sitePay type: Competitive hourly pay rate Our client The world's pre-eminent super-luxury automotive brand is based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence. Key responsibilities The Client Contact Team leader is responsible for leading the Client contact team (CCT) - the centre of competence for Global CCT. The CCT is responsible for delivering first level client engagement across all channels, handling inbound and outbound calls. The CCT champions new products and supports in the delivery of key business campaigns. The CCT sits directly within the Client Insights team and the overall Client Experience team. In addition to leading the team in core tasks and ensuring adherence to KPI's, this is an exciting opportunity to transform current operations in the CCT to gain/allow for comprehensive analysis of Client Insights, all with the goal of delivering a high-touch client experience. What awaits you? Leadership of the CCT, managing tasks, training & performance of the team, ensuring adherence to KPIsActing as global centre of competence for Global CCTs, leading the relationships with key stakeholders across the global business, and championing CCT servicesLead the development of processes/structures within the CCT to gather and comprehensively analyse client insights.Guide the team in client insight reporting/process, ensuring accurate maintenance of all reporting and process documentationEvaluation of quantitative/qualitative data, ensuring intelligence is shared with the wider business, including adherence/variances to core KPI's - e.g. VoC calls (Ownership & Services), Case resolutions.Informing the wider business of trending/critical topics and the latest Client Insight Intelligence through the preparation of weekly/monthly status reportsManage, maintain and communicate the CCT activity landscape (inbound/outbound calls, campaign delivery) within the team and to key stakeholders.Ensure that a benchmark client experience is delivered achieving high levels of trust and understandingManage relevant compliance checks to ensure adherence to data protection and business policy What should you bring along? Degree or equivalent in a Business Management/Marketing/STEM disciplineStrong and demonstrated experience in leading/managing teamsAble to identify areas of opportunity and think innovatively to create new/improve existing processesExcellent presentation and interpersonal skills with the ability to communicate effectively with stakeholders at all levels/international teams across different culturesExperience in using CRM toolsSkilled in Microsoft Excel with experience in analysing dataBe extremely consumer-centric, with a high attention to detailFluent English (written & verbal) other languages are desirable, including Arabic, Japanese, Chinese, Russian but not essential. Benefits: Competitive hourly rate along with an annual performance-related bonusAccess to a subsidised restaurantHays Go1 training platform which offers a library of over 70,000 courses.Access to Ben - Offers support across a wide range of topics such as mental health, well-being, financial or legal mattersLocal retail and restaurant discounts35 days annual leave (Including bank holidays) What next? If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on . #
We are supporting a confidential client in the search for an experienced Regional Facilities Manager to oversee a diverse portfolio of mixed-use sites. This role carries full responsibility for ensuring the delivery of landlord services, statutory compliance, and operational excellence across a multi-site estate. The position offers significant autonomy, high visibility with senior stakeholders, and the chance to play a critical role within a well-structured property and asset management function. The Role The Regional Facilities Manager will take ownership of all day-to-day operations across their allocated portfolio, ensuring properties are safe, compliant, well-presented, and run efficiently in line with landlord obligations and lease requirements. You ll work closely with the Head of FM, the wider FM team, and internal specialists across property management, asset management, insurance, and health & safety. Key Responsibilities Operations & Site Management Take full operational responsibility for services and day-to-day site performance across your allocated properties. Conduct regular inspections to maintain health, safety, and presentation standards. Carry out void property inspections in line with insurer requirements. Act as the primary contact for tenants on FM matters, building positive relationships and resolving issues efficiently. Compliance, QHSE & Insurance Ensure full statutory compliance across the portfolio, including H&S, fire safety, asbestos, water hygiene, and other regulated areas. Work with FM administration to coordinate inspections, PPM schedules, reactive works, and testing. Review contractor RAMS and support internal approvals processes. Address actions arising from H&S and engineering insurance reports. Conduct joint unit inspections, ensuring all high-risk units are completed annually. Report potential claims and incidents to insurance and property management teams. Contractor & Service Management Manage contractor performance, ensuring high service standards and continuous improvement. Maintain visibility of ongoing works and projects across all sites. Coordinate hard and soft FM services (M&E, cleaning, security, etc.), supporting procurement and tender processes where required. Maintain accurate records of service contracts, including scope, costs, and SLAs. Budget Management & Service Charges Support the preparation of annual service charge budgets. Monitor operational expenditure and provide ongoing reporting to remain within approved budgets. Recommend maintenance and project works for future budget cycles. Oversee purchase orders, invoice approvals, and correct cost allocations. Support year-end service charge reconciliation processes. Identify opportunities for cost efficiencies and operational improvements. Collaboration & Reporting Meet monthly with Property Managers to review risks, performance, and tenant matters. Support colleagues across the FM team to maintain continuity of service. Work collaboratively across departments to enhance operational effectiveness. Provide accurate reporting, updates, and documentation for internal stakeholders. Operational Support Support site initiatives including commercialisation, capex projects, refurbishments, and dilapidations. Assist with asset and property management business planning. Identify potential leasing, development, and income-enhancing opportunities. Contribute to mobilisation of new acquisitions and transfer of disposals. Support due diligence processes where required. Assist with tenant fit-out reviews, inspections, and vacant unit viewings. Liaise with insurers and loss adjusters for insurance claims. Person Specification Extensive experience managing facilities across multi-site, mixed-use portfolios. Strong stakeholder engagement and communication skills, with a customer-focused approach. Highly organised, detail-driven, and proactive in managing risk and compliance. Solid understanding of service charges, budgeting, and financial controls. Experienced in contractor management and performance oversight. Proficient with CAFM/CMMS platforms, Microsoft Office, and reporting tools. Strong problem-solving skills with the ability to manage competing priorities. Qualifications & Requirements Relevant FM or H&S qualifications (IOSH, NEBOSH, IWFM, or equivalent), or willingness to work toward them. Full UK driving licence and readiness for regional travel. Strong understanding of statutory compliance framework (fire safety, asbestos, water hygiene, etc.). Commitment to continuous learning and keeping current with legislative changes.
Dec 13, 2025
Full time
We are supporting a confidential client in the search for an experienced Regional Facilities Manager to oversee a diverse portfolio of mixed-use sites. This role carries full responsibility for ensuring the delivery of landlord services, statutory compliance, and operational excellence across a multi-site estate. The position offers significant autonomy, high visibility with senior stakeholders, and the chance to play a critical role within a well-structured property and asset management function. The Role The Regional Facilities Manager will take ownership of all day-to-day operations across their allocated portfolio, ensuring properties are safe, compliant, well-presented, and run efficiently in line with landlord obligations and lease requirements. You ll work closely with the Head of FM, the wider FM team, and internal specialists across property management, asset management, insurance, and health & safety. Key Responsibilities Operations & Site Management Take full operational responsibility for services and day-to-day site performance across your allocated properties. Conduct regular inspections to maintain health, safety, and presentation standards. Carry out void property inspections in line with insurer requirements. Act as the primary contact for tenants on FM matters, building positive relationships and resolving issues efficiently. Compliance, QHSE & Insurance Ensure full statutory compliance across the portfolio, including H&S, fire safety, asbestos, water hygiene, and other regulated areas. Work with FM administration to coordinate inspections, PPM schedules, reactive works, and testing. Review contractor RAMS and support internal approvals processes. Address actions arising from H&S and engineering insurance reports. Conduct joint unit inspections, ensuring all high-risk units are completed annually. Report potential claims and incidents to insurance and property management teams. Contractor & Service Management Manage contractor performance, ensuring high service standards and continuous improvement. Maintain visibility of ongoing works and projects across all sites. Coordinate hard and soft FM services (M&E, cleaning, security, etc.), supporting procurement and tender processes where required. Maintain accurate records of service contracts, including scope, costs, and SLAs. Budget Management & Service Charges Support the preparation of annual service charge budgets. Monitor operational expenditure and provide ongoing reporting to remain within approved budgets. Recommend maintenance and project works for future budget cycles. Oversee purchase orders, invoice approvals, and correct cost allocations. Support year-end service charge reconciliation processes. Identify opportunities for cost efficiencies and operational improvements. Collaboration & Reporting Meet monthly with Property Managers to review risks, performance, and tenant matters. Support colleagues across the FM team to maintain continuity of service. Work collaboratively across departments to enhance operational effectiveness. Provide accurate reporting, updates, and documentation for internal stakeholders. Operational Support Support site initiatives including commercialisation, capex projects, refurbishments, and dilapidations. Assist with asset and property management business planning. Identify potential leasing, development, and income-enhancing opportunities. Contribute to mobilisation of new acquisitions and transfer of disposals. Support due diligence processes where required. Assist with tenant fit-out reviews, inspections, and vacant unit viewings. Liaise with insurers and loss adjusters for insurance claims. Person Specification Extensive experience managing facilities across multi-site, mixed-use portfolios. Strong stakeholder engagement and communication skills, with a customer-focused approach. Highly organised, detail-driven, and proactive in managing risk and compliance. Solid understanding of service charges, budgeting, and financial controls. Experienced in contractor management and performance oversight. Proficient with CAFM/CMMS platforms, Microsoft Office, and reporting tools. Strong problem-solving skills with the ability to manage competing priorities. Qualifications & Requirements Relevant FM or H&S qualifications (IOSH, NEBOSH, IWFM, or equivalent), or willingness to work toward them. Full UK driving licence and readiness for regional travel. Strong understanding of statutory compliance framework (fire safety, asbestos, water hygiene, etc.). Commitment to continuous learning and keeping current with legislative changes.