Engineering Customer Sales Support

  • Premier Placement Services
  • Newcastle, Staffordshire
  • Dec 13, 2025
Full time Call Centre / CustomerService

Job Description

Join a Market-Leading Engineering Company

This is an exciting opportunity to be part of a collaborative and innovative company where your input matters and your career can grow.

As an Engineering Customer Sales Support assistant you ll be responsible for preparing quotations tailored to customer specifications, ensuring correct product selection, and maintaining strong client relationships. You ll also work closely with the external sales team and management, contributing to the overall success of the business.

Key Responsibilities:

  • Handle incoming enquiries (phone & email)

  • Prepare accurate quotations

  • Select products in line with customer requirements

  • Build lasting client relationships

  • Liaise with area sales managers & internal teams

  • Input on market trends and customer feedback

  • Utilise CRM, sizing, and accounting software

  • Essential:

  • Computer literacy (Microsoft Office)

  • Strong communication skills (written and verbal)

  • Organisational and prioritisation skills

  • Self-motivated and flexible attitude

  • Good standard of English and Maths

  • A team player with a customer-focused approach

Desirable:

  • Engineering qualifications (ONC, HNC, BEng, etc.)

  • Prior experience in internal sales or technical sales roles

Opportunities

  • Full product training provided

  • Career progression opportunities

  • Supportive and friendly team environment

  • Be part of an industry-leading company with a strong reputation

Premier Placement Services are acting as an employment agency for this vacancy.