197 jobs found

Company Profile Working for an expanding family run business you will be confident to lead the customer service team and ensure tasks and roles are being completed on time and correctly. To excel within this role, you will need to have great communication skills, manage your time effectively and understand what business critical tasks are and what will benefit the customer experience most. The company is in a lovely rural setting therefore, candidates must be able to drive. This is a full-time office-based position with the working hours of Monday to Friday 08:00 to 17:00. Key duties & responsibilities of Customer Service Manager Keep speed and customer satisfaction at the heart of every decision Lead the customer service executives Ensuring all orders are despatched same day to warehouse Monitor couriers on time deliveries and report any instances to the operations team Manage the customer service tickets to ensure repairs and services are monitored within your timelines Monitor equipment repairs and warranties and communicate manufacturer delays to Procurement Manage email boxes and ensure responses are made within 24 hours Monitor back orders and ETAs Maintain communication with the sales & marketing team of operational changes Weekly reporting Required qualifications, knowledge, experience & skills of Customer Service Manager Proven experience in a customer service leadership or supervisory role Strong communication skills, both verbal and written, with the ability to handle escalations professionally Team leadership and coaching abilities, with a focus on motivation and performance improvement Excellent problem-solving skills and the ability to make decisions under pressure Customer-focused mindset with a passion for delivering high-quality service Organisational and time management skills, with the ability to prioritise tasks effectively Experience with CRM systems and customer service software Ability to analyse service metrics and implement improvements Adaptability to change and a proactive approach to continuous improvement IT proficiency, including Microsoft Office (especially Excel, Word, and Outlook) Benefits Annual profit related bonus capped at 12% paid quarterly Private healthcare for family Pension Long service awards Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.

An excellent opportunity for an experienced Office Administrator / Operations Support to join a well-established company! Job Type: Full-Time, Permanent. Salary: £25,000 - £30,000 Per Annum, DOE + Pension. Location: Caterham CR3 - Moving to Godstone at the end of the year / Jan 2026. About The Role: This is a fast-paced, operational admin role where priorities can change quickly. Some days are steady, and other days are extremely busy with calls, emails, urgent tasks, and real-time scheduling changes. You'll need to switch between tasks instantly and pick up exactly where you left off without losing accuracy. It's a role for someone who enjoys being busy, thrives under pressure, and can juggle tasks effectively, this job is ideal for the kind of individual who wants to support the team and see that we succeed as a business. Duties Include but not limited to: Answer inbound calls, take clear messages, escalate urgent Input/update data in client portals/CAFM and our job system (create jobs, update statuses, upload photos/docs) Keep live job notes accurate; send client updates and chase POs/approvals Raise/track purchase orders, book couriers/collections, and order materials to spec Keep task tracking up-to-date for job progress, parts, and costs Support the Ops Director with scheduling, permits/access, RAMS/H&S files, and other admin that frees up their time Keep shared inboxes tidy; file quotes, invoices, delivery notes, etc. Candidate Requirements: Confident working solo day-to-day, with a helpful, can-do attitude Clear phone manner and strong written English Fast, accurate data entry; able to juggle multiple systems Solid Microsoft 365 (Outlook/Word/Excel); quick to learn new portals Organised, reliable, detail-driven; follows through and closes loops Nice to have (bonus) Experience with client portals/CAFM (FM service portals) or job software like BigChange Basic purchasing (raising POs, matching GRNs/invoices). Full UK driving licence Benefits: Company pension, free parking, business casual dress code. Training on our systems; clear path to growth and training provided If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

Join a dynamic and driven team at a successful multichannel e-commerce online retailer specialising in niche furniture products and sofas. As a Sales Customer Service Advisor, you will take charge of the complete online order journey. Your role will be crucial in providing sales support across multiple e-commerce channels, guiding customers through the sales process, and ensuring an exceptional customer experience by addressing inquiries, resolving issues, and following up after sales. We expect you to have a minimum of two years of experience in a sales or customer support role, with a proven ability to identify customer needs, present products effectively, and close sales. Key Responsibilities as a Sales Customer Service Advisor: Manage the online chat function and efficiently handle incoming customer calls and emails. Develop an in-depth understanding of the company's products and services to provide informed advice and close sales effectively. Lead customers through the online sales process, offering expert guidance on product selection and facilitating seamless purchases. Oversee online sales transactions, process payments, and handle returns or refunds with precision. Assist in dispatching customer orders via couriers and e-commerce platforms. Drive sales through up-selling and strategic recommendations. Process returns, exchanges, and refunds, rigorously analysing evidence and documentation to investigate complaints and make informed decisions. Complete all necessary documentation in the sales process, manage customer emails, keep thorough call notes, and verify orders before dispatch. Deliver outstanding customer service and ensure high levels of satisfaction at all times. Are you ready to be a vital part of this exceptional team as a Sales Customer Service Advisor? Skills required for this Sales Customer Service Advisor role: We are looking for self-motivated, enthusiastic individuals who thrive in a fast-paced environment. While we value diverse backgrounds, you must show a track record of success in delivering excellent sales/customer service and possess strong administrative skills. You will need: Proven experience in sales or customer service roles. Excellent written and verbal communication skills for effective interactions with customers via phone, web chat, and email. The ability to identify and resolve customer issues and challenges related to online sales decisively. A strong commitment to customer satisfaction and the ability to build rapport with customers easily. Outstanding organisational skills and problem-solving ability, with meticulous attention to detail. Proficiency in using online sales platforms and customer relationship management (CRM) systems. Flexibility to work weekends. This is a full-time Sales Customer Service Advisor position, requiring 40 hours per week over five days, including two weekend days per month with set days off during the week.

A great opportunity has arisen for an experienced, motivated works operative to join the despatch team, supporting the safe handling, packing, and shipment products for a world renowned manufacturer. Key Responsibilities Pick, pack, palletise, and label orders in line with customer and carrier requirements. Book transport and create despatch documentation (courier bookings, labels, manifests). Prepare export documentation as required (commercial invoices, packing lists, SDS references). Load/unload vehicles safely using forklift trucks (where licensed). Support internal audits and corrective actions Operate ERP/warehouse systems for booking, issuing, and inventory movements. Maintain a clean, safe, and organised workplace using 5S standards. Follow SOPs and risk assessments (COSHH, manual handling, PPE). Report hazards, incidents, and near misses; contribute to continuous improvement. Safely operate material handling equipment and adhere to site traffic management rules. Work closely with Production, Quality, Customer Service, and Logistics. Support training of colleagues and participate in cross-functional problem-solving. Beneficial Skills / Experience: Counterbalance Forklift licence (in-date) and confident, safe operation. Warehouse/Despatch experience, ideally in FMCG, chemicals, or food-grade environments. Experience with ERP/WMS systems (e.g., booking stock, picking lists, despatch modules). Strong attention to detail; accurate data entry and documentation. Good numeracy and literacy; able to interpret work orders, labels, and specifications. Physically fit and comfortable with manual handling (with appropriate aids provided). Basic understanding of export/logistics Additional Details: Full-time position: 35 hours per week Schedule: Monday to Friday, 8:30 AM - 4:30 PM Bonus scheme 23 days annual leave plus bank holidays and additional time off at Christmas Defined contribution pension scheme Life assurance Private healthcare Free on-site parking On-site canteen Company events Cycle to work scheme Free flu vaccinations Health & wellbeing programme Sick pay

Earn what you want, when you want. Take control of your schedule and deliver with your own vehicle. Start earning quickly and enjoy the flexibility you deserve. Whether you're new to delivery or an experienced courier, you're welcome at Gopuff. Why join Gopuff? Competitive pay - earn day or night. Flexible hours - work when it suits you. Weekly payments - straight to your UK bank account. Stay comfortable - wait indoors for your next order. 24/7 support - our Live Ops team is here to help. What you'll need: Your own vehicle (moped or bike). Right to Work in the UK. Hire & Reward insurance. Valid driving licence. Smartphone (iOS 12 / Android 6 or above). Age 18+. Quick and easy application: Apply in under 10 minutes and start earning within 48 hours! You'll upload documents (ID, Right to Work, licence, insurance), complete online training, and sign your service agreement.

Warehouse Operative Mellcrest is a leading supplier of high-quality products to the hospitality industry. Our extensive range includes everything from pillows and bathrobes to toiletries and tissues, ensuring that our customers can provide an exceptional experience for their guests. With a reputation for excellence and a commitment to customer satisfaction, Mellcrest is the preferred partner for many hotels and establishments in the UK. Mellcrest is a one stop shop for thousands of businesses, and we strive to be the Home of Hospitality Supplies. The role of warehouse operative requires a hardworking individual who ensures that orders are picked, packed and shipped to customers on time and without damage, whilst helping to keep the supply chain running smoothly and efficiently. The Warehouse Operatives duties include receiving shipments of products, checking goods, storing, managing inventory and dispatching goods to customers. By joining Mellcrest, you ll be given a fantastic opportunity to work in a growing, fast paced, family run company. Warehouse Operative Responsibilities Assist with the loading and unloading of vehicles using manual handling equipment and techniques Check the quality and quantity of goods or equipment received and shipped out Move and store products to the correct area in the warehouse using equipment provided Pick items from throughout the warehouse to match an order Pack items securely to fulfil an order Create courier labels accurately to ensure deliveries reach their destination Maintain accurate documentation of stock and report any discrepancies Upkeep necessary records and reports Perform and record warehouse inventory controls Stock count and location checks Maintain all health and safety standards, security procedures and company rules and regulations Keep the warehouse environment clean and tidy Treat merchandise with care and concern at all times Perform general cleaning, maintenance and safety checks of the equipment used in the warehouse Warehouse Operative skills include: Good organisational and record keeping skills Ability to work systematically and productively Attention to detail Excellent team working skills to effectively collaborate with colleagues Computer literate Ability to meet the physical demands of the job with a moderate level of fitness and a good range of mobility Upbeat and energised to work in a fast-paced environment Ability or willingness to operate forklifts effectively although training can be provided Forklift licence is preferred but not essential Job Specifics & Benefits: - Monday to Friday eight hours per day (No weekends or Bank Holidays) - Warehouse based in Frogmore, St Albans - Onsite car parking - 25 % Colleague discount and a bi-monthly free pack of toilet paper - 33 days annual leave (including bank holidays) - Breaks paid for (45 mins lunch / 10 mins morning / 10 mins afternoon) - Contributory pension scheme - Regular work socials. - After a successful probation, Income Protection Insurance - After a successful probation, five paid in full company sick days - Annual Leave and paid sick days increase with length of service Warehouse Operative

Facilities admin Temp to perm City centre Office-based Your new company Regulatory company who work with healthcare professionals. This role is based in Manchester city centre, fully office based, working Monday to Friday between 7.30am and 5pm on a rota, 35 hours a week. Occasional weekend work will be required, time off in lieu or overtime pay will be given. You will be assisting the facilities team in various office procedures, providing administration, reception and customer service support. Your new role First point of contact for service requests, actioning requests within SLA's and ensuring progress is logged Collect, sort and frank mail and provide national and international courier services Provide support for printing and maintain printing areas Reception duties Managing meeting room bookings and making sure any equipment or catering needs are met for the meeting Maintaining health and safety inspections and supporting first aid and fire evacuation procedures. Administration around stock and office moves/refurbishments. What you'll need to succeed Previous experience of working in a reception, facilities or front line customer-facing role Customer focused with a passion for delivering excellent service for internal and external customers. Clear and confident communicator Experience of working well in teams and building good working relationships with colleagues. Experience of prioritising your own workload and having a flexible approach to continually changing and conflicting demands What you'll get in return Temp to perm opportunity Central, modern offices in city centre 35 hour working week £13.27 per hour plus holiday pay What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Administrative Assistant Part-Time Your new company You'll be working for a growing, family run finance organisation based just outside of Frome. Working Pattern 16 to 20hrs a week Flexible days/hours (at least 4 days a week preferred) Your new role You'll be supporting the company's professional team with the following duties: Office admin, such as booking couriers and sorting mail.Stationery and office necessity procurement.File and locate documents requested by the team.Keep the database organised and up to date with client details.Register new clients to the database.Find ways to streamline existing admin practices to improve recurring tasks.Assist with diary management and timekeeping for the team.Be a point of contact for phone and email queries. What you'll need to succeed Have corporate experience, ideally in professional services (Accounting, Finance, Legal, Banking, etc.) Details orientated Highly organised IT literate with CRM and office suite programmes. Knowledge of accountancy is preferable What you'll get in return Flexible working hours On site parking 28 days annual leave Salary based on experience Full benefit list available upon interview What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Become a Gopuff Delivery Partner - Earn on Your Terms! Earn what you want, when you want. Be your own boss and deliver with your own bike or e-bike, on your own schedule. Start earning quickly with Gopuff. Whether you're new to delivery or an experienced courier, you're welcome here. Why join Gopuff? Competitive pay - earn day or night. Flexible hours - work when it suits you. Weekly payments - straight to your UK bank account. Stay comfortable - wait indoors for your next order. 24/7 support - our Live Ops team is always here to help. What you'll need: Your own bike or e-bike. Right to Work in the UK. Hire & Reward insurance. Valid licence (where applicable). Smartphone (iOS 12 / Android 6 or above). Age 18+. Quick and easy application: Apply in under 10 minutes and start earning within 48 hours! You'll upload documents (ID, Right to Work, licence, insurance), complete online training, and sign your service agreement.

Receptionist Job Title : Receptionist Location : London Pay : 13-14.00 Details : Ad-hoc hours between now and Christmas/new years Hours/Days: Full or part-time hours Responsibilities : Manage access cards for employees and visitors, ensuring smooth entry for our frequent guests. Handle post with care, including scanning and distributing mail to colleagues. Organise couriers for staff and tech needs, keeping everything running smoothly. Book meeting rooms via our system, ensuring seamless scheduling through Outlook. Utilise our cloud booking system for hot desks, providing real-time updates on desk availability. Answer incoming calls via our newly integrated switchboard, always maintaining a friendly tone. Support internal events by collating information for food and drink orders-your coordination skills will shine here! Monitor the cleaning levels in the office, ensuring a tidy and welcoming environment Don't miss this opportunity to work as a Receptionist in a dynamic and supportive environment. Apply now to join a team that values enthusiasm and provides career growth opportunities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Part Time Office Coordinator Hayes 25-30 hours per week £15 per hour Due to a recent retirement this smashing little company are now seeking a true all rounder to support a production team with all their admin support. Monday to Friday- 25-30 hours per week- start and end times can be flexible, but you will be based in the office 5 days per week. The ideal candidate will have proven admin experience- any basic bookkeeping skills will be useful too! You will also be proficient with MS Office and the ability to work to work to tight commercial deadlines. Duties Assisting the production team with all supporting administration Answering the phone and taking messages Raising invoices and submitting to customers Archiving and filing Booking of couriers and meetings Assisting with HR administration Monitoring and logging of over time payments Assisting the MD with admin tasks Personal skills Highly organised and flexible in attitude Basic accounts skills Strong on MS Office Thorough with good eye for detail Well spoken, well presented as well as a good sense of humour ! What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.

Earn what you want, when you want. Take control of your schedule and deliver with your own vehicle. Start earning quickly and enjoy the flexibility you deserve. Whether you're new to delivery or an experienced courier, you're welcome at Gopuff. Why join Gopuff? Competitive pay - earn day or night. Flexible hours - work when it suits you. Weekly payments - straight to your UK bank account. Stay comfortable - wait indoors for your next order. 24/7 support - our Live Ops team is here to help. What you'll need: Your own vehicle (moped or bike). Right to Work in the UK. Hire & Reward insurance. Valid driving licence. Smartphone (iOS 12 / Android 6 or above). Age 18+. Quick and easy application: Apply in under 10 minutes and start earning within 48 hours! You'll upload documents (ID, Right to Work, licence, insurance), complete online training, and sign your service agreement.

Please Note: We are a remote team, so kindly avoid calling the local office. Click to apply, and we'll be in touch as soon as possible! Job Title: Reception / Customer Service Representative Location: Birmingham, B3 Contract Type: Temporary Start Date: 18/12/2025 End Date: 09/01/2026 Job Summary We're looking for a Customer Service Representative to provide front line support to visitors and colleagues. The role involves greeting guests, managing calls, handling incoming and outgoing packages, and carrying out general administrative duties. Key Responsibilities Welcome and direct visitors Answer incoming calls and provide information as needed Manage courier deliveries and collections Maintain visitor logs and issue security passes Perform general clerical tasks such as typing, filing, photocopying and preparing mail Manage the boardroom schedule and equipment Support the team with additional admin tasks when required Skills Required Strong verbal and written communication Excellent customer service and interpersonal skills Ability to multitask and manage time effectively Able to work independently and maintain confidentiality Competent with Microsoft Word, Excel and PowerPoint If this role is of interest, please click to apply and a member of the team will be in touch. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

An internationally renowned company is seeking a Customer Service Representative with French skills to join their team on a full time, permanent basis. Utilising your English and French language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels. Responsibilities will include, but will not be limited to: Providing exceptional customer service via phone and email in the French language Assisting with customer enquiries and resolve any issues with a friendly and positive approach Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction Coordinating with couriers to oversee and track shipments Maintain accurate records and ensure that all customer interactions are well-documented Another EU language is an advantage. The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player. In return the company is offering a competitive salary and a range of company benefits too. For further information or to apply, please submit your CV through this website today. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

The Role The Fulfilment Coordinator is responsible for planning and executing the daily dispatch of goods to customers in the most efficient, cost-effective, and timely manner. This role is the key link between Sales, Customers, Lab, Warehouse, and transport providers, ensuring orders are fulfilled accurately, documentation is accurate, and service standards are met. The Fulfilment Coordinator shall advise and co-ordinate Inbound / Export shipments including customs clearance and Inco Terms, and ensure the global transportation of goods is smooth, timely and cost effective through negotiations. Key Responsibilities Order Management & Dispatch Transport & Carrier Management Cost Control & Administration Quality / Testing Support Documentation & Compliance General Support Skills & Experience Essential Experience in a logistics / dispatch / transport planning role (manufacturing or distribution environment preferred). Strong organisational skills with the ability to prioritise multiple live orders. Confident communicator, able to work with internal teams (Sales, Lab, Goods Out) and external carriers. Good attention to detail and accuracy in paperwork. Numerate and comfortable reviewing costs / invoices. IT literate, including basic Excel for maintaining cost trackers and order logs. Familiarity with transport booking, courier portals, or freight arrangements. Desirable Experience working with Salesforce or similar order management / CRM systems. Knowledge of textiles, technical fabrics, or other industrial manufactured products. Understanding of test certification / lab reports and their role in customer shipments. Personal Attributes Proactive and solutions-focused; able to unblock issues and get orders moving. Reliable, deadline-driven, and calm under pressure. Strong sense of ownership and pride in getting product to the customer right first time.

Legal PA Salary: up to 45k depending on experience Location: London Bridge Hours: 9-5:30pm Monday - Friday This role will be full time office based Our client, a prominent Real Estate Asset Management company, is on the lookout for a passionate Legal PA to support their General Counsel and contribute to a dynamic Corporate Services Team! Key Responsibilities : Prepare, type, and edit reports for approval, ensuring impeccable spelling, grammar, and formatting Manage document engrossment and execution Perform dictation and audio typing Diary management for the General Counsel. Assist in report preparation organise electronic filing, photocopying, scanning, binding, and shredding of documents Ensure the cataloguing and archiving of completed documents for off-site scanning. Book and set up meeting rooms, greet visitors, and coordinate couriers. Provide holiday and absence cover, as well as any other secretarial duties as required. What We're Looking For : A secretarial or administrative qualification e.g. CILEX is beneficial Experience in a corporate environment, ideally within a legal context Exceptional time management skills and a keen eye for detail Ability to thrive under pressure, working independently and as part of a team to meet tight deadlines If you are ready to take your career to the next level and make a significant impact as a Legal PA, we would love to hear from you! Bring your enthusiasm, dedication, and attention to detail to our client's prestigious team. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

An exciting new Urban Driver Apprentice - 7.5t Driver opportunity at DX About Us DX are a market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services. We provide a wide range of specialist delivery services to both business and residential addresses across the UK and Ireland click apply for full job details

Global market leader in logistics, package delivery and express mail service is now seeking for a Express Courier Driver to join their Carlisle depot team. Join now one of the strongest logistics organizations where stability and longevity is offered to you at first. Hit the road and set the wheels in motion! You will be working Monday - Friday, from 09 click apply for full job details