Consortium Professional Recruitment Ltd
Hull, Yorkshire
HR Administrator (12 month FTC) 12 MONTH FIXED TERM CONTRACT 37 HOURS / 1 DAY HOME WORKING POTENTIAL COMMITMENT BONUS MODERN WORKING ENVIRONMENT STUDY SUPPORT / PERSONAL DEVELOPMENT OPPORTUNITY As an HR Administrator you ll play a key role in: Maintaining accurate HR records and systems Coordinating recruitment, interviews, and onboarding Supporting absence tracking and reporting Preparing induction packs Organisation of training courses Issuing HR documents, letters, contracts Assisting with payroll and benefits administration Your work will directly contribute to an efficient, well organised HR function About You: We re looking for someone who can bring: Experience in HR administration or a busy office environment with a HR interest Strong attention to detail and organisation Confident communication skills and professionalism Good IT skills across Microsoft Office and systems A proactive, adaptable approach in a fast-paced setting Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Apr 02, 2026
Contractor
HR Administrator (12 month FTC) 12 MONTH FIXED TERM CONTRACT 37 HOURS / 1 DAY HOME WORKING POTENTIAL COMMITMENT BONUS MODERN WORKING ENVIRONMENT STUDY SUPPORT / PERSONAL DEVELOPMENT OPPORTUNITY As an HR Administrator you ll play a key role in: Maintaining accurate HR records and systems Coordinating recruitment, interviews, and onboarding Supporting absence tracking and reporting Preparing induction packs Organisation of training courses Issuing HR documents, letters, contracts Assisting with payroll and benefits administration Your work will directly contribute to an efficient, well organised HR function About You: We re looking for someone who can bring: Experience in HR administration or a busy office environment with a HR interest Strong attention to detail and organisation Confident communication skills and professionalism Good IT skills across Microsoft Office and systems A proactive, adaptable approach in a fast-paced setting Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Role: Personal Assistant (to Director) Contract: 12 months FTC Location: Malmesbury, United Kingdom (onsite) Role type: Full-time Working shifts: Monday to Friday Client: Dyson About the Role We are seeking a highly organised, proactive, and professional Personal Assistant to provide comprehensive support to a Director within a fast-paced, dynamic business environment. This is a pivotal role requiring exceptional diary management, strong stakeholder coordination skills, and the ability to operate with discretion at senior level. You will act as a trusted partner, ensuring the Director's time is optimised and business operations run efficiently. Key Responsibilities Diary & Priority Management Proactively manage and coordinate a complex Outlook diary. Prioritise meeting requests in line with business objectives and Director's priorities. Track actions arising from meetings and ensure completion ahead of deadlines. Anticipate workload peaks and adjust schedules accordingly. Correspondence & Communication Manage a high-volume email inbox, prioritising and responding appropriately. Draft professional correspondence on behalf of the Director. Meetings & Logistics Coordinate internal and external meetings, including venues, facilities, travel, accommodation, and hospitality arrangements. Manage agendas for leadership meetings and follow up on action points. Organise complex travel itineraries, including visas and expenses. Team & Operational Support Coordinate monthly "All Hands" meetings and cross-functional updates. Support team events, off-sites, and recognition initiatives. Maintain organisational charts and manage access to secure systems (SharePoint, MS Teams, etc.). Provide occasional travel support to the Director's immediate team. Reporting & Business Support Prepare management reports, presentations, and briefing materials. Coordinate inputs from senior leadership for projects and reporting. Track escalations requiring Director-level attention. Support continuous improvement of administrative processes. About You You are a confident, self-motivated professional who thrives in a fast-moving environment. You demonstrate sound judgement, strong prioritisation skills, and the ability to build effective relationships at all levels. Essential Skills & Experience Proven experience as a Personal Assistant or Senior Administrator supporting a senior leader. Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, OneNote, and MS Teams. Experience managing complex diaries and high-volume inboxes. Exceptional organisational and planning skills. Strong written and verbal communication skills. Professional, discreet, and trustworthy when handling confidential information. Ability to multitask, adapt quickly, and work proactively. High attention to detail and strong decision-making capability. Confident working with senior and high-level stakeholders. Desirable Experience supporting global teams. Previous experience working with senior executives or directors. Project management exposure. Strong analytical and reporting skills. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 02, 2026
Contractor
Role: Personal Assistant (to Director) Contract: 12 months FTC Location: Malmesbury, United Kingdom (onsite) Role type: Full-time Working shifts: Monday to Friday Client: Dyson About the Role We are seeking a highly organised, proactive, and professional Personal Assistant to provide comprehensive support to a Director within a fast-paced, dynamic business environment. This is a pivotal role requiring exceptional diary management, strong stakeholder coordination skills, and the ability to operate with discretion at senior level. You will act as a trusted partner, ensuring the Director's time is optimised and business operations run efficiently. Key Responsibilities Diary & Priority Management Proactively manage and coordinate a complex Outlook diary. Prioritise meeting requests in line with business objectives and Director's priorities. Track actions arising from meetings and ensure completion ahead of deadlines. Anticipate workload peaks and adjust schedules accordingly. Correspondence & Communication Manage a high-volume email inbox, prioritising and responding appropriately. Draft professional correspondence on behalf of the Director. Meetings & Logistics Coordinate internal and external meetings, including venues, facilities, travel, accommodation, and hospitality arrangements. Manage agendas for leadership meetings and follow up on action points. Organise complex travel itineraries, including visas and expenses. Team & Operational Support Coordinate monthly "All Hands" meetings and cross-functional updates. Support team events, off-sites, and recognition initiatives. Maintain organisational charts and manage access to secure systems (SharePoint, MS Teams, etc.). Provide occasional travel support to the Director's immediate team. Reporting & Business Support Prepare management reports, presentations, and briefing materials. Coordinate inputs from senior leadership for projects and reporting. Track escalations requiring Director-level attention. Support continuous improvement of administrative processes. About You You are a confident, self-motivated professional who thrives in a fast-moving environment. You demonstrate sound judgement, strong prioritisation skills, and the ability to build effective relationships at all levels. Essential Skills & Experience Proven experience as a Personal Assistant or Senior Administrator supporting a senior leader. Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, OneNote, and MS Teams. Experience managing complex diaries and high-volume inboxes. Exceptional organisational and planning skills. Strong written and verbal communication skills. Professional, discreet, and trustworthy when handling confidential information. Ability to multitask, adapt quickly, and work proactively. High attention to detail and strong decision-making capability. Confident working with senior and high-level stakeholders. Desirable Experience supporting global teams. Previous experience working with senior executives or directors. Project management exposure. Strong analytical and reporting skills. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Administrator Join Our Client as an Administrator! Location : City of London Contract Type: Fixed Term Contract (12 Months) Working Pattern: Full Time - Hybrid, in the office 3 days a week. Salary - 31,000 - 35,000. Are you detail-oriented and passionate about the financial and insurance industries? If so, we have an exciting opportunity for you to join our client as an Administrator! In this role, you'll play a vital part in providing exceptional customer solutions for unique risks, and be part of a dynamic team that thrives on collaboration and innovation. Key Responsibilities : As an Administrator, your tasks will include: Data Accuracy: Checking that all data aligns with policy documentation. Due Diligence: Carrying out thorough customer due diligence checks. Policy Management: Processing new policies, renewals, and endorsements across various databases. Documentation: Filing, scanning, and saving documents to our electronic filing system. System Updates: Recording policies/risks in our internal systems and in Microsoft Excel, adhering to the four-eye principle. Invoice Management: Ensuring premium invoices are accurate and dispatched promptly. Communication: Sending renewal reminders to underwriters and supporting other administrative tasks. Team Collaboration: Actively participating in weekly department team meetings. What You Bring to the Table : To succeed in this role, you should possess: A keen eye for detail and a proactive approach to work. A background or understanding of the financial and insurance industries. Proficiency in Microsoft Office, particularly Excel (a must!). Strong communication and interpersonal skills, enabling you to engage effectively with underwriters and team members across various locations. Excellent command of the English language, both written and verbal. Why Join Them? Growth Opportunities: They value your career development and provide avenues for professional growth. Collaborative Environment: Work in a supportive team that values creativity and initiative. Exciting Challenges: Engage in diverse tasks that keep your workday dynamic and interesting. Contribution to Success: Play a critical role in delivering exceptional service to their clients. How to Apply : Please submit your CV and a brief cover letter detailing your experience and why you would be a great fit for our team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 01, 2026
Full time
Administrator Join Our Client as an Administrator! Location : City of London Contract Type: Fixed Term Contract (12 Months) Working Pattern: Full Time - Hybrid, in the office 3 days a week. Salary - 31,000 - 35,000. Are you detail-oriented and passionate about the financial and insurance industries? If so, we have an exciting opportunity for you to join our client as an Administrator! In this role, you'll play a vital part in providing exceptional customer solutions for unique risks, and be part of a dynamic team that thrives on collaboration and innovation. Key Responsibilities : As an Administrator, your tasks will include: Data Accuracy: Checking that all data aligns with policy documentation. Due Diligence: Carrying out thorough customer due diligence checks. Policy Management: Processing new policies, renewals, and endorsements across various databases. Documentation: Filing, scanning, and saving documents to our electronic filing system. System Updates: Recording policies/risks in our internal systems and in Microsoft Excel, adhering to the four-eye principle. Invoice Management: Ensuring premium invoices are accurate and dispatched promptly. Communication: Sending renewal reminders to underwriters and supporting other administrative tasks. Team Collaboration: Actively participating in weekly department team meetings. What You Bring to the Table : To succeed in this role, you should possess: A keen eye for detail and a proactive approach to work. A background or understanding of the financial and insurance industries. Proficiency in Microsoft Office, particularly Excel (a must!). Strong communication and interpersonal skills, enabling you to engage effectively with underwriters and team members across various locations. Excellent command of the English language, both written and verbal. Why Join Them? Growth Opportunities: They value your career development and provide avenues for professional growth. Collaborative Environment: Work in a supportive team that values creativity and initiative. Exciting Challenges: Engage in diverse tasks that keep your workday dynamic and interesting. Contribution to Success: Play a critical role in delivering exceptional service to their clients. How to Apply : Please submit your CV and a brief cover letter detailing your experience and why you would be a great fit for our team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you an experienced receptionist or administrative professional looking for an exciting new opportunity? Our client, an engineering company based in Oldham, North West, is seeking a proactive and organised Office Administrator to join their team for a 12-month fixed-term contract, covering maternity leave. This role offers a fantastic chance to be part of a busy, professional environment, supporting a friendly and forward-thinking company. You'll be working closely with the HR and Finance Manager, ensuring that daily administrative functions run smoothly and efficiently. THE JOB Assist with the management of office facilities and grounds to ensure a well-maintained working environment Help the Finance Manager with administration of the IT mailbox, ensuring correspondence is handled promptly Coordinate staff appraisals, reviews, and vocational training sessions Manage staff holiday requests and oversee administrative timesheets reconciliation Order and manage office supplies to support smooth daily operations Book travel arrangements, hotels, seminars, and organise corporate events as needed Cover reception duties, greeting visitors, answering calls, and managing correspondence Support the team with various ad hoc administrative tasks as directed by the Line Manager THE PERSON Previous experience in an office support or administration environment Strong IT skills with proficiency in Microsoft Office applications (Excel, Word, Planner, Outlook) GCSE English and Mathematics grade C or above; A Levels and further administration qualifications are desirable. Excellent verbal and written communication skills with a friendly and professional demeanour Outstanding people skills, able to interact effectively with colleagues and visitors alike Flexible, eager to learn, and capable of adopting a positive attitude in a busy environment Exceptional discretion, maintaining high levels of confidentiality at all times Calm, level-headed approach with the ability to prioritise tasks independently Self-motivated, with a knack for motivating others and fostering a positive team culture THE BENEFITS A great working environment that encourages collaboration and professional development Onsite secure parking 20 days holiday + the bank holidays (increases with length of service to 25) Company pension Employee Assistance Programme Life Insurance Scheme Annual bonus Free on-site gym Private medical insurance after 3 years service If you are highly organised, proactive, and ready to take on this exciting new role, we would love to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Apr 01, 2026
Full time
Are you an experienced receptionist or administrative professional looking for an exciting new opportunity? Our client, an engineering company based in Oldham, North West, is seeking a proactive and organised Office Administrator to join their team for a 12-month fixed-term contract, covering maternity leave. This role offers a fantastic chance to be part of a busy, professional environment, supporting a friendly and forward-thinking company. You'll be working closely with the HR and Finance Manager, ensuring that daily administrative functions run smoothly and efficiently. THE JOB Assist with the management of office facilities and grounds to ensure a well-maintained working environment Help the Finance Manager with administration of the IT mailbox, ensuring correspondence is handled promptly Coordinate staff appraisals, reviews, and vocational training sessions Manage staff holiday requests and oversee administrative timesheets reconciliation Order and manage office supplies to support smooth daily operations Book travel arrangements, hotels, seminars, and organise corporate events as needed Cover reception duties, greeting visitors, answering calls, and managing correspondence Support the team with various ad hoc administrative tasks as directed by the Line Manager THE PERSON Previous experience in an office support or administration environment Strong IT skills with proficiency in Microsoft Office applications (Excel, Word, Planner, Outlook) GCSE English and Mathematics grade C or above; A Levels and further administration qualifications are desirable. Excellent verbal and written communication skills with a friendly and professional demeanour Outstanding people skills, able to interact effectively with colleagues and visitors alike Flexible, eager to learn, and capable of adopting a positive attitude in a busy environment Exceptional discretion, maintaining high levels of confidentiality at all times Calm, level-headed approach with the ability to prioritise tasks independently Self-motivated, with a knack for motivating others and fostering a positive team culture THE BENEFITS A great working environment that encourages collaboration and professional development Onsite secure parking 20 days holiday + the bank holidays (increases with length of service to 25) Company pension Employee Assistance Programme Life Insurance Scheme Annual bonus Free on-site gym Private medical insurance after 3 years service If you are highly organised, proactive, and ready to take on this exciting new role, we would love to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Sewell Wallis is partnering with a well-established global organisation in West Yorkshire, central Leeds, to recruit an experienced HR Administrator on a 12-month FTC. This is a key position within the business, where the HR Administrator will ensure HR processes run smoothly, data is accurate and compliant, and employees receive timely and professional support. What will you be doing? Ensuring HR records and systems are accurate and maintained in line with data protection requirements; processing employee data, contracts and documentation. Support HR processes including contract tracking, references and absence management, ensuring all activities align with policies and procedures. Responding to HR queries with professionalism and clarity and produce high-quality written communications, including letters and emails. Managing a high volume of tasks with competing deadlines, prioritising effectively in a fast-paced, changing environment. Building strong relationships across the business while contributing to the continuous improvement of HR operations. What skills are we looking for? Previous administrative experience Strong attention to detail Excellent organisational skills. Proficient in the use of Microsoft Office, particularly Excel, with an interest in HR systems and data. Excellent communication skills, a proactive approach and the ability to work both independently and as part of a team are essential. What's on offer? 26,265 per annum A modern office environment with convenient transport links. Hybrid working options. Clear opportunities for career progression. To apply, please submit your CV or contact Emma Johnsen for further information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Mar 31, 2026
Contractor
Sewell Wallis is partnering with a well-established global organisation in West Yorkshire, central Leeds, to recruit an experienced HR Administrator on a 12-month FTC. This is a key position within the business, where the HR Administrator will ensure HR processes run smoothly, data is accurate and compliant, and employees receive timely and professional support. What will you be doing? Ensuring HR records and systems are accurate and maintained in line with data protection requirements; processing employee data, contracts and documentation. Support HR processes including contract tracking, references and absence management, ensuring all activities align with policies and procedures. Responding to HR queries with professionalism and clarity and produce high-quality written communications, including letters and emails. Managing a high volume of tasks with competing deadlines, prioritising effectively in a fast-paced, changing environment. Building strong relationships across the business while contributing to the continuous improvement of HR operations. What skills are we looking for? Previous administrative experience Strong attention to detail Excellent organisational skills. Proficient in the use of Microsoft Office, particularly Excel, with an interest in HR systems and data. Excellent communication skills, a proactive approach and the ability to work both independently and as part of a team are essential. What's on offer? 26,265 per annum A modern office environment with convenient transport links. Hybrid working options. Clear opportunities for career progression. To apply, please submit your CV or contact Emma Johnsen for further information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
A great new opportunity to join a growing business with great employee culture 12 Month Fixed Term Contract A busy and varied role well suited to someone with a proactive and flexible approach to work who has a good telephone manner and is keen to interact with clients and suppliers and support all departments with a variety of administration tasks. The role supports the smooth running of daily business operations through accurate record-keeping, supplier coordination, training compliance monitoring, and effective communication with internal and external stakeholders. Benefits and Package: 15mins from the train station via a free shuttle or local bus service Modern offices with free parking 26 Days Annual Leave + Bank Holidays Contributory Pension Private Healthcare Operations Administrator Responsibilities: Provide essential support across Operations, HR, Finance, Purchasing, Health & Safety, and front-of-house services Raise and process purchase orders Chase unconfirmed or overdue orders and supporting month-end supplier monitoring Maintain and update training records and upload documentation to internal systems Maintain compliance and H&S documentation (induction records, incident logs, DSE forms) Answering phones, greeting visitors, office supplies, and shipping paperwork Operations Administrator Experience and Attributes: Good organisational skills, proactive, and comfortable managing multiple tasks simultaneously in a busy environment Previous admin experience desirable but consideration will be given to well educated candidates with Good written and verbal communication skills. Confident using Microsoft 365 (Outlook, Excel, Word, Teams). Previous experience of customer facing duties desirable. Strong attention to detail and accuracy across all administrative tasks Reliable and self-motivated with a strong sense of ownership Available for a 12 month Fixed Term Contract Must be a car or bike driver or to be able to get to a business park on the edge of Guildford Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion.
Mar 31, 2026
Full time
A great new opportunity to join a growing business with great employee culture 12 Month Fixed Term Contract A busy and varied role well suited to someone with a proactive and flexible approach to work who has a good telephone manner and is keen to interact with clients and suppliers and support all departments with a variety of administration tasks. The role supports the smooth running of daily business operations through accurate record-keeping, supplier coordination, training compliance monitoring, and effective communication with internal and external stakeholders. Benefits and Package: 15mins from the train station via a free shuttle or local bus service Modern offices with free parking 26 Days Annual Leave + Bank Holidays Contributory Pension Private Healthcare Operations Administrator Responsibilities: Provide essential support across Operations, HR, Finance, Purchasing, Health & Safety, and front-of-house services Raise and process purchase orders Chase unconfirmed or overdue orders and supporting month-end supplier monitoring Maintain and update training records and upload documentation to internal systems Maintain compliance and H&S documentation (induction records, incident logs, DSE forms) Answering phones, greeting visitors, office supplies, and shipping paperwork Operations Administrator Experience and Attributes: Good organisational skills, proactive, and comfortable managing multiple tasks simultaneously in a busy environment Previous admin experience desirable but consideration will be given to well educated candidates with Good written and verbal communication skills. Confident using Microsoft 365 (Outlook, Excel, Word, Teams). Previous experience of customer facing duties desirable. Strong attention to detail and accuracy across all administrative tasks Reliable and self-motivated with a strong sense of ownership Available for a 12 month Fixed Term Contract Must be a car or bike driver or to be able to get to a business park on the edge of Guildford Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion.
Sales Support Administrator Full time Monday - Friday 8:45am - 5:15pm 12 Month Maternity Cover (potential to go perm) Crawley - Hybrid Working (4 Days in the Office, 1 from Home) Up to 28,000 + Fantastic Benefits Are you an enthusiastic, customer-focused administrator who loves being at the heart of a fast-paced, supportive team? If so, this could be the opportunity you've been waiting for! We're working with a market-leading business based in stunning, modern offices in Crawley, and they're on the lookout for a proactive Sales Support Administrator to join their friendly and collaborative team to cover a 12-month maternity leave, with the potential to go permanent at the end. If you're looking for a role where no two days are the same, and where your contribution really makes a difference - keep reading! What you'll be doing: You'll play a key role in supporting the sales team and ensuring customers receive top-notch service. Your day-to-day will include: Handling inbound customer calls and emails Processing and managing customer orders on the internal system Taking care of account administration, raising credits, arranging same-day deliveries, and managing courier information Investigating and resolving delivery issues quickly and efficiently Coordinating freight and shipping arrangements with precision and care What you'll bring: You'll have a positive, "can-do" attitude Excellent communication skills A keen eye for detail Previous experience in sales order processing or similar would be beneficial You'll enjoy working in a team and building strong relationships with customers and colleagues alike What's in it for you? Competitive salary up to 28,000 (depending on experience) Hybrid working: 4 days in the office, 1 day from home 28 days holiday (including bank holidays) - increasing with service Your birthday off - because you deserve it! Annual company bonus scheme Free onsite parking Private healthcare If you're ready to take the next step in your career and be part of a growing business that truly values its people - we want to hear from you! Apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Oct 07, 2025
Contractor
Sales Support Administrator Full time Monday - Friday 8:45am - 5:15pm 12 Month Maternity Cover (potential to go perm) Crawley - Hybrid Working (4 Days in the Office, 1 from Home) Up to 28,000 + Fantastic Benefits Are you an enthusiastic, customer-focused administrator who loves being at the heart of a fast-paced, supportive team? If so, this could be the opportunity you've been waiting for! We're working with a market-leading business based in stunning, modern offices in Crawley, and they're on the lookout for a proactive Sales Support Administrator to join their friendly and collaborative team to cover a 12-month maternity leave, with the potential to go permanent at the end. If you're looking for a role where no two days are the same, and where your contribution really makes a difference - keep reading! What you'll be doing: You'll play a key role in supporting the sales team and ensuring customers receive top-notch service. Your day-to-day will include: Handling inbound customer calls and emails Processing and managing customer orders on the internal system Taking care of account administration, raising credits, arranging same-day deliveries, and managing courier information Investigating and resolving delivery issues quickly and efficiently Coordinating freight and shipping arrangements with precision and care What you'll bring: You'll have a positive, "can-do" attitude Excellent communication skills A keen eye for detail Previous experience in sales order processing or similar would be beneficial You'll enjoy working in a team and building strong relationships with customers and colleagues alike What's in it for you? Competitive salary up to 28,000 (depending on experience) Hybrid working: 4 days in the office, 1 day from home 28 days holiday (including bank holidays) - increasing with service Your birthday off - because you deserve it! Annual company bonus scheme Free onsite parking Private healthcare If you're ready to take the next step in your career and be part of a growing business that truly values its people - we want to hear from you! Apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 06, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 02, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
At Cygnet Health Care you'll have the chance to make a real impact on patients and their families. You'll be exposed to all kinds of new challenges and responsibilities, to ensure you continue learning and developing as you go. As part of an organisation with an outstanding reputation for innovation in the sector, you'll benefit from a vibrant culture tailored to help you thrive, whatever your level or career goals. Make a bigger difference to your career and to patient care with us. The Learning and Development team are looking for an Administrator to join them. This role will assist in the administration of internal and external training resources, support the maintenance of the learning and development database and produce appropriate data for the department. This role is based in our Birmingham HR office, and is a hybrid role. The ability to work from home and as well as in the office is essential. Please note this is a 12 month FTC covering Maternity leave with an ideal start date commencing November 2025 . In this role you'll: Accurately record instances of internal and external learning and development across all areas of the business. Accurately maintain all aspects of the learning and development programme 'Achieve' including input of records and producing appropriate reports. Provide support for the Director of Learning and Development and Training Managers across the business. Record training inputs in line with areas in terms of compliance with legislative and contractual standards. Liaise with internal and external trainers / companies to organise and plan the delivery of courses. Process purchase orders and invoices relating to learning and development and pass to the appropriate person for authorisation within given timescales Circulate regular information to all areas of the business to ensure that both branches and individuals are informed of what training is available. Work with the Director of Learning and Development and Training Managers to promote a cohesive learning and development culture within the company. Work on ad hoc projects as directed by the Director of Learning and Development The opportunity to undertake a Level 3 Business Administration Apprenticeship We are looking for people who have: Excellent administrative and inter-personal skills Excellent keyboard skills especially spreadsheets and databases General knowledge of training and development ideally within the health or social care sectors Team player with sense of humour Flexible approach to work Able to work unsupervised where necessary In return we'll offer you: Employee Discount Scheme NHS discounts Blue light card Access to employee assistance schemes Company pension scheme Regular coaching, support and training Opportunity to undertake further learning with our excellent apprenticeship scheme Ready to make a positive change? Please click on the 'apply now' link below.
Oct 01, 2025
Full time
At Cygnet Health Care you'll have the chance to make a real impact on patients and their families. You'll be exposed to all kinds of new challenges and responsibilities, to ensure you continue learning and developing as you go. As part of an organisation with an outstanding reputation for innovation in the sector, you'll benefit from a vibrant culture tailored to help you thrive, whatever your level or career goals. Make a bigger difference to your career and to patient care with us. The Learning and Development team are looking for an Administrator to join them. This role will assist in the administration of internal and external training resources, support the maintenance of the learning and development database and produce appropriate data for the department. This role is based in our Birmingham HR office, and is a hybrid role. The ability to work from home and as well as in the office is essential. Please note this is a 12 month FTC covering Maternity leave with an ideal start date commencing November 2025 . In this role you'll: Accurately record instances of internal and external learning and development across all areas of the business. Accurately maintain all aspects of the learning and development programme 'Achieve' including input of records and producing appropriate reports. Provide support for the Director of Learning and Development and Training Managers across the business. Record training inputs in line with areas in terms of compliance with legislative and contractual standards. Liaise with internal and external trainers / companies to organise and plan the delivery of courses. Process purchase orders and invoices relating to learning and development and pass to the appropriate person for authorisation within given timescales Circulate regular information to all areas of the business to ensure that both branches and individuals are informed of what training is available. Work with the Director of Learning and Development and Training Managers to promote a cohesive learning and development culture within the company. Work on ad hoc projects as directed by the Director of Learning and Development The opportunity to undertake a Level 3 Business Administration Apprenticeship We are looking for people who have: Excellent administrative and inter-personal skills Excellent keyboard skills especially spreadsheets and databases General knowledge of training and development ideally within the health or social care sectors Team player with sense of humour Flexible approach to work Able to work unsupervised where necessary In return we'll offer you: Employee Discount Scheme NHS discounts Blue light card Access to employee assistance schemes Company pension scheme Regular coaching, support and training Opportunity to undertake further learning with our excellent apprenticeship scheme Ready to make a positive change? Please click on the 'apply now' link below.
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 01, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
