As our new Volunteer Coordinator, you will play a pivotal role in ensuring the smooth day-to-day management of volunteer programme by working across all arboretum teams to coordinate our volunteer activities to ensure they meet business needs and provide the highest quality experience for our volunteers. You will oversee the work of our volunteer administration team to ensure we manage volunteer data and core processes (e.g. training, communications, recruitment) effectively and in line with relevant legislation / best practice. You will be an excellent organiser / facilitator, with exemplary communication and administration skills. You'll thrive on forging strong relationships and have the empathy to tackle difficult and sensitive issues respectfully. The role sits within the Learning and Participation team, which is responsible for the development and delivery of public engagement programmes, including formal education, interpretation, family events and community activities. The Volunteer Coordinator will have responsibility for coordinating all aspects of day-to-day volunteering at Westonbirt: supervising our volunteer administration officers to ensure we deliver core processes in a timely fashion and in compliance with pertinent legislation/policy overseeing the volunteer CRM system (and its development) to ensure its effective use and that volunteer records are accurate, up-to-date and are stored in compliance with GDPR providing staff supervising volunteers with advice on volunteer issues including volunteer welfare, health and safety, equality and diversity and helping to ensure appropriate volunteer behaviour and support conflict resolution supporting ongoing volunteer recruitment, induction and training promoting respectful and timely dialogue between staff and volunteers Seek feedback from volunteers to help develop our ideas liaising with national colleagues and championing volunteering Champion volunteering across Westonbirt and beyond through appropriate media The role will also play a supporting role in identifying new opportunities to develop our future activities by working with national colleagues and local staff to review/update policies benchmarking against volunteer best practice providing research / data to support strategic decision making Proactively developing a network of volunteer partnerships Any other tasks, reasonably requested by your line manager Typically work will be office based (though not always). Although there will be some opportunities for home working, the nature of the role will require working at Westonbirt at least 3-4 days / week. This role is on a seven-day contract and flexibility will be required to enable the post holder to support volunteer activities at other times, including weekends, public and privilege holidays and evenings. Proud member of the Disability Confident employer scheme
May 02, 2026
Full time
As our new Volunteer Coordinator, you will play a pivotal role in ensuring the smooth day-to-day management of volunteer programme by working across all arboretum teams to coordinate our volunteer activities to ensure they meet business needs and provide the highest quality experience for our volunteers. You will oversee the work of our volunteer administration team to ensure we manage volunteer data and core processes (e.g. training, communications, recruitment) effectively and in line with relevant legislation / best practice. You will be an excellent organiser / facilitator, with exemplary communication and administration skills. You'll thrive on forging strong relationships and have the empathy to tackle difficult and sensitive issues respectfully. The role sits within the Learning and Participation team, which is responsible for the development and delivery of public engagement programmes, including formal education, interpretation, family events and community activities. The Volunteer Coordinator will have responsibility for coordinating all aspects of day-to-day volunteering at Westonbirt: supervising our volunteer administration officers to ensure we deliver core processes in a timely fashion and in compliance with pertinent legislation/policy overseeing the volunteer CRM system (and its development) to ensure its effective use and that volunteer records are accurate, up-to-date and are stored in compliance with GDPR providing staff supervising volunteers with advice on volunteer issues including volunteer welfare, health and safety, equality and diversity and helping to ensure appropriate volunteer behaviour and support conflict resolution supporting ongoing volunteer recruitment, induction and training promoting respectful and timely dialogue between staff and volunteers Seek feedback from volunteers to help develop our ideas liaising with national colleagues and championing volunteering Champion volunteering across Westonbirt and beyond through appropriate media The role will also play a supporting role in identifying new opportunities to develop our future activities by working with national colleagues and local staff to review/update policies benchmarking against volunteer best practice providing research / data to support strategic decision making Proactively developing a network of volunteer partnerships Any other tasks, reasonably requested by your line manager Typically work will be office based (though not always). Although there will be some opportunities for home working, the nature of the role will require working at Westonbirt at least 3-4 days / week. This role is on a seven-day contract and flexibility will be required to enable the post holder to support volunteer activities at other times, including weekends, public and privilege holidays and evenings. Proud member of the Disability Confident employer scheme
The Company We are working to find a Lead Fabricator with a highly successful and growing construction and manufacturing specialist based in Winkleigh, Devon . The business designs, fabricates and installs complex stainless steel structures and components for large-scale food manufacturing plants across the region. With a brand-new manufacturing hub under development and a strong pipeline of secured work and recent contract wins, the business is now expanding its fabrication team and looking to appoint an experienced Lead Fabricator . This is an excellent opportunity to join a forward-thinking company with strong values, high standards and long-term job security. The Role Reporting directly to the Managing Director , the Lead Fabricator will take on a hands-on leadership role within the workshop, combining high-quality fabrication work with the supervision and coordination of others. You ll play a key role in delivering complex stainless steel products to exacting standards, while supporting apprentices, operatives and subcontract labour as required. Key Responsibilities Interpreting blueprints, technical drawings and work orders Cutting, shaping and forming stainless steel using shears, lasers, presses and other machinery Assembling steel components through MIG and TIG welding, bolting and fabrication methods Inspecting and measuring materials and finished products to ensure compliance with quality, safety and design specifications Planning, coordinating and supervising the work of apprentices, engineering labourers, operatives and subcontractors Allocating time and resources to projects to support accurate cost reporting Repairing or replacing defective components where required Maintaining tools, equipment and a clean, safe workshop environment Working closely with designers, project managers and colleagues to meet programme deadlines Leading by example and upholding company values, standards and behaviours at all times About You We are looking for a skilled and reliable Lead Fabricator with a strong background in manufacturing and stainless steel fabrication , ideally within food production or similar regulated environments. You will bring: Proven experience as a fabricator within a manufacturing environment Strong MIG and TIG welding capability (essential) Experience working with stainless steel (essential) The ability to read and interpret technical drawings confidently A hands-on, positive and professional attitude Pride in quality workmanship and attention to detail A commitment to safe working practices Food production or hygienic manufacturing experience (desirable) Desirable Certifications IPAF Forklift licence Telehandler licence Hours & Package £25 per hour Weekday and weekend overtime available Pension scheme Annual bonus of up to one month s pay 22 days annual leave Long-term, secure workload within a growing business Sounds interesting? Please hit APPLY to hear more
May 02, 2026
Full time
The Company We are working to find a Lead Fabricator with a highly successful and growing construction and manufacturing specialist based in Winkleigh, Devon . The business designs, fabricates and installs complex stainless steel structures and components for large-scale food manufacturing plants across the region. With a brand-new manufacturing hub under development and a strong pipeline of secured work and recent contract wins, the business is now expanding its fabrication team and looking to appoint an experienced Lead Fabricator . This is an excellent opportunity to join a forward-thinking company with strong values, high standards and long-term job security. The Role Reporting directly to the Managing Director , the Lead Fabricator will take on a hands-on leadership role within the workshop, combining high-quality fabrication work with the supervision and coordination of others. You ll play a key role in delivering complex stainless steel products to exacting standards, while supporting apprentices, operatives and subcontract labour as required. Key Responsibilities Interpreting blueprints, technical drawings and work orders Cutting, shaping and forming stainless steel using shears, lasers, presses and other machinery Assembling steel components through MIG and TIG welding, bolting and fabrication methods Inspecting and measuring materials and finished products to ensure compliance with quality, safety and design specifications Planning, coordinating and supervising the work of apprentices, engineering labourers, operatives and subcontractors Allocating time and resources to projects to support accurate cost reporting Repairing or replacing defective components where required Maintaining tools, equipment and a clean, safe workshop environment Working closely with designers, project managers and colleagues to meet programme deadlines Leading by example and upholding company values, standards and behaviours at all times About You We are looking for a skilled and reliable Lead Fabricator with a strong background in manufacturing and stainless steel fabrication , ideally within food production or similar regulated environments. You will bring: Proven experience as a fabricator within a manufacturing environment Strong MIG and TIG welding capability (essential) Experience working with stainless steel (essential) The ability to read and interpret technical drawings confidently A hands-on, positive and professional attitude Pride in quality workmanship and attention to detail A commitment to safe working practices Food production or hygienic manufacturing experience (desirable) Desirable Certifications IPAF Forklift licence Telehandler licence Hours & Package £25 per hour Weekday and weekend overtime available Pension scheme Annual bonus of up to one month s pay 22 days annual leave Long-term, secure workload within a growing business Sounds interesting? Please hit APPLY to hear more
Job Title: Systems Group Lead Location: Rochester Salary: Up to £70,000 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: We are looking for experienced and dynamic Systems or Software Team Leaders to step up and provide coordination and strategy for execution of the Systems/Software engineering in the Airborne Controls Product Realisation Group (PRG) of the Rochester business. These roles will provide support to the functional department and projects by understanding the work package scope, scheduling, resources and strategy for development across the Systems and Software domains. Core duties: You will have understanding of the top level packages of work, size and time phasing across the teams within the PRG, how these contribute to critical path and/or milestones You will have understanding of the team sizes and skillset required as well as any major dependencies or facilities required across the PRG You will contribute to strategic project meetings and facilitate implementation of initiatives You will give regular status and recommendations on the resourcing requirements to the project and the Functional Manager You will support the projects by creating new estimates for bids and maintaining the schedule and budget for on-going projects You will support the team members with their career development in conjunction with the Functional Manager Essential Skills: You will have proven experience leading a Systems or Software team in relevant product markets and/or domains, such as control systems, real time displays or other safety related systems You will have proven experience in managing projects to tight schedules and budgets You will have proven experience in requirements management , design analyses , modelling and simulation, writing and reviewing code and using tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink You will have a degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Physics or Mathematics) The Systems Engineering Team: The team supports the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 02, 2026
Full time
Job Title: Systems Group Lead Location: Rochester Salary: Up to £70,000 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: We are looking for experienced and dynamic Systems or Software Team Leaders to step up and provide coordination and strategy for execution of the Systems/Software engineering in the Airborne Controls Product Realisation Group (PRG) of the Rochester business. These roles will provide support to the functional department and projects by understanding the work package scope, scheduling, resources and strategy for development across the Systems and Software domains. Core duties: You will have understanding of the top level packages of work, size and time phasing across the teams within the PRG, how these contribute to critical path and/or milestones You will have understanding of the team sizes and skillset required as well as any major dependencies or facilities required across the PRG You will contribute to strategic project meetings and facilitate implementation of initiatives You will give regular status and recommendations on the resourcing requirements to the project and the Functional Manager You will support the projects by creating new estimates for bids and maintaining the schedule and budget for on-going projects You will support the team members with their career development in conjunction with the Functional Manager Essential Skills: You will have proven experience leading a Systems or Software team in relevant product markets and/or domains, such as control systems, real time displays or other safety related systems You will have proven experience in managing projects to tight schedules and budgets You will have proven experience in requirements management , design analyses , modelling and simulation, writing and reviewing code and using tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink You will have a degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Physics or Mathematics) The Systems Engineering Team: The team supports the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Our Regional Van Drivers are an integral part of our shop network. In this role, you'll be driving one of our Mind branded vehicles across a given area, representing the charity as you go about your day-to-day collections. You'll support the rotation of stock between our shops, ensuring great availability in all our locations and helping our shops to increase their sales. The money raised from our shop sales helps to support people in your local community through national campaigning, providing information and support through our helplines, website and publications and also through our local Minds. So, you'll be playing a hugely important role in the fight for mental health, by working with us to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect. There will be times when you'll assist the wider region and the Regional Manager with exciting business development opportunities. This might include shop openings, refits and refurbishments, all while upholding our values and behaviours, which are at the core of all we do. We're looking for someone who: is a great team player has the ability to plan and prioritise their workload has a strong customer focus Because of our insurer requirements, you'll need to hold a full UK driving licence for a minimum of 2 years, have no more than 6 penalty points on your licence and be a minimum of 25 years old. It's also important to note that this role will involve a lot of manual handling and heavy lifting. We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect. Will you join us? About our benefits As Regional Van Driver, you'll receive the fantastic benefits below: Competitive hourly pay, which is in line with the Real Living Wage 25 days' paid holiday per year (pro-rata for part-time employees) Development workshops & courses, to help build your career Comprehensive, personalised induction programmes, tailored to your role when you join us A huge variety of additional qualifications & development programmes for anyone looking to grow their skills A strong commitment to work-life balance Family friendly policies & enhanced pay A competitive pension scheme & life assurance, available to all our employees 25% staff discount in all Mind shops Access to exclusive discounts at over 160 retailers through our employee savings app Employee Assistance Programme Cycle to Work Scheme Interest free season ticket loan About Mind Retail Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around 21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us. Equality, Diversity and Inclusion We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work. Safer Recruitment at Mind Retail We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake a basic or enhanced DBS check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator. Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background. More details For more information and a full person specification, please click on the Job Description button below. Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore, we encourage an early application.
May 02, 2026
Full time
Our Regional Van Drivers are an integral part of our shop network. In this role, you'll be driving one of our Mind branded vehicles across a given area, representing the charity as you go about your day-to-day collections. You'll support the rotation of stock between our shops, ensuring great availability in all our locations and helping our shops to increase their sales. The money raised from our shop sales helps to support people in your local community through national campaigning, providing information and support through our helplines, website and publications and also through our local Minds. So, you'll be playing a hugely important role in the fight for mental health, by working with us to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect. There will be times when you'll assist the wider region and the Regional Manager with exciting business development opportunities. This might include shop openings, refits and refurbishments, all while upholding our values and behaviours, which are at the core of all we do. We're looking for someone who: is a great team player has the ability to plan and prioritise their workload has a strong customer focus Because of our insurer requirements, you'll need to hold a full UK driving licence for a minimum of 2 years, have no more than 6 penalty points on your licence and be a minimum of 25 years old. It's also important to note that this role will involve a lot of manual handling and heavy lifting. We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect. Will you join us? About our benefits As Regional Van Driver, you'll receive the fantastic benefits below: Competitive hourly pay, which is in line with the Real Living Wage 25 days' paid holiday per year (pro-rata for part-time employees) Development workshops & courses, to help build your career Comprehensive, personalised induction programmes, tailored to your role when you join us A huge variety of additional qualifications & development programmes for anyone looking to grow their skills A strong commitment to work-life balance Family friendly policies & enhanced pay A competitive pension scheme & life assurance, available to all our employees 25% staff discount in all Mind shops Access to exclusive discounts at over 160 retailers through our employee savings app Employee Assistance Programme Cycle to Work Scheme Interest free season ticket loan About Mind Retail Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around 21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us. Equality, Diversity and Inclusion We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work. Safer Recruitment at Mind Retail We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake a basic or enhanced DBS check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator. Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background. More details For more information and a full person specification, please click on the Job Description button below. Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore, we encourage an early application.
Job Title: Junior People Partner Reporting to: Regional People Partner Location: Regional Role Purpose As a Junior People Partner, you will play a vital role in supporting our Regional People Partner and Area Managers across the region. You will use people data and insights to drive informed decision-making, contribute to strategic initiatives, and ensure consistent and high-quality people practices across the organisation. This role is ideal for someone passionate about people, data, and continuous improvement within a growing business. Key Responsibilities - Effective Use of People Data - Analyse and interpret people data related to: Starters and leavers, Exit surveys, Sickness absence trends, MyView data and Acquisition surveys - Support in identifying trends and areas for improvement across the employee lifecycle. - Partner with Area Managers to deliver actionable people insights in areas such as: Operational efficiency, NOC (Nursery of concern) and Colleague engagement and retention - Provide regular reporting to inform regional strategy and decision-making. - Take the lead in managing complex employee relations cases that pose potential risk to the business, including those involving: Protected characteristics, Safeguarding concerns and Criminal matters - Ensure all cases are handled in line with company policy and employment law. - Coach and support Area Managers in: conducting high-quality performance conversations and developing and implementing effective Performance Improvement Plans (PIPs) - Review and provide feedback on PIP documentation to ensure consistency and quality - Signpost relevant training and development opportunities - Monitor and support both informal support plans and formal PIPs - Act as a point of contact for newly acquired settings joining the Kids Planet group - Contribute to induction and onboarding processes - Support initial data capture and onboarding via Dayforce - Work with the People Partner to identify non-standard roles and contract anomalies and align terms where possible to standard Kids Planet policies - Support with TUPE processes and redundancy consultations Key Skills & Experience - Previous HR or People Team experience, preferably in a multi-site environment - Strong understanding of employee relations and UK employment law - Confident using people data to drive insights and decisions - Ability to build strong relationships and coach managers - Comfortable working in a fast-paced, dynamic environment - Proficient in HR systems and data reporting - CIPD Level 5 or willing to work towards Person specification - Resilient and solution-focused - Proactive and self-motivated - Committed to continuous improvement - Collaborative team player with a flexible approach - Excellent problem solving skills - Ability to work independently - Attention to detail - Ability to communicate effectively - Proactive reliable and flexible - Willing and able to travel across the region with occasional overnight stays - Full UK driving licence and access to a vehicle
May 02, 2026
Full time
Job Title: Junior People Partner Reporting to: Regional People Partner Location: Regional Role Purpose As a Junior People Partner, you will play a vital role in supporting our Regional People Partner and Area Managers across the region. You will use people data and insights to drive informed decision-making, contribute to strategic initiatives, and ensure consistent and high-quality people practices across the organisation. This role is ideal for someone passionate about people, data, and continuous improvement within a growing business. Key Responsibilities - Effective Use of People Data - Analyse and interpret people data related to: Starters and leavers, Exit surveys, Sickness absence trends, MyView data and Acquisition surveys - Support in identifying trends and areas for improvement across the employee lifecycle. - Partner with Area Managers to deliver actionable people insights in areas such as: Operational efficiency, NOC (Nursery of concern) and Colleague engagement and retention - Provide regular reporting to inform regional strategy and decision-making. - Take the lead in managing complex employee relations cases that pose potential risk to the business, including those involving: Protected characteristics, Safeguarding concerns and Criminal matters - Ensure all cases are handled in line with company policy and employment law. - Coach and support Area Managers in: conducting high-quality performance conversations and developing and implementing effective Performance Improvement Plans (PIPs) - Review and provide feedback on PIP documentation to ensure consistency and quality - Signpost relevant training and development opportunities - Monitor and support both informal support plans and formal PIPs - Act as a point of contact for newly acquired settings joining the Kids Planet group - Contribute to induction and onboarding processes - Support initial data capture and onboarding via Dayforce - Work with the People Partner to identify non-standard roles and contract anomalies and align terms where possible to standard Kids Planet policies - Support with TUPE processes and redundancy consultations Key Skills & Experience - Previous HR or People Team experience, preferably in a multi-site environment - Strong understanding of employee relations and UK employment law - Confident using people data to drive insights and decisions - Ability to build strong relationships and coach managers - Comfortable working in a fast-paced, dynamic environment - Proficient in HR systems and data reporting - CIPD Level 5 or willing to work towards Person specification - Resilient and solution-focused - Proactive and self-motivated - Committed to continuous improvement - Collaborative team player with a flexible approach - Excellent problem solving skills - Ability to work independently - Attention to detail - Ability to communicate effectively - Proactive reliable and flexible - Willing and able to travel across the region with occasional overnight stays - Full UK driving licence and access to a vehicle
CHIEF ENGINEER Backshift Monday to Friday Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. Why join us? Since 1869 we've worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium and award-winning new Bloomberg building. As we celebrate our 155th anniversary, we're looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. The Chief Engineer role: This is a backshift role, working late afternoon into the evening on a Monday to Friday, on a weekly basis. Reporting to the Project Manager you will be a strong leader who can manage a team of engineers, works staff and subcontractors to deliver the project to the highest possible standard of safety and performance. You'll ensure the works are technically compliant with the contract documents and construction issue, specifications and drawings. You'll monitor the programme and asses potential areas of risk and opportunity on a daily basis covering the design, procurement and construction activities Temporary Works proposals development and implementation Develop and maintain excellent relationships with the client team Your profile: Strong Leadership skills Collaborative nature with good team working skills Experience delivering multi-million pound nuclear projects or projects in similarly regulated environments. Reinforced concrete construction experience Good knowledge of building products, construction details and relevant rules, regulations and quality standards Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Please note that this is a backshift role, working late afternoon into the evening, Monday to Friday.
May 02, 2026
Full time
CHIEF ENGINEER Backshift Monday to Friday Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. Why join us? Since 1869 we've worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium and award-winning new Bloomberg building. As we celebrate our 155th anniversary, we're looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. The Chief Engineer role: This is a backshift role, working late afternoon into the evening on a Monday to Friday, on a weekly basis. Reporting to the Project Manager you will be a strong leader who can manage a team of engineers, works staff and subcontractors to deliver the project to the highest possible standard of safety and performance. You'll ensure the works are technically compliant with the contract documents and construction issue, specifications and drawings. You'll monitor the programme and asses potential areas of risk and opportunity on a daily basis covering the design, procurement and construction activities Temporary Works proposals development and implementation Develop and maintain excellent relationships with the client team Your profile: Strong Leadership skills Collaborative nature with good team working skills Experience delivering multi-million pound nuclear projects or projects in similarly regulated environments. Reinforced concrete construction experience Good knowledge of building products, construction details and relevant rules, regulations and quality standards Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Please note that this is a backshift role, working late afternoon into the evening, Monday to Friday.
CHIEF ENGINEER Backshift Monday to Friday Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. Why join us? Since 1869 we've worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium and award-winning new Bloomberg building. As we celebrate our 155th anniversary, we're looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. The Chief Engineer role: This is a backshift role, working late afternoon into the evening on a Monday to Friday, on a weekly basis. Reporting to the Project Manager you will be a strong leader who can manage a team of engineers, works staff and subcontractors to deliver the project to the highest possible standard of safety and performance. You'll ensure the works are technically compliant with the contract documents and construction issue, specifications and drawings. You'll monitor the programme and asses potential areas of risk and opportunity on a daily basis covering the design, procurement and construction activities Temporary Works proposals development and implementation Develop and maintain excellent relationships with the client team Your profile: Strong Leadership skills Collaborative nature with good team working skills Experience delivering multi-million pound nuclear projects or projects in similarly regulated environments. Reinforced concrete construction experience Good knowledge of building products, construction details and relevant rules, regulations and quality standards Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Please note that this is a backshift role, working late afternoon into the evening, Monday to Friday.
May 02, 2026
Full time
CHIEF ENGINEER Backshift Monday to Friday Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. Why join us? Since 1869 we've worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium and award-winning new Bloomberg building. As we celebrate our 155th anniversary, we're looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. The Chief Engineer role: This is a backshift role, working late afternoon into the evening on a Monday to Friday, on a weekly basis. Reporting to the Project Manager you will be a strong leader who can manage a team of engineers, works staff and subcontractors to deliver the project to the highest possible standard of safety and performance. You'll ensure the works are technically compliant with the contract documents and construction issue, specifications and drawings. You'll monitor the programme and asses potential areas of risk and opportunity on a daily basis covering the design, procurement and construction activities Temporary Works proposals development and implementation Develop and maintain excellent relationships with the client team Your profile: Strong Leadership skills Collaborative nature with good team working skills Experience delivering multi-million pound nuclear projects or projects in similarly regulated environments. Reinforced concrete construction experience Good knowledge of building products, construction details and relevant rules, regulations and quality standards Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Please note that this is a backshift role, working late afternoon into the evening, Monday to Friday.
CHIEF ENGINEER Backshift Monday to Friday Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. Why join us? Since 1869 we've worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium and award-winning new Bloomberg building. As we celebrate our 155th anniversary, we're looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. The Chief Engineer role: This is a backshift role, working late afternoon into the evening on a Monday to Friday, on a weekly basis. Reporting to the Project Manager you will be a strong leader who can manage a team of engineers, works staff and subcontractors to deliver the project to the highest possible standard of safety and performance. You'll ensure the works are technically compliant with the contract documents and construction issue, specifications and drawings. You'll monitor the programme and asses potential areas of risk and opportunity on a daily basis covering the design, procurement and construction activities Temporary Works proposals development and implementation Develop and maintain excellent relationships with the client team Your profile: Strong Leadership skills Collaborative nature with good team working skills Experience delivering multi-million pound nuclear projects or projects in similarly regulated environments. Reinforced concrete construction experience Good knowledge of building products, construction details and relevant rules, regulations and quality standards Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Please note that this is a backshift role, working late afternoon into the evening, Monday to Friday.
May 02, 2026
Full time
CHIEF ENGINEER Backshift Monday to Friday Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. Why join us? Since 1869 we've worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium and award-winning new Bloomberg building. As we celebrate our 155th anniversary, we're looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. The Chief Engineer role: This is a backshift role, working late afternoon into the evening on a Monday to Friday, on a weekly basis. Reporting to the Project Manager you will be a strong leader who can manage a team of engineers, works staff and subcontractors to deliver the project to the highest possible standard of safety and performance. You'll ensure the works are technically compliant with the contract documents and construction issue, specifications and drawings. You'll monitor the programme and asses potential areas of risk and opportunity on a daily basis covering the design, procurement and construction activities Temporary Works proposals development and implementation Develop and maintain excellent relationships with the client team Your profile: Strong Leadership skills Collaborative nature with good team working skills Experience delivering multi-million pound nuclear projects or projects in similarly regulated environments. Reinforced concrete construction experience Good knowledge of building products, construction details and relevant rules, regulations and quality standards Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Please note that this is a backshift role, working late afternoon into the evening, Monday to Friday.
MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. Fixed Term Contract (FTC) for 12 months or would consider as a contingent worker on an hourly rate if preferred. Salary: Circa £50,000 or equivalent rates on contract depending on experience Dynamic (hybrid) working: 2 days per week on-site ideally Security Clearance: Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are seeking an HR Advisor to join our Employee Relations (ER) team on a fixed term basis of 12 months. Our ideal candidate will have strong experience in complex case management, procedure/guidance development, Trade Union acitivites and terms and conditions writing, and who is solution focused and has deep expertise on employment matters. The ideal candidate will also have a passion for enabling, evolving and embedding change through effective communications and engagement on all Employee Relations related matters. What we're looking for from you: We are looking for a knowledgeable, empathetic, resilient individual, with strong ER experience who can successfully communicate, influence and build relationships throughout the business at all levels. You will have experience of working in a multi-functional team providing logical solutions to complex issues. This particular role contributes to the continued evolution of a collaborative culture and flexible/hybrid working environment. Coaching and advising on innovative employee relations solutions, including people related engagement activities, reviewing and implementing contract-related solutions and development of resources to empower employees and managers and in support of a positive ER climate. You will be used to practically applying employment legislation knowledge in a business context, demonstrate high levels of integrity, be passionate about making a difference, as well as being commercially astute. You will have robust coaching, facilitation and mediation skills and experience. The role will continue to build, engage and maintain relationships with key stakeholders across the business including Trade Union Representatives and Company Ambassadors. Experience of working with Trade Unions, working in a Unionised environment and/or with Employee Representatives, would be an advantage. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 02, 2026
Full time
MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. Fixed Term Contract (FTC) for 12 months or would consider as a contingent worker on an hourly rate if preferred. Salary: Circa £50,000 or equivalent rates on contract depending on experience Dynamic (hybrid) working: 2 days per week on-site ideally Security Clearance: Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are seeking an HR Advisor to join our Employee Relations (ER) team on a fixed term basis of 12 months. Our ideal candidate will have strong experience in complex case management, procedure/guidance development, Trade Union acitivites and terms and conditions writing, and who is solution focused and has deep expertise on employment matters. The ideal candidate will also have a passion for enabling, evolving and embedding change through effective communications and engagement on all Employee Relations related matters. What we're looking for from you: We are looking for a knowledgeable, empathetic, resilient individual, with strong ER experience who can successfully communicate, influence and build relationships throughout the business at all levels. You will have experience of working in a multi-functional team providing logical solutions to complex issues. This particular role contributes to the continued evolution of a collaborative culture and flexible/hybrid working environment. Coaching and advising on innovative employee relations solutions, including people related engagement activities, reviewing and implementing contract-related solutions and development of resources to empower employees and managers and in support of a positive ER climate. You will be used to practically applying employment legislation knowledge in a business context, demonstrate high levels of integrity, be passionate about making a difference, as well as being commercially astute. You will have robust coaching, facilitation and mediation skills and experience. The role will continue to build, engage and maintain relationships with key stakeholders across the business including Trade Union Representatives and Company Ambassadors. Experience of working with Trade Unions, working in a Unionised environment and/or with Employee Representatives, would be an advantage. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Macildowie Recruitment and Retention
Alfreton, Derbyshire
Business Development Manager (Midlands) OTE £45,000 - £50,000 + Electric Company Car + Uncapped Commission Permanent Full Time Hybrid Working (min. 1dpw in office) Macildowie are working with a well-established manufacturer within the fenestration and building products sector to recruit a Business Development Manager covering the Midlands region. This is a brilliant opportunity for someone who understands the trade world and knows how to build relationships with merchants, installers, fabricators and contractors. They need someone commercial, proactive and credible; somebody who can talk to tradespeople in a manner that resonates with the stakeholders, spot an opportunity, and win business without the hard sell. The role will suit someone from the fenestration, building plastics, windows, merchanting or wider construction products market who enjoys being out in front of customers and developing accounts. You'll inherit an existing patch with active customers, but the real focus is new business growth . The business wants someone who can identify opportunities, open doors, bring in new accounts and develop long-term spend. The commission structure rewards loyalty too, so the longer you build the area, the stronger your earnings become. Important: You will not only be bonused on new business, but also future business from the new customers you bring on board too (+1.5% of revenue)! The Role: Managing a Midlands territory covering key towns and cities across the region Winning new business through outbound activity, networking and market development Growing spend across existing accounts and increasing product penetration Building relationships with trade customers, merchants, installers and contractors Conducting face-to-face meetings, Teams calls, phone outreach and email follow-up Working closely with internal sales and estimating teams to convert enquiries quickly Keeping CRM records updated and managing pipeline activity effectively Promoting the brand across LinkedIn and other social channels where useful What they're looking for: Proven field sales experience within fenestration, windows, building plastics, merchanting or construction products (essential) Strong understanding of trade customers and how they buy Comfortable with a mainly outbound sales role Able to build rapport quickly and communicate in a straight-talking, credible way Organised, self-motivated and able to manage your own diary Good IT skills and confident using CRM systems, email and Microsoft Office Stable work history with solid references Package: Base salary £30,000 - £35,000 Realistic OTE £45,000 - £50,000 1.5% commission on new business orders and repeat spenders Electric company car or mileage option Laptop and mobile phone Hybrid working (typically 1-2 office days per week, Mondays required) Pension Additional holiday entitlement with service This is a business with a strong reputation, a down-to-earth culture and genuine long-term earning potential. If you've sold into the trade and want a role where relationships, credibility and effort are rewarded properly, please apply now.
May 02, 2026
Full time
Business Development Manager (Midlands) OTE £45,000 - £50,000 + Electric Company Car + Uncapped Commission Permanent Full Time Hybrid Working (min. 1dpw in office) Macildowie are working with a well-established manufacturer within the fenestration and building products sector to recruit a Business Development Manager covering the Midlands region. This is a brilliant opportunity for someone who understands the trade world and knows how to build relationships with merchants, installers, fabricators and contractors. They need someone commercial, proactive and credible; somebody who can talk to tradespeople in a manner that resonates with the stakeholders, spot an opportunity, and win business without the hard sell. The role will suit someone from the fenestration, building plastics, windows, merchanting or wider construction products market who enjoys being out in front of customers and developing accounts. You'll inherit an existing patch with active customers, but the real focus is new business growth . The business wants someone who can identify opportunities, open doors, bring in new accounts and develop long-term spend. The commission structure rewards loyalty too, so the longer you build the area, the stronger your earnings become. Important: You will not only be bonused on new business, but also future business from the new customers you bring on board too (+1.5% of revenue)! The Role: Managing a Midlands territory covering key towns and cities across the region Winning new business through outbound activity, networking and market development Growing spend across existing accounts and increasing product penetration Building relationships with trade customers, merchants, installers and contractors Conducting face-to-face meetings, Teams calls, phone outreach and email follow-up Working closely with internal sales and estimating teams to convert enquiries quickly Keeping CRM records updated and managing pipeline activity effectively Promoting the brand across LinkedIn and other social channels where useful What they're looking for: Proven field sales experience within fenestration, windows, building plastics, merchanting or construction products (essential) Strong understanding of trade customers and how they buy Comfortable with a mainly outbound sales role Able to build rapport quickly and communicate in a straight-talking, credible way Organised, self-motivated and able to manage your own diary Good IT skills and confident using CRM systems, email and Microsoft Office Stable work history with solid references Package: Base salary £30,000 - £35,000 Realistic OTE £45,000 - £50,000 1.5% commission on new business orders and repeat spenders Electric company car or mileage option Laptop and mobile phone Hybrid working (typically 1-2 office days per week, Mondays required) Pension Additional holiday entitlement with service This is a business with a strong reputation, a down-to-earth culture and genuine long-term earning potential. If you've sold into the trade and want a role where relationships, credibility and effort are rewarded properly, please apply now.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 02, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Whitehouse Construction is a well-established and growing civil engineering SME delivering high-quality infrastructure and construction projects across the Midlands and beyond. We work in partnership with a range of blue-chip and public sector clients, including the Environment Agency, Severn Trent Water, Manchester Airport Group, and National Grid Electricity Distribution. Our reputation is built on technical competence, collaborative delivery, and a strong commitment to safety, quality and environmental responsibility. As a business, we value our people and actively promote a supportive, inclusive and forward-thinking working environment. The Role We are seeking an experienced Site Manager to join our delivery team on a permanent basis. The role will involve managing civil engineering projects across the Greater Midlands, taking full responsibility for site operations, safety, programme delivery and team leadership. This is an excellent opportunity for a motivated individual who enjoys working in a hands-on, operational role and wants to be part of a business where their contribution genuinely matters. Key Responsibilities Lead and manage site activities to ensure projects are delivered safely, efficiently and to a high standard of quality. Take ownership of Safety, Health, Environment and Quality (SHEQ) performance on site, ensuring full compliance at all times. Deliver projects in line with our triple ISO-accredited management systems and company procedures. Contribute to early contractor involvement (ECI), problem-solving and innovative approaches to construction delivery. Monitor progress against programmes, producing accurate weekly returns and supporting monthly reporting. Manage costs at site level, including forecasting, variations and supporting commercial controls. Coordinate with project managers, site engineers, commercial teams and supply chain partners to maximise productivity and performance. Maintain positive relationships with clients, stakeholders and the wider project team. About You The ideal candidate will be a confident and proactive Site Manager with strong leadership and organisational skills, who thrives in a busy, delivery-focused environment. You will have: Strong leadership skills with the ability to motivate and manage site teams effectively. A good understanding of contractual and commercial awareness at site level. The ability to work methodically within structured, process-driven systems. Strong communication skills and confidence working with clients and internal teams. Competent IT skills, including the Microsoft Office suite. A full, clean UK driving license (essential). A valid CSCS card. What We Offer A permanent role within a stable and growing SME. Professional Development: Opportunities for ongoing training, career development, and progression within a growing company. Exposure to a diverse range of high-profile civil engineering projects. A supportive management team and collaborative working culture. Competitive Salary & Benefits: An attractive remuneration package, including competitive salary, bonus scheme, and comprehensive benefits such as sickness income protection, health and wellbeing programme, electric car scheme etc. Company pension. Equal opportunities employment, welcoming applications from all sections of the community.
May 02, 2026
Full time
Whitehouse Construction is a well-established and growing civil engineering SME delivering high-quality infrastructure and construction projects across the Midlands and beyond. We work in partnership with a range of blue-chip and public sector clients, including the Environment Agency, Severn Trent Water, Manchester Airport Group, and National Grid Electricity Distribution. Our reputation is built on technical competence, collaborative delivery, and a strong commitment to safety, quality and environmental responsibility. As a business, we value our people and actively promote a supportive, inclusive and forward-thinking working environment. The Role We are seeking an experienced Site Manager to join our delivery team on a permanent basis. The role will involve managing civil engineering projects across the Greater Midlands, taking full responsibility for site operations, safety, programme delivery and team leadership. This is an excellent opportunity for a motivated individual who enjoys working in a hands-on, operational role and wants to be part of a business where their contribution genuinely matters. Key Responsibilities Lead and manage site activities to ensure projects are delivered safely, efficiently and to a high standard of quality. Take ownership of Safety, Health, Environment and Quality (SHEQ) performance on site, ensuring full compliance at all times. Deliver projects in line with our triple ISO-accredited management systems and company procedures. Contribute to early contractor involvement (ECI), problem-solving and innovative approaches to construction delivery. Monitor progress against programmes, producing accurate weekly returns and supporting monthly reporting. Manage costs at site level, including forecasting, variations and supporting commercial controls. Coordinate with project managers, site engineers, commercial teams and supply chain partners to maximise productivity and performance. Maintain positive relationships with clients, stakeholders and the wider project team. About You The ideal candidate will be a confident and proactive Site Manager with strong leadership and organisational skills, who thrives in a busy, delivery-focused environment. You will have: Strong leadership skills with the ability to motivate and manage site teams effectively. A good understanding of contractual and commercial awareness at site level. The ability to work methodically within structured, process-driven systems. Strong communication skills and confidence working with clients and internal teams. Competent IT skills, including the Microsoft Office suite. A full, clean UK driving license (essential). A valid CSCS card. What We Offer A permanent role within a stable and growing SME. Professional Development: Opportunities for ongoing training, career development, and progression within a growing company. Exposure to a diverse range of high-profile civil engineering projects. A supportive management team and collaborative working culture. Competitive Salary & Benefits: An attractive remuneration package, including competitive salary, bonus scheme, and comprehensive benefits such as sickness income protection, health and wellbeing programme, electric car scheme etc. Company pension. Equal opportunities employment, welcoming applications from all sections of the community.
An exciting role has arisen for an enthusiastic and driven Construction Project Manager within the MBDA Facilities department on a 2 Year Fixed Term Contract to manage the delivery of a number of key programmes that support MBDA's major Bristol Site development programme. You will be leading project teams of internal and external expertise through development of designs right through to final delivery of new infrastructure and enhancement projects. Salary: Circa £62,500 depending on experience Dynamic (hybrid) working: A blended approach between working on site and remotely; typically, 3 days a week on site interfacing with contractors, consultants and stakeholders as required. Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: You will be part of a small dynamic team of Facilities Project Managers and that are delivering an overall Bristol Site redevelopment programme in the order of £150Million. This role will focus on the design, construction and occupation of a number of discreet projects (ranging from £1 - 7million) within this development and will include leading a mixture of internal and external teams of project managers, consultants and designers in a dynamic and fast paced environment.You will call on your project & programme management and problem solving skills and you will be expected to successfully interface directly with executive and director level stakeholders. You will have the opportunity to work across a range of built environments from high tech manufacturing environments to office configurations and developing the associated site infrastructure. Building positive relationships directly with internal teams across the whole organisation as well as a network of external expertise and be able to influence the workplace design and manufacturing capability and see it come to life within the company. You will be well supported with continuous professional development opportunities. What we're looking for from you: A project manager with excellent people management skills, able to manage and drive the delivery of challenging projects. Someone with proven Project Management experience. Experience and good knowledge of construction contract management Experience and knowledge in a Facilities Management / Construction environment - especially statutory compliance such as Building Regulations, CDM and Electrical Safety. Strong stakeholder management skills, including an ability to set expectations and balance conflicting demands. Someone that can lead multi-functional project teams on new projects through all RIBA stages, inclusive of management of external consultants and main contractors, in order to meet programme, cost and quality requirements. Strong problem solving capabilities. Ability to present sometimes complex project proposals in a simple and effective way to senior internal stakeholders in order to gain their approvals. You will need the ability to interrogate and interpret requirements, based on business understanding, challenging wants against needs when appropriate. You must have strong organisational skills and a keen eye for detail. Demonstrate a positive, proactive and professional approach, even when under pressure. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 02, 2026
Full time
An exciting role has arisen for an enthusiastic and driven Construction Project Manager within the MBDA Facilities department on a 2 Year Fixed Term Contract to manage the delivery of a number of key programmes that support MBDA's major Bristol Site development programme. You will be leading project teams of internal and external expertise through development of designs right through to final delivery of new infrastructure and enhancement projects. Salary: Circa £62,500 depending on experience Dynamic (hybrid) working: A blended approach between working on site and remotely; typically, 3 days a week on site interfacing with contractors, consultants and stakeholders as required. Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: You will be part of a small dynamic team of Facilities Project Managers and that are delivering an overall Bristol Site redevelopment programme in the order of £150Million. This role will focus on the design, construction and occupation of a number of discreet projects (ranging from £1 - 7million) within this development and will include leading a mixture of internal and external teams of project managers, consultants and designers in a dynamic and fast paced environment.You will call on your project & programme management and problem solving skills and you will be expected to successfully interface directly with executive and director level stakeholders. You will have the opportunity to work across a range of built environments from high tech manufacturing environments to office configurations and developing the associated site infrastructure. Building positive relationships directly with internal teams across the whole organisation as well as a network of external expertise and be able to influence the workplace design and manufacturing capability and see it come to life within the company. You will be well supported with continuous professional development opportunities. What we're looking for from you: A project manager with excellent people management skills, able to manage and drive the delivery of challenging projects. Someone with proven Project Management experience. Experience and good knowledge of construction contract management Experience and knowledge in a Facilities Management / Construction environment - especially statutory compliance such as Building Regulations, CDM and Electrical Safety. Strong stakeholder management skills, including an ability to set expectations and balance conflicting demands. Someone that can lead multi-functional project teams on new projects through all RIBA stages, inclusive of management of external consultants and main contractors, in order to meet programme, cost and quality requirements. Strong problem solving capabilities. Ability to present sometimes complex project proposals in a simple and effective way to senior internal stakeholders in order to gain their approvals. You will need the ability to interrogate and interpret requirements, based on business understanding, challenging wants against needs when appropriate. You must have strong organisational skills and a keen eye for detail. Demonstrate a positive, proactive and professional approach, even when under pressure. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Job Title: Commercial Manager - Future Products (Autonomy) Location: Portsmouth Broad Oak - Hybrid, 3 days per week We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a member of the Future Products team, you will play a pivotal role in supporting the Senior Commercial Manager in the shaping and securing of the next generation of autonomous and future defence capabilities. This is not a traditional contracts or post-award commercial role. Instead, this position sits at the front end of innovation, supporting business winning, fast-paced bidding, and early customer engagement across emerging technologies where pace, agility and creativity are critical to success. You will be managing a portfolio of bids and opportunities to a range of domestic and international customers, operating in environments where precedent may not exist, typical processes may not apply, and where confidence , judgement and influence are essential, particularly when engaging with senior leadership and external stakeholders. If you are a commercial professional who thrives in fast-paced environments, future-focused work and who is comfortable forging new paths rather than following old ones, we'd like to hear from you. Core duties: You will support the shaping of the commercial strategy for Future Products, from concept through to contract award You will lead business winning activities, including competitive and rapid-turn bids, demonstrations, prototypes, and early customer engagement You will develop innovative commercial approaches, including alternative contracting models, partnerships, and frameworks tailored to agile development and rapid delivery You will challenge traditional thinking to enable speed, flexibility and risk-managed innovation in line with customer demand You will work closely with project, engineering, strategy, finance and business development teams to align commercial solutions with technical and operational realities You will engage confidently with senior leadership , providing clear commercial recommendations even when proposals may challenge established norms or standard processes, this will help to showcase your ability as a trusted advisor Essential Skills: You will have a proven commercial background, with a clear focus on pre-contract activity, bidding and deal shaping, whilst demonstrating ability to subsequently manage contracts that are won You will bring experience within complex environments to the role , ideally alongside a business degree You will be experienced in non-standard or innovative contracting approaches, which will be showcased in your ability to influence stakeholders to drive desired outcomes You will have good awareness of various functions and the role they play as a part of an integrated project/bid team. This will be shown in your confidence of operating in fast-moving and ambiguous environments and excellent communication/presentation skills The Manufacturing team: You will be playing a key role in shaping future defence capabilities, rather than maintaining legacy contracts, within the wider products team. This is an opportunity for you to influence how the business wins, structures and delivers cutting-edge programmes. In a high visibility role, you will make an impact through exposure to senior decision makers. This will be achieved through your leadership skills, which will showcase your creativity, curiosity and commercial courage. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 02, 2026
Full time
Job Title: Commercial Manager - Future Products (Autonomy) Location: Portsmouth Broad Oak - Hybrid, 3 days per week We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a member of the Future Products team, you will play a pivotal role in supporting the Senior Commercial Manager in the shaping and securing of the next generation of autonomous and future defence capabilities. This is not a traditional contracts or post-award commercial role. Instead, this position sits at the front end of innovation, supporting business winning, fast-paced bidding, and early customer engagement across emerging technologies where pace, agility and creativity are critical to success. You will be managing a portfolio of bids and opportunities to a range of domestic and international customers, operating in environments where precedent may not exist, typical processes may not apply, and where confidence , judgement and influence are essential, particularly when engaging with senior leadership and external stakeholders. If you are a commercial professional who thrives in fast-paced environments, future-focused work and who is comfortable forging new paths rather than following old ones, we'd like to hear from you. Core duties: You will support the shaping of the commercial strategy for Future Products, from concept through to contract award You will lead business winning activities, including competitive and rapid-turn bids, demonstrations, prototypes, and early customer engagement You will develop innovative commercial approaches, including alternative contracting models, partnerships, and frameworks tailored to agile development and rapid delivery You will challenge traditional thinking to enable speed, flexibility and risk-managed innovation in line with customer demand You will work closely with project, engineering, strategy, finance and business development teams to align commercial solutions with technical and operational realities You will engage confidently with senior leadership , providing clear commercial recommendations even when proposals may challenge established norms or standard processes, this will help to showcase your ability as a trusted advisor Essential Skills: You will have a proven commercial background, with a clear focus on pre-contract activity, bidding and deal shaping, whilst demonstrating ability to subsequently manage contracts that are won You will bring experience within complex environments to the role , ideally alongside a business degree You will be experienced in non-standard or innovative contracting approaches, which will be showcased in your ability to influence stakeholders to drive desired outcomes You will have good awareness of various functions and the role they play as a part of an integrated project/bid team. This will be shown in your confidence of operating in fast-moving and ambiguous environments and excellent communication/presentation skills The Manufacturing team: You will be playing a key role in shaping future defence capabilities, rather than maintaining legacy contracts, within the wider products team. This is an opportunity for you to influence how the business wins, structures and delivers cutting-edge programmes. In a high visibility role, you will make an impact through exposure to senior decision makers. This will be achieved through your leadership skills, which will showcase your creativity, curiosity and commercial courage. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Pear Recruitment - Head of Property Management Location - Loughton Salary - Up to £50,000 Full UK Licence, own car required Hybrid - 3 day a week from home 2 in the office Our clients experienced property management department are looking for an enthusiastic, hardworking and well organised individual to lead their team. The role involves Overseeing 2 Property managers and taking ownership of a portfolio of over 430 Properties If you would like to further your career in property Management, please get InTouch! Duties Develop and implement property management strategies aligned with business goals Set performance targets for portfolios (residential, commercial, or mixed-use) Identify opportunities for growth, acquisitions, or improvements Lead and manage property managers, leasing agents, and support staff Recruit, train, and evaluate employees Ensure high performance and professional development across the team Prepare and manage budgets for properties Monitor income, expenses, and profitability Approve major expenditures and cost-control initiatives Oversee rent collection and financial reporting Act as the main contact for property owners, investors, and key stakeholders Provide regular updates and performance reports Maintain strong client relationships Ensure high levels of tenant satisfaction and retention Support acquisitions and onboarding of new properties Skills experience in residential property management, property maintenance and compliance requirements Knowledge Team Leadership Excellent communication skills Client Relationship skills Organisational skills Multitasking and problem solving If you are interested in this Head of Property Management position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
May 02, 2026
Full time
Pear Recruitment - Head of Property Management Location - Loughton Salary - Up to £50,000 Full UK Licence, own car required Hybrid - 3 day a week from home 2 in the office Our clients experienced property management department are looking for an enthusiastic, hardworking and well organised individual to lead their team. The role involves Overseeing 2 Property managers and taking ownership of a portfolio of over 430 Properties If you would like to further your career in property Management, please get InTouch! Duties Develop and implement property management strategies aligned with business goals Set performance targets for portfolios (residential, commercial, or mixed-use) Identify opportunities for growth, acquisitions, or improvements Lead and manage property managers, leasing agents, and support staff Recruit, train, and evaluate employees Ensure high performance and professional development across the team Prepare and manage budgets for properties Monitor income, expenses, and profitability Approve major expenditures and cost-control initiatives Oversee rent collection and financial reporting Act as the main contact for property owners, investors, and key stakeholders Provide regular updates and performance reports Maintain strong client relationships Ensure high levels of tenant satisfaction and retention Support acquisitions and onboarding of new properties Skills experience in residential property management, property maintenance and compliance requirements Knowledge Team Leadership Excellent communication skills Client Relationship skills Organisational skills Multitasking and problem solving If you are interested in this Head of Property Management position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Sales and Development Executive Our client require a sales and development executive to join their sales team. The candidate will be a crucial link between the Business Development Managers and the Customer services team and MUST have come from a FREIGHT or Logistics background. They will be a crucial link between BDMs, and our customer service team click apply for full job details
May 02, 2026
Full time
Sales and Development Executive Our client require a sales and development executive to join their sales team. The candidate will be a crucial link between the Business Development Managers and the Customer services team and MUST have come from a FREIGHT or Logistics background. They will be a crucial link between BDMs, and our customer service team click apply for full job details
Audio Visual Business Development Manager Brief Overview of Role: My client is a rapidly expanding Audio-Visual integrator, and they are looking for an experienced AV sales professional to work from their IP20 offices Responsible for scoping, selling & preparing audio visual and collaborative solutions under the guidance of the Regional Sales Manager, target-driven and accountable click apply for full job details
May 02, 2026
Full time
Audio Visual Business Development Manager Brief Overview of Role: My client is a rapidly expanding Audio-Visual integrator, and they are looking for an experienced AV sales professional to work from their IP20 offices Responsible for scoping, selling & preparing audio visual and collaborative solutions under the guidance of the Regional Sales Manager, target-driven and accountable click apply for full job details
Business Development Manager - Food Service Cumbria Salary: Up to £45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships? If so, we want to hear from you click apply for full job details
May 02, 2026
Full time
Business Development Manager - Food Service Cumbria Salary: Up to £45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships? If so, we want to hear from you click apply for full job details
HR Manager (Part-Time) Norwich 3 days per week (Monday to Wednesday) 9:00am to 5:30pm 35,000 - 40,000 per annum pro rata Permanent We are currently working with a well-established and growing professional services business in Norwich that is looking to appoint a Part time HR Manager to take ownership of its people function. This is a key role within the organisation, supporting a workforce of around 50 employees and playing an integral part in maintaining a positive, engaged, and high-performing culture. The role You will be responsible for overseeing all aspects of HR, ensuring best practice across the business and supporting both employees and senior leadership. This is a hands-on position where you will have the opportunity to shape HR processes and contribute to the wider success of the organisation. Key responsibilities Implement and develop HR practices to attract, retain, and develop talent Ensure compliance with employment legislation and evolving HR policies Manage end-to-end recruitment processes and onboarding Support and develop compensation and benefits structures Handle employee relations, promoting a positive and collaborative working environment Provide HR reporting and insights to support business decisions Oversee performance management processes, including 1:1s and appraisals Identify and support training and development needs Liaise with finance on payroll-related queries About you Proven experience in a HR Manager or similar role Strong knowledge of employment law and HR best practice Excellent interpersonal and communication skills Ability to manage confidential information with discretion Experience with HR systems (Sage HR desirable) If you are interested please submit your details online or for further details please call Megan Reeve on (phone number removed).
May 02, 2026
Full time
HR Manager (Part-Time) Norwich 3 days per week (Monday to Wednesday) 9:00am to 5:30pm 35,000 - 40,000 per annum pro rata Permanent We are currently working with a well-established and growing professional services business in Norwich that is looking to appoint a Part time HR Manager to take ownership of its people function. This is a key role within the organisation, supporting a workforce of around 50 employees and playing an integral part in maintaining a positive, engaged, and high-performing culture. The role You will be responsible for overseeing all aspects of HR, ensuring best practice across the business and supporting both employees and senior leadership. This is a hands-on position where you will have the opportunity to shape HR processes and contribute to the wider success of the organisation. Key responsibilities Implement and develop HR practices to attract, retain, and develop talent Ensure compliance with employment legislation and evolving HR policies Manage end-to-end recruitment processes and onboarding Support and develop compensation and benefits structures Handle employee relations, promoting a positive and collaborative working environment Provide HR reporting and insights to support business decisions Oversee performance management processes, including 1:1s and appraisals Identify and support training and development needs Liaise with finance on payroll-related queries About you Proven experience in a HR Manager or similar role Strong knowledge of employment law and HR best practice Excellent interpersonal and communication skills Ability to manage confidential information with discretion Experience with HR systems (Sage HR desirable) If you are interested please submit your details online or for further details please call Megan Reeve on (phone number removed).
