Business Rules Analyst

Business Rules Analyst

Location: Thorpe Park, Leeds, Flexible, Hybrid working available.

Join us as a Business Rules Analyst and help shape the rules that keep our business running smoothly. In this role, you'll design and deliver changes to our systems for both everyday operations and larger projects, working closely with IT to make sure everything functions as intended. Accuracy is key, so every rule needs to be thoroughly tested before going live. You'll also review how our systems are being used to ensure they support the right processes and meet performance goals. Beyond that, you'll look for ways to improve how we work, collaborate with process owners to make enhancements, and recommend changes that drive efficiency. Building strong relationships across teams is essential, as is analysing our rules to keep them accurate and effective.

What we are looking for:

• Proven experience in developing and delivering complex process changes using strategy management systems and defining processes with business areas.
• Strong technical skills in SAS and/or SQL, with the ability to interpret and document processes accurately and implement changes where needed.
• Excellent communication skills-both written and verbal-with the ability to break down barriers and collaborate effectively across teams.
• Highly organized, able to plan and manage large volumes of work while maintaining strong attention to detail and providing clear progress updates.
• A proactive, positive attitude with flexibility to adapt quickly to change, working independently or as part of a team to drive improvements.
• Knowledge of financial services is an advantage, alongside a commitment to contributing to the success of the business and its working practices.

If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for.

What you'll get:

• A discretionary annual bonus to reward your impact
• 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover.
• Hybrid working for the best of both worlds-collaboration and focus.
• Free onsite parking, saving you time and money.
• Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most.
• Peace of mind with life assurance that supports your loved ones, no matter what.
• A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best.
• Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.

So, who are we?

We're on a mission to make credit work better for all.

We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.

According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great.

We celebrate and share success, learn from failure, embrace change, and savour challenge.

Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times.

Ready to join us?

At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive.

We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed.

Apply today and take the next step in shaping smarter business processes that make a real impact.

If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.