9 jobs found

FRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Wigan Hybrid working Salary: Up to 29,000 per annum plus great benefits Ref: 4296GC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4296GC The Company: A diversified manufacturer and supplier who combine innovation and sustainability in their business practice Main Duties: Working as part of a dynamic team, you will be the main point of contact for customers and manage the order process from initial enquiry to delivery. The Role: - Handle customer enquiries and complaints gathering necessary information coordinating with internal teams ensuring timely, professional responses. - Build and maintain strong customer relationships (internal and external), acting as a key point of contact for key accounts and Sales Managers. - Manage the full sales-order lifecycle from order entry and quotations to shipment tracking, delivery updates and issue resolution. - Monitor and manage open orders liaising with internal departments - Identify and action any special client shipping requirements - Escalate enquiries as needed to the Team leader - To provide proactive assistance to the team and other departments within the company as needed The Candidate: - Fluent German (written and spoken) - Essential - Experience in a customer service role is preferred - Exceptional organisational skills and attention to detail - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (with experience in SAP an advantage) The salary: up to 29,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email. This role will work with the German market, so a native German speaker is required. The role would start in February and is a 6month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Native German speaker You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £13 per hour 37.5-hour week 6-month contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, amazing working environment Breakfast supplied daily Free parking Free refreshments and snacks Casual dress code

FRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Glasgow - Hybrid Salary: 26,500 plus bonus Ref: 1202DE To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1202DE The Company: Very well-established company in the travel industry Main duties: Assist customers with bookings and any enquiries they may have The role: - Manage bookings from provisional to confirmed - Provide support with bookings amendments - Give advice to customers on different tours available to them - Liaise with suppliers and create strong working relationships with them - Quickly adapt to change such as accommodation closures or travel disruptions The candidate: - Fluent in German (written and verbally) - Essential - Previous experience in a customer service role - Ideal - Proactive, confident and dynamic personality - Excellent communication and organisational skills - IT literate Salary: 26,500 plus bonus French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Job Title: German Speaking Customer Service Advisor Location: Leicester Salary: 27,500 per year + annual bonus Benefits: 30% staff discount on all current clothing ranges Targeted annual bonus scheme 25 days holiday plus bank holidays Online benefits portal with retail and entertainment discounts Virtual GP service for you and your household Free onsite parking Friendly, multilingual team environment Hours: Monday to Friday, shifts between 9:00am and 7:00pm (9:00am-5:00pm, 10:00am-6:00pm, 11:00am-7:00pm) About the Company Join an international retail brand recognised for its strong European presence and commitment to delivering exceptional customer experiences. You'll be part of a supportive multilingual team, helping customers across the UK, Europe, and the US while ensuring every interaction reflects the company's high service standards. The Role As a German Speaking Customer Service Advisor, you'll communicate with customers across phone, email, and chat channels to provide first-class support and maintain satisfaction. You'll play a key role in strengthening customer loyalty and enhancing the overall service experience. What You'll Do Answer customer enquiries via phone, email, and chat, delivering a professional and memorable service Handle orders, delivery queries, and refund requests across multiple markets Resolve customer issues quickly and effectively while meeting service targets for quality and response time Maintain a strong knowledge of products and confidently guide customers through their next purchase Work collaboratively with colleagues to uphold consistent standards of customer excellence What We're Looking For Previous customer service experience (retail, office, or contact centre) Fluent in written and spoken German and English Excellent communication and listening skills Friendly, lively, and professional manner Calm and adaptable when handling challenging situations Able to work well both independently and in a team Strong problem-solving skills and attention to detail

FRENCH SELECTION (FS) French speaking Trilingual Customer Service Advisor Salary: up to 30,000 per annum Location: Watford Hybrid working with regular office attendance Ref: 8213FC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8213FC The Company: A well-established and award-winning company with international operations. Main Duties: To provide excellent customer service and administrative support. The Role: - To manage the ordering process from initial enquiry to delivery - To manage existing accounts and client contract information - To manage credit or debit notes - To coordinate deliveries in line with client requirements and update client accordingly - To liaise with other departments regarding client requirements or changes - To respond to incoming enquiries and provide excellent customer service The Candidate: - Fluent in French AND either Dutch, Spanish, German or Italian (written and spoken) - Essential - Previous experience in customer service and/or sales support - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (MS Office, Internet) - Able to work in a fast -paced environment The Salary: up to 30,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Job Title: German Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Fluent in German? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style: Represent the brand with confidence and professionalism. What We're Looking For Great Communicator: Clear, confident, and friendly in every interaction. Adaptable: You roll with the punches and thrive on change. Detail-Oriented: Accuracy is your superpower. Reliable: The team can count on you every time. Problem Solver: Quick thinker who loves a challenge. Team Player: Collaboration is your thing. Culturally Aware: Inclusive and respectful in all interactions. Decisive: You make smart choices and keep things moving. Ready to bring your skills to a role where every day is different? Apply now and let's make it happen! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London, and we are looking for a German-speaking Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional who has the ability to communicate effectively and build strong client relationships, then this could also be the role for you! We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing-leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location. We're looking for a commercially minded New Business Sales Executive to sit within the Sales team. You will sit in the middle of a fairly short "production-to-delivery" cycle, which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients' timelines are being met whilst doing good quality business. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently, and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates who have a strong work ethic, a desire to learn and can build strong relationships with their colleagues. In return, we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, a supportive working environment, and a strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aiming to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly calling them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the team's target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and helping create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a 'can-do' attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.

Customer Service Admin - German Speaking Your new company You'll be working for the customer service team at a global life sciences company based in the Bristol or Oxford office. You Must be able to confidently communicate in German for this role Duration: TBC while recruiting perm Your new role You will be a customer service advisor completing the following duties: Assist with processing admin orders and tasks such as proformas, account creation etc. Answer email enquiries or redirect where needed Maintain an accurate customer database and update details where needed Answer incoming calls (if you are less confident speaking in German this is negotiable) What you'll need to succeed Proficient Level of German, open to levels advanced to proficient. Experience in administrative or customer services is preferred. Industry experience is not required. Open to graduates with no office experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Brook Street is working with a growing client that is seeking a German Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native German speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent German Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.