Business Analyst - Dynamics 365

Business Analyst - Dynamics 365

Location: Birmingham (hybrid)
Rate: £400/day (Inside IR35)
Contract: 6 - 8 months

TechNET IT Recruitment has partnered with a large, UK-based professional membership organisation undergoing a significant Microsoft Dynamics 365 transformation.

This organisation operates at scale, with a global membership base and a highly regulated operating environment. As part of a major digital and systems modernisation programme, they are seeking a strong, delivery-focused Business Analyst with proven Dynamics 365 experience.

The role

You will work as part of a multi-disciplinary delivery team, supporting the implementation and optimisation of Microsoft Dynamics 365. This role requires a Business Analyst who is confident working in structured, governance-led environments and can engage effectively with senior stakeholders.

Key responsibilities include:

• End-to-end business analysis across a Dynamics 365 programme

• Leading discovery sessions, workshops, and requirements definition

• Translating business needs into clear, actionable requirements and user stories

• Producing high-quality BA artefacts (process maps, BRDs, data flows)

• Acting as a bridge between business stakeholders and technical delivery teams

• Supporting UAT, data migration, and change activities

• Ensuring alignment with regulatory, governance, and organisational standards

Required experience

• Proven experience as a Business Analyst on Microsoft Dynamics 365 (CE/CRM) implementations

• Strong background in system-led transformation programmes

• Experience working in regulated, governance-heavy, or complex organisations

• Excellent stakeholder management and communication skills

• Comfortable working in Agile or hybrid delivery environments

• Able to challenge requirements and drive clarity, not just document

Desirable experience

• Experience within membership organisations, professional bodies, or large enterprises

• Exposure to data migration, reporting, or MI within Dynamics 365

• Wider Microsoft ecosystem exposure (Power Platform, Azure integrations)