Job Title: Operations Administrator Location: Near Bishop's Stortford (CM22) Salary: £27,000 - £32,000 (depending on experience) Type: Full-time, office-based The Opportunity A well-established and growing business is looking for an Operations Administrator to support its busy trading and operations team. This is a varied role that combines administration, customer interaction, and hands-on operational support , ideal for someone who enjoys a fast-paced environment and being involved in the day-to-day running of a business, and happy to get their hands dirty. The Role You will play a key part in supporting the smooth running of operations, working closely with both office and on-site teams. Responsibilities include: Processing customer orders and maintaining accurate records Managing incoming calls and emails, providing a professional and helpful service Supporting order collation and coordinating deliveries Assisting customers face-to-face and taking orders on-site Working collaboratively with colleagues to ensure efficient workflow Preparing orders for dispatch within the warehouse/stores environment Providing general administrative support across the operations function About You We're looking for someone who is organised, proactive and happy working in a role that is not purely desk-based. You'll likely have: Previous experience in an administrative, operations or customer service role Strong IT skills and confidence using systems for data entry Excellent communication skills, both written and verbal Strong attention to detail A positive, can-do attitude with a willingness to get involved wherever needed The ability to manage multiple tasks and prioritise effectively A full driving licence due to the location of the office Any experience in logistics, trade counter, warehouse or similar environments would be advantageous but not essential. What's on Offer Salary of £27,000 - £32,000 Company pension 20 days holiday, plus Bank Holidays Free on-site parking A stable and supportive team environment A varied role with a mix of office and hands-on responsibilities
Apr 02, 2026
Full time
Job Title: Operations Administrator Location: Near Bishop's Stortford (CM22) Salary: £27,000 - £32,000 (depending on experience) Type: Full-time, office-based The Opportunity A well-established and growing business is looking for an Operations Administrator to support its busy trading and operations team. This is a varied role that combines administration, customer interaction, and hands-on operational support , ideal for someone who enjoys a fast-paced environment and being involved in the day-to-day running of a business, and happy to get their hands dirty. The Role You will play a key part in supporting the smooth running of operations, working closely with both office and on-site teams. Responsibilities include: Processing customer orders and maintaining accurate records Managing incoming calls and emails, providing a professional and helpful service Supporting order collation and coordinating deliveries Assisting customers face-to-face and taking orders on-site Working collaboratively with colleagues to ensure efficient workflow Preparing orders for dispatch within the warehouse/stores environment Providing general administrative support across the operations function About You We're looking for someone who is organised, proactive and happy working in a role that is not purely desk-based. You'll likely have: Previous experience in an administrative, operations or customer service role Strong IT skills and confidence using systems for data entry Excellent communication skills, both written and verbal Strong attention to detail A positive, can-do attitude with a willingness to get involved wherever needed The ability to manage multiple tasks and prioritise effectively A full driving licence due to the location of the office Any experience in logistics, trade counter, warehouse or similar environments would be advantageous but not essential. What's on Offer Salary of £27,000 - £32,000 Company pension 20 days holiday, plus Bank Holidays Free on-site parking A stable and supportive team environment A varied role with a mix of office and hands-on responsibilities
Sales Administrator & Customer Service Executive Salary: £26,000 £30,000 Location: High Wycombe Job Type: Full Time Join a Fast-Paced, Customer-Focused Team We are seeking a driven and organised Sales Administrator & Customer Service Executive to join a busy and growing business in High Wycombe, where no two days are the same. This is an excellent opportunity for someone who enjoys working with customers, solving problems, and supporting the smooth day-to-day running of operations. You will be part of a supportive team of three , where your contribution is valued. The Role This is a varied, hands-on position combining customer service and sales administration responsibilities: Customer Service & Enquiries Handle a high volume of inbound calls professionally and efficiently Respond to website, email, and live chat enquiries Resolve delivery queries, complaints, and service issues Keep customers informed of order progress and delivery updates Order Processing & Logistics Process online and trade orders using internal systems Produce order confirmations, invoices, and relevant documentation Coordinate dispatch via DPD and other courier partners Ensure all orders meet daily dispatch deadlines Track shipments and resolve delivery issues Sales Administration Support Manage a shared inbox and prioritise incoming enquiries Accurately log and track orders within internal systems Liaise with sales, production, and factory teams Support customer collections and counter sales when required About You We are looking for someone who thrives in a busy environment and can manage multiple priorities: Previous experience in customer service, sales administration, or order processing A confident and professional telephone manner Strong organisational skills with high attention to detail Comfortable using internal systems or CRM platforms Ability to multitask and prioritise workload effectively A proactive and solutions-focused approach What s on Offer Full training and ongoing support A friendly and supportive working environment A varied and engaging role Long-term opportunity within a growing business Apply Now Submit your CV to be considered. Interviews are taking place immediately.
Apr 01, 2026
Full time
Sales Administrator & Customer Service Executive Salary: £26,000 £30,000 Location: High Wycombe Job Type: Full Time Join a Fast-Paced, Customer-Focused Team We are seeking a driven and organised Sales Administrator & Customer Service Executive to join a busy and growing business in High Wycombe, where no two days are the same. This is an excellent opportunity for someone who enjoys working with customers, solving problems, and supporting the smooth day-to-day running of operations. You will be part of a supportive team of three , where your contribution is valued. The Role This is a varied, hands-on position combining customer service and sales administration responsibilities: Customer Service & Enquiries Handle a high volume of inbound calls professionally and efficiently Respond to website, email, and live chat enquiries Resolve delivery queries, complaints, and service issues Keep customers informed of order progress and delivery updates Order Processing & Logistics Process online and trade orders using internal systems Produce order confirmations, invoices, and relevant documentation Coordinate dispatch via DPD and other courier partners Ensure all orders meet daily dispatch deadlines Track shipments and resolve delivery issues Sales Administration Support Manage a shared inbox and prioritise incoming enquiries Accurately log and track orders within internal systems Liaise with sales, production, and factory teams Support customer collections and counter sales when required About You We are looking for someone who thrives in a busy environment and can manage multiple priorities: Previous experience in customer service, sales administration, or order processing A confident and professional telephone manner Strong organisational skills with high attention to detail Comfortable using internal systems or CRM platforms Ability to multitask and prioritise workload effectively A proactive and solutions-focused approach What s on Offer Full training and ongoing support A friendly and supportive working environment A varied and engaging role Long-term opportunity within a growing business Apply Now Submit your CV to be considered. Interviews are taking place immediately.
