353 jobs found

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Job Summary The Technical Support Specialist supports the implementation, operations and maintenance of an effective technology stack focussed on delivering the support needed for the SGB business. Providing support through both ServiceNow and 'at-elbow', and working with other members of the SGB IT Team and 3rd party suppliers, as well as stakeholders in the local business, this role assists in supporting, implementing and maintaining all IT/IS/PLM solutions. Responsibility for the day-to-day operational delivery of the technical solution also resides with the Technical Support Specialist. The Technical Support Specialist is a knowledgeable in most aspects of the Information Technology deployed in the SGB business Scope of Responsibilities Provide day-to-day operational IT support for business users across: oNewport (primary site) oCwmbran (offsite location) oBrackley (smaller user base supported remotely) Ensure continuity of IT services ("keeping the lights on") across all supported sites. Manage and resolve: oSupport tickets oIncidents and system failures oService requests (e.g., new PCs, hardware deployment) Contribute to project-related activities when required, although this is a smaller portion of the role. Opportunity to get involved in improvement initiatives beyond BAU support. Experience Approximately 2-3 years' experience in the field. Strong background in IT support and understanding of service desk / service support environment Technical Skills ITIL certified (or strong understanding of ITIL practices as standard for IT support roles). Proficient in Microsoft services and tools. ServiceNow experience is advantageous. Industry background is flexible (manufacturing/industrial experience not required). Soft Skills Demonstrates initiative and proactive approach to work. Confident in delivering presentations and cross-training sessions. Strong communication skills, both written and verbal. Good analytical and problem-solving ability (able to diagnose issues effectively). Self-motivated and able to work independently.

Job Tittle: EUC Architect Location: Belfast, Coleraine, Derry - Londonderry - 1 to 2 days per week onsite Contract Type: Permanent, Full-Time Salary: Circa £45000 - £47,000/Annum Are you ready to take your career to the next level? Our client, a forward-thinking organisation in the Information Technology sector, is seeking an enthusiastic and experienced End User Compute Architect to join their dynamic team. This is a hands-on technical architect role focused on designing, improving, and delivering modern End User Compute (EUC) services. You'll play a key role in shaping how staff and students access IT systems-driving innovation across device management, endpoint security, and cloud-based technologies. About the Role: As the End User Compute Architect, you will be at the forefront of implementing innovative deployment methodologies and technologies that elevate our end-user compute services. You will have the autonomy to influence the adoption of emerging technologies and play a vital role in shaping the future of our organisation's IT landscape. Who You Are: You possess expertise in cloud MDM/MAM technologies and have experience with endpoint management and security tools. You have a knack for Scripting (preferably PowerShell) and a background in managing technical delivery teams. You excel in problem-solving and have strong interpersonal skills to communicate effectively with both technical and non-technical stakeholders. Experienced in Microsoft Endpoint Manager (Intune) or Jamf Pro SCCM/MECM (imaging, patching, application deployment) VDI/Desktop as a Service (eg Azure Virtual Desktop) Endpoint Security (AV, EDR, threat protection) PowerShell Scripting and automation Key Responsibilities: Design and deliver modern End User Compute (EUC) services Lead the implementation of device management and deployment strategies Manage and enhance endpoint platforms (desktop, mobile, VDI) Drive adoption of cloud-based MDM/MAM solutions Manage and coordinate defined "evaluation and investigation" activity aimed at supporting and developing the integration and adoption of the use of corporate approved and centrally managed technology platforms and associated configurations. Initiate and execute centralised service management responsibilities, service performance monitoring, design of software and operating system deployment methods and the production of reporting and monitoring procedures relating to end user device security (eg virus and malware threats). Maintain, manage and develop the endpoint management platforms, endpoint security and Virtual Desktop Infrastructure, including image creation, deployment and maintenance, application packaging and deployment, deployment of security updates and vulnerability management. Research, develop, promote, and support endpoint management and deployment technologies and associated desktop tools. Continuously seek to automate processes including application deployments and management using major Scripting languages such as PowerShell and batch Scripting. Provide a technical consultancy and support service to ICT support staff and to faculty ICT support staff responsible for the deployment and delivery of staff and student services, via managed roll-out projects. Manage and develop the secure configuration and deployment of tailored policies responsible for ensuring effective deployment of endpoint protection capabilities. Represent the department as a technical liaison with maintenance and service providers to resolve operational problems and to contribute to cyclical customer-supplier reviews. Function as the primary technical resource and trusted advisory for internal stakeholder engagements pertaining to endpoint hardware configuration and life cycle management, corresponding procurement activities, endpoint compliance requirements and application requirements. Create technical content and guidance documentation and deliver training courses and knowledge transfer sessions pertaining to new and improved End User Compute services. Why Join Us? Be a part of a supportive and innovative team where your ideas and contributions matter. Enjoy a competitive salary and the opportunity for professional growth. Work in a flexible, hybrid environment that values work-life balance. If you are excited about leveraging technology to improve end-user experiences and meet the qualifications listed above, we would love to hear from you! Apply today to seize this opportunity to make a real impact! Note: Applications must be submitted through the official application form available at [our client's website]. CVs will not be accepted as a substitute for the application form. Join our client in shaping the future of technology. Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Contract Administrator Location: Ringwood, Hampshire Salary: £35,000 £38,000 per annum Hours: 37.5 hours per week The Role Are you a proactive Contract Administrator looking to build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction? In this role, you ll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads. Skills and Experience: Strong customer relationship and communication skills. Experience with contract management. Strong organisational and planning skills. Proactive and solutions focused approach. Experience of working within a managed service provider. Experience in managing SLAs and KPIs to the required standards. Experience of inputting into quality management systems, including ISO9001:2015. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Manchester . Role Summary: The successful candidate will be responsible for providing the operational delivery of the post room services and support Facility Management services. Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping digital mail post trays names up to date, ensuring areas are tidy and that uncollected post is distributed Support in offsite archiving recalling and sending offsite. Monitor and maintain stationery levels Deliver goods received to correct destination/person Approve invoices; goods received notes and statements for payment purposes Assists with preparing meeting and conference rooms. support setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. IT/AV checks. Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate HSE processes and client HSE standards Conduct monthly health and safety SLA checks in support of contract performance requirements Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Provides personal services to employees such as arrangement stationary for events, office wayfinding, volume tracking & reporting, storytelling & building tours & administrative support (preparation of meeting materials), and other services as needed. Maintains neat appearance in the print hubs, meeting rooms rooms and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Services Team and CBRE community with general administrative support including event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Any other task suitable and agreeable within scope Person Specific Strong PC skills, MS Office Self-motivated and resourceful Good administrative skills Well organised and good prioritisation and planning skills Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels Deal with any enquiries in a prompt and efficient manner To immediately raise any health and safety concerns to your manager or team leader

UK Recruitment Consultants - Opportunity to Relocate to Australia! Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au

Revit MEP Co-ordinator Permanent Location Fully Remote Salary Per Annum Negotiable depending on experience A fantastic opportunity has arisen for one of the UK's successful gold value-added resellers of Autodesk software & one of the UK s leading digital transformation partners within the built environment. As a recognised and trusted provider of advanced digital solutions, industry software, IT infrastructure, consultancy, and data-driven services, this organisation supports major Architecture, Engineering, and Construction (AEC) firms across the UK. Due to expansion, they are now looking for an experienced Revit MEP Co-ordinator / MEP Digital Engineer to join their team. You must be a team player, eager to learn and passionate about the construction industry. You will be customer-focused and great at forming new relationships with new and existing customers, helping to ensure that they receive the best possible service. You will have at least 3 4 Years experience in a Construction or off-site manufacturing background creating Mechanical, Electrical, or Public Health models/drawings to RIBA Stage 5 and a high Level of Detail, ideally within a building services environment. Responsibility & Duties Modelling MEP Models to RIBA Stage 5 and a high Level of Detail. Creating Layout Drawings for General Arrangements, MEP Layouts, or for 2D Markups, including modelled elements and annotations. Creating Manufacturer-specific Revit Models/Families. Creating Parametric/Dynamic Revit Families for flexible use. Implement and retain specifications & Revit models. Working with BIM Execution Plans & extracting project requirements. Providing MEP coordination advice to design partners. Experience & Qualification Experience in producing MEP Models to RIBA Stage 5 and a high Level of Detail. Advanced knowledge in Revit with a specific focus on MEP modelling/drawing production. Foundational knowledge in AutoCAD and Navisworks Knowledge of MEP detailing for Manufacturing/Fabrication in Revit. Experience working with Offsite Contractors, or in MMC project works. Experience with installation drawings for onsite use Working knowledge of wider design tools such as Dynamo, Rhino, SketchUp, 3DSMax and Solibri is advantageous but not essential Should this role be of interest please send your most up-to-date CV to the details below and get in touch straight away. co. uk Linkedin- priteshtailorcad

The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through Positive Energy, Respect for all, Innovative spirit, Delivery of our promises and being Engaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. Job Offer Competitive salary ranging from £55,000 to £68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.

Witney, Princes Risborough & UK-wide travel Salary - On application Our client provides hands-on IT managed services, and technical projects to schools across England. They support over 5,000 schools nationally and are proud to be an inclusive, collaborative and people centred organisation. They put schools first, delivering reliable, high quality services that help them get on with what matters most teaching and learning. Their values guide everything they do: they care about their work, they think yes, they keep things clear, they commit to excellence, they deliver on their promises and they work as one team. They are now seeking an experienced Operations Director to lead the next phase of operational excellence across their organisation. The Role Reporting directly to the Managing Director, the Operations Director will provide strategic and operational leadership across their core service delivery functions: Service Desk Regional Technical Teams Project Delivery This is a key role shaping how we scale, transform and continuously improve their services. You will lead the development of efficient, consistent and scalable operational processes to support growth, build capability and deliver an excellent customer experience for schools. Working as part of the senior leadership team, you will drive operational transformation, strengthen performance across all service areas and ensure their operational model supports their commercial and strategic objectives. Direct reports include the Head of Service Delivery, Head of Service Desk Operations and Head of Projects. Key Responsibilities Operational Leadership & Transformation Lead all operational teams to deliver consistent, high quality services. Drive operational change, process improvement and modernisation across the business. Create aligned ways of working across field teams, service desk and projects. Champion a culture of continuous improvement and operational excellence Service Delivery & Performance Ensure a reliable, professional managed service for all customers. Set clear service performance metrics and reporting. Drive consistency, standards and best practice across regional teams. Strengthen documentation, processes and shared service methodologie Projects Delivery Oversee the successful delivery of technical projects, ensuring work is delivered on time and with minimal disruption. Support project frameworks, resource planning and capability development. Ensure project delivery supports growth and onboarding Strategic Leadership Contribute to the wider strategic direction their organisation. Align operational infrastructure with commercial and growth plans. Provide insight on resource planning, capacity, service development and long term operational needs. People Leadership Build strong leadership within operational teams. Drive accountability, performance and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation and change management. Understanding of IT service management frameworks (e.g. ITIL). Experience overseeing technical support, service desk and project functions. Ability to develop processes, frameworks and operational efficiencies. Strong communication and stakeholder engagement skills. Able to operate effectively in a fast paced, evolving environment. Desirable Experience working in the education or schools IT sector. Knowledge of ITIL, Prince2 or similar frameworks. Personal Attributes Highly driven and results focused. Confident leading organisational change. Collaborative and team oriented. Strong customer focused mindset. Able to operate strategically while remaining hands on when needed. This is a full time role with flexible working. Regular presence will be required across their Witney and Princes Risborough offices, with travel across the UK to support regional teams and customer engagement. The package will be discussed at the interview stage and reflects the responsibility and scope of the role. Our client provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. Between these brands they provide services to over 5,000 schools across UK and employ over 470 staff members. They put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. Our client is a friendly and supportive place to work where people feel trusted and respected, and they are proud of the diversity and flexibility that they have and the breadth of skills and experience of their staff. Our client is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment REF-

The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device life cycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing. Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness. Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role Knowledge of business system/ERP implementation Experience with Cyber Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Infrastructure Support Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization - one that requires both technical expertise and strong people leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact in shaping a future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational excellence across multiple cultures and geographies. Act as a bridge between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows 10/11 Client Support expertise Personal Attributes Experienced in working within truly international teams Strong soft skills and emotional intelligence Calm under pressure; resilient in high-intensity situations Proactive , pragmatic, and solutions-oriented Outstanding communication skills Flexible, adaptable, and driven Ability to explain complex technical issues in clear, business-friendly terms Infrastructure Support Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Facilities Admin Scheduling Immediate start Warrington £13.27phr + holiday pay We are seeking a highly organised and proactive Facilities Coordinator to oversee the effective operation of the site's CAFM system and support the Facilities Management team. The ideal candidate will be a confident communicator with strong planning skills, able to manage both planned and reactive workflows in a fast paced environment. Helpdesk Respond promptly and professionally to incoming calls and emails from the business. Log, prioritise, and assign reactive tasks, ensuring the correct engineer or supplier is allocated. Maintain clear communication with end users throughout the lifecycle of reactive jobs, keeping them informed of progress and expected completion times. Planning & Scheduling Plan and schedule PPM tasks for the engineering team and external partners, ensuring resources are effectively coordinated. Work closely with the Lead Engineer and RFM Manager on a daily/weekly basis to ensure service levels, performance, and operational standards are consistently met. Supplier & Subcontractor Coordination Liaise with subcontractors as required, reviewing performance and providing feedback through the appropriate internal systems. Obtain supplier quotations and upload them onto the internal system for client approval, ensuring accuracy and commercial awareness. Communication & Relationship Management Build and maintain strong working relationships with internal stakeholders, engineering teams, subcontractors, and the client. Ensure all communications are clear, timely, and aligned with company standards. Skills & Experience Required Experience using a CAFM system (e.g., Concept, Maximo, Planon, CAFM Explorer, etc.) Strong organisational and scheduling skills. Excellent verbal and written communication abilities. Customer-focused, with the ability to manage expectations professionally. Ability to work under pressure and prioritise workload effectively. Previous experience in Facilities Management or a similar support role is desirable. Proficient in Microsoft Office tools (Outlook, Excel, Word). Personal Attributes Proactive and solution oriented Strong attention to detail Able to build rapport at all levels Confident in multitasking and meeting deadlines Team focused with a collaborative approach What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Summary: South East Water is seeking a dedicated Catchment Scientist to lead vital investigations supporting our commitments to the Water Industry National Environment Programme (WINEP). This role is central to our pledge to protect and enhance the natural environment by managing pollution risks within our drinking water production areas and safeguarded zones. You will coordinate and execute monitoring programmes across groundwater and river catchments. This involves a dynamic mix of field-based data collection and desk-based analysis to identify pollution hotspots and build a clear picture of catchment health. You will work collaboratively with the Environment Agency, Natural England, and other water companies to ensure our water sources remain protected. We are looking for a highly organised, methodical professional with a sharp eye for detail. You will partner closely with Catchment Advisors to translate your scientific findings into effective environmental solutions and community engagement activities. If you are passionate about environmental stewardship and ready to turn data into action, we encourage you to apply. Main responsibilities: To collect samples from South East Water catchments including rivers and boreholes in line with all Water Industry National Environment Programme requirements. To download and manage hydrometric data from borehole loggers, rain gauges etc. To collate, analyse and interpret monitoring data to accurately determine sources of pollution. To represent South East Water at relevant external events and conferences. To help to produce reports on our catchment management activities. To represent the Environmental Team at meetings. You'll need: Skills / Qualifications / Experience A relevant environment /scientific focused degree or relevant work experience and an interest in science. A good understanding and/or some experience either through work or study of environmental and management and factors contributing to the pollution of drinking water. An awareness of water quality standards and regulations. Methodical and conscientious in your approach. Being highly organised, you'll be able to respond to change and show flexibility in managing your workload. Full, clean driver's licence. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £27,000 p.a.

A Leading Pathology Organisation is seeking an enthusiastic and practical IT Endpoint Technician to join its IT team based near Euston, London This is a hands-on, site-based role supporting a busy endpoint environment within a pathology healthcare setting. The Role You will provide first-line desktop and endpoint support, working closely with IT colleagues to maintain, upgrade and deploy hardware across the organisation. The role is primarily based on site their offices in Tavistock square (Kings Cross), with occasional travel to other sites as required. Due to the nature of the role, flexible or home working is not available. Key responsibilities include: Providing desktop and endpoint support for PCs, laptops, thin clients, mobile devices and printers Deploying, configuring and maintaining IT hardware Performing hardware repairs and upgrades (e.g. replacing components) Managing and resolving IT helpdesk tickets, escalating where appropriate Supporting user account setup within Active Directory and email systems Participating in patching, maintenance and endpoint security activities Assisting with IT projects and maintaining technical documentation Delivering timely on-site support, including occasional visits to other locations About You This role would suit someone who is: Hardware-focused, with solid hands-on experience upgrading and repairing computers Ideally with at least one year's experience in a similar IT support or endpoint role (although keen beginners with the right attitude will be considered) Enthusiastic, proactive and eager to learn Comfortable working both independently and as part of a team Fit and active, as the role is physically demanding and involves moving and handling IT equipment Working Hours & Location 40 hours per week, Monday to Friday 08:00 - 17:00, with a 1-hour lunch break Based on site at Tavistock Square Occasional travel to other sites Salary & Benefits Starting salary: £28,808 23 days annual leave, rising to 28 days after 5 years' service Opportunity to develop skills within a large, professional IT environment supporting essential healthcare services If you enjoy hands-on IT work, thrive in a fast-paced environment and are keen to build your career within a Leading Pathology Organisation, this role offers an excellent opportunity to do so.

We are seeking a professional and organised Receptionist to join a financial services organisation in London on a temporary basis. This role requires excellent communication skills and the ability to manage front desk operations efficiently. Client Details This opportunity is with a well-established organisation within the financial services sector. As a reputable and respected entity, the company is known for its structured environment and commitment to delivering excellence in its field. Description You will be responsible for: Greeting and assisting visitors in a professional and courteous manner. Manage incoming calls and direct them to the appropriate departments. Ensure the reception area remains tidy and presentable at all times. Coordinate meeting room bookings and prepare rooms for use. Handle incoming and outgoing mail and deliveries efficiently. Maintain accurate records and logs for visitors and calls. Provide administrative support to other departments as required. Assist with ad-hoc tasks to support the smooth running of the office. Profile A successful Receptionist should have: Previous experience in a receptionist or front-of-house role. Strong organisational and multitasking skills. Excellent verbal and written communication abilities. A professional and approachable demeanour. Proficiency in using office software and telephone systems. A proactive attitude and attention to detail. Job Offer What is on offer: Opportunity to work in a leading financial services organisation in London. Experience in a professional and structured office environment. Temporary position offering flexibility and valuable industry exposure. If you are a motivated Receptionist seeking a temporary role in London, we encourage you to apply now to join this exciting financial services organisation.

Experienced, hands-on Application Support Transition Analyst required to manage transition of enterprise applications into BAU support and ensure operational stability across Salesforce ecosystems and floorplan design platforms. Key Responsibilities Lead application transition, readiness, and knowledge transfer Support releases, stabilisation, and BAU operations Ensure complete support documentation and monitoring in place Manage incidents, problems, and changes (ITIL) Coordinate cross-team issue resolution and RCA Engage stakeholders and provide status reporting Essential Skills 5-7 years' experience in Application Support/Transition roles Salesforce (Data Cloud, CRM), MuleSoft, API integrations SaaS support within AWS/Azure environments Floorplan design tools experience (AutoCAD, Revit, ExpoCAD, Autodesk) ITIL processes and ITSM tools (ServiceNow/Jira) Strong stakeholder management, problem-solving, and communication skills Desirable Adobe Sign, DocuSign, Conga Hybrid role - 2 days per week in Richmond. upon Thames offices.

Hire Controller CF24, Castle Community, Cardiff Salary/Rate: £29,000 - £31,000/annum + quarterly bonus FTH Hire Group is one of the largest independent plant and tool hire companies in the UK, with 19 depots across the South of England, Wales and Scotland. As a result of our expansion plans, we are looking to take on additional high calibre team members. The Hire Controller role provides a fantastic opportunity to contribute to the ongoing success as the business continues an exciting growth plan. This is a pivotal role within the depot, working both internally, operationally and directly with customers. Through providing opportunities to evolve the depot's customer service delivery, you will be strengthening our market presence by being responsible for the smooth running of the Hire Desk and control of all hires coming in and out of the depot. A background in construction or plant and tool knowledge is desirable, but not essential to succeed in this role. Demonstratable experience within a similar 'hire operations' role is essential. Main Responsibilities Oversee and manage depot hire operations to meet agreed service delivery levels in an efficient, personable and professional manner Oversee and manage local hire fleet stock levels and work closely with internal teams to ensure local and network hire fleet supply is maximized to support business objectives Undertake internal review and audit of local hire contract activity to support hire contract quality management within local team and in line with company process expectations Locally oversee and quality manage the new hire contracts and off-hires activity within local depot and support general enquiries in line with company process standards Support central logistics team to ensure the efficient running of local and central transport to support a high-quality service delivery resource to our clients Responsible for (in conjunction with the central Re-hire team) the Re-hire allocation; identifying and prioritizing customer requirements to maximise business growth opportunities Handle and manage incoming external / internal calls and sales enquiries to support local team as required Provide hire and transport rate support to local team when Depot Manager is unavailable Support identification of new business opportunities from inbound enquiries and work with local and regional teams to secure new business wins in line with company sales growth goals Opportunity to be involved in developing existing and new customer accounts through outbound sales activity Support and achieve delivery of sales growth targets for all FTH products and services. What you will need to bring to the role Effective organisational and communication skills Committed to providing an industry leading service delivery approach to business development Capable of developing strong client relationships Confidence to work on own initiative Good planning and preparation skills Flexible in approach to the role to meet business requirements Self-Confident and ability to work under pressure Negotiating skills essential Time management essential Competent levels of IT understanding Proven experience in selling products & services to end user Commitment to self-development High level of integrity and trust Benefits Sales bonus scheme Loyalty bonus scheme Pension - auto enrolment Group Life assurance - 3x salary (once out of probation) 32 days holiday (inclusive of Bank Holidays) Perk Box Birthday Gift Working Hours 7.30am to 5pm

UK Recruitment Consultants - Opportunity to Relocate to Australia! Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au

Python Developer - Fixed Income Trading Technology  We are currently recruiting for a Python Developer to join the Fixed Income trading technology team within a leading international investment bank. This is a core software engineering role focused on building and enhancing production trading systems. Please note this is not a quant, data engineering or AI/ML role, we are looking for a core Python engineer who enjoys owning components, improving systems, and working closely with the business in a fast-paced trading environment. You will sit within Front Office Technology supporting Fixed Income trading desks. The team develops and maintains the core platforms that underpin trade capture, execution workflows, pricing distribution, and integration across the trading stack. You will: Take ownership of defined components and services Deliver enhancements and new functionalities Contribute to design discussions and technical improvements Partner directly with traders and senior technologists This role would suits someone with solid Python experience who is ready to step up in ownership and influence. Responsibilities Develop production grade Object Oriented Python applications Design scalable, resilient Back End services Improve system performance and reliability Participate in code reviews and engineering standards Contribute to testing, CI/CD, and release processes Provide 2nd/3rd line support where required Essential: Python development experience within a trading environment Strong OO production Python Experience building Back End or distributed systems Solid understanding of threading, concurrency, and performance optimisation Business knowledge of at least one: Fixed Income, FX, Rates, Crypto Please submit your CV immediately to be considered for this role