Job Title: Senior Events Manager Company: Assemble Events Ltd Location: Huddersfield, West Yorkshire (Hybrid) Hours: Full-time Salary: Up to £40k per annum About Us Assemble Events is a growing, full-service events management company partnering with universities and non-profit organisations worldwide. We deliver high-impact virtual, in-person, and hybrid events across the education sector - from graduations and global conferences to festivals, award ceremonies, and strategic institutional events. The Role Reporting to the Founder & Director, we are seeking an experienced and highly organised Senior Events Manager to join our team. This role is responsible for the end-to-end delivery of events, ensuring each project aligns with client objectives, meets the highest quality standards, and delivers exceptional experiences. The successful candidate will bring strong project management expertise, meticulous attention to detail, and excellent communication skills, with the ability to effectively manage multiple stakeholders in a fast-paced environment. The ideal candidate will be proactive and self-sufficient, while also being a collaborative and reliable team player. They should demonstrate flexibility in their approach, comfortably operating at a strategic level while remaining hands-on and actively involved in the day-to-day coordination and administration of events. Key Responsibilities Event Planning & Strategy Develop and deliver event strategies aligned with client objectives Create innovative event concepts, themes, and experiences Identify opportunities to enhance delivery and improve processes Project Management Ability to manage and delivery multiple projects at once within assigned portfolio Lead all stages of event delivery from planning through to execution and evaluation Develop detailed timelines, schedules, and production plans Ensure projects are delivered on time, within scope, and to a high standard Budget Management Prepare and manage event budgets Monitor expenditure and ensure cost efficiency Negotiate contracts with venues, suppliers, and partners Client & Stakeholder Management Take a proactive approach to client management on every project, acting as a key point of contact for clients and stakeholders Champion the client's needs, interpreting objectives and translating them into clear, actionable, and successful event plans Develop and strengthen client relationships through exceptional delivery and consistent, high-quality support Maintain strong, professional relationships with all stakeholders throughout the full project lifecycle Supplier Management Source, evaluate, and manage venues, caterers, AV providers, and other event suppliers Negotiate contracts, terms, and service agreements, ensuring value and quality Build and maintain strong, collaborative supplier relationships to support long-term partnerships Monitor supplier performance and ensure delivery aligns with agreed quality, compliance, and operational standards On-Site Event Delivery Oversee and lead all aspects of event setup, live delivery, and breakdown Coordinate on-site teams, proactively troubleshoot issues, and anticipate potential challenges Ensure contingency plans, health & safety requirements, and operational standards are consistently met Build and maintain strong working relationships with internal event teams, venues, and external suppliers Communicate clearly and effectively with all stakeholders to ensure smooth event execution Post-Event Evaluation Measure event success against KPIs Gather and analyse feedback from clients and attendees Produce post-event reports with insights and recommendations Skills & Experience Essential 7+ years' experience in event management Experience working within Higher Education and/or the Not-for-Profit sector Strong project management and organisational skills Proven experience managing budgets and financial processes Excellent communication and stakeholder management skills Ability to manage multiple projects and meet tight deadlines Experience with event platforms (e.g. Zoom Events, Ticket Tailor, Cvent or similar) Proficiency in Microsoft Office and event management tools A proactive, solutions-focused approach with strong attention to detail Willingness to work flexibly, including evenings, weekends, and UK/Internationally travel as required Desirable Degree in Event Management, Marketing, or a related field Experience delivering large-scale or international events Professional event certification (e.g. CMP) How to Apply To apply, please send your CV, cover letter and salary expectations via the button below. Closing date: Wednesday 22nd April 23:59 First Round Interview: Thursday 30th April and Friday 1st May (virtually)
Apr 02, 2026
Full time
Job Title: Senior Events Manager Company: Assemble Events Ltd Location: Huddersfield, West Yorkshire (Hybrid) Hours: Full-time Salary: Up to £40k per annum About Us Assemble Events is a growing, full-service events management company partnering with universities and non-profit organisations worldwide. We deliver high-impact virtual, in-person, and hybrid events across the education sector - from graduations and global conferences to festivals, award ceremonies, and strategic institutional events. The Role Reporting to the Founder & Director, we are seeking an experienced and highly organised Senior Events Manager to join our team. This role is responsible for the end-to-end delivery of events, ensuring each project aligns with client objectives, meets the highest quality standards, and delivers exceptional experiences. The successful candidate will bring strong project management expertise, meticulous attention to detail, and excellent communication skills, with the ability to effectively manage multiple stakeholders in a fast-paced environment. The ideal candidate will be proactive and self-sufficient, while also being a collaborative and reliable team player. They should demonstrate flexibility in their approach, comfortably operating at a strategic level while remaining hands-on and actively involved in the day-to-day coordination and administration of events. Key Responsibilities Event Planning & Strategy Develop and deliver event strategies aligned with client objectives Create innovative event concepts, themes, and experiences Identify opportunities to enhance delivery and improve processes Project Management Ability to manage and delivery multiple projects at once within assigned portfolio Lead all stages of event delivery from planning through to execution and evaluation Develop detailed timelines, schedules, and production plans Ensure projects are delivered on time, within scope, and to a high standard Budget Management Prepare and manage event budgets Monitor expenditure and ensure cost efficiency Negotiate contracts with venues, suppliers, and partners Client & Stakeholder Management Take a proactive approach to client management on every project, acting as a key point of contact for clients and stakeholders Champion the client's needs, interpreting objectives and translating them into clear, actionable, and successful event plans Develop and strengthen client relationships through exceptional delivery and consistent, high-quality support Maintain strong, professional relationships with all stakeholders throughout the full project lifecycle Supplier Management Source, evaluate, and manage venues, caterers, AV providers, and other event suppliers Negotiate contracts, terms, and service agreements, ensuring value and quality Build and maintain strong, collaborative supplier relationships to support long-term partnerships Monitor supplier performance and ensure delivery aligns with agreed quality, compliance, and operational standards On-Site Event Delivery Oversee and lead all aspects of event setup, live delivery, and breakdown Coordinate on-site teams, proactively troubleshoot issues, and anticipate potential challenges Ensure contingency plans, health & safety requirements, and operational standards are consistently met Build and maintain strong working relationships with internal event teams, venues, and external suppliers Communicate clearly and effectively with all stakeholders to ensure smooth event execution Post-Event Evaluation Measure event success against KPIs Gather and analyse feedback from clients and attendees Produce post-event reports with insights and recommendations Skills & Experience Essential 7+ years' experience in event management Experience working within Higher Education and/or the Not-for-Profit sector Strong project management and organisational skills Proven experience managing budgets and financial processes Excellent communication and stakeholder management skills Ability to manage multiple projects and meet tight deadlines Experience with event platforms (e.g. Zoom Events, Ticket Tailor, Cvent or similar) Proficiency in Microsoft Office and event management tools A proactive, solutions-focused approach with strong attention to detail Willingness to work flexibly, including evenings, weekends, and UK/Internationally travel as required Desirable Degree in Event Management, Marketing, or a related field Experience delivering large-scale or international events Professional event certification (e.g. CMP) How to Apply To apply, please send your CV, cover letter and salary expectations via the button below. Closing date: Wednesday 22nd April 23:59 First Round Interview: Thursday 30th April and Friday 1st May (virtually)
Get Staffed Online Recruitment Limited
Melton Mowbray, Leicestershire
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
Apr 02, 2026
Full time
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 02, 2026
Full time
2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
About the team The General Counsel (GC) Team sits at the heart of the organisation, within the Office of the Chair and Chief Executive. We provide high-quality, strategic legal advice that supports public protection and underpins confident, effective decision-making across the organisation. You'll join a collaborative and high-performing team of legal professionals, working closely with Principal Legal Advisers, senior lawyers, a paralegal, and colleagues across the wider "One Legal Community." The team leads on litigation, legal risk management, and organisational learning-ensuring that insight from legal challenges drives continuous improvement. This is an environment where expertise is valued, development is supported, and your contribution will directly influence how the organisation responds to complex legal issues. Your role and impact As a Senior Lawyer, you will play a central role in managing and shaping the organisation's response to legal challenge. You'll oversee a varied and high-profile caseload, including pre-litigation, litigation, and other external challenges, ensuring matters are handled in a way that is legally robust, proportionate, and aligned with organisational values. You'll lead on corporate litigation-drafting legal documents, conducting advocacy, and working closely with external counsel and insurers to deliver high-quality, cost-effective outcomes. You'll also support colleagues across the organisation, providing clear, practical legal advice to senior stakeholders and ensuring witnesses are well-prepared and supported through legal proceedings. Beyond casework, you'll drive learning and improvement. You'll help shape the team's knowledge management approach, identify emerging legal risks, and lead on sharing insight from case law developments. You'll also play a leadership role within the team-supporting colleagues, contributing to team development, and deputising for Principal Legal Advisers when required. Your work will have a direct impact on protecting the public, strengthening organisational resilience, and ensuring the organisation continues to learn and evolve. What you'll bring You're a qualified solicitor or barrister with a current practising certificate and the ability to conduct litigation in England and Wales. You bring strong experience of managing litigation and advising on complex or high-profile legal matters, ideally within a regulated or politically sensitive environment. You combine excellent legal analysis and advocacy skills with the ability to communicate clearly and persuasively to a wide range of stakeholders. You're confident navigating complex legal issues, making sound, defensible decisions, and balancing risk with organisational priorities. Highly organised and proactive, you can manage a busy and varied caseload while meeting tight deadlines. You build strong, collaborative relationships and work effectively across teams and with external partners. Above all, you act with integrity and purpose-committed to delivering high-quality legal work that supports public protection and drives continuous improvement. Interview dates Tuesday 21st and Wednesday 22nd April.
Apr 02, 2026
Full time
About the team The General Counsel (GC) Team sits at the heart of the organisation, within the Office of the Chair and Chief Executive. We provide high-quality, strategic legal advice that supports public protection and underpins confident, effective decision-making across the organisation. You'll join a collaborative and high-performing team of legal professionals, working closely with Principal Legal Advisers, senior lawyers, a paralegal, and colleagues across the wider "One Legal Community." The team leads on litigation, legal risk management, and organisational learning-ensuring that insight from legal challenges drives continuous improvement. This is an environment where expertise is valued, development is supported, and your contribution will directly influence how the organisation responds to complex legal issues. Your role and impact As a Senior Lawyer, you will play a central role in managing and shaping the organisation's response to legal challenge. You'll oversee a varied and high-profile caseload, including pre-litigation, litigation, and other external challenges, ensuring matters are handled in a way that is legally robust, proportionate, and aligned with organisational values. You'll lead on corporate litigation-drafting legal documents, conducting advocacy, and working closely with external counsel and insurers to deliver high-quality, cost-effective outcomes. You'll also support colleagues across the organisation, providing clear, practical legal advice to senior stakeholders and ensuring witnesses are well-prepared and supported through legal proceedings. Beyond casework, you'll drive learning and improvement. You'll help shape the team's knowledge management approach, identify emerging legal risks, and lead on sharing insight from case law developments. You'll also play a leadership role within the team-supporting colleagues, contributing to team development, and deputising for Principal Legal Advisers when required. Your work will have a direct impact on protecting the public, strengthening organisational resilience, and ensuring the organisation continues to learn and evolve. What you'll bring You're a qualified solicitor or barrister with a current practising certificate and the ability to conduct litigation in England and Wales. You bring strong experience of managing litigation and advising on complex or high-profile legal matters, ideally within a regulated or politically sensitive environment. You combine excellent legal analysis and advocacy skills with the ability to communicate clearly and persuasively to a wide range of stakeholders. You're confident navigating complex legal issues, making sound, defensible decisions, and balancing risk with organisational priorities. Highly organised and proactive, you can manage a busy and varied caseload while meeting tight deadlines. You build strong, collaborative relationships and work effectively across teams and with external partners. Above all, you act with integrity and purpose-committed to delivering high-quality legal work that supports public protection and drives continuous improvement. Interview dates Tuesday 21st and Wednesday 22nd April.
Service Desk Analyst 5 days a week on site Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st / 2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial
Apr 02, 2026
Full time
Service Desk Analyst 5 days a week on site Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st / 2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial
Putney High School has an exciting opportunity for a dynamic, enthusiastic and well-qualified individual to join our exceptional PE Department from September 2026. We are looking for an enthusiastic coach with a specialism in lacrosse who is passionate about helping young people reach their full potential in sport. You will be responsible for coaching lacrosse and other sports across the school, assisting with curriculum PE lessons, leading teams during practices and matches and umpiring lacrosse games after school and on Saturdays. The successful candidate will have played lacrosse to at least county or regional level and have experience in coaching the sport. About the PE Department This year, we were proud to be ranked the 4th best school in the country and the 2nd best girls' school for sport by Schools Sports Magazine. Our extensive co-curricular sports programme offers students a broad and exciting range of sporting opportunities, reflecting our commitment to excellence and participation at every level. At the National Schools' Lacrosse Championships, our teams performed exceptionally, finishing among the top 16 in the country, with our U13s crowned National Champions. We run a full and ambitious training programme alongside an extensive fixtures calendar. Regular Saturday matches are a key part of our performance pathway and enable our teams to compete at the highest level. Our netball programme is equally strong. Both our U12 and U13 teams won the Surrey County Tournament, and we field multiple squads across every age group. At U14, U16 and Senior level, our teams continue to achieve success at both regional and national competitions, and our 1st Team was recently crowned GDST Champions. In the summer term, our main sports shift to cricket, tennis and athletics, with matches held after school and during games afternoons. These sports continue to grow in popularity and enjoy high levels of participation across the school. About the School As one of the UK's leading schools, Putney High School is rightly proud of its exceptional academic results and pastoral care. A spirit of intellectual agility and engagement is at the heart of the school's ethos, with pupils stretched, challenged, and supported inside the classroom and beyond. The school is set in leafy, tranquil grounds close to the heart of Putney and to the River Thames. The school is part of the GDST, the UK's leading network of independent girls' schools. We can offer a variety of benefits, such as: Competitive salaries and pay progression. Access to extensive professional development opportunities. Training grants for qualifications. Generous pension schemes. Free life assurance benefit. A discount of up to 50% on fees for children at GDST schools. Interest free loans for training, computer purchase and for a travel season ticket. A Cycle to Work scheme. Competitive terms and conditions of employments. For further information and to apply for this exciting opportunity please click apply. Applications must be received by Monday 20th April 2026 at 9am. Interview date: Friday 24th April 2026. Putney High School and the GDST are committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. Putney High School and the GDST are committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including online checks, checks with past employers and the Disclosure and Barring Service.
Apr 02, 2026
Full time
Putney High School has an exciting opportunity for a dynamic, enthusiastic and well-qualified individual to join our exceptional PE Department from September 2026. We are looking for an enthusiastic coach with a specialism in lacrosse who is passionate about helping young people reach their full potential in sport. You will be responsible for coaching lacrosse and other sports across the school, assisting with curriculum PE lessons, leading teams during practices and matches and umpiring lacrosse games after school and on Saturdays. The successful candidate will have played lacrosse to at least county or regional level and have experience in coaching the sport. About the PE Department This year, we were proud to be ranked the 4th best school in the country and the 2nd best girls' school for sport by Schools Sports Magazine. Our extensive co-curricular sports programme offers students a broad and exciting range of sporting opportunities, reflecting our commitment to excellence and participation at every level. At the National Schools' Lacrosse Championships, our teams performed exceptionally, finishing among the top 16 in the country, with our U13s crowned National Champions. We run a full and ambitious training programme alongside an extensive fixtures calendar. Regular Saturday matches are a key part of our performance pathway and enable our teams to compete at the highest level. Our netball programme is equally strong. Both our U12 and U13 teams won the Surrey County Tournament, and we field multiple squads across every age group. At U14, U16 and Senior level, our teams continue to achieve success at both regional and national competitions, and our 1st Team was recently crowned GDST Champions. In the summer term, our main sports shift to cricket, tennis and athletics, with matches held after school and during games afternoons. These sports continue to grow in popularity and enjoy high levels of participation across the school. About the School As one of the UK's leading schools, Putney High School is rightly proud of its exceptional academic results and pastoral care. A spirit of intellectual agility and engagement is at the heart of the school's ethos, with pupils stretched, challenged, and supported inside the classroom and beyond. The school is set in leafy, tranquil grounds close to the heart of Putney and to the River Thames. The school is part of the GDST, the UK's leading network of independent girls' schools. We can offer a variety of benefits, such as: Competitive salaries and pay progression. Access to extensive professional development opportunities. Training grants for qualifications. Generous pension schemes. Free life assurance benefit. A discount of up to 50% on fees for children at GDST schools. Interest free loans for training, computer purchase and for a travel season ticket. A Cycle to Work scheme. Competitive terms and conditions of employments. For further information and to apply for this exciting opportunity please click apply. Applications must be received by Monday 20th April 2026 at 9am. Interview date: Friday 24th April 2026. Putney High School and the GDST are committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. Putney High School and the GDST are committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including online checks, checks with past employers and the Disclosure and Barring Service.
Executive Fundraising Director We are excited to be recruiting for an Executive Fundraising Director to build on the great work the Charity is doing and to help achieve even more. Join a charity that supports communities in areas of high deprivation to work collectively to give children and young people the best start in life. Position: Executive Fundraising Director Location: North West (Contractually based from one of our clients of ces with exibility to work from home, subject to business requirements and line manager approval. Travel across UK as required) Salary: £67,600 to £70,720 (5% employer pension contribution, Medicash and group life assurance, 27 days annual leave per annum for FTE plus bank holidays) Hours: Full Time 37.5 hours per week Monday-Friday Contract: Permanent Closing Date: 9.00am on Friday 17th April 2026 1st interview: Friday 24th April 2026 2nd interview & Presentation: Friday 1st May 2026 The Role We are looking for an Executive Fundraising Director to strategically oversee and manage the Fundraising function. In order to support the increasing level of demand for this work, over the next five years, the fundraising team will embark on an ambitious growth strategy as they look to grow income from £9 million this year to £20 million by 2029, increasing the breadth, depth and number of communities that the charity serves. The successful candidate will play a key role in leading the development and delivery of the fundraising strategy to ensure that children and young people have the best start in life. They will be responsible for a broad range of income streams with a particular focus on growth across high net worth individuals, individual giving, corporate and digital, whilst continuing to effectively maintain and build upon strong funder base in trusts, foundations, philanthropy and statutory support. They will also directly oversee the wider fundraising team, which currently includes the fundraising manager and fundraising officer roles. Key areas of responsibility include: Fundraising Reporting, compliance and stewardship Leadership, management and collaboration About You You will be educated to degree level or equivalent, demonstrated through relevant professional experience or an accredited qualification. You will have experience of: Fundraising, with at least 5 years in a senior leadership role. Meeting and exceeding fundraising targets in a senior fundraising role. Leading the development and implementation of a successful fundraising strategy, generating significant organisational income. Working across different forms of fundraising including trusts & foundations, high net worth individuals, individual giving, corporate and statutory/public sector. Leading, managing and inspiring high performing fundraising teams. research, strategic planning, budgeting and monitoring. Fostering successful relationships and partnerships with key internal and external stakeholders. Bringing together influential funders and policy makers to increase awareness and support of key issues. Excellent written and verbal communication skills, including the ability to facilitate senior stakeholder meetings, speak engagingly to a wide range of audiences and to represent RtS externally. Understanding of the issues facing the children, young people and communities that we serve. Working with Senior Executive teams and trustee boards. Benefits Include: 5% employer pension contribution 27 days annual leave (plus bank holidays) Medicash health plan Group life assurance Flexible working arrangements Commitment to wellbeing and professional development About the Organisation The charity works with communities in areas of high deprivation to remove barriers to education and create better outcomes for children and young people. Since launching in 2015, we've supported over 50,000 children and young people across 10 communities, with our approach described as "a potential template for community transformation nationally." Since launching in 2015, we've been working with schools, colleges, and local authorities across Blackpool, Rochdale, Birkenhead, and the Liverpool City Region to build inclusive education systems and improve literacy. We are an equal opportunities employer and particularly welcome applications from those with lived experience of the challenges our programmes seek to address. As a Disability Confident employer, we will provide any support needed in the recruitment process. Other roles you may have experience in could include Fundraising, Fundraiser, Executive Fundraising, Trusts, Foundations, High Net Worth, Major Donor, Individual Giving Corporate Fundraising, Fundraising Manager, Director of Fundraising, Head of Fundraising, Senior Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 02, 2026
Full time
Executive Fundraising Director We are excited to be recruiting for an Executive Fundraising Director to build on the great work the Charity is doing and to help achieve even more. Join a charity that supports communities in areas of high deprivation to work collectively to give children and young people the best start in life. Position: Executive Fundraising Director Location: North West (Contractually based from one of our clients of ces with exibility to work from home, subject to business requirements and line manager approval. Travel across UK as required) Salary: £67,600 to £70,720 (5% employer pension contribution, Medicash and group life assurance, 27 days annual leave per annum for FTE plus bank holidays) Hours: Full Time 37.5 hours per week Monday-Friday Contract: Permanent Closing Date: 9.00am on Friday 17th April 2026 1st interview: Friday 24th April 2026 2nd interview & Presentation: Friday 1st May 2026 The Role We are looking for an Executive Fundraising Director to strategically oversee and manage the Fundraising function. In order to support the increasing level of demand for this work, over the next five years, the fundraising team will embark on an ambitious growth strategy as they look to grow income from £9 million this year to £20 million by 2029, increasing the breadth, depth and number of communities that the charity serves. The successful candidate will play a key role in leading the development and delivery of the fundraising strategy to ensure that children and young people have the best start in life. They will be responsible for a broad range of income streams with a particular focus on growth across high net worth individuals, individual giving, corporate and digital, whilst continuing to effectively maintain and build upon strong funder base in trusts, foundations, philanthropy and statutory support. They will also directly oversee the wider fundraising team, which currently includes the fundraising manager and fundraising officer roles. Key areas of responsibility include: Fundraising Reporting, compliance and stewardship Leadership, management and collaboration About You You will be educated to degree level or equivalent, demonstrated through relevant professional experience or an accredited qualification. You will have experience of: Fundraising, with at least 5 years in a senior leadership role. Meeting and exceeding fundraising targets in a senior fundraising role. Leading the development and implementation of a successful fundraising strategy, generating significant organisational income. Working across different forms of fundraising including trusts & foundations, high net worth individuals, individual giving, corporate and statutory/public sector. Leading, managing and inspiring high performing fundraising teams. research, strategic planning, budgeting and monitoring. Fostering successful relationships and partnerships with key internal and external stakeholders. Bringing together influential funders and policy makers to increase awareness and support of key issues. Excellent written and verbal communication skills, including the ability to facilitate senior stakeholder meetings, speak engagingly to a wide range of audiences and to represent RtS externally. Understanding of the issues facing the children, young people and communities that we serve. Working with Senior Executive teams and trustee boards. Benefits Include: 5% employer pension contribution 27 days annual leave (plus bank holidays) Medicash health plan Group life assurance Flexible working arrangements Commitment to wellbeing and professional development About the Organisation The charity works with communities in areas of high deprivation to remove barriers to education and create better outcomes for children and young people. Since launching in 2015, we've supported over 50,000 children and young people across 10 communities, with our approach described as "a potential template for community transformation nationally." Since launching in 2015, we've been working with schools, colleges, and local authorities across Blackpool, Rochdale, Birkenhead, and the Liverpool City Region to build inclusive education systems and improve literacy. We are an equal opportunities employer and particularly welcome applications from those with lived experience of the challenges our programmes seek to address. As a Disability Confident employer, we will provide any support needed in the recruitment process. Other roles you may have experience in could include Fundraising, Fundraiser, Executive Fundraising, Trusts, Foundations, High Net Worth, Major Donor, Individual Giving Corporate Fundraising, Fundraising Manager, Director of Fundraising, Head of Fundraising, Senior Fundraiser. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
About us: 31ten is an agile, independent consultancy and certified B Corp. Trusted by our clients and partners, we've been named as one of the UK's Leading Management Consultancies by the Financial Times every year since 2020. We work in partnership with the public sector to make places better for the people that live, work, and learn in them. Integrity, inclusivity, social and environmental awareness are at the heart of what we do, and we collaborate with our clients to deliver sustainable change, meaningful impact, and better outcomes. Work-life balance is important to us - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that's best for you. Whether that's part-time, condensed hours, from home or the London office, flexible working arrangements are actively supported. 31ten works across Local & Central Government, Housing & Development, Education, Health & Social Care and Blue Light Services. Our services in these sectors typically take the shape of: Customer, Digital & Technology; Strategy & Transformation; People & Change; Placemaking & Regeneration; Finance & Assets; Procurement & Partnerships; and Business Cases. About the role: Managing Consultants at 31ten are central to successful project delivery. Their work goes beyond delivering high-quality advice and outputs - they are responsible for managing delivery teams, quality and commercials, whilst being the face of the project and engaging positively with our clients. We are keen to speak to candidates who are interested in helping us to design and deliver services to the public sector, which: Promote place-based investment approaches that drive inclusive economic growth and long-term value for local communities Leverage public investment to catalyse regeneration and sustainable growth Generate long-term sustainable income streams or one-off receipts through strategic asset reviews Identify opportunities and evaluate options to drive regeneration, repurpose assets and develop new housing Supports growth ambitions through local economic strategies Develop and implement investment strategies, including investment funds, and advise on commercial opportunities Preparation of economic appraisals, impact assessments, and evaluation studies to inform strategic decision-making and prioritise projects Analyse regional and local economic conditions and trends to inform planning, investment, and regeneration priorities Facilitate partnerships between public, private, and community stakeholders to drive inclusive, sustainable economic outcomes Assess and monitor the impact of economic interventions to ensure delivery of intended outcomes for communities The points above reflect our broad-ranging mission, so we don't expect relevant experience in them all. In fact, our preferred recruits tend to have a focused CV with strong evidence of experience in some but not all areas. In this role, we'd expect you to Take responsibility for clarifying scope, planning and delivery of projects, meeting deadlines and flagging risks, tasking and managing the project team Have good commercial acumen in a consulting context and strong management of project hygiene factors, including awareness of the impact on the project and wider business performance Have a growing client network, develop strong relationships with clients through project work, and effectively influence opposite numbers at a project level Be able to design and complete a range of data analysis and convey key insights with a clear understanding of client context, relative strengths, risks and sensitivities Be a clear and effective communicator, with the ability to tailor style to the audience and client context Be a confident report writer - happy holding the pen - and confidently present your own work / findings externally and facilitate regular client engagement Have a strong understanding of the sector and market, and take a proactive approach to further development Be able to plan and manage end-to-end proposal and tender response process, preparing well-drafted responses to bid questions for senior review and directing others as required About you: A great '31tenner' is a self-starter with drive and ambition. We are looking for people who can build excellent client relationships and work collaboratively within a team environment. But above all else, you must be passionate about social impact and working with the public sector. We hire the person first, experience second, shaping the role around the individual. We recognise that every candidate's experiences and background will be different. We value a broad, diverse range of perspectives. We're keen to hear from values-driven candidates, with: Demonstrable experience in Economic Development & Growth, Finance, Investment and Policy Demonstrable experience working either for or with the public sector, specifically local or central government, in-house or in a consulting role with public sector clients Experience writing HMT Green Book Business Cases A growth mindset, regularly seeking feedback and continuous self-improvement Initiative and ownership, self-managing your time, flagging your availability and clearly communicating updates with project teams, working across multiple projects in tandem The ability to engage successfully with clients, client teams and key stakeholders and to work in a relational manner/style A demonstrable commitment to improving public sector and local government services The ability to deal with ambiguity and to navigate complex or unclear issues The ability to think analytically, systematically, and logically, breaking down complex information to enable us and our clients to better understand them Be comfortable receiving and delivering clear, constructive feedback (or prepared to embrace the uncomfortable!) An active contribution to the development of our company culture, role-modelling our values and engaging with internal initiatives and knowledge-sharing Benefits: 25 days annual leave + bank holidays Flexi bank holidays - the option to substitute religious holidays for a date that is meaningful to you The option to purchase up to 5 additional annual leave days (per year) Private healthcare package with BUPA and the ability to add family members Matched pension up to 6% of gross salary Enhanced maternity and shared parental leave Annual performance-based bonus (discretionary) Work-life balance - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that's best for you. Whether that's part-time, condensed hours, from home or the office, flexible working arrangements are actively supported A friendly and supportive working environment with regular opportunities for collaboration, team socials and modern offices with excellent facilities for staff in a central location Annual team away day and Christmas party Opportunities to get involved in our social value programme of volunteering and pro-bono support to causes that align with our mission Continuous opportunities for career development and training, including support to pursue professional qualifications (that align to our work) Unlimited access to our online learning platform, You Can Now Salary sacrifice cycle-to-work, tech at home and electric vehicle scheme Access to our Payroll Giving scheme, enabling tax efficient donations to charities of your choice Our interview process: 1st stage - Initial phone call with our People Lead 2nd stage - Technical interview - Includes an Excel test and case study / presentation task (2hrs, virtual via Teams) with two members of the hiring team 3rd stage - Values & behaviours interview - Final meeting with two members of our Senior Leadership Team (1hr, in-person)
Apr 02, 2026
Full time
About us: 31ten is an agile, independent consultancy and certified B Corp. Trusted by our clients and partners, we've been named as one of the UK's Leading Management Consultancies by the Financial Times every year since 2020. We work in partnership with the public sector to make places better for the people that live, work, and learn in them. Integrity, inclusivity, social and environmental awareness are at the heart of what we do, and we collaborate with our clients to deliver sustainable change, meaningful impact, and better outcomes. Work-life balance is important to us - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that's best for you. Whether that's part-time, condensed hours, from home or the London office, flexible working arrangements are actively supported. 31ten works across Local & Central Government, Housing & Development, Education, Health & Social Care and Blue Light Services. Our services in these sectors typically take the shape of: Customer, Digital & Technology; Strategy & Transformation; People & Change; Placemaking & Regeneration; Finance & Assets; Procurement & Partnerships; and Business Cases. About the role: Managing Consultants at 31ten are central to successful project delivery. Their work goes beyond delivering high-quality advice and outputs - they are responsible for managing delivery teams, quality and commercials, whilst being the face of the project and engaging positively with our clients. We are keen to speak to candidates who are interested in helping us to design and deliver services to the public sector, which: Promote place-based investment approaches that drive inclusive economic growth and long-term value for local communities Leverage public investment to catalyse regeneration and sustainable growth Generate long-term sustainable income streams or one-off receipts through strategic asset reviews Identify opportunities and evaluate options to drive regeneration, repurpose assets and develop new housing Supports growth ambitions through local economic strategies Develop and implement investment strategies, including investment funds, and advise on commercial opportunities Preparation of economic appraisals, impact assessments, and evaluation studies to inform strategic decision-making and prioritise projects Analyse regional and local economic conditions and trends to inform planning, investment, and regeneration priorities Facilitate partnerships between public, private, and community stakeholders to drive inclusive, sustainable economic outcomes Assess and monitor the impact of economic interventions to ensure delivery of intended outcomes for communities The points above reflect our broad-ranging mission, so we don't expect relevant experience in them all. In fact, our preferred recruits tend to have a focused CV with strong evidence of experience in some but not all areas. In this role, we'd expect you to Take responsibility for clarifying scope, planning and delivery of projects, meeting deadlines and flagging risks, tasking and managing the project team Have good commercial acumen in a consulting context and strong management of project hygiene factors, including awareness of the impact on the project and wider business performance Have a growing client network, develop strong relationships with clients through project work, and effectively influence opposite numbers at a project level Be able to design and complete a range of data analysis and convey key insights with a clear understanding of client context, relative strengths, risks and sensitivities Be a clear and effective communicator, with the ability to tailor style to the audience and client context Be a confident report writer - happy holding the pen - and confidently present your own work / findings externally and facilitate regular client engagement Have a strong understanding of the sector and market, and take a proactive approach to further development Be able to plan and manage end-to-end proposal and tender response process, preparing well-drafted responses to bid questions for senior review and directing others as required About you: A great '31tenner' is a self-starter with drive and ambition. We are looking for people who can build excellent client relationships and work collaboratively within a team environment. But above all else, you must be passionate about social impact and working with the public sector. We hire the person first, experience second, shaping the role around the individual. We recognise that every candidate's experiences and background will be different. We value a broad, diverse range of perspectives. We're keen to hear from values-driven candidates, with: Demonstrable experience in Economic Development & Growth, Finance, Investment and Policy Demonstrable experience working either for or with the public sector, specifically local or central government, in-house or in a consulting role with public sector clients Experience writing HMT Green Book Business Cases A growth mindset, regularly seeking feedback and continuous self-improvement Initiative and ownership, self-managing your time, flagging your availability and clearly communicating updates with project teams, working across multiple projects in tandem The ability to engage successfully with clients, client teams and key stakeholders and to work in a relational manner/style A demonstrable commitment to improving public sector and local government services The ability to deal with ambiguity and to navigate complex or unclear issues The ability to think analytically, systematically, and logically, breaking down complex information to enable us and our clients to better understand them Be comfortable receiving and delivering clear, constructive feedback (or prepared to embrace the uncomfortable!) An active contribution to the development of our company culture, role-modelling our values and engaging with internal initiatives and knowledge-sharing Benefits: 25 days annual leave + bank holidays Flexi bank holidays - the option to substitute religious holidays for a date that is meaningful to you The option to purchase up to 5 additional annual leave days (per year) Private healthcare package with BUPA and the ability to add family members Matched pension up to 6% of gross salary Enhanced maternity and shared parental leave Annual performance-based bonus (discretionary) Work-life balance - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that's best for you. Whether that's part-time, condensed hours, from home or the office, flexible working arrangements are actively supported A friendly and supportive working environment with regular opportunities for collaboration, team socials and modern offices with excellent facilities for staff in a central location Annual team away day and Christmas party Opportunities to get involved in our social value programme of volunteering and pro-bono support to causes that align with our mission Continuous opportunities for career development and training, including support to pursue professional qualifications (that align to our work) Unlimited access to our online learning platform, You Can Now Salary sacrifice cycle-to-work, tech at home and electric vehicle scheme Access to our Payroll Giving scheme, enabling tax efficient donations to charities of your choice Our interview process: 1st stage - Initial phone call with our People Lead 2nd stage - Technical interview - Includes an Excel test and case study / presentation task (2hrs, virtual via Teams) with two members of the hiring team 3rd stage - Values & behaviours interview - Final meeting with two members of our Senior Leadership Team (1hr, in-person)
Norfolk Wildlife Trust are looking for an experienced and highly motivated Executive Support Officer to join our team. Executive Support Officer Salary: £28,700 - £30,000 per annum (depending on experience) Contract type: Permanent Working hours: Full time Location: Norfolk Wildlife Trust, Bewick House, 22 Thorpe Road, Norwich, Norfolk, NR1 1RY About Us Norfolk Wildlife Trust is the county s leading conservation charity, committed to protecting and restoring nature across Norfolk. We care for more than 60 nature reserves, work with partners across the landscape, and create opportunities for everyone to enjoy nature and help our wildlife thrive. About You and The Role This is an exciting time for the Trust in the midst of our centenary in 2026. We continue to expand our vital work for Norfolk s wildlife, and we now have a fantastic opportunity for an experienced and highly motivated Executive Support Officer to join our team. This is a critical role that will provide flexible, high-quality administrative, delivery and strategic support to the Chief Executive Officer (CEO) and Strategic Leadership Team (SLT) including effective and efficient management of the CEO s diary, inbox, meetings, key events and correspondence, supporting and enabling the CEO and SLT to lead the organisation and to deliver the strategy. Your experience is important, but more important are your excellent co-ordination, collaboration and delivery skills which will be essential to allow you to provide flexible high-quality support. You will be able to work both independently and in close partnership with the CEO, and you will show initiative in anticipating and resolving problems as needed. You will possess excellent communication skills, and your strong interpersonal skills will enable you to develop effective relationships with a wide range of stakeholders and colleagues at all levels, both internally and externally. There is a lot happening at the Trust and you will be at the centre of that. You will thrive in a busy, changing environment, and be able to contribute effectively to this kind of setting. This post offers an excellent opportunity for a candidate with strong experience of providing high quality administrative support at the senior executive level who would like to utilise their skills to support the Trust in its growth and in making a greater impact for wildlife. In return, we offer a competitive benefits package. Deadline for applications: Wednesday 22nd April 5pm. Interview dates: Thursday 30th April / Friday 1st May. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equality, Diversity and Inclusion We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible. No agencies please.
Apr 02, 2026
Full time
Norfolk Wildlife Trust are looking for an experienced and highly motivated Executive Support Officer to join our team. Executive Support Officer Salary: £28,700 - £30,000 per annum (depending on experience) Contract type: Permanent Working hours: Full time Location: Norfolk Wildlife Trust, Bewick House, 22 Thorpe Road, Norwich, Norfolk, NR1 1RY About Us Norfolk Wildlife Trust is the county s leading conservation charity, committed to protecting and restoring nature across Norfolk. We care for more than 60 nature reserves, work with partners across the landscape, and create opportunities for everyone to enjoy nature and help our wildlife thrive. About You and The Role This is an exciting time for the Trust in the midst of our centenary in 2026. We continue to expand our vital work for Norfolk s wildlife, and we now have a fantastic opportunity for an experienced and highly motivated Executive Support Officer to join our team. This is a critical role that will provide flexible, high-quality administrative, delivery and strategic support to the Chief Executive Officer (CEO) and Strategic Leadership Team (SLT) including effective and efficient management of the CEO s diary, inbox, meetings, key events and correspondence, supporting and enabling the CEO and SLT to lead the organisation and to deliver the strategy. Your experience is important, but more important are your excellent co-ordination, collaboration and delivery skills which will be essential to allow you to provide flexible high-quality support. You will be able to work both independently and in close partnership with the CEO, and you will show initiative in anticipating and resolving problems as needed. You will possess excellent communication skills, and your strong interpersonal skills will enable you to develop effective relationships with a wide range of stakeholders and colleagues at all levels, both internally and externally. There is a lot happening at the Trust and you will be at the centre of that. You will thrive in a busy, changing environment, and be able to contribute effectively to this kind of setting. This post offers an excellent opportunity for a candidate with strong experience of providing high quality administrative support at the senior executive level who would like to utilise their skills to support the Trust in its growth and in making a greater impact for wildlife. In return, we offer a competitive benefits package. Deadline for applications: Wednesday 22nd April 5pm. Interview dates: Thursday 30th April / Friday 1st May. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equality, Diversity and Inclusion We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible. No agencies please.
Application Support Engineer (SQL) - Edinburgh/Glasgow - 26-30K + Bonus Largely Remote/Hybrid: Central Glasgow or Central Edinburgh - Shift patterns and onsite balance below Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 02, 2026
Full time
Application Support Engineer (SQL) - Edinburgh/Glasgow - 26-30K + Bonus Largely Remote/Hybrid: Central Glasgow or Central Edinburgh - Shift patterns and onsite balance below Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts: Morning: 6am to 2:30pm (working from home these weeks) Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late: 2:30pm to 10pm (working from home these weeks) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( Azure AD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
1st Line Support Technician (MSP) Chichester, PO20 (with hybrid / flexible working after training) £24,000 £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support services) company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team. This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience gained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact for clients / users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating to 2nd Line when required and working closely with senior engineers What We re Looking For: Proven experience in a 1st Line / IT Helpdesk role gained within an MSP / IT Support Services company, supporting multiple external clients Strong customer service and communication skills Good knowledge of Windows desktop environments and basic Microsoft 365 A calm, organised and professional approach Desire to learn and progress towards 2nd Line support A driving licence is essential IT certifications are a welcome bonus, but further training is provided In return, you ll join a respected, growing organisation that invests in its people, offers structured training, excellent benefits, and provides genuine career progression within IT support. Integral Recruitment is acting as an employment agency in regard to this advertisement.
Apr 02, 2026
Full time
1st Line Support Technician (MSP) Chichester, PO20 (with hybrid / flexible working after training) £24,000 £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support services) company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team. This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience gained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact for clients / users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating to 2nd Line when required and working closely with senior engineers What We re Looking For: Proven experience in a 1st Line / IT Helpdesk role gained within an MSP / IT Support Services company, supporting multiple external clients Strong customer service and communication skills Good knowledge of Windows desktop environments and basic Microsoft 365 A calm, organised and professional approach Desire to learn and progress towards 2nd Line support A driving licence is essential IT certifications are a welcome bonus, but further training is provided In return, you ll join a respected, growing organisation that invests in its people, offers structured training, excellent benefits, and provides genuine career progression within IT support. Integral Recruitment is acting as an employment agency in regard to this advertisement.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Witney, Oxfordshire
IT Support Technician (Temporary) Long Hanborough (On-site) Full-time We re recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment. This role is ideal for someone with practical IT support experience who enjoys working with hardware, troubleshooting user issues, and keeping systems running smoothly. Key responsibilities: Setting up laptops, desktops, monitors, and peripherals Installing and configuring software (Windows / Microsoft 365) Troubleshooting hardware, software, and basic network issues Supporting user queries (e.g. password resets, access issues) Managing IT equipment, stock, and inventory Logging tickets and escalating issues where required About you: Experience in IT support, service desk, or desktop support Strong knowledge of Windows OS and Microsoft 365 Confident with hardware setup and basic troubleshooting Organised, methodical, and able to work independently Good communication and customer service skills This is a great opportunity for an IT professional looking for a practical, on-site role with a focus on hands-on support and equipment setup.
Apr 02, 2026
Seasonal
IT Support Technician (Temporary) Long Hanborough (On-site) Full-time We re recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment. This role is ideal for someone with practical IT support experience who enjoys working with hardware, troubleshooting user issues, and keeping systems running smoothly. Key responsibilities: Setting up laptops, desktops, monitors, and peripherals Installing and configuring software (Windows / Microsoft 365) Troubleshooting hardware, software, and basic network issues Supporting user queries (e.g. password resets, access issues) Managing IT equipment, stock, and inventory Logging tickets and escalating issues where required About you: Experience in IT support, service desk, or desktop support Strong knowledge of Windows OS and Microsoft 365 Confident with hardware setup and basic troubleshooting Organised, methodical, and able to work independently Good communication and customer service skills This is a great opportunity for an IT professional looking for a practical, on-site role with a focus on hands-on support and equipment setup.
IT Manager Manchester 45,000- 55,000 + Benefits Zachary Daniels are partnering with a growing UK business to recruit an experienced and forward-thinking IT Manager. This is a key leadership role, responsible for overseeing all aspects of IT operations, service delivery, and technical projects across multiple sites. You'll lead a small in-house team, manage third-party providers, and work closely with wider business functions to ensure technology supports performance, compliance, and future growth. The role combines hands-on technical work with strategic planning, with a particular focus on cloud tools, automation, and internal systems improvement. What's on Offer: 45,000- 55,000 basic salary Car allowance Performance bonus 7% employer pension contribution medical cover Key Responsibilities: Lead and manage all day-to-day IT operations and support Oversee infrastructure, networking, and system availability across UK sites Act as the key point of contact between local teams and group-level IT stakeholders Support in-house software development and internal tooling improvements Drive automation and service innovation using AI and modern collaboration tools Manage IT budgets, procurement, licensing, and supplier relationships Maintain strong security standards, disaster recovery planning and compliance Build internal documentation and improve helpdesk processes Support training, coaching, and upskilling across your team and the wider business What We're Looking For: Strong experience leading IT teams in fast-paced or high-growth environments Excellent technical knowledge across Microsoft Azure, M365, Intune, SharePoint and Power BI Hands-on infrastructure and support background with experience in multi-site operations Comfortable working across 1st/2nd line issues while also planning strategic upgrades Strong communicator with the ability to work cross-functionally and manage change A proactive mindset with a passion for innovation and continuous improvement Comfortable working with both internal and external dev teams Apply today with your most up to date CV! BH35453
Apr 02, 2026
Full time
IT Manager Manchester 45,000- 55,000 + Benefits Zachary Daniels are partnering with a growing UK business to recruit an experienced and forward-thinking IT Manager. This is a key leadership role, responsible for overseeing all aspects of IT operations, service delivery, and technical projects across multiple sites. You'll lead a small in-house team, manage third-party providers, and work closely with wider business functions to ensure technology supports performance, compliance, and future growth. The role combines hands-on technical work with strategic planning, with a particular focus on cloud tools, automation, and internal systems improvement. What's on Offer: 45,000- 55,000 basic salary Car allowance Performance bonus 7% employer pension contribution medical cover Key Responsibilities: Lead and manage all day-to-day IT operations and support Oversee infrastructure, networking, and system availability across UK sites Act as the key point of contact between local teams and group-level IT stakeholders Support in-house software development and internal tooling improvements Drive automation and service innovation using AI and modern collaboration tools Manage IT budgets, procurement, licensing, and supplier relationships Maintain strong security standards, disaster recovery planning and compliance Build internal documentation and improve helpdesk processes Support training, coaching, and upskilling across your team and the wider business What We're Looking For: Strong experience leading IT teams in fast-paced or high-growth environments Excellent technical knowledge across Microsoft Azure, M365, Intune, SharePoint and Power BI Hands-on infrastructure and support background with experience in multi-site operations Comfortable working across 1st/2nd line issues while also planning strategic upgrades Strong communicator with the ability to work cross-functionally and manage change A proactive mindset with a passion for innovation and continuous improvement Comfortable working with both internal and external dev teams Apply today with your most up to date CV! BH35453
Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English & French) Work location: Nottingham (Hybrid) Salary: Up to: £29,625 Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and French to provide top-tier technical support to our contract customers. What you'll be doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and Servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What we're looking for: We need a candidate with: Fluency in English & French is required - this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. Excellent customer service skills with a focus on problem-solving and communication. What we can offer you: Referral Bonus - Earn £1000 when you refer a friend to join us! Endless Learning - Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals. Healthcare Cash Plan - Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services. Casual Dress Policy - Come as you are. Company Pension Scheme - Plan for the future while living in the present. Social Events - From team outings to company-wide celebrations, we know how to have fun! 25 Days Annual Leave + Public Holidays - More time to relax and recharge. Purchase & Sale of Annual Leave - Need extra days off? We've got you covered. Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a prefer not to say').
Apr 02, 2026
Full time
Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English & French) Work location: Nottingham (Hybrid) Salary: Up to: £29,625 Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and French to provide top-tier technical support to our contract customers. What you'll be doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and Servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What we're looking for: We need a candidate with: Fluency in English & French is required - this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. Excellent customer service skills with a focus on problem-solving and communication. What we can offer you: Referral Bonus - Earn £1000 when you refer a friend to join us! Endless Learning - Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals. Healthcare Cash Plan - Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services. Casual Dress Policy - Come as you are. Company Pension Scheme - Plan for the future while living in the present. Social Events - From team outings to company-wide celebrations, we know how to have fun! 25 Days Annual Leave + Public Holidays - More time to relax and recharge. Purchase & Sale of Annual Leave - Need extra days off? We've got you covered. Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a prefer not to say').
IT Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2/3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Analyst for their Central Glasgow office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 1st and 2nd Line Support skills and a track record of working in Windows and macOS settings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 1st and 2nd Line support; tackling, prioritising and/or escalating internal support requests across hardware/software/network connectivity/user accounts as appropriate Making sure internal systems and offerings are up to task and that internal users feel heard (as well as guiding them to use systems effectively) Working with the wider function to ensure sprint goals are reached, as well as offer any ideas you may have as to how to improve the IT team Working across the wider spectrum including but not limited to: password resets/access control management/setting up and config of laptops/mobiles/etc., setting up virtual machines using Hyper/V Manager, setting up/closing user accounts and deploying/retrieving relevant hardware, training new IT staff as they join the firm to make sure they are aware of and can traverse systems effectively, creating/managing customer file shares, and more What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting users of all levels of seniority Strong technical working knowledge of Microsoft tooling such as Windows Server, Active Directory / Entra ID, Group Policy and M365 admin/support across Exchange Online, Teams and SharePoint Track record of working in macOS environments; providing support to relevant devices Some Networking knowledge including the likes of DNS / DHCP / VPNs and IP Addressing Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare Ideally but not necessarily some skills across PowerShell scripting and AVD If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, generous holidays, private healthcare, ongoing progression and upskilling, and much more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 01, 2026
Full time
IT Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2/3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Analyst for their Central Glasgow office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 1st and 2nd Line Support skills and a track record of working in Windows and macOS settings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 1st and 2nd Line support; tackling, prioritising and/or escalating internal support requests across hardware/software/network connectivity/user accounts as appropriate Making sure internal systems and offerings are up to task and that internal users feel heard (as well as guiding them to use systems effectively) Working with the wider function to ensure sprint goals are reached, as well as offer any ideas you may have as to how to improve the IT team Working across the wider spectrum including but not limited to: password resets/access control management/setting up and config of laptops/mobiles/etc., setting up virtual machines using Hyper/V Manager, setting up/closing user accounts and deploying/retrieving relevant hardware, training new IT staff as they join the firm to make sure they are aware of and can traverse systems effectively, creating/managing customer file shares, and more What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting users of all levels of seniority Strong technical working knowledge of Microsoft tooling such as Windows Server, Active Directory / Entra ID, Group Policy and M365 admin/support across Exchange Online, Teams and SharePoint Track record of working in macOS environments; providing support to relevant devices Some Networking knowledge including the likes of DNS / DHCP / VPNs and IP Addressing Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare Ideally but not necessarily some skills across PowerShell scripting and AVD If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, generous holidays, private healthcare, ongoing progression and upskilling, and much more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Description Contract: Permanent, full and part time contracts available Salary: £26,872 per annum FTE plus £3,954 London Weighting Allowance per annum (the salary will be pro-rated for part time hours) Location: Victoria Animal Hospital, London, SW1V 1QQ Closing date: 12th April 2026 Interview date: 21st and 22nd April 2026 At Blue Cross, animal welfare is at the heart of everything we do. Our animal hospitals and pet care clinics provide vital veterinary treatment to sick and injured pets, especially when their owners are unable to afford private veterinary fees. By joining us, you ll be playing a meaningful part in ensuring pets receive the care they need at some of the most difficult moments in their lives. More about the role Our reception team play a key role in the effective delivery of our services and in ensuring the best outcome for our patients and their owners by providing the highest level of customer service in a busy animal hospital. They are the link between our clients and the veterinary team and build relationships with clients, their pets, and all members of the hospital teams. As a Receptionist at our Blue Cross veterinary hospital, you will be the first point of contact for visitors and callers, ensuring a warm, compassionate, and friendly welcome that leaves a positive first impression. In addition to providing excellent customer service, you will play a crucial role in offering administrative support and collaborating with our dedicated team of staff and volunteers. Your warm and compassionate welcome sets the tone for all interactions at our hospital, contributing to the overall atmosphere of care and support. By providing administrative support, you ensure the smooth operation of our hospital, allowing our veterinary team to focus on delivering high-quality care to animals in need. We have two opportunities with both full and part time contracts available. Both contracts are worked on a rota basis, including late shifts, weekends and bank holidays. Due to the nature of our work supporting animal welfare, there may be occasions when additional hours are required to meet service demands. About you You ll be a warm, approachable and compassionate individual with excellent communication skills and a strong commitment to inclusive and client focussed care. You ll be confident working in a busy reception environment, supported by good numerical skills and strong attention to detail. Working in an animal hospital can be emotionally challenging where you ll regularly support clients who are distressed or facing difficult decisions about their pets. You ll understand the importance of empathy and patience and you ll have the resilience to stay calm under pressure, adapt quickly to changing priorities, and manage challenging situations. If you re passionate about animal welfare, enjoy helping people at their time of need and want to be part of a supportive, purpose driven team - we d love to hear from you! Knowledge, skills, and experience: Experience of working in a busy customer service role. Strong communication skills, both written and verbal The ability to interact with clients and visitors and communicate effectively with a range of people IT literate with MS Office and web-based databases and platforms. Strong organisational skills and attention to detail. How to apply Click the apply button below and complete the online application process before the closing date. Our interview process will include a competency based interview and practical assessment which provides the opportunity to experience what it is like to work as a receptionist in our animal hospitals. These interviews will be held in person at our Victoria animal hospital therefore online interviews cannot be guaranteed. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Apr 01, 2026
Full time
Description Contract: Permanent, full and part time contracts available Salary: £26,872 per annum FTE plus £3,954 London Weighting Allowance per annum (the salary will be pro-rated for part time hours) Location: Victoria Animal Hospital, London, SW1V 1QQ Closing date: 12th April 2026 Interview date: 21st and 22nd April 2026 At Blue Cross, animal welfare is at the heart of everything we do. Our animal hospitals and pet care clinics provide vital veterinary treatment to sick and injured pets, especially when their owners are unable to afford private veterinary fees. By joining us, you ll be playing a meaningful part in ensuring pets receive the care they need at some of the most difficult moments in their lives. More about the role Our reception team play a key role in the effective delivery of our services and in ensuring the best outcome for our patients and their owners by providing the highest level of customer service in a busy animal hospital. They are the link between our clients and the veterinary team and build relationships with clients, their pets, and all members of the hospital teams. As a Receptionist at our Blue Cross veterinary hospital, you will be the first point of contact for visitors and callers, ensuring a warm, compassionate, and friendly welcome that leaves a positive first impression. In addition to providing excellent customer service, you will play a crucial role in offering administrative support and collaborating with our dedicated team of staff and volunteers. Your warm and compassionate welcome sets the tone for all interactions at our hospital, contributing to the overall atmosphere of care and support. By providing administrative support, you ensure the smooth operation of our hospital, allowing our veterinary team to focus on delivering high-quality care to animals in need. We have two opportunities with both full and part time contracts available. Both contracts are worked on a rota basis, including late shifts, weekends and bank holidays. Due to the nature of our work supporting animal welfare, there may be occasions when additional hours are required to meet service demands. About you You ll be a warm, approachable and compassionate individual with excellent communication skills and a strong commitment to inclusive and client focussed care. You ll be confident working in a busy reception environment, supported by good numerical skills and strong attention to detail. Working in an animal hospital can be emotionally challenging where you ll regularly support clients who are distressed or facing difficult decisions about their pets. You ll understand the importance of empathy and patience and you ll have the resilience to stay calm under pressure, adapt quickly to changing priorities, and manage challenging situations. If you re passionate about animal welfare, enjoy helping people at their time of need and want to be part of a supportive, purpose driven team - we d love to hear from you! Knowledge, skills, and experience: Experience of working in a busy customer service role. Strong communication skills, both written and verbal The ability to interact with clients and visitors and communicate effectively with a range of people IT literate with MS Office and web-based databases and platforms. Strong organisational skills and attention to detail. How to apply Click the apply button below and complete the online application process before the closing date. Our interview process will include a competency based interview and practical assessment which provides the opportunity to experience what it is like to work as a receptionist in our animal hospitals. These interviews will be held in person at our Victoria animal hospital therefore online interviews cannot be guaranteed. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
2nd Line IT Support Engineer Liverpool On-site Permanent Up to £45,000 per annum Proactive IT Appointments are currently recruiting on behalf of a leading employer for an experienced 2nd Line IT Support Engineer to join their team based in Liverpool city centre. This is an excellent opportunity for an experienced support professional who enjoys working in a hands-on, fully on-site environment and is looking to further develop their technical skills across modern Microsoft technologies. The Role: Provide 2nd line support, handling escalations from 1st line teams Diagnose and resolve a wide range of technical issues across user devices and systems Support and administer Microsoft 365 services Manage and maintain Windows 11 environments Utilise Intune for device management and configuration Administer Active Directory (user accounts, permissions, group policies) Support Azure-based infrastructure (essential) Work closely with wider IT teams to ensure efficient service delivery Maintain accurate documentation and contribute to process improvements Key Requirements: Proven experience in a 2nd line support role Strong technical knowledge of Microsoft 365 and Windows 11 Experience with Intune and device management Solid Active Directory administration skills Essential: Hands-on experience with Microsoft Azure Strong troubleshooting and analytical skills Excellent communication and customer-facing abilities Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Apr 01, 2026
Full time
2nd Line IT Support Engineer Liverpool On-site Permanent Up to £45,000 per annum Proactive IT Appointments are currently recruiting on behalf of a leading employer for an experienced 2nd Line IT Support Engineer to join their team based in Liverpool city centre. This is an excellent opportunity for an experienced support professional who enjoys working in a hands-on, fully on-site environment and is looking to further develop their technical skills across modern Microsoft technologies. The Role: Provide 2nd line support, handling escalations from 1st line teams Diagnose and resolve a wide range of technical issues across user devices and systems Support and administer Microsoft 365 services Manage and maintain Windows 11 environments Utilise Intune for device management and configuration Administer Active Directory (user accounts, permissions, group policies) Support Azure-based infrastructure (essential) Work closely with wider IT teams to ensure efficient service delivery Maintain accurate documentation and contribute to process improvements Key Requirements: Proven experience in a 2nd line support role Strong technical knowledge of Microsoft 365 and Windows 11 Experience with Intune and device management Solid Active Directory administration skills Essential: Hands-on experience with Microsoft Azure Strong troubleshooting and analytical skills Excellent communication and customer-facing abilities Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Title: 1st/2nd Line IT Support Location: Malmesbury, Wiltshire - site based five days a week Salary: £30,000 to £35,000 plus on call We are looking for someone in a 1st / 2nd line role with one or two years of experience that is looking for a hands-on role with lots of customer contact based on site in Wiltshire click apply for full job details
Apr 01, 2026
Full time
Job Title: 1st/2nd Line IT Support Location: Malmesbury, Wiltshire - site based five days a week Salary: £30,000 to £35,000 plus on call We are looking for someone in a 1st / 2nd line role with one or two years of experience that is looking for a hands-on role with lots of customer contact based on site in Wiltshire click apply for full job details
The role of 1st/2nd Line IT Support Engineer involves providing technical support and troubleshooting services to end-users, ensuring smooth IT operations. This position requires a proactive approach to resolving IT issues and delivering excellent customer service. Client Details This opportunity is with a small-sized organisation within the Technology & Telecoms industry, known for its focus on innovative IT solutions and support services. The company values technical expertise and aims to deliver tailored services to its clients. Description Provide first and second-line IT support to internal and external users. Diagnose and resolve hardware, software, and network issues efficiently. Log and manage service requests using the company's ticketing system. Support the installation, configuration, and maintenance of IT equipment. Escalate complex technical issues to higher-level support when required. Assist in maintaining system documentation and user guides. Deliver remote and on-site IT support as necessary. Contribute to improving IT processes and customer satisfaction. Profile A successful 1st/2nd Line IT Support Engineer should have: Experience in troubleshooting and resolving technical issues in a support role. Familiarity with operating systems, network configurations, and IT hardware. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal abilities. A willingness to learn and adapt to new technologies. Relevant IT certifications or equivalent technical knowledge. Job Offer Competitive salary ranging from 28,000 to 29,000 per annum. Hybrid working arrangement for improved work-life balance - 2 WFH days per week. Permanent position within a supportive and professional environment. Opportunity to work in the Technology & Telecoms industry in Birmingham. Excellent progression/development opportunities. If you are passionate about IT support and are seeking a fulfilling role in Birmingham, apply now to join a team that values your skills and expertise.
Apr 01, 2026
Full time
The role of 1st/2nd Line IT Support Engineer involves providing technical support and troubleshooting services to end-users, ensuring smooth IT operations. This position requires a proactive approach to resolving IT issues and delivering excellent customer service. Client Details This opportunity is with a small-sized organisation within the Technology & Telecoms industry, known for its focus on innovative IT solutions and support services. The company values technical expertise and aims to deliver tailored services to its clients. Description Provide first and second-line IT support to internal and external users. Diagnose and resolve hardware, software, and network issues efficiently. Log and manage service requests using the company's ticketing system. Support the installation, configuration, and maintenance of IT equipment. Escalate complex technical issues to higher-level support when required. Assist in maintaining system documentation and user guides. Deliver remote and on-site IT support as necessary. Contribute to improving IT processes and customer satisfaction. Profile A successful 1st/2nd Line IT Support Engineer should have: Experience in troubleshooting and resolving technical issues in a support role. Familiarity with operating systems, network configurations, and IT hardware. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal abilities. A willingness to learn and adapt to new technologies. Relevant IT certifications or equivalent technical knowledge. Job Offer Competitive salary ranging from 28,000 to 29,000 per annum. Hybrid working arrangement for improved work-life balance - 2 WFH days per week. Permanent position within a supportive and professional environment. Opportunity to work in the Technology & Telecoms industry in Birmingham. Excellent progression/development opportunities. If you are passionate about IT support and are seeking a fulfilling role in Birmingham, apply now to join a team that values your skills and expertise.
We are looking for a cleaning professional to join our client to cover annual leave. Job title: DBS Cleaner Location: Liverpool Street Dates: April 9th, 10th, 13th, 14th, 15th, 16th, 17th, 20th, 21st, 22nd, 23rd and 24th Hours: 1pm-7pm Pay: 12.50-13.00 an hour As the Cleaner, your role will involve: Responsible for all basic and deep cleaning Cleans floors, walls and furniture in all rooms. Including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and spot cleaning glass and windows. Cleans restrooms, including restocking dispensers, emptying trash, cleaning and sanitising fixtures, cleaning mirrors, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets and urinals Vacuuming Emptying bins and replacing liners Performs additional duties as needed. Skills/Qualities required In date DBS Certificate Reliable and fully committed Hard working and good eye for detail Flexible to work a range of different shifts Good time management Benefits of being a temporary associate via Adecco Weekly pay Contract of Employment Annual leave accrual Access to an exclusive employee benefit and discount portal Ongoing support from a dedicated consultant Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 01, 2026
Seasonal
We are looking for a cleaning professional to join our client to cover annual leave. Job title: DBS Cleaner Location: Liverpool Street Dates: April 9th, 10th, 13th, 14th, 15th, 16th, 17th, 20th, 21st, 22nd, 23rd and 24th Hours: 1pm-7pm Pay: 12.50-13.00 an hour As the Cleaner, your role will involve: Responsible for all basic and deep cleaning Cleans floors, walls and furniture in all rooms. Including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and spot cleaning glass and windows. Cleans restrooms, including restocking dispensers, emptying trash, cleaning and sanitising fixtures, cleaning mirrors, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets and urinals Vacuuming Emptying bins and replacing liners Performs additional duties as needed. Skills/Qualities required In date DBS Certificate Reliable and fully committed Hard working and good eye for detail Flexible to work a range of different shifts Good time management Benefits of being a temporary associate via Adecco Weekly pay Contract of Employment Annual leave accrual Access to an exclusive employee benefit and discount portal Ongoing support from a dedicated consultant Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
