A leading NHS trust is seeking an Admin Manager to provide leadership for the Radiology central administration team in Coventry. The successful candidate will manage day-to-day operations, oversee performance monitoring, and ensure compliance with patient safety standards. This role involves coordinating referrals and supporting service improvements, making it critical for efficient imaging service delivery. Candidates should have strong administrative leadership skills and a commitment to maintaining high standards of patient care.
Jan 12, 2026
Full time
A leading NHS trust is seeking an Admin Manager to provide leadership for the Radiology central administration team in Coventry. The successful candidate will manage day-to-day operations, oversee performance monitoring, and ensure compliance with patient safety standards. This role involves coordinating referrals and supporting service improvements, making it critical for efficient imaging service delivery. Candidates should have strong administrative leadership skills and a commitment to maintaining high standards of patient care.
Wrightington, Wigan & Leigh NHS Foundation Trust Location: Wigan, WN1 2LB Pay: Contract Type: Permanent Hours: Disability Confident: No Closing Date: 06/02/2026 About this job A Vacancy at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. The post holder is responsible for the administration of the Lead Employer training programmes and organisation of quality assurance and improvement for doctors in ensuring that all aspects of the Trust's Medical Education Programmes comply with NHSE requirements and that all assessments and documentation supporting training is produced and organised in a timely manner. The postholder is also required to ensure the timely & successful implementation, application, and reimbursement of Study Leave and Medical Work Experience. The post holder will work with representatives from the Lead Employer and the Trust Human Resources team to plan and co-ordinate the rotation of doctors in training across the Trust and delivery of associated training and education for trainees including Trust and speciality inductions. Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment. The Medical Education Senior Administrator will be part of a proactive team delivering effective high-quality education and training programmes for junior doctors in training within the Trust. The post holder will support the delivery, organisation, and quality assurance of core & speciality training programmes to ensure that thorough and high-quality audit of medical educational activity takes place within the Trust. The post holder will be responsible for the planning and delivery of Trust & Speciality Inductions for junior doctors on placement at the Trust and to ensure the successful implementation and application of study leave for medical staff within the trust, along with administering the Medical Work Experience Programme for local students. The post holder will support the Head of Medical Education, Library Services & Clinical Skills (HoME) in the development and implementation of medical education programmes, teaching programmes and planning and delivery of induction programmes for: Core and Speciality Trainees (CT/ST) General Practice Speciality Trainees (GPST) Internal Medicine Trainees (IMT) Medical Work Experience Programmes (MWEP) The post holder will ensure that the programmes are in line with local and national standards. This will involve working with, and providing advanced administrative support to, the HoME, Programme Leads, Training Programme Directors and other senior members of the Medical Education team. Choose Well Choose WWL Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. People at the Heart Listen and Involve Kind and Respectful ONE Team WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Provide quality assurance to support the delivery, organisation, and audit of specialty training programmes Provide administrative support to the Head of Medical Education in respect of speciality training programmes and lead employer trainees including (but not limited to) maintaining databases, collating information, and the delivery & evaluation of teaching Work with Head of Medical Education, Programme Leads, Training Programme Directors and other senior members of the Medical Education team and implement robust systems and processes for assuring the Trust's medical education programmes for CT/ST comply with the requirements of the General Medical Council (GMC), NHS England and Royal Colleges Assemble & Co-ordinate the GPST out of hours rota, ensuring all participants have had adequate induction before working out of hours Co-ordinate and evaluate the Trust and specialty induction programmes in July/August, December, February and April ensuring that these comply with deanery and Trust requirements Be the first point of contact for day-to-day matters relating to Lead Employer trainees' postgraduate education within the department, escalating to the HoME when necessary Provide data and/or reports as required by the HoME for the Trainee Medical Education Committee, preparing action plans and progress reports in a timely manner when required Be responsible for maintaining records of teaching attendance and elevate any concerns Support the HoME to coordinate Trust monitoring visits from HEE as required ensuring relevant evidence and data is available Work collaboratively and co-operatively with the Undergraduate Administration team to streamline current working practices and integrate the postgraduate and undergraduate teams and functions as appropriate Work collaboratively and co-operatively with the Rota Coordinators to ensure rotational trainee information is shared with relevant departments for service planning Deal with very sensitive and confidential information and be responsible for escalating matters appropriately Assist, and provide guidance to, the Clerical Assistant to collectively co-ordinate the on boarding process for Medical Work Experience Programme at the Trust, liaising with external local colleges and internal trust departments to ensure a smooth application process and placement experience for local students Ensure that efficient office procedures and systems are in place to support audit and quality assurance Work independently on all aspects of the role, managing own workload whilst recognising when it is appropriate to seek advice or assistance Work collaboratively with the other members of the department and the Medical Education Manager to maintain an efficient service in the office, especially in times of absence, i.e.: annual leave and sickness leave and providing assistance in times of particular pressure in any area Provide timely information to the Head of Medical Education and Library Services, Medical Education Manager and the Director of Medical Education for inclusion in the annual report to the deanery when requested Establish and maintain effective, accurate and where appropriate, confidential filing system, ensuring files and specific information can be easily retrieved Ensure the successful implementation, application and reimbursement of study leave for medical staff within the Trust, ensuring that all new Consultants, SAS and Locally Employed doctors are made aware of their study leave entitlements so funding/leave can be accessed equitably Be the first point of contact for all Study Leave queries with responsibility for the Tracker2 electronic Study Leave system, processing applications and pulling off system reports when required To maintain own current awareness of NHS issues, local and national health policy To undertake and participate in Trust-wide initiatives To identify own training and development needs and undertake appropriate training and education as required To work in accordance with the corporate objectives To maintain confidentiality at all times in accordance with the NHS and professional codes To undertake any additional duties in accordance with the grade and nature of the post Attend appropriate regional meetings in relation to specialty training and represent the Trust and Medical Education Department at these events Develop and maintain close working links with NHSE staff who are involved with specialty training Contact all new locally employed doctors requesting information so study leave/funding can be equitably accessed To provide short-term cover for colleagues during periods of leave Ordering of non-stock items Ensure effective use of resources within own role Have devolved responsibility for individual study leave allowances and to ensure that processes and policies are followed in the application & claims of study leave budgets for medical staff Provide cover for evening and weekend meetings on a rota basis This advert closes on Wednesday 14 Jan 2026 Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Jan 12, 2026
Full time
Wrightington, Wigan & Leigh NHS Foundation Trust Location: Wigan, WN1 2LB Pay: Contract Type: Permanent Hours: Disability Confident: No Closing Date: 06/02/2026 About this job A Vacancy at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. The post holder is responsible for the administration of the Lead Employer training programmes and organisation of quality assurance and improvement for doctors in ensuring that all aspects of the Trust's Medical Education Programmes comply with NHSE requirements and that all assessments and documentation supporting training is produced and organised in a timely manner. The postholder is also required to ensure the timely & successful implementation, application, and reimbursement of Study Leave and Medical Work Experience. The post holder will work with representatives from the Lead Employer and the Trust Human Resources team to plan and co-ordinate the rotation of doctors in training across the Trust and delivery of associated training and education for trainees including Trust and speciality inductions. Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment. The Medical Education Senior Administrator will be part of a proactive team delivering effective high-quality education and training programmes for junior doctors in training within the Trust. The post holder will support the delivery, organisation, and quality assurance of core & speciality training programmes to ensure that thorough and high-quality audit of medical educational activity takes place within the Trust. The post holder will be responsible for the planning and delivery of Trust & Speciality Inductions for junior doctors on placement at the Trust and to ensure the successful implementation and application of study leave for medical staff within the trust, along with administering the Medical Work Experience Programme for local students. The post holder will support the Head of Medical Education, Library Services & Clinical Skills (HoME) in the development and implementation of medical education programmes, teaching programmes and planning and delivery of induction programmes for: Core and Speciality Trainees (CT/ST) General Practice Speciality Trainees (GPST) Internal Medicine Trainees (IMT) Medical Work Experience Programmes (MWEP) The post holder will ensure that the programmes are in line with local and national standards. This will involve working with, and providing advanced administrative support to, the HoME, Programme Leads, Training Programme Directors and other senior members of the Medical Education team. Choose Well Choose WWL Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. People at the Heart Listen and Involve Kind and Respectful ONE Team WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Provide quality assurance to support the delivery, organisation, and audit of specialty training programmes Provide administrative support to the Head of Medical Education in respect of speciality training programmes and lead employer trainees including (but not limited to) maintaining databases, collating information, and the delivery & evaluation of teaching Work with Head of Medical Education, Programme Leads, Training Programme Directors and other senior members of the Medical Education team and implement robust systems and processes for assuring the Trust's medical education programmes for CT/ST comply with the requirements of the General Medical Council (GMC), NHS England and Royal Colleges Assemble & Co-ordinate the GPST out of hours rota, ensuring all participants have had adequate induction before working out of hours Co-ordinate and evaluate the Trust and specialty induction programmes in July/August, December, February and April ensuring that these comply with deanery and Trust requirements Be the first point of contact for day-to-day matters relating to Lead Employer trainees' postgraduate education within the department, escalating to the HoME when necessary Provide data and/or reports as required by the HoME for the Trainee Medical Education Committee, preparing action plans and progress reports in a timely manner when required Be responsible for maintaining records of teaching attendance and elevate any concerns Support the HoME to coordinate Trust monitoring visits from HEE as required ensuring relevant evidence and data is available Work collaboratively and co-operatively with the Undergraduate Administration team to streamline current working practices and integrate the postgraduate and undergraduate teams and functions as appropriate Work collaboratively and co-operatively with the Rota Coordinators to ensure rotational trainee information is shared with relevant departments for service planning Deal with very sensitive and confidential information and be responsible for escalating matters appropriately Assist, and provide guidance to, the Clerical Assistant to collectively co-ordinate the on boarding process for Medical Work Experience Programme at the Trust, liaising with external local colleges and internal trust departments to ensure a smooth application process and placement experience for local students Ensure that efficient office procedures and systems are in place to support audit and quality assurance Work independently on all aspects of the role, managing own workload whilst recognising when it is appropriate to seek advice or assistance Work collaboratively with the other members of the department and the Medical Education Manager to maintain an efficient service in the office, especially in times of absence, i.e.: annual leave and sickness leave and providing assistance in times of particular pressure in any area Provide timely information to the Head of Medical Education and Library Services, Medical Education Manager and the Director of Medical Education for inclusion in the annual report to the deanery when requested Establish and maintain effective, accurate and where appropriate, confidential filing system, ensuring files and specific information can be easily retrieved Ensure the successful implementation, application and reimbursement of study leave for medical staff within the Trust, ensuring that all new Consultants, SAS and Locally Employed doctors are made aware of their study leave entitlements so funding/leave can be accessed equitably Be the first point of contact for all Study Leave queries with responsibility for the Tracker2 electronic Study Leave system, processing applications and pulling off system reports when required To maintain own current awareness of NHS issues, local and national health policy To undertake and participate in Trust-wide initiatives To identify own training and development needs and undertake appropriate training and education as required To work in accordance with the corporate objectives To maintain confidentiality at all times in accordance with the NHS and professional codes To undertake any additional duties in accordance with the grade and nature of the post Attend appropriate regional meetings in relation to specialty training and represent the Trust and Medical Education Department at these events Develop and maintain close working links with NHSE staff who are involved with specialty training Contact all new locally employed doctors requesting information so study leave/funding can be equitably accessed To provide short-term cover for colleagues during periods of leave Ordering of non-stock items Ensure effective use of resources within own role Have devolved responsibility for individual study leave allowances and to ensure that processes and policies are followed in the application & claims of study leave budgets for medical staff Provide cover for evening and weekend meetings on a rota basis This advert closes on Wednesday 14 Jan 2026 Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Go back University Hospitals Coventry and Warwickshire NHS Trust Admin Manager The closing date is 11 January 2026 To provide leadership and daily management for the Radiology central administration team, ensuring timely and accurate coordination of reception, referrals, and reporting. The post holder will oversee performance monitoring, rota coordination, complaints management, and escalation processes to maintain compliance with national targets and patient safety standards. This role is critical to supporting DM01 and RTT performance and ensuring efficient delivery of imaging services. Please be advised that sponsorship is not eligible for this post. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Main duties of the job Oversee day-to-day administrative management of the department in line with Trust and national policies. Act as a key resource for staff, providing guidance and supporting training development. Represent the department at meetings and contribute to strategic planning. Lead recruitment, retention, and performance management of administrative staff. Manage sickness reviews, disciplinary and grievance processes. Maintain effective internal and external communication systems. Implement and review policies, processes, and IT systems for efficiency. Coordinate cancer pathways, referrals, and outsourcing; monitor waiting lists and PTLs to prevent breaches of DM01, RTT, and KPIs. Manage Datix incidents and complaints, ensuring compliance and timely resolution. Produce weekly performance reports and oversee rota management. Undertake project work, data analysis, and reporting. Ensure accurate patient data input and compliance with Trust standards. Support service improvement initiatives and share ideas for development. About us University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk) By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values. Job responsibilities Assume overall responsibility for the administrative business-as-usual management of the department with specialist knowledge in line with service requirements. Act as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures. Participate in developing and updating local and Trust-wide training packages in line with National guidance. Participate in strategic, service provider and Trust/Divisional/Departmental meetings, assuming responsibility for administration issues and the impact on resources. Responsibility for departmental performance including participation in setting objectives and standards. Represent the department in appropriate forums. Continuous review and updating of administration policies and procedures and supporting documentation and systems. Implement and develop new processes and guidance for efficient and effective operation of processes within the Department and Trust. Liaise with ICT helpdesk to raise technical issues relating to departmental IT systems. Lead recruitment, retention and selection of administrative staff including preparation of documentation. Manage sickness reviews, disciplinary, capability and grievance issues as required. Ensure effective internal and external communication systems within the department and Trust-wide. Provide an effective communication system both within the team and to internal and external agencies. Motivate and persuade staff regarding changes to procedures and current practice. Liaise with GP surgeries, leads and specialties to ensure issues are resolved and information is communicated. Undertake project work including data collation, manipulation and reporting to produce reports and spreadsheets. Utilise relevant Trust IT systems ensuring accurate patient data input in line with guidelines. Share ideas for potential service improvement. Coordinate cancer pathways including escalation of long waiters and timely scheduling of scanning and reporting. Ensure timely allocation and processing of referrals including outsourcing coordination. Manage Datix incidents and complaints related to the central admin team ensuring compliance and timely resolution. Oversee appraisals, sickness reviews and performance management for the central admin team including medical secretaries, support secretaries and reception staff. Ensure reception and admin rotas are published and adequately covered to maintain service continuity. Produce and manage weekly performance reports. Monitor and validate waiting lists and PTLs to prevent breaches of DM01, RTT targets and internal KPIs. Support service improvement initiatives and maintain compliance with Trust policies and standards. For further details please see the attached job description. Person Specification Qualifications see supporting documents Experience see supporting documents see supporting documents Knowledge see supporting documents see supporting documents Skills see supporting documents see supporting documents Commitment to Trust Values and Behaviours see supporting documents Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name University Hospitals Coventry and Warwickshire NHS Trust Address University Hospitals Coventry and Warwickshire University Hospitals Coventry and Warwickshire
Jan 12, 2026
Full time
Go back University Hospitals Coventry and Warwickshire NHS Trust Admin Manager The closing date is 11 January 2026 To provide leadership and daily management for the Radiology central administration team, ensuring timely and accurate coordination of reception, referrals, and reporting. The post holder will oversee performance monitoring, rota coordination, complaints management, and escalation processes to maintain compliance with national targets and patient safety standards. This role is critical to supporting DM01 and RTT performance and ensuring efficient delivery of imaging services. Please be advised that sponsorship is not eligible for this post. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Main duties of the job Oversee day-to-day administrative management of the department in line with Trust and national policies. Act as a key resource for staff, providing guidance and supporting training development. Represent the department at meetings and contribute to strategic planning. Lead recruitment, retention, and performance management of administrative staff. Manage sickness reviews, disciplinary and grievance processes. Maintain effective internal and external communication systems. Implement and review policies, processes, and IT systems for efficiency. Coordinate cancer pathways, referrals, and outsourcing; monitor waiting lists and PTLs to prevent breaches of DM01, RTT, and KPIs. Manage Datix incidents and complaints, ensuring compliance and timely resolution. Produce weekly performance reports and oversee rota management. Undertake project work, data analysis, and reporting. Ensure accurate patient data input and compliance with Trust standards. Support service improvement initiatives and share ideas for development. About us University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk) By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values. Job responsibilities Assume overall responsibility for the administrative business-as-usual management of the department with specialist knowledge in line with service requirements. Act as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures. Participate in developing and updating local and Trust-wide training packages in line with National guidance. Participate in strategic, service provider and Trust/Divisional/Departmental meetings, assuming responsibility for administration issues and the impact on resources. Responsibility for departmental performance including participation in setting objectives and standards. Represent the department in appropriate forums. Continuous review and updating of administration policies and procedures and supporting documentation and systems. Implement and develop new processes and guidance for efficient and effective operation of processes within the Department and Trust. Liaise with ICT helpdesk to raise technical issues relating to departmental IT systems. Lead recruitment, retention and selection of administrative staff including preparation of documentation. Manage sickness reviews, disciplinary, capability and grievance issues as required. Ensure effective internal and external communication systems within the department and Trust-wide. Provide an effective communication system both within the team and to internal and external agencies. Motivate and persuade staff regarding changes to procedures and current practice. Liaise with GP surgeries, leads and specialties to ensure issues are resolved and information is communicated. Undertake project work including data collation, manipulation and reporting to produce reports and spreadsheets. Utilise relevant Trust IT systems ensuring accurate patient data input in line with guidelines. Share ideas for potential service improvement. Coordinate cancer pathways including escalation of long waiters and timely scheduling of scanning and reporting. Ensure timely allocation and processing of referrals including outsourcing coordination. Manage Datix incidents and complaints related to the central admin team ensuring compliance and timely resolution. Oversee appraisals, sickness reviews and performance management for the central admin team including medical secretaries, support secretaries and reception staff. Ensure reception and admin rotas are published and adequately covered to maintain service continuity. Produce and manage weekly performance reports. Monitor and validate waiting lists and PTLs to prevent breaches of DM01, RTT targets and internal KPIs. Support service improvement initiatives and maintain compliance with Trust policies and standards. For further details please see the attached job description. Person Specification Qualifications see supporting documents Experience see supporting documents see supporting documents Knowledge see supporting documents see supporting documents Skills see supporting documents see supporting documents Commitment to Trust Values and Behaviours see supporting documents Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name University Hospitals Coventry and Warwickshire NHS Trust Address University Hospitals Coventry and Warwickshire University Hospitals Coventry and Warwickshire
A leading healthcare provider in Coventry is seeking a Patient Administration Lead to oversee the administration department. The role involves coordinating team activities, ensuring smooth patient processes, and supporting staff development. Ideal candidates will have healthcare administration experience, strong leadership skills, and proficiency in relevant software. Benefits include 25 days holiday, private healthcare, and ongoing training opportunities.
Jan 12, 2026
Full time
A leading healthcare provider in Coventry is seeking a Patient Administration Lead to oversee the administration department. The role involves coordinating team activities, ensuring smooth patient processes, and supporting staff development. Ideal candidates will have healthcare administration experience, strong leadership skills, and proficiency in relevant software. Benefits include 25 days holiday, private healthcare, and ongoing training opportunities.
A leading healthcare provider based in Newcastle upon Tyne is seeking a Senior Customer Care Administrator. This role requires delivering high-level customer service, managing patient documentation, and supporting clinical staff. Ideal candidates will have strong organizational and IT skills and experience in a healthcare environment. The position offers a commitment to development and a supportive atmosphere for improving patient care.
Jan 11, 2026
Full time
A leading healthcare provider based in Newcastle upon Tyne is seeking a Senior Customer Care Administrator. This role requires delivering high-level customer service, managing patient documentation, and supporting clinical staff. Ideal candidates will have strong organizational and IT skills and experience in a healthcare environment. The position offers a commitment to development and a supportive atmosphere for improving patient care.
Lead Dietetic Administrator The closing date is 14 January 2026 This post is fixed term/secondment for 15 months ending 31st March 2027 due to funding. If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The opportunity has arisen for an enthusiastic, flexible to the needs of the service and self-motivated person who enjoys a challenge to join our friendly team of admin & clerical (A&C) staff, dietitians and dietetic support workers within the Dietetic Department. We have a part time post of 18.75 hours per week available. The post holder(s) will be based in Keir Hardie University Health Park but will be willing to travel and provide admin and clerical cover across the other health board sites. You will support the Office Manager with the supervision of the band 2 Dietetic Clerical Assistants based across the whole health board and provide administrative support to our clinical and management teams. Welsh Skills Desirable: This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or 'B1' Level if you've learnt Welsh as an adult). This doesn't mean you have to be fluent or able to write long reports in Welsh; it just means being able to hold simple conversations with patients. Have a look at the 'Croeso Candidate!' guide attached below for more information. Main duties of the job The post holder will assist with the smooth running of our departmental outpatient clinic and group education appointment system as part of our department wide administration and clerical services. The successful candidate must be a team player and be able to demonstrate excellent communication and interpersonal skills to effectively manage the workload. You should possess exceptional computer skills as well as a sound knowledge of clinical information systems such as Welsh PAS. You should be able to work autonomously as well as within departmental guidelines. Our supportive department actively encourages staff development, providing the successful applicant with a wide variety of development opportunities. About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy Our Health, Our Future focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: • We listen, learn, and improve • We treat everyone with respect • We work together as one team CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and/or Knowledge Knowledge of secretarial or administrative procedures and systems Experience and training to Vocational Level 3 or equivalency. Experience Experience of using Microsoft Office packages. Experience of organisation and monitoring of administrative systems. Experience of working in a hospital environment. Experience of effective team working. Experience of supervising others. Experience of working in a dietetic team. Use of Oracle for ordering and receipting Aptitude and Abilities Skills Articulate with excellent verbal and written communication skills. Able to deal with distressed patients/relatives. Able to develop, organise and accurately maintain effective administration systems. Able to manage and prioritise own and other's workload and use own initiative. Confident and competent in using IT systems. Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role. Personal Qualities Display excellent team working and leadership qualities Is able to remain calm under pressure and offer a flexible approach to working Able to travel around all CTMUHB sites in a timely manner Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board £25,313 to £26,999 a year per annum pro rata
Jan 11, 2026
Full time
Lead Dietetic Administrator The closing date is 14 January 2026 This post is fixed term/secondment for 15 months ending 31st March 2027 due to funding. If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The opportunity has arisen for an enthusiastic, flexible to the needs of the service and self-motivated person who enjoys a challenge to join our friendly team of admin & clerical (A&C) staff, dietitians and dietetic support workers within the Dietetic Department. We have a part time post of 18.75 hours per week available. The post holder(s) will be based in Keir Hardie University Health Park but will be willing to travel and provide admin and clerical cover across the other health board sites. You will support the Office Manager with the supervision of the band 2 Dietetic Clerical Assistants based across the whole health board and provide administrative support to our clinical and management teams. Welsh Skills Desirable: This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or 'B1' Level if you've learnt Welsh as an adult). This doesn't mean you have to be fluent or able to write long reports in Welsh; it just means being able to hold simple conversations with patients. Have a look at the 'Croeso Candidate!' guide attached below for more information. Main duties of the job The post holder will assist with the smooth running of our departmental outpatient clinic and group education appointment system as part of our department wide administration and clerical services. The successful candidate must be a team player and be able to demonstrate excellent communication and interpersonal skills to effectively manage the workload. You should possess exceptional computer skills as well as a sound knowledge of clinical information systems such as Welsh PAS. You should be able to work autonomously as well as within departmental guidelines. Our supportive department actively encourages staff development, providing the successful applicant with a wide variety of development opportunities. About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy Our Health, Our Future focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: • We listen, learn, and improve • We treat everyone with respect • We work together as one team CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and/or Knowledge Knowledge of secretarial or administrative procedures and systems Experience and training to Vocational Level 3 or equivalency. Experience Experience of using Microsoft Office packages. Experience of organisation and monitoring of administrative systems. Experience of working in a hospital environment. Experience of effective team working. Experience of supervising others. Experience of working in a dietetic team. Use of Oracle for ordering and receipting Aptitude and Abilities Skills Articulate with excellent verbal and written communication skills. Able to deal with distressed patients/relatives. Able to develop, organise and accurately maintain effective administration systems. Able to manage and prioritise own and other's workload and use own initiative. Confident and competent in using IT systems. Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role. Personal Qualities Display excellent team working and leadership qualities Is able to remain calm under pressure and offer a flexible approach to working Able to travel around all CTMUHB sites in a timely manner Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board £25,313 to £26,999 a year per annum pro rata
Senior Medical Education Administrator Brighton & Hove The Medical Education Department is responsible for the provision and quality control of undergraduate and postgraduate medical education to meet national requirements for training, with the wider purpose of improving standards of patient care. We are looking to appoint an experienced and motivated administrator to work within the Postgraduate Medical Education Team. The post holder will support the senior leadership team, tutors, specialist leads, and administration team in the delivery of postgraduate medical education across Sussex, with specific responsibility for the Brighton & Hove area. This role is suitable for hybrid working once a satisfactory induction and training period has been completed. Office-based days will mainly be worked at Sussex Education Centre in Hove, but as the team covers all of Sussex, cross-site travel will be a requirement for attending meetings and supporting events. Office-based days must include a Wednesday, but some flexibility will be required around induction periods to meet the needs of the service. Main duties of the job We are looking for someone with proven administrative experience, excellent organisational skills, a collaborative, can-do approach, and the ability to work with different IT systems and applications, including online meeting platforms. The post holder must be able to work with a diverse range of colleagues, utilising good interpersonal and communication skills. About us A full induction to medical education and the Trust will be provided and support will be readily available from managers and the wider team. Following appropriate training and guidance, it is anticipated that the post holder will be able to assume responsibility for their workload with minimal supervision. Job responsibilities A consistent and regular on-site presence is required to support team working and business needs, such as the facilitation of induction and teaching programmes, and to maintain a welcoming and supportive environment for doctors who may require assistance from the team. Please refer to the Job Description for a detailed overview of the post. Person Specification Qualifications NVQ in administration Level 3 or evidence of equivalent practical experience Good standard of secondary education; GCSE at Grade C or above Knowledge/experience Good knowledge of Microsoft Word, Outlook, Excel, PowerPoint and MS Teams Proven experience of minute taking. Significant experience of a range of secretarial procedures Knowledge and understanding of key issues within the NHS affecting doctors in training An in-depth knowledge of Postgraduate Medical Education administration processes and the Resident Doctor training pathway Experience as an administrator in the public sector Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 11, 2026
Full time
Senior Medical Education Administrator Brighton & Hove The Medical Education Department is responsible for the provision and quality control of undergraduate and postgraduate medical education to meet national requirements for training, with the wider purpose of improving standards of patient care. We are looking to appoint an experienced and motivated administrator to work within the Postgraduate Medical Education Team. The post holder will support the senior leadership team, tutors, specialist leads, and administration team in the delivery of postgraduate medical education across Sussex, with specific responsibility for the Brighton & Hove area. This role is suitable for hybrid working once a satisfactory induction and training period has been completed. Office-based days will mainly be worked at Sussex Education Centre in Hove, but as the team covers all of Sussex, cross-site travel will be a requirement for attending meetings and supporting events. Office-based days must include a Wednesday, but some flexibility will be required around induction periods to meet the needs of the service. Main duties of the job We are looking for someone with proven administrative experience, excellent organisational skills, a collaborative, can-do approach, and the ability to work with different IT systems and applications, including online meeting platforms. The post holder must be able to work with a diverse range of colleagues, utilising good interpersonal and communication skills. About us A full induction to medical education and the Trust will be provided and support will be readily available from managers and the wider team. Following appropriate training and guidance, it is anticipated that the post holder will be able to assume responsibility for their workload with minimal supervision. Job responsibilities A consistent and regular on-site presence is required to support team working and business needs, such as the facilitation of induction and teaching programmes, and to maintain a welcoming and supportive environment for doctors who may require assistance from the team. Please refer to the Job Description for a detailed overview of the post. Person Specification Qualifications NVQ in administration Level 3 or evidence of equivalent practical experience Good standard of secondary education; GCSE at Grade C or above Knowledge/experience Good knowledge of Microsoft Word, Outlook, Excel, PowerPoint and MS Teams Proven experience of minute taking. Significant experience of a range of secretarial procedures Knowledge and understanding of key issues within the NHS affecting doctors in training An in-depth knowledge of Postgraduate Medical Education administration processes and the Resident Doctor training pathway Experience as an administrator in the public sector Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
A leading healthcare provider in Greater London is seeking a dedicated full-time Senior Administrator to support its Westminster Talking Therapies department. The candidate will manage central inboxes, coordinate administrative tasks, and ensure smooth operations within a structured environment. Essential skills include proficiency in Microsoft Office and excellent communication abilities. This role offers a competitive salary and the chance to contribute to compassionate patient care.
Jan 11, 2026
Full time
A leading healthcare provider in Greater London is seeking a dedicated full-time Senior Administrator to support its Westminster Talking Therapies department. The candidate will manage central inboxes, coordinate administrative tasks, and ensure smooth operations within a structured environment. Essential skills include proficiency in Microsoft Office and excellent communication abilities. This role offers a competitive salary and the chance to contribute to compassionate patient care.
The Digital Customer Operations team is expanding!This is an exciting opportunity to join our team and be involved in a wide range of Digital projects. We are looking for motivated and dynamicindividuals to be part of new and exciting projects and product support which will support the Trust's digital journey.This is a hybrid working post. The successful applicant must be able to travel to sites based across NTW Solutionson a regular basis. Main duties of the job You will work in a supportive role to the Digital Product and Delivery team. You will lead the implementation, configuration, testing and training forclinical and corporate systems and digital solutions. You will also take an active role in the ongoing support and development of digital solutions, ensuring our customers have an excellent experience of digital. Covering an area from the Borders of Scotland to the North of Durham, and across North Cumbria, we are actively working with Trust services toimprove digital provision. About us NTW Solutions is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here. We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces. We were set up by CNTW NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond. We make a difference and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care. Job responsibilities Please refer to the Job Description itself for a wider overview of the role. Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms). If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this. Person Specification Education Education to degree level (or equivalent experience) Relevant qualifications in the area of System Administration (or equivalent experience) Knowledge Knowledge of a range of digital solutions and disciplines Good knowledge of Project Management methodologies Knowledge of system support management, standards and the applicability of change control process Knowledge in the maintenance of secure system configuration Skills Ability to lead and manage multiple highly complex workstreams and change activities including motivation of staff and appropriate delegation Ability to facilitate change to realise benefits from projects and change activities Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name NTW Solutions Limited Address St Nicholas Hospital or Hopewood Park or Carleton Clinic St Nicholas Hospital or Hopewood Park or Carleton Clinic
Jan 11, 2026
Full time
The Digital Customer Operations team is expanding!This is an exciting opportunity to join our team and be involved in a wide range of Digital projects. We are looking for motivated and dynamicindividuals to be part of new and exciting projects and product support which will support the Trust's digital journey.This is a hybrid working post. The successful applicant must be able to travel to sites based across NTW Solutionson a regular basis. Main duties of the job You will work in a supportive role to the Digital Product and Delivery team. You will lead the implementation, configuration, testing and training forclinical and corporate systems and digital solutions. You will also take an active role in the ongoing support and development of digital solutions, ensuring our customers have an excellent experience of digital. Covering an area from the Borders of Scotland to the North of Durham, and across North Cumbria, we are actively working with Trust services toimprove digital provision. About us NTW Solutions is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here. We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces. We were set up by CNTW NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond. We make a difference and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care. Job responsibilities Please refer to the Job Description itself for a wider overview of the role. Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms). If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this. Person Specification Education Education to degree level (or equivalent experience) Relevant qualifications in the area of System Administration (or equivalent experience) Knowledge Knowledge of a range of digital solutions and disciplines Good knowledge of Project Management methodologies Knowledge of system support management, standards and the applicability of change control process Knowledge in the maintenance of secure system configuration Skills Ability to lead and manage multiple highly complex workstreams and change activities including motivation of staff and appropriate delegation Ability to facilitate change to realise benefits from projects and change activities Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name NTW Solutions Limited Address St Nicholas Hospital or Hopewood Park or Carleton Clinic St Nicholas Hospital or Hopewood Park or Carleton Clinic
Admin Professional environment MSWord/Excel document management January 26 start £13.27phr Your new company MyClient is a regulatory body whose head office is based in Manchester. TheyUphold excellence and integrity as the leading regulatory authority forHealthcare professions, ensuring the highest standard of practice and patientCare. Your new role To provide comprehensive administrative support to the Legal Team, ensuring efficient case progression and compliance with organisational standards. Key Responsibilities Support legal advisers and paralegals with casework administration. Prepare hearing bundles and redact sensitive information from large document sets. Manage bookings for desks, meetings, travel, and accommodation. Facilitate lodging and receipt of Court applications and orders. Handle telephone enquiries professionally and maintain accurate notes. Liaise with internal teams for document requirements, printing, couriering, and archiving. Maintain and update electronic records using bespoke database systems. Monitor and manage stationery supplies for the Legal Team. Process invoices via Agresso and resolve finance queries. Undertake other reasonable duties as required. Proficient in MS Word, Excel, Outlook, and electronic diary management. Strong organisational skills with the ability to prioritise essential criteria meet deadlines. High attention to detail and accuracy in document preparation. Excellent interpersonal and communication skills for liaising with diverse stakeholders. Ability to maintain confidentiality and work within established policies. Team player with initiative and adaptability to changing priorities. Customer-focused approach with commitment to service excellence. Constructive participation in process improvements and organisational change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 11, 2026
Seasonal
Admin Professional environment MSWord/Excel document management January 26 start £13.27phr Your new company MyClient is a regulatory body whose head office is based in Manchester. TheyUphold excellence and integrity as the leading regulatory authority forHealthcare professions, ensuring the highest standard of practice and patientCare. Your new role To provide comprehensive administrative support to the Legal Team, ensuring efficient case progression and compliance with organisational standards. Key Responsibilities Support legal advisers and paralegals with casework administration. Prepare hearing bundles and redact sensitive information from large document sets. Manage bookings for desks, meetings, travel, and accommodation. Facilitate lodging and receipt of Court applications and orders. Handle telephone enquiries professionally and maintain accurate notes. Liaise with internal teams for document requirements, printing, couriering, and archiving. Maintain and update electronic records using bespoke database systems. Monitor and manage stationery supplies for the Legal Team. Process invoices via Agresso and resolve finance queries. Undertake other reasonable duties as required. Proficient in MS Word, Excel, Outlook, and electronic diary management. Strong organisational skills with the ability to prioritise essential criteria meet deadlines. High attention to detail and accuracy in document preparation. Excellent interpersonal and communication skills for liaising with diverse stakeholders. Ability to maintain confidentiality and work within established policies. Team player with initiative and adaptability to changing priorities. Customer-focused approach with commitment to service excellence. Constructive participation in process improvements and organisational change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
A leading fertility service provider is seeking a Patient Support team member in Maidenhead. This role focuses on delivering exceptional customer care, handling patient enquiries, and ensuring an efficient administrative service. Candidates should possess strong communication skills, relevant administration experience, and the ability to handle sensitive patient information. This is a full-time role with evening and weekend shifts on a rotational basis.
Jan 11, 2026
Full time
A leading fertility service provider is seeking a Patient Support team member in Maidenhead. This role focuses on delivering exceptional customer care, handling patient enquiries, and ensuring an efficient administrative service. Candidates should possess strong communication skills, relevant administration experience, and the ability to handle sensitive patient information. This is a full-time role with evening and weekend shifts on a rotational basis.
University Hospitals Sussex NHS Foundation Trust
Brighton, Sussex
View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today. Employer University Hospitals Sussex NHS Foundation Trust Employer type NHS Site Royal Sussex County Hospital Town Brighton Salary £12.59 per hour Salary period Hourly Closing 22/01/:59 At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years. Our hard-working, talented and dedicated people work together towards a common goal - to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex. At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust. We value compassion, inclusion and respect as our core values . We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research , we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. As part of our commitment to access for all, please see the different ways you can access the application form: We look forward to receiving your application and the start of your journey with UHSussex. Job overview Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants Responsible for supervisor and delivering a friendly efficient reception service to staff and visitors arriving at Royal Sussex County Hospital . To work as an integral member of the Retail and Events team providing a quality service linked to high standards of customer and patient care. To ensure and maintain the organisation and administration of the services. The post holder will manage a team of receptionists to deliver the highest standard of administrative support Royal Sussex County Hospital. To operate the a reception Internal Telecoms System ensuring all incoming calls are answered swiftly and efficiently transferred to the correct extension Main duties of the job Understand the Trusts key priorities and those of your users and translate these into key priorities for your division. To manage and co-ordinate the reception process and to ensure a responsive service is always available. Deal with complex and contentious issues within the scope of the role, and to report such issues to the Retail and Events Reception Manager for advice and support if they have wider implications for the department or trust. To regularly review the performance and effectiveness of each team member, coaching and retraining individuals where necessary to maintain the quality of reception services in line with customer service, health and safety, security and trust policies and procedures. To assist the Retail and Events Reception Manager where required to draw up and implement duty rotas and allocate work, ensuring designated area is always covered appropriately. To ensure staff and users conform to security arrangements and maintain control of centre keys. Manage room booking and hospitality requests system and levy the appropriate charge for no shows and late cancellations and to produce rooming sheets. Making booking requests for catering allocated to events and room bookings. See Job Description and Personal Specification for more details Working for our organisation At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex. Detailed job description and main responsibilities To manage the reporting of estates issues to the trust service desk on behalf of the department and users and to follow up on their behalf for updates. To manage data inputting, filing, and photocopying. To manage the provision of administrative services to
Jan 11, 2026
Full time
View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today. Employer University Hospitals Sussex NHS Foundation Trust Employer type NHS Site Royal Sussex County Hospital Town Brighton Salary £12.59 per hour Salary period Hourly Closing 22/01/:59 At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years. Our hard-working, talented and dedicated people work together towards a common goal - to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex. At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust. We value compassion, inclusion and respect as our core values . We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research , we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. As part of our commitment to access for all, please see the different ways you can access the application form: We look forward to receiving your application and the start of your journey with UHSussex. Job overview Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants Responsible for supervisor and delivering a friendly efficient reception service to staff and visitors arriving at Royal Sussex County Hospital . To work as an integral member of the Retail and Events team providing a quality service linked to high standards of customer and patient care. To ensure and maintain the organisation and administration of the services. The post holder will manage a team of receptionists to deliver the highest standard of administrative support Royal Sussex County Hospital. To operate the a reception Internal Telecoms System ensuring all incoming calls are answered swiftly and efficiently transferred to the correct extension Main duties of the job Understand the Trusts key priorities and those of your users and translate these into key priorities for your division. To manage and co-ordinate the reception process and to ensure a responsive service is always available. Deal with complex and contentious issues within the scope of the role, and to report such issues to the Retail and Events Reception Manager for advice and support if they have wider implications for the department or trust. To regularly review the performance and effectiveness of each team member, coaching and retraining individuals where necessary to maintain the quality of reception services in line with customer service, health and safety, security and trust policies and procedures. To assist the Retail and Events Reception Manager where required to draw up and implement duty rotas and allocate work, ensuring designated area is always covered appropriately. To ensure staff and users conform to security arrangements and maintain control of centre keys. Manage room booking and hospitality requests system and levy the appropriate charge for no shows and late cancellations and to produce rooming sheets. Making booking requests for catering allocated to events and room bookings. See Job Description and Personal Specification for more details Working for our organisation At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex. Detailed job description and main responsibilities To manage the reporting of estates issues to the trust service desk on behalf of the department and users and to follow up on their behalf for updates. To manage data inputting, filing, and photocopying. To manage the provision of administrative services to
Patient Administration Lead Meriden Hospital 37.5 Hours & Permanent Salary: Up to £31,000.00 per year (depending on level of experience, training and qualification) The Meriden Hospital in Coventry is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administration Lead to join their team of staff in the administration department. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Duties of this role include: Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are consistently met. Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas. Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments. Monitor patient flow processes and liaise with clinical teams to ensure accurate and timely scheduling. Provide day-to-day supervision, coaching, and support to administrative staff. Support recruitment, induction, training, and ongoing development of the team. Applicants should meet the following criteria: Experience in a healthcare administration or patient services role. Strong leadership, team coordination, or supervisory experience. Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Proficient in Microsoft Office and patient management systems. Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Healthcare Scheme for treatment at our hospitals, covering pre existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Jan 10, 2026
Full time
Patient Administration Lead Meriden Hospital 37.5 Hours & Permanent Salary: Up to £31,000.00 per year (depending on level of experience, training and qualification) The Meriden Hospital in Coventry is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administration Lead to join their team of staff in the administration department. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Duties of this role include: Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are consistently met. Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas. Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments. Monitor patient flow processes and liaise with clinical teams to ensure accurate and timely scheduling. Provide day-to-day supervision, coaching, and support to administrative staff. Support recruitment, induction, training, and ongoing development of the team. Applicants should meet the following criteria: Experience in a healthcare administration or patient services role. Strong leadership, team coordination, or supervisory experience. Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Proficient in Microsoft Office and patient management systems. Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Healthcare Scheme for treatment at our hospitals, covering pre existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Clinical Admin Team lead Spire Elland Hospital Full time Competitive salary and Great Benefits Spire Elland has a great opportunity for a Clinic Admin Team lead to join the management team on permeant full time basis. Job Purpose To be responsible for providing clear professional leadership of administrative functions at Spire Elland Hospital and Dewsbury Clinic (clinical administration services to include Ward clerks, Radiology, Physiotherapy and medical records). Working to ensure key stakeholders are fully supported as appropriate, to include your teams, consultants, external contracted services, patients, and clinical staff. The role will include change management and strategic planning across all administration services. The role holder will be a daily link to our patient service centre. To improve operational processes where required and ensure regulatory changes are effectively implemented across teams ensuring standards are met and delivery of key performance indicators. The role will involve being 'hands on' when required to support the ongoing delivery of customer facing services. Overall Responsibilities Provide clear leadership in the operation and delivery of administration functions, ensuring they perform to the required commercial, corporate and professional standards; inspiring teams to provide world class customer service excellence. Regularly monitoring performance and taking appropriate action to meet financial targets and key performance indicators. Developing strong and effective communication channels throughout administration departments by holding regular team meetings, 1 to 1's and promoting the correct Spire behaviours. To be ultimately responsible for the leadership of the teams, including recruitment, training, Enabling Excellence, sickness recording, annual leave, health and safety and performance management including compliance with DSE assessments and manual handling requirements. Actively promote ongoing personal development within teams to ensure we have a skilled workforce who are up to date with any changes relating to their individual roles. Developing, leading, and maintaining a 'one best way' standard of customer service. Ensuring high standards of customer service are consistently reviewed and achieved. Constantly review performance of the services in your remit based on performance monitoring data feedback received from customers, including consultants and developing action plans for ongoing continuous improvement. Where appropriate, leading on the investigation and response to formal complaints, including the reporting of adverse events. To assist the Operations Director in production of monthly business performance summaries detailing patient activity, labour cots and areas of over/under spend. To monitor team service levels adjusting and reallocating of resource (such as staff) as required meeting the demands of the business. Sharing best practice with other hospitals creating and supporting network opportunities as identified. Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. The role requires a close working relationship with the 1 other Business operations team leader who will lead the non-clinical administration teams. Sharing knowledge and innovations. Some cover for annual leave may be required. Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Qualifications and Training and Experience Good standard of secondary education with demonstrable literacy and numeracy skills Track record of successful people and process management, ideally in a multi-functional environment Previous experience working in the healthcare industry or a similar customer orientated organisation Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Jan 10, 2026
Full time
Clinical Admin Team lead Spire Elland Hospital Full time Competitive salary and Great Benefits Spire Elland has a great opportunity for a Clinic Admin Team lead to join the management team on permeant full time basis. Job Purpose To be responsible for providing clear professional leadership of administrative functions at Spire Elland Hospital and Dewsbury Clinic (clinical administration services to include Ward clerks, Radiology, Physiotherapy and medical records). Working to ensure key stakeholders are fully supported as appropriate, to include your teams, consultants, external contracted services, patients, and clinical staff. The role will include change management and strategic planning across all administration services. The role holder will be a daily link to our patient service centre. To improve operational processes where required and ensure regulatory changes are effectively implemented across teams ensuring standards are met and delivery of key performance indicators. The role will involve being 'hands on' when required to support the ongoing delivery of customer facing services. Overall Responsibilities Provide clear leadership in the operation and delivery of administration functions, ensuring they perform to the required commercial, corporate and professional standards; inspiring teams to provide world class customer service excellence. Regularly monitoring performance and taking appropriate action to meet financial targets and key performance indicators. Developing strong and effective communication channels throughout administration departments by holding regular team meetings, 1 to 1's and promoting the correct Spire behaviours. To be ultimately responsible for the leadership of the teams, including recruitment, training, Enabling Excellence, sickness recording, annual leave, health and safety and performance management including compliance with DSE assessments and manual handling requirements. Actively promote ongoing personal development within teams to ensure we have a skilled workforce who are up to date with any changes relating to their individual roles. Developing, leading, and maintaining a 'one best way' standard of customer service. Ensuring high standards of customer service are consistently reviewed and achieved. Constantly review performance of the services in your remit based on performance monitoring data feedback received from customers, including consultants and developing action plans for ongoing continuous improvement. Where appropriate, leading on the investigation and response to formal complaints, including the reporting of adverse events. To assist the Operations Director in production of monthly business performance summaries detailing patient activity, labour cots and areas of over/under spend. To monitor team service levels adjusting and reallocating of resource (such as staff) as required meeting the demands of the business. Sharing best practice with other hospitals creating and supporting network opportunities as identified. Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. The role requires a close working relationship with the 1 other Business operations team leader who will lead the non-clinical administration teams. Sharing knowledge and innovations. Some cover for annual leave may be required. Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Qualifications and Training and Experience Good standard of secondary education with demonstrable literacy and numeracy skills Track record of successful people and process management, ideally in a multi-functional environment Previous experience working in the healthcare industry or a similar customer orientated organisation Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Bud Flanagan East Ward is a 16 bedded unit caring for patients with Leukaemia, Myeloma and Lymphoma throughout their treatment pathway. On the ward, we undertake a variety of bone marrow transplants including sibling, unrelated and cord donors. Our partner ward, Bud Flanagan West, cares mainly for patients undergoing autologous transplants and also manages our Ambulatory Inpatient Service. The unit offers a pleasant environment for patients ensuring their comfort needs are met in a relaxed setting. We are committed to providing the highest quality care and maintain consistently high standards in a professional and friendly atmosphere. In return for your commitment, we can provide flexible working patterns to help maintain your work/life balance. We are dedicated to supporting all staff and do so by providing individualised professional development opportunities and excellent staff support facilitation. If you are committed to providing patient focused care for Haemato-Oncology patients and would like to join our team, then we would like to hear from you. Main duties of the job You will also assume personal accountability for nursing care delivered to a patient in accordance with the NMC code of conduct. There is an expectation for post holders: • To coordinate and supervise a shift, communicating effectively with members of a multidisciplinary team to deliver high quality, evidence-led care to patients. • To exercise clinical judgment and decision making about patient needs in terms of long term goals or plans. • To participate fully in the day to day organization and running of clinical trials including the recruitment, education and monitoring of patients entering a clinical trial and liaison as required with trial sponsors Working for our organisation The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. Detailed job description and main responsibilities For further information please refer to the job description & person specification T o plan, document, deliver and evaluate care plans from admission through to discharge / transfer discussing this with the patient, their family and multi-disciplinary teams and to alert the Sister/Charge Nurse of any changes. To set goals for each of the identified nursing issues and encourage / teach other nursing staff to do the same. To help the patient achieve set goals through care planning. To provide skilled care and expertise in venepuncture and/or cannulation. To assess patients for a suitable central venous access device. To provide education to patients on the care and management of central venous access devices and to adopt a problem solving approach to managing complications with all vascular access devices. To be knowledgeable of any treatment in progress in the specialty they are working in, and to adopt a problem solving approach to symptom management and minimising adverse reactions. To provide advice, information and support to patients with regard to their participation in clinical research in order to facilitate effective informed consent, ensure the patient fully understands the nature of the clinical trial, of voluntary entry to the clinical trial and freedom to withdraw at any time without prejudice to treatment. Referring to other healthcare professionals where appropriate. To utilize managerial skills within the clinical setting. This includes planning duty rotas which match unit needs with available expertise. To liaise with other hospital staff and departments to promote and maintain good working relationships, ensuring high standards of services. Person specification Education/Qualifications NMC Registration Evidence of ongoing professional development RMH Certificate in Intravenous Drug Administration or to be obtained within three months of appointment Qualification in oncology or speciality Diploma or Degree level study (or equivalent) Recognised teaching qualification Experience Experience in intravenous drug administration Sufficient post registration nursing experience in oncology or speciality to be confident and competent in using the required skills to do the job Experience in chemotherapy administration Experience in Clinical Management Knowledge and understanding of clinical trials management Skills Abilities/Knowledge Experience in oncology or area of specialty Venepuncture and/or cannulation skills Computer Literacy (e.g. use of Microsoft Word and Outlook) Skills Abilities/Knowledge Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members Evidence of working cooperatively in a team Ability to work accurately and reliably under pressure Ability to make decisions, organise and prioritise Evidence of understanding of the NHS Plan and current NHS issues Other Requirement Flexibility to meet the needs of the service (e.g. shift work) The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve. Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails. Flu Vaccination - What We Expect of our Staff At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease. The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust. Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Jan 10, 2026
Full time
Bud Flanagan East Ward is a 16 bedded unit caring for patients with Leukaemia, Myeloma and Lymphoma throughout their treatment pathway. On the ward, we undertake a variety of bone marrow transplants including sibling, unrelated and cord donors. Our partner ward, Bud Flanagan West, cares mainly for patients undergoing autologous transplants and also manages our Ambulatory Inpatient Service. The unit offers a pleasant environment for patients ensuring their comfort needs are met in a relaxed setting. We are committed to providing the highest quality care and maintain consistently high standards in a professional and friendly atmosphere. In return for your commitment, we can provide flexible working patterns to help maintain your work/life balance. We are dedicated to supporting all staff and do so by providing individualised professional development opportunities and excellent staff support facilitation. If you are committed to providing patient focused care for Haemato-Oncology patients and would like to join our team, then we would like to hear from you. Main duties of the job You will also assume personal accountability for nursing care delivered to a patient in accordance with the NMC code of conduct. There is an expectation for post holders: • To coordinate and supervise a shift, communicating effectively with members of a multidisciplinary team to deliver high quality, evidence-led care to patients. • To exercise clinical judgment and decision making about patient needs in terms of long term goals or plans. • To participate fully in the day to day organization and running of clinical trials including the recruitment, education and monitoring of patients entering a clinical trial and liaison as required with trial sponsors Working for our organisation The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. Detailed job description and main responsibilities For further information please refer to the job description & person specification T o plan, document, deliver and evaluate care plans from admission through to discharge / transfer discussing this with the patient, their family and multi-disciplinary teams and to alert the Sister/Charge Nurse of any changes. To set goals for each of the identified nursing issues and encourage / teach other nursing staff to do the same. To help the patient achieve set goals through care planning. To provide skilled care and expertise in venepuncture and/or cannulation. To assess patients for a suitable central venous access device. To provide education to patients on the care and management of central venous access devices and to adopt a problem solving approach to managing complications with all vascular access devices. To be knowledgeable of any treatment in progress in the specialty they are working in, and to adopt a problem solving approach to symptom management and minimising adverse reactions. To provide advice, information and support to patients with regard to their participation in clinical research in order to facilitate effective informed consent, ensure the patient fully understands the nature of the clinical trial, of voluntary entry to the clinical trial and freedom to withdraw at any time without prejudice to treatment. Referring to other healthcare professionals where appropriate. To utilize managerial skills within the clinical setting. This includes planning duty rotas which match unit needs with available expertise. To liaise with other hospital staff and departments to promote and maintain good working relationships, ensuring high standards of services. Person specification Education/Qualifications NMC Registration Evidence of ongoing professional development RMH Certificate in Intravenous Drug Administration or to be obtained within three months of appointment Qualification in oncology or speciality Diploma or Degree level study (or equivalent) Recognised teaching qualification Experience Experience in intravenous drug administration Sufficient post registration nursing experience in oncology or speciality to be confident and competent in using the required skills to do the job Experience in chemotherapy administration Experience in Clinical Management Knowledge and understanding of clinical trials management Skills Abilities/Knowledge Experience in oncology or area of specialty Venepuncture and/or cannulation skills Computer Literacy (e.g. use of Microsoft Word and Outlook) Skills Abilities/Knowledge Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members Evidence of working cooperatively in a team Ability to work accurately and reliably under pressure Ability to make decisions, organise and prioritise Evidence of understanding of the NHS Plan and current NHS issues Other Requirement Flexibility to meet the needs of the service (e.g. shift work) The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve. Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails. Flu Vaccination - What We Expect of our Staff At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease. The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust. Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
GP Practice Team Leader Location: Liverpool Hours: Full-time, 37.5 hours per week (Monday Friday, 8:00am 6:00pm with one late evening) Salary: £29,250 per annum (equivalent to £15.00 per hour) About the Role We are working in partnership with a well-established GP practice in Liverpool who are looking to appoint an experienced and motivated Team Leader to join their management team. This is an excellent opportunity for someone with strong leadership skills and extensive EMIS Web experience to take on a key role in ensuring the smooth, efficient, and professional running of the practice s daily operations. The successful candidate will lead and support the reception and administrative teams, fostering a positive and patient-focused culture within the surgery. Key Responsibilities Lead and supervise the reception and administrative teams, providing training, guidance, and ongoing support. Manage staff rotas and ensure adequate cover across surgery opening hours. Oversee daily workflows, ensuring the smooth operation of front-desk and back-office functions. Use EMIS Web confidently for appointments, reporting, and problem-solving. Support the Practice Manager with audits, data reporting, and performance monitoring. Handle escalated patient queries and complaints in a professional and empathetic manner. Monitor and improve patient access and service quality. Uphold all confidentiality, information governance, and safeguarding standards. Essential Requirements Proven leadership or supervisory experience within a GP practice or primary care setting. Strong working knowledge and confidence with EMIS Web. Excellent organisational and communication skills. Ability to manage a busy workload and adapt to changing priorities. Professional, supportive, and proactive approach to teamwork. Strong IT skills, including Microsoft Office and NHS systems. Desirable Knowledge of QOF, recalls, and clinical reporting. Experience with patient triage systems and online access tools (e.g. AccuRx, eConsult). Understanding of NHS policies, compliance, and performance targets. If you have the relevant experience and are looking for your next leadership opportunity please apply online today our team will be in touch to discuss your application.
Jan 09, 2026
Full time
GP Practice Team Leader Location: Liverpool Hours: Full-time, 37.5 hours per week (Monday Friday, 8:00am 6:00pm with one late evening) Salary: £29,250 per annum (equivalent to £15.00 per hour) About the Role We are working in partnership with a well-established GP practice in Liverpool who are looking to appoint an experienced and motivated Team Leader to join their management team. This is an excellent opportunity for someone with strong leadership skills and extensive EMIS Web experience to take on a key role in ensuring the smooth, efficient, and professional running of the practice s daily operations. The successful candidate will lead and support the reception and administrative teams, fostering a positive and patient-focused culture within the surgery. Key Responsibilities Lead and supervise the reception and administrative teams, providing training, guidance, and ongoing support. Manage staff rotas and ensure adequate cover across surgery opening hours. Oversee daily workflows, ensuring the smooth operation of front-desk and back-office functions. Use EMIS Web confidently for appointments, reporting, and problem-solving. Support the Practice Manager with audits, data reporting, and performance monitoring. Handle escalated patient queries and complaints in a professional and empathetic manner. Monitor and improve patient access and service quality. Uphold all confidentiality, information governance, and safeguarding standards. Essential Requirements Proven leadership or supervisory experience within a GP practice or primary care setting. Strong working knowledge and confidence with EMIS Web. Excellent organisational and communication skills. Ability to manage a busy workload and adapt to changing priorities. Professional, supportive, and proactive approach to teamwork. Strong IT skills, including Microsoft Office and NHS systems. Desirable Knowledge of QOF, recalls, and clinical reporting. Experience with patient triage systems and online access tools (e.g. AccuRx, eConsult). Understanding of NHS policies, compliance, and performance targets. If you have the relevant experience and are looking for your next leadership opportunity please apply online today our team will be in touch to discuss your application.
Oxford University Hospitals NHS Foundation Trust
Oxford, Oxfordshire
About the Trust Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist services across four hospitals: John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre (Headington) and Horton General Hospital (Banbury). Our Values We call this "Delivering Compassionate Excellence". Our values of compassion, respect, learning, delivery, improvement and excellence guide all aspects of care and professional conduct. Job Overview We are seeking a Patient Pathway Administrator to join the Paediatric Rheumatology team at Nuffield Orthopaedic Hospital. The post is essential to the ongoing development of services and ideally suited to a candidate with excellent organisational and communication skills. The role requires prioritisation, workload management and initiative to work within a pressure filled and busy environment. Main Duties Attend to patients, colleagues and referrers promptly and courteously, serving as a front line representative of the high quality service. Provide an efficient and effective clinical administration service to the department, consultants and designated medical staff, acting as first point of contact for the consultants and clinical teams. Coordinate workflows through the admin team to ensure consistency across the service, maintaining patient confidentiality and Trust policy. Support the delivery of Trust and national targets, especially the 18 week pathway, by following established administrative processes. Coordinate cover for administration staff during leave and illness, ensuring service continuity and escalating issues to the Administration Manager. Handle telephone enquiries from patients, carers, GPs and other service users professionally, ensuring callers' needs are met or they are transferred to the most appropriate person. Manage follow up appointments and other administrative tasks to track patients effectively through their 18 week pathway. Oversee booking of clinic appointments for new patients through the Choose and Book system, liaising with the Deputy Administration Manager regarding capacity issues. Manage all correspondence, ensuring urgent matters are dealt with promptly, paperwork is scanned into patients' electronic notes, and outgoing mail is handled with due care and patient confidentiality. Oversee the transcription of clinic letters, reports and general correspondence, ensuring all letters are checked, errors rectified, and printed or dispatched within identified deadlines. Ensure all patient referrals are dealt with according to Trust processes, registered and scanned immediately into electronic notes. Review future clinics, coordinating cover with the medical team and proactively handling over or undersubscription issues. Obtain necessary diagnostic tests and hospital notes required for clinics. Understand the complaints procedure and resolve complaints where possible, escalating concerns appropriately and facilitating formal responses by Consultants. Person Specification Education / Qualifications Good general level of education (e.g. 5 GCSEs/BTEC grade C or above or equivalent) including Maths and English. IT qualifications or EPR training. Experience Relevant administrative experience, including up to date proficiency with MS Office. Previous experience within NHS/public sector. COVID 19 The COVID 19 vaccination remains the best way to protect you, your colleagues and patients. While vaccination is not a condition of employment, we strongly encourage staff to be vaccinated. Unvaccinated staff may find further guidance on the Oxfordshire County Council website. Vacancy Closures Please note that this vacancy may close early if a high volume of applications is received. Probation Period This post is subject to a 6 month probationary period. If you currently hold a contract of employment with OUH, this does not apply (the statement does not apply to Medical staff or Executive appointments). Referencing When providing employment reference details, please provide correct work related email addresses so references can be sought promptly. Your first referee should be your line manager, supervisor or clinical lead from your current or most recent post or place of study. If you have previously worked for the Trust, we will require a reference from your last manager. Next Steps Review the job description and person specification, and ensure any supporting statement reflects these criteria. Candidates selected for interview will be contacted after the short listing process, usually within two weeks. The majority of correspondence will be via the e recruitment system; therefore, please check your emails regularly, including junk mail folders. Disclosure and Barring Service As postholder will have access to vulnerable people, this role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. A submission for Disclosure to the Disclosure and Barring Service will be required. Departments and Services Departments and services are available for viewing alphabetically. Some areas also have dedicated microsites.
Jan 09, 2026
Full time
About the Trust Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist services across four hospitals: John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre (Headington) and Horton General Hospital (Banbury). Our Values We call this "Delivering Compassionate Excellence". Our values of compassion, respect, learning, delivery, improvement and excellence guide all aspects of care and professional conduct. Job Overview We are seeking a Patient Pathway Administrator to join the Paediatric Rheumatology team at Nuffield Orthopaedic Hospital. The post is essential to the ongoing development of services and ideally suited to a candidate with excellent organisational and communication skills. The role requires prioritisation, workload management and initiative to work within a pressure filled and busy environment. Main Duties Attend to patients, colleagues and referrers promptly and courteously, serving as a front line representative of the high quality service. Provide an efficient and effective clinical administration service to the department, consultants and designated medical staff, acting as first point of contact for the consultants and clinical teams. Coordinate workflows through the admin team to ensure consistency across the service, maintaining patient confidentiality and Trust policy. Support the delivery of Trust and national targets, especially the 18 week pathway, by following established administrative processes. Coordinate cover for administration staff during leave and illness, ensuring service continuity and escalating issues to the Administration Manager. Handle telephone enquiries from patients, carers, GPs and other service users professionally, ensuring callers' needs are met or they are transferred to the most appropriate person. Manage follow up appointments and other administrative tasks to track patients effectively through their 18 week pathway. Oversee booking of clinic appointments for new patients through the Choose and Book system, liaising with the Deputy Administration Manager regarding capacity issues. Manage all correspondence, ensuring urgent matters are dealt with promptly, paperwork is scanned into patients' electronic notes, and outgoing mail is handled with due care and patient confidentiality. Oversee the transcription of clinic letters, reports and general correspondence, ensuring all letters are checked, errors rectified, and printed or dispatched within identified deadlines. Ensure all patient referrals are dealt with according to Trust processes, registered and scanned immediately into electronic notes. Review future clinics, coordinating cover with the medical team and proactively handling over or undersubscription issues. Obtain necessary diagnostic tests and hospital notes required for clinics. Understand the complaints procedure and resolve complaints where possible, escalating concerns appropriately and facilitating formal responses by Consultants. Person Specification Education / Qualifications Good general level of education (e.g. 5 GCSEs/BTEC grade C or above or equivalent) including Maths and English. IT qualifications or EPR training. Experience Relevant administrative experience, including up to date proficiency with MS Office. Previous experience within NHS/public sector. COVID 19 The COVID 19 vaccination remains the best way to protect you, your colleagues and patients. While vaccination is not a condition of employment, we strongly encourage staff to be vaccinated. Unvaccinated staff may find further guidance on the Oxfordshire County Council website. Vacancy Closures Please note that this vacancy may close early if a high volume of applications is received. Probation Period This post is subject to a 6 month probationary period. If you currently hold a contract of employment with OUH, this does not apply (the statement does not apply to Medical staff or Executive appointments). Referencing When providing employment reference details, please provide correct work related email addresses so references can be sought promptly. Your first referee should be your line manager, supervisor or clinical lead from your current or most recent post or place of study. If you have previously worked for the Trust, we will require a reference from your last manager. Next Steps Review the job description and person specification, and ensure any supporting statement reflects these criteria. Candidates selected for interview will be contacted after the short listing process, usually within two weeks. The majority of correspondence will be via the e recruitment system; therefore, please check your emails regularly, including junk mail folders. Disclosure and Barring Service As postholder will have access to vulnerable people, this role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. A submission for Disclosure to the Disclosure and Barring Service will be required. Departments and Services Departments and services are available for viewing alphabetically. Some areas also have dedicated microsites.
Cradley Surgery About Us What we will offer you Great, friendly working environment with the chance to work in a fantastic team where the classic values of patient care are front and centre at all times. 4-6 sessions a week ( negotiable, alongside second Salaried GP already in post ) Competitive salary inline with BMA guidelines. Study leave and holiday entitlement inline with BMA contract requirements. Varied and interesting workload that incorporates all aspects of patient interaction- face to face appointments - routine and duty, online consults, telephone appointments, home visits , prescription signing , all patient related administration- including using Docman and other platforms / portals as required. ( due to licensing issues this roles in not available via Visa sponsorship ) Please contact if you have further questions or would like to arrange an informal show round of the practice. Would be great to meet you. Job Summary We are a dedicated small rural dispensing practice located in the charming village of Cradley ( not Cradley Heath) . We are looking for a salaried GP to join our fantastic team and to help us to continue being one of the best surgeries in the area(as voted by our patients!) We dispense to 96% of our patient population of 4000 patients, so we are busy , busy , busy! Our new team member will have the same ethos as us, to be committed to providing exceptional healthcare services to our diverse patient community, emphasising personalised care and community well-being, with the determination to help our patients and those of the wider PCN/ Neighbourhood access their care in a variety of different ways. Whilst maintaining the quality of care that we offer.Patients and their needs are at the centre of all that we do and so , if that is the same for you then read on , you have found your next adventure! Main duties of the job / Job Description What we are looking for from you We are seeking a compassionate and skilled General Practitioner to join our friendly team with a minimum of one year experience working independently in UK general practice. Recognised and appropriate qualification(s) for the role.(Medical degree with valid registration as a General Practitioner) Ability to work in the UK. Good level of written and oral English Car driver with daily use of a vehicle( rurality of post and need to be able to home visit) Enthusiasm and drive to be part of a thriving GP dispensing practice Goals and aims that align with our mission statement. Flexibility and adaptability to the changing face of primary care. Eagerness to extend knowledge and undertake further learning to support the single handed partner , including already having an interest or a specialism in respiratory medicine, or the willingness to train in this area. Ability and to willingness to work closely with the other salaried GP offering holiday cover for each other and also to be flexible to cover other sessions due to unexpected absence, when necessary. Great sense of humour and exemplary team work ethic. Primary Responsibilities In line with the practice requirements the post holder will ensure that they are available to undertake a variety of duties, including in person surgery consultations, telephone and online consults and queries, carrying out home visits as and when required, checking and signing scripts, dealing with queries, paperwork, correspondence, including Docman and EMIS tasks in a timely manner and in line with the provision of services required in a GMS contract. Making professional, autonomous decisions in relation to patients presenting with problems, whether self-referred or by one of the health care colleagues within the organisation and the wider PCN network as required and prescribing medications when appropriate and within the guidelines for the current formulary. Ability to assess the healthcare needs of patients with undifferentiated and undiagnosed problems and treat those with long term conditions and develop and share healthcare plans to support patients and in line with the practice's current disease management protocols. Maintain accurate clinical records in conjunction with good practice , policy and guidance and in a timely manner. Also ensuring the security of data and its visibility to patients is considered at all times. Screen patients proactively for disease risk factors and early signs of illness and assist with healthcare programmes to deliver better outcomes, including participating audits as required by the practice. Providing counselling and health education when and where appropriate. Supporting trainees and other members of the wider team when required. Contribute effectively to the smooth running of the practice, including clinical governance, training, financial management and HR matters and working collaboratively, accepting an equal share of the practice workload, including accepting responsibility for a specific area or areas relating to the practice contracts(QOF, NNDP etc.) Ensure compliance with the appraisal and revalidation process and commit to self learning and continual professional development Adhere too and assist with the formulation of practice policies and procedures at all times and encourage this in others Participate in the review of any significant events and near misses that may occur and the formulations of documentation to assist in this process if required In general, the successful candidate will be expected to undertake all the normal duties and responsibilities associated with a GP working in Primary care. All tasks are to executed in a timely and consistent manner to support the wider surgery and the patients. In addition to the primary responsibilities other requirements of the role are listed below ( not exhaustive) Participate in practice audits to support areas such as the DSQS annual submission. Participate in local initiatives to enhance service delivery and patient care, both at Practice and PCN level ( Neighbourhood plan requirements for example) Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA) Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately .The post-holder will have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential at all times. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Any disclosure must be with the prior permission of the Senior partner. practice lead ( such as safeguarding lead) or the Practice manager, if appropriate. Personal/Professional Development: In addition to maintaining continued professional development, the post-holder will participate in any training programme implemented by the Practice as part of this employment. This includes , but not limited to Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Annual BLS training in house( face to face, funded by practice) Annual online learning using the agreed platform to do all modules requested ( role specific) The platform currently used is Clarity Bluestream, but this provider may change in the future. Quality: The post-holder will strive to maintain quality within the Practice, and will: Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance performance in all areas through the agreed process- line manager, management meeting etc Alert other team members to issues of quality and risk in agreed manner Work collaboratively with individuals in other agencies to meet the needs of our patients Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members, with patients and carers and the wider healthcare network, including those in allied roles. Recognise people's needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work The list of responsibilities is not exhaustive and maybe altered at any time with discussion. . click apply for full job details
Jan 09, 2026
Full time
Cradley Surgery About Us What we will offer you Great, friendly working environment with the chance to work in a fantastic team where the classic values of patient care are front and centre at all times. 4-6 sessions a week ( negotiable, alongside second Salaried GP already in post ) Competitive salary inline with BMA guidelines. Study leave and holiday entitlement inline with BMA contract requirements. Varied and interesting workload that incorporates all aspects of patient interaction- face to face appointments - routine and duty, online consults, telephone appointments, home visits , prescription signing , all patient related administration- including using Docman and other platforms / portals as required. ( due to licensing issues this roles in not available via Visa sponsorship ) Please contact if you have further questions or would like to arrange an informal show round of the practice. Would be great to meet you. Job Summary We are a dedicated small rural dispensing practice located in the charming village of Cradley ( not Cradley Heath) . We are looking for a salaried GP to join our fantastic team and to help us to continue being one of the best surgeries in the area(as voted by our patients!) We dispense to 96% of our patient population of 4000 patients, so we are busy , busy , busy! Our new team member will have the same ethos as us, to be committed to providing exceptional healthcare services to our diverse patient community, emphasising personalised care and community well-being, with the determination to help our patients and those of the wider PCN/ Neighbourhood access their care in a variety of different ways. Whilst maintaining the quality of care that we offer.Patients and their needs are at the centre of all that we do and so , if that is the same for you then read on , you have found your next adventure! Main duties of the job / Job Description What we are looking for from you We are seeking a compassionate and skilled General Practitioner to join our friendly team with a minimum of one year experience working independently in UK general practice. Recognised and appropriate qualification(s) for the role.(Medical degree with valid registration as a General Practitioner) Ability to work in the UK. Good level of written and oral English Car driver with daily use of a vehicle( rurality of post and need to be able to home visit) Enthusiasm and drive to be part of a thriving GP dispensing practice Goals and aims that align with our mission statement. Flexibility and adaptability to the changing face of primary care. Eagerness to extend knowledge and undertake further learning to support the single handed partner , including already having an interest or a specialism in respiratory medicine, or the willingness to train in this area. Ability and to willingness to work closely with the other salaried GP offering holiday cover for each other and also to be flexible to cover other sessions due to unexpected absence, when necessary. Great sense of humour and exemplary team work ethic. Primary Responsibilities In line with the practice requirements the post holder will ensure that they are available to undertake a variety of duties, including in person surgery consultations, telephone and online consults and queries, carrying out home visits as and when required, checking and signing scripts, dealing with queries, paperwork, correspondence, including Docman and EMIS tasks in a timely manner and in line with the provision of services required in a GMS contract. Making professional, autonomous decisions in relation to patients presenting with problems, whether self-referred or by one of the health care colleagues within the organisation and the wider PCN network as required and prescribing medications when appropriate and within the guidelines for the current formulary. Ability to assess the healthcare needs of patients with undifferentiated and undiagnosed problems and treat those with long term conditions and develop and share healthcare plans to support patients and in line with the practice's current disease management protocols. Maintain accurate clinical records in conjunction with good practice , policy and guidance and in a timely manner. Also ensuring the security of data and its visibility to patients is considered at all times. Screen patients proactively for disease risk factors and early signs of illness and assist with healthcare programmes to deliver better outcomes, including participating audits as required by the practice. Providing counselling and health education when and where appropriate. Supporting trainees and other members of the wider team when required. Contribute effectively to the smooth running of the practice, including clinical governance, training, financial management and HR matters and working collaboratively, accepting an equal share of the practice workload, including accepting responsibility for a specific area or areas relating to the practice contracts(QOF, NNDP etc.) Ensure compliance with the appraisal and revalidation process and commit to self learning and continual professional development Adhere too and assist with the formulation of practice policies and procedures at all times and encourage this in others Participate in the review of any significant events and near misses that may occur and the formulations of documentation to assist in this process if required In general, the successful candidate will be expected to undertake all the normal duties and responsibilities associated with a GP working in Primary care. All tasks are to executed in a timely and consistent manner to support the wider surgery and the patients. In addition to the primary responsibilities other requirements of the role are listed below ( not exhaustive) Participate in practice audits to support areas such as the DSQS annual submission. Participate in local initiatives to enhance service delivery and patient care, both at Practice and PCN level ( Neighbourhood plan requirements for example) Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA) Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately .The post-holder will have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential at all times. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Any disclosure must be with the prior permission of the Senior partner. practice lead ( such as safeguarding lead) or the Practice manager, if appropriate. Personal/Professional Development: In addition to maintaining continued professional development, the post-holder will participate in any training programme implemented by the Practice as part of this employment. This includes , but not limited to Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Annual BLS training in house( face to face, funded by practice) Annual online learning using the agreed platform to do all modules requested ( role specific) The platform currently used is Clarity Bluestream, but this provider may change in the future. Quality: The post-holder will strive to maintain quality within the Practice, and will: Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance performance in all areas through the agreed process- line manager, management meeting etc Alert other team members to issues of quality and risk in agreed manner Work collaboratively with individuals in other agencies to meet the needs of our patients Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members, with patients and carers and the wider healthcare network, including those in allied roles. Recognise people's needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work The list of responsibilities is not exhaustive and maybe altered at any time with discussion. . click apply for full job details
Join My Client's Team as a Receptionist! Are you a friendly and organised individual looking to make a difference in the medical field? Our client, a reputable standalone clinic, is seeking a Receptionist to become an integral part of their dedicated team. If you thrive in a bustling environment and possess excellent communication skills, we want to hear from you! Position : Clinic Receptionist - 4 days a week Location : Ascot area (must live locally) Pay: From 14.00 per hour Hours: The role operates on a rota basis across 4 days with a mix of shifts working Monday to Friday with a 30 minute lunchbreak: 2 Early shifts: 07:30 - 16:30 2 Late shifts: 09:30 - 18:00 1 Clinic late shift: Typically 10:00/11:00 - 19:00/20:00 (please note, this clinic late shift is not required every week). What You'll Do : As Clinic Receptionist, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of tasks, including : Greeting and assisting patients with a warm and friendly demeanor. Answering phone calls and responding to inquiries via email with professionalism. Scheduling appointments and managing the consultation room bookings. Working collaboratively with a small team to ensure the smooth running of the reception area. Maintain patient records and other administrative duties. What We're Looking For : Our ideal candidate will possess the following attributes : Experience: Previous reception experience, preferably in a medical setting. Communication Skills: Excellent verbal and written communication skills. Computer Skills: Proficient in using office software and managing electronic records. Time Management: Ability to prioritise tasks and manage time effectively in a busy environment. Team Player: Willingness to pitch in and support colleagues as needed. Why Join My Client? Career Growth: Once trained, you will have the opportunity to progress to the Lead Receptionist role, where you will take on additional responsibilities, such as organising staffing and ensuring the efficient operation of the reception area. Supportive Environment: Work in a friendly, collaborative atmosphere where your contributions are valued. Impactful Role: Play a crucial role in providing patients with a positive experience during their visits. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 09, 2026
Full time
Join My Client's Team as a Receptionist! Are you a friendly and organised individual looking to make a difference in the medical field? Our client, a reputable standalone clinic, is seeking a Receptionist to become an integral part of their dedicated team. If you thrive in a bustling environment and possess excellent communication skills, we want to hear from you! Position : Clinic Receptionist - 4 days a week Location : Ascot area (must live locally) Pay: From 14.00 per hour Hours: The role operates on a rota basis across 4 days with a mix of shifts working Monday to Friday with a 30 minute lunchbreak: 2 Early shifts: 07:30 - 16:30 2 Late shifts: 09:30 - 18:00 1 Clinic late shift: Typically 10:00/11:00 - 19:00/20:00 (please note, this clinic late shift is not required every week). What You'll Do : As Clinic Receptionist, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of tasks, including : Greeting and assisting patients with a warm and friendly demeanor. Answering phone calls and responding to inquiries via email with professionalism. Scheduling appointments and managing the consultation room bookings. Working collaboratively with a small team to ensure the smooth running of the reception area. Maintain patient records and other administrative duties. What We're Looking For : Our ideal candidate will possess the following attributes : Experience: Previous reception experience, preferably in a medical setting. Communication Skills: Excellent verbal and written communication skills. Computer Skills: Proficient in using office software and managing electronic records. Time Management: Ability to prioritise tasks and manage time effectively in a busy environment. Team Player: Willingness to pitch in and support colleagues as needed. Why Join My Client? Career Growth: Once trained, you will have the opportunity to progress to the Lead Receptionist role, where you will take on additional responsibilities, such as organising staffing and ensuring the efficient operation of the reception area. Supportive Environment: Work in a friendly, collaborative atmosphere where your contributions are valued. Impactful Role: Play a crucial role in providing patients with a positive experience during their visits. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oxford University Hospitals NHS Foundation Trust
Oxford, Oxfordshire
Main area Spine Grade NHS AfC: Band 4 Contract Fixed term: 12 months (12 months from the start of the contract) Hours Full time - 37.5 hours per week (Working from the office is required) Job ref 321-NOTSS B4 Site Nuffield Orthopaedic Centre Town Oxford Salary per annum pro rata Closing 20/01/:59 Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services. The Trust comprises four hospitals: John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington and Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. Job overview We are seeking to appoint a full time B4 Patient Pathway Administrator to join our friendly Spinal Surgery team working across the Nuffield Orthopaedic Centre and John Radcliffe Hospital sites. Please note the post holder will be required to work from the office at least 4 days per week. Job responsibilities To be a designated point of contact for the Consultants and clinic teams, alongside another Patient Pathway Administrators for the Spinal Surgery Team. To provide a full administration service to the Consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy. To work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, intervening where necessary to expedite appointments / surgery to avoid breaches. Support patients under the Clinicians care by administering where appropriate relevant diagnostic investigations and expediting where appropriate in line with the 6 week diagnostic pathway and 18 week RTT pathway. To have an overview of all workflows in the admin team and to be responsible for proving an excellent cohesive service to both patients and colleagues. To work closely with each member of the admin team to understand their role and support them. To cover in times of leave and sick to ensure service continuity. To escalated potential issues to the Line Manager and or Service Manager. To deal proactively and efficiently with telephone enquiries from patients, carers, GPs and other service users professionally, ensuring, where possible, that the caller's needs are met or they are transferred to the most appropriate person. Ensure Electronic Patient Records (EPR) and other patient databases are up to date and accurate, with relevant correspondence attached and clinic outcomes recorded. To manage all correspondence, and to ensure that urgent matters are dealt with properly. Taking appropriate action and ensuring that any paperwork is scanned promptly onto the patients' electronic notes and forwarded to the appropriate person electronically so they can respond accordingly. To deal with outgoing mail and communication with due care and attention to patient confidentiality. To provide administration service for our outpatient clinics and theatre bookings and to ensure that under or over-booking issues are proactively dealt with. To ensure appointments and surgeries are scheduled for each patient to ensure service maintains effective clinic and elective activity throughout the year. Highlighting to the Line Manager and/or the Clinical Team and/or Service Manager when clinics and or surgeries need to be cancelled or closed, ensuring patients are informed of changes and new appointments provided. Maintain databases, extract data from EPR and run reports for sharing with the wider team, as and when required. Person specification Experience and Skills MS office and applications (including Word, Excel and Outlook) Previous experience within the NHS/public sector Qualifications GCSE or equivalent in English and Maths, grades A-C Interpersonal / Communication Skills Makes a positive contribution to effective multi-disciplinary team working Excellent customer care and communication Ability to adapt communication style as required COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment , we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination. Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received. Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments. Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed. Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products. No unsolicited recruitment agency telephone calls or emails.
Jan 09, 2026
Full time
Main area Spine Grade NHS AfC: Band 4 Contract Fixed term: 12 months (12 months from the start of the contract) Hours Full time - 37.5 hours per week (Working from the office is required) Job ref 321-NOTSS B4 Site Nuffield Orthopaedic Centre Town Oxford Salary per annum pro rata Closing 20/01/:59 Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services. The Trust comprises four hospitals: John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington and Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. Job overview We are seeking to appoint a full time B4 Patient Pathway Administrator to join our friendly Spinal Surgery team working across the Nuffield Orthopaedic Centre and John Radcliffe Hospital sites. Please note the post holder will be required to work from the office at least 4 days per week. Job responsibilities To be a designated point of contact for the Consultants and clinic teams, alongside another Patient Pathway Administrators for the Spinal Surgery Team. To provide a full administration service to the Consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy. To work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, intervening where necessary to expedite appointments / surgery to avoid breaches. Support patients under the Clinicians care by administering where appropriate relevant diagnostic investigations and expediting where appropriate in line with the 6 week diagnostic pathway and 18 week RTT pathway. To have an overview of all workflows in the admin team and to be responsible for proving an excellent cohesive service to both patients and colleagues. To work closely with each member of the admin team to understand their role and support them. To cover in times of leave and sick to ensure service continuity. To escalated potential issues to the Line Manager and or Service Manager. To deal proactively and efficiently with telephone enquiries from patients, carers, GPs and other service users professionally, ensuring, where possible, that the caller's needs are met or they are transferred to the most appropriate person. Ensure Electronic Patient Records (EPR) and other patient databases are up to date and accurate, with relevant correspondence attached and clinic outcomes recorded. To manage all correspondence, and to ensure that urgent matters are dealt with properly. Taking appropriate action and ensuring that any paperwork is scanned promptly onto the patients' electronic notes and forwarded to the appropriate person electronically so they can respond accordingly. To deal with outgoing mail and communication with due care and attention to patient confidentiality. To provide administration service for our outpatient clinics and theatre bookings and to ensure that under or over-booking issues are proactively dealt with. To ensure appointments and surgeries are scheduled for each patient to ensure service maintains effective clinic and elective activity throughout the year. Highlighting to the Line Manager and/or the Clinical Team and/or Service Manager when clinics and or surgeries need to be cancelled or closed, ensuring patients are informed of changes and new appointments provided. Maintain databases, extract data from EPR and run reports for sharing with the wider team, as and when required. Person specification Experience and Skills MS office and applications (including Word, Excel and Outlook) Previous experience within the NHS/public sector Qualifications GCSE or equivalent in English and Maths, grades A-C Interpersonal / Communication Skills Makes a positive contribution to effective multi-disciplinary team working Excellent customer care and communication Ability to adapt communication style as required COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment , we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination. Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received. Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments. Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed. Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products. No unsolicited recruitment agency telephone calls or emails.